The table below looks at the statistics for ITSM skills in IT contracts advertised for the South East region. Included is a guide to the average contractor rates offered in IT contracts that have cited ITSM over the 3 months to 24 October 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
24 Oct 2014
Same period 2013 Same period 2012
IT Service Management (ITSM)
Rank 151 177 214
Rank change year-on-year
+26 +37
Contract jobs citing ITSM 103 55 41
As % of all contract IT jobs located in the South East 1.06% 0.64% 0.44%
As % of the Processes & Methodologies category 1.45% 0.89% 0.62%
Number of daily rates quoted 54 30 14
Average daily rate
Keep up to 90%
of your Daily Rate
Get a Free Illustration
£344 £375 £325
Average daily rate % change year-on-year
-8.33% +15.38%
90% offered a daily rate of more than £158 £150 £216
10% offered a daily rate of more than £493 £435 £371
UK excluding London average daily rate £405 £375 £338
% change year-on-year
+8.00% +11.11%
Number of hourly rates quoted 10 2 14
Average hourly rate £11.90 £16.35 £17.25
Average hourly rate % change year-on-year
-27.21% -5.21%
90% offered a hourly rate of more than £8.18 £14.47 £11.32
10% offered a hourly rate of more than £15.00 £18.23 £35.00
UK excluding London average hourly rate £15.00 £14.50 £15.00
% change year-on-year
+3.44% -3.33%
ITSM
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the South East region.

Processes & Methodologies Category
South East
Contract IT job ads with a match in the
Processes & Methodologies category
7089 6153 6619
As % of all contract IT jobs located in the South East 72.94% 71.57% 71.04%
Number of daily rates quoted 4032 3421 3194
Average daily rate £375 £375 £375
90% offered a daily rate of more than £250 £250 £250
10% offered a daily rate of more than £518 £513 £500
UK excluding London average daily rate £375 £363 £370
% change year-on-year
+3.44% -2.02%
Number of hourly rates quoted 279 241 331
Average hourly rate £21.00 £33.50 £21.00
Average hourly rate % change year-on-year
-37.31% +59.52%
90% offered a hourly rate of more than £11.50 £12.50 £12.00
10% offered a hourly rate of more than £45.00 £45.00 £45.00
UK excluding London average hourly rate £25.38 £29.00 £26.90
% change year-on-year
-12.50% +7.80%

ITSM
Jobs Demand Trend in the South East

This chart provides a 3-month moving total of IT contractor jobs citing ITSM across the South East region as a proportion of the total demand within the Processes & Methodologies category.

ITSM Jobs Demand Trend in the South East

ITSM
Daily Rate Trend in the South East

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing ITSM across the South East region.

ITSM Daily Rate Trend in the South East

ITSM
Daily Rate Histogram in the South East

This chart provides a histogram of daily rates quoted in contract IT jobs citing ITSM across the South East region over the 3 months to 24 October 2014.

ITSM Daily Rate Histogram in the South East

ITSM
Hourly Rate Trend in the South East

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing ITSM across the South East region.

ITSM Hourly Rate Trend in the South East

ITSM
Contract Job Locations in the South East

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing ITSM within the South East region over the 3 months to 24 October 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Berkshire +28 29 £425 +6.25% 6
Surrey +13 29 £320 +113.33% 5
Hampshire -12 16 £373 -5.69% 3
Buckinghamshire -3 15 £388 -3.12% 5
Kent -3 5 £145 -61.33%
Oxfordshire -6 4 £400 -
East Sussex -10 1 - -
West Sussex - - - -
Thames Valley - - - -
ITSM
England

ITSM
Top 30 Related IT Skills in the South East

For the 6 months to 24 October 2014, IT contractor jobs across the South East region citing ITSM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited ITSM.

