The table below looks at the statistics for the 3rd Line Support Engineer role in IT contracts advertised for the England region. Included is a guide to the average contractor rates offered in IT contracts that have cited 3rd Line Support Engineer in their job title over the 3 months to 20 August 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
20 Aug 2014
Same period 2013 Same period 2012
Third Line Support Engineer
Rank 472 467 471
Rank change year-on-year
-5 +4
Contract jobs requiring a 3rd Line Support Engineer 107 85 88
As % of all contract IT jobs located in England 0.21% 0.18% 0.16%
As % of the Job Titles category 0.23% 0.19% 0.18%
Number of daily rates quoted 69 42 33
Average daily rate
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£238 £279 £295
Average daily rate % change year-on-year
-14.79% -5.50%
90% offered a daily rate of more than £170 £200 £194
10% offered a daily rate of more than £375 £325 £371
UK excluding London average daily rate £225 £289 £275
% change year-on-year
-22.07% +5.00%
Number of hourly rates quoted 4 9 9
Average hourly rate £18.99 £23.50 £22.00
Average hourly rate % change year-on-year
-19.19% +6.81%
90% offered a hourly rate of more than £15.46 £19.60 £18.80
10% offered a hourly rate of more than £23.25 £27.75 £26.00
UK excluding London average hourly rate £20.24 £23.50 £22.25
% change year-on-year
-13.87% +5.61%
3rd Line Support Engineer
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
England
Contract IT job ads with a match in the
Job Titles category
46312 45019 50103
As % of all contract IT jobs located in England 92.50% 92.74% 92.84%
Number of daily rates quoted 28584 27333 28780
Average daily rate £400 £400 £390
Average daily rate % change year-on-year
- +2.56%
90% offered a daily rate of more than £225 £235 £235
10% offered a daily rate of more than £550 £575 £575
UK excluding London average daily rate £350 £350 £340
% change year-on-year
- +2.94%
Number of hourly rates quoted 1836 1956 2521
Average hourly rate £17.00 £17.50 £19.50
Average hourly rate % change year-on-year
-2.85% -10.25%
90% offered a hourly rate of more than £10.50 £11.00 £11.50
10% offered a hourly rate of more than £37.80 £40.00 £41.50
UK excluding London average hourly rate £16.50 £17.00 £18.68
% change year-on-year
-2.94% -8.98%

3rd Line Support Engineer
Jobs Demand Trend in England

This chart provides a 3-month moving total of IT contractor jobs citing 3rd Line Support Engineer in the job title across the England region as a proportion of the total demand within the Job Titles category.

3rd Line Support Engineer Jobs Demand Trend in England

3rd Line Support Engineer
Daily Rate Trend in England

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing 3rd Line Support Engineer across the England region.

3rd Line Support Engineer Daily Rate Trend in England

3rd Line Support Engineer
Daily Rate Histogram in England

This chart provides a histogram of daily rates quoted in contract IT jobs citing 3rd Line Support Engineer across the England region over the 3 months to 20 August 2014.

3rd Line Support Engineer Daily Rate Histogram in England

3rd Line Support Engineer
Hourly Rate Trend in England

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing 3rd Line Support Engineer across the England region.

3rd Line Support Engineer Hourly Rate Trend in England

3rd Line Support Engineer
Contract Job Locations in England

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing 3rd Line Support Engineer within the England region over the 3 months to 20 August 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
London +23 30 £300 +9.09% 7
South East -6 27 £248 -17.50% 4
East of England -11 16 £190 -29.30% 2
West Midlands -9 11 £240 -4.95% 2
North West -4 9 £240 -8.74% 5
East Midlands +11 5 £235 -9.17%
Yorkshire +1 4 £120 - 2
North East -21 3 £225 -
South West - 3 £250 - 4
3rd Line Support Engineer
UK

3rd Line Support Engineer
Top 30 Related IT Skills in England

For the 6 months to 20 August 2014, IT contractor jobs across the England region that cited 3rd Line Support Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 3rd Line Support Engineer in their job title.

1 176 (85.02%) Windows
2 130 (62.80%) Active Directory
3 106 (51.21%) Windows Server 2008
4 105 (50.72%) VMware
5 100 (48.31%) MS Exchange
6 87 (42.03%) Microsoft
7 76 (36.71%) Windows Server 2003
8 59 (28.50%) Windows 7
9 57 (27.54%) Citrix
10 56 (27.05%) Exchange Server 2010
11 49 (23.67%) Cisco
12 48 (23.19%) VMware Infrastructure
13 43 (20.77%) DNS
13 43 (20.77%) SAN
14 38 (18.36%) Firewall
15 37 (17.87%) DHCP
16 36 (17.39%) SCCM
17 35 (16.91%) MS Office
18 33 (15.94%) Exchange Server 2003
19 32 (15.46%) ITIL
19 32 (15.46%) Microsoft Certification
19 32 (15.46%) Windows Server 2012
20 28 (13.53%) Windows 8
21 27 (13.04%) MCSE
22 26 (12.56%) Windows XP
23 25 (12.08%) WAN
23 25 (12.08%) Exchange Server 2007
24 23 (11.11%) SQL
25 22 (10.63%) LAN
25 22 (10.63%) TCP/IP

3rd Line Support Engineer
Top Related IT Skills in England by Category

For the 6 months to 20 August 2014, IT contractor jobs across the England region that cited 3rd Line Support Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 3rd Line Support Engineer in their job title. Up to 20 skills are shown per category.

