The table below looks at the statistics for the Desktop Support role in IT contracts advertised for the England region. Included is a guide to the average contractor rates offered in IT contracts that have cited Desktop Support in their job title over the 3 months to 28 April 2016 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
28 Apr 2016
Same period 2015 Same period 2014
Desktop Support
Rank 298 219 205
Rank change year-on-year
-79 -14
Contract jobs requiring a Desktop Support 389 519 530
As % of all contract IT jobs located in England 0.76% 1.03% 1.07%
As % of the Job Titles category 0.80% 1.08% 1.13%
Number of daily rates quoted 196 228 214
Average daily rate £160 £160 £160
90% offered a daily rate of more than £110 £109 £110
10% offered a daily rate of more than £263 £240 £261
UK excluding London average daily rate £150 £155 £160
% change year-on-year
-3.22% -3.12%
Number of hourly rates quoted 95 177 170
Average hourly rate £15.50 £15.00 £16.00
Average hourly rate % change year-on-year
+3.33% -6.25%
90% offered a hourly rate of more than £11.32 £11.64 £12.00
10% offered a hourly rate of more than £21.60 £22.20 £21.00
UK excluding London average hourly rate £13.75 £13.87 £15.50
% change year-on-year
-0.86% -10.51%
Desktop Support
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
England
Contract IT job ads with a match in the
Job Titles category
48675 47897 46873
As % of all contract IT jobs located in England 95.03% 94.74% 94.38%
Number of daily rates quoted 32102 29497 29007
Average daily rate £425 £400 £398
Average daily rate % change year-on-year
+6.25% +0.62%
90% offered a daily rate of more than £263 £250 £225
10% offered a daily rate of more than £600 £575 £550
UK excluding London average daily rate £390 £375 £350
% change year-on-year
+4.00% +7.14%
Number of hourly rates quoted 1382 1920 1942
Average hourly rate £17.50 £17.50 £17.50
90% offered a hourly rate of more than £11.00 £11.00 £11.00
10% offered a hourly rate of more than £44.40 £42.50 £42.50
UK excluding London average hourly rate £17.50 £16.70 £17.45
% change year-on-year
+4.79% -4.29%

Desktop Support
Jobs Demand Trend in England

This chart provides a 3-month moving total of IT contractor jobs citing Desktop Support in the job title across the England region as a proportion of the total demand within the Job Titles category.

Desktop Support Jobs Demand Trend in England

Desktop Support
Daily Rate Trend in England

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Desktop Support across the England region.

Desktop Support Daily Rate Trend in England

Desktop Support
Daily Rate Histogram in England

This chart provides a histogram of daily rates quoted in contract IT jobs citing Desktop Support across the England region over the 3 months to 28 April 2016.

Desktop Support Daily Rate Histogram in England

Desktop Support
Hourly Rate Trend in England

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Desktop Support across the England region.

Desktop Support Hourly Rate Trend in England

Desktop Support
Hourly Rate Histogram in England

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Desktop Support across the England region over the 3 months to 28 April 2016.

Desktop Support Hourly Rate Histogram in England

Desktop Support
Contract Job Locations in England

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Desktop Support within the England region over the 3 months to 28 April 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
London -41 154 £160 -3.03% 16
South East -13 72 £140 -11.81% 11
East of England +1 38 £136 +13.54% 7
South West -15 35 £158 +14.54% 2
North West -38 33 £175 -18.60% 3
North East -24 20 £230 +130.00% 1
West Midlands -14 19 £130 -20.00% 2
Yorkshire -5 12 £165 +23.36% 4
East Midlands +4 8 £180 +20.00% 2
Desktop Support
UK

Desktop Support
Top 30 Related IT Skills in England

For the 6 months to 28 April 2016, IT contractor jobs across the England region that cited Desktop Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Desktop Support in their job title.

