The table below looks at the statistics for the 3rd Line Support Engineer role in IT contracts advertised for the England region. Included is a guide to the average contractor rates offered in IT contracts that have cited 3rd Line Support Engineer in their job title over the 3 months to 30 April 2016 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
30 Apr 2016
Same period 2015 Same period 2014
Third Line Support Engineer
Rank 474 434 476
Rank change year-on-year
-40 +42
Contract jobs requiring a 3rd Line Support Engineer 154 166 118
As % of all contract IT jobs located in England 0.30% 0.33% 0.24%
As % of the Job Titles category 0.32% 0.35% 0.25%
Number of daily rates quoted 95 96 64
Average daily rate £275 £250 £248
Average daily rate % change year-on-year
+10.00% +1.01%
90% offered a daily rate of more than £180 £190 £160
10% offered a daily rate of more than £368 £363 £350
UK excluding London average daily rate £263 £250 £245
% change year-on-year
+5.00% +2.04%
Number of hourly rates quoted 5 31 17
Average hourly rate £21.33 £23.63 £21.00
Average hourly rate % change year-on-year
-9.71% +12.50%
UK excluding London average hourly rate £21.33 £23.63 £21.00
% change year-on-year
-9.71% +12.50%
3rd Line Support Engineer
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
England
Contract IT job ads with a match in the
Job Titles category
48697 48044 46983
As % of all contract IT jobs located in England 95.04% 94.77% 94.43%
Number of daily rates quoted 32114 29627 29164
Average daily rate £425 £400 £400
Average daily rate % change year-on-year
+6.25% -
90% offered a daily rate of more than £263 £250 £225
10% offered a daily rate of more than £600 £575 £555
UK excluding London average daily rate £390 £375 £350
% change year-on-year
+4.00% +7.14%
Number of hourly rates quoted 1383 1932 1948
Average hourly rate £17.50 £17.50 £17.50
90% offered a hourly rate of more than £11.00 £11.00 £11.00
10% offered a hourly rate of more than £44.10 £42.50 £42.50
UK excluding London average hourly rate £17.50 £16.83 £17.00
% change year-on-year
+4.01% -1.02%

3rd Line Support Engineer
Jobs Demand Trend in England

This chart provides a 3-month moving total of IT contractor jobs citing 3rd Line Support Engineer in the job title across the England region as a proportion of the total demand within the Job Titles category.

3rd Line Support Engineer Jobs Demand Trend in England

3rd Line Support Engineer
Daily Rate Trend in England

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing 3rd Line Support Engineer across the England region.

3rd Line Support Engineer Daily Rate Trend in England

3rd Line Support Engineer
Daily Rate Histogram in England

This chart provides a histogram of daily rates quoted in contract IT jobs citing 3rd Line Support Engineer across the England region over the 3 months to 30 April 2016.

3rd Line Support Engineer Daily Rate Histogram in England

3rd Line Support Engineer
Hourly Rate Trend in England

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing 3rd Line Support Engineer across the England region.

3rd Line Support Engineer Hourly Rate Trend in England

3rd Line Support Engineer
Contract Job Locations in England

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing 3rd Line Support Engineer within the England region over the 3 months to 30 April 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
South East -37 48 £263 -4.54% 5
London -3 45 £293 +17.00% 9
South West +21 23 £251 +11.66% 3
East of England -1 10 £220 +10.00%
Yorkshire +2 6 £275 +13.98% 3
North West -9 6 £313 +26.90% 4
West Midlands -9 6 £325 +13.04% 1
East Midlands 0 5 £180 -38.46% 2
North East - 4 £280 - 1
3rd Line Support Engineer
UK

3rd Line Support Engineer
Top 30 Related IT Skills in England

For the 6 months to 30 April 2016, IT contractor jobs across the England region that cited 3rd Line Support Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 3rd Line Support Engineer in their job title.

