The table below looks at the statistics for the 2nd Line Support role in IT jobs advertised for the Milton Keynes region. Included is a guide to the average salaries offered in IT jobs that have cited 2nd Line Support in their job title over the 3 months to 4 August 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
4 Aug 2015
Same period 2014 Same period 2013
Second Line Support
Rank 82 86 72
Rank change year-on-year
+4 -14
Permanent jobs requiring a 2nd Line Support 23 11 18
As % of all permanent IT jobs located in Milton Keynes 1.63% 0.95% 1.68%
As % of the Job Titles category 1.75% 1.01% 1.73%
Number of salaries quoted 22 11 16
Average salary £28,750 £24,000 £27,000
Average salary % change year-on-year
+19.79% -11.11%
90% offered a salary of more than £23,650 £20,000 £22,500
10% offered a salary of more than £31,450 £25,500 £31,250
UK excluding London average salary £25,000 £24,500 £25,000
% change year-on-year
+2.04% -2.00%
2nd Line Support
Buckinghamshire

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Milton Keynes region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Milton Keynes
Permanent IT job ads with a match in the
Job Titles category
1316 1091 1041
As % of all permanent IT jobs located in Milton Keynes 93.47% 94.70% 97.02%
Number of salaries quoted 1111 819 858
Average salary £42,500 £38,500 £40,000
Average salary % change year-on-year
+10.38% -3.75%
90% offered a salary of more than £27,500 £24,500 £25,000
10% offered a salary of more than £60,000 £57,500 £55,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

2nd Line Support
Jobs Demand Trend in Milton Keynes

This chart provides a 3-month moving total of permanent IT jobs citing 2nd Line Support in the job title across the Milton Keynes region as a proportion of the total demand within the Job Titles category.

2nd Line Support Jobs Demand Trend in Milton Keynes

2nd Line Support
Salary Trend in Milton Keynes

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support across the Milton Keynes region.

2nd Line Support Salary Trend in Milton Keynes

2nd Line Support
Salary Histogram in Milton Keynes

This chart provides a salary histogram for IT jobs citing 2nd Line Support across the Milton Keynes region over the 3 months to 4 August 2015.

2nd Line Support Salary Histogram in Milton Keynes

2nd Line Support
Top 30 Related IT Skills in Milton Keynes

For the 6 months to 4 August 2015, IT jobs across the Milton Keynes region that cited 2nd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support in their job title.

1 45 (88.24%) Windows
2 39 (76.47%) Active Directory
3 35 (68.63%) Microsoft
4 24 (47.06%) VMware
5 22 (43.14%) Microsoft Certification
6 21 (41.18%) MCSE
6 21 (41.18%) Law
7 19 (37.25%) Cisco
8 18 (35.29%) Finance
9 15 (29.41%) ITIL
10 12 (23.53%) Cisco Certification
10 12 (23.53%) Incident Management
11 11 (21.57%) MCITP
11 11 (21.57%) MCSA
11 11 (21.57%) MS Excel
11 11 (21.57%) MS Exchange
11 11 (21.57%) SLA
12 10 (19.61%) CCNA
12 10 (19.61%) Windows XP
13 9 (17.65%) Avaya
13 9 (17.65%) Juniper
13 9 (17.65%) Firewall
13 9 (17.65%) Windows Server 2008
14 8 (15.69%) Windows 8
14 8 (15.69%) MCP
15 7 (13.73%) Pegasus
15 7 (13.73%) MS Office
15 7 (13.73%) Apple
15 7 (13.73%) Blackberry
15 7 (13.73%) Exchange Server 2007

