The table below looks at the statistics for the Desktop Support role in IT contracts advertised for the England region. Included is a guide to the average contractor rates offered in IT contracts that have cited Desktop Support in their job title over the 3 months to 6 July 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
6 Jul 2015
Same period 2014 Same period 2013
Desktop Support
Rank 244 203 219
Rank change year-on-year
-41 +16
Contract jobs requiring a Desktop Support 448 492 405
As % of all contract IT jobs located in England 0.90% 1.03% 0.91%
As % of the Job Titles category 0.97% 1.11% 0.98%
Number of daily rates quoted 175 209 139
Average daily rate
Keep up to 90%
of your Daily Rate
Get a Free Illustration
£160 £170 £168
Average daily rate % change year-on-year
-5.88% +1.49%
90% offered a daily rate of more than £115 £110 £105
10% offered a daily rate of more than £231 £250 £275
UK excluding London average daily rate £166 £175 £150
% change year-on-year
-5.00% +16.66%
Number of hourly rates quoted 168 133 149
Average hourly rate £15.77 £15.00 £15.50
Average hourly rate % change year-on-year
+5.13% -3.22%
90% offered a hourly rate of more than £11.49 £12.93 £11.50
10% offered a hourly rate of more than £20.60 £20.65 £21.50
UK excluding London average hourly rate £15.00 £15.00 £15.00
Desktop Support
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
England
Contract IT job ads with a match in the
Job Titles category
46002 44397 41390
As % of all contract IT jobs located in England 92.44% 92.72% 92.76%
Number of daily rates quoted 29583 27602 24612
Average daily rate £400 £400 £400
90% offered a daily rate of more than £250 £234 £240
10% offered a daily rate of more than £575 £550 £575
UK excluding London average daily rate £375 £350 £350
% change year-on-year
+7.14% -
Number of hourly rates quoted 1748 1803 1983
Average hourly rate £17.00 £16.50 £19.00
Average hourly rate % change year-on-year
+3.03% -13.15%
90% offered a hourly rate of more than £11.00 £10.50 £11.35
10% offered a hourly rate of more than £40.54 £37.80 £41.00
UK excluding London average hourly rate £16.50 £16.25 £17.50
% change year-on-year
+1.53% -7.14%

Desktop Support
Jobs Demand Trend in England

This chart provides a 3-month moving total of IT contractor jobs citing Desktop Support in the job title across the England region as a proportion of the total demand within the Job Titles category.

Desktop Support Jobs Demand Trend in England

Desktop Support
Daily Rate Trend in England

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Desktop Support across the England region.

Desktop Support Daily Rate Trend in England

Desktop Support
Daily Rate Histogram in England

This chart provides a histogram of daily rates quoted in contract IT jobs citing Desktop Support across the England region over the 3 months to 6 July 2015.

Desktop Support Daily Rate Histogram in England

Desktop Support
Hourly Rate Trend in England

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Desktop Support across the England region.

Desktop Support Hourly Rate Trend in England

Desktop Support
Hourly Rate Histogram in England

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Desktop Support across the England region over the 3 months to 6 July 2015.

Desktop Support Hourly Rate Histogram in England

Desktop Support
Contract Job Locations in England

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Desktop Support within the England region over the 3 months to 6 July 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
London -17 180 £151 -5.46% 26
South East -28 79 £165 -1.49% 15
South West +4 55 £145 -25.64% 8
East of England +6 35 £185 +52.57% 5
North West -45 28 £190 -9.52% 5
North East -5 22 £195 -7.14%
West Midlands -1 21 £140 -16.82% 1
Yorkshire -24 19 £118 +4.44% 1
East Midlands -20 6 £263 +31.25%
Midlands - 1 - -
Desktop Support
UK

Desktop Support
Top 30 Related IT Skills in England

For the 6 months to 6 July 2015, IT contractor jobs across the England region that cited Desktop Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Desktop Support in their job title.

