The table below looks at the statistics for the Desktop Support role in IT contracts advertised for the North West region. Included is a guide to the average contractor rates offered in IT contracts that have cited Desktop Support in their job title over the 3 months to 22 September 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
22 Sep 2014
Same period 2013 Same period 2012
Desktop Support
Rank 75 114 116
Rank change year-on-year
+39 +2
Contract jobs requiring a Desktop Support 63 19 27
As % of all contract IT jobs located in the North West 1.97% 0.64% 0.79%
As % of the Job Titles category 2.16% 0.70% 0.85%
Number of daily rates quoted 27 2 8
Average daily rate
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£185 £209 £150
Average daily rate % change year-on-year
-11.37% +39.16%
90% offered a daily rate of more than £143 £156 £88
10% offered a daily rate of more than £248 £262 £183
UK excluding London average daily rate £160 £150 £145
% change year-on-year
+6.66% +3.44%
Number of hourly rates quoted 29 10 15
Average hourly rate £16.16 £16.42 £14.00
Average hourly rate % change year-on-year
-1.58% +17.28%
90% offered a hourly rate of more than £13.48 £13.82 £10.84
10% offered a hourly rate of more than £22.00 £20.00 £18.87
UK excluding London average hourly rate £15.89 £14.00 £14.75
% change year-on-year
+13.46% -5.08%
Desktop Support
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the North West region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
North West
Contract IT job ads with a match in the
Job Titles category
2922 2718 3160
As % of all contract IT jobs located in the North West 91.48% 91.95% 92.56%
Number of daily rates quoted 1676 1350 1584
Average daily rate £350 £325 £330
Average daily rate % change year-on-year
+7.69% -1.51%
90% offered a daily rate of more than £225 £220 £205
10% offered a daily rate of more than £500 £475 £475
UK excluding London average daily rate £360 £350 £348
% change year-on-year
+2.85% +0.71%
Number of hourly rates quoted 187 202 221
Average hourly rate £16.50 £17.50 £17.50
Average hourly rate % change year-on-year
-5.71% -
90% offered a hourly rate of more than £10.00 £10.50 £11.50
10% offered a hourly rate of more than £45.00 £35.00 £37.70
UK excluding London average hourly rate £16.50 £16.20 £17.50
% change year-on-year
+1.85% -7.42%

Desktop Support
Jobs Demand Trend in the North West

This chart provides a 3-month moving total of IT contractor jobs citing Desktop Support in the job title across the North West region as a proportion of the total demand within the Job Titles category.

Desktop Support Jobs Demand Trend in the North West

Desktop Support
Daily Rate Trend in the North West

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Desktop Support across the North West region.

Desktop Support Daily Rate Trend in the North West

Desktop Support
Daily Rate Histogram in the North West

This chart provides a histogram of daily rates quoted in contract IT jobs citing Desktop Support across the North West region over the 3 months to 22 September 2014.

Desktop Support Daily Rate Histogram in the North West

Desktop Support
Hourly Rate Trend in the North West

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Desktop Support across the North West region.

Desktop Support Hourly Rate Trend in the North West

Desktop Support
Hourly Rate Histogram in the North West

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Desktop Support across the North West region over the 3 months to 22 September 2014.

Desktop Support Hourly Rate Histogram in the North West

Desktop Support
Contract Job Locations in the North West

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Desktop Support within the North West region over the 3 months to 22 September 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Manchester +2 23 £192 -7.90% 1
Cheshire +9 10 - - 1
Merseyside +8 10 £188 -
Desktop Support
England

Desktop Support
Top 30 Related IT Skills in the North West

For the 6 months to 22 September 2014, IT contractor jobs across the North West region that cited Desktop Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Desktop Support in their job title.

1 103 (89.57%) Windows
2 69 (60.00%) Windows 7
3 61 (53.04%) Windows XP
4 52 (45.22%) Active Directory
5 45 (39.13%) Citrix
6 44 (38.26%) Security Cleared
7 42 (36.52%) SC Cleared
8 40 (34.78%) MS Office
9 38 (33.04%) Microsoft
10 30 (26.09%) SCCM
11 29 (25.22%) Windows Vista
12 25 (21.74%) Blackberry
13 23 (20.00%) Windows Server 2003
14 21 (18.26%) Windows Server 2008
14 21 (18.26%) Software Deployment
15 20 (17.39%) SLA
16 17 (14.78%) CA
17 16 (13.91%) Microsoft App-V
17 16 (13.91%) AppSense
17 16 (13.91%) Lumension
18 13 (11.30%) Finance
19 12 (10.43%) VPN
20 11 (9.57%) DHCP
20 11 (9.57%) 3G
20 11 (9.57%) Wi-Fi
21 10 (8.70%) Fat Client
21 10 (8.70%) Thin Client
21 10 (8.70%) DNS
21 10 (8.70%) ITIL
22 8 (6.96%) MS Excel

