The table below looks at the statistics for the 3rd Line Support Engineer role in IT contracts advertised for the London region. Included is a guide to the average contractor rates offered in IT contracts that have cited 3rd Line Support Engineer in their job title over the 3 months to 17 December 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
17 Dec 2014
Same period 2013 Same period 2012
Third Line Support Engineer
Rank 373 394 358
Rank change year-on-year
+21 -36
Contract jobs requiring a 3rd Line Support Engineer 36 24 31
As % of all contract IT jobs located in London 0.16% 0.099% 0.14%
As % of the Job Titles category 0.17% 0.11% 0.15%
Number of daily rates quoted 27 15 15
Average daily rate
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£325 £225 £255
Average daily rate % change year-on-year
+44.44% -11.76%
90% offered a daily rate of more than £240 £160 £166
10% offered a daily rate of more than £375 £321 £415
UK excluding London average daily rate £243 £258 £265
% change year-on-year
-5.82% -2.83%
Number of hourly rates quoted 0 3 6
Average hourly rate - £22.50 £22.00
Average hourly rate % change year-on-year
- +2.27%
UK excluding London average hourly rate £27.00 £21.00 £21.50
% change year-on-year
+28.57% -2.32%
3rd Line Support Engineer
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the London region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
London
Contract IT job ads with a match in the
Job Titles category
21380 22668 20101
As % of all contract IT jobs located in London 92.25% 93.07% 93.24%
Number of daily rates quoted 15411 15612 13455
Average daily rate £435 £438 £425
Average daily rate % change year-on-year
-0.62% +2.94%
90% offered a daily rate of more than £263 £275 £265
10% offered a daily rate of more than £600 £600 £600
UK excluding London average daily rate £375 £350 £350
% change year-on-year
+7.14% -
Number of hourly rates quoted 403 388 555
Average hourly rate £17.00 £19.20 £19.72
Average hourly rate % change year-on-year
-11.43% -2.66%
90% offered a hourly rate of more than £11.50 £12.50 £12.50
10% offered a hourly rate of more than £35.60 £40.00 £45.00
UK excluding London average hourly rate £16.00 £17.00 £18.00
% change year-on-year
-5.88% -5.55%

3rd Line Support Engineer
Jobs Demand Trend in London

This chart provides a 3-month moving total of IT contractor jobs citing 3rd Line Support Engineer in the job title across the London region as a proportion of the total demand within the Job Titles category.

3rd Line Support Engineer Jobs Demand Trend in London

3rd Line Support Engineer
Daily Rate Trend in London

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing 3rd Line Support Engineer across the London region.

3rd Line Support Engineer Daily Rate Trend in London

3rd Line Support Engineer
Daily Rate Histogram in London

This chart provides a histogram of daily rates quoted in contract IT jobs citing 3rd Line Support Engineer across the London region over the 3 months to 17 December 2014.

3rd Line Support Engineer Daily Rate Histogram in London

3rd Line Support Engineer
Hourly Rate Trend in London

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing 3rd Line Support Engineer across the London region.

3rd Line Support Engineer Hourly Rate Trend in London

3rd Line Support Engineer
Contract Job Locations in London

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing 3rd Line Support Engineer within the London region over the 3 months to 17 December 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
City of London +21 6 £335 +32.67% 2
Hayes - 2 - -
Hounslow - - - -
Sidcup - - - -
Teddington - - - - 1
Docklands, London - - - -
Canary Wharf - - - -
Greenwich - - - -
Wimbledon - - - -
Bromley - - - -
Chessington - - - - 1
Greenford - - - -
3rd Line Support Engineer
England

3rd Line Support Engineer
Top 30 Related IT Skills in London

For the 6 months to 17 December 2014, IT contractor jobs across the London region that cited 3rd Line Support Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 3rd Line Support Engineer in their job title.

