The table below looks at the statistics for the Desktop Support role in IT contracts advertised for the England region. Included is a guide to the average contractor rates offered in IT contracts that have cited Desktop Support in their job title over the 3 months to 30 October 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
30 Oct 2014
Same period 2013 Same period 2012
Desktop Support
Rank 205 194 214
Rank change year-on-year
-11 +20
Contract jobs requiring a Desktop Support 552 490 454
As % of all contract IT jobs located in England 1.04% 1.04% 0.92%
As % of the Job Titles category 1.15% 1.12% 0.99%
Number of daily rates quoted 271 186 160
Average daily rate
Keep up to 90%
of your Daily Rate
Get a Free Illustration
£163 £170 £160
Average daily rate % change year-on-year
-4.41% +6.25%
90% offered a daily rate of more than £110 £100 £115
10% offered a daily rate of more than £240 £263 £312
UK excluding London average daily rate £150 £150 £135
% change year-on-year
- +11.11%
Number of hourly rates quoted 145 164 166
Average hourly rate £16.00 £15.00 £15.63
Average hourly rate % change year-on-year
+6.66% -4.00%
90% offered a hourly rate of more than £11.00 £12.00 £11.38
10% offered a hourly rate of more than £22.20 £21.65 £21.00
UK excluding London average hourly rate £15.00 £13.87 £15.00
% change year-on-year
+8.14% -7.53%
Desktop Support
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
England
Contract IT job ads with a match in the
Job Titles category
48097 43871 46063
As % of all contract IT jobs located in England 90.63% 92.80% 93.23%
Number of daily rates quoted 30743 27109 26547
Average daily rate £400 £400 £400
90% offered a daily rate of more than £225 £230 £230
10% offered a daily rate of more than £575 £575 £575
UK excluding London average daily rate £363 £350 £350
% change year-on-year
+3.57% -
Number of hourly rates quoted 1985 1943 2297
Average hourly rate £16.16 £17.00 £18.50
Average hourly rate % change year-on-year
-4.94% -8.10%
90% offered a hourly rate of more than £10.50 £11.00 £11.00
10% offered a hourly rate of more than £40.00 £40.00 £41.45
UK excluding London average hourly rate £16.00 £16.50 £17.50
% change year-on-year
-3.03% -5.71%

Desktop Support
Jobs Demand Trend in England

This chart provides a 3-month moving total of IT contractor jobs citing Desktop Support in the job title across the England region as a proportion of the total demand within the Job Titles category.

Desktop Support Jobs Demand Trend in England

Desktop Support
Daily Rate Trend in England

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Desktop Support across the England region.

Desktop Support Daily Rate Trend in England

Desktop Support
Daily Rate Histogram in England

This chart provides a histogram of daily rates quoted in contract IT jobs citing Desktop Support across the England region over the 3 months to 30 October 2014.

Desktop Support Daily Rate Histogram in England

Desktop Support
Hourly Rate Trend in England

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Desktop Support across the England region.

Desktop Support Hourly Rate Trend in England

Desktop Support
Hourly Rate Histogram in England

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Desktop Support across the England region over the 3 months to 30 October 2014.

Desktop Support Hourly Rate Histogram in England

Desktop Support
Contract Job Locations in England

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Desktop Support within the England region over the 3 months to 30 October 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
London +10 239 £165 -17.50% 34
South East -3 124 £175 +7.69% 13
North West +5 39 £175 -2.77% 5
East of England -12 36 £123 -18.33% 3
West Midlands -15 33 £150 +11.11% 9
Yorkshire +3 29 £105 -27.58% 2
South West -47 29 £198 +49.05% 6
East Midlands +4 16 £113 -25.00% 1
North East -47 9 £225 +74.24% 2
Desktop Support
UK

Desktop Support
Top 30 Related IT Skills in England

For the 6 months to 30 October 2014, IT contractor jobs across the England region that cited Desktop Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Desktop Support in their job title.