1 141 (71.57%) ITIL
2 129 (65.48%) Service Management
3 47 (23.86%) Microsoft
4 37 (18.78%) Remedy
4 37 (18.78%) Remedy ITSM
5 33 (16.75%) Windows
6 32 (16.24%) SLA
7 31 (15.74%) BMC
8 29 (14.72%) Security Cleared
9 25 (12.69%) MS Office
10 22 (11.17%) Project Management
10 22 (11.17%) Finance
10 22 (11.17%) SC Cleared
10 22 (11.17%) Problem Management
11 21 (10.66%) Telecoms
11 21 (10.66%) ITIL Certification
11 21 (10.66%) Oracle
12 20 (10.15%) MS Excel
12 20 (10.15%) Cisco
12 20 (10.15%) ServiceNow
13 19 (9.64%) HP
13 19 (9.64%) Service Delivery
14 17 (8.63%) CMDB
15 16 (8.12%) Windows 7
16 15 (7.61%) Incident Management
16 15 (7.61%) Management Information System
16 15 (7.61%) Stakeholder Management
16 15 (7.61%) Asset Management
16 15 (7.61%) Active Directory
17 14 (7.11%) SQL

ITSM
Top Related IT Skills in the South East by Category

For the 6 months to 24 October 2014, IT contractor jobs across the South East region citing ITSM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited ITSM. Up to 20 skills are shown per category.

