The table below looks at the statistics for CRM skills in IT contracts advertised for the North West region. Included is a guide to the average contractor rates offered in IT contracts that have cited CRM over the 3 months to 24 December 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
24 Dec 2014
Same period 2013 Same period 2012
Customer Relationship Management (CRM)
Rank 48 56 64
Rank change year-on-year
+8 +8
Contract jobs citing CRM 105 76 72
As % of all contract IT jobs located in the North West 3.27% 2.68% 2.43%
As % of the Processes & Methodologies category 4.45% 3.68% 3.63%
Number of daily rates quoted 54 40 34
Average daily rate
Keep up to 90%
of your Daily Rate
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£450 £375 £353
Average daily rate % change year-on-year
+20.00% +6.38%
90% offered a daily rate of more than £278 £273 £165
10% offered a daily rate of more than £622 £530 £510
UK excluding London average daily rate £400 £375 £400
% change year-on-year
+6.66% -6.25%
Number of hourly rates quoted 0 5 3
Average hourly rate - £44.90 £26.50
Average hourly rate % change year-on-year
- +69.43%
UK excluding London average hourly rate £20.00 £22.84 £25.75
% change year-on-year
-12.41% -11.32%
CRM
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the North West region.

Processes & Methodologies Category
North West
Contract IT job ads with a match in the
Processes & Methodologies category
2358 2068 1982
As % of all contract IT jobs located in the North West 73.44% 73.02% 67.00%
Number of daily rates quoted 1392 1059 1023
Average daily rate £375 £350 £340
Average daily rate % change year-on-year
+7.14% +2.94%
90% offered a daily rate of more than £250 £250 £225
10% offered a daily rate of more than £525 £525 £500
UK excluding London average daily rate £388 £370 £365
% change year-on-year
+4.72% +1.36%
Number of hourly rates quoted 107 115 93
Average hourly rate £24.50 £25.77 £26.50
Average hourly rate % change year-on-year
-4.92% -2.75%
90% offered a hourly rate of more than £13.00 £13.67 £13.35
10% offered a hourly rate of more than £45.00 £44.90 £75.00
UK excluding London average hourly rate £25.00 £27.00 £30.00
% change year-on-year
-7.40% -10.00%

CRM
Jobs Demand Trend in the North West

This chart provides a 3-month moving total of IT contractor jobs citing CRM across the North West region as a proportion of the total demand within the Processes & Methodologies category.

CRM Jobs Demand Trend in the North West

CRM
Daily Rate Trend in the North West

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing CRM across the North West region.

CRM Daily Rate Trend in the North West

CRM
Daily Rate Histogram in the North West

This chart provides a histogram of daily rates quoted in contract IT jobs citing CRM across the North West region over the 3 months to 24 December 2014.

CRM Daily Rate Histogram in the North West

CRM
Hourly Rate Trend in the North West

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing CRM across the North West region.

CRM Hourly Rate Trend in the North West

CRM
Contract Job Locations in the North West

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing CRM within the North West region over the 3 months to 24 December 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Manchester -14 43 £425 +13.33% 34
Cheshire +27 26 £313 -16.66% 12
Merseyside +3 15 £518 +38.00% 1
Lancashire -12 11 £511 - 3
CRM
England

CRM
Top 30 Related IT Skills in the North West

For the 6 months to 24 December 2014, IT contractor jobs across the North West region citing CRM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited CRM.

