The table below looks at the statistics for the 3rd Line Support Engineer role in IT contracts advertised for the England region. Included is a guide to the average contractor rates offered in IT contracts that have cited 3rd Line Support Engineer in their job title over the 3 months to 2 September 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
2 Sep 2014
Same period 2013 Same period 2012
Third Line Support Engineer
Rank 484 485 486
Rank change year-on-year
+1 +1
Contract jobs requiring a 3rd Line Support Engineer 94 78 90
As % of all contract IT jobs located in England 0.18% 0.16% 0.17%
As % of the Job Titles category 0.20% 0.17% 0.18%
Number of daily rates quoted 58 37 36
Average daily rate
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of your Daily Rate
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£239 £255 £284
Average daily rate % change year-on-year
-6.37% -10.13%
90% offered a daily rate of more than £190 £165 £205
10% offered a daily rate of more than £401 £310 £366
UK excluding London average daily rate £225 £265 £275
% change year-on-year
-15.09% -3.63%
Number of hourly rates quoted 5 9 10
Average hourly rate £18.00 £23.50 £22.00
Average hourly rate % change year-on-year
-23.40% +6.81%
90% offered a hourly rate of more than £15.61 £19.60 £18.90
10% offered a hourly rate of more than £23.00 £27.75 £25.75
UK excluding London average hourly rate £18.00 £24.50 £25.50
% change year-on-year
-26.53% -3.92%
3rd Line Support Engineer
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
England
Contract IT job ads with a match in the
Job Titles category
47067 45362 49291
As % of all contract IT jobs located in England 92.11% 92.86% 92.95%
Number of daily rates quoted 29105 27599 28304
Average daily rate £400 £400 £390
Average daily rate % change year-on-year
- +2.56%
90% offered a daily rate of more than £225 £238 £235
10% offered a daily rate of more than £550 £575 £575
UK excluding London average daily rate £350 £350 £340
% change year-on-year
- +2.94%
Number of hourly rates quoted 1867 1980 2447
Average hourly rate £17.00 £17.50 £19.50
Average hourly rate % change year-on-year
-2.85% -10.25%
90% offered a hourly rate of more than £10.50 £11.00 £11.50
10% offered a hourly rate of more than £40.00 £40.00 £41.00
UK excluding London average hourly rate £17.00 £17.00 £18.00
% change year-on-year
- -5.55%

3rd Line Support Engineer
Jobs Demand Trend in England

This chart provides a 3-month moving total of IT contractor jobs citing 3rd Line Support Engineer in the job title across the England region as a proportion of the total demand within the Job Titles category.

3rd Line Support Engineer Jobs Demand Trend in England

3rd Line Support Engineer
Daily Rate Trend in England

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing 3rd Line Support Engineer across the England region.

3rd Line Support Engineer Daily Rate Trend in England

3rd Line Support Engineer
Daily Rate Histogram in England

This chart provides a histogram of daily rates quoted in contract IT jobs citing 3rd Line Support Engineer across the England region over the 3 months to 2 September 2014.

3rd Line Support Engineer Daily Rate Histogram in England

3rd Line Support Engineer
Hourly Rate Trend in England

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing 3rd Line Support Engineer across the England region.

3rd Line Support Engineer Hourly Rate Trend in England

3rd Line Support Engineer
Contract Job Locations in England

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing 3rd Line Support Engineer within the England region over the 3 months to 2 September 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
London +25 29 £300 +27.65% 5
South East -10 25 £238 -13.63% 11
West Midlands -14 10 £240 -4.95%
North West -3 9 £240 -4.19% 7
East of England -22 9 £208 -12.63% 3
East Midlands +7 5 £235 +8.04%
North East -17 3 £225 -
South West - 3 £250 - 7
Yorkshire +2 2 £120 - 2
3rd Line Support Engineer
UK

3rd Line Support Engineer
Top 30 Related IT Skills in England

For the 6 months to 2 September 2014, IT contractor jobs across the England region that cited 3rd Line Support Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 3rd Line Support Engineer in their job title.

1 172 (84.73%) Windows
2 127 (62.56%) Active Directory
3 103 (50.74%) Windows Server 2008
4 102 (50.25%) VMware
5 95 (46.80%) MS Exchange
6 85 (41.87%) Microsoft
7 72 (35.47%) Windows Server 2003
8 57 (28.08%) Windows 7
9 54 (26.60%) Citrix
10 52 (25.62%) Exchange Server 2010
11 45 (22.17%) Cisco
12 44 (21.67%) VMware Infrastructure
13 42 (20.69%) DNS
14 41 (20.20%) SAN
15 36 (17.73%) DHCP
16 35 (17.24%) MS Office
17 34 (16.75%) Firewall
18 33 (16.26%) SCCM
19 31 (15.27%) Exchange Server 2003
19 31 (15.27%) Windows Server 2012
20 30 (14.78%) ITIL
20 30 (14.78%) Microsoft Certification
21 29 (14.29%) Windows 8
22 25 (12.32%) MCSE
22 25 (12.32%) Windows XP
23 24 (11.82%) Exchange Server 2007
24 23 (11.33%) WAN
25 22 (10.84%) TCP/IP
26 21 (10.34%) LAN
27 20 (9.85%) SQL Server

3rd Line Support Engineer
Top Related IT Skills in England by Category

For the 6 months to 2 September 2014, IT contractor jobs across the England region that cited 3rd Line Support Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 3rd Line Support Engineer in their job title. Up to 20 skills are shown per category.

