The first table below looks at the demand for CRM skills in IT contracts advertised for the Tyne and Wear region. Included is a guide to the average contractor rates offered in IT contracts that have cited CRM over the 3 months to 18 April 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Processes & Methodologies category for the Tyne and Wear region.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
18 Apr 2014
Same period 2013 Same period 2012
Customer Relationship Management (CRM)
Rank 37 30 32
Rank change year-on-year
-7 +2
Contract jobs citing CRM 23 2 4
As % of all contract IT jobs located in Tyne and Wear 4.28% 0.96% 1.44%
As % of the Processes & Methodologies category 5.53% 1.40% 2.09%
Number of daily rates quoted 20 0 1
Average daily rate £243 - £250
UK excluding London average daily rate £400 £400 £405
% change year-on-year
- -1.23%
Number of hourly rates quoted 0 0 0
Average hourly rate - - -
UK excluding London average hourly rate £17.50 £22.50 £22.50
% change year-on-year
-22.22% -
Processes & Methodologies Category
Tyne and Wear
Contract IT job ads with a match in the
Processes & Methodologies category
416 143 191
As % of all contract IT jobs located in Tyne and Wear 77.47% 68.75% 68.71%
Number of daily rates quoted 276 50 93
Average daily rate £300 £325 £340
Average daily rate % change year-on-year
-7.69% -4.41%
90% offered a daily rate of more than £201 £258 £250
10% offered a daily rate of more than £465 £450 £550
UK excluding London average daily rate £375 £360 £370
% change year-on-year
+4.16% -2.70%
Number of hourly rates quoted 4 12 11
Average hourly rate £19.75 £18.90 £14.00
Average hourly rate % change year-on-year
+4.49% +35.00%
90% offered a hourly rate of more than £16.03 £13.11 £10.27
10% offered a hourly rate of more than £25.00 £18.90 £41.00
UK excluding London average hourly rate £30.00 £32.00 £27.50
% change year-on-year
-6.25% +16.36%
CRM
North East

CRM
Jobs Demand Trend in Tyne and Wear

This chart provides a 3-month moving total of IT contractor jobs citing CRM across the Tyne and Wear region as a proportion of the total demand within the Processes & Methodologies category.

CRM Jobs Demand Trend in Tyne and Wear

CRM
Daily Rate Trend in Tyne and Wear

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing CRM across the Tyne and Wear region.

CRM Daily Rate Trend in Tyne and Wear

CRM
Daily Rate Histogram in Tyne and Wear

This chart provides a histogram of daily rates quoted in contract IT jobs citing CRM across the Tyne and Wear region over the 3 months to 18 April 2014.

CRM Daily Rate Histogram in Tyne and Wear

CRM
Contract Job Locations in Tyne and Wear

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing CRM within the Tyne and Wear region over the 3 months to 18 April 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Find
Job
Vacancies
Newcastle upon Tyne -11 20 £240 - 13
CRM
North East

CRM
Top 30 Related IT Skills in Tyne and Wear

For the 6 months to 18 April 2014, IT contractor jobs across the Tyne and Wear region citing CRM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited CRM.

1 18 (64.29%) Dynamics CRM
2 16 (57.14%) Oracle
2 16 (57.14%) SQL Server
2 16 (57.14%) Security Cleared
3 15 (53.57%) SC Cleared
3 15 (53.57%) C#
3 15 (53.57%) ASP.NET
3 15 (53.57%) .NET
3 15 (53.57%) SQL Server Reporting Services
4 14 (50.00%) SharePoint
4 14 (50.00%) BizTalk Server
4 14 (50.00%) VB.NET
4 14 (50.00%) SQL Server Integration Services
4 14 (50.00%) SQL Server Analysis Services
5 13 (46.43%) Microsoft
6 12 (42.86%) Integration Testing
6 12 (42.86%) Test Scripting
7 11 (39.29%) Relational Database
7 11 (39.29%) RDBMS
7 11 (39.29%) Windows
8 10 (35.71%) Windows 8
9 8 (28.57%) Finance
10 7 (25.00%) Lagan
10 7 (25.00%) Windows Server 2012
11 6 (21.43%) Degree
11 6 (21.43%) Manufacturing
12 5 (17.86%) Open Text
13 4 (14.29%) User Stories
13 4 (14.29%) Unit Testing
14 3 (10.71%) Business Analysis

CRM
Top Related IT Skills in Tyne and Wear by Category

For the 6 months to 18 April 2014, IT contractor jobs across the Tyne and Wear region citing CRM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited CRM. Up to 20 skills are shown per category.

