The first table below looks at the demand for CRM skills in IT contracts advertised for the Tyne and Wear region. Included is a guide to the average contractor rates offered in IT contracts that have cited CRM over the 3 months to 17 May 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Processes & Methodologies category for the Tyne and Wear region.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
17 May 2013
Same period 2012 Same period 2011
Customer Relationship Management (CRM)
Rank 23 32 32
Rank change year-on-year
+9 0
Contract jobs citing CRM 5 7 4
As % of all contract IT jobs located in Tyne and Wear 2.825% 2.194% 1.515%
As % of the Processes & Methodologies category 4.202% 3.167% 2.614%
Number of daily rates quoted 2 4 2
Average daily rate £305 £438 £263
Average daily rate % change year-on-year
-30.28% +66.66%
90% offered a daily rate of more than £269 £303 £253
10% offered a daily rate of more than £341 £485 £273
UK excluding London average daily rate £400 £405 £400
% change year-on-year
-1.23% +1.25%
Number of hourly rates quoted 0 0 0
Average hourly rate - - -
UK excluding London average hourly rate £22.50 £16.50 £18.38
% change year-on-year
+36.36% -10.20%
All Processes & Methodologies
Tyne and Wear
Contract IT job ads with a match in the
Processes & Methodologies category
119 221 153
As % of all contract IT jobs located in Tyne and Wear 67.23% 69.28% 57.95%
Number of daily rates quoted 42 123 71
Average daily rate £375 £350 £310
Average daily rate % change year-on-year
+7.14% +12.90%
90% offered a daily rate of more than £260 £250 £194
10% offered a daily rate of more than £513 £510 £396
UK excluding London average daily rate £363 £365 £375
% change year-on-year
-0.68% -2.66%
Number of hourly rates quoted 6 9 5
Average hourly rate £18.90 £14.00 £21.00
Average hourly rate % change year-on-year
+35.00% -33.33%
90% offered a hourly rate of more than £11.54 £10.50 £15.90
10% offered a hourly rate of more than £19.00 £50.00 £45.00
UK excluding London average hourly rate £31.60 £25.00 £30.00
% change year-on-year
+26.40% -16.66%
CRM
North East

CRM
Jobs Demand Trend

This chart provides a 3-month moving total of IT contractor jobs citing CRM across the Tyne and Wear region as a proportion of the total demand within the Processes & Methodologies category.

Tyne and Wear CRM Jobs Demand Trend

CRM
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing CRM across the Tyne and Wear region.

Tyne and Wear CRM Daily Rate Trend

CRM
Contract Locations

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing CRM within the Tyne and Wear region over the 3 months to 17 May 2013. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Newcastle upon Tyne +8 5 £305 -34.05%
CRM
North East

CRM
Top 30 Related IT Skills

For the 6 months to 17 May 2013, IT contractor jobs across the Tyne and Wear region citing CRM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited CRM.

1 6 (75.00%) .NET
1 6 (75.00%) Microsoft
1 6 (75.00%) Dynamics CRM
2 5 (62.50%) SQL Server
3 4 (50.00%) ASP.NET
3 4 (50.00%) C#
4 3 (37.50%) HTML
4 3 (37.50%) CSS
5 2 (25.00%) SQL Server Reporting Services
5 2 (25.00%) Agile Software Development
5 2 (25.00%) SQL Server 2008
5 2 (25.00%) SQL Server Integration Services
5 2 (25.00%) jQuery
5 2 (25.00%) SQL Server Analysis Services
5 2 (25.00%) VBA
5 2 (25.00%) Crystal Reports
5 2 (25.00%) SQL
5 2 (25.00%) MS Excel
6 1 (12.50%) ERP
6 1 (12.50%) N-Tier
6 1 (12.50%) HTTP
6 1 (12.50%) Business Intelligence
6 1 (12.50%) Telecoms
6 1 (12.50%) Workflow
6 1 (12.50%) Migration
6 1 (12.50%) CMS
6 1 (12.50%) T-SQL
6 1 (12.50%) VB
6 1 (12.50%) VB.NET
6 1 (12.50%) JavaScript

CRM
Top Related IT Skills by Category

For the 6 months to 17 May 2013, IT contractor jobs across the Tyne and Wear region citing CRM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited CRM. Up to 20 skills are shown per category.

Application Development
1 6 (75.00%) .NET
2 4 (50.00%) ASP.NET
3 3 (37.50%) CSS
3 3 (37.50%) HTML
4 2 (25.00%) jQuery
5 1 (12.50%) XML
5 1 (12.50%) XHTML
5 1 (12.50%) Ajax
Application Platforms
1 1 (12.50%) CMS
Applications
1 2 (25.00%) MS Excel
2 1 (12.50%) Fireworks
2 1 (12.50%) Photoshop
Business Applications
1 6 (75.00%) Dynamics CRM
Communications & Networking
1 1 (12.50%) HTTP
Database & Business Intelligence
1 5 (62.50%) SQL Server
2 2 (25.00%) Crystal Reports
2 2 (25.00%) SQL Server Reporting Services
2 2 (25.00%) SQL Server Integration Services
2 2 (25.00%) SQL Server Analysis Services
2 2 (25.00%) SQL Server 2008
3 1 (12.50%) Business Intelligence Development Studio
3 1 (12.50%) SQL Server 2005
Development Applications
1 1 (12.50%) Visual Studio
1 1 (12.50%) Team Foundation Server
General
1 1 (12.50%) Telecoms
Job Titles
1 5 (62.50%) Developer
2 3 (37.50%) Microsoft Developer
2 3 (37.50%) Dynamics CRM Developer
2 3 (37.50%) CRM Developer
3 2 (25.00%) Analyst
3 2 (25.00%) Data Analyst
4 1 (12.50%) .NET Developer
4 1 (12.50%) ASP.NET Developer
4 1 (12.50%) .NET Web Developer
4 1 (12.50%) Web Developer
4 1 (12.50%) Solutions Architect
4 1 (12.50%) Report Analyst
4 1 (12.50%) Architect
Miscellaneous
1 1 (12.50%) N-Tier
Processes & Methodologies
1 2 (25.00%) Agile Software Development
2 1 (12.50%) TOGAF
2 1 (12.50%) Data Analysis
2 1 (12.50%) OO
2 1 (12.50%) ERP
2 1 (12.50%) Business Intelligence
2 1 (12.50%) Workflow
2 1 (12.50%) Migration
Programming Languages
1 4 (50.00%) C#
2 2 (25.00%) VBA
2 2 (25.00%) SQL
3 1 (12.50%) T-SQL
3 1 (12.50%) VB
3 1 (12.50%) VB.NET
3 1 (12.50%) JavaScript
Vendors
1 6 (75.00%) Microsoft
2 1 (12.50%) Oracle
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