The statistics below represent IT contracts advertised across the England region that had Desktop Support featuring in the job title. Included is a guide to the contractor rates offered over the 3 months to 1 October 2016 with a comparison to same period over 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
1 Oct 2016
Same period 2015 Same period 2014
Desktop Support
Rank 278 243 203
Rank change year-on-year
-35 -40
Contract jobs requiring a Desktop Support 397 517 578
As % of all contract IT jobs located in England 0.81% 0.98% 1.09%
As % of the Job Titles category 0.86% 1.04% 1.18%
Number of daily rates quoted 199 227 275
Median daily rate £160 £160 £164
Median daily rate % change year-on-year
- -2.29%
90% offered a daily rate of more than £115 £110 £110
10% offered a daily rate of more than £263 £225 £250
UK excluding London median daily rate £150 £160 £155
% change year-on-year
-6.25% +3.22%
Number of hourly rates quoted 89 140 139
Median hourly rate £14.57 £15.00 £16.04
Median hourly rate % change year-on-year
-2.90% -6.48%
90% offered a hourly rate of more than £11.00 £11.78 £11.08
10% offered a hourly rate of more than £20.10 £20.00 £22.00
UK excluding London median hourly rate £14.00 £15.00 £15.77
% change year-on-year
-6.66% -4.88%
Desktop Support
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
England
Contract IT job ads with a match in the
Job Titles category
46288 49909 49165
As % of all contract IT jobs located in England 94.61% 95.03% 92.84%
Number of daily rates quoted 30548 32428 30599
Median daily rate £425 £413 £400
Median daily rate % change year-on-year
+3.03% +3.12%
90% offered a daily rate of more than £255 £250 £225
10% offered a daily rate of more than £600 £575 £550
UK excluding London median daily rate £390 £380 £355
% change year-on-year
+2.63% +7.04%
Number of hourly rates quoted 1517 1920 2004
Median hourly rate £16.50 £17.50 £16.50
Median hourly rate % change year-on-year
-5.71% +6.06%
90% offered a hourly rate of more than £11.00 £11.00 £10.50
10% offered a hourly rate of more than £45.00 £42.00 £39.00
UK excluding London median hourly rate £16.50 £17.33 £16.50
% change year-on-year
-4.78% +5.03%

Desktop Support
Jobs Demand Trend in England

The demand trend of IT contracts across the England region that featured Desktop Support in the job title.

Desktop Support Jobs Demand Trend in England

Desktop Support
Daily Rate Trend in England

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Desktop Support across the England region.

Desktop Support Daily Rate Trend in England

Desktop Support
Daily Rate Histogram in England

This chart provides a histogram of daily rates quoted in contract IT jobs citing Desktop Support across the England region over the 3 months to 1 October 2016.

Desktop Support Daily Rate Histogram in England

Desktop Support
Hourly Rate Trend in England

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Desktop Support across the England region.

Desktop Support Hourly Rate Trend in England

Desktop Support
Hourly Rate Histogram in England

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Desktop Support across the England region over the 3 months to 1 October 2016.

Desktop Support Hourly Rate Histogram in England

Desktop Support
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Desktop Support within the England region over the 3 months to 1 October 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
London -65 154 £163 -1.51% 18
South East -6 77 £135 -17.55% 9
East of England +8 38 £177 +31.11% 6
South West +5 34 £163 +8.33% 3
Yorkshire +23 29 £125 -3.84% 1
North West -7 24 £180 -10.00% 4
West Midlands -6 23 £173 +13.11%
East Midlands -15 10 - - 3
North East -21 8 £175 - 1
Desktop Support
UK

Desktop Support Skill Set
Top 30 Related IT Skills in England

For the 6 months to 1 October 2016, Desktop Support contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the England region featuring Desktop Support in the job title.

