The table below looks at the statistics for ITSM skills in IT contracts advertised for the South East region. Included is a guide to the average contractor rates offered in IT contracts that have cited ITSM over the 3 months to 28 August 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
28 Aug 2015
Same period 2014 Same period 2013
IT Service Management (ITSM)
Rank 158 141 177
Rank change year-on-year
-17 +36
Contract jobs citing ITSM 117 114 60
As % of all contract IT jobs located in the South East 1.18% 1.25% 0.69%
As % of the Processes & Methodologies category 1.54% 1.68% 0.94%
Number of daily rates quoted 47 64 24
Average daily rate
Keep up to 90%
of your Daily Rate
Get a Free Illustration
£378 £381 £330
Average daily rate % change year-on-year
-0.98% +15.53%
90% offered a daily rate of more than £145 £175 £165
10% offered a daily rate of more than £475 £500 £465
UK excluding London average daily rate £380 £400 £350
% change year-on-year
-5.00% +14.28%
Number of hourly rates quoted 10 6 2
Average hourly rate £37.09 £13.50 £11.00
Average hourly rate % change year-on-year
+174.74% +22.72%
UK excluding London average hourly rate £20.38 £15.50 £14.00
% change year-on-year
+31.45% +10.71%
ITSM
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the South East region.

Processes & Methodologies Category
South East
Contract IT job ads with a match in the
Processes & Methodologies category
7601 6804 6394
As % of all contract IT jobs located in the South East 76.70% 74.39% 73.14%
Number of daily rates quoted 4657 3831 3521
Average daily rate £400 £375 £375
Average daily rate % change year-on-year
+6.66% -
90% offered a daily rate of more than £275 £240 £250
10% offered a daily rate of more than £520 £500 £500
UK excluding London average daily rate £400 £375 £370
% change year-on-year
+6.66% +1.35%
Number of hourly rates quoted 248 260 258
Average hourly rate £35.00 £20.00 £29.00
Average hourly rate % change year-on-year
+75.00% -31.03%
90% offered a hourly rate of more than £13.46 £12.30 £12.88
10% offered a hourly rate of more than £50.00 £52.50 £45.00
UK excluding London average hourly rate £32.50 £25.00 £30.00
% change year-on-year
+30.00% -16.66%

ITSM
Jobs Demand Trend in the South East

This chart provides a 3-month moving total of IT contractor jobs citing ITSM across the South East region as a proportion of the total demand within the Processes & Methodologies category.

ITSM Jobs Demand Trend in the South East

ITSM
Daily Rate Trend in the South East

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing ITSM across the South East region.

ITSM Daily Rate Trend in the South East

ITSM
Daily Rate Histogram in the South East

This chart provides a histogram of daily rates quoted in contract IT jobs citing ITSM across the South East region over the 3 months to 28 August 2015.

ITSM Daily Rate Histogram in the South East

ITSM
Hourly Rate Trend in the South East

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing ITSM across the South East region.

ITSM Hourly Rate Trend in the South East

ITSM
Hourly Rate Histogram in the South East

This chart provides a histogram of hourly rates quoted in contract IT jobs citing ITSM across the South East region over the 3 months to 28 August 2015.

ITSM Hourly Rate Histogram in the South East

ITSM
Contract Job Locations in the South East

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing ITSM within the South East region over the 3 months to 28 August 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Berkshire +6 39 £340 -20.00% 12
Surrey -2 26 £410 +29.23% 2
Buckinghamshire 0 24 £350 -12.50% 1
Hampshire -9 24 £425 +11.47% 5
Middlesex -1 2 £400 -20.00%
West Sussex -16 2 £475 +90.95% 1
ITSM
England

ITSM
Top 30 Related IT Skills in the South East

For the 6 months to 28 August 2015, IT contractor jobs across the South East region citing ITSM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited ITSM.

