The first table below looks at the demand for the Desktop Support role in IT contracts advertised for the North West region. Included is a guide to the average contractor rates offered in IT contracts that have cited Desktop Support in their job title over the 3 months to 22 May 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the North West region.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
22 May 2013
Same period 2012 Same period 2011
Desktop Support
Rank 104 111 101
Rank change year-on-year
+7 -10
Contract jobs requiring a Desktop Support 19 19 25
As % of all contract IT jobs located in the North West 0.807% 0.598% 0.830%
As % of the Job Titles category 0.866% 0.652% 0.898%
Number of daily rates quoted 6 6 5
Average daily rate £111 £163 £120
Average daily rate % change year-on-year
-31.53% +35.41%
90% offered a daily rate of more than £80 £139 £102
10% offered a daily rate of more than £188 £244 £207
UK excluding London average daily rate £140 £138 £150
% change year-on-year
+1.81% -8.33%
Number of hourly rates quoted 6 10 14
Average hourly rate £15.00 £16.75 £11.07
Average hourly rate % change year-on-year
-10.44% +51.30%
90% offered a hourly rate of more than £14.85 £12.39 £9.75
10% offered a hourly rate of more than £15.30 £22.41 £20.00
UK excluding London average hourly rate £14.00 £15.00 £14.00
% change year-on-year
-6.66% +7.14%
All Job Titles
North West
Contract IT job ads with a match in the
Job Titles category
2193 2915 2785
As % of all contract IT jobs located in the North West 93.16% 91.78% 92.49%
Number of daily rates quoted 1046 1442 1383
Average daily rate £338 £325 £325
Average daily rate % change year-on-year
+3.84% -
90% offered a daily rate of more than £205 £225 £185
10% offered a daily rate of more than £475 £475 £470
UK excluding London average daily rate £350 £350 £350
Number of hourly rates quoted 174 178 190
Average hourly rate £17.50 £19.00 £17.25
Average hourly rate % change year-on-year
-7.89% +10.14%
90% offered a hourly rate of more than £11.50 £12.01 £10.00
10% offered a hourly rate of more than £45.00 £33.32 £40.00
UK excluding London average hourly rate £17.50 £18.00 £20.00
% change year-on-year
-2.77% -10.00%
Desktop Support
England

Desktop Support
Jobs Demand Trend

This chart provides a 3-month moving total of IT contractor jobs citing Desktop Support across the North West region as a proportion of the total demand within the Job Titles category.

North West Desktop Support Jobs Demand Trend

Desktop Support
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Desktop Support across the North West region.

North West Desktop Support Daily Rate Trend

Desktop Support
Daily Rate Histogram

This chart provides a histogram of daily rates quoted in contract IT jobs citing Desktop Support across the North West region over the 3 months to 22 May 2013.

North West Desktop Support Daily Rate Histogram

Desktop Support
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Desktop Support across the North West region.

North West Desktop Support Hourly Rate Trend

Desktop Support
Contract Locations

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Desktop Support within the North West region over the 3 months to 22 May 2013. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Manchester +15 7 £163 +4.00%
Cheshire +3 6 £80 -52.59%
Lancashire - 3 £111 -
Merseyside -4 2 £213 -3.40%
Desktop Support
England

Desktop Support
Top 30 Related IT Skills

For the 6 months to 22 May 2013, IT contractor jobs across the North West region that cited Desktop Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Desktop Support in their job title.

1 32 (71.11%) Windows
2 21 (46.67%) Windows XP
3 20 (44.44%) Microsoft
4 16 (35.56%) Active Directory
5 14 (31.11%) ITIL
6 13 (28.89%) LAN
6 13 (28.89%) WAN
6 13 (28.89%) Windows 7
7 12 (26.67%) MS Exchange
8 11 (24.44%) Citrix
8 11 (24.44%) Windows Server 2003
9 10 (22.22%) Microsoft Certification
9 10 (22.22%) MS Office
10 8 (17.78%) Firewall
10 8 (17.78%) Windows Server 2008
10 8 (17.78%) Windows Vista
11 7 (15.56%) TCP/IP
11 7 (15.56%) SLA
12 6 (13.33%) Dell
12 6 (13.33%) MCP
12 6 (13.33%) Exchange Server 2007
12 6 (13.33%) Exchange Server 2010
13 5 (11.11%) Change Management
13 5 (11.11%) WLAN
13 5 (11.11%) Blackberry
13 5 (11.11%) Project Management
13 5 (11.11%) Wireless
14 4 (8.889%) Service Management
14 4 (8.889%) Cisco
14 4 (8.889%) VPN

Desktop Support
Top Related IT Skills by Category

For the 6 months to 22 May 2013, IT contractor jobs across the North West region that cited Desktop Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Desktop Support in their job title. Up to 20 skills are shown per category.

