The table below looks at the statistics for the Desktop Support role in IT contracts advertised for the England region. Included is a guide to the average contractor rates offered in IT contracts that have cited Desktop Support in their job title over the 3 months to 1 May 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
1 May 2015
Same period 2014 Same period 2013
Desktop Support
Rank 220 210 231
Rank change year-on-year
-10 +21
Contract jobs requiring a Desktop Support 509 512 365
As % of all contract IT jobs located in England 1.00% 1.03% 0.84%
As % of the Job Titles category 1.09% 1.12% 0.90%
Number of daily rates quoted 221 204 109
Average daily rate
Keep up to 90%
of your Daily Rate
Get a Free Illustration
£165 £160 £168
Average daily rate % change year-on-year
+3.12% -4.76%
90% offered a daily rate of more than £110 £110 £110
10% offered a daily rate of more than £249 £250 £300
UK excluding London average daily rate £160 £160 £135
% change year-on-year
- +18.51%
Number of hourly rates quoted 173 162 145
Average hourly rate £15.00 £16.00 £15.00
Average hourly rate % change year-on-year
-6.25% +6.66%
90% offered a hourly rate of more than £12.00 £12.50 £11.50
10% offered a hourly rate of more than £22.50 £21.00 £20.00
UK excluding London average hourly rate £14.00 £15.68 £14.00
% change year-on-year
-10.68% +11.96%
Desktop Support
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
England
Contract IT job ads with a match in the
Job Titles category
46777 45849 40413
As % of all contract IT jobs located in England 92.34% 92.43% 92.72%
Number of daily rates quoted 28979 28587 23731
Average daily rate £400 £395 £400
Average daily rate % change year-on-year
+1.26% -1.25%
90% offered a daily rate of more than £250 £230 £240
10% offered a daily rate of more than £575 £550 £575
UK excluding London average daily rate £375 £350 £350
% change year-on-year
+7.14% -
Number of hourly rates quoted 1836 1861 2074
Average hourly rate £17.50 £17.50 £18.50
Average hourly rate % change year-on-year
- -5.40%
90% offered a hourly rate of more than £11.00 £11.00 £11.00
10% offered a hourly rate of more than £42.50 £42.50 £40.00
UK excluding London average hourly rate £16.83 £17.50 £17.50
% change year-on-year
-3.85% -

Desktop Support
Jobs Demand Trend in England

This chart provides a 3-month moving total of IT contractor jobs citing Desktop Support in the job title across the England region as a proportion of the total demand within the Job Titles category.

Desktop Support Jobs Demand Trend in England

Desktop Support
Daily Rate Trend in England

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Desktop Support across the England region.

Desktop Support Daily Rate Trend in England

Desktop Support
Daily Rate Histogram in England

This chart provides a histogram of daily rates quoted in contract IT jobs citing Desktop Support across the England region over the 3 months to 1 May 2015.

Desktop Support Daily Rate Histogram in England

Desktop Support
Hourly Rate Trend in England

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Desktop Support across the England region.

Desktop Support Hourly Rate Trend in England

Desktop Support
Hourly Rate Histogram in England

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Desktop Support across the England region over the 3 months to 1 May 2015.

Desktop Support Hourly Rate Histogram in England

Desktop Support
Contract Job Locations in England

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Desktop Support within the England region over the 3 months to 1 May 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
London +5 208 £165 +3.12% 30
South East -23 76 £200 +21.21% 20
North West -16 56 £215 +36.50% 3
South West +8 55 £139 -20.71% 5
East of England +8 38 £133 -16.27% 4
West Midlands -13 26 £163 +1.56% 4
Yorkshire -20 19 £118 +6.81% 1
North East +8 18 £100 -50.61%
East Midlands -14 11 £158 -13.69% 1
Midlands +5 2 £450 -
Desktop Support
UK

Desktop Support
Top 30 Related IT Skills in England

For the 6 months to 1 May 2015, IT contractor jobs across the England region that cited Desktop Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Desktop Support in their job title.

