The table below looks at the statistics for ITSM skills in IT contracts advertised for the South East region. Included is a guide to the contractor rates offered in IT contracts that have cited ITSM over the 3 months to 2 December 2016 with a comparison to the same period over the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
2 Dec 2016
Same period 2015 Same period 2014
IT Service Management (ITSM)
Rank 186 178 196
Rank change year-on-year
-8 +18
Contract jobs citing ITSM 60 98 73
As % of all contract IT jobs located in the South East 0.77% 1.03% 0.73%
As % of the Processes & Methodologies category 0.96% 1.29% 0.96%
Number of daily rates quoted 40 53 33
Median daily rate £343 £400 £388
Median daily rate % change year-on-year
-14.37% +3.22%
90% offered a daily rate of more than £144 £145 £175
10% offered a daily rate of more than £503 £474 £425
UK excluding London median daily rate £338 £400 £403
% change year-on-year
-15.62% -0.62%
Number of hourly rates quoted 1 16 19
Median hourly rate £13.70 £22.65 £11.50
Median hourly rate % change year-on-year
-39.51% +96.95%
UK excluding London median hourly rate £11.61 £18.76 £15.00
% change year-on-year
-38.13% +25.06%
ITSM
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the South East region.

Processes & Methodologies Category
South East
Contract IT job ads with a match in the
Processes & Methodologies category
6221 7604 7629
As % of all contract IT jobs located in the South East 80.26% 79.69% 76.35%
Number of daily rates quoted 3695 4479 4277
Median daily rate £420 £400 £380
Median daily rate % change year-on-year
+5.00% +5.26%
90% offered a daily rate of more than £275 £275 £255
10% offered a daily rate of more than £550 £540 £525
UK excluding London median daily rate £413 £400 £385
% change year-on-year
+3.12% +3.89%
Number of hourly rates quoted 257 316 289
Median hourly rate £35.00 £37.09 £23.75
Median hourly rate % change year-on-year
-5.63% +56.16%
90% offered a hourly rate of more than £12.50 £12.50 £11.50
10% offered a hourly rate of more than £52.25 £55.00 £45.00
UK excluding London median hourly rate £30.00 £34.95 £25.00
% change year-on-year
-14.16% +39.80%

ITSM
Jobs Demand Trend in the South East

The demand trend of contract jobs across the South East region citing ITSM as a proportion of all IT contracts with a match in the Processes & Methodologies category.

ITSM Jobs Demand Trend in the South East

ITSM
Daily Rate Trend in the South East

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing ITSM across the South East region.

ITSM Daily Rate Trend in the South East

ITSM
Daily Rate Histogram in the South East

This chart provides a histogram of daily rates quoted in contract IT jobs citing ITSM across the South East region over the 3 months to 2 December 2016.

ITSM Daily Rate Histogram in the South East

ITSM
Hourly Rate Trend in the South East

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing ITSM across the South East region.

ITSM Hourly Rate Trend in the South East

ITSM
Contract Job Locations in the South East

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing ITSM within the South East region over the 3 months to 2 December 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Hampshire +14 20 £375 -6.25% 6
Berkshire +1 19 £475 +11.76% 6
Surrey +15 10 £175 -56.25% 5
Buckinghamshire +7 6 £136 -66.68%
Oxfordshire -4 3 £450 +63.63% 1
West Sussex +12 1 - -
Middlesex - 1 £308 -
ITSM
England

ITSM
Top 30 Related IT Skills in the South East

For the 6 months to 2 December 2016, IT contractor jobs citing ITSM also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the South East region with a requirement for ITSM.

