The table below looks at the statistics for the Service Desk Team Leader role in IT jobs advertised for the London region. Included is a guide to the average salaries offered in IT jobs that have cited Service Desk Team Leader in their job title over the 3 months to 29 May 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
29 May 2015
Same period 2014 Same period 2013
Service Desk Team Lead
Rank 582 609 602
Rank change year-on-year
+27 -7
Permanent jobs requiring a Service Desk Team Leader 34 61 30
As % of all permanent IT jobs located in London 0.079% 0.12% 0.068%
As % of the Job Titles category 0.085% 0.13% 0.072%
Number of salaries quoted 34 58 22
Average salary £37,500 £42,000 £34,250
Average salary % change year-on-year
-10.71% +22.62%
90% offered a salary of more than £30,000 £29,700 £29,100
10% offered a salary of more than £44,250 £47,500 £37,250
UK excluding London average salary £35,000 £27,500 £32,500
% change year-on-year
+27.27% -15.38%
Service Desk Team Leader
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the London region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
London
Permanent IT job ads with a match in the
Job Titles category
40032 46094 41422
As % of all permanent IT jobs located in London 93.46% 93.82% 93.76%
Number of salaries quoted 33828 38605 34886
Average salary £55,000 £52,500 £50,000
Average salary % change year-on-year
+4.76% +5.00%
90% offered a salary of more than £32,500 £32,500 £32,500
10% offered a salary of more than £80,000 £75,000 £77,500
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Service Desk Team Leader
Jobs Demand Trend in London

This chart provides a 3-month moving total of permanent IT jobs citing Service Desk Team Leader in the job title across the London region as a proportion of the total demand within the Job Titles category.

Service Desk Team Leader Jobs Demand Trend in London

Service Desk Team Leader
Salary Trend in London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Team Leader across the London region.

Service Desk Team Leader Salary Trend in London

Service Desk Team Leader
Salary Histogram in London

This chart provides a salary histogram for IT jobs citing Service Desk Team Leader across the London region over the 3 months to 29 May 2015.

Service Desk Team Leader Salary Histogram in London

Service Desk Team Leader
Job Locations in London

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Desk Team Leader within the London region over the 3 months to 29 May 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
City of London +37 8 £40,000 -10.11%
Bromley - 5 £30,000 -
Service Desk Team Leader
England

Service Desk Team Leader
Top 30 Related IT Skills in London

For the 6 months to 29 May 2015, IT jobs across the London region that cited Service Desk Team Leader in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Team Leader in their job title.

1 42 (57.53%) Windows
2 41 (56.16%) ITIL
3 26 (35.62%) SLA
3 26 (35.62%) Active Directory
4 24 (32.88%) Microsoft
5 20 (27.40%) Service Delivery
6 18 (24.66%) Law
6 18 (24.66%) MS Office
6 18 (24.66%) MS Excel
7 15 (20.55%) Windows 7
8 14 (19.18%) Legal
9 13 (17.81%) Continuous Improvement
10 11 (15.07%) Finance
10 11 (15.07%) Windows Server 2008
10 11 (15.07%) MS Exchange
11 8 (10.96%) VMware
11 8 (10.96%) TCP/IP
11 8 (10.96%) Windows XP
11 8 (10.96%) Service Management
11 8 (10.96%) Citrix
11 8 (10.96%) Mac OS X
12 7 (9.59%) Blackberry
12 7 (9.59%) WorkSite
12 7 (9.59%) Windows Server 2012
13 6 (8.22%) Service Desk Management
13 6 (8.22%) Windows 8
13 6 (8.22%) Mentoring
13 6 (8.22%) Problem Management
13 6 (8.22%) Telecoms
13 6 (8.22%) Microsoft Certification

Service Desk Team Leader
Top Related IT Skills in London by Category

For the 6 months to 29 May 2015, IT jobs across the London region that cited Service Desk Team Leader in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Team Leader in their job title. Up to 20 skills are shown per category.

