The statistics below represent IT contracts advertised across the England region that had Desktop Support featuring in the job title. Included is a guide to the contractor rates offered over the 3 months to 3 December 2016 with a comparison to same period over 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
3 Dec 2016
Same period 2015 Same period 2014
Desktop Support
Rank 284 254 200
Rank change year-on-year
-30 -54
Contract jobs requiring a Desktop Support 380 458 599
As % of all contract IT jobs located in England 0.83% 0.90% 1.14%
As % of the Job Titles category 0.88% 0.95% 1.22%
Number of daily rates quoted 208 233 291
Median daily rate £160 £160 £160
90% offered a daily rate of more than £120 £115 £110
10% offered a daily rate of more than £238 £275 £230
UK excluding London median daily rate £150 £155 £150
% change year-on-year
-3.22% +3.33%
Number of hourly rates quoted 86 123 176
Median hourly rate £15.00 £15.75 £15.50
Median hourly rate % change year-on-year
-4.76% +1.61%
90% offered a hourly rate of more than £11.00 £12.44 £11.00
10% offered a hourly rate of more than £21.50 £20.00 £20.30
UK excluding London median hourly rate £15.00 £15.77 £15.00
% change year-on-year
-4.88% +5.13%
Desktop Support
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
England
Contract IT job ads with a match in the
Job Titles category
43243 48091 49053
As % of all contract IT jobs located in England 94.58% 94.95% 93.15%
Number of daily rates quoted 28473 31109 31489
Median daily rate £425 £420 £400
Median daily rate % change year-on-year
+1.19% +5.00%
90% offered a daily rate of more than £250 £263 £225
10% offered a daily rate of more than £600 £595 £575
UK excluding London median daily rate £398 £385 £375
% change year-on-year
+3.24% +2.66%
Number of hourly rates quoted 1507 1878 2039
Median hourly rate £16.50 £17.00 £16.00
Median hourly rate % change year-on-year
-2.94% +6.25%
90% offered a hourly rate of more than £11.00 £10.50 £10.50
10% offered a hourly rate of more than £43.50 £43.50 £37.50
UK excluding London median hourly rate £16.50 £17.00 £15.85
% change year-on-year
-2.94% +7.25%

Desktop Support
Jobs Demand Trend in England

The demand trend of IT contracts across the England region that featured Desktop Support in the job title.

Desktop Support Jobs Demand Trend in England

Desktop Support
Daily Rate Trend in England

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Desktop Support across the England region.

Desktop Support Daily Rate Trend in England

Desktop Support
Daily Rate Histogram in England

This chart provides a histogram of daily rates quoted in contract IT jobs citing Desktop Support across the England region over the 3 months to 3 December 2016.

Desktop Support Daily Rate Histogram in England

Desktop Support
Hourly Rate Trend in England

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Desktop Support across the England region.

Desktop Support Hourly Rate Trend in England

Desktop Support
Hourly Rate Histogram in England

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Desktop Support across the England region over the 3 months to 3 December 2016.

Desktop Support Hourly Rate Histogram in England

Desktop Support
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Desktop Support within the England region over the 3 months to 3 December 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
London -37 163 £175 +6.06% 27
South East +13 72 £148 -7.81% 13
South West +14 35 £150 - 1
East of England -4 23 £165 +13.01% 3
North East -16 23 £170 - 2
North West -9 20 £180 -20.00% 2
Yorkshire +20 18 £118 -2.08% 1
West Midlands -22 16 £128 -15.00% 5
East Midlands -10 9 £143 -10.93%
Desktop Support
UK

Desktop Support Skill Set
Top 30 Related IT Skills in England

For the 6 months to 3 December 2016, Desktop Support contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the England region featuring Desktop Support in the job title.

