The first table below looks at the demand for the 3rd Line Support Engineer role in IT jobs advertised for the London region. Included is a guide to the average salaries offered in IT jobs that have cited 3rd Line Support Engineer in their job title over the 3 months to 23 May 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the London region.

Location
3 months to
23 May 2013
Same period 2012 Same period 2011
Third Line Support Engineer
Rank 543 569 573
Rank change year-on-year
+26 +4
Permanent jobs requiring a 3rd Line Support Engineer 61 72 69
As % of all permanent IT jobs located in London 0.140% 0.134% 0.118%
As % of the Job Titles category 0.150% 0.143% 0.126%
Number of salaries quoted 51 71 67
Average salary £35,000 £37,500 £37,500
Average salary % change year-on-year
-6.66% -
90% offered a salary of more than £28,000 £31,000 £28,800
10% offered a salary of more than £52,500 £50,000 £45,000
UK excluding London average salary £32,500 £35,000 £32,500
% change year-on-year
-7.14% +7.69%
All Job Titles
London
Permanent IT job ads with a match in the
Job Titles category
40671 50354 54941
As % of all permanent IT jobs located in London 93.40% 93.93% 93.57%
Number of salaries quoted 34205 43701 46341
Average salary £50,000 £50,000 £52,500
Average salary % change year-on-year
- -4.76%
90% offered a salary of more than £32,500 £31,500 £31,500
10% offered a salary of more than £75,000 £80,000 £77,500
UK excluding London average salary £38,000 £38,000 £37,500
% change year-on-year
- +1.33%
3rd Line Support Engineer
England

3rd Line Support Engineer
Jobs Demand Trend

This chart provides a 3-month moving total of permanent IT jobs citing 3rd Line Support Engineer across the London region as a proportion of the total demand within the Job Titles category.

London 3rd Line Support Engineer Jobs Demand Trend

3rd Line Support Engineer
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 3rd Line Support Engineer across the London region.

London 3rd Line Support Engineer Salary Trend

3rd Line Support Engineer
Salary Histogram

This chart provides a salary histogram for IT jobs citing 3rd Line Support Engineer across the London region over the 3 months to 23 May 2013.

London 3rd Line Support Engineer Salary Histogram

3rd Line Support Engineer
Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 3rd Line Support Engineer within the London region over the 3 months to 23 May 2013. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
City of London -14 7 £37,500 -
Stanmore - 7 £28,000 -
Wembley - 2 £23,500 -
Barnet - 1 £35,000 -
Enfield - 1 £28,000 -
Harrow - 1 £28,500 -
3rd Line Support Engineer
England

3rd Line Support Engineer
Top 30 Related IT Skills

For the 6 months to 23 May 2013, IT jobs across the London region that cited 3rd Line Support Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Support Engineer in their job title.

1 85 (63.43%) Windows
2 69 (51.49%) Microsoft
3 57 (42.54%) Firewall
4 56 (41.79%) MS Exchange
5 53 (39.55%) Active Directory
6 50 (37.31%) VMware
7 45 (33.58%) Windows Server 2008
7 45 (33.58%) Cisco
8 44 (32.84%) Windows Server 2003
9 38 (28.36%) WAN
10 37 (27.61%) MS Excel
11 36 (26.87%) TCP/IP
12 35 (26.12%) LAN
12 35 (26.12%) VMware Infrastructure
13 28 (20.90%) Microsoft Certification
14 27 (20.15%) Cisco Certification
14 27 (20.15%) Exchange Server 2007
15 26 (19.40%) Citrix
15 26 (19.40%) CCNA
15 26 (19.40%) DNS
16 25 (18.66%) MCSE
17 24 (17.91%) SAN
17 24 (17.91%) Blackberry
17 24 (17.91%) Finance
17 24 (17.91%) Windows 7
17 24 (17.91%) Exchange Server 2010
18 23 (17.16%) SLA
19 21 (15.67%) Exchange Server 2003
20 20 (14.93%) VoIP
20 20 (14.93%) SQL

3rd Line Support Engineer
Top Related IT Skills by Category

For the 6 months to 23 May 2013, IT jobs across the London region that cited 3rd Line Support Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Support Engineer in their job title. Up to 20 skills are shown per category.

