The table below looks at the statistics for the Service Desk Team Leader role in IT contracts advertised for the London region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Desk Team Leader in their job title over the 3 months to 19 December 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
19 Dec 2014
Same period 2013 Same period 2012
Service Desk Team Lead
Rank 403 419 374
Rank change year-on-year
+16 -45
Contract jobs requiring a Service Desk Team Leader 6 5 7
As % of all contract IT jobs located in London 0.026% 0.021% 0.033%
As % of the Job Titles category 0.028% 0.022% 0.035%
Number of daily rates quoted 3 3 6
Average daily rate
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£225 £225 £249
Average daily rate % change year-on-year
- -9.54%
90% offered a daily rate of more than £205 £225 £190
10% offered a daily rate of more than £305 £245 £256
UK excluding London average daily rate £210 £140 £198
% change year-on-year
+50.00% -29.11%
Number of hourly rates quoted 0 0 1
Average hourly rate - - £25.50
UK excluding London average hourly rate £19.00 £25.00 £15.25
% change year-on-year
-24.00% +63.93%
Service Desk Team Leader
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the London region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
London
Contract IT job ads with a match in the
Job Titles category
21269 22575 19948
As % of all contract IT jobs located in London 92.25% 93.08% 93.23%
Number of daily rates quoted 15335 15541 13354
Average daily rate £435 £438 £425
Average daily rate % change year-on-year
-0.57% +2.94%
90% offered a daily rate of more than £263 £275 £265
10% offered a daily rate of more than £600 £600 £600
UK excluding London average daily rate £375 £350 £350
% change year-on-year
+7.14% -
Number of hourly rates quoted 397 386 546
Average hourly rate £17.00 £19.00 £19.50
Average hourly rate % change year-on-year
-10.52% -2.56%
90% offered a hourly rate of more than £11.50 £12.50 £12.50
10% offered a hourly rate of more than £34.18 £39.60 £45.00
UK excluding London average hourly rate £16.00 £17.00 £18.00
% change year-on-year
-5.88% -5.55%

Service Desk Team Leader
Jobs Demand Trend in London

This chart provides a 3-month moving total of IT contractor jobs citing Service Desk Team Leader in the job title across the London region as a proportion of the total demand within the Job Titles category.

Service Desk Team Leader Jobs Demand Trend in London

Service Desk Team Leader
Daily Rate Trend in London

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Desk Team Leader across the London region.

Service Desk Team Leader Daily Rate Trend in London

Service Desk Team Leader
Hourly Rate Trend in London

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Desk Team Leader across the London region.

Service Desk Team Leader Hourly Rate Trend in London

Service Desk Team Leader
Contract Job Locations in London

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Service Desk Team Leader within the London region over the 3 months to 19 December 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
City of London +8 2 £325 +44.44% 1
Uxbridge - 1 - -
Croydon - - - -
Service Desk Team Leader
England

Service Desk Team Leader
Top 30 Related IT Skills in London

For the 6 months to 19 December 2014, IT contractor jobs across the London region that cited Service Desk Team Leader in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Service Desk Team Leader in their job title.

1 13 (76.47%) Windows
2 12 (70.59%) ITIL
3 9 (52.94%) Active Directory
4 8 (47.06%) Windows 7
5 7 (41.18%) MS Office
6 6 (35.29%) Windows XP
6 6 (35.29%) Microsoft
7 5 (29.41%) Incident Management
8 4 (23.53%) SLA
9 3 (17.65%) MCSE
9 3 (17.65%) MCP
9 3 (17.65%) Citrix
9 3 (17.65%) Microsoft Certification
9 3 (17.65%) Service Delivery
9 3 (17.65%) Change Management
9 3 (17.65%) Law
9 3 (17.65%) Legal
9 3 (17.65%) ServiceNow
9 3 (17.65%) Analytical Skills
10 2 (11.76%) Performance Analysis
10 2 (11.76%) Capacity Planning
10 2 (11.76%) ITIL V3
10 2 (11.76%) Capacity Management
10 2 (11.76%) Windows 8
10 2 (11.76%) Windows Server 2012
10 2 (11.76%) Finance
10 2 (11.76%) Windows Server 2008
10 2 (11.76%) COBIT
10 2 (11.76%) Financial Institution
10 2 (11.76%) ITSM

Service Desk Team Leader
Top Related IT Skills in London by Category

For the 6 months to 19 December 2014, IT contractor jobs across the London region that cited Service Desk Team Leader in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Service Desk Team Leader in their job title. Up to 20 skills are shown per category.

Application Platforms
1 1 (5.88%) WorkSite
Applications
1 7 (41.18%) MS Office
General
1 3 (17.65%) Law
1 3 (17.65%) Legal
2 2 (11.76%) Finance
2 2 (11.76%) Financial Institution
Miscellaneous
1 3 (17.65%) Analytical Skills
2 2 (11.76%) Blackberry
3 1 (5.88%) PDA
3 1 (5.88%) FMCG
3 1 (5.88%) Statistics
Operating Systems
1 13 (76.47%) Windows
2 8 (47.06%) Windows 7
3 6 (35.29%) Windows XP
4 2 (11.76%) Windows 8
4 2 (11.76%) Windows Server 2012
4 2 (11.76%) Windows Server 2008
Processes & Methodologies
1 12 (70.59%) ITIL
2 5 (29.41%) Incident Management
3 3 (17.65%) Service Delivery
3 3 (17.65%) Change Management
4 2 (11.76%) Performance Analysis
4 2 (11.76%) Capacity Planning
4 2 (11.76%) ITIL V3
4 2 (11.76%) Capacity Management
4 2 (11.76%) ITSM
4 2 (11.76%) Service Management
5 1 (5.88%) CRM
5 1 (5.88%) Document Management
5 1 (5.88%) Supplier Management
5 1 (5.88%) Knowledge Management
5 1 (5.88%) Practice Management
5 1 (5.88%) Problem Management
5 1 (5.88%) Line Management
5 1 (5.88%) Mentoring
5 1 (5.88%) Coaching
Qualifications
1 3 (17.65%) MCSE
1 3 (17.65%) MCP
1 3 (17.65%) Microsoft Certification
2 2 (11.76%) ITIL Certification
3 1 (5.88%) MOS
Quality Assurance & Compliance
1 4 (23.53%) SLA
2 2 (11.76%) COBIT
System Software
1 9 (52.94%) Active Directory
Vendors
1 6 (35.29%) Microsoft
2 3 (17.65%) Citrix
2 3 (17.65%) ServiceNow
3 2 (11.76%) SAP
4 1 (5.88%) Interwoven
4 1 (5.88%) Remedy
4 1 (5.88%) HP
4 1 (5.88%) Dell
4 1 (5.88%) VMware