The statistics below represent IT jobs advertised across the London region that had Service Desk Team Leader featuring in the job title. Included is a guide to the salaries offered over the 3 months to 30 September 2016 with a comparison to same period over 2 years.

3 months to
30 Sep 2016
Same period 2015 Same period 2014
Service Desk Team Lead
Rank 589 599 626
Rank change year-on-year
+10 +27
Permanent jobs requiring a Service Desk Team Leader 21 58 37
As % of all permanent IT jobs located in London 0.055% 0.13% 0.081%
As % of the Job Titles category 0.058% 0.14% 0.084%
Number of salaries quoted 19 55 30
Median salary £36,000 £36,000 £36,500
Median salary % change year-on-year
- -1.36%
90% offered a salary of more than £34,700 £30,200 £30,000
10% offered a salary of more than £55,000 £55,000 £46,000
UK excluding London median salary £31,500 £30,000 £28,500
% change year-on-year
+5.00% +5.26%
Service Desk Team Leader
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the London region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
London
Permanent IT job ads with a match in the
Job Titles category
36316 42094 44007
As % of all permanent IT jobs located in London 95.66% 95.80% 95.79%
Number of salaries quoted 31475 35861 36604
Median salary £55,000 £55,000 £52,500
Median salary % change year-on-year
- +4.76%
90% offered a salary of more than £32,500 £32,500 £32,000
10% offered a salary of more than £82,500 £75,000 £80,000
UK excluding London median salary £42,500 £40,000 £40,000
% change year-on-year
+6.25% -

Service Desk Team Leader
Jobs Demand Trend in London

The demand trend of job ads across the London region that featured Service Desk Team Leader in the job title.

Service Desk Team Leader Jobs Demand Trend in London

Service Desk Team Leader
Salary Trend in London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Team Leader across the London region.

Service Desk Team Leader Salary Trend in London

Service Desk Team Leader
Salary Histogram in London

This chart provides a salary histogram for IT jobs citing Service Desk Team Leader across the London region over the 3 months to 30 September 2016.

Service Desk Team Leader Salary Histogram in London

Service Desk Team Leader
Job Locations in London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Desk Team Leader within the London region over the 3 months to 30 September 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
City of London +41 4 £40,000 +23.07%
Croydon +1 1 - -
Service Desk Team Leader
England

Service Desk Team Leader Skill Set
Top 30 Related IT Skills in London

For the 6 months to 30 September 2016, Service Desk Team Leader job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the London region featuring Service Desk Team Leader in the job title.

1 50 (73.53%) ITIL
2 42 (61.76%) Active Directory
3 41 (60.29%) Windows
4 34 (50.00%) Finance
5 33 (48.53%) SLA
6 32 (47.06%) Citrix
7 30 (44.12%) Windows 7
8 27 (39.71%) Service Management
8 27 (39.71%) Legal
9 26 (38.24%) Law
10 24 (35.29%) Mitel
11 23 (33.82%) GoToMeeting
11 23 (33.82%) Mimecast
11 23 (33.82%) Ticket Management
11 23 (33.82%) iManage
12 16 (23.53%) MS Excel
13 15 (22.06%) MS Office
14 14 (20.59%) Service Delivery
15 12 (17.65%) Mentoring
16 8 (11.76%) Microsoft
17 6 (8.82%) Cisco
17 6 (8.82%) Microsoft Certification
17 6 (8.82%) VMware
17 6 (8.82%) Analytical Skills
17 6 (8.82%) Skype for Business
17 6 (8.82%) Incident Management
18 5 (7.35%) Problem Management
18 5 (7.35%) Performance Management
18 5 (7.35%) Office 365
18 5 (7.35%) Coaching

