The table below looks at the statistics for the 3rd Line Support Analyst role in IT contracts advertised for the London region. Included is a guide to the average contractor rates offered in IT contracts that have cited 3rd Line Support Analyst in their job title over the 3 months to 30 September 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
30 Sep 2014
Same period 2013 Same period 2012
Third Line Support Analyst
Rank 396 405 404
Rank change year-on-year
+9 -1
Contract jobs requiring a 3rd Line Support Analyst 15 20 25
As % of all contract IT jobs located in London 0.061% 0.079% 0.097%
As % of the Job Titles category 0.066% 0.085% 0.10%
Number of daily rates quoted 10 10 15
Average daily rate
Keep up to 90%
of your Daily Rate
Get a Free Illustration
£289 £225 £263
Average daily rate % change year-on-year
+28.55% -14.28%
90% offered a daily rate of more than £173 £192 £250
10% offered a daily rate of more than £366 £328 £395
UK excluding London average daily rate £340 £208 £229
% change year-on-year
+63.85% -9.28%
Number of hourly rates quoted 1 1 3
Average hourly rate £30.82 £18.50 £24.50
Average hourly rate % change year-on-year
+66.59% -24.48%
UK excluding London average hourly rate £23.00 £25.00 £24.97
% change year-on-year
-8.00% +0.12%
3rd Line Support Analyst
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the London region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
London
Contract IT job ads with a match in the
Job Titles category
22649 23455 24036
As % of all contract IT jobs located in London 92.28% 92.88% 93.00%
Number of daily rates quoted 15806 16148 15867
Average daily rate £425 £435 £430
Average daily rate % change year-on-year
-2.29% +1.16%
90% offered a daily rate of more than £270 £275 £263
10% offered a daily rate of more than £600 £600 £600
UK excluding London average daily rate £360 £350 £350
% change year-on-year
+2.85% -
Number of hourly rates quoted 427 422 590
Average hourly rate £17.50 £19.00 £19.50
Average hourly rate % change year-on-year
-7.89% -2.56%
90% offered a hourly rate of more than £11.50 £13.00 £12.42
10% offered a hourly rate of more than £42.50 £44.62 £45.00
UK excluding London average hourly rate £16.50 £16.00 £17.50
% change year-on-year
+3.12% -8.57%

3rd Line Support Analyst
Jobs Demand Trend in London

This chart provides a 3-month moving total of IT contractor jobs citing 3rd Line Support Analyst in the job title across the London region as a proportion of the total demand within the Job Titles category.

3rd Line Support Analyst Jobs Demand Trend in London

3rd Line Support Analyst
Daily Rate Trend in London

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing 3rd Line Support Analyst across the London region.

3rd Line Support Analyst Daily Rate Trend in London

3rd Line Support Analyst
Daily Rate Histogram in London

This chart provides a histogram of daily rates quoted in contract IT jobs citing 3rd Line Support Analyst across the London region over the 3 months to 30 September 2014.

3rd Line Support Analyst Daily Rate Histogram in London

3rd Line Support Analyst
Hourly Rate Trend in London

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing 3rd Line Support Analyst across the London region.

3rd Line Support Analyst Hourly Rate Trend in London

3rd Line Support Analyst
Contract Job Locations in London

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing 3rd Line Support Analyst within the London region over the 3 months to 30 September 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
City of London - 6 £284 -
3rd Line Support Analyst
England

3rd Line Support Analyst
Top 30 Related IT Skills in London

For the 6 months to 30 September 2014, IT contractor jobs across the London region that cited 3rd Line Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 3rd Line Support Analyst in their job title.

1 15 (71.43%) Windows
2 11 (52.38%) Windows Server 2008
3 10 (47.62%) MS Exchange
3 10 (47.62%) Cisco
3 10 (47.62%) Microsoft
3 10 (47.62%) Active Directory
4 9 (42.86%) VMware
5 8 (38.10%) MS Office
5 8 (38.10%) Windows Server 2003
6 7 (33.33%) VMware Infrastructure
7 6 (28.57%) Windows 7
7 6 (28.57%) Blackberry
7 6 (28.57%) Blackberry Enterprise Server
7 6 (28.57%) ITIL
7 6 (28.57%) Citrix
7 6 (28.57%) WAN
8 5 (23.81%) SAN
8 5 (23.81%) Firewall
8 5 (23.81%) SCCM
9 4 (19.05%) Problem Management
9 4 (19.05%) Apple
9 4 (19.05%) LAN
9 4 (19.05%) HP
9 4 (19.05%) SharePoint
9 4 (19.05%) Windows 8
10 3 (14.29%) Windows XP
10 3 (14.29%) SQL
10 3 (14.29%) SQL Server
10 3 (14.29%) Microsoft Certification
10 3 (14.29%) IIS

