The table below looks at the statistics for the 3rd Line Support Analyst role in IT contracts advertised for the London region. Included is a guide to the average contractor rates offered in IT contracts that have cited 3rd Line Support Analyst in their job title over the 3 months to 11 February 2016 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
11 Feb 2016
Same period 2015 Same period 2014
Third Line Support Analyst
Rank 387 401 394
Rank change year-on-year
+14 -7
Contract jobs requiring a 3rd Line Support Analyst 21 14 13
As % of all contract IT jobs located in London 0.099% 0.066% 0.059%
As % of the Job Titles category 0.10% 0.070% 0.062%
Number of daily rates quoted 17 6 7
Average daily rate £350 £340 £325
Average daily rate % change year-on-year
+2.94% +4.61%
90% offered a daily rate of more than £250 £220 £188
10% offered a daily rate of more than £475 £425 £380
UK excluding London average daily rate £316 £305 £265
% change year-on-year
+3.68% +15.09%
Number of hourly rates quoted 0 0 2
Average hourly rate - - £18.84
UK excluding London average hourly rate £22.50 £26.00 £25.00
% change year-on-year
-13.46% +4.00%
3rd Line Support Analyst
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the London region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
London
Contract IT job ads with a match in the
Job Titles category
20052 20041 20862
As % of all contract IT jobs located in London 94.68% 94.50% 94.77%
Number of daily rates quoted 14187 14178 14151
Average daily rate £450 £450 £435
Average daily rate % change year-on-year
- +3.44%
90% offered a daily rate of more than £290 £275 £270
10% offered a daily rate of more than £625 £600 £600
UK excluding London average daily rate £375 £375 £350
% change year-on-year
- +7.14%
Number of hourly rates quoted 309 344 401
Average hourly rate £17.50 £18.00 £20.00
Average hourly rate % change year-on-year
-2.77% -10.00%
90% offered a hourly rate of more than £11.00 £12.50 £13.49
10% offered a hourly rate of more than £47.70 £37.00 £41.50
UK excluding London average hourly rate £17.50 £16.50 £16.50
% change year-on-year
+6.06% -

3rd Line Support Analyst
Jobs Demand Trend in London

This chart provides a 3-month moving total of IT contractor jobs citing 3rd Line Support Analyst in the job title across the London region as a proportion of the total demand within the Job Titles category.

3rd Line Support Analyst Jobs Demand Trend in London

3rd Line Support Analyst
Daily Rate Trend in London

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing 3rd Line Support Analyst across the London region.

3rd Line Support Analyst Daily Rate Trend in London

3rd Line Support Analyst
Daily Rate Histogram in London

This chart provides a histogram of daily rates quoted in contract IT jobs citing 3rd Line Support Analyst across the London region over the 3 months to 11 February 2016.

3rd Line Support Analyst Daily Rate Histogram in London

3rd Line Support Analyst
Hourly Rate Trend in London

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing 3rd Line Support Analyst across the London region.

3rd Line Support Analyst Hourly Rate Trend in London

3rd Line Support Analyst
Contract Job Locations in London

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing 3rd Line Support Analyst within the London region over the 3 months to 11 February 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
City of London +38 5 £350 -30.06% 1
Canary Wharf - 1 £275 -
3rd Line Support Analyst
England

3rd Line Support Analyst
Top 30 Related IT Skills in London

For the 6 months to 11 February 2016, IT contractor jobs across the London region that cited 3rd Line Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 3rd Line Support Analyst in their job title.

1 33 (70.21%) Windows
1 33 (70.21%) Active Directory
2 26 (55.32%) Windows Server
3 23 (48.94%) Microsoft
3 23 (48.94%) VMware
4 19 (40.43%) Citrix
5 18 (38.30%) Windows 7
6 17 (36.17%) SCCM
7 16 (34.04%) Windows Server 2012
8 14 (29.79%) Windows Server 2008
8 14 (29.79%) XenApp
9 13 (27.66%) PowerShell
9 13 (27.66%) Cisco
10 11 (23.40%) SAN
10 11 (23.40%) VPN
10 11 (23.40%) Finance
11 10 (21.28%) MS Exchange
11 10 (21.28%) SQL
11 10 (21.28%) VBScript
11 10 (21.28%) IIS
11 10 (21.28%) ITIL
11 10 (21.28%) VMware Infrastructure
11 10 (21.28%) PKI
11 10 (21.28%) XenDesktop
12 9 (19.15%) SQL Server
12 9 (19.15%) LAN
12 9 (19.15%) Microsoft Certification
13 8 (17.02%) WAN
13 8 (17.02%) DNS
13 8 (17.02%) SSL