Application Platforms
1 5 (2.54%) IBM Notes
2 4 (2.03%) Blackberry Enterprise Server
3 3 (1.52%) Apache
3 3 (1.52%) JBoss
4 2 (1.02%) WebLogic
4 2 (1.02%) Oracle SOA Suite
4 2 (1.02%) SharePoint
4 2 (1.02%) CMS
4 2 (1.02%) GlassFish
5 1 (0.51%) Mule
5 1 (0.51%) MS Exchange
Applications
1 25 (12.69%) MS Office
2 20 (10.15%) MS Excel
3 5 (2.54%) MS PowerPoint
4 3 (1.52%) MS Project
5 2 (1.02%) Spreadsheet
5 2 (1.02%) Acrobat
Business Applications
1 37 (18.78%) Remedy ITSM
2 11 (5.58%) Remedy AR System
3 4 (2.03%) SAP CRM
4 3 (1.52%) Maximo
4 3 (1.52%) SAP Oil and Gas
5 2 (1.02%) Dynamics CRM
5 2 (1.02%) Dynamics AX
Cloud Services
1 5 (2.54%) Amazon AWS
2 2 (1.02%) SaaS
2 2 (1.02%) Office 365
3 1 (0.51%) Cloud Computing
3 1 (0.51%) Microsoft Azure
Communications & Networking
1 14 (7.11%) Firewall
2 12 (6.09%) LAN
2 12 (6.09%) VPN
2 12 (6.09%) SAN
3 11 (5.58%) WAN
4 10 (5.08%) NAS
5 8 (4.06%) Cisco ASA
5 8 (4.06%) MPLS
6 7 (3.55%) Internet
7 6 (3.05%) DNS
7 6 (3.05%) BGP
8 5 (2.54%) OSPF
8 5 (2.54%) EIGRP
8 5 (2.54%) TACACS
8 5 (2.54%) Cisco Nexus
9 4 (2.03%) Cisco ISE
9 4 (2.03%) TCP/IP
9 4 (2.03%) VoIP
9 4 (2.03%) DHCP
10 3 (1.52%) HTTP
Database & Business Intelligence
1 13 (6.60%) SQL Server
2 8 (4.06%) Relational Database
3 3 (1.52%) MySQL
3 3 (1.52%) Oracle Database
3 3 (1.52%) Oracle Database 10g
3 3 (1.52%) Oracle Database 11g
4 2 (1.02%) SQL Server Integration Services
5 1 (0.51%) QlikView
5 1 (0.51%) SQL Server Analysis Services
5 1 (0.51%) SQL Server 2008
5 1 (0.51%) SQL Server 2012
5 1 (0.51%) SQL Server Reporting Services
5 1 (0.51%) SQL Server 2005
5 1 (0.51%) DB2
5 1 (0.51%) Data Mining
Development Applications
1 3 (1.52%) JUnit
1 3 (1.52%) Maven
1 3 (1.52%) Checkstyle
1 3 (1.52%) Selenium
1 3 (1.52%) Atlassian Bamboo
1 3 (1.52%) FindBugs
1 3 (1.52%) Gradle
2 2 (1.02%) Team Foundation Server
3 1 (0.51%) Redmine
3 1 (0.51%) Visual Studio
3 1 (0.51%) Toad
3 1 (0.51%) LabVIEW
General
1 22 (11.17%) Finance
2 21 (10.66%) Telecoms
3 6 (3.05%) Manufacturing
4 5 (2.54%) Billing
5 4 (2.03%) Marketing
5 4 (2.03%) Electronics
6 3 (1.52%) Local Government
6 3 (1.52%) Banking
6 3 (1.52%) Retail
7 2 (1.02%) Back Office
7 2 (1.02%) Publishing
8 1 (0.51%) Aerospace
8 1 (0.51%) Legal
8 1 (0.51%) Pharmaceutical
8 1 (0.51%) Multimedia
Job Titles
1 65 (32.99%) Analyst
2 29 (14.72%) Support Analyst
3 26 (13.20%) Consultant
4 12 (6.09%) Service Analyst
5 10 (5.08%) Service Manager
5 10 (5.08%) Remedy Analyst
6 9 (4.57%) Architect
6 9 (4.57%) Desktop Support
7 8 (4.06%) Network Engineer
7 8 (4.06%) 1st Line Support
7 8 (4.06%) Remedy Consultant
7 8 (4.06%) ITSM Consultant
7 8 (4.06%) Designer
8 7 (3.55%) Project Manager
8 7 (3.55%) Service Desk Analyst
9 6 (3.05%) Desktop Support Analyst
9 6 (3.05%) Change Analyst
9 6 (3.05%) Business Analyst
9 6 (3.05%) Operations Manager
9 6 (3.05%) Desktop Analyst
Libraries, Frameworks & Software Standards
1 14 (7.11%) Web Services
2 8 (4.06%) XML
3 7 (3.55%) HTML
3 7 (3.55%) CSS
3 7 (3.55%) Middleware
4 4 (2.03%) SAP Basis
4 4 (2.03%) Ajax
5 3 (1.52%) JSON
5 3 (1.52%) REST
5 3 (1.52%) Apache Camel
5 3 (1.52%) ActiveMQ
5 3 (1.52%) SOAP
5 3 (1.52%) XSD
5 3 (1.52%) JMS
5 3 (1.52%) WSDL
Miscellaneous
1 17 (8.63%) CMDB
2 15 (7.61%) Management Information System
3 12 (6.09%) Analytical Skills
4 11 (5.58%) Blackberry
5 6 (3.05%) Video Conferencing
6 5 (2.54%) Data Extraction
6 5 (2.54%) iPhone
6 5 (2.54%) iPad
7 4 (2.03%) Enterprise Storage
7 4 (2.03%) Enterprise Software
8 3 (1.52%) User Experience
8 3 (1.52%) FMCG
8 3 (1.52%) DTV
8 3 (1.52%) Mainframe
8 3 (1.52%) AS400
