The first table below looks at the demand for the Desktop Support role in IT contracts advertised for the England region. Included is a guide to the average contractor rates offered in IT contracts that have cited Desktop Support in their job title over the 3 months to 18 April 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the England region.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
18 Apr 2014
Same period 2013 Same period 2012
Desktop Support
Rank 205 208 218
Rank change year-on-year
+3 +10
Contract jobs requiring a Desktop Support 527 373 471
As % of all contract IT jobs located in England 1.03% 0.87% 0.85%
As % of the Job Titles category 1.11% 0.93% 0.91%
Number of daily rates quoted 197 109 162
Average daily rate £160 £168 £160
Average daily rate % change year-on-year
-4.76% +5.00%
90% offered a daily rate of more than £110 £110 £110
10% offered a daily rate of more than £250 £300 £282
UK excluding London average daily rate £160 £135 £135
% change year-on-year
+18.51% -
Number of hourly rates quoted 180 144 151
Average hourly rate £16.00 £15.00 £16.50
Average hourly rate % change year-on-year
+6.66% -9.09%
90% offered a hourly rate of more than £11.50 £11.50 £11.40
10% offered a hourly rate of more than £21.75 £20.85 £21.97
UK excluding London average hourly rate £15.50 £14.00 £15.00
% change year-on-year
+10.71% -6.66%
Job Titles Category
England
Contract IT job ads with a match in the
Job Titles category
47408 39975 51632
As % of all contract IT jobs located in England 92.36% 92.77% 92.70%
Number of daily rates quoted 29341 23493 29070
Average daily rate £396 £400 £400
Average daily rate % change year-on-year
-1.00% -
90% offered a daily rate of more than £230 £240 £240
10% offered a daily rate of more than £550 £575 £575
UK excluding London average daily rate £350 £350 £350
% change year-on-year
+0.14% -0.14%
Number of hourly rates quoted 1940 2055 2466
Average hourly rate £17.50 £18.00 £19.50
Average hourly rate % change year-on-year
-2.77% -7.69%
90% offered a hourly rate of more than £11.00 £11.00 £11.50
10% offered a hourly rate of more than £42.50 £40.00 £40.00
UK excluding London average hourly rate £17.00 £17.45 £19.21
% change year-on-year
-2.57% -9.16%
Desktop Support
UK

Desktop Support
Jobs Demand Trend in England

This chart provides a 3-month moving total of IT contractor jobs citing Desktop Support in the job title across the England region as a proportion of the total demand within the Job Titles category.

Desktop Support Jobs Demand Trend in England

Desktop Support
Daily Rate Trend in England

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Desktop Support across the England region.

Desktop Support Daily Rate Trend in England

Desktop Support
Daily Rate Histogram in England

This chart provides a histogram of daily rates quoted in contract IT jobs citing Desktop Support across the England region over the 3 months to 18 April 2014.

Desktop Support Daily Rate Histogram in England

Desktop Support
Hourly Rate Trend in England

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Desktop Support across the England region.

Desktop Support Hourly Rate Trend in England

Desktop Support
Hourly Rate Histogram in England

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Desktop Support across the England region over the 3 months to 18 April 2014.

Desktop Support Hourly Rate Histogram in England

Desktop Support
Contract Job Locations in England

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Desktop Support within the England region over the 3 months to 18 April 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Find
Job
Vacancies
London +12 207 £160 -8.57% 36
South East -1 94 £165 +16.81% 19
North West +21 55 £145 +16.00% 3
South West -2 54 £175 -8.49% 10
East of England -8 39 £158 -4.09% 3
Yorkshire -13 30 £150 +26.31% 6
West Midlands -7 24 £160 +48.83% 2
East Midlands -6 20 £165 +50.00% 1
North East -22 6 £210 - 1
Desktop Support
UK

Desktop Support
Top 30 Related IT Skills in England

For the 6 months to 18 April 2014, IT contractor jobs across the England region that cited Desktop Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Desktop Support in their job title.

