The table below looks at the statistics for ITSM skills in IT contracts advertised for the South East region. Included is a guide to the average contractor rates offered in IT contracts that have cited ITSM over the 3 months to 30 January 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
30 Jan 2015
Same period 2014 Same period 2013
IT Service Management (ITSM)
Rank 168 153 181
Rank change year-on-year
-15 +28
Contract jobs citing ITSM 70 82 40
As % of all contract IT jobs located in the South East 0.75% 0.99% 0.53%
As % of the Processes & Methodologies category 1.00% 1.36% 0.75%
Number of daily rates quoted 44 42 13
Average daily rate
Keep up to 90%
of your Daily Rate
Get a Free Illustration
£385 £388 £338
Average daily rate % change year-on-year
-0.64% +14.81%
90% offered a daily rate of more than £300 £305 £262
10% offered a daily rate of more than £518 £486 £425
UK excluding London average daily rate £375 £344 £313
% change year-on-year
+9.09% +10.00%
Number of hourly rates quoted 13 3 7
Average hourly rate £15.00 £18.70 £11.35
Average hourly rate % change year-on-year
-19.78% +64.75%
UK excluding London average hourly rate £15.00 £19.35 £16.00
% change year-on-year
-22.48% +20.93%
ITSM
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the South East region.

Processes & Methodologies Category
South East
Contract IT job ads with a match in the
Processes & Methodologies category
6992 6009 5319
As % of all contract IT jobs located in the South East 74.90% 72.21% 70.82%
Number of daily rates quoted 3852 3151 2609
Average daily rate £400 £388 £375
Average daily rate % change year-on-year
+3.22% +3.33%
90% offered a daily rate of more than £275 £260 £250
10% offered a daily rate of more than £525 £520 £500
UK excluding London average daily rate £398 £375 £363
% change year-on-year
+6.00% +3.44%
Number of hourly rates quoted 226 255 331
Average hourly rate £26.50 £21.50 £27.00
Average hourly rate % change year-on-year
+23.25% -20.37%
90% offered a hourly rate of more than £11.53 £11.90 £11.50
10% offered a hourly rate of more than £47.50 £55.00 £43.28
UK excluding London average hourly rate £26.00 £27.50 £31.32
% change year-on-year
-5.45% -12.19%

ITSM
Jobs Demand Trend in the South East

This chart provides a 3-month moving total of IT contractor jobs citing ITSM across the South East region as a proportion of the total demand within the Processes & Methodologies category.

ITSM Jobs Demand Trend in the South East

ITSM
Daily Rate Trend in the South East

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing ITSM across the South East region.

ITSM Daily Rate Trend in the South East

ITSM
Daily Rate Histogram in the South East

This chart provides a histogram of daily rates quoted in contract IT jobs citing ITSM across the South East region over the 3 months to 30 January 2015.

ITSM Daily Rate Histogram in the South East

ITSM
Hourly Rate Trend in the South East

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing ITSM across the South East region.

ITSM Hourly Rate Trend in the South East

ITSM
Hourly Rate Histogram in the South East

This chart provides a histogram of hourly rates quoted in contract IT jobs citing ITSM across the South East region over the 3 months to 30 January 2015.

ITSM Hourly Rate Histogram in the South East

ITSM
Contract Job Locations in the South East

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing ITSM within the South East region over the 3 months to 30 January 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Surrey 0 21 £350 -25.33% 2
Berkshire -6 18 £400 +23.07% 11
Buckinghamshire +4 15 £400 +23.07% 1
Hampshire -32 10 £525 +35.48% 2
Middlesex -1 2 £428 -5.00%
Kent - - - -
West Sussex - - - -
M4 Corridor - - - -
Thames Valley - - - -
ITSM
England

ITSM
Top 30 Related IT Skills in the South East

For the 6 months to 30 January 2015, IT contractor jobs across the South East region citing ITSM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited ITSM.