1 757 (76.23%) Windows
2 486 (48.94%) Windows 7
3 454 (45.72%) Active Directory
4 370 (37.26%) Microsoft
5 327 (32.93%) MS Office
6 267 (26.89%) Windows XP
7 181 (18.23%) ITIL
8 159 (16.01%) Blackberry
9 146 (14.70%) Citrix
10 129 (12.99%) MS Excel
11 116 (11.68%) Windows Server 2008
12 113 (11.38%) SCCM
13 112 (11.28%) MS Exchange
14 103 (10.37%) Finance
15 95 (9.57%) VMware
16 90 (9.06%) Security Cleared
17 89 (8.96%) LAN
18 86 (8.66%) Windows Server 2003
19 81 (8.16%) Windows 8
20 77 (7.75%) Apple
21 76 (7.65%) SLA
22 69 (6.95%) Microsoft Certification
22 69 (6.95%) WAN
23 61 (6.14%) TCP/IP
24 60 (6.04%) SC Cleared
25 56 (5.64%) Migration
26 54 (5.44%) Cisco
27 52 (5.24%) DNS
27 52 (5.24%) Blackberry Enterprise Server
27 52 (5.24%) iPhone

Desktop Support
Top Related IT Skills in England by Category

For the 6 months to 1 May 2015, IT contractor jobs across the England region that cited Desktop Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Desktop Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 112 (11.28%) MS Exchange
2 52 (5.24%) Blackberry Enterprise Server
3 49 (4.93%) SharePoint
4 38 (3.83%) Exchange Server 2010
5 37 (3.73%) Lync
6 32 (3.22%) IBM Notes
7 20 (2.01%) Exchange Server 2003
8 10 (1.01%) Exchange Server 2007
9 6 (0.60%) Exchange Server 2013
9 6 (0.60%) SharePoint 2013
9 6 (0.60%) CMS
10 4 (0.40%) SharePoint 2010
11 3 (0.30%) IIS
12 2 (0.20%) OpenStack
12 2 (0.20%) Site Server
13 1 (0.10%) Lotus Domino
13 1 (0.10%) WorkSite
Applications
1 327 (32.93%) MS Office
2 129 (12.99%) MS Excel
3 8 (0.81%) MS Visio
4 6 (0.60%) Adobe Creative Suite
5 4 (0.40%) MS PowerPoint
6 3 (0.30%) MS Project
7 2 (0.20%) AutoCAD
7 2 (0.20%) Acrobat
8 1 (0.10%) S-PLUS
8 1 (0.10%) Spreadsheet
Business Applications
1 6 (0.60%) Eikon
2 5 (0.50%) Remedy ITSM
3 3 (0.30%) Dynamics AX
4 1 (0.10%) Agresso
4 1 (0.10%) Oracle Applications
4 1 (0.10%) SAP ERP
4 1 (0.10%) Cerner Millennium
4 1 (0.10%) SAP Oil and Gas
4 1 (0.10%) GoldMine
4 1 (0.10%) Dynamics NAV
4 1 (0.10%) SAP BPC
Cloud Services
1 35 (3.52%) Office 365
2 6 (0.60%) Google Apps
3 1 (0.10%) Google Cloud Platform
3 1 (0.10%) IaaS
Communications & Networking
1 89 (8.96%) LAN
2 69 (6.95%) WAN
3 61 (6.14%) TCP/IP
4 52 (5.24%) DNS
5 50 (5.04%) DHCP
6 39 (3.93%) VPN
7 30 (3.02%) Internet
8 26 (2.62%) Firewall
9 18 (1.81%) Wireless
10 15 (1.51%) VoIP
11 10 (1.01%) Wi-Fi
12 8 (0.81%) Network Security
12 8 (0.81%) IP Telephony
13 7 (0.70%) SAN
13 7 (0.70%) VLAN
14 6 (0.60%) 3G
15 4 (0.40%) SSL
15 4 (0.40%) Extranet
15 4 (0.40%) LDAP
15 4 (0.40%) SMTP
Database & Business Intelligence
1 10 (1.01%) FileMaker
2 9 (0.91%) MySQL
2 9 (0.91%) SQL Server
3 4 (0.40%) SQL Server 2008
4 2 (0.20%) DTS
5 1 (0.10%) Crystal Reports
5 1 (0.10%) IDOL
5 1 (0.10%) SQL Server 2005
5 1 (0.10%) Oracle Database
5 1 (0.10%) SQL Server 2012
Development Applications
1 4 (0.40%) Visual Studio
2 2 (0.20%) MSI
3 1 (0.10%) Dreamweaver
3 1 (0.10%) JIRA
General
1 103 (10.37%) Finance
2 50 (5.04%) Banking
3 19 (1.91%) Retail
4 17 (1.71%) Telecoms
5 15 (1.51%) Law
6 14 (1.41%) Legal
7 11 (1.11%) Manufacturing
