The table below looks at the statistics for the Service Desk Team Leader role in IT jobs advertised for the London region. Included is a guide to the average salaries offered in IT jobs that have cited Service Desk Team Leader in their job title over the 3 months to 19 September 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
19 Sep 2014
Same period 2013 Same period 2012
Service Desk Team Lead
Rank 592 585 621
Rank change year-on-year
-7 +36
Permanent jobs requiring a Service Desk Team Leader 42 21 29
As % of all permanent IT jobs located in London 0.091% 0.047% 0.058%
As % of the Job Titles category 0.098% 0.050% 0.062%
Number of salaries quoted 34 19 28
Average salary £35,500 £30,000 £33,250
Average salary % change year-on-year
+18.33% -9.77%
90% offered a salary of more than £30,000 £29,000 £28,025
10% offered a salary of more than £45,000 £37,700 £47,200
UK excluding London average salary £28,500 £30,000 £30,500
% change year-on-year
-5.00% -1.63%
Service Desk Team Leader
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the London region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
London
Permanent IT job ads with a match in the
Job Titles category
43006 41638 46964
As % of all permanent IT jobs located in London 93.37% 93.52% 94.55%
Number of salaries quoted 35883 35024 40689
Average salary £52,500 £52,500 £50,000
Average salary % change year-on-year
- +5.00%
90% offered a salary of more than £32,500 £32,500 £32,500
10% offered a salary of more than £75,000 £77,500 £77,500
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

Service Desk Team Leader
Jobs Demand Trend in London

This chart provides a 3-month moving total of permanent IT jobs citing Service Desk Team Leader in the job title across the London region as a proportion of the total demand within the Job Titles category.

Service Desk Team Leader Jobs Demand Trend in London

Service Desk Team Leader
Salary Trend in London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Team Leader across the London region.

Service Desk Team Leader Salary Trend in London

Service Desk Team Leader
Salary Histogram in London

This chart provides a salary histogram for IT jobs citing Service Desk Team Leader across the London region over the 3 months to 19 September 2014.

Service Desk Team Leader Salary Histogram in London

Service Desk Team Leader
Job Locations in London

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Desk Team Leader within the London region over the 3 months to 19 September 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
City of London +15 11 £36,500 +25.86%
Kingston Upon Thames - 1 - -
Service Desk Team Leader
England

Service Desk Team Leader
Top 30 Related IT Skills in London

For the 6 months to 19 September 2014, IT jobs across the London region that cited Service Desk Team Leader in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Team Leader in their job title.

1 82 (83.67%) ITIL
2 66 (67.35%) Windows
3 42 (42.86%) Active Directory
4 36 (36.73%) MS Office
5 35 (35.71%) Finance
6 34 (34.69%) Windows 7
7 32 (32.65%) Microsoft
8 31 (31.63%) Windows XP
9 28 (28.57%) MS Excel
10 27 (27.55%) Service Delivery
11 26 (26.53%) SLA
12 25 (25.51%) Incident Management
13 20 (20.41%) Mentoring
14 17 (17.35%) ITIL Certification
15 15 (15.31%) Law
15 15 (15.31%) Service Management
16 14 (14.29%) Banking
16 14 (14.29%) Citrix
17 13 (13.27%) Microsoft Certification
17 13 (13.27%) Analytical Skills
18 12 (12.24%) MCSE
18 12 (12.24%) Legal
19 11 (11.22%) Change Management
19 11 (11.22%) ServiceNow
20 10 (10.20%) LAN
21 9 (9.18%) WAN
21 9 (9.18%) Blackberry Enterprise Server
22 8 (8.16%) Mac OS X
22 8 (8.16%) Document Management
22 8 (8.16%) Problem Management

Service Desk Team Leader
Top Related IT Skills in London by Category

For the 6 months to 19 September 2014, IT jobs across the London region that cited Service Desk Team Leader in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Team Leader in their job title. Up to 20 skills are shown per category.

