The table below looks at the statistics for CRM skills in IT contracts advertised for the Newcastle upon Tyne region. Included is a guide to the contractor rates offered in IT contracts that have cited CRM over the 3 months to 28 September 2016 with a comparison to the same period over the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
28 Sep 2016
Same period 2015 Same period 2014
Customer Relationship Management (CRM)
Rank 87 59 53
Rank change year-on-year
-28 -6
Contract jobs citing CRM 24 21 8
As % of all contract IT jobs located in Newcastle upon Tyne 2.11% 2.64% 1.72%
As % of the Processes & Methodologies category 2.44% 3.10% 2.03%
Number of daily rates quoted 21 15 3
Median daily rate £475 £410 £300
Median daily rate % change year-on-year
+15.85% +36.66%
UK excluding London median daily rate £400 £425 £400
% change year-on-year
-5.88% +6.25%
Number of hourly rates quoted 0 1 2
Median hourly rate - £35.00 £21.50
Median hourly rate % change year-on-year
- +62.79%
UK excluding London median hourly rate £17.50 £17.00 £20.00
% change year-on-year
+2.94% -15.00%
CRM
Tyne and Wear

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the Newcastle upon Tyne region.

Processes & Methodologies Category
Newcastle upon Tyne
Contract IT job ads with a match in the
Processes & Methodologies category
984 677 395
As % of all contract IT jobs located in Newcastle upon Tyne 86.32% 85.16% 84.95%
Number of daily rates quoted 732 478 260
Median daily rate £400 £425 £364
Median daily rate % change year-on-year
-5.88% +16.83%
90% offered a daily rate of more than £260 £300 £275
10% offered a daily rate of more than £516 £575 £500
UK excluding London median daily rate £400 £400 £375
% change year-on-year
- +6.66%
Number of hourly rates quoted 25 18 22
Median hourly rate £34.33 £18.00 £21.80
Median hourly rate % change year-on-year
+90.70% -17.43%
90% offered a hourly rate of more than £24.00 £10.94 £13.00
10% offered a hourly rate of more than £37.00 £43.00 £30.00
UK excluding London median hourly rate £32.50 £33.64 £26.25
% change year-on-year
-3.38% +28.15%

CRM
Jobs Demand Trend in Newcastle upon Tyne

The demand trend of contract jobs across the Newcastle upon Tyne region citing CRM as a proportion of all IT contracts with a match in the Processes & Methodologies category.

CRM Jobs Demand Trend in Newcastle upon Tyne

CRM
Daily Rate Trend in Newcastle upon Tyne

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing CRM across the Newcastle upon Tyne region.

CRM Daily Rate Trend in Newcastle upon Tyne

CRM
Daily Rate Histogram in Newcastle upon Tyne

This chart provides a histogram of daily rates quoted in contract IT jobs citing CRM across the Newcastle upon Tyne region over the 3 months to 28 September 2016.

CRM Daily Rate Histogram in Newcastle upon Tyne

CRM
Hourly Rate Trend in Newcastle upon Tyne

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing CRM across the Newcastle upon Tyne region.

CRM Hourly Rate Trend in Newcastle upon Tyne

CRM
Top 30 Related IT Skills in Newcastle upon Tyne

For the 6 months to 28 September 2016, IT contractor jobs citing CRM also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the Newcastle upon Tyne region with a requirement for CRM.

1 28 (57.14%) ITIL
2 26 (53.06%) Microsoft
3 24 (48.98%) Change Management
4 23 (46.94%) SQL
4 23 (46.94%) SQL Server
5 22 (44.90%) Problem Management
6 20 (40.82%) Active Directory
7 19 (38.78%) MS Excel
7 19 (38.78%) Dynamics CRM
8 18 (36.73%) Configuration Management
9 17 (34.69%) DHCP
9 17 (34.69%) DNS
9 17 (34.69%) Windows
9 17 (34.69%) Agile Software Development
10 16 (32.65%) Incident Management
10 16 (32.65%) VMware
10 16 (32.65%) IIS
10 16 (32.65%) Microsoft Certification
10 16 (32.65%) VMware Infrastructure
11 15 (30.61%) Clustering
12 14 (28.57%) Management Information System
12 14 (28.57%) SLA
12 14 (28.57%) CMDB
12 14 (28.57%) ITIL V3
13 13 (26.53%) Escalation Management
13 13 (26.53%) HP
13 13 (26.53%) E-Commerce
13 13 (26.53%) Service Delivery
13 13 (26.53%) Knowledge Management
14 12 (24.49%) Oracle

