The table below looks at the statistics for CRM skills in IT contracts advertised for the Newcastle upon Tyne region. Included is a guide to the contractor rates offered in IT contracts that have cited CRM over the 3 months to 27 August 2016 with a comparison to the same period over the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
27 Aug 2016
Same period 2015 Same period 2014
Customer Relationship Management (CRM)
Rank 87 47 40
Rank change year-on-year
-40 -7
Contract jobs citing CRM 11 24 6
As % of all contract IT jobs located in Newcastle upon Tyne 1.13% 3.25% 1.55%
As % of the Processes & Methodologies category 1.35% 3.86% 1.90%
Number of daily rates quoted 8 16 2
Median daily rate £260 £408 £369
Median daily rate % change year-on-year
-36.19% +10.50%
90% offered a daily rate of more than £254 £323 £364
10% offered a daily rate of more than £323 £519 £374
UK excluding London median daily rate £400 £400 £400
Number of hourly rates quoted 1 1 0
Median hourly rate £28.50 £35.00 -
Median hourly rate % change year-on-year
-18.57% -
UK excluding London median hourly rate £17.00 £20.00 £19.91
% change year-on-year
-15.00% +0.45%
CRM
Tyne and Wear

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the Newcastle upon Tyne region.

Processes & Methodologies Category
Newcastle upon Tyne
Contract IT job ads with a match in the
Processes & Methodologies category
812 621 315
As % of all contract IT jobs located in Newcastle upon Tyne 83.45% 84.15% 81.40%
Number of daily rates quoted 569 414 214
Median daily rate £325 £440 £368
Median daily rate % change year-on-year
-26.13% +19.72%
90% offered a daily rate of more than £225 £290 £263
10% offered a daily rate of more than £488 £600 £500
UK excluding London median daily rate £400 £400 £375
% change year-on-year
- +6.66%
Number of hourly rates quoted 45 23 16
Median hourly rate £28.00 £18.00 £18.53
Median hourly rate % change year-on-year
+55.55% -2.86%
90% offered a hourly rate of more than £19.70 £12.35 £16.96
10% offered a hourly rate of more than £36.00 £42.70 £40.00
UK excluding London median hourly rate £30.00 £33.00 £26.00
% change year-on-year
-9.09% +26.92%

CRM
Jobs Demand Trend in Newcastle upon Tyne

The demand trend of contract jobs across the Newcastle upon Tyne region citing CRM as a proportion of all IT contracts with a match in the Processes & Methodologies category.

CRM Jobs Demand Trend in Newcastle upon Tyne

CRM
Daily Rate Trend in Newcastle upon Tyne

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing CRM across the Newcastle upon Tyne region.

CRM Daily Rate Trend in Newcastle upon Tyne

CRM
Hourly Rate Trend in Newcastle upon Tyne

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing CRM across the Newcastle upon Tyne region.

CRM Hourly Rate Trend in Newcastle upon Tyne

CRM
Top 30 Related IT Skills in Newcastle upon Tyne

For the 6 months to 27 August 2016, IT contractor jobs citing CRM also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the Newcastle upon Tyne region with a requirement for CRM.

1 16 (48.48%) Change Management
2 15 (45.45%) Microsoft
3 14 (42.42%) Configuration Management
3 14 (42.42%) ITIL
3 14 (42.42%) Incident Management
3 14 (42.42%) CMDB
3 14 (42.42%) Problem Management
3 14 (42.42%) ITIL V3
4 13 (39.39%) Escalation Management
4 13 (39.39%) Knowledge Management
4 13 (39.39%) E-Commerce
4 13 (39.39%) Service Delivery
4 13 (39.39%) SLA
4 13 (39.39%) HP
5 12 (36.36%) Agile Software Development
6 11 (33.33%) SQL Server
6 11 (33.33%) Windows
6 11 (33.33%) SQL
7 10 (30.30%) Oracle
7 10 (30.30%) MS Excel
7 10 (30.30%) Active Directory
8 9 (27.27%) OpenView
8 9 (27.27%) Lotus
8 9 (27.27%) Terminal Services
8 9 (27.27%) Middleware
8 9 (27.27%) OpenView Configuration Management
8 9 (27.27%) Citrix
8 9 (27.27%) Microsoft Certification
8 9 (27.27%) DHCP
8 9 (27.27%) DNS

