The table below looks at the statistics for the 3rd Line Support Engineer role in IT contracts advertised for the London region. Included is a guide to the average contractor rates offered in IT contracts that have cited 3rd Line Support Engineer in their job title over the 3 months to 23 September 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
23 Sep 2014
Same period 2013 Same period 2012
Third Line Support Engineer
Rank 384 404 381
Rank change year-on-year
+20 -23
Contract jobs requiring a 3rd Line Support Engineer 31 26 39
As % of all contract IT jobs located in London 0.13% 0.10% 0.15%
As % of the Job Titles category 0.14% 0.11% 0.16%
Number of daily rates quoted 22 14 15
Average daily rate
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£300 £210 £275
Average daily rate % change year-on-year
+42.85% -23.63%
90% offered a daily rate of more than £201 £161 £210
10% offered a daily rate of more than £380 £311 £406
UK excluding London average daily rate £225 £253 £265
% change year-on-year
-10.89% -4.71%
Number of hourly rates quoted 1 3 2
Average hourly rate £21.50 £23.00 £22.00
Average hourly rate % change year-on-year
-6.52% +4.54%
UK excluding London average hourly rate £18.00 £20.00 £22.50
% change year-on-year
-10.00% -11.11%
3rd Line Support Engineer
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the London region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
London
Contract IT job ads with a match in the
Job Titles category
22622 23362 24347
As % of all contract IT jobs located in London 92.29% 92.98% 93.04%
Number of daily rates quoted 15682 16056 16013
Average daily rate £425 £433 £425
Average daily rate % change year-on-year
-1.84% +1.88%
90% offered a daily rate of more than £275 £275 £265
10% offered a daily rate of more than £600 £600 £600
UK excluding London average daily rate £360 £350 £350
% change year-on-year
+2.85% -
Number of hourly rates quoted 426 425 621
Average hourly rate £17.50 £19.41 £19.50
Average hourly rate % change year-on-year
-9.84% -0.46%
90% offered a hourly rate of more than £12.00 £13.00 £12.00
10% offered a hourly rate of more than £42.50 £45.00 £45.00
UK excluding London average hourly rate £16.50 £16.00 £17.50
% change year-on-year
+3.12% -8.57%

3rd Line Support Engineer
Jobs Demand Trend in London

This chart provides a 3-month moving total of IT contractor jobs citing 3rd Line Support Engineer in the job title across the London region as a proportion of the total demand within the Job Titles category.

3rd Line Support Engineer Jobs Demand Trend in London

3rd Line Support Engineer
Daily Rate Trend in London

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing 3rd Line Support Engineer across the London region.

3rd Line Support Engineer Daily Rate Trend in London

3rd Line Support Engineer
Daily Rate Histogram in London

This chart provides a histogram of daily rates quoted in contract IT jobs citing 3rd Line Support Engineer across the London region over the 3 months to 23 September 2014.

3rd Line Support Engineer Daily Rate Histogram in London

3rd Line Support Engineer
Hourly Rate Trend in London

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing 3rd Line Support Engineer across the London region.

3rd Line Support Engineer Hourly Rate Trend in London

3rd Line Support Engineer
Contract Job Locations in London

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing 3rd Line Support Engineer within the London region over the 3 months to 23 September 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
City of London +22 9 £330 +73.68% 3
Docklands, London - - - -
Wimbledon - - - -
Bromley - - - -
New Malden - - - -
Sidcup - - - -
Teddington - - - -
3rd Line Support Engineer
England

3rd Line Support Engineer
Top 30 Related IT Skills in London

For the 6 months to 23 September 2014, IT contractor jobs across the London region that cited 3rd Line Support Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 3rd Line Support Engineer in their job title.

