The first table below looks at the demand for CRM skills in IT contracts advertised for the Newcastle upon Tyne region. Included is a guide to the average contractor rates offered in IT contracts that have cited CRM over the 3 months to 18 April 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Processes & Methodologies category for the Newcastle upon Tyne region.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
18 Apr 2014
Same period 2013 Same period 2012
Customer Relationship Management (CRM)
Rank 38 27 28
Rank change year-on-year
-11 +1
Contract jobs citing CRM 20 2 3
As % of all contract IT jobs located in Newcastle upon Tyne 4.07% 1.12% 1.32%
As % of the Processes & Methodologies category 5.24% 1.59% 1.92%
Number of daily rates quoted 17 0 0
Average daily rate £240 - -
UK excluding London average daily rate £400 £400 £405
% change year-on-year
- -1.23%
Number of hourly rates quoted 0 0 0
Average hourly rate - - -
UK excluding London average hourly rate £17.50 £22.50 £22.50
% change year-on-year
-22.22% -
Processes & Methodologies Category
Newcastle upon Tyne
Contract IT job ads with a match in the
Processes & Methodologies category
382 126 156
As % of all contract IT jobs located in Newcastle upon Tyne 77.64% 70.39% 68.72%
Number of daily rates quoted 255 45 80
Average daily rate £300 £325 £340
Average daily rate % change year-on-year
-7.69% -4.41%
90% offered a daily rate of more than £200 £260 £232
10% offered a daily rate of more than £465 £450 £550
UK excluding London average daily rate £375 £360 £370
% change year-on-year
+4.16% -2.70%
Number of hourly rates quoted 4 10 7
Average hourly rate £19.75 £18.90 £14.00
Average hourly rate % change year-on-year
+4.49% +35.00%
90% offered a hourly rate of more than £16.03 £18.38 £11.25
10% offered a hourly rate of more than £25.00 £18.90 £50.00
UK excluding London average hourly rate £30.00 £32.00 £27.50
% change year-on-year
-6.25% +16.36%
CRM
Tyne and Wear

CRM
Jobs Demand Trend in Newcastle upon Tyne

This chart provides a 3-month moving total of IT contractor jobs citing CRM across the Newcastle upon Tyne region as a proportion of the total demand within the Processes & Methodologies category.

CRM Jobs Demand Trend in Newcastle upon Tyne

CRM
Daily Rate Trend in Newcastle upon Tyne

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing CRM across the Newcastle upon Tyne region.

CRM Daily Rate Trend in Newcastle upon Tyne

CRM
Daily Rate Histogram in Newcastle upon Tyne

This chart provides a histogram of daily rates quoted in contract IT jobs citing CRM across the Newcastle upon Tyne region over the 3 months to 18 April 2014.

CRM Daily Rate Histogram in Newcastle upon Tyne

CRM
Top 30 Related IT Skills in Newcastle upon Tyne

For the 6 months to 18 April 2014, IT contractor jobs across the Newcastle upon Tyne region citing CRM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited CRM.

1 18 (72.00%) Dynamics CRM
2 16 (64.00%) Security Cleared
3 15 (60.00%) SC Cleared
3 15 (60.00%) C#
3 15 (60.00%) SQL Server
3 15 (60.00%) ASP.NET
3 15 (60.00%) .NET
4 14 (56.00%) Oracle
4 14 (56.00%) VB.NET
4 14 (56.00%) BizTalk Server
4 14 (56.00%) SharePoint
4 14 (56.00%) SQL Server Reporting Services
4 14 (56.00%) SQL Server Analysis Services
4 14 (56.00%) SQL Server Integration Services
5 13 (52.00%) Microsoft
6 12 (48.00%) Integration Testing
6 12 (48.00%) Test Scripting
7 11 (44.00%) Relational Database
7 11 (44.00%) RDBMS
7 11 (44.00%) Windows
8 10 (40.00%) Windows 8
9 8 (32.00%) Finance
10 7 (28.00%) Windows Server 2012
11 6 (24.00%) Degree
11 6 (24.00%) Manufacturing
12 4 (16.00%) User Stories
12 4 (16.00%) Lagan
12 4 (16.00%) Unit Testing
13 3 (12.00%) Migration
13 3 (12.00%) Open Text

CRM
Top Related IT Skills in Newcastle upon Tyne by Category

For the 6 months to 18 April 2014, IT contractor jobs across the Newcastle upon Tyne region citing CRM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited CRM. Up to 20 skills are shown per category.