1 221 (72.94%) Windows
2 169 (55.78%) Active Directory
3 168 (55.45%) Windows Server
4 156 (51.49%) VMware
5 105 (34.65%) Microsoft
6 89 (29.37%) Windows Server 2008
7 77 (25.41%) VMware Infrastructure
8 74 (24.42%) Citrix
9 72 (23.76%) MS Exchange
9 72 (23.76%) Windows Server 2012
10 60 (19.80%) Windows Server 2003
11 52 (17.16%) Cisco
12 49 (16.17%) Office 365
12 49 (16.17%) Windows 7
13 46 (15.18%) SQL
14 44 (14.52%) SAN
15 40 (13.20%) SharePoint
16 38 (12.54%) Security Cleared
17 37 (12.21%) DNS
17 37 (12.21%) ITIL
18 36 (11.88%) Hyper-V
19 33 (10.89%) SCCM
19 33 (10.89%) LAN
20 31 (10.23%) vSphere
20 31 (10.23%) Exchange Server 2010
21 29 (9.57%) WAN
21 29 (9.57%) MS Excel
21 29 (9.57%) MS Office
21 29 (9.57%) Microsoft Certification
21 29 (9.57%) HP

3rd Line Support Engineer
Top Related IT Skills in England by Category

For the 6 months to 30 April 2016, IT contractor jobs across the England region that cited 3rd Line Support Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 3rd Line Support Engineer in their job title. Up to 20 skills are shown per category.

