The table below looks at the statistics for the 3rd Line Support Engineer role in IT contracts advertised for the England region. Included is a guide to the average contractor rates offered in IT contracts that have cited 3rd Line Support Engineer in their job title over the 3 months to 18 September 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
18 Sep 2014
Same period 2013 Same period 2012
Third Line Support Engineer
Rank 499 475 478
Rank change year-on-year
-24 +3
Contract jobs requiring a 3rd Line Support Engineer 89 83 96
As % of all contract IT jobs located in England 0.17% 0.17% 0.18%
As % of the Job Titles category 0.19% 0.19% 0.20%
Number of daily rates quoted 56 41 42
Average daily rate
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of your Daily Rate
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£253 £250 £275
Average daily rate % change year-on-year
+1.00% -9.09%
90% offered a daily rate of more than £197 £165 £180
10% offered a daily rate of more than £403 £325 £359
UK excluding London average daily rate £225 £255 £265
% change year-on-year
-11.76% -3.77%
Number of hourly rates quoted 5 6 8
Average hourly rate £18.00 £23.00 £22.25
Average hourly rate % change year-on-year
-21.73% +3.37%
90% offered a hourly rate of more than £15.61 £21.25 £18.70
10% offered a hourly rate of more than £23.00 £25.50 £25.50
UK excluding London average hourly rate £18.00 £23.50 £24.00
% change year-on-year
-23.40% -2.08%
3rd Line Support Engineer
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
England
Contract IT job ads with a match in the
Job Titles category
47502 44109 49177
As % of all contract IT jobs located in England 91.02% 92.81% 92.98%
Number of daily rates quoted 29572 26954 28107
Average daily rate £400 £400 £390
Average daily rate % change year-on-year
- +2.56%
90% offered a daily rate of more than £225 £237 £235
10% offered a daily rate of more than £550 £575 £575
UK excluding London average daily rate £360 £350 £345
% change year-on-year
+2.85% +1.44%
Number of hourly rates quoted 1898 1931 2441
Average hourly rate £16.50 £17.00 £19.00
Average hourly rate % change year-on-year
-2.94% -10.52%
90% offered a hourly rate of more than £10.50 £11.00 £11.25
10% offered a hourly rate of more than £39.00 £40.00 £41.50
UK excluding London average hourly rate £16.50 £16.00 £17.50
% change year-on-year
+3.12% -8.57%

3rd Line Support Engineer
Jobs Demand Trend in England

This chart provides a 3-month moving total of IT contractor jobs citing 3rd Line Support Engineer in the job title across the England region as a proportion of the total demand within the Job Titles category.

3rd Line Support Engineer Jobs Demand Trend in England

3rd Line Support Engineer
Daily Rate Trend in England

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing 3rd Line Support Engineer across the England region.

3rd Line Support Engineer Daily Rate Trend in England

3rd Line Support Engineer
Daily Rate Histogram in England

This chart provides a histogram of daily rates quoted in contract IT jobs citing 3rd Line Support Engineer across the England region over the 3 months to 18 September 2014.

3rd Line Support Engineer Daily Rate Histogram in England

3rd Line Support Engineer
Hourly Rate Trend in England

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing 3rd Line Support Engineer across the England region.

3rd Line Support Engineer Hourly Rate Trend in England

3rd Line Support Engineer
Contract Job Locations in England

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing 3rd Line Support Engineer within the England region over the 3 months to 18 September 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
London +2 32 £300 +42.85% 12
South East -16 22 £238 -13.63% 14
North West -2 9 £223 -25.83% 4
West Midlands -13 8 £240 -9.43% 1
South West -29 6 £225 - 5
East of England -30 5 £225 +11.80% 3
East Midlands +9 3 - - 2
North East -36 3 £225 -
Yorkshire +3 1 - - 1
3rd Line Support Engineer
UK

3rd Line Support Engineer
Top 30 Related IT Skills in England

For the 6 months to 18 September 2014, IT contractor jobs across the England region that cited 3rd Line Support Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 3rd Line Support Engineer in their job title.

1 171 (84.65%) Windows
2 125 (61.88%) Active Directory
3 100 (49.50%) Windows Server 2008
4 99 (49.01%) VMware
5 91 (45.05%) MS Exchange
6 87 (43.07%) Microsoft
7 69 (34.16%) Windows Server 2003
8 61 (30.20%) Windows 7
9 53 (26.24%) Citrix
10 46 (22.77%) Exchange Server 2010
11 44 (21.78%) VMware Infrastructure
12 43 (21.29%) Cisco
12 43 (21.29%) DNS
13 39 (19.31%) SAN
14 34 (16.83%) DHCP
14 34 (16.83%) MS Office
15 32 (15.84%) ITIL
15 32 (15.84%) SCCM
15 32 (15.84%) Firewall
16 30 (14.85%) Windows Server 2012
17 29 (14.36%) Windows 8
17 29 (14.36%) Exchange Server 2003
18 27 (13.37%) Microsoft Certification
19 26 (12.87%) WAN
20 24 (11.88%) Windows XP
20 24 (11.88%) LAN
21 23 (11.39%) TCP/IP
21 23 (11.39%) SQL Server
22 22 (10.89%) MCSE
22 22 (10.89%) Blackberry

3rd Line Support Engineer
Top Related IT Skills in England by Category

For the 6 months to 18 September 2014, IT contractor jobs across the England region that cited 3rd Line Support Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 3rd Line Support Engineer in their job title. Up to 20 skills are shown per category.

