The table below looks at the statistics for the Desktop Support role in IT contracts advertised for the England region. Included is a guide to the average contractor rates offered in IT contracts that have cited Desktop Support in their job title over the 3 months to 1 September 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
1 Sep 2015
Same period 2014 Same period 2013
Desktop Support
Rank 236 211 221
Rank change year-on-year
-25 +10
Contract jobs requiring a Desktop Support 524 522 446
As % of all contract IT jobs located in England 0.97% 1.02% 0.93%
As % of the Job Titles category 1.05% 1.10% 1.00%
Number of daily rates quoted 211 221 150
Average daily rate
Keep up to 90%
of your Daily Rate
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£160 £160 £175
Average daily rate % change year-on-year
- -8.57%
90% offered a daily rate of more than £110 £110 £105
10% offered a daily rate of more than £225 £246 £275
UK excluding London average daily rate £160 £155 £173
% change year-on-year
+3.22% -10.14%
Number of hourly rates quoted 168 142 156
Average hourly rate £15.26 £15.77 £15.50
Average hourly rate % change year-on-year
-3.23% +1.74%
90% offered a hourly rate of more than £11.75 £12.50 £12.00
10% offered a hourly rate of more than £19.86 £22.44 £23.50
UK excluding London average hourly rate £14.75 £15.50 £15.00
% change year-on-year
-4.83% +3.33%
Desktop Support
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
England
Contract IT job ads with a match in the
Job Titles category
50008 47259 44708
As % of all contract IT jobs located in England 92.82% 92.32% 92.90%
Number of daily rates quoted 32538 29202 27164
Average daily rate £405 £400 £400
Average daily rate % change year-on-year
+1.25% -
90% offered a daily rate of more than £250 £225 £238
10% offered a daily rate of more than £575 £550 £575
UK excluding London average daily rate £375 £350 £350
% change year-on-year
+7.14% -
Number of hourly rates quoted 1871 1881 1962
Average hourly rate £17.25 £17.00 £17.50
Average hourly rate % change year-on-year
+1.47% -2.85%
90% offered a hourly rate of more than £11.00 £10.50 £11.00
10% offered a hourly rate of more than £42.50 £40.00 £40.00
UK excluding London average hourly rate £17.00 £16.50 £17.00
% change year-on-year
+3.03% -2.94%

Desktop Support
Jobs Demand Trend in England

This chart provides a 3-month moving total of IT contractor jobs citing Desktop Support in the job title across the England region as a proportion of the total demand within the Job Titles category.

Desktop Support Jobs Demand Trend in England

Desktop Support
Daily Rate Trend in England

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Desktop Support across the England region.

Desktop Support Daily Rate Trend in England

Desktop Support
Daily Rate Histogram in England

This chart provides a histogram of daily rates quoted in contract IT jobs citing Desktop Support across the England region over the 3 months to 1 September 2015.

Desktop Support Daily Rate Histogram in England

Desktop Support
Hourly Rate Trend in England

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Desktop Support across the England region.

Desktop Support Hourly Rate Trend in England

Desktop Support
Hourly Rate Histogram in England

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Desktop Support across the England region over the 3 months to 1 September 2015.

Desktop Support Hourly Rate Histogram in England

Desktop Support
Contract Job Locations in England

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Desktop Support within the England region over the 3 months to 1 September 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
London +28 251 £160 - 26
South East -56 85 £163 -4.41% 12
South West +18 45 £163 -2.68% 1
East of England +9 41 £170 +30.76% 7
North West -43 41 £175 -6.66% 7
Yorkshire -30 22 £130 -34.59%
West Midlands -9 16 £115 -28.12% 3
East Midlands -16 11 £108 -6.52% 2
North East -22 11 £190 -15.55% 1
Midlands +5 1 - -
Desktop Support
UK

Desktop Support
Top 30 Related IT Skills in England

For the 6 months to 1 September 2015, IT contractor jobs across the England region that cited Desktop Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Desktop Support in their job title.

