The table below looks at the statistics for ITSM skills in IT contracts advertised for the South East region. Included is a guide to the contractor rates offered in IT contracts that have cited ITSM over the 3 months to 26 May 2016 with a comparison to the same period over the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
26 May 2016
Same period 2015 Same period 2014
IT Service Management (ITSM)
Rank 172 153 162
Rank change year-on-year
-19 +9
Contract jobs citing ITSM 95 106 87
As % of all contract IT jobs located in the South East 1.04% 1.14% 0.97%
As % of the Processes & Methodologies category 1.29% 1.45% 1.29%
Number of daily rates quoted 50 56 47
Median daily rate £393 £387 £375
Median daily rate % change year-on-year
+1.42% +3.20%
90% offered a daily rate of more than £188 £233 £112
10% offered a daily rate of more than £500 £538 £510
UK excluding London median daily rate £375 £363 £365
% change year-on-year
+3.44% -0.68%
Number of hourly rates quoted 2 1 6
Median hourly rate £27.19 £27.50 £15.00
Median hourly rate % change year-on-year
-1.13% +83.33%
90% offered a hourly rate of more than £19.34 £27.50 £11.00
10% offered a hourly rate of more than £35.04 £27.50 £24.50
UK excluding London median hourly rate £17.38 £12.50 £19.00
% change year-on-year
+39.00% -34.21%
ITSM
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the South East region.

Processes & Methodologies Category
South East
Contract IT job ads with a match in the
Processes & Methodologies category
7339 7317 6743
As % of all contract IT jobs located in the South East 80.12% 78.59% 75.34%
Number of daily rates quoted 4510 4157 3755
Median daily rate £413 £390 £375
Median daily rate % change year-on-year
+5.76% +4.00%
90% offered a daily rate of more than £290 £265 £245
10% offered a daily rate of more than £538 £525 £500
UK excluding London median daily rate £400 £385 £375
% change year-on-year
+3.89% +2.66%
Number of hourly rates quoted 259 262 280
Median hourly rate £27.50 £30.00 £26.50
Median hourly rate % change year-on-year
-8.33% +13.20%
90% offered a hourly rate of more than £12.50 £12.50 £13.00
10% offered a hourly rate of more than £47.83 £47.50 £52.50
UK excluding London median hourly rate £33.00 £30.00 £30.00
% change year-on-year
+10.00% -

ITSM
Jobs Demand Trend in the South East

The demand trend of contract jobs across the South East region citing ITSM as a proportion of all IT contracts with a match in the Processes & Methodologies category.

ITSM Jobs Demand Trend in the South East

ITSM
Daily Rate Trend in the South East

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing ITSM across the South East region.

ITSM Daily Rate Trend in the South East

ITSM
Daily Rate Histogram in the South East

This chart provides a histogram of daily rates quoted in contract IT jobs citing ITSM across the South East region over the 3 months to 26 May 2016.

ITSM Daily Rate Histogram in the South East

ITSM
Hourly Rate Trend in the South East

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing ITSM across the South East region.

ITSM Hourly Rate Trend in the South East

ITSM
Hourly Rate Histogram in the South East

This chart provides a histogram of hourly rates quoted in contract IT jobs citing ITSM across the South East region over the 3 months to 26 May 2016.

ITSM Hourly Rate Histogram in the South East

ITSM
Contract Job Locations in the South East

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing ITSM within the South East region over the 3 months to 26 May 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Berkshire +5 39 £415 +3.75% 4
Hampshire +9 25 £350 -15.91% 2
Buckinghamshire -17 14 £418 +43.96% 3
Surrey -1 11 £328 -52.36% 2
Kent - 2 £390 - 1
West Sussex - 2 £395 -
Oxfordshire +10 1 - - 3
ITSM
England

ITSM
Top 30 Related IT Skills in the South East

For the 6 months to 26 May 2016, IT contractor jobs citing ITSM also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the South East region with a requirement for ITSM.