Application Platforms
1 11 (15.07%) MS Exchange
2 7 (9.59%) WorkSite
3 4 (5.48%) Exchange Server 2007
3 4 (5.48%) Lync
3 4 (5.48%) Exchange Server 2010
4 2 (2.74%) Blackberry Enterprise Server
4 2 (2.74%) IIS
5 1 (1.37%) IBM Notes
Applications
1 18 (24.66%) MS Office
1 18 (24.66%) MS Excel
2 4 (5.48%) Adobe Creative Suite
3 3 (4.11%) MS PowerPoint
4 2 (2.74%) Spreadsheet
5 1 (1.37%) MS Visio
Business Applications
1 1 (1.37%) assyst
Cloud Services
1 3 (4.11%) Office 365
2 2 (2.74%) Mimecast
Communications & Networking
1 8 (10.96%) TCP/IP
2 6 (8.22%) DHCP
3 4 (5.48%) DNS
4 3 (4.11%) VoIP
4 3 (4.11%) Firewall
5 2 (2.74%) Wireless
5 2 (2.74%) SAN
5 2 (2.74%) Internet
5 2 (2.74%) WAN
5 2 (2.74%) LAN
6 1 (1.37%) VPN
Database & Business Intelligence
1 6 (8.22%) SQL Server
2 2 (2.74%) SQL Server 2008
2 2 (2.74%) SQL Server 2005
Development Applications
1 2 (2.74%) Serena SBM
General
1 18 (24.66%) Law
2 14 (19.18%) Legal
3 11 (15.07%) Finance
4 6 (8.22%) Telecoms
5 4 (5.48%) Advertising
6 3 (4.11%) Banking
6 3 (4.11%) Billing
6 3 (4.11%) Marketing
7 2 (2.74%) Retail
7 2 (2.74%) Publishing
8 1 (1.37%) Financial Institution
8 1 (1.37%) Investment Banking
Miscellaneous
1 7 (9.59%) Blackberry
2 4 (5.48%) Statistics
2 4 (5.48%) Data Centre
3 2 (2.74%) Computer Science
3 2 (2.74%) Performance Metrics
3 2 (2.74%) User Experience
4 1 (1.37%) Hedge funds
4 1 (1.37%) New Media
4 1 (1.37%) Analytical Skills
4 1 (1.37%) Thin Client
4 1 (1.37%) Foreign Exchange (FX)
4 1 (1.37%) Management Information System
4 1 (1.37%) Equities
4 1 (1.37%) Fat Client
Operating Systems
1 42 (57.53%) Windows
2 15 (20.55%) Windows 7
3 11 (15.07%) Windows Server 2008
4 8 (10.96%) Windows XP
4 8 (10.96%) Mac OS X
5 7 (9.59%) Windows Server 2012
6 6 (8.22%) Windows 8
7 4 (5.48%) Windows Server 2003
7 4 (5.48%) Linux
8 1 (1.37%) Windows Vista
Processes & Methodologies
1 41 (56.16%) ITIL
2 20 (27.40%) Service Delivery
3 13 (17.81%) Continuous Improvement
4 8 (10.96%) Service Management
5 6 (8.22%) Service Desk Management
5 6 (8.22%) Mentoring
5 6 (8.22%) Problem Management
6 5 (6.85%) CRM
6 5 (6.85%) Incident Management
7 3 (4.11%) Change Control
7 3 (4.11%) Root Cause Analysis
7 3 (4.11%) People Management
7 3 (4.11%) Line Management
7 3 (4.11%) Performance Management
8 2 (2.74%) Release Management
8 2 (2.74%) Supplier Management
8 2 (2.74%) Workflow
8 2 (2.74%) Migration
8 2 (2.74%) Project Management
8 2 (2.74%) DevOps
Programming Languages
1 3 (4.11%) SQL
2 2 (2.74%) PowerShell
Qualifications
1 6 (8.22%) Microsoft Certification
2 5 (6.85%) MCSE
2 5 (6.85%) ITIL Certification
3 4 (5.48%) MCSA
4 3 (4.11%) MCITP
4 3 (4.11%) MCP
5 2 (2.74%) CCENT
5 2 (2.74%) MCDST
5 2 (2.74%) Cisco Certification
5 2 (2.74%) CCNA
6 1 (1.37%) CCIE
6 1 (1.37%) CCNP
6 1 (1.37%) HND
6 1 (1.37%) A+ Certification
6 1 (1.37%) Network+ Certification
6 1 (1.37%) MOS
6 1 (1.37%) MCTS
6 1 (1.37%) Degree
6 1 (1.37%) SC Cleared
6 1 (1.37%) Security Cleared
Quality Assurance & Compliance
1 26 (35.62%) SLA
System Software
1 26 (35.62%) Active Directory
2 2 (2.74%) XenApp
2 2 (2.74%) vSphere
3 1 (1.37%) VMware ESX
3 1 (1.37%) VMware Infrastructure
Systems Management
1 5 (6.85%) Backup Exec
2 3 (4.11%) SCCM
3 2 (2.74%) Tivoli
4 1 (1.37%) AirWatch
4 1 (1.37%) ITRS Geneos
Vendors
1 24 (32.88%) Microsoft
2 8 (10.96%) VMware
2 8 (10.96%) Citrix
3 6 (8.22%) Cisco
4 5 (6.85%) Apple
4 5 (6.85%) Sophos
5 4 (5.48%) Adobe
6 3 (4.11%) ServiceNow
6 3 (4.11%) HP
6 3 (4.11%) Avaya
6 3 (4.11%) Altiris
7 2 (2.74%) Kaseya
7 2 (2.74%) SonicWALL
7 2 (2.74%) Serena
7 2 (2.74%) Dell
8 1 (1.37%) Remedy
8 1 (1.37%) Lotus
London
Computer Futures
Salary: £35000 - £40000 per annum + competitive
Posted: 23 days ago