The first table below looks at the demand for the 1st Line Support Engineer role in IT contracts advertised for the England region. Included is a guide to the average contractor rates offered in IT contracts that have cited 1st Line Support Engineer in their job title over the 3 months to 1 August 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the England region.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
1 Aug 2014
Same period 2013 Same period 2012
First Line Support Engineer
Rank 490 529 550
Rank change year-on-year
+39 +21
Contract jobs requiring a 1st Line Support Engineer 63 20 20
As % of all contract IT jobs located in England 0.13% 0.043% 0.038%
As % of the Job Titles category 0.14% 0.046% 0.041%
Number of daily rates quoted 10 2 2
Average daily rate
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£130 £123 £115
Average daily rate % change year-on-year
+6.12% +6.52%
90% offered a daily rate of more than £105 £121 £111
10% offered a daily rate of more than £173 £125 £119
UK excluding London average daily rate £130 - £115
Number of hourly rates quoted 43 10 10
Average hourly rate £11.50 £13.75 £10.25
Average hourly rate % change year-on-year
-16.36% +34.14%
90% offered a hourly rate of more than £10.50 £9.95 £8.95
10% offered a hourly rate of more than £17.00 £15.20 £110.00
UK excluding London average hourly rate £16.00 £13.75 £11.00
% change year-on-year
+16.36% +25.00%
Job Titles Category
England
Contract IT job ads with a match in the
Job Titles category
45626 43161 49005
As % of all contract IT jobs located in England 92.44% 92.60% 92.63%
Number of daily rates quoted 28137 25930 28012
Average daily rate £400 £400 £400
90% offered a daily rate of more than £225 £238 £238
10% offered a daily rate of more than £550 £575 £575
UK excluding London average daily rate £350 £350 £350
Number of hourly rates quoted 1836 1961 2542
Average hourly rate £16.50 £18.00 £19.68
Average hourly rate % change year-on-year
-8.33% -8.53%
90% offered a hourly rate of more than £10.50 £11.00 £11.50
10% offered a hourly rate of more than £37.50 £40.00 £41.00
UK excluding London average hourly rate £16.50 £17.00 £18.50
% change year-on-year
-2.94% -8.10%
1st Line Support Engineer
UK

1st Line Support Engineer
Jobs Demand Trend in England

This chart provides a 3-month moving total of IT contractor jobs citing 1st Line Support Engineer in the job title across the England region as a proportion of the total demand within the Job Titles category.

1st Line Support Engineer Jobs Demand Trend in England

1st Line Support Engineer
Daily Rate Trend in England

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing 1st Line Support Engineer across the England region.

1st Line Support Engineer Daily Rate Trend in England

1st Line Support Engineer
Hourly Rate Trend in England

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing 1st Line Support Engineer across the England region.

1st Line Support Engineer Hourly Rate Trend in England

1st Line Support Engineer
Contract Job Locations in England

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing 1st Line Support Engineer within the England region over the 3 months to 1 August 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
London +32 32 £173 +40.81% 2
South East +6 20 £130 - 2
North West - 2 - -
East Midlands -1 1 - -
Yorkshire -2 1 - - 2
South West -31 1 - - 2
East of England - 1 - -
1st Line Support Engineer
UK

1st Line Support Engineer
Top 30 Related IT Skills in England

For the 6 months to 1 August 2014, IT contractor jobs across the England region that cited 1st Line Support Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 1st Line Support Engineer in their job title.

1 104 (80.62%) Windows
2 76 (58.91%) Active Directory
2 76 (58.91%) Windows 7
3 72 (55.81%) MS Office
4 54 (41.86%) MS Excel
5 53 (41.09%) ITIL
6 41 (31.78%) Windows XP
7 24 (18.60%) Microsoft
8 11 (8.53%) TCP/IP
9 10 (7.75%) SLA
9 10 (7.75%) Citrix
10 9 (6.98%) LAN
10 9 (6.98%) Windows Vista
11 8 (6.20%) Windows Server 2008
11 8 (6.20%) WAN
11 8 (6.20%) MS Exchange
11 8 (6.20%) Windows Server 2003
12 6 (4.65%) Security Cleared
12 6 (4.65%) Telecoms
12 6 (4.65%) Microsoft Certification
13 5 (3.88%) Cisco Certification
13 5 (3.88%) CCNA
13 5 (3.88%) SC Cleared
14 4 (3.10%) VMware Infrastructure
14 4 (3.10%) iPhone
14 4 (3.10%) Windows 8
14 4 (3.10%) Blackberry
14 4 (3.10%) NHS
14 4 (3.10%) VMware
14 4 (3.10%) Adobe

1st Line Support Engineer
Top Related IT Skills in England by Category

For the 6 months to 1 August 2014, IT contractor jobs across the England region that cited 1st Line Support Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 1st Line Support Engineer in their job title. Up to 20 skills are shown per category.

