The statistics below represent IT contracts advertised across the England region that had Desktop Support featuring in the job title. Included is a guide to the contractor rates offered over the 3 months to 25 May 2016 with a comparison to same period over 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
25 May 2016
Same period 2015 Same period 2014
Desktop Support
Rank 302 229 205
Rank change year-on-year
-73 -24
Contract jobs requiring a Desktop Support 375 495 527
As % of all contract IT jobs located in England 0.76% 1.01% 1.10%
As % of the Job Titles category 0.80% 1.06% 1.16%
Number of daily rates quoted 188 208 220
Median daily rate £160 £165 £160
Median daily rate % change year-on-year
-3.03% +3.12%
90% offered a daily rate of more than £110 £113 £110
10% offered a daily rate of more than £253 £250 £260
UK excluding London median daily rate £153 £161 £165
% change year-on-year
-5.27% -2.27%
Number of hourly rates quoted 80 177 152
Median hourly rate £15.18 £15.00 £16.08
Median hourly rate % change year-on-year
+1.18% -6.71%
90% offered a hourly rate of more than £12.18 £11.50 £12.52
10% offered a hourly rate of more than £20.00 £21.70 £20.90
UK excluding London median hourly rate £15.00 £14.50 £16.00
% change year-on-year
+3.44% -9.37%
Desktop Support
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
England
Contract IT job ads with a match in the
Job Titles category
46767 46633 45417
As % of all contract IT jobs located in England 94.92% 94.73% 94.54%
Number of daily rates quoted 30873 29254 28503
Median daily rate £425 £400 £400
Median daily rate % change year-on-year
+6.25% -
90% offered a daily rate of more than £263 £250 £225
10% offered a daily rate of more than £600 £575 £550
UK excluding London median daily rate £400 £375 £350
% change year-on-year
+6.66% +7.14%
Number of hourly rates quoted 1342 1874 1952
Median hourly rate £17.95 £16.83 £17.00
Median hourly rate % change year-on-year
+6.65% -1.02%
90% offered a hourly rate of more than £11.00 £11.00 £10.50
10% offered a hourly rate of more than £43.50 £42.00 £40.00
UK excluding London median hourly rate £17.50 £16.00 £16.50
% change year-on-year
+9.37% -3.03%

Desktop Support
Jobs Demand Trend in England

The demand trend of IT contracts across the England region that featured Desktop Support in the job title.

Desktop Support Jobs Demand Trend in England

Desktop Support
Daily Rate Trend in England

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Desktop Support across the England region.

Desktop Support Daily Rate Trend in England

Desktop Support
Daily Rate Histogram in England

This chart provides a histogram of daily rates quoted in contract IT jobs citing Desktop Support across the England region over the 3 months to 25 May 2016.

Desktop Support Daily Rate Histogram in England

Desktop Support
Hourly Rate Trend in England

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Desktop Support across the England region.

Desktop Support Hourly Rate Trend in England

Desktop Support
Hourly Rate Histogram in England

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Desktop Support across the England region over the 3 months to 25 May 2016.

Desktop Support Hourly Rate Histogram in England

Desktop Support
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Desktop Support within the England region over the 3 months to 25 May 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
London -46 133 £160 -7.24% 25
South East -24 72 £135 -19.40% 9
East of England +5 38 £133 +10.41% 7
South West -29 32 £169 +40.62% 3
North West -39 30 £170 -15.00% 3
North East -40 29 £230 +130.00% 2
West Midlands -3 23 £135 - 1
Yorkshire -6 11 £125 +7.52% 1
East Midlands +15 9 £153 -32.22%
Desktop Support
UK

Desktop Support Skill Set
Top 30 Related IT Skills in England

For the 6 months to 25 May 2016, Desktop Support contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the England region featuring Desktop Support in the job title.

1 611 (79.56%) Windows
2 397 (51.69%) Active Directory
3 393 (51.17%) Windows 7
4 280 (36.46%) Microsoft
5 256 (33.33%) MS Office
6 174 (22.66%) ITIL
7 142 (18.49%) Citrix
8 141 (18.36%) SCCM
9 132 (17.19%) Windows Server
10 122 (15.89%) Windows XP
11 111 (14.45%) Finance
12 106 (13.80%) Blackberry
13 100 (13.02%) MS Excel
14 93 (12.11%) Microsoft Certification
14 93 (12.11%) Windows 8
14 93 (12.11%) Windows Server 2008
15 84 (10.94%) DNS
16 79 (10.29%) Office 365
17 78 (10.16%) MS Exchange
18 67 (8.72%) Apple
19 65 (8.46%) Windows Server 2003
19 65 (8.46%) TCP/IP
20 63 (8.20%) SLA
20 63 (8.20%) DHCP
21 58 (7.55%) VMware
22 57 (7.42%) XenApp
22 57 (7.42%) Security Cleared
23 55 (7.16%) MCSE
24 54 (7.03%) MCP
25 51 (6.64%) Cisco