1 113 (67.26%) ITIL
2 106 (63.10%) Service Management
3 56 (33.33%) Microsoft
4 34 (20.24%) MS Office
5 33 (19.64%) MS Excel
5 33 (19.64%) Remedy
5 33 (19.64%) Remedy ITSM
6 32 (19.05%) Security Cleared
7 28 (16.67%) SC Cleared
8 26 (15.48%) Windows
9 24 (14.29%) BMC
10 22 (13.10%) Service Delivery
11 21 (12.50%) Finance
12 20 (11.90%) Management Information System
12 20 (11.90%) Web Services
13 18 (10.71%) UNIX
13 18 (10.71%) SQL
13 18 (10.71%) Cisco
13 18 (10.71%) HP
14 17 (10.12%) Firewall
14 17 (10.12%) SOA
15 16 (9.52%) SAN
15 16 (9.52%) Stakeholder Management
15 16 (9.52%) NAS
15 16 (9.52%) Problem Management
15 16 (9.52%) Analytical Skills
16 15 (8.93%) CMDB
16 15 (8.93%) Active Directory
16 15 (8.93%) Oracle
17 14 (8.33%) ITIL Certification

ITSM
Top Related IT Skills in the South East by Category

For the 6 months to 30 January 2015, IT contractor jobs across the South East region citing ITSM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited ITSM. Up to 20 skills are shown per category.

