The table below looks at the statistics for the 3rd Line Support Analyst role in IT contracts advertised for the London region. Included is a guide to the average contractor rates offered in IT contracts that have cited 3rd Line Support Analyst in their job title over the 3 months to 23 January 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
23 Jan 2015
Same period 2014 Same period 2013
Third Line Support Analyst
Rank 379 383 356
Rank change year-on-year
+4 -27
Contract jobs requiring a 3rd Line Support Analyst 12 10 15
As % of all contract IT jobs located in London 0.057% 0.046% 0.078%
As % of the Job Titles category 0.062% 0.049% 0.084%
Number of daily rates quoted 7 6 8
Average daily rate
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£320 £289 £331
Average daily rate % change year-on-year
+10.82% -12.83%
90% offered a daily rate of more than £250 £184 £254
10% offered a daily rate of more than £344 £350 £364
UK excluding London average daily rate £200 £238 £228
% change year-on-year
-15.78% +4.39%
Number of hourly rates quoted 0 1 2
Average hourly rate - £24.00 £30.00
Average hourly rate % change year-on-year
- -20.00%
UK excluding London average hourly rate £27.50 £21.75 -
% change year-on-year
+26.43% -
3rd Line Support Analyst
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the London region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
London
Contract IT job ads with a match in the
Job Titles category
19419 20386 17954
As % of all contract IT jobs located in London 92.45% 93.10% 93.30%
Number of daily rates quoted 13766 13980 12108
Average daily rate £438 £438 £425
Average daily rate % change year-on-year
- +2.94%
90% offered a daily rate of more than £275 £275 £275
10% offered a daily rate of more than £600 £600 £600
UK excluding London average daily rate £375 £350 £350
% change year-on-year
+7.14% -
Number of hourly rates quoted 330 383 508
Average hourly rate £17.50 £19.00 £20.00
Average hourly rate % change year-on-year
-7.89% -5.00%
90% offered a hourly rate of more than £12.50 £12.75 £12.50
10% offered a hourly rate of more than £41.50 £40.00 £42.50
UK excluding London average hourly rate £16.00 £16.50 £18.00
% change year-on-year
-3.03% -8.33%

3rd Line Support Analyst
Jobs Demand Trend in London

This chart provides a 3-month moving total of IT contractor jobs citing 3rd Line Support Analyst in the job title across the London region as a proportion of the total demand within the Job Titles category.

3rd Line Support Analyst Jobs Demand Trend in London

3rd Line Support Analyst
Daily Rate Trend in London

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing 3rd Line Support Analyst across the London region.

3rd Line Support Analyst Daily Rate Trend in London

3rd Line Support Analyst
Daily Rate Histogram in London

This chart provides a histogram of daily rates quoted in contract IT jobs citing 3rd Line Support Analyst across the London region over the 3 months to 23 January 2015.

3rd Line Support Analyst Daily Rate Histogram in London

3rd Line Support Analyst
Hourly Rate Trend in London

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing 3rd Line Support Analyst across the London region.

3rd Line Support Analyst Hourly Rate Trend in London

3rd Line Support Analyst
Contract Job Locations in London

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing 3rd Line Support Analyst within the London region over the 3 months to 23 January 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
City of London +10 1 £270 +6.93%
Croydon - - - -
3rd Line Support Analyst
England

3rd Line Support Analyst
Top 30 Related IT Skills in London

For the 6 months to 23 January 2015, IT contractor jobs across the London region that cited 3rd Line Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 3rd Line Support Analyst in their job title.

1 20 (76.92%) Windows
2 18 (69.23%) VMware
3 17 (65.38%) Microsoft
3 17 (65.38%) Active Directory
3 17 (65.38%) Windows Server 2008
4 14 (53.85%) Citrix
5 13 (50.00%) Cisco
5 13 (50.00%) Windows Server 2003
6 12 (46.15%) VMware Infrastructure
6 12 (46.15%) Windows 7
7 11 (42.31%) XenApp
7 11 (42.31%) WAN
8 10 (38.46%) MS Exchange
8 10 (38.46%) SAN
9 9 (34.62%) LAN
10 8 (30.77%) MS Office
10 8 (30.77%) ITIL
10 8 (30.77%) Blackberry Enterprise Server
10 8 (30.77%) Firewall
10 8 (30.77%) Hyper-V
10 8 (30.77%) Problem Management
10 8 (30.77%) SCCM
11 7 (26.92%) Blackberry
12 6 (23.08%) DSL
12 6 (23.08%) MPLS
12 6 (23.08%) CheckPoint
12 6 (23.08%) Service Management
12 6 (23.08%) Business Continuity
12 6 (23.08%) BIG-IP
12 6 (23.08%) WSUS