1 763 (77.78%) Windows
2 481 (49.03%) Windows 7
3 474 (48.32%) Active Directory
4 386 (39.35%) Microsoft
5 331 (33.74%) MS Office
6 254 (25.89%) Windows XP
7 181 (18.45%) ITIL
8 155 (15.80%) MS Excel
9 140 (14.27%) Citrix
10 136 (13.86%) Windows Server 2008
11 131 (13.35%) Blackberry
12 108 (11.01%) SCCM
13 105 (10.70%) Security Cleared
14 102 (10.40%) MS Exchange
15 97 (9.89%) Windows Server 2003
16 96 (9.79%) VMware
17 94 (9.58%) LAN
18 92 (9.38%) Finance
19 79 (8.05%) SLA
20 78 (7.95%) Microsoft Certification
21 77 (7.85%) Windows 8
22 73 (7.44%) WAN
23 69 (7.03%) SC Cleared
24 67 (6.83%) TCP/IP
25 65 (6.63%) Apple
26 61 (6.22%) Cisco
27 57 (5.81%) DNS
28 56 (5.71%) Windows Server 2012
29 52 (5.30%) DHCP
30 50 (5.10%) Android

Desktop Support
Top Related IT Skills in England by Category

For the 6 months to 6 July 2015, IT contractor jobs across the England region that cited Desktop Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Desktop Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 102 (10.40%) MS Exchange
2 48 (4.89%) Blackberry Enterprise Server
2 48 (4.89%) SharePoint
3 42 (4.28%) Lync
4 36 (3.67%) Exchange Server 2010
5 21 (2.14%) IBM Notes
6 11 (1.12%) Exchange Server 2013
7 10 (1.02%) Exchange Server 2003
8 9 (0.92%) Exchange Server 2007
9 6 (0.61%) CMS
10 5 (0.51%) SharePoint 2010
11 3 (0.31%) SharePoint 2013
12 1 (0.10%) WorkSite
12 1 (0.10%) BizTalk Server
12 1 (0.10%) Lotus Domino
12 1 (0.10%) IIS
Applications
1 331 (33.74%) MS Office
2 155 (15.80%) MS Excel
3 9 (0.92%) MS Visio
3 9 (0.92%) MS PowerPoint
4 5 (0.51%) Adobe Creative Suite
5 4 (0.41%) AutoCAD
Business Applications
1 6 (0.61%) Eikon
2 3 (0.31%) Dynamics NAV
2 3 (0.31%) Dynamics AX
3 2 (0.20%) Remedy ITSM
4 1 (0.10%) Cerner Millennium
4 1 (0.10%) Dynamics GP
4 1 (0.10%) GoldMine
4 1 (0.10%) SAP Business One
4 1 (0.10%) Dynamics CRM
4 1 (0.10%) Oracle Applications
4 1 (0.10%) assyst
Cloud Services
1 43 (4.38%) Office 365
2 2 (0.20%) Microsoft Azure
3 1 (0.10%) Amazon AWS
3 1 (0.10%) Google Apps
3 1 (0.10%) IaaS
3 1 (0.10%) Google Cloud Platform
Communications & Networking
1 94 (9.58%) LAN
2 73 (7.44%) WAN
3 67 (6.83%) TCP/IP
4 57 (5.81%) DNS
5 52 (5.30%) DHCP
6 49 (4.99%) VPN
7 38 (3.87%) Internet
8 25 (2.55%) Firewall
9 17 (1.73%) Wireless
10 14 (1.43%) Wi-Fi
10 14 (1.43%) VoIP
11 10 (1.02%) Network Security
12 9 (0.92%) 3G
12 9 (0.92%) SAN
13 8 (0.82%) IP Telephony
14 5 (0.51%) Cisco IOS
15 4 (0.41%) VLAN
15 4 (0.41%) Extranet
16 3 (0.31%) Broadband
17 2 (0.20%) GPRS
Database & Business Intelligence
1 12 (1.22%) SQL Server
2 10 (1.02%) FileMaker
3 9 (0.92%) MySQL
4 3 (0.31%) SQL Server 2008
5 2 (0.20%) DTS
6 1 (0.10%) IDOL
6 1 (0.10%) Crystal Reports
6 1 (0.10%) MS Access
6 1 (0.10%) Data Warehouse
6 1 (0.10%) Oracle Database
Development Applications
1 2 (0.20%) JIRA
2 1 (0.10%) MSI
General
1 92 (9.38%) Finance
2 33 (3.36%) Banking
3 21 (2.14%) Retail
4 16 (1.63%) Telecoms
4 16 (1.63%) Law
5 12 (1.22%) Legal
6 10 (1.02%) Manufacturing