1 125 (66.49%) ITIL
2 99 (52.66%) Service Management
3 53 (28.19%) Security Cleared
4 49 (26.06%) Remedy ITSM
4 49 (26.06%) Remedy
5 44 (23.40%) Microsoft
6 42 (22.34%) Telecoms
7 40 (21.28%) Windows
7 40 (21.28%) SC Cleared
8 36 (19.15%) BMC
9 33 (17.55%) Firewall
10 31 (16.49%) Linux
11 30 (15.96%) LAN
11 30 (15.96%) HP
12 29 (15.43%) MS Office
13 27 (14.36%) WAN
13 27 (14.36%) ITIL V3
14 25 (13.30%) Cisco
14 25 (13.30%) Finance
15 24 (12.77%) SSL
15 24 (12.77%) Active Directory
16 23 (12.23%) CheckPoint
17 22 (11.70%) TCP/IP
18 20 (10.64%) MS Excel
18 20 (10.64%) ServiceNow
19 19 (10.11%) CMDB
19 19 (10.11%) Degree
19 19 (10.11%) Oracle
19 19 (10.11%) Java
19 19 (10.11%) SQL

ITSM
Top Related IT Skills in the South East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 10 (5.32%) JBoss
2 6 (3.19%) Skype for Business
3 3 (1.60%) Apache
3 3 (1.60%) Node.js
3 3 (1.60%) Tomcat
3 3 (1.60%) WebLogic
4 2 (1.06%) Blackberry Enterprise Server
4 2 (1.06%) Exchange Server 2013
4 2 (1.06%) MS Exchange
5 1 (0.53%) Exchange Server 2007
5 1 (0.53%) Exchange Server 2010
5 1 (0.53%) IIS
5 1 (0.53%) Office Communications Server
5 1 (0.53%) SAS
Applications
1 29 (15.43%) MS Office
2 20 (10.64%) MS Excel
3 4 (2.13%) MS PowerPoint
4 2 (1.06%) Acrobat
5 1 (0.53%) Adobe Creative Suite
5 1 (0.53%) MS Project
5 1 (0.53%) MS Visio
Business Applications
1 49 (26.06%) Remedy ITSM
2 4 (2.13%) Remedy AR System
3 3 (1.60%) SAP Oil and Gas
4 1 (0.53%) Oracle ERP
Cloud Services
1 2 (1.06%) Cloud Computing
2 1 (0.53%) IaaS
2 1 (0.53%) Office 365
2 1 (0.53%) PaaS
2 1 (0.53%) SaaS
Communications & Networking
1 33 (17.55%) Firewall
2 30 (15.96%) LAN
3 27 (14.36%) WAN
4 24 (12.77%) SSL
5 22 (11.70%) TCP/IP
6 16 (8.51%) DHCP
7 14 (7.45%) DNS
8 11 (5.85%) VoIP
8 11 (5.85%) VPN
9 10 (5.32%) iSCSI
10 9 (4.79%) Internet
10 9 (4.79%) MPLS
11 8 (4.26%) BGP
11 8 (4.26%) EIGRP
11 8 (4.26%) Multicast
12 7 (3.72%) tcpdump
13 5 (2.66%) Network Security
14 4 (2.13%) IPsec
14 4 (2.13%) Remote Desktop
15 3 (1.60%) Unified Communications
Database & Business Intelligence
1 11 (5.85%) PostgreSQL
2 7 (3.72%) Oracle BI EE
2 7 (3.72%) Oracle Database
2 7 (3.72%) Relational Database
3 6 (3.19%) SQL Server
4 5 (2.66%) MySQL
5 3 (1.60%) MongoDB
5 3 (1.60%) Oracle Database 11g
5 3 (1.60%) Oracle Database 12c
6 2 (1.06%) Data Mining
6 2 (1.06%) Data Warehouse
6 2 (1.06%) QlikView
7 1 (0.53%) Big Data
7 1 (0.53%) SQL Server 2008
Development Applications
1 7 (3.72%) Artifactory
1 7 (3.72%) Atlassian Bamboo
1 7 (3.72%) Gradle
1 7 (3.72%) Maven
1 7 (3.72%) TortoiseSVN