1 53 (80.30%) Windows
2 42 (63.64%) Active Directory
3 41 (62.12%) MS Exchange
4 37 (56.06%) VMware
5 35 (53.03%) Windows Server 2008
6 25 (37.88%) Citrix
7 24 (36.36%) Exchange Server 2010
8 23 (34.85%) Windows 7
8 23 (34.85%) Windows Server 2003
9 19 (28.79%) Firewall
10 18 (27.27%) Microsoft
10 18 (27.27%) Windows Server 2012
11 17 (25.76%) Cisco
11 17 (25.76%) ITIL
12 16 (24.24%) VMware Infrastructure
13 14 (21.21%) LAN
13 14 (21.21%) WAN
14 12 (18.18%) Finance
14 12 (18.18%) Blackberry
14 12 (18.18%) Exchange Server 2007
14 12 (18.18%) Exchange Server 2003
15 11 (16.67%) Windows XP
15 11 (16.67%) HP
15 11 (16.67%) Microsoft Certification
15 11 (16.67%) SAN
15 11 (16.67%) SQL Server
16 10 (15.15%) MS Excel
17 9 (13.64%) SharePoint
17 9 (13.64%) MCSE
17 9 (13.64%) SQL

3rd Line Support Engineer
Top Related IT Skills in London by Category

For the 6 months to 17 December 2014, IT contractor jobs across the London region that cited 3rd Line Support Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 3rd Line Support Engineer in their job title. Up to 20 skills are shown per category.

