The table below looks at the statistics for CRM skills in IT contracts advertised for the Tyne and Wear region. Included is a guide to the contractor rates offered in IT contracts that have cited CRM over the 3 months to 26 June 2016 with a comparison to the same period over the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
26 Jun 2016
Same period 2015 Same period 2014
Customer Relationship Management (CRM)
Rank 90 52 31
Rank change year-on-year
-38 -21
Contract jobs citing CRM 27 8 16
As % of all contract IT jobs located in Tyne and Wear 1.92% 1.27% 3.79%
As % of the Processes & Methodologies category 2.20% 1.64% 5.21%
Number of daily rates quoted 16 6 12
Median daily rate £325 £409 £253
Median daily rate % change year-on-year
-20.48% +61.88%
90% offered a daily rate of more than £218 £338 £200
10% offered a daily rate of more than £405 £426 £414
UK excluding London median daily rate £400 £385 £388
% change year-on-year
+3.89% -0.64%
Number of hourly rates quoted 7 0 0
Median hourly rate £27.00 - -
UK excluding London median hourly rate £20.00 £16.00 £20.00
% change year-on-year
+25.00% -20.00%
CRM
North East

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the Tyne and Wear region.

Processes & Methodologies Category
Tyne and Wear
Contract IT job ads with a match in the
Processes & Methodologies category
1227 487 307
As % of all contract IT jobs located in Tyne and Wear 87.21% 77.42% 72.75%
Number of daily rates quoted 827 322 220
Median daily rate £321 £395 £350
Median daily rate % change year-on-year
-18.73% +12.85%
90% offered a daily rate of more than £225 £250 £238
10% offered a daily rate of more than £500 £553 £463
UK excluding London median daily rate £400 £380 £375
% change year-on-year
+5.26% +1.33%
Number of hourly rates quoted 65 32 5
Median hourly rate £28.00 £15.68 £33.50
Median hourly rate % change year-on-year
+78.62% -53.20%
90% offered a hourly rate of more than £26.00 £12.30 £16.50
10% offered a hourly rate of more than £36.00 £40.00 £45.00
UK excluding London median hourly rate £28.50 £30.00 £30.00
% change year-on-year
-5.00% -

CRM
Jobs Demand Trend in Tyne and Wear

The demand trend of contract jobs across the Tyne and Wear region citing CRM as a proportion of all IT contracts with a match in the Processes & Methodologies category.

CRM Jobs Demand Trend in Tyne and Wear

CRM
Daily Rate Trend in Tyne and Wear

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing CRM across the Tyne and Wear region.

CRM Daily Rate Trend in Tyne and Wear

CRM
Daily Rate Histogram in Tyne and Wear

This chart provides a histogram of daily rates quoted in contract IT jobs citing CRM across the Tyne and Wear region over the 3 months to 26 June 2016.

CRM Daily Rate Histogram in Tyne and Wear

CRM
Hourly Rate Trend in Tyne and Wear

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing CRM across the Tyne and Wear region.

CRM Hourly Rate Trend in Tyne and Wear

CRM
Contract Job Locations in Tyne and Wear

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing CRM within the Tyne and Wear region over the 3 months to 26 June 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Newcastle upon Tyne -46 25 £325 -20.48% 7
Sunderland - 1 £288 -
CRM
North East

CRM
Top 30 Related IT Skills in Tyne and Wear

For the 6 months to 26 June 2016, IT contractor jobs citing CRM also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the Tyne and Wear region with a requirement for CRM.

1 26 (47.27%) Agile Software Development
1 26 (47.27%) Dynamics CRM
2 24 (43.64%) Microsoft
3 19 (34.55%) JavaScript
4 18 (32.73%) SQL Server
5 15 (27.27%) Security Cleared
6 14 (25.45%) .NET
7 13 (23.64%) ITIL
7 13 (23.64%) SC Cleared
8 12 (21.82%) ITIL V3
8 12 (21.82%) ASP.NET
8 12 (21.82%) XML
8 12 (21.82%) Service Delivery
8 12 (21.82%) Change Management
8 12 (21.82%) Scrum
9 11 (20.00%) Incident Management
9 11 (20.00%) Web Services
9 11 (20.00%) C#
9 11 (20.00%) Configuration Management
9 11 (20.00%) SLA
9 11 (20.00%) CMDB
9 11 (20.00%) Problem Management
10 10 (18.18%) Test Scripting
10 10 (18.18%) Escalation Management
10 10 (18.18%) HP
10 10 (18.18%) Java
10 10 (18.18%) Oracle
10 10 (18.18%) E-Commerce
10 10 (18.18%) Knowledge Management
11 9 (16.36%) ERP

