The first table below looks at the demand for the 2nd Line Support role in IT jobs advertised for the Milton Keynes region. Included is a guide to the average salaries offered in IT jobs that have cited 2nd Line Support in their job title over the 3 months to 29 July 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the Milton Keynes region.

Location
3 months to
29 Jul 2014
Same period 2013 Same period 2012
Second Line Support
Rank 83 75 77
Rank change year-on-year
-8 +2
Permanent jobs requiring a 2nd Line Support 12 20 11
As % of all permanent IT jobs located in Milton Keynes 1.05% 1.82% 1.14%
As % of the Job Titles category 1.11% 1.87% 1.20%
Number of salaries quoted 12 18 6
Average salary £23,500 £26,000 £22,250
Average salary % change year-on-year
-9.61% +16.85%
90% offered a salary of more than £20,000 £21,750 £20,250
10% offered a salary of more than £25,450 £30,750 £25,000
UK excluding London average salary £24,500 £25,000 £25,000
% change year-on-year
-2.00% -
Job Titles Category
Milton Keynes
Permanent IT job ads with a match in the
Job Titles category
1079 1068 916
As % of all permanent IT jobs located in Milton Keynes 94.24% 97.27% 95.22%
Number of salaries quoted 825 883 746
Average salary £38,500 £40,000 £37,500
Average salary % change year-on-year
-3.75% +6.66%
90% offered a salary of more than £24,500 £25,000 £23,000
10% offered a salary of more than £55,000 £55,000 £57,500
UK excluding London average salary £40,000 £38,500 £38,500
% change year-on-year
+3.89% -
2nd Line Support
Buckinghamshire

2nd Line Support
Jobs Demand Trend in Milton Keynes

This chart provides a 3-month moving total of permanent IT jobs citing 2nd Line Support in the job title across the Milton Keynes region as a proportion of the total demand within the Job Titles category.

2nd Line Support Jobs Demand Trend in Milton Keynes

2nd Line Support
Salary Trend in Milton Keynes

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support across the Milton Keynes region.

2nd Line Support Salary Trend in Milton Keynes

2nd Line Support
Salary Histogram in Milton Keynes

This chart provides a salary histogram for IT jobs citing 2nd Line Support across the Milton Keynes region over the 3 months to 29 July 2014.

2nd Line Support Salary Histogram in Milton Keynes

2nd Line Support
Top 30 Related IT Skills in Milton Keynes

For the 6 months to 29 July 2014, IT jobs across the Milton Keynes region that cited 2nd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support in their job title.

1 16 (84.21%) Windows
2 10 (52.63%) Microsoft
2 10 (52.63%) Active Directory
3 8 (42.11%) Windows Server 2008
4 7 (36.84%) Windows 7
4 7 (36.84%) LAN
5 6 (31.58%) MS Office
5 6 (31.58%) Cisco
5 6 (31.58%) Microsoft Certification
6 5 (26.32%) CCNA
6 5 (26.32%) Windows Server 2003
6 5 (26.32%) SQL Server
6 5 (26.32%) WAN
6 5 (26.32%) MS Excel
6 5 (26.32%) Windows XP
6 5 (26.32%) MS Exchange
6 5 (26.32%) Cisco Certification
7 4 (21.05%) Hyper-V
7 4 (21.05%) Java
7 4 (21.05%) SQL
7 4 (21.05%) ITIL
7 4 (21.05%) VMware
8 3 (15.79%) Backup Exec
8 3 (15.79%) Symantec
8 3 (15.79%) Citrix
8 3 (15.79%) ASP.NET
8 3 (15.79%) .NET
8 3 (15.79%) MCSA
8 3 (15.79%) DHCP
8 3 (15.79%) DNS