1 591 (79.44%) Windows
2 383 (51.48%) Active Directory
3 374 (50.27%) Windows 7
4 257 (34.54%) Microsoft
5 252 (33.87%) MS Office
6 152 (20.43%) ITIL
6 152 (20.43%) Windows Server
7 145 (19.49%) MS Excel
8 138 (18.55%) SCCM
9 121 (16.26%) Citrix
10 114 (15.32%) Finance
11 94 (12.63%) Windows XP
12 91 (12.23%) MS Exchange
12 91 (12.23%) Blackberry
13 88 (11.83%) Windows Server 2008
14 85 (11.42%) Office 365
14 85 (11.42%) Windows 8
15 79 (10.62%) Windows 10
16 76 (10.22%) TCP/IP
17 71 (9.54%) VMware
18 67 (9.01%) Apple
19 65 (8.74%) DNS
20 63 (8.47%) SLA
21 62 (8.33%) DHCP
21 62 (8.33%) Security Cleared
22 61 (8.20%) Windows Server 2003
23 60 (8.06%) Microsoft Certification
24 56 (7.53%) LAN
25 52 (6.99%) MCP
26 51 (6.85%) Banking

Desktop Support Skill Set
Top Related IT Skills in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 91 (12.23%) MS Exchange
2 44 (5.91%) IBM Notes
3 35 (4.70%) Blackberry Enterprise Server
4 24 (3.23%) Exchange Server 2010
4 24 (3.23%) Skype for Business
5 19 (2.55%) Exchange Server 2007
5 19 (2.55%) SharePoint
6 12 (1.61%) Exchange Server 2013
7 6 (0.81%) Exchange Server 2003
8 4 (0.54%) Exchange Server 2000
9 3 (0.40%) CMS
9 3 (0.40%) IIS
10 2 (0.27%) SharePoint 2013
11 1 (0.13%) IBM Domino
11 1 (0.13%) Moodle
Applications
1 252 (33.87%) MS Office
2 145 (19.49%) MS Excel
3 10 (1.34%) MS PowerPoint
4 3 (0.40%) MS Visio
5 2 (0.27%) Acrobat
5 2 (0.27%) Adobe Illustrator
5 2 (0.27%) InDesign
5 2 (0.27%) SOLIDWORKS
6 1 (0.13%) MS Project
Business Applications
1 17 (2.28%) Eikon
2 8 (1.08%) Remedy ITSM
3 1 (0.13%) Sage X3
Cloud Services
1 85 (11.42%) Office 365
2 9 (1.21%) OneDrive
3 5 (0.67%) Microsoft Azure
4 3 (0.40%) Mimecast
5 2 (0.27%) G Suite
5 2 (0.27%) Google Drive
5 2 (0.27%) IaaS
5 2 (0.27%) PaaS
5 2 (0.27%) SaaS
6 1 (0.13%) Adobe Creative Cloud
6 1 (0.13%) Amazon AWS
6 1 (0.13%) Amazon EC2
6 1 (0.13%) Azure Active Directory
6 1 (0.13%) IBM Cloud
6 1 (0.13%) SoftLayer
Communications & Networking
1 76 (10.22%) TCP/IP
2 65 (8.74%) DNS
3 62 (8.33%) DHCP
4 56 (7.53%) LAN
5 36 (4.84%) WAN
6 31 (4.17%) Internet
6 31 (4.17%) VPN
7 29 (3.90%) Wireless
8 20 (2.69%) Firewall
9 19 (2.55%) Skype
10 18 (2.42%) Ethernet
10 18 (2.42%) Wi-Fi
11 16 (2.15%) VoIP
12 15 (2.02%) 3G
13 11 (1.48%) Remote Desktop
14 9 (1.21%) IP Telephony
15 8 (1.08%) SAN
16 6 (0.81%) VLAN
17 5 (0.67%) iSCSI
17 5 (0.67%) Network Security
Database & Business Intelligence
1 3 (0.40%) SQL Server
2 1 (0.13%) BusinessObjects
