The table below looks at the statistics for the Desktop Support role in IT contracts advertised for the England region. Included is a guide to the average contractor rates offered in IT contracts that have cited Desktop Support in their job title over the 3 months to 31 July 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
31 Jul 2015
Same period 2014 Same period 2013
Desktop Support
Rank 241 210 219
Rank change year-on-year
-31 +9
Contract jobs requiring a Desktop Support 448 511 427
As % of all contract IT jobs located in England 0.87% 1.04% 0.92%
As % of the Job Titles category 0.94% 1.12% 0.99%
Number of daily rates quoted 174 208 150
Average daily rate
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of your Daily Rate
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£160 £165 £170
Average daily rate % change year-on-year
-3.03% -2.94%
90% offered a daily rate of more than £113 £110 £103
10% offered a daily rate of more than £245 £250 £250
UK excluding London average daily rate £164 £164 £150
% change year-on-year
- +9.16%
Number of hourly rates quoted 161 144 149
Average hourly rate £15.50 £15.00 £16.00
Average hourly rate % change year-on-year
+3.33% -6.25%
90% offered a hourly rate of more than £11.03 £12.50 £12.00
10% offered a hourly rate of more than £20.90 £20.50 £22.50
UK excluding London average hourly rate £15.00 £15.00 £15.50
% change year-on-year
- -3.22%
Desktop Support
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
England
Contract IT job ads with a match in the
Job Titles category
47663 45698 43174
As % of all contract IT jobs located in England 92.51% 92.58% 92.72%
Number of daily rates quoted 30861 28215 25922
Average daily rate £400 £400 £400
90% offered a daily rate of more than £250 £230 £238
10% offered a daily rate of more than £575 £550 £575
UK excluding London average daily rate £375 £350 £350
% change year-on-year
+7.14% -
Number of hourly rates quoted 1778 1844 1984
Average hourly rate £17.00 £16.50 £18.00
Average hourly rate % change year-on-year
+3.03% -8.33%
90% offered a hourly rate of more than £11.00 £10.50 £11.00
10% offered a hourly rate of more than £42.50 £37.78 £40.00
UK excluding London average hourly rate £16.50 £16.50 £17.00
% change year-on-year
- -2.94%

Desktop Support
Jobs Demand Trend in England

This chart provides a 3-month moving total of IT contractor jobs citing Desktop Support in the job title across the England region as a proportion of the total demand within the Job Titles category.

Desktop Support Jobs Demand Trend in England

Desktop Support
Daily Rate Trend in England

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Desktop Support across the England region.

Desktop Support Daily Rate Trend in England

Desktop Support
Daily Rate Histogram in England

This chart provides a histogram of daily rates quoted in contract IT jobs citing Desktop Support across the England region over the 3 months to 31 July 2015.

Desktop Support Daily Rate Histogram in England

Desktop Support
Hourly Rate Trend in England

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Desktop Support across the England region.

Desktop Support Hourly Rate Trend in England

Desktop Support
Hourly Rate Histogram in England

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Desktop Support across the England region over the 3 months to 31 July 2015.

Desktop Support Hourly Rate Histogram in England

Desktop Support
Contract Job Locations in England

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Desktop Support within the England region over the 3 months to 31 July 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
London +5 198 £158 -4.54% 33
South East -31 81 £161 +7.50% 10
South West -4 41 £170 -5.55% 7
East of England 0 34 £185 +42.30% 5
North West -60 33 £190 -5.00% 4
Yorkshire -23 21 £150 -16.66% 1
West Midlands -9 16 £115 -28.12% 2
North East -16 15 £195 +1.96%
East Midlands -4 9 £110 -8.33%
Midlands - 1 - -
Desktop Support
UK

Desktop Support
Top 30 Related IT Skills in England

For the 6 months to 31 July 2015, IT contractor jobs across the England region that cited Desktop Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Desktop Support in their job title.