Service Desk Team Leader Skill Set
Top Related IT Skills in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 6 (8.82%) Skype for Business
2 1 (1.47%) Blackberry Enterprise Server
2 1 (1.47%) Exchange Server 2013
2 1 (1.47%) MS Exchange
Applications
1 16 (23.53%) MS Excel
2 15 (22.06%) MS Office
3 1 (1.47%) MS PowerPoint
3 1 (1.47%) MS Visio
Cloud Services
1 23 (33.82%) Mimecast
2 5 (7.35%) Office 365
Communications & Networking
1 23 (33.82%) GoToMeeting
2 4 (5.88%) VPN
3 3 (4.41%) SAN
4 2 (2.94%) LAN
4 2 (2.94%) WAN
5 1 (1.47%) Broadband
5 1 (1.47%) Cisco IOS
5 1 (1.47%) Firewall
5 1 (1.47%) IP Telephony
5 1 (1.47%) PABX
5 1 (1.47%) Remote Desktop
General
1 34 (50.00%) Finance
2 27 (39.71%) Legal
3 26 (38.24%) Law
4 3 (4.41%) Banking
5 1 (1.47%) Marketing
Miscellaneous
1 6 (8.82%) Analytical Skills
2 4 (5.88%) Blackberry
2 4 (5.88%) Management Information System
3 3 (4.41%) Data Centre
3 3 (4.41%) Statistics
4 1 (1.47%) AS400
4 1 (1.47%) CMDB
4 1 (1.47%) Computer Science
4 1 (1.47%) IVR
4 1 (1.47%) NHS
4 1 (1.47%) Performance Metrics
4 1 (1.47%) Social Media
4 1 (1.47%) User Experience
Operating Systems
1 41 (60.29%) Windows
2 30 (44.12%) Windows 7
3 3 (4.41%) Windows Server 2012
4 2 (2.94%) Mac OS X
4 2 (2.94%) Windows Server
4 2 (2.94%) Windows Server 2008
5 1 (1.47%) Android
5 1 (1.47%) Mac OS
5 1 (1.47%) Windows Vista
5 1 (1.47%) Windows XP
Processes & Methodologies
1 50 (73.53%) ITIL
2 27 (39.71%) Service Management
3 23 (33.82%) Ticket Management
4 14 (20.59%) Service Delivery
5 12 (17.65%) Mentoring
6 6 (8.82%) Incident Management
7 5 (7.35%) Coaching
7 5 (7.35%) Performance Management
7 5 (7.35%) Problem Management
7 5 (7.35%) Project Management
8 4 (5.88%) Change Control
9 3 (4.41%) Analytics
9 3 (4.41%) Infrastructure Monitoring
9 3 (4.41%) Line Management
9 3 (4.41%) Network Architecture
9 3 (4.41%) People Management
10 2 (2.94%) Continuous Improvement
10 2 (2.94%) CRM
10 2 (2.94%) ITIL V3
10 2 (2.94%) Trend Analysis
Programming Languages
1 1 (1.47%) PowerShell
Qualifications
1 6 (8.82%) Microsoft Certification
2 5 (7.35%) MCSE
3 4 (5.88%) MCP
4 3 (4.41%) ITIL Certification
5 2 (2.94%) ITIL Foundation Certificate
5 2 (2.94%) MCITP
5 2 (2.94%) Security Cleared
6 1 (1.47%) A+ Certification
6 1 (1.47%) Degree
6 1 (1.47%) MCSA
Quality Assurance & Compliance
1 33 (48.53%) SLA
System Software
1 42 (61.76%) Active Directory
2 4 (5.88%) VMware Infrastructure
3 3 (4.41%) Hyper-V
4 1 (1.47%) XenApp
Systems Management
1 2 (2.94%) Backup Exec
Vendors
1 32 (47.06%) Citrix
2 24 (35.29%) Mitel
3 23 (33.82%) iManage
4 8 (11.76%) Microsoft
5 6 (8.82%) Cisco
5 6 (8.82%) VMware
6 4 (5.88%) CheckPoint
6 4 (5.88%) HP
6 4 (5.88%) Kaspersky
7 3 (4.41%) Apple
7 3 (4.41%) ServiceNow
8 2 (2.94%) Adobe
8 2 (2.94%) Bloomberg
8 2 (2.94%) Remedy
9 1 (1.47%) FactSet
9 1 (1.47%) Fidessa
9 1 (1.47%) Reuters
9 1 (1.47%) SonicWALL
London
Pioneer Search
Salary: £50000 - £60000 per annum
Posted: 3 days ago
London
Joseph Harry Ltd
Salary: £40000 - £60000 per annum + 20% Bonus + 10% Pension
Posted: 6 days ago