The table below looks at the statistics for the 2nd Line Support Analyst role in IT jobs advertised for the North West region. Included is a guide to the average salaries offered in IT jobs that have cited 2nd Line Support Analyst in their job title over the 3 months to 11 February 2016 with a comparison to the same period in the previous 2 years.

Location
3 months to
11 Feb 2016
Same period 2015 Same period 2014
Second Line Support Analyst
Rank 211 232 217
Rank change year-on-year
+21 -15
Permanent jobs requiring a 2nd Line Support Analyst 20 26 31
As % of all permanent IT jobs located in the North West 0.36% 0.37% 0.47%
As % of the Job Titles category 0.37% 0.38% 0.49%
Number of salaries quoted 11 26 29
Average salary £24,000 £22,750 £23,000
Average salary % change year-on-year
+5.49% -1.08%
90% offered a salary of more than £19,000 £18,750 £19,500
10% offered a salary of more than £32,500 £26,000 £24,500
UK excluding London average salary £25,000 £25,000 £23,750
% change year-on-year
- +5.26%
2nd Line Support Analyst
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the North West region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
North West
Permanent IT job ads with a match in the
Job Titles category
5353 6787 6388
As % of all permanent IT jobs located in the North West 96.12% 96.58% 96.16%
Number of salaries quoted 4488 5731 5335
Average salary £40,000 £37,500 £37,500
Average salary % change year-on-year
+6.66% -
90% offered a salary of more than £24,001 £24,000 £24,500
10% offered a salary of more than £55,000 £52,500 £55,000
UK excluding London average salary £42,000 £40,000 £40,000
% change year-on-year
+5.00% -

2nd Line Support Analyst
Jobs Demand Trend in the North West

This chart provides a 3-month moving total of permanent IT jobs citing 2nd Line Support Analyst in the job title across the North West region as a proportion of the total demand within the Job Titles category.

2nd Line Support Analyst Jobs Demand Trend in the North West

2nd Line Support Analyst
Salary Trend in the North West

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support Analyst across the North West region.

2nd Line Support Analyst Salary Trend in the North West

2nd Line Support Analyst
Salary Histogram in the North West

This chart provides a salary histogram for IT jobs citing 2nd Line Support Analyst across the North West region over the 3 months to 11 February 2016.

2nd Line Support Analyst Salary Histogram in the North West

2nd Line Support Analyst
Job Locations in the North West

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 2nd Line Support Analyst within the North West region over the 3 months to 11 February 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Manchester +18 10 £26,000 +18.18% 2
Merseyside - 6 - - 1
Cheshire +16 3 £22,500 +2.27% 1
Lancashire +15 1 £25,000 +8.69% 1
2nd Line Support Analyst
England

2nd Line Support Analyst
Top 30 Related IT Skills in the North West

For the 6 months to 11 February 2016, IT jobs across the North West region that cited 2nd Line Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support Analyst in their job title.

1 48 (81.36%) Windows
2 34 (57.63%) Windows Server
3 30 (50.85%) Active Directory
4 26 (44.07%) ITIL
4 26 (44.07%) Microsoft
5 23 (38.98%) MS Exchange
6 22 (37.29%) Citrix
7 17 (28.81%) TCP/IP
8 16 (27.12%) SQL
8 16 (27.12%) Windows 7
9 15 (25.42%) Exchange Server 2010
9 15 (25.42%) Degree
9 15 (25.42%) Microsoft Certification
10 14 (23.73%) MS Office
10 14 (23.73%) DNS
10 14 (23.73%) SLA
10 14 (23.73%) Windows Server 2008
11 12 (20.34%) Firewall
11 12 (20.34%) iPad
11 12 (20.34%) iPhone
12 11 (18.64%) Service Management
12 11 (18.64%) Finance
12 11 (18.64%) MCDST
12 11 (18.64%) Blackberry
12 11 (18.64%) Blackberry Enterprise Server
13 10 (16.95%) MS Excel
13 10 (16.95%) SCCM
14 9 (15.25%) VPN
14 9 (15.25%) Symantec
14 9 (15.25%) ITIL Certification