CRM
Top Related IT Skills in Newcastle upon Tyne by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 16 (32.65%) IIS
2 11 (22.45%) Apache
3 9 (18.37%) IBM Notes
4 3 (6.12%) Documentum
5 2 (4.08%) Jetty
5 2 (4.08%) Mongrel
5 2 (4.08%) nginx
5 2 (4.08%) OpenROAD
5 2 (4.08%) Oracle Workflow
5 2 (4.08%) SharePoint
5 2 (4.08%) Tomcat
5 2 (4.08%) Tuxedo
5 2 (4.08%) WebSphere
6 1 (2.04%) BizTalk Server
6 1 (2.04%) CMS
6 1 (2.04%) Sitecore CMS
Applications
1 19 (38.78%) MS Excel
2 2 (4.08%) MS PowerPoint
Business Applications
1 19 (38.78%) Dynamics CRM
Cloud Services
1 11 (22.45%) IaaS
1 11 (22.45%) PaaS
1 11 (22.45%) SaaS
2 6 (12.24%) HP Helion
3 3 (6.12%) Amazon AWS
4 2 (4.08%) Amazon EC2
4 2 (4.08%) Google App Engine
4 2 (4.08%) Google Cloud Platform
5 1 (2.04%) Microsoft Azure
Communications & Networking
1 17 (34.69%) DHCP
1 17 (34.69%) DNS
2 10 (20.41%) Firewall
3 7 (14.29%) Network Security
4 2 (4.08%) FTP
4 2 (4.08%) HTTP
4 2 (4.08%) IPsec
4 2 (4.08%) SSL
4 2 (4.08%) TCP/IP
Database & Business Intelligence
1 23 (46.94%) SQL Server
2 7 (14.29%) OLTP
3 3 (6.12%) Oracle Database
3 3 (6.12%) SQL Server Integration Services
4 2 (4.08%) Big Data
4 2 (4.08%) Data Warehouse
4 2 (4.08%) OLAP
5 1 (2.04%) MongoDB
5 1 (2.04%) NoSQL
5 1 (2.04%) SQL Server 2012
Development Applications
1 9 (18.37%) MSI
2 3 (6.12%) Jenkins
2 3 (6.12%) LoadRunner
3 2 (4.08%) Travis CI
4 1 (2.04%) Cucumber
4 1 (2.04%) Selenium
4 1 (2.04%) WebDriver
General
1 3 (6.12%) Finance
Job Titles
1 9 (18.37%) Support Engineer
2 8 (16.33%) Wintel Support
3 6 (12.24%) Infrastructure Engineer
4 5 (10.20%) DevOps Engineer
4 5 (10.20%) Windows Engineer
4 5 (10.20%) Windows Support Engineer
5 4 (8.16%) Analyst
5 4 (8.16%) DBA
6 3 (6.12%) Administrator
6 3 (6.12%) Tester
6 3 (6.12%) Wintel Engineer
7 2 (4.08%) Content Designer
7 2 (4.08%) CRM Manager
7 2 (4.08%) CRM Specialist
7 2 (4.08%) Designer
7 2 (4.08%) Dynamics CRM Specialist
7 2 (4.08%) Infrastructure Support
7 2 (4.08%) Senior DevOps
7 2 (4.08%) Senior DevOps Engineer
7 2 (4.08%) Wintel Support Engineer
Libraries, Frameworks & Software Standards
1 9 (18.37%) Middleware
2 6 (12.24%) .NET
3 3 (6.12%) J2EE
3 3 (6.12%) REST
4 2 (4.08%) JSON
4 2 (4.08%) Play Framework
4 2 (4.08%) Servlets
4 2 (4.08%) SOAP
4 2 (4.08%) XML
5 1 (2.04%) .NET Framework
5 1 (2.04%) ASP.NET
5 1 (2.04%) ASP.NET Web Forms
