The table below looks at the statistics for ITSM skills in IT contracts advertised for the South East region. Included is a guide to the average contractor rates offered in IT contracts that have cited ITSM over the 3 months to 27 August 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
27 Aug 2014
Same period 2013 Same period 2012
IT Service Management (ITSM)
Rank 131 171 214
Rank change year-on-year
+40 +43
Contract jobs citing ITSM 114 61 39
As % of all contract IT jobs located in the South East 1.25% 0.69% 0.39%
As % of the Processes & Methodologies category 1.71% 0.96% 0.55%
Number of daily rates quoted 64 24 19
Average daily rate
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of your Daily Rate
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£381 £330 £325
Average daily rate % change year-on-year
+15.53% +1.53%
90% offered a daily rate of more than £175 £165 £225
10% offered a daily rate of more than £500 £465 £390
UK excluding London average daily rate £400 £350 £325
% change year-on-year
+14.28% +7.69%
Number of hourly rates quoted 6 2 9
Average hourly rate £13.50 £11.00 £32.50
Average hourly rate % change year-on-year
+22.72% -66.15%
90% offered a hourly rate of more than £13.00 £11.00 £12.88
10% offered a hourly rate of more than £15.50 £11.00 £56.00
UK excluding London average hourly rate £15.50 £14.00 £15.75
% change year-on-year
+10.71% -11.11%
ITSM
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the South East region.

Processes & Methodologies Category
South East
Contract IT job ads with a match in the
Processes & Methodologies category
6658 6342 7051
As % of all contract IT jobs located in the South East 72.79% 71.69% 70.30%
Number of daily rates quoted 3742 3467 3362
Average daily rate £375 £375 £375
90% offered a daily rate of more than £240 £250 £246
10% offered a daily rate of more than £500 £500 £500
UK excluding London average daily rate £375 £370 £360
% change year-on-year
+1.35% +2.77%
Number of hourly rates quoted 258 251 329
Average hourly rate £20.00 £27.50 £32.50
Average hourly rate % change year-on-year
-27.27% -15.38%
90% offered a hourly rate of more than £12.00 £12.88 £12.62
10% offered a hourly rate of more than £52.50 £45.00 £45.00
UK excluding London average hourly rate £25.00 £30.00 £31.00
% change year-on-year
-16.66% -3.22%

ITSM
Jobs Demand Trend in the South East

This chart provides a 3-month moving total of IT contractor jobs citing ITSM across the South East region as a proportion of the total demand within the Processes & Methodologies category.

ITSM Jobs Demand Trend in the South East

ITSM
Daily Rate Trend in the South East

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing ITSM across the South East region.

ITSM Daily Rate Trend in the South East

ITSM
Daily Rate Histogram in the South East

This chart provides a histogram of daily rates quoted in contract IT jobs citing ITSM across the South East region over the 3 months to 27 August 2014.

ITSM Daily Rate Histogram in the South East

ITSM
Hourly Rate Trend in the South East

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing ITSM across the South East region.

ITSM Hourly Rate Trend in the South East

ITSM
Contract Job Locations in the South East

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing ITSM within the South East region over the 3 months to 27 August 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Berkshire +19 29 £425 +30.76% 4
Surrey +20 25 £317 +10.34% 7
Hampshire +6 25 £381 -17.56% 5
Buckinghamshire -4 13 £400 -8.04%
Kent - 5 £145 -
West Sussex +2 4 £249 +24.37% 1
Oxfordshire -6 3 £500 +56.25% 1
East Sussex - - - -
ITSM
England

ITSM
Top 30 Related IT Skills in the South East

For the 6 months to 27 August 2014, IT contractor jobs across the South East region citing ITSM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited ITSM.

