The first table below looks at the demand for the Service Desk Team Leader role in IT jobs advertised for the London region. Included is a guide to the average salaries offered in IT jobs that have cited Service Desk Team Leader in their job title over the 3 months to 20 June 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the London region.

Location
3 months to
20 Jun 2013
Same period 2012 Same period 2011
Service Desk Team Lead
Rank 576 609 636
Rank change year-on-year
+33 +27
Permanent jobs requiring a Service Desk Team Leader 28 13 21
As % of all permanent IT jobs located in London 0.062% 0.025% 0.035%
As % of the Job Titles category 0.067% 0.026% 0.037%
Number of salaries quoted 23 9 16
Average salary £33,500 £39,500 £32,138
Average salary % change year-on-year
-15.18% +22.90%
90% offered a salary of more than £29,000 £29,600 £26,250
10% offered a salary of more than £37,000 £45,500 £40,250
UK excluding London average salary £32,500 £28,000 £27,250
% change year-on-year
+16.07% +2.75%
All Job Titles
London
Permanent IT job ads with a match in the
Job Titles category
41912 49208 56207
As % of all permanent IT jobs located in London 93.44% 94.21% 93.44%
Number of salaries quoted 35248 42839 47542
Average salary £51,500 £50,000 £52,500
Average salary % change year-on-year
+3.00% -4.76%
90% offered a salary of more than £32,500 £31,750 £31,500
10% offered a salary of more than £75,000 £80,000 £77,500
UK excluding London average salary £38,000 £38,500 £37,500
% change year-on-year
-1.29% +2.66%
Service Desk Team Leader
England

Service Desk Team Leader
Jobs Demand Trend

This chart provides a 3-month moving total of permanent IT jobs citing Service Desk Team Leader across the London region as a proportion of the total demand within the Job Titles category.

London Service Desk Team Leader Jobs Demand Trend

Service Desk Team Leader
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Team Leader across the London region.

London Service Desk Team Leader Salary Trend

Service Desk Team Leader
Salary Histogram

This chart provides a salary histogram for IT jobs citing Service Desk Team Leader across the London region over the 3 months to 20 June 2013.

London Service Desk Team Leader Salary Histogram

Service Desk Team Leader
Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Desk Team Leader within the London region over the 3 months to 20 June 2013. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Find
Job
Vacancies
City of London +16 13 £35,000 -9.09% 1
Uxbridge - 2 £29,000 - 2
Service Desk Team Leader
England

Service Desk Team Leader
Top 30 Related IT Skills

For the 6 months to 20 June 2013, IT jobs across the London region that cited Service Desk Team Leader in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Team Leader in their job title.

1 50 (75.76%) Windows
2 47 (71.21%) ITIL
3 41 (62.12%) Active Directory
4 40 (60.61%) MS Office
5 37 (56.06%) Microsoft
6 27 (40.91%) MS Exchange
7 25 (37.88%) Blackberry
8 23 (34.85%) Citrix
9 20 (30.30%) Windows XP
10 19 (28.79%) MS Excel
10 19 (28.79%) CCNA
10 19 (28.79%) Cisco Certification
11 16 (24.24%) Windows Server 2003
11 16 (24.24%) Service Management
11 16 (24.24%) VMware
11 16 (24.24%) Windows Server 2008
11 16 (24.24%) Exchange Server 2010
12 15 (22.73%) MCITP
13 13 (19.70%) Exchange Server 2007
13 13 (19.70%) Finance
14 12 (18.18%) CCA
14 12 (18.18%) Citrix Certification
14 12 (18.18%) JNCIA
14 12 (18.18%) iPhone
15 11 (16.67%) ACSP
15 11 (16.67%) Windows 7
15 11 (16.67%) Microsoft Certification
16 10 (15.15%) SLA
16 10 (15.15%) Cisco
16 10 (15.15%) Service Delivery

Service Desk Team Leader
Top Related IT Skills by Category

For the 6 months to 20 June 2013, IT jobs across the London region that cited Service Desk Team Leader in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Team Leader in their job title. Up to 20 skills are shown per category.