5 1 (2.04%) HTML
5 1 (2.04%) jQuery
5 1 (2.04%) WCF
Miscellaneous
1 15 (30.61%) Clustering
2 14 (28.57%) CMDB
2 14 (28.57%) Management Information System
3 7 (14.29%) Digital Media
4 2 (4.08%) Analytical Skills
4 2 (4.08%) PMI
5 1 (2.04%) Enterprise Software
5 1 (2.04%) User Experience
5 1 (2.04%) Virtual Team
Operating Systems
1 17 (34.69%) Windows
2 8 (16.33%) Linux
3 7 (14.29%) Windows Server
3 7 (14.29%) Windows Server 2012
4 1 (2.04%) CentOS
Processes & Methodologies
1 28 (57.14%) ITIL
2 24 (48.98%) Change Management
3 22 (44.90%) Problem Management
4 18 (36.73%) Configuration Management
5 17 (34.69%) Agile Software Development
6 16 (32.65%) Incident Management
7 14 (28.57%) ITIL V3
8 13 (26.53%) E-Commerce
8 13 (26.53%) Escalation Management
8 13 (26.53%) Knowledge Management
8 13 (26.53%) Service Delivery
9 12 (24.49%) Open Source
10 10 (20.41%) PRINCE2
11 9 (18.37%) Application Packaging
11 9 (18.37%) High Availability
11 9 (18.37%) TOGAF
12 8 (16.33%) DevOps
13 7 (14.29%) ERP
13 7 (14.29%) Web Development
14 6 (12.24%) Data Management
Programming Languages
1 23 (46.94%) SQL
2 10 (20.41%) Java
3 8 (16.33%) JavaScript
4 7 (14.29%) PHP
5 2 (4.08%) C#
5 2 (4.08%) T-SQL
6 1 (2.04%) C
6 1 (2.04%) VB
6 1 (2.04%) VB6
Qualifications
1 16 (32.65%) Microsoft Certification
2 7 (14.29%) ITIL Certification
2 7 (14.29%) MCSA
3 6 (12.24%) Security Cleared
4 5 (10.20%) MCSE
5 4 (8.16%) BPSS Clearance
5 4 (8.16%) SC Cleared
6 2 (4.08%) PMI Certification
6 2 (4.08%) PRINCE2 Certification
Quality Assurance & Compliance
1 14 (28.57%) SLA
2 6 (12.24%) QA
3 3 (6.12%) Disclosure Scotland
System Software
1 20 (40.82%) Active Directory
2 16 (32.65%) VMware Infrastructure
3 9 (18.37%) Microsoft App-V
3 9 (18.37%) Terminal Services
4 7 (14.29%) VMware ESXi
4 7 (14.29%) vSphere
5 2 (4.08%) Xen
Systems Management
1 9 (18.37%) Microsoft Clustering
1 9 (18.37%) OpenView
1 9 (18.37%) OpenView Configuration Management
1 9 (18.37%) Perfmon
2 7 (14.29%) HP SIM
3 4 (8.16%) Puppet
4 1 (2.04%) Opscode Chef
Vendors
1 26 (53.06%) Microsoft
2 16 (32.65%) VMware
3 13 (26.53%) HP
4 12 (24.49%) Oracle
5 9 (18.37%) Citrix
5 9 (18.37%) Lotus
6 2 (4.08%) Google
6 2 (4.08%) Sitecore
7 1 (2.04%) Infragistics
7 1 (2.04%) Pega
7 1 (2.04%) Red Hat
7 1 (2.04%) RightScale
Newcastle Upon Tyne, Tyne and Wear
Oscar
Rate: £450 - £550 per day
Posted: 4 days ago