Desktop Support Skill Set
Top Related IT Skills in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 78 (10.16%) MS Exchange
2 47 (6.12%) Blackberry Enterprise Server
3 30 (3.91%) Exchange Server 2010
4 25 (3.26%) Skype for Business
5 16 (2.08%) IBM Notes
6 13 (1.69%) SharePoint
7 11 (1.43%) Exchange Server 2007
8 7 (0.91%) Exchange Server 2013
9 4 (0.52%) Exchange Server 2003
9 4 (0.52%) IBM Domino
10 3 (0.39%) IIS
10 3 (0.39%) SharePoint 2010
11 2 (0.26%) Apache
11 2 (0.26%) CMS
11 2 (0.26%) SAS
12 1 (0.13%) Joomla!
12 1 (0.13%) WordPress
Applications
1 256 (33.33%) MS Office
2 100 (13.02%) MS Excel
3 9 (1.17%) MS PowerPoint
4 5 (0.65%) MS Visio
5 3 (0.39%) Acrobat
6 2 (0.26%) QuarkXPress
Business Applications
1 7 (0.91%) Eikon
1 7 (0.91%) Remedy ITSM
2 3 (0.39%) assyst
3 2 (0.26%) SAP Oil and Gas
4 1 (0.13%) Dynamics AX
Cloud Services
1 79 (10.29%) Office 365
2 9 (1.17%) Google Apps
2 9 (1.17%) OneDrive
3 3 (0.39%) Microsoft Azure
3 3 (0.39%) Mimecast
4 2 (0.26%) Adobe Creative Cloud
5 1 (0.13%) Azure Active Directory
Communications & Networking
1 84 (10.94%) DNS
2 65 (8.46%) TCP/IP
3 63 (8.20%) DHCP
4 48 (6.25%) LAN
5 38 (4.95%) Internet
5 38 (4.95%) WAN
6 32 (4.17%) VPN
7 21 (2.73%) Firewall
8 18 (2.34%) VoIP
9 16 (2.08%) Wi-Fi
10 15 (1.95%) Remote Desktop
10 15 (1.95%) Wireless
11 12 (1.56%) 3G
11 12 (1.56%) Extranet
12 9 (1.17%) SMS
13 7 (0.91%) Intranet
13 7 (0.91%) Skype
14 6 (0.78%) IP Telephony
14 6 (0.78%) SAN
15 5 (0.65%) MPLS
Database & Business Intelligence
1 6 (0.78%) SQL Server
2 2 (0.26%) FileMaker
2 2 (0.26%) MySQL
3 1 (0.13%) Crystal Reports
3 1 (0.13%) Oracle Database
3 1 (0.13%) SQL Server 2008
3 1 (0.13%) SQL Server 2012
General
1 111 (14.45%) Finance
2 47 (6.12%) Banking
3 35 (4.56%) Legal
4 34 (4.43%) Law
5 19 (2.47%) Investment Banking
6 16 (2.08%) Retail
7 11 (1.43%) Telecoms
8 9 (1.17%) Advertising
8 9 (1.17%) Front Office
9 8 (1.04%) Back Office
10 6 (0.78%) Billing
10 6 (0.78%) Local Government
11 5 (0.65%) Marketing
11 5 (0.65%) Retail Banking
12 3 (0.39%) French Language
12 3 (0.39%) Manufacturing
13 2 (0.26%) Electronics
13 2 (0.26%) Military
13 2 (0.26%) Pharmaceutical
13 2 (0.26%) Publishing
Libraries, Frameworks & Software Standards
1 7 (0.91%) HTML
2 2 (0.26%) LAMP
2 2 (0.26%) ODBC
2 2 (0.26%) SAML
2 2 (0.26%) Web Services
3 1 (0.13%) .NET
3 1 (0.13%) CGI
3 1 (0.13%) CSS
3 1 (0.13%) X-Windows
Miscellaneous
1 106 (13.80%) Blackberry
2 36 (4.69%) Smartphone
3 29 (3.78%) Analytical Skills
3 29 (3.78%) Fat Client
3 29 (3.78%) Thin Client
4 28 (3.65%) Video Conferencing
5 26 (3.39%) Data Centre
6 25 (3.26%) iPhone
7 24 (3.13%) Driving Licence
8 20 (2.60%) Mathematics
9 19 (2.47%) NHS
10 16 (2.08%) iPad
11 13 (1.69%) Management Information System
12 12 (1.56%) Computer Science
13 8 (1.04%) Handset
14 6 (0.78%) BYOD
14 6 (0.78%) PDA
15 5 (0.65%) Client/Server
16 4 (0.52%) EPoS
17 3 (0.39%) CMDB
Operating Systems
1 611 (79.56%) Windows
2 393 (51.17%) Windows 7
3 132 (17.19%) Windows Server
4 122 (15.89%) Windows XP
5 93 (12.11%) Windows 8
5 93 (12.11%) Windows Server 2008
6 65 (8.46%) Windows Server 2003
7 51 (6.64%) Apple iOS
8 42 (5.47%) Windows 10
9 40 (5.21%) Windows Server 2012
10 39 (5.08%) Android
11 23 (2.99%) Mac OS X
12 21 (2.73%) Windows Vista
13 19 (2.47%) Windows 2000 Server
14 16 (2.08%) Mac OS
15 7 (0.91%) Linux
16 5 (0.65%) Unix
17 3 (0.39%) Windows 2000
18 2 (0.26%) SUSE