1 778 (79.79%) Windows
2 473 (48.51%) Windows 7
3 455 (46.67%) Active Directory
4 385 (39.49%) Microsoft
5 318 (32.62%) MS Office
6 247 (25.33%) Windows XP
7 166 (17.03%) MS Excel
7 166 (17.03%) ITIL
8 162 (16.62%) Citrix
9 129 (13.23%) Blackberry
10 127 (13.03%) Windows Server 2008
11 123 (12.62%) SCCM
12 106 (10.87%) Finance
13 103 (10.56%) Windows Server 2003
13 103 (10.56%) MS Exchange
14 94 (9.64%) VMware
14 94 (9.64%) Security Cleared
15 90 (9.23%) LAN
16 85 (8.72%) SLA
17 80 (8.21%) WAN
18 76 (7.79%) TCP/IP
19 73 (7.49%) Windows 8
20 71 (7.28%) Microsoft Certification
21 68 (6.97%) SC Cleared
22 66 (6.77%) Android
23 62 (6.36%) Apple
24 54 (5.54%) HP
24 54 (5.54%) DHCP
24 54 (5.54%) Windows Server 2012
25 53 (5.44%) Analytical Skills

Desktop Support
Top Related IT Skills in England by Category

For the 6 months to 1 September 2015, IT contractor jobs across the England region that cited Desktop Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Desktop Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 103 (10.56%) MS Exchange
2 53 (5.44%) Blackberry Enterprise Server
3 37 (3.79%) SharePoint
4 35 (3.59%) Exchange Server 2010
5 31 (3.18%) Lync
6 15 (1.54%) Exchange Server 2013
7 14 (1.44%) Exchange Server 2007
7 14 (1.44%) IBM Notes
8 7 (0.72%) Exchange Server 2003
9 3 (0.31%) WorkSite
10 2 (0.21%) Lotus Domino
10 2 (0.21%) CMS
11 1 (0.10%) BizTalk Server
11 1 (0.10%) IIS
11 1 (0.10%) SharePoint 2010
11 1 (0.10%) SharePoint 2013
Applications
1 318 (32.62%) MS Office
2 166 (17.03%) MS Excel
3 11 (1.13%) MS PowerPoint
4 9 (0.92%) MS Visio
5 4 (0.41%) Adobe Creative Suite
6 2 (0.21%) MicroStation
6 2 (0.21%) Acrobat
6 2 (0.21%) AutoCAD
6 2 (0.21%) MS Project
7 1 (0.10%) Photoshop
7 1 (0.10%) Spreadsheet
7 1 (0.10%) Adobe Premiere
7 1 (0.10%) Adobe After Effects
Business Applications
1 4 (0.41%) Dynamics CRM
2 3 (0.31%) Remedy ITSM
2 3 (0.31%) Dynamics NAV
3 2 (0.21%) Eikon
3 2 (0.21%) Oracle Applications
3 2 (0.21%) SAP Oil and Gas
3 2 (0.21%) Dynamics AX
3 2 (0.21%) Dynamics GP
4 1 (0.10%) SAP Business One
4 1 (0.10%) assyst
4 1 (0.10%) Cerner Millennium
Cloud Services
1 49 (5.03%) Office 365
2 6 (0.62%) Microsoft Azure
3 1 (0.10%) Amazon AWS
3 1 (0.10%) Google Apps
3 1 (0.10%) Google Cloud Platform
3 1 (0.10%) Azure Active Directory
Communications & Networking
1 90 (9.23%) LAN
2 80 (8.21%) WAN
3 76 (7.79%) TCP/IP
4 54 (5.54%) DHCP
5 50 (5.13%) Internet
6 49 (5.03%) DNS
7 41 (4.21%) VPN
8 21 (2.15%) Firewall
9 20 (2.05%) Wi-Fi
9 20 (2.05%) Wireless
10 12 (1.23%) Network Security
11 11 (1.13%) VoIP
12 9 (0.92%) 3G
12 9 (0.92%) SAN
13 8 (0.82%) Cisco IOS
14 7 (0.72%) IP Telephony
15 3 (0.31%) Cisco IPT
15 3 (0.31%) Extranet
16 2 (0.21%) Intranet
16 2 (0.21%) 2G
Database & Business Intelligence
1 8 (0.82%) SQL Server
2 4 (0.41%) FileMaker
3 3 (0.31%) MySQL
4 2 (0.21%) SQL Server 2008
4 2 (0.21%) Data Warehouse
4 2 (0.21%) DTS
4 2 (0.21%) BusinessObjects
5 1 (0.10%) Crystal Reports
5 1 (0.10%) MS Access
5 1 (0.10%) Oracle Database
5 1 (0.10%) IDOL
5 1 (0.10%) SQL Server 2005
Development Applications
1 2 (0.21%) MSI
2 1 (0.10%) JIRA