Application Platforms
1 9 (5.36%) WebLogic
2 7 (4.17%) Apache
2 7 (4.17%) Tomcat
2 7 (4.17%) JBoss
3 5 (2.98%) IBM Notes
4 4 (2.38%) SharePoint
4 4 (2.38%) CMS
5 3 (1.79%) MS Exchange
6 2 (1.19%) Exchange Server 2010
6 2 (1.19%) Oracle SOA Suite
6 2 (1.19%) GlassFish
6 2 (1.19%) Exchange Server 2007
6 2 (1.19%) BizTalk Server
7 1 (0.60%) GroupWise
7 1 (0.60%) WebLogic Portal
7 1 (0.60%) Exchange Server 2013
Applications
1 34 (20.24%) MS Office
2 33 (19.64%) MS Excel
3 3 (1.79%) MS Visio
4 1 (0.60%) Acrobat
4 1 (0.60%) MS Project
Business Applications
1 33 (19.64%) Remedy ITSM
2 4 (2.38%) SAP Oil and Gas
3 1 (0.60%) assyst
3 1 (0.60%) Remedy AR System
Cloud Services
1 6 (3.57%) SaaS
2 4 (2.38%) PaaS
2 4 (2.38%) Office 365
3 2 (1.19%) Amazon AWS
3 2 (1.19%) IaaS
Communications & Networking
1 17 (10.12%) Firewall
2 16 (9.52%) SAN
2 16 (9.52%) NAS
3 11 (6.55%) BGP
4 10 (5.95%) Internet
5 9 (5.36%) LAN
5 9 (5.36%) VPN
6 8 (4.76%) WAN
7 7 (4.17%) MPLS
7 7 (4.17%) Cisco ASA
8 6 (3.57%) Multicast
8 6 (3.57%) DHCP
8 6 (3.57%) DNS
9 5 (2.98%) EIGRP
9 5 (2.98%) TACACS
9 5 (2.98%) OSPF
9 5 (2.98%) ATM
9 5 (2.98%) Cisco Nexus
10 4 (2.38%) Cisco ISE
11 3 (1.79%) Wireless
Database & Business Intelligence
1 9 (5.36%) SQL Server
1 9 (5.36%) Oracle Database 11g
1 9 (5.36%) Oracle Database
2 5 (2.98%) Oracle Database 12c
3 3 (1.79%) Oracle Database 10g
4 2 (1.19%) SQL Server 2012
5 1 (0.60%) SQL Server Integration Services
5 1 (0.60%) DB2
5 1 (0.60%) SQL Server Analysis Services
5 1 (0.60%) SQL Server 2008
5 1 (0.60%) Relational Database
Development Applications
1 6 (3.57%) Toad
2 1 (0.60%) Maven
2 1 (0.60%) Checkstyle
2 1 (0.60%) JUnit
2 1 (0.60%) Selenium
2 1 (0.60%) Atlassian Bamboo
2 1 (0.60%) Gradle
2 1 (0.60%) FindBugs
General
1 21 (12.50%) Finance
2 13 (7.74%) Telecoms
3 6 (3.57%) Multimedia
4 4 (2.38%) Manufacturing
4 4 (2.38%) Electronics
4 4 (2.38%) Marketing
5 2 (1.19%) Publishing
5 2 (1.19%) Retail
6 1 (0.60%) Aerospace
6 1 (0.60%) Legal
6 1 (0.60%) Back Office
Job Titles
1 55 (32.74%) Analyst
2 30 (17.86%) Support Analyst
3 22 (13.10%) Service Analyst
4 18 (10.71%) Service Desk Analyst
5 15 (8.93%) 1st Line Support
6 14 (8.33%) Architect
6 14 (8.33%) Consultant
7 13 (7.74%) Service Manager
8 11 (6.55%) 1st Line Support Analyst
9 8 (4.76%) Designer
9 8 (4.76%) Network Engineer
10 6 (3.57%) 3rd Line Network Engineer
10 6 (3.57%) Web Support Analyst
10 6 (3.57%) Business Analyst
10 6 (3.57%) Solutions Designer
10 6 (3.57%) Administrator
10 6 (3.57%) Desktop Support
10 6 (3.57%) Web Analyst
11 5 (2.98%) Deskside Support
11 5 (2.98%) Developer
Libraries, Frameworks & Software Standards
1 20 (11.90%) Web Services
2 13 (7.74%) Middleware
3 6 (3.57%) J2EE
3 6 (3.57%) HTML
4 5 (2.98%) EJB
5 3 (1.79%) CSS
6 2 (1.19%) REST
6 2 (1.19%) XML
6 2 (1.19%) SOAP
7 1 (0.60%) ActiveMQ
7 1 (0.60%) JSON
7 1 (0.60%) XSD
7 1 (0.60%) XSLT
7 1 (0.60%) JSP
7 1 (0.60%) WSDL
7 1 (0.60%) JMS
7 1 (0.60%) SAP BC
7 1 (0.60%) jQuery
7 1 (0.60%) Apache Camel
Miscellaneous
1 20 (11.90%) Management Information System
2 16 (9.52%) Analytical Skills
3 15 (8.93%) CMDB
4 6 (3.57%) Computer Science
4 6 (3.57%) N-Tier
4 6 (3.57%) Blackberry
4 6 (3.57%) PKI
5 5 (2.98%) iPhone
5 5 (2.98%) Data Extraction
5 5 (2.98%) iPad
6 4 (2.38%) DTV
7 3 (1.79%) AS400
7 3 (1.79%) Mainframe
8 2 (1.19%) Enterprise Storage
