The table below looks at the statistics for the Desktop Support role in IT contracts advertised for the England region. Included is a guide to the average contractor rates offered in IT contracts that have cited Desktop Support in their job title over the 3 months to 23 October 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
23 Oct 2014
Same period 2013 Same period 2012
Desktop Support
Rank 208 192 203
Rank change year-on-year
-16 +11
Contract jobs requiring a Desktop Support 552 502 466
As % of all contract IT jobs located in England 1.03% 1.07% 0.93%
As % of the Job Titles category 1.14% 1.15% 1.00%
Number of daily rates quoted 266 183 163
Average daily rate
Keep up to 90%
of your Daily Rate
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£160 £170 £160
Average daily rate % change year-on-year
-5.88% +6.25%
90% offered a daily rate of more than £110 £100 £115
10% offered a daily rate of more than £240 £263 £322
UK excluding London average daily rate £150 £150 £135
% change year-on-year
- +11.11%
Number of hourly rates quoted 143 172 168
Average hourly rate £16.00 £15.00 £15.63
Average hourly rate % change year-on-year
+6.66% -4.00%
90% offered a hourly rate of more than £11.00 £12.04 £11.50
10% offered a hourly rate of more than £22.30 £22.00 £20.65
UK excluding London average hourly rate £15.60 £13.98 £15.00
% change year-on-year
+11.62% -6.83%
Desktop Support
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
England
Contract IT job ads with a match in the
Job Titles category
48374 43774 46640
As % of all contract IT jobs located in England 90.69% 92.87% 93.28%
Number of daily rates quoted 30732 27045 26834
Average daily rate £400 £400 £400
90% offered a daily rate of more than £225 £230 £230
10% offered a daily rate of more than £575 £575 £575
UK excluding London average daily rate £363 £350 £350
% change year-on-year
+3.57% -
Number of hourly rates quoted 1989 1908 2328
Average hourly rate £16.50 £17.00 £18.50
Average hourly rate % change year-on-year
-2.94% -8.10%
90% offered a hourly rate of more than £10.50 £11.00 £11.00
10% offered a hourly rate of more than £40.00 £40.00 £41.50
UK excluding London average hourly rate £16.20 £16.20 £17.50
% change year-on-year
- -7.42%

Desktop Support
Jobs Demand Trend in England

This chart provides a 3-month moving total of IT contractor jobs citing Desktop Support in the job title across the England region as a proportion of the total demand within the Job Titles category.

Desktop Support Jobs Demand Trend in England

Desktop Support
Daily Rate Trend in England

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Desktop Support across the England region.

Desktop Support Daily Rate Trend in England

Desktop Support
Daily Rate Histogram in England

This chart provides a histogram of daily rates quoted in contract IT jobs citing Desktop Support across the England region over the 3 months to 23 October 2014.

Desktop Support Daily Rate Histogram in England

Desktop Support
Hourly Rate Trend in England

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Desktop Support across the England region.

Desktop Support Hourly Rate Trend in England

Desktop Support
Hourly Rate Histogram in England

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Desktop Support across the England region over the 3 months to 23 October 2014.

Desktop Support Hourly Rate Histogram in England

Desktop Support
Contract Job Locations in England

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Desktop Support within the England region over the 3 months to 23 October 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
London +6 237 £160 -20.00% 32
South East -10 121 £180 +9.92% 10
North West +16 46 £180 -7.69% 2
East of England -14 39 £130 -13.33% 4
West Midlands -23 32 £150 +11.11% 9
South West -43 28 £195 +50.00% 6
Yorkshire -1 25 £105 -27.58% 4
East Midlands +2 17 £113 -25.00%
North East -39 10 £225 +74.24% 2
Desktop Support
UK

Desktop Support
Top 30 Related IT Skills in England

For the 6 months to 23 October 2014, IT contractor jobs across the England region that cited Desktop Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Desktop Support in their job title.