1 586 (78.03%) Windows
2 397 (52.86%) Active Directory
3 372 (49.53%) Windows 7
4 258 (34.35%) Microsoft
5 257 (34.22%) MS Office
6 169 (22.50%) ITIL
7 144 (19.17%) SCCM
7 144 (19.17%) Windows Server
8 140 (18.64%) MS Excel
9 131 (17.44%) Citrix
10 112 (14.91%) Finance
11 102 (13.58%) Windows XP
12 93 (12.38%) Blackberry
13 87 (11.58%) Windows Server 2008
13 87 (11.58%) MS Exchange
14 82 (10.92%) Windows 8
15 80 (10.65%) DNS
16 74 (9.85%) Office 365
17 73 (9.72%) TCP/IP
17 73 (9.72%) DHCP
17 73 (9.72%) Microsoft Certification
18 72 (9.59%) SLA
18 72 (9.59%) VMware
19 66 (8.79%) Windows 10
20 64 (8.52%) Security Cleared
20 64 (8.52%) Windows Server 2003
21 63 (8.39%) MCP
22 59 (7.86%) Apple
23 51 (6.79%) XenApp
24 48 (6.39%) SC Cleared

Desktop Support Skill Set
Top Related IT Skills in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 87 (11.58%) MS Exchange
2 44 (5.86%) Blackberry Enterprise Server
3 34 (4.53%) IBM Notes
4 27 (3.60%) Exchange Server 2010
5 26 (3.46%) Skype for Business
6 17 (2.26%) SharePoint
7 16 (2.13%) Exchange Server 2007
8 7 (0.93%) Exchange Server 2013
9 5 (0.67%) IIS
10 4 (0.53%) Exchange Server 2000
11 3 (0.40%) Exchange Server 2003
11 3 (0.40%) SharePoint 2013
12 2 (0.27%) CMS
12 2 (0.27%) SAS
13 1 (0.13%) IBM Domino
13 1 (0.13%) Joomla!
13 1 (0.13%) Moodle
13 1 (0.13%) WordPress
Applications
1 257 (34.22%) MS Office
2 140 (18.64%) MS Excel
3 8 (1.07%) MS PowerPoint
4 3 (0.40%) MS Visio
5 2 (0.27%) Acrobat
5 2 (0.27%) Adobe Illustrator
5 2 (0.27%) InDesign
5 2 (0.27%) SOLIDWORKS
6 1 (0.13%) MS Project
Business Applications
1 13 (1.73%) Eikon
2 6 (0.80%) Remedy ITSM
3 1 (0.13%) assyst
3 1 (0.13%) Dynamics AX
3 1 (0.13%) Sage X3
Cloud Services
1 74 (9.85%) Office 365
2 12 (1.60%) OneDrive
3 9 (1.20%) G Suite
4 4 (0.53%) Microsoft Azure
4 4 (0.53%) Mimecast
5 2 (0.27%) Google Drive
5 2 (0.27%) SaaS
6 1 (0.13%) Adobe Creative Cloud
6 1 (0.13%) Amazon AWS
6 1 (0.13%) Amazon EC2
6 1 (0.13%) Azure Active Directory
6 1 (0.13%) IaaS
6 1 (0.13%) IBM Cloud
6 1 (0.13%) PaaS
6 1 (0.13%) SoftLayer
Communications & Networking
1 80 (10.65%) DNS
2 73 (9.72%) DHCP
2 73 (9.72%) TCP/IP
3 40 (5.33%) LAN
4 30 (3.99%) Internet
4 30 (3.99%) WAN
5 29 (3.86%) VPN
6 21 (2.80%) Wireless
7 19 (2.53%) Wi-Fi
8 17 (2.26%) 3G
9 16 (2.13%) VoIP
10 15 (2.00%) Ethernet
11 14 (1.86%) Skype
12 12 (1.60%) Firewall
13 10 (1.33%) Extranet
13 10 (1.33%) IP Telephony
13 10 (1.33%) Remote Desktop
13 10 (1.33%) SMS
14 8 (1.07%) SAN
15 6 (0.80%) VLAN
Database & Business Intelligence