1 855 (82.45%) Windows
2 627 (60.46%) Windows 7
3 496 (47.83%) Active Directory
4 429 (41.37%) Windows XP
5 409 (39.44%) Microsoft
6 402 (38.77%) MS Office
7 194 (18.71%) Blackberry
8 183 (17.65%) Citrix
9 171 (16.49%) MS Excel
10 170 (16.39%) MS Exchange
11 157 (15.14%) Finance
12 146 (14.08%) ITIL
13 133 (12.83%) Windows Server 2008
14 112 (10.80%) Windows Server 2003
15 109 (10.51%) SCCM
16 108 (10.41%) Security Cleared
17 106 (10.22%) Banking
18 91 (8.78%) TCP/IP
19 89 (8.58%) SC Cleared
20 78 (7.52%) VPN
21 74 (7.14%) Lotus
22 71 (6.85%) IBM Notes
22 71 (6.85%) Incident Management
23 70 (6.75%) Migration
24 66 (6.36%) Blackberry Enterprise Server
25 65 (6.27%) VMware
26 62 (5.98%) SLA
27 61 (5.88%) HP
28 58 (5.59%) Microsoft Certification
29 57 (5.50%) LAN

Desktop Support
Top Related IT Skills in England by Category

For the 6 months to 18 April 2014, IT contractor jobs across the England region that cited Desktop Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Desktop Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 170 (16.39%) MS Exchange
2 71 (6.85%) IBM Notes
3 66 (6.36%) Blackberry Enterprise Server
4 35 (3.38%) Exchange Server 2010
5 32 (3.09%) Exchange Server 2003
6 22 (2.12%) SharePoint
7 18 (1.74%) Exchange Server 2007
8 9 (0.87%) Lync
9 6 (0.58%) Lotus Domino
10 3 (0.29%) SharePoint 2010
11 2 (0.19%) Exchange Server 5.5
11 2 (0.19%) WorkSite
12 1 (0.096%) IIS
12 1 (0.096%) MQSeries
12 1 (0.096%) GroupWise
12 1 (0.096%) SharePoint 2013
12 1 (0.096%) SharePoint Server
Applications
1 402 (38.77%) MS Office
2 171 (16.49%) MS Excel
3 21 (2.03%) MS PowerPoint
4 20 (1.93%) MS Visio
5 14 (1.35%) MS Project
6 11 (1.06%) Acrobat
7 2 (0.19%) CINEMA 4D
7 2 (0.19%) Vectorworks
7 2 (0.19%) Adobe Illustrator
7 2 (0.19%) InDesign
7 2 (0.19%) Photoshop
8 1 (0.096%) Spreadsheet
8 1 (0.096%) InfoPath
Business Applications
1 6 (0.58%) Dynamics NAV
1 6 (0.58%) Eikon
1 6 (0.58%) Oracle ERP
2 5 (0.48%) Dynamics CRM
3 4 (0.39%) Khalix
3 4 (0.39%) assyst
4 3 (0.29%) Remedy ITSM
4 3 (0.29%) Dynamics AX
5 2 (0.19%) SAP ERP
5 2 (0.19%) Line 500
5 2 (0.19%) SAP CRM
6 1 (0.096%) BPCS
6 1 (0.096%) Oracle CRM
6 1 (0.096%) Summit
6 1 (0.096%) Magento
6 1 (0.096%) Sage 300 ERP
6 1 (0.096%) Dynamics GP
6 1 (0.096%) Minerva
Cloud Services
1 16 (1.54%) Office 365
2 1 (0.096%) Google Apps
Communications & Networking
1 91 (8.78%) TCP/IP
2 78 (7.52%) VPN
3 57 (5.50%) LAN
4 50 (4.82%) DNS
5 43 (4.15%) DHCP
6 38 (3.66%) Internet
7 34 (3.28%) WAN
8 26 (2.51%) Wireless
9 25 (2.41%) VoIP
10 15 (1.45%) Firewall
11 13 (1.25%) Wi-Fi
11 13 (1.25%) IP Telephony
12 12 (1.16%) 3G
13 8 (0.77%) VLAN
14 6 (0.58%) SAN
14 6 (0.58%) PBX
15 5 (0.48%) SMS
15 5 (0.48%) Ethernet
16 4 (0.39%) Nortel Meridian
17 3 (0.29%) HTTP