1 181 (83.41%) ITIL
2 157 (72.35%) Service Management
3 62 (28.57%) HP
4 52 (23.96%) SQL
5 51 (23.50%) Security Cleared
6 49 (22.58%) ServiceNow
7 48 (22.12%) CMDB
8 42 (19.35%) Project Management
9 41 (18.89%) Java
9 41 (18.89%) MS Office
10 40 (18.43%) Web Services
10 40 (18.43%) BMC
11 38 (17.51%) Microsoft
12 37 (17.05%) XML
13 35 (16.13%) SC Cleared
14 33 (15.21%) Finance
15 32 (14.75%) CA
16 30 (13.82%) SLA
17 28 (12.90%) Remedy
17 28 (12.90%) HTML
17 28 (12.90%) Remedy ITSM
18 27 (12.44%) DV Cleared
18 27 (12.44%) ITIL V3
18 27 (12.44%) CSS
18 27 (12.44%) Windows
18 27 (12.44%) CMS
19 26 (11.98%) Workflow
19 26 (11.98%) MS Excel
19 26 (11.98%) Unit Testing
20 25 (11.52%) Change Management

ITSM
Top Related IT Skills in the South East by Category

For the 6 months to 28 August 2015, IT contractor jobs across the South East region citing ITSM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited ITSM. Up to 20 skills are shown per category.