8 10 (1.01%) Back Office
8 10 (1.01%) Financial Institution
9 9 (0.91%) Investment Banking
10 8 (0.81%) Retail Banking
11 5 (0.50%) Games
11 5 (0.50%) Spanish Language
12 4 (0.40%) French Language
12 4 (0.40%) Local Government
13 3 (0.30%) Publishing
13 3 (0.30%) Japanese Language
14 2 (0.20%) Front Office
15 1 (0.10%) Multimedia
15 1 (0.10%) Electronics
Libraries, Frameworks & Software Standards
1 9 (0.91%) HTML
2 7 (0.70%) Application Packaging
3 6 (0.60%) .NET
4 3 (0.30%) COM
4 3 (0.30%) X-Windows
5 2 (0.20%) Software Packaging
5 2 (0.20%) OLE
5 2 (0.20%) LAMP
5 2 (0.20%) MAPI
6 1 (0.10%) Flash
6 1 (0.10%) FIX Protocol
Miscellaneous
1 159 (16.01%) Blackberry
2 52 (5.24%) iPhone
3 51 (5.14%) Analytical Skills
4 39 (3.93%) NHS
5 35 (3.52%) iPad
6 17 (1.71%) PDA
7 16 (1.61%) Fat Client
7 16 (1.61%) Thin Client
8 14 (1.41%) Management Information System
9 12 (1.21%) Video Conferencing
10 11 (1.11%) FMCG
10 11 (1.11%) Smartphone
11 10 (1.01%) CMDB
12 6 (0.60%) Hedge funds
12 6 (0.60%) Handset
13 5 (0.50%) Computer Science
14 3 (0.30%) Clustering
14 3 (0.30%) Mathematics
15 2 (0.20%) Mobile App
15 2 (0.20%) Enterprise Software
Operating Systems
1 757 (76.23%) Windows
2 486 (48.94%) Windows 7
3 267 (26.89%) Windows XP
4 116 (11.68%) Windows Server 2008
5 86 (8.66%) Windows Server 2003
6 81 (8.16%) Windows 8
7 51 (5.14%) Mac OS X
8 50 (5.04%) Windows Server 2012
9 36 (3.63%) Android
10 35 (3.52%) Linux
11 26 (2.62%) Windows 2000 Server
12 23 (2.32%) Apple iOS
13 19 (1.91%) Windows Vista
14 15 (1.51%) Mac OS X Server
15 12 (1.21%) Windows 2000
16 11 (1.11%) Mac OS
17 10 (1.01%) CentOS
17 10 (1.01%) Red Hat Enterprise Linux
18 9 (0.91%) UNIX
19 5 (0.50%) Windows Mobile
Processes & Methodologies
1 181 (18.23%) ITIL
2 56 (5.64%) Migration
3 35 (3.52%) Problem Management
4 33 (3.32%) Service Delivery
5 30 (3.02%) Incident Management
6 24 (2.42%) Service Management
7 16 (1.61%) Change Management
8 15 (1.51%) Project Management
9 10 (1.01%) Infrastructure Management
9 10 (1.01%) Security Management
10 9 (0.91%) Configuration Management
11 8 (0.81%) Document Management
11 8 (0.81%) Time Management
11 8 (0.81%) Data Protection
12 7 (0.70%) Change Control
12 7 (0.70%) Coaching
13 6 (0.60%) Investment Management
14 5 (0.50%) PRINCE2
14 5 (0.50%) CRM
14 5 (0.50%) Asset Management
Programming Languages
1 44 (4.43%) SQL
2 17 (1.71%) PowerShell
3 15 (1.51%) Java
4 6 (0.60%) VBScript
5 3 (0.30%) VB
6 2 (0.20%) Python
6 2 (0.20%) T-SQL
6 2 (0.20%) PHP
7 1 (0.10%) C
7 1 (0.10%) C#
7 1 (0.10%) VB.NET
7 1 (0.10%) Bash Shell
Qualifications
1 90 (9.06%) Security Cleared
2 69 (6.95%) Microsoft Certification
3 60 (6.04%) SC Cleared
4 34 (3.42%) MCP
4 34 (3.42%) Degree
5 28 (2.82%) MCSE
6 19 (1.91%) MCDST
7 18 (1.81%) A+ Certification
8 17 (1.71%) ITIL Certification
8 17 (1.71%) MCITP
9 14 (1.41%) MCSA
10 12 (1.21%) CCNA
10 12 (1.21%) Cisco Certification
11 11 (1.11%) MCTS
12 4 (0.40%) DV Cleared
12 4 (0.40%) IBM Certification
12 4 (0.40%) Citrix Certification
13 3 (0.30%) MOS
13 3 (0.30%) VMware Certified Professional (VCP)
13 3 (0.30%) ACTC
