The table below looks at the statistics for the Desktop Support role in IT contracts advertised for the England region. Included is a guide to the average contractor rates offered in IT contracts that have cited Desktop Support in their job title over the 3 months to 18 September 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
18 Sep 2014
Same period 2013 Same period 2012
Desktop Support
Rank 210 223 205
Rank change year-on-year
+13 -18
Contract jobs requiring a Desktop Support 528 437 500
As % of all contract IT jobs located in England 1.01% 0.92% 0.95%
As % of the Job Titles category 1.11% 0.99% 1.02%
Number of daily rates quoted 239 142 162
Average daily rate
Keep up to 90%
of your Daily Rate
Get a Free Illustration
£165 £175 £165
Average daily rate % change year-on-year
-5.71% +6.06%
90% offered a daily rate of more than £110 £116 £111
10% offered a daily rate of more than £257 £250 £323
UK excluding London average daily rate £158 £150 £143
% change year-on-year
+5.00% +5.26%
Number of hourly rates quoted 132 159 181
Average hourly rate £16.08 £15.08 £15.75
Average hourly rate % change year-on-year
+6.61% -4.23%
90% offered a hourly rate of more than £12.50 £12.18 £11.34
10% offered a hourly rate of more than £22.48 £22.50 £22.00
UK excluding London average hourly rate £15.77 £14.00 £15.00
% change year-on-year
+12.64% -6.66%
Desktop Support
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
England
Contract IT job ads with a match in the
Job Titles category
47502 44109 49177
As % of all contract IT jobs located in England 91.02% 92.81% 92.98%
Number of daily rates quoted 29572 26954 28107
Average daily rate £400 £400 £390
Average daily rate % change year-on-year
- +2.56%
90% offered a daily rate of more than £225 £237 £235
10% offered a daily rate of more than £550 £575 £575
UK excluding London average daily rate £360 £350 £345
% change year-on-year
+2.85% +1.44%
Number of hourly rates quoted 1898 1931 2441
Average hourly rate £16.50 £17.00 £19.00
Average hourly rate % change year-on-year
-2.94% -10.52%
90% offered a hourly rate of more than £10.50 £11.00 £11.25
10% offered a hourly rate of more than £39.00 £40.00 £41.50
UK excluding London average hourly rate £16.50 £16.00 £17.50
% change year-on-year
+3.12% -8.57%

Desktop Support
Jobs Demand Trend in England

This chart provides a 3-month moving total of IT contractor jobs citing Desktop Support in the job title across the England region as a proportion of the total demand within the Job Titles category.

Desktop Support Jobs Demand Trend in England

Desktop Support
Daily Rate Trend in England

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Desktop Support across the England region.

Desktop Support Daily Rate Trend in England

Desktop Support
Daily Rate Histogram in England

This chart provides a histogram of daily rates quoted in contract IT jobs citing Desktop Support across the England region over the 3 months to 18 September 2014.

Desktop Support Daily Rate Histogram in England

Desktop Support
Hourly Rate Trend in England

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Desktop Support across the England region.

Desktop Support Hourly Rate Trend in England

Desktop Support
Hourly Rate Histogram in England

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Desktop Support across the England region over the 3 months to 18 September 2014.

Desktop Support Hourly Rate Histogram in England

Desktop Support
Contract Job Locations in England

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Desktop Support within the England region over the 3 months to 18 September 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
London +7 210 £160 -11.11% 25
South East +5 117 £173 -1.42% 11
North West +36 60 £175 +22.80% 2
East of England -26 36 £131 -12.50% 3
Yorkshire +21 29 £135 -15.62% 6
West Midlands -12 28 £165 +40.42% 4
South West -36 25 £194 +13.97% 14
East Midlands +11 16 £115 -23.33% 2
North East -34 10 £225 +32.35%
Desktop Support
UK

Desktop Support
Top 30 Related IT Skills in England

For the 6 months to 18 September 2014, IT contractor jobs across the England region that cited Desktop Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Desktop Support in their job title.

