The table below looks at the statistics for the Service Desk Team Leader role in IT jobs advertised for the London region. Included is a guide to the average salaries offered in IT jobs that have cited Service Desk Team Leader in their job title over the 3 months to 28 August 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
28 Aug 2014
Same period 2013 Same period 2012
Service Desk Team Lead
Rank 576 588 616
Rank change year-on-year
+12 +28
Permanent jobs requiring a Service Desk Team Leader 40 23 30
As % of all permanent IT jobs located in London 0.086% 0.052% 0.059%
As % of the Job Titles category 0.092% 0.056% 0.063%
Number of salaries quoted 32 21 27
Average salary £35,500 £29,000 £35,000
Average salary % change year-on-year
+22.41% -17.14%
90% offered a salary of more than £30,000 £29,000 £28,150
10% offered a salary of more than £44,500 £37,500 £47,600
UK excluding London average salary £28,000 £30,000 £30,000
% change year-on-year
-6.66% -
Service Desk Team Leader
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the London region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
London
Permanent IT job ads with a match in the
Job Titles category
43382 41176 47807
As % of all permanent IT jobs located in London 93.43% 93.47% 94.56%
Number of salaries quoted 36237 34565 41496
Average salary £52,500 £52,500 £52,500
90% offered a salary of more than £31,500 £32,500 £32,500
10% offered a salary of more than £75,000 £77,500 £77,500
UK excluding London average salary £40,000 £39,000 £38,500
% change year-on-year
+2.56% +1.29%

Service Desk Team Leader
Jobs Demand Trend in London

This chart provides a 3-month moving total of permanent IT jobs citing Service Desk Team Leader in the job title across the London region as a proportion of the total demand within the Job Titles category.

Service Desk Team Leader Jobs Demand Trend in London

Service Desk Team Leader
Salary Trend in London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Team Leader across the London region.

Service Desk Team Leader Salary Trend in London

Service Desk Team Leader
Salary Histogram in London

This chart provides a salary histogram for IT jobs citing Service Desk Team Leader across the London region over the 3 months to 28 August 2014.

Service Desk Team Leader Salary Histogram in London

Service Desk Team Leader
Job Locations in London

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Desk Team Leader within the London region over the 3 months to 28 August 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
City of London +4 9 £36,500 +25.86% 1
Wimbledon - 2 £37,500 -
Kingston Upon Thames - 1 - -
Hammersmith - 1 £35,000 -
Service Desk Team Leader
England

Service Desk Team Leader
Top 30 Related IT Skills in London

For the 6 months to 28 August 2014, IT jobs across the London region that cited Service Desk Team Leader in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Team Leader in their job title.

1 90 (89.11%) ITIL
2 63 (62.38%) Windows
3 39 (38.61%) Active Directory
4 34 (33.66%) Finance
5 32 (31.68%) Windows 7
6 31 (30.69%) Microsoft
6 31 (30.69%) Windows XP
7 30 (29.70%) MS Excel
7 30 (29.70%) MS Office
8 28 (27.72%) Incident Management
9 27 (26.73%) Service Delivery
10 26 (25.74%) SLA
11 20 (19.80%) Law
12 16 (15.84%) ITIL Certification
13 15 (14.85%) Service Management
14 14 (13.86%) Legal
14 14 (13.86%) Microsoft Certification
15 13 (12.87%) MCSE
16 12 (11.88%) Banking
17 11 (10.89%) ServiceNow
17 11 (10.89%) Change Management
18 10 (9.90%) Blackberry Enterprise Server
18 10 (9.90%) LAN
19 9 (8.91%) Citrix
19 9 (8.91%) WAN
19 9 (8.91%) Problem Management
20 8 (7.92%) Mac OS X
20 8 (7.92%) Advertising
21 7 (6.93%) Financial Institution
21 7 (6.93%) Document Management

Service Desk Team Leader
Top Related IT Skills in London by Category

For the 6 months to 28 August 2014, IT jobs across the London region that cited Service Desk Team Leader in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Team Leader in their job title. Up to 20 skills are shown per category.

