The table below looks at the statistics for CRM skills in IT contracts advertised for the Newcastle upon Tyne region. Included is a guide to the contractor rates offered in IT contracts that have cited CRM over the 3 months to 29 June 2016 with a comparison to the same period over the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
29 Jun 2016
Same period 2015 Same period 2014
Customer Relationship Management (CRM)
Rank 94 52 32
Rank change year-on-year
-42 -20
Contract jobs citing CRM 25 8 14
As % of all contract IT jobs located in Newcastle upon Tyne 1.86% 1.37% 3.88%
As % of the Processes & Methodologies category 2.11% 1.73% 5.28%
Number of daily rates quoted 14 6 12
Median daily rate £325 £409 £253
Median daily rate % change year-on-year
-20.48% +61.88%
90% offered a daily rate of more than £201 £338 £200
10% offered a daily rate of more than £407 £426 £414
UK excluding London median daily rate £400 £388 £388
% change year-on-year
+3.22% -
Number of hourly rates quoted 7 0 0
Median hourly rate £27.00 - -
UK excluding London median hourly rate £20.00 £16.00 £20.00
% change year-on-year
+25.00% -20.00%
CRM
Tyne and Wear

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the Newcastle upon Tyne region.

Processes & Methodologies Category
Newcastle upon Tyne
Contract IT job ads with a match in the
Processes & Methodologies category
1183 463 265
As % of all contract IT jobs located in Newcastle upon Tyne 88.15% 79.42% 73.41%
Number of daily rates quoted 798 311 198
Median daily rate £320 £395 £350
Median daily rate % change year-on-year
-18.98% +12.85%
90% offered a daily rate of more than £225 £250 £239
10% offered a daily rate of more than £500 £550 £453
UK excluding London median daily rate £400 £385 £375
% change year-on-year
+3.89% +2.66%
Number of hourly rates quoted 69 31 5
Median hourly rate £28.00 £15.00 £33.50
Median hourly rate % change year-on-year
+86.66% -55.22%
90% offered a hourly rate of more than £22.00 £11.40 £16.50
10% offered a hourly rate of more than £36.00 £38.30 £45.00
UK excluding London median hourly rate £28.50 £30.00 £30.00
% change year-on-year
-5.00% -

CRM
Jobs Demand Trend in Newcastle upon Tyne

The demand trend of contract jobs across the Newcastle upon Tyne region citing CRM as a proportion of all IT contracts with a match in the Processes & Methodologies category.

CRM Jobs Demand Trend in Newcastle upon Tyne

CRM
Daily Rate Trend in Newcastle upon Tyne

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing CRM across the Newcastle upon Tyne region.

CRM Daily Rate Trend in Newcastle upon Tyne

CRM
Daily Rate Histogram in Newcastle upon Tyne

This chart provides a histogram of daily rates quoted in contract IT jobs citing CRM across the Newcastle upon Tyne region over the 3 months to 29 June 2016.

CRM Daily Rate Histogram in Newcastle upon Tyne

CRM
Hourly Rate Trend in Newcastle upon Tyne

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing CRM across the Newcastle upon Tyne region.

CRM Hourly Rate Trend in Newcastle upon Tyne

CRM
Top 30 Related IT Skills in Newcastle upon Tyne

For the 6 months to 29 June 2016, IT contractor jobs citing CRM also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the Newcastle upon Tyne region with a requirement for CRM.

1 24 (47.06%) Microsoft
1 24 (47.06%) Dynamics CRM
2 23 (45.10%) Agile Software Development
3 17 (33.33%) JavaScript
4 16 (31.37%) SQL Server
5 15 (29.41%) Security Cleared
6 13 (25.49%) SC Cleared
6 13 (25.49%) .NET
7 12 (23.53%) ITIL
7 12 (23.53%) XML
7 12 (23.53%) Scrum
8 11 (21.57%) Service Delivery
8 11 (21.57%) Change Management
8 11 (21.57%) Incident Management
8 11 (21.57%) CMDB
8 11 (21.57%) Problem Management
8 11 (21.57%) ASP.NET
8 11 (21.57%) Configuration Management
8 11 (21.57%) ITIL V3
9 10 (19.61%) Test Scripting
9 10 (19.61%) Escalation Management
9 10 (19.61%) SLA
9 10 (19.61%) HP
9 10 (19.61%) Web Services
9 10 (19.61%) E-Commerce
9 10 (19.61%) Oracle
9 10 (19.61%) C#
9 10 (19.61%) Knowledge Management
10 9 (17.65%) SQL
10 9 (17.65%) Visual Studio