1 819 (79.28%) Windows
2 570 (55.18%) Windows 7
3 467 (45.21%) Active Directory
4 389 (37.66%) Windows XP
5 386 (37.37%) MS Office
6 375 (36.30%) Microsoft
7 187 (18.10%) Citrix
8 186 (18.01%) ITIL
9 167 (16.17%) Blackberry
10 157 (15.20%) MS Excel
11 147 (14.23%) MS Exchange
12 144 (13.94%) Windows Server 2008
13 139 (13.46%) Security Cleared
14 138 (13.36%) SCCM
15 135 (13.07%) Finance
16 126 (12.20%) Windows Server 2003
17 121 (11.71%) SC Cleared
18 88 (8.52%) SLA
18 88 (8.52%) VMware
19 73 (7.07%) Microsoft Certification
20 72 (6.97%) Windows Vista
21 67 (6.49%) LAN
22 65 (6.29%) Windows 8
23 62 (6.00%) Analytical Skills
24 60 (5.81%) TCP/IP
25 57 (5.52%) HP
26 56 (5.42%) Apple
26 56 (5.42%) Cisco
27 52 (5.03%) VMware Infrastructure
28 51 (4.94%) Banking

Desktop Support
Top Related IT Skills in England by Category

For the 6 months to 18 September 2014, IT contractor jobs across the England region that cited Desktop Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Desktop Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 147 (14.23%) MS Exchange
2 48 (4.65%) IBM Notes
3 47 (4.55%) Blackberry Enterprise Server
4 43 (4.16%) Exchange Server 2010
5 36 (3.48%) SharePoint
6 35 (3.39%) Exchange Server 2003
7 30 (2.90%) Exchange Server 2007
8 24 (2.32%) Lync
9 7 (0.68%) SharePoint 2013
9 7 (0.68%) WorkSite
9 7 (0.68%) Lotus Domino
10 4 (0.39%) Exchange Server 2013
11 2 (0.19%) Site Server
12 1 (0.097%) IIS
Applications
1 386 (37.37%) MS Office
2 157 (15.20%) MS Excel
3 14 (1.36%) MS PowerPoint
4 9 (0.87%) MS Project
4 9 (0.87%) MS Visio
5 6 (0.58%) Acrobat
6 3 (0.29%) AutoCAD
7 2 (0.19%) Pro/ENGINEER
8 1 (0.097%) Adobe Illustrator
8 1 (0.097%) Photoshop
8 1 (0.097%) Adobe Captivate
Business Applications
1 6 (0.58%) assyst
1 6 (0.58%) Dynamics NAV
2 2 (0.19%) Cerner Millennium
2 2 (0.19%) Dynamics AX
2 2 (0.19%) Eikon
3 1 (0.097%) Remedy ITSM
3 1 (0.097%) Magento
3 1 (0.097%) 3000 Xtra
3 1 (0.097%) ReMetrica
3 1 (0.097%) Dynamics CRM
3 1 (0.097%) Oracle CRM
3 1 (0.097%) LatentZero
Cloud Services
1 21 (2.03%) Office 365
2 3 (0.29%) SaaS
2 3 (0.29%) Google Apps
3 1 (0.097%) IaaS
3 1 (0.097%) Cloud Computing
Communications & Networking
1 67 (6.49%) LAN
2 60 (5.81%) TCP/IP
3 46 (4.45%) VPN
4 45 (4.36%) DHCP
5 44 (4.26%) DNS
6 38 (3.68%) WAN
7 29 (2.81%) Internet
8 24 (2.32%) 3G
8 24 (2.32%) Wireless
9 19 (1.84%) Wi-Fi
9 19 (1.84%) VoIP
10 16 (1.55%) IP Telephony
11 15 (1.45%) Firewall
12 8 (0.77%) Broadband
13 5 (0.48%) SSL
13 5 (0.48%) SAN
13 5 (0.48%) Ethernet
13 5 (0.48%) SMS
13 5 (0.48%) HTTP
14 4 (0.39%) Nortel Meridian
Database & Business Intelligence
1 11 (1.06%) SQL Server
2 3 (0.29%) DTS
3 1 (0.097%) EDRMS
3 1 (0.097%) EDMS
3 1 (0.097%) SQL Server 2005
3 1 (0.097%) SQL Server 2008
3 1 (0.097%) Oracle Database
Development Applications
1 5 (0.48%) MSI
2 2 (0.19%) Toad
3 1 (0.097%) ProC
General
1 135 (13.07%) Finance
2 51 (4.94%) Banking
3 31 (3.00%) Legal
4 21 (2.03%) Law
5 17 (1.65%) Financial Institution
6 15 (1.45%) Investment Banking