Application Platforms
1 27 (12.44%) CMS
2 18 (8.29%) SharePoint
3 13 (5.99%) JBoss
4 8 (3.69%) Lync
5 4 (1.84%) MS Exchange
6 3 (1.38%) IIS
7 2 (0.92%) OpenStack
8 1 (0.46%) Exchange Server 2003
8 1 (0.46%) WebLogic
8 1 (0.46%) IBM Notes
8 1 (0.46%) Apache
8 1 (0.46%) Tomcat
Applications
1 41 (18.89%) MS Office
2 26 (11.98%) MS Excel
3 18 (8.29%) MS PowerPoint
4 12 (5.53%) MS Visio
5 2 (0.92%) Spreadsheet
6 1 (0.46%) MS Project
6 1 (0.46%) Acrobat
Business Applications
1 28 (12.90%) Remedy ITSM
2 8 (3.69%) Remedy AR System
3 5 (2.30%) assyst
4 3 (1.38%) Dynamics CRM
4 3 (1.38%) SAP CCM
4 3 (1.38%) SAP ERP
Cloud Services
1 6 (2.76%) Office 365
2 4 (1.84%) SaaS
3 2 (0.92%) Cloud Computing
3 2 (0.92%) Microsoft Azure
3 2 (0.92%) Amazon AWS
4 1 (0.46%) PaaS
Communications & Networking
1 12 (5.53%) Internet
2 11 (5.07%) DNS
3 10 (4.61%) LAN
3 10 (4.61%) DHCP
4 7 (3.23%) WAN
5 6 (2.76%) VPN
6 5 (2.30%) TCP/IP
7 4 (1.84%) Firewall
8 2 (0.92%) Wireless
8 2 (0.92%) SSL
8 2 (0.92%) Radio Access Network
9 1 (0.46%) MVNO
9 1 (0.46%) 3G
9 1 (0.46%) MPLS
9 1 (0.46%) OSPF
9 1 (0.46%) BGP
9 1 (0.46%) SNMP
9 1 (0.46%) 3GPP
9 1 (0.46%) IPsec
9 1 (0.46%) TETRA
Database & Business Intelligence
1 12 (5.53%) Relational Database
2 7 (3.23%) SQL Server
3 4 (1.84%) Big Data
4 3 (1.38%) Oracle BI EE
4 3 (1.38%) DB2
4 3 (1.38%) PostgreSQL
5 2 (0.92%) Oracle Database
5 2 (0.92%) MySQL
5 2 (0.92%) SAP BW
6 1 (0.46%) Oracle Database 12c
6 1 (0.46%) SQL Server Reporting Services
6 1 (0.46%) QlikView
6 1 (0.46%) Oracle Database 11g
6 1 (0.46%) MS Access
6 1 (0.46%) Data Warehouse
6 1 (0.46%) Data Mining
Development Applications
1 13 (5.99%) Maven
2 12 (5.53%) Atlassian Bamboo
2 12 (5.53%) Gradle
3 10 (4.61%) Selenium
3 10 (4.61%) JUnit
4 9 (4.15%) Checkstyle
4 9 (4.15%) FindBugs
5 3 (1.38%) TortoiseSVN
5 3 (1.38%) Artifactory
5 3 (1.38%) PVCS
5 3 (1.38%) ClearCase
6 1 (0.46%) Toad
6 1 (0.46%) JMeter
6 1 (0.46%) JIRA
6 1 (0.46%) TestNG
6 1 (0.46%) WebDriver
6 1 (0.46%) Cucumber
General
1 33 (15.21%) Finance
2 22 (10.14%) Telecoms
3 6 (2.76%) Legal
4 3 (1.38%) Back Office
5 2 (0.92%) Banking
5 2 (0.92%) Retail
5 2 (0.92%) Billing
6 1 (0.46%) Marketing
6 1 (0.46%) French Language
6 1 (0.46%) German Language
6 1 (0.46%) Italian Language
6 1 (0.46%) Portuguese Language
6 1 (0.46%) Spanish Language
6 1 (0.46%) Aerospace
6 1 (0.46%) Manufacturing
6 1 (0.46%) Military
Job Titles
1 60 (27.65%) Analyst
2 34 (15.67%) Developer
3 25 (11.52%) ServiceNow Developer
4 23 (10.60%) Project Manager
5 21 (9.68%) Service Manager
6 18 (8.29%) Service Analyst
7 15 (6.91%) Service Desk Analyst
8 13 (5.99%) Consultant
9 11 (5.07%) Support Analyst
10 9 (4.15%) Architect
11 8 (3.69%) Incident Manager
12 7 (3.23%) IT Project Manager
12 7 (3.23%) 1st Line Support
13 6 (2.76%) Senior Analyst
13 6 (2.76%) Senior Support Analyst
13 6 (2.76%) IT Support Analyst
13 6 (2.76%) ITIL Manager
13 6 (2.76%) Configuration Analyst
13 6 (2.76%) Senior IT Support Analyst
13 6 (2.76%) IT Support
Libraries, Frameworks & Software Standards
1 40 (18.43%) Web Services
2 37 (17.05%) XML
3 28 (12.90%) HTML
4 27 (12.44%) CSS
5 11 (5.07%) SOAP
6 10 (4.61%) JSON
6 10 (4.61%) REST
7 9 (4.15%) Apache Camel
7 9 (4.15%) ActiveMQ
7 9 (4.15%) XSD
7 9 (4.15%) JMS
7 9 (4.15%) WSDL
8 3 (1.38%) Middleware
9 1 (0.46%) .NET
9 1 (0.46%) J2EE
9 1 (0.46%) EJB
9 1 (0.46%) Ajax
9 1 (0.46%) JSP
9 1 (0.46%) Software Packaging
Miscellaneous
1 48 (22.12%) CMDB
2 13 (5.99%) Analytical Skills
3 11 (5.07%) Data Centre
4 10 (4.61%) Economics
5 7 (3.23%) PMI
5 7 (3.23%) Computer Science
6 5 (2.30%) Management Information System
7 3 (1.38%) Mainframe
7 3 (1.38%) Wiki
8 2 (0.92%) SecurID
