The table below looks at the statistics for the 2nd Line Support role in IT jobs advertised for the Milton Keynes region. Included is a guide to the average salaries offered in IT jobs that have cited 2nd Line Support in their job title over the 3 months to 6 March 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
6 Mar 2015
Same period 2014 Same period 2013
Second Line Support
Rank 80 84 96
Rank change year-on-year
+4 +12
Permanent jobs requiring a 2nd Line Support 12 10 6
As % of all permanent IT jobs located in Milton Keynes 1.13% 0.88% 0.58%
As % of the Job Titles category 1.20% 0.98% 0.59%
Number of salaries quoted 12 9 3
Average salary £26,500 £27,500 £19,500
Average salary % change year-on-year
-3.63% +41.02%
UK excluding London average salary £25,000 £24,000 £24,000
% change year-on-year
+4.16% -
2nd Line Support
Buckinghamshire

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Milton Keynes region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Milton Keynes
Permanent IT job ads with a match in the
Job Titles category
998 1023 1015
As % of all permanent IT jobs located in Milton Keynes 93.80% 89.97% 97.50%
Number of salaries quoted 778 818 920
Average salary £40,000 £40,000 £38,500
Average salary % change year-on-year
- +3.89%
90% offered a salary of more than £27,000 £28,500 £25,000
10% offered a salary of more than £60,000 £55,000 £55,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

2nd Line Support
Jobs Demand Trend in Milton Keynes

This chart provides a 3-month moving total of permanent IT jobs citing 2nd Line Support in the job title across the Milton Keynes region as a proportion of the total demand within the Job Titles category.

2nd Line Support Jobs Demand Trend in Milton Keynes

2nd Line Support
Salary Trend in Milton Keynes

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support across the Milton Keynes region.

2nd Line Support Salary Trend in Milton Keynes

2nd Line Support
Top 30 Related IT Skills in Milton Keynes

For the 6 months to 6 March 2015, IT jobs across the Milton Keynes region that cited 2nd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support in their job title.

1 25 (80.65%) Active Directory
2 21 (67.74%) Windows
3 13 (41.94%) Citrix
4 11 (35.48%) ITIL
5 10 (32.26%) Microsoft
6 9 (29.03%) XenApp
7 8 (25.81%) Statistics
8 7 (22.58%) Microsoft Certification
8 7 (22.58%) SLA
9 6 (19.35%) Windows Server 2003
9 6 (19.35%) Windows 7
10 5 (16.13%) Degree
10 5 (16.13%) VMware
10 5 (16.13%) MS Exchange
10 5 (16.13%) MCSE
11 4 (12.90%) SQL Server
11 4 (12.90%) Cisco
11 4 (12.90%) Blackberry
11 4 (12.90%) Retail
11 4 (12.90%) Law
12 3 (9.68%) Service Management
12 3 (9.68%) SQL
12 3 (9.68%) MS Office
12 3 (9.68%) MS Excel
12 3 (9.68%) Windows Server 2008
13 2 (6.45%) Windows Server 2012
13 2 (6.45%) Network Monitoring
13 2 (6.45%) Relational Database
13 2 (6.45%) User Experience
13 2 (6.45%) VoIP

2nd Line Support
Top Related IT Skills in Milton Keynes by Category

For the 6 months to 6 March 2015, IT jobs across the Milton Keynes region that cited 2nd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 5 (16.13%) MS Exchange
2 2 (6.45%) Exchange Server 2010
3 1 (3.23%) Exchange Server 2003
3 1 (3.23%) Exchange Server 2007
3 1 (3.23%) IIS
3 1 (3.23%) Apache
Applications
1 3 (9.68%) MS Office
1 3 (9.68%) MS Excel
Cloud Services
1 1 (3.23%) Office 365
Communications & Networking
1 2 (6.45%) VoIP
2 1 (3.23%) WAN
2 1 (3.23%) DHCP
2 1 (3.23%) TCP/IP
2 1 (3.23%) DNS
2 1 (3.23%) Firewall
2 1 (3.23%) LAN
Database & Business Intelligence
1 4 (12.90%) SQL Server
2 2 (6.45%) Relational Database
2 2 (6.45%) MySQL
General
1 4 (12.90%) Law
1 4 (12.90%) Retail
2 2 (6.45%) Finance
Miscellaneous
1 8 (25.81%) Statistics
2 4 (12.90%) Blackberry
3 2 (6.45%) Computer Science
3 2 (6.45%) iPhone
3 2 (6.45%) User Experience
3 2 (6.45%) EPoS
4 1 (3.23%) Video Conferencing
4 1 (3.23%) PDA
Operating Systems
1 21 (67.74%) Windows
2 6 (19.35%) Windows Server 2003
2 6 (19.35%) Windows 7
3 3 (9.68%) Windows Server 2008
4 2 (6.45%) Windows Server 2012
4 2 (6.45%) Windows Vista
5 1 (3.23%) Android
5 1 (3.23%) Windows Mobile
5 1 (3.23%) Windows XP
Processes & Methodologies
1 11 (35.48%) ITIL
2 3 (9.68%) Service Management
3 2 (6.45%) Service Delivery
3 2 (6.45%) ITSM
3 2 (6.45%) Network Monitoring
4 1 (3.23%) Migration
4 1 (3.23%) Disaster Recovery
4 1 (3.23%) E-Commerce
Programming Languages
1 3 (9.68%) SQL
2 1 (3.23%) Java
Qualifications
1 7 (22.58%) Microsoft Certification
2 5 (16.13%) MCSE
2 5 (16.13%) Degree
3 2 (6.45%) MCDST
3 2 (6.45%) CCNA
3 2 (6.45%) Cisco Certification
4 1 (3.23%) ITIL Certification
4 1 (3.23%) MCP
Quality Assurance & Compliance
1 7 (22.58%) SLA
2 1 (3.23%) QA
System Software
1 25 (80.65%) Active Directory
2 9 (29.03%) XenApp
3 2 (6.45%) Terminal Services
4 1 (3.23%) VMware Infrastructure
Vendors
1 13 (41.94%) Citrix
2 10 (32.26%) Microsoft
3 5 (16.13%) VMware
4 4 (12.90%) Cisco
5 2 (6.45%) Mitel
Milton Keynes, Buckinghamshire
Big Red Recruitment
Salary: £18000 - £25000 per annum + Great Benefits
Posted: 2 days ago
Milton Keynes
NFP Group Ltd
Salary: £22000 - £32000 per annum + Bonus + Benefits
Posted: 6 days ago
Milton Keynes
NFP Group Ltd
Salary: £25000 - £30000 per annum + Bonus + Benefits
Posted: 22 days ago