2nd Line Support Analyst Contracts in the North of England

Second Line Support Analyst
England > North of England

The median Second Line Support Analyst daily rate in the North of England is £190 according to job vacancies posted during the 6 months to 6 May 2024.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
6 May 2024
Same period 2023 Same period 2022
Rank 184 213 231
Rank change year-on-year +29 +18 -43
Contract jobs requiring a 2nd Line Support Analyst 5 3 16
As % of all contract jobs advertised in the North of England 0.11% 0.052% 0.22%
As % of the Job Titles category 0.11% 0.054% 0.23%
Number of daily rates quoted 5 2 12
10th Percentile £183 £177 -
25th Percentile £185 £185 £158
Median daily rate (50th Percentile) £190 £204 £168
Median % change year-on-year -6.75% +21.64% +4.69%
75th Percentile £195 £225 £176
90th Percentile £227 £236 -
England median daily rate £193 £225 £185
% change year-on-year -14.44% +21.62% +6.47%
Number of hourly rates quoted 0 1 2
10th Percentile - - -
25th Percentile - - £15.25
Median hourly rate - £14.25 £15.50
Median % change year-on-year - -8.06% -
75th Percentile - - £15.75
90th Percentile - - -
England median hourly rate - £15.13 £22.00
% change year-on-year - -31.25% +27.54%

All Contract IT Job Vacancies
North of England

The following table is for comparison with the above and includes summary statistics for all contract IT job vacancies advertised in the North of England. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

Contract vacancies in the North of England with a recognized job title 4,385 5,534 6,958
% of contract IT jobs with a recognized job title 93.14% 95.30% 96.92%
Number of daily rates quoted 2,750 3,909 5,115
10th Percentile £263 £281 £200
25th Percentile £385 £411 £363
Median daily rate (50th Percentile) £475 £500 £475
Median % change year-on-year -5.00% +5.26% +11.76%
75th Percentile £580 £600 £552
90th Percentile £675 £684 £638
England median daily rate £525 £550 £525
% change year-on-year -4.55% +4.76% +7.69%
Number of hourly rates quoted 394 160 281
10th Percentile £11.02 £14.00 £11.00
25th Percentile £12.53 £18.76 £14.00
Median hourly rate £20.00 £31.63 £18.50
Median % change year-on-year -36.76% +70.96% +3.73%
75th Percentile £45.97 £50.72 £28.75
90th Percentile £60.00 £66.07 £51.45
England median hourly rate £36.50 £44.32 £22.50
% change year-on-year -17.64% +96.98% +2.27%

2nd Line Support Analyst
Job Vacancy Trend in the North of England

Job postings that featured 2nd Line Support Analyst in the job title as a proportion of all IT jobs advertised in the North of England.

Job vacancy trend for 2nd Line Support Analyst in the North of England

2nd Line Support Analyst
Contractor Daily Rate Trend in the North of England

3-month moving average daily rate quoted in jobs citing 2nd Line Support Analyst in the North of England.

Daily rate trend for 2nd Line Support Analyst in the North of England

2nd Line Support Analyst
Contractor Hourly Rate Trend in the North of England

3-month moving average hourly rates quoted in jobs citing 2nd Line Support Analyst in the North of England.

Hourly rate trend for 2nd Line Support Analyst in the North of England

2nd Line Support Analyst
Contract Job Locations in the North of England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing 2nd Line Support Analyst within the North of England region over the 6 months to 6 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
Yorkshire +23 3 £190 -19.15%
North West +26 2 £218 +26.09% 1
2nd Line Support Analyst
England

2nd Line Support Analyst Skill Set
Top 30 Co-occurring Skills and Capabilities in the North of England

For the 6 months to 6 May 2024, 2nd Line Support Analyst contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the North of England region featuring 2nd Line Support Analyst in the job title.

1 5 (100.00%) Windows
1 5 (100.00%) Microsoft
1 5 (100.00%) Active Directory
2 4 (80.00%) Microsoft 365
2 4 (80.00%) Microsoft Intune
2 4 (80.00%) Windows 10
2 4 (80.00%) Customer Service
3 3 (60.00%) Azure
3 3 (60.00%) Social Skills
3 3 (60.00%) Law
4 2 (40.00%) Microsoft Office
4 2 (40.00%) ITIL
5 1 (20.00%) MCP
5 1 (20.00%) DHCP
5 1 (20.00%) DNS
5 1 (20.00%) Microsoft Certification
5 1 (20.00%) A+ Certification
5 1 (20.00%) Apple
5 1 (20.00%) Degree
5 1 (20.00%) SCCM
5 1 (20.00%) Time Management
5 1 (20.00%) VMware Infrastructure
5 1 (20.00%) PowerShell
5 1 (20.00%) Hyper-V
5 1 (20.00%) VMware
5 1 (20.00%) Mobile Device Management
5 1 (20.00%) Virtual Environments
5 1 (20.00%) Virtual Servers
5 1 (20.00%) Windows Server 2016
5 1 (20.00%) Windows Server 2019

2nd Line Support Analyst Skill Set
Co-occurring Skills and Capabilities in the North of England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 2 (40.00%) Microsoft Office
Cloud Services
1 4 (80.00%) Microsoft 365
2 3 (60.00%) Azure
Communications & Networking
1 1 (20.00%) DHCP
1 1 (20.00%) DNS
General
1 3 (60.00%) Law
1 3 (60.00%) Social Skills
Operating Systems
1 5 (100.00%) Windows
2 4 (80.00%) Windows 10
3 1 (20.00%) Windows Server 2016
3 1 (20.00%) Windows Server 2019
Processes & Methodologies
1 4 (80.00%) Customer Service
2 2 (40.00%) ITIL
3 1 (20.00%) Mobile Device Management
3 1 (20.00%) Time Management
3 1 (20.00%) Virtual Environments
Programming Languages
1 1 (20.00%) PowerShell
Qualifications
1 1 (20.00%) A+ Certification
1 1 (20.00%) Degree
1 1 (20.00%) MCP
1 1 (20.00%) Microsoft Certification
System Software
1 5 (100.00%) Active Directory
2 1 (20.00%) Hyper-V
2 1 (20.00%) Virtual Servers
2 1 (20.00%) VMware Infrastructure
Systems Management
1 4 (80.00%) Microsoft Intune
2 1 (20.00%) SCCM
Vendors
1 5 (100.00%) Microsoft
2 1 (20.00%) Apple
2 1 (20.00%) VMware