Application Platforms
1 95 (46.80%) MS Exchange
2 52 (25.62%) Exchange Server 2010
3 31 (15.27%) Exchange Server 2003
4 24 (11.82%) Exchange Server 2007
5 15 (7.39%) SharePoint
6 10 (4.93%) Lync
7 8 (3.94%) Blackberry Enterprise Server
8 7 (3.45%) Exchange Server 2013
9 6 (2.96%) IIS
10 5 (2.46%) IBM Notes
11 2 (0.99%) Exchange Server 2000
12 1 (0.49%) SharePoint 2010
12 1 (0.49%) IBM HTTP Server
12 1 (0.49%) WebSphere
12 1 (0.49%) Apache
12 1 (0.49%) Tomcat
12 1 (0.49%) WebSphere Application Server
12 1 (0.49%) SAS
Applications
1 35 (17.24%) MS Office
2 18 (8.87%) MS Excel
3 2 (0.99%) MS PowerPoint
Business Applications
1 1 (0.49%) SAP ERP
Cloud Services
1 18 (8.87%) Office 365
Communications & Networking
1 42 (20.69%) DNS
2 41 (20.20%) SAN
3 36 (17.73%) DHCP
4 34 (16.75%) Firewall
5 23 (11.33%) WAN
6 22 (10.84%) TCP/IP
7 21 (10.34%) LAN
8 15 (7.39%) NAS
9 13 (6.40%) VLAN
10 8 (3.94%) VoIP
11 5 (2.46%) VPN
12 4 (1.97%) Wi-Fi
12 4 (1.97%) 3G
12 4 (1.97%) Network Security
13 3 (1.48%) Cisco ASA
13 3 (1.48%) MPLS
13 3 (1.48%) LDAP
14 2 (0.99%) SMS
14 2 (0.99%) SSL
14 2 (0.99%) Ethernet
Database & Business Intelligence
1 20 (9.85%) SQL Server
2 5 (2.46%) SQL Server 2008
3 4 (1.97%) Crystal Reports
3 4 (1.97%) Cognos Impromptu
4 3 (1.48%) SQL Server 2005
5 2 (0.99%) Oracle Database
5 2 (0.99%) Oracle Database 11g
6 1 (0.49%) QlikView
6 1 (0.49%) Oracle Database 10g
6 1 (0.49%) Oracle9i Database
Development Applications
1 1 (0.49%) Visual Studio
1 1 (0.49%) MSI
1 1 (0.49%) Introscope
General
1 10 (4.93%) Finance
2 5 (2.46%) Banking
3 4 (1.97%) Telecoms
4 2 (0.99%) Advertising
5 1 (0.49%) Law
5 1 (0.49%) Legal
5 1 (0.49%) Retail
5 1 (0.49%) Multimedia
5 1 (0.49%) Investment Banking
5 1 (0.49%) Retail Banking
Libraries, Frameworks & Software Standards
1 2 (0.99%) XML
2 1 (0.49%) EDI
2 1 (0.49%) Middleware
2 1 (0.49%) EDIFACT
2 1 (0.49%) SAP PI
2 1 (0.49%) .NET
2 1 (0.49%) Web Services
Miscellaneous
1 20 (9.85%) Blackberry
2 9 (4.43%) PDA
3 8 (3.94%) Fat Client
3 8 (3.94%) Thin Client
4 5 (2.46%) Replication
5 3 (1.48%) Clustering
5 3 (1.48%) iPhone
6 2 (0.99%) Video Conferencing
6 2 (0.99%) Computer Science
7 1 (0.49%) TRADACOMS
7 1 (0.49%) Open Source
7 1 (0.49%) EqualLogic
7 1 (0.49%) iPad
7 1 (0.49%) Enterprise Software
7 1 (0.49%) Management Information System
7 1 (0.49%) Handset
7 1 (0.49%) Smartcard
7 1 (0.49%) NHS
7 1 (0.49%) Firmware
Operating Systems
1 172 (84.73%) Windows
2 103 (50.74%) Windows Server 2008
3 72 (35.47%) Windows Server 2003
4 57 (28.08%) Windows 7
5 31 (15.27%) Windows Server 2012
6 29 (14.29%) Windows 8
7 25 (12.32%) Windows XP
8 13 (6.40%) Linux
9 10 (4.93%) UNIX
10 7 (3.45%) Windows 2000 Server
11 4 (1.97%) Mac OS
12 3 (1.48%) Android
12 3 (1.48%) Apple iOS
12 3 (1.48%) Solaris
