The first table below looks at the demand for the Desktop Support role in IT contracts advertised for the North West region. Included is a guide to the average contractor rates offered in IT contracts that have cited Desktop Support in their job title over the 3 months to 23 July 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the North West region.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
23 Jul 2014
Same period 2013 Same period 2012
Desktop Support
Rank 66 97 123
Rank change year-on-year
+31 +26
Contract jobs requiring a Desktop Support 67 29 14
As % of all contract IT jobs located in the North West 2.23% 1.09% 0.43%
As % of the Job Titles category 2.38% 1.18% 0.47%
Number of daily rates quoted 24 8 3
Average daily rate
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£200 £126 £170
Average daily rate % change year-on-year
+58.41% -25.73%
90% offered a daily rate of more than £123 £80 £110
10% offered a daily rate of more than £240 £204 £194
UK excluding London average daily rate £165 £150 £140
% change year-on-year
+10.00% +7.14%
Number of hourly rates quoted 23 12 9
Average hourly rate £16.16 £15.00 £15.50
Average hourly rate % change year-on-year
+7.73% -3.22%
90% offered a hourly rate of more than £13.79 £14.00 £12.90
10% offered a hourly rate of more than £18.00 £19.25 £22.41
UK excluding London average hourly rate £15.00 £15.50 £14.58
% change year-on-year
-3.22% +6.34%
Job Titles Category
North West
Contract IT job ads with a match in the
Job Titles category
2816 2464 2980
As % of all contract IT jobs located in the North West 93.65% 92.49% 91.50%
Number of daily rates quoted 1544 1176 1518
Average daily rate £350 £325 £325
Average daily rate % change year-on-year
+7.69% -
90% offered a daily rate of more than £218 £215 £200
10% offered a daily rate of more than £513 £475 £475
UK excluding London average daily rate £350 £350 £350
Number of hourly rates quoted 179 187 224
Average hourly rate £16.00 £17.50 £19.50
Average hourly rate % change year-on-year
-8.57% -10.25%
90% offered a hourly rate of more than £10.00 £10.50 £11.50
10% offered a hourly rate of more than £40.00 £40.00 £40.00
UK excluding London average hourly rate £16.48 £17.23 £18.50
% change year-on-year
-4.32% -6.89%
Desktop Support
England

Desktop Support
Jobs Demand Trend in the North West

This chart provides a 3-month moving total of IT contractor jobs citing Desktop Support in the job title across the North West region as a proportion of the total demand within the Job Titles category.

Desktop Support Jobs Demand Trend in the North West

Desktop Support
Daily Rate Trend in the North West

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Desktop Support across the North West region.

Desktop Support Daily Rate Trend in the North West

Desktop Support
Daily Rate Histogram in the North West

This chart provides a histogram of daily rates quoted in contract IT jobs citing Desktop Support across the North West region over the 3 months to 23 July 2014.

Desktop Support Daily Rate Histogram in the North West

Desktop Support
Hourly Rate Trend in the North West

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Desktop Support across the North West region.

Desktop Support Hourly Rate Trend in the North West

Desktop Support
Contract Job Locations in the North West

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Desktop Support within the North West region over the 3 months to 23 July 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Lancashire +8 25 £213 +112.50% 2
Manchester +9 19 £190 +10.94% 1
Cheshire +8 14 £205 +156.25%
Merseyside +12 11 £188 -11.76% 2
Desktop Support
England

Desktop Support
Top 30 Related IT Skills in the North West

For the 6 months to 23 July 2014, IT contractor jobs across the North West region that cited Desktop Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Desktop Support in their job title.

1 110 (93.22%) Windows
2 81 (68.64%) Windows 7
3 60 (50.85%) Windows XP
4 56 (47.46%) Active Directory
5 55 (46.61%) Security Cleared
6 52 (44.07%) SC Cleared
7 47 (39.83%) MS Office
8 40 (33.90%) Citrix
9 39 (33.05%) Microsoft
10 30 (25.42%) SCCM
11 28 (23.73%) Windows Vista
12 25 (21.19%) Windows Server 2003
13 23 (19.49%) Windows Server 2008
13 23 (19.49%) Software Deployment
14 22 (18.64%) Blackberry
14 22 (18.64%) SLA
15 17 (14.41%) CA
15 17 (14.41%) AppSense
16 16 (13.56%) Microsoft App-V
16 16 (13.56%) Lumension
17 14 (11.86%) DNS
18 13 (11.02%) DHCP
18 13 (11.02%) 3G
19 12 (10.17%) Wi-Fi
19 12 (10.17%) Finance
20 11 (9.32%) TQM
21 10 (8.47%) Fat Client
21 10 (8.47%) Thin Client
21 10 (8.47%) Symantec
21 10 (8.47%) TCP/IP