CRM
Top Related IT Skills in Newcastle upon Tyne by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 9 (27.27%) Apache
1 9 (27.27%) IBM Notes
1 9 (27.27%) IIS
2 3 (9.09%) Documentum
2 3 (9.09%) SharePoint
3 2 (6.06%) BizTalk Server
3 2 (6.06%) Oracle Workflow
4 1 (3.03%) CMS
4 1 (3.03%) Sitecore CMS
Applications
1 10 (30.30%) MS Excel
2 2 (6.06%) MS PowerPoint
Business Applications
1 8 (24.24%) Dynamics CRM
Cloud Services
1 1 (3.03%) Microsoft Azure
Communications & Networking
1 9 (27.27%) DHCP
1 9 (27.27%) DNS
1 9 (27.27%) Firewall
2 6 (18.18%) Network Security
Database & Business Intelligence
1 11 (33.33%) SQL Server
2 4 (12.12%) SQL Server Integration Services
3 2 (6.06%) Big Data
3 2 (6.06%) Data Warehouse
3 2 (6.06%) OLAP
3 2 (6.06%) OLTP
4 1 (3.03%) MongoDB
4 1 (3.03%) NoSQL
4 1 (3.03%) RDBMS
4 1 (3.03%) Relational Database
4 1 (3.03%) SQL Server Analysis Services
4 1 (3.03%) SQL Server Reporting Services
Development Applications
1 9 (27.27%) MSI
2 1 (3.03%) Cucumber
2 1 (3.03%) Selenium
2 1 (3.03%) WebDriver
General
1 3 (9.09%) Finance
2 1 (3.03%) Manufacturing
Job Titles
1 8 (24.24%) Wintel Support
2 7 (21.21%) Support Engineer
3 5 (15.15%) Windows Engineer
3 5 (15.15%) Windows Support Engineer
4 3 (9.09%) Analyst
4 3 (9.09%) Developer
4 3 (9.09%) Wintel Engineer
5 2 (6.06%) Content Designer
5 2 (6.06%) CRM Manager
5 2 (6.06%) CRM Project Manager
5 2 (6.06%) CRM Specialist
5 2 (6.06%) Data Analyst
5 2 (6.06%) Designer
5 2 (6.06%) Dynamics CRM Specialist
5 2 (6.06%) Project Manager
5 2 (6.06%) Tester
5 2 (6.06%) Wintel Support Engineer
6 1 (3.03%) Agile Developer
6 1 (3.03%) C# .NET Developer
6 1 (3.03%) NoSQL Architect
Libraries, Frameworks & Software Standards
1 9 (27.27%) Middleware
2 3 (9.09%) .NET
2 3 (9.09%) REST
3 2 (6.06%) ASP.NET
3 2 (6.06%) JSON
3 2 (6.06%) Play Framework
3 2 (6.06%) SOAP
3 2 (6.06%) XML
4 1 (3.03%) .NET Framework
4 1 (3.03%) ASP.NET Web Forms
4 1 (3.03%) HTML
4 1 (3.03%) J2EE
4 1 (3.03%) jQuery
4 1 (3.03%) WCF
Miscellaneous
1 14 (42.42%) CMDB
2 9 (27.27%) Clustering
2 9 (27.27%) Management Information System
3 6 (18.18%) Digital Media
4 3 (9.09%) Analytical Skills
5 2 (6.06%) PMI
6 1 (3.03%) CESG
6 1 (3.03%) Enterprise Software
6 1 (3.03%) User Experience
Operating Systems
1 11 (33.33%) Windows
2 1 (3.03%) Windows 8
2 1 (3.03%) Windows Server 2012
Processes & Methodologies
1 16 (48.48%) Change Management
2 14 (42.42%) Configuration Management
2 14 (42.42%) Incident Management
2 14 (42.42%) ITIL
2 14 (42.42%) ITIL V3
2 14 (42.42%) Problem Management
3 13 (39.39%) E-Commerce
3 13 (39.39%) Escalation Management
3 13 (39.39%) Knowledge Management
3 13 (39.39%) Service Delivery
4 12 (36.36%) Agile Software Development
5 9 (27.27%) Application Packaging
5 9 (27.27%) High Availability
6 6 (18.18%) ERP
6 6 (18.18%) Web Development
7 3 (9.09%) TDD
7 3 (9.09%) Workflow
8 2 (6.06%) Resource Management
8 2 (6.06%) Scrum
8 2 (6.06%) TOGAF
Programming Languages
1 11 (33.33%) SQL
2 8 (24.24%) JavaScript
3 7 (21.21%) Java
4 6 (18.18%) PHP
5 3 (9.09%) C#
6 2 (6.06%) T-SQL
7 1 (3.03%) C
7 1 (3.03%) Perl
7 1 (3.03%) Python
7 1 (3.03%) Ruby
7 1 (3.03%) Shell Script
7 1 (3.03%) VB.NET
Qualifications
1 9 (27.27%) Microsoft Certification
2 4 (12.12%) Security Cleared
3 3 (9.09%) SC Cleared
4 2 (6.06%) PMI Certification
5 1 (3.03%) Degree
Quality Assurance & Compliance
1 13 (39.39%) SLA
2 2 (6.06%) QA
3 1 (3.03%) Disclosure Scotland
3 1 (3.03%) GPG13
3 1 (3.03%) WAI
3 1 (3.03%) WCAG
System Software
1 10 (30.30%) Active Directory
2 9 (27.27%) Microsoft App-V
2 9 (27.27%) Terminal Services
2 9 (27.27%) VMware Infrastructure
Systems Management
1 9 (27.27%) Microsoft Clustering
1 9 (27.27%) OpenView
1 9 (27.27%) OpenView Configuration Management
1 9 (27.27%) Perfmon
2 7 (21.21%) HP SIM
3 1 (3.03%) Opscode Chef
3 1 (3.03%) Puppet
Vendors
1 15 (45.45%) Microsoft
2 13 (39.39%) HP
3 10 (30.30%) Oracle
4 9 (27.27%) Citrix
4 9 (27.27%) Lotus
4 9 (27.27%) VMware
5 2 (6.06%) Sitecore
6 1 (3.03%) Infragistics
6 1 (3.03%) Pega
Newcastle Upon Tyne, Tyne and Wear
Oscar
Rate: £400 - £500 per day
Posted: Yesterday
Newcastle Upon Tyne, Tyne and Wear
Oscar
Rate: £450 - £550 per day
Posted: Yesterday