The statistics below represent IT jobs advertised across the Milton Keynes region that had 2nd Line Support featuring in the job title. Included is a guide to the salaries offered over the 3 months to 4 May 2016 with a comparison to same period over 2 years.

3 months to
4 May 2016
Same period 2015 Same period 2014
Second Line Support
Rank 81 86 92
Rank change year-on-year
+5 +6
Permanent jobs requiring a 2nd Line Support 6 28 10
As % of all permanent IT jobs located in Milton Keynes 0.65% 2.01% 0.76%
As % of the Job Titles category 0.68% 2.06% 0.80%
Number of salaries quoted 6 28 9
Median salary £22,000 £24,750 £24,000
Median salary % change year-on-year
-11.11% +3.12%
90% offered a salary of more than £19,750 £21,250 £21,500
10% offered a salary of more than £26,000 £27,500 £31,300
UK excluding London median salary £25,500 £24,845 £24,000
% change year-on-year
+2.63% +3.51%
2nd Line Support
Buckinghamshire

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Milton Keynes region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Milton Keynes
Permanent IT job ads with a match in the
Job Titles category
882 1361 1244
As % of all permanent IT jobs located in Milton Keynes 94.94% 97.49% 95.03%
Number of salaries quoted 687 1041 965
Median salary £45,000 £40,000 £40,000
Median salary % change year-on-year
+12.50% -
90% offered a salary of more than £25,000 £27,500 £27,500
10% offered a salary of more than £60,000 £52,500 £60,000
UK excluding London median salary £41,500 £40,000 £40,000
% change year-on-year
+3.75% -

2nd Line Support
Jobs Demand Trend in Milton Keynes

The demand trend of job ads across the Milton Keynes region that featured 2nd Line Support in the job title.

2nd Line Support Jobs Demand Trend in Milton Keynes

2nd Line Support
Salary Trend in Milton Keynes

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support across the Milton Keynes region.

2nd Line Support Salary Trend in Milton Keynes

2nd Line Support Skill Set
Top 30 Related IT Skills in Milton Keynes

For the 6 months to 4 May 2016, 2nd Line Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Milton Keynes region featuring 2nd Line Support in the job title.

1 21 (70.00%) Windows
2 19 (63.33%) Active Directory
3 15 (50.00%) MS Excel
3 15 (50.00%) SQL Server
4 14 (46.67%) MS Exchange
5 12 (40.00%) Microsoft
5 12 (40.00%) Retail
6 11 (36.67%) EPoS
6 11 (36.67%) User Experience
7 6 (20.00%) Office 365
8 5 (16.67%) Windows 7
8 5 (16.67%) VMware
8 5 (16.67%) DHCP
8 5 (16.67%) DNS
9 4 (13.33%) MS Office
9 4 (13.33%) Microsoft Certification
9 4 (13.33%) Firewall
9 4 (13.33%) Windows Server 2008
9 4 (13.33%) Windows Server
10 3 (10.00%) Windows Server 2012
10 3 (10.00%) Relational Database
10 3 (10.00%) Driving Licence
10 3 (10.00%) Wi-Fi
10 3 (10.00%) Computer Science
10 3 (10.00%) VMware Infrastructure
10 3 (10.00%) ITIL
10 3 (10.00%) SQL
11 2 (6.67%) Windows XP
11 2 (6.67%) LAN
11 2 (6.67%) WAN

2nd Line Support Skill Set
Top Related IT Skills in Milton Keynes by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 14 (46.67%) MS Exchange
2 2 (6.67%) Exchange Server 2013
3 1 (3.33%) Exchange Server 2010
3 1 (3.33%) IIS
Applications
1 15 (50.00%) MS Excel
2 4 (13.33%) MS Office
Business Applications
1 1 (3.33%) Dynamics NAV
1 1 (3.33%) Line 50
Cloud Services
1 6 (20.00%) Office 365
Communications & Networking
1 5 (16.67%) DHCP
1 5 (16.67%) DNS
2 4 (13.33%) Firewall
3 3 (10.00%) Wi-Fi
4 2 (6.67%) LAN
4 2 (6.67%) WAN
5 1 (3.33%) TCP/IP
5 1 (3.33%) VoIP
5 1 (3.33%) Wireless
Database & Business Intelligence
1 15 (50.00%) SQL Server
2 3 (10.00%) Relational Database
3 1 (3.33%) SQL Server 2008
Development Applications
1 1 (3.33%) SQL Server Management Studio (SSMS)
General
1 12 (40.00%) Retail
2 2 (6.67%) Finance
3 1 (3.33%) Law
3 1 (3.33%) Legal
Libraries, Frameworks & Software Standards
1 1 (3.33%) WCF
Miscellaneous
1 11 (36.67%) EPoS
1 11 (36.67%) User Experience
2 3 (10.00%) Computer Science
2 3 (10.00%) Driving Licence
3 1 (3.33%) Analytical Skills
3 1 (3.33%) iPad
Operating Systems
1 21 (70.00%) Windows
2 5 (16.67%) Windows 7
3 4 (13.33%) Windows Server
3 4 (13.33%) Windows Server 2008
4 3 (10.00%) Windows Server 2012
5 2 (6.67%) Windows 8
5 2 (6.67%) Windows XP
6 1 (3.33%) Windows 10
6 1 (3.33%) Windows Mobile
6 1 (3.33%) Windows Server 2003
6 1 (3.33%) Windows Vista
Processes & Methodologies
1 3 (10.00%) ITIL
2 2 (6.67%) Server Virtualisation
3 1 (3.33%) Business Intelligence
3 1 (3.33%) CRM
3 1 (3.33%) Data Security
3 1 (3.33%) Incident Management
3 1 (3.33%) Migration
3 1 (3.33%) Service Management
3 1 (3.33%) Software Testing
3 1 (3.33%) Time Management
Programming Languages
1 3 (10.00%) SQL
Qualifications
1 4 (13.33%) Microsoft Certification
2 2 (6.67%) Degree
3 1 (3.33%) A+ Certification
3 1 (3.33%) ITIL Certification
3 1 (3.33%) MCP
3 1 (3.33%) MCSA
3 1 (3.33%) Network+ Certification
Quality Assurance & Compliance
1 1 (3.33%) SLA
System Software
1 19 (63.33%) Active Directory
2 3 (10.00%) VMware Infrastructure
3 1 (3.33%) Hyper-V
3 1 (3.33%) VMware ESX
3 1 (3.33%) VMware ESXi
3 1 (3.33%) XenServer
Systems Management
1 2 (6.67%) Backup Exec
2 1 (3.33%) Norton AntiVirus
2 1 (3.33%) Symantec Endpoint Protection
Vendors
1 12 (40.00%) Microsoft
2 5 (16.67%) VMware
3 2 (6.67%) Citrix
3 2 (6.67%) Symantec
4 1 (3.33%) Computacenter
4 1 (3.33%) Polycom
4 1 (3.33%) Sage
4 1 (3.33%) WatchGuard