The first table below looks at the demand for the 2nd Line Support role in IT jobs advertised for the Milton Keynes region. Included is a guide to the average salaries offered in IT jobs that have cited 2nd Line Support in their job title over the 3 months to 18 April 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the Milton Keynes region.

Location
3 months to
18 Apr 2014
Same period 2013 Same period 2012
Second Line Support
Rank 90 97 75
Rank change year-on-year
+7 -22
Permanent jobs requiring a 2nd Line Support 8 5 17
As % of all permanent IT jobs located in Milton Keynes 0.60% 0.41% 1.57%
As % of the Job Titles category 0.65% 0.42% 1.65%
Number of salaries quoted 6 5 8
Average salary £30,500 £19,500 £22,500
Average salary % change year-on-year
+56.41% -13.33%
90% offered a salary of more than £26,000 £19,200 £20,000
10% offered a salary of more than £32,250 £22,800 £23,650
UK excluding London average salary £24,000 £25,000 £24,000
% change year-on-year
-4.00% +4.16%
Job Titles Category
Milton Keynes
Permanent IT job ads with a match in the
Job Titles category
1223 1192 1030
As % of all permanent IT jobs located in Milton Keynes 92.23% 96.83% 95.19%
Number of salaries quoted 972 1060 855
Average salary £40,000 £40,000 £38,000
Average salary % change year-on-year
- +5.26%
90% offered a salary of more than £28,500 £25,500 £22,500
10% offered a salary of more than £54,300 £55,000 £55,000
UK excluding London average salary £40,000 £38,325 £38,000
% change year-on-year
+4.37% +0.85%
2nd Line Support
Buckinghamshire

2nd Line Support
Jobs Demand Trend in Milton Keynes

This chart provides a 3-month moving total of permanent IT jobs citing 2nd Line Support in the job title across the Milton Keynes region as a proportion of the total demand within the Job Titles category.

2nd Line Support Jobs Demand Trend in Milton Keynes

2nd Line Support
Salary Trend in Milton Keynes

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support across the Milton Keynes region.

2nd Line Support Salary Trend in Milton Keynes

2nd Line Support
Top 30 Related IT Skills in Milton Keynes

For the 6 months to 18 April 2014, IT jobs across the Milton Keynes region that cited 2nd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support in their job title.

1 19 (82.61%) Microsoft
2 18 (78.26%) Windows
3 15 (65.22%) Microsoft Certification
4 10 (43.48%) MS Office
5 8 (34.78%) Active Directory
6 7 (30.43%) MS Excel
6 7 (30.43%) MS Exchange
7 6 (26.09%) LAN
7 6 (26.09%) WAN
7 6 (26.09%) SQL Server
7 6 (26.09%) Apple
7 6 (26.09%) VMware
7 6 (26.09%) Windows Server 2008
8 5 (21.74%) Backup Exec
8 5 (21.74%) SQL
8 5 (21.74%) Cisco
8 5 (21.74%) Citrix
9 4 (17.39%) Windows XP
9 4 (17.39%) MCSE
9 4 (17.39%) MCP
9 4 (17.39%) Wi-Fi
9 4 (17.39%) Finance
9 4 (17.39%) Windows Server 2003
9 4 (17.39%) Symantec
9 4 (17.39%) McAfee
9 4 (17.39%) Windows Vista
9 4 (17.39%) Problem Management
9 4 (17.39%) Civica
9 4 (17.39%) Comino
9 4 (17.39%) Windows 7

2nd Line Support
Top Related IT Skills in Milton Keynes by Category

For the 6 months to 18 April 2014, IT jobs across the Milton Keynes region that cited 2nd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 7 (30.43%) MS Exchange
2 2 (8.70%) IIS
2 2 (8.70%) Exchange Server 2003
3 1 (4.35%) Exchange Server 2010
3 1 (4.35%) SharePoint 2010
3 1 (4.35%) Exchange Server 2007
3 1 (4.35%) SharePoint
Applications
1 10 (43.48%) MS Office
2 7 (30.43%) MS Excel
Communications & Networking
1 6 (26.09%) LAN
1 6 (26.09%) WAN
2 4 (17.39%) Wi-Fi
3 3 (13.04%) Network Security
3 3 (13.04%) DHCP
3 3 (13.04%) DNS
4 2 (8.70%) IP Telephony
4 2 (8.70%) Firewall
5 1 (4.35%) TCP/IP
Database & Business Intelligence
1 6 (26.09%) SQL Server
2 1 (4.35%) Relational Database
General
1 4 (17.39%) Finance
Libraries, Frameworks & Software Standards
1 1 (4.35%) ASP.NET
1 1 (4.35%) XML
1 1 (4.35%) .NET
1 1 (4.35%) HTML
Miscellaneous
1 1 (4.35%) Client/Server
Operating Systems
1 18 (78.26%) Windows
2 6 (26.09%) Windows Server 2008
3 4 (17.39%) Windows XP
3 4 (17.39%) Windows Server 2003
3 4 (17.39%) Windows Vista
3 4 (17.39%) Windows 7
4 1 (4.35%) Windows Server 2012
Processes & Methodologies
1 4 (17.39%) Problem Management
2 3 (13.04%) Incident Management
2 3 (13.04%) Service Delivery
3 2 (8.70%) ITIL
3 2 (8.70%) Root Cause Analysis
4 1 (4.35%) Migration
Programming Languages
1 5 (21.74%) SQL
2 2 (8.70%) PowerShell
3 1 (4.35%) Java
3 1 (4.35%) JavaScript
Qualifications
1 15 (65.22%) Microsoft Certification
2 4 (17.39%) MCSE
2 4 (17.39%) MCP
3 3 (13.04%) SC Cleared
3 3 (13.04%) Security Cleared
4 2 (8.70%) CCNP
4 2 (8.70%) CCNA
4 2 (8.70%) Cisco Certification
4 2 (8.70%) MCSA
4 2 (8.70%) Degree
4 2 (8.70%) VMware Certified Professional (VCP)
5 1 (4.35%) CNA
5 1 (4.35%) CNE
5 1 (4.35%) Novell Certification
Quality Assurance & Compliance
1 3 (13.04%) SLA
System Software
1 8 (34.78%) Active Directory
2 3 (13.04%) Hyper-V
3 2 (8.70%) VMware Infrastructure
3 2 (8.70%) XenApp
3 2 (8.70%) XenDesktop
3 2 (8.70%) Forefront TMG
3 2 (8.70%) UAG
Systems Management
1 5 (21.74%) Backup Exec
2 1 (4.35%) HP Data Protector
2 1 (4.35%) Norton AntiVirus
2 1 (4.35%) NetBackup
Vendors
1 19 (82.61%) Microsoft
2 6 (26.09%) Apple
2 6 (26.09%) VMware
3 5 (21.74%) Cisco
3 5 (21.74%) Citrix
4 4 (17.39%) Symantec
4 4 (17.39%) McAfee
4 4 (17.39%) Civica
4 4 (17.39%) Comino
5 3 (13.04%) Remedy
6 2 (8.70%) Websense
7 1 (4.35%) Sophos
7 1 (4.35%) Computacenter
7 1 (4.35%) HP
Milton Keynes, Buckinghamshire
Interact Consulting
Salary: 22-25k
Posted: Yesterday
Milton Keynes, Buckinghamshire
Focus IT Recruitment
Salary: From £28,000 to £30,000 per annum + Excellent Company Benefits
Posted: 2 days ago