The table below looks at the statistics for CRM skills in IT contracts advertised for the Tyne and Wear region. Included is a guide to the contractor rates offered in IT contracts that have cited CRM over the 3 months to 20 February 2017 with a comparison to the same period over the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
20 Feb 2017
Same period 2016 Same period 2015
Customer Relationship Management (CRM)
North East / Tyne and Wear
Rank 67 30 29
Rank change year-on-year
-37 -1
Contract jobs citing CRM 18 41 14
As % of all contract IT jobs located in Tyne and Wear 2.44% 5.99% 3.46%
As % of the Processes & Methodologies category 2.70% 6.84% 4.68%
Number of daily rates quoted 12 31 11
Median daily rate £388 £423 £280
Median daily rate % change year-on-year
-8.28% +50.89%
90% offered a daily rate of more than £300 £350 £225
10% offered a daily rate of more than £496 £533 £525
UK excluding London median daily rate £413 £403 £400
% change year-on-year
+2.48% +0.62%
Number of hourly rates quoted 0 0 0
Median hourly rate - - -
UK excluding London median hourly rate £21.32 £18.00 £20.00
% change year-on-year
+18.41% -10.00%

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the Tyne and Wear region.

Processes & Methodologies Category
Tyne and Wear
Contract IT job ads with a match in the
Processes & Methodologies category
666 599 299
As % of all contract IT jobs located in Tyne and Wear 90.37% 87.45% 73.83%
Number of daily rates quoted 464 399 190
Median daily rate £390 £420 £399
Median daily rate % change year-on-year
-7.14% +5.31%
90% offered a daily rate of more than £300 £270 £250
10% offered a daily rate of more than £508 £550 £500
UK excluding London median daily rate £408 £400 £400
% change year-on-year
+2.00% -
Number of hourly rates quoted 20 8 12
Median hourly rate £37.50 £15.25 £21.82
Median hourly rate % change year-on-year
+145.90% -30.10%
90% offered a hourly rate of more than £15.03 £9.14 £11.65
10% offered a hourly rate of more than £62.00 £21.00 £31.50
UK excluding London median hourly rate £35.88 £40.00 £27.50
% change year-on-year
-10.31% +45.45%

CRM
Jobs Demand Trend in Tyne and Wear

The demand trend of contract jobs across the Tyne and Wear region citing CRM as a proportion of all IT contracts with a match in the Processes & Methodologies category.

CRM Jobs Demand Trend in Tyne and Wear

CRM
Daily Rate Trend in Tyne and Wear

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing CRM across the Tyne and Wear region.

CRM Daily Rate Trend in Tyne and Wear

CRM
Daily Rate Histogram in Tyne and Wear

This chart provides a histogram of daily rates quoted in contract IT jobs citing CRM across the Tyne and Wear region over the 3 months to 20 February 2017.

CRM Daily Rate Histogram in Tyne and Wear

CRM
Hourly Rate Trend in Tyne and Wear

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing CRM across the Tyne and Wear region.

CRM Hourly Rate Trend in Tyne and Wear

CRM
Contract Job Locations in Tyne and Wear

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing CRM within the Tyne and Wear region over the 3 months to 20 February 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Newcastle upon Tyne -28 18 £388 -8.28% 9
CRM
North East

CRM
Top 30 Related IT Skills in Tyne and Wear

For the 6 months to 20 February 2017, IT contractor jobs citing CRM also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the Tyne and Wear region with a requirement for CRM.

1 18 (43.90%) Microsoft
1 18 (43.90%) Dynamics CRM
2 16 (39.02%) SQL Server
3 15 (36.59%) SQL
4 14 (34.15%) ITIL
4 14 (34.15%) MS Excel
5 13 (31.71%) DevOps
6 12 (29.27%) Open Source
6 12 (29.27%) Change Management
7 11 (26.83%) Agile Software Development
7 11 (26.83%) PRINCE2
7 11 (26.83%) SaaS
7 11 (26.83%) PaaS
7 11 (26.83%) IaaS
8 10 (24.39%) Active Directory
9 8 (19.51%) DNS
9 8 (19.51%) Windows
9 8 (19.51%) Linux
9 8 (19.51%) DHCP
9 8 (19.51%) Problem Management
10 7 (17.07%) VMware Infrastructure
10 7 (17.07%) Jenkins
10 7 (17.07%) Windows Server 2012
10 7 (17.07%) vSphere
10 7 (17.07%) Puppet
10 7 (17.07%) VMware ESXi
10 7 (17.07%) Windows Server
10 7 (17.07%) Finance
10 7 (17.07%) VMware
10 7 (17.07%) TOGAF