7 14 (1.36%) Telecoms
8 13 (1.26%) Back Office
9 10 (0.97%) Manufacturing
10 9 (0.87%) Retail
11 6 (0.58%) Military
12 4 (0.39%) Mandarin Language
12 4 (0.39%) Cantonese Language
12 4 (0.39%) Advertising
12 4 (0.39%) Local Government
13 3 (0.29%) Front Office
14 2 (0.19%) French Language
14 2 (0.19%) Marketing
15 1 (0.097%) German Language
15 1 (0.097%) Japanese Language
Libraries, Frameworks & Software Standards
1 18 (1.74%) Application Packaging
2 7 (0.68%) OLE
3 5 (0.48%) Software Packaging
4 1 (0.097%) HTML
4 1 (0.097%) .NET
4 1 (0.097%) DCOM
4 1 (0.097%) Flash
4 1 (0.097%) WAP
Miscellaneous
1 167 (16.17%) Blackberry
2 62 (6.00%) Analytical Skills
3 42 (4.07%) iPhone
4 30 (2.90%) iPad
5 27 (2.61%) Video Conferencing
6 21 (2.03%) Fat Client
6 21 (2.03%) Thin Client
7 19 (1.84%) Handset
8 17 (1.65%) NHS
9 14 (1.36%) Hedge funds
10 10 (0.97%) Management Information System
11 9 (0.87%) PDA
12 8 (0.77%) Smartphone
12 8 (0.77%) CMDB
13 6 (0.58%) Firmware
14 5 (0.48%) FMCG
15 4 (0.39%) Smartcard
16 3 (0.29%) Client/Server
16 3 (0.29%) Fixed Income
17 2 (0.19%) PKI
Operating Systems
1 819 (79.28%) Windows
2 570 (55.18%) Windows 7
3 389 (37.66%) Windows XP
4 144 (13.94%) Windows Server 2008
5 126 (12.20%) Windows Server 2003
6 72 (6.97%) Windows Vista
7 65 (6.29%) Windows 8
8 37 (3.58%) Apple iOS
9 33 (3.19%) Windows 2000
10 31 (3.00%) Android
10 31 (3.00%) Windows Server 2012
11 29 (2.81%) Mac OS X
12 15 (1.45%) Linux
13 12 (1.16%) Windows 2000 Server
14 9 (0.87%) Mac OS
15 8 (0.77%) UNIX
16 7 (0.68%) Windows Mobile
17 5 (0.48%) Windows Phone
18 3 (0.29%) Red Hat Enterprise Linux
18 3 (0.29%) Windows NT
Processes & Methodologies
1 186 (18.01%) ITIL
2 50 (4.84%) Incident Management
3 42 (4.07%) Service Management
4 35 (3.39%) Migration
5 30 (2.90%) Software Deployment
6 26 (2.52%) Service Delivery
7 23 (2.23%) ITSM
8 20 (1.94%) Problem Management
9 19 (1.84%) Change Management
10 18 (1.74%) Asset Management
11 13 (1.26%) Project Management
12 11 (1.06%) Configuration Management
12 11 (1.06%) Security Management
12 11 (1.06%) User Acceptance Testing
13 9 (0.87%) Time Management
14 8 (0.77%) Change Control
14 8 (0.77%) Coaching
15 7 (0.68%) Root Cause Analysis
15 7 (0.68%) CRM
16 6 (0.58%) Disaster Recovery
Programming Languages
1 13 (1.26%) SQL
2 12 (1.16%) PowerShell
3 7 (0.68%) Java
4 5 (0.48%) VBScript
4 5 (0.48%) VB
5 3 (0.29%) C
6 2 (0.19%) VBA
6 2 (0.19%) Bourne shell
6 2 (0.19%) Perl
6 2 (0.19%) Korn
7 1 (0.097%) PHP
7 1 (0.097%) Shell Script
7 1 (0.097%) C#
7 1 (0.097%) JavaScript
Qualifications
1 139 (13.46%) Security Cleared
2 121 (11.71%) SC Cleared
3 73 (7.07%) Microsoft Certification
4 47 (4.55%) MCP
5 31 (3.00%) MCSE
6 26 (2.52%) Degree
7 16 (1.55%) MCSA
8 13 (1.26%) A+ Certification
9 12 (1.16%) ITIL Certification
10 10 (0.97%) MCDST
10 10 (0.97%) MCTS
10 10 (0.97%) MCITP
11 7 (0.68%) DV Cleared
12 6 (0.58%) CCNA
12 6 (0.58%) Cisco Certification
13 4 (0.39%) Dell Certification
14 3 (0.29%) Network+ Certification
