The table below looks at the statistics for the 2nd Line Support Analyst role in IT contracts advertised for the North West region. Included is a guide to the average contractor rates offered in IT contracts that have cited 2nd Line Support Analyst in their job title over the 3 months to 2 March 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
2 Mar 2015
Same period 2014 Same period 2013
Second Line Support Analyst
Rank 138 129 114
Rank change year-on-year
-9 -15
Contract jobs requiring a 2nd Line Support Analyst 4 3 6
As % of all contract IT jobs located in the North West 0.12% 0.11% 0.25%
As % of the Job Titles category 0.13% 0.11% 0.28%
Number of daily rates quoted 2 1 1
Average daily rate
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£225 £100 £200
Average daily rate % change year-on-year
+125.00% -50.00%
UK excluding London average daily rate £200 £140 £169
% change year-on-year
+42.85% -17.03%
Number of hourly rates quoted 1 1 1
Average hourly rate £22.00 £16.50 £16.00
Average hourly rate % change year-on-year
+33.33% +3.12%
UK excluding London average hourly rate £16.60 £16.00 £14.50
% change year-on-year
+3.75% +10.34%
2nd Line Support Analyst
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the North West region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
North West
Contract IT job ads with a match in the
Job Titles category
3148 2611 2175
As % of all contract IT jobs located in the North West 92.10% 93.65% 91.97%
Number of daily rates quoted 1707 1340 1067
Average daily rate £375 £350 £325
Average daily rate % change year-on-year
+7.14% +7.69%
90% offered a daily rate of more than £250 £215 £220
10% offered a daily rate of more than £510 £500 £500
UK excluding London average daily rate £375 £350 £345
% change year-on-year
+7.14% +1.44%
Number of hourly rates quoted 194 207 179
Average hourly rate £19.35 £18.00 £17.50
Average hourly rate % change year-on-year
+7.50% +2.85%
90% offered a hourly rate of more than £11.72 £12.49 £10.00
10% offered a hourly rate of more than £49.50 £40.00 £37.50
UK excluding London average hourly rate £16.72 £17.15 £17.50
% change year-on-year
-2.50% -2.00%

2nd Line Support Analyst
Jobs Demand Trend in the North West

This chart provides a 3-month moving total of IT contractor jobs citing 2nd Line Support Analyst in the job title across the North West region as a proportion of the total demand within the Job Titles category.

2nd Line Support Analyst Jobs Demand Trend in the North West

2nd Line Support Analyst
Daily Rate Trend in the North West

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing 2nd Line Support Analyst across the North West region.

2nd Line Support Analyst Daily Rate Trend in the North West

2nd Line Support Analyst
Hourly Rate Trend in the North West

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing 2nd Line Support Analyst across the North West region.

2nd Line Support Analyst Hourly Rate Trend in the North West

2nd Line Support Analyst
Contract Job Locations in the North West

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing 2nd Line Support Analyst within the North West region over the 3 months to 2 March 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Manchester -11 3 £225 +125.00% 3
Cheshire - - - - 1
2nd Line Support Analyst
England

2nd Line Support Analyst
Top 30 Related IT Skills in the North West

For the 6 months to 2 March 2015, IT contractor jobs across the North West region that cited 2nd Line Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 2nd Line Support Analyst in their job title.

1 6 (100.00%) Windows
1 6 (100.00%) Windows 7
2 5 (83.33%) Blackberry
2 5 (83.33%) ITIL
3 4 (66.67%) MS Office
3 4 (66.67%) Microsoft
3 4 (66.67%) Apple iOS
4 3 (50.00%) MS Excel
4 3 (50.00%) Windows XP
4 3 (50.00%) Apple
4 3 (50.00%) Windows Server 2003
4 3 (50.00%) Symantec
5 2 (33.33%) Norton AntiVirus
5 2 (33.33%) Service Management
5 2 (33.33%) Lotus
5 2 (33.33%) HP Data Protector
5 2 (33.33%) MS Exchange
5 2 (33.33%) TCP/IP
5 2 (33.33%) Active Directory
5 2 (33.33%) HP
5 2 (33.33%) Citrix
5 2 (33.33%) IBM Notes
5 2 (33.33%) SQL
5 2 (33.33%) VBA
5 2 (33.33%) Oracle
5 2 (33.33%) Mobile Computing
5 2 (33.33%) Oracle Database
6 1 (16.67%) ITIL Foundation Certificate
6 1 (16.67%) Analytical Skills
6 1 (16.67%) Windows 8

2nd Line Support Analyst
Top Related IT Skills in the North West by Category

For the 6 months to 2 March 2015, IT contractor jobs across the North West region that cited 2nd Line Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 2nd Line Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 2 (33.33%) IBM Notes
1 2 (33.33%) MS Exchange
Applications
1 4 (66.67%) MS Office
2 3 (50.00%) MS Excel
Communications & Networking
1 2 (33.33%) TCP/IP
2 1 (16.67%) IP Telephony
Database & Business Intelligence
1 2 (33.33%) Oracle Database
2 1 (16.67%) Oracle Reports
2 1 (16.67%) Oracle Discoverer
Miscellaneous
1 5 (83.33%) Blackberry
2 2 (33.33%) Mobile Computing
3 1 (16.67%) Analytical Skills
3 1 (16.67%) Mainframe
3 1 (16.67%) iPhone
3 1 (16.67%) iPad
Operating Systems
1 6 (100.00%) Windows
1 6 (100.00%) Windows 7
2 4 (66.67%) Apple iOS
3 3 (50.00%) Windows XP
3 3 (50.00%) Windows Server 2003
4 1 (16.67%) Windows 2000 Server
4 1 (16.67%) Windows 8
Processes & Methodologies
1 5 (83.33%) ITIL
2 2 (33.33%) Service Management
Programming Languages
1 2 (33.33%) SQL
1 2 (33.33%) VBA
Qualifications
1 1 (16.67%) Oracle Certification
1 1 (16.67%) ITIL Foundation Certificate
Quality Assurance & Compliance
1 1 (16.67%) SLA
System Software
1 2 (33.33%) Active Directory
Systems Management
1 2 (33.33%) Norton AntiVirus
1 2 (33.33%) HP Data Protector
2 1 (16.67%) SCCM
Vendors
1 4 (66.67%) Microsoft
2 3 (50.00%) Apple
2 3 (50.00%) Symantec
3 2 (33.33%) Oracle
3 2 (33.33%) HP
3 2 (33.33%) Citrix
3 2 (33.33%) Lotus
4 1 (16.67%) Business Objects
4 1 (16.67%) VMware