1 62 (34.25%) Oracle
2 59 (32.60%) SQL
3 47 (25.97%) Finance
4 45 (24.86%) Security Cleared
5 42 (23.20%) SC Cleared
6 36 (19.89%) Oracle EBS
6 36 (19.89%) Dynamics CRM
6 36 (19.89%) Oracle EBS R12
7 28 (15.47%) Microsoft
8 27 (14.92%) SAP
9 24 (13.26%) Oracle BI EE
10 20 (11.05%) .NET
10 20 (11.05%) SQL Server
10 20 (11.05%) Siebel
11 17 (9.39%) ERP
11 17 (9.39%) Migration
12 15 (8.29%) SAP BW
13 14 (7.73%) NetWeaver
13 14 (7.73%) C#
14 13 (7.18%) PL/SQL
14 13 (7.18%) DB2
14 13 (7.18%) ITIL
14 13 (7.18%) MS Excel
14 13 (7.18%) Project Management
14 13 (7.18%) Stakeholder Management
14 13 (7.18%) Workflow
14 13 (7.18%) Local Government
15 12 (6.63%) Informatica
15 12 (6.63%) Business Intelligence
15 12 (6.63%) Linux

CRM
Top Related IT Skills in the North West by Category

For the 6 months to 24 December 2014, IT contractor jobs across the North West region citing CRM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited CRM. Up to 20 skills are shown per category.

