The table below looks at the statistics for ITSM skills in IT contracts advertised for the South East region. Included is a guide to the contractor rates offered in IT contracts that have cited ITSM over the 3 months to 1 July 2016 with a comparison to the same period over the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
1 Jul 2016
Same period 2015 Same period 2014
IT Service Management (ITSM)
Rank 162 166 160
Rank change year-on-year
+4 -6
Contract jobs citing ITSM 102 103 88
As % of all contract IT jobs located in the South East 1.15% 1.09% 0.96%
As % of the Processes & Methodologies category 1.42% 1.37% 1.26%
Number of daily rates quoted 63 44 52
Median daily rate £375 £391 £386
Median daily rate % change year-on-year
-4.09% +1.22%
90% offered a daily rate of more than £188 £149 £246
10% offered a daily rate of more than £500 £543 £523
UK excluding London median daily rate £375 £378 £375
% change year-on-year
-0.66% +0.66%
Number of hourly rates quoted 2 0 3
Median hourly rate £59.31 - £15.50
UK excluding London median hourly rate £22.85 £12.50 £19.00
% change year-on-year
+82.80% -34.21%
ITSM
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the South East region.

Processes & Methodologies Category
South East
Contract IT job ads with a match in the
Processes & Methodologies category
7170 7498 6961
As % of all contract IT jobs located in the South East 80.58% 79.66% 76.23%
Number of daily rates quoted 4365 4359 3857
Median daily rate £415 £400 £375
Median daily rate % change year-on-year
+3.75% +6.66%
90% offered a daily rate of more than £290 £275 £245
10% offered a daily rate of more than £538 £513 £500
UK excluding London median daily rate £400 £385 £375
% change year-on-year
+3.89% +2.66%
Number of hourly rates quoted 267 243 260
Median hourly rate £35.00 £24.00 £30.00
Median hourly rate % change year-on-year
+45.83% -20.00%
90% offered a hourly rate of more than £12.50 £12.45 £13.50
10% offered a hourly rate of more than £55.00 £47.83 £55.00
UK excluding London median hourly rate £28.50 £30.00 £30.00
% change year-on-year
-5.00% -

ITSM
Jobs Demand Trend in the South East

The demand trend of contract jobs across the South East region citing ITSM as a proportion of all IT contracts with a match in the Processes & Methodologies category.

ITSM Jobs Demand Trend in the South East

ITSM
Daily Rate Trend in the South East

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing ITSM across the South East region.

ITSM Daily Rate Trend in the South East

ITSM
Daily Rate Histogram in the South East

This chart provides a histogram of daily rates quoted in contract IT jobs citing ITSM across the South East region over the 3 months to 1 July 2016.

ITSM Daily Rate Histogram in the South East

ITSM
Hourly Rate Trend in the South East

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing ITSM across the South East region.

ITSM Hourly Rate Trend in the South East

ITSM
Contract Job Locations in the South East

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing ITSM within the South East region over the 3 months to 1 July 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Berkshire +4 35 £375 -16.75% 5
Hampshire +15 26 £388 -11.93% 1
Surrey -2 15 £400 -4.76% 5
Buckinghamshire -10 12 £325 +15.65% 3
Middlesex -4 4 - -
West Sussex -6 4 £400 -
Kent +8 3 £580 +530.43%
Oxfordshire +12 2 - - 2
ITSM
England

ITSM
Top 30 Related IT Skills in the South East

For the 6 months to 1 July 2016, IT contractor jobs citing ITSM also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the South East region with a requirement for ITSM.

1 136 (66.67%) ITIL
2 105 (51.47%) Service Management
3 53 (25.98%) Security Cleared
4 52 (25.49%) Remedy ITSM
4 52 (25.49%) Remedy
5 46 (22.55%) Windows
6 44 (21.57%) Microsoft
7 40 (19.61%) BMC
7 40 (19.61%) Telecoms
8 38 (18.63%) Firewall
9 37 (18.14%) SC Cleared
10 34 (16.67%) Linux
11 32 (15.69%) LAN
12 31 (15.20%) HP
12 31 (15.20%) ITIL V3
13 30 (14.71%) SSL
14 29 (14.22%) WAN
14 29 (14.22%) MS Office
15 28 (13.73%) Web Services
15 28 (13.73%) TCP/IP
15 28 (13.73%) Cisco
15 28 (13.73%) ServiceNow
16 27 (13.24%) Finance
17 26 (12.75%) Oracle
17 26 (12.75%) CheckPoint
18 24 (11.76%) Active Directory
18 24 (11.76%) Migration
19 23 (11.27%) SQL
19 23 (11.27%) Java
19 23 (11.27%) CMDB

