The statistics below represent IT jobs advertised across the North West region that had 2nd Line Support Analyst featuring in the job title. Included is a guide to the salaries offered over the 3 months to 10 December 2016 with a comparison to same period over 2 years.

3 months to
10 Dec 2016
Same period 2015 Same period 2014
Second Line Support Analyst
Rank 242 209 255
Rank change year-on-year
-33 +46
Permanent jobs requiring a 2nd Line Support Analyst 21 37 17
As % of all permanent IT jobs located in the North West 0.34% 0.62% 0.23%
As % of the Job Titles category 0.35% 0.64% 0.24%
Number of salaries quoted 19 29 17
Median salary £21,000 £22,000 £23,000
Median salary % change year-on-year
-4.54% -4.34%
90% offered a salary of more than £19,800 £19,000 £18,500
10% offered a salary of more than £24,300 £28,000 £27,600
UK excluding London median salary £25,000 £24,500 £25,000
% change year-on-year
+2.04% -2.00%
2nd Line Support Analyst
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the North West region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
North West
Permanent IT job ads with a match in the
Job Titles category
6056 5768 7165
As % of all permanent IT jobs located in the North West 96.76% 95.88% 96.69%
Number of salaries quoted 5102 4767 6124
Median salary £40,000 £40,000 £37,500
Median salary % change year-on-year
- +6.66%
90% offered a salary of more than £25,000 £24,000 £23,000
10% offered a salary of more than £57,500 £55,000 £55,000
UK excluding London median salary £41,500 £41,000 £40,000
% change year-on-year
+1.21% +2.50%

2nd Line Support Analyst
Jobs Demand Trend in the North West

The demand trend of job ads across the North West region that featured 2nd Line Support Analyst in the job title.

2nd Line Support Analyst Jobs Demand Trend in the North West

2nd Line Support Analyst
Salary Trend in the North West

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support Analyst across the North West region.

2nd Line Support Analyst Salary Trend in the North West

2nd Line Support Analyst
Job Locations in the North West

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 2nd Line Support Analyst within the North West region over the 3 months to 10 December 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Manchester -20 16 £21,000 -2.32% 1
Cheshire +13 2 - -
Lancashire -8 2 £25,500 +3.03% 2
Merseyside -17 1 £18,000 -25.00%
2nd Line Support Analyst
England

2nd Line Support Analyst Skill Set
Top 30 Related IT Skills in the North West

For the 6 months to 10 December 2016, 2nd Line Support Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the North West region featuring 2nd Line Support Analyst in the job title.

1 22 (84.62%) Active Directory
2 21 (80.77%) Windows
3 17 (65.38%) Microsoft
4 15 (57.69%) MS Office
5 13 (50.00%) ITIL
5 13 (50.00%) Windows 7
6 12 (46.15%) MCP
7 11 (42.31%) TCP/IP
7 11 (42.31%) Windows Server 2008
8 9 (34.62%) Dell
9 8 (30.77%) Windows XP
9 8 (30.77%) MS Exchange
9 8 (30.77%) MS Excel
10 7 (26.92%) WAN
10 7 (26.92%) LAN
10 7 (26.92%) SLA
10 7 (26.92%) Windows Server 2003
10 7 (26.92%) Exchange Server 2010
11 6 (23.08%) Windows 8
11 6 (23.08%) Exchange Server 2013
11 6 (23.08%) Intel Security
11 6 (23.08%) Wi-Fi
12 5 (19.23%) VMware
12 5 (19.23%) CCNA
12 5 (19.23%) Cisco Certification
12 5 (19.23%) Microsoft Certification
12 5 (19.23%) MCSE
12 5 (19.23%) Windows Server
13 4 (15.38%) Degree
14 3 (11.54%) Service Delivery

2nd Line Support Analyst Skill Set
Top Related IT Skills in the North West by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 8 (30.77%) MS Exchange
2 7 (26.92%) Exchange Server 2010
3 6 (23.08%) Exchange Server 2013
4 3 (11.54%) SharePoint
5 1 (3.85%) IIS
5 1 (3.85%) SharePoint 2013
Applications
1 15 (57.69%) MS Office
2 8 (30.77%) MS Excel
Communications & Networking
1 11 (42.31%) TCP/IP
2 7 (26.92%) LAN
2 7 (26.92%) WAN
3 6 (23.08%) Wi-Fi
4 2 (7.69%) Firewall
4 2 (7.69%) VoIP
4 2 (7.69%) Wireless
5 1 (3.85%) DHCP
5 1 (3.85%) DNS
5 1 (3.85%) Extranet
5 1 (3.85%) IP Telephony
5 1 (3.85%) SAN
General
