The table below looks at the statistics for the 1st Line Support Engineer role in IT contracts advertised for the England region. Included is a guide to the average contractor rates offered in IT contracts that have cited 1st Line Support Engineer in their job title over the 3 months to 27 February 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
27 Feb 2015
Same period 2014 Same period 2013
First Line Support Engineer
Rank 542 513 480
Rank change year-on-year
-29 -33
Contract jobs requiring a 1st Line Support Engineer 22 33 34
As % of all contract IT jobs located in England 0.046% 0.072% 0.083%
As % of the Job Titles category 0.050% 0.078% 0.090%
Number of daily rates quoted 1 8 6
Average daily rate
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of your Daily Rate
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£225 £121 £123
Average daily rate % change year-on-year
+85.56% -1.02%
UK excluding London average daily rate £130 £123 £125
% change year-on-year
+6.12% -2.00%
Number of hourly rates quoted 5 11 19
Average hourly rate £14.00 £11.50 £11.50
Average hourly rate % change year-on-year
+21.73% -
90% offered a hourly rate of more than £13.61 £10.00 £9.17
10% offered a hourly rate of more than £16.20 £13.00 £12.20
UK excluding London average hourly rate £14.17 £12.75 £11.50
% change year-on-year
+11.15% +10.86%
1st Line Support Engineer
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
England
Contract IT job ads with a match in the
Job Titles category
44005 42325 37797
As % of all contract IT jobs located in England 92.39% 92.52% 92.81%
Number of daily rates quoted 27481 25452 22049
Average daily rate £400 £400 £400
90% offered a daily rate of more than £250 £225 £238
10% offered a daily rate of more than £563 £563 £575
UK excluding London average daily rate £375 £350 £345
% change year-on-year
+7.14% +1.44%
Number of hourly rates quoted 1708 1839 2121
Average hourly rate £17.50 £17.50 £18.00
Average hourly rate % change year-on-year
- -2.77%
90% offered a hourly rate of more than £11.00 £11.50 £11.00
10% offered a hourly rate of more than £41.50 £40.00 £40.00
UK excluding London average hourly rate £16.74 £17.00 £17.50
% change year-on-year
-1.55% -2.85%

1st Line Support Engineer
Jobs Demand Trend in England

This chart provides a 3-month moving total of IT contractor jobs citing 1st Line Support Engineer in the job title across the England region as a proportion of the total demand within the Job Titles category.

1st Line Support Engineer Jobs Demand Trend in England

1st Line Support Engineer
Daily Rate Trend in England

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing 1st Line Support Engineer across the England region.

1st Line Support Engineer Daily Rate Trend in England

1st Line Support Engineer
Hourly Rate Trend in England

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing 1st Line Support Engineer across the England region.

1st Line Support Engineer Hourly Rate Trend in England

1st Line Support Engineer
Contract Job Locations in England

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing 1st Line Support Engineer within the England region over the 3 months to 27 February 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
South East -34 8 £225 +83.67% 2
London -16 7 - - 5
East Midlands - 3 - - 1
East of England +5 2 - - 1
South West -20 2 - - 1
West Midlands - - - -
North West - - - - 1
Yorkshire - - - - 1
1st Line Support Engineer
UK

1st Line Support Engineer
Top 30 Related IT Skills in England

For the 6 months to 27 February 2015, IT contractor jobs across the England region that cited 1st Line Support Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 1st Line Support Engineer in their job title.

1 52 (74.29%) Windows
2 28 (40.00%) Active Directory
3 21 (30.00%) Windows 7
3 21 (30.00%) MS Office
4 18 (25.71%) Microsoft
5 17 (24.29%) ITIL
5 17 (24.29%) Windows XP
6 13 (18.57%) MS Excel
7 6 (8.57%) Windows 8
7 6 (8.57%) MS Exchange
8 5 (7.14%) Security Cleared
9 4 (5.71%) SC Cleared
9 4 (5.71%) TCP/IP
9 4 (5.71%) SLA
9 4 (5.71%) Bloomberg
9 4 (5.71%) Apple
10 3 (4.29%) Wi-Fi
10 3 (4.29%) Internet
10 3 (4.29%) Reuters
10 3 (4.29%) Blackberry
10 3 (4.29%) Blackberry Enterprise Server
10 3 (4.29%) DNS
10 3 (4.29%) DHCP
10 3 (4.29%) Exchange Server 2010
10 3 (4.29%) Degree
11 2 (2.86%) Retail
11 2 (2.86%) Structured Cabling
11 2 (2.86%) ITIL Foundation Certificate
11 2 (2.86%) Kerio
11 2 (2.86%) VCP4

1st Line Support Engineer
Top Related IT Skills in England by Category

For the 6 months to 27 February 2015, IT contractor jobs across the England region that cited 1st Line Support Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 1st Line Support Engineer in their job title. Up to 20 skills are shown per category.