ITSM
Top Related IT Skills in the South East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 12 (5.88%) JBoss
2 6 (2.94%) Skype for Business
3 5 (2.45%) Apache
3 5 (2.45%) Tomcat
4 4 (1.96%) CMS
5 3 (1.47%) Blackberry Enterprise Server
5 3 (1.47%) WebLogic
6 2 (0.98%) Exchange Server 2013
6 2 (0.98%) IIS
6 2 (0.98%) MS Exchange
6 2 (0.98%) SharePoint
7 1 (0.49%) Exchange Server 2007
7 1 (0.49%) Exchange Server 2010
7 1 (0.49%) Office Communications Server
7 1 (0.49%) Oracle Workflow
7 1 (0.49%) SAS
Applications
1 29 (14.22%) MS Office
2 19 (9.31%) MS Excel
3 4 (1.96%) MS Visio
4 3 (1.47%) MS PowerPoint
5 2 (0.98%) Acrobat
6 1 (0.49%) MS Project
Business Applications
1 52 (25.49%) Remedy ITSM
2 7 (3.43%) Remedy AR System
3 4 (1.96%) Oracle Receivables
4 1 (0.49%) Oracle ERP
4 1 (0.49%) SAP Oil and Gas
Cloud Services
1 4 (1.96%) SaaS
2 3 (1.47%) IaaS
2 3 (1.47%) PaaS
3 1 (0.49%) Cloud Computing
3 1 (0.49%) Office 365
Communications & Networking
1 38 (18.63%) Firewall
2 32 (15.69%) LAN
3 30 (14.71%) SSL
4 29 (14.22%) WAN
5 28 (13.73%) TCP/IP
6 16 (7.84%) DHCP
6 16 (7.84%) DNS
6 16 (7.84%) VPN
7 15 (7.35%) Internet
8 12 (5.88%) VoIP
9 10 (4.90%) iSCSI
10 9 (4.41%) MPLS
10 9 (4.41%) tcpdump
11 8 (3.92%) BGP
11 8 (3.92%) EIGRP
11 8 (3.92%) Multicast
12 7 (3.43%) IPsec
13 6 (2.94%) Network Security
14 5 (2.45%) Ethernet
15 4 (1.96%) Unified Communications
Database & Business Intelligence
1 15 (7.35%) PostgreSQL
2 11 (5.39%) Relational Database
3 9 (4.41%) Oracle BI EE
4 7 (3.43%) MySQL
4 7 (3.43%) Oracle Database
5 5 (2.45%) MongoDB
6 4 (1.96%) SQL Server
7 3 (1.47%) Oracle Database 11g
7 3 (1.47%) Oracle Database 12c
8 1 (0.49%) Big Data
8 1 (0.49%) Data Mining
8 1 (0.49%) Data Warehouse
8 1 (0.49%) QlikView
8 1 (0.49%) SQL Server 2008
Development Applications
1 9 (4.41%) Artifactory
1 9 (4.41%) Atlassian Bamboo
1 9 (4.41%) Gradle
1 9 (4.41%) Maven
1 9 (4.41%) TortoiseSVN
2 7 (3.43%) JIRA
3 4 (1.96%) Talend Open Studio
4 3 (1.47%) Selenium
4 3 (1.47%) Toad
5 2 (0.98%) Team Foundation Server
6 1 (0.49%) AdminStudio
6 1 (0.49%) Rational DOORS
6 1 (0.49%) TestDirector
General
1 40 (19.61%) Telecoms
2 27 (13.24%) Finance
3 10 (4.90%) Banking
4 5 (2.45%) Retail
5 3 (1.47%) Legal
5 3 (1.47%) Marketing
6 1 (0.49%) Aerospace
6 1 (0.49%) Automotive
6 1 (0.49%) Back Office
6 1 (0.49%) Electronics
6 1 (0.49%) Financial Institution
6 1 (0.49%) German Language
6 1 (0.49%) Investment Banking
6 1 (0.49%) Law
6 1 (0.49%) Manufacturing
Job Titles
1 59 (28.92%) Analyst