9 2 (1.02%) NHS
9 2 (1.02%) Statistics
9 2 (1.02%) Computer Science
10 1 (0.51%) Wiki
10 1 (0.51%) Fat Client
Operating Systems
1 33 (16.75%) Windows
2 16 (8.12%) Windows 7
3 14 (7.11%) UNIX
4 9 (4.57%) Windows XP
5 7 (3.55%) Linux
6 6 (3.05%) Solaris
7 5 (2.54%) Apple iOS
8 4 (2.03%) Red Hat Enterprise Linux
8 4 (2.03%) AIX
9 2 (1.02%) Windows Server 2003
9 2 (1.02%) Windows Server 2008
10 1 (0.51%) Windows NT
Processes & Methodologies
1 141 (71.57%) ITIL
2 129 (65.48%) Service Management
3 22 (11.17%) Project Management
3 22 (11.17%) Problem Management
4 19 (9.64%) Service Delivery
5 15 (7.61%) Stakeholder Management
5 15 (7.61%) Asset Management
5 15 (7.61%) Incident Management
6 13 (6.60%) Configuration Management
7 12 (6.09%) SOA
8 10 (5.08%) Migration
9 9 (4.57%) ITIL V2
9 9 (4.57%) Software License Management
9 9 (4.57%) Software Licensing
10 8 (4.06%) IT Asset Management
10 8 (4.06%) Software Asset Management
10 8 (4.06%) Kalman Filter
10 8 (4.06%) Change Management
11 7 (3.55%) Business Continuity
11 7 (3.55%) Risk Assessment
Programming Languages
1 14 (7.11%) SQL
2 8 (4.06%) Shell Script
3 7 (3.55%) JavaScript
4 5 (2.54%) Java
5 3 (1.52%) RPG
5 3 (1.52%) C
5 3 (1.52%) RPG IV
6 1 (0.51%) RPG/400
6 1 (0.51%) Delphi
6 1 (0.51%) PHP
6 1 (0.51%) T-SQL
6 1 (0.51%) VBScript
Qualifications
1 29 (14.72%) Security Cleared
2 22 (11.17%) SC Cleared
3 21 (10.66%) ITIL Certification
4 8 (4.06%) ITIL Foundation Certificate
5 7 (3.55%) Cisco Certification
6 6 (3.05%) Degree
7 5 (2.54%) DV Cleared
7 5 (2.54%) Microsoft Certification
7 5 (2.54%) CCNP
8 4 (2.03%) MCSE
9 3 (1.52%) A+ Certification
9 3 (1.52%) MCDST
9 3 (1.52%) Six Sigma Green Belt
10 2 (1.02%) BC Cleared
10 2 (1.02%) ISEB
11 1 (0.51%) PRINCE2 Certification
11 1 (0.51%) CCIE
11 1 (0.51%) CCNA
11 1 (0.51%) ISTQB
11 1 (0.51%) Avaya Certification
Quality Assurance & Compliance
1 32 (16.24%) SLA
2 4 (2.03%) QA
3 3 (1.52%) Sarbanes-Oxley
3 3 (1.52%) ISO/IEC 27001
3 3 (1.52%) ISO 9000
4 2 (1.02%) PCI DSS
System Software
1 15 (7.61%) Active Directory
2 9 (4.57%) VMware Infrastructure
3 5 (2.54%) XenApp
4 4 (2.03%) XenDesktop
5 3 (1.52%) Hyper-V
5 3 (1.52%) Oracle RMAN
5 3 (1.52%) ProxySG
6 2 (1.02%) Terminal Services
6 2 (1.02%) VMware ESX
7 1 (0.51%) Firmware
7 1 (0.51%) Xen
7 1 (0.51%) NLBS
7 1 (0.51%) Citrix Presentation Server
7 1 (0.51%) EMC RecoverPoint
Systems Management
1 7 (3.55%) SCCM
2 4 (2.03%) Norton AntiVirus
2 4 (2.03%) Cisco Prime
3 3 (1.52%) Systems Management Server (SMS)
3 3 (1.52%) Netcool
3 3 (1.52%) Data Guard
4 2 (1.02%) SCOM
4 2 (1.02%) HP Quality Center
4 2 (1.02%) HP UCMDB
4 2 (1.02%) Symantec Endpoint Protection
4 2 (1.02%) Netcool/OMNIbus
4 2 (1.02%) BMC PATROL
4 2 (1.02%) Backup Exec
5 1 (0.51%) WSUS
5 1 (0.51%) OpenView
5 1 (0.51%) Unicenter
5 1 (0.51%) Tivoli
5 1 (0.51%) Nagios
5 1 (0.51%) Cisco UCCX
5 1 (0.51%) ZABBIX
Vendors
1 47 (23.86%) Microsoft
2 37 (18.78%) Remedy
3 31 (15.74%) BMC
4 21 (10.66%) Oracle
5 20 (10.15%) Cisco
5 20 (10.15%) ServiceNow
6 19 (9.64%) HP
7 12 (6.09%) SAP
7 12 (6.09%) VMware
8 9 (4.57%) Citrix
9 6 (3.05%) IBM
9 6 (3.05%) Symantec
10 5 (2.54%) Lotus
10 5 (2.54%) Red Hat
10 5 (2.54%) F5
11 4 (2.03%) 3PAR
11 4 (2.03%) CheckPoint
11 4 (2.03%) NetApp
12 3 (1.52%) Nokia
12 3 (1.52%) Apple
Milton Keynes, Buckinghamshire
Global Technology Solutions Ltd
Rate: £15.00 per hour
Posted: Yesterday
High Wycombe, Buckinghamshire
Global Technology Solutions Ltd
Rate: £8.00 - £8.50 per hour
Posted: 2 days ago
Guildford
Hays IT - Uk Posting account
Rate: £300.00 - £400.00 per day
Posted: 12 days ago