Application Platforms
1 14 (56.00%) BizTalk Server
1 14 (56.00%) SharePoint
2 2 (8.00%) Oracle Workflow
2 2 (8.00%) Oracle UPK
3 1 (4.00%) IIS
Applications
1 2 (8.00%) MS Excel
Business Applications
1 18 (72.00%) Dynamics CRM
2 2 (8.00%) Oracle EBS
2 2 (8.00%) Oracle CRM
2 2 (8.00%) Oracle Applications
2 2 (8.00%) Oracle Payables
2 2 (8.00%) Oracle Receivables
2 2 (8.00%) Oracle General Ledger
2 2 (8.00%) Oracle EBS R12
3 1 (4.00%) SAP CRM
Database & Business Intelligence
1 15 (60.00%) SQL Server
2 14 (56.00%) SQL Server Reporting Services
2 14 (56.00%) SQL Server Analysis Services
2 14 (56.00%) SQL Server Integration Services
3 11 (44.00%) Relational Database
3 11 (44.00%) RDBMS
4 2 (8.00%) EDRMS
5 1 (4.00%) Oracle Database
5 1 (4.00%) DB2
5 1 (4.00%) Oracle Reports
5 1 (4.00%) Oracle Discoverer
5 1 (4.00%) Oracle Database 10g
5 1 (4.00%) SAP BW
Development Applications
1 2 (8.00%) Oracle Forms
2 1 (4.00%) NWDI
General
1 8 (32.00%) Finance
2 6 (24.00%) Manufacturing
3 2 (8.00%) General Ledger
3 2 (8.00%) Legal
Job Titles
1 17 (68.00%) Developer
2 10 (40.00%) Microsoft Developer
3 5 (20.00%) Analyst
3 5 (20.00%) CRM Developer
4 3 (12.00%) Dynamics CRM Developer
4 3 (12.00%) Microsoft Specialist
4 3 (12.00%) Consultant
4 3 (12.00%) Programmer
4 3 (12.00%) CRM Consultant
5 2 (8.00%) Oracle Analyst
5 2 (8.00%) Systems Analyst
6 1 (4.00%) Oracle Applications Support Analyst
6 1 (4.00%) Oracle Applications Support
6 1 (4.00%) CRM Analyst
6 1 (4.00%) SAP CRM Developer
6 1 (4.00%) Support Analyst
6 1 (4.00%) Applications Support
6 1 (4.00%) Lead Developer
6 1 (4.00%) Oracle Support Analyst
6 1 (4.00%) Java Developer
Libraries, Frameworks & Software Standards
1 15 (60.00%) ASP.NET
1 15 (60.00%) .NET
2 1 (4.00%) Web Services
2 1 (4.00%) XML
Miscellaneous
1 2 (8.00%) Management Information System
2 1 (4.00%) Computer Science
2 1 (4.00%) Clustering
Operating Systems
1 11 (44.00%) Windows
2 10 (40.00%) Windows 8
3 7 (28.00%) Windows Server 2012
4 1 (4.00%) AIX
4 1 (4.00%) UNIX
Processes & Methodologies
1 12 (48.00%) Integration Testing
1 12 (48.00%) Test Scripting
2 4 (16.00%) User Stories
2 4 (16.00%) Unit Testing
3 3 (12.00%) Migration
4 2 (8.00%) Information Management
4 2 (8.00%) Regression Testing
4 2 (8.00%) Workflow
4 2 (8.00%) Validation
4 2 (8.00%) OO
4 2 (8.00%) Continuous Improvement
4 2 (8.00%) Problem Management
5 1 (4.00%) ITIL
5 1 (4.00%) ERP
5 1 (4.00%) SOA
5 1 (4.00%) Business Intelligence
5 1 (4.00%) Configuration Management
5 1 (4.00%) Disaster Recovery
5 1 (4.00%) Systems Analysis
5 1 (4.00%) Business Analysis
Programming Languages
1 15 (60.00%) C#
2 14 (56.00%) VB.NET
3 2 (8.00%) SQL
4 1 (4.00%) Java
4 1 (4.00%) PL/SQL
Qualifications
1 16 (64.00%) Security Cleared
2 15 (60.00%) SC Cleared
3 6 (24.00%) Degree
4 1 (4.00%) ITIL Certification
Quality Assurance & Compliance
1 1 (4.00%) QA
1 1 (4.00%) SLA
Systems Management
1 1 (4.00%) SAP Afaria
Vendors
1 14 (56.00%) Oracle
2 13 (52.00%) Microsoft
3 4 (16.00%) Lagan
4 3 (12.00%) Open Text
5 2 (8.00%) Northgate
6 1 (4.00%) Sybase
6 1 (4.00%) SAP
6 1 (4.00%) HP
6 1 (4.00%) KANA