1 136 (69.74%) ITIL
2 130 (66.67%) Service Management
3 54 (27.69%) ServiceNow
4 41 (21.03%) ITIL V3
5 38 (19.49%) Security Cleared
6 35 (17.95%) Web Services
6 35 (17.95%) Agile Software Development
7 34 (17.44%) Finance
8 32 (16.41%) Windows
8 32 (16.41%) JavaScript
8 32 (16.41%) Workflow
9 30 (15.38%) CMDB
10 29 (14.87%) SQL
10 29 (14.87%) Configuration Management
11 27 (13.85%) Microsoft
12 25 (12.82%) SC Cleared
13 24 (12.31%) Change Management
14 23 (11.79%) Remedy
14 23 (11.79%) Remedy ITSM
15 22 (11.28%) Problem Management
15 22 (11.28%) HP
16 21 (10.77%) BMC
16 21 (10.77%) PRINCE2
16 21 (10.77%) Unix
16 21 (10.77%) Service Delivery
17 20 (10.26%) SLA
18 19 (9.74%) MS Office
19 18 (9.23%) XML
19 18 (9.23%) Java
19 18 (9.23%) Data Modelling

ITSM
Top Related IT Skills in the South East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 11 (5.64%) CMS
2 8 (4.10%) JBoss
3 5 (2.56%) Adobe Experience Manager
3 5 (2.56%) Apache
3 5 (2.56%) LiveCycle
3 5 (2.56%) SharePoint
3 5 (2.56%) Skype for Business
3 5 (2.56%) Tomcat
4 3 (1.54%) WebLogic
5 1 (0.51%) Blackberry Enterprise Server
5 1 (0.51%) IIS
5 1 (0.51%) Oracle SOA Suite
5 1 (0.51%) Oracle Workflow
Applications
1 19 (9.74%) MS Office
2 9 (4.62%) MS Excel
3 8 (4.10%) MS Visio
4 3 (1.54%) MS PowerPoint
Business Applications
1 23 (11.79%) Remedy ITSM
2 8 (4.10%) Oracle Receivables
2 8 (4.10%) Remedy AR System
3 1 (0.51%) Dynamics CRM
3 1 (0.51%) SAP Oil and Gas
Cloud Services
1 7 (3.59%) IaaS
1 7 (3.59%) PaaS
2 4 (2.05%) Amazon AWS
2 4 (2.05%) Cloud Computing
3 3 (1.54%) HP Helion
3 3 (1.54%) Microsoft Azure
3 3 (1.54%) SaaS
4 1 (0.51%) Office 365
Communications & Networking
1 12 (6.15%) Firewall
2 10 (5.13%) TCP/IP
3 9 (4.62%) DNS
4 8 (4.10%) LDAP
5 6 (3.08%) Internet
5 6 (3.08%) SSL
5 6 (3.08%) VPN
6 5 (2.56%) LAN
6 5 (2.56%) SAN
6 5 (2.56%) Unified Communications
6 5 (2.56%) WAN
7 4 (2.05%) DHCP
7 4 (2.05%) Reverse Proxy
7 4 (2.05%) Wireshark
8 3 (1.54%) IPsec
8 3 (1.54%) Network Security
9 2 (1.03%) Ethernet
9 2 (1.03%) Skype
9 2 (1.03%) tcpdump
9 2 (1.03%) VLAN
Database & Business Intelligence
1 9 (4.62%) Relational Database
2 8 (4.10%) Data Warehouse
3 7 (3.59%) SQL Server
4 6 (3.08%) MySQL
5 4 (2.05%) PostgreSQL
6 3 (1.54%) Oracle Database
6 3 (1.54%) Power BI
6 3 (1.54%) QlikView
6 3 (1.54%) RDBMS
6 3 (1.54%) SQL Server Integration Services
6 3 (1.54%) SQL Server Reporting Services
6 3 (1.54%) Star Schema
7 2 (1.03%) Big Data
7 2 (1.03%) BusinessObjects
7 2 (1.03%) Hadoop
7 2 (1.03%) MongoDB
7 2 (1.03%) Oracle BI EE
Development Applications
1 12 (6.15%) JIRA
2 10 (5.13%) Rational DOORS
2 10 (5.13%) Team Foundation Server
