The first table below looks at the demand for the 3rd Line Support Engineer role in IT contracts advertised for the England region. Included is a guide to the average contractor rates offered in IT contracts that have cited 3rd Line Support Engineer in their job title over the 3 months to 31 July 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the England region.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
31 Jul 2014
Same period 2013 Same period 2012
Third Line Support Engineer
Rank 448 445 482
Rank change year-on-year
-3 +37
Contract jobs requiring a 3rd Line Support Engineer 118 94 83
As % of all contract IT jobs located in England 0.24% 0.20% 0.16%
As % of the Job Titles category 0.26% 0.22% 0.17%
Number of daily rates quoted 77 43 30
Average daily rate
Keep up to 90%
of your Daily Rate
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£225 £290 £289
Average daily rate % change year-on-year
-22.41% +0.43%
90% offered a daily rate of more than £135 £200 £180
10% offered a daily rate of more than £340 £337 £361
UK excluding London average daily rate £220 £300 £264
% change year-on-year
-26.66% +13.74%
Number of hourly rates quoted 5 12 13
Average hourly rate £19.50 £25.25 £22.00
Average hourly rate % change year-on-year
-22.77% +14.77%
90% offered a hourly rate of more than £15.61 £20.05 £18.20
10% offered a hourly rate of more than £23.40 £27.50 £27.50
UK excluding London average hourly rate £19.50 £24.50 £22.00
% change year-on-year
-20.40% +11.36%
Job Titles Category
England
Contract IT job ads with a match in the
Job Titles category
45701 43157 49006
As % of all contract IT jobs located in England 92.46% 92.65% 92.62%
Number of daily rates quoted 28204 25919 28009
Average daily rate £400 £400 £400
90% offered a daily rate of more than £225 £238 £238
10% offered a daily rate of more than £550 £575 £575
UK excluding London average daily rate £350 £350 £350
Number of hourly rates quoted 1841 1967 2542
Average hourly rate £16.50 £18.00 £20.00
Average hourly rate % change year-on-year
-8.33% -10.00%
90% offered a hourly rate of more than £10.50 £11.00 £11.50
10% offered a hourly rate of more than £37.78 £40.00 £41.00
UK excluding London average hourly rate £16.50 £17.00 £18.50
% change year-on-year
-2.94% -8.10%
3rd Line Support Engineer
UK

3rd Line Support Engineer
Jobs Demand Trend in England

This chart provides a 3-month moving total of IT contractor jobs citing 3rd Line Support Engineer in the job title across the England region as a proportion of the total demand within the Job Titles category.

3rd Line Support Engineer Jobs Demand Trend in England

3rd Line Support Engineer
Daily Rate Trend in England

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing 3rd Line Support Engineer across the England region.

3rd Line Support Engineer Daily Rate Trend in England

3rd Line Support Engineer
Daily Rate Histogram in England

This chart provides a histogram of daily rates quoted in contract IT jobs citing 3rd Line Support Engineer across the England region over the 3 months to 31 July 2014.

3rd Line Support Engineer Daily Rate Histogram in England

3rd Line Support Engineer
Hourly Rate Trend in England

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing 3rd Line Support Engineer across the England region.

3rd Line Support Engineer Hourly Rate Trend in England

3rd Line Support Engineer
Contract Job Locations in England

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing 3rd Line Support Engineer within the England region over the 3 months to 31 July 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
London +29 33 £288 +4.54% 11
South East -17 27 £238 -20.83% 10
East of England -7 24 £190 -29.30% 6
West Midlands -19 11 £218 -24.34% 4
North West 0 9 £225 -1.31% 2
East Midlands +5 7 £208 -19.80% 2
Yorkshire +5 4 £120 - 2
North East -14 2 £325 -
South West -23 2 £250 -28.57% 4
3rd Line Support Engineer
UK

3rd Line Support Engineer
Top 30 Related IT Skills in England

For the 6 months to 31 July 2014, IT contractor jobs across the England region that cited 3rd Line Support Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 3rd Line Support Engineer in their job title.

1 179 (84.04%) Windows
2 134 (62.91%) Active Directory
3 110 (51.64%) Windows Server 2008
4 107 (50.23%) VMware
5 102 (47.89%) MS Exchange
6 87 (40.85%) Microsoft
7 74 (34.74%) Windows Server 2003
8 61 (28.64%) Exchange Server 2010
9 57 (26.76%) Windows 7
9 57 (26.76%) Citrix
10 50 (23.47%) Cisco
11 48 (22.54%) VMware Infrastructure
12 44 (20.66%) DNS
13 43 (20.19%) Firewall
14 40 (18.78%) SAN
15 37 (17.37%) DHCP
16 35 (16.43%) Windows Server 2012
17 33 (15.49%) ITIL
17 33 (15.49%) MS Office
17 33 (15.49%) SCCM
18 30 (14.08%) Windows 8
19 29 (13.62%) Exchange Server 2003
20 28 (13.15%) Microsoft Certification
21 26 (12.21%) SQL
22 25 (11.74%) MCSE
22 25 (11.74%) TCP/IP
22 25 (11.74%) Exchange Server 2007
23 24 (11.27%) Windows XP
24 23 (10.80%) MS Excel
24 23 (10.80%) Security Cleared

3rd Line Support Engineer
Top Related IT Skills in England by Category

For the 6 months to 31 July 2014, IT contractor jobs across the England region that cited 3rd Line Support Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 3rd Line Support Engineer in their job title. Up to 20 skills are shown per category.

