The table below looks at the statistics for CRM skills in IT jobs advertised for the Merseyside region. Included is a guide to the salaries offered in IT jobs that have cited CRM over the 3 months to 3 May 2016 with a comparison to the same period over the previous 2 years.

3 months to
3 May 2016
Same period 2015 Same period 2014
Customer Relationship Management (CRM)
Rank 37 42 44
Rank change year-on-year
+5 +2
Permanent jobs citing CRM 16 20 31
As % of all permanent IT jobs located in Merseyside 3.90% 4.04% 4.64%
As % of the Processes & Methodologies category 4.76% 4.61% 5.17%
Number of salaries quoted 10 12 30
Median salary £43,750 £46,250 £45,000
Median salary % change year-on-year
-5.40% +2.77%
90% offered a salary of more than £40,400 £26,200 £29,200
10% offered a salary of more than £53,250 £52,500 £50,500
UK excluding London median salary £42,500 £42,500 £45,000
% change year-on-year
- -5.55%
CRM
North West

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Merseyside region.

Processes & Methodologies Category
Merseyside
Permanent IT job ads with a match in the
Processes & Methodologies category
336 434 600
As % of all permanent IT jobs located in Merseyside 81.95% 87.68% 89.82%
Number of salaries quoted 276 310 524
Median salary £40,000 £41,000 £40,000
Median salary % change year-on-year
-2.43% +2.50%
90% offered a salary of more than £30,000 £27,500 £27,500
10% offered a salary of more than £60,000 £58,636 £60,000
UK excluding London median salary £45,000 £44,000 £42,500
% change year-on-year
+2.27% +3.52%

CRM
Jobs Demand Trend in Merseyside

The demand trend of job ads across the Merseyside region citing CRM as a proportion of all IT jobs with a match in the Processes & Methodologies category.

CRM Jobs Demand Trend in Merseyside

CRM
Salary Trend in Merseyside

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing CRM across the Merseyside region.

CRM Salary Trend in Merseyside

CRM
Salary Histogram in Merseyside

This chart provides a salary histogram for IT jobs citing CRM across the Merseyside region over the 3 months to 3 May 2016.

CRM Salary Histogram in Merseyside

CRM
Job Locations in Merseyside

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing CRM within the Merseyside region over the 3 months to 3 May 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Liverpool +7 16 £43,750 -5.40% 3
CRM
North West

CRM
Top 30 Related IT Skills in Merseyside

For the 6 months to 3 May 2016, IT jobs citing CRM also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Merseyside region with a requirement for CRM.

1 25 (59.52%) Dynamics CRM
2 21 (50.00%) Microsoft
3 12 (28.57%) SQL Server
4 11 (26.19%) ITIL
4 11 (26.19%) Salesforce.com
4 11 (26.19%) Finance
4 11 (26.19%) Banking
5 10 (23.81%) .NET
6 9 (21.43%) SQL
6 9 (21.43%) Change Management
6 9 (21.43%) Wealth Management
6 9 (21.43%) SQL Server 2008
6 9 (21.43%) SQL Server 2012
7 8 (19.05%) Analytical Skills
7 8 (19.05%) SLA
7 8 (19.05%) ETL
8 7 (16.67%) E-Commerce
8 7 (16.67%) C#
8 7 (16.67%) Agile Software Development
8 7 (16.67%) Business Development
9 6 (14.29%) Microsoft Azure
9 6 (14.29%) Credit Risk
9 6 (14.29%) User Acceptance Testing
9 6 (14.29%) Integration Testing
9 6 (14.29%) Time Management
9 6 (14.29%) Data Analysis
9 6 (14.29%) Reuters
9 6 (14.29%) Bloomberg
9 6 (14.29%) Remedy
9 6 (14.29%) BizTalk Server