Application Development
1 3 (2.239%) .NET
1 3 (2.239%) ASP.NET
2 2 (1.493%) COM
3 1 (0.746%) LAMP
3 1 (0.746%) XML
3 1 (0.746%) HTML
Application Platforms
1 56 (41.79%) MS Exchange
2 27 (20.15%) Exchange Server 2007
3 24 (17.91%) Exchange Server 2010
4 21 (15.67%) Exchange Server 2003
5 15 (11.19%) Blackberry Enterprise Server
6 13 (9.701%) SharePoint
7 8 (5.970%) IIS
8 6 (4.478%) Lync
9 2 (1.493%) Windows Azure
10 1 (0.746%) Exchange Server 2000
10 1 (0.746%) ESB
10 1 (0.746%) Apache
Applications
1 37 (27.61%) MS Excel
2 13 (9.701%) MS Visio
3 9 (6.716%) MS Office
Communications & Networking
1 57 (42.54%) Firewall
2 38 (28.36%) WAN
3 36 (26.87%) TCP/IP
4 35 (26.12%) LAN
5 26 (19.40%) DNS
6 24 (17.91%) SAN
7 20 (14.93%) VoIP
8 18 (13.43%) DHCP
9 14 (10.45%) VPN
9 14 (10.45%) OSPF
10 9 (6.716%) MPLS
11 6 (4.478%) Wireless
12 5 (3.731%) SNMP
12 5 (3.731%) PBX
12 5 (3.731%) NetScaler
13 4 (2.985%) HTTP
13 4 (2.985%) Internet
14 3 (2.239%) VLAN
15 2 (1.493%) Ethernet
15 2 (1.493%) Fibre Channel
Database & Business Intelligence
1 18 (13.43%) SQL Server
2 6 (4.478%) SQL Server 2008
3 5 (3.731%) SQL Server 2005
3 5 (3.731%) MySQL
4 1 (0.746%) SQL Server 2000
Development Applications
1 1 (0.746%) Hudson
1 1 (0.746%) Jenkins
General
1 24 (17.91%) Finance
2 18 (13.43%) Telecoms
3 14 (10.45%) Retail
4 6 (4.478%) Banking
5 4 (2.985%) Financial Institution
5 4 (2.985%) International Banking
6 3 (2.239%) Law
7 2 (1.493%) Legal
7 2 (1.493%) Back Office
7 2 (1.493%) Billing
8 1 (0.746%) Front Office
Miscellaneous
1 24 (17.91%) Blackberry
2 14 (10.45%) Firmware
3 5 (3.731%) Clustering
3 5 (3.731%) Handset
4 4 (2.985%) Hedge funds
5 2 (1.493%) Client/Server
5 2 (1.493%) SaaS
5 2 (1.493%) Computer Science
6 1 (0.746%) Digital Media
6 1 (0.746%) EqualLogic
6 1 (0.746%) iPhone
6 1 (0.746%) Data Integration
6 1 (0.746%) Enterprise Software
Operating Systems
1 85 (63.43%) Windows
2 45 (33.58%) Windows Server 2008
3 44 (32.84%) Windows Server 2003
4 24 (17.91%) Windows 7
5 15 (11.19%) Windows XP
6 13 (9.701%) Solaris
7 10 (7.463%) Windows Server 2012
8 9 (6.716%) Linux
9 8 (5.970%) Mac OS
10 4 (2.985%) UNIX
10 4 (2.985%) Windows Vista
11 3 (2.239%) Debian
11 3 (2.239%) Red Hat Enterprise Linux
12 1 (0.746%) Ubuntu
12 1 (0.746%) CentOS
12 1 (0.746%) Android
12 1 (0.746%) Mac OS X
12 1 (0.746%) VMS
Processes & Methodologies
1 18 (13.43%) Service Management
2 15 (11.19%) Problem Management
3 14 (10.45%) Migration
3 14 (10.45%) Time Management
3 14 (10.45%) Load Balancing
4 11 (8.209%) ITIL
5 7 (5.224%) Disaster Recovery
6 4 (2.985%) Capacity Management
6 4 (2.985%) Capacity Planning
7 3 (2.239%) Service Delivery
7 3 (2.239%) Change Management
7 3 (2.239%) CRM
8 2 (1.493%) E-Commerce
8 2 (1.493%) Continuous Integration
8 2 (1.493%) OpenUP
8 2 (1.493%) Change Control
8 2 (1.493%) Business Continuity
9 1 (0.746%) Data Management
9 1 (0.746%) Incident Management
9 1 (0.746%) Network Architecture
Programming Languages
1 20 (14.93%) SQL
2 3 (2.239%) VBScript
3 2 (1.493%) VB
3 2 (1.493%) T-SQL
3 2 (1.493%) C
3 2 (1.493%) Java
3 2 (1.493%) PowerShell
3 2 (1.493%) Bash shell
4 1 (0.746%) Shell Script
4 1 (0.746%) Perl
4 1 (0.746%) C#
Qualifications
1 28 (20.90%) Microsoft Certification
2 27 (20.15%) Cisco Certification
3 26 (19.40%) CCNA
4 25 (18.66%) MCSE
5 19 (14.18%) MCITP
6 14 (10.45%) Security Cleared
7 13 (9.701%) DV Cleared