CRM
Top Related IT Skills in Tyne and Wear by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 6 (10.91%) Apache
1 6 (10.91%) IBM Notes
1 6 (10.91%) IIS
2 3 (5.45%) Documentum
3 2 (3.64%) BizTalk Server
3 2 (3.64%) CMS
3 2 (3.64%) Oracle Workflow
4 1 (1.82%) ArcGIS
4 1 (1.82%) SharePoint
4 1 (1.82%) Sitecore CMS
Applications
1 7 (12.73%) MS Excel
2 1 (1.82%) MS Office
2 1 (1.82%) MS Visio
2 1 (1.82%) Photoshop
Business Applications
1 26 (47.27%) Dynamics CRM
2 2 (3.64%) Oracle EBS R12
2 2 (3.64%) Oracle iProcurement
2 2 (3.64%) Oracle iSupplier
3 1 (1.82%) BigMachines
3 1 (1.82%) Eloqua
Cloud Services
1 1 (1.82%) Cloud Computing
1 1 (1.82%) Microsoft Azure
1 1 (1.82%) SaaS
Communications & Networking
1 8 (14.55%) Network Security
2 6 (10.91%) DHCP
2 6 (10.91%) DNS
2 6 (10.91%) Firewall
3 1 (1.82%) Internet
Database & Business Intelligence
1 18 (32.73%) SQL Server
2 9 (16.36%) Relational Database
3 4 (7.27%) SQL Server Integration Services
4 2 (3.64%) Big Data
4 2 (3.64%) Data Warehouse
4 2 (3.64%) OLAP
4 2 (3.64%) OLTP
4 2 (3.64%) Oracle BI EE
5 1 (1.82%) GIS
5 1 (1.82%) MongoDB
5 1 (1.82%) NoSQL
5 1 (1.82%) RDBMS
5 1 (1.82%) SQL Server Analysis Services
5 1 (1.82%) SQL Server Reporting Services
Development Applications
1 9 (16.36%) Visual Studio
2 6 (10.91%) MSI
3 1 (1.82%) Axure RP
3 1 (1.82%) Cucumber
3 1 (1.82%) Oracle APEX
3 1 (1.82%) Selenium
3 1 (1.82%) Team Foundation Server
3 1 (1.82%) WebDriver
General
1 6 (10.91%) Finance
2 2 (3.64%) Advertising
2 2 (3.64%) Legal
3 1 (1.82%) Manufacturing
3 1 (1.82%) Retail
Job Titles
1 16 (29.09%) Developer
2 10 (18.18%) CRM Developer
3 9 (16.36%) Dynamics CRM Developer
4 8 (14.55%) Wintel Support
5 6 (10.91%) Microsoft Developer
6 5 (9.09%) Designer
6 5 (9.09%) Scrum Master
6 5 (9.09%) Support Engineer
7 4 (7.27%) Senior Developer
8 3 (5.45%) Analyst
8 3 (5.45%) Consultant
8 3 (5.45%) Windows Engineer
8 3 (5.45%) Windows Support Engineer
9 2 (3.64%) .NET Developer
9 2 (3.64%) Agile Project Manager
9 2 (3.64%) Project Manager
9 2 (3.64%) Senior .NET Developer
9 2 (3.64%) Senior Microsoft Developer
9 2 (3.64%) UX Designer
9 2 (3.64%) Wintel Engineer
Libraries, Frameworks & Software Standards
1 14 (25.45%) .NET
2 12 (21.82%) ASP.NET
2 12 (21.82%) XML
3 11 (20.00%) Web Services
4 9 (16.36%) ADO.NET
5 6 (10.91%) Middleware
6 4 (7.27%) CSS
6 4 (7.27%) HTML
7 3 (5.45%) REST
7 3 (5.45%) SOAP
8 2 (3.64%) .NET Framework
8 2 (3.64%) jQuery