2 5 (2.66%) JIRA
3 4 (2.13%) Talend Open Studio
3 4 (2.13%) Team Foundation Server
4 3 (1.60%) Toad
5 1 (0.53%) AdminStudio
5 1 (0.53%) Rational DOORS
5 1 (0.53%) Selenium
5 1 (0.53%) TestDirector
General
1 42 (22.34%) Telecoms
2 25 (13.30%) Finance
3 10 (5.32%) Banking
4 7 (3.72%) Marketing
5 6 (3.19%) Manufacturing
6 4 (2.13%) Retail
7 3 (1.60%) Aerospace
7 3 (1.60%) Electronics
7 3 (1.60%) Legal
8 1 (0.53%) Automotive
8 1 (0.53%) Back Office
8 1 (0.53%) Financial Institution
8 1 (0.53%) German Language
8 1 (0.53%) Investment Banking
8 1 (0.53%) Law
Job Titles
1 56 (29.79%) Analyst
2 19 (10.11%) Consultant
3 16 (8.51%) Architect
3 16 (8.51%) Business Analyst
4 11 (5.85%) Service Analyst
4 11 (5.85%) Support Analyst
5 10 (5.32%) Developer
6 8 (4.26%) Administrator
6 8 (4.26%) Network Analyst
6 8 (4.26%) Network Engineer
6 8 (4.26%) Network Security Analyst
6 8 (4.26%) Security Analyst
6 8 (4.26%) Support Engineer
7 6 (3.19%) Remedy Consultant
7 6 (3.19%) Service Desk Analyst
7 6 (3.19%) Service Manager
7 6 (3.19%) Systems Engineer
8 5 (2.66%) Desktop Support
8 5 (2.66%) Technical Specialist
8 5 (2.66%) Test Analyst
Libraries, Frameworks & Software Standards
1 19 (10.11%) Web Services
2 5 (2.66%) J2EE
3 3 (1.60%) EJB
3 3 (1.60%) Middleware
3 3 (1.60%) XML
4 2 (1.06%) HTML
5 1 (0.53%) Ajax
5 1 (0.53%) CSS
5 1 (0.53%) Software Packaging
5 1 (0.53%) Spring
5 1 (0.53%) XML Schema
5 1 (0.53%) XSL
Miscellaneous
1 19 (10.11%) CMDB
2 12 (6.38%) Data Centre
3 11 (5.85%) Management Information System
4 8 (4.26%) Clustering
4 8 (4.26%) RSA SecurID
5 7 (3.72%) Analytical Skills
5 7 (3.72%) Computer Science
6 5 (2.66%) Frameworx
7 4 (2.13%) Video Conferencing
8 3 (1.60%) Blackberry
8 3 (1.60%) Smartphone
8 3 (1.60%) Statistics
9 2 (1.06%) Hybrid Cloud
9 2 (1.06%) Performance Metrics
9 2 (1.06%) Streaming Video
9 2 (1.06%) User Experience
9 2 (1.06%) Visualisation
10 1 (0.53%) Freedom of Information
10 1 (0.53%) Grid Computing
10 1 (0.53%) NHS
Operating Systems
1 40 (21.28%) Windows
2 31 (16.49%) Linux
3 14 (7.45%) Windows Server 2003
4 12 (6.38%) Unix
5 11 (5.85%) CentOS
5 11 (5.85%) Ubuntu
5 11 (5.85%) Windows 7
6 10 (5.32%) Windows Server 2008
7 8 (4.26%) AIX
7 8 (4.26%) Windows Server 2012
8 5 (2.66%) Solaris
9 3 (1.60%) Apple iOS
9 3 (1.60%) Windows NT
9 3 (1.60%) Windows Server
9 3 (1.60%) Windows XP
10 1 (0.53%) Data ONTAP
10 1 (0.53%) Mac OS X
10 1 (0.53%) Red Hat Enterprise Linux
10 1 (0.53%) Windows 10
10 1 (0.53%) Windows Vista
Processes & Methodologies
1 125 (66.49%) ITIL
2 99 (52.66%) Service Management
3 27 (14.36%) ITIL V3
