The statistics below represent IT jobs advertised across the North West region that had 2nd Line Support Analyst featuring in the job title. Included is a guide to the salaries offered over the 3 months to 30 August 2016 with a comparison to same period over 2 years.

3 months to
30 Aug 2016
Same period 2015 Same period 2014
Second Line Support Analyst
Rank 237 224 237
Rank change year-on-year
-13 +13
Permanent jobs requiring a 2nd Line Support Analyst 6 36 22
As % of all permanent IT jobs located in the North West 0.098% 0.55% 0.30%
As % of the Job Titles category 0.10% 0.56% 0.31%
Number of salaries quoted 3 35 21
Median salary £21,000 £24,000 £22,000
Median salary % change year-on-year
-12.50% +9.09%
90% offered a salary of more than £19,400 £19,700 £19,500
10% offered a salary of more than £24,200 £27,000 £26,000
UK excluding London median salary £25,000 £25,000 £24,000
% change year-on-year
- +4.16%
2nd Line Support Analyst
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the North West region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
North West
Permanent IT job ads with a match in the
Job Titles category
5982 6384 7061
As % of all permanent IT jobs located in the North West 97.36% 96.95% 96.36%
Number of salaries quoted 5020 5299 5702
Median salary £40,000 £40,000 £37,500
Median salary % change year-on-year
- +6.66%
90% offered a salary of more than £25,000 £24,000 £23,000
10% offered a salary of more than £57,500 £54,000 £55,000
UK excluding London median salary £42,000 £40,000 £40,000
% change year-on-year
+5.00% -

2nd Line Support Analyst
Jobs Demand Trend in the North West

The demand trend of job ads across the North West region that featured 2nd Line Support Analyst in the job title.

2nd Line Support Analyst Jobs Demand Trend in the North West

2nd Line Support Analyst
Salary Trend in the North West

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support Analyst across the North West region.

2nd Line Support Analyst Salary Trend in the North West

2nd Line Support Analyst
Job Locations in the North West

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 2nd Line Support Analyst within the North West region over the 3 months to 30 August 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Manchester -16 4 £21,000 +5.00% 1
Cheshire +19 2 £22,000 -18.51% 1
2nd Line Support Analyst
England

2nd Line Support Analyst Skill Set
Top 30 Related IT Skills in the North West

For the 6 months to 30 August 2016, 2nd Line Support Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the North West region featuring 2nd Line Support Analyst in the job title.

1 16 (84.21%) Active Directory
2 14 (73.68%) Microsoft
2 14 (73.68%) Windows
3 9 (47.37%) MS Office
3 9 (47.37%) MS Exchange
3 9 (47.37%) Windows Server
4 8 (42.11%) ITIL
5 7 (36.84%) MS Excel
5 7 (36.84%) Windows Server 2008
5 7 (36.84%) Windows 7
6 6 (31.58%) MCP
6 6 (31.58%) Exchange Server 2010
7 5 (26.32%) Exchange Server 2013
7 5 (26.32%) MCSE
7 5 (26.32%) MCSA
7 5 (26.32%) Microsoft Certification
8 4 (21.05%) MCTS
8 4 (21.05%) MCITP
8 4 (21.05%) CCNA
8 4 (21.05%) Cisco Certification
8 4 (21.05%) TCP/IP
8 4 (21.05%) LAN
8 4 (21.05%) WAN
9 3 (15.79%) Windows Server 2012
9 3 (15.79%) SQL
9 3 (15.79%) Retail
9 3 (15.79%) Exchange Server 2007
9 3 (15.79%) Legal
10 2 (10.53%) Migration
10 2 (10.53%) Law

2nd Line Support Analyst Skill Set
Top Related IT Skills in the North West by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 9 (47.37%) MS Exchange
2 6 (31.58%) Exchange Server 2010
3 5 (26.32%) Exchange Server 2013
4 3 (15.79%) Exchange Server 2007
5 2 (10.53%) IIS
6 1 (5.26%) SharePoint
Applications
1 9 (47.37%) MS Office
2 7 (36.84%) MS Excel
Cloud Services
1 1 (5.26%) Office 365
Communications & Networking
1 4 (21.05%) LAN
1 4 (21.05%) TCP/IP
1 4 (21.05%) WAN
2 1 (5.26%) DHCP
2 1 (5.26%) DNS
2 1 (5.26%) Extranet
2 1 (5.26%) SAN
2 1 (5.26%) VoIP
Database & Business Intelligence
1 1 (5.26%) Relational Database
1 1 (5.26%) SQL Server
General
1 3 (15.79%) Legal
1 3 (15.79%) Retail
2 2 (10.53%) Law
3 1 (5.26%) Advertising
3 1 (5.26%) Finance
3 1 (5.26%) Manufacturing
3 1 (5.26%) Music Industry
Miscellaneous
1 1 (5.26%) Analytical Skills
1 1 (5.26%) Blackberry
1 1 (5.26%) iPad
1 1 (5.26%) iPhone
1 1 (5.26%) Mobile Computing
1 1 (5.26%) Replication
Operating Systems
1 14 (73.68%) Windows
2 9 (47.37%) Windows Server
3 7 (36.84%) Windows 7
3 7 (36.84%) Windows Server 2008
4 3 (15.79%) Windows Server 2012
5 2 (10.53%) Windows Server 2003
5 2 (10.53%) Windows XP
6 1 (5.26%) AIX
6 1 (5.26%) Mac OS
6 1 (5.26%) Windows 8
Processes & Methodologies
1 8 (42.11%) ITIL
2 2 (10.53%) Migration
3 1 (5.26%) Agile Software Development
3 1 (5.26%) Coaching
3 1 (5.26%) Continuous Improvement
3 1 (5.26%) Disaster Recovery
3 1 (5.26%) Mentoring
3 1 (5.26%) Patch Management
3 1 (5.26%) Process Improvement
3 1 (5.26%) Service Management
3 1 (5.26%) Time Management
Programming Languages
1 3 (15.79%) SQL
Qualifications
1 6 (31.58%) MCP
2 5 (26.32%) MCSA
2 5 (26.32%) MCSE
2 5 (26.32%) Microsoft Certification
3 4 (21.05%) CCNA
3 4 (21.05%) Cisco Certification
3 4 (21.05%) MCITP
3 4 (21.05%) MCTS
Quality Assurance & Compliance
1 1 (5.26%) SLA
System Software
1 16 (84.21%) Active Directory
2 1 (5.26%) Virtual Servers
Systems Management
1 1 (5.26%) SCCM
1 1 (5.26%) SCSM
Vendors
1 14 (73.68%) Microsoft
2 1 (5.26%) Cisco
2 1 (5.26%) Citrix
2 1 (5.26%) Dell
2 1 (5.26%) HP
2 1 (5.26%) IBM
2 1 (5.26%) VMware
Greater Manchester
D4 Digital Recruitment
Salary: £22000 - £28000 Per Annum
Posted: 4 days ago
Chester
360 Resourcing
Salary: £20,000 - £25,000 per year
Posted: 19 days ago