The statistics below represent IT contracts advertised across the England region that had Desktop Support featuring in the job title. Included is a guide to the contractor rates offered over the 3 months to 30 June 2016 with a comparison to same period over 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
30 Jun 2016
Same period 2015 Same period 2014
Desktop Support
Rank 302 237 210
Rank change year-on-year
-65 -27
Contract jobs requiring a Desktop Support 357 501 522
As % of all contract IT jobs located in England 0.73% 0.98% 1.07%
As % of the Job Titles category 0.76% 1.04% 1.13%
Number of daily rates quoted 171 206 227
Median daily rate £160 £160 £165
Median daily rate % change year-on-year
- -3.03%
90% offered a daily rate of more than £107 £115 £115
10% offered a daily rate of more than £265 £230 £250
UK excluding London median daily rate £145 £160 £170
% change year-on-year
-9.37% -5.88%
Number of hourly rates quoted 82 182 139
Median hourly rate £15.00 £15.50 £15.00
Median hourly rate % change year-on-year
-3.22% +3.33%
90% offered a hourly rate of more than £12.25 £11.50 £12.40
10% offered a hourly rate of more than £20.00 £20.95 £20.46
UK excluding London median hourly rate £14.50 £15.00 £15.00
% change year-on-year
-3.33% -
Desktop Support
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
England
Contract IT job ads with a match in the
Job Titles category
46674 48291 46317
As % of all contract IT jobs located in England 94.89% 94.80% 94.90%
Number of daily rates quoted 30793 30976 28892
Median daily rate £425 £400 £400
Median daily rate % change year-on-year
+6.25% -
90% offered a daily rate of more than £263 £250 £225
10% offered a daily rate of more than £600 £575 £550
UK excluding London median daily rate £396 £365 £350
% change year-on-year
+8.49% +4.28%
Number of hourly rates quoted 1388 1837 1891
Median hourly rate £17.50 £16.50 £16.50
Median hourly rate % change year-on-year
+6.06% -
90% offered a hourly rate of more than £11.00 £11.00 £10.50
10% offered a hourly rate of more than £43.50 £40.00 £39.00
UK excluding London median hourly rate £17.50 £16.14 £16.50
% change year-on-year
+8.42% -2.18%

Desktop Support
Jobs Demand Trend in England

The demand trend of IT contracts across the England region that featured Desktop Support in the job title.

Desktop Support Jobs Demand Trend in England

Desktop Support
Daily Rate Trend in England

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Desktop Support across the England region.

Desktop Support Daily Rate Trend in England

Desktop Support
Daily Rate Histogram in England

This chart provides a histogram of daily rates quoted in contract IT jobs citing Desktop Support across the England region over the 3 months to 30 June 2016.

Desktop Support Daily Rate Histogram in England

Desktop Support
Hourly Rate Trend in England

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Desktop Support across the England region.

Desktop Support Hourly Rate Trend in England

Desktop Support
Hourly Rate Histogram in England

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Desktop Support across the England region over the 3 months to 30 June 2016.

Desktop Support Hourly Rate Histogram in England

Desktop Support
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Desktop Support within the England region over the 3 months to 30 June 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
London -51 124 £164 +2.34% 25
South East -15 66 £135 -16.92% 11
East of England +7 35 £123 -28.46% 5
North East -46 34 £230 +46.03% 1
North West -16 29 £115 -39.47% 3
South West -25 24 £180 +29.72% 3
West Midlands -24 21 £155 +10.71% 1
East Midlands +11 13 £125 -52.38% 4
Yorkshire -1 12 £125 +6.38% 4
Desktop Support
UK

Desktop Support Skill Set
Top 30 Related IT Skills in England

For the 6 months to 30 June 2016, Desktop Support contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the England region featuring Desktop Support in the job title.

