The table below looks at the statistics for the Desktop Support role in IT contracts advertised for the England region. Included is a guide to the average contractor rates offered in IT contracts that have cited Desktop Support in their job title over the 3 months to 26 May 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
26 May 2015
Same period 2014 Same period 2013
Desktop Support
Rank 229 213 223
Rank change year-on-year
-16 +10
Contract jobs requiring a Desktop Support 463 502 367
As % of all contract IT jobs located in England 0.94% 1.05% 0.88%
As % of the Job Titles category 1.01% 1.13% 0.95%
Number of daily rates quoted 191 205 111
Average daily rate
Keep up to 90%
of your Daily Rate
Get a Free Illustration
£170 £163 £160
Average daily rate % change year-on-year
+4.61% +1.56%
90% offered a daily rate of more than £113 £110 £105
10% offered a daily rate of more than £250 £250 £275
UK excluding London average daily rate £165 £170 £144
% change year-on-year
-2.94% +18.26%
Number of hourly rates quoted 164 147 143
Average hourly rate £15.00 £16.00 £15.00
Average hourly rate % change year-on-year
-6.25% +6.66%
90% offered a hourly rate of more than £11.65 £12.00 £11.50
10% offered a hourly rate of more than £21.85 £20.65 £20.00
UK excluding London average hourly rate £14.50 £16.00 £14.00
% change year-on-year
-9.37% +14.28%
Desktop Support
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
England
Contract IT job ads with a match in the
Job Titles category
45619 44406 38688
As % of all contract IT jobs located in England 92.37% 92.57% 92.66%
Number of daily rates quoted 28722 27970 22842
Average daily rate £400 £397 £400
Average daily rate % change year-on-year
+0.75% -0.75%
90% offered a daily rate of more than £250 £235 £240
10% offered a daily rate of more than £575 £550 £575
UK excluding London average daily rate £375 £350 £350
% change year-on-year
+7.14% -
Number of hourly rates quoted 1788 1844 1977
Average hourly rate £16.83 £17.00 £18.92
Average hourly rate % change year-on-year
-1.02% -10.14%
90% offered a hourly rate of more than £11.00 £10.50 £11.13
10% offered a hourly rate of more than £41.00 £40.00 £42.00
UK excluding London average hourly rate £16.16 £16.75 £17.50
% change year-on-year
-3.52% -4.28%

Desktop Support
Jobs Demand Trend in England

This chart provides a 3-month moving total of IT contractor jobs citing Desktop Support in the job title across the England region as a proportion of the total demand within the Job Titles category.

Desktop Support Jobs Demand Trend in England

Desktop Support
Daily Rate Trend in England

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Desktop Support across the England region.

Desktop Support Daily Rate Trend in England

Desktop Support
Daily Rate Histogram in England

This chart provides a histogram of daily rates quoted in contract IT jobs citing Desktop Support across the England region over the 3 months to 26 May 2015.

Desktop Support Daily Rate Histogram in England

Desktop Support
Hourly Rate Trend in England

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Desktop Support across the England region.

Desktop Support Hourly Rate Trend in England

Desktop Support
Hourly Rate Histogram in England

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Desktop Support across the England region over the 3 months to 26 May 2015.

Desktop Support Hourly Rate Histogram in England

Desktop Support
Contract Job Locations in England

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Desktop Support within the England region over the 3 months to 26 May 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
London -6 180 £173 +7.81% 24
South East -20 77 £170 +1.49% 18
South West +9 55 £129 -28.47% 7
North West -24 52 £220 +22.22% 1
East of England -1 32 £185 +29.82% 5
North East +6 22 £100 -52.38%
West Midlands -14 18 £135 -19.79% 1
Yorkshire -29 18 £116 +1.08% 3
East Midlands -26 6 £225 +23.28%
Midlands -1 1 £450 -
Desktop Support
UK

Desktop Support
Top 30 Related IT Skills in England

For the 6 months to 26 May 2015, IT contractor jobs across the England region that cited Desktop Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Desktop Support in their job title.

