The statistics below represent IT contracts advertised across the England region that had 1st Line Support Engineer featuring in the job title. Included is a guide to the contractor rates offered over the 3 months to 18 January 2017 with a comparison to same period over 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
18 Jan 2017
Same period 2016 Same period 2015
First Line Support Engineer
UK / England
Rank 533 554 534
Rank change year-on-year
+21 -20
Contract jobs requiring a 1st Line Support Engineer 37 40 47
As % of all contract IT jobs located in England 0.089% 0.086% 0.10%
As % of the Job Titles category 0.094% 0.091% 0.11%
Number of daily rates quoted 16 7 9
Median daily rate £110 £120 £140
Median daily rate % change year-on-year
-8.33% -14.28%
90% offered a daily rate of more than £100 £96 £91
10% offered a daily rate of more than £154 £223 £250
UK excluding London median daily rate £110 £138 £138
% change year-on-year
-20.00% -
Number of hourly rates quoted 16 22 16
Median hourly rate £11.00 £11.50 £13.00
Median hourly rate % change year-on-year
-4.34% -11.53%
90% offered a hourly rate of more than £9.61 £10.50 £10.13
10% offered a hourly rate of more than £13.78 £14.75 £16.25
UK excluding London median hourly rate £11.50 £12.00 £13.00
% change year-on-year
-4.16% -7.69%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
England
Contract IT job ads with a match in the
Job Titles category
39324 44183 43166
As % of all contract IT jobs located in England 94.67% 94.94% 94.71%
Number of daily rates quoted 25796 28458 27636
Median daily rate £430 £425 £400
Median daily rate % change year-on-year
+1.17% +6.25%
90% offered a daily rate of more than £250 £260 £238
10% offered a daily rate of more than £600 £600 £575
UK excluding London median daily rate £395 £380 £375
% change year-on-year
+3.94% +1.33%
Number of hourly rates quoted 1347 1618 1747
Median hourly rate £18.50 £17.50 £16.50
Median hourly rate % change year-on-year
+5.71% +6.06%
90% offered a hourly rate of more than £11.00 £10.50 £10.50
10% offered a hourly rate of more than £45.00 £47.00 £37.50
UK excluding London median hourly rate £17.43 £17.50 £16.00
% change year-on-year
-0.40% +9.37%

1st Line Support Engineer
Jobs Demand Trend in England

The demand trend of IT contracts across the England region that featured 1st Line Support Engineer in the job title.

1st Line Support Engineer Jobs Demand Trend in England

1st Line Support Engineer
Daily Rate Trend in England

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing 1st Line Support Engineer across the England region.

1st Line Support Engineer Daily Rate Trend in England

1st Line Support Engineer
Hourly Rate Trend in England

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing 1st Line Support Engineer across the England region.

1st Line Support Engineer Hourly Rate Trend in England

1st Line Support Engineer
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing 1st Line Support Engineer within the England region over the 3 months to 18 January 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
South East +26 13 £103 +1.23% 6
London +4 10 £110 -3.50% 2
South West +16 7 £110 - 1
North West +17 3 £110 -68.57% 4
Yorkshire +5 2 - - 3
East of England +5 2 £141 - 1
West Midlands -1 1 £200 - 2
1st Line Support Engineer
UK

1st Line Support Engineer Skill Set
Top 30 Related IT Skills in England

For the 6 months to 18 January 2017, 1st Line Support Engineer contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the England region featuring 1st Line Support Engineer in the job title.

1 65 (70.65%) Windows
2 45 (48.91%) Active Directory
3 37 (40.22%) Microsoft
3 37 (40.22%) Windows 7
4 33 (35.87%) MS Office
5 19 (20.65%) SLA
6 12 (13.04%) VMware
6 12 (13.04%) TCP/IP
6 12 (13.04%) ITIL
6 12 (13.04%) Service Delivery
6 12 (13.04%) Network Management
7 11 (11.96%) Citrix
7 11 (11.96%) Apple
8 10 (10.87%) MS Excel
8 10 (10.87%) VMware Infrastructure
8 10 (10.87%) Time Management
8 10 (10.87%) DBS Check
9 8 (8.70%) Windows Server
10 7 (7.61%) Windows XP
10 7 (7.61%) Firewall
10 7 (7.61%) Incident Management
11 6 (6.52%) MS Exchange
11 6 (6.52%) Windows 8
12 5 (5.43%) Windows Server 2012
12 5 (5.43%) Apple iOS
12 5 (5.43%) Internet
12 5 (5.43%) VPN
12 5 (5.43%) Service Management
12 5 (5.43%) Mac OS
12 5 (5.43%) Security Cleared