Desktop Support
Top Related IT Skills in the North West by Category

For the 6 months to 22 September 2014, IT contractor jobs across the North West region that cited Desktop Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Desktop Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 7 (6.09%) MS Exchange
2 6 (5.22%) Blackberry Enterprise Server
3 3 (2.61%) SharePoint
4 2 (1.74%) IBM Notes
5 1 (0.87%) Site Server
5 1 (0.87%) Exchange Server 2003
5 1 (0.87%) Exchange Server 2007
5 1 (0.87%) Lync
Applications
1 40 (34.78%) MS Office
2 8 (6.96%) MS Excel
3 2 (1.74%) MS Visio
3 2 (1.74%) MS PowerPoint
3 2 (1.74%) MS Project
Cloud Services
1 2 (1.74%) Office 365
2 1 (0.87%) Google Apps
Communications & Networking
1 12 (10.43%) VPN
2 11 (9.57%) DHCP
2 11 (9.57%) 3G
2 11 (9.57%) Wi-Fi
3 10 (8.70%) DNS
4 8 (6.96%) TCP/IP
5 4 (3.48%) SMS
5 4 (3.48%) Wireless
6 3 (2.61%) LAN
7 2 (1.74%) Internet
7 2 (1.74%) WAN
8 1 (0.87%) Intranet
8 1 (0.87%) Firewall
General
1 13 (11.30%) Finance
2 4 (3.48%) Banking
3 3 (2.61%) Back Office
3 3 (2.61%) Local Government
4 2 (1.74%) Financial Institution
5 1 (0.87%) Telecoms
5 1 (0.87%) Retail
5 1 (0.87%) Investment Banking
5 1 (0.87%) Law
5 1 (0.87%) Legal
5 1 (0.87%) Manufacturing
Libraries, Frameworks & Software Standards
1 1 (0.87%) Application Packaging
Miscellaneous
1 25 (21.74%) Blackberry
2 10 (8.70%) Fat Client
2 10 (8.70%) Thin Client
3 5 (4.35%) Analytical Skills
3 5 (4.35%) iPad
4 3 (2.61%) Management Information System
4 3 (2.61%) Handset
4 3 (2.61%) Smartcard
5 2 (1.74%) Client/Server
6 1 (0.87%) Statistics
6 1 (0.87%) CMDB
6 1 (0.87%) Enterprise Software
6 1 (0.87%) User Experience
Operating Systems
1 103 (89.57%) Windows
2 69 (60.00%) Windows 7
3 61 (53.04%) Windows XP
4 29 (25.22%) Windows Vista
5 23 (20.00%) Windows Server 2003
6 21 (18.26%) Windows Server 2008
7 6 (5.22%) Windows 2000
8 3 (2.61%) NetWare
8 3 (2.61%) Windows 8
9 2 (1.74%) Windows Mobile
9 2 (1.74%) Apple iOS
9 2 (1.74%) Mac OS X
9 2 (1.74%) Windows 2000 Server
10 1 (0.87%) Mac OS
10 1 (0.87%) Windows NT
10 1 (0.87%) UNIX
Processes & Methodologies
1 21 (18.26%) Software Deployment
2 10 (8.70%) ITIL
3 6 (5.22%) Service Management
3 6 (5.22%) TQM
4 3 (2.61%) ITSM
4 3 (2.61%) Incident Management
4 3 (2.61%) Continuous Improvement
5 2 (1.74%) Change Control
5 2 (1.74%) Line Management
5 2 (1.74%) ITIL V3
5 2 (1.74%) Coaching
5 2 (1.74%) Web Development
5 2 (1.74%) Migration
6 1 (0.87%) Business Continuity
6 1 (0.87%) Service Delivery
6 1 (0.87%) Change Management
6 1 (0.87%) Disaster Recovery
6 1 (0.87%) Problem Management
6 1 (0.87%) Release Management
6 1 (0.87%) User Acceptance Testing
Programming Languages
1 5 (4.35%) PowerShell
2 3 (2.61%) VB
3 2 (1.74%) VBScript
4 1 (0.87%) Shell Script
Qualifications
1 44 (38.26%) Security Cleared
2 42 (36.52%) SC Cleared
3 7 (6.09%) Microsoft Certification
4 2 (1.74%) MCDST
4 2 (1.74%) MCSE
5 1 (0.87%) MCSA
5 1 (0.87%) MCP
5 1 (0.87%) HND
5 1 (0.87%) ITIL Certification
Quality Assurance & Compliance
1 20 (17.39%) SLA
2 1 (0.87%) QA
System Software
1 52 (45.22%) Active Directory
2 16 (13.91%) Microsoft App-V
3 4 (3.48%) VMware Infrastructure
4 3 (2.61%) XenApp
5 2 (1.74%) XenDesktop
6 1 (0.87%) Terminal Server
6 1 (0.87%) Terminal Services
Systems Management
1 30 (26.09%) SCCM
2 3 (2.61%) SCOM
3 2 (1.74%) Symantec Endpoint Protection
3 2 (1.74%) ServiceCenter
3 2 (1.74%) Systems Management Server (SMS)
4 1 (0.87%) Norton AntiVirus
4 1 (0.87%) WSUS
4 1 (0.87%) Business Desktop Deployment
Vendors
1 45 (39.13%) Citrix
2 38 (33.04%) Microsoft
3 17 (14.78%) CA
4 16 (13.91%) AppSense
4 16 (13.91%) Lumension
5 7 (6.09%) VMware
5 7 (6.09%) Symantec
6 5 (4.35%) Cisco
7 4 (3.48%) HP
8 3 (2.61%) Adobe
8 3 (2.61%) Novell
8 3 (2.61%) CheckPoint
9 2 (1.74%) Lotus
10 1 (0.87%) Wyse
10 1 (0.87%) Kofax
10 1 (0.87%) Unisys
10 1 (0.87%) Intel
10 1 (0.87%) Avaya
Preston
Reed Technology - UK Posting Account
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Posted: 5 days ago
Knutsford, Cheshire
Square One Resources
Rate: Unspecified
Posted: 6 days ago