1 151 (73.30%) ITIL
2 129 (62.62%) Service Management
3 39 (18.93%) Remedy
3 39 (18.93%) Remedy ITSM
4 37 (17.96%) SLA
5 36 (17.48%) Windows
6 33 (16.02%) BMC
6 33 (16.02%) Security Cleared
7 32 (15.53%) Microsoft
8 27 (13.11%) ServiceNow
9 26 (12.62%) SC Cleared
10 24 (11.65%) Service Delivery
10 24 (11.65%) Telecoms
11 22 (10.68%) HP
12 21 (10.19%) Finance
13 20 (9.71%) Oracle
14 19 (9.22%) Web Services
14 19 (9.22%) ITIL Certification
14 19 (9.22%) Project Management
14 19 (9.22%) CMDB
15 18 (8.74%) Incident Management
15 18 (8.74%) Problem Management
15 18 (8.74%) Management Information System
16 17 (8.25%) MS Office
17 16 (7.77%) VPN
17 16 (7.77%) Cisco
17 16 (7.77%) Windows 7
18 15 (7.28%) ITIL V3
19 14 (6.80%) XML
20 13 (6.31%) CSS

ITSM
Top Related IT Skills in the South East by Category

For the 6 months to 27 August 2014, IT contractor jobs across the South East region citing ITSM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited ITSM. Up to 20 skills are shown per category.