3rd Line Support Analyst
Top Related IT Skills in London by Category

For the 6 months to 30 September 2014, IT contractor jobs across the London region that cited 3rd Line Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 3rd Line Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 10 (47.62%) MS Exchange
2 6 (28.57%) Blackberry Enterprise Server
3 4 (19.05%) SharePoint
4 3 (14.29%) IIS
4 3 (14.29%) Exchange Server 2007
5 2 (9.52%) SharePoint 2010
5 2 (9.52%) Exchange Server 2010
5 2 (9.52%) SharePoint 2013
6 1 (4.76%) Exchange Server 2013
6 1 (4.76%) Lync
6 1 (4.76%) Exchange Server 2000
6 1 (4.76%) Exchange Server 2003
Applications
1 8 (38.10%) MS Office
Business Applications
1 1 (4.76%) Academy Housing
1 1 (4.76%) Academy Revenues and Benefits
Cloud Services
1 2 (9.52%) Microsoft Azure
1 2 (9.52%) Office 365
Communications & Networking
1 6 (28.57%) WAN
2 5 (23.81%) SAN
2 5 (23.81%) Firewall
3 4 (19.05%) LAN
4 3 (14.29%) MPLS
4 3 (14.29%) DSL
4 3 (14.29%) BIG-IP
5 2 (9.52%) Reverse Proxy
5 2 (9.52%) NAS
5 2 (9.52%) F5 BIG-IP GTM
5 2 (9.52%) DNS
5 2 (9.52%) TCP/IP
6 1 (4.76%) VPN
6 1 (4.76%) LDAP
6 1 (4.76%) ADSL
6 1 (4.76%) Internet
6 1 (4.76%) BT 21CN
6 1 (4.76%) Wireless
Database & Business Intelligence
1 3 (14.29%) SQL Server
1 3 (14.29%) SQL Server 2008
2 1 (4.76%) Oracle Database
2 1 (4.76%) Oracle9i Database
2 1 (4.76%) Oracle Database 10g
2 1 (4.76%) SQL Server 2005
2 1 (4.76%) Oracle Database 11g
General
1 2 (9.52%) Banking
2 1 (4.76%) Retail
2 1 (4.76%) Local Government
2 1 (4.76%) Retail Banking
2 1 (4.76%) Finance
2 1 (4.76%) Law
2 1 (4.76%) Legal
2 1 (4.76%) Publishing
Libraries, Frameworks & Software Standards
1 1 (4.76%) Web Services
Miscellaneous
1 6 (28.57%) Blackberry
2 2 (9.52%) Fat Client
2 2 (9.52%) Thin Client
3 1 (4.76%) iPad
3 1 (4.76%) Analytical Skills
3 1 (4.76%) CCTV
Operating Systems
1 15 (71.43%) Windows
2 11 (52.38%) Windows Server 2008
3 8 (38.10%) Windows Server 2003
4 6 (28.57%) Windows 7
5 4 (19.05%) Windows 8
6 3 (14.29%) Windows XP
7 2 (9.52%) Mac OS X
7 2 (9.52%) Solaris
7 2 (9.52%) Android
7 2 (9.52%) Windows Server 2012
8 1 (4.76%) Windows 2000 Server
8 1 (4.76%) UNIX
8 1 (4.76%) Windows Vista
8 1 (4.76%) Windows 2000
Processes & Methodologies
1 6 (28.57%) ITIL
2 4 (19.05%) Problem Management
3 3 (14.29%) Performance Management
3 3 (14.29%) Service Management
3 3 (14.29%) Disaster Recovery
3 3 (14.29%) Business Continuity
4 2 (9.52%) ITSM
4 2 (9.52%) Root Cause Analysis
4 2 (9.52%) WAN Optimisation
4 2 (9.52%) Business Continuity Planning
4 2 (9.52%) Performance Tuning
4 2 (9.52%) Performance Monitoring
4 2 (9.52%) BCP
5 1 (4.76%) Migration
5 1 (4.76%) Systems Analysis
5 1 (4.76%) Service Delivery
5 1 (4.76%) Change Management
5 1 (4.76%) PRINCE
Programming Languages
1 3 (14.29%) SQL
Qualifications
1 3 (14.29%) Microsoft Certification
2 2 (9.52%) MCITP
2 2 (9.52%) MCSE
2 2 (9.52%) CCNA
2 2 (9.52%) Cisco Certification
3 1 (4.76%) MCSA
3 1 (4.76%) ITIL Foundation Certificate
Quality Assurance & Compliance
1 1 (4.76%) PCI DSS
System Software
1 10 (47.62%) Active Directory
2 7 (33.33%) VMware Infrastructure
3 3 (14.29%) Hyper-V
3 3 (14.29%) NLBS
4 2 (9.52%) VMware ESX
4 2 (9.52%) Xen
4 2 (9.52%) XenApp
4 2 (9.52%) XenServer
4 2 (9.52%) vSphere
4 2 (9.52%) UAG
5 1 (4.76%) VMware Server
Systems Management
1 5 (23.81%) SCCM
2 3 (14.29%) WSUS
3 2 (9.52%) SCOM
Vendors
1 10 (47.62%) Cisco
1 10 (47.62%) Microsoft
2 9 (42.86%) VMware
3 6 (28.57%) Citrix
4 4 (19.05%) Apple
4 4 (19.05%) HP
5 3 (14.29%) CheckPoint
6 2 (9.52%) Altiris
6 2 (9.52%) Avaya
6 2 (9.52%) Juniper
6 2 (9.52%) Sun
6 2 (9.52%) Oracle
6 2 (9.52%) Sybase
6 2 (9.52%) F5
6 2 (9.52%) Riverbed
7 1 (4.76%) 3PAR
7 1 (4.76%) Business Objects
7 1 (4.76%) NetApp
7 1 (4.76%) Veritas
7 1 (4.76%) Civica