The table below looks at the statistics for CRM skills in IT contracts advertised for the Tyne and Wear region. Included is a guide to the contractor rates offered in IT contracts that have cited CRM over the 3 months to 28 August 2016 with a comparison to the same period over the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
28 Aug 2016
Same period 2015 Same period 2014
Customer Relationship Management (CRM)
Rank 87 53 38
Rank change year-on-year
-34 -15
Contract jobs citing CRM 11 25 11
As % of all contract IT jobs located in Tyne and Wear 1.06% 3.11% 2.53%
As % of the Processes & Methodologies category 1.28% 3.75% 3.14%
Number of daily rates quoted 8 17 4
Median daily rate £260 £375 £400
Median daily rate % change year-on-year
-30.66% -6.25%
90% offered a daily rate of more than £254 £292 £366
10% offered a daily rate of more than £323 £518 £460
UK excluding London median daily rate £400 £400 £400
Number of hourly rates quoted 1 1 0
Median hourly rate £28.50 £35.00 -
Median hourly rate % change year-on-year
-18.57% -
UK excluding London median hourly rate £17.00 £22.00 £19.91
% change year-on-year
-22.72% +10.49%
CRM
North East

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the Tyne and Wear region.

Processes & Methodologies Category
Tyne and Wear
Contract IT job ads with a match in the
Processes & Methodologies category
859 666 350
As % of all contract IT jobs located in Tyne and Wear 82.68% 82.73% 80.65%
Number of daily rates quoted 587 445 237
Median daily rate £325 £430 £363
Median daily rate % change year-on-year
-24.41% +18.62%
90% offered a daily rate of more than £225 £280 £240
10% offered a daily rate of more than £488 £578 £500
UK excluding London median daily rate £400 £400 £375
% change year-on-year
- +6.66%
Number of hourly rates quoted 48 25 17
Median hourly rate £28.00 £19.75 £18.53
Median hourly rate % change year-on-year
+41.77% +6.58%
90% offered a hourly rate of more than £19.70 £12.35 £16.55
10% offered a hourly rate of more than £36.00 £42.55 £38.75
UK excluding London median hourly rate £30.00 £33.00 £26.00
% change year-on-year
-9.09% +26.92%

CRM
Jobs Demand Trend in Tyne and Wear

The demand trend of contract jobs across the Tyne and Wear region citing CRM as a proportion of all IT contracts with a match in the Processes & Methodologies category.

CRM Jobs Demand Trend in Tyne and Wear

CRM
Daily Rate Trend in Tyne and Wear

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing CRM across the Tyne and Wear region.

CRM Daily Rate Trend in Tyne and Wear

CRM
Hourly Rate Trend in Tyne and Wear

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing CRM across the Tyne and Wear region.

CRM Hourly Rate Trend in Tyne and Wear

CRM
Contract Job Locations in Tyne and Wear

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing CRM within the Tyne and Wear region over the 3 months to 28 August 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Newcastle upon Tyne -39 11 £260 -36.58% 4
CRM
North East

CRM
Top 30 Related IT Skills in Tyne and Wear

For the 6 months to 28 August 2016, IT contractor jobs citing CRM also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the Tyne and Wear region with a requirement for CRM.

1 17 (45.95%) Change Management
2 15 (40.54%) Agile Software Development
2 15 (40.54%) ITIL
2 15 (40.54%) Microsoft
2 15 (40.54%) ITIL V3
3 14 (37.84%) SLA
3 14 (37.84%) Configuration Management
3 14 (37.84%) Service Delivery
3 14 (37.84%) Incident Management
3 14 (37.84%) CMDB
3 14 (37.84%) Problem Management
4 13 (35.14%) Knowledge Management
4 13 (35.14%) HP
4 13 (35.14%) E-Commerce
4 13 (35.14%) SQL Server
4 13 (35.14%) Escalation Management
5 11 (29.73%) SQL
5 11 (29.73%) Windows
6 10 (27.03%) MS Excel
6 10 (27.03%) JavaScript
6 10 (27.03%) Oracle
6 10 (27.03%) Citrix
6 10 (27.03%) Active Directory
6 10 (27.03%) Dynamics CRM
7 9 (24.32%) Application Packaging
7 9 (24.32%) Firewall
7 9 (24.32%) Management Information System
7 9 (24.32%) VMware
7 9 (24.32%) Clustering
7 9 (24.32%) Microsoft App-V

