North West Desktop Support Contracts

This section looks at the demand for the Desktop Support role in IT contracts within the North West region compared to all other Job Titles we currently track. Included is a guide to the contractor rates offered in IT job ads that have cited Desktop Support in their job title over the 3 months to 8 July 2008 with a comparison to the same period last year.

Desktop Support
Location Aberdeen Aberdeenshire Abingdon Amersham Basildon Basingstoke Beckenham Bedford Bedfordshire Belfast Berkshire Birmingham Bracknell Bradford Brentwood Bridgend Bristol Bromley Buckinghamshire Burnley Burton-upon-Trent Camberley Cambridge Cambridgeshire Canary Wharf Cannock Canterbury Cardiff Carlisle Chelmsford Cheltenham Chertsey Cheshire Chester Chichester City of London Cleethorpes Colchester Congleton County Antrim Coventry Crawley Croydon Cumbria Darlington Derby Derbyshire Devon Docklands, London Dover Dudley Dunstable Durham Ealing East Anglia East Midlands East of England East Sussex Eastleigh Edinburgh Egham England Epsom Essex Farnborough Farnham Fife Gatwick Gerrards Cross Glasgow Gloucester Gloucestershire Greenock Guildford Hammersmith Hampshire Harrow Havant Haywards Heath Hertfordshire High Wycombe Highlands Home Counties Hounslow Inverclyde Inverness Ipswich Kent Lancashire Lancaster Leeds Leicester Leicestershire Lincoln Lincolnshire Liverpool London Loughborough Luton Maidenhead Maidstone Manchester Mansfield Marlow Merseyside Middlesbrough Middlesex Milton Keynes Newcastle Newcastle Upon Tyne Newport Norfolk North East North West North Yorkshire Northallerton Northampton Northamptonshire Northern Ireland Northumberland Norwich Nottingham Nottinghamshire Oxford Oxfordshire Peterborough Plymouth Portsmouth Preston Reading Salisbury Scarborough Scotland Sheffield Shropshire Slough South East South Shields South Wales South West South Yorkshire Southampton Staffordshire Stevenage Stockton-on-Tees Stoke-on-Trent Suffolk Sunbury-on-Thames Surrey Swindon Telford Thames Valley Twickenham Tyne and Wear UK Uxbridge Wakefield Wales Walsall Warrington Warwick Warwickshire Watford Welwyn Garden City Wembley West Midlands West Sussex West Yorkshire Westminster Weybridge Wiltshire Wimbledon Windsor Wirral Woking Wokingham Worcester Worcestershire York Yorkshire	3 months to 8 Jul 2008	Same period last year
Rank	118	75
Rank change on same period last year	-43
Matching contract IT job ads	30	61
As % of all UK contract IT job ads sampled	0.040 %	0.064 %
As % of the category below	0.779 %	1.702 %
Daily rates quoted	7	1
Average minimum daily rate	£158	£190
Average daily rate	£160	£190
% change on same period last year	-15.97 %
Average maximum daily rate	£161	£190
UK excluding London average daily rate	£155	£159
% change on same period last year	-2.30 %
Hourly rates quoted	12	18
Average minimum hourly rate	£11.92	£13.92
Average hourly rate	£14.00	£14.61
% change on same period last year	-4.18 %
Average maximum hourly rate	£16.08	£15.31
UK excluding London average hourly rate	£14.64	£15.56
% change on same period last year	-5.96 %
Job Titles North West
Matching contract IT job ads	3851	3585
As % of all UK contract IT job ads sampled	5.077 %	3.749 %
Daily rates quoted	934	732
Average minimum daily rate	£336	£320
Average daily rate	£355	£335
% change on same period last year	+6.05 %
Average maximum daily rate	£374	£350
UK excluding London average daily rate	£361	£352
% change on same period last year	+2.58 %
Hourly rates quoted	439	348
Average minimum hourly rate	£20.83	£21.77
Average hourly rate	£22.70	£23.35
% change on same period last year	-2.80 %
Average maximum hourly rate	£24.56	£24.93
UK excluding London average hourly rate	£23.39	£25.89
% change on same period last year	-9.63 %
Desktop Support England

We calculate average IT contractor rates directly from the figures quoted and do not attempt to derive hourly rates from daily rates or vice versa.

Desktop Support
Demand Trend

The chart provides a 3-month moving total beginning in 2004 of IT contractor jobs citing Desktop Support across the North West region as a proportion of the total demand within the Job Titles category.

Desktop Support
Daily Rate Trend

The chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Desktop Support across the North West region.

Desktop Support
Daily Rate Histogram

The chart provides a histogram of daily rates quoted in contract IT jobs citing Desktop Support across the North West region over the 3 months to 8 July 2008.

Desktop Support
Hourly Rate Trend

The chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Desktop Support across the North West region.

Desktop Support
Hourly Rate Histogram

The chart provides a histogram of hourly rates quoted in contract IT jobs citing Desktop Support across the North West region over the 3 months to 8 July 2008.

Desktop Support
Contract Locations

This section looks at the demand and provides a guide to the average contractor rates quoted in IT job ads citing Desktop Support within the North West region over the 3 months to 8 July 2008. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year. A positive number indicates a relative increase in demand.