1 630 (79.05%) Windows
2 420 (52.70%) Windows 7
3 404 (50.69%) Active Directory
4 300 (37.64%) Microsoft
5 258 (32.37%) MS Office
6 165 (20.70%) ITIL
7 137 (17.19%) Citrix
8 136 (17.06%) SCCM
9 133 (16.69%) Windows XP
10 126 (15.81%) Windows Server
11 114 (14.30%) Finance
12 111 (13.93%) MS Excel
13 104 (13.05%) Windows 8
14 101 (12.67%) Blackberry
15 90 (11.29%) Microsoft Certification
16 88 (11.04%) MS Exchange
17 86 (10.79%) Windows Server 2008
18 79 (9.91%) Office 365
19 73 (9.16%) DNS
19 73 (9.16%) Apple
20 64 (8.03%) Windows Server 2003
21 63 (7.90%) SLA
22 62 (7.78%) TCP/IP
23 58 (7.28%) DHCP
23 58 (7.28%) Banking
23 58 (7.28%) Security Cleared
24 55 (6.90%) MCSE
25 52 (6.52%) LAN
25 52 (6.52%) VMware
26 50 (6.27%) MCP

Desktop Support
Top Related IT Skills in England by Category

For the 6 months to 28 April 2016, IT contractor jobs across the England region that cited Desktop Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Desktop Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 88 (11.04%) MS Exchange
2 41 (5.14%) Blackberry Enterprise Server
3 32 (4.02%) Exchange Server 2010
4 30 (3.76%) Skype for Business
5 17 (2.13%) SharePoint
6 16 (2.01%) IBM Notes
7 11 (1.38%) Exchange Server 2007
8 10 (1.25%) Exchange Server 2013
9 4 (0.50%) Exchange Server 2003
9 4 (0.50%) IBM Domino
10 3 (0.38%) SharePoint 2010
11 2 (0.25%) Apache
11 2 (0.25%) CMS
11 2 (0.25%) IIS
11 2 (0.25%) SAS
12 1 (0.13%) Joomla!
12 1 (0.13%) WordPress
Applications
1 258 (32.37%) MS Office
2 111 (13.93%) MS Excel
3 11 (1.38%) MS PowerPoint
4 5 (0.63%) MS Visio
5 3 (0.38%) Acrobat
6 2 (0.25%) QuarkXPress
Business Applications
1 10 (1.25%) Eikon
2 9 (1.13%) Remedy ITSM
3 3 (0.38%) assyst
4 2 (0.25%) SAP Oil and Gas
5 1 (0.13%) Dynamics AX
5 1 (0.13%) SAP CRM
Cloud Services
1 79 (9.91%) Office 365
2 7 (0.88%) OneDrive
3 6 (0.75%) Google Apps
4 3 (0.38%) Microsoft Azure
4 3 (0.38%) Mimecast
5 2 (0.25%) Adobe Creative Cloud
5 2 (0.25%) SaaS
6 1 (0.13%) Amazon AWS
6 1 (0.13%) Azure Active Directory
Communications & Networking
1 73 (9.16%) DNS
2 62 (7.78%) TCP/IP
3 58 (7.28%) DHCP
4 52 (6.52%) LAN
5 40 (5.02%) Internet
6 39 (4.89%) WAN
7 33 (4.14%) VPN
8 20 (2.51%) Firewall
9 19 (2.38%) VoIP
10 16 (2.01%) Remote Desktop
11 14 (1.76%) Wi-Fi
12 13 (1.63%) Wireless
13 9 (1.13%) SMS
14 8 (1.00%) Skype
15 7 (0.88%) 3G
15 7 (0.88%) Extranet
15 7 (0.88%) IP Telephony
16 6 (0.75%) SAN
17 5 (0.63%) Intranet
17 5 (0.63%) MPLS
Database & Business Intelligence
1 6 (0.75%) SQL Server
2 2 (0.25%) FileMaker
2 2 (0.25%) MySQL
3 1 (0.13%) Crystal Reports
3 1 (0.13%) Oracle Database
3 1 (0.13%) SQL Server 2008
3 1 (0.13%) SQL Server 2012
Development Applications
1 2 (0.25%) JIRA
General
1 114 (14.30%) Finance