Application Development
1 3 (6.667%) Application Packaging
2 1 (2.222%) COM
Application Platforms
1 12 (26.67%) MS Exchange
2 6 (13.33%) Exchange Server 2007
2 6 (13.33%) Exchange Server 2010
3 3 (6.667%) SharePoint
3 3 (6.667%) Blackberry Enterprise Server
4 2 (4.444%) Exchange Server 2003
Applications
1 10 (22.22%) MS Office
2 1 (2.222%) MS Excel
Communications & Networking
1 13 (28.89%) LAN
1 13 (28.89%) WAN
2 8 (17.78%) Firewall
3 7 (15.56%) TCP/IP
4 5 (11.11%) WLAN
4 5 (11.11%) Wireless
5 4 (8.889%) VPN
6 3 (6.667%) Internet
7 2 (4.444%) HTTP
8 1 (2.222%) IP Telephony
8 1 (2.222%) VLAN
8 1 (2.222%) DNS
8 1 (2.222%) DHCP
8 1 (2.222%) Ethernet
General
1 3 (6.667%) Banking
1 3 (6.667%) Investment Banking
1 3 (6.667%) Local Government
2 2 (4.444%) Marketing
3 1 (2.222%) Finance
Miscellaneous
1 5 (11.11%) Blackberry
2 3 (6.667%) iPad
2 3 (6.667%) Handset
2 3 (6.667%) Management Information System
3 2 (4.444%) EPoS
3 2 (4.444%) NHS
4 1 (2.222%) VAX
4 1 (2.222%) Fat Client
4 1 (2.222%) Thin Client
4 1 (2.222%) Client/Server
Operating Systems
1 32 (71.11%) Windows
2 21 (46.67%) Windows XP
3 13 (28.89%) Windows 7
4 11 (24.44%) Windows Server 2003
5 8 (17.78%) Windows Server 2008
5 8 (17.78%) Windows Vista
6 2 (4.444%) Linux
7 1 (2.222%) Windows 8
7 1 (2.222%) UNIX
Processes & Methodologies
1 14 (31.11%) ITIL
2 5 (11.11%) Change Management
2 5 (11.11%) Project Management
3 4 (8.889%) Service Management
4 3 (6.667%) Migration
4 3 (6.667%) Service Delivery
5 2 (4.444%) Data Migration
5 2 (4.444%) Asset Management
6 1 (2.222%) Incident Management
6 1 (2.222%) Network Architecture
6 1 (2.222%) ITIL V3
6 1 (2.222%) Capacity Management
Programming Languages
1 1 (2.222%) C
1 1 (2.222%) VBScript
1 1 (2.222%) VB
Qualifications
1 10 (22.22%) Microsoft Certification
2 6 (13.33%) MCP
3 3 (6.667%) MCDST
3 3 (6.667%) MCITP
3 3 (6.667%) Dell Certification
3 3 (6.667%) MCSA
Quality Assurance & Compliance
1 7 (15.56%) SLA
System Software
1 16 (35.56%) Active Directory
2 4 (8.889%) VMware Infrastructure
3 3 (6.667%) XenApp
4 2 (4.444%) XenDesktop
4 2 (4.444%) Microsoft App-V
5 1 (2.222%) Hyper-V
Systems Management
1 3 (6.667%) SCCM
2 1 (2.222%) Systems Management Server (SMS)
Vendors
1 20 (44.44%) Microsoft
2 11 (24.44%) Citrix
3 6 (13.33%) Dell
4 4 (8.889%) Cisco
4 4 (8.889%) VMware
5 3 (6.667%) Fujitsu
5 3 (6.667%) HP
6 2 (4.444%) Remedy
6 2 (4.444%) AppSense
7 1 (2.222%) Intel
7 1 (2.222%) Motorola
7 1 (2.222%) SAP
7 1 (2.222%) McAfee
Wigan, Lancashire
The successful Engineer will have atleast 3 years solid PC upgrade knowledge in a commercial 'Microsoft Software applications' environment. Skills and knowledge: VDI, Active Directory Upgrades, MS Windows...
Bullit Recruitment Solutions Ltd
Rate: From £13 to £14 per annum
Posted: 17 May 2013
Preston, Lancashire
Provides account administration support via Active Directory. * Provides request fulfilment support across varying services such as Software Deployment Main Responsibilities * Problem solve across MS Office Suite, operating systems (...
LA International
Posted: 20 May 2013