The first table below looks at the demand for the 1st Line Support Engineer role in IT contracts advertised for the England region. Included is a guide to the average contractor rates offered in IT contracts that have cited 1st Line Support Engineer in their job title over the 3 months to 24 April 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the England region.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
24 Apr 2014
Same period 2013 Same period 2012
First Line Support Engineer
Rank 503 488 527
Rank change year-on-year
-15 +39
Contract jobs requiring a 1st Line Support Engineer 61 28 40
As % of all contract IT jobs located in England 0.12% 0.065% 0.072%
As % of the Job Titles category 0.13% 0.070% 0.078%
Number of daily rates quoted 16 3 4
Average daily rate £115 £140 £101
Average daily rate % change year-on-year
-17.85% +38.27%
90% offered a daily rate of more than £98 £124 £100
10% offered a daily rate of more than £123 £148 £136
UK excluding London average daily rate £115 £135 £103
% change year-on-year
-14.81% +31.70%
Number of hourly rates quoted 31 14 23
Average hourly rate £10.00 £11.50 £12.00
Average hourly rate % change year-on-year
-13.04% -4.16%
90% offered a hourly rate of more than £9.00 £10.65 £8.80
10% offered a hourly rate of more than £14.00 £11.68 £16.00
UK excluding London average hourly rate £11.50 £11.50 £11.50
Job Titles Category
England
Contract IT job ads with a match in the
Job Titles category
45860 39882 51429
As % of all contract IT jobs located in England 92.27% 92.73% 92.77%
Number of daily rates quoted 28497 23419 28960
Average daily rate £395 £400 £400
Average daily rate % change year-on-year
-1.25% -
90% offered a daily rate of more than £230 £240 £240
10% offered a daily rate of more than £550 £575 £575
UK excluding London average daily rate £350 £350 £350
Number of hourly rates quoted 1848 2045 2410
Average hourly rate £17.50 £18.00 £19.00
Average hourly rate % change year-on-year
-2.77% -5.26%
90% offered a hourly rate of more than £11.00 £11.00 £11.37
10% offered a hourly rate of more than £42.50 £40.00 £40.00
UK excluding London average hourly rate £17.50 £17.50 £19.00
% change year-on-year
- -7.89%
1st Line Support Engineer
UK

1st Line Support Engineer
Jobs Demand Trend in England

This chart provides a 3-month moving total of IT contractor jobs citing 1st Line Support Engineer in the job title across the England region as a proportion of the total demand within the Job Titles category.

1st Line Support Engineer Jobs Demand Trend in England

1st Line Support Engineer
Daily Rate Trend in England

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing 1st Line Support Engineer across the England region.

1st Line Support Engineer Daily Rate Trend in England

1st Line Support Engineer
Hourly Rate Trend in England

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing 1st Line Support Engineer across the England region.

1st Line Support Engineer Hourly Rate Trend in England

1st Line Support Engineer
Contract Job Locations in England

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing 1st Line Support Engineer within the England region over the 3 months to 24 April 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Find
Job
Vacancies
London +11 28 £110 -21.42% 4
South East +9 18 £123 - 2
Yorkshire -15 6 £100 -16.66%
West Midlands -20 3 - -
East of England -24 1 - -
South West - 1 - - 1
East Midlands - 1 - -
North West - 1 - -
1st Line Support Engineer
UK

1st Line Support Engineer
Top 30 Related IT Skills in England

For the 6 months to 24 April 2014, IT contractor jobs across the England region that cited 1st Line Support Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 1st Line Support Engineer in their job title.

1 79 (87.78%) Windows
2 55 (61.11%) Windows 7
3 50 (55.56%) Active Directory
4 47 (52.22%) MS Office
5 43 (47.78%) Windows XP
6 32 (35.56%) MS Excel
7 28 (31.11%) Microsoft
8 26 (28.89%) ITIL
9 11 (12.22%) TCP/IP
10 8 (8.89%) Citrix
10 8 (8.89%) MS Exchange
10 8 (8.89%) Windows Vista
11 7 (7.78%) SLA
12 6 (6.67%) Microsoft Certification
12 6 (6.67%) Lotus
12 6 (6.67%) IBM Notes
12 6 (6.67%) VMware
12 6 (6.67%) VMware Infrastructure
12 6 (6.67%) Exchange Server 2010
13 5 (5.56%) iPhone
13 5 (5.56%) Windows Server 2008
13 5 (5.56%) Blackberry
14 4 (4.44%) MCSE
14 4 (4.44%) Adobe
15 3 (3.33%) SC Cleared
15 3 (3.33%) Security Cleared
15 3 (3.33%) MCITP
15 3 (3.33%) LANDesk
15 3 (3.33%) Novell
15 3 (3.33%) iPad

1st Line Support Engineer
Top Related IT Skills in England by Category

For the 6 months to 24 April 2014, IT contractor jobs across the England region that cited 1st Line Support Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 1st Line Support Engineer in their job title. Up to 20 skills are shown per category.