1 727 (76.37%) Windows
2 481 (50.53%) Windows 7
3 435 (45.69%) Active Directory
4 357 (37.50%) Microsoft
5 313 (32.88%) MS Office
6 249 (26.16%) Windows XP
7 181 (19.01%) ITIL
8 138 (14.50%) Blackberry
9 136 (14.29%) Citrix
10 127 (13.34%) MS Excel
11 119 (12.50%) Windows Server 2008
12 102 (10.71%) SCCM
13 98 (10.29%) MS Exchange
14 95 (9.98%) Finance
15 86 (9.03%) Security Cleared
16 85 (8.93%) Windows 8
16 85 (8.93%) LAN
17 84 (8.82%) VMware
18 80 (8.40%) Windows Server 2003
19 79 (8.30%) Apple
20 67 (7.04%) WAN
21 65 (6.83%) SLA
22 63 (6.62%) TCP/IP
23 61 (6.41%) Microsoft Certification
24 55 (5.78%) SC Cleared
25 52 (5.46%) Cisco
26 51 (5.36%) DNS
26 51 (5.36%) Migration
27 49 (5.15%) DHCP
28 47 (4.94%) Windows Server 2012

Desktop Support
Top Related IT Skills in England by Category

For the 6 months to 26 May 2015, IT contractor jobs across the England region that cited Desktop Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Desktop Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 98 (10.29%) MS Exchange
2 43 (4.52%) SharePoint
3 41 (4.31%) Blackberry Enterprise Server
4 36 (3.78%) Lync
5 32 (3.36%) IBM Notes
6 30 (3.15%) Exchange Server 2010
7 15 (1.58%) Exchange Server 2003
8 7 (0.74%) Exchange Server 2007
9 6 (0.63%) CMS
10 5 (0.53%) SharePoint 2013
11 4 (0.42%) SharePoint 2010
12 3 (0.32%) Exchange Server 2013
13 2 (0.21%) Site Server
13 2 (0.21%) IIS
14 1 (0.11%) Lotus Domino
14 1 (0.11%) OpenStack
14 1 (0.11%) WorkSite
Applications
1 313 (32.88%) MS Office
2 127 (13.34%) MS Excel
3 6 (0.63%) MS Visio
4 5 (0.53%) MS PowerPoint
4 5 (0.53%) Adobe Creative Suite
5 4 (0.42%) AutoCAD
6 2 (0.21%) Acrobat
6 2 (0.21%) MS Project
7 1 (0.11%) S-PLUS
Business Applications
1 6 (0.63%) Eikon
2 4 (0.42%) Dynamics NAV
3 3 (0.32%) Dynamics AX
4 2 (0.21%) Remedy ITSM
5 1 (0.11%) Cerner Millennium
5 1 (0.11%) GoldMine
5 1 (0.11%) Oracle Applications
5 1 (0.11%) SAP Oil and Gas
Cloud Services
1 39 (4.10%) Office 365
2 4 (0.42%) Google Apps
3 1 (0.11%) Microsoft Azure
3 1 (0.11%) IaaS
3 1 (0.11%) Google Cloud Platform
Communications & Networking
1 85 (8.93%) LAN
2 67 (7.04%) WAN
3 63 (6.62%) TCP/IP
4 51 (5.36%) DNS
5 49 (5.15%) DHCP
6 39 (4.10%) VPN
7 32 (3.36%) Internet
8 20 (2.10%) Wireless
9 19 (2.00%) Firewall
10 14 (1.47%) VoIP
11 11 (1.16%) Network Security
12 10 (1.05%) Wi-Fi
13 9 (0.95%) IP Telephony
14 6 (0.63%) 3G
15 4 (0.42%) VLAN
15 4 (0.42%) SAN
15 4 (0.42%) SMTP
16 3 (0.32%) SSL
16 3 (0.32%) PBX
16 3 (0.32%) LDAP
Database & Business Intelligence
1 10 (1.05%) FileMaker
2 9 (0.95%) MySQL
3 8 (0.84%) SQL Server
4 3 (0.32%) SQL Server 2008
5 2 (0.21%) DTS
6 1 (0.11%) Oracle Database
6 1 (0.11%) IDOL
6 1 (0.11%) Crystal Reports
6 1 (0.11%) MS Access
Development Applications
1 4 (0.42%) Visual Studio
2 2 (0.21%) MSI
3 1 (0.11%) JIRA
General
1 95 (9.98%) Finance
2 41 (4.31%) Banking
3 25 (2.63%) Retail
4 16 (1.68%) Telecoms
5 13 (1.37%) Law
