The table below looks at the statistics for CRM skills in IT contracts advertised for the Tyne and Wear region. Included is a guide to the average contractor rates offered in IT contracts that have cited CRM over the 3 months to 29 December 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
29 Dec 2014
Same period 2013 Same period 2012
Customer Relationship Management (CRM)
Rank 50 24 31
Rank change year-on-year
-26 +7
Contract jobs citing CRM 9 7 3
As % of all contract IT jobs located in Tyne and Wear 1.62% 2.88% 1.00%
As % of the Processes & Methodologies category 2.11% 3.91% 1.57%
Number of daily rates quoted 8 7 3
Average daily rate
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of your Daily Rate
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£370 £463 £400
Average daily rate % change year-on-year
-20.14% +15.83%
UK excluding London average daily rate £400 £375 £400
% change year-on-year
+6.66% -6.25%
Number of hourly rates quoted 0 0 0
Average hourly rate - - -
UK excluding London average hourly rate £20.00 £22.84 £25.75
% change year-on-year
-12.41% -11.32%
CRM
North East

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the Tyne and Wear region.

Processes & Methodologies Category
Tyne and Wear
Contract IT job ads with a match in the
Processes & Methodologies category
426 179 191
As % of all contract IT jobs located in Tyne and Wear 76.90% 73.66% 63.67%
Number of daily rates quoted 301 93 79
Average daily rate £420 £350 £288
Average daily rate % change year-on-year
+20.00% +21.73%
90% offered a daily rate of more than £275 £186 £125
10% offered a daily rate of more than £510 £490 £475
UK excluding London average daily rate £390 £370 £365
% change year-on-year
+5.40% +1.36%
Number of hourly rates quoted 9 17 11
Average hourly rate £27.50 £19.75 £22.50
Average hourly rate % change year-on-year
+39.24% -12.22%
90% offered a hourly rate of more than £16.58 £12.50 £11.77
10% offered a hourly rate of more than £30.00 £28.06 £27.50
UK excluding London average hourly rate £25.00 £27.00 £30.00
% change year-on-year
-7.40% -10.00%

CRM
Jobs Demand Trend in Tyne and Wear

This chart provides a 3-month moving total of IT contractor jobs citing CRM across the Tyne and Wear region as a proportion of the total demand within the Processes & Methodologies category.

CRM Jobs Demand Trend in Tyne and Wear

CRM
Daily Rate Trend in Tyne and Wear

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing CRM across the Tyne and Wear region.

CRM Daily Rate Trend in Tyne and Wear

CRM
Daily Rate Histogram in Tyne and Wear

This chart provides a histogram of daily rates quoted in contract IT jobs citing CRM across the Tyne and Wear region over the 3 months to 29 December 2014.

CRM Daily Rate Histogram in Tyne and Wear

CRM
Hourly Rate Trend in Tyne and Wear

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing CRM across the Tyne and Wear region.

CRM Hourly Rate Trend in Tyne and Wear

CRM
Contract Job Locations in Tyne and Wear

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing CRM within the Tyne and Wear region over the 3 months to 29 December 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Newcastle upon Tyne -23 8 £390 -15.83% 5
Sunderland - - - -
CRM
North East

CRM
Top 30 Related IT Skills in Tyne and Wear

For the 6 months to 29 December 2014, IT contractor jobs across the Tyne and Wear region citing CRM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited CRM.

1 11 (47.83%) Microsoft
2 10 (43.48%) Business Intelligence
3 7 (30.43%) Genesys
3 7 (30.43%) SAP BI
3 7 (30.43%) SAP
3 7 (30.43%) IVR
3 7 (30.43%) WFM
4 6 (26.09%) Dynamics CRM
4 6 (26.09%) Relational Database
5 5 (21.74%) Line Management
5 5 (21.74%) Agile Software Development
5 5 (21.74%) SQL
5 5 (21.74%) MS Excel
6 4 (17.39%) ERP
6 4 (17.39%) Oracle
6 4 (17.39%) Management Information System
6 4 (17.39%) Dynamics AX
6 4 (17.39%) Problem Management
7 3 (13.04%) Change Management
7 3 (13.04%) Finance
7 3 (13.04%) .NET
7 3 (13.04%) ITIL
8 2 (8.70%) Windows
8 2 (8.70%) IBM Notes
8 2 (8.70%) Apache
8 2 (8.70%) SQL Server
8 2 (8.70%) IIS
8 2 (8.70%) C#
8 2 (8.70%) JavaScript
8 2 (8.70%) SharePoint

CRM
Top Related IT Skills in Tyne and Wear by Category

For the 6 months to 29 December 2014, IT contractor jobs across the Tyne and Wear region citing CRM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited CRM. Up to 20 skills are shown per category.