Application Platforms
1 102 (47.89%) MS Exchange
2 61 (28.64%) Exchange Server 2010
3 29 (13.62%) Exchange Server 2003
4 25 (11.74%) Exchange Server 2007
5 16 (7.51%) SharePoint
6 12 (5.63%) Lync
7 8 (3.76%) Blackberry Enterprise Server
7 8 (3.76%) Exchange Server 2013
8 6 (2.82%) IIS
9 5 (2.35%) IBM Notes
10 2 (0.94%) Exchange Server 2000
10 2 (0.94%) SharePoint 2010
11 1 (0.47%) IBM HTTP Server
11 1 (0.47%) WebSphere
11 1 (0.47%) Lotus Domino
11 1 (0.47%) Apache
11 1 (0.47%) Tomcat
11 1 (0.47%) WebSphere Application Server
11 1 (0.47%) SAS
11 1 (0.47%) SharePoint 2013
Applications
1 33 (15.49%) MS Office
2 23 (10.80%) MS Excel
3 2 (0.94%) MS PowerPoint
Business Applications
1 1 (0.47%) SAP ERP
Cloud Services
1 19 (8.92%) Office 365
Communications & Networking
1 44 (20.66%) DNS
2 43 (20.19%) Firewall
3 40 (18.78%) SAN
4 37 (17.37%) DHCP
5 25 (11.74%) TCP/IP
6 22 (10.33%) WAN
7 19 (8.92%) LAN
8 13 (6.10%) NAS
9 11 (5.16%) VLAN
10 9 (4.23%) VoIP
11 7 (3.29%) VPN
12 5 (2.35%) Cisco ASA
13 4 (1.88%) Network Security
13 4 (1.88%) SSL
13 4 (1.88%) NetScreen
13 4 (1.88%) Wi-Fi
13 4 (1.88%) Internet
14 3 (1.41%) 3G
14 3 (1.41%) MPLS
14 3 (1.41%) BGP
Database & Business Intelligence
1 22 (10.33%) SQL Server
2 5 (2.35%) SQL Server 2008
3 4 (1.88%) Crystal Reports
3 4 (1.88%) Cognos Impromptu
4 3 (1.41%) SQL Server 2005
5 2 (0.94%) Oracle Database
5 2 (0.94%) Oracle Database 11g
6 1 (0.47%) QlikView
6 1 (0.47%) Oracle Database 10g
6 1 (0.47%) Oracle9i Database
Development Applications
1 1 (0.47%) Visual Studio
1 1 (0.47%) MSI
1 1 (0.47%) Introscope
1 1 (0.47%) Team Foundation Server
General
1 12 (5.63%) Finance
2 5 (2.35%) Banking
3 2 (0.94%) Telecoms
4 1 (0.47%) Law
4 1 (0.47%) Legal
4 1 (0.47%) Retail
4 1 (0.47%) Multimedia
4 1 (0.47%) Investment Banking
4 1 (0.47%) Retail Banking
Libraries, Frameworks & Software Standards
1 3 (1.41%) .NET
2 2 (0.94%) XML
3 1 (0.47%) EDI
3 1 (0.47%) Middleware
3 1 (0.47%) EDIFACT
3 1 (0.47%) SAP PI
3 1 (0.47%) Web Services
Miscellaneous
1 22 (10.33%) Blackberry
2 8 (3.76%) Thin Client
2 8 (3.76%) Fat Client
3 7 (3.29%) PDA
4 4 (1.88%) iPhone
4 4 (1.88%) Replication
4 4 (1.88%) Clustering
5 3 (1.41%) Video Conferencing
6 2 (0.94%) iPad
6 2 (0.94%) Enterprise Software
7 1 (0.47%) TRADACOMS
7 1 (0.47%) Open Source
7 1 (0.47%) Statistics
7 1 (0.47%) Computer Science
7 1 (0.47%) CMDB
7 1 (0.47%) Management Information System
7 1 (0.47%) Handset
7 1 (0.47%) Smartcard
7 1 (0.47%) NHS
7 1 (0.47%) Firmware
Operating Systems
1 179 (84.04%) Windows
2 110 (51.64%) Windows Server 2008
3 74 (34.74%) Windows Server 2003
4 57 (26.76%) Windows 7
5 35 (16.43%) Windows Server 2012
6 30 (14.08%) Windows 8
7 24 (11.27%) Windows XP
8 14 (6.57%) Linux
9 11 (5.16%) UNIX
10 7 (3.29%) Windows 2000 Server
11 3 (1.41%) Android
11 3 (1.41%) Solaris
11 3 (1.41%) Mac OS
12 2 (0.94%) Windows 2000
12 2 (0.94%) Windows Vista
12 2 (0.94%) Apple iOS