6 10 (1.02%) Financial Institution
6 10 (1.02%) Local Government
7 6 (0.61%) Back Office
7 6 (0.61%) French Language
8 5 (0.51%) Investment Banking
8 5 (0.51%) Advertising
9 4 (0.41%) Japanese Language
9 4 (0.41%) Spanish Language
10 3 (0.31%) Publishing
10 3 (0.31%) Games
10 3 (0.31%) Front Office
10 3 (0.31%) Retail Banking
11 1 (0.10%) Dutch Language
Libraries, Frameworks & Software Standards
1 15 (1.53%) HTML
2 7 (0.71%) Application Packaging
3 5 (0.51%) .NET
4 4 (0.41%) COM
5 2 (0.20%) Software Packaging
5 2 (0.20%) LINQ
6 1 (0.10%) FIX Protocol
6 1 (0.10%) ODBC
6 1 (0.10%) Flash
6 1 (0.10%) OLE
6 1 (0.10%) X-Windows
6 1 (0.10%) LAMP
Miscellaneous
1 131 (13.35%) Blackberry
2 45 (4.59%) Analytical Skills
3 43 (4.38%) iPhone
4 38 (3.87%) iPad
5 36 (3.67%) NHS
6 16 (1.63%) Video Conferencing
7 14 (1.43%) Management Information System
8 10 (1.02%) Thin Client
8 10 (1.02%) Fat Client
9 8 (0.82%) FMCG
9 8 (0.82%) Smartphone
9 8 (0.82%) PDA
10 7 (0.71%) Data Centre
11 6 (0.61%) CMDB
11 6 (0.61%) Handset
12 5 (0.51%) Computer Science
13 4 (0.41%) Hedge funds
14 3 (0.31%) Mathematics
14 3 (0.31%) Clustering
14 3 (0.31%) Client/Server
Operating Systems
1 763 (77.78%) Windows
2 481 (49.03%) Windows 7
3 254 (25.89%) Windows XP
4 136 (13.86%) Windows Server 2008
5 97 (9.89%) Windows Server 2003
6 77 (7.85%) Windows 8
7 56 (5.71%) Windows Server 2012
8 50 (5.10%) Android
9 49 (4.99%) Mac OS X
10 27 (2.75%) Windows 2000 Server
11 22 (2.24%) Apple iOS
12 21 (2.14%) Linux
13 20 (2.04%) Windows Vista
14 15 (1.53%) Mac OS X Server
15 11 (1.12%) Mac OS
16 8 (0.82%) UNIX
17 6 (0.61%) Windows 2000
18 5 (0.51%) Windows Mobile
19 2 (0.20%) Windows Phone
20 1 (0.10%) CentOS
Processes & Methodologies
1 181 (18.45%) ITIL
2 41 (4.18%) Migration
3 37 (3.77%) Incident Management
3 37 (3.77%) Problem Management
4 30 (3.06%) Service Management
5 25 (2.55%) Service Delivery
6 22 (2.24%) Change Management
6 22 (2.24%) Project Management
7 12 (1.22%) Patch Management
8 10 (1.02%) Document Management
9 9 (0.92%) Infrastructure Management
9 9 (0.92%) Data Protection
9 9 (0.92%) Software Deployment
10 8 (0.82%) Investment Management
10 8 (0.82%) Asset Management
10 8 (0.82%) User Acceptance Testing
11 7 (0.71%) Software Distribution
11 7 (0.71%) Stakeholder Engagement
12 6 (0.61%) ITIL V3
12 6 (0.61%) Change Control
Programming Languages
1 46 (4.69%) SQL
2 9 (0.92%) PowerShell
3 7 (0.71%) VBScript
4 6 (0.61%) VB
4 6 (0.61%) Java
5 3 (0.31%) C
5 3 (0.31%) T-SQL
6 2 (0.20%) PHP
6 2 (0.20%) VBA
6 2 (0.20%) Python
7 1 (0.10%) C#
7 1 (0.10%) VB.NET
Qualifications
1 105 (10.70%) Security Cleared
2 78 (7.95%) Microsoft Certification
3 69 (7.03%) SC Cleared
4 34 (3.47%) MCP
5 31 (3.16%) Degree
6 28 (2.85%) MCSE
7 26 (2.65%) MCDST
8 19 (1.94%) MCITP
9 18 (1.83%) CCNA
9 18 (1.83%) Cisco Certification
10 16 (1.63%) ITIL Certification
11 13 (1.33%) A+ Certification
12 9 (0.92%) MCTS
12 9 (0.92%) MCSA
13 6 (0.61%) Citrix Certification
