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This section looks at the demand for the Desktop Support role in IT contracts within the North West region compared to all other Job Titles we currently track. Included is a guide to the contractor rates offered in IT job ads that have cited Desktop Support in their job title over the 3 months to 8 July 2008 with a comparison to the same period last year.

 Desktop Support
Location
3 months to 8 Jul 2008Same period last year
Rank11875
Rank change on same period last yearDown-43
Matching contract IT job ads3061
As % of all UK contract IT job ads sampled0.040 %0.064 %
As % of the category below0.779 %1.702 %
Daily rates quoted71
Average minimum daily rate£158£190
Average daily rate£160£190
% change on same period last year-15.97 %
Average maximum daily rate£161£190
UK excluding London average daily rate£155£159
% change on same period last year-2.30 %
Hourly rates quoted1218
Average minimum hourly rate£11.92£13.92
Average hourly rate£14.00£14.61
% change on same period last year-4.18 %
Average maximum hourly rate£16.08£15.31
UK excluding London average hourly rate£14.64£15.56
% change on same period last year-5.96 %
Job Titles North WestJob Titles
North West
Matching contract IT job ads38513585
As % of all UK contract IT job ads sampled5.077 %3.749 %
Daily rates quoted934732
Average minimum daily rate£336£320
Average daily rate£355£335
% change on same period last year+6.05 %
Average maximum daily rate£374£350
UK excluding London average daily rate£361£352
% change on same period last year+2.58 %
Hourly rates quoted439348
Average minimum hourly rate£20.83£21.77
Average hourly rate£22.70£23.35
% change on same period last year-2.80 %
Average maximum hourly rate£24.56£24.93
UK excluding London average hourly rate£23.39£25.89
% change on same period last year-9.63 %
Desktop Support EnglandDesktop Support
England

We calculate average IT contractor rates directly from the figures quoted and do not attempt to derive hourly rates from daily rates or vice versa.

Desktop Support
Demand Trend

The chart provides a 3-month moving total beginning in 2004 of IT contractor jobs citing Desktop Support across the North West region as a proportion of the total demand within the Job Titles category.

North West Desktop Support Demand Trend

Desktop Support
Daily Rate Trend

The chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Desktop Support across the North West region.

North West Desktop Support Daily Rate Trend

Desktop Support
Daily Rate Histogram

The chart provides a histogram of daily rates quoted in contract IT jobs citing Desktop Support across the North West region over the 3 months to 8 July 2008.

North West Desktop Support Daily Rate Histogram

Desktop Support
Hourly Rate Trend

The chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Desktop Support across the North West region.

North West Desktop Support Hourly Rate Trend

Desktop Support
Hourly Rate Histogram

The chart provides a histogram of hourly rates quoted in contract IT jobs citing Desktop Support across the North West region over the 3 months to 8 July 2008.

North West Desktop Support Hourly Rate Histogram

Desktop Support
Contract Locations

This section looks at the demand and provides a guide to the average contractor rates quoted in IT job ads citing Desktop Support within the North West region over the 3 months to 8 July 2008. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year. A positive number indicates a relative increase in demand.

LocationRank Change
on Same Period
Last Last
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
LancashireUp+78£150-
CheshireDown-247£213-
ManchesterDown-376--
MerseysideDown-136£155-18.42 %
CumbriaUp+11--
Desktop Support EnglandDesktop Support
England

Desktop Support
Top 30 Related IT Skills

For the 6 months to 8 July 2008, IT contractor jobs across the North West region that cited Desktop Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Desktop Support in their job title.

152 (69.33 %)Windows
231 (41.33 %)Microsoft
321 (28.00 %)Windows 2000
321 (28.00 %)Windows XP
418 (24.00 %)MS Office
515 (20.00 %)Active Directory
613 (17.33 %)MS Exchange
78 (10.67 %)MS Excel
78 (10.67 %)NHS
87 (9.333 %)TCP/IP
96 (8.000 %)Citrix
105 (6.667 %)DNS
105 (6.667 %)SLA
105 (6.667 %)DHCP
114 (5.333 %)Microsoft Certification
114 (5.333 %)LAN
123 (4.000 %)WAN
123 (4.000 %)Windows NT
123 (4.000 %)MCSE
123 (4.000 %)ITIL
123 (4.000 %)HP
123 (4.000 %)Dell
123 (4.000 %)Blackberry
123 (4.000 %)Configuration Management
123 (4.000 %)Finance
123 (4.000 %)Security Cleared
132 (2.667 %)Spanish Language
132 (2.667 %)Exchange Server 2003
132 (2.667 %)Degree
132 (2.667 %)WSUS

Desktop Support
Top Related IT Skills by Category

For the 6 months to 8 July 2008, IT contractor jobs across the North West region that cited Desktop Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Desktop Support in their job title. Up to 20 skills are shown per category.

Application Platforms
113 (17.33 %)MS Exchange
22 (2.667 %)Exchange Server 2003
31 (1.333 %)Lotus Notes
31 (1.333 %)Exchange Server 5.5
31 (1.333 %)Exchange Server 2000
Applications
118 (24.00 %)MS Office
28 (10.67 %)MS Excel
Communications & Networking
17 (9.333 %)TCP/IP
25 (6.667 %)DNS
25 (6.667 %)DHCP
34 (5.333 %)LAN
43 (4.000 %)WAN
51 (1.333 %)Firewall
51 (1.333 %)Wireless
Development Applications
12 (2.667 %)Dreamweaver
General
13 (4.000 %)Finance
22 (2.667 %)Government
31 (1.333 %)Health
31 (1.333 %)Publishing
31 (1.333 %)Home Office
31 (1.333 %)Education
31 (1.333 %)Local Government
Miscellaneous
18 (10.67 %)NHS
23 (4.000 %)Blackberry
32 (2.667 %)Spanish Language
41 (1.333 %)Thin Client
41 (1.333 %)Informatics
41 (1.333 %)Danish Language
41 (1.333 %)Dutch Language
41 (1.333 %)Finnish Language
41 (1.333 %)French Language
41 (1.333 %)German Language
41 (1.333 %)Italian Language
41 (1.333 %)Norwegian Language
41 (1.333 %)Portuguese Language
41 (1.333 %)Asset Management
41 (1.333 %)Swedish Language
41 (1.333 %)Fat Client
41 (1.333 %)PDA
Operating Systems
152 (69.33 %)Windows
221 (28.00 %)Windows 2000
221 (28.00 %)Windows XP
33 (4.000 %)Windows NT
41 (1.333 %)Windows Server 2003
41 (1.333 %)Linux
Processes & Methodologies
13 (4.000 %)ITIL
13 (4.000 %)Configuration Management
13 (4.000 %)Security Cleared
22 (2.667 %)Workflow
31 (1.333 %)SC Cleared
31 (1.333 %)CTC Cleared
Programming Languages
11 (1.333 %)SQL
Qualifications
14 (5.333 %)Microsoft Certification
23 (4.000 %)MCSE
32 (2.667 %)Degree
41 (1.333 %)Dell Certification
41 (1.333 %)MCP
41 (1.333 %)HND
Quality Assurance & Compliance
15 (6.667 %)SLA
System Software
115 (20.00 %)Active Directory
Systems Management
12 (2.667 %)WSUS
Vendors
131 (41.33 %)Microsoft
26 (8.000 %)Citrix
33 (4.000 %)HP
33 (4.000 %)Dell
42 (2.667 %)McAfee Security
42 (2.667 %)Novell
42 (2.667 %)Cisco
51 (1.333 %)Avaya
51 (1.333 %)Symantec
51 (1.333 %)Lotus
51 (1.333 %)Apple
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