Application Platforms
1 14 (7.73%) NetWeaver
2 11 (6.08%) SharePoint
3 10 (5.52%) Oracle Workflow
4 5 (2.76%) BizTalk Server
5 3 (1.66%) CMS
5 3 (1.66%) Oracle Service Bus
6 2 (1.10%) SharePoint 2010
6 2 (1.10%) Lync
6 2 (1.10%) SAS
6 2 (1.10%) IIS
7 1 (0.55%) Apache
7 1 (0.55%) Tomcat
7 1 (0.55%) MS Exchange
7 1 (0.55%) WebLogic
7 1 (0.55%) WebLogic Integration
7 1 (0.55%) Exchange Server 2010
7 1 (0.55%) SharePoint 2013
7 1 (0.55%) Exchange Server 2003
7 1 (0.55%) Exchange Server 2007
Applications
1 13 (7.18%) MS Excel
2 2 (1.10%) MS PowerPoint
3 1 (0.55%) Spreadsheet
3 1 (0.55%) PowerPivot
3 1 (0.55%) MS Visio
3 1 (0.55%) SPSS
3 1 (0.55%) MS Office
Business Applications
1 36 (19.89%) Oracle EBS
1 36 (19.89%) Dynamics CRM
1 36 (19.89%) Oracle EBS R12
2 12 (6.63%) SAP ERP
3 10 (5.52%) Oracle iRecruitment
4 9 (4.97%) Oracle Payroll
5 7 (3.87%) SAP CRM
6 6 (3.31%) Oracle iProcurement
7 5 (2.76%) Oracle Internet Expenses
7 5 (2.76%) Oracle Applications
7 5 (2.76%) Oracle General Ledger
7 5 (2.76%) Dynamics AX
8 4 (2.21%) SAP Oil and Gas
8 4 (2.21%) Agresso
9 3 (1.66%) Oracle CRM
10 2 (1.10%) Oracle Financials
10 2 (1.10%) Oracle 11i
10 2 (1.10%) Oracle Payables
10 2 (1.10%) Oracle Receivables
10 2 (1.10%) Oracle Assets
Cloud Services
1 5 (2.76%) Office 365
2 3 (1.66%) Microsoft Azure
3 2 (1.10%) Cloud Computing
4 1 (0.55%) Responsys
Communications & Networking
1 7 (3.87%) Intranet
2 1 (0.55%) OSPF
2 1 (0.55%) EIGRP
2 1 (0.55%) TACACS
2 1 (0.55%) Cisco ASA
2 1 (0.55%) FWSM
2 1 (0.55%) HSRP
2 1 (0.55%) VoIP
2 1 (0.55%) DHCP
2 1 (0.55%) FTP
2 1 (0.55%) DNS
Database & Business Intelligence
1 24 (13.26%) Oracle BI EE
2 20 (11.05%) SQL Server
3 15 (8.29%) SAP BW
4 13 (7.18%) DB2
5 12 (6.63%) Oracle Reports
6 9 (4.97%) SQL Server Reporting Services
6 9 (4.97%) Relational Database
7 8 (4.42%) RDBMS
8 7 (3.87%) Data Warehouse
9 6 (3.31%) SQL Server Integration Services
10 5 (2.76%) SQL Server 2008
11 4 (2.21%) MS Access
12 3 (1.66%) Oracle Discoverer
12 3 (1.66%) SQL Server 2000
12 3 (1.66%) SQL Server Analysis Services
12 3 (1.66%) Oracle Database
12 3 (1.66%) Oracle BI Publisher
13 2 (1.10%) SQL Server 2012
13 2 (1.10%) Siebel EIM
13 2 (1.10%) Oracle Database 11g
Development Applications
1 4 (2.21%) Oracle Forms
2 3 (1.66%) Oracle APEX
2 3 (1.66%) Team Foundation Server
2 3 (1.66%) Visual Studio
3 1 (0.55%) Toad
3 1 (0.55%) Subversion
General
1 47 (25.97%) Finance
2 13 (7.18%) Local Government
3 6 (3.31%) Marketing
4 5 (2.76%) Telecoms
4 5 (2.76%) Retail
5 4 (2.21%) Manufacturing
5 4 (2.21%) Banking
6 3 (1.66%) Billing
7 2 (1.10%) Advertising
8 1 (0.55%) Back Office
8 1 (0.55%) Law
Job Titles
1 42 (23.20%) Consultant
2 38 (20.99%) Developer
3 32 (17.68%) Analyst
4 27 (14.92%) Oracle Consultant
5 24 (13.26%) Architect
6 13 (7.18%) Business Analyst
6 13 (7.18%) Oracle Payroll Consultant
6 13 (7.18%) Payroll Consultant
7 12 (6.63%) Functional Consultant
8 11 (6.08%) Technical Analyst
9 10 (5.52%) Oracle HR Consultant
10 9 (4.97%) .NET Developer
10 9 (4.97%) Project Manager
11 8 (4.42%) Oracle Functional Consultant
12 7 (3.87%) Enterprise Architect
12 7 (3.87%) Oracle Developer
12 7 (3.87%) Microsoft Developer
13 6 (3.31%) Designer
13 6 (3.31%) SAP Consultant
13 6 (3.31%) CRM Consultant
Libraries, Frameworks & Software Standards
