The table below looks at the statistics for ITSM skills in IT contracts advertised for the South East region. Included is a guide to the average contractor rates offered in IT contracts that have cited ITSM over the 3 months to 27 March 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
27 Mar 2015
Same period 2014 Same period 2013
IT Service Management (ITSM)
Rank 177 129 198
Rank change year-on-year
-48 +69
Contract jobs citing ITSM 88 108 34
As % of all contract IT jobs located in the South East 0.89% 1.19% 0.43%
As % of the Processes & Methodologies category 1.19% 1.64% 0.59%
Number of daily rates quoted 60 56 15
Average daily rate
Keep up to 90%
of your Daily Rate
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£350 £348 £375
Average daily rate % change year-on-year
+0.71% -7.33%
90% offered a daily rate of more than £223 £110 £311
10% offered a daily rate of more than £550 £475 £428
UK excluding London average daily rate £350 £355 £388
% change year-on-year
-1.40% -8.38%
Number of hourly rates quoted 3 7 4
Average hourly rate £26.00 £13.50 £11.85
Average hourly rate % change year-on-year
+92.59% +13.92%
90% offered a hourly rate of more than £20.00 £11.00 £10.32
10% offered a hourly rate of more than £27.20 £24.50 £13.86
UK excluding London average hourly rate £15.82 £16.50 £14.00
% change year-on-year
-4.12% +17.85%
ITSM
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the South East region.

Processes & Methodologies Category
South East
Contract IT job ads with a match in the
Processes & Methodologies category
7415 6578 5721
As % of all contract IT jobs located in the South East 75.33% 72.71% 71.64%
Number of daily rates quoted 4123 3588 2901
Average daily rate £395 £383 £375
Average daily rate % change year-on-year
+3.26% +2.00%
90% offered a daily rate of more than £265 £250 £260
10% offered a daily rate of more than £525 £513 £500
UK excluding London average daily rate £396 £375 £363
% change year-on-year
+5.60% +3.44%
Number of hourly rates quoted 263 272 287
Average hourly rate £33.00 £26.50 £26.98
Average hourly rate % change year-on-year
+24.52% -1.76%
90% offered a hourly rate of more than £13.53 £12.52 £12.00
10% offered a hourly rate of more than £45.00 £52.50 £51.50
UK excluding London average hourly rate £31.44 £27.50 £32.00
% change year-on-year
+14.32% -14.06%

ITSM
Jobs Demand Trend in the South East

This chart provides a 3-month moving total of IT contractor jobs citing ITSM across the South East region as a proportion of the total demand within the Processes & Methodologies category.

ITSM Jobs Demand Trend in the South East

ITSM
Daily Rate Trend in the South East

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing ITSM across the South East region.

ITSM Daily Rate Trend in the South East

ITSM
Daily Rate Histogram in the South East

This chart provides a histogram of daily rates quoted in contract IT jobs citing ITSM across the South East region over the 3 months to 27 March 2015.

ITSM Daily Rate Histogram in the South East

ITSM
Hourly Rate Trend in the South East

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing ITSM across the South East region.

ITSM Hourly Rate Trend in the South East

ITSM
Contract Job Locations in the South East

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing ITSM within the South East region over the 3 months to 27 March 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Berkshire -18 31 £400 +146.15% 8
Surrey +20 22 £340 -24.44% 6
Buckinghamshire +7 22 £313 -3.84% 5
Hampshire -15 9 £333 +9.01% 6
Kent -13 1 - -
Oxfordshire -19 1 £525 - 3
West Sussex - - - - 4
ITSM
England

ITSM
Top 30 Related IT Skills in the South East

For the 6 months to 27 March 2015, IT contractor jobs across the South East region citing ITSM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited ITSM.

1 119 (74.84%) ITIL
2 99 (62.26%) Service Management
3 52 (32.70%) Microsoft
4 43 (27.04%) Remedy
4 43 (27.04%) Remedy ITSM
5 39 (24.53%) Security Cleared
6 36 (22.64%) SC Cleared
6 36 (22.64%) MS Excel
7 35 (22.01%) MS Office
8 27 (16.98%) SQL
8 27 (16.98%) CMDB
9 26 (16.35%) HP
10 24 (15.09%) BMC
10 24 (15.09%) Web Services
11 23 (14.47%) Windows
12 19 (11.95%) Finance
12 19 (11.95%) Java
13 18 (11.32%) Project Management
14 17 (10.69%) UNIX
14 17 (10.69%) Active Directory
14 17 (10.69%) Analytical Skills
15 16 (10.06%) ITIL Foundation Certificate
15 16 (10.06%) ITIL Certification
15 16 (10.06%) Telecoms
16 15 (9.43%) Service Delivery
16 15 (9.43%) Degree
16 15 (9.43%) ServiceNow
17 14 (8.81%) Management Information System
18 13 (8.18%) Cisco
19 12 (7.55%) SLA

ITSM
Top Related IT Skills in the South East by Category

For the 6 months to 27 March 2015, IT contractor jobs across the South East region citing ITSM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited ITSM. Up to 20 skills are shown per category.