8 11 (8.209%) MCSA
9 10 (7.463%) Degree
10 5 (3.731%) VMware Certified Professional (VCP)
10 5 (3.731%) CCNP
11 3 (2.239%) CCENT
11 3 (2.239%) Citrix Certification
11 3 (2.239%) MCP
12 2 (1.493%) A+ Certification
12 2 (1.493%) CCA
12 2 (1.493%) Network+ Certification
12 2 (1.493%) MCTS
13 1 (0.746%) JNCIA
13 1 (0.746%) CCVP
Quality Assurance & Compliance
1 23 (17.16%) SLA
System Software
1 53 (39.55%) Active Directory
2 35 (26.12%) VMware Infrastructure
3 17 (12.69%) Hyper-V
4 16 (11.94%) XenApp
5 9 (6.716%) vSphere
6 8 (5.970%) XenDesktop
6 8 (5.970%) Microsoft App-V
7 7 (5.224%) XenServer
8 5 (3.731%) VMware ESX
9 4 (2.985%) VMware ESXi
10 2 (1.493%) ISA Server
10 2 (1.493%) Terminal Server
10 2 (1.493%) Xen
11 1 (0.746%) ProxySG
11 1 (0.746%) Citrix Presentation Server
11 1 (0.746%) Microsoft Virtual Server
11 1 (0.746%) Terminal Services
11 1 (0.746%) Samba
11 1 (0.746%) NFS
Systems Management
1 14 (10.45%) CiscoWorks
2 11 (8.209%) Backup Exec
3 6 (4.478%) SCCM
4 5 (3.731%) WSUS
4 5 (3.731%) Norton AntiVirus
5 4 (2.985%) Tivoli
5 4 (2.985%) Tivoli Monitoring
5 4 (2.985%) Tivoli Storage Manager
6 1 (0.746%) WMI
6 1 (0.746%) NetBackup
6 1 (0.746%) Cisco UCCX
6 1 (0.746%) Cisco CUCM
6 1 (0.746%) SCOM
6 1 (0.746%) Nagios
6 1 (0.746%) Symantec Enterprise Vault
Vendors
1 69 (51.49%) Microsoft
2 50 (37.31%) VMware
3 45 (33.58%) Cisco
4 26 (19.40%) Citrix
5 13 (9.701%) Fujitsu
6 8 (5.970%) Juniper
6 8 (5.970%) Symantec
6 8 (5.970%) HP
7 7 (5.224%) AppSense
8 5 (3.731%) SolarWinds
8 5 (3.731%) Sophos
8 5 (3.731%) IBM
9 3 (2.239%) Red Hat
9 3 (2.239%) Bloomberg
9 3 (2.239%) Avaya
9 3 (2.239%) Oracle
10 2 (1.493%) Apple
10 2 (1.493%) ProCurve
11 1 (0.746%) Blue Coat
11 1 (0.746%) Brocade
London
line technical support for all our systems - acting as the last point of contact for escalation.In addition to implementing and documenting technical solutions, you will monitor and...
Turning Point
Salary: up to £33K including London Weighting
Posted: 8 May 2013
City, London
You will be an over-achieving methodical problem solver with an immense passion for IT, who is experienced in administering and troubleshooting Microsoft Lync with Enterprise Voice and...
Stott & May
Salary: £30000 - £45000 per annum
Posted: 21 May 2013
City of London
Microsoft 3rd Line Support Engineer LondonPermanent Up to £36,000 My client is a growing managed service provider, who is looking for a 3rd line support engineer. The...
Satigo
Salary: £30000 - £36000 per annum
Posted: 15 May 2013
City, London
If you also have experience in solving nasty problems with Microsoft Exchange 2007 & 2010, SQL 2005+, Hyper-V, App-V, AppSense, VMware, Firewalls, and Cisco networking, we will...
Stott & May
Salary: £30000 - £45000 per annum
Posted: 21 May 2013
City of London
3rd Line Infrastructure Support Engineer - Microsoft, AD, Exchange, windows, wintelLondonPermanent Up to £36,000 Key skills required: Good experience in Microsoft Windows 2003 and 2008 Server Excellent experience...
Satigo
Salary: £30000 - £36000 per annum
Posted: 23 May 2013
South East London
Microsoft Windows 2003 / 2008 Server - Comprehensive Active Directory and Group policy experience - MS-Exchange 2003 / 2007 / 2010 - Microsoft 2000 / XP / Vista / 7 Operating Systems - Symantec Backupexec Advantageous: - VMware...
TechnoRecruit
Salary: From £32,000 to £36,000 per annum
Posted: 21 May 2013