1 825 (77.61%) Windows
2 561 (52.78%) Windows 7
3 452 (42.52%) Active Directory
4 384 (36.12%) MS Office
5 380 (35.75%) Microsoft
6 374 (35.18%) Windows XP
7 187 (17.59%) ITIL
8 185 (17.40%) Citrix
9 175 (16.46%) Blackberry
10 164 (15.43%) MS Excel
11 158 (14.86%) MS Exchange
12 145 (13.64%) Finance
13 141 (13.26%) Windows Server 2008
14 136 (12.79%) SCCM
15 133 (12.51%) Security Cleared
16 116 (10.91%) SC Cleared
17 109 (10.25%) Windows Server 2003
18 88 (8.28%) VMware
19 87 (8.18%) SLA
20 79 (7.43%) Windows 8
21 78 (7.34%) Microsoft Certification
22 69 (6.49%) TCP/IP
23 64 (6.02%) LAN
23 64 (6.02%) Analytical Skills
24 61 (5.74%) Banking
25 60 (5.64%) Apple
25 60 (5.64%) Windows Vista
26 58 (5.46%) HP
27 55 (5.17%) Lotus
28 54 (5.08%) IBM Notes

Desktop Support
Top Related IT Skills in England by Category

For the 6 months to 30 October 2014, IT contractor jobs across the England region that cited Desktop Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Desktop Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 158 (14.86%) MS Exchange
2 54 (5.08%) IBM Notes
3 47 (4.42%) Exchange Server 2010
3 47 (4.42%) Blackberry Enterprise Server
4 44 (4.14%) SharePoint
5 36 (3.39%) Exchange Server 2003
6 32 (3.01%) Exchange Server 2007
7 29 (2.73%) Lync
8 8 (0.75%) SharePoint 2013
9 6 (0.56%) Lotus Domino
9 6 (0.56%) WorkSite
9 6 (0.56%) Exchange Server 2013
10 3 (0.28%) BizTalk Server
11 2 (0.19%) Site Server
12 1 (0.094%) WebSphere
Applications
1 384 (36.12%) MS Office
2 164 (15.43%) MS Excel
3 15 (1.41%) MS PowerPoint
4 3 (0.28%) Adobe Creative Suite
4 3 (0.28%) AutoCAD
5 2 (0.19%) Pro/ENGINEER
5 2 (0.19%) MS Visio
5 2 (0.19%) MS Project
5 2 (0.19%) Spreadsheet
6 1 (0.094%) Adobe Captivate
6 1 (0.094%) Photoshop
6 1 (0.094%) Adobe Illustrator
Business Applications
1 2 (0.19%) Dynamics CRM
1 2 (0.19%) assyst
1 2 (0.19%) Cerner Millennium
2 1 (0.094%) ReMetrica
2 1 (0.094%) Eikon
2 1 (0.094%) 3000 Xtra
2 1 (0.094%) Remedy ITSM
2 1 (0.094%) LatentZero
Cloud Services
1 18 (1.69%) Office 365
2 3 (0.28%) SaaS
3 2 (0.19%) Google Apps
4 1 (0.094%) IaaS
4 1 (0.094%) Cloud Computing
Communications & Networking
1 69 (6.49%) TCP/IP
2 64 (6.02%) LAN
3 51 (4.80%) VPN
4 45 (4.23%) WAN
5 43 (4.05%) DHCP
6 42 (3.95%) DNS
7 26 (2.45%) Internet
8 21 (1.98%) 3G
9 20 (1.88%) VoIP
9 20 (1.88%) Wireless
10 18 (1.69%) Wi-Fi
11 16 (1.51%) Firewall
12 10 (0.94%) IP Telephony
13 9 (0.85%) Broadband
14 5 (0.47%) SMS
14 5 (0.47%) SSL
14 5 (0.47%) HTTP
14 5 (0.47%) SAN
15 4 (0.38%) Ethernet
16 3 (0.28%) NAS
Database & Business Intelligence
1 11 (1.03%) SQL Server
2 1 (0.094%) MySQL
2 1 (0.094%) EDRMS
2 1 (0.094%) EDMS
2 1 (0.094%) FileMaker
Development Applications
1 2 (0.19%) Toad
2 1 (0.094%) ProC
2 1 (0.094%) MSI
General
1 145 (13.64%) Finance
2 61 (5.74%) Banking
3 22 (2.07%) Investment Banking
4 20 (1.88%) Legal
5 19 (1.79%) Law
5 19 (1.79%) Financial Institution
6 18 (1.69%) Back Office
7 10 (0.94%) Telecoms
8 9 (0.85%) Manufacturing
9 6 (0.56%) Military
9 6 (0.56%) Retail
10 5 (0.47%) Local Government
