The first table below looks at the demand for CRM skills in IT contracts advertised for the Newcastle upon Tyne region. Included is a guide to the average contractor rates offered in IT contracts that have cited CRM over the 3 months to 23 May 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Processes & Methodologies category for the Newcastle upon Tyne region.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
23 May 2013
Same period 2012 Same period 2011
Customer Relationship Management (CRM)
Rank 23 27 27
Rank change year-on-year
+4 0
Contract jobs citing CRM 5 6 4
As % of all contract IT jobs located in Newcastle upon Tyne 3.247% 2.264% 1.970%
As % of the Processes & Methodologies category 4.673% 3.209% 3.226%
Number of daily rates quoted 2 2 2
Average daily rate £305 £463 £263
Average daily rate % change year-on-year
-34.05% +76.19%
90% offered a daily rate of more than £269 £433 £253
10% offered a daily rate of more than £341 £493 £273
UK excluding London average daily rate £400 £413 £400
% change year-on-year
-3.03% +3.12%
Number of hourly rates quoted 0 0 0
Average hourly rate - - -
UK excluding London average hourly rate £22.50 £16.50 £18.75
% change year-on-year
+36.36% -12.00%
All Processes & Methodologies
Newcastle upon Tyne
Contract IT job ads with a match in the
Processes & Methodologies category
107 187 124
As % of all contract IT jobs located in Newcastle upon Tyne 69.48% 70.57% 61.08%
Number of daily rates quoted 43 109 53
Average daily rate £325 £361 £300
Average daily rate % change year-on-year
-9.84% +20.16%
90% offered a daily rate of more than £263 £238 £180
10% offered a daily rate of more than £450 £550 £400
UK excluding London average daily rate £365 £365 £375
% change year-on-year
- -2.66%
Number of hourly rates quoted 3 4 3
Average hourly rate £19.00 £31.00 £45.00
Average hourly rate % change year-on-year
-38.70% -31.11%
UK excluding London average hourly rate £30.45 £25.00 £29.00
% change year-on-year
+21.78% -13.79%
CRM
Tyne and Wear

CRM
Jobs Demand Trend

This chart provides a 3-month moving total of IT contractor jobs citing CRM across the Newcastle upon Tyne region as a proportion of the total demand within the Processes & Methodologies category.

Newcastle upon Tyne CRM Jobs Demand Trend

CRM
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing CRM across the Newcastle upon Tyne region.

Newcastle upon Tyne CRM Daily Rate Trend

CRM
Top 30 Related IT Skills

For the 6 months to 23 May 2013, IT contractor jobs across the Newcastle upon Tyne region citing CRM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited CRM.

1 5 (83.33%) SQL Server
2 4 (66.67%) .NET
2 4 (66.67%) Dynamics CRM
2 4 (66.67%) Microsoft
3 2 (33.33%) MS Excel
3 2 (33.33%) C#
3 2 (33.33%) SQL
3 2 (33.33%) Crystal Reports
3 2 (33.33%) ASP.NET
3 2 (33.33%) VBA
3 2 (33.33%) SQL Server 2008
3 2 (33.33%) SQL Server Integration Services
3 2 (33.33%) SQL Server Analysis Services
3 2 (33.33%) SQL Server Reporting Services
4 1 (16.67%) Data Analysis
4 1 (16.67%) Ajax
4 1 (16.67%) SQL Server 2005
4 1 (16.67%) Team Foundation Server
4 1 (16.67%) Business Intelligence Development Studio
4 1 (16.67%) Fireworks
4 1 (16.67%) CSS
4 1 (16.67%) XML
4 1 (16.67%) OO
4 1 (16.67%) XHTML
4 1 (16.67%) Visual Studio
4 1 (16.67%) Photoshop
4 1 (16.67%) T-SQL
4 1 (16.67%) VB
4 1 (16.67%) VB.NET
4 1 (16.67%) HTML

CRM
Top Related IT Skills by Category

For the 6 months to 23 May 2013, IT contractor jobs across the Newcastle upon Tyne region citing CRM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited CRM. Up to 20 skills are shown per category.

Application Development
1 4 (66.67%) .NET
2 2 (33.33%) ASP.NET
3 1 (16.67%) Ajax
3 1 (16.67%) CSS
3 1 (16.67%) XML
3 1 (16.67%) XHTML
3 1 (16.67%) HTML
Application Platforms
1 1 (16.67%) CMS
Applications
1 2 (33.33%) MS Excel
2 1 (16.67%) Fireworks
2 1 (16.67%) Photoshop
Business Applications
1 4 (66.67%) Dynamics CRM
Communications & Networking
1 1 (16.67%) HTTP
Database & Business Intelligence
1 5 (83.33%) SQL Server
2 2 (33.33%) Crystal Reports
2 2 (33.33%) SQL Server 2008
2 2 (33.33%) SQL Server Integration Services
2 2 (33.33%) SQL Server Analysis Services
2 2 (33.33%) SQL Server Reporting Services
3 1 (16.67%) SQL Server 2005
3 1 (16.67%) Business Intelligence Development Studio
Development Applications
1 1 (16.67%) Team Foundation Server
1 1 (16.67%) Visual Studio
General
1 1 (16.67%) Telecoms
Job Titles
1 3 (50.00%) Developer
2 2 (33.33%) Analyst
2 2 (33.33%) Data Analyst
3 1 (16.67%) Microsoft Developer
3 1 (16.67%) Dynamics CRM Developer
3 1 (16.67%) CRM Developer
3 1 (16.67%) Architect
3 1 (16.67%) .NET Developer
3 1 (16.67%) ASP.NET Developer
3 1 (16.67%) .NET Web Developer
3 1 (16.67%) Web Developer
3 1 (16.67%) Solutions Architect
3 1 (16.67%) Report Analyst
Miscellaneous
1 1 (16.67%) N-Tier
Processes & Methodologies
1 1 (16.67%) Data Analysis
1 1 (16.67%) OO
1 1 (16.67%) TOGAF
1 1 (16.67%) ERP
1 1 (16.67%) Business Intelligence
1 1 (16.67%) Workflow
1 1 (16.67%) Migration
Programming Languages
1 2 (33.33%) C#
1 2 (33.33%) SQL
1 2 (33.33%) VBA
2 1 (16.67%) T-SQL
2 1 (16.67%) VB
2 1 (16.67%) VB.NET
2 1 (16.67%) JavaScript
Vendors
1 4 (66.67%) Microsoft
2 1 (16.67%) Oracle