Application Platforms
1 10 (9.90%) Blackberry Enterprise Server
2 3 (2.97%) Documentum
3 1 (0.99%) MS Exchange
3 1 (0.99%) Lync
3 1 (0.99%) Exchange Server 2010
3 1 (0.99%) Exchange Server 2003
Applications
1 30 (29.70%) MS Excel
1 30 (29.70%) MS Office
2 2 (1.98%) MS PowerPoint
3 1 (0.99%) MS Visio
Cloud Services
1 3 (2.97%) Office 365
2 1 (0.99%) Google Apps
Communications & Networking
1 10 (9.90%) LAN
2 9 (8.91%) WAN
3 5 (4.95%) TCP/IP
3 5 (4.95%) VPN
3 5 (4.95%) Wireless
4 4 (3.96%) VoIP
5 3 (2.97%) DHCP
5 3 (2.97%) IP Telephony
6 2 (1.98%) DNS
7 1 (0.99%) GSM
7 1 (0.99%) Wi-Fi
7 1 (0.99%) DSL
7 1 (0.99%) PABX
Database & Business Intelligence
1 1 (0.99%) MySQL
1 1 (0.99%) SQL Server
Development Applications
1 1 (0.99%) Serena SBM
General
1 34 (33.66%) Finance
2 20 (19.80%) Law
3 14 (13.86%) Legal
4 12 (11.88%) Banking
5 8 (7.92%) Advertising
6 7 (6.93%) Financial Institution
7 3 (2.97%) Publishing
8 2 (1.98%) Retail
8 2 (1.98%) Telecoms
Miscellaneous
1 4 (3.96%) Computer Science
1 4 (3.96%) Hedge funds
1 4 (3.96%) Management Information System
1 4 (3.96%) Blackberry
2 3 (2.97%) Mathematics
3 2 (1.98%) Statistics
3 2 (1.98%) Video Conferencing
4 1 (0.99%) AS400
4 1 (0.99%) EPoS
4 1 (0.99%) NHS
4 1 (0.99%) iPhone
4 1 (0.99%) iPad
4 1 (0.99%) Digital Media
4 1 (0.99%) PDA
Operating Systems
1 63 (62.38%) Windows
2 32 (31.68%) Windows 7
3 31 (30.69%) Windows XP
4 8 (7.92%) Mac OS X
5 7 (6.93%) Windows Vista
6 6 (5.94%) Windows Server 2008
7 1 (0.99%) Windows Server 2003
7 1 (0.99%) Windows 8
Processes & Methodologies
1 90 (89.11%) ITIL
2 28 (27.72%) Incident Management
3 27 (26.73%) Service Delivery
4 15 (14.85%) Service Management
5 11 (10.89%) Change Management
6 9 (8.91%) Problem Management
7 7 (6.93%) Document Management
8 5 (4.95%) Performance Monitoring
8 5 (4.95%) Mobile Device Management
8 5 (4.95%) Service Desk Management
9 4 (3.96%) Portfolio Management
10 3 (2.97%) E-Commerce
10 3 (2.97%) Project Management
10 3 (2.97%) Continuous Improvement
10 3 (2.97%) Time Management
11 2 (1.98%) ITIL V3
11 2 (1.98%) ITIL V2
12 1 (0.99%) PRINCE2
12 1 (0.99%) ITSM
12 1 (0.99%) Change Control
Programming Languages
1 4 (3.96%) SQL
2 1 (0.99%) C
Qualifications
1 16 (15.84%) ITIL Certification
2 14 (13.86%) Microsoft Certification
3 13 (12.87%) MCSE
4 6 (5.94%) MCDST
4 6 (5.94%) MCITP
4 6 (5.94%) Degree
4 6 (5.94%) MCP
5 4 (3.96%) MCSA
6 3 (2.97%) Security Cleared
7 1 (0.99%) A+ Certification
7 1 (0.99%) Network+ Certification
7 1 (0.99%) ITIL Foundation Certificate
7 1 (0.99%) CCENT
7 1 (0.99%) MOS
Quality Assurance & Compliance
1 26 (25.74%) SLA
2 4 (3.96%) ISO 9000
System Software
1 39 (38.61%) Active Directory
Systems Management
1 5 (4.95%) SCCM
2 4 (3.96%) Cisco UCCX
3 1 (0.99%) Tivoli
Vendors
1 31 (30.69%) Microsoft
2 11 (10.89%) ServiceNow
3 9 (8.91%) Citrix
4 3 (2.97%) Interwoven
4 3 (2.97%) Open Text
4 3 (2.97%) Hummingbird
5 1 (0.99%) Cisco
5 1 (0.99%) IBM
5 1 (0.99%) Adobe
5 1 (0.99%) HP
5 1 (0.99%) SAP
5 1 (0.99%) Serena
5 1 (0.99%) Apple
5 1 (0.99%) Toshiba
5 1 (0.99%) Google
5 1 (0.99%) Altiris
City, London
Pioneer Search
Salary: £55000.00 - £65000.00 per annum + Bonus + Benefits
Posted: 2 days ago