Desktop Support
Top Related IT Skills in the North West by Category

For the 6 months to 23 July 2014, IT contractor jobs across the North West region that cited Desktop Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Desktop Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 6 (5.08%) MS Exchange
2 4 (3.39%) Blackberry Enterprise Server
3 2 (1.69%) SharePoint
4 1 (0.85%) IBM Notes
4 1 (0.85%) Exchange Server 2003
4 1 (0.85%) Exchange Server 2007
4 1 (0.85%) Lync
Applications
1 47 (39.83%) MS Office
2 6 (5.08%) MS Excel
3 3 (2.54%) MS Visio
4 2 (1.69%) MS PowerPoint
4 2 (1.69%) MS Project
Business Applications
1 1 (0.85%) BPCS
Cloud Services
1 2 (1.69%) Office 365
2 1 (0.85%) Google Apps
Communications & Networking
1 14 (11.86%) DNS
2 13 (11.02%) 3G
2 13 (11.02%) DHCP
3 12 (10.17%) Wi-Fi
4 10 (8.47%) TCP/IP
5 6 (5.08%) VPN
5 6 (5.08%) SMS
6 4 (3.39%) Wireless
7 2 (1.69%) LAN
7 2 (1.69%) Firewall
8 1 (0.85%) Intranet
8 1 (0.85%) Internet
8 1 (0.85%) WAN
General
1 12 (10.17%) Finance
2 5 (4.24%) Banking
3 3 (2.54%) Back Office
4 2 (1.69%) Financial Institution
5 1 (0.85%) Telecoms
5 1 (0.85%) Retail
5 1 (0.85%) Investment Banking
5 1 (0.85%) Local Government
5 1 (0.85%) Law
5 1 (0.85%) Legal
5 1 (0.85%) Manufacturing
Libraries, Frameworks & Software Standards
1 2 (1.69%) Application Packaging
Miscellaneous
1 22 (18.64%) Blackberry
2 10 (8.47%) Fat Client
2 10 (8.47%) Thin Client
3 5 (4.24%) Smartcard
4 2 (1.69%) Client/Server
4 2 (1.69%) iPad
5 1 (0.85%) NHS
5 1 (0.85%) Social Media
5 1 (0.85%) Management Information System
5 1 (0.85%) Handset
Operating Systems
1 110 (93.22%) Windows
2 81 (68.64%) Windows 7
3 60 (50.85%) Windows XP
4 28 (23.73%) Windows Vista
5 25 (21.19%) Windows Server 2003
6 23 (19.49%) Windows Server 2008
7 4 (3.39%) Windows 8
8 3 (2.54%) Windows 2000
9 2 (1.69%) Mac OS X
9 2 (1.69%) Windows Mobile
10 1 (0.85%) UNIX
10 1 (0.85%) Windows NT
10 1 (0.85%) Windows 2000 Server
10 1 (0.85%) Mac OS
Processes & Methodologies
1 23 (19.49%) Software Deployment
2 11 (9.32%) TQM
3 9 (7.63%) ITIL
4 5 (4.24%) Service Management
5 3 (2.54%) Incident Management
5 3 (2.54%) Migration
6 2 (1.69%) ITIL V3
6 2 (1.69%) Web Development
6 2 (1.69%) Service Delivery
7 1 (0.85%) Change Management
7 1 (0.85%) Disaster Recovery
7 1 (0.85%) Configuration Management
7 1 (0.85%) Project Management
7 1 (0.85%) ITSM
7 1 (0.85%) Problem Management
7 1 (0.85%) Release Management
7 1 (0.85%) Data Protection
7 1 (0.85%) Product Management
7 1 (0.85%) Continuous Improvement
7 1 (0.85%) Change Control
Programming Languages
1 1 (0.85%) VB
1 1 (0.85%) Shell Script
1 1 (0.85%) PowerShell
Qualifications
1 55 (46.61%) Security Cleared
2 52 (44.07%) SC Cleared
3 5 (4.24%) Microsoft Certification
4 3 (2.54%) MCSE
5 2 (1.69%) MCSA
6 1 (0.85%) MCDST
6 1 (0.85%) HND
Quality Assurance & Compliance
1 22 (18.64%) SLA
2 1 (0.85%) Sarbanes-Oxley
System Software
1 56 (47.46%) Active Directory
2 16 (13.56%) Microsoft App-V
3 4 (3.39%) VMware Infrastructure
4 2 (1.69%) XenApp
5 1 (0.85%) Hyper-V
5 1 (0.85%) Terminal Server
Systems Management
1 30 (25.42%) SCCM
2 4 (3.39%) Backup Exec
3 3 (2.54%) SCOM
4 2 (1.69%) Symantec Endpoint Protection
4 2 (1.69%) Systems Management Server (SMS)
5 1 (0.85%) Norton AntiVirus
5 1 (0.85%) WSUS
5 1 (0.85%) Business Desktop Deployment
Vendors
1 40 (33.90%) Citrix
2 39 (33.05%) Microsoft
3 17 (14.41%) CA
3 17 (14.41%) AppSense
4 16 (13.56%) Lumension
5 10 (8.47%) Symantec
6 7 (5.93%) VMware
6 7 (5.93%) Cisco
7 4 (3.39%) HP
8 3 (2.54%) Dell
8 3 (2.54%) Apple
8 3 (2.54%) CheckPoint
9 1 (0.85%) Unisys
9 1 (0.85%) Lotus
9 1 (0.85%) Compaq
9 1 (0.85%) IBM
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Bluefire Consulting
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Reed Technology - UK Posting Account
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