13 6 (0.61%) DV Cleared
14 3 (0.31%) CCA
14 3 (0.31%) IBM Certification
14 3 (0.31%) MOS
14 3 (0.31%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 79 (8.05%) SLA
2 5 (0.51%) QA
3 1 (0.10%) PCI DSS
3 1 (0.10%) Data Quality
3 1 (0.10%) Sarbanes-Oxley
3 1 (0.10%) 21 CFR Part 11
System Software
1 474 (48.32%) Active Directory
2 39 (3.98%) VMware Infrastructure
3 35 (3.57%) XenApp
4 12 (1.22%) Hyper-V
4 12 (1.22%) Microsoft App-V
5 9 (0.92%) XenDesktop
6 6 (0.61%) vSphere
6 6 (0.61%) Terminal Services
7 5 (0.51%) Xen
7 5 (0.51%) VMware ESXi
8 4 (0.41%) VMware Workstation
8 4 (0.41%) NDS
9 3 (0.31%) Terminal Server
10 2 (0.20%) VMware ESX
11 1 (0.10%) Samba
11 1 (0.10%) MetaFrame
11 1 (0.10%) Citrix Presentation Server
11 1 (0.10%) VMware Server
11 1 (0.10%) XenServer
11 1 (0.10%) BitLocker
Systems Management
1 108 (11.01%) SCCM
2 8 (0.82%) Casper Suite
3 6 (0.61%) AirWatch
3 6 (0.61%) Backup Exec
3 6 (0.61%) WSUS
4 5 (0.51%) DameWare
4 5 (0.51%) Systems Management Server (SMS)
4 5 (0.51%) SCOM
5 4 (0.41%) Norton AntiVirus
6 3 (0.31%) Symantec Endpoint Protection
6 3 (0.31%) ZENworks
7 2 (0.20%) Unicenter
8 1 (0.10%) TeamSite
8 1 (0.10%) NetBackup
8 1 (0.10%) SCVMM
8 1 (0.10%) Cisco CUCM
Vendors
1 386 (39.35%) Microsoft
2 140 (14.27%) Citrix
3 96 (9.79%) VMware
4 65 (6.63%) Apple
5 61 (6.22%) Cisco
6 47 (4.79%) HP
7 38 (3.87%) Dell
8 26 (2.65%) McAfee
9 25 (2.55%) Bloomberg
10 24 (2.45%) Remedy
11 21 (2.14%) Lotus
11 21 (2.14%) LANDesk
12 18 (1.83%) Reuters
12 18 (1.83%) Adobe
13 15 (1.53%) Symantec
14 13 (1.33%) Wyse
15 12 (1.22%) Sophos
16 11 (1.12%) Google
17 10 (1.02%) Novell
18 9 (0.92%) Altiris
Basingstoke, Hampshire
Connectus
Rate: £9.3 - £13.6 per hour
Posted: 10 hours ago
Stockport
Real Staffing
Rate: £12 - £15 per hour + competitive
Posted: 20 hours ago
Barnstaple, Devon
Randstad Technologies
Rate: £10 - £15 per hour
Posted: 3 days ago
Gatwick, West Sussex
Search Consultancy
Posted: 3 days ago
Coventry
Quantica Technology - London
Rate: £90 - £110 per day
Posted: 4 days ago
Southampton, Hampshire
Austin Fraser
Rate: £150 - £170 per day
Posted: 5 days ago
Reading, Berkshire
Harris Global
Rate: £225 - £250 per day
Posted: 6 days ago
London
Marcus Donald People
Rate: £12 - £15 per annum
Posted: 6 days ago
London
ReThink Recruitment
Rate: £200 - £225 per day
Posted: 6 days ago
Slough, Berkshire
Polar Recruitment
Rate: £12.00 - £15.00 per hour + mileage/fuel card
Posted: 6 days ago
Manchester
Templeton and Partners - SAP & UK Account
Rate: £425 - 500 per day
Posted: 6 days ago
Warrington
Quantica Technology - London
Rate: £150 - £200 per day
Posted: 17 days ago
Dorset
Hays IT - Uk Posting account
Rate: Excellent
Posted: 17 days ago
Gloucestershire
Hays Talent Solutions
Rate: £13.00 per hour
Posted: 18 days ago
Chelmsford
Hays IT - Uk Posting account
Rate: £9.50 - £17 per hour
Posted: 24 days ago
Bristol
Hays IT - Uk Posting account
Rate: £16 - £18.00 per hour + Negotiable Depending on Experience
Posted: 27 days ago