Quality Assurance & Compliance
1 76 (7.65%) SLA
2 4 (0.40%) COBIT
2 4 (0.40%) QA
System Software
1 454 (45.72%) Active Directory
2 39 (3.93%) VMware Infrastructure
3 33 (3.32%) XenApp
4 14 (1.41%) Microsoft App-V
5 13 (1.31%) XenDesktop
6 10 (1.01%) Hyper-V
7 7 (0.70%) vSphere
8 6 (0.60%) VMware Workstation
9 5 (0.50%) Terminal Services
9 5 (0.50%) VMware ESX
9 5 (0.50%) VMware ESXi
10 3 (0.30%) Terminal Server
11 2 (0.20%) VirtualBox
11 2 (0.20%) XenServer
11 2 (0.20%) BitLocker
11 2 (0.20%) Xen
11 2 (0.20%) NDS
12 1 (0.10%) MetaFrame
12 1 (0.10%) Samba
12 1 (0.10%) Citrix Presentation Server
Systems Management
1 113 (11.38%) SCCM
2 9 (0.91%) WSUS
3 7 (0.70%) Norton AntiVirus
3 7 (0.70%) Casper Suite
4 6 (0.60%) SCOM
5 5 (0.50%) Systems Management Server (SMS)
6 4 (0.40%) DameWare
6 4 (0.40%) Backup Exec
7 3 (0.30%) ZENworks
8 2 (0.20%) Symantec Endpoint Protection
8 2 (0.20%) FreeIPA
8 2 (0.20%) BMC Marimba
8 2 (0.20%) ServiceCenter
8 2 (0.20%) Unicenter
8 2 (0.20%) OpenView Configuration Management
9 1 (0.10%) TeamSite
9 1 (0.10%) NetBackup
9 1 (0.10%) SCVMM
9 1 (0.10%) AirWatch
9 1 (0.10%) Cisco CUCM
Vendors
1 370 (37.26%) Microsoft
2 146 (14.70%) Citrix
3 95 (9.57%) VMware
4 77 (7.75%) Apple
5 54 (5.44%) Cisco
6 42 (4.23%) HP
7 35 (3.52%) Dell
8 33 (3.32%) Remedy
9 32 (3.22%) Lotus
10 25 (2.52%) Bloomberg
11 23 (2.32%) McAfee
11 23 (2.32%) Reuters
12 21 (2.11%) Symantec
13 18 (1.81%) Adobe
14 16 (1.61%) Wyse
15 14 (1.41%) LANDesk
16 11 (1.11%) Avaya
17 10 (1.01%) Google
17 10 (1.01%) Sophos
18 8 (0.81%) SAP
Cambridge, Cambridgeshire
IT Connections
Rate: £25,000 to £30,000 (Pro Rata)
Posted: Yesterday
City, London
Premier IT
Rate: £100 - £150 per day
Posted: Yesterday
Addlestone, Surrey
Nationwide People Ltd
Rate: £13 - £16 Per Hour
Posted: Yesterday
London
Coal IT Services
Rate: Up to £190 per day
Posted: 2 days ago
Berkshire
TEKsystems
Rate: £30 - £32 per annum
Posted: 2 days ago
Staines, Middlesex
CPS Group UK
Rate: £130 - £140 per day
Posted: 2 days ago
Bristol, Avon
Opus Recruitment Solutions Ltd
Rate: £100 - £140 per day
Posted: 2 days ago
London
Etech Partners
Rate: From £140 to £150 per day
Posted: 3 days ago
North London
Marcus Donald People
Rate: £8 - £10 per hour
Posted: 3 days ago
Romsey, Hampshire
Austin Fraser
Rate: £170 - £180 per day
Posted: 4 days ago
Canterbury
Volt
Rate: £150.00 - £180.00 per day
Posted: 4 days ago
North West London
Oscar Associates (UK) Ltd
Rate: £120 - £160 per day
Posted: 5 days ago
Devon
Opus Recruitment Solutions Ltd
Rate: £10 - £15 per hour
Posted: 5 days ago
City, London
CDI Anders Elite Ltd
Rate: £200 - £250 per day
Posted: 5 days ago
Milton Keynes, Buckinghamshire
LA International
Posted: 5 days ago
Central London / West End
LA International
Posted: 5 days ago
London
TEKsystems
Rate: £175 - £180 per day
Posted: 6 days ago
Portsmouth, Hampshire
TEKsystems
Rate: £160 - £180 per day
Posted: 6 days ago
South East London
The Lifeways Group
Rate: Competitive
Posted: 9 days ago
Oxfordshire
Hays IT - Uk Posting account
Rate: £150.00 - £175.00 per day + Please quote a daily rate
Posted: 17 days ago