2 58 (7.28%) Banking
3 30 (3.76%) Law
4 26 (3.26%) Legal
5 21 (2.63%) Investment Banking
6 18 (2.26%) Retail
7 14 (1.76%) Telecoms
8 11 (1.38%) Front Office
9 10 (1.25%) Back Office
10 9 (1.13%) Advertising
11 8 (1.00%) Retail Banking
12 6 (0.75%) Billing
13 5 (0.63%) Marketing
14 4 (0.50%) Local Government
14 4 (0.50%) Manufacturing
15 3 (0.38%) French Language
16 2 (0.25%) Electronics
16 2 (0.25%) Financial Institution
16 2 (0.25%) Military
16 2 (0.25%) Pharmaceutical
Libraries, Frameworks & Software Standards
1 8 (1.00%) HTML
2 2 (0.25%) LAMP
2 2 (0.25%) Web Services
2 2 (0.25%) X-Windows
3 1 (0.13%) .NET
3 1 (0.13%) CSS
3 1 (0.13%) ODBC
Miscellaneous
1 101 (12.67%) Blackberry
2 31 (3.89%) Video Conferencing
3 30 (3.76%) Analytical Skills
4 29 (3.64%) iPhone
5 26 (3.26%) Driving Licence
6 23 (2.89%) NHS
7 22 (2.76%) Data Centre
7 22 (2.76%) Fat Client
7 22 (2.76%) iPad
7 22 (2.76%) Thin Client
8 20 (2.51%) Mathematics
9 14 (1.76%) Management Information System
10 12 (1.51%) Computer Science
11 6 (0.75%) PDA
12 5 (0.63%) Client/Server
12 5 (0.63%) Handset
12 5 (0.63%) Smartphone
13 4 (0.50%) BYOD
13 4 (0.50%) EPoS
14 3 (0.38%) Hedge funds
Operating Systems
1 630 (79.05%) Windows
2 420 (52.70%) Windows 7
3 133 (16.69%) Windows XP
4 126 (15.81%) Windows Server
5 104 (13.05%) Windows 8
6 86 (10.79%) Windows Server 2008
7 64 (8.03%) Windows Server 2003
8 46 (5.77%) Apple iOS
9 39 (4.89%) Android
9 39 (4.89%) Windows Server 2012
10 35 (4.39%) Windows 10
11 24 (3.01%) Mac OS X
12 20 (2.51%) Windows 2000 Server
13 19 (2.38%) Windows Vista
14 17 (2.13%) Mac OS
15 10 (1.25%) Linux
16 7 (0.88%) Unix
17 4 (0.50%) Windows 2000
18 3 (0.38%) Debian
19 2 (0.25%) Fedora
Processes & Methodologies
1 165 (20.70%) ITIL
2 36 (4.52%) Service Management
3 32 (4.02%) Migration
4 31 (3.89%) ITSM
5 29 (3.64%) Incident Management
5 29 (3.64%) ITIL V3
6 25 (3.14%) Service Delivery
7 21 (2.63%) Asset Management
8 19 (2.38%) Software Deployment
9 18 (2.26%) Change Management
10 14 (1.76%) Document Management
11 13 (1.63%) Configuration Management
11 13 (1.63%) Problem Management
12 12 (1.51%) Time Management
13 11 (1.38%) Software Delivery
14 10 (1.25%) Disaster Recovery
14 10 (1.25%) Information Security
14 10 (1.25%) Patch Management
15 9 (1.13%) Mobile Device Management
16 8 (1.00%) Continuous Improvement
Programming Languages
1 26 (3.26%) C
2 14 (1.76%) SQL
3 9 (1.13%) Java
4 8 (1.00%) PowerShell
5 6 (0.75%) VBA
6 3 (0.38%) Perl
6 3 (0.38%) PHP
7 2 (0.25%) Python
7 2 (0.25%) Ruby
8 1 (0.13%) JavaScript
8 1 (0.13%) Shell Script
Qualifications
1 90 (11.29%) Microsoft Certification
2 58 (7.28%) Security Cleared
3 55 (6.90%) MCSE
4 50 (6.27%) MCP
5 40 (5.02%) SC Cleared
6 25 (3.14%) MCDST
7 22 (2.76%) Degree