2 20 (9.80%) Consultant
3 17 (8.33%) Architect
3 17 (8.33%) Business Analyst
4 15 (7.35%) Developer
5 13 (6.37%) Support Analyst
6 12 (5.88%) Network Analyst
6 12 (5.88%) Network Security Analyst
6 12 (5.88%) Security Analyst
6 12 (5.88%) Service Analyst
7 10 (4.90%) Administrator
8 9 (4.41%) Support Engineer
9 8 (3.92%) Cisco Analyst
9 8 (3.92%) Network Engineer
9 8 (3.92%) Remedy Architect
9 8 (3.92%) Service Manager
10 7 (3.43%) Cisco Network Analyst
10 7 (3.43%) Cisco Security Analyst
10 7 (3.43%) Desktop Support
10 7 (3.43%) Technical Specialist
Libraries, Frameworks & Software Standards
1 28 (13.73%) Web Services
2 7 (3.43%) XML
3 6 (2.94%) HTML
4 5 (2.45%) J2EE
5 3 (1.47%) CSS
5 3 (1.47%) EJB
5 3 (1.47%) Middleware
5 3 (1.47%) Node.js
6 2 (0.98%) LAMP
6 2 (0.98%) LAPP Stack
6 2 (0.98%) Twitter Bootstrap
7 1 (0.49%) Ajax
7 1 (0.49%) Software Packaging
7 1 (0.49%) Spring
7 1 (0.49%) XML Schema
7 1 (0.49%) XSL
Miscellaneous
1 23 (11.27%) CMDB
2 17 (8.33%) Data Centre
3 12 (5.88%) RSA SecurID
4 11 (5.39%) Management Information System
5 10 (4.90%) Clustering
6 7 (3.43%) Analytical Skills
6 7 (3.43%) Computer Science
7 5 (2.45%) Frameworx
8 4 (1.96%) Blackberry
9 3 (1.47%) Smartphone
9 3 (1.47%) Statistics
9 3 (1.47%) Video Conferencing
10 2 (0.98%) Blog
10 2 (0.98%) Hybrid Cloud
10 2 (0.98%) Mathematics
10 2 (0.98%) Performance Metrics
10 2 (0.98%) User Experience
10 2 (0.98%) Visualisation
11 1 (0.49%) Data Protection Act
11 1 (0.49%) Fat Client
Operating Systems
1 46 (22.55%) Windows
2 34 (16.67%) Linux
3 18 (8.82%) Unix
4 15 (7.35%) Windows Server 2003
5 13 (6.37%) CentOS
5 13 (6.37%) Windows 7
6 11 (5.39%) Ubuntu
6 11 (5.39%) Windows Server 2008
7 10 (4.90%) AIX
8 9 (4.41%) Windows Server 2012
9 6 (2.94%) Solaris
10 4 (1.96%) Windows NT
10 4 (1.96%) Windows XP
11 3 (1.47%) Red Hat Enterprise Linux
11 3 (1.47%) Windows Server
12 2 (0.98%) Apple iOS
13 1 (0.49%) Data ONTAP
13 1 (0.49%) Windows 10
13 1 (0.49%) Windows Vista
Processes & Methodologies
1 136 (66.67%) ITIL
2 105 (51.47%) Service Management
3 31 (15.20%) ITIL V3
4 24 (11.76%) Migration
5 20 (9.80%) Problem Management
5 20 (9.80%) Service Delivery
6 19 (9.31%) Change Management
7 18 (8.82%) Project Management
8 17 (8.33%) Configuration Management
9 14 (6.86%) Agile Software Development
9 14 (6.86%) Business Continuity
10 13 (6.37%) Disaster Recovery
10 13 (6.37%) High Availability
10 13 (6.37%) Release Management
11 12 (5.88%) Capacity Management
11 12 (5.88%) User Stories