1 823 (78.16%) Windows
2 562 (53.37%) Windows 7
3 453 (43.02%) Active Directory
4 389 (36.94%) MS Office
5 379 (35.99%) Microsoft
6 378 (35.90%) Windows XP
7 184 (17.47%) ITIL
8 178 (16.90%) Citrix
9 168 (15.95%) Blackberry
10 162 (15.38%) MS Excel
11 158 (15.00%) MS Exchange
12 140 (13.30%) Windows Server 2008
13 139 (13.20%) Finance
14 137 (13.01%) SCCM
15 133 (12.63%) Security Cleared
16 115 (10.92%) SC Cleared
17 108 (10.26%) Windows Server 2003
18 85 (8.07%) VMware
19 84 (7.98%) SLA
20 76 (7.22%) Windows 8
21 74 (7.03%) Microsoft Certification
22 68 (6.46%) TCP/IP
23 63 (5.98%) LAN
23 63 (5.98%) Windows Vista
24 61 (5.79%) Banking
25 60 (5.70%) Analytical Skills
26 59 (5.60%) Apple
27 55 (5.22%) HP
28 53 (5.03%) Lotus
29 52 (4.94%) IBM Notes

Desktop Support
Top Related IT Skills in England by Category

For the 6 months to 23 October 2014, IT contractor jobs across the England region that cited Desktop Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Desktop Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 158 (15.00%) MS Exchange
2 52 (4.94%) IBM Notes
3 47 (4.46%) Exchange Server 2010
4 44 (4.18%) Blackberry Enterprise Server
5 42 (3.99%) SharePoint
6 37 (3.51%) Exchange Server 2003
7 32 (3.04%) Exchange Server 2007
8 28 (2.66%) Lync
9 7 (0.66%) SharePoint 2013
10 6 (0.57%) WorkSite
10 6 (0.57%) Lotus Domino
11 5 (0.47%) Exchange Server 2013
12 2 (0.19%) BizTalk Server
12 2 (0.19%) Site Server
13 1 (0.095%) WebSphere
Applications
1 389 (36.94%) MS Office
2 162 (15.38%) MS Excel
3 13 (1.23%) MS PowerPoint
4 3 (0.28%) Adobe Creative Suite
4 3 (0.28%) MS Visio
4 3 (0.28%) MS Project
4 3 (0.28%) AutoCAD
5 2 (0.19%) Pro/ENGINEER
5 2 (0.19%) Spreadsheet
6 1 (0.095%) Adobe Captivate
6 1 (0.095%) Adobe Illustrator
6 1 (0.095%) Photoshop
6 1 (0.095%) Acrobat
Business Applications
1 2 (0.19%) assyst
1 2 (0.19%) Cerner Millennium
2 1 (0.095%) 3000 Xtra
2 1 (0.095%) ReMetrica
2 1 (0.095%) Eikon
2 1 (0.095%) Dynamics CRM
2 1 (0.095%) Dynamics AX
2 1 (0.095%) Remedy ITSM
2 1 (0.095%) LatentZero
Cloud Services
1 17 (1.61%) Office 365
2 3 (0.28%) SaaS
3 2 (0.19%) Google Apps
4 1 (0.095%) IaaS
4 1 (0.095%) Cloud Computing
Communications & Networking
1 68 (6.46%) TCP/IP
2 63 (5.98%) LAN
3 51 (4.84%) VPN
4 43 (4.08%) WAN
5 42 (3.99%) DHCP
6 40 (3.80%) DNS
7 24 (2.28%) Internet
8 21 (1.99%) 3G
8 21 (1.99%) Wireless
9 19 (1.80%) Wi-Fi
10 18 (1.71%) VoIP
11 16 (1.52%) Firewall
12 10 (0.95%) IP Telephony
13 7 (0.66%) Broadband
14 5 (0.47%) SMS
14 5 (0.47%) SSL
14 5 (0.47%) SAN
14 5 (0.47%) HTTP
15 4 (0.38%) Ethernet
16 3 (0.28%) Intranet
Database & Business Intelligence
1 11 (1.04%) SQL Server
2 1 (0.095%) EDRMS
2 1 (0.095%) EDMS
2 1 (0.095%) FileMaker
2 1 (0.095%) MySQL
Development Applications
1 2 (0.19%) Toad
2 1 (0.095%) ProC
2 1 (0.095%) MSI
General
1 139 (13.20%) Finance
2 61 (5.79%) Banking
3 22 (2.09%) Investment Banking
4 21 (1.99%) Legal
5 20 (1.90%) Law
6 19 (1.80%) Financial Institution
7 18 (1.71%) Back Office
8 10 (0.95%) Telecoms
8 10 (0.95%) Manufacturing
9 6 (0.57%) Retail
9 6 (0.57%) Military
