The first table below looks at the demand for CRM skills in IT jobs advertised for the Newcastle upon Tyne region. Included is a guide to the average salaries offered in IT jobs that have cited CRM over the 3 months to 24 May 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Processes & Methodologies category for the Newcastle upon Tyne region.

Location
3 months to
24 May 2013
Same period 2012 Same period 2011
Customer Relationship Management (CRM)
Rank 42 25 24
Rank change year-on-year
-17 -1
Permanent jobs citing CRM 19 27 26
As % of all permanent IT jobs located in Newcastle upon Tyne 3.926% 5.987% 6.295%
As % of the Processes & Methodologies category 5.352% 8.571% 9.220%
Number of salaries quoted 18 19 26
Average salary £32,000 £72,500 £72,500
Average salary % change year-on-year
-55.86% -
90% offered a salary of more than £21,500 £32,500 £22,500
10% offered a salary of more than £62,500 £72,500 £73,750
UK excluding London average salary £42,500 £44,000 £43,000
% change year-on-year
-3.40% +2.32%
All Processes & Methodologies
Newcastle upon Tyne
Permanent IT job ads with a match in the
Processes & Methodologies category
355 315 282
As % of all permanent IT jobs located in Newcastle upon Tyne 73.35% 69.84% 68.28%
Number of salaries quoted 317 261 226
Average salary £39,500 £35,000 £36,500
Average salary % change year-on-year
+12.85% -4.10%
90% offered a salary of more than £27,000 £25,000 £21,100
10% offered a salary of more than £54,000 £72,250 £70,000
UK excluding London average salary £40,000 £41,000 £40,000
% change year-on-year
-2.43% +2.50%
CRM
Tyne and Wear

CRM
Jobs Demand Trend

This chart provides a 3-month moving total of permanent IT jobs citing CRM across the Newcastle upon Tyne region as a proportion of the total demand within the Processes & Methodologies category.

Newcastle upon Tyne CRM Jobs Demand Trend

CRM
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing CRM across the Newcastle upon Tyne region.

Newcastle upon Tyne CRM Salary Trend

CRM
Salary Histogram

This chart provides a salary histogram for IT jobs citing CRM across the Newcastle upon Tyne region over the 3 months to 24 May 2013.

Newcastle upon Tyne CRM Salary Histogram

CRM
Top 30 Related IT Skills

For the 6 months to 24 May 2013, IT jobs across the Newcastle upon Tyne region citing CRM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited CRM.

1 21 (56.76%) Microsoft
2 17 (45.95%) SQL Server
3 15 (40.54%) Dynamics CRM
4 14 (37.84%) .NET
4 14 (37.84%) SharePoint
5 9 (24.32%) ITIL
6 8 (21.62%) SQL Server Reporting Services
6 8 (21.62%) SQL Server Analysis Services
6 8 (21.62%) Windows Azure
7 7 (18.92%) Advertising
8 6 (16.22%) Degree
8 6 (16.22%) Windows
8 6 (16.22%) SQL
9 5 (13.51%) MS Office
9 5 (13.51%) ASP.NET
9 5 (13.51%) MCSE
9 5 (13.51%) MCP
9 5 (13.51%) MS Excel
9 5 (13.51%) BizTalk Server
9 5 (13.51%) Intranet
9 5 (13.51%) Active Directory
9 5 (13.51%) Microsoft Certification
9 5 (13.51%) Business Intelligence
10 4 (10.81%) Project Management
10 4 (10.81%) Finance
10 4 (10.81%) ERP
10 4 (10.81%) PRINCE2
10 4 (10.81%) C#
10 4 (10.81%) QlikView
10 4 (10.81%) Waterfall

CRM
Top Related IT Skills by Category

For the 6 months to 24 May 2013, IT jobs across the Newcastle upon Tyne region citing CRM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited CRM. Up to 20 skills are shown per category.

