1st Line Support Engineer Contracts in the North of England

First Line Support Engineer
England > North of England

The median First Line Support Engineer daily rate in the North of England is £130 according to job vacancies posted during the 6 months to 3 May 2024.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
3 May 2024
Same period 2023 Same period 2022
Rank 179 211 224
Rank change year-on-year +32 +13 -47
Contract jobs requiring a 1st Line Support Engineer 8 5 19
As % of all contract jobs advertised in the North of England 0.17% 0.086% 0.26%
As % of the Job Titles category 0.18% 0.090% 0.27%
Number of daily rates quoted 8 3 15
10th Percentile £118 £155 £116
25th Percentile £122 £163 £128
Median daily rate (50th Percentile) £130 £175 £150
Median % change year-on-year -25.71% +16.67% -15.49%
75th Percentile £148 - £174
90th Percentile £170 - £183
England median daily rate £135 £175 £140
% change year-on-year -22.86% +25.00% -0.88%

All Contract IT Job Vacancies
North of England

The following table is for comparison with the above and includes summary statistics for all contract IT job vacancies advertised in the North of England. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

Contract vacancies in the North of England with a recognized job title 4,397 5,527 6,968
% of contract IT jobs with a recognized job title 93.12% 95.33% 96.98%
Number of daily rates quoted 2,760 3,908 5,123
10th Percentile £263 £285 £200
25th Percentile £385 £412 £363
Median daily rate (50th Percentile) £475 £500 £475
Median % change year-on-year -4.95% +5.26% +11.76%
75th Percentile £580 £600 £550
90th Percentile £675 £681 £638
England median daily rate £525 £550 £525
% change year-on-year -4.55% +4.76% +9.38%
Number of hourly rates quoted 394 159 289
10th Percentile £11.02 £14.00 £11.00
25th Percentile £12.53 £18.70 £14.25
Median hourly rate £19.75 £30.76 £18.69
Median % change year-on-year -35.78% +64.60% +5.15%
75th Percentile £45.97 £49.88 £29.50
90th Percentile £60.00 £66.00 £50.00
England median hourly rate £36.50 £44.53 £22.50
% change year-on-year -18.03% +97.91% +2.27%

1st Line Support Engineer
Job Vacancy Trend in the North of England

Job postings that featured 1st Line Support Engineer in the job title as a proportion of all IT jobs advertised in the North of England.

Job vacancy trend for 1st Line Support Engineer in the North of England

1st Line Support Engineer
Contractor Daily Rate Trend in the North of England

3-month moving average daily rate quoted in jobs citing 1st Line Support Engineer in the North of England.

Daily rate trend for 1st Line Support Engineer in the North of England

1st Line Support Engineer
Contractor Hourly Rate Trend in the North of England

3-month moving average hourly rates quoted in jobs citing 1st Line Support Engineer in the North of England.

Hourly rate trend for 1st Line Support Engineer in the North of England

1st Line Support Engineer
Contract Job Locations in the North of England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing 1st Line Support Engineer within the North of England region over the 6 months to 3 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
North West +17 4 £122 -30.29% 4
Yorkshire +23 3 £130 -13.33%
North East - 1 £180 -
1st Line Support Engineer
England

1st Line Support Engineer Skill Set
Top 30 Co-occurring Skills and Capabilities in the North of England

For the 6 months to 3 May 2024, 1st Line Support Engineer contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the North of England region featuring 1st Line Support Engineer in the job title.

1 7 (87.50%) Windows
2 6 (75.00%) Active Directory
2 6 (75.00%) Microsoft 365
3 4 (50.00%) Microsoft
3 4 (50.00%) Social Skills
4 3 (37.50%) Customer Service
4 3 (37.50%) ServiceNow
4 3 (37.50%) Windows 10
5 2 (25.00%) Analytical Skills
5 2 (25.00%) OneDrive
5 2 (25.00%) Microsoft Intune
5 2 (25.00%) Software Deployment
5 2 (25.00%) Apple iOS
5 2 (25.00%) Customer Requirements
5 2 (25.00%) Problem-Solving
5 2 (25.00%) Presentation Skills
5 2 (25.00%) Customer Experience
5 2 (25.00%) Inventory Management
5 2 (25.00%) Microsoft Exchange
5 2 (25.00%) SLA
5 2 (25.00%) Apple
5 2 (25.00%) Systems Management Server (SMS)
5 2 (25.00%) Microsoft Office
5 2 (25.00%) ITIL
5 2 (25.00%) Service Management
5 2 (25.00%) Service Delivery
5 2 (25.00%) Asset Management
5 2 (25.00%) SCCM
5 2 (25.00%) Mac OS
6 1 (12.50%) vSphere

1st Line Support Engineer Skill Set
Co-occurring Skills and Capabilities in the North of England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (25.00%) Microsoft Exchange
2 1 (12.50%) Site Server
Applications
1 2 (25.00%) Microsoft Office
2 1 (12.50%) Microsoft Excel
Cloud Services
1 6 (75.00%) Microsoft 365
2 2 (25.00%) OneDrive
Communications & Networking
1 1 (12.50%) NAS
1 1 (12.50%) SAN
Development Applications
1 1 (12.50%) Hudson
General
1 4 (50.00%) Social Skills
2 2 (25.00%) Analytical Skills
2 2 (25.00%) Presentation Skills
Libraries, Frameworks & Software Standards
1 1 (12.50%) .NET
Miscellaneous
1 1 (12.50%) Client/Server
Operating Systems
1 7 (87.50%) Windows
2 3 (37.50%) Windows 10
3 2 (25.00%) Apple iOS
3 2 (25.00%) Mac OS
4 1 (12.50%) Windows 7
Processes & Methodologies
1 3 (37.50%) Customer Service
2 2 (25.00%) Asset Management
2 2 (25.00%) Customer Experience
2 2 (25.00%) Customer Requirements
2 2 (25.00%) Inventory Management
2 2 (25.00%) ITIL
2 2 (25.00%) Problem-Solving
2 2 (25.00%) Service Delivery
2 2 (25.00%) Service Management
2 2 (25.00%) Software Deployment
3 1 (12.50%) Proactive Maintenance
3 1 (12.50%) Server Virtualisation
Programming Languages
1 1 (12.50%) C#
1 1 (12.50%) Java
1 1 (12.50%) SQL
1 1 (12.50%) VB
Qualifications
1 1 (12.50%) DBS Check
1 1 (12.50%) Degree
Quality Assurance & Compliance
1 2 (25.00%) SLA
System Software
1 6 (75.00%) Active Directory
2 1 (12.50%) VMware Infrastructure
2 1 (12.50%) vSphere
Systems Management
1 2 (25.00%) Microsoft Intune
1 2 (25.00%) SCCM
1 2 (25.00%) Systems Management Server (SMS)
2 1 (12.50%) WSUS
Vendors
1 4 (50.00%) Microsoft
2 3 (37.50%) ServiceNow
3 2 (25.00%) Apple
4 1 (12.50%) VMware