The table below looks at the statistics for ITSM skills in IT contracts advertised for the Middlesex region. Included is a guide to the average contractor rates offered in IT contracts that have cited ITSM over the 3 months to 29 August 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
29 Aug 2014
Same period 2013 Same period 2012
IT Service Management (ITSM)
Rank 24 - 27
Rank change year-on-year
- 0
Contract jobs citing ITSM 7 0 4
As % of all contract IT jobs located in Middlesex 2.87% - 1.50%
As % of the Processes & Methodologies category 3.65% - 2.01%
Number of daily rates quoted 5 0 3
Average daily rate
Keep up to 90%
of your Daily Rate
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£500 - £388
UK excluding London average daily rate £400 £350 £325
% change year-on-year
+14.28% +7.69%
Number of hourly rates quoted 0 0 0
Average hourly rate - - -
UK excluding London average hourly rate £15.50 £14.00 £15.50
% change year-on-year
+10.71% -9.67%
ITSM
South East

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the Middlesex region.

Processes & Methodologies Category
Middlesex
Contract IT job ads with a match in the
Processes & Methodologies category
192 171 199
As % of all contract IT jobs located in Middlesex 78.69% 68.13% 74.53%
Number of daily rates quoted 111 93 88
Average daily rate £423 £415 £425
Average daily rate % change year-on-year
+1.80% -2.35%
90% offered a daily rate of more than £270 £260 £277
10% offered a daily rate of more than £528 £575 £520
UK excluding London average daily rate £375 £370 £360
% change year-on-year
+1.35% +2.77%
Number of hourly rates quoted 7 4 7
Average hourly rate £42.50 £37.50 £37.50
Average hourly rate % change year-on-year
+13.33% -
90% offered a hourly rate of more than £36.50 £29.00 £17.70
10% offered a hourly rate of more than £50.50 £37.50 £43.75
UK excluding London average hourly rate £25.50 £30.00 £31.00
% change year-on-year
-15.00% -3.22%

ITSM
Jobs Demand Trend in Middlesex

This chart provides a 3-month moving total of IT contractor jobs citing ITSM across the Middlesex region as a proportion of the total demand within the Processes & Methodologies category.

ITSM Jobs Demand Trend in Middlesex

ITSM
Daily Rate Trend in Middlesex

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing ITSM across the Middlesex region.

ITSM Daily Rate Trend in Middlesex

ITSM
Hourly Rate Trend in Middlesex

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing ITSM across the Middlesex region.

ITSM Hourly Rate Trend in Middlesex

ITSM
Top 30 Related IT Skills in Middlesex

For the 6 months to 29 August 2014, IT contractor jobs across the Middlesex region citing ITSM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited ITSM.

1 8 (100.00%) ITIL
1 8 (100.00%) Service Management
2 4 (50.00%) Oracle
2 4 (50.00%) SQL Server
2 4 (50.00%) VMware
2 4 (50.00%) Windows
2 4 (50.00%) AIX
2 4 (50.00%) Solaris
2 4 (50.00%) Linux
2 4 (50.00%) E-Commerce
2 4 (50.00%) LAN
2 4 (50.00%) WAN
2 4 (50.00%) Cisco
2 4 (50.00%) IBM
2 4 (50.00%) Microsoft
2 4 (50.00%) HP
2 4 (50.00%) Citrix
2 4 (50.00%) NetApp
2 4 (50.00%) Red Hat
2 4 (50.00%) Web Services
2 4 (50.00%) VMware Infrastructure
2 4 (50.00%) Red Hat Enterprise Linux
2 4 (50.00%) XenApp
2 4 (50.00%) XenDesktop
2 4 (50.00%) Amazon AWS
2 4 (50.00%) 3PAR
2 4 (50.00%) Enterprise Storage
3 2 (25.00%) SAP
3 2 (25.00%) Service Delivery
3 2 (25.00%) Middleware

ITSM
Top Related IT Skills in Middlesex by Category

For the 6 months to 29 August 2014, IT contractor jobs across the Middlesex region citing ITSM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited ITSM. Up to 20 skills are shown per category.

Business Applications
1 2 (25.00%) SAP CRM
Cloud Services
1 4 (50.00%) Amazon AWS
Communications & Networking
1 4 (50.00%) LAN
1 4 (50.00%) WAN
Database & Business Intelligence
1 4 (50.00%) SQL Server
General
1 2 (25.00%) Billing
2 1 (12.50%) Telecoms
Job Titles
1 3 (37.50%) Technical Design Consultant
1 3 (37.50%) Consultant
1 3 (37.50%) Technical Consultant
2 2 (25.00%) SAP Manager
2 2 (25.00%) Delivery Manager
2 2 (25.00%) SAP Basis Manager
3 1 (12.50%) Infrastructure Architect
3 1 (12.50%) Architect
3 1 (12.50%) Quality Manager
Libraries, Frameworks & Software Standards
1 4 (50.00%) Web Services
2 2 (25.00%) Middleware
2 2 (25.00%) SAP Basis
Miscellaneous
1 4 (50.00%) Enterprise Storage
Operating Systems
1 4 (50.00%) Windows
1 4 (50.00%) AIX
1 4 (50.00%) Solaris
1 4 (50.00%) Linux
1 4 (50.00%) Red Hat Enterprise Linux
Processes & Methodologies
1 8 (100.00%) ITIL
1 8 (100.00%) Service Management
2 4 (50.00%) E-Commerce
3 2 (25.00%) Service Delivery
3 2 (25.00%) CRM
3 2 (25.00%) Performance Management
4 1 (12.50%) IT Governance
4 1 (12.50%) TOGAF
4 1 (12.50%) ISMS
4 1 (12.50%) Operations Management
4 1 (12.50%) ITIL V3
4 1 (12.50%) Continuous Improvement
4 1 (12.50%) Six Sigma
4 1 (12.50%) Information Security Management
4 1 (12.50%) Security Management
4 1 (12.50%) Risk Management
4 1 (12.50%) Business Continuity
4 1 (12.50%) Risk Assessment
4 1 (12.50%) Information Security
4 1 (12.50%) Programme Management
Qualifications
1 1 (12.50%) CRISC
1 1 (12.50%) CISA
1 1 (12.50%) CISM
Quality Assurance & Compliance
1 1 (12.50%) ISO/IEC 27001
1 1 (12.50%) ISO 9001
1 1 (12.50%) Sarbanes-Oxley
System Software
1 4 (50.00%) VMware Infrastructure
1 4 (50.00%) XenApp
1 4 (50.00%) XenDesktop
Vendors
1 4 (50.00%) Oracle
1 4 (50.00%) VMware
1 4 (50.00%) Cisco
1 4 (50.00%) IBM
1 4 (50.00%) Microsoft
1 4 (50.00%) HP
1 4 (50.00%) Citrix
1 4 (50.00%) NetApp
1 4 (50.00%) Red Hat
1 4 (50.00%) 3PAR
2 2 (25.00%) SAP