Application Platforms
1 100 (48.31%) MS Exchange
2 56 (27.05%) Exchange Server 2010
3 33 (15.94%) Exchange Server 2003
4 25 (12.08%) Exchange Server 2007
5 14 (6.76%) SharePoint
6 10 (4.83%) Lync
7 8 (3.86%) Blackberry Enterprise Server
8 7 (3.38%) Exchange Server 2013
9 6 (2.90%) IIS
9 6 (2.90%) IBM Notes
10 2 (0.97%) Exchange Server 2000
11 1 (0.48%) SharePoint 2010
11 1 (0.48%) IBM HTTP Server
11 1 (0.48%) WebSphere
11 1 (0.48%) Lotus Domino
11 1 (0.48%) Apache
11 1 (0.48%) Tomcat
11 1 (0.48%) WebSphere Application Server
11 1 (0.48%) SAS
Applications
1 35 (16.91%) MS Office
2 20 (9.66%) MS Excel
3 2 (0.97%) MS PowerPoint
Business Applications
1 1 (0.48%) SAP ERP
Cloud Services
1 18 (8.70%) Office 365
Communications & Networking
1 43 (20.77%) DNS
1 43 (20.77%) SAN
2 38 (18.36%) Firewall
3 37 (17.87%) DHCP
4 25 (12.08%) WAN
5 22 (10.63%) LAN
5 22 (10.63%) TCP/IP
6 15 (7.25%) NAS
7 13 (6.28%) VLAN
8 9 (4.35%) VoIP
9 6 (2.90%) VPN
10 4 (1.93%) Wi-Fi
10 4 (1.93%) 3G
10 4 (1.93%) MPLS
10 4 (1.93%) Network Security
10 4 (1.93%) Cisco ASA
11 3 (1.45%) NetScreen
11 3 (1.45%) BGP
11 3 (1.45%) Internet
11 3 (1.45%) SSL
Database & Business Intelligence
1 21 (10.14%) SQL Server
2 5 (2.42%) SQL Server 2008
3 4 (1.93%) SQL Server 2005
3 4 (1.93%) Crystal Reports
3 4 (1.93%) Cognos Impromptu
4 2 (0.97%) Oracle Database
4 2 (0.97%) Oracle Database 11g
5 1 (0.48%) QlikView
5 1 (0.48%) Oracle Database 10g
5 1 (0.48%) Oracle9i Database
Development Applications
1 1 (0.48%) Visual Studio
1 1 (0.48%) MSI
1 1 (0.48%) Introscope
General
1 12 (5.80%) Finance
2 5 (2.42%) Banking
3 4 (1.93%) Telecoms
4 2 (0.97%) Advertising
5 1 (0.48%) Law
5 1 (0.48%) Legal
5 1 (0.48%) Retail
5 1 (0.48%) Multimedia
5 1 (0.48%) Investment Banking
5 1 (0.48%) Retail Banking
Libraries, Frameworks & Software Standards
1 2 (0.97%) XML
2 1 (0.48%) EDI
2 1 (0.48%) Middleware
2 1 (0.48%) EDIFACT
2 1 (0.48%) SAP PI
2 1 (0.48%) .NET
2 1 (0.48%) Web Services
Miscellaneous
1 22 (10.63%) Blackberry
2 9 (4.35%) PDA
3 8 (3.86%) Fat Client
3 8 (3.86%) Thin Client
4 4 (1.93%) Replication
4 4 (1.93%) Clustering
5 3 (1.45%) Video Conferencing
5 3 (1.45%) iPhone
6 2 (0.97%) Computer Science
6 2 (0.97%) Enterprise Software
7 1 (0.48%) CMDB
7 1 (0.48%) TRADACOMS
7 1 (0.48%) Open Source
7 1 (0.48%) EqualLogic
7 1 (0.48%) iPad
7 1 (0.48%) Management Information System
7 1 (0.48%) Handset
7 1 (0.48%) Smartcard
7 1 (0.48%) NHS
7 1 (0.48%) Firmware
Operating Systems
1 176 (85.02%) Windows
2 106 (51.21%) Windows Server 2008
3 76 (36.71%) Windows Server 2003
4 59 (28.50%) Windows 7
5 32 (15.46%) Windows Server 2012
6 28 (13.53%) Windows 8
7 26 (12.56%) Windows XP
8 13 (6.28%) Linux
9 10 (4.83%) UNIX
10 7 (3.38%) Windows 2000 Server
11 4 (1.93%) Mac OS
12 3 (1.45%) Apple iOS
12 3 (1.45%) Android
12 3 (1.45%) Solaris
13 2 (0.97%) Windows 2000
13 2 (0.97%) Windows Vista