10 5 (0.47%) Local Government
11 4 (0.38%) Multimedia
11 4 (0.38%) Mandarin Language
11 4 (0.38%) Cantonese Language
11 4 (0.38%) Advertising
11 4 (0.38%) Front Office
12 2 (0.19%) French Language
12 2 (0.19%) Pharmaceutical
12 2 (0.19%) Retail Banking
Libraries, Frameworks & Software Standards
1 13 (1.23%) Application Packaging
2 6 (0.57%) OLE
3 4 (0.38%) Software Packaging
4 1 (0.095%) LAMP
4 1 (0.095%) HTML
4 1 (0.095%) DCOM
4 1 (0.095%) Flash
4 1 (0.095%) WAP
Miscellaneous
1 168 (15.95%) Blackberry
2 60 (5.70%) Analytical Skills
3 36 (3.42%) iPhone
4 27 (2.56%) iPad
5 23 (2.18%) Video Conferencing
6 22 (2.09%) NHS
6 22 (2.09%) Thin Client
6 22 (2.09%) Fat Client
7 17 (1.61%) Handset
8 15 (1.42%) Hedge funds
9 12 (1.14%) Smartphone
10 9 (0.85%) PDA
11 8 (0.76%) FMCG
12 7 (0.66%) Management Information System
13 6 (0.57%) CMDB
14 3 (0.28%) PKI
14 3 (0.28%) Client/Server
14 3 (0.28%) Fixed Income
14 3 (0.28%) Smartcard
15 2 (0.19%) GIS
Operating Systems
1 823 (78.16%) Windows
2 562 (53.37%) Windows 7
3 378 (35.90%) Windows XP
4 140 (13.30%) Windows Server 2008
5 108 (10.26%) Windows Server 2003
6 76 (7.22%) Windows 8
7 63 (5.98%) Windows Vista
8 38 (3.61%) Mac OS X
9 36 (3.42%) Apple iOS
10 27 (2.56%) Android
11 24 (2.28%) Windows 2000
12 22 (2.09%) Windows Server 2012
13 16 (1.52%) Linux
14 12 (1.14%) UNIX
15 10 (0.95%) Windows Mobile
16 9 (0.85%) Windows 2000 Server
17 8 (0.76%) Mac OS
18 4 (0.38%) Windows NT
19 3 (0.28%) NetWare
19 3 (0.28%) Red Hat Enterprise Linux
Processes & Methodologies
1 184 (17.47%) ITIL
2 43 (4.08%) Incident Management
3 39 (3.70%) Service Management
4 38 (3.61%) Migration
5 30 (2.85%) Service Delivery
6 26 (2.47%) Software Deployment
7 24 (2.28%) Asset Management
8 21 (1.99%) ITSM
8 21 (1.99%) Problem Management
9 14 (1.33%) Change Management
10 13 (1.23%) Project Management
11 11 (1.04%) Disaster Recovery
12 10 (0.95%) Security Management
12 10 (0.95%) Configuration Management
13 9 (0.85%) Time Management
14 8 (0.76%) User Acceptance Testing
14 8 (0.76%) CRM
14 8 (0.76%) E-Commerce
15 7 (0.66%) Software Distribution
15 7 (0.66%) Line Management
Programming Languages
1 19 (1.80%) SQL
2 18 (1.71%) PowerShell
3 14 (1.33%) Java
4 7 (0.66%) VB
5 6 (0.57%) VBScript
6 5 (0.47%) C
7 3 (0.28%) VBA
8 2 (0.19%) Bourne shell
8 2 (0.19%) Perl
8 2 (0.19%) Korn
9 1 (0.095%) Shell Script
9 1 (0.095%) C#
9 1 (0.095%) JavaScript
Qualifications
1 133 (12.63%) Security Cleared
2 115 (10.92%) SC Cleared
3 74 (7.03%) Microsoft Certification
4 47 (4.46%) MCP
5 32 (3.04%) MCSE
5 32 (3.04%) Degree
6 19 (1.80%) A+ Certification
7 14 (1.33%) MCSA
8 11 (1.04%) MCDST
9 10 (0.95%) ITIL Certification
10 9 (0.85%) CCNA
10 9 (0.85%) Cisco Certification
11 8 (0.76%) MCITP
12 7 (0.66%) Dell Certification
13 6 (0.57%) MCTS
13 6 (0.57%) DV Cleared
14 5 (0.47%) CTC Cleared
15 4 (0.38%) Network+ Certification
16 3 (0.28%) ITIL Foundation Certificate
17 2 (0.19%) MOS
Quality Assurance & Compliance
1 84 (7.98%) SLA
2 4 (0.38%) QA
3 2 (0.19%) Sarbanes-Oxley
3 2 (0.19%) ISO 9001
3 2 (0.19%) ISO/IEC 27001