Application Platforms
1 41 (62.12%) MS Exchange
2 24 (36.36%) Exchange Server 2010
3 12 (18.18%) Exchange Server 2007
3 12 (18.18%) Exchange Server 2003
4 9 (13.64%) SharePoint
5 8 (12.12%) Blackberry Enterprise Server
6 6 (9.09%) Lync
6 6 (9.09%) Exchange Server 2013
7 5 (7.58%) IBM Notes
7 5 (7.58%) IIS
8 2 (3.03%) Apache
9 1 (1.52%) IBM HTTP Server
9 1 (1.52%) WebSphere Application Server
9 1 (1.52%) Tomcat
9 1 (1.52%) JBoss
9 1 (1.52%) WorkSite
9 1 (1.52%) WebSphere
Applications
1 10 (15.15%) MS Excel
2 4 (6.06%) MS Office
3 3 (4.55%) MS PowerPoint
4 1 (1.52%) PrintSoft PReS
Cloud Services
1 3 (4.55%) Office 365
Communications & Networking
1 19 (28.79%) Firewall
2 14 (21.21%) LAN
2 14 (21.21%) WAN
3 11 (16.67%) SAN
4 9 (13.64%) VPN
4 9 (13.64%) DNS
5 8 (12.12%) VoIP
6 7 (10.61%) DHCP
6 7 (10.61%) MPLS
7 4 (6.06%) TCP/IP
8 3 (4.55%) VLAN
9 2 (3.03%) Network Security
9 2 (3.03%) DSL
9 2 (3.03%) BIG-IP
10 1 (1.52%) Wireless
10 1 (1.52%) BOOTP
10 1 (1.52%) Extranet
10 1 (1.52%) FTP
10 1 (1.52%) LDAP
10 1 (1.52%) iSCSI
Database & Business Intelligence
1 11 (16.67%) SQL Server
2 1 (1.52%) SQL Server Reporting Services
2 1 (1.52%) Crystal Reports
2 1 (1.52%) MS Access
2 1 (1.52%) Cognos Impromptu
2 1 (1.52%) SQL Server 2005
2 1 (1.52%) SQL Server 2008
Development Applications
1 1 (1.52%) Introscope
General
1 12 (18.18%) Finance
2 6 (9.09%) Banking
3 4 (6.06%) Telecoms
4 1 (1.52%) Law
4 1 (1.52%) Legal
4 1 (1.52%) Advertising
4 1 (1.52%) Marketing
4 1 (1.52%) Investment Banking
Libraries, Frameworks & Software Standards
1 1 (1.52%) LAMP
1 1 (1.52%) Middleware
1 1 (1.52%) Application Packaging
Miscellaneous
1 12 (18.18%) Blackberry
2 9 (13.64%) Replication
3 7 (10.61%) Management Information System
4 5 (7.58%) Analytical Skills
5 4 (6.06%) Computer Science
6 1 (1.52%) Fixed Income
6 1 (1.52%) Thin Client
6 1 (1.52%) Video Conferencing
6 1 (1.52%) Fat Client
6 1 (1.52%) Open Source
6 1 (1.52%) Enterprise Storage
Operating Systems
1 53 (80.30%) Windows
2 35 (53.03%) Windows Server 2008
3 23 (34.85%) Windows 7
3 23 (34.85%) Windows Server 2003
4 18 (27.27%) Windows Server 2012
5 11 (16.67%) Windows XP
6 7 (10.61%) Windows 8
7 4 (6.06%) Apple iOS
7 4 (6.06%) Mac OS
8 3 (4.55%) UNIX
8 3 (4.55%) Linux
9 2 (3.03%) Solaris
9 2 (3.03%) Mac OS X
10 1 (1.52%) Windows Vista
10 1 (1.52%) Windows 2000 Server
Processes & Methodologies
1 17 (25.76%) ITIL
2 8 (12.12%) Asset Management
3 6 (9.09%) Migration
4 5 (7.58%) Information Security
4 5 (7.58%) Disaster Recovery
4 5 (7.58%) PRINCE2
4 5 (7.58%) Mentoring
4 5 (7.58%) Coaching
4 5 (7.58%) Problem Management
5 4 (6.06%) Quality Management
5 4 (6.06%) Project Management
5 4 (6.06%) Agile Software Development
5 4 (6.06%) Business Continuity
6 3 (4.55%) Configuration Management
6 3 (4.55%) Change Management
7 2 (3.03%) Performance Management
7 2 (3.03%) Incident Management
7 2 (3.03%) Business Continuity Planning
7 2 (3.03%) ITSM
7 2 (3.03%) Service Management
Programming Languages
1 9 (13.64%) SQL
2 6 (9.09%) PowerShell
3 5 (7.58%) VBScript
4 3 (4.55%) VB
5 2 (3.03%) Perl
6 1 (1.52%) Shell Script
6 1 (1.52%) Java
6 1 (1.52%) Python
Qualifications
1 11 (16.67%) Microsoft Certification
2 9 (13.64%) MCSE
2 9 (13.64%) MCITP
3 5 (7.58%) CCA
3 5 (7.58%) Citrix Certification
3 5 (7.58%) Security Cleared
4 4 (6.06%) A+ Certification
5 3 (4.55%) MCP
5 3 (4.55%) VMware Certified Professional (VCP)
6 2 (3.03%) SC Cleared
6 2 (3.03%) MCTS
6 2 (3.03%) CCEA
6 2 (3.03%) Cisco Certification
6 2 (3.03%) CCNP
6 2 (3.03%) CCNA
7 1 (1.52%) MCSA
7 1 (1.52%) BC Cleared
7 1 (1.52%) CCEE
7 1 (1.52%) CCAA
Quality Assurance & Compliance
1 8 (12.12%) SLA
System Software
1 42 (63.64%) Active Directory
2 16 (24.24%) VMware Infrastructure
3 7 (10.61%) Hyper-V
4 4 (6.06%) Forefront TMG
4 4 (6.06%) XenApp
4 4 (6.06%) ISA Server
5 3 (4.55%) VMware ESXi
5 3 (4.55%) XenDesktop
6 2 (3.03%) NLBS
7 1 (1.52%) Microsoft App-V
7 1 (1.52%) VMware ESX
7 1 (1.52%) Firmware
7 1 (1.52%) Terminal Services
7 1 (1.52%) Citrix Presentation Server
7 1 (1.52%) vSphere
7 1 (1.52%) UAG
Systems Management
1 7 (10.61%) Backup Exec
2 6 (9.09%) SCCM
3 5 (7.58%) Norton AntiVirus
4 4 (6.06%) FortiGate
5 2 (3.03%) SCOM
5 2 (3.03%) WSUS
6 1 (1.52%) NetBackup
6 1 (1.52%) MIMEsweeper
6 1 (1.52%) CA SiteMinder
6 1 (1.52%) ARCserve
6 1 (1.52%) Symantec Endpoint Protection
6 1 (1.52%) Tivoli Endpoint Manager
Vendors
1 37 (56.06%) VMware
2 25 (37.88%) Citrix
3 18 (27.27%) Microsoft
4 17 (25.76%) Cisco
5 11 (16.67%) HP
6 8 (12.12%) Symantec
7 5 (7.58%) Juniper
7 5 (7.58%) Lotus
7 5 (7.58%) 3PAR
8 4 (6.06%) SolarWinds
8 4 (6.06%) Tandberg
8 4 (6.06%) NetApp
8 4 (6.06%) Dell
9 3 (4.55%) AppSense
9 3 (4.55%) EMC
10 2 (3.03%) CheckPoint
11 1 (1.52%) McAfee
11 1 (1.52%) CA
11 1 (1.52%) Intel
11 1 (1.52%) IBM
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