General
1 106 (10.87%) Finance
2 32 (3.28%) Banking
3 23 (2.36%) Law
3 23 (2.36%) Legal
4 18 (1.85%) Telecoms
5 16 (1.64%) Retail
6 13 (1.33%) Local Government
7 11 (1.13%) Financial Institution
8 10 (1.03%) Back Office
8 10 (1.03%) Manufacturing
9 8 (0.82%) Advertising
9 8 (0.82%) French Language
10 5 (0.51%) Front Office
11 4 (0.41%) Japanese Language
12 3 (0.31%) Investment Banking
12 3 (0.31%) Automotive
13 2 (0.21%) Electronics
13 2 (0.21%) Publishing
13 2 (0.21%) Games
13 2 (0.21%) German Language
Libraries, Frameworks & Software Standards
1 20 (2.05%) HTML
2 6 (0.62%) COM
3 4 (0.41%) .NET
4 2 (0.21%) Application Packaging
4 2 (0.21%) FIX Protocol
4 2 (0.21%) Software Packaging
4 2 (0.21%) Silverlight
4 2 (0.21%) LINQ
5 1 (0.10%) ODBC
Miscellaneous
1 129 (13.23%) Blackberry
2 53 (5.44%) Analytical Skills
3 33 (3.38%) NHS
4 29 (2.97%) iPad
5 23 (2.36%) iPhone
6 21 (2.15%) Video Conferencing
7 13 (1.33%) Thin Client
7 13 (1.33%) Fat Client
8 12 (1.23%) Data Centre
9 11 (1.13%) Management Information System
10 10 (1.03%) CMDB
11 9 (0.92%) PDA
12 8 (0.82%) Handset
13 5 (0.51%) Client/Server
13 5 (0.51%) Smartphone
13 5 (0.51%) Hedge funds
13 5 (0.51%) Mobile Computing
14 4 (0.41%) FMCG
14 4 (0.41%) BYOD
14 4 (0.41%) Mathematics
Operating Systems
1 778 (79.79%) Windows
2 473 (48.51%) Windows 7
3 247 (25.33%) Windows XP
4 127 (13.03%) Windows Server 2008
5 103 (10.56%) Windows Server 2003
6 73 (7.49%) Windows 8
7 66 (6.77%) Android
8 54 (5.54%) Windows Server 2012
9 34 (3.49%) Apple iOS
10 28 (2.87%) Mac OS X
11 22 (2.26%) Windows 2000 Server
11 22 (2.26%) Mac OS
12 19 (1.95%) Linux
13 18 (1.85%) Windows Vista
14 10 (1.03%) UNIX
15 7 (0.72%) Windows 2000
16 4 (0.41%) Mac OS X Server
17 3 (0.31%) Windows Mobile
18 2 (0.21%) Windows NT
19 1 (0.10%) AIX
Processes & Methodologies
1 166 (17.03%) ITIL
2 43 (4.41%) Migration
3 32 (3.28%) Incident Management
4 24 (2.46%) Service Management
5 21 (2.15%) Service Delivery
6 18 (1.85%) Project Management
7 16 (1.64%) Change Management
8 15 (1.54%) ITSM
9 14 (1.44%) Problem Management
10 12 (1.23%) Infrastructure Management
10 12 (1.23%) Asset Management
11 10 (1.03%) Software Deployment
11 10 (1.03%) Investment Management
12 9 (0.92%) Data Protection
12 9 (0.92%) Patch Management
13 8 (0.82%) Stakeholder Engagement
14 7 (0.72%) ITIL V3
14 7 (0.72%) Time Management
14 7 (0.72%) Software Distribution
14 7 (0.72%) Document Management
Programming Languages
1 32 (3.28%) SQL
2 9 (0.92%) Java
2 9 (0.92%) PowerShell
3 8 (0.82%) VBScript
4 6 (0.62%) VB
4 6 (0.62%) VBA
5 5 (0.51%) C
6 3 (0.31%) T-SQL
Qualifications
1 94 (9.64%) Security Cleared
2 71 (7.28%) Microsoft Certification
3 68 (6.97%) SC Cleared
4 31 (3.18%) MCP
5 27 (2.77%) Degree
6 26 (2.67%) MCSE
7 25 (2.56%) MCDST
8 15 (1.54%) ITIL Certification
9 14 (1.44%) MCITP
10 13 (1.33%) CCNA
10 13 (1.33%) Cisco Certification
11 8 (0.82%) A+ Certification
12 6 (0.62%) MCSA
13 5 (0.51%) DV Cleared
14 4 (0.41%) Citrix Certification
15 3 (0.31%) CCA
15 3 (0.31%) MCTS
16 2 (0.21%) ACSP
17 1 (0.10%) ACTC
17 1 (0.10%) PRINCE2 Certification
Quality Assurance & Compliance