CRM
Top Related IT Skills in Tyne and Wear by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 7 (17.07%) IIS
2 3 (7.32%) SharePoint
3 2 (4.88%) Apache
3 2 (4.88%) Jetty
3 2 (4.88%) Mongrel
3 2 (4.88%) nginx
3 2 (4.88%) OpenROAD
3 2 (4.88%) Oracle Workflow
3 2 (4.88%) Tomcat
3 2 (4.88%) Tuxedo
3 2 (4.88%) WebSphere
Applications
1 14 (34.15%) MS Excel
2 3 (7.32%) MS PowerPoint
Business Applications
1 18 (43.90%) Dynamics CRM
2 2 (4.88%) Oracle EBS
2 2 (4.88%) Oracle iRecruitment
3 1 (2.44%) Oracle EBS R12
3 1 (2.44%) Oracle HRMS
Cloud Services
1 11 (26.83%) IaaS
1 11 (26.83%) PaaS
1 11 (26.83%) SaaS
2 6 (14.63%) HP Helion
3 3 (7.32%) Amazon AWS
4 2 (4.88%) Amazon EC2
4 2 (4.88%) Google App Engine
4 2 (4.88%) Google Cloud Platform
Communications & Networking
1 8 (19.51%) DHCP
1 8 (19.51%) DNS
2 5 (12.20%) CTI
3 2 (4.88%) FTP
3 2 (4.88%) HTTP
3 2 (4.88%) IPsec
3 2 (4.88%) SSL
3 2 (4.88%) TCP/IP
4 1 (2.44%) Firewall
4 1 (2.44%) Network Security
Database & Business Intelligence
1 16 (39.02%) SQL Server
2 5 (12.20%) OLTP
3 3 (7.32%) Oracle Database
4 2 (4.88%) Oracle Discoverer
4 2 (4.88%) SQL Server 2012
5 1 (2.44%) SQL Server 2008
5 1 (2.44%) SQL Server Integration Services
Development Applications
1 7 (17.07%) Jenkins
2 4 (9.76%) Git (software)
3 3 (7.32%) LoadRunner
4 2 (4.88%) JMeter
4 2 (4.88%) Toad
4 2 (4.88%) Travis CI
General
1 7 (17.07%) Finance
2 2 (4.88%) Advertising
2 2 (4.88%) Manufacturing
2 2 (4.88%) Retail
2 2 (4.88%) Telecoms
3 1 (2.44%) Legal
Job Titles
1 8 (19.51%) Administrator
2 6 (14.63%) Analyst
2 6 (14.63%) Consultant
2 6 (14.63%) Infrastructure Engineer
3 5 (12.20%) DevOps Engineer
3 5 (12.20%) Siebel Administrator
4 4 (9.76%) CRM Consultant
4 4 (9.76%) DBA
4 4 (9.76%) Dynamics CRM Consultant
4 4 (9.76%) Microsoft Consultant
4 4 (9.76%) Microsoft CRM Consultant
4 4 (9.76%) Project Manager
4 4 (9.76%) Test Analyst
5 3 (7.32%) CRM Manager
5 3 (7.32%) CRM Project Manager
5 3 (7.32%) Developer
5 3 (7.32%) PRINCE2 Project Manager
6 2 (4.88%) CRM Analyst
6 2 (4.88%) Functional Test Analyst
6 2 (4.88%) Non-Functional Test Analyst
Libraries, Frameworks & Software Standards
1 6 (14.63%) .NET
2 5 (12.20%) Web Services
3 2 (4.88%) HTML
3 2 (4.88%) J2EE
3 2 (4.88%) Servlets
4 1 (2.44%) .NET Framework
4 1 (2.44%) ASP.NET
4 1 (2.44%) ASP.NET Web Forms
4 1 (2.44%) jQuery
4 1 (2.44%) WCF
Miscellaneous
1 6 (14.63%) Clustering
2 5 (12.20%) Handset