8 2 (0.92%) Public Cloud
9 1 (0.46%) Tandem
9 1 (0.46%) RMADS
9 1 (0.46%) Video Conferencing
9 1 (0.46%) Smart Meter
9 1 (0.46%) Visualisation
9 1 (0.46%) Frameworx
9 1 (0.46%) Digital Media
Operating Systems
1 27 (12.44%) Windows
2 13 (5.99%) UNIX
2 13 (5.99%) Windows 7
3 11 (5.07%) Windows Server 2003
4 10 (4.61%) Linux
5 8 (3.69%) Windows Server 2008
6 3 (1.38%) zOS
7 2 (0.92%) Windows XP
7 2 (0.92%) Apple iOS
7 2 (0.92%) Windows Server 2012
8 1 (0.46%) Windows 8
8 1 (0.46%) CentOS
8 1 (0.46%) Red Hat Enterprise Linux
8 1 (0.46%) Solaris
8 1 (0.46%) Ubuntu
8 1 (0.46%) Android
Processes & Methodologies
1 181 (83.41%) ITIL
2 157 (72.35%) Service Management
3 42 (19.35%) Project Management
4 27 (12.44%) ITIL V3
5 26 (11.98%) Workflow
5 26 (11.98%) Unit Testing
6 25 (11.52%) Change Management
7 22 (10.14%) Knowledge Management
7 22 (10.14%) Incident Management
8 20 (9.22%) Content Management
9 18 (8.29%) Problem Management
9 18 (8.29%) PRINCE2
9 18 (8.29%) Change Control
10 17 (7.83%) Service Delivery
11 16 (7.37%) Configuration Management
11 16 (7.37%) Agile Software Development
12 13 (5.99%) Stakeholder Management
12 13 (5.99%) Disaster Recovery
13 12 (5.53%) Project Planning
13 12 (5.53%) User Acceptance Testing
Programming Languages
1 52 (23.96%) SQL
2 41 (18.89%) Java
3 4 (1.84%) C
3 4 (1.84%) Perl
4 3 (1.38%) JavaScript
4 3 (1.38%) VB
4 3 (1.38%) PowerShell
4 3 (1.38%) COBOL
5 2 (0.92%) Shell Script
5 2 (0.92%) VB6
6 1 (0.46%) Bash Shell
6 1 (0.46%) WebLogic Scripting Tool
6 1 (0.46%) C++
6 1 (0.46%) PHP
6 1 (0.46%) PL/SQL
6 1 (0.46%) VBScript
Qualifications
1 51 (23.50%) Security Cleared
2 35 (16.13%) SC Cleared
3 27 (12.44%) DV Cleared
4 22 (10.14%) Degree
4 22 (10.14%) ITIL Foundation Certificate
5 13 (5.99%) ITIL Certification
6 10 (4.61%) PMI Certification
7 9 (4.15%) PMP
8 4 (1.84%) MCSE
8 4 (1.84%) CISSP
8 4 (1.84%) Cisco Certification
8 4 (1.84%) Microsoft Certification
9 3 (1.38%) PRINCE2 Certification
9 3 (1.38%) MCSA
9 3 (1.38%) MCP
9 3 (1.38%) PRINCE2 Practitioner
9 3 (1.38%) MOS
9 3 (1.38%) MCTS
9 3 (1.38%) MCITP
10 2 (0.92%) ISTQB
Quality Assurance & Compliance
1 30 (13.82%) SLA
2 12 (5.53%) QA
3 5 (2.30%) Sarbanes-Oxley
4 2 (0.92%) TickIT
5 1 (0.46%) 21 CFR Part 11
5 1 (0.46%) ISO 9001
5 1 (0.46%) ISO/IEC 20000
5 1 (0.46%) PMBOK
System Software
1 14 (6.45%) Active Directory
2 7 (3.23%) Hyper-V
3 4 (1.84%) VMware Infrastructure
4 3 (1.38%) vSphere
5 1 (0.46%) NFS
Systems Management
1 22 (10.14%) OVSD
2 9 (4.15%) SCOM
3 6 (2.76%) AirWatch
4 5 (2.30%) SCCM
5 4 (1.84%) Backup Exec
5 4 (1.84%) Cisco IPCC
6 3 (1.38%) NetBackup
6 3 (1.38%) Nagios
6 3 (1.38%) Norton AntiVirus
6 3 (1.38%) CA Spectrum
6 3 (1.38%) WSUS
7 2 (0.92%) HP Quality Center
7 2 (0.92%) Netcool
8 1 (0.46%) HP NNM
8 1 (0.46%) WMI
8 1 (0.46%) ServiceCenter
8 1 (0.46%) NetVault Backup
Vendors
1 62 (28.57%) HP
2 49 (22.58%) ServiceNow
3 40 (18.43%) BMC
4 38 (17.51%) Microsoft
5 32 (14.75%) CA
6 28 (12.90%) Remedy
7 14 (6.45%) Oracle
8 10 (4.61%) Cisco
8 10 (4.61%) Citrix
9 8 (3.69%) LANDesk
10 7 (3.23%) VMware
11 5 (2.30%) CheckPoint
11 5 (2.30%) NetApp
11 5 (2.30%) Red Hat
11 5 (2.30%) SAP
12 4 (1.84%) Symantec
12 4 (1.84%) BT
12 4 (1.84%) ArcSight
13 3 (1.38%) Lumension
13 3 (1.38%) JD Edwards
Reading, Berkshire
Global Technology Solutions Ltd
Rate: £30.90 - £43.28 per hour
Posted: Yesterday
Newbury, Berkshire
Burns Sheehan
Rate: £380.00 - £420 per day
Posted: 2 days ago
Berkshire
Interquest - IQ Tech
Rate: £350 - £450 per day
Posted: 2 days ago
Farnborough, Hampshire
Energon People
Rate: £300 - £400 per day
Posted: 2 days ago
Winchester
ABRS
Rate: £300 - £350 per day
Posted: 21 days ago