The table below looks at the statistics for the Service Desk Team Leader role in IT jobs advertised for the London region. Included is a guide to the average salaries offered in IT jobs that have cited Service Desk Team Leader in their job title over the 3 months to 9 February 2016 with a comparison to the same period in the previous 2 years.

Location
3 months to
9 Feb 2016
Same period 2015 Same period 2014
Service Desk Team Lead
Rank 593 615 624
Rank change year-on-year
+22 +9
Permanent jobs requiring a Service Desk Team Leader 58 44 33
As % of all permanent IT jobs located in London 0.14% 0.11% 0.076%
As % of the Job Titles category 0.15% 0.11% 0.080%
Number of salaries quoted 47 44 30
Average salary £37,500 £37,500 £37,500
90% offered a salary of more than £28,000 £29,000 £34,750
10% offered a salary of more than £45,000 £44,250 £42,500
UK excluding London average salary £30,500 £34,000 £28,500
% change year-on-year
-10.29% +19.29%
Service Desk Team Leader
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the London region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
London
Permanent IT job ads with a match in the
Job Titles category
39184 39901 41305
As % of all permanent IT jobs located in London 95.68% 95.77% 95.69%
Number of salaries quoted 33782 33821 33803
Average salary £55,000 £52,500 £52,500
Average salary % change year-on-year
+4.76% -
90% offered a salary of more than £32,500 £31,500 £32,500
10% offered a salary of more than £80,000 £77,500 £75,000
UK excluding London average salary £42,000 £40,000 £40,000
% change year-on-year
+5.00% -

Service Desk Team Leader
Jobs Demand Trend in London

This chart provides a 3-month moving total of permanent IT jobs citing Service Desk Team Leader in the job title across the London region as a proportion of the total demand within the Job Titles category.

Service Desk Team Leader Jobs Demand Trend in London

Service Desk Team Leader
Salary Trend in London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Team Leader across the London region.

Service Desk Team Leader Salary Trend in London

Service Desk Team Leader
Salary Histogram in London

This chart provides a salary histogram for IT jobs citing Service Desk Team Leader across the London region over the 3 months to 9 February 2016.

Service Desk Team Leader Salary Histogram in London

Service Desk Team Leader
Job Locations in London

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Desk Team Leader within the London region over the 3 months to 9 February 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
City of London +62 10 £34,250 -6.06% 1
Croydon +3 7 £28,000 -
Kingston Upon Thames - 1 £33,649 -
Service Desk Team Leader
England

Service Desk Team Leader
Top 30 Related IT Skills in London

For the 6 months to 9 February 2016, IT jobs across the London region that cited Service Desk Team Leader in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Team Leader in their job title.

1 81 (68.07%) Windows
2 69 (57.98%) ITIL
3 67 (56.30%) Active Directory
4 65 (54.62%) Windows 7
5 55 (46.22%) Microsoft
6 40 (33.61%) Service Management
7 34 (28.57%) Finance
8 30 (25.21%) SLA
9 26 (21.85%) MS Office
10 25 (21.01%) Windows Server
11 24 (20.17%) Service Delivery
11 24 (20.17%) Law
11 24 (20.17%) Legal
11 24 (20.17%) Incident Management
12 20 (16.81%) Windows Server 2008
12 20 (16.81%) Mentoring
13 19 (15.97%) Continuous Improvement
14 18 (15.13%) Office 365
15 17 (14.29%) Blackberry
16 16 (13.45%) Banking
16 16 (13.45%) Problem Management
17 15 (12.61%) Wireless
17 15 (12.61%) TCP/IP
17 15 (12.61%) DNS
18 14 (11.76%) MS Exchange
18 14 (11.76%) ITIL Certification
18 14 (11.76%) DHCP
18 14 (11.76%) Windows Server 2012
19 13 (10.92%) Windows 8
19 13 (10.92%) Hedge funds

Service Desk Team Leader
Top Related IT Skills in London by Category

For the 6 months to 9 February 2016, IT jobs across the London region that cited Service Desk Team Leader in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Team Leader in their job title. Up to 20 skills are shown per category.