8 2 (1.19%) Enterprise Software
9 1 (0.60%) Smartphone
9 1 (0.60%) Thin Client
9 1 (0.60%) Client/Server
9 1 (0.60%) Wiki
9 1 (0.60%) Fat Client
Operating Systems
1 26 (15.48%) Windows
2 18 (10.71%) UNIX
3 12 (7.14%) Windows 7
4 7 (4.17%) Linux
5 5 (2.98%) Windows Server 2008
5 5 (2.98%) Apple iOS
6 4 (2.38%) Solaris
7 3 (1.79%) Windows Server 2003
7 3 (1.79%) Windows XP
8 2 (1.19%) Android
8 2 (1.19%) CentOS
8 2 (1.19%) Red Hat Enterprise Linux
8 2 (1.19%) AIX
8 2 (1.19%) Ubuntu
9 1 (0.60%) Mac OS X
9 1 (0.60%) NetWare
9 1 (0.60%) Windows NT
9 1 (0.60%) Windows Server 2012
Processes & Methodologies
1 113 (67.26%) ITIL
2 106 (63.10%) Service Management
3 22 (13.10%) Service Delivery
4 17 (10.12%) SOA
5 16 (9.52%) Stakeholder Management
5 16 (9.52%) Problem Management
6 12 (7.14%) Asset Management
7 11 (6.55%) Project Management
8 10 (5.95%) Incident Management
9 8 (4.76%) Software Licensing
10 7 (4.17%) Change Management
10 7 (4.17%) IT Asset Management
10 7 (4.17%) Software Asset Management
10 7 (4.17%) Software License Management
10 7 (4.17%) Stakeholder Engagement
11 6 (3.57%) Security Architecture
11 6 (3.57%) SIEM
11 6 (3.57%) ITIL V2
11 6 (3.57%) Analytics
11 6 (3.57%) Data Architecture
Programming Languages
1 18 (10.71%) SQL
2 11 (6.55%) C
2 11 (6.55%) Java
3 6 (3.57%) WebLogic Scripting Tool
4 4 (2.38%) Shell Script
5 3 (1.79%) RPG
5 3 (1.79%) JavaScript
5 3 (1.79%) RPG IV
6 2 (1.19%) Perl
7 1 (0.60%) Delphi
7 1 (0.60%) RPG/400
Qualifications
1 32 (19.05%) Security Cleared
2 28 (16.67%) SC Cleared
3 14 (8.33%) ITIL Certification
3 14 (8.33%) ITIL Foundation Certificate
4 9 (5.36%) Degree
5 8 (4.76%) Cisco Certification
6 6 (3.57%) CCNP
7 4 (2.38%) DV Cleared
7 4 (2.38%) A+ Certification
8 3 (1.79%) Microsoft Certification
8 3 (1.79%) Six Sigma Green Belt
9 2 (1.19%) MCSE
9 2 (1.19%) MCP
9 2 (1.19%) PMP
9 2 (1.19%) PMI Certification
10 1 (0.60%) ISEB
10 1 (0.60%) CCNA
10 1 (0.60%) Avaya Certification
10 1 (0.60%) PRINCE2 Practitioner
Quality Assurance & Compliance
1 13 (7.74%) SLA
2 3 (1.79%) Sarbanes-Oxley
3 2 (1.19%) COBIT
3 2 (1.19%) ISO 9001
4 1 (0.60%) BS15000
4 1 (0.60%) QA
4 1 (0.60%) PCI DSS
System Software
1 15 (8.93%) Active Directory
2 8 (4.76%) VMware Infrastructure
3 5 (2.98%) Hyper-V
4 3 (1.79%) Oracle RMAN
5 2 (1.19%) XenApp
5 2 (1.19%) XenDesktop
5 2 (1.19%) NFS
5 2 (1.19%) Terminal Services
5 2 (1.19%) VMware ESX
5 2 (1.19%) ProxySG
Systems Management
1 5 (2.98%) SCOM
2 4 (2.38%) Cisco Prime
2 4 (2.38%) OVSD
2 4 (2.38%) SCCM
3 3 (1.79%) Data Guard
4 2 (1.19%) Symantec Endpoint Protection
4 2 (1.19%) Netcool
4 2 (1.19%) BMC PATROL
4 2 (1.19%) Backup Exec
5 1 (0.60%) OpenView
5 1 (0.60%) Unicenter
5 1 (0.60%) Netcool/OMNIbus
5 1 (0.60%) WSUS
5 1 (0.60%) ServiceCenter
5 1 (0.60%) ZABBIX
5 1 (0.60%) Cisco UCCX
Vendors
1 56 (33.33%) Microsoft
2 33 (19.64%) Remedy
3 24 (14.29%) BMC
4 18 (10.71%) Cisco
4 18 (10.71%) HP
5 15 (8.93%) Oracle
6 9 (5.36%) VMware
6 9 (5.36%) ServiceNow
7 8 (4.76%) F5
7 8 (4.76%) SAP
8 6 (3.57%) Citrix
9 5 (2.98%) Lotus
10 4 (2.38%) NetApp
10 4 (2.38%) IBM
11 3 (1.79%) Apple
11 3 (1.79%) Salesforce.com
11 3 (1.79%) Barracuda Networks
11 3 (1.79%) Kaseya
12 2 (1.19%) 3PAR
12 2 (1.19%) Crossbeam
Surrey
Oliver James Associates
Rate: £250 - £350 per day
Posted: 2 days ago
Berkshire
Real Staffing
Rate: £400 per day + competitive
Posted: 4 days ago