6 12 (1.26%) Legal
7 11 (1.16%) Manufacturing
8 9 (0.95%) Back Office
9 8 (0.84%) Financial Institution
10 7 (0.74%) Retail Banking
11 6 (0.63%) Local Government
12 5 (0.53%) Spanish Language
12 5 (0.53%) French Language
13 4 (0.42%) Japanese Language
13 4 (0.42%) Games
13 4 (0.42%) Investment Banking
14 2 (0.21%) Front Office
14 2 (0.21%) Advertising
14 2 (0.21%) Publishing
15 1 (0.11%) Electronics
Libraries, Frameworks & Software Standards
1 10 (1.05%) HTML
2 6 (0.63%) .NET
2 6 (0.63%) Application Packaging
3 3 (0.32%) COM
4 2 (0.21%) MAPI
4 2 (0.21%) OLE
4 2 (0.21%) X-Windows
4 2 (0.21%) LAMP
4 2 (0.21%) Software Packaging
5 1 (0.11%) LINQ
5 1 (0.11%) FIX Protocol
5 1 (0.11%) Flash
Miscellaneous
1 138 (14.50%) Blackberry
2 46 (4.83%) iPhone
2 46 (4.83%) Analytical Skills
3 37 (3.89%) NHS
4 31 (3.26%) iPad
5 17 (1.79%) Fat Client
5 17 (1.79%) Thin Client
6 15 (1.58%) Management Information System
7 14 (1.47%) Video Conferencing
8 13 (1.37%) PDA
9 11 (1.16%) FMCG
10 8 (0.84%) Smartphone
11 6 (0.63%) CMDB
11 6 (0.63%) Handset
11 6 (0.63%) Data Centre
12 5 (0.53%) Computer Science
12 5 (0.53%) Hedge funds
13 4 (0.42%) Mathematics
14 2 (0.21%) Mobile Computing
14 2 (0.21%) Mobile App
Operating Systems
1 727 (76.37%) Windows
2 481 (50.53%) Windows 7
3 249 (26.16%) Windows XP
4 119 (12.50%) Windows Server 2008
5 85 (8.93%) Windows 8
6 80 (8.40%) Windows Server 2003
7 47 (4.94%) Windows Server 2012
8 44 (4.62%) Mac OS X
9 41 (4.31%) Android
10 25 (2.63%) Windows 2000 Server
11 23 (2.42%) Linux
12 19 (2.00%) Apple iOS
13 18 (1.89%) Windows Vista
14 15 (1.58%) Mac OS X Server
15 11 (1.16%) Windows 2000
16 10 (1.05%) Mac OS
17 7 (0.74%) UNIX
18 5 (0.53%) Windows Mobile
19 2 (0.21%) Red Hat Enterprise Linux
19 2 (0.21%) Ubuntu
Processes & Methodologies
1 181 (19.01%) ITIL
2 51 (5.36%) Migration
3 36 (3.78%) Problem Management
4 31 (3.26%) Incident Management
4 31 (3.26%) Service Delivery
5 30 (3.15%) Service Management
6 19 (2.00%) Change Management
7 18 (1.89%) Project Management
8 10 (1.05%) Infrastructure Management
9 9 (0.95%) Patch Management
9 9 (0.95%) Investment Management
9 9 (0.95%) Security Management
9 9 (0.95%) Configuration Management
10 8 (0.84%) Document Management
11 7 (0.74%) Time Management
11 7 (0.74%) Change Control
11 7 (0.74%) Coaching
12 6 (0.63%) ITIL V3
12 6 (0.63%) Data Protection
13 5 (0.53%) Capacity Planning
Programming Languages
1 45 (4.73%) SQL
2 14 (1.47%) PowerShell
3 13 (1.37%) Java
4 6 (0.63%) VBScript
5 4 (0.42%) C
6 3 (0.32%) VB
7 2 (0.21%) PHP
7 2 (0.21%) T-SQL
7 2 (0.21%) Python
8 1 (0.11%) Bash Shell
8 1 (0.11%) C#
8 1 (0.11%) VB.NET
8 1 (0.11%) VBA
Qualifications
1 86 (9.03%) Security Cleared
2 61 (6.41%) Microsoft Certification
3 55 (5.78%) SC Cleared
4 31 (3.26%) Degree
5 29 (3.05%) MCP
6 21 (2.21%) MCSE
6 21 (2.21%) MCDST
7 16 (1.68%) A+ Certification
8 15 (1.58%) CCNA
8 15 (1.58%) Cisco Certification
9 13 (1.37%) MCITP