2nd Line Support
Top Related IT Skills in Milton Keynes by Category

For the 6 months to 29 July 2014, IT jobs across the Milton Keynes region that cited 2nd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 5 (26.32%) MS Exchange
2 2 (10.53%) Exchange Server 2003
2 2 (10.53%) IIS
3 1 (5.26%) IBM Notes
3 1 (5.26%) Apache
3 1 (5.26%) Tomcat
3 1 (5.26%) SharePoint
3 1 (5.26%) Exchange Server 2007
3 1 (5.26%) SharePoint 2010
3 1 (5.26%) Exchange Server 2010
Applications
1 6 (31.58%) MS Office
2 5 (26.32%) MS Excel
Communications & Networking
1 7 (36.84%) LAN
2 5 (26.32%) WAN
3 3 (15.79%) DHCP
3 3 (15.79%) DNS
4 2 (10.53%) Firewall
4 2 (10.53%) Wi-Fi
4 2 (10.53%) TCP/IP
5 1 (5.26%) Network Security
Database & Business Intelligence
1 5 (26.32%) SQL Server
2 1 (5.26%) Oracle Database 10g
2 1 (5.26%) SQL Server 2000
2 1 (5.26%) SQL Server 2005
2 1 (5.26%) Oracle Database 11g
2 1 (5.26%) SQL Server 2008
2 1 (5.26%) Oracle Database
2 1 (5.26%) Relational Database
2 1 (5.26%) MySQL
General
1 2 (10.53%) Finance
1 2 (10.53%) Aerospace
1 2 (10.53%) Retail
Libraries, Frameworks & Software Standards
1 3 (15.79%) .NET
1 3 (15.79%) ASP.NET
2 1 (5.26%) XML
2 1 (5.26%) Middleware
2 1 (5.26%) Oracle Fusion
2 1 (5.26%) HTML
Miscellaneous
1 1 (5.26%) Client/Server
Operating Systems
1 16 (84.21%) Windows
2 8 (42.11%) Windows Server 2008
3 7 (36.84%) Windows 7
4 5 (26.32%) Windows XP
4 5 (26.32%) Windows Server 2003
5 3 (15.79%) Windows Server 2012
6 2 (10.53%) Windows Vista
7 1 (5.26%) Linux
7 1 (5.26%) UNIX
7 1 (5.26%) Windows 8
Processes & Methodologies
1 4 (21.05%) ITIL
2 2 (10.53%) Service Management
2 2 (10.53%) Incident Management
2 2 (10.53%) Time Management
2 2 (10.53%) Root Cause Analysis
3 1 (5.26%) WFM
3 1 (5.26%) Service Delivery
3 1 (5.26%) Migration
3 1 (5.26%) CRM
Programming Languages
1 4 (21.05%) Java
1 4 (21.05%) SQL
2 2 (10.53%) PowerShell
3 1 (5.26%) JavaScript
Qualifications
1 6 (31.58%) Microsoft Certification
2 5 (26.32%) CCNA
2 5 (26.32%) Cisco Certification
3 3 (15.79%) MCSA
4 2 (10.53%) CCNP
4 2 (10.53%) MCP
4 2 (10.53%) MCSE
4 2 (10.53%) VMware Certified Professional (VCP)
4 2 (10.53%) Degree
4 2 (10.53%) SC Cleared
4 2 (10.53%) Security Cleared
5 1 (5.26%) MCITP
5 1 (5.26%) A+ Certification
5 1 (5.26%) Network+ Certification
Quality Assurance & Compliance
1 2 (10.53%) SLA
System Software
1 10 (52.63%) Active Directory
2 4 (21.05%) Hyper-V
3 3 (15.79%) VMware Infrastructure
4 2 (10.53%) XenApp
4 2 (10.53%) XenDesktop
4 2 (10.53%) Forefront TMG
4 2 (10.53%) UAG
Systems Management
1 3 (15.79%) Backup Exec
2 1 (5.26%) HP Data Protector
2 1 (5.26%) NetBackup
Vendors
1 10 (52.63%) Microsoft
2 6 (31.58%) Cisco
3 4 (21.05%) VMware
4 3 (15.79%) Citrix
4 3 (15.79%) Symantec
5 2 (10.53%) Remedy
5 2 (10.53%) McAfee
5 2 (10.53%) Websense
6 1 (5.26%) Oracle
6 1 (5.26%) HP
6 1 (5.26%) Lotus
Milton Keynes, Buckinghamshire
Focus IT Recruitment
Salary: From £18,000 to £25,000 per annum
Posted: 4 days ago