14 1 (0.48%) Windows Mobile
14 1 (0.48%) Red Hat Enterprise Linux
14 1 (0.48%) Mac OS X
14 1 (0.48%) HPUX
Processes & Methodologies
1 32 (15.46%) ITIL
2 14 (6.76%) Capacity Planning
3 7 (3.38%) Migration
4 6 (2.90%) Incident Management
4 6 (2.90%) Disaster Recovery
5 4 (1.93%) PRINCE2
5 4 (1.93%) Problem Management
5 4 (1.93%) Performance Monitoring
6 3 (1.45%) ITSM
7 2 (0.97%) Data Security
7 2 (0.97%) Service Management
7 2 (0.97%) Load Balancing
7 2 (0.97%) Business Continuity
7 2 (0.97%) Network Monitoring
7 2 (0.97%) Change Management
7 2 (0.97%) Performance Tuning
7 2 (0.97%) Network Management
7 2 (0.97%) Change Control
7 2 (0.97%) Root Cause Analysis
8 1 (0.48%) Capacity Management
Programming Languages
1 23 (11.11%) SQL
2 10 (4.83%) PowerShell
3 8 (3.86%) VBScript
4 5 (2.42%) VB
5 2 (0.97%) Perl
6 1 (0.48%) Java
6 1 (0.48%) Python
Qualifications
1 32 (15.46%) Microsoft Certification
2 27 (13.04%) MCSE
3 22 (10.63%) Security Cleared
4 21 (10.14%) SC Cleared
4 21 (10.14%) Cisco Certification
5 19 (9.18%) MCITP
5 19 (9.18%) CCNA
6 15 (7.25%) VMware Certified Professional (VCP)
7 12 (5.80%) MCTS
7 12 (5.80%) MCP
7 12 (5.80%) CCNP
8 9 (4.35%) CCA
8 9 (4.35%) Citrix Certification
9 8 (3.86%) MCSA
10 3 (1.45%) CCSA
11 2 (0.97%) A+ Certification
11 2 (0.97%) DV Cleared
11 2 (0.97%) VCP5
12 1 (0.48%) Check Point Certification
12 1 (0.48%) CCIP
Quality Assurance & Compliance
1 9 (4.35%) SLA
2 1 (0.48%) QA
System Software
1 130 (62.80%) Active Directory
2 48 (23.19%) VMware Infrastructure
3 20 (9.66%) XenApp
4 19 (9.18%) Hyper-V
5 13 (6.28%) XenDesktop
6 12 (5.80%) XenServer
7 10 (4.83%) vSphere
8 9 (4.35%) VMware Server
9 7 (3.38%) VMware ESXi
9 7 (3.38%) Terminal Services
9 7 (3.38%) VMware ESX
10 5 (2.42%) ISA Server
11 3 (1.45%) Microsoft App-V
12 2 (0.97%) NLBS
12 2 (0.97%) MetaFrame
12 2 (0.97%) UAG
13 1 (0.48%) Terminal Server
13 1 (0.48%) Novell eDirectory
13 1 (0.48%) VMware Workstation
Systems Management
1 36 (17.39%) SCCM
2 13 (6.28%) Backup Exec
3 7 (3.38%) ARCserve
4 6 (2.90%) WSUS
5 4 (1.93%) Norton AntiVirus
6 3 (1.45%) SCOM
6 3 (1.45%) HP SIM
6 3 (1.45%) FortiGate
6 3 (1.45%) NetBackup
7 1 (0.48%) SCDPM
7 1 (0.48%) SCVMM
7 1 (0.48%) MIMEsweeper
7 1 (0.48%) Systems Management Server (SMS)
7 1 (0.48%) OpenView Configuration Management
7 1 (0.48%) CA SiteMinder
7 1 (0.48%) EMC NetWorker
7 1 (0.48%) HP NNM
Vendors
1 105 (50.72%) VMware
2 87 (42.03%) Microsoft
3 57 (27.54%) Citrix
4 49 (23.67%) Cisco
5 18 (8.70%) HP
5 18 (8.70%) Dell
6 9 (4.35%) Symantec
7 7 (3.38%) Juniper
7 7 (3.38%) SolarWinds
8 6 (2.90%) EMC
8 6 (2.90%) Intel
8 6 (2.90%) Lotus
9 5 (2.42%) NetApp
9 5 (2.42%) CheckPoint
10 4 (1.93%) Avaya
10 4 (1.93%) Cognos
10 4 (1.93%) Apple
11 2 (0.97%) ProCurve
11 2 (0.97%) Infor
11 2 (0.97%) Veeam
Swindon
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