Application Development
1 14 (37.84%) .NET
2 5 (13.51%) ASP.NET
3 3 (8.108%) CSS
4 2 (5.405%) XML
4 2 (5.405%) HTML
4 2 (5.405%) .NET Framework
4 2 (5.405%) Ajax
5 1 (2.703%) Hibernate
5 1 (2.703%) WinForms
5 1 (2.703%) ASP.NET MVC
5 1 (2.703%) LINQ
5 1 (2.703%) CSLA
5 1 (2.703%) J2EE
5 1 (2.703%) COM
5 1 (2.703%) XHTML
Application Platforms
1 14 (37.84%) SharePoint
2 8 (21.62%) Windows Azure
3 5 (13.51%) BizTalk Server
4 1 (2.703%) CMS
4 1 (2.703%) DotNetNuke
Applications
1 5 (13.51%) MS Office
1 5 (13.51%) MS Excel
2 1 (2.703%) Photoshop
2 1 (2.703%) Fireworks
Business Applications
1 15 (40.54%) Dynamics CRM
2 4 (10.81%) Dynamics GP
3 2 (5.405%) Oracle Applications
Communications & Networking
1 5 (13.51%) Intranet
Database & Business Intelligence
1 17 (45.95%) SQL Server
2 8 (21.62%) SQL Server Reporting Services
2 8 (21.62%) SQL Server Analysis Services
3 4 (10.81%) QlikView
4 3 (8.108%) SQL Server 2008
5 1 (2.703%) SQL Server Integration Services
5 1 (2.703%) RDBMS
Development Applications
1 2 (5.405%) Team Foundation Server
2 1 (2.703%) Visual Studio
General
1 7 (18.92%) Advertising
2 4 (10.81%) Finance
3 2 (5.405%) Marketing
Job Titles
1 12 (32.43%) Consultant
2 8 (21.62%) Architect
2 8 (21.62%) CRM Consultant
2 8 (21.62%) Dynamics CRM Consultant
2 8 (21.62%) CRM Architect
3 6 (16.22%) Developer
3 6 (16.22%) Analyst
3 6 (16.22%) Development Manager
4 5 (13.51%) 2nd Line Support
5 4 (10.81%) Business Intelligence Consultant
5 4 (10.81%) Systems Development Manager
5 4 (10.81%) Systems Manager
6 3 (8.108%) IT Support
6 3 (8.108%) Service Analyst
7 2 (5.405%) Project Manager
7 2 (5.405%) Support Analyst
7 2 (5.405%) Web Developer
7 2 (5.405%) Software Manager
7 2 (5.405%) CRM Manager
7 2 (5.405%) 2nd Line Support Analyst
Miscellaneous
1 3 (8.108%) Management Information System
2 2 (5.405%) Data Conversion
3 1 (2.703%) Mobile App
3 1 (2.703%) Enterprise Software
3 1 (2.703%) Computer Science
3 1 (2.703%) N-Tier
Operating Systems
1 6 (16.22%) Windows
2 3 (8.108%) Windows 8
2 3 (8.108%) Windows Server 2008
2 3 (8.108%) Windows XP
2 3 (8.108%) Windows Server 2003
3 1 (2.703%) UNIX
Processes & Methodologies
1 9 (24.32%) ITIL
2 5 (13.51%) Business Intelligence
3 4 (10.81%) Project Management
3 4 (10.81%) ERP
3 4 (10.81%) PRINCE2
3 4 (10.81%) Waterfall
3 4 (10.81%) Data Analysis
4 3 (8.108%) Agile Software Development
4 3 (8.108%) Problem Management
4 3 (8.108%) E-Commerce
4 3 (8.108%) Configuration Management
5 2 (5.405%) MVC
5 2 (5.405%) ITIL V3
5 2 (5.405%) Change Control
5 2 (5.405%) TDD
5 2 (5.405%) Supplier Management
5 2 (5.405%) Scrum
5 2 (5.405%) Stakeholder Management
6 1 (2.703%) Asset Management
6 1 (2.703%) Data Management
Programming Languages
1 6 (16.22%) SQL
2 4 (10.81%) C#
3 3 (8.108%) C
3 3 (8.108%) JavaScript
4 1 (2.703%) Java
4 1 (2.703%) VB
4 1 (2.703%) VB.NET
4 1 (2.703%) Progress 4GL
Qualifications
1 6 (16.22%) Degree
2 5 (13.51%) MCSE
2 5 (13.51%) MCP
2 5 (13.51%) Microsoft Certification
3 3 (8.108%) MCDST
4 2 (5.405%) PRINCE2 Certification
Quality Assurance & Compliance
1 3 (8.108%) SLA
2 2 (5.405%) QA
System Software
1 5 (13.51%) Active Directory
Vendors
1 21 (56.76%) Microsoft
2 3 (8.108%) Oracle
3 2 (5.405%) Sage
4 1 (2.703%) Progress
4 1 (2.703%) Cisco
Newcastle upon Tyne, North East
Paying up to £40k, this is a great opportunity for someone with Dynamics GP skills to develop their career within a growing international company who look set to...
Nigel Frank International Ltd
Salary: £35000 - £40000 per annum
Posted: 22 May 2013
Newcastle upon Tyne, North East
C# DeveloperNewcastle £28,000 - £32,000We have an excellent opportunity available for a highly skilled C#/.Net Developer to join one of the North East most recognised organisations...
Hays Specialist Recruitment Ltd
Salary: £28000.00 - £32000.00 per annum + Benefits
Posted: 4 May 2013
Newcastle Upon Tyne, Tyne and Wear
With a in depth technical knowledge of CRM and associated products our Client is looking for a CRM expert to joint a leading IT support company. We are...
Northern Recruitment Group
Salary: From £35,000 to £40,000 per annum
Posted: 23 May 2013
Newcastle Upon Tyne, Tyne and Wear
Working in a new Programme Delivery office, this Business Analyst will play a pivotal role in business process re-engineering across a range of stakeholders, identifying improvements and...
Northern Recruitment Group
Posted: 21 May 2013