CRM
Top Related IT Skills in Newcastle upon Tyne by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 6 (11.76%) Apache
1 6 (11.76%) IBM Notes
1 6 (11.76%) IIS
2 3 (5.88%) Documentum
3 2 (3.92%) BizTalk Server
3 2 (3.92%) CMS
3 2 (3.92%) Oracle Workflow
4 1 (1.96%) ArcGIS
4 1 (1.96%) SharePoint
4 1 (1.96%) Sitecore CMS
Applications
1 7 (13.73%) MS Excel
2 1 (1.96%) MS Office
2 1 (1.96%) MS Visio
2 1 (1.96%) Photoshop
Business Applications
1 24 (47.06%) Dynamics CRM
2 2 (3.92%) Oracle EBS R12
2 2 (3.92%) Oracle iProcurement
2 2 (3.92%) Oracle iSupplier
3 1 (1.96%) BigMachines
3 1 (1.96%) Eloqua
Cloud Services
1 1 (1.96%) Cloud Computing
1 1 (1.96%) Microsoft Azure
1 1 (1.96%) SaaS
Communications & Networking
1 6 (11.76%) DHCP
1 6 (11.76%) DNS
1 6 (11.76%) Firewall
1 6 (11.76%) Network Security
2 1 (1.96%) Internet
Database & Business Intelligence
1 16 (31.37%) SQL Server
2 9 (17.65%) Relational Database
3 4 (7.84%) SQL Server Integration Services
4 2 (3.92%) Big Data
4 2 (3.92%) Data Warehouse
4 2 (3.92%) OLAP
4 2 (3.92%) OLTP
4 2 (3.92%) Oracle BI EE
5 1 (1.96%) GIS
5 1 (1.96%) MongoDB
5 1 (1.96%) NoSQL
5 1 (1.96%) RDBMS
5 1 (1.96%) SQL Server Analysis Services
5 1 (1.96%) SQL Server Reporting Services
Development Applications
1 9 (17.65%) Visual Studio
2 6 (11.76%) MSI
3 1 (1.96%) Axure RP
3 1 (1.96%) Cucumber
3 1 (1.96%) Oracle APEX
3 1 (1.96%) Selenium
3 1 (1.96%) Team Foundation Server
3 1 (1.96%) WebDriver
General
1 4 (7.84%) Finance
2 2 (3.92%) Advertising
3 1 (1.96%) Manufacturing
3 1 (1.96%) Retail
Job Titles
1 16 (31.37%) Developer
2 10 (19.61%) CRM Developer
3 9 (17.65%) Dynamics CRM Developer
4 8 (15.69%) Wintel Support
5 6 (11.76%) Microsoft Developer
6 5 (9.80%) Designer
6 5 (9.80%) Scrum Master
6 5 (9.80%) Support Engineer
7 4 (7.84%) Senior Developer
8 3 (5.88%) Analyst
8 3 (5.88%) Consultant
8 3 (5.88%) Windows Engineer
8 3 (5.88%) Windows Support Engineer
9 2 (3.92%) .NET Developer
9 2 (3.92%) Content Designer
9 2 (3.92%) Digital Designer
9 2 (3.92%) Dynamics CRM Specialist
9 2 (3.92%) Junior
9 2 (3.92%) Procurement Consultant
9 2 (3.92%) Tester
Libraries, Frameworks & Software Standards
1 13 (25.49%) .NET
2 12 (23.53%) XML
3 11 (21.57%) ASP.NET
4 10 (19.61%) Web Services
5 9 (17.65%) ADO.NET
6 6 (11.76%) Middleware
7 3 (5.88%) CSS
7 3 (5.88%) HTML
7 3 (5.88%) REST
7 3 (5.88%) SOAP
8 2 (3.92%) JSON
8 2 (3.92%) Play Framework
