The table below looks at the statistics for the 3rd Line Support Engineer role in IT contracts advertised for the London region. Included is a guide to the average contractor rates offered in IT contracts that have cited 3rd Line Support Engineer in their job title over the 3 months to 30 July 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
30 Jul 2015
Same period 2014 Same period 2013
Third Line Support Engineer
Rank 367 373 390
Rank change year-on-year
+6 +17
Contract jobs requiring a 3rd Line Support Engineer 39 33 26
As % of all contract IT jobs located in London 0.17% 0.14% 0.11%
As % of the Job Titles category 0.18% 0.15% 0.12%
Number of daily rates quoted 29 18 14
Average daily rate
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£288 £288 £275
Average daily rate % change year-on-year
- +4.54%
90% offered a daily rate of more than £180 £200 £200
10% offered a daily rate of more than £378 £375 £314
UK excluding London average daily rate £265 £215 £293
% change year-on-year
+23.11% -26.41%
Number of hourly rates quoted 0 3 4
Average hourly rate - £22.50 £26.25
Average hourly rate % change year-on-year
- -14.28%
UK excluding London average hourly rate £21.00 £19.50 £24.50
% change year-on-year
+7.69% -20.40%
3rd Line Support Engineer
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the London region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
London
Contract IT job ads with a match in the
Job Titles category
21700 21898 22436
As % of all contract IT jobs located in London 92.19% 92.85% 92.50%
Number of daily rates quoted 15234 15017 15286
Average daily rate £450 £425 £450
Average daily rate % change year-on-year
+5.88% -5.55%
90% offered a daily rate of more than £275 £265 £275
10% offered a daily rate of more than £620 £600 £600
UK excluding London average daily rate £375 £350 £350
% change year-on-year
+7.14% -
Number of hourly rates quoted 347 401 462
Average hourly rate £18.00 £17.50 £20.00
Average hourly rate % change year-on-year
+2.85% -12.50%
90% offered a hourly rate of more than £12.00 £11.50 £13.50
10% offered a hourly rate of more than £50.00 £45.00 £42.50
UK excluding London average hourly rate £16.50 £16.50 £17.00
% change year-on-year
- -2.94%

3rd Line Support Engineer
Jobs Demand Trend in London

This chart provides a 3-month moving total of IT contractor jobs citing 3rd Line Support Engineer in the job title across the London region as a proportion of the total demand within the Job Titles category.

3rd Line Support Engineer Jobs Demand Trend in London

3rd Line Support Engineer
Daily Rate Trend in London

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing 3rd Line Support Engineer across the London region.

3rd Line Support Engineer Daily Rate Trend in London

3rd Line Support Engineer
Daily Rate Histogram in London

This chart provides a histogram of daily rates quoted in contract IT jobs citing 3rd Line Support Engineer across the London region over the 3 months to 30 July 2015.

3rd Line Support Engineer Daily Rate Histogram in London

3rd Line Support Engineer
Hourly Rate Trend in London

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing 3rd Line Support Engineer across the London region.

3rd Line Support Engineer Hourly Rate Trend in London

3rd Line Support Engineer
Contract Job Locations in London

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing 3rd Line Support Engineer within the London region over the 3 months to 30 July 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
City of London -7 6 £180 -29.41% 4
Croydon -13 4 £325 -42.98%
Chessington - 1 - -
Uxbridge - 1 £170 -
Wimbledon - 1 £300 -
3rd Line Support Engineer
England

3rd Line Support Engineer
Top 30 Related IT Skills in London

For the 6 months to 30 July 2015, IT contractor jobs across the London region that cited 3rd Line Support Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 3rd Line Support Engineer in their job title.