13 1 (0.47%) Red Hat Enterprise Linux
13 1 (0.47%) Windows Mobile
13 1 (0.47%) Mac OS X
13 1 (0.47%) HPUX
Processes & Methodologies
1 33 (15.49%) ITIL
2 14 (6.57%) Capacity Planning
3 7 (3.29%) Migration
4 6 (2.82%) Incident Management
4 6 (2.82%) Disaster Recovery
5 4 (1.88%) PRINCE2
5 4 (1.88%) Problem Management
5 4 (1.88%) Performance Monitoring
6 3 (1.41%) Load Balancing
6 3 (1.41%) Change Management
7 2 (0.94%) Service Delivery
7 2 (0.94%) ITSM
7 2 (0.94%) Change Control
7 2 (0.94%) Root Cause Analysis
7 2 (0.94%) Performance Tuning
8 1 (0.47%) Capacity Management
8 1 (0.47%) Infrastructure Management
8 1 (0.47%) Server Monitoring
8 1 (0.47%) Procure-to-pay
8 1 (0.47%) ITIL V2
Programming Languages
1 26 (12.21%) SQL
2 11 (5.16%) PowerShell
3 9 (4.23%) VBScript
4 7 (3.29%) VB
5 2 (0.94%) JavaScript
5 2 (0.94%) Perl
6 1 (0.47%) Java
6 1 (0.47%) Python
Qualifications
1 28 (13.15%) Microsoft Certification
2 25 (11.74%) MCSE
3 23 (10.80%) Security Cleared
4 20 (9.39%) SC Cleared
4 20 (9.39%) Cisco Certification
5 18 (8.45%) MCITP
5 18 (8.45%) CCNA
6 13 (6.10%) VMware Certified Professional (VCP)
7 11 (5.16%) MCTS
7 11 (5.16%) MCP
7 11 (5.16%) CCNP
8 9 (4.23%) CCA
8 9 (4.23%) Citrix Certification
9 8 (3.76%) MCSA
10 3 (1.41%) CCSA
11 2 (0.94%) DV Cleared
11 2 (0.94%) VCP5
12 1 (0.47%) A+ Certification
12 1 (0.47%) Check Point Certification
12 1 (0.47%) CCIP
Quality Assurance & Compliance
1 10 (4.69%) SLA
2 1 (0.47%) QA
System Software
1 134 (62.91%) Active Directory
2 48 (22.54%) VMware Infrastructure
3 22 (10.33%) Hyper-V
4 21 (9.86%) XenApp
5 12 (5.63%) XenDesktop
6 11 (5.16%) XenServer
7 9 (4.23%) vSphere
8 8 (3.76%) Terminal Services
9 7 (3.29%) VMware ESX
9 7 (3.29%) VMware Server
10 5 (2.35%) VMware ESXi
10 5 (2.35%) ISA Server
11 4 (1.88%) Microsoft App-V
12 2 (0.94%) UAG
13 1 (0.47%) NLBS
13 1 (0.47%) VMware Workstation
13 1 (0.47%) MetaFrame
13 1 (0.47%) Terminal Server
Systems Management
1 33 (15.49%) SCCM
2 14 (6.57%) Backup Exec
3 7 (3.29%) ARCserve
4 5 (2.35%) SCOM
4 5 (2.35%) WSUS
5 4 (1.88%) Norton AntiVirus
6 3 (1.41%) HP SIM
6 3 (1.41%) FortiGate
6 3 (1.41%) NetBackup
7 1 (0.47%) EMC NetWorker
7 1 (0.47%) Symantec Enterprise Vault
7 1 (0.47%) SCDPM
7 1 (0.47%) SCVMM
7 1 (0.47%) McAfee ePO
7 1 (0.47%) MIMEsweeper
7 1 (0.47%) MAILsweeper
7 1 (0.47%) HP NNM
7 1 (0.47%) Systems Management Server (SMS)
7 1 (0.47%) OpenView Configuration Management
7 1 (0.47%) CA SiteMinder
Vendors
1 107 (50.23%) VMware
2 87 (40.85%) Microsoft
3 57 (26.76%) Citrix
4 50 (23.47%) Cisco
5 19 (8.92%) HP
6 16 (7.51%) Dell
7 10 (4.69%) Symantec
8 8 (3.76%) Juniper
9 6 (2.82%) Intel
10 5 (2.35%) EMC
10 5 (2.35%) NetApp
10 5 (2.35%) Lotus
10 5 (2.35%) Apple
10 5 (2.35%) SolarWinds
11 4 (1.88%) Cognos
11 4 (1.88%) Avaya
12 3 (1.41%) CheckPoint
12 3 (1.41%) LANDesk
13 2 (0.94%) ProCurve
13 2 (0.94%) Infor
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