4 1 (0.095%) TickIT
4 1 (0.095%) Dodd-Frank
System Software
1 453 (43.02%) Active Directory
2 47 (4.46%) VMware Infrastructure
3 27 (2.56%) XenApp
4 24 (2.28%) Microsoft App-V
5 12 (1.14%) Terminal Services
6 8 (0.76%) XenDesktop
7 6 (0.57%) Firmware
8 4 (0.38%) VMware ESX
8 4 (0.38%) Citrix Presentation Server
8 4 (0.38%) Hyper-V
8 4 (0.38%) VMware ESXi
9 3 (0.28%) Xen
10 2 (0.19%) VMware Workstation
10 2 (0.19%) Terminal Server
10 2 (0.19%) NFS
10 2 (0.19%) vSphere
11 1 (0.095%) UAG
11 1 (0.095%) VMware Server
Systems Management
1 137 (13.01%) SCCM
2 8 (0.76%) Systems Management Server (SMS)
2 8 (0.76%) DameWare
3 6 (0.57%) Norton AntiVirus
3 6 (0.57%) Symantec Enterprise Vault
4 5 (0.47%) SCOM
4 5 (0.47%) WSUS
5 3 (0.28%) NetBackup
5 3 (0.28%) Backup Exec
5 3 (0.28%) ServiceCenter
5 3 (0.28%) Casper Suite
6 2 (0.19%) Symantec Endpoint Protection
6 2 (0.19%) WMI
6 2 (0.19%) OpenView Configuration Management
6 2 (0.19%) Nagios
6 2 (0.19%) ARCserve
7 1 (0.095%) ZENworks
7 1 (0.095%) Business Desktop Deployment
7 1 (0.095%) Unicenter
7 1 (0.095%) Tivoli
Vendors
1 379 (35.99%) Microsoft
2 178 (16.90%) Citrix
3 85 (8.07%) VMware
4 59 (5.60%) Apple
5 55 (5.22%) HP
6 53 (5.03%) Lotus
7 45 (4.27%) Cisco
8 38 (3.61%) Symantec
9 32 (3.04%) Bloomberg
10 25 (2.37%) Remedy
11 23 (2.18%) Reuters
12 22 (2.09%) Dell
13 21 (1.99%) AppSense
14 20 (1.90%) CA
15 17 (1.61%) Oracle
16 16 (1.52%) Avaya
16 16 (1.52%) Lumension
17 15 (1.42%) Sophos
18 14 (1.33%) ServiceNow
19 12 (1.14%) Adobe
Nuneaton, Warwickshire
Big Red Recruitment
Posted: 5 hours ago
Croydon, Surrey
Lorien Resourcing
Posted: 6 hours ago
Bristol, Avon
CPS Group UK
Rate: £13 - £15 per hour
Posted: 6 hours ago
Southampton, Hampshire
Big Red Recruitment
Rate: £120 per day
Posted: 7 hours ago
Leeds, West Yorkshire
TEKsystems
Posted: 7 hours ago
Cambridge, Cambridgeshire
Cooper Lomaz Recruitment Ltd
Rate: £110 per day
Posted: 23 hours ago
Liverpool, Merseyside
Reed Technology Leadership Practice
Rate: £18 - £20 per hour
Posted: Yesterday
Bradford, West Yorkshire
4it Recruitment Ltd
Rate: Market Rate
Posted: Yesterday
West London
Burns Sheehan
Rate: £200 - £250 per day
Posted: 2 days ago
London
Kelway Ltd
Rate: From £150 to £150 per day £150.00 Day Rate
Posted: 2 days ago
Farnborough, Hampshire
Lorien Resourcing
Posted: 3 days ago
Bournemouth, Dorset
Austin Fraser
Rate: £0.00 per day + Negotiable
Posted: 3 days ago
Blyth, Northumberland
Allied Worldwide
Rate: Unspecified
Posted: 3 days ago
City of London
Computer Futures
Posted: 5 days ago
Weybridge, Surrey
Coal IT Services
Rate: From £160 to £180 per day
Posted: 6 days ago
Farnborough, Hampshire
Capita Resourcing - IT Resourcing
Rate: £70 - £100 per day
Posted: 6 days ago
Bradford, West Yorkshire
Spring Technology
Rate: £8.00 - £11.00 per hour
Posted: 6 days ago
Bristol
Computer Futures
Rate: £150 - £175 per day + competitive
Posted: 7 days ago
Somerset
Opus Recruitment Solutions Ltd
Rate: £90 - £120 per day
Posted: 8 days ago
Poole, Dorset
Allied Worldwide
Rate: From £100 to £140 per day
Posted: 9 days ago