1 566 (78.39%) Windows
2 384 (53.19%) Active Directory
3 354 (49.03%) Windows 7
4 266 (36.84%) Microsoft
5 254 (35.18%) MS Office
6 161 (22.30%) ITIL
7 134 (18.56%) Citrix
8 133 (18.42%) SCCM
9 127 (17.59%) Windows Server
10 115 (15.93%) MS Excel
11 111 (15.37%) Windows XP
12 98 (13.57%) Finance
13 90 (12.47%) DNS
14 89 (12.33%) Windows 8
15 87 (12.05%) Blackberry
16 83 (11.50%) Windows Server 2008
17 82 (11.36%) Microsoft Certification
18 81 (11.22%) MS Exchange
19 74 (10.25%) Office 365
20 70 (9.70%) DHCP
21 66 (9.14%) SLA
22 64 (8.86%) TCP/IP
23 63 (8.73%) VMware
24 62 (8.59%) Apple
25 59 (8.17%) Windows Server 2003
26 52 (7.20%) XenApp
26 52 (7.20%) Security Cleared
26 52 (7.20%) Cisco
27 49 (6.79%) Apple iOS
28 48 (6.65%) MCSE

Desktop Support Skill Set
Top Related IT Skills in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 81 (11.22%) MS Exchange
2 44 (6.09%) Blackberry Enterprise Server
3 29 (4.02%) Skype for Business
4 27 (3.74%) Exchange Server 2010
5 22 (3.05%) IBM Notes
6 14 (1.94%) Exchange Server 2007
6 14 (1.94%) SharePoint
7 8 (1.11%) Exchange Server 2013
8 4 (0.55%) IBM Domino
9 3 (0.42%) Exchange Server 2003
9 3 (0.42%) IIS
10 2 (0.28%) CMS
10 2 (0.28%) SAS
10 2 (0.28%) SharePoint 2010
11 1 (0.14%) Apache
11 1 (0.14%) Exchange Server 2000
11 1 (0.14%) Joomla!
11 1 (0.14%) SharePoint 2013
11 1 (0.14%) WordPress
Applications
1 254 (35.18%) MS Office
2 115 (15.93%) MS Excel
3 10 (1.39%) MS PowerPoint
4 3 (0.42%) MS Visio
5 2 (0.28%) Acrobat
6 1 (0.14%) MS Project
6 1 (0.14%) QuarkXPress
Business Applications
1 7 (0.97%) Eikon
2 5 (0.69%) Remedy ITSM
3 3 (0.42%) assyst
4 1 (0.14%) Dynamics AX
4 1 (0.14%) SAP Oil and Gas
Cloud Services
1 74 (10.25%) Office 365
2 9 (1.25%) Google Apps
2 9 (1.25%) OneDrive
3 4 (0.55%) Mimecast
4 2 (0.28%) Adobe Creative Cloud
4 2 (0.28%) Microsoft Azure
5 1 (0.14%) Azure Active Directory
5 1 (0.14%) SaaS
Communications & Networking
1 90 (12.47%) DNS
2 70 (9.70%) DHCP
3 64 (8.86%) TCP/IP
4 47 (6.51%) LAN
5 36 (4.99%) Internet
5 36 (4.99%) WAN
6 29 (4.02%) VPN
7 18 (2.49%) Firewall
7 18 (2.49%) Wi-Fi
8 16 (2.22%) 3G
9 15 (2.08%) Wireless
10 14 (1.94%) VoIP
11 13 (1.80%) Extranet
11 13 (1.80%) Remote Desktop
12 11 (1.52%) Skype
13 10 (1.39%) SMS
14 8 (1.11%) IP Telephony
15 7 (0.97%) Ethernet
15 7 (0.97%) Intranet
15 7 (0.97%) SAN
Database & Business Intelligence
1 10 (1.39%) SQL Server
2 2 (0.28%) SQL Server 2008
3 1 (0.14%) Crystal Reports
3 1 (0.14%) FileMaker
3 1 (0.14%) MySQL
3 1 (0.14%) Oracle Database
3 1 (0.14%) SQL Server 2005
3 1 (0.14%) SQL Server 2012
Development Applications
1 1 (0.14%) Xcode
General
1 98 (13.57%) Finance
2 47 (6.51%) Banking
3 31 (4.29%) Legal
4 26 (3.60%) Law
5 18 (2.49%) Investment Banking