8 2 (3.64%) JSON
8 2 (3.64%) Play Framework
9 1 (1.82%) ASP.NET MVC
9 1 (1.82%) Entity Framework
9 1 (1.82%) HTML5
9 1 (1.82%) Mason
9 1 (1.82%) RESTful
9 1 (1.82%) Visualforce
Miscellaneous
1 11 (20.00%) CMDB
2 8 (14.55%) Digital Media
3 6 (10.91%) Clustering
3 6 (10.91%) Management Information System
4 4 (7.27%) User Experience
5 2 (3.64%) Analytical Skills
6 1 (1.82%) CESG
6 1 (1.82%) Enterprise Software
Operating Systems
1 7 (12.73%) Windows
2 1 (1.82%) Windows 8
2 1 (1.82%) Windows Server 2012
Processes & Methodologies
1 26 (47.27%) Agile Software Development
2 13 (23.64%) ITIL
3 12 (21.82%) Change Management
3 12 (21.82%) ITIL V3
3 12 (21.82%) Scrum
3 12 (21.82%) Service Delivery
4 11 (20.00%) Configuration Management
4 11 (20.00%) Incident Management
4 11 (20.00%) Problem Management
5 10 (18.18%) E-Commerce
5 10 (18.18%) Escalation Management
5 10 (18.18%) Knowledge Management
5 10 (18.18%) Test Scripting
6 9 (16.36%) ERP
6 9 (16.36%) Test Automation
6 9 (16.36%) Web Development
7 6 (10.91%) Application Packaging
7 6 (10.91%) High Availability
8 4 (7.27%) Mentoring
9 3 (5.45%) Wireframes
Programming Languages
1 19 (34.55%) JavaScript
2 11 (20.00%) C#
3 10 (18.18%) Java
4 9 (16.36%) PHP
4 9 (16.36%) SQL
5 3 (5.45%) T-SQL
6 1 (1.82%) Apex Code
6 1 (1.82%) C
6 1 (1.82%) Perl
6 1 (1.82%) Python
6 1 (1.82%) Ruby
6 1 (1.82%) Shell Script
6 1 (1.82%) VB.NET
Qualifications
1 15 (27.27%) Security Cleared
2 13 (23.64%) SC Cleared
3 6 (10.91%) Microsoft Certification
4 2 (3.64%) Degree
5 1 (1.82%) BPSS Clearance
5 1 (1.82%) ITIL Certification
Quality Assurance & Compliance
1 11 (20.00%) SLA
2 2 (3.64%) QA
3 1 (1.82%) Disclosure Scotland
3 1 (1.82%) GPG13
3 1 (1.82%) WAI
3 1 (1.82%) WCAG
System Software
1 7 (12.73%) Active Directory
2 6 (10.91%) Microsoft App-V
2 6 (10.91%) Terminal Services
2 6 (10.91%) VMware Infrastructure
Systems Management
1 6 (10.91%) Microsoft Clustering
1 6 (10.91%) OpenView
1 6 (10.91%) OpenView Configuration Management
1 6 (10.91%) Perfmon
2 4 (7.27%) HP SIM
3 1 (1.82%) Opscode Chef
3 1 (1.82%) Puppet
Vendors
1 24 (43.64%) Microsoft
2 10 (18.18%) HP
2 10 (18.18%) Oracle
3 7 (12.73%) Citrix
4 6 (10.91%) Lotus
4 6 (10.91%) VMware
5 2 (3.64%) Sitecore
6 1 (1.82%) Adobe
6 1 (1.82%) Avaya
6 1 (1.82%) Kofax
6 1 (1.82%) Pega
6 1 (1.82%) Salesforce.com
6 1 (1.82%) Siebel
6 1 (1.82%) Tableau
Newcastle Upon Tyne, Tyne and Wear
Oscar
Rate: £400 - £500 per day
Posted: 2 days ago