1 743 (77.15%) Windows
2 460 (47.77%) Active Directory
3 453 (47.04%) Windows 7
4 381 (39.56%) Microsoft
5 323 (33.54%) MS Office
6 247 (25.65%) Windows XP
7 170 (17.65%) ITIL
8 158 (16.41%) MS Excel
9 144 (14.95%) Citrix
10 128 (13.29%) Windows Server 2008
11 125 (12.98%) Blackberry
12 111 (11.53%) SCCM
13 104 (10.80%) VMware
14 96 (9.97%) Windows Server 2003
15 95 (9.87%) Security Cleared
16 94 (9.76%) Finance
17 93 (9.66%) MS Exchange
18 87 (9.03%) LAN
19 75 (7.79%) SLA
20 74 (7.68%) Windows 8
21 72 (7.48%) Microsoft Certification
22 71 (7.37%) TCP/IP
22 71 (7.37%) WAN
23 66 (6.85%) SC Cleared
24 64 (6.65%) Apple
25 61 (6.33%) Cisco
26 58 (6.02%) Windows Server 2012
27 56 (5.82%) Android
28 54 (5.61%) DNS
29 53 (5.50%) DHCP

Desktop Support
Top Related IT Skills in England by Category

For the 6 months to 31 July 2015, IT contractor jobs across the England region that cited Desktop Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Desktop Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 93 (9.66%) MS Exchange
2 46 (4.78%) Blackberry Enterprise Server
3 42 (4.36%) SharePoint
4 38 (3.95%) Lync
5 29 (3.01%) Exchange Server 2010
6 14 (1.45%) Exchange Server 2013
6 14 (1.45%) IBM Notes
7 10 (1.04%) Exchange Server 2007
8 7 (0.73%) Exchange Server 2003
9 6 (0.62%) CMS
10 4 (0.42%) SharePoint 2010
11 3 (0.31%) WorkSite
12 2 (0.21%) Lotus Domino
13 1 (0.10%) IIS
13 1 (0.10%) BizTalk Server
13 1 (0.10%) SharePoint 2013
Applications
1 323 (33.54%) MS Office
2 158 (16.41%) MS Excel
3 9 (0.93%) MS PowerPoint
4 8 (0.83%) MS Visio
5 5 (0.52%) Adobe Creative Suite
6 3 (0.31%) AutoCAD
7 1 (0.10%) MS Project
7 1 (0.10%) Spreadsheet
7 1 (0.10%) MicroStation
Business Applications
1 3 (0.31%) Dynamics NAV
1 3 (0.31%) Remedy ITSM
1 3 (0.31%) Eikon
2 2 (0.21%) SAP Oil and Gas
2 2 (0.21%) Dynamics AX
3 1 (0.10%) Dynamics GP
3 1 (0.10%) GoldMine
3 1 (0.10%) SAP Business One
3 1 (0.10%) assyst
3 1 (0.10%) Dynamics CRM
3 1 (0.10%) Oracle Applications
3 1 (0.10%) Cerner Millennium
Cloud Services
1 44 (4.57%) Office 365
2 3 (0.31%) Microsoft Azure
3 1 (0.10%) Amazon AWS
3 1 (0.10%) Google Apps
3 1 (0.10%) Google Cloud Platform
3 1 (0.10%) Azure Active Directory
Communications & Networking
1 87 (9.03%) LAN
2 71 (7.37%) WAN
2 71 (7.37%) TCP/IP
3 54 (5.61%) DNS
4 53 (5.50%) DHCP
5 45 (4.67%) VPN
6 39 (4.05%) Internet
7 23 (2.39%) Firewall
8 16 (1.66%) Wi-Fi
9 14 (1.45%) Wireless
10 10 (1.04%) Network Security
10 10 (1.04%) VoIP
11 9 (0.93%) SAN
12 8 (0.83%) 3G
12 8 (0.83%) IP Telephony
13 6 (0.62%) Cisco IOS
14 4 (0.42%) VLAN
14 4 (0.42%) Extranet
15 2 (0.21%) 2G
15 2 (0.21%) Cisco IPT
Database & Business Intelligence
1 10 (1.04%) FileMaker
2 9 (0.93%) MySQL
3 8 (0.83%) SQL Server
4 2 (0.21%) Data Warehouse
4 2 (0.21%) DTS
4 2 (0.21%) BusinessObjects
5 1 (0.10%) Crystal Reports
5 1 (0.10%) MS Access
5 1 (0.10%) IDOL
5 1 (0.10%) SQL Server 2008
5 1 (0.10%) Oracle Database
Development Applications
1 2 (0.21%) MSI
1 2 (0.21%) JIRA
General
1 94 (9.76%) Finance
2 30 (3.12%) Banking
