The table below looks at the statistics for the Desktop Support role in IT contracts advertised for the North West region. Included is a guide to the average contractor rates offered in IT contracts that have cited Desktop Support in their job title over the 3 months to 3 August 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
3 Aug 2015
Same period 2014 Same period 2013
Desktop Support
Rank 120 67 101
Rank change year-on-year
-53 +34
Contract jobs requiring a Desktop Support 31 68 30
As % of all contract IT jobs located in the North West 0.80% 2.25% 1.11%
As % of the Job Titles category 0.86% 2.40% 1.20%
Number of daily rates quoted 8 22 7
Average daily rate
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£190 £200 £143
Average daily rate % change year-on-year
-5.00% +40.35%
90% offered a daily rate of more than £157 £121 £80
10% offered a daily rate of more than £466 £244 £205
UK excluding London average daily rate £160 £163 £150
% change year-on-year
-1.53% +8.33%
Number of hourly rates quoted 17 28 14
Average hourly rate £16.00 £16.16 £15.00
Average hourly rate % change year-on-year
-0.99% +7.73%
90% offered a hourly rate of more than £13.50 £13.53 £13.25
10% offered a hourly rate of more than £16.50 £21.85 £18.75
UK excluding London average hourly rate £15.00 £15.00 £15.50
% change year-on-year
- -3.22%
Desktop Support
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the North West region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
North West
Contract IT job ads with a match in the
Job Titles category
3599 2832 2507
As % of all contract IT jobs located in the North West 93.00% 93.59% 92.54%
Number of daily rates quoted 2123 1532 1194
Average daily rate £375 £350 £325
Average daily rate % change year-on-year
+7.14% +7.69%
90% offered a daily rate of more than £235 £225 £218
10% offered a daily rate of more than £525 £513 £475
UK excluding London average daily rate £375 £350 £350
% change year-on-year
+7.14% -
Number of hourly rates quoted 181 191 195
Average hourly rate £20.75 £16.16 £17.50
Average hourly rate % change year-on-year
+28.40% -7.65%
90% offered a hourly rate of more than £11.70 £10.00 £10.50
10% offered a hourly rate of more than £52.99 £42.50 £39.00
UK excluding London average hourly rate £16.50 £16.50 £17.00
% change year-on-year
- -2.94%

Desktop Support
Jobs Demand Trend in the North West

This chart provides a 3-month moving total of IT contractor jobs citing Desktop Support in the job title across the North West region as a proportion of the total demand within the Job Titles category.

Desktop Support Jobs Demand Trend in the North West

Desktop Support
Daily Rate Trend in the North West

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Desktop Support across the North West region.

Desktop Support Daily Rate Trend in the North West

Desktop Support
Daily Rate Histogram in the North West

This chart provides a histogram of daily rates quoted in contract IT jobs citing Desktop Support across the North West region over the 3 months to 3 August 2015.

Desktop Support Daily Rate Histogram in the North West

Desktop Support
Hourly Rate Trend in the North West

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Desktop Support across the North West region.

Desktop Support Hourly Rate Trend in the North West

Desktop Support
Contract Job Locations in the North West

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Desktop Support within the North West region over the 3 months to 3 August 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Cheshire -5 16 £175 -14.63% 1
Manchester -19 8 £331 +74.34% 2
Merseyside -22 3 £180 -4.00%
Cumbria -16 2 - -
Desktop Support
England

Desktop Support
Top 30 Related IT Skills in the North West

For the 6 months to 3 August 2015, IT contractor jobs across the North West region that cited Desktop Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Desktop Support in their job title.

1 69 (78.41%) Windows
2 46 (52.27%) Microsoft
3 31 (35.23%) Windows 7
4 26 (29.55%) Active Directory
5 17 (19.32%) Microsoft Certification
6 16 (18.18%) Security Cleared
7 15 (17.05%) SC Cleared
8 14 (15.91%) LAN
8 14 (15.91%) MS Office
9 11 (12.50%) MS Excel
9 11 (12.50%) Incident Management
10 10 (11.36%) Windows XP
10 10 (11.36%) Citrix
10 10 (11.36%) Analytical Skills
11 9 (10.23%) Infrastructure Management
11 9 (10.23%) Internet
11 9 (10.23%) ITIL
11 9 (10.23%) MCP
11 9 (10.23%) HTML
12 7 (7.95%) TCP/IP
12 7 (7.95%) WAN
12 7 (7.95%) Blackberry
13 6 (6.82%) SLA
13 6 (6.82%) MCSE
13 6 (6.82%) SCCM
13 6 (6.82%) Windows 8
14 5 (5.68%) iPad
14 5 (5.68%) Finance
14 5 (5.68%) VPN
14 5 (5.68%) Blackberry Enterprise Server

