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2nd Line Support Analyst Contracts in the North West
 
Demand Trend Daily Rate Trend Hourly Rate Trend Job Locations Related Skills

The first table below looks at the demand for the 2nd Line Support Analyst role in IT contracts advertised for the North West region. Included is a guide to the average contractor rates offered in IT contracts that have cited 2nd Line Support Analyst in their job title over the 3 months to 19 June 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the North West region.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
19 Jun 2013		 Same period 2012 Same period 2011
Second Line Support Analyst
Rank 115 132 121
Rank change year-on-year
+17 -11
Contract jobs requiring a 2nd Line Support Analyst 2 2 4
As % of all contract IT jobs located in the North West 0.084% 0.066% 0.132%
As % of the Job Titles category 0.090% 0.072% 0.144%
Number of daily rates quoted 0 0 0
Average daily rate - - -
UK excluding London average daily rate £173 £142 £175
% change year-on-year
+21.26% -18.71%
Number of hourly rates quoted 2 1 1
Average hourly rate £12.75 £15.50 £14.00
Average hourly rate % change year-on-year
-17.74% +10.71%
UK excluding London average hourly rate £13.75 £16.50 £14.00
% change year-on-year
-16.66% +17.85%
All Job Titles
North West
Contract IT job ads with a match in the
Job Titles category		 2232 2786 2784
As % of all contract IT jobs located in the North West 93.51% 91.71% 92.09%
Number of daily rates quoted 1055 1409 1431
Average daily rate £338 £325 £325
Average daily rate % change year-on-year
+3.84% -
90% offered a daily rate of more than £213 £225 £180
10% offered a daily rate of more than £475 £475 £463
UK excluding London average daily rate £350 £350 £350
Number of hourly rates quoted 169 169 209
Average hourly rate £17.50 £19.42 £18.50
Average hourly rate % change year-on-year
-9.88% +4.97%
90% offered a hourly rate of more than £11.00 £12.00 £9.75
10% offered a hourly rate of more than £40.00 £36.50 £40.00
UK excluding London average hourly rate £17.50 £18.00 £19.94
% change year-on-year
-2.77% -9.72%
2nd Line Support Analyst
England

2nd Line Support Analyst
Jobs Demand Trend

This chart provides a 3-month moving total of IT contractor jobs citing 2nd Line Support Analyst across the North West region as a proportion of the total demand within the Job Titles category.

North West 2nd Line Support Analyst Jobs Demand Trend

2nd Line Support Analyst
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing 2nd Line Support Analyst across the North West region.

North West 2nd Line Support Analyst Daily Rate Trend

2nd Line Support Analyst
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing 2nd Line Support Analyst across the North West region.

North West 2nd Line Support Analyst Hourly Rate Trend

2nd Line Support Analyst
Contract Locations

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing 2nd Line Support Analyst within the North West region over the 3 months to 19 June 2013. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)		 Rank Change
on Same Period
Last Year		 Matching
Contract
IT Job Ads		 Average
Daily Rate
Last 3 Months		 Average Daily Rate
% Change
on Same Period
Last Year		 Find
Job
Vacancies
Manchester +6 1 - - 1
Cheshire 0 1 - -
Lancashire - - - -
Merseyside - - - -
2nd Line Support Analyst
England

2nd Line Support Analyst
Top 26 Related IT Skills

For the 6 months to 19 June 2013, IT contractor jobs across the North West region that cited 2nd Line Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 2nd Line Support Analyst in their job title.

1 4 (57.14%) Windows
2 3 (42.86%) ITIL
2 3 (42.86%) Microsoft Certification
2 3 (42.86%) Windows 7
3 2 (28.57%) Remedy
3 2 (28.57%) MS Office
3 2 (28.57%) Microsoft
3 2 (28.57%) Active Directory
3 2 (28.57%) MCP
3 2 (28.57%) MS Exchange
3 2 (28.57%) MS Excel
3 2 (28.57%) SharePoint
4 1 (14.29%) Windows XP
4 1 (14.29%) SMTP
4 1 (14.29%) Citrix
4 1 (14.29%) Internet
4 1 (14.29%) Exchange Server 2010
4 1 (14.29%) Office 365
4 1 (14.29%) Service Desk Management
4 1 (14.29%) Service Management
4 1 (14.29%) Migration
4 1 (14.29%) MCDST
4 1 (14.29%) MCITP
4 1 (14.29%) Windows Vista
4 1 (14.29%) IMAP
4 1 (14.29%) Problem Management

2nd Line Support Analyst
Top Related IT Skills by Category

For the 6 months to 19 June 2013, IT contractor jobs across the North West region that cited 2nd Line Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 2nd Line Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 2 (28.57%) MS Exchange
1 2 (28.57%) SharePoint
2 1 (14.29%) Exchange Server 2010
Applications
1 2 (28.57%) MS Office
1 2 (28.57%) MS Excel
2 1 (14.29%) Office 365
Communications & Networking
1 1 (14.29%) SMTP
1 1 (14.29%) Internet
1 1 (14.29%) IMAP
Operating Systems
1 4 (57.14%) Windows
2 3 (42.86%) Windows 7
3 1 (14.29%) Windows XP
3 1 (14.29%) Windows Vista
Processes & Methodologies
1 3 (42.86%) ITIL
2 1 (14.29%) Service Desk Management
2 1 (14.29%) Service Management
2 1 (14.29%) Migration
2 1 (14.29%) Problem Management
Qualifications
1 3 (42.86%) Microsoft Certification
2 2 (28.57%) MCP
3 1 (14.29%) MCDST
3 1 (14.29%) MCITP
System Software
1 2 (28.57%) Active Directory
Vendors
1 2 (28.57%) Remedy
1 2 (28.57%) Microsoft
2 1 (14.29%) Citrix
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Last Updated Wednesday 19 June 2013
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