Database & Business Intelligence
1 12 (1.16%) SQL Server
2 4 (0.39%) Cognos Impromptu
3 2 (0.19%) Oracle Database
3 2 (0.19%) SAP BW
3 2 (0.19%) DTS
4 1 (0.096%) MS Access
4 1 (0.096%) SQL Server 2008
4 1 (0.096%) SQL Server 2005
Development Applications
1 6 (0.58%) MSI
2 1 (0.096%) Ant
General
1 157 (15.14%) Finance
2 106 (10.22%) Banking
3 27 (2.60%) Investment Banking
4 26 (2.51%) Legal
5 23 (2.22%) Financial Institution
6 22 (2.12%) Telecoms
7 21 (2.03%) Back Office
8 17 (1.64%) Retail
9 16 (1.54%) Front Office
10 15 (1.45%) Law
11 11 (1.06%) Manufacturing
12 8 (0.77%) French Language
12 8 (0.77%) Local Government
13 3 (0.29%) German Language
14 2 (0.19%) Marketing
14 2 (0.19%) Spanish Language
14 2 (0.19%) Advertising
14 2 (0.19%) Publishing
14 2 (0.19%) Pharmaceutical
14 2 (0.19%) Military
Libraries, Frameworks & Software Standards
1 26 (2.51%) Application Packaging
2 1 (0.096%) .NET
2 1 (0.096%) JSP
2 1 (0.096%) ODBC
2 1 (0.096%) Middleware
2 1 (0.096%) OLE
2 1 (0.096%) LAMP
2 1 (0.096%) Software Packaging
Miscellaneous
1 194 (18.71%) Blackberry
2 42 (4.05%) iPhone
3 26 (2.51%) Video Conferencing
4 24 (2.31%) iPad
5 19 (1.83%) Hedge funds
6 15 (1.45%) NHS
6 15 (1.45%) Thin Client
6 15 (1.45%) Fat Client
7 11 (1.06%) PDA
8 9 (0.87%) Management Information System
9 8 (0.77%) Handset
10 5 (0.48%) Computer Science
11 4 (0.39%) IVR
12 3 (0.29%) Client/Server
12 3 (0.29%) Smartcard
12 3 (0.29%) GIS
12 3 (0.29%) CMDB
13 2 (0.19%) Smartphone
13 2 (0.19%) EPoS
14 1 (0.096%) Chip and PIN
Operating Systems
1 855 (82.45%) Windows
2 627 (60.46%) Windows 7
3 429 (41.37%) Windows XP
4 133 (12.83%) Windows Server 2008
5 112 (10.80%) Windows Server 2003
6 41 (3.95%) Windows Vista
7 38 (3.66%) Windows 8
8 34 (3.28%) Mac OS X
9 27 (2.60%) Windows 2000
10 25 (2.41%) Windows Server 2012
11 23 (2.22%) Android
12 19 (1.83%) Apple iOS
13 17 (1.64%) Linux
14 12 (1.16%) Windows 2000 Server
15 11 (1.06%) UNIX
16 8 (0.77%) NetWare
17 6 (0.58%) Mac OS
18 5 (0.48%) Windows Mobile
19 2 (0.19%) Ubuntu
19 2 (0.19%) Mac OS X Server
Processes & Methodologies
1 146 (14.08%) ITIL
2 71 (6.85%) Incident Management
3 70 (6.75%) Migration
4 40 (3.86%) Service Management
5 29 (2.80%) Service Delivery
6 26 (2.51%) Asset Management
6 26 (2.51%) ITSM
7 23 (2.22%) Change Management
7 23 (2.22%) Problem Management
8 18 (1.74%) Software Deployment
9 17 (1.64%) Project Management
9 17 (1.64%) User Acceptance Testing
10 15 (1.45%) Disaster Recovery
10 15 (1.45%) Configuration Management
10 15 (1.45%) Time Management
11 11 (1.06%) ERP
12 10 (0.96%) CRM
13 9 (0.87%) Performance Monitoring
13 9 (0.87%) Information Management
13 9 (0.87%) Investment Management
Programming Languages
1 31 (2.99%) SQL
2 16 (1.54%) VBScript
3 15 (1.45%) PowerShell