1 59 (86.76%) Windows
2 43 (63.24%) VMware
3 36 (52.94%) Windows Server 2008
4 35 (51.47%) Active Directory
5 28 (41.18%) MS Exchange
6 27 (39.71%) Citrix
7 26 (38.24%) Windows Server 2012
8 23 (33.82%) Microsoft
9 21 (30.88%) Windows 7
10 16 (23.53%) VMware Infrastructure
10 16 (23.53%) Exchange Server 2010
10 16 (23.53%) SAN
11 15 (22.06%) Windows Server 2003
12 13 (19.12%) Cisco
12 13 (19.12%) LAN
12 13 (19.12%) WAN
12 13 (19.12%) MS Office
13 11 (16.18%) Firewall
14 10 (14.71%) ITIL
14 10 (14.71%) SQL
14 10 (14.71%) PowerShell
14 10 (14.71%) XenApp
15 9 (13.24%) Microsoft Certification
16 8 (11.76%) VMware ESX
16 8 (11.76%) Finance
16 8 (11.76%) DNS
16 8 (11.76%) Hyper-V
16 8 (11.76%) Office 365
17 7 (10.29%) Windows 8
17 7 (10.29%) Security Cleared

3rd Line Support Engineer
Top Related IT Skills in London by Category

For the 6 months to 30 July 2015, IT contractor jobs across the London region that cited 3rd Line Support Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 3rd Line Support Engineer in their job title. Up to 20 skills are shown per category.