Application Platforms
1 11 (6.92%) CMS
2 9 (5.66%) WebLogic
2 9 (5.66%) Tomcat
3 8 (5.03%) JBoss
3 8 (5.03%) Apache
4 7 (4.40%) SharePoint
5 6 (3.77%) MS Exchange
6 3 (1.89%) Exchange Server 2013
7 2 (1.26%) Exchange Server 2007
7 2 (1.26%) Exchange Server 2010
7 2 (1.26%) BizTalk Server
8 1 (0.63%) WebLogic Portal
8 1 (0.63%) GroupWise
8 1 (0.63%) IBM Notes
8 1 (0.63%) Exchange Server 2003
Applications
1 36 (22.64%) MS Excel
2 35 (22.01%) MS Office
3 10 (6.29%) MS PowerPoint
4 7 (4.40%) MS Visio
5 1 (0.63%) MS Project
Business Applications
1 43 (27.04%) Remedy ITSM
2 4 (2.52%) Remedy AR System
3 2 (1.26%) SAP Oil and Gas
3 2 (1.26%) assyst
Cloud Services
1 7 (4.40%) PaaS
2 5 (3.14%) SaaS
3 4 (2.52%) Office 365
4 2 (1.26%) IaaS
Communications & Networking
1 11 (6.92%) Internet
1 11 (6.92%) Firewall
2 8 (5.03%) SAN
2 8 (5.03%) NAS
3 6 (3.77%) BGP
3 6 (3.77%) Multicast
3 6 (3.77%) WAN
3 6 (3.77%) LAN
4 5 (3.14%) ATM
4 5 (3.14%) BIG-IP
4 5 (3.14%) iSCSI
5 4 (2.52%) DNS
5 4 (2.52%) DHCP
6 3 (1.89%) TCP/IP
6 3 (1.89%) VPN
6 3 (1.89%) SSL
6 3 (1.89%) Network Security
7 2 (1.26%) VLAN
7 2 (1.26%) Radio Access Network
7 2 (1.26%) VoIP
Database & Business Intelligence
1 8 (5.03%) Oracle Database 11g
1 8 (5.03%) Oracle Database
2 7 (4.40%) Oracle Database 12c
3 4 (2.52%) SQL Server
4 1 (0.63%) SQL Server 2012
Development Applications
1 8 (5.03%) Toad
2 1 (0.63%) WebLOAD
General
1 19 (11.95%) Finance
2 16 (10.06%) Telecoms
3 6 (3.77%) Multimedia
4 3 (1.89%) Billing
5 2 (1.26%) Marketing
5 2 (1.26%) Manufacturing
5 2 (1.26%) Electronics
6 1 (0.63%) Back Office
6 1 (0.63%) Aerospace
6 1 (0.63%) Legal
6 1 (0.63%) Banking
6 1 (0.63%) Retail
6 1 (0.63%) French Language
6 1 (0.63%) German Language
6 1 (0.63%) Italian Language
6 1 (0.63%) Portuguese Language
6 1 (0.63%) Spanish Language
Job Titles
1 51 (32.08%) Analyst
2 25 (15.72%) Service Analyst
3 22 (13.84%) Service Desk Analyst
4 19 (11.95%) Support Analyst
5 18 (11.32%) Consultant
6 16 (10.06%) 1st Line Support
7 15 (9.43%) Service Manager
8 13 (8.18%) Architect
9 11 (6.92%) Developer
9 11 (6.92%) 1st Line Support Analyst
10 8 (5.03%) Web Support Analyst
10 8 (5.03%) Web Analyst
11 7 (4.40%) Designer
11 7 (4.40%) ServiceNow Developer
11 7 (4.40%) Business Analyst
11 7 (4.40%) Administrator
12 6 (3.77%) Project Manager
12 6 (3.77%) ITSM Consultant
12 6 (3.77%) Remedy Analyst
13 5 (3.14%) Customer Services Manager
Libraries, Frameworks & Software Standards
1 24 (15.09%) Web Services
2 12 (7.55%) Middleware
3 11 (6.92%) HTML
4 9 (5.66%) CSS
4 9 (5.66%) XML
5 8 (5.03%) J2EE
6 6 (3.77%) EJB
7 1 (0.63%) JSP
7 1 (0.63%) SOAP
7 1 (0.63%) SAP BC
7 1 (0.63%) jQuery
7 1 (0.63%) REST
7 1 (0.63%) XSLT
Miscellaneous
1 27 (16.98%) CMDB
2 17 (10.69%) Analytical Skills
3 14 (8.81%) Management Information System
4 10 (6.29%) Computer Science
5 6 (3.77%) PKI
5 6 (3.77%) N-Tier
6 5 (3.14%) Economics
7 4 (2.52%) Replication
8 3 (1.89%) SecurID
8 3 (1.89%) Thin Client