4 10 (0.96%) C
5 9 (0.87%) Java
6 8 (0.77%) VB
7 1 (0.096%) VBA
7 1 (0.096%) PHP
Qualifications
1 108 (10.41%) Security Cleared
2 89 (8.58%) SC Cleared
3 58 (5.59%) Microsoft Certification
4 34 (3.28%) MCP
5 26 (2.51%) MCSE
6 23 (2.22%) Degree
7 14 (1.35%) MCSA
8 11 (1.06%) ITIL Certification
9 9 (0.87%) MCTS
9 9 (0.87%) MCITP
9 9 (0.87%) DV Cleared
10 5 (0.48%) A+ Certification
11 4 (0.39%) MCDST
12 3 (0.29%) BC Cleared
13 2 (0.19%) ACDT
14 1 (0.096%) HNC
14 1 (0.096%) CNA
14 1 (0.096%) Novell Certification
14 1 (0.096%) VMware Certified Professional (VCP)
14 1 (0.096%) MOS
Quality Assurance & Compliance
1 62 (5.98%) SLA
2 6 (0.58%) ISO 9001
3 4 (0.39%) QA
4 1 (0.096%) Sarbanes-Oxley
4 1 (0.096%) ISO 14001
4 1 (0.096%) ISO/IEC 27001
System Software
1 496 (47.83%) Active Directory
2 39 (3.76%) VMware Infrastructure
3 28 (2.70%) Microsoft App-V
4 27 (2.60%) XenApp
5 23 (2.22%) XenDesktop
6 6 (0.58%) Hyper-V
7 5 (0.48%) vSphere
8 4 (0.39%) MetaFrame
8 4 (0.39%) Terminal Services
9 3 (0.29%) Citrix Presentation Server
10 2 (0.19%) VMware Server
10 2 (0.19%) VMware ESX
11 1 (0.096%) Terminal Server
11 1 (0.096%) VMware ESXi
Systems Management
1 109 (10.51%) SCCM
2 18 (1.74%) Backup Exec
3 17 (1.64%) Norton AntiVirus
4 16 (1.54%) WSUS
5 13 (1.25%) Systems Management Server (SMS)
6 7 (0.68%) DameWare
7 6 (0.58%) Unicenter
8 4 (0.39%) ServiceCenter
8 4 (0.39%) Symantec Endpoint Protection
9 3 (0.29%) McAfee ePO
10 2 (0.19%) OpenView Configuration Management
10 2 (0.19%) Tivoli
11 1 (0.096%) Tivoli Storage Manager
11 1 (0.096%) MIMEsweeper
11 1 (0.096%) MAILsweeper
11 1 (0.096%) SCOM
Vendors
1 409 (39.44%) Microsoft
2 183 (17.65%) Citrix
3 74 (7.14%) Lotus
4 65 (6.27%) VMware
5 61 (5.88%) HP
6 53 (5.11%) Cisco
7 51 (4.92%) Bloomberg
8 47 (4.53%) Apple
9 41 (3.95%) Reuters
10 34 (3.28%) Dell
11 33 (3.18%) Symantec
12 24 (2.31%) Altiris
12 24 (2.31%) Avaya
13 23 (2.22%) AppSense
14 19 (1.83%) Adobe
14 19 (1.83%) Remedy
15 18 (1.74%) Fidessa
15 18 (1.74%) Oracle
16 17 (1.64%) CA
17 16 (1.54%) LANDesk
Doncaster, Yorkshire
Network IT Recruitment
Posted: Yesterday
Oxfordshire
Sanderson
Rate: £13 - £18 per hour
Posted: Yesterday
Bristol, Avon
Randstad Technologies
Rate: £15 per hour
Posted: Yesterday
City, London
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Rate: Market Rates
Posted: Yesterday
London
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Rate: £120 to £150 per day
Posted: 2 days ago
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Rate: £300 - £320 per day
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Rate: £16 - £18 per day
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Rate: 12 to 13.50 per hour GBP
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