The table below looks at the statistics for CRM skills in IT contracts advertised for the Newcastle upon Tyne region. Included is a guide to the contractor rates offered in IT contracts that have cited CRM over the 3 months to 6 December 2016 with a comparison to the same period over the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
6 Dec 2016
Same period 2015 Same period 2014
Customer Relationship Management (CRM)
Rank 77 41 57
Rank change year-on-year
-36 +16
Contract jobs citing CRM 23 26 9
As % of all contract IT jobs located in Newcastle upon Tyne 2.01% 3.91% 1.57%
As % of the Processes & Methodologies category 2.32% 4.67% 1.82%
Number of daily rates quoted 19 17 7
Median daily rate £500 £450 £314
Median daily rate % change year-on-year
+11.11% +43.24%
90% offered a daily rate of more than £395 £325 £300
10% offered a daily rate of more than £580 £550 £610
UK excluding London median daily rate £400 £425 £400
% change year-on-year
-5.88% +6.25%
Number of hourly rates quoted 0 0 2
Median hourly rate - - £21.50
UK excluding London median hourly rate £31.45 £25.50 £17.50
% change year-on-year
+23.33% +45.71%
CRM
Tyne and Wear

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the Newcastle upon Tyne region.

Processes & Methodologies Category
Newcastle upon Tyne
Contract IT job ads with a match in the
Processes & Methodologies category
991 557 495
As % of all contract IT jobs located in Newcastle upon Tyne 86.47% 83.76% 86.09%
Number of daily rates quoted 749 373 342
Median daily rate £410 £400 £405
Median daily rate % change year-on-year
+2.50% -1.23%
90% offered a daily rate of more than £300 £275 £275
10% offered a daily rate of more than £530 £600 £500
UK excluding London median daily rate £413 £400 £385
% change year-on-year
+3.12% +3.89%
Number of hourly rates quoted 22 22 11
Median hourly rate £28.00 £26.50 £27.50
Median hourly rate % change year-on-year
+5.66% -3.63%
90% offered a hourly rate of more than £21.50 £19.35 £13.00
10% offered a hourly rate of more than £53.50 £47.50 £30.00
UK excluding London median hourly rate £31.00 £34.95 £25.00
% change year-on-year
-11.30% +39.80%

CRM
Jobs Demand Trend in Newcastle upon Tyne

The demand trend of contract jobs across the Newcastle upon Tyne region citing CRM as a proportion of all IT contracts with a match in the Processes & Methodologies category.

CRM Jobs Demand Trend in Newcastle upon Tyne

CRM
Daily Rate Trend in Newcastle upon Tyne

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing CRM across the Newcastle upon Tyne region.

CRM Daily Rate Trend in Newcastle upon Tyne

CRM
Daily Rate Histogram in Newcastle upon Tyne

This chart provides a histogram of daily rates quoted in contract IT jobs citing CRM across the Newcastle upon Tyne region over the 3 months to 6 December 2016.

CRM Daily Rate Histogram in Newcastle upon Tyne

CRM
Hourly Rate Trend in Newcastle upon Tyne

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing CRM across the Newcastle upon Tyne region.

CRM Hourly Rate Trend in Newcastle upon Tyne

CRM
Top 30 Related IT Skills in Newcastle upon Tyne

For the 6 months to 6 December 2016, IT contractor jobs citing CRM also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the Newcastle upon Tyne region with a requirement for CRM.

1 20 (62.50%) SQL Server
1 20 (62.50%) ITIL
1 20 (62.50%) Microsoft
2 18 (56.25%) SQL
2 18 (56.25%) Change Management
3 17 (53.13%) MS Excel
4 16 (50.00%) Active Directory
5 14 (43.75%) DNS
5 14 (43.75%) DHCP
5 14 (43.75%) Windows
5 14 (43.75%) Dynamics CRM
5 14 (43.75%) Problem Management
6 13 (40.63%) VMware
6 13 (40.63%) IIS
6 13 (40.63%) Microsoft Certification
6 13 (40.63%) VMware Infrastructure
7 12 (37.50%) Open Source
7 12 (37.50%) PRINCE2
7 12 (37.50%) Clustering
8 11 (34.38%) Management Information System
8 11 (34.38%) SaaS
8 11 (34.38%) PaaS
8 11 (34.38%) IaaS
9 10 (31.25%) DevOps
9 10 (31.25%) Oracle
9 10 (31.25%) Configuration Management
10 8 (25.00%) Linux
10 8 (25.00%) Apache
10 8 (25.00%) Incident Management
10 8 (25.00%) Agile Software Development