Application Platforms
1 91 (45.05%) MS Exchange
2 46 (22.77%) Exchange Server 2010
3 29 (14.36%) Exchange Server 2003
4 21 (10.40%) Exchange Server 2007
5 14 (6.93%) SharePoint
6 9 (4.46%) IIS
6 9 (4.46%) Blackberry Enterprise Server
7 8 (3.96%) Lync
7 8 (3.96%) Exchange Server 2013
8 5 (2.48%) IBM Notes
9 1 (0.50%) Apache
9 1 (0.50%) Tomcat
9 1 (0.50%) WebSphere Application Server
9 1 (0.50%) SAS
9 1 (0.50%) IBM HTTP Server
9 1 (0.50%) Exchange Server 2000
9 1 (0.50%) WebSphere
Applications
1 34 (16.83%) MS Office
2 17 (8.42%) MS Excel
3 3 (1.49%) MS PowerPoint
Business Applications
1 1 (0.50%) SAP ERP
Cloud Services
1 21 (10.40%) Office 365
Communications & Networking
1 43 (21.29%) DNS
2 39 (19.31%) SAN
3 34 (16.83%) DHCP
4 32 (15.84%) Firewall
5 26 (12.87%) WAN
6 24 (11.88%) LAN
7 23 (11.39%) TCP/IP
8 12 (5.94%) VLAN
8 12 (5.94%) NAS
9 10 (4.95%) VoIP
10 7 (3.47%) VPN
11 5 (2.48%) Network Security
12 4 (1.98%) Wi-Fi
12 4 (1.98%) MPLS
13 3 (1.49%) OSPF
13 3 (1.49%) BGP
13 3 (1.49%) DSL
13 3 (1.49%) LDAP
13 3 (1.49%) 3G
14 2 (0.99%) iSCSI
Database & Business Intelligence
1 23 (11.39%) SQL Server
2 5 (2.48%) SQL Server 2008
3 4 (1.98%) Crystal Reports
3 4 (1.98%) Cognos Impromptu
4 3 (1.49%) SQL Server 2005
5 2 (0.99%) Oracle Database
5 2 (0.99%) Oracle Database 11g
6 1 (0.50%) QlikView
6 1 (0.50%) Oracle Database 10g
6 1 (0.50%) Oracle9i Database
Development Applications
1 1 (0.50%) Visual Studio
1 1 (0.50%) Introscope
General
1 9 (4.46%) Finance
2 5 (2.48%) Telecoms
2 5 (2.48%) Banking
3 2 (0.99%) Advertising
4 1 (0.50%) Law
4 1 (0.50%) Legal
4 1 (0.50%) Retail
4 1 (0.50%) Multimedia
4 1 (0.50%) Retail Banking
Libraries, Frameworks & Software Standards
1 1 (0.50%) .NET
1 1 (0.50%) Web Services
1 1 (0.50%) XML
1 1 (0.50%) EDI
1 1 (0.50%) Middleware
1 1 (0.50%) EDIFACT
1 1 (0.50%) SAP PI
Miscellaneous
1 22 (10.89%) Blackberry
2 9 (4.46%) PDA
3 8 (3.96%) Fat Client
3 8 (3.96%) Thin Client
3 8 (3.96%) Analytical Skills
4 6 (2.97%) Replication
5 3 (1.49%) Clustering
5 3 (1.49%) Computer Science
5 3 (1.49%) iPhone
6 2 (0.99%) Video Conferencing
6 2 (0.99%) Management Information System
7 1 (0.50%) Handset
7 1 (0.50%) NHS
7 1 (0.50%) Firmware
7 1 (0.50%) TRADACOMS
7 1 (0.50%) Open Source
7 1 (0.50%) EqualLogic
7 1 (0.50%) iPad
7 1 (0.50%) Enterprise Software
Operating Systems
1 171 (84.65%) Windows
2 100 (49.50%) Windows Server 2008
3 69 (34.16%) Windows Server 2003
4 61 (30.20%) Windows 7
5 30 (14.85%) Windows Server 2012
6 29 (14.36%) Windows 8
7 24 (11.88%) Windows XP
8 9 (4.46%) Linux
9 8 (3.96%) UNIX
10 6 (2.97%) Windows 2000 Server
11 5 (2.48%) Mac OS
12 4 (1.98%) Apple iOS
13 3 (1.49%) Android
13 3 (1.49%) Solaris
14 2 (0.99%) Windows Vista
15 1 (0.50%) Red Hat Enterprise Linux