1 5 (0.67%) SQL Server
2 1 (0.13%) BusinessObjects
2 1 (0.13%) Oracle Database
2 1 (0.13%) SAP BI
2 1 (0.13%) SQL Server 2005
2 1 (0.13%) SQL Server 2008
Development Applications
1 1 (0.13%) MSI
1 1 (0.13%) Xcode
General
1 112 (14.91%) Finance
2 42 (5.59%) Banking
3 28 (3.73%) Legal
4 22 (2.93%) Retail
5 14 (1.86%) Telecoms
6 13 (1.73%) Law
7 10 (1.33%) Investment Banking
8 9 (1.20%) Back Office
9 8 (1.07%) Local Government
10 7 (0.93%) Retail Banking
11 6 (0.80%) Advertising
11 6 (0.80%) Manufacturing
12 5 (0.67%) Publishing
13 4 (0.53%) Automotive
13 4 (0.53%) German Language
13 4 (0.53%) Marketing
14 3 (0.40%) Billing
14 3 (0.40%) Front Office
15 1 (0.13%) Korean Language
15 1 (0.13%) Polish Language
Libraries, Frameworks & Software Standards
1 3 (0.40%) ODBC
2 2 (0.27%) HTML
2 2 (0.27%) SAML
2 2 (0.27%) XMPP
3 1 (0.13%) 802.1X
3 1 (0.13%) CGI
3 1 (0.13%) CSS
Miscellaneous
1 93 (12.38%) Blackberry
2 37 (4.93%) Analytical Skills
3 31 (4.13%) iPhone
4 30 (3.99%) Fat Client
4 30 (3.99%) Thin Client
5 28 (3.73%) Smartphone
6 26 (3.46%) Video Conferencing
7 22 (2.93%) Data Centre
8 21 (2.80%) iPad
9 19 (2.53%) Driving Licence
10 16 (2.13%) Management Information System
11 14 (1.86%) Computer Science
12 12 (1.60%) Client/Server
13 11 (1.46%) NHS
14 8 (1.07%) Statistics
15 5 (0.67%) Handset
16 4 (0.53%) BYOD
16 4 (0.53%) Hedge funds
17 3 (0.40%) Mathematics
17 3 (0.40%) Mobile App
Operating Systems
1 586 (78.03%) Windows
2 372 (49.53%) Windows 7
3 144 (19.17%) Windows Server
4 102 (13.58%) Windows XP
5 87 (11.58%) Windows Server 2008
6 82 (10.92%) Windows 8
7 66 (8.79%) Windows 10
8 64 (8.52%) Windows Server 2003
9 42 (5.59%) Apple iOS
10 35 (4.66%) Android
11 32 (4.26%) Windows Server 2012
12 29 (3.86%) Mac OS X
13 14 (1.86%) Mac OS
14 10 (1.33%) Linux
15 9 (1.20%) Windows Vista
16 6 (0.80%) CentOS
16 6 (0.80%) Ubuntu
17 5 (0.67%) Unix
17 5 (0.67%) Windows 2000
17 5 (0.67%) Windows Phone
Processes & Methodologies
1 169 (22.50%) ITIL
2 35 (4.66%) Service Delivery
3 31 (4.13%) Asset Management
4 27 (3.60%) Change Management
4 27 (3.60%) Incident Management
4 27 (3.60%) Service Management
5 22 (2.93%) ITIL V3
5 22 (2.93%) Problem Management
6 21 (2.80%) Migration
7 20 (2.66%) Software Delivery
8 19 (2.53%) Project Management
9 17 (2.26%) ITSM
10 16 (2.13%) Line Management
10 16 (2.13%) Time Management
11 13 (1.73%) Software Deployment
12 12 (1.60%) Configuration Management
13 11 (1.46%) Application Packaging
14 10 (1.33%) IT Asset Management