8 21 (2.63%) ITIL Certification
9 12 (1.51%) MCSA
10 10 (1.25%) DBS Check
11 8 (1.00%) CCNA
11 8 (1.00%) Cisco Certification
12 6 (0.75%) A+ Certification
12 6 (0.75%) HND
12 6 (0.75%) ITIL Foundation Certificate
12 6 (0.75%) MCITP
13 3 (0.38%) BPSS Clearance
13 3 (0.38%) DV Cleared
13 3 (0.38%) Network+ Certification
14 2 (0.25%) MOS
Quality Assurance & Compliance
1 63 (7.90%) SLA
2 5 (0.63%) Disclosure Scotland
3 2 (0.25%) Sarbanes-Oxley
4 1 (0.13%) ISO 9000
System Software
1 404 (50.69%) Active Directory
2 45 (5.65%) XenApp
3 23 (2.89%) VMware Infrastructure
3 23 (2.89%) XenDesktop
4 18 (2.26%) Microsoft App-V
5 11 (1.38%) Hyper-V
6 10 (1.25%) BitLocker
7 9 (1.13%) XenServer
8 5 (0.63%) Samba
9 4 (0.50%) UAG
10 3 (0.38%) VMware ESX
11 1 (0.13%) ISA Server
11 1 (0.13%) Terminal Server
11 1 (0.13%) Terminal Services
11 1 (0.13%) VMware Workstation
11 1 (0.13%) Xen
Systems Management
1 136 (17.06%) SCCM
2 15 (1.88%) Norton AntiVirus
3 12 (1.51%) Systems Management Server (SMS)
4 8 (1.00%) Symantec Endpoint Protection
5 6 (0.75%) Backup Exec
6 4 (0.50%) AirWatch
6 4 (0.50%) DameWare
6 4 (0.50%) SCOM
6 4 (0.50%) XenMobile
7 3 (0.38%) Cisco CUCM
8 2 (0.25%) EdgeSight
8 2 (0.25%) McAfee ePO
8 2 (0.25%) WSUS
9 1 (0.13%) NetVault Backup
9 1 (0.13%) Sysprep
9 1 (0.13%) ThinApp
Vendors
1 300 (37.64%) Microsoft
2 137 (17.19%) Citrix
3 73 (9.16%) Apple
4 52 (6.52%) VMware
5 48 (6.02%) Cisco
6 38 (4.77%) Bloomberg
7 35 (4.39%) HP
8 33 (4.14%) Reuters
9 27 (3.39%) Remedy
9 27 (3.39%) Symantec
10 20 (2.51%) Dell
11 16 (2.01%) AppSense
11 16 (2.01%) Lotus
12 12 (1.51%) Sophos
13 11 (1.38%) Adobe
14 10 (1.25%) Avaya
14 10 (1.25%) Google
15 9 (1.13%) CheckPoint
16 8 (1.00%) Altiris
17 7 (0.88%) LANDesk
Woking, Surrey
Michael Bailey Associates
Rate: Market Rates
Posted: Yesterday
Cambridge, Cambridgeshire
Oho Group Ltd.
Rate: £100 - 150 per day
Posted: 2 days ago
London
Oho Group Ltd.
Rate: £150 - 200 per day
Posted: 2 days ago
Newcastle Upon Tyne, Tyne and Wear
Rullion IT Plus
Posted: 2 days ago
Cambridge, Cambridgeshire
Oho Group Ltd.
Rate: £100 - 160 per day
Posted: 2 days ago
Basingstoke, Hampshire
Connectus
Rate: £17.45 per hour
Posted: 3 days ago
Spalding, Lincolnshire
The Bridge Ltd
Rate: Unspecified Competitive market rate
Posted: 3 days ago
South West London
Nationwide People Ltd
Rate: £138 Per Day per day (Ltd co. basis)
Posted: 4 days ago
Manchester, Lancashire
ARC IT Recruitment Ltd
Rate: £Competitive
Posted: 6 days ago
Oxfordshire
Hays Specialist Recruitment
Rate: £200.00 - £270.00 per day
Posted: 15 days ago
Barrow-In-Furness
Hays Specialist Recruitment Ltd
Rate: £13.00 - £14.00 per hour
Posted: 20 days ago
London
Real Staffing
Rate: £150 - £200 per day
Posted: 20 days ago