15 1 (0.50%) Windows 2000
15 1 (0.50%) Mac OS X
15 1 (0.50%) Windows Mobile
Processes & Methodologies
1 32 (15.84%) ITIL
2 14 (6.93%) Capacity Planning
3 6 (2.97%) Disaster Recovery
4 5 (2.48%) PRINCE2
4 5 (2.48%) Migration
4 5 (2.48%) Problem Management
5 4 (1.98%) ITSM
5 4 (1.98%) Performance Monitoring
6 3 (1.49%) Root Cause Analysis
6 3 (1.49%) Service Management
6 3 (1.49%) Incident Management
6 3 (1.49%) Business Continuity
7 2 (0.99%) Load Balancing
7 2 (0.99%) Data Security
7 2 (0.99%) BCP
7 2 (0.99%) Capacity Management
7 2 (0.99%) Network Monitoring
7 2 (0.99%) Network Management
7 2 (0.99%) Performance Management
7 2 (0.99%) Change Management
Programming Languages
1 19 (9.41%) SQL
2 8 (3.96%) PowerShell
3 7 (3.47%) VBScript
3 7 (3.47%) VB
4 2 (0.99%) Perl
5 1 (0.50%) Java
5 1 (0.50%) Python
Qualifications
1 27 (13.37%) Microsoft Certification
2 22 (10.89%) MCSE
3 20 (9.90%) Security Cleared
4 19 (9.41%) SC Cleared
5 16 (7.92%) MCITP
6 15 (7.43%) Cisco Certification
7 13 (6.44%) CCNA
8 11 (5.45%) VMware Certified Professional (VCP)
9 9 (4.46%) MCTS
9 9 (4.46%) MCP
9 9 (4.46%) CCNP
10 6 (2.97%) MCSA
10 6 (2.97%) CCA
10 6 (2.97%) Citrix Certification
11 3 (1.49%) A+ Certification
12 2 (0.99%) CCSA
12 2 (0.99%) CCEA
12 2 (0.99%) VCP5
13 1 (0.50%) BC Cleared
13 1 (0.50%) DV Cleared
Quality Assurance & Compliance
1 9 (4.46%) SLA
System Software
1 125 (61.88%) Active Directory
2 44 (21.78%) VMware Infrastructure
3 20 (9.90%) XenApp
4 17 (8.42%) Hyper-V
5 14 (6.93%) XenDesktop
6 12 (5.94%) XenServer
7 9 (4.46%) vSphere
7 9 (4.46%) VMware Server
8 7 (3.47%) Terminal Services
9 6 (2.97%) VMware ESX
9 6 (2.97%) VMware ESXi
10 4 (1.98%) ISA Server
11 3 (1.49%) Microsoft App-V
11 3 (1.49%) NLBS
12 2 (0.99%) MetaFrame
12 2 (0.99%) UAG
13 1 (0.50%) Forefront TMG
13 1 (0.50%) Terminal Server
13 1 (0.50%) Novell eDirectory
13 1 (0.50%) Citrix Presentation Server
Systems Management
1 32 (15.84%) SCCM
2 15 (7.43%) Backup Exec
3 6 (2.97%) WSUS
3 6 (2.97%) ARCserve
4 4 (1.98%) NetBackup
5 3 (1.49%) FortiGate
5 3 (1.49%) HP SIM
5 3 (1.49%) Norton AntiVirus
6 2 (0.99%) SCOM
7 1 (0.50%) EMC NetWorker
7 1 (0.50%) MIMEsweeper
7 1 (0.50%) OpenView Configuration Management
7 1 (0.50%) CA SiteMinder
7 1 (0.50%) Tivoli Endpoint Manager
Vendors
1 99 (49.01%) VMware
2 87 (43.07%) Microsoft
3 53 (26.24%) Citrix
4 43 (21.29%) Cisco
5 19 (9.41%) HP
5 19 (9.41%) Dell
6 9 (4.46%) Symantec
7 8 (3.96%) SolarWinds
8 7 (3.47%) NetApp
8 7 (3.47%) EMC
9 6 (2.97%) Intel
10 5 (2.48%) Juniper
10 5 (2.48%) Lotus
10 5 (2.48%) CheckPoint
11 4 (1.98%) Cognos
11 4 (1.98%) Avaya
12 3 (1.49%) Apple
12 3 (1.49%) Infor
13 2 (0.99%) ProCurve
13 2 (0.99%) Meraki
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