Application Platforms
1 72 (23.76%) MS Exchange
2 40 (13.20%) SharePoint
3 31 (10.23%) Exchange Server 2010
4 23 (7.59%) Exchange Server 2013
5 22 (7.26%) Skype for Business
6 14 (4.62%) IIS
7 10 (3.30%) Blackberry Enterprise Server
7 10 (3.30%) Exchange Server 2003
8 9 (2.97%) Exchange Server 2007
9 6 (1.98%) SharePoint 2010
10 5 (1.65%) IBM Notes
10 5 (1.65%) WordPress
11 3 (0.99%) Apache
11 3 (0.99%) Tomcat
12 2 (0.66%) BizTalk Server
12 2 (0.66%) Oracle SOA Suite
13 1 (0.33%) JBoss
13 1 (0.33%) Live Communications Server
13 1 (0.33%) SharePoint Server
13 1 (0.33%) WebLogic
Applications
1 29 (9.57%) MS Excel
1 29 (9.57%) MS Office
2 8 (2.64%) MS Visio
3 1 (0.33%) MS PowerPoint
Business Applications
1 3 (0.99%) SAP Oil and Gas
2 2 (0.66%) Eikon
3 1 (0.33%) Dynamics CRM
3 1 (0.33%) Maximo
3 1 (0.33%) Sage 200
Cloud Services
1 49 (16.17%) Office 365
2 10 (3.30%) Microsoft Azure
3 6 (1.98%) OneDrive
4 5 (1.65%) Yammer
5 2 (0.66%) Amazon AWS
6 1 (0.33%) Amazon EC2
6 1 (0.33%) Azure Active Directory
6 1 (0.33%) Google Apps
6 1 (0.33%) IBM PureFlex
6 1 (0.33%) Mimecast
6 1 (0.33%) SoftLayer
Communications & Networking
1 44 (14.52%) SAN
2 37 (12.21%) DNS
3 33 (10.89%) LAN
4 29 (9.57%) Firewall
4 29 (9.57%) WAN
5 26 (8.58%) DHCP
6 16 (5.28%) TCP/IP
6 16 (5.28%) VoIP
7 13 (4.29%) VPN
8 10 (3.30%) Internet
8 10 (3.30%) NAS
9 9 (2.97%) Intranet
9 9 (2.97%) Wi-Fi
10 8 (2.64%) Skype
11 6 (1.98%) Network Security
11 6 (1.98%) Unified Communications
11 6 (1.98%) VLAN
11 6 (1.98%) Wireless
12 5 (1.65%) Cisco ASA
12 5 (1.65%) Remote Desktop
Database & Business Intelligence
1 26 (8.58%) SQL Server
2 10 (3.30%) SQL Server 2012
3 7 (2.31%) SQL Server 2005
4 4 (1.32%) BusinessObjects
5 3 (0.99%) SQL Server 2000
5 3 (0.99%) SQL Server 2008
6 2 (0.66%) Oracle Database
7 1 (0.33%) DB2
7 1 (0.33%) EDRMS
7 1 (0.33%) MS Access
7 1 (0.33%) MySQL
7 1 (0.33%) Oracle Database 10g
7 1 (0.33%) Oracle Database 11g
Development Applications
1 3 (0.99%) Git (software)
1 3 (0.99%) JIRA
2 2 (0.66%) Eclipse
2 2 (0.66%) Maven
2 2 (0.66%) Subversion
2 2 (0.66%) Team Foundation Server
2 2 (0.66%) Visual Studio
General
1 24 (7.92%) Finance
2 14 (4.62%) Banking
3 10 (3.30%) Telecoms
4 8 (2.64%) Investment Banking
5 7 (2.31%) Retail
6 6 (1.98%) Manufacturing
7 4 (1.32%) Advertising
7 4 (1.32%) Billing
8 3 (0.99%) Electronics
8 3 (0.99%) Local Government
8 3 (0.99%) Marketing
9 2 (0.66%) Pharmaceutical
10 1 (0.33%) Back Office
10 1 (0.33%) Law
10 1 (0.33%) Legal
Libraries, Frameworks & Software Standards
1 8 (2.64%) .NET
2 3 (0.99%) Hibernate
2 3 (0.99%) Middleware
2 3 (0.99%) Oracle Fusion
2 3 (0.99%) RESTful
2 3 (0.99%) SOAP
2 3 (0.99%) Web Services
3 2 (0.66%) Java SE
3 2 (0.66%) Lucene
3 2 (0.66%) NHibernate
4 1 (0.33%) CSS
4 1 (0.33%) Java EE
4 1 (0.33%) JAX-RS
4 1 (0.33%) JSF
4 1 (0.33%) WAP
4 1 (0.33%) XML
4 1 (0.33%) XSLT
Miscellaneous
1 15 (4.95%) Data Centre
2 10 (3.30%) Driving Licence
2 10 (3.30%) Replication
3 9 (2.97%) Analytical Skills
4 7 (2.31%) Blackberry
5 5 (1.65%) EMC VNX
5 5 (1.65%) HP Storage
5 5 (1.65%) NHS
6 4 (1.32%) EMC VMAX
6 4 (1.32%) Enterprise Software
6 4 (1.32%) Enterprise Storage
6 4 (1.32%) Management Information System
6 4 (1.32%) VCE vBlock
7 3 (0.99%) New Media
7 3 (0.99%) Wiki
8 2 (0.66%) Computer Science
8 2 (0.66%) EqualLogic
8 2 (0.66%) Fat Client
8 2 (0.66%) Hedge funds
8 2 (0.66%) PKI
Operating Systems
1 221 (72.94%) Windows
