The table below looks at the statistics for Service Management skills in IT contracts advertised for the Norfolk region. Included is a guide to the contractor rates offered in IT contracts that have cited Service Management over the 3 months to 29 July 2016 with a comparison to the same period over the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
29 Jul 2016
Same period 2015 Same period 2014
Service Management
Rank 34 - 29
Rank change year-on-year
- 0
Contract jobs citing Service Management 2 0 6
As % of all contract IT jobs located in Norfolk 0.89% - 2.45%
As % of the Processes & Methodologies category 1.07% - 3.49%
Number of daily rates quoted 2 0 6
Median daily rate £205 - £271
90% offered a daily rate of more than £189 - £263
10% offered a daily rate of more than £221 - £335
UK excluding London median daily rate £400 £375 £350
% change year-on-year
+6.66% +7.14%
Number of hourly rates quoted 0 0 0
Median hourly rate - - -
UK excluding London median hourly rate £14.50 £15.88 £14.38
% change year-on-year
-8.66% +10.43%
Service Management
East of England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the Norfolk region.

Processes & Methodologies Category
Norfolk
Contract IT job ads with a match in the
Processes & Methodologies category
187 165 172
As % of all contract IT jobs located in Norfolk 83.48% 83.33% 70.20%
Number of daily rates quoted 127 132 110
Median daily rate £450 £325 £288
Median daily rate % change year-on-year
+38.46% +13.04%
90% offered a daily rate of more than £250 £167 £205
10% offered a daily rate of more than £510 £475 £450
UK excluding London median daily rate £400 £388 £375
% change year-on-year
+3.22% +3.33%
Number of hourly rates quoted 7 5 17
Median hourly rate £23.50 £24.32 £27.00
Median hourly rate % change year-on-year
-3.35% -9.94%
90% offered a hourly rate of more than £20.83 £20.74 £22.13
10% offered a hourly rate of more than £27.62 £28.06 £33.50
UK excluding London median hourly rate £30.00 £30.00 £27.00
% change year-on-year
- +11.11%

Service Management
Jobs Demand Trend in Norfolk

The demand trend of contract jobs across the Norfolk region citing Service Management as a proportion of all IT contracts with a match in the Processes & Methodologies category.

Service Management Jobs Demand Trend in Norfolk

Service Management
Daily Rate Trend in Norfolk

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Management across the Norfolk region.

Service Management Daily Rate Trend in Norfolk

Service Management
Hourly Rate Trend in Norfolk

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Management across the Norfolk region.

Service Management Hourly Rate Trend in Norfolk

Service Management
Contract Job Locations in Norfolk

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Management within the Norfolk region over the 3 months to 29 July 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Norwich - 2 £205 -
Service Management
East of England

Service Management
Top 30 Related IT Skills in Norfolk

For the 6 months to 29 July 2016, IT contractor jobs citing Service Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the Norfolk region with a requirement for Service Management.

1 13 (100.00%) ITIL
2 11 (84.62%) Management Information System
3 10 (76.92%) Service Delivery
3 10 (76.92%) ITIL Certification
3 10 (76.92%) Microsoft
4 9 (69.23%) Problem Management
4 9 (69.23%) Continuous Improvement
4 9 (69.23%) Analytical Skills
5 7 (53.85%) Information Management
6 3 (23.08%) Microsoft Certification
7 2 (15.38%) BPSS Clearance
7 2 (15.38%) Disclosure Scotland
7 2 (15.38%) Line Management
8 1 (7.69%) Mentoring
8 1 (7.69%) Release Management
8 1 (7.69%) Test Management
8 1 (7.69%) Security Cleared
8 1 (7.69%) Stakeholder Engagement
8 1 (7.69%) ITIL V3
8 1 (7.69%) Windows Server
8 1 (7.69%) Service Design
8 1 (7.69%) Supplier Management
8 1 (7.69%) WSUS
8 1 (7.69%) Resource Management
8 1 (7.69%) CMDB
8 1 (7.69%) TestPartner
8 1 (7.69%) A+ Certification
8 1 (7.69%) Active Directory
8 1 (7.69%) MCP
8 1 (7.69%) Windows

Service Management
Top Related IT Skills in Norfolk by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 1 (7.69%) MS Excel
Development Applications
1 1 (7.69%) TestPartner
General
1 1 (7.69%) Finance
Job Titles
1 11 (84.62%) Service Desk Team Leader
1 11 (84.62%) Team Leader
2 2 (15.38%) IT Manager
2 2 (15.38%) IT Services Manager
2 2 (15.38%) ITIL Manager
3 1 (7.69%) Active Directory Support Analyst
3 1 (7.69%) Analyst
3 1 (7.69%) Desktop Support
3 1 (7.69%) Desktop Support Analyst
3 1 (7.69%) Help Desk Manager
3 1 (7.69%) Help Desk Team Lead
3 1 (7.69%) Senior Analyst
3 1 (7.69%) Senior Desktop Analyst
3 1 (7.69%) Senior Desktop Support
3 1 (7.69%) Senior Desktop Support Analyst
3 1 (7.69%) Senior Support Analyst
3 1 (7.69%) Service Manager
3 1 (7.69%) Services Delivery Manager
3 1 (7.69%) Support Analyst
3 1 (7.69%) Support Team Leader
Miscellaneous
1 11 (84.62%) Management Information System
2 9 (69.23%) Analytical Skills
3 1 (7.69%) CMDB
Operating Systems
1 1 (7.69%) Windows
1 1 (7.69%) Windows Server
Processes & Methodologies
1 13 (100.00%) ITIL
2 10 (76.92%) Service Delivery
3 9 (69.23%) Continuous Improvement
3 9 (69.23%) Problem Management
4 7 (53.85%) Information Management
5 2 (15.38%) Line Management
6 1 (7.69%) Business Intelligence
6 1 (7.69%) Configuration Management
6 1 (7.69%) ITIL V3
6 1 (7.69%) Mentoring
6 1 (7.69%) PRINCE
6 1 (7.69%) Release Management
6 1 (7.69%) Resource Management
6 1 (7.69%) Service Design
6 1 (7.69%) Stakeholder Engagement
6 1 (7.69%) Supplier Management
6 1 (7.69%) Test Management
Qualifications
1 10 (76.92%) ITIL Certification
2 3 (23.08%) Microsoft Certification
3 2 (15.38%) BPSS Clearance
4 1 (7.69%) A+ Certification
4 1 (7.69%) MCP
4 1 (7.69%) Security Cleared
Quality Assurance & Compliance
1 2 (15.38%) Disclosure Scotland
2 1 (7.69%) SLA
System Software
1 1 (7.69%) Active Directory
Systems Management
1 1 (7.69%) WSUS
Vendors
1 10 (76.92%) Microsoft