8 3 (1.89%) Fat Client
9 2 (1.26%) Enterprise Software
9 2 (1.26%) DTV
9 2 (1.26%) PMI
10 1 (0.63%) Smartphone
10 1 (0.63%) Client/Server
Operating Systems
1 23 (14.47%) Windows
2 17 (10.69%) UNIX
3 11 (6.92%) Windows Server 2008
4 9 (5.66%) Windows Server 2003
5 6 (3.77%) Linux
6 5 (3.14%) CentOS
6 5 (3.14%) Windows 7
6 5 (3.14%) Ubuntu
7 3 (1.89%) Windows Server 2012
8 2 (1.26%) Android
9 1 (0.63%) NetWare
9 1 (0.63%) Mac OS X
9 1 (0.63%) Solaris
Processes & Methodologies
1 119 (74.84%) ITIL
2 99 (62.26%) Service Management
3 18 (11.32%) Project Management
4 15 (9.43%) Service Delivery
5 11 (6.92%) SOA
5 11 (6.92%) Business Continuity
6 10 (6.29%) Workflow
6 10 (6.29%) Change Management
6 10 (6.29%) ITIL V3
7 9 (5.66%) Change Control
8 8 (5.03%) Incident Management
8 8 (5.03%) Stakeholder Management
9 7 (4.40%) Configuration Management
9 7 (4.40%) PRINCE2
9 7 (4.40%) Problem Management
9 7 (4.40%) Unit Testing
9 7 (4.40%) Security Architecture
10 6 (3.77%) Data Architecture
10 6 (3.77%) SIEM
10 6 (3.77%) Analytics
Programming Languages
1 27 (16.98%) SQL
2 19 (11.95%) Java
3 9 (5.66%) C
4 8 (5.03%) WebLogic Scripting Tool
5 4 (2.52%) Shell Script
5 4 (2.52%) Perl
6 3 (1.89%) JavaScript
7 2 (1.26%) PL/SQL
7 2 (1.26%) Korn
Qualifications
1 39 (24.53%) Security Cleared
2 36 (22.64%) SC Cleared
3 16 (10.06%) ITIL Foundation Certificate
3 16 (10.06%) ITIL Certification
4 15 (9.43%) Degree
5 7 (4.40%) DV Cleared
6 4 (2.52%) PMP
6 4 (2.52%) PMI Certification
7 3 (1.89%) MCSE
7 3 (1.89%) MCP
7 3 (1.89%) Cisco Certification
7 3 (1.89%) Microsoft Certification
8 2 (1.26%) A+ Certification
9 1 (0.63%) PRINCE2 Certification
9 1 (0.63%) HNC
9 1 (0.63%) CCSP
9 1 (0.63%) CCNP
9 1 (0.63%) CCNA
9 1 (0.63%) PRINCE2 Practitioner
Quality Assurance & Compliance
1 12 (7.55%) SLA
2 4 (2.52%) COBIT
3 2 (1.26%) ISO 9001
4 1 (0.63%) PCI DSS
4 1 (0.63%) Sarbanes-Oxley
4 1 (0.63%) BS15000
System Software
1 17 (10.69%) Active Directory
2 11 (6.92%) Hyper-V
3 10 (6.29%) VMware Infrastructure
4 5 (3.14%) NFS
5 1 (0.63%) Terminal Services
5 1 (0.63%) VMware ESX
Systems Management
1 11 (6.92%) OVSD
2 5 (3.14%) SCOM
3 4 (2.52%) SCCM
4 2 (1.26%) WSUS
4 2 (1.26%) Netcool
4 2 (1.26%) Backup Exec
5 1 (0.63%) ServiceCenter
5 1 (0.63%) ZABBIX
5 1 (0.63%) Cisco UCCX
5 1 (0.63%) Symantec Endpoint Protection
5 1 (0.63%) OpenView
Vendors
1 52 (32.70%) Microsoft
2 43 (27.04%) Remedy
3 26 (16.35%) HP
4 24 (15.09%) BMC
5 15 (9.43%) ServiceNow
6 13 (8.18%) Cisco
7 11 (6.92%) Oracle
7 11 (6.92%) VMware
8 8 (5.03%) CA
9 6 (3.77%) F5
10 5 (3.14%) NetApp
10 5 (3.14%) SAP
11 3 (1.89%) EMC
11 3 (1.89%) Apple
11 3 (1.89%) CheckPoint
11 3 (1.89%) Juniper
11 3 (1.89%) Blue Coat
12 2 (1.26%) Mitel
12 2 (1.26%) Kaseya
12 2 (1.26%) Citrix
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Rate: Market Rate
Posted: 2 hours ago
Hampshire
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Rate: Market Rate
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