14 10 (1.33%) Mobile Device Management
14 10 (1.33%) Validation
Programming Languages
1 14 (1.86%) PowerShell
1 14 (1.86%) SQL
2 13 (1.73%) Java
3 9 (1.20%) C
3 9 (1.20%) VBA
4 1 (0.13%) Bash Shell
4 1 (0.13%) JavaScript
4 1 (0.13%) PHP
4 1 (0.13%) Shell Script
4 1 (0.13%) T-SQL
4 1 (0.13%) VB
Qualifications
1 73 (9.72%) Microsoft Certification
2 64 (8.52%) Security Cleared
3 63 (8.39%) MCP
4 48 (6.39%) SC Cleared
5 41 (5.46%) MCSE
6 36 (4.79%) Degree
7 31 (4.13%) MCDST
8 24 (3.20%) A+ Certification
9 16 (2.13%) MCSA
10 14 (1.86%) ITIL Certification
11 12 (1.60%) BPSS Clearance
12 10 (1.33%) Network+ Certification
13 9 (1.20%) ACDT
13 9 (1.20%) ACHDS
13 9 (1.20%) ACTC
13 9 (1.20%) MCSM
14 8 (1.07%) DBS Check
15 5 (0.67%) CCNA
15 5 (0.67%) Cisco Certification
16 4 (0.53%) MCTS
Quality Assurance & Compliance
1 72 (9.59%) SLA
2 11 (1.46%) Disclosure Scotland
3 7 (0.93%) ISO 9000
4 2 (0.27%) HL7
4 2 (0.27%) PCI DSS
System Software
1 397 (52.86%) Active Directory
2 51 (6.79%) XenApp
3 30 (3.99%) VMware Infrastructure
4 25 (3.33%) Microsoft App-V
5 18 (2.40%) XenDesktop
6 12 (1.60%) Virtual Servers
7 11 (1.46%) XenServer
8 9 (1.20%) Hyper-V
9 6 (0.80%) vSphere
10 5 (0.67%) BitLocker
10 5 (0.67%) Virtual Machines
11 4 (0.53%) Virtual Desktop
12 2 (0.27%) VMware ESXi
12 2 (0.27%) Xen
13 1 (0.13%) Citrix Presentation Server
13 1 (0.13%) Microsoft Virtual Server
13 1 (0.13%) NFS
13 1 (0.13%) UAG
13 1 (0.13%) VMware ESX
13 1 (0.13%) VMware Server
Systems Management
1 144 (19.17%) SCCM
2 13 (1.73%) Systems Management Server (SMS)
2 13 (1.73%) WSUS
3 8 (1.07%) Backup Exec
4 7 (0.93%) XenMobile
5 6 (0.80%) SafeCom
6 5 (0.67%) AirWatch
6 5 (0.67%) EdgeSight
7 4 (0.53%) Casper Suite
8 2 (0.27%) DameWare
8 2 (0.27%) NetBackup
8 2 (0.27%) Norton AntiVirus
8 2 (0.27%) OpenView Configuration Management
8 2 (0.27%) SCOM
8 2 (0.27%) Symantec Endpoint Protection
9 1 (0.13%) Cisco CUCM
9 1 (0.13%) Microsoft Intune
9 1 (0.13%) Nagios
9 1 (0.13%) Symantec Enterprise Vault
9 1 (0.13%) Tivoli Endpoint Manager
Vendors
1 258 (34.35%) Microsoft
2 131 (17.44%) Citrix
3 72 (9.59%) VMware
4 59 (7.86%) Apple
5 42 (5.59%) Cisco
6 40 (5.33%) HP
7 37 (4.93%) Bloomberg
8 34 (4.53%) Lotus
9 29 (3.86%) Reuters
10 26 (3.46%) AppSense
11 25 (3.33%) Remedy
12 21 (2.80%) Dell
13 17 (2.26%) ThinPrint
14 16 (2.13%) Google
15 14 (1.86%) ServiceNow
16 13 (1.73%) Symantec
17 12 (1.60%) Oracle
18 11 (1.46%) LANDesk
19 10 (1.33%) SAP
20 8 (1.07%) Avaya
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