The table below looks at the statistics for CRM skills in IT contracts advertised for the Tyne and Wear region. Included is a guide to the average contractor rates offered in IT contracts that have cited CRM over the 3 months to 11 February 2016 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
11 Feb 2016
Same period 2015 Same period 2014
Customer Relationship Management (CRM)
Rank 31 31 35
Rank change year-on-year
0 +4
Contract jobs citing CRM 41 12 13
As % of all contract IT jobs located in Tyne and Wear 5.73% 3.05% 4.02%
As % of the Processes & Methodologies category 6.57% 4.17% 5.22%
Number of daily rates quoted 31 9 11
Average daily rate £441 £300 £240
Average daily rate % change year-on-year
+46.83% +25.00%
90% offered a daily rate of more than £350 £236 £195
10% offered a daily rate of more than £535 £530 £455
UK excluding London average daily rate £413 £400 £375
% change year-on-year
+3.12% +6.66%
Number of hourly rates quoted 0 0 0
Average hourly rate - - -
UK excluding London average hourly rate £18.00 £20.00 £15.00
% change year-on-year
-10.00% +33.33%
CRM
North East

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the Tyne and Wear region.

Processes & Methodologies Category
Tyne and Wear
Contract IT job ads with a match in the
Processes & Methodologies category
624 288 249
As % of all contract IT jobs located in Tyne and Wear 87.27% 73.28% 77.09%
Number of daily rates quoted 412 188 147
Average daily rate £410 £400 £281
Average daily rate % change year-on-year
+2.50% +42.34%
90% offered a daily rate of more than £265 £252 £199
10% offered a daily rate of more than £550 £500 £440
UK excluding London average daily rate £400 £400 £375
% change year-on-year
- +6.66%
Number of hourly rates quoted 15 10 20
Average hourly rate £19.50 £21.82 £25.00
Average hourly rate % change year-on-year
-10.63% -12.72%
90% offered a hourly rate of more than £10.50 £13.30 £13.65
10% offered a hourly rate of more than £28.00 £34.30 £28.00
UK excluding London average hourly rate £40.00 £27.50 £27.50
% change year-on-year
+45.45% -

CRM
Jobs Demand Trend in Tyne and Wear

This chart provides a 3-month moving total of IT contractor jobs citing CRM across the Tyne and Wear region as a proportion of the total demand within the Processes & Methodologies category.

CRM Jobs Demand Trend in Tyne and Wear

CRM
Daily Rate Trend in Tyne and Wear

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing CRM across the Tyne and Wear region.

CRM Daily Rate Trend in Tyne and Wear

CRM
Daily Rate Histogram in Tyne and Wear

This chart provides a histogram of daily rates quoted in contract IT jobs citing CRM across the Tyne and Wear region over the 3 months to 11 February 2016.

CRM Daily Rate Histogram in Tyne and Wear

CRM
Hourly Rate Trend in Tyne and Wear

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing CRM across the Tyne and Wear region.

CRM Hourly Rate Trend in Tyne and Wear

CRM
Contract Job Locations in Tyne and Wear

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing CRM within the Tyne and Wear region over the 3 months to 11 February 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Newcastle upon Tyne -4 39 £441 +46.83% 13
CRM
North East

CRM
Top 30 Related IT Skills in Tyne and Wear

For the 6 months to 11 February 2016, IT contractor jobs across the Tyne and Wear region citing CRM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited CRM.

