The first table below looks at the demand for the Service Desk Team Leader role in IT contracts advertised for the London region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Desk Team Leader in their job title over the 3 months to 23 July 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the London region.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
23 Jul 2014
Same period 2013 Same period 2012
Service Desk Team Lead
Rank 396 399 397
Rank change year-on-year
+3 -2
Contract jobs requiring a Service Desk Team Leader 6 5 13
As % of all contract IT jobs located in London 0.026% 0.021% 0.049%
As % of the Job Titles category 0.028% 0.022% 0.053%
Number of daily rates quoted 1 0 6
Average daily rate
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£250 - £263
UK excluding London average daily rate £250 £288 £205
% change year-on-year
-13.04% +40.24%
Number of hourly rates quoted 3 4 3
Average hourly rate £32.00 £23.25 £20.00
Average hourly rate % change year-on-year
+37.63% +16.25%
UK excluding London average hourly rate £28.75 £17.50 £20.00
% change year-on-year
+64.28% -12.50%
Job Titles Category
London
Contract IT job ads with a match in the
Job Titles category
21546 22422 24477
As % of all contract IT jobs located in London 92.78% 92.46% 92.82%
Number of daily rates quoted 14798 15261 15876
Average daily rate £425 £450 £425
Average daily rate % change year-on-year
-5.55% +5.88%
90% offered a daily rate of more than £265 £275 £274
10% offered a daily rate of more than £600 £600 £600
UK excluding London average daily rate £350 £350 £350
Number of hourly rates quoted 398 472 642
Average hourly rate £17.50 £20.00 £20.00
Average hourly rate % change year-on-year
-12.50% -
90% offered a hourly rate of more than £11.50 £13.00 £13.00
10% offered a hourly rate of more than £41.90 £42.50 £43.95
UK excluding London average hourly rate £16.48 £17.23 £18.50
% change year-on-year
-4.32% -6.89%
Service Desk Team Leader
England

Service Desk Team Leader
Jobs Demand Trend in London

This chart provides a 3-month moving total of IT contractor jobs citing Service Desk Team Leader in the job title across the London region as a proportion of the total demand within the Job Titles category.

Service Desk Team Leader Jobs Demand Trend in London

Service Desk Team Leader
Daily Rate Trend in London

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Desk Team Leader across the London region.

Service Desk Team Leader Daily Rate Trend in London

Service Desk Team Leader
Hourly Rate Trend in London

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Desk Team Leader across the London region.

Service Desk Team Leader Hourly Rate Trend in London

Service Desk Team Leader
Contract Job Locations in London

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Service Desk Team Leader within the London region over the 3 months to 23 July 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
City of London +29 1 - -
Canary Wharf - - - -
Hammersmith - - - -
Wimbledon - - - -
Kingston Upon Thames - - - -
Teddington - - - -
Service Desk Team Leader
England

Service Desk Team Leader
Top 30 Related IT Skills in London

For the 6 months to 23 July 2014, IT contractor jobs across the London region that cited Service Desk Team Leader in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Service Desk Team Leader in their job title.

1 10 (62.50%) Windows
2 8 (50.00%) ITIL
3 7 (43.75%) Active Directory
3 7 (43.75%) Service Management
3 7 (43.75%) Incident Management
4 5 (31.25%) Windows 7
5 4 (25.00%) Microsoft Certification
6 3 (18.75%) MS Office
6 3 (18.75%) Knowledge Management
6 3 (18.75%) Windows Server 2008
6 3 (18.75%) Service Delivery
6 3 (18.75%) Law
6 3 (18.75%) Citrix
6 3 (18.75%) SLA
6 3 (18.75%) MCP
6 3 (18.75%) MCSE
7 2 (12.50%) Windows XP
7 2 (12.50%) MS Exchange
7 2 (12.50%) Windows Server 2003
7 2 (12.50%) Legal
7 2 (12.50%) ITIL Certification
8 1 (6.25%) Lync
8 1 (6.25%) ITIL V3
8 1 (6.25%) Capacity Management
8 1 (6.25%) Windows 8
8 1 (6.25%) Service Desk Management
8 1 (6.25%) ServiceNow
8 1 (6.25%) Interwoven
8 1 (6.25%) Operations Management
8 1 (6.25%) Windows Vista

Service Desk Team Leader
Top Related IT Skills in London by Category

For the 6 months to 23 July 2014, IT contractor jobs across the London region that cited Service Desk Team Leader in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Service Desk Team Leader in their job title. Up to 20 skills are shown per category.

Application Platforms
1 2 (12.50%) MS Exchange
2 1 (6.25%) WorkSite
2 1 (6.25%) Exchange Server 2007
2 1 (6.25%) Lync
2 1 (6.25%) SharePoint
Applications
1 3 (18.75%) MS Office
2 1 (6.25%) MS Excel
General
1 3 (18.75%) Law
2 2 (12.50%) Legal
3 1 (6.25%) Advertising
3 1 (6.25%) Pharmaceutical
3 1 (6.25%) Telecoms
Miscellaneous
1 1 (6.25%) Blackberry
1 1 (6.25%) Management Information System
1 1 (6.25%) FMCG
1 1 (6.25%) iPhone
Operating Systems
1 10 (62.50%) Windows
2 5 (31.25%) Windows 7
3 3 (18.75%) Windows Server 2008
4 2 (12.50%) Windows XP
4 2 (12.50%) Windows Server 2003
5 1 (6.25%) Windows Vista
5 1 (6.25%) Android
5 1 (6.25%) Windows 8
Processes & Methodologies
1 8 (50.00%) ITIL
2 7 (43.75%) Service Management
2 7 (43.75%) Incident Management
3 3 (18.75%) Service Delivery
3 3 (18.75%) Knowledge Management
4 1 (6.25%) ITSM
4 1 (6.25%) Document Management
4 1 (6.25%) Operations Management
4 1 (6.25%) Problem Management
4 1 (6.25%) Performance Management
4 1 (6.25%) ITIL V3
4 1 (6.25%) Capacity Management
4 1 (6.25%) Service Desk Management
Qualifications
1 4 (25.00%) Microsoft Certification
2 3 (18.75%) MCP
2 3 (18.75%) MCSE
3 2 (12.50%) ITIL Certification
Quality Assurance & Compliance
1 3 (18.75%) SLA
System Software
1 7 (43.75%) Active Directory
Systems Management
1 1 (6.25%) Backup Exec
Vendors
1 3 (18.75%) Citrix
2 1 (6.25%) Interwoven
2 1 (6.25%) VMware
2 1 (6.25%) LANDesk
2 1 (6.25%) ServiceNow
2 1 (6.25%) Cisco
2 1 (6.25%) Microsoft