2nd Line Support Analyst
Top Related IT Skills in the North West by Category

For the 6 months to 11 February 2016, IT jobs across the North West region that cited 2nd Line Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 23 (38.98%) MS Exchange
2 15 (25.42%) Exchange Server 2010
3 11 (18.64%) Blackberry Enterprise Server
4 7 (11.86%) Exchange Server 2007
4 7 (11.86%) IIS
5 6 (10.17%) SharePoint
6 3 (5.08%) Skype for Business
7 1 (1.69%) Exchange Server 2013
Applications
1 14 (23.73%) MS Office
2 10 (16.95%) MS Excel
3 1 (1.69%) QuarkXPress
Cloud Services
1 8 (13.56%) Office 365
2 1 (1.69%) Microsoft Azure
Communications & Networking
1 17 (28.81%) TCP/IP
2 14 (23.73%) DNS
3 12 (20.34%) Firewall
4 9 (15.25%) VPN
5 6 (10.17%) Internet
6 5 (8.47%) LAN
6 5 (8.47%) WAN
7 3 (5.08%) VLAN
8 2 (3.39%) VoIP
9 1 (1.69%) DHCP
9 1 (1.69%) MPLS
9 1 (1.69%) Remote Desktop
9 1 (1.69%) SSL
9 1 (1.69%) Wi-Fi
Database & Business Intelligence
1 6 (10.17%) SQL Server
2 1 (1.69%) Oracle Database
2 1 (1.69%) Oracle Database 11g
General
1 11 (18.64%) Finance
2 7 (11.86%) Banking
3 5 (8.47%) Law
4 1 (1.69%) German Language
4 1 (1.69%) Legal
Libraries, Frameworks & Software Standards
1 1 (1.69%) XML
Miscellaneous
1 12 (20.34%) iPad
1 12 (20.34%) iPhone
2 11 (18.64%) Blackberry
3 7 (11.86%) Video Conferencing
4 6 (10.17%) Computer Science
5 4 (6.78%) Enterprise Software
6 3 (5.08%) Driving Licence
7 2 (3.39%) Clustering
8 1 (1.69%) Analytical Skills
8 1 (1.69%) Enterprise Storage
8 1 (1.69%) Management Information System
8 1 (1.69%) Private Cloud
8 1 (1.69%) Replication
Operating Systems
1 48 (81.36%) Windows
2 34 (57.63%) Windows Server
3 16 (27.12%) Windows 7
4 14 (23.73%) Windows Server 2008
5 9 (15.25%) Windows 8
6 6 (10.17%) Linux
7 5 (8.47%) Unix
8 4 (6.78%) Android
9 3 (5.08%) Windows XP
10 2 (3.39%) Windows Server 2003
10 2 (3.39%) Windows Server 2012
10 2 (3.39%) Windows Vista
11 1 (1.69%) Mac OS
11 1 (1.69%) Mac OS X
11 1 (1.69%) Mac OS X Server
11 1 (1.69%) Windows 2000
Processes & Methodologies
1 26 (44.07%) ITIL
2 11 (18.64%) Service Management
3 9 (15.25%) ITIL V3
4 7 (11.86%) Wealth Management
5 5 (8.47%) Problem Management
5 5 (8.47%) Service Delivery
6 4 (6.78%) Document Management
6 4 (6.78%) E-Discovery
6 4 (6.78%) Line Management
6 4 (6.78%) Logistics
6 4 (6.78%) Software Distribution
7 2 (3.39%) CRM
8 1 (1.69%) Asset Management
8 1 (1.69%) Configuration Management
8 1 (1.69%) Disaster Recovery
8 1 (1.69%) ERP
8 1 (1.69%) Incident Management
8 1 (1.69%) Mobile Device Management
8 1 (1.69%) Root Cause Analysis
8 1 (1.69%) Supply Chain Management
Programming Languages
1 16 (27.12%) SQL
2 1 (1.69%) C
2 1 (1.69%) VBA
Qualifications
1 15 (25.42%) Degree
1 15 (25.42%) Microsoft Certification
2 11 (18.64%) MCDST
3 9 (15.25%) ITIL Certification
4 7 (11.86%) Citrix Certification
5 4 (6.78%) MOS
6 3 (5.08%) CCNA
6 3 (5.08%) Cisco Certification
6 3 (5.08%) MCSE
7 2 (3.39%) MCP
7 2 (3.39%) MCSA
8 1 (1.69%) MCITP
Quality Assurance & Compliance
1 14 (23.73%) SLA
System Software
1 30 (50.85%) Active Directory
2 7 (11.86%) XenApp
3 5 (8.47%) Hyper-V
4 4 (6.78%) VMware Infrastructure
4 4 (6.78%) XenDesktop
5 1 (1.69%) Terminal Services
5 1 (1.69%) VMware ESX
5 1 (1.69%) Xen
Systems Management
1 10 (16.95%) SCCM
2 7 (11.86%) Norton AntiVirus
3 4 (6.78%) Systems Management Server (SMS)
4 2 (3.39%) SCOM
4 2 (3.39%) Symantec Enterprise Vault
5 1 (1.69%) AirWatch
5 1 (1.69%) DameWare
Vendors
1 26 (44.07%) Microsoft
2 22 (37.29%) Citrix
3 9 (15.25%) Symantec
4 8 (13.56%) AppSense
5 7 (11.86%) Intel Security
5 7 (11.86%) Remedy
6 6 (10.17%) Cisco
6 6 (10.17%) VMware
7 4 (6.78%) Altiris
7 4 (6.78%) Hummingbird
7 4 (6.78%) Interwoven
8 2 (3.39%) Oracle
9 1 (1.69%) Adobe
9 1 (1.69%) Apple
9 1 (1.69%) BMC
9 1 (1.69%) HP
9 1 (1.69%) LANDesk
9 1 (1.69%) Quark
Manchester, Lancashire
McGregor Boyall
Salary: £20000.00 - £28000.00 per annum
Posted: 2 hours ago
Ellesmere Port, Merseyside
Bray leino
Posted: 2 days ago
Merseyside
Oscar
Salary: £23000 - £25000 per annum
Posted: 3 days ago
Leyland, Lancashire
AWD online
Salary: circa £30,000 + Benefits
Posted: 15 days ago