10 5 (0.47%) Advertising
11 4 (0.38%) Multimedia
11 4 (0.38%) Front Office
11 4 (0.38%) Mandarin Language
11 4 (0.38%) Cantonese Language
12 2 (0.19%) Pharmaceutical
12 2 (0.19%) Retail Banking
12 2 (0.19%) French Language
Libraries, Frameworks & Software Standards
1 13 (1.22%) Application Packaging
2 6 (0.56%) OLE
3 4 (0.38%) Software Packaging
4 2 (0.19%) LAMP
5 1 (0.094%) Flash
5 1 (0.094%) DCOM
5 1 (0.094%) HTML
5 1 (0.094%) WAP
Miscellaneous
1 175 (16.46%) Blackberry
2 64 (6.02%) Analytical Skills
3 34 (3.20%) iPhone
4 30 (2.82%) iPad
5 24 (2.26%) Video Conferencing
6 21 (1.98%) NHS
7 20 (1.88%) Thin Client
7 20 (1.88%) Fat Client
8 16 (1.51%) Hedge funds
9 15 (1.41%) Handset
10 12 (1.13%) Smartphone
11 9 (0.85%) PDA
12 8 (0.75%) FMCG
13 7 (0.66%) CMDB
13 7 (0.66%) Management Information System
14 3 (0.28%) PKI
14 3 (0.28%) Smartcard
14 3 (0.28%) Fixed Income
15 2 (0.19%) GIS
15 2 (0.19%) Client/Server
Operating Systems
1 825 (77.61%) Windows
2 561 (52.78%) Windows 7
3 374 (35.18%) Windows XP
4 141 (13.26%) Windows Server 2008
5 109 (10.25%) Windows Server 2003
6 79 (7.43%) Windows 8
7 60 (5.64%) Windows Vista
8 41 (3.86%) Mac OS X
9 40 (3.76%) Apple iOS
10 27 (2.54%) Android
11 23 (2.16%) Windows 2000
12 22 (2.07%) Windows Server 2012
13 19 (1.79%) Linux
14 12 (1.13%) UNIX
15 10 (0.94%) Windows Mobile
16 9 (0.85%) Windows 2000 Server
17 8 (0.75%) Mac OS
18 4 (0.38%) Windows NT
19 3 (0.28%) Windows Phone
19 3 (0.28%) Red Hat Enterprise Linux
Processes & Methodologies
1 187 (17.59%) ITIL
2 43 (4.05%) Incident Management
3 40 (3.76%) Service Management
4 38 (3.57%) Migration
5 30 (2.82%) Service Delivery
6 27 (2.54%) Asset Management
7 24 (2.26%) Software Deployment
8 22 (2.07%) Problem Management
9 21 (1.98%) ITSM
10 16 (1.51%) Change Management
11 13 (1.22%) Project Management
12 11 (1.03%) Configuration Management
12 11 (1.03%) Disaster Recovery
12 11 (1.03%) Security Management
13 10 (0.94%) E-Commerce
13 10 (0.94%) Line Management
14 9 (0.85%) Time Management
15 8 (0.75%) CRM
15 8 (0.75%) User Acceptance Testing
15 8 (0.75%) Coaching
Programming Languages
1 19 (1.79%) SQL
2 18 (1.69%) PowerShell
3 14 (1.32%) Java
4 7 (0.66%) VB
5 6 (0.56%) VBScript
6 5 (0.47%) C
7 3 (0.28%) VBA
8 2 (0.19%) Perl
8 2 (0.19%) Korn
8 2 (0.19%) Bourne shell
9 1 (0.094%) C#
9 1 (0.094%) JavaScript
9 1 (0.094%) Shell Script
Qualifications
1 133 (12.51%) Security Cleared
2 116 (10.91%) SC Cleared
3 78 (7.34%) Microsoft Certification
4 46 (4.33%) MCP
5 36 (3.39%) MCSE
6 31 (2.92%) Degree
7 19 (1.79%) A+ Certification
8 17 (1.60%) MCSA
9 13 (1.22%) MCDST
10 10 (0.94%) ITIL Certification
11 9 (0.85%) MCITP
11 9 (0.85%) CCNA
11 9 (0.85%) Cisco Certification
12 7 (0.66%) Dell Certification
13 6 (0.56%) MCTS
13 6 (0.56%) DV Cleared
14 5 (0.47%) CTC Cleared
15 4 (0.38%) Network+ Certification
16 3 (0.28%) ITIL Foundation Certificate
17 2 (0.19%) MOS
Quality Assurance & Compliance
1 87 (8.18%) SLA
2 4 (0.38%) QA
3 2 (0.19%) Sarbanes-Oxley
3 2 (0.19%) ISO 9001
3 2 (0.19%) ISO/IEC 27001
4 1 (0.094%) Dodd-Frank