CRM
Top Related IT Skills in Newcastle upon Tyne by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 13 (40.63%) IIS
2 8 (25.00%) Apache
3 6 (18.75%) IBM Notes
4 4 (12.50%) SharePoint
5 2 (6.25%) Jetty
5 2 (6.25%) Mongrel
5 2 (6.25%) nginx
5 2 (6.25%) OpenROAD
5 2 (6.25%) Tomcat
5 2 (6.25%) Tuxedo
5 2 (6.25%) WebSphere
Applications
1 17 (53.13%) MS Excel
2 4 (12.50%) MS PowerPoint
Business Applications
1 14 (43.75%) Dynamics CRM
Cloud Services
1 11 (34.38%) IaaS
1 11 (34.38%) PaaS
1 11 (34.38%) SaaS
2 6 (18.75%) HP Helion
3 3 (9.38%) Amazon AWS
4 2 (6.25%) Amazon EC2
4 2 (6.25%) Google App Engine
4 2 (6.25%) Google Cloud Platform
Communications & Networking
1 14 (43.75%) DHCP
1 14 (43.75%) DNS
2 7 (21.88%) Firewall
3 2 (6.25%) CTI
3 2 (6.25%) FTP
3 2 (6.25%) HTTP
3 2 (6.25%) IPsec
3 2 (6.25%) SSL
3 2 (6.25%) TCP/IP
4 1 (3.13%) Network Security
Database & Business Intelligence
1 20 (62.50%) SQL Server
2 5 (15.63%) OLTP
3 3 (9.38%) Oracle Database
4 1 (3.13%) SQL Server 2012
4 1 (3.13%) SQL Server Integration Services
Development Applications
1 6 (18.75%) MSI
2 5 (15.63%) Jenkins
3 3 (9.38%) LoadRunner
4 2 (6.25%) Git (software)
4 2 (6.25%) Travis CI
General
1 5 (15.63%) Finance
2 1 (3.13%) Advertising
Job Titles
1 7 (21.88%) Support Engineer
2 6 (18.75%) Infrastructure Engineer
3 5 (15.63%) Administrator
3 5 (15.63%) DevOps Engineer
3 5 (15.63%) Windows Engineer
3 5 (15.63%) Windows Support Engineer
4 4 (12.50%) CRM Manager
4 4 (12.50%) CRM Project Manager
4 4 (12.50%) DBA
4 4 (12.50%) Project Manager
5 3 (9.38%) PRINCE2 Project Manager
6 2 (6.25%) Infrastructure Support
6 2 (6.25%) Infrastructure Support Engineer
6 2 (6.25%) QA Tester
6 2 (6.25%) Senior DevOps
6 2 (6.25%) Senior DevOps Engineer
6 2 (6.25%) Senior Infrastructure Engineer
6 2 (6.25%) Siebel Administrator
6 2 (6.25%) SQL DBA
6 2 (6.25%) Tester
Libraries, Frameworks & Software Standards
1 6 (18.75%) .NET
1 6 (18.75%) Middleware
2 2 (6.25%) J2EE
2 2 (6.25%) Servlets
2 2 (6.25%) Web Services
3 1 (3.13%) .NET Framework
3 1 (3.13%) ASP.NET
3 1 (3.13%) ASP.NET Web Forms
3 1 (3.13%) HTML
3 1 (3.13%) jQuery
3 1 (3.13%) WCF
Miscellaneous
1 12 (37.50%) Clustering
2 11 (34.38%) Management Information System
3 6 (18.75%) CMDB
4 4 (12.50%) PMI
5 2 (6.25%) Handset
6 1 (3.13%) Analytical Skills
6 1 (3.13%) Digital Media
6 1 (3.13%) Virtual Team
Operating Systems
1 14 (43.75%) Windows
2 8 (25.00%) Linux
3 7 (21.88%) Windows Server
3 7 (21.88%) Windows Server 2012
4 2 (6.25%) Unix
5 1 (3.13%) CentOS
Processes & Methodologies
1 20 (62.50%) ITIL
2 18 (56.25%) Change Management
3 14 (43.75%) Problem Management
4 12 (37.50%) Open Source
4 12 (37.50%) PRINCE2
5 10 (31.25%) Configuration Management
5 10 (31.25%) DevOps
6 8 (25.00%) Agile Software Development
6 8 (25.00%) Incident Management
7 7 (21.88%) TOGAF
8 6 (18.75%) Application Packaging
8 6 (18.75%) Data Management
8 6 (18.75%) E-Commerce
8 6 (18.75%) Escalation Management
8 6 (18.75%) High Availability
8 6 (18.75%) ITIL V3
8 6 (18.75%) Knowledge Management
8 6 (18.75%) Service Delivery
9 4 (12.50%) Project Management
9 4 (12.50%) Transition Management
Programming Languages
1 18 (56.25%) SQL
2 4 (12.50%) Java
3 2 (6.25%) C#
3 2 (6.25%) JavaScript
4 1 (3.13%) C
4 1 (3.13%) PHP
4 1 (3.13%) VB
4 1 (3.13%) VB6
Qualifications
1 13 (40.63%) Microsoft Certification
2 7 (21.88%) ITIL Certification
2 7 (21.88%) MCSA
3 5 (15.63%) MCSE
4 4 (12.50%) BPSS Clearance
4 4 (12.50%) PMI Certification
5 3 (9.38%) Security Cleared
6 2 (6.25%) PRINCE2 Certification
7 1 (3.13%) SC Cleared
Quality Assurance & Compliance
1 7 (21.88%) SLA
2 4 (12.50%) QA
3 3 (9.38%) Disclosure Scotland
System Software
1 16 (50.00%) Active Directory
2 13 (40.63%) VMware Infrastructure
3 7 (21.88%) VMware ESXi
3 7 (21.88%) vSphere
4 6 (18.75%) Microsoft App-V
4 6 (18.75%) Terminal Services
5 2 (6.25%) Xen
Systems Management
1 6 (18.75%) HP SIM
1 6 (18.75%) Microsoft Clustering
1 6 (18.75%) OpenView
1 6 (18.75%) OpenView Configuration Management
1 6 (18.75%) Perfmon
2 5 (15.63%) Puppet
3 2 (6.25%) Packer
Vendors
1 20 (62.50%) Microsoft
2 13 (40.63%) VMware
3 10 (31.25%) Oracle
4 6 (18.75%) Citrix
4 6 (18.75%) HP
4 6 (18.75%) Lotus
5 3 (9.38%) Red Hat
6 2 (6.25%) Google
6 2 (6.25%) Informatica
6 2 (6.25%) Siebel
7 1 (3.13%) Infragistics
7 1 (3.13%) RightScale