CRM
Top Related IT Skills in Merseyside by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 6 (14.29%) BizTalk Server
2 2 (4.76%) IIS
3 1 (2.38%) MS Exchange
3 1 (2.38%) SharePoint
3 1 (2.38%) SharePoint 2013
3 1 (2.38%) SharePoint Server
3 1 (2.38%) WebSphere
Applications
1 6 (14.29%) MS Office
2 2 (4.76%) MS Excel
3 1 (2.38%) Photoshop
Business Applications
1 25 (59.52%) Dynamics CRM
2 5 (11.90%) Salesforce.com CRM
3 3 (7.14%) SAP BPC
3 3 (7.14%) SAP CRM
3 3 (7.14%) SAP ERP
3 3 (7.14%) SAP SCM
Cloud Services
1 6 (14.29%) Microsoft Azure
2 2 (4.76%) Office 365
2 2 (4.76%) SaaS
3 1 (2.38%) Amazon AWS
Communications & Networking
1 3 (7.14%) Internet
2 1 (2.38%) LAN
2 1 (2.38%) WAN
Database & Business Intelligence
1 12 (28.57%) SQL Server
2 9 (21.43%) SQL Server 2008
2 9 (21.43%) SQL Server 2012
3 4 (9.52%) MySQL
4 3 (7.14%) SQL Server 2014
4 3 (7.14%) SQL Server Integration Services
4 3 (7.14%) SQL Server Reporting Services
5 2 (4.76%) BusinessObjects
6 1 (2.38%) Crystal Reports
6 1 (2.38%) Relational Database
Development Applications
1 3 (7.14%) LSMW
General
1 11 (26.19%) Banking
1 11 (26.19%) Finance
2 4 (9.52%) Automotive
3 3 (7.14%) Manufacturing
4 2 (4.76%) Legal
4 2 (4.76%) Marketing
5 1 (2.38%) German Language
Job Titles
1 19 (45.24%) Developer
2 12 (28.57%) Analyst
3 8 (19.05%) Banking Analyst
3 8 (19.05%) CRM Developer
4 7 (16.67%) Dynamics CRM Developer
4 7 (16.67%) IT Manager
5 6 (14.29%) Applications Support
5 6 (14.29%) Applications Support Analyst
5 6 (14.29%) Senior Analyst
5 6 (14.29%) Senior Applications Support
5 6 (14.29%) Senior Applications Support Analyst
5 6 (14.29%) Senior Support Analyst
5 6 (14.29%) Support Analyst
6 5 (11.90%) Microsoft Developer
7 4 (9.52%) HTML CSS Developer
7 4 (9.52%) JavaScript Developer
7 4 (9.52%) MySQL Developer
7 4 (9.52%) PHP Developer
7 4 (9.52%) PHP MySQL Developer
7 4 (9.52%) PHP Web Developer
Libraries, Frameworks & Software Standards
1 10 (23.81%) .NET
2 6 (14.29%) Web Services
3 4 (9.52%) CSS
3 4 (9.52%) CSS3
3 4 (9.52%) HTML
3 4 (9.52%) HTML5
3 4 (9.52%) jQuery
4 3 (7.14%) BAPI
4 3 (7.14%) SAP PI
4 3 (7.14%) SAP Smart Forms
4 3 (7.14%) SAP XI
4 3 (7.14%) Web Dynpro
5 2 (4.76%) .NET Framework
5 2 (4.76%) EDI
Miscellaneous
1 8 (19.05%) Analytical Skills
2 6 (14.29%) Credit Risk
2 6 (14.29%) Management Information System
2 6 (14.29%) SWIFT
3 3 (7.14%) Data Integration
3 3 (7.14%) FMCG
Operating Systems
1 4 (9.52%) Windows
1 4 (9.52%) Windows Server
2 2 (4.76%) Windows Server 2012
Processes & Methodologies
1 11 (26.19%) ITIL
2 9 (21.43%) Change Management
2 9 (21.43%) Wealth Management
3 8 (19.05%) ETL
4 7 (16.67%) Agile Software Development
4 7 (16.67%) Business Development
4 7 (16.67%) E-Commerce
5 6 (14.29%) Data Analysis
5 6 (14.29%) Integration Testing
5 6 (14.29%) Time Management
5 6 (14.29%) User Acceptance Testing
6 4 (9.52%) Business Intelligence
6 4 (9.52%) Project Management
6 4 (9.52%) Web Development
7 3 (7.14%) Data Modelling
7 3 (7.14%) ERP
7 3 (7.14%) PRINCE2
7 3 (7.14%) Programme Management
7 3 (7.14%) Risk Management
7 3 (7.14%) Stakeholder Management
Programming Languages
1 9 (21.43%) SQL
2 7 (16.67%) C#
3 4 (9.52%) JavaScript
3 4 (9.52%) PHP
3 4 (9.52%) T-SQL
4 3 (7.14%) ABAP
4 3 (7.14%) Java
4 3 (7.14%) SAPscript
5 2 (4.76%) C
5 2 (4.76%) COBOL
6 1 (2.38%) PowerShell
Qualifications
1 1 (2.38%) Degree
Quality Assurance & Compliance
1 8 (19.05%) SLA
2 1 (2.38%) QA
Vendors
1 21 (50.00%) Microsoft
2 11 (26.19%) Salesforce.com
3 6 (14.29%) Bloomberg
3 6 (14.29%) Remedy
3 6 (14.29%) Reuters
4 4 (9.52%) SAP
5 1 (2.38%) Cisco
5 1 (2.38%) Genesys
5 1 (2.38%) Google
5 1 (2.38%) IBM
5 1 (2.38%) Informatica
5 1 (2.38%) NetApp
5 1 (2.38%) VMware
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