The table below looks at the statistics for the Service Desk Team Leader role in IT jobs advertised for the London region. Included is a guide to the average salaries offered in IT jobs that have cited Service Desk Team Leader in their job title over the 3 months to 17 April 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
17 Apr 2015
Same period 2014 Same period 2013
Service Desk Team Lead
Rank 597 593 593
Rank change year-on-year
-4 0
Permanent jobs requiring a Service Desk Team Leader 43 58 38
As % of all permanent IT jobs located in London 0.097% 0.12% 0.082%
As % of the Job Titles category 0.10% 0.13% 0.087%
Number of salaries quoted 43 53 23
Average salary £37,500 £40,000 £37,500
Average salary % change year-on-year
-6.25% +6.66%
90% offered a salary of more than £30,000 £30,000 £28,600
10% offered a salary of more than £42,084 £47,500 £42,500
UK excluding London average salary £32,500 £27,685 £29,500
% change year-on-year
+17.39% -6.15%
Service Desk Team Leader
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the London region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
London
Permanent IT job ads with a match in the
Job Titles category
41638 46377 43450
As % of all permanent IT jobs located in London 93.52% 93.93% 93.98%
Number of salaries quoted 35147 38246 36697
Average salary £55,000 £52,500 £50,000
Average salary % change year-on-year
+4.76% +5.00%
90% offered a salary of more than £32,000 £31,500 £32,500
10% offered a salary of more than £79,000 £75,000 £75,250
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Service Desk Team Leader
Jobs Demand Trend in London

This chart provides a 3-month moving total of permanent IT jobs citing Service Desk Team Leader in the job title across the London region as a proportion of the total demand within the Job Titles category.

Service Desk Team Leader Jobs Demand Trend in London

Service Desk Team Leader
Salary Trend in London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Team Leader across the London region.

Service Desk Team Leader Salary Trend in London

Service Desk Team Leader
Salary Histogram in London

This chart provides a salary histogram for IT jobs citing Service Desk Team Leader across the London region over the 3 months to 17 April 2015.

Service Desk Team Leader Salary Histogram in London

Service Desk Team Leader
Job Locations in London

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Desk Team Leader within the London region over the 3 months to 17 April 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
City of London +17 7 £40,000 -5.88% 1
Bromley +11 3 £30,000 -7.69%
Uxbridge - 3 £37,500 -
Service Desk Team Leader
England

Service Desk Team Leader
Top 30 Related IT Skills in London

For the 6 months to 17 April 2015, IT jobs across the London region that cited Service Desk Team Leader in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Team Leader in their job title.

1 54 (65.06%) ITIL
2 52 (62.65%) Windows
3 35 (42.17%) Active Directory
4 34 (40.96%) SLA
5 30 (36.14%) Microsoft
6 27 (32.53%) MS Office
7 23 (27.71%) Law
8 22 (26.51%) MS Excel
8 22 (26.51%) Service Delivery
9 20 (24.10%) Windows 7
10 19 (22.89%) Legal
11 15 (18.07%) MS Exchange
12 11 (13.25%) Finance
12 11 (13.25%) Windows Server 2008
12 11 (13.25%) Continuous Improvement
12 11 (13.25%) Mentoring
13 10 (12.05%) Citrix
14 9 (10.84%) Blackberry
14 9 (10.84%) Service Management
14 9 (10.84%) Windows XP
14 9 (10.84%) WorkSite
15 8 (9.64%) Statistics
15 8 (9.64%) Mac OS X
15 8 (9.64%) Line Management
16 7 (8.43%) Service Desk Management
16 7 (8.43%) ITIL Certification
16 7 (8.43%) Cisco
16 7 (8.43%) TCP/IP
16 7 (8.43%) Problem Management
16 7 (8.43%) Performance Management

Service Desk Team Leader
Top Related IT Skills in London by Category

For the 6 months to 17 April 2015, IT jobs across the London region that cited Service Desk Team Leader in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Team Leader in their job title. Up to 20 skills are shown per category.