1 46 (82.14%) Windows
2 35 (62.50%) MS Exchange
3 30 (53.57%) Active Directory
4 27 (48.21%) VMware
5 26 (46.43%) Microsoft
5 26 (46.43%) Windows Server 2008
6 21 (37.50%) Exchange Server 2010
7 20 (35.71%) Windows 7
7 20 (35.71%) Windows Server 2003
8 16 (28.57%) Cisco
8 16 (28.57%) Citrix
9 15 (26.79%) LAN
9 15 (26.79%) WAN
10 13 (23.21%) Firewall
11 12 (21.43%) ITIL
11 12 (21.43%) SAN
11 12 (21.43%) VMware Infrastructure
11 12 (21.43%) Exchange Server 2007
11 12 (21.43%) Windows 8
12 11 (19.64%) Windows Server 2012
12 11 (19.64%) Microsoft Certification
13 10 (17.86%) Cisco Certification
13 10 (17.86%) DNS
13 10 (17.86%) CCNA
13 10 (17.86%) MCSE
13 10 (17.86%) Blackberry
13 10 (17.86%) MCITP
13 10 (17.86%) Exchange Server 2003
13 10 (17.86%) Office 365
14 8 (14.29%) Capacity Planning

3rd Line Support Engineer
Top Related IT Skills in London by Category

For the 6 months to 23 September 2014, IT contractor jobs across the London region that cited 3rd Line Support Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 3rd Line Support Engineer in their job title. Up to 20 skills are shown per category.