2nd Line Support
Top Related IT Skills in Milton Keynes by Category

For the 6 months to 4 August 2015, IT jobs across the Milton Keynes region that cited 2nd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 11 (21.57%) MS Exchange
2 7 (13.73%) Exchange Server 2003
2 7 (13.73%) Exchange Server 2007
2 7 (13.73%) Exchange Server 2010
2 7 (13.73%) Exchange Server 2013
3 1 (1.96%) IIS
Applications
1 11 (21.57%) MS Excel
2 7 (13.73%) MS Office
Cloud Services
1 7 (13.73%) Office 365
Communications & Networking
1 9 (17.65%) Firewall
2 5 (9.80%) VPN
3 4 (7.84%) Ethernet
3 4 (7.84%) TCP/IP
4 2 (3.92%) LAN
4 2 (3.92%) VoIP
4 2 (3.92%) WAN
4 2 (3.92%) Cisco ASA
4 2 (3.92%) Structured Cabling
Database & Business Intelligence
1 1 (1.96%) SQL Server
1 1 (1.96%) SQL Server 2008
Development Applications
1 5 (9.80%) Apache Ivy
2 1 (1.96%) SQL Server Management Studio (SSMS)
General
1 21 (41.18%) Law
2 18 (35.29%) Finance
3 5 (9.80%) Retail
4 3 (5.88%) Financial Institution
4 3 (5.88%) Telecoms
5 1 (1.96%) Legal
5 1 (1.96%) Banking
Libraries, Frameworks & Software Standards
1 1 (1.96%) WCF
Miscellaneous
1 7 (13.73%) Blackberry
1 7 (13.73%) Statistics
2 4 (7.84%) EPoS
2 4 (7.84%) User Experience
3 2 (3.92%) Computer Science
3 2 (3.92%) IVR
3 2 (3.92%) e-Health
Operating Systems
1 45 (88.24%) Windows
2 10 (19.61%) Windows XP
3 9 (17.65%) Windows Server 2008
4 8 (15.69%) Windows 8
5 7 (13.73%) Android
6 3 (5.88%) Windows Server 2003
7 2 (3.92%) Windows Mobile
7 2 (3.92%) Windows 7
8 1 (1.96%) Windows Server 2012
8 1 (1.96%) Mac OS X
Processes & Methodologies
1 15 (29.41%) ITIL
2 12 (23.53%) Incident Management
3 7 (13.73%) Time Management
3 7 (13.73%) Cyber Security
4 5 (9.80%) Service Delivery
4 5 (9.80%) Coaching
5 4 (7.84%) Service Management
5 4 (7.84%) ITSM
5 4 (7.84%) Network Monitoring
6 2 (3.92%) Load Balancing
7 1 (1.96%) Software Testing
7 1 (1.96%) Business Intelligence
Qualifications
1 22 (43.14%) Microsoft Certification
2 21 (41.18%) MCSE
3 12 (23.53%) Cisco Certification
4 11 (21.57%) MCSA
4 11 (21.57%) MCITP
5 10 (19.61%) CCNA
6 8 (15.69%) MCP
7 4 (7.84%) Degree
8 3 (5.88%) CCNP
9 2 (3.92%) MCDST
9 2 (3.92%) SC Cleared
9 2 (3.92%) Security Cleared
10 1 (1.96%) ITIL Certification
Quality Assurance & Compliance
1 11 (21.57%) SLA
System Software
1 39 (76.47%) Active Directory
2 7 (13.73%) VMware Infrastructure
2 7 (13.73%) Hyper-V
3 1 (1.96%) XenApp
Systems Management
1 2 (3.92%) CA Spectrum
Vendors
1 35 (68.63%) Microsoft
2 24 (47.06%) VMware
3 19 (37.25%) Cisco
4 9 (17.65%) Avaya
4 9 (17.65%) Juniper
5 7 (13.73%) Pegasus
5 7 (13.73%) Apple
5 7 (13.73%) Fortinet
6 2 (3.92%) F5
6 2 (3.92%) NetQoS
6 2 (3.92%) McAfee
6 2 (3.92%) Citrix
6 2 (3.92%) CA
6 2 (3.92%) Nokia
7 1 (1.96%) LANDesk
Milton Keynes, Buckinghamshire
First Point
Salary: £25000 - £38000 per annum + Bonus + Benefits
Posted: 2 days ago
Milton Keynes
First Point
Salary: £25000 - £38000 per annum
Posted: 11 days ago