2 168 (55.45%) Windows Server
3 89 (29.37%) Windows Server 2008
4 72 (23.76%) Windows Server 2012
5 60 (19.80%) Windows Server 2003
6 49 (16.17%) Windows 7
7 28 (9.24%) Linux
8 22 (7.26%) Windows XP
9 15 (4.95%) Windows 8
10 12 (3.96%) Windows 10
11 8 (2.64%) Unix
12 6 (1.98%) Android
13 3 (0.99%) AIX
13 3 (0.99%) Windows 2000 Server
14 2 (0.66%) Red Hat Enterprise Linux
14 2 (0.66%) Solaris
14 2 (0.66%) Windows Phone
15 1 (0.33%) CentOS
15 1 (0.33%) Ubuntu
15 1 (0.33%) Windows Vista
Processes & Methodologies
1 37 (12.21%) ITIL
2 24 (7.92%) Migration
3 18 (5.94%) Disaster Recovery
4 14 (4.62%) Change Management
5 11 (3.63%) Problem Management
5 11 (3.63%) Service Delivery
6 9 (2.97%) Incident Management
6 9 (2.97%) Infrastructure Management
7 8 (2.64%) Server Building
8 6 (1.98%) Data Protection
8 6 (1.98%) Performance Management
8 6 (1.98%) Project Management
9 5 (1.65%) Business Intelligence
9 5 (1.65%) ITIL V3
9 5 (1.65%) Performance Monitoring
9 5 (1.65%) Time Management
10 4 (1.32%) B2B
10 4 (1.32%) Capacity Management
10 4 (1.32%) Change Control
10 4 (1.32%) Converged Infrastructure
Programming Languages
1 46 (15.18%) SQL
2 27 (8.91%) PowerShell
3 11 (3.63%) Java
4 7 (2.31%) C#
5 4 (1.32%) C
6 2 (0.66%) C++
6 2 (0.66%) PL/SQL
7 1 (0.33%) Shell Script
7 1 (0.33%) VBA
Qualifications
1 38 (12.54%) Security Cleared
2 29 (9.57%) Microsoft Certification
3 26 (8.58%) Cisco Certification
4 22 (7.26%) MCSE
5 19 (6.27%) CCNA
6 18 (5.94%) SC Cleared
7 13 (4.29%) CCNP
7 13 (4.29%) DV Cleared
8 9 (2.97%) MCITP
9 8 (2.64%) MCP
10 7 (2.31%) DBS Check
11 6 (1.98%) MCTS
12 5 (1.65%) BPSS Clearance
13 4 (1.32%) MCSA
14 3 (0.99%) CCIE
14 3 (0.99%) Degree
14 3 (0.99%) VMware Certified Professional (VCP)
15 2 (0.66%) CCA
15 2 (0.66%) Citrix Certification
16 1 (0.33%) CCDA
Quality Assurance & Compliance
1 25 (8.25%) SLA
2 4 (1.32%) ISO/IEC 27001
3 3 (0.99%) QA
4 2 (0.66%) Disclosure Scotland
4 2 (0.66%) PCI DSS
System Software
1 169 (55.78%) Active Directory
2 77 (25.41%) VMware Infrastructure
3 36 (11.88%) Hyper-V
4 31 (10.23%) vSphere
5 27 (8.91%) XenApp
6 16 (5.28%) VMware ESXi
7 14 (4.62%) XenDesktop
8 11 (3.63%) VMware ESX
8 11 (3.63%) XenServer
9 4 (1.32%) Microsoft App-V
10 3 (0.99%) Citrix Presentation Server
10 3 (0.99%) MetaFrame
10 3 (0.99%) vCloud
10 3 (0.99%) VMware Server
11 2 (0.66%) Shibboleth
12 1 (0.33%) NFS
12 1 (0.33%) Squid
12 1 (0.33%) Xen
Systems Management
1 33 (10.89%) SCCM
2 13 (4.29%) WSUS
3 9 (2.97%) SCOM
4 6 (1.98%) NetBackup
5 4 (1.32%) Backup Exec
5 4 (1.32%) EMC NetWorker
5 4 (1.32%) SCOrch
5 4 (1.32%) Tivoli Storage Manager
6 3 (0.99%) Microsoft Data Protection Manager
6 3 (0.99%) SCVMM
7 2 (0.66%) Nagios
7 2 (0.66%) SCDPM
7 2 (0.66%) SmoothWall
7 2 (0.66%) Windows Intune
8 1 (0.33%) Netcool
8 1 (0.33%) OpenView Configuration Management
8 1 (0.33%) Symantec Endpoint Protection
8 1 (0.33%) Tivoli
8 1 (0.33%) Unicenter
8 1 (0.33%) XenMobile
Vendors
1 156 (51.49%) VMware
2 105 (34.65%) Microsoft
3 74 (24.42%) Citrix
4 52 (17.16%) Cisco
5 29 (9.57%) HP
6 15 (4.95%) Oracle
7 14 (4.62%) EMC
8 12 (3.96%) IBM
8 12 (3.96%) NetApp
9 6 (1.98%) Avaya
10 5 (1.65%) AppSense
10 5 (1.65%) Dell
10 5 (1.65%) Symantec
11 4 (1.32%) CommVault
11 4 (1.32%) Infoblox
11 4 (1.32%) Lotus
11 4 (1.32%) Remedy
11 4 (1.32%) RightFax
11 4 (1.32%) SAP
11 4 (1.32%) SolarWinds
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