Application Platforms
1 7 (3.40%) Blackberry Enterprise Server
2 5 (2.43%) CMS
3 3 (1.46%) IBM Notes
3 3 (1.46%) Apache
4 2 (0.97%) WebLogic
4 2 (0.97%) MS Exchange
4 2 (0.97%) GlassFish
4 2 (0.97%) Oracle SOA Suite
5 1 (0.49%) Mule
5 1 (0.49%) FileNet
5 1 (0.49%) SharePoint
Applications
1 17 (8.25%) MS Office
2 12 (5.83%) MS Excel
3 9 (4.37%) MS PowerPoint
4 3 (1.46%) MS Project
5 2 (0.97%) Spreadsheet
5 2 (0.97%) Acrobat
Business Applications
1 39 (18.93%) Remedy ITSM
2 11 (5.34%) Remedy AR System
3 4 (1.94%) SAP CRM
4 3 (1.46%) Maximo
4 3 (1.46%) SAP Oil and Gas
5 2 (0.97%) Dynamics CRM
5 2 (0.97%) Dynamics AX
Cloud Services
1 5 (2.43%) Amazon AWS
2 4 (1.94%) SaaS
3 1 (0.49%) Cloud Computing
3 1 (0.49%) Microsoft Azure
Communications & Networking
1 16 (7.77%) VPN
2 13 (6.31%) LAN
3 12 (5.83%) Firewall
4 9 (4.37%) VoIP
4 9 (4.37%) WAN
5 8 (3.88%) SAN
6 7 (3.40%) MPLS
6 7 (3.40%) Cisco ASA
7 6 (2.91%) NAS
8 4 (1.94%) Cisco Nexus
8 4 (1.94%) EIGRP
8 4 (1.94%) TACACS
8 4 (1.94%) Wi-Fi
8 4 (1.94%) OSPF
8 4 (1.94%) BGP
9 3 (1.46%) Wireless
9 3 (1.46%) DNS
9 3 (1.46%) HTTP
9 3 (1.46%) Cisco ISE
9 3 (1.46%) Radio Access Network
Database & Business Intelligence
1 11 (5.34%) SQL Server
2 8 (3.88%) Relational Database
3 3 (1.46%) MySQL
4 2 (0.97%) Oracle Database
4 2 (0.97%) SQL Server Integration Services
4 2 (0.97%) Oracle Database 10g
4 2 (0.97%) Oracle Database 11g
5 1 (0.49%) SQL Server Analysis Services
5 1 (0.49%) SQL Server 2008
5 1 (0.49%) SQL Server 2012
5 1 (0.49%) SQL Server Reporting Services
5 1 (0.49%) SQL Server 2005
5 1 (0.49%) DB2
5 1 (0.49%) Data Mining
5 1 (0.49%) QlikView
Development Applications
1 4 (1.94%) Selenium
2 3 (1.46%) Atlassian Bamboo
2 3 (1.46%) JUnit
2 3 (1.46%) Maven
2 3 (1.46%) Checkstyle
2 3 (1.46%) FindBugs
2 3 (1.46%) Gradle
3 2 (0.97%) Team Foundation Server
4 1 (0.49%) Redmine
4 1 (0.49%) Visual Studio
4 1 (0.49%) Toad
4 1 (0.49%) LabVIEW
4 1 (0.49%) JIRA
General
1 24 (11.65%) Telecoms
2 21 (10.19%) Finance
3 6 (2.91%) Manufacturing
4 5 (2.43%) Billing
4 5 (2.43%) Marketing
5 4 (1.94%) Electronics
5 4 (1.94%) Banking
5 4 (1.94%) Legal
6 3 (1.46%) Retail
6 3 (1.46%) Local Government
7 2 (0.97%) Publishing
7 2 (0.97%) Back Office
8 1 (0.49%) Pharmaceutical
Job Titles
1 63 (30.58%) Analyst
2 31 (15.05%) Consultant
3 22 (10.68%) Support Analyst
4 16 (7.77%) Service Analyst
5 13 (6.31%) Service Desk Analyst
6 10 (4.85%) Remedy Analyst
7 9 (4.37%) ITSM Consultant
7 9 (4.37%) Architect
7 9 (4.37%) Developer
8 8 (3.88%) Audit Manager
8 8 (3.88%) Help Desk Analyst
8 8 (3.88%) Service Manager
8 8 (3.88%) Compliance Manager
9 7 (3.40%) Network Engineer
9 7 (3.40%) Business Analyst
9 7 (3.40%) Management Consultant
10 6 (2.91%) Desktop Support
10 6 (2.91%) Project Manager
10 6 (2.91%) Operations Manager
10 6 (2.91%) Change Analyst
Libraries, Frameworks & Software Standards
1 19 (9.22%) Web Services
2 14 (6.80%) XML
3 13 (6.31%) CSS
4 12 (5.83%) HTML
5 7 (3.40%) Middleware
6 6 (2.91%) Ajax
7 5 (2.43%) SOAP
8 4 (1.94%) SAP Basis
9 3 (1.46%) ActiveMQ
9 3 (1.46%) JSON
9 3 (1.46%) REST
9 3 (1.46%) Apache Camel
9 3 (1.46%) XSD
9 3 (1.46%) JMS
9 3 (1.46%) WSDL
10 2 (0.97%) COM
Miscellaneous
1 19 (9.22%) CMDB
2 18 (8.74%) Management Information System
3 12 (5.83%) Blackberry
4 6 (2.91%) Video Conferencing
5 5 (2.43%) NHS
6 4 (1.94%) Replication
6 4 (1.94%) Enterprise Storage