Application Platforms
1 8 (6.20%) MS Exchange
2 3 (2.33%) IBM Notes
2 3 (2.33%) Exchange Server 2010
3 2 (1.55%) Exchange Server 2003
4 1 (0.78%) Blackberry Enterprise Server
4 1 (0.78%) Exchange Server 2013
4 1 (0.78%) Lync
4 1 (0.78%) Exchange Server 2007
Applications
1 72 (55.81%) MS Office
2 54 (41.86%) MS Excel
3 1 (0.78%) Spreadsheet
Cloud Services
1 2 (1.55%) Office 365
Communications & Networking
1 11 (8.53%) TCP/IP
2 9 (6.98%) LAN
3 8 (6.20%) WAN
4 3 (2.33%) VPN
5 2 (1.55%) Internet
5 2 (1.55%) Broadband
6 1 (0.78%) Ethernet
6 1 (0.78%) DNS
6 1 (0.78%) SAN
6 1 (0.78%) Firewall
General
1 6 (4.65%) Telecoms
2 3 (2.33%) Manufacturing
3 1 (0.78%) Finance
3 1 (0.78%) French Language
3 1 (0.78%) German Language
3 1 (0.78%) Japanese Language
3 1 (0.78%) Russian Language
3 1 (0.78%) Spanish Language
Miscellaneous
1 4 (3.10%) iPhone
1 4 (3.10%) Blackberry
1 4 (3.10%) NHS
2 3 (2.33%) Handset
2 3 (2.33%) iPad
3 2 (1.55%) Video Conferencing
3 2 (1.55%) Social Media
4 1 (0.78%) EqualLogic
Operating Systems
1 104 (80.62%) Windows
2 76 (58.91%) Windows 7
3 41 (31.78%) Windows XP
4 9 (6.98%) Windows Vista
5 8 (6.20%) Windows Server 2008
5 8 (6.20%) Windows Server 2003
6 4 (3.10%) Windows 8
7 3 (2.33%) Windows 2000
8 2 (1.55%) Windows Server 2012
8 2 (1.55%) Linux
9 1 (0.78%) Windows NT
9 1 (0.78%) Android
Processes & Methodologies
1 53 (41.09%) ITIL
2 4 (3.10%) CRM
3 3 (2.33%) Incident Management
4 1 (0.78%) Service Management
4 1 (0.78%) Change Management
4 1 (0.78%) Risk Management
4 1 (0.78%) Capacity Management
4 1 (0.78%) Performance Analysis
4 1 (0.78%) Problem Management
Qualifications
1 6 (4.65%) Security Cleared
1 6 (4.65%) Microsoft Certification
2 5 (3.88%) Cisco Certification
2 5 (3.88%) CCNA
2 5 (3.88%) SC Cleared
3 4 (3.10%) MCSE
3 4 (3.10%) MCP
4 3 (2.33%) MCTS
4 3 (2.33%) MCITP
5 1 (0.78%) MCSA
5 1 (0.78%) EMC Certification
5 1 (0.78%) DV Cleared
Quality Assurance & Compliance
1 10 (7.75%) SLA
System Software
1 76 (58.91%) Active Directory
2 4 (3.10%) VMware Infrastructure
3 2 (1.55%) vSphere
3 2 (1.55%) XenApp
4 1 (0.78%) VMware ESX
4 1 (0.78%) Terminal Server
4 1 (0.78%) VMware ESXi
4 1 (0.78%) XenServer
Systems Management
1 1 (0.78%) NetBackup
1 1 (0.78%) Backup Exec
1 1 (0.78%) Nagios
1 1 (0.78%) ZENworks
1 1 (0.78%) Symantec Enterprise Vault
1 1 (0.78%) Opsview
1 1 (0.78%) Cacti
Vendors
1 24 (18.60%) Microsoft
2 10 (7.75%) Citrix
3 4 (3.10%) VMware
3 4 (3.10%) Adobe
4 3 (2.33%) SAP
4 3 (2.33%) HP
4 3 (2.33%) Dell
4 3 (2.33%) Lotus
5 2 (1.55%) Apple
5 2 (1.55%) Salesforce.com
5 2 (1.55%) Cisco
6 1 (0.78%) EMC
6 1 (0.78%) Juniper
6 1 (0.78%) CA
6 1 (0.78%) Novell
6 1 (0.78%) Veritas
6 1 (0.78%) Bloomberg
6 1 (0.78%) Symantec
6 1 (0.78%) Nimsoft
6 1 (0.78%) 3PAR
London
Marcus Donald People
Rate: £10 to £12 per hour
Posted: 2 days ago
Dudley
Interquest - Korus Group - Brighton
Rate: £15 - £19 per hour
Posted: 8 days ago