2 1 (0.13%) BusinessObjects Business Intelligence
2 1 (0.13%) SQL Server 2005
2 1 (0.13%) SQL Server 2008
Development Applications
1 1 (0.13%) MSI
1 1 (0.13%) Xcode
General
1 114 (15.32%) Finance
2 51 (6.85%) Banking
3 35 (4.70%) Retail
4 21 (2.82%) Legal
5 14 (1.88%) Investment Banking
6 12 (1.61%) Retail Banking
6 12 (1.61%) Telecoms
7 11 (1.48%) Back Office
8 6 (0.81%) Advertising
8 6 (0.81%) Front Office
8 6 (0.81%) Law
9 5 (0.67%) German Language
9 5 (0.67%) Local Government
9 5 (0.67%) Manufacturing
10 4 (0.54%) Automotive
10 4 (0.54%) Korean Language
11 3 (0.40%) Billing
11 3 (0.40%) Financial Institution
11 3 (0.40%) Publishing
12 2 (0.27%) Games
Libraries, Frameworks & Software Standards
1 2 (0.27%) 802.1X
1 2 (0.27%) ODBC
2 1 (0.13%) FIX Protocol
2 1 (0.13%) XMPP
Miscellaneous
1 91 (12.23%) Blackberry
2 37 (4.97%) Analytical Skills
3 34 (4.57%) iPhone
4 32 (4.30%) iPad
5 29 (3.90%) Smartphone
6 26 (3.49%) Video Conferencing
7 24 (3.23%) Driving Licence
8 22 (2.96%) Fat Client
8 22 (2.96%) Thin Client
9 16 (2.15%) Management Information System
10 15 (2.02%) Client/Server
10 15 (2.02%) Data Centre
11 9 (1.21%) Statistics
12 7 (0.94%) NHS
13 6 (0.81%) Computer Science
13 6 (0.81%) Hedge funds
14 3 (0.40%) CMDB
14 3 (0.40%) Handset
14 3 (0.40%) Mobile Computing
15 2 (0.27%) AS400
Operating Systems
1 591 (79.44%) Windows
2 374 (50.27%) Windows 7
3 152 (20.43%) Windows Server
4 94 (12.63%) Windows XP
5 88 (11.83%) Windows Server 2008
6 85 (11.42%) Windows 8
7 79 (10.62%) Windows 10
8 61 (8.20%) Windows Server 2003
9 38 (5.11%) Apple iOS
10 36 (4.84%) Windows Server 2012
11 34 (4.57%) Android
12 33 (4.44%) Mac OS X
13 16 (2.15%) Mac OS
14 10 (1.34%) Linux
15 6 (0.81%) CentOS
15 6 (0.81%) Ubuntu
15 6 (0.81%) Windows 2000
15 6 (0.81%) Windows Phone
16 5 (0.67%) Red Hat Enterprise Linux
16 5 (0.67%) Windows Vista
Processes & Methodologies
1 152 (20.43%) ITIL
2 43 (5.78%) Migration
3 34 (4.57%) Asset Management
4 29 (3.90%) Service Delivery
4 29 (3.90%) Time Management
5 26 (3.49%) Change Management
6 21 (2.82%) Incident Management
7 18 (2.42%) Mobile Device Management
7 18 (2.42%) Service Management
8 15 (2.02%) ITIL V3
8 15 (2.02%) Line Management
9 14 (1.88%) Project Management
10 13 (1.75%) Identity Management
10 13 (1.75%) ITSM
10 13 (1.75%) Validation
11 11 (1.48%) Data Protection
11 11 (1.48%) Patch Management
12 10 (1.34%) Problem Management
12 10 (1.34%) Release Management
12 10 (1.34%) Software Delivery
