The table below looks at the statistics for the 2nd Line Support role in IT jobs advertised for the Milton Keynes region. Included is a guide to the average salaries offered in IT jobs that have cited 2nd Line Support in their job title over the 3 months to 29 May 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
29 May 2015
Same period 2014 Same period 2013
Second Line Support
Rank 81 90 95
Rank change year-on-year
+9 +5
Permanent jobs requiring a 2nd Line Support 29 5 13
As % of all permanent IT jobs located in Milton Keynes 1.99% 0.41% 1.00%
As % of the Job Titles category 2.10% 0.44% 1.04%
Number of salaries quoted 29 4 12
Average salary £25,000 £24,000 £21,500
Average salary % change year-on-year
+4.16% +11.62%
90% offered a salary of more than £21,200 £22,650 £19,500
10% offered a salary of more than £27,500 £29,200 £24,750
UK excluding London average salary £24,500 £24,500 £24,500
2nd Line Support
Buckinghamshire

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Milton Keynes region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Milton Keynes
Permanent IT job ads with a match in the
Job Titles category
1379 1134 1256
As % of all permanent IT jobs located in Milton Keynes 94.84% 94.03% 96.62%
Number of salaries quoted 1099 890 1047
Average salary £40,000 £40,000 £41,500
Average salary % change year-on-year
- -3.61%
90% offered a salary of more than £27,500 £26,500 £25,000
10% offered a salary of more than £62,500 £57,500 £55,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

2nd Line Support
Jobs Demand Trend in Milton Keynes

This chart provides a 3-month moving total of permanent IT jobs citing 2nd Line Support in the job title across the Milton Keynes region as a proportion of the total demand within the Job Titles category.

2nd Line Support Jobs Demand Trend in Milton Keynes

2nd Line Support
Salary Trend in Milton Keynes

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support across the Milton Keynes region.

2nd Line Support Salary Trend in Milton Keynes

2nd Line Support
Salary Histogram in Milton Keynes

This chart provides a salary histogram for IT jobs citing 2nd Line Support across the Milton Keynes region over the 3 months to 29 May 2015.

2nd Line Support Salary Histogram in Milton Keynes

2nd Line Support
Top 30 Related IT Skills in Milton Keynes

For the 6 months to 29 May 2015, IT jobs across the Milton Keynes region that cited 2nd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support in their job title.

1 34 (87.18%) Windows
2 31 (79.49%) Active Directory
3 23 (58.97%) Microsoft
4 15 (38.46%) ITIL
4 15 (38.46%) VMware
5 14 (35.90%) Microsoft Certification
6 13 (33.33%) MCSE
7 12 (30.77%) Law
8 11 (28.21%) Finance
8 11 (28.21%) SLA
9 10 (25.64%) MS Exchange
9 10 (25.64%) MS Excel
10 9 (23.08%) Windows XP
10 9 (23.08%) Incident Management
11 8 (20.51%) Windows Server 2008
11 8 (20.51%) Cisco
12 7 (17.95%) VMware Infrastructure
12 7 (17.95%) Android
12 7 (17.95%) Firewall
12 7 (17.95%) Office 365
12 7 (17.95%) Windows 8
13 6 (15.38%) Exchange Server 2013
13 6 (15.38%) Cyber Security
13 6 (15.38%) Exchange Server 2010
13 6 (15.38%) Hyper-V
13 6 (15.38%) Statistics
13 6 (15.38%) Exchange Server 2003
13 6 (15.38%) Fortinet
13 6 (15.38%) Exchange Server 2007
13 6 (15.38%) Time Management

2nd Line Support
Top Related IT Skills in Milton Keynes by Category

For the 6 months to 29 May 2015, IT jobs across the Milton Keynes region that cited 2nd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 10 (25.64%) MS Exchange
2 6 (15.38%) Exchange Server 2013
2 6 (15.38%) Exchange Server 2010
2 6 (15.38%) Exchange Server 2003
2 6 (15.38%) Exchange Server 2007
3 1 (2.56%) IIS
Applications
1 10 (25.64%) MS Excel
2 5 (12.82%) MS Office
Cloud Services
1 7 (17.95%) Office 365
Communications & Networking
1 7 (17.95%) Firewall
2 3 (7.69%) TCP/IP
2 3 (7.69%) VPN
3 2 (5.13%) Structured Cabling
3 2 (5.13%) Ethernet
4 1 (2.56%) LAN
4 1 (2.56%) WAN
Database & Business Intelligence
1 1 (2.56%) SQL Server
Development Applications
1 5 (12.82%) Apache Ivy
General
1 12 (30.77%) Law
2 11 (28.21%) Finance
3 4 (10.26%) Retail
4 1 (2.56%) Legal
4 1 (2.56%) Telecoms
Miscellaneous
1 6 (15.38%) Statistics
1 6 (15.38%) Blackberry
2 4 (10.26%) User Experience
2 4 (10.26%) EPoS
3 2 (5.13%) Computer Science
4 1 (2.56%) PDA
4 1 (2.56%) Video Conferencing
Operating Systems
1 34 (87.18%) Windows
2 9 (23.08%) Windows XP
3 8 (20.51%) Windows Server 2008
4 7 (17.95%) Android
4 7 (17.95%) Windows 8
5 2 (5.13%) Windows 7
5 2 (5.13%) Windows Server 2003
6 1 (2.56%) Mac OS X
6 1 (2.56%) Windows Mobile
6 1 (2.56%) Windows Server 2012
Processes & Methodologies
1 15 (38.46%) ITIL
2 9 (23.08%) Incident Management
3 6 (15.38%) Cyber Security
3 6 (15.38%) Time Management
4 5 (12.82%) Service Management
4 5 (12.82%) Service Delivery
4 5 (12.82%) ITSM
4 5 (12.82%) Network Monitoring
5 3 (7.69%) Coaching
6 1 (2.56%) Disaster Recovery
Qualifications
1 14 (35.90%) Microsoft Certification
2 13 (33.33%) MCSE
3 5 (12.82%) CCNA
3 5 (12.82%) Cisco Certification
4 4 (10.26%) MCITP
4 4 (10.26%) MCSA
5 2 (5.13%) SC Cleared
5 2 (5.13%) Security Cleared
5 2 (5.13%) Degree
5 2 (5.13%) MCDST
5 2 (5.13%) MCP
Quality Assurance & Compliance
1 11 (28.21%) SLA
System Software
1 31 (79.49%) Active Directory
2 7 (17.95%) VMware Infrastructure
3 6 (15.38%) Hyper-V
4 1 (2.56%) XenApp
Vendors
1 23 (58.97%) Microsoft
2 15 (38.46%) VMware
3 8 (20.51%) Cisco
4 6 (15.38%) Fortinet
4 6 (15.38%) Apple
4 6 (15.38%) Avaya
4 6 (15.38%) Juniper
4 6 (15.38%) Pegasus
5 2 (5.13%) McAfee
5 2 (5.13%) Citrix
6 1 (2.56%) LANDesk
Milton Keynes
NFP Group Ltd
Salary: £30000 - £40000 per annum + Bonus + Benefits
Posted: 2 days ago
Milton Keynes
NFP Group Ltd
Salary: £28000 - £32000 per annum + Bonus + Benefits
Posted: 13 days ago
Milton Keynes
NFP Group Ltd
Salary: £25000 - £30000 per annum + Bonus + Benefits
Posted: 27 days ago