Application Platforms
1 28 (41.18%) MS Exchange
2 16 (23.53%) Exchange Server 2010
3 6 (8.82%) Exchange Server 2013
4 5 (7.35%) Blackberry Enterprise Server
5 4 (5.88%) Exchange Server 2003
5 4 (5.88%) SharePoint
5 4 (5.88%) Lync
6 2 (2.94%) IIS
6 2 (2.94%) Exchange Server 2007
7 1 (1.47%) SharePoint 2010
7 1 (1.47%) MS Project Server
7 1 (1.47%) SharePoint 2013
Applications
1 13 (19.12%) MS Office
2 2 (2.94%) MS Excel
Cloud Services
1 8 (11.76%) Office 365
2 2 (2.94%) Amazon AWS
2 2 (2.94%) PaaS
3 1 (1.47%) IaaS
3 1 (1.47%) Microsoft Azure
Communications & Networking
1 16 (23.53%) SAN
2 13 (19.12%) LAN
2 13 (19.12%) WAN
3 11 (16.18%) Firewall
4 8 (11.76%) DNS
5 7 (10.29%) Internet
6 6 (8.82%) DHCP
7 4 (5.88%) Cisco ASA
8 3 (4.41%) NAS
8 3 (4.41%) Cisco PIX
8 3 (4.41%) BIG-IP
8 3 (4.41%) VoIP
8 3 (4.41%) TCP/IP
8 3 (4.41%) VPN
8 3 (4.41%) MPLS
8 3 (4.41%) DSL
8 3 (4.41%) Wireless
9 2 (2.94%) Wi-Fi
9 2 (2.94%) LDAP
9 2 (2.94%) Cisco IOS
Database & Business Intelligence
1 4 (5.88%) SQL Server
2 1 (1.47%) SQL Server 2008
General
1 8 (11.76%) Finance
2 3 (4.41%) Law
3 2 (2.94%) Banking
4 1 (1.47%) Marketing
4 1 (1.47%) German Language
4 1 (1.47%) Advertising
4 1 (1.47%) Financial Institution
4 1 (1.47%) Telecoms
Libraries, Frameworks & Software Standards
1 1 (1.47%) X-Windows
1 1 (1.47%) LAMP
1 1 (1.47%) Application Packaging
Miscellaneous
1 7 (10.29%) Blackberry
2 3 (4.41%) Clustering
2 3 (4.41%) Thin Client
2 3 (4.41%) Fat Client
3 2 (2.94%) NHS
3 2 (2.94%) Hedge funds
4 1 (1.47%) Enterprise Storage
4 1 (1.47%) Analytical Skills
4 1 (1.47%) Informatics
4 1 (1.47%) FMCG
4 1 (1.47%) iPhone
4 1 (1.47%) iPad
Operating Systems
1 59 (86.76%) Windows
2 36 (52.94%) Windows Server 2008
3 26 (38.24%) Windows Server 2012
4 21 (30.88%) Windows 7
5 15 (22.06%) Windows Server 2003
6 7 (10.29%) Windows 8
7 6 (8.82%) Linux
8 4 (5.88%) Windows XP
9 3 (4.41%) Mac OS X
10 2 (2.94%) Android
10 2 (2.94%) Red Hat Enterprise Linux
11 1 (1.47%) UNIX
11 1 (1.47%) Windows Vista
Processes & Methodologies
1 10 (14.71%) ITIL
2 7 (10.29%) Disaster Recovery
3 5 (7.35%) Problem Management
3 5 (7.35%) Root Cause Analysis
4 4 (5.88%) Software Deployment
4 4 (5.88%) Service Management
5 3 (4.41%) ITSM
5 3 (4.41%) BCP
5 3 (4.41%) Project Management
5 3 (4.41%) Performance Management
5 3 (4.41%) Business Continuity
5 3 (4.41%) Data Protection
5 3 (4.41%) Business Continuity Planning
5 3 (4.41%) Performance Monitoring
5 3 (4.41%) Security Hardening
6 2 (2.94%) Server Building
6 2 (2.94%) Change Management
6 2 (2.94%) PRINCE2
6 2 (2.94%) Migration
7 1 (1.47%) Service Delivery
Programming Languages
1 10 (14.71%) SQL
1 10 (14.71%) PowerShell
2 4 (5.88%) VBScript
3 3 (4.41%) VB
4 2 (2.94%) Shell Script
5 1 (1.47%) Python
5 1 (1.47%) T-SQL
Qualifications
1 9 (13.24%) Microsoft Certification
2 7 (10.29%) MCSE
2 7 (10.29%) Security Cleared
3 6 (8.82%) Cisco Certification
3 6 (8.82%) CCNA
3 6 (8.82%) SC Cleared
4 3 (4.41%) MCITP
4 3 (4.41%) CCA
4 3 (4.41%) Citrix Certification
4 3 (4.41%) MCSA
5 2 (2.94%) CCNP
5 2 (2.94%) CCEA
5 2 (2.94%) Degree
6 1 (1.47%) PRINCE2 Practitioner
6 1 (1.47%) DV Cleared
6 1 (1.47%) A+ Certification
6 1 (1.47%) Network+ Certification
6 1 (1.47%) VMware Certified Professional (VCP)
6 1 (1.47%) MCDST
6 1 (1.47%) MCP
Quality Assurance & Compliance
1 5 (7.35%) SLA
System Software
1 35 (51.47%) Active Directory
2 16 (23.53%) VMware Infrastructure
3 10 (14.71%) XenApp
4 8 (11.76%) Hyper-V
4 8 (11.76%) VMware ESX
5 4 (5.88%) vSphere
6 3 (4.41%) XenDesktop
6 3 (4.41%) Xen
6 3 (4.41%) NLBS
6 3 (4.41%) Citrix Presentation Server
7 1 (1.47%) VMware Server
7 1 (1.47%) Terminal Server
7 1 (1.47%) Samba
7 1 (1.47%) VMware ESXi
7 1 (1.47%) vCloud
7 1 (1.47%) NFS
Systems Management
1 6 (8.82%) WSUS
2 4 (5.88%) SCCM
3 2 (2.94%) SCOM
3 2 (2.94%) NetBackup
4 1 (1.47%) Backup Exec
4 1 (1.47%) Nagios
4 1 (1.47%) DameWare
4 1 (1.47%) Symantec Enterprise Vault
4 1 (1.47%) vMotion
Vendors
1 43 (63.24%) VMware
2 27 (39.71%) Citrix
3 23 (33.82%) Microsoft
4 13 (19.12%) Cisco
5 6 (8.82%) CheckPoint
6 5 (7.35%) Sophos
6 5 (7.35%) Dell
7 4 (5.88%) NetApp
8 3 (4.41%) HP
9 2 (2.94%) EMC
9 2 (2.94%) Avaya
9 2 (2.94%) Red Hat
9 2 (2.94%) Symantec
9 2 (2.94%) Mitel
10 1 (1.47%) Blue Coat
10 1 (1.47%) Brocade
10 1 (1.47%) Polycom
10 1 (1.47%) Isilon
10 1 (1.47%) Ruckus Wireless
10 1 (1.47%) Apple
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