3rd Line Support Analyst
Top Related IT Skills in London by Category

For the 6 months to 23 January 2015, IT contractor jobs across the London region that cited 3rd Line Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 3rd Line Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 10 (38.46%) MS Exchange
2 8 (30.77%) Blackberry Enterprise Server
3 3 (11.54%) SharePoint 2013
3 3 (11.54%) SharePoint 2010
3 3 (11.54%) IIS
3 3 (11.54%) SharePoint
4 2 (7.69%) Exchange Server 2007
4 2 (7.69%) Lync
4 2 (7.69%) Exchange Server 2010
5 1 (3.85%) Apache
Applications
1 8 (30.77%) MS Office
2 1 (3.85%) MS Excel
Cloud Services
1 3 (11.54%) Microsoft Azure
Communications & Networking
1 11 (42.31%) WAN
2 10 (38.46%) SAN
3 9 (34.62%) LAN
4 8 (30.77%) Firewall
5 6 (23.08%) DSL
5 6 (23.08%) MPLS
5 6 (23.08%) BIG-IP
6 3 (11.54%) F5 BIG-IP GTM
6 3 (11.54%) Reverse Proxy
6 3 (11.54%) TCP/IP
6 3 (11.54%) DNS
7 2 (7.69%) NAS
8 1 (3.85%) LDAP
8 1 (3.85%) DHCP
Database & Business Intelligence
1 3 (11.54%) SQL Server 2008
1 3 (11.54%) SQL Server
General
1 3 (11.54%) Finance
2 1 (3.85%) Banking
2 1 (3.85%) Law
2 1 (3.85%) Legal
2 1 (3.85%) Publishing
Miscellaneous
1 7 (26.92%) Blackberry
2 5 (19.23%) Fat Client
2 5 (19.23%) Thin Client
3 3 (11.54%) iPad
4 1 (3.85%) Analytical Skills
4 1 (3.85%) Enterprise Storage
Operating Systems
1 20 (76.92%) Windows
2 17 (65.38%) Windows Server 2008
3 13 (50.00%) Windows Server 2003
4 12 (46.15%) Windows 7
5 4 (15.38%) Windows Server 2012
6 3 (11.54%) Android
7 2 (7.69%) Windows XP
7 2 (7.69%) Solaris
7 2 (7.69%) Windows 8
8 1 (3.85%) Mac OS X
8 1 (3.85%) Linux
8 1 (3.85%) UNIX
Processes & Methodologies
1 8 (30.77%) ITIL
1 8 (30.77%) Problem Management
2 6 (23.08%) Service Management
2 6 (23.08%) Business Continuity
2 6 (23.08%) Performance Management
3 5 (19.23%) Business Continuity Planning
3 5 (19.23%) Disaster Recovery
3 5 (19.23%) ITSM
3 5 (19.23%) BCP
4 3 (11.54%) WAN Optimisation
5 1 (3.85%) Performance Tuning
5 1 (3.85%) Performance Monitoring
5 1 (3.85%) Root Cause Analysis
Programming Languages
1 5 (19.23%) SQL
System Software
1 17 (65.38%) Active Directory
2 12 (46.15%) VMware Infrastructure
3 11 (42.31%) XenApp
4 8 (30.77%) Hyper-V
5 6 (23.08%) NLBS
6 5 (19.23%) Xen
7 3 (11.54%) vSphere
7 3 (11.54%) UAG
7 3 (11.54%) Citrix Presentation Server
8 2 (7.69%) XenServer
9 1 (3.85%) VMware Server
9 1 (3.85%) XenDesktop
9 1 (3.85%) Microsoft App-V
9 1 (3.85%) VMware ESX
Systems Management
1 8 (30.77%) SCCM
2 6 (23.08%) WSUS
3 4 (15.38%) SCOM
Vendors
1 18 (69.23%) VMware
2 17 (65.38%) Microsoft
3 14 (53.85%) Citrix
4 13 (50.00%) Cisco
5 6 (23.08%) CheckPoint
6 5 (19.23%) HP
7 3 (11.54%) F5
7 3 (11.54%) Riverbed
7 3 (11.54%) Juniper
8 2 (7.69%) Apple
8 2 (7.69%) Altiris
9 1 (3.85%) NetApp
9 1 (3.85%) Veritas
9 1 (3.85%) Sun
9 1 (3.85%) Sybase
9 1 (3.85%) Oracle
9 1 (3.85%) Sophos
9 1 (3.85%) AppSense