4 1 (0.094%) TickIT
System Software
1 452 (42.52%) Active Directory
2 49 (4.61%) VMware Infrastructure
3 32 (3.01%) XenApp
4 22 (2.07%) Microsoft App-V
5 11 (1.03%) Terminal Services
6 9 (0.85%) XenDesktop
7 8 (0.75%) Hyper-V
8 6 (0.56%) Firmware
9 5 (0.47%) Citrix Presentation Server
9 5 (0.47%) Xen
10 4 (0.38%) VMware ESX
10 4 (0.38%) VMware ESXi
11 2 (0.19%) VMware Workstation
11 2 (0.19%) Terminal Server
11 2 (0.19%) NFS
11 2 (0.19%) vSphere
12 1 (0.094%) UAG
12 1 (0.094%) VMware Server
Systems Management
1 136 (12.79%) SCCM
2 8 (0.75%) DameWare
2 8 (0.75%) Systems Management Server (SMS)
3 7 (0.66%) Norton AntiVirus
4 6 (0.56%) WSUS
4 6 (0.56%) Symantec Enterprise Vault
5 5 (0.47%) SCOM
5 5 (0.47%) Backup Exec
6 3 (0.28%) Casper Suite
6 3 (0.28%) ServiceCenter
6 3 (0.28%) NetBackup
7 2 (0.19%) OpenView Configuration Management
7 2 (0.19%) Nagios
7 2 (0.19%) ARCserve
7 2 (0.19%) WMI
7 2 (0.19%) Symantec Endpoint Protection
8 1 (0.094%) PureDisk
8 1 (0.094%) HP SIM
8 1 (0.094%) Cisco CUCM
8 1 (0.094%) Business Desktop Deployment
Vendors
1 380 (35.75%) Microsoft
2 185 (17.40%) Citrix
3 88 (8.28%) VMware
4 60 (5.64%) Apple
5 58 (5.46%) HP
6 55 (5.17%) Lotus
7 46 (4.33%) Cisco
8 39 (3.67%) Symantec
9 34 (3.20%) Bloomberg
10 27 (2.54%) Reuters
11 25 (2.35%) Remedy
12 24 (2.26%) Dell
13 20 (1.88%) AppSense
14 18 (1.69%) CA
15 17 (1.60%) Sophos
15 17 (1.60%) Oracle
16 16 (1.51%) Avaya
17 14 (1.32%) Lumension
17 14 (1.32%) ServiceNow
18 11 (1.03%) Adobe
Portsmouth, Hampshire
Lorien Resourcing
Rate: £16.16 per hour
Posted: 5 hours ago
London
Roc Search
Posted: 5 hours ago
Manchester
Real Staffing
Rate: £15 - £18 per hour + competitive
Posted: 6 hours ago
City, London
Ashdown IT
Rate: £18 - £19 per hour
Posted: 7 hours ago
Sunbury-On-Thames, Middlesex
Lorien Resourcing
Rate: £13.87 per day
Posted: Yesterday
Hook, Hampshire
Experis Ltd
Posted: 2 days ago
Orpington, Kent
Global Technology Solutions Ltd
Rate: £15.77 per hour
Posted: 2 days ago
London
Canary Wharf and City
Rate: Up to £18 per hour
Posted: 2 days ago
Taunton
Computer Futures
Rate: £12.50 - £15 per hour
Posted: 2 days ago
Didcot, Oxfordshire
Experis Ltd
Posted: 2 days ago
Exeter
Opus Recruitment Solutions Ltd
Rate: £10 - £12 per hour
Posted: 3 days ago
Reading, Berkshire
Advanced Resource Managers
Rate: £200 - £300 per day
Posted: 3 days ago
Basingstoke, Hampshire
Burns Sheehan
Rate: £140 - £150 per day
Posted: 3 days ago
Wakefield, West Yorkshire
4it Recruitment Ltd
Rate: Up to £25,000 per annum 3 month Fixed Term Contract
Posted: 3 days ago
Worcestershire
Reed Technology Leadership Practice
Rate: £20 - £25 per hour
Posted: 6 days ago
Manchester, Lancashire
Circle Recruitment
Rate: £85 - £110 per day + Market Rates
Posted: 6 days ago
Herefordshire
Clarity Resourcing Ltd
Rate: £200 - £295 per day
Posted: 6 days ago
Blyth, Northumberland
Allied Worldwide
Rate: Unspecified
Posted: 10 days ago
City of London
Computer Futures
Posted: 13 days ago
Bristol
Computer Futures
Rate: £150 - £175 per day + competitive
Posted: 14 days ago