Location	Rank Change on Same Period Last Last	Matching Contract IT Job Ads	Average Daily Rate Last 3 Months	Average Daily Rate % Change on Same Period Last Year
Lancashire	+7	8	£150	-
Cheshire	-24	7	£213	-
Manchester	-37	6	-	-
Merseyside	-13	6	£155	-18.42 %
Cumbria	+1	1	-	-

Desktop Support England

Desktop Support
Top 30 Related IT Skills

For the 6 months to 8 July 2008, IT contractor jobs across the North West region that cited Desktop Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Desktop Support in their job title.

1 52 (69.33 %) Windows 2 31 (41.33 %) Microsoft 3 21 (28.00 %) Windows 2000 3 21 (28.00 %) Windows XP 4 18 (24.00 %) MS Office 5 15 (20.00 %) Active Directory 6 13 (17.33 %) MS Exchange 7 8 (10.67 %) MS Excel 7 8 (10.67 %) NHS 8 7 (9.333 %) TCP/IP 9 6 (8.000 %) Citrix 10 5 (6.667 %) DNS 10 5 (6.667 %) SLA 10 5 (6.667 %) DHCP 11 4 (5.333 %) Microsoft Certification

11 4 (5.333 %) LAN 12 3 (4.000 %) WAN 12 3 (4.000 %) Windows NT 12 3 (4.000 %) MCSE 12 3 (4.000 %) ITIL 12 3 (4.000 %) HP 12 3 (4.000 %) Dell 12 3 (4.000 %) Blackberry 12 3 (4.000 %) Configuration Management 12 3 (4.000 %) Finance 12 3 (4.000 %) Security Cleared 13 2 (2.667 %) Spanish Language 13 2 (2.667 %) Exchange Server 2003 13 2 (2.667 %) Degree 13 2 (2.667 %) WSUS

Desktop Support
Top Related IT Skills by Category

For the 6 months to 8 July 2008, IT contractor jobs across the North West region that cited Desktop Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Desktop Support in their job title. Up to 20 skills are shown per category.

Application Platforms 1 13 (17.33 %) MS Exchange 2 2 (2.667 %) Exchange Server 2003 3 1 (1.333 %) Lotus Notes 3 1 (1.333 %) Exchange Server 5.5 3 1 (1.333 %) Exchange Server 2000	Applications 1 18 (24.00 %) MS Office 2 8 (10.67 %) MS Excel
Communications & Networking 1 7 (9.333 %) TCP/IP 2 5 (6.667 %) DNS 2 5 (6.667 %) DHCP 3 4 (5.333 %) LAN 4 3 (4.000 %) WAN 5 1 (1.333 %) Firewall 5 1 (1.333 %) Wireless	Development Applications 1 2 (2.667 %) Dreamweaver
General 1 3 (4.000 %) Finance 2 2 (2.667 %) Government 3 1 (1.333 %) Health 3 1 (1.333 %) Publishing 3 1 (1.333 %) Home Office 3 1 (1.333 %) Education 3 1 (1.333 %) Local Government	Miscellaneous 1 8 (10.67 %) NHS 2 3 (4.000 %) Blackberry 3 2 (2.667 %) Spanish Language 4 1 (1.333 %) Thin Client 4 1 (1.333 %) Informatics 4 1 (1.333 %) Danish Language 4 1 (1.333 %) Dutch Language 4 1 (1.333 %) Finnish Language 4 1 (1.333 %) French Language 4 1 (1.333 %) German Language 4 1 (1.333 %) Italian Language 4 1 (1.333 %) Norwegian Language 4 1 (1.333 %) Portuguese Language 4 1 (1.333 %) Asset Management 4 1 (1.333 %) Swedish Language 4 1 (1.333 %) Fat Client 4 1 (1.333 %) PDA
Operating Systems 1 52 (69.33 %) Windows 2 21 (28.00 %) Windows 2000 2 21 (28.00 %) Windows XP 3 3 (4.000 %) Windows NT 4 1 (1.333 %) Windows Server 2003 4 1 (1.333 %) Linux	Processes & Methodologies 1 3 (4.000 %) ITIL 1 3 (4.000 %) Configuration Management 1 3 (4.000 %) Security Cleared 2 2 (2.667 %) Workflow 3 1 (1.333 %) SC Cleared 3 1 (1.333 %) CTC Cleared
Programming Languages 1 1 (1.333 %) SQL	Qualifications 1 4 (5.333 %) Microsoft Certification 2 3 (4.000 %) MCSE 3 2 (2.667 %) Degree 4 1 (1.333 %) Dell Certification 4 1 (1.333 %) MCP 4 1 (1.333 %) HND
Quality Assurance & Compliance 1 5 (6.667 %) SLA	System Software 1 15 (20.00 %) Active Directory
Systems Management 1 2 (2.667 %) WSUS	Vendors 1 31 (41.33 %) Microsoft 2 6 (8.000 %) Citrix 3 3 (4.000 %) HP 3 3 (4.000 %) Dell 4 2 (2.667 %) McAfee Security 4 2 (2.667 %) Novell 4 2 (2.667 %) Cisco 5 1 (1.333 %) Avaya 5 1 (1.333 %) Symantec 5 1 (1.333 %) Lotus 5 1 (1.333 %) Apple