2nd Line Support Jobs in Milton Keynes
 
Demand Trend Salary Trend Related Skills

The first table below looks at the demand for the 2nd Line Support role in IT jobs advertised for the Milton Keynes region. Included is a guide to the average salaries offered in IT jobs that have cited 2nd Line Support in their job title over the 3 months to 24 May 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the Milton Keynes region.

Location
 3 months to
24 May 2013		 Same period 2012 Same period 2011
Second Line Support
Rank 95 79 79
Rank change year-on-year
-16 0
Permanent jobs requiring a 2nd Line Support 11 11 9
As % of all permanent IT jobs located in Milton Keynes 0.849% 1.075% 0.936%
As % of the Job Titles category 0.879% 1.147% 0.998%
Number of salaries quoted 10 5 5
Average salary £20,250 £20,000 £27,500
Average salary % change year-on-year
+1.25% -27.27%
90% offered a salary of more than £19,450 £20,000 £24,500
10% offered a salary of more than £22,750 £23,100 £33,000
UK excluding London average salary £24,500 £25,000 £24,000
% change year-on-year
-2.00% +4.16%
Search 3 2nd Line Support jobs in Milton Keynes
All Job Titles
Milton Keynes
Permanent IT job ads with a match in the
Job Titles category		 1251 959 902
As % of all permanent IT jobs located in Milton Keynes 96.60% 93.74% 93.76%
Number of salaries quoted 1051 779 778
Average salary £40,500 £37,500 £37,500
Average salary % change year-on-year
+8.00% -
90% offered a salary of more than £25,000 £22,500 £23,500
10% offered a salary of more than £55,000 £55,000 £55,000
UK excluding London average salary £38,000 £38,000 £37,500
% change year-on-year
- +1.33%
2nd Line Support
Buckinghamshire

2nd Line Support
Jobs Demand Trend

This chart provides a 3-month moving total of permanent IT jobs citing 2nd Line Support across the Milton Keynes region as a proportion of the total demand within the Job Titles category.

Milton Keynes 2nd Line Support Jobs Demand Trend

2nd Line Support
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support across the Milton Keynes region.

Milton Keynes 2nd Line Support Salary Trend

2nd Line Support
Top 30 Related IT Skills

For the 6 months to 24 May 2013, IT jobs across the Milton Keynes region that cited 2nd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support in their job title.

1 17 (77.27%) Windows
2 16 (72.73%) Microsoft
3 13 (59.09%) MS Excel
4 12 (54.55%) SQL Server
5 11 (50.00%) Active Directory
5 11 (50.00%) Retail
6 10 (45.45%) SLA
7 9 (40.91%) SQL
7 9 (40.91%) Windows 7
8 8 (36.36%) Windows XP
8 8 (36.36%) Oracle
9 7 (31.82%) Oracle 10g
9 7 (31.82%) Tomcat
9 7 (31.82%) T-SQL
10 6 (27.27%) PL/SQL
11 5 (22.73%) Retail-J
11 5 (22.73%) Root Cause Analysis
11 5 (22.73%) Apple
11 5 (22.73%) EPoS
11 5 (22.73%) SQL Server 2000
11 5 (22.73%) MS Exchange
12 4 (18.18%) MS Office
12 4 (18.18%) Microsoft Certification
12 4 (18.18%) JSystem
13 3 (13.64%) TCP/IP
13 3 (13.64%) Cisco
14 2 (9.091%) Windows Server 2003
14 2 (9.091%) Java
14 2 (9.091%) ADSL
14 2 (9.091%) LAN

2nd Line Support
Top Related IT Skills by Category

For the 6 months to 24 May 2013, IT jobs across the Milton Keynes region that cited 2nd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support in their job title. Up to 20 skills are shown per category.

Application Development
1 4 (18.18%) JSystem
Application Platforms
1 7 (31.82%) Tomcat
2 5 (22.73%) MS Exchange
Applications
1 13 (59.09%) MS Excel
2 4 (18.18%) MS Office
Business Applications
1 5 (22.73%) Retail-J
Communications & Networking
1 3 (13.64%) TCP/IP
2 2 (9.091%) ADSL
2 2 (9.091%) LAN
2 2 (9.091%) WAN
2 2 (9.091%) DHCP
Database & Business Intelligence
1 12 (54.55%) SQL Server
2 7 (31.82%) Oracle 10g
3 5 (22.73%) SQL Server 2000
4 1 (4.545%) Oracle 8/8i
General
1 11 (50.00%) Retail
2 1 (4.545%) Banking
2 1 (4.545%) Finance
Miscellaneous
1 5 (22.73%) EPoS
Operating Systems
1 17 (77.27%) Windows
2 9 (40.91%) Windows 7
3 8 (36.36%) Windows XP
4 2 (9.091%) Windows Server 2003
4 2 (9.091%) Windows Server 2008
5 1 (4.545%) Windows 8
Processes & Methodologies
1 5 (22.73%) Root Cause Analysis
2 1 (4.545%) ITIL
Programming Languages
1 9 (40.91%) SQL
2 7 (31.82%) T-SQL
3 6 (27.27%) PL/SQL
4 2 (9.091%) Java
Qualifications
1 4 (18.18%) Microsoft Certification
2 2 (9.091%) MCSE
3 1 (4.545%) MCDST
3 1 (4.545%) MCITP
3 1 (4.545%) Degree
3 1 (4.545%) ITIL Certification
Quality Assurance & Compliance
1 10 (45.45%) SLA
System Software
1 11 (50.00%) Active Directory
Vendors
1 16 (72.73%) Microsoft
2 8 (36.36%) Oracle
3 5 (22.73%) Apple
4 3 (13.64%) Cisco
5 1 (4.545%) SAP
2nd Line Support Engineer Windows Apple Mac - Milton Keynes
Milton Keynes, Buckinghamshire
The ideal candidate will have 18 months minimum experience supporting Laptop & Desktop along with windows server support. Technically we are looking for people with a good skill base...
Verticality Ltd
Salary: £20000 to £25000 per annum
Posted: 21 May 2013
Support Analyst / 1st & 2nd Line Support - epos, sql, LAN, WAN, Citrix
Milton Keynes, Buckinghamshire
Experience of SQL Server. MS Exchange and Active Directory user experience... Keywords; support analyst, support engineer, technical support, technical analyst,1st line support, first line support, 2nd line...
Big Red Recruitment
Salary: From £20,000 to £25,000 per annum + bens
Posted: 22 May 2013
2nd Line Support Analyst
Milton Keynes, Buckinghamshire
Experience of supporting/administering Oracle 10g / SQL Server 2000 or above. Experience of supporting Microsoft Windows XP or Windows 7... Exposure to T-SQL and/or PL/SQL.
Advantage XPO
Salary: £18000 - £21000 per annum
Posted: 22 May 2013
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