1 26 (42.62%) Dynamics CRM
2 25 (40.98%) Microsoft
3 24 (39.34%) .NET
3 24 (39.34%) Agile Software Development
4 20 (32.79%) Security Cleared
5 18 (29.51%) Test Scripting
6 17 (27.87%) JavaScript
7 16 (26.23%) ASP.NET
8 15 (24.59%) SC Cleared
8 15 (24.59%) Web Services
8 15 (24.59%) C#
8 15 (24.59%) SQL Server
8 15 (24.59%) Finance
9 14 (22.95%) Oracle
10 13 (21.31%) XML
11 12 (19.67%) ADO.NET
11 12 (19.67%) Visual Studio
12 11 (18.03%) Test Automation
12 11 (18.03%) Relational Database
13 10 (16.39%) Scrum
14 9 (14.75%) Windows
14 9 (14.75%) Continuous Integration
15 8 (13.11%) Informatica
16 7 (11.48%) PowerCenter
16 7 (11.48%) Configuration Management
16 7 (11.48%) BusinessObjects
16 7 (11.48%) Automated Testing
16 7 (11.48%) Oracle EBS R12
16 7 (11.48%) Oracle Database
17 6 (9.84%) Jenkins

CRM
Top Related IT Skills in Tyne and Wear by Category

For the 6 months to 11 February 2016, IT contractor jobs across the Tyne and Wear region citing CRM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited CRM. Up to 20 skills are shown per category.