1st Line Support Engineer Skill Set
Top Related IT Skills in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 6 (6.52%) MS Exchange
2 3 (3.26%) IBM Notes
3 2 (2.17%) Exchange Server 2010
3 2 (2.17%) IIS
4 1 (1.09%) Blackberry Enterprise Server
4 1 (1.09%) Exchange Server 2013
4 1 (1.09%) JBoss
4 1 (1.09%) SAS
4 1 (1.09%) SharePoint
4 1 (1.09%) Skype for Business
Applications
1 33 (35.87%) MS Office
2 10 (10.87%) MS Excel
3 4 (4.35%) Spreadsheet
Cloud Services
1 4 (4.35%) Office 365
2 2 (2.17%) Microsoft Azure
Communications & Networking
1 12 (13.04%) TCP/IP
2 7 (7.61%) Firewall
3 5 (5.43%) Internet
3 5 (5.43%) VPN
4 4 (4.35%) DHCP
4 4 (4.35%) DNS
4 4 (4.35%) LAN
5 3 (3.26%) Wireless
6 2 (2.17%) VoIP
6 2 (2.17%) WAN
7 1 (1.09%) 3G
7 1 (1.09%) DMVPN
7 1 (1.09%) IP Telephony
7 1 (1.09%) Network Security
7 1 (1.09%) Skype
7 1 (1.09%) Wi-Fi
Database & Business Intelligence
1 2 (2.17%) RDBMS
1 2 (2.17%) Relational Database
Development Applications
1 1 (1.09%) ClearCase
General
1 3 (3.26%) Telecoms
2 2 (2.17%) Finance
3 1 (1.09%) Banking
3 1 (1.09%) Manufacturing
3 1 (1.09%) Retail
Libraries, Frameworks & Software Standards
1 2 (2.17%) HTML
Miscellaneous
1 4 (4.35%) iPhone
2 3 (3.26%) Blackberry
3 2 (2.17%) Analytical Skills
3 2 (2.17%) Fat Client
3 2 (2.17%) Thin Client
3 2 (2.17%) Video Conferencing
4 1 (1.09%) Digital Media
4 1 (1.09%) Driving Licence
4 1 (1.09%) iPad
4 1 (1.09%) Mathematics
4 1 (1.09%) PKI
Operating Systems
1 65 (70.65%) Windows
2 37 (40.22%) Windows 7
3 8 (8.70%) Windows Server
4 7 (7.61%) Windows XP
5 6 (6.52%) Windows 8
6 5 (5.43%) Apple iOS
6 5 (5.43%) Mac OS
6 5 (5.43%) Windows Server 2012
7 4 (4.35%) Mac OS X
7 4 (4.35%) Windows Server 2008
8 3 (3.26%) Windows 10
9 2 (2.17%) Linux
10 1 (1.09%) AIX
10 1 (1.09%) Unix
10 1 (1.09%) Windows Mobile
Processes & Methodologies
1 12 (13.04%) ITIL
1 12 (13.04%) Network Management
1 12 (13.04%) Service Delivery
2 10 (10.87%) Time Management
3 7 (7.61%) Incident Management
4 5 (5.43%) Service Management
5 2 (2.17%) Asset Management
5 2 (2.17%) Change Management
5 2 (2.17%) Migration
6 1 (1.09%) Business Continuity
6 1 (1.09%) Configuration Management
6 1 (1.09%) CRM
6 1 (1.09%) ERP
6 1 (1.09%) Fault Management
6 1 (1.09%) ITIL V3
6 1 (1.09%) Network Monitoring
6 1 (1.09%) Validation
6 1 (1.09%) Web Development
Programming Languages
1 3 (3.26%) SQL
2 1 (1.09%) C
2 1 (1.09%) Java
2 1 (1.09%) JavaScript
2 1 (1.09%) PHP
2 1 (1.09%) PowerShell
Qualifications
1 10 (10.87%) DBS Check
2 5 (5.43%) Security Cleared
3 3 (3.26%) Degree
3 3 (3.26%) SC Cleared
4 2 (2.17%) DV Cleared
5 1 (1.09%) CCNA
5 1 (1.09%) Cisco Certification
5 1 (1.09%) Network+ Certification
Quality Assurance & Compliance
1 19 (20.65%) SLA
System Software
1 45 (48.91%) Active Directory
2 10 (10.87%) VMware Infrastructure
3 1 (1.09%) Terminal Services
3 1 (1.09%) Virtual Machines
3 1 (1.09%) XenApp
Systems Management
1 3 (3.26%) SCCM
2 1 (1.09%) AirWatch
2 1 (1.09%) BladeLogic
2 1 (1.09%) Cisco Prime
2 1 (1.09%) Forefront Identity Manager
2 1 (1.09%) OpenView Configuration Management
Vendors
1 37 (40.22%) Microsoft
2 12 (13.04%) VMware
3 11 (11.96%) Apple
3 11 (11.96%) Citrix
4 4 (4.35%) Cisco
5 3 (3.26%) Lotus
6 2 (2.17%) LANDesk
6 2 (2.17%) Remedy
7 1 (1.09%) Avaya
7 1 (1.09%) Bomgar
7 1 (1.09%) CheckPoint
7 1 (1.09%) Dell
7 1 (1.09%) GENBAND
7 1 (1.09%) Juniper
7 1 (1.09%) Peregrine
7 1 (1.09%) SolarWinds
Manchester, Lancashire
onezeero.
Rate: £10 - £12 per hour
Posted: Yesterday