13 2 (0.99%) Windows Vista
14 1 (0.49%) Red Hat Enterprise Linux
14 1 (0.49%) Windows 2000
14 1 (0.49%) Mac OS X
14 1 (0.49%) Windows Mobile
Processes & Methodologies
1 30 (14.78%) ITIL
2 14 (6.90%) Capacity Planning
3 6 (2.96%) Migration
4 5 (2.46%) Disaster Recovery
5 4 (1.97%) PRINCE2
5 4 (1.97%) Incident Management
5 4 (1.97%) Problem Management
6 3 (1.48%) ITSM
6 3 (1.48%) Root Cause Analysis
6 3 (1.48%) Performance Monitoring
7 2 (0.99%) Network Monitoring
7 2 (0.99%) Change Management
7 2 (0.99%) Change Control
7 2 (0.99%) Network Management
7 2 (0.99%) Data Security
7 2 (0.99%) Service Management
7 2 (0.99%) Load Balancing
7 2 (0.99%) Business Continuity
8 1 (0.49%) Network Design
8 1 (0.49%) Wealth Management
Programming Languages
1 18 (8.87%) SQL
2 9 (4.43%) PowerShell
3 8 (3.94%) VBScript
4 5 (2.46%) VB
5 2 (0.99%) Perl
6 1 (0.49%) Java
6 1 (0.49%) Python
Qualifications
1 30 (14.78%) Microsoft Certification
2 25 (12.32%) MCSE
3 20 (9.85%) Security Cleared
4 19 (9.36%) SC Cleared
4 19 (9.36%) Cisco Certification
5 18 (8.87%) MCITP
6 17 (8.37%) CCNA
7 14 (6.90%) VMware Certified Professional (VCP)
8 11 (5.42%) MCTS
8 11 (5.42%) MCP
8 11 (5.42%) CCNP
9 8 (3.94%) CCA
9 8 (3.94%) Citrix Certification
10 7 (3.45%) MCSA
11 3 (1.48%) CCSA
12 2 (0.99%) A+ Certification
12 2 (0.99%) CCEA
12 2 (0.99%) DV Cleared
12 2 (0.99%) VCP5
13 1 (0.49%) CCDA
Quality Assurance & Compliance
1 8 (3.94%) SLA
System Software
1 127 (62.56%) Active Directory
2 44 (21.67%) VMware Infrastructure
3 19 (9.36%) XenApp
4 18 (8.87%) Hyper-V
5 13 (6.40%) XenDesktop
6 12 (5.91%) XenServer
7 10 (4.93%) vSphere
8 9 (4.43%) VMware Server
9 7 (3.45%) Terminal Services
9 7 (3.45%) VMware ESX
10 5 (2.46%) VMware ESXi
11 4 (1.97%) ISA Server
12 3 (1.48%) Microsoft App-V
13 2 (0.99%) NLBS
13 2 (0.99%) MetaFrame
13 2 (0.99%) UAG
14 1 (0.49%) Terminal Server
14 1 (0.49%) Novell eDirectory
14 1 (0.49%) VMware Workstation
Systems Management
1 33 (16.26%) SCCM
2 14 (6.90%) Backup Exec
3 6 (2.96%) ARCserve
4 5 (2.46%) WSUS
5 4 (1.97%) Norton AntiVirus
5 4 (1.97%) HP SIM
5 4 (1.97%) NetBackup
6 3 (1.48%) FortiGate
7 2 (0.99%) SCOM
8 1 (0.49%) MIMEsweeper
8 1 (0.49%) Systems Management Server (SMS)
8 1 (0.49%) OpenView Configuration Management
8 1 (0.49%) CA SiteMinder
8 1 (0.49%) EMC NetWorker
8 1 (0.49%) HP NNM
Vendors
1 102 (50.25%) VMware
2 85 (41.87%) Microsoft
3 54 (26.60%) Citrix
4 45 (22.17%) Cisco
5 18 (8.87%) Dell
6 17 (8.37%) HP
7 9 (4.43%) Symantec
8 8 (3.94%) SolarWinds
9 6 (2.96%) NetApp
9 6 (2.96%) EMC
9 6 (2.96%) Intel
9 6 (2.96%) Juniper
10 5 (2.46%) Lotus
11 4 (1.97%) Apple
11 4 (1.97%) CheckPoint
11 4 (1.97%) Avaya
11 4 (1.97%) Cognos
12 3 (1.48%) Infor
13 2 (0.99%) Veeam
13 2 (0.99%) ProCurve
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