The table below looks at the statistics for the 2nd Line Support role in IT jobs advertised for the Milton Keynes region. Included is a guide to the average salaries offered in IT jobs that have cited 2nd Line Support in their job title over the 3 months to 27 August 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
27 Aug 2015
Same period 2014 Same period 2013
Second Line Support
Rank 84 77 69
Rank change year-on-year
-7 -8
Permanent jobs requiring a 2nd Line Support 22 13 17
As % of all permanent IT jobs located in Milton Keynes 1.59% 1.13% 1.83%
As % of the Job Titles category 1.69% 1.19% 1.89%
Number of salaries quoted 20 13 16
Average salary £28,750 £24,000 £27,250
Average salary % change year-on-year
+19.79% -11.92%
90% offered a salary of more than £24,750 £20,000 £23,250
10% offered a salary of more than £31,500 £27,100 £32,500
UK excluding London average salary £25,000 £24,500 £24,500
% change year-on-year
+2.04% -
2nd Line Support
Buckinghamshire

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Milton Keynes region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Milton Keynes
Permanent IT job ads with a match in the
Job Titles category
1305 1088 898
As % of all permanent IT jobs located in Milton Keynes 94.16% 94.20% 96.66%
Number of salaries quoted 1094 805 761
Average salary £42,500 £38,500 £40,000
Average salary % change year-on-year
+10.38% -3.75%
90% offered a salary of more than £27,500 £24,500 £25,500
10% offered a salary of more than £60,000 £55,000 £55,000
UK excluding London average salary £40,000 £40,000 £39,000
% change year-on-year
- +2.56%

2nd Line Support
Jobs Demand Trend in Milton Keynes

This chart provides a 3-month moving total of permanent IT jobs citing 2nd Line Support in the job title across the Milton Keynes region as a proportion of the total demand within the Job Titles category.

2nd Line Support Jobs Demand Trend in Milton Keynes

2nd Line Support
Salary Trend in Milton Keynes

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support across the Milton Keynes region.

2nd Line Support Salary Trend in Milton Keynes

2nd Line Support
Salary Histogram in Milton Keynes

This chart provides a salary histogram for IT jobs citing 2nd Line Support across the Milton Keynes region over the 3 months to 27 August 2015.

2nd Line Support Salary Histogram in Milton Keynes

2nd Line Support
Top 30 Related IT Skills in Milton Keynes

For the 6 months to 27 August 2015, IT jobs across the Milton Keynes region that cited 2nd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support in their job title.

1 43 (84.31%) Windows
2 35 (68.63%) Active Directory
3 34 (66.67%) Microsoft
4 23 (45.10%) VMware
5 21 (41.18%) Finance
5 21 (41.18%) Microsoft Certification
6 19 (37.25%) MCSE
6 19 (37.25%) Law
7 17 (33.33%) Cisco
8 13 (25.49%) ITIL
9 12 (23.53%) Windows XP
9 12 (23.53%) Incident Management
10 11 (21.57%) Windows Server 2008
10 11 (21.57%) MCITP
10 11 (21.57%) MS Exchange
10 11 (21.57%) MCSA
10 11 (21.57%) SLA
10 11 (21.57%) MS Excel
10 11 (21.57%) Cisco Certification
11 10 (19.61%) Firewall
11 10 (19.61%) Windows 8
12 9 (17.65%) Office 365
12 9 (17.65%) Avaya
12 9 (17.65%) Juniper
13 8 (15.69%) CCNA
13 8 (15.69%) MCP
13 8 (15.69%) MS Office
13 8 (15.69%) VMware Infrastructure
14 7 (13.73%) Exchange Server 2007
14 7 (13.73%) Time Management