6 13 (1.80%) Retail
7 10 (1.39%) Telecoms
8 9 (1.25%) Advertising
8 9 (1.25%) Front Office
9 7 (0.97%) Back Office
9 7 (0.97%) Manufacturing
10 5 (0.69%) Billing
10 5 (0.69%) Local Government
10 5 (0.69%) Marketing
11 3 (0.42%) Publishing
11 3 (0.42%) Retail Banking
12 2 (0.28%) Automotive
12 2 (0.28%) French Language
12 2 (0.28%) Pharmaceutical
12 2 (0.28%) Spanish Language
Libraries, Frameworks & Software Standards
1 6 (0.83%) HTML
2 4 (0.55%) ODBC
3 2 (0.28%) SAML
4 1 (0.14%) .NET
4 1 (0.14%) CGI
4 1 (0.14%) CSS
4 1 (0.14%) LAMP
4 1 (0.14%) Web Services
4 1 (0.14%) XMPP
Miscellaneous
1 87 (12.05%) Blackberry
2 30 (4.16%) Analytical Skills
3 29 (4.02%) Fat Client
3 29 (4.02%) Thin Client
4 25 (3.46%) Smartphone
5 24 (3.32%) Driving Licence
6 23 (3.19%) iPhone
7 19 (2.63%) Data Centre
8 18 (2.49%) Video Conferencing
9 16 (2.22%) NHS
10 12 (1.66%) Computer Science
10 12 (1.66%) iPad
10 12 (1.66%) Mathematics
11 11 (1.52%) Management Information System
12 6 (0.83%) BYOD
12 6 (0.83%) Client/Server
13 5 (0.69%) Handset
13 5 (0.69%) PDA
14 4 (0.55%) EPoS
14 4 (0.55%) Hedge funds
Operating Systems
1 566 (78.39%) Windows
2 354 (49.03%) Windows 7
3 127 (17.59%) Windows Server
4 111 (15.37%) Windows XP
5 89 (12.33%) Windows 8
6 83 (11.50%) Windows Server 2008
7 59 (8.17%) Windows Server 2003
8 49 (6.79%) Apple iOS
9 44 (6.09%) Windows 10
10 39 (5.40%) Windows Server 2012
11 34 (4.71%) Android
12 28 (3.88%) Mac OS X
13 18 (2.49%) Mac OS
14 17 (2.35%) Windows Vista
15 11 (1.52%) Windows 2000 Server
16 7 (0.97%) Linux
17 5 (0.69%) Unix
18 2 (0.28%) Windows NT
19 1 (0.14%) Fedora
19 1 (0.14%) Windows 2000
Processes & Methodologies
1 161 (22.30%) ITIL
2 31 (4.29%) Incident Management
3 29 (4.02%) ITIL V3
4 28 (3.88%) Service Delivery
4 28 (3.88%) Service Management
5 24 (3.32%) Problem Management
6 23 (3.19%) Software Deployment
7 22 (3.05%) ITSM
8 19 (2.63%) Software Delivery
9 18 (2.49%) Document Management
9 18 (2.49%) Migration
10 17 (2.35%) Asset Management
10 17 (2.35%) Change Management
11 14 (1.94%) Configuration Management
12 13 (1.80%) Project Management
13 12 (1.66%) Patch Management
14 10 (1.39%) Application Packaging
14 10 (1.39%) Information Security
14 10 (1.39%) Mobile Device Management
15 8 (1.11%) PRINCE2
Programming Languages
1 19 (2.63%) C
2 15 (2.08%) SQL
3 7 (0.97%) Java
3 7 (0.97%) PowerShell
4 5 (0.69%) VBA
5 2 (0.28%) Perl
5 2 (0.28%) PHP
5 2 (0.28%) Python
6 1 (0.14%) Bash Shell
6 1 (0.14%) JavaScript
6 1 (0.14%) Ruby
6 1 (0.14%) Shell Script
Qualifications
1 82 (11.36%) Microsoft Certification
2 52 (7.20%) Security Cleared
3 48 (6.65%) MCSE
4 47 (6.51%) MCP
5 33 (4.57%) SC Cleared
6 28 (3.88%) MCDST
7 20 (2.77%) Degree
8 17 (2.35%) ITIL Certification