3 6 (3.08%) Selenium
4 3 (1.54%) Atlassian Bamboo
4 3 (1.54%) Gradle
4 3 (1.54%) Maven
5 2 (1.03%) Artifactory
5 2 (1.03%) TortoiseSVN
6 1 (0.51%) AdminStudio
6 1 (0.51%) Checkstyle
6 1 (0.51%) FindBugs
6 1 (0.51%) JUnit
6 1 (0.51%) MSI
General
1 34 (17.44%) Finance
2 17 (8.72%) Telecoms
3 3 (1.54%) Banking
3 3 (1.54%) Billing
4 2 (1.03%) Pharmaceutical
4 2 (1.03%) Retail
5 1 (0.51%) Back Office
5 1 (0.51%) Electronics
5 1 (0.51%) Front Office
5 1 (0.51%) German Language
5 1 (0.51%) Manufacturing
5 1 (0.51%) Marketing
Job Titles
1 51 (26.15%) Analyst
2 34 (17.44%) Developer
3 24 (12.31%) ServiceNow Developer
4 19 (9.74%) Service Analyst
5 17 (8.72%) Business Analyst
6 16 (8.21%) Architect
7 12 (6.15%) Consultant
8 10 (5.13%) Service Desk Analyst
9 9 (4.62%) Administrator
10 8 (4.10%) Service Manager
11 7 (3.59%) Project Manager
11 7 (3.59%) Support Engineer
11 7 (3.59%) Technical Architect
12 6 (3.08%) Lead Architect
12 6 (3.08%) Network Analyst
12 6 (3.08%) Remedy Architect
12 6 (3.08%) ServiceNow Consultant
12 6 (3.08%) Technical Leader
13 5 (2.56%) Designer
13 5 (2.56%) Teradata DBA
Libraries, Frameworks & Software Standards
1 35 (17.95%) Web Services
2 18 (9.23%) XML
3 14 (7.18%) HTML
4 9 (4.62%) REST
5 8 (4.10%) CSS
6 7 (3.59%) Twitter Bootstrap
7 6 (3.08%) SOAP
8 5 (2.56%) .NET
8 5 (2.56%) XSLT
9 4 (2.05%) WSDL
10 3 (1.54%) J2EE
10 3 (1.54%) Middleware
10 3 (1.54%) WebCenter
11 2 (1.03%) LAMP
11 2 (1.03%) LAPP Stack
12 1 (0.51%) ActiveMQ
12 1 (0.51%) Apache Camel
12 1 (0.51%) JMS
12 1 (0.51%) XHTML
12 1 (0.51%) XSD
Miscellaneous
1 30 (15.38%) CMDB
2 17 (8.72%) Data Centre
3 15 (7.69%) Analytical Skills
4 12 (6.15%) Management Information System
5 5 (2.56%) Blog
5 5 (2.56%) Public Cloud
5 5 (2.56%) Statistics
6 4 (2.05%) RSA SecurID
7 3 (1.54%) CESG
7 3 (1.54%) Replication
8 2 (1.03%) Clustering
8 2 (1.03%) Computer Science
8 2 (1.03%) FMCG
8 2 (1.03%) Mathematics
9 1 (0.51%) Blackberry
9 1 (0.51%) Data Structures
9 1 (0.51%) Frameworx
9 1 (0.51%) Internet of Things
Operating Systems
1 32 (16.41%) Windows
2 21 (10.77%) Unix
3 12 (6.15%) Linux
4 6 (3.08%) Windows Server
4 6 (3.08%) Windows Server 2008
4 6 (3.08%) Windows Server 2012
5 5 (2.56%) Solaris
6 2 (1.03%) AIX
6 2 (1.03%) CentOS
6 2 (1.03%) Red Hat Enterprise Linux
6 2 (1.03%) Windows 7
6 2 (1.03%) Windows Server 2003
7 1 (0.51%) Windows 10
7 1 (0.51%) Windows NT
7 1 (0.51%) Windows XP
Processes & Methodologies
1 136 (69.74%) ITIL
2 130 (66.67%) Service Management
3 41 (21.03%) ITIL V3
4 35 (17.95%) Agile Software Development
5 32 (16.41%) Workflow
6 29 (14.87%) Configuration Management