4 19 (10.11%) Change Management
4 19 (10.11%) Migration
4 19 (10.11%) Project Management
5 17 (9.04%) Configuration Management
6 16 (8.51%) Problem Management
7 15 (7.98%) Service Delivery
8 13 (6.91%) Agile Software Development
8 13 (6.91%) Release Management
9 12 (6.38%) Business Continuity
9 12 (6.38%) Capacity Management
9 12 (6.38%) High Availability
10 11 (5.85%) PRINCE2
10 11 (5.85%) Programme Management
11 10 (5.32%) Incident Management
11 10 (5.32%) Performance Tuning
12 9 (4.79%) Service Design
12 9 (4.79%) User Stories
Programming Languages
1 19 (10.11%) Java
1 19 (10.11%) SQL
2 11 (5.85%) Perl
3 4 (2.13%) JavaScript
3 4 (2.13%) PL/SQL
4 3 (1.60%) C
4 3 (1.60%) PowerShell
4 3 (1.60%) Python
4 3 (1.60%) Ruby
4 3 (1.60%) WebLogic Scripting Tool
5 1 (0.53%) Shell Script
Qualifications
1 53 (28.19%) Security Cleared
2 40 (21.28%) SC Cleared
3 19 (10.11%) Degree
4 16 (8.51%) ITIL Certification
5 13 (6.91%) Cisco Certification
6 9 (4.79%) CCNA
6 9 (4.79%) DV Cleared
7 8 (4.26%) ISEB
8 6 (3.19%) MCSE
8 6 (3.19%) Microsoft Certification
9 5 (2.66%) CCNP
10 4 (2.13%) CCSP
10 4 (2.13%) ISTQB Foundation Certification
11 3 (1.60%) ITIL Foundation Certificate
11 3 (1.60%) PMI Certification
11 3 (1.60%) PMP
12 2 (1.06%) MCP
12 2 (1.06%) MCSA
13 1 (0.53%) CISSP
13 1 (0.53%) LPIC
Quality Assurance & Compliance
1 12 (6.38%) SLA
2 5 (2.66%) Data Quality
3 3 (1.60%) COBIT
3 3 (1.60%) QA
4 1 (0.53%) ISO 9001
4 1 (0.53%) ISO/IEC 20000
System Software
1 24 (12.77%) Active Directory
2 18 (9.57%) VMware Infrastructure
3 9 (4.79%) NFS
4 7 (3.72%) Hyper-V
5 4 (2.13%) vSphere
6 1 (0.53%) XenApp
Systems Management
1 15 (7.98%) OVSD
2 10 (5.32%) SCOM
3 6 (3.19%) vRealize
4 4 (2.13%) SCCM
5 3 (1.60%) Nagios
6 2 (1.06%) HP UCMDB
6 2 (1.06%) OpenView
7 1 (0.53%) Backup Exec
7 1 (0.53%) HP NNM
7 1 (0.53%) HP SiteScope
7 1 (0.53%) McAfee ePO
7 1 (0.53%) NSN NetAct
7 1 (0.53%) SCSM
7 1 (0.53%) ServiceCenter
Vendors
1 49 (26.06%) Remedy
2 44 (23.40%) Microsoft
3 36 (19.15%) BMC
4 30 (15.96%) HP
5 25 (13.30%) Cisco
6 23 (12.23%) CheckPoint
7 20 (10.64%) ServiceNow
8 19 (10.11%) Oracle
8 19 (10.11%) VMware
9 17 (9.04%) Juniper
10 10 (5.32%) LANDesk
11 9 (4.79%) NetApp
12 8 (4.26%) Blue Coat
12 8 (4.26%) IBM
12 8 (4.26%) Palo Alto
12 8 (4.26%) Red Hat
13 7 (3.72%) F5
13 7 (3.72%) Informatica
14 6 (3.19%) CA
15 5 (2.66%) Apple
Slough
Interquest - IQ Tech
Rate: £350 - £400 per day
Posted: 9 days ago
Berkshire
Interquest - IQ Tech
Rate: £400 - £450 per day
Posted: 9 days ago
Milton Keynes
Computacenter
Rate: Competitive
Posted: 22 days ago