1 20 (11.05%) .NET
2 10 (5.52%) XML
2 10 (5.52%) SAP Basis
3 7 (3.87%) ASP.NET
4 6 (3.31%) CSS
4 6 (3.31%) HTML
5 3 (1.66%) Classic ASP
5 3 (1.66%) JSON
5 3 (1.66%) WCF
5 3 (1.66%) Web Services
6 2 (1.10%) CSS3
6 2 (1.10%) HTML5
7 1 (0.55%) Castle Windsor
7 1 (0.55%) .NET Framework
7 1 (0.55%) Mason
7 1 (0.55%) Visualforce
7 1 (0.55%) ASP.NET MVC
7 1 (0.55%) DHTML
7 1 (0.55%) SOAP
7 1 (0.55%) Flash
Miscellaneous
1 11 (6.08%) Client/Server
2 8 (4.42%) Analytical Skills
3 4 (2.21%) Life Science
3 4 (2.21%) Management Information System
4 2 (1.10%) SCORM
4 2 (1.10%) Statistics
4 2 (1.10%) GIS
4 2 (1.10%) Enterprise Software
5 1 (0.55%) Inversion of Control
5 1 (0.55%) Computer Science
5 1 (0.55%) N-Tier
5 1 (0.55%) EMV
5 1 (0.55%) Chip and PIN
5 1 (0.55%) EFT
5 1 (0.55%) EFTPOS
5 1 (0.55%) Blackberry
Operating Systems
1 12 (6.63%) Linux
2 7 (3.87%) Windows
3 5 (2.76%) UNIX
4 3 (1.66%) Windows 8
4 3 (1.66%) Windows Server 2012
5 2 (1.10%) Windows XP
6 1 (0.55%) Windows Server 2003
6 1 (0.55%) SUSE
6 1 (0.55%) Windows Server 2008
6 1 (0.55%) Windows 7
6 1 (0.55%) HPUX
Processes & Methodologies
1 17 (9.39%) ERP
1 17 (9.39%) Migration
2 13 (7.18%) Stakeholder Management
2 13 (7.18%) Project Management
2 13 (7.18%) Workflow
2 13 (7.18%) ITIL
3 12 (6.63%) Business Intelligence
4 11 (6.08%) ETL
5 9 (4.97%) Service Delivery
5 9 (4.97%) Change Management
5 9 (4.97%) E-business
6 8 (4.42%) EAM
7 7 (3.87%) Identity Management
7 7 (3.87%) Business Analysis
8 6 (3.31%) Test Scripting
8 6 (3.31%) Agile Software Development
8 6 (3.31%) TOGAF
9 5 (2.76%) Data Analysis
9 5 (2.76%) SOA
9 5 (2.76%) Data Migration
Programming Languages
1 59 (32.60%) SQL
2 14 (7.73%) C#
3 13 (7.18%) PL/SQL
4 8 (4.42%) VB
4 8 (4.42%) Shell Script
5 7 (3.87%) JavaScript
6 4 (2.21%) VB.NET
6 4 (2.21%) VB6
7 3 (1.66%) VBScript
8 2 (1.10%) VBA
8 2 (1.10%) T-SQL
9 1 (0.55%) ActionScript
9 1 (0.55%) C
9 1 (0.55%) FoxPro (VFP)
9 1 (0.55%) X++
9 1 (0.55%) SAS Macro
9 1 (0.55%) Apex Code
Qualifications
1 45 (24.86%) Security Cleared
2 42 (23.20%) SC Cleared
3 6 (3.31%) CCNP
3 6 (3.31%) CCNA
3 6 (3.31%) Cisco Certification
4 5 (2.76%) Microsoft Certification
5 3 (1.66%) ISEB
6 2 (1.10%) CTC Cleared
6 2 (1.10%) ISTQB
6 2 (1.10%) Degree
7 1 (0.55%) ISTQB Foundation Certification
7 1 (0.55%) ISTQB Advanced Certification
7 1 (0.55%) MCP
7 1 (0.55%) MCSD
7 1 (0.55%) MCDBA
7 1 (0.55%) PRINCE2 Certification
7 1 (0.55%) ITIL Certification
7 1 (0.55%) ISEB Practitioner
7 1 (0.55%) MCITP
Quality Assurance & Compliance
1 5 (2.76%) SLA
2 3 (1.66%) QA
3 1 (0.55%) PCI DSS
3 1 (0.55%) Sarbanes-Oxley
3 1 (0.55%) ISO 8583
3 1 (0.55%) ISO/IEC 27001
System Software
1 2 (1.10%) Hyper-V
2 1 (0.55%) Active Directory
Systems Management
1 2 (1.10%) HP Quality Center
2 1 (0.55%) SCCM
2 1 (0.55%) SCOM
Vendors
1 62 (34.25%) Oracle
2 28 (15.47%) Microsoft
3 27 (14.92%) SAP
4 20 (11.05%) Siebel
5 12 (6.63%) Informatica
6 11 (6.08%) Red Hat
7 10 (5.52%) Pega
8 7 (3.87%) Cisco
9 5 (2.76%) Salesforce.com
9 5 (2.76%) Nortel
9 5 (2.76%) Avaya
10 3 (1.66%) HP
10 3 (1.66%) VMware
11 2 (1.10%) Lagan
11 2 (1.10%) IBM
12 1 (0.55%) Adobe
12 1 (0.55%) Sun
12 1 (0.55%) Cognos
12 1 (0.55%) PeopleSoft
12 1 (0.55%) Citrix
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