1 85 (8.72%) SLA
2 7 (0.72%) QA
3 1 (0.10%) PCI DSS
3 1 (0.10%) Data Quality
3 1 (0.10%) Sarbanes-Oxley
3 1 (0.10%) 21 CFR Part 11
System Software
1 455 (46.67%) Active Directory
2 34 (3.49%) XenApp
3 31 (3.18%) VMware Infrastructure
4 11 (1.13%) Hyper-V
5 10 (1.03%) Microsoft App-V
6 9 (0.92%) XenDesktop
6 9 (0.92%) vSphere
7 6 (0.62%) Xen
7 6 (0.62%) Terminal Services
8 4 (0.41%) NDS
8 4 (0.41%) VMware Workstation
9 2 (0.21%) ISA Server
9 2 (0.21%) Citrix Presentation Server
9 2 (0.21%) VMware ESXi
10 1 (0.10%) BitLocker
10 1 (0.10%) VMware Server
10 1 (0.10%) XenServer
10 1 (0.10%) Samba
10 1 (0.10%) VMware ESX
10 1 (0.10%) MetaFrame
Systems Management
1 123 (12.62%) SCCM
2 9 (0.92%) AirWatch
3 8 (0.82%) Backup Exec
4 6 (0.62%) Norton AntiVirus
5 5 (0.51%) Systems Management Server (SMS)
5 5 (0.51%) SCOM
6 4 (0.41%) DameWare
6 4 (0.41%) WSUS
6 4 (0.41%) Casper Suite
7 2 (0.21%) Unicenter
8 1 (0.10%) NetBackup
8 1 (0.10%) SCVMM
8 1 (0.10%) HP Data Protector
8 1 (0.10%) Cisco CUCM
8 1 (0.10%) Symantec Endpoint Protection
Vendors
1 385 (39.49%) Microsoft
2 162 (16.62%) Citrix
3 94 (9.64%) VMware
4 62 (6.36%) Apple
5 54 (5.54%) HP
6 53 (5.44%) Cisco
7 52 (5.33%) Dell
8 29 (2.97%) Remedy
9 28 (2.87%) Bloomberg
10 21 (2.15%) McAfee
11 19 (1.95%) Symantec
12 18 (1.85%) LANDesk
13 17 (1.74%) Adobe
14 16 (1.64%) Reuters
15 15 (1.54%) Lotus
16 12 (1.23%) CheckPoint
17 11 (1.13%) Acronis
18 9 (0.92%) Lumension
18 9 (0.92%) Wyse
18 9 (0.92%) IBM
Reading, Berkshire
HAYS INFORMATION TECHNOLOGY
Rate: £170.00 - £200.00 per day
Posted: 1 hour ago
Guildford, Surrey
Connectus
Rate: £14 - £17.5 per hour
Posted: 4 hours ago
Chippenham, Wiltshire
Global Technology Solutions Ltd
Rate: £105 per day
Posted: 4 days ago
Ongar, Essex
Capita Resourcing - IT Resourcing
Rate: £100 - £140 per day
Posted: 4 days ago
Cambridgeshire
CK Group
Rate: Competitive
Posted: 4 days ago
City of London
Nigel Frank International Limited - Newcastle
Rate: £300 - £400 per day
Posted: 5 days ago
Newcastle Upon Tyne, Tyne and Wear
Premier IT
Rate: £100 - £140 per day
Posted: 6 days ago
Cambridge, Cambridgeshire
TEKsystems
Rate: £90 - £110 per day
Posted: 6 days ago
London
Marcus Donald People
Rate: £140 - £150 per day
Posted: 6 days ago
Ipswich, Suffolk
HAYS INFORMATION TECHNOLOGY
Rate: £10.00 - £15.00 per annum
Posted: 6 days ago
London
Real Staffing
Rate: £150 - £250 per day +
Posted: 6 days ago
Suffolk
Hays IT - Uk Posting account
Rate: £10.00 - £15.00 per annum
Posted: 6 days ago
London
Austin Fraser Limited
Rate: £280 - £300 per day
Posted: 7 days ago
Cosham, Hampshire
Austin Fraser Limited
Rate: £150 - £170 per day
Posted: 8 days ago
London
Computer Futures
Rate: competitive
Posted: 8 days ago
London
Real Staffing
Rate: £200 - £250 per day +
Posted: 13 days ago
Surrey
Arrows Group
Rate: £12 - £13 per hour
Posted: 13 days ago
South East London
The Lifeways Group
Rate: £20,000 per annum
Posted: 18 days ago
Berkshire
Hays IT - Uk Posting account
Rate: £18.00 - £19.00 per hour + £18.50 Per Hour
Posted: 19 days ago
Stockport
Real Staffing
Rate: competitive
Posted: 22 days ago