Application Platforms
1 27 (40.91%) MS Exchange
2 16 (24.24%) Exchange Server 2010
3 13 (19.70%) Exchange Server 2007
4 6 (9.091%) Blackberry Enterprise Server
5 5 (7.576%) Lync
6 1 (1.515%) WorkSite
6 1 (1.515%) IBM Notes
6 1 (1.515%) IIS
Applications
1 40 (60.61%) MS Office
2 19 (28.79%) MS Excel
3 1 (1.515%) MS PowerPoint
Communications & Networking
1 5 (7.576%) DNS
1 5 (7.576%) TCP/IP
2 3 (4.545%) ISDN
2 3 (4.545%) Ethernet
2 3 (4.545%) Internet
3 2 (3.030%) VoIP
3 2 (3.030%) DHCP
3 2 (3.030%) VPN
4 1 (1.515%) LAN
Database & Business Intelligence
1 1 (1.515%) SQL Server
Development Applications
1 2 (3.030%) Serena SBM
1 2 (3.030%) JIRA
General
1 13 (19.70%) Finance
2 3 (4.545%) Banking
2 3 (4.545%) Games
2 3 (4.545%) Advertising
3 1 (1.515%) Pharmaceutical
3 1 (1.515%) Legal
Miscellaneous
1 25 (37.88%) Blackberry
2 12 (18.18%) iPhone
3 3 (4.545%) Hedge funds
3 3 (4.545%) Management Information System
4 2 (3.030%) iPad
5 1 (1.515%) Equities
Operating Systems
1 50 (75.76%) Windows
2 20 (30.30%) Windows XP
3 16 (24.24%) Windows Server 2003
3 16 (24.24%) Windows Server 2008
4 11 (16.67%) Windows 7
5 3 (4.545%) Windows Vista
6 2 (3.030%) Windows 2000
6 2 (3.030%) Windows 8
7 1 (1.515%) Mac OS X
Processes & Methodologies
1 47 (71.21%) ITIL
2 16 (24.24%) Service Management
3 10 (15.15%) Service Delivery
3 10 (15.15%) Problem Management
4 9 (13.64%) Incident Management
5 8 (12.12%) Asset Management
5 8 (12.12%) Time Management
6 7 (10.61%) Workflow
6 7 (10.61%) PRINCE2
7 6 (9.091%) ITIL V2
8 5 (7.576%) Investment Management
9 4 (6.061%) Continuous Improvement
10 1 (1.515%) Fund Management
10 1 (1.515%) Service Desk Management
10 1 (1.515%) ITIL V3
10 1 (1.515%) ITSM
10 1 (1.515%) Stakeholder Management
10 1 (1.515%) Document Management
Qualifications
1 19 (28.79%) CCNA
1 19 (28.79%) Cisco Certification
2 15 (22.73%) MCITP
3 12 (18.18%) CCA
3 12 (18.18%) Citrix Certification
3 12 (18.18%) JNCIA
4 11 (16.67%) ACSP
4 11 (16.67%) Microsoft Certification
5 9 (13.64%) ITIL Certification
5 9 (13.64%) MCSA
6 7 (10.61%) MCP
7 5 (7.576%) MCSE
8 3 (4.545%) Degree
9 2 (3.030%) CCENT
Quality Assurance & Compliance
1 10 (15.15%) SLA
System Software
1 41 (62.12%) Active Directory
2 3 (4.545%) XenApp
3 2 (3.030%) VMware Infrastructure
3 2 (3.030%) VMware Server
Systems Management
1 2 (3.030%) Tivoli
1 2 (3.030%) SCCM
Vendors
1 37 (56.06%) Microsoft
2 23 (34.85%) Citrix
3 16 (24.24%) VMware
4 10 (15.15%) Cisco
5 8 (12.12%) Juniper
5 8 (12.12%) Apple
6 7 (10.61%) Remedy
7 5 (7.576%) BMC
8 2 (3.030%) Altiris
8 2 (3.030%) Serena
8 2 (3.030%) Avaya
9 1 (1.515%) Lotus
9 1 (1.515%) Dell
Uxbridge, Middlesex
This service desk will specifically focus on infrastructure end user services (windows, mobile phones, email, MS office etc) and any exposure to this sort of support will be...
Project Recruit
Salary: From £28,000 to £30,000 per annum
Posted: 23 May 2013
East London
Responsible for the day to day operation of the Coral IT Service Desk on a rota basis (Mon - Sun) ensuring calls from the business are captured, tracked, escalated...
Coral Racing Ltd
Salary: From £28,000 to £35,000 per annum plus benefits
Posted: 7 June 2013