The table below looks at the statistics for the 3rd Line Support Analyst role in IT contracts advertised for the London region. Included is a guide to the average contractor rates offered in IT contracts that have cited 3rd Line Support Analyst in their job title over the 3 months to 22 May 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
22 May 2015
Same period 2014 Same period 2013
Third Line Support Analyst
Rank 395 386 387
Rank change year-on-year
-9 +1
Contract jobs requiring a 3rd Line Support Analyst 8 9 9
As % of all contract IT jobs located in London 0.036% 0.040% 0.041%
As % of the Job Titles category 0.039% 0.043% 0.044%
Number of daily rates quoted 5 5 5
Average daily rate
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£340 £298 £310
Average daily rate % change year-on-year
+14.28% -4.03%
UK excluding London average daily rate £230 £230 £300
% change year-on-year
- -23.33%
Number of hourly rates quoted 0 1 2
Average hourly rate - £22.50 £24.00
Average hourly rate % change year-on-year
- -6.25%
UK excluding London average hourly rate £27.50 £16.00 £17.00
% change year-on-year
+71.87% -5.88%
3rd Line Support Analyst
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the London region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
London
Contract IT job ads with a match in the
Job Titles category
20445 21023 20332
As % of all contract IT jobs located in London 92.24% 92.91% 92.47%
Number of daily rates quoted 14135 14816 13711
Average daily rate £450 £425 £450
Average daily rate % change year-on-year
+5.88% -5.55%
90% offered a daily rate of more than £275 £271 £275
10% offered a daily rate of more than £615 £600 £600
UK excluding London average daily rate £375 £350 £350
% change year-on-year
+7.14% -
Number of hourly rates quoted 380 371 455
Average hourly rate £18.71 £17.50 £20.00
Average hourly rate % change year-on-year
+6.91% -12.50%
90% offered a hourly rate of more than £12.50 £11.85 £12.50
10% offered a hourly rate of more than £50.00 £35.00 £47.50
UK excluding London average hourly rate £16.00 £17.00 £17.50
% change year-on-year
-5.88% -2.85%

3rd Line Support Analyst
Jobs Demand Trend in London

This chart provides a 3-month moving total of IT contractor jobs citing 3rd Line Support Analyst in the job title across the London region as a proportion of the total demand within the Job Titles category.

3rd Line Support Analyst Jobs Demand Trend in London

3rd Line Support Analyst
Daily Rate Trend in London

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing 3rd Line Support Analyst across the London region.

3rd Line Support Analyst Daily Rate Trend in London

3rd Line Support Analyst
Daily Rate Histogram in London

This chart provides a histogram of daily rates quoted in contract IT jobs citing 3rd Line Support Analyst across the London region over the 3 months to 22 May 2015.

3rd Line Support Analyst Daily Rate Histogram in London

3rd Line Support Analyst
Hourly Rate Trend in London

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing 3rd Line Support Analyst across the London region.

3rd Line Support Analyst Hourly Rate Trend in London

3rd Line Support Analyst
Top 30 Related IT Skills in London

For the 6 months to 22 May 2015, IT contractor jobs across the London region that cited 3rd Line Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 3rd Line Support Analyst in their job title.

1 15 (83.33%) Windows
2 14 (77.78%) Active Directory
3 13 (72.22%) Windows Server 2008
4 11 (61.11%) VMware
5 9 (50.00%) Citrix
5 9 (50.00%) WAN
6 8 (44.44%) Microsoft
7 7 (38.89%) SCCM
7 7 (38.89%) XenApp
7 7 (38.89%) Windows 7
8 6 (33.33%) Hyper-V
8 6 (33.33%) LAN
8 6 (33.33%) SAN
8 6 (33.33%) Windows Server 2003
9 5 (27.78%) VMware Infrastructure
9 5 (27.78%) Firewall
9 5 (27.78%) Windows Server 2012
10 4 (22.22%) vSphere
10 4 (22.22%) Blackberry Enterprise Server
10 4 (22.22%) Cisco
10 4 (22.22%) TCP/IP
10 4 (22.22%) SharePoint
10 4 (22.22%) SQL
10 4 (22.22%) SQL Server
10 4 (22.22%) MS Office
11 3 (16.67%) IIS
11 3 (16.67%) MS Exchange
11 3 (16.67%) Juniper
11 3 (16.67%) DSL
11 3 (16.67%) MPLS

