The table below looks at the statistics for Service Management skills in IT contracts advertised for the Norfolk region. Included is a guide to the contractor rates offered in IT contracts that have cited Service Management over the 3 months to 22 February 2017 with a comparison to the same period over the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
22 Feb 2017
Same period 2016 Same period 2015
Service Management
East of England / Norfolk
Rank 23 29 20
Rank change year-on-year
+6 -9
Contract jobs citing Service Management 1 3 5
As % of all contract IT jobs located in Norfolk 0.83% 1.44% 2.84%
As % of the Processes & Methodologies category 1.01% 1.90% 4.27%
Number of daily rates quoted 0 2 2
Median daily rate - £303 £343
Median daily rate % change year-on-year
- -11.80%
UK excluding London median daily rate £405 £390 £380
% change year-on-year
+3.84% +2.63%
Number of hourly rates quoted 0 0 0
Median hourly rate - - -
UK excluding London median hourly rate £13.75 £13.75 £16.00
% change year-on-year
- -14.06%

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the Norfolk region.

Processes & Methodologies Category
Norfolk
Contract IT job ads with a match in the
Processes & Methodologies category
99 158 117
As % of all contract IT jobs located in Norfolk 82.50% 75.96% 66.48%
Number of daily rates quoted 76 114 83
Median daily rate £426 £425 £373
Median daily rate % change year-on-year
+0.11% +14.09%
90% offered a daily rate of more than £300 £300 £180
10% offered a daily rate of more than £650 £500 £525
UK excluding London median daily rate £410 £400 £400
% change year-on-year
+2.50% -
Number of hourly rates quoted 1 5 11
Median hourly rate £16.50 £21.50 £22.50
Median hourly rate % change year-on-year
-23.25% -4.44%
UK excluding London median hourly rate £35.00 £40.00 £27.50
% change year-on-year
-12.50% +45.45%

Service Management
Jobs Demand Trend in Norfolk

The demand trend of contract jobs across the Norfolk region citing Service Management as a proportion of all IT contracts with a match in the Processes & Methodologies category.

Service Management Jobs Demand Trend in Norfolk

Service Management
Daily Rate Trend in Norfolk

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Management across the Norfolk region.

Service Management Daily Rate Trend in Norfolk

Service Management
Hourly Rate Trend in Norfolk

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Management across the Norfolk region.

Service Management Hourly Rate Trend in Norfolk

Service Management
Contract Job Locations in Norfolk

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Management within the Norfolk region over the 3 months to 22 February 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Norwich +11 1 - -
Service Management
East of England

Service Management
Top 30 Related IT Skills in Norfolk

For the 6 months to 22 February 2017, IT contractor jobs citing Service Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the Norfolk region with a requirement for Service Management.

1 3 (75.00%) ITIL
1 3 (75.00%) MCP
1 3 (75.00%) Windows
1 3 (75.00%) Business Intelligence
1 3 (75.00%) SLA
1 3 (75.00%) Microsoft
1 3 (75.00%) A+ Certification
1 3 (75.00%) WSUS
1 3 (75.00%) Management Information System
1 3 (75.00%) Line Management
1 3 (75.00%) Windows Server
1 3 (75.00%) ITIL V3
2 2 (50.00%) Statistics
2 2 (50.00%) Video Conferencing
2 2 (50.00%) Finance
2 2 (50.00%) Legal
3 1 (25.00%) Thin Client
3 1 (25.00%) Configuration Management
3 1 (25.00%) Active Directory
3 1 (25.00%) Cisco Certification
3 1 (25.00%) Cisco
3 1 (25.00%) DNA
3 1 (25.00%) Agile Software Development
3 1 (25.00%) Banking
3 1 (25.00%) Network Design
3 1 (25.00%) CMDB
3 1 (25.00%) Fat Client
3 1 (25.00%) Wireless Security
3 1 (25.00%) Wireless
3 1 (25.00%) Telecoms

Service Management
Top Related IT Skills in Norfolk by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Communications & Networking
1 1 (25.00%) Wireless
1 1 (25.00%) Wireless Security
General
1 2 (50.00%) Finance
1 2 (50.00%) Legal
2 1 (25.00%) Banking
2 1 (25.00%) Telecoms
Job Titles
1 3 (75.00%) Desktop Support
2 2 (50.00%) Analyst
2 2 (50.00%) Desktop Analyst
2 2 (50.00%) Desktop Support Analyst
2 2 (50.00%) Support Analyst
3 1 (25.00%) Architect
3 1 (25.00%) Cisco Architect
3 1 (25.00%) Cisco Network Architect
3 1 (25.00%) Cisco Solutions Architect
3 1 (25.00%) Desktop Engineer
3 1 (25.00%) Desktop Support Engineer
3 1 (25.00%) Network Architect
3 1 (25.00%) Operations Engineer
3 1 (25.00%) Operations Support Engineer
3 1 (25.00%) Solutions Architect
3 1 (25.00%) Support Engineer
Miscellaneous
1 3 (75.00%) Management Information System
2 2 (50.00%) Video Conferencing
3 1 (25.00%) CMDB
3 1 (25.00%) Fat Client
3 1 (25.00%) Thin Client
Operating Systems
1 3 (75.00%) Windows
1 3 (75.00%) Windows Server
Processes & Methodologies
1 3 (75.00%) Business Intelligence
1 3 (75.00%) ITIL
1 3 (75.00%) ITIL V3
1 3 (75.00%) Line Management
2 2 (50.00%) Statistics
3 1 (25.00%) Agile Software Development
3 1 (25.00%) Business Transformation
3 1 (25.00%) Configuration Management
3 1 (25.00%) Customer Requirements
3 1 (25.00%) DNA
3 1 (25.00%) Network Design
3 1 (25.00%) Service Design
Qualifications
1 3 (75.00%) A+ Certification
1 3 (75.00%) MCP
2 1 (25.00%) Cisco Certification
Quality Assurance & Compliance
1 3 (75.00%) SLA
System Software
1 1 (25.00%) Active Directory
Systems Management
1 3 (75.00%) WSUS
Vendors
1 3 (75.00%) Microsoft
2 1 (25.00%) Cisco