Application Platforms
1 15 (18.07%) MS Exchange
2 9 (10.84%) WorkSite
3 6 (7.23%) Exchange Server 2010
4 5 (6.02%) Blackberry Enterprise Server
4 5 (6.02%) Exchange Server 2007
4 5 (6.02%) Lync
5 2 (2.41%) IIS
6 1 (1.20%) IBM Notes
6 1 (1.20%) Documentum
Applications
1 27 (32.53%) MS Office
2 22 (26.51%) MS Excel
3 4 (4.82%) Adobe Creative Suite
4 3 (3.61%) MS PowerPoint
5 2 (2.41%) Spreadsheet
6 1 (1.20%) MS Visio
Business Applications
1 1 (1.20%) assyst
Cloud Services
1 3 (3.61%) Office 365
1 3 (3.61%) Mimecast
Communications & Networking
1 7 (8.43%) TCP/IP
2 6 (7.23%) DHCP
3 4 (4.82%) VoIP
3 4 (4.82%) DNS
4 3 (3.61%) Firewall
5 2 (2.41%) Wireless
5 2 (2.41%) SAN
5 2 (2.41%) Internet
6 1 (1.20%) VPN
6 1 (1.20%) WAN
6 1 (1.20%) LAN
Database & Business Intelligence
1 6 (7.23%) SQL Server
2 2 (2.41%) SQL Server 2005
2 2 (2.41%) SQL Server 2008
Development Applications
1 2 (2.41%) Serena SBM
General
1 23 (27.71%) Law
2 19 (22.89%) Legal
3 11 (13.25%) Finance
4 6 (7.23%) Telecoms
5 4 (4.82%) Advertising
6 3 (3.61%) Billing
6 3 (3.61%) Marketing
7 2 (2.41%) Publishing
7 2 (2.41%) Banking
7 2 (2.41%) Retail
8 1 (1.20%) Investment Banking
8 1 (1.20%) Financial Institution
Miscellaneous
1 9 (10.84%) Blackberry
2 8 (9.64%) Statistics
3 4 (4.82%) Analytical Skills
4 2 (2.41%) Performance Metrics
4 2 (2.41%) Hedge funds
4 2 (2.41%) User Experience
5 1 (1.20%) Foreign Exchange (FX)
5 1 (1.20%) New Media
5 1 (1.20%) Computer Science
5 1 (1.20%) iPhone
5 1 (1.20%) Management Information System
5 1 (1.20%) Equities
Operating Systems
1 52 (62.65%) Windows
2 20 (24.10%) Windows 7
3 11 (13.25%) Windows Server 2008
4 9 (10.84%) Windows XP
5 8 (9.64%) Mac OS X
6 6 (7.23%) Windows 8
7 5 (6.02%) Windows Server 2012
7 5 (6.02%) Windows Server 2003
8 2 (2.41%) Linux
9 1 (1.20%) Windows Vista
Processes & Methodologies
1 54 (65.06%) ITIL
2 22 (26.51%) Service Delivery
3 11 (13.25%) Continuous Improvement
3 11 (13.25%) Mentoring
4 9 (10.84%) Service Management
5 8 (9.64%) Line Management
6 7 (8.43%) Service Desk Management
6 7 (8.43%) Problem Management
6 7 (8.43%) Performance Management
7 6 (7.23%) Root Cause Analysis
8 5 (6.02%) People Management
8 5 (6.02%) CRM
8 5 (6.02%) Incident Management
9 4 (4.82%) Document Management
10 3 (3.61%) Project Management
10 3 (3.61%) Change Control
11 2 (2.41%) DevOps
11 2 (2.41%) Network Management
11 2 (2.41%) ITIL V3
11 2 (2.41%) Investment Management
Programming Languages
1 4 (4.82%) SQL
2 2 (2.41%) PowerShell
Qualifications
1 7 (8.43%) ITIL Certification
2 5 (6.02%) Microsoft Certification
3 4 (4.82%) MCSE
4 3 (3.61%) MCSA
4 3 (3.61%) MCP
4 3 (3.61%) MCITP
5 2 (2.41%) Degree
5 2 (2.41%) CCENT
5 2 (2.41%) CCNA
5 2 (2.41%) Cisco Certification
6 1 (1.20%) HND
6 1 (1.20%) CCIE
6 1 (1.20%) CCNP
6 1 (1.20%) SC Cleared
6 1 (1.20%) Security Cleared
6 1 (1.20%) HP AIS
6 1 (1.20%) ITIL Foundation Certificate
6 1 (1.20%) MCDST
6 1 (1.20%) MCTS
Quality Assurance & Compliance
1 34 (40.96%) SLA
System Software
1 35 (42.17%) Active Directory
2 3 (3.61%) vSphere
3 2 (2.41%) XenApp
Systems Management
1 3 (3.61%) Backup Exec
1 3 (3.61%) SCCM
2 2 (2.41%) Tivoli
3 1 (1.20%) ITRS Geneos
3 1 (1.20%) AirWatch
Vendors
1 30 (36.14%) Microsoft
2 10 (12.05%) Citrix
3 7 (8.43%) Cisco
4 5 (6.02%) Avaya
4 5 (6.02%) Apple
4 5 (6.02%) VMware
5 4 (4.82%) Adobe
5 4 (4.82%) HP
5 4 (4.82%) ServiceNow
6 3 (3.61%) Altiris
6 3 (3.61%) Sophos
7 2 (2.41%) SonicWALL
7 2 (2.41%) Kaseya
7 2 (2.41%) Serena
7 2 (2.41%) Dell
7 2 (2.41%) Interwoven
8 1 (1.20%) NetApp
8 1 (1.20%) Lotus
8 1 (1.20%) Mitel
8 1 (1.20%) Hummingbird
London
Information Technology Services
Salary: £32k - 38k per year + Benefits
Posted: 3 days ago
London
Information Technology Services
Salary: £40k - 45k per year + Benefits
Posted: 5 days ago
London
Information Technology Services
Salary: £32k - 38k per year + Benefits
Posted: 5 days ago
City of London
Claremont Consulting Limited
Salary: £35000 - £45000 per annum + benefits
Posted: 15 days ago
London
Capita - ITIN
Salary: £25000 - £30000 per annum + benefits
Posted: 22 days ago