14 3 (0.29%) HNC
14 3 (0.29%) CTC Cleared
14 3 (0.29%) ITIL Foundation Certificate
Quality Assurance & Compliance
1 88 (8.52%) SLA
2 4 (0.39%) QA
3 2 (0.19%) Sarbanes-Oxley
3 2 (0.19%) ISO/IEC 27001
3 2 (0.19%) ISO 9001
4 1 (0.097%) Dodd-Frank
System Software
1 467 (45.21%) Active Directory
2 52 (5.03%) VMware Infrastructure
3 33 (3.19%) Microsoft App-V
4 23 (2.23%) XenApp
5 13 (1.26%) XenDesktop
5 13 (1.26%) Terminal Services
6 6 (0.58%) VMware ESX
7 4 (0.39%) Citrix Presentation Server
7 4 (0.39%) VMware ESXi
8 3 (0.29%) Hyper-V
8 3 (0.29%) vSphere
9 2 (0.19%) NFS
9 2 (0.19%) Xen
9 2 (0.19%) VMware Workstation
9 2 (0.19%) Terminal Server
10 1 (0.097%) VMware Server
10 1 (0.097%) UAG
Systems Management
1 138 (13.36%) SCCM
2 7 (0.68%) Systems Management Server (SMS)
2 7 (0.68%) Norton AntiVirus
2 7 (0.68%) DameWare
3 5 (0.48%) WSUS
3 5 (0.48%) Symantec Enterprise Vault
4 4 (0.39%) Unicenter
5 3 (0.29%) SCOM
5 3 (0.29%) NetBackup
5 3 (0.29%) Symantec Endpoint Protection
5 3 (0.29%) ServiceCenter
6 2 (0.19%) WMI
6 2 (0.19%) OpenView Configuration Management
6 2 (0.19%) Nagios
6 2 (0.19%) ARCserve
6 2 (0.19%) McAfee ePO
7 1 (0.097%) PureDisk
7 1 (0.097%) Cisco CUCM
7 1 (0.097%) Tivoli
7 1 (0.097%) Business Desktop Deployment
Vendors
1 375 (36.30%) Microsoft
2 187 (18.10%) Citrix
3 88 (8.52%) VMware
4 57 (5.52%) HP
5 56 (5.42%) Cisco
5 56 (5.42%) Apple
6 49 (4.74%) Lotus
7 32 (3.10%) Bloomberg
8 27 (2.61%) Symantec
8 27 (2.61%) CA
9 25 (2.42%) Dell
10 23 (2.23%) Remedy
10 23 (2.23%) AppSense
10 23 (2.23%) Reuters
11 20 (1.94%) Lumension
12 17 (1.65%) Altiris
13 15 (1.45%) Adobe
14 14 (1.36%) Oracle
15 13 (1.26%) Avaya
15 13 (1.26%) Sophos
Banbury, Oxfordshire
Experis Ltd
Rate: Market rate value
Posted: 6 hours ago
Hertfordshire
Hays IT - Uk Posting account
Rate: £90.00 - £120.00 per day
Posted: 9 hours ago
Leeds, West Yorkshire
Austin Fraser
Rate: £100 - £110 per day
Posted: Yesterday
Preston
Reed Technology - UK Posting Account
Rate: £15 - £15.50 per hour
Posted: Yesterday
Avon
Opus Recruitment Solutions Ltd
Rate: £120 to £150 per day
Posted: Yesterday
Knutsford, Cheshire
Square One Resources
Rate: Unspecified
Posted: 2 days ago
Plymouth, Devon
LA International
Posted: 2 days ago
Bristol, Avon
Randstad Technologies
Rate: £15 per hour
Posted: 3 days ago
Camberley, Surrey
Roc Search
Rate: Market Rate
Posted: 3 days ago
London
Lorien Resourcing
Rate: £25000 - £30000 per annum
Posted: 3 days ago
City of London
Capita - ITPS
Rate: £200 - £250 per day
Posted: 5 days ago
City, London
ComputAppoint
Rate: £3000 - £35000 per annum
Posted: 5 days ago
London
Computer Futures
Rate: competitive
Posted: 8 days ago
London
Hays IT - Uk Posting account
Rate: £100.00 - £145.00 per day
Posted: 14 days ago
City of London
DP Connect
Rate: £150 - £250 per day
Posted: 15 days ago
London
Hays IT - Uk Posting account
Rate: £150 - £205 per day
Posted: 18 days ago
Bristol
Reed Technology - UK Posting Account
Rate: £200 - £205 per day
Posted: 20 days ago