Desktop Support
Top Related IT Skills in the North West by Category

For the 6 months to 3 August 2015, IT contractor jobs across the North West region that cited Desktop Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Desktop Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 5 (5.68%) Blackberry Enterprise Server
2 3 (3.41%) SharePoint
2 3 (3.41%) MS Exchange
3 1 (1.14%) IBM Notes
3 1 (1.14%) WorkSite
3 1 (1.14%) Lync
3 1 (1.14%) Exchange Server 2010
Applications
1 14 (15.91%) MS Office
2 11 (12.50%) MS Excel
Business Applications
1 2 (2.27%) SAP Oil and Gas
2 1 (1.14%) Remedy ITSM
2 1 (1.14%) Eikon
Cloud Services
1 3 (3.41%) Office 365
Communications & Networking
1 14 (15.91%) LAN
2 9 (10.23%) Internet
3 7 (7.95%) TCP/IP
3 7 (7.95%) WAN
4 5 (5.68%) VPN
5 3 (3.41%) DHCP
6 2 (2.27%) VoIP
6 2 (2.27%) DNS
6 2 (2.27%) Wireless
7 1 (1.14%) IP Telephony
7 1 (1.14%) OpenScape
7 1 (1.14%) Extranet
7 1 (1.14%) Firewall
Database & Business Intelligence
1 2 (2.27%) Data Warehouse
1 2 (2.27%) BusinessObjects
General
1 5 (5.68%) Finance
2 2 (2.27%) Electronics
2 2 (2.27%) Telecoms
2 2 (2.27%) Local Government
2 2 (2.27%) Marketing
2 2 (2.27%) Manufacturing
3 1 (1.14%) Banking
3 1 (1.14%) Mandarin Language
3 1 (1.14%) French Language
3 1 (1.14%) German Language
3 1 (1.14%) Law
3 1 (1.14%) Legal
Libraries, Frameworks & Software Standards
1 9 (10.23%) HTML
Miscellaneous
1 10 (11.36%) Analytical Skills
2 7 (7.95%) Blackberry
3 5 (5.68%) NHS
3 5 (5.68%) iPad
4 3 (3.41%) iPhone
5 2 (2.27%) Client/Server
5 2 (2.27%) CMDB
5 2 (2.27%) DTV
5 2 (2.27%) Management Information System
5 2 (2.27%) Handset
6 1 (1.14%) Computer Science
6 1 (1.14%) Fat Client
6 1 (1.14%) Thin Client
6 1 (1.14%) iSeries
6 1 (1.14%) Data Centre
Operating Systems
1 69 (78.41%) Windows
2 31 (35.23%) Windows 7
3 10 (11.36%) Windows XP
4 6 (6.82%) Windows 8
5 3 (3.41%) Apple iOS
5 3 (3.41%) Windows Server 2003
6 2 (2.27%) Windows Vista
6 2 (2.27%) Windows Server 2008
6 2 (2.27%) Mac OS X
Processes & Methodologies
1 11 (12.50%) Incident Management
2 9 (10.23%) ITIL
2 9 (10.23%) Infrastructure Management
3 3 (3.41%) Migration
4 2 (2.27%) Stakeholder Management
4 2 (2.27%) Business Intelligence
4 2 (2.27%) Service Management
4 2 (2.27%) Programme Management
4 2 (2.27%) Digital Marketing
4 2 (2.27%) Performance Management
4 2 (2.27%) Data Protection
4 2 (2.27%) Document Management
5 1 (1.14%) Continuous Improvement
5 1 (1.14%) Root Cause Analysis
5 1 (1.14%) Software Deployment
5 1 (1.14%) Mobile Device Management
5 1 (1.14%) Coaching
5 1 (1.14%) Software Asset Management
5 1 (1.14%) Patch Management
5 1 (1.14%) QMS
Programming Languages
1 2 (2.27%) SQL
1 2 (2.27%) PowerShell
2 1 (1.14%) Java
2 1 (1.14%) VBScript
2 1 (1.14%) VB
Qualifications
1 17 (19.32%) Microsoft Certification
2 16 (18.18%) Security Cleared
3 15 (17.05%) SC Cleared
4 9 (10.23%) MCP
5 6 (6.82%) MCSE
6 3 (3.41%) MCSA
6 3 (3.41%) A+ Certification
6 3 (3.41%) MCDST
6 3 (3.41%) MCITP
7 2 (2.27%) Degree
7 2 (2.27%) ACSP
Quality Assurance & Compliance
1 6 (6.82%) SLA
2 3 (3.41%) QA
System Software
1 26 (29.55%) Active Directory
2 2 (2.27%) ISA Server
2 2 (2.27%) Hyper-V
2 2 (2.27%) XenApp
3 1 (1.14%) XenDesktop
3 1 (1.14%) Microsoft App-V
3 1 (1.14%) Terminal Server
Systems Management
1 6 (6.82%) SCCM
2 1 (1.14%) WSUS
Vendors
1 46 (52.27%) Microsoft
2 10 (11.36%) Citrix
3 3 (3.41%) Adobe
3 3 (3.41%) Apple
4 2 (2.27%) CheckPoint
4 2 (2.27%) SAP
4 2 (2.27%) Remedy
4 2 (2.27%) Wyse
4 2 (2.27%) VMware
4 2 (2.27%) Acronis
4 2 (2.27%) Lumension
4 2 (2.27%) ServiceNow
5 1 (1.14%) MobileIron
5 1 (1.14%) AppSense
5 1 (1.14%) Computacenter
5 1 (1.14%) LANDesk
5 1 (1.14%) Sitecore
5 1 (1.14%) Sophos
5 1 (1.14%) Cisco
5 1 (1.14%) Reuters
Stockport
Real Staffing
Rate: £12 - £15 per hour + competitive
Posted: 21 hours ago