2 5 (12.20%) Management Information System
3 3 (7.32%) PMI
4 2 (4.88%) Data Structures
5 1 (2.44%) Analytical Skills
5 1 (2.44%) Digital Media
5 1 (2.44%) IVR
5 1 (2.44%) Virtual Team
Operating Systems
1 8 (19.51%) Linux
1 8 (19.51%) Windows
2 7 (17.07%) Unix
2 7 (17.07%) Windows Server
2 7 (17.07%) Windows Server 2012
3 1 (2.44%) CentOS
Processes & Methodologies
1 14 (34.15%) ITIL
2 13 (31.71%) DevOps
3 12 (29.27%) Change Management
3 12 (29.27%) Open Source
4 11 (26.83%) Agile Software Development
4 11 (26.83%) PRINCE2
5 8 (19.51%) Problem Management
6 7 (17.07%) TOGAF
7 6 (14.63%) Business Analysis
7 6 (14.63%) Data Management
8 5 (12.20%) ERP
9 4 (9.76%) Configuration Management
9 4 (9.76%) Project Management
10 3 (7.32%) Continuous Integration
10 3 (7.32%) Programme Management
10 3 (7.32%) Resource Management
10 3 (7.32%) Transition Management
11 2 (4.88%) BDD
11 2 (4.88%) Functional Testing
11 2 (4.88%) Non-Functional Testing
Programming Languages
1 15 (36.59%) SQL
2 4 (9.76%) C#
2 4 (9.76%) Java
3 2 (4.88%) JavaScript
3 2 (4.88%) PL/SQL
3 2 (4.88%) Shell Script
3 2 (4.88%) VB
4 1 (2.44%) C
4 1 (2.44%) PHP
4 1 (2.44%) T-SQL
4 1 (2.44%) VB6
Qualifications
1 7 (17.07%) ITIL Certification
1 7 (17.07%) MCSA
1 7 (17.07%) Microsoft Certification
2 6 (14.63%) BPSS Clearance
3 5 (12.20%) MCSE
4 4 (9.76%) ISEB
4 4 (9.76%) ISTQB
4 4 (9.76%) Security Cleared
5 3 (7.32%) PMI Certification
6 2 (4.88%) ISTQB Advanced Certification
6 2 (4.88%) ISTQB Foundation Certification
6 2 (4.88%) PRINCE2 Certification
6 2 (4.88%) SC Cleared
7 1 (2.44%) Degree
7 1 (2.44%) HND
Quality Assurance & Compliance
1 4 (9.76%) QA
2 3 (7.32%) Disclosure Scotland
3 1 (2.44%) SLA
System Software
1 10 (24.39%) Active Directory
2 7 (17.07%) VMware ESXi
2 7 (17.07%) VMware Infrastructure
2 7 (17.07%) vSphere
3 2 (4.88%) Xen
Systems Management
1 7 (17.07%) Puppet
2 4 (9.76%) Packer
3 1 (2.44%) Cisco IPCC
Vendors
1 18 (43.90%) Microsoft
2 7 (17.07%) VMware
3 6 (14.63%) Oracle
3 6 (14.63%) Red Hat
4 5 (12.20%) Siebel
5 4 (9.76%) Informatica
6 3 (7.32%) HP
7 2 (4.88%) Google
8 1 (2.44%) Infragistics
8 1 (2.44%) RightScale
Newcastle Upon Tyne, Tyne and Wear
Solutions Recruitment
Rate: Negotiable, depending on experience
Posted: 5 days ago
Newcastle upon Tyne
Newcastle University - IT Service
Rate: 29,301 - 38,183
Posted: 7 days ago
Newcastle Upon Tyne, Tyne and Wear
Intelletec
Rate: From £250 to £260 per hour
Posted: 6 days ago