Application Platforms
1 6 (8.57%) MS Exchange
2 3 (4.29%) Blackberry Enterprise Server
2 3 (4.29%) Exchange Server 2010
3 1 (1.43%) IBM Notes
Applications
1 21 (30.00%) MS Office
2 13 (18.57%) MS Excel
3 1 (1.43%) MS PowerPoint
Communications & Networking
1 4 (5.71%) TCP/IP
2 3 (4.29%) DHCP
2 3 (4.29%) Internet
2 3 (4.29%) Wi-Fi
2 3 (4.29%) DNS
3 2 (2.86%) Intranet
3 2 (2.86%) Wireless
3 2 (2.86%) Structured Cabling
4 1 (1.43%) LAN
4 1 (1.43%) VPN
General
1 2 (2.86%) Retail
2 1 (1.43%) Multimedia
2 1 (1.43%) Retail Banking
2 1 (1.43%) Marketing
2 1 (1.43%) Korean Language
2 1 (1.43%) Spanish Language
2 1 (1.43%) Pharmaceutical
2 1 (1.43%) Electronics
2 1 (1.43%) Telecoms
2 1 (1.43%) Finance
2 1 (1.43%) Banking
Libraries, Frameworks & Software Standards
1 1 (1.43%) EDI
Miscellaneous
1 3 (4.29%) Blackberry
2 1 (1.43%) Management Information System
2 1 (1.43%) Statistics
2 1 (1.43%) Mobile App
2 1 (1.43%) Analytical Skills
2 1 (1.43%) NHS
Operating Systems
1 52 (74.29%) Windows
2 21 (30.00%) Windows 7
3 17 (24.29%) Windows XP
4 6 (8.57%) Windows 8
5 2 (2.86%) UNIX
5 2 (2.86%) Mac OS X
5 2 (2.86%) Solaris
5 2 (2.86%) Linux
6 1 (1.43%) Windows 2000
6 1 (1.43%) Windows Server 2003
6 1 (1.43%) Windows Vista
6 1 (1.43%) Windows Server 2008
6 1 (1.43%) Mac OS
6 1 (1.43%) Windows Server 2012
Processes & Methodologies
1 17 (24.29%) ITIL
2 2 (2.86%) CRM
2 2 (2.86%) Service Management
3 1 (1.43%) Service Delivery
3 1 (1.43%) ITSM
3 1 (1.43%) Asset Management
3 1 (1.43%) Network Design
3 1 (1.43%) Incident Management
3 1 (1.43%) Creative Marketing
3 1 (1.43%) Time Management
3 1 (1.43%) Data Protection
3 1 (1.43%) ITIL V3
3 1 (1.43%) ERP
3 1 (1.43%) Project Management
Programming Languages
1 1 (1.43%) SQL
Qualifications
1 5 (7.14%) Security Cleared
2 4 (5.71%) SC Cleared
3 3 (4.29%) Degree
4 2 (2.86%) VCP4
4 2 (2.86%) ITIL Foundation Certificate
4 2 (2.86%) MCSA
4 2 (2.86%) Microsoft Certification
5 1 (1.43%) A+ Certification
5 1 (1.43%) Network+ Certification
5 1 (1.43%) MCTS
5 1 (1.43%) CCNP
5 1 (1.43%) CCNA
5 1 (1.43%) Cisco Certification
5 1 (1.43%) MCP
Quality Assurance & Compliance
1 4 (5.71%) SLA
System Software
1 28 (40.00%) Active Directory
2 1 (1.43%) Firmware
Vendors
1 18 (25.71%) Microsoft
2 4 (5.71%) Apple
2 4 (5.71%) Bloomberg
3 3 (4.29%) Reuters
4 2 (2.86%) Kerio
4 2 (2.86%) Sun
4 2 (2.86%) HP
5 1 (1.43%) Citrix
5 1 (1.43%) Lotus
5 1 (1.43%) SAP
North London
Oscar Associates (UK) Ltd
Rate: £14 - £20 per hour
Posted: 2 days ago
East London
Oscar Associates (UK) Ltd
Rate: £14 - £20 per hour
Posted: 4 days ago