3 20 (2.08%) Law
4 19 (1.97%) Retail
4 19 (1.97%) Telecoms
5 17 (1.77%) Legal
6 12 (1.25%) Manufacturing
7 10 (1.04%) Local Government
8 9 (0.93%) Financial Institution
9 8 (0.83%) Back Office
10 7 (0.73%) French Language
11 6 (0.62%) Advertising
12 5 (0.52%) Japanese Language
13 4 (0.42%) Front Office
13 4 (0.42%) Investment Banking
14 3 (0.31%) Publishing
14 3 (0.31%) Spanish Language
15 2 (0.21%) German Language
15 2 (0.21%) Marketing
15 2 (0.21%) Games
Libraries, Frameworks & Software Standards
1 16 (1.66%) HTML
2 4 (0.42%) .NET
2 4 (0.42%) COM
2 4 (0.42%) Application Packaging
3 2 (0.21%) Software Packaging
3 2 (0.21%) LINQ
4 1 (0.10%) FIX Protocol
4 1 (0.10%) ODBC
4 1 (0.10%) Flash
4 1 (0.10%) OLE
Miscellaneous
1 125 (12.98%) Blackberry
2 44 (4.57%) Analytical Skills
3 37 (3.84%) iPad
4 36 (3.74%) iPhone
5 29 (3.01%) NHS
6 17 (1.77%) Video Conferencing
7 14 (1.45%) Management Information System
8 12 (1.25%) Thin Client
8 12 (1.25%) Fat Client
9 7 (0.73%) CMDB
9 7 (0.73%) Smartphone
9 7 (0.73%) Handset
9 7 (0.73%) Data Centre
9 7 (0.73%) FMCG
10 6 (0.62%) PDA
11 5 (0.52%) Computer Science
11 5 (0.52%) Client/Server
12 4 (0.42%) Mathematics
12 4 (0.42%) BYOD
12 4 (0.42%) Hedge funds
Operating Systems
1 743 (77.15%) Windows
2 453 (47.04%) Windows 7
3 247 (25.65%) Windows XP
4 128 (13.29%) Windows Server 2008
5 96 (9.97%) Windows Server 2003
6 74 (7.68%) Windows 8
7 58 (6.02%) Windows Server 2012
8 56 (5.82%) Android
9 41 (4.26%) Mac OS X
10 26 (2.70%) Apple iOS
11 24 (2.49%) Windows 2000 Server
12 22 (2.28%) Linux
13 17 (1.77%) Windows Vista
14 15 (1.56%) Mac OS
15 12 (1.25%) Mac OS X Server
16 5 (0.52%) UNIX
16 5 (0.52%) Windows 2000
17 4 (0.42%) Windows Mobile
18 2 (0.21%) Windows Phone
19 1 (0.10%) CentOS
Processes & Methodologies
1 170 (17.65%) ITIL
2 37 (3.84%) Migration
3 32 (3.32%) Incident Management
4 27 (2.80%) Problem Management
5 26 (2.70%) Service Management
6 22 (2.28%) Service Delivery
6 22 (2.28%) Project Management
7 19 (1.97%) Change Management
8 12 (1.25%) Infrastructure Management
9 11 (1.14%) Patch Management
9 11 (1.14%) Document Management
10 9 (0.93%) Asset Management
10 9 (0.93%) Software Deployment
10 9 (0.93%) Data Protection
11 8 (0.83%) Stakeholder Engagement
11 8 (0.83%) Investment Management
11 8 (0.83%) Software Distribution
11 8 (0.83%) ITSM
12 6 (0.62%) ITIL V3
12 6 (0.62%) Time Management
Programming Languages
1 40 (4.15%) SQL
2 13 (1.35%) PowerShell
3 9 (0.93%) VBScript
4 6 (0.62%) VB
5 5 (0.52%) Java
6 4 (0.42%) VBA
6 4 (0.42%) C
7 3 (0.31%) T-SQL
8 1 (0.10%) C#
8 1 (0.10%) VB.NET
Qualifications
1 95 (9.87%) Security Cleared
2 72 (7.48%) Microsoft Certification
3 66 (6.85%) SC Cleared
4 33 (3.43%) MCP
5 29 (3.01%) Degree
6 26 (2.70%) MCSE
7 23 (2.39%) MCDST
8 20 (2.08%) CCNA
8 20 (2.08%) Cisco Certification
9 16 (1.66%) ITIL Certification
9 16 (1.66%) MCITP
10 10 (1.04%) A+ Certification
11 7 (0.73%) Citrix Certification
11 7 (0.73%) MCSA
12 6 (0.62%) DV Cleared
13 5 (0.52%) MCTS
14 3 (0.31%) CCA