7 3 (1.46%) iPad
7 3 (1.46%) DTV
7 3 (1.46%) FMCG
7 3 (1.46%) iPhone
8 2 (0.97%) Statistics
8 2 (0.97%) Computer Science
8 2 (0.97%) Mainframe
8 2 (0.97%) AS400
8 2 (0.97%) Enterprise Software
9 1 (0.49%) Data Extraction
9 1 (0.49%) Data Integration
9 1 (0.49%) Clustering
9 1 (0.49%) VLE
Operating Systems
1 36 (17.48%) Windows
2 16 (7.77%) Windows 7
3 11 (5.34%) UNIX
4 7 (3.40%) Windows XP
5 6 (2.91%) Solaris
5 6 (2.91%) Linux
6 5 (2.43%) AIX
7 4 (1.94%) Windows Server 2003
7 4 (1.94%) Windows Server 2008
7 4 (1.94%) Red Hat Enterprise Linux
8 3 (1.46%) Apple iOS
Processes & Methodologies
1 151 (73.30%) ITIL
2 129 (62.62%) Service Management
3 24 (11.65%) Service Delivery
4 19 (9.22%) Project Management
5 18 (8.74%) Incident Management
5 18 (8.74%) Problem Management
6 15 (7.28%) ITIL V3
7 13 (6.31%) Asset Management
7 13 (6.31%) Configuration Management
8 11 (5.34%) SOA
8 11 (5.34%) Business Continuity
8 11 (5.34%) Information Security
9 10 (4.85%) Knowledge Management
9 10 (4.85%) CRM
9 10 (4.85%) Process Management
9 10 (4.85%) Workflow
10 9 (4.37%) Migration
10 9 (4.37%) Change Management
11 8 (3.88%) Stakeholder Management
11 8 (3.88%) ITIL V2
Programming Languages
1 12 (5.83%) SQL
2 11 (5.34%) JavaScript
3 9 (4.37%) Java
4 6 (2.91%) Shell Script
5 3 (1.46%) VBScript
6 2 (0.97%) RPG
6 2 (0.97%) RPG IV
7 1 (0.49%) T-SQL
7 1 (0.49%) Delphi
7 1 (0.49%) PHP
Qualifications
1 33 (16.02%) Security Cleared
2 26 (12.62%) SC Cleared
3 19 (9.22%) ITIL Certification
4 11 (5.34%) Degree
5 10 (4.85%) Microsoft Certification
6 6 (2.91%) Cisco Certification
7 5 (2.43%) MCSA
7 5 (2.43%) DV Cleared
7 5 (2.43%) ITIL Foundation Certificate
8 4 (1.94%) CCNP
8 4 (1.94%) MCSE
8 4 (1.94%) ISEB
9 3 (1.46%) MCDST
9 3 (1.46%) ISTQB
9 3 (1.46%) Six Sigma Green Belt
10 2 (0.97%) BC Cleared
10 2 (0.97%) A+ Certification
11 1 (0.49%) Avaya Certification
11 1 (0.49%) PMP
11 1 (0.49%) PMI Certification
Quality Assurance & Compliance
1 37 (17.96%) SLA
2 10 (4.85%) ISO/IEC 27001
3 9 (4.37%) ISO 9000
4 5 (2.43%) PCI DSS
5 4 (1.94%) QA
6 3 (1.46%) Sarbanes-Oxley
7 1 (0.49%) ISO 9001
7 1 (0.49%) COBIT
System Software
1 13 (6.31%) Active Directory
2 7 (3.40%) VMware Infrastructure
3 5 (2.43%) XenApp
4 4 (1.94%) XenDesktop
5 3 (1.46%) Hyper-V
5 3 (1.46%) ProxySG
6 2 (0.97%) Oracle RMAN
7 1 (0.49%) Xen
7 1 (0.49%) NLBS
7 1 (0.49%) Microsoft Virtual Server
7 1 (0.49%) Citrix Presentation Server
7 1 (0.49%) EMC RecoverPoint
Systems Management
1 10 (4.85%) SCCM
2 5 (2.43%) SCOM
3 4 (1.94%) Norton AntiVirus
3 4 (1.94%) HP Quality Center
3 4 (1.94%) HP UCMDB
4 3 (1.46%) Cisco Prime
4 3 (1.46%) Systems Management Server (SMS)
5 2 (0.97%) Netcool
5 2 (0.97%) Netcool/OMNIbus
5 2 (0.97%) OpenView Configuration Management
5 2 (0.97%) Data Guard
6 1 (0.49%) WSUS
6 1 (0.49%) Nagios
6 1 (0.49%) Cisco UCCX
6 1 (0.49%) Tivoli
Vendors
1 39 (18.93%) Remedy
2 33 (16.02%) BMC
3 32 (15.53%) Microsoft
4 27 (13.11%) ServiceNow
5 22 (10.68%) HP
6 20 (9.71%) Oracle
7 16 (7.77%) Cisco
8 13 (6.31%) Citrix
9 12 (5.83%) SAP
10 9 (4.37%) Symantec
10 9 (4.37%) CheckPoint
10 9 (4.37%) VMware
11 6 (2.91%) IBM
12 5 (2.43%) Red Hat
12 5 (2.43%) McAfee
13 4 (1.94%) 3PAR
13 4 (1.94%) F5
13 4 (1.94%) CA
13 4 (1.94%) NetApp
14 3 (1.46%) Nokia
Newbury, Berkshire
Resource Management
Rate: Benefits
Posted: 4 days ago
Surrey
Venturi
Rate: £300 - £375 per day
Posted: 6 days ago