Application Platforms
1 8 (8.89%) MS Exchange
2 6 (6.67%) Exchange Server 2010
2 6 (6.67%) IBM Notes
3 1 (1.11%) Exchange Server 2013
Applications
1 47 (52.22%) MS Office
2 32 (35.56%) MS Excel
Business Applications
1 3 (3.33%) Eikon
Communications & Networking
1 11 (12.22%) TCP/IP
2 3 (3.33%) LAN
2 3 (3.33%) WAN
3 2 (2.22%) Broadband
3 2 (2.22%) Internet
4 1 (1.11%) DNS
4 1 (1.11%) SAN
General
1 3 (3.33%) Finance
1 3 (3.33%) Manufacturing
1 3 (3.33%) Banking
2 2 (2.22%) Local Government
3 1 (1.11%) Italian Language
3 1 (1.11%) Japanese Language
3 1 (1.11%) Russian Language
Miscellaneous
1 5 (5.56%) Blackberry
1 5 (5.56%) iPhone
2 3 (3.33%) Handset
2 3 (3.33%) NHS
2 3 (3.33%) iPad
3 2 (2.22%) Client/Server
3 2 (2.22%) Mainframe
3 2 (2.22%) Social Media
4 1 (1.11%) Video Conferencing
Operating Systems
1 79 (87.78%) Windows
2 55 (61.11%) Windows 7
3 43 (47.78%) Windows XP
4 8 (8.89%) Windows Vista
5 5 (5.56%) Windows Server 2008
6 3 (3.33%) Windows 8
6 3 (3.33%) Windows Server 2003
7 2 (2.22%) VME
8 1 (1.11%) Linux
8 1 (1.11%) Windows 2000
8 1 (1.11%) Windows NT
8 1 (1.11%) Windows Server 2012
Processes & Methodologies
1 26 (28.89%) ITIL
2 2 (2.22%) CRM
3 1 (1.11%) Web Development
Programming Languages
1 1 (1.11%) SQL
Qualifications
1 6 (6.67%) Microsoft Certification
2 4 (4.44%) MCSE
3 3 (3.33%) MCP
3 3 (3.33%) MCITP
3 3 (3.33%) SC Cleared
3 3 (3.33%) Security Cleared
4 2 (2.22%) MCTS
5 1 (1.11%) CCNA
5 1 (1.11%) Cisco Certification
5 1 (1.11%) EMC Certification
Quality Assurance & Compliance
1 7 (7.78%) SLA
System Software
1 50 (55.56%) Active Directory
2 6 (6.67%) VMware Infrastructure
3 1 (1.11%) XenApp
3 1 (1.11%) XenServer
3 1 (1.11%) vSphere
3 1 (1.11%) Terminal Server
Systems Management
1 1 (1.11%) ZENworks
Vendors
1 28 (31.11%) Microsoft
2 8 (8.89%) Citrix
3 6 (6.67%) Lotus
3 6 (6.67%) VMware
4 4 (4.44%) Adobe
5 3 (3.33%) Fidessa
5 3 (3.33%) Novell
5 3 (3.33%) SAP
5 3 (3.33%) LANDesk
5 3 (3.33%) Reuters
5 3 (3.33%) Bloomberg
6 2 (2.22%) Cisco
6 2 (2.22%) HP
6 2 (2.22%) Dell
7 1 (1.11%) EMC
7 1 (1.11%) Remedy
7 1 (1.11%) 3PAR
7 1 (1.11%) Altiris
Milton Keynes, Buckinghamshire
LA International
Rate: Market Rates Apply
Posted: Yesterday
Hampshire
Nicoll Curtin
Rate: £9 - £11 per hour
Posted: 17 days ago
Coventry
CPS Group
Rate: £10 per hour
Posted: 24 days ago
Wokingham
Premier Group
Rate: £18000 - £23000 per annum
Posted: 27 days ago