14 3 (0.31%) MOS
14 3 (0.31%) VMware Certified Professional (VCP)
14 3 (0.31%) ACTC
Quality Assurance & Compliance
1 75 (7.79%) SLA
2 6 (0.62%) QA
3 1 (0.10%) PCI DSS
3 1 (0.10%) Data Quality
3 1 (0.10%) Sarbanes-Oxley
3 1 (0.10%) 21 CFR Part 11
System Software
1 460 (47.77%) Active Directory
2 41 (4.26%) VMware Infrastructure
3 35 (3.63%) XenApp
4 12 (1.25%) Hyper-V
5 11 (1.14%) Microsoft App-V
6 9 (0.93%) XenDesktop
7 8 (0.83%) vSphere
8 6 (0.62%) Xen
8 6 (0.62%) Terminal Services
9 5 (0.52%) NDS
10 4 (0.42%) Terminal Server
10 4 (0.42%) VMware Workstation
11 3 (0.31%) VMware ESXi
12 2 (0.21%) VMware ESX
12 2 (0.21%) ISA Server
12 2 (0.21%) Citrix Presentation Server
13 1 (0.10%) VMware Server
13 1 (0.10%) XenServer
13 1 (0.10%) Samba
13 1 (0.10%) MetaFrame
Systems Management
1 111 (11.53%) SCCM
2 8 (0.83%) AirWatch
3 7 (0.73%) Casper Suite
3 7 (0.73%) Backup Exec
4 5 (0.52%) Systems Management Server (SMS)
4 5 (0.52%) SCOM
5 4 (0.42%) WSUS
6 3 (0.31%) DameWare
7 2 (0.21%) ZENworks
7 2 (0.21%) Norton AntiVirus
7 2 (0.21%) Unicenter
8 1 (0.10%) TeamSite
8 1 (0.10%) NetBackup
8 1 (0.10%) SCVMM
8 1 (0.10%) HP Data Protector
8 1 (0.10%) Cisco CUCM
8 1 (0.10%) Symantec Endpoint Protection
Vendors
1 381 (39.56%) Microsoft
2 144 (14.95%) Citrix
3 104 (10.80%) VMware
4 64 (6.65%) Apple
5 61 (6.33%) Cisco
6 49 (5.09%) HP
7 42 (4.36%) Dell
8 25 (2.60%) Remedy
9 23 (2.39%) Bloomberg
10 22 (2.28%) McAfee
11 19 (1.97%) Adobe
11 19 (1.97%) LANDesk
12 17 (1.77%) Reuters
13 14 (1.45%) Symantec
13 14 (1.45%) Lotus
14 13 (1.35%) Wyse
15 12 (1.25%) Sophos
16 11 (1.14%) IBM
16 11 (1.14%) Google
17 9 (0.93%) Novell
Gloucestershire
Connectus
Rate: £10 - £17.4 per hour
Posted: Yesterday
Reading, Berkshire
HAYS INFORMATION TECHNOLOGY
Rate: £150.00 - £175.00 per day + dep on experience
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Suffolk
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London
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South East London
LA International
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Bristol, Avon
Randstad Technologies
Rate: £14 - £17 per hour
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Central London / West End
Nationwide People Ltd
Rate: £18 - £19 Per Hour Ltd Co Basis
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Hays Talent Solutions
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Hampshire
TEKsystems
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Chippenham, Wiltshire
Global Technology Solutions Ltd
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City, London
Burns Sheehan
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London
Real Staffing
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Luton, Bedfordshire
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London
Huxley Banking & Financial Services
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Stockport
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Reading
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