2nd Line Support
Top Related IT Skills in Milton Keynes by Category

For the 6 months to 27 August 2015, IT jobs across the Milton Keynes region that cited 2nd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 11 (21.57%) MS Exchange
2 7 (13.73%) Exchange Server 2003
2 7 (13.73%) Exchange Server 2007
2 7 (13.73%) Exchange Server 2010
2 7 (13.73%) Exchange Server 2013
3 4 (7.84%) IIS
4 2 (3.92%) Apache
4 2 (3.92%) Tomcat
Applications
1 11 (21.57%) MS Excel
2 8 (15.69%) MS Office
Cloud Services
1 9 (17.65%) Office 365
Communications & Networking
1 10 (19.61%) Firewall
2 5 (9.80%) TCP/IP
2 5 (9.80%) VPN
3 4 (7.84%) Ethernet
4 3 (5.88%) WAN
4 3 (5.88%) LAN
5 2 (3.92%) VoIP
5 2 (3.92%) Cisco ASA
5 2 (3.92%) Structured Cabling
Database & Business Intelligence
1 6 (11.76%) SQL Server
2 2 (3.92%) Relational Database
3 1 (1.96%) SQL Server 2008
Development Applications
1 5 (9.80%) Apache Ivy
2 2 (3.92%) PowerBuilder
3 1 (1.96%) SQL Server Management Studio (SSMS)
General
1 21 (41.18%) Finance
2 19 (37.25%) Law
3 5 (9.80%) Retail
4 3 (5.88%) Banking
4 3 (5.88%) Financial Institution
4 3 (5.88%) Telecoms
5 1 (1.96%) Legal
Libraries, Frameworks & Software Standards
1 2 (3.92%) HTML
1 2 (3.92%) .NET
1 2 (3.92%) CSS
2 1 (1.96%) WCF
Miscellaneous
1 7 (13.73%) Blackberry
1 7 (13.73%) Statistics
2 4 (7.84%) EPoS
3 3 (5.88%) User Experience
4 2 (3.92%) Computer Science
4 2 (3.92%) IVR
4 2 (3.92%) e-Health
Operating Systems
1 43 (84.31%) Windows
2 12 (23.53%) Windows XP
3 11 (21.57%) Windows Server 2008
4 10 (19.61%) Windows 8
5 7 (13.73%) Android
6 5 (9.80%) Windows Server 2003
7 3 (5.88%) Windows 7
8 2 (3.92%) UNIX
8 2 (3.92%) Linux
9 1 (1.96%) Mac OS X
9 1 (1.96%) Windows Mobile
9 1 (1.96%) Windows Server 2012
Processes & Methodologies
1 13 (25.49%) ITIL
2 12 (23.53%) Incident Management
3 7 (13.73%) Time Management
3 7 (13.73%) Cyber Security
4 5 (9.80%) Coaching
4 5 (9.80%) Service Delivery
5 4 (7.84%) ITSM
5 4 (7.84%) Service Management
5 4 (7.84%) Network Monitoring
6 2 (3.92%) Systems Analysis
6 2 (3.92%) Load Balancing
7 1 (1.96%) Software Testing
7 1 (1.96%) Disaster Recovery
7 1 (1.96%) Business Intelligence
7 1 (1.96%) Project Management
Programming Languages
1 5 (9.80%) SQL
2 2 (3.92%) VBScript
2 2 (3.92%) VB
2 2 (3.92%) Python
2 2 (3.92%) C
2 2 (3.92%) C++
2 2 (3.92%) Java
2 2 (3.92%) PL/SQL
Qualifications
1 21 (41.18%) Microsoft Certification
2 19 (37.25%) MCSE
3 11 (21.57%) MCSA
3 11 (21.57%) MCITP
3 11 (21.57%) Cisco Certification
4 8 (15.69%) MCP
4 8 (15.69%) CCNA
5 3 (5.88%) CCNP
6 2 (3.92%) Degree
6 2 (3.92%) SC Cleared
6 2 (3.92%) Security Cleared
7 1 (1.96%) ITIL Certification
Quality Assurance & Compliance
1 11 (21.57%) SLA
System Software
1 35 (68.63%) Active Directory
2 8 (15.69%) VMware Infrastructure
3 7 (13.73%) Hyper-V
4 1 (1.96%) XenApp
Systems Management
1 2 (3.92%) CA Spectrum
Vendors
1 34 (66.67%) Microsoft
2 23 (45.10%) VMware
3 17 (33.33%) Cisco
4 9 (17.65%) Avaya
4 9 (17.65%) Juniper
5 7 (13.73%) Pegasus
5 7 (13.73%) Apple
5 7 (13.73%) Fortinet
6 2 (3.92%) F5
6 2 (3.92%) NetQoS
6 2 (3.92%) McAfee
6 2 (3.92%) Northgate
6 2 (3.92%) CA
6 2 (3.92%) Nokia
6 2 (3.92%) Oracle
7 1 (1.96%) Citrix
7 1 (1.96%) LANDesk
Milton Keynes, Buckinghamshire
Big Red Recruitment
Salary: £22500 per annum + Benefits
Posted: 8 hours ago