8 17 (2.35%) MCSA
9 14 (1.94%) A+ Certification
10 11 (1.52%) BPSS Clearance
11 10 (1.39%) CCNA
11 10 (1.39%) Cisco Certification
11 10 (1.39%) DBS Check
12 5 (0.69%) ITIL Foundation Certificate
12 5 (0.69%) Network+ Certification
13 4 (0.55%) DV Cleared
13 4 (0.55%) MCITP
14 3 (0.42%) MCTS
15 2 (0.28%) MCSM
Quality Assurance & Compliance
1 66 (9.14%) SLA
2 8 (1.11%) Disclosure Scotland
3 1 (0.14%) HL7
3 1 (0.14%) ISO 9000
System Software
1 384 (53.19%) Active Directory
2 52 (7.20%) XenApp
3 25 (3.46%) Microsoft App-V
4 23 (3.19%) VMware Infrastructure
5 19 (2.63%) XenDesktop
6 10 (1.39%) BitLocker
6 10 (1.39%) Hyper-V
7 9 (1.25%) XenServer
8 6 (0.83%) Virtual Machines
9 5 (0.69%) UAG
10 4 (0.55%) Virtual Desktop
11 3 (0.42%) VMware ESX
12 2 (0.28%) Samba
12 2 (0.28%) Virtual Servers
13 1 (0.14%) Citrix Presentation Server
13 1 (0.14%) Terminal Server
13 1 (0.14%) VMware ESXi
13 1 (0.14%) vSphere
13 1 (0.14%) Xen
Systems Management
1 133 (18.42%) SCCM
2 18 (2.49%) Systems Management Server (SMS)
3 9 (1.25%) Backup Exec
4 7 (0.97%) Norton AntiVirus
4 7 (0.97%) Symantec Endpoint Protection
5 5 (0.69%) AirWatch
5 5 (0.69%) WSUS
5 5 (0.69%) XenMobile
6 4 (0.55%) DameWare
6 4 (0.55%) SafeCom
7 3 (0.42%) EdgeSight
7 3 (0.42%) SCOM
8 1 (0.14%) Casper Suite
8 1 (0.14%) Cisco CUCM
8 1 (0.14%) IBM BigFix
8 1 (0.14%) McAfee ePO
8 1 (0.14%) NetBackup
8 1 (0.14%) NetVault Backup
8 1 (0.14%) Tivoli Endpoint Manager
Vendors
1 266 (36.84%) Microsoft
2 134 (18.56%) Citrix
3 63 (8.73%) VMware
4 62 (8.59%) Apple
5 52 (7.20%) Cisco
6 36 (4.99%) HP
7 33 (4.57%) Bloomberg
8 28 (3.88%) Reuters
9 24 (3.32%) AppSense
9 24 (3.32%) Symantec
10 22 (3.05%) Lotus
10 22 (3.05%) Remedy
11 17 (2.35%) Dell
12 15 (2.08%) Google
13 14 (1.94%) ThinPrint
14 12 (1.66%) LANDesk
14 12 (1.66%) ServiceNow
15 11 (1.52%) Avaya
16 7 (0.97%) IBM
16 7 (0.97%) Sophos
Derby, Derbyshire
Hays Talent Solutions
Rate: £17.50 per hour
Posted: 2 hours ago
City, London
Ashdown IT
Rate: £125 per day
Posted: 22 hours ago
Southampton
Hays West And Wales
Rate: £27000.00 - £31000.00 per annum
Posted: 2 days ago
Manchester, Lancashire
Plan-net
Rate: Unspecified competitive
Posted: Yesterday
London
Oho Group Ltd.
Rate: £200 - 300 per day
Posted: 2 days ago
Newcastle Upon Tyne, Tyne and Wear
Experis Ltd
Rate: £200 - £235 per day
Posted: 2 days ago
City, London
McGregor Boyall
Rate: £130 - £133 per day
Posted: Yesterday
London
Marcus Donald People
Rate: £120 - £140 per day
Posted: 2 days ago
Cambridge
Mint
Rate: £160 - £200 per day
Posted: 3 days ago
Plymouth
Hays Specialist Recruitment Ltd
Rate: £14.00 - £18.00 per hour
Posted: 7 days ago
City, London
Networking People
Rate: £280 - £305 per day
Posted: 6 days ago