9 1 (1.96%) .NET Framework
9 1 (1.96%) CSS3
9 1 (1.96%) D3.js
9 1 (1.96%) HTML5
9 1 (1.96%) jQuery
9 1 (1.96%) Mason
9 1 (1.96%) RESTful
9 1 (1.96%) Visualforce
Miscellaneous
1 11 (21.57%) CMDB
2 6 (11.76%) Clustering
2 6 (11.76%) Digital Media
2 6 (11.76%) Management Information System
3 4 (7.84%) User Experience
4 2 (3.92%) Analytical Skills
5 1 (1.96%) CESG
5 1 (1.96%) Enterprise Software
Operating Systems
1 7 (13.73%) Windows
2 1 (1.96%) Windows 8
2 1 (1.96%) Windows Server 2012
Processes & Methodologies
1 23 (45.10%) Agile Software Development
2 12 (23.53%) ITIL
2 12 (23.53%) Scrum
3 11 (21.57%) Change Management
3 11 (21.57%) Configuration Management
3 11 (21.57%) Incident Management
3 11 (21.57%) ITIL V3
3 11 (21.57%) Problem Management
3 11 (21.57%) Service Delivery
4 10 (19.61%) E-Commerce
4 10 (19.61%) Escalation Management
4 10 (19.61%) Knowledge Management
4 10 (19.61%) Test Scripting
5 9 (17.65%) Test Automation
6 7 (13.73%) ERP
6 7 (13.73%) Web Development
7 6 (11.76%) Application Packaging
7 6 (11.76%) High Availability
8 3 (5.88%) Migration
8 3 (5.88%) Workflow
Programming Languages
1 17 (33.33%) JavaScript
2 10 (19.61%) C#
3 9 (17.65%) SQL
4 8 (15.69%) Java
5 7 (13.73%) PHP
6 3 (5.88%) T-SQL
7 1 (1.96%) Apex Code
7 1 (1.96%) C
7 1 (1.96%) Perl
7 1 (1.96%) Python
7 1 (1.96%) Ruby
7 1 (1.96%) Shell Script
7 1 (1.96%) VB.NET
Qualifications
1 15 (29.41%) Security Cleared
2 13 (25.49%) SC Cleared
3 6 (11.76%) Microsoft Certification
4 2 (3.92%) Degree
5 1 (1.96%) BPSS Clearance
5 1 (1.96%) ITIL Certification
Quality Assurance & Compliance
1 10 (19.61%) SLA
2 2 (3.92%) QA
3 1 (1.96%) Disclosure Scotland
3 1 (1.96%) GPG13
3 1 (1.96%) WAI
3 1 (1.96%) WCAG
System Software
1 7 (13.73%) Active Directory
2 6 (11.76%) Microsoft App-V
2 6 (11.76%) Terminal Services
2 6 (11.76%) VMware Infrastructure
Systems Management
1 6 (11.76%) Microsoft Clustering
1 6 (11.76%) OpenView
1 6 (11.76%) OpenView Configuration Management
1 6 (11.76%) Perfmon
2 4 (7.84%) HP SIM
3 1 (1.96%) Opscode Chef
3 1 (1.96%) Puppet
Vendors
1 24 (47.06%) Microsoft
2 10 (19.61%) HP
2 10 (19.61%) Oracle
3 6 (11.76%) Citrix
3 6 (11.76%) Lotus
3 6 (11.76%) VMware
4 2 (3.92%) Sitecore
5 1 (1.96%) Adobe
5 1 (1.96%) Kofax
5 1 (1.96%) Pega
5 1 (1.96%) Salesforce.com
5 1 (1.96%) Siebel
5 1 (1.96%) Tableau
Newcastle Upon Tyne, Tyne and Wear
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