Application Platforms
1 6 (9.84%) Apache
1 6 (9.84%) IIS
1 6 (9.84%) Jetty
1 6 (9.84%) nginx
1 6 (9.84%) Oracle 10gAS
1 6 (9.84%) Oracle Application Server
1 6 (9.84%) Oracle HTTP Server
1 6 (9.84%) Oracle Spatial
1 6 (9.84%) Tomcat
1 6 (9.84%) WebSphere
1 6 (9.84%) WebSphere Application Server
2 5 (8.20%) PowerExchange
3 3 (4.92%) SharePoint
4 1 (1.64%) CMS
4 1 (1.64%) SAS
Applications
1 5 (8.20%) MS Excel
2 1 (1.64%) MS Office
2 1 (1.64%) MS Visio
Business Applications
1 26 (42.62%) Dynamics CRM
2 7 (11.48%) Oracle EBS R12
3 5 (8.20%) Oracle CRM
3 5 (8.20%) Oracle EBS
4 2 (3.28%) Oracle iProcurement
5 1 (1.64%) Oracle General Ledger
Cloud Services
1 1 (1.64%) SaaS
Communications & Networking
1 6 (9.84%) DHCP
1 6 (9.84%) DNS
1 6 (9.84%) FTP
1 6 (9.84%) HTTP
1 6 (9.84%) IPsec
1 6 (9.84%) SSL
1 6 (9.84%) TCP/IP
2 1 (1.64%) Internet
Database & Business Intelligence
1 15 (24.59%) SQL Server
2 11 (18.03%) Relational Database
3 7 (11.48%) BusinessObjects
3 7 (11.48%) Oracle Database
3 7 (11.48%) PowerCenter
4 6 (9.84%) Oracle Database 11g
5 4 (6.56%) Data Mining
5 4 (6.56%) SQL Server Integration Services
6 2 (3.28%) Oracle BI EE
7 1 (1.64%) BODI
7 1 (1.64%) BusinessObjects XI
7 1 (1.64%) Data Warehouse
Development Applications
1 12 (19.67%) Visual Studio
2 6 (9.84%) Jenkins
2 6 (9.84%) Log4j
3 1 (1.64%) Axure RP
3 1 (1.64%) Team Foundation Server
General
1 15 (24.59%) Finance
2 2 (3.28%) Advertising
3 1 (1.64%) General Ledger
Job Titles
1 25 (40.98%) Developer
2 18 (29.51%) CRM Developer
3 16 (26.23%) Dynamics CRM Developer
4 12 (19.67%) Microsoft Developer
5 9 (14.75%) Consultant
6 7 (11.48%) Delivery Manager
7 6 (9.84%) CRM Consultant
7 6 (9.84%) Oracle Consultant
7 6 (9.84%) Senior Developer
8 5 (8.20%) .NET Developer
8 5 (8.20%) Analyst
8 5 (8.20%) Functional Consultant
8 5 (8.20%) Oracle CRM Consultant
9 4 (6.56%) C# .NET Developer
9 4 (6.56%) C# Developer
9 4 (6.56%) Oracle Functional Consultant
9 4 (6.56%) Senior Microsoft Developer
10 3 (4.92%) Agile Coach
10 3 (4.92%) Digital Agile Coach
10 3 (4.92%) Oracle CRM Functional Consultant
Libraries, Frameworks & Software Standards
1 24 (39.34%) .NET
2 16 (26.23%) ASP.NET
3 15 (24.59%) Web Services
4 13 (21.31%) XML
5 12 (19.67%) ADO.NET
6 6 (9.84%) HTML
6 6 (9.84%) J2EE
6 6 (9.84%) jQuery
6 6 (9.84%) Servlets
7 4 (6.56%) .NET Framework
8 3 (4.92%) ASP.NET Web Forms
8 3 (4.92%) CSS
8 3 (4.92%) WCF
9 1 (1.64%) HTML5
9 1 (1.64%) LINQ
9 1 (1.64%) LINQ to SQL
9 1 (1.64%) RESTful
9 1 (1.64%) SOAP
9 1 (1.64%) XHTML
9 1 (1.64%) XSLT
Miscellaneous
1 4 (6.56%) Analytical Skills
2 1 (1.64%) Enterprise Software
2 1 (1.64%) User Experience
Operating Systems
1 9 (14.75%) Windows
2 6 (9.84%) AIX
2 6 (9.84%) Linux
2 6 (9.84%) Red Hat Enterprise Linux
2 6 (9.84%) Solaris
Processes & Methodologies
1 24 (39.34%) Agile Software Development
2 18 (29.51%) Test Scripting
3 11 (18.03%) Test Automation
4 10 (16.39%) Scrum
5 9 (14.75%) Continuous Integration
6 7 (11.48%) Automated Testing
6 7 (11.48%) Configuration Management
7 6 (9.84%) Document Management
7 6 (9.84%) Unit Testing
8 5 (8.20%) Business Intelligence
8 5 (8.20%) Case Management
8 5 (8.20%) Mentoring
8 5 (8.20%) Project Management
9 4 (6.56%) Agile Project Management
9 4 (6.56%) MVC
10 3 (4.92%) BDD
10 3 (4.92%) Coaching
10 3 (4.92%) Migration
10 3 (4.92%) Portfolio Management
10 3 (4.92%) Web Operations
Programming Languages
1 17 (27.87%) JavaScript
2 15 (24.59%) C#
3 6 (9.84%) Java
4 3 (4.92%) SQL
5 1 (1.64%) PL/SQL
5 1 (1.64%) T-SQL
Qualifications
1 20 (32.79%) Security Cleared
2 15 (24.59%) SC Cleared
3 5 (8.20%) BPSS Clearance
4 2 (3.28%) ISEB
4 2 (3.28%) ISTQB
5 1 (1.64%) Degree
5 1 (1.64%) ISTQB Foundation Certification
5 1 (1.64%) ITIL Certification
Quality Assurance & Compliance
1 5 (8.20%) Disclosure Scotland
2 3 (4.92%) QA
System Software
1 6 (9.84%) Oracle RAC
1 6 (9.84%) VMware Infrastructure
1 6 (9.84%) Xen
Systems Management
1 1 (1.64%) HP Quality Center
Vendors
1 25 (40.98%) Microsoft
2 14 (22.95%) Oracle
3 8 (13.11%) Informatica
4 6 (9.84%) Axway
4 6 (9.84%) Genesys
4 6 (9.84%) Red Hat
4 6 (9.84%) SAP
4 6 (9.84%) Siebel
4 6 (9.84%) VMware
5 5 (8.20%) Sun
6 4 (6.56%) HP
7 2 (3.28%) IBM
8 1 (1.64%) Kofax
8 1 (1.64%) Salesforce.com
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