Application Platforms
1 2 (8.70%) IIS
1 2 (8.70%) IBM Notes
1 2 (8.70%) Apache
1 2 (8.70%) SharePoint
2 1 (4.35%) SharePoint 2010
2 1 (4.35%) SharePoint 2013
Applications
1 5 (21.74%) MS Excel
Business Applications
1 6 (26.09%) Dynamics CRM
2 4 (17.39%) Dynamics AX
3 2 (8.70%) Oracle EBS R12
3 2 (8.70%) Oracle EBS
4 1 (4.35%) Oracle Payroll
4 1 (4.35%) Oracle iRecruitment
Cloud Services
1 1 (4.35%) Taleo
1 1 (4.35%) Microsoft Azure
1 1 (4.35%) Office 365
Communications & Networking
1 1 (4.35%) LDAP
1 1 (4.35%) DHCP
1 1 (4.35%) DNS
1 1 (4.35%) Firewall
Database & Business Intelligence
1 7 (30.43%) SAP BI
2 6 (26.09%) Relational Database
3 2 (8.70%) SQL Server
3 2 (8.70%) Oracle BI EE
Development Applications
1 1 (4.35%) MSI
General
1 3 (13.04%) Finance
2 2 (8.70%) Manufacturing
3 1 (4.35%) Advertising
Job Titles
1 6 (26.09%) Business Intelligence Manager
2 4 (17.39%) Project Manager
2 4 (17.39%) Developer
2 4 (17.39%) Analyst
3 3 (13.04%) Business Analyst
3 3 (13.04%) Business Manager
3 3 (13.04%) Microsoft Developer
3 3 (13.04%) Dynamics CRM Developer
3 3 (13.04%) CRM Developer
4 2 (8.70%) Business Intelligence Project Manager
4 2 (8.70%) Architect
4 2 (8.70%) Enterprise Architect
4 2 (8.70%) Oracle Consultant
4 2 (8.70%) Consultant
5 1 (4.35%) Senior Manager
5 1 (4.35%) Senior Developer
5 1 (4.35%) Systems Manager
5 1 (4.35%) Senior Project Manager
5 1 (4.35%) Junior Developer
5 1 (4.35%) Junior
Libraries, Frameworks & Software Standards
1 3 (13.04%) .NET
2 2 (8.70%) Middleware
3 1 (4.35%) Application Packaging
3 1 (4.35%) jQuery
3 1 (4.35%) CSS
3 1 (4.35%) HTML
Miscellaneous
1 7 (30.43%) IVR
2 4 (17.39%) Management Information System
3 2 (8.70%) CMDB
4 1 (4.35%) Clustering
4 1 (4.35%) Mathematics
Operating Systems
1 2 (8.70%) Windows
Processes & Methodologies
1 10 (43.48%) Business Intelligence
2 7 (30.43%) WFM
3 5 (21.74%) Line Management
3 5 (21.74%) Agile Software Development
4 4 (17.39%) ERP
4 4 (17.39%) Problem Management
5 3 (13.04%) ITIL
5 3 (13.04%) Change Management
6 2 (8.70%) Service Delivery
6 2 (8.70%) Stakeholder Management
6 2 (8.70%) Business Analysis
6 2 (8.70%) Knowledge Management
6 2 (8.70%) Incident Management
6 2 (8.70%) E-Commerce
6 2 (8.70%) Configuration Management
6 2 (8.70%) Use Case
6 2 (8.70%) Data Architecture
6 2 (8.70%) ITIL V3
7 1 (4.35%) Agile Testing
7 1 (4.35%) Analytics
Programming Languages
1 5 (21.74%) SQL
2 2 (8.70%) C#
2 2 (8.70%) JavaScript
3 1 (4.35%) C
Qualifications
1 1 (4.35%) Microsoft Certification
1 1 (4.35%) SC Cleared
1 1 (4.35%) Security Cleared
Quality Assurance & Compliance
1 2 (8.70%) SLA
System Software
1 2 (8.70%) Terminal Services
2 1 (4.35%) Microsoft App-V
2 1 (4.35%) VMware Infrastructure
2 1 (4.35%) Active Directory
Systems Management
1 1 (4.35%) OpenView
1 1 (4.35%) OpenView Configuration Management
1 1 (4.35%) HP SIM
Vendors
1 11 (47.83%) Microsoft
2 7 (30.43%) SAP
2 7 (30.43%) Genesys
3 4 (17.39%) Oracle
4 2 (8.70%) HP
4 2 (8.70%) Citrix
4 2 (8.70%) Lotus
5 1 (4.35%) VMware
Newcastle upon Tyne
Nigel Frank International Limited - Newcastle
Rate: £250 - £350 per day
Posted: 25 days ago
Newcastle upon Tyne
Nigel Frank International Limited - Newcastle
Rate: £280 - £350 per day
Posted: 26 days ago