3rd Line Support Analyst
Top Related IT Skills in London by Category

For the 6 months to 22 May 2015, IT contractor jobs across the London region that cited 3rd Line Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 3rd Line Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 4 (22.22%) Blackberry Enterprise Server
1 4 (22.22%) SharePoint
2 3 (16.67%) IIS
2 3 (16.67%) MS Exchange
2 3 (16.67%) Lync
3 2 (11.11%) SharePoint 2010
4 1 (5.56%) WorkSite
4 1 (5.56%) SharePoint 2013
Applications
1 4 (22.22%) MS Office
Cloud Services
1 1 (5.56%) Office 365
1 1 (5.56%) Microsoft Azure
Communications & Networking
1 9 (50.00%) WAN
2 6 (33.33%) LAN
2 6 (33.33%) SAN
3 5 (27.78%) Firewall
4 4 (22.22%) TCP/IP
5 3 (16.67%) DSL
5 3 (16.67%) MPLS
5 3 (16.67%) BIG-IP
6 1 (5.56%) VPN
6 1 (5.56%) Reverse Proxy
6 1 (5.56%) Wi-Fi
6 1 (5.56%) Wireless
6 1 (5.56%) F5 BIG-IP GTM
Database & Business Intelligence
1 4 (22.22%) SQL Server
2 3 (16.67%) SQL Server 2008
General
1 1 (5.56%) Law
1 1 (5.56%) Legal
Miscellaneous
1 3 (16.67%) Blackberry
1 3 (16.67%) Thin Client
1 3 (16.67%) Fat Client
2 2 (11.11%) User Experience
2 2 (11.11%) Analytical Skills
3 1 (5.56%) iPad
Operating Systems
1 15 (83.33%) Windows
2 13 (72.22%) Windows Server 2008
3 7 (38.89%) Windows 7
4 6 (33.33%) Windows Server 2003
5 5 (27.78%) Windows Server 2012
6 1 (5.56%) Android
6 1 (5.56%) Windows 8
Processes & Methodologies
1 3 (16.67%) BCP
1 3 (16.67%) ITSM
1 3 (16.67%) Service Management
1 3 (16.67%) Disaster Recovery
1 3 (16.67%) Business Continuity
1 3 (16.67%) Performance Management
1 3 (16.67%) Problem Management
1 3 (16.67%) Business Continuity Planning
1 3 (16.67%) WAN Optimisation
2 2 (11.11%) Mentoring
2 2 (11.11%) Coaching
2 2 (11.11%) Migration
2 2 (11.11%) ITIL
Programming Languages
1 4 (22.22%) SQL
Quality Assurance & Compliance
1 2 (11.11%) SLA
System Software
1 14 (77.78%) Active Directory
2 7 (38.89%) XenApp
3 6 (33.33%) Hyper-V
4 5 (27.78%) VMware Infrastructure
5 4 (22.22%) vSphere
6 3 (16.67%) Citrix Presentation Server
6 3 (16.67%) Xen
6 3 (16.67%) NLBS
6 3 (16.67%) UAG
7 1 (5.56%) XenServer
Systems Management
1 7 (38.89%) SCCM
2 3 (16.67%) SCOM
2 3 (16.67%) WSUS
Vendors
1 11 (61.11%) VMware
2 9 (50.00%) Citrix
3 8 (44.44%) Microsoft
4 4 (22.22%) Cisco
5 3 (16.67%) Juniper
5 3 (16.67%) CheckPoint
6 1 (5.56%) HP
6 1 (5.56%) CommVault
6 1 (5.56%) McAfee
6 1 (5.56%) F5
6 1 (5.56%) Riverbed