Application Platforms
1 14 (50.00%) SharePoint
1 14 (50.00%) BizTalk Server
2 2 (7.14%) Oracle Workflow
2 2 (7.14%) Oracle UPK
3 1 (3.57%) IIS
Applications
1 2 (7.14%) MS Excel
Business Applications
1 18 (64.29%) Dynamics CRM
2 2 (7.14%) Oracle EBS
2 2 (7.14%) Oracle CRM
2 2 (7.14%) Oracle Applications
2 2 (7.14%) Oracle General Ledger
2 2 (7.14%) Oracle EBS R12
2 2 (7.14%) Oracle Payables
2 2 (7.14%) Oracle Receivables
3 1 (3.57%) SAP CRM
Database & Business Intelligence
1 16 (57.14%) SQL Server
2 15 (53.57%) SQL Server Reporting Services
3 14 (50.00%) SQL Server Integration Services
3 14 (50.00%) SQL Server Analysis Services
4 11 (39.29%) Relational Database
4 11 (39.29%) RDBMS
5 2 (7.14%) EDRMS
6 1 (3.57%) Oracle Database
6 1 (3.57%) Oracle Discoverer
6 1 (3.57%) Oracle Database 10g
6 1 (3.57%) SAP BW
6 1 (3.57%) Oracle Reports
6 1 (3.57%) DB2
6 1 (3.57%) Crystal Reports
Development Applications
1 2 (7.14%) Oracle Forms
2 1 (3.57%) NWDI
2 1 (3.57%) SQL Server Management Studio (SSMS)
General
1 8 (28.57%) Finance
2 6 (21.43%) Manufacturing
3 2 (7.14%) Legal
3 2 (7.14%) Back Office
3 2 (7.14%) General Ledger
Job Titles
1 17 (60.71%) Developer
2 10 (35.71%) Microsoft Developer
3 6 (21.43%) Analyst
4 5 (17.86%) Consultant
4 5 (17.86%) CRM Developer
5 3 (10.71%) Microsoft Specialist
5 3 (10.71%) Dynamics CRM Developer
5 3 (10.71%) CRM Consultant
5 3 (10.71%) Programmer
6 2 (7.14%) Systems Analyst
6 2 (7.14%) Oracle Analyst
7 1 (3.57%) MI Analyst
7 1 (3.57%) Oracle Applications Support Analyst
7 1 (3.57%) Oracle Applications Support
7 1 (3.57%) SAP CRM Developer
7 1 (3.57%) CRM Analyst
7 1 (3.57%) Java Developer
7 1 (3.57%) .NET Developer
7 1 (3.57%) Applications Support Analyst
7 1 (3.57%) Information Analyst
Libraries, Frameworks & Software Standards
1 15 (53.57%) ASP.NET
1 15 (53.57%) .NET
2 1 (3.57%) Web Services
2 1 (3.57%) XML
Miscellaneous
1 2 (7.14%) Management Information System
2 1 (3.57%) Computer Science
2 1 (3.57%) Clustering
Operating Systems
1 11 (39.29%) Windows
2 10 (35.71%) Windows 8
3 7 (25.00%) Windows Server 2012
4 1 (3.57%) AIX
4 1 (3.57%) UNIX
Processes & Methodologies
1 12 (42.86%) Integration Testing
1 12 (42.86%) Test Scripting
2 4 (14.29%) User Stories
2 4 (14.29%) Unit Testing
3 3 (10.71%) Business Analysis
3 3 (10.71%) Migration
4 2 (7.14%) OO
4 2 (7.14%) Business Intelligence
4 2 (7.14%) Project Management
4 2 (7.14%) Validation
4 2 (7.14%) Regression Testing
4 2 (7.14%) Workflow
4 2 (7.14%) Continuous Improvement
4 2 (7.14%) Information Management
4 2 (7.14%) Problem Management
5 1 (3.57%) Systems Analysis
5 1 (3.57%) Data Management
5 1 (3.57%) Disaster Recovery
5 1 (3.57%) ERP
5 1 (3.57%) SOA
Programming Languages
1 15 (53.57%) C#
2 14 (50.00%) VB.NET
3 3 (10.71%) SQL
4 1 (3.57%) Java
4 1 (3.57%) PL/SQL
Qualifications
1 16 (57.14%) Security Cleared
2 15 (53.57%) SC Cleared
3 6 (21.43%) Degree
4 1 (3.57%) ITIL Certification
Quality Assurance & Compliance
1 1 (3.57%) QA
1 1 (3.57%) SLA
Systems Management
1 1 (3.57%) SAP Afaria
Vendors
1 16 (57.14%) Oracle
2 13 (46.43%) Microsoft
3 7 (25.00%) Lagan
4 5 (17.86%) Open Text
5 3 (10.71%) KANA
6 2 (7.14%) Northgate
7 1 (3.57%) HP
7 1 (3.57%) Sybase
7 1 (3.57%) SAP