Programming Languages
1 20 (2.69%) PowerShell
2 16 (2.15%) Java
3 15 (2.02%) SQL
4 13 (1.75%) VBA
5 2 (0.27%) Bash Shell
5 2 (0.27%) C
6 1 (0.13%) Shell Script
6 1 (0.13%) T-SQL
6 1 (0.13%) VB
Qualifications
1 62 (8.33%) Security Cleared
2 60 (8.06%) Microsoft Certification
3 52 (6.99%) MCP
4 43 (5.78%) SC Cleared
5 36 (4.84%) MCSE
6 31 (4.17%) Degree
7 24 (3.23%) A+ Certification
8 23 (3.09%) MCDST
9 21 (2.82%) MCSA
10 17 (2.28%) Network+ Certification
11 13 (1.75%) ACDT
11 13 (1.75%) ACHDS
11 13 (1.75%) ACTC
11 13 (1.75%) ITIL Certification
11 13 (1.75%) MCSM
12 7 (0.94%) BPSS Clearance
12 7 (0.94%) ITIL Foundation Certificate
13 6 (0.81%) CCNA
13 6 (0.81%) Cisco Certification
13 6 (0.81%) DBS Check
Quality Assurance & Compliance
1 63 (8.47%) SLA
2 7 (0.94%) Disclosure Scotland
3 6 (0.81%) ISO 9000
4 2 (0.27%) HL7
4 2 (0.27%) PCI DSS
4 2 (0.27%) QA
System Software
1 383 (51.48%) Active Directory
2 43 (5.78%) VMware Infrastructure
3 32 (4.30%) XenApp
4 17 (2.28%) Virtual Servers
5 13 (1.75%) Microsoft App-V
6 10 (1.34%) XenDesktop
7 8 (1.08%) Hyper-V
7 8 (1.08%) Virtual Desktop
8 7 (0.94%) vSphere
9 6 (0.81%) BitLocker
10 3 (0.40%) Virtual Machines
10 3 (0.40%) XenServer
11 2 (0.27%) VMware ESXi
12 1 (0.13%) Citrix Presentation Server
12 1 (0.13%) Microsoft Virtual Server
12 1 (0.13%) NFS
12 1 (0.13%) UAG
12 1 (0.13%) VMware ESX
12 1 (0.13%) VMware Server
12 1 (0.13%) Xen
Systems Management
1 138 (18.55%) SCCM
2 16 (2.15%) WSUS
3 10 (1.34%) Systems Management Server (SMS)
4 9 (1.21%) AirWatch
5 6 (0.81%) Backup Exec
5 6 (0.81%) Casper Suite
6 4 (0.54%) Norton AntiVirus
6 4 (0.54%) SafeCom
7 3 (0.40%) DameWare
7 3 (0.40%) XenMobile
8 2 (0.27%) EdgeSight
8 2 (0.27%) OpenView Configuration Management
8 2 (0.27%) SCOM
9 1 (0.13%) Cisco CUCM
9 1 (0.13%) McAfee ePO
9 1 (0.13%) Microsoft Intune
9 1 (0.13%) SCSM
9 1 (0.13%) Symantec Endpoint Protection
9 1 (0.13%) Symantec Enterprise Vault
9 1 (0.13%) Tivoli Endpoint Manager
Vendors
1 257 (34.54%) Microsoft
2 121 (16.26%) Citrix
3 71 (9.54%) VMware
4 67 (9.01%) Apple
5 48 (6.45%) Bloomberg
6 44 (5.91%) Lotus
7 38 (5.11%) Reuters
8 32 (4.30%) Cisco
9 26 (3.49%) HP
10 23 (3.09%) Remedy
11 21 (2.82%) Dell
12 16 (2.15%) AppSense
13 14 (1.88%) ServiceNow
14 13 (1.75%) Symantec
15 11 (1.48%) LANDesk
15 11 (1.48%) Oracle
16 10 (1.34%) Google
16 10 (1.34%) Intel Security
16 10 (1.34%) ThinPrint
17 7 (0.94%) Wyse
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