Application Platforms
1 9 (9.18%) Blackberry Enterprise Server
2 5 (5.10%) Lync
3 3 (3.06%) Documentum
4 1 (1.02%) MS Exchange
4 1 (1.02%) Exchange Server 2003
4 1 (1.02%) WorkSite
4 1 (1.02%) Exchange Server 2010
Applications
1 36 (36.73%) MS Office
2 28 (28.57%) MS Excel
3 2 (2.04%) MS PowerPoint
4 1 (1.02%) MS Visio
Cloud Services
1 3 (3.06%) Office 365
2 1 (1.02%) Google Apps
Communications & Networking
1 10 (10.20%) LAN
2 9 (9.18%) WAN
3 7 (7.14%) TCP/IP
4 6 (6.12%) VPN
4 6 (6.12%) VoIP
5 5 (5.10%) DHCP
6 4 (4.08%) Wireless
7 2 (2.04%) IP Telephony
7 2 (2.04%) DNS
8 1 (1.02%) DSL
8 1 (1.02%) Wi-Fi
8 1 (1.02%) PABX
8 1 (1.02%) GSM
Database & Business Intelligence
1 1 (1.02%) MySQL
1 1 (1.02%) SQL Server
Development Applications
1 3 (3.06%) Serena SBM
General
1 35 (35.71%) Finance
2 15 (15.31%) Law
3 14 (14.29%) Banking
4 12 (12.24%) Legal
5 7 (7.14%) Advertising
5 7 (7.14%) Financial Institution
6 3 (3.06%) Retail
6 3 (3.06%) Publishing
7 2 (2.04%) Investment Banking
7 2 (2.04%) Telecoms
Miscellaneous
1 13 (13.27%) Analytical Skills
2 5 (5.10%) Hedge funds
3 4 (4.08%) Blackberry
4 3 (3.06%) Management Information System
4 3 (3.06%) Computer Science
5 2 (2.04%) Video Conferencing
5 2 (2.04%) User Experience
5 2 (2.04%) Statistics
5 2 (2.04%) Mathematics
6 1 (1.02%) EPoS
6 1 (1.02%) NHS
6 1 (1.02%) AS400
6 1 (1.02%) PDA
6 1 (1.02%) Digital Media
6 1 (1.02%) iPhone
6 1 (1.02%) iPad
Operating Systems
1 66 (67.35%) Windows
2 34 (34.69%) Windows 7
3 31 (31.63%) Windows XP
4 8 (8.16%) Mac OS X
5 6 (6.12%) Windows Server 2008
6 5 (5.10%) Windows Vista
7 4 (4.08%) Windows 8
8 1 (1.02%) Android
8 1 (1.02%) Windows Server 2003
Processes & Methodologies
1 82 (83.67%) ITIL
2 27 (27.55%) Service Delivery
3 25 (25.51%) Incident Management
4 20 (20.41%) Mentoring
5 15 (15.31%) Service Management
6 11 (11.22%) Change Management
7 8 (8.16%) Document Management
7 8 (8.16%) Problem Management
8 7 (7.14%) People Management
8 7 (7.14%) Continuous Improvement
9 5 (5.10%) Mobile Device Management
9 5 (5.10%) Service Desk Management
10 4 (4.08%) Performance Monitoring
10 4 (4.08%) Line Management
10 4 (4.08%) ITIL V2
10 4 (4.08%) Portfolio Management
10 4 (4.08%) Coaching
11 3 (3.06%) E-Commerce
11 3 (3.06%) Project Management
12 2 (2.04%) Asset Management
Programming Languages
1 3 (3.06%) SQL
2 2 (2.04%) PowerShell
3 1 (1.02%) C
Qualifications
1 17 (17.35%) ITIL Certification
2 13 (13.27%) Microsoft Certification
3 12 (12.24%) MCSE
4 7 (7.14%) MCP
5 6 (6.12%) MCITP
5 6 (6.12%) Degree
6 5 (5.10%) MCDST
7 4 (4.08%) MCSA
8 3 (3.06%) CCENT
8 3 (3.06%) Security Cleared
9 1 (1.02%) ITIL Foundation Certificate
9 1 (1.02%) A+ Certification
9 1 (1.02%) Network+ Certification
9 1 (1.02%) MOS
Quality Assurance & Compliance
1 26 (26.53%) SLA
2 1 (1.02%) ISO 9000
System Software
1 42 (42.86%) Active Directory
Systems Management
1 7 (7.14%) SCCM
2 4 (4.08%) Cisco UCCX
3 3 (3.06%) Tivoli
Vendors
1 32 (32.65%) Microsoft
2 14 (14.29%) Citrix
3 11 (11.22%) ServiceNow
4 3 (3.06%) Hummingbird
4 3 (3.06%) Open Text
4 3 (3.06%) Serena
4 3 (3.06%) Altiris
4 3 (3.06%) Interwoven
4 3 (3.06%) Cisco
5 2 (2.04%) Apple
6 1 (1.02%) Toshiba
6 1 (1.02%) Avaya
6 1 (1.02%) IBM
6 1 (1.02%) Adobe
6 1 (1.02%) HP
6 1 (1.02%) Google
6 1 (1.02%) VMware
6 1 (1.02%) SAP