Application Platforms
1 35 (62.50%) MS Exchange
2 21 (37.50%) Exchange Server 2010
3 12 (21.43%) Exchange Server 2007
4 10 (17.86%) Exchange Server 2003
5 7 (12.50%) Blackberry Enterprise Server
6 5 (8.93%) IIS
6 5 (8.93%) SharePoint
7 4 (7.14%) IBM Notes
8 3 (5.36%) Lync
9 2 (3.57%) Exchange Server 2013
10 1 (1.79%) WebSphere Application Server
10 1 (1.79%) WebSphere
10 1 (1.79%) Apache
10 1 (1.79%) Tomcat
10 1 (1.79%) IBM HTTP Server
10 1 (1.79%) Exchange Server 2000
Applications
1 8 (14.29%) MS Office
2 6 (10.71%) MS Excel
3 2 (3.57%) MS PowerPoint
Cloud Services
1 10 (17.86%) Office 365
Communications & Networking
1 15 (26.79%) WAN
1 15 (26.79%) LAN
2 13 (23.21%) Firewall
3 12 (21.43%) SAN
4 10 (17.86%) DNS
5 8 (14.29%) DHCP
6 6 (10.71%) TCP/IP
7 5 (8.93%) VoIP
8 3 (5.36%) MPLS
8 3 (5.36%) Network Security
9 2 (3.57%) DSL
9 2 (3.57%) BIG-IP
9 2 (3.57%) VPN
10 1 (1.79%) LDAP
10 1 (1.79%) Cisco IOS
10 1 (1.79%) Wi-Fi
10 1 (1.79%) BOOTP
10 1 (1.79%) DMZ
10 1 (1.79%) Extranet
Database & Business Intelligence
1 8 (14.29%) SQL Server
2 2 (3.57%) Crystal Reports
2 2 (3.57%) Cognos Impromptu
2 2 (3.57%) SQL Server 2005
2 2 (3.57%) Oracle Database 11g
2 2 (3.57%) SQL Server 2008
2 2 (3.57%) Oracle Database
3 1 (1.79%) Oracle Database 10g
3 1 (1.79%) Oracle9i Database
Development Applications
1 1 (1.79%) Introscope
General
1 6 (10.71%) Finance
2 4 (7.14%) Banking
3 3 (5.36%) Telecoms
4 1 (1.79%) Law
4 1 (1.79%) Retail
4 1 (1.79%) Multimedia
4 1 (1.79%) Retail Banking
Libraries, Frameworks & Software Standards
1 1 (1.79%) Middleware
Miscellaneous
1 10 (17.86%) Blackberry
2 4 (7.14%) Replication
3 3 (5.36%) Computer Science
4 2 (3.57%) Fat Client
4 2 (3.57%) Management Information System
4 2 (3.57%) Thin Client
5 1 (1.79%) NHS
5 1 (1.79%) Firmware
5 1 (1.79%) Video Conferencing
5 1 (1.79%) Open Source
5 1 (1.79%) Analytical Skills
Operating Systems
1 46 (82.14%) Windows
2 26 (46.43%) Windows Server 2008
3 20 (35.71%) Windows 7
3 20 (35.71%) Windows Server 2003
4 12 (21.43%) Windows 8
5 11 (19.64%) Windows Server 2012
6 7 (12.50%) Windows XP
7 5 (8.93%) Mac OS
8 4 (7.14%) Apple iOS
9 3 (5.36%) Windows 2000 Server
10 2 (3.57%) UNIX
10 2 (3.57%) Android
10 2 (3.57%) Solaris
10 2 (3.57%) Linux
11 1 (1.79%) Windows 2000
11 1 (1.79%) Mac OS X
11 1 (1.79%) Windows Mobile
11 1 (1.79%) Windows Vista
Processes & Methodologies
1 12 (21.43%) ITIL
2 8 (14.29%) Capacity Planning
3 3 (5.36%) PRINCE2
3 3 (5.36%) Service Management
3 3 (5.36%) Disaster Recovery
3 3 (5.36%) ITSM
3 3 (5.36%) Business Continuity
3 3 (5.36%) Problem Management
4 2 (3.57%) Performance Management
4 2 (3.57%) Migration
4 2 (3.57%) BCP
4 2 (3.57%) Root Cause Analysis
4 2 (3.57%) Performance Monitoring
4 2 (3.57%) Business Continuity Planning
5 1 (1.79%) Performance Tuning
5 1 (1.79%) Server Monitoring
5 1 (1.79%) Line Management
5 1 (1.79%) Mentoring
5 1 (1.79%) Coaching
5 1 (1.79%) Software Deployment
Programming Languages
1 8 (14.29%) SQL
2 5 (8.93%) VBScript
3 4 (7.14%) VB
3 4 (7.14%) PowerShell
4 2 (3.57%) Perl
5 1 (1.79%) Java
5 1 (1.79%) Python
Qualifications
1 11 (19.64%) Microsoft Certification
2 10 (17.86%) MCITP
2 10 (17.86%) CCNA
2 10 (17.86%) MCSE
2 10 (17.86%) Cisco Certification
3 6 (10.71%) MCP
4 5 (8.93%) CCNP
4 5 (8.93%) CCA
4 5 (8.93%) Citrix Certification
4 5 (8.93%) VMware Certified Professional (VCP)
5 4 (7.14%) MCTS
5 4 (7.14%) Security Cleared
6 3 (5.36%) SC Cleared
6 3 (5.36%) A+ Certification
7 2 (3.57%) CCEA
8 1 (1.79%) CCSA
8 1 (1.79%) BC Cleared
Quality Assurance & Compliance
1 5 (8.93%) SLA
System Software
1 30 (53.57%) Active Directory
2 12 (21.43%) VMware Infrastructure
3 4 (7.14%) ISA Server
4 3 (5.36%) VMware ESXi
5 2 (3.57%) Terminal Services
5 2 (3.57%) VMware ESX
5 2 (3.57%) NLBS
5 2 (3.57%) Hyper-V
5 2 (3.57%) XenApp
6 1 (1.79%) Forefront TMG
6 1 (1.79%) UAG
6 1 (1.79%) Citrix Presentation Server
6 1 (1.79%) MetaFrame
6 1 (1.79%) Terminal Server
Systems Management
1 4 (7.14%) Backup Exec
1 4 (7.14%) WSUS
2 3 (5.36%) Norton AntiVirus
2 3 (5.36%) FortiGate
3 2 (3.57%) ARCserve
4 1 (1.79%) CA SiteMinder
4 1 (1.79%) MIMEsweeper
4 1 (1.79%) SCCM
4 1 (1.79%) SCOM
4 1 (1.79%) Tivoli Endpoint Manager
Vendors
1 27 (48.21%) VMware
2 26 (46.43%) Microsoft
3 16 (28.57%) Cisco
3 16 (28.57%) Citrix
4 5 (8.93%) HP
5 4 (7.14%) Lotus
5 4 (7.14%) Symantec
6 3 (5.36%) CheckPoint
6 3 (5.36%) SolarWinds
6 3 (5.36%) Juniper
7 2 (3.57%) Apple
7 2 (3.57%) Cognos
7 2 (3.57%) Intel
7 2 (3.57%) Oracle
8 1 (1.79%) Sybase
8 1 (1.79%) JBoss
8 1 (1.79%) IBM
8 1 (1.79%) Dell
8 1 (1.79%) EMC
8 1 (1.79%) Sun
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