3rd Line Support Analyst
Top Related IT Skills in London by Category

For the 6 months to 11 February 2016, IT contractor jobs across the London region that cited 3rd Line Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 3rd Line Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 10 (21.28%) IIS
1 10 (21.28%) MS Exchange
2 6 (12.77%) Exchange Server 2010
3 3 (6.38%) Blackberry Enterprise Server
3 3 (6.38%) Exchange Server 2007
3 3 (6.38%) SharePoint
3 3 (6.38%) Skype for Business
4 2 (4.26%) Exchange Server 2003
4 2 (4.26%) Exchange Server 2013
5 1 (2.13%) IBM Notes
Applications
1 4 (8.51%) MS Excel
1 4 (8.51%) MS Office
Business Applications
1 2 (4.26%) Oracle Applications
1 2 (4.26%) Remedy ITSM
Cloud Services
1 5 (10.64%) Office 365
2 4 (8.51%) Amazon AWS
3 1 (2.13%) Microsoft Azure
3 1 (2.13%) OneDrive
Communications & Networking
1 11 (23.40%) SAN
1 11 (23.40%) VPN
2 9 (19.15%) LAN
3 8 (17.02%) DNS
3 8 (17.02%) SSL
3 8 (17.02%) WAN
4 6 (12.77%) DHCP
4 6 (12.77%) TCP/IP
5 4 (8.51%) NAS
6 3 (6.38%) Firewall
6 3 (6.38%) iSCSI
7 2 (4.26%) DECT
7 2 (4.26%) VoIP
7 2 (4.26%) Wi-Fi
7 2 (4.26%) Wireless
8 1 (2.13%) BGP
8 1 (2.13%) BIG-IP
8 1 (2.13%) IP Telephony
8 1 (2.13%) MPLS
8 1 (2.13%) Network Security
Database & Business Intelligence
1 9 (19.15%) SQL Server
2 3 (6.38%) SQL Server 2008
2 3 (6.38%) SQL Server 2012
3 2 (4.26%) GIS
4 1 (2.13%) MySQL
4 1 (2.13%) SQL Server Reporting Services
General
1 11 (23.40%) Finance
2 5 (10.64%) Legal
3 4 (8.51%) Law
4 1 (2.13%) Advertising
4 1 (2.13%) Back Office
4 1 (2.13%) Banking
4 1 (2.13%) Marketing
Libraries, Frameworks & Software Standards
1 4 (8.51%) .NET
1 4 (8.51%) Web Services
2 2 (4.26%) Software Packaging
2 2 (4.26%) Windows Identity Foundation
3 1 (2.13%) COM
Miscellaneous
1 10 (21.28%) PKI
2 3 (6.38%) Blackberry
3 2 (4.26%) BYOD
3 2 (4.26%) Data Centre
3 2 (4.26%) Smartphone
4 1 (2.13%) Analytical Skills
4 1 (2.13%) Fat Client
4 1 (2.13%) Replication
4 1 (2.13%) Thin Client
Operating Systems
1 33 (70.21%) Windows
2 26 (55.32%) Windows Server
3 18 (38.30%) Windows 7
4 16 (34.04%) Windows Server 2012
5 14 (29.79%) Windows Server 2008
6 5 (10.64%) Windows 8
7 3 (6.38%) Windows Server 2003
8 2 (4.26%) Android
8 2 (4.26%) Apple iOS
8 2 (4.26%) Mac OS
8 2 (4.26%) VMS
9 1 (2.13%) Windows 2000
Processes & Methodologies
1 10 (21.28%) ITIL
2 8 (17.02%) Investment Management
2 8 (17.02%) Patch Management
2 8 (17.02%) Security Management
2 8 (17.02%) Service Delivery
3 6 (12.77%) Asset Management
4 4 (8.51%) Business Continuity
4 4 (8.51%) Web Operations
5 3 (6.38%) Coaching
5 3 (6.38%) Configuration Management
5 3 (6.38%) ITSM
5 3 (6.38%) Migration
5 3 (6.38%) Problem Management
5 3 (6.38%) Server Patching
6 2 (4.26%) Data Migration
6 2 (4.26%) Document Management
6 2 (4.26%) Facilities Management
6 2 (4.26%) ITIL V3
6 2 (4.26%) PRINCE
6 2 (4.26%) Service Management
Programming Languages
1 13 (27.66%) PowerShell
2 10 (21.28%) SQL
2 10 (21.28%) VBScript
3 1 (2.13%) Java
3 1 (2.13%) JavaScript
3 1 (2.13%) Perl
3 1 (2.13%) PHP
3 1 (2.13%) T-SQL
3 1 (2.13%) VBA
Qualifications
1 9 (19.15%) Microsoft Certification
2 5 (10.64%) CCNP
2 5 (10.64%) Cisco Certification
3 4 (8.51%) MCSA
4 2 (4.26%) CCA
4 2 (4.26%) CCEE
4 2 (4.26%) Citrix Certification
4 2 (4.26%) DBS Check
4 2 (4.26%) MCSE
5 1 (2.13%) CCNA
5 1 (2.13%) ITIL Certification
System Software
1 33 (70.21%) Active Directory
2 14 (29.79%) XenApp
3 10 (21.28%) VMware Infrastructure
3 10 (21.28%) XenDesktop
4 8 (17.02%) BitLocker
4 8 (17.02%) vSphere
5 4 (8.51%) Microsoft App-V
6 3 (6.38%) NFS
6 3 (6.38%) VMware ESXi
7 2 (4.26%) Firmware
7 2 (4.26%) XenServer
8 1 (2.13%) Citrix Presentation Server
8 1 (2.13%) Hyper-V
8 1 (2.13%) NLBS
8 1 (2.13%) VMware ESX
8 1 (2.13%) Xen
Systems Management
1 17 (36.17%) SCCM
2 4 (8.51%) Cacti
2 4 (8.51%) WSUS
3 2 (4.26%) Backup Exec
3 2 (4.26%) SCOM
4 1 (2.13%) DameWare
4 1 (2.13%) Microsoft Data Protection Manager
4 1 (2.13%) SCDPM
Vendors
1 23 (48.94%) Microsoft
1 23 (48.94%) VMware
2 19 (40.43%) Citrix
3 13 (27.66%) Cisco
4 4 (8.51%) EMC
5 3 (6.38%) CheckPoint
5 3 (6.38%) NetApp
5 3 (6.38%) Oracle
6 2 (4.26%) Apple
6 2 (4.26%) BMC
6 2 (4.26%) Dell
6 2 (4.26%) Juniper
6 2 (4.26%) Remedy
6 2 (4.26%) Riverbed
6 2 (4.26%) SafeCom
6 2 (4.26%) Symantec
7 1 (2.13%) CommVault
7 1 (2.13%) Dell Compellent
7 1 (2.13%) Equitrac
7 1 (2.13%) HP
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