Application Platforms
1 14 (11.76%) MS Exchange
2 11 (9.24%) Skype for Business
3 5 (4.20%) Blackberry Enterprise Server
4 1 (0.84%) Exchange Server 2007
4 1 (0.84%) Exchange Server 2010
Applications
1 26 (21.85%) MS Office
2 4 (3.36%) MS Excel
3 1 (0.84%) MS PowerPoint
3 1 (0.84%) MS Visio
Cloud Services
1 18 (15.13%) Office 365
2 5 (4.20%) Mimecast
Communications & Networking
1 15 (12.61%) DNS
1 15 (12.61%) TCP/IP
1 15 (12.61%) Wireless
2 14 (11.76%) DHCP
3 13 (10.92%) VPN
4 10 (8.40%) Broadband
5 5 (4.20%) Firewall
5 5 (4.20%) GoToMeeting
6 4 (3.36%) SMTP
7 2 (1.68%) Intranet
8 1 (0.84%) HTTPS
8 1 (0.84%) LAN
8 1 (0.84%) PABX
8 1 (0.84%) WAN
Database & Business Intelligence
1 6 (5.04%) SQL Server
2 1 (0.84%) Crystal Reports
General
1 34 (28.57%) Finance
2 24 (20.17%) Law
2 24 (20.17%) Legal
3 16 (13.45%) Banking
4 13 (10.92%) Financial Institution
4 13 (10.92%) Investment Banking
5 7 (5.88%) Telecoms
6 2 (1.68%) Advertising
7 1 (0.84%) Marketing
7 1 (0.84%) Private Banking
Libraries, Frameworks & Software Standards
1 5 (4.20%) .NET
Miscellaneous
1 17 (14.29%) Blackberry
2 13 (10.92%) Hedge funds
3 6 (5.04%) Analytical Skills
4 2 (1.68%) Management Information System
4 2 (1.68%) SecurID
5 1 (0.84%) AS400
5 1 (0.84%) Equities
5 1 (0.84%) Fixed Income
5 1 (0.84%) iPad
5 1 (0.84%) iPhone
5 1 (0.84%) Statistics
Operating Systems
1 81 (68.07%) Windows
2 65 (54.62%) Windows 7
3 25 (21.01%) Windows Server
4 20 (16.81%) Windows Server 2008
5 14 (11.76%) Windows Server 2012
6 13 (10.92%) Windows 8
7 11 (9.24%) Windows Server 2003
8 10 (8.40%) Windows 10
9 6 (5.04%) Android
9 6 (5.04%) Apple iOS
10 2 (1.68%) Linux
11 1 (0.84%) Windows Mobile
11 1 (0.84%) Windows Vista
11 1 (0.84%) Windows XP
Processes & Methodologies
1 69 (57.98%) ITIL
2 40 (33.61%) Service Management
3 24 (20.17%) Incident Management
3 24 (20.17%) Service Delivery
4 20 (16.81%) Mentoring
5 19 (15.97%) Continuous Improvement
6 16 (13.45%) Problem Management
7 7 (5.88%) Analytics
7 7 (5.88%) Knowledge Management
7 7 (5.88%) Line Management
8 5 (4.20%) Ticket Management
9 4 (3.36%) Change Management
9 4 (3.36%) Document Management
9 4 (3.36%) Information Security
9 4 (3.36%) Service Desk Management
10 3 (2.52%) Coaching
10 3 (2.52%) Release Management
10 3 (2.52%) Workflow
11 2 (1.68%) People Management
11 2 (1.68%) Performance Monitoring
Programming Languages
1 8 (6.72%) SQL
2 5 (4.20%) Java
3 3 (2.52%) VB
3 3 (2.52%) VB6
4 2 (1.68%) C
4 2 (1.68%) JavaScript
5 1 (0.84%) PowerShell
Qualifications
1 14 (11.76%) ITIL Certification
2 8 (6.72%) Degree
3 5 (4.20%) HND
3 5 (4.20%) ITIL Foundation Certificate
4 2 (1.68%) Security Cleared
5 1 (0.84%) CCNA
5 1 (0.84%) Cisco Certification
5 1 (0.84%) MCSA
5 1 (0.84%) Microsoft Certification
5 1 (0.84%) MOS
5 1 (0.84%) SC Cleared
Quality Assurance & Compliance
1 30 (25.21%) SLA
2 2 (1.68%) QA
3 1 (0.84%) ISO/IEC 27001
System Software
1 67 (56.30%) Active Directory
2 10 (8.40%) Hyper-V
3 3 (2.52%) XenApp
4 1 (0.84%) VMware Infrastructure
4 1 (0.84%) vSphere
Systems Management
1 6 (5.04%) SCCM
Vendors
1 55 (46.22%) Microsoft
2 12 (10.08%) Citrix
3 11 (9.24%) iManage
4 10 (8.40%) VMware
5 8 (6.72%) ServiceNow
6 7 (5.88%) Oracle
7 5 (4.20%) HP
7 5 (4.20%) Mitel
8 4 (3.36%) Dell
8 4 (3.36%) Veeam
9 2 (1.68%) Apple
9 2 (1.68%) Canon
9 2 (1.68%) Compaq
10 1 (0.84%) Adobe
10 1 (0.84%) Bloomberg
10 1 (0.84%) Cisco
10 1 (0.84%) Fidessa
10 1 (0.84%) MobileIron
10 1 (0.84%) ProCurve
10 1 (0.84%) Reuters