11 12 (5.88%) Virtual Environments
11 12 (5.88%) Workflow
12 11 (5.39%) Business Analysis
13 10 (4.90%) Knowledge Management
Programming Languages
1 23 (11.27%) Java
1 23 (11.27%) SQL
2 15 (7.35%) Perl
3 8 (3.92%) JavaScript
4 5 (2.45%) C
4 5 (2.45%) Python
5 4 (1.96%) PL/SQL
6 3 (1.47%) PowerShell
6 3 (1.47%) Ruby
6 3 (1.47%) WebLogic Scripting Tool
7 2 (0.98%) Bash Shell
7 2 (0.98%) C++
7 2 (0.98%) PHP
8 1 (0.49%) Shell Script
Qualifications
1 53 (25.98%) Security Cleared
2 37 (18.14%) SC Cleared
3 17 (8.33%) Degree
4 16 (7.84%) ITIL Certification
5 14 (6.86%) Cisco Certification
6 10 (4.90%) CCNA
7 9 (4.41%) ISEB
8 8 (3.92%) DV Cleared
8 8 (3.92%) Microsoft Certification
9 6 (2.94%) MCSE
10 5 (2.45%) CCNP
11 4 (1.96%) CCSP
11 4 (1.96%) ISTQB Foundation Certification
12 2 (0.98%) MCP
12 2 (0.98%) RHCA
13 1 (0.49%) CITP
13 1 (0.49%) ISTQB
13 1 (0.49%) MCSA
13 1 (0.49%) PMI Certification
13 1 (0.49%) PMP
Quality Assurance & Compliance
1 15 (7.35%) SLA
2 5 (2.45%) Data Quality
3 3 (1.47%) QA
4 1 (0.49%) COBIT
4 1 (0.49%) Disclosure Scotland
4 1 (0.49%) ISO 9001
4 1 (0.49%) ISO/IEC 20000
System Software
1 24 (11.76%) Active Directory
2 15 (7.35%) Virtual Machines
2 15 (7.35%) VMware Infrastructure
3 9 (4.41%) NFS
4 7 (3.43%) Hyper-V
5 4 (1.96%) vSphere
6 1 (0.49%) Terminal Services
6 1 (0.49%) XenApp
Systems Management
1 14 (6.86%) OVSD
2 10 (4.90%) SCOM
3 4 (1.96%) SCCM
3 4 (1.96%) vRealize
4 3 (1.47%) HP UCMDB
4 3 (1.47%) Nagios
5 2 (0.98%) Netcool
5 2 (0.98%) OpenView
6 1 (0.49%) Amdocs OSS
6 1 (0.49%) Backup Exec
6 1 (0.49%) BMC PATROL
6 1 (0.49%) HP NNM
6 1 (0.49%) HP SiteScope
6 1 (0.49%) McAfee ePO
6 1 (0.49%) NSN NetAct
6 1 (0.49%) SCSM
6 1 (0.49%) ServiceCenter
Vendors
1 52 (25.49%) Remedy
2 44 (21.57%) Microsoft
3 40 (19.61%) BMC
4 31 (15.20%) HP
5 28 (13.73%) Cisco
5 28 (13.73%) ServiceNow
6 26 (12.75%) CheckPoint
6 26 (12.75%) Oracle
7 22 (10.78%) Juniper
8 17 (8.33%) VMware
9 12 (5.88%) Blue Coat
9 12 (5.88%) Palo Alto
9 12 (5.88%) Red Hat
10 9 (4.41%) F5
10 9 (4.41%) Informatica
11 8 (3.92%) LANDesk
12 7 (3.43%) NetApp
13 6 (2.94%) CA
13 6 (2.94%) IBM
14 5 (2.45%) Sun
South East
ITF Solutions
Rate: £180 - £250 per day + DOE
Posted: 14 hours ago
Milton Keynes, Buckinghamshire
LA International
Rate: £100 - £140 per day
Posted: 21 hours ago
Berkshire
Michael Bailey Associates
Rate: Market Rates
Posted: 14 hours ago
Slough
Interquest - IQ Tech
Rate: £350 - £400 per day
Posted: 2 days ago
Berkshire
Interquest - IQ Tech
Rate: £400 - £450 per day
Posted: 3 days ago