10 12 (1.26%) ITIL Certification
11 10 (1.05%) MCSA
11 10 (1.05%) MCTS
12 5 (0.53%) DV Cleared
13 4 (0.42%) Citrix Certification
13 4 (0.42%) IBM Certification
14 3 (0.32%) MOS
14 3 (0.32%) VMware Certified Professional (VCP)
14 3 (0.32%) ACTC
Quality Assurance & Compliance
1 65 (6.83%) SLA
2 4 (0.42%) COBIT
2 4 (0.42%) QA
3 1 (0.11%) Data Quality
3 1 (0.11%) Sarbanes-Oxley
3 1 (0.11%) 21 CFR Part 11
System Software
1 435 (45.69%) Active Directory
2 34 (3.57%) VMware Infrastructure
3 31 (3.26%) XenApp
4 15 (1.58%) Microsoft App-V
5 13 (1.37%) XenDesktop
6 11 (1.16%) Hyper-V
7 6 (0.63%) vSphere
7 6 (0.63%) VMware Workstation
8 5 (0.53%) Terminal Services
9 3 (0.32%) Terminal Server
9 3 (0.32%) VMware ESXi
10 2 (0.21%) VirtualBox
10 2 (0.21%) Xen
10 2 (0.21%) NDS
10 2 (0.21%) VMware ESX
10 2 (0.21%) XenServer
11 1 (0.11%) Samba
11 1 (0.11%) MetaFrame
11 1 (0.11%) Citrix Presentation Server
11 1 (0.11%) BitLocker
Systems Management
1 102 (10.71%) SCCM
2 8 (0.84%) WSUS
3 6 (0.63%) Norton AntiVirus
3 6 (0.63%) Systems Management Server (SMS)
3 6 (0.63%) Casper Suite
4 5 (0.53%) SCOM
5 4 (0.42%) DameWare
6 3 (0.32%) Backup Exec
6 3 (0.32%) ZENworks
6 3 (0.32%) Symantec Endpoint Protection
7 2 (0.21%) BMC Marimba
7 2 (0.21%) OpenView Configuration Management
7 2 (0.21%) Unicenter
8 1 (0.11%) TeamSite
8 1 (0.11%) FreeIPA
8 1 (0.11%) AirWatch
8 1 (0.11%) SCVMM
8 1 (0.11%) Cisco CUCM
Vendors
1 357 (37.50%) Microsoft
2 136 (14.29%) Citrix
3 84 (8.82%) VMware
4 79 (8.30%) Apple
5 52 (5.46%) Cisco
6 38 (3.99%) HP
7 33 (3.47%) Dell
8 32 (3.36%) Lotus
9 25 (2.63%) Bloomberg
10 24 (2.52%) McAfee
11 22 (2.31%) Reuters
11 22 (2.31%) Remedy
12 17 (1.79%) Symantec
12 17 (1.79%) Adobe
13 12 (1.26%) LANDesk
13 12 (1.26%) Wyse
14 10 (1.05%) Sophos
15 9 (0.95%) Google
15 9 (0.95%) Novell
16 8 (0.84%) Avaya
Wakefield, West Yorkshire
Reed Technology
Rate: £140 - £160 per day
Posted: 3 hours ago
Cambridge, Cambridgeshire
The Bridge Ltd
Rate: From £20,000 to £30,000 per annum
Posted: 3 days ago
City, London
Resourcing People Ltd.
Rate: From £33,000 to £43,000 per annum
Posted: 3 days ago
Bracknell, Berkshire
TEKsystems
Rate: £120 - £150 per day
Posted: 3 days ago
City, London
Polar Recruitment
Rate: £175 - £200 per day + none
Posted: 4 days ago
City, London
CDI Anders Elite Ltd
Rate: £200 - £250 per day
Posted: 6 days ago
London
Marcus Donald People
Rate: £130 - £150 per day
Posted: 6 days ago
Reading
Hays IT - Uk Posting account
Rate: £140.00 - £150.00 per day
Posted: 8 days ago
Gloucester
Computer Futures
Rate: £100 - £125 per day
Posted: 12 days ago
Gloucestershire
Computer Futures
Rate: £80 - £150 per day + competitive
Posted: 12 days ago
London
Computer Futures
Rate: competitive
Posted: 13 days ago
Swindon
Austin Fraser Limited
Posted: 18 days ago
Staines
CPS Group
Rate: £130 - £140 per day
Posted: 26 days ago
Romsey
Austin Fraser Limited
Rate: £170 - £180 per day
Posted: 27 days ago