18 2 (0.26%) Windows NT
Processes & Methodologies
1 174 (22.66%) ITIL
2 37 (4.82%) Service Management
3 35 (4.56%) ITIL V3
4 31 (4.04%) Incident Management
5 28 (3.65%) Service Delivery
6 26 (3.39%) ITSM
7 22 (2.86%) Migration
7 22 (2.86%) Problem Management
7 22 (2.86%) Software Deployment
8 20 (2.60%) Asset Management
9 19 (2.47%) Change Management
9 19 (2.47%) Document Management
10 17 (2.21%) Software Delivery
11 15 (1.95%) Configuration Management
12 11 (1.43%) Patch Management
13 10 (1.30%) Application Packaging
13 10 (1.30%) Information Security
13 10 (1.30%) Project Management
14 9 (1.17%) Mobile Device Management
15 8 (1.04%) Coaching
Programming Languages
1 28 (3.65%) C
2 13 (1.69%) SQL
3 7 (0.91%) Java
3 7 (0.91%) PowerShell
4 5 (0.65%) VBA
5 3 (0.39%) Perl
5 3 (0.39%) PHP
6 2 (0.26%) Python
6 2 (0.26%) Ruby
7 1 (0.13%) JavaScript
7 1 (0.13%) Shell Script
Qualifications
1 93 (12.11%) Microsoft Certification
2 57 (7.42%) Security Cleared
3 55 (7.16%) MCSE
4 54 (7.03%) MCP
5 38 (4.95%) SC Cleared
6 33 (4.30%) MCDST
7 21 (2.73%) Degree
7 21 (2.73%) ITIL Certification
8 13 (1.69%) MCSA
9 10 (1.30%) A+ Certification
9 10 (1.30%) DBS Check
10 9 (1.17%) BPSS Clearance
11 8 (1.04%) CCNA
11 8 (1.04%) Cisco Certification
12 5 (0.65%) ITIL Foundation Certificate
12 5 (0.65%) MCITP
13 4 (0.52%) HND
14 3 (0.39%) DV Cleared
14 3 (0.39%) Network+ Certification
15 2 (0.26%) MOS
Quality Assurance & Compliance
1 63 (8.20%) SLA
2 8 (1.04%) Disclosure Scotland
3 1 (0.13%) ISO 9000
System Software
1 397 (51.69%) Active Directory
2 57 (7.42%) XenApp
3 24 (3.13%) VMware Infrastructure
4 23 (2.99%) Microsoft App-V
4 23 (2.99%) XenDesktop
5 10 (1.30%) BitLocker
5 10 (1.30%) Hyper-V
6 9 (1.17%) XenServer
7 4 (0.52%) Samba
7 4 (0.52%) UAG
8 3 (0.39%) VMware ESX
9 1 (0.13%) Terminal Server
9 1 (0.13%) Terminal Services
9 1 (0.13%) Xen
Systems Management
1 141 (18.36%) SCCM
2 16 (2.08%) Systems Management Server (SMS)
3 13 (1.69%) Norton AntiVirus
4 8 (1.04%) Symantec Endpoint Protection
5 6 (0.78%) Backup Exec
6 5 (0.65%) XenMobile
7 4 (0.52%) AirWatch
7 4 (0.52%) SafeCom
8 3 (0.39%) DameWare
8 3 (0.39%) EdgeSight
8 3 (0.39%) SCOM
8 3 (0.39%) WSUS
9 2 (0.26%) Cisco CUCM
10 1 (0.13%) McAfee ePO
10 1 (0.13%) NetBackup
10 1 (0.13%) NetVault Backup
10 1 (0.13%) ThinApp
Vendors
1 280 (36.46%) Microsoft
2 142 (18.49%) Citrix
3 67 (8.72%) Apple
4 58 (7.55%) VMware
5 51 (6.64%) Cisco
6 36 (4.69%) HP
7 35 (4.56%) Bloomberg
8 30 (3.91%) Reuters
9 26 (3.39%) Remedy
10 24 (3.13%) Symantec
11 22 (2.86%) AppSense
12 17 (2.21%) Dell
13 16 (2.08%) Lotus
14 13 (1.69%) ThinPrint
15 12 (1.56%) Avaya
15 12 (1.56%) Google
16 11 (1.43%) ServiceNow
17 9 (1.17%) Sophos
18 8 (1.04%) Altiris
18 8 (1.04%) LANDesk
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Rate: £12 - £15 per hour
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Rate: £110 - £130 per day
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Rate: £14 - £17.4 per hour
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Rate: £120 - £160 per day
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Posted: 5 days ago
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Rate: £10 - £13 per hour
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Rate: Market Rate
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Rate: Competitive
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