7 24 (12.31%) Change Management
8 22 (11.28%) Problem Management
9 21 (10.77%) PRINCE2
9 21 (10.77%) Service Delivery
10 18 (9.23%) Data Modelling
10 18 (9.23%) Incident Management
10 18 (9.23%) Knowledge Management
10 18 (9.23%) Project Management
10 18 (9.23%) Service Design
11 16 (8.21%) Scrum
12 15 (7.69%) Stakeholder Management
12 15 (7.69%) User Stories
13 13 (6.67%) Operations Management
14 12 (6.15%) Workflow Development
Programming Languages
1 32 (16.41%) JavaScript
2 29 (14.87%) SQL
3 18 (9.23%) Java
4 13 (6.67%) Perl
5 8 (4.10%) C++
6 7 (3.59%) Bash Shell
6 7 (3.59%) PHP
7 5 (2.56%) PowerShell
8 3 (1.54%) C
8 3 (1.54%) Python
9 2 (1.03%) VBA
10 1 (0.51%) C#
10 1 (0.51%) Jython
10 1 (0.51%) VB
Qualifications
1 38 (19.49%) Security Cleared
2 25 (12.82%) SC Cleared
3 11 (5.64%) ITIL Certification
3 11 (5.64%) ITIL Foundation Certificate
4 9 (4.62%) Degree
5 7 (3.59%) Cisco Certification
5 7 (3.59%) DV Cleared
6 6 (3.08%) PMI Certification
6 6 (3.08%) PMP
7 5 (2.56%) CAPM
7 5 (2.56%) Microsoft Certification
8 3 (1.54%) (ISC)2 CCSP
8 3 (1.54%) CCNA
8 3 (1.54%) CCSP
8 3 (1.54%) CISM
8 3 (1.54%) CISSP
8 3 (1.54%) ISEB
9 2 (1.03%) CCNP
9 2 (1.03%) PRINCE2 Certification
9 2 (1.03%) RHCA
Quality Assurance & Compliance
1 20 (10.26%) SLA
2 6 (3.08%) COBIT
3 5 (2.56%) ISO/IEC 27001
4 3 (1.54%) ISO22301
5 2 (1.03%) Disclosure Scotland
5 2 (1.03%) PCI DSS
5 2 (1.03%) QA
6 1 (0.51%) ISO/IEC 20000
System Software
1 11 (5.64%) Active Directory
2 2 (1.03%) VMware Infrastructure
2 2 (1.03%) vSphere
3 1 (0.51%) Hyper-V
3 1 (0.51%) KVM
3 1 (0.51%) Microsoft App-V
3 1 (0.51%) Terminal Services
3 1 (0.51%) Virtual Machines
Systems Management
1 8 (4.10%) OVSD
2 4 (2.05%) HP Operations Orchestration
2 4 (2.05%) SCOM
3 3 (1.54%) HP UCMDB
3 3 (1.54%) Unicenter
4 2 (1.03%) BladeLogic
4 2 (1.03%) Netcool
4 2 (1.03%) Puppet
5 1 (0.51%) Amdocs OSS
5 1 (0.51%) Ansible
5 1 (0.51%) BMC PATROL
5 1 (0.51%) CA Spectrum
5 1 (0.51%) Opscode Chef
5 1 (0.51%) PowerCLI
5 1 (0.51%) SCCM
5 1 (0.51%) SCOrch
5 1 (0.51%) vMotion
5 1 (0.51%) vRealize
Vendors
1 54 (27.69%) ServiceNow
2 27 (13.85%) Microsoft
3 23 (11.79%) Remedy
4 22 (11.28%) HP
5 21 (10.77%) BMC
6 16 (8.21%) Oracle
7 10 (5.13%) CA Agile Central
7 10 (5.13%) Cisco
8 8 (4.10%) CA
9 6 (3.08%) CheckPoint
9 6 (3.08%) F5
9 6 (3.08%) Juniper
9 6 (3.08%) Twitter
10 5 (2.56%) Adobe
10 5 (2.56%) Teradata
11 4 (2.05%) Blue Coat
11 4 (2.05%) Palo Alto
11 4 (2.05%) Red Hat
11 4 (2.05%) Sonus
11 4 (2.05%) VMware
Fareham, Hampshire
Networkers
Rate: £500 per day
Posted: Yesterday
Woking, Surrey
Clearwater People Solutions
Rate: £150 - £200 Per Day
Posted: 2 days ago