CRM
Top Related IT Skills in Tyne and Wear by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 9 (24.32%) Apache
1 9 (24.32%) IBM Notes
1 9 (24.32%) IIS
2 3 (8.11%) Documentum
2 3 (8.11%) SharePoint
3 2 (5.41%) BizTalk Server
3 2 (5.41%) Oracle Workflow
4 1 (2.70%) CMS
4 1 (2.70%) Sitecore CMS
Applications
1 10 (27.03%) MS Excel
2 2 (5.41%) MS PowerPoint
Business Applications
1 10 (27.03%) Dynamics CRM
Cloud Services
1 1 (2.70%) Microsoft Azure
Communications & Networking
1 9 (24.32%) DHCP
1 9 (24.32%) DNS
1 9 (24.32%) Firewall
2 8 (21.62%) Network Security
Database & Business Intelligence
1 13 (35.14%) SQL Server
2 4 (10.81%) SQL Server Integration Services
3 2 (5.41%) Big Data
3 2 (5.41%) Data Warehouse
3 2 (5.41%) OLAP
3 2 (5.41%) OLTP
4 1 (2.70%) MongoDB
4 1 (2.70%) NoSQL
4 1 (2.70%) RDBMS
4 1 (2.70%) Relational Database
4 1 (2.70%) SQL Server Analysis Services
4 1 (2.70%) SQL Server Reporting Services
Development Applications
1 9 (24.32%) MSI
2 1 (2.70%) Cucumber
2 1 (2.70%) Selenium
2 1 (2.70%) WebDriver
General
1 5 (13.51%) Finance
2 2 (5.41%) Legal
3 1 (2.70%) Manufacturing
Job Titles
1 8 (21.62%) Wintel Support
2 7 (18.92%) Support Engineer
3 5 (13.51%) Windows Engineer
3 5 (13.51%) Windows Support Engineer
4 4 (10.81%) Project Manager
5 3 (8.11%) Analyst
5 3 (8.11%) Developer
5 3 (8.11%) Wintel Engineer
6 2 (5.41%) Agile Project Manager
6 2 (5.41%) Content Designer
6 2 (5.41%) CRM Manager
6 2 (5.41%) CRM Project Manager
6 2 (5.41%) CRM Specialist
6 2 (5.41%) Data Analyst
6 2 (5.41%) Designer
6 2 (5.41%) Dynamics CRM Specialist
6 2 (5.41%) Tester
6 2 (5.41%) Wintel Support Engineer
7 1 (2.70%) C# .NET Developer
7 1 (2.70%) NoSQL Architect
Libraries, Frameworks & Software Standards
1 9 (24.32%) Middleware
2 4 (10.81%) .NET
3 3 (8.11%) ASP.NET
3 3 (8.11%) REST
4 2 (5.41%) .NET Framework
4 2 (5.41%) ASP.NET Web Forms
4 2 (5.41%) HTML
4 2 (5.41%) jQuery
4 2 (5.41%) JSON
4 2 (5.41%) Play Framework
4 2 (5.41%) SOAP
4 2 (5.41%) XML
5 1 (2.70%) ASP.NET MVC
5 1 (2.70%) CSS
5 1 (2.70%) Entity Framework
5 1 (2.70%) J2EE
5 1 (2.70%) Twitter Bootstrap
5 1 (2.70%) WCF
5 1 (2.70%) Web Services
Miscellaneous
1 14 (37.84%) CMDB
2 9 (24.32%) Clustering
2 9 (24.32%) Management Information System
3 8 (21.62%) Digital Media
4 3 (8.11%) Analytical Skills
5 2 (5.41%) PMI
6 1 (2.70%) CESG
6 1 (2.70%) Enterprise Software
6 1 (2.70%) User Experience
Operating Systems
1 11 (29.73%) Windows
2 1 (2.70%) Windows 8
2 1 (2.70%) Windows Server 2012
Processes & Methodologies
1 17 (45.95%) Change Management
2 15 (40.54%) Agile Software Development
2 15 (40.54%) ITIL
2 15 (40.54%) ITIL V3
3 14 (37.84%) Configuration Management
3 14 (37.84%) Incident Management
3 14 (37.84%) Problem Management
3 14 (37.84%) Service Delivery
4 13 (35.14%) E-Commerce
4 13 (35.14%) Escalation Management
4 13 (35.14%) Knowledge Management
5 9 (24.32%) Application Packaging
5 9 (24.32%) High Availability
6 8 (21.62%) ERP
6 8 (21.62%) Web Development
7 5 (13.51%) Project Management
8 4 (10.81%) TDD
9 3 (8.11%) Mentoring
9 3 (8.11%) Workflow
10 2 (5.41%) Transition Management
Programming Languages
1 11 (29.73%) SQL
2 10 (27.03%) JavaScript
3 9 (24.32%) Java
4 8 (21.62%) PHP
5 4 (10.81%) C#
6 2 (5.41%) T-SQL
7 1 (2.70%) C
7 1 (2.70%) Perl
7 1 (2.70%) Python
7 1 (2.70%) Ruby
7 1 (2.70%) Shell Script
7 1 (2.70%) VB.NET
Qualifications
1 9 (24.32%) Microsoft Certification
2 4 (10.81%) Security Cleared
3 3 (8.11%) SC Cleared
4 2 (5.41%) PMI Certification
5 1 (2.70%) Degree
Quality Assurance & Compliance
1 14 (37.84%) SLA
2 2 (5.41%) QA
3 1 (2.70%) Disclosure Scotland
3 1 (2.70%) GPG13
3 1 (2.70%) WAI
3 1 (2.70%) WCAG
System Software
1 10 (27.03%) Active Directory
2 9 (24.32%) Microsoft App-V
2 9 (24.32%) Terminal Services
2 9 (24.32%) VMware Infrastructure
Systems Management
1 9 (24.32%) Microsoft Clustering
1 9 (24.32%) OpenView
1 9 (24.32%) OpenView Configuration Management
1 9 (24.32%) Perfmon
2 7 (18.92%) HP SIM
3 1 (2.70%) Opscode Chef
3 1 (2.70%) Puppet
Vendors
1 15 (40.54%) Microsoft
2 13 (35.14%) HP
3 10 (27.03%) Citrix
3 10 (27.03%) Oracle
4 9 (24.32%) Lotus
4 9 (24.32%) VMware
5 2 (5.41%) Sitecore
6 1 (2.70%) Avaya
6 1 (2.70%) Infragistics
6 1 (2.70%) Pega
Newcastle Upon Tyne, Tyne and Wear
Oscar
Rate: £400 - £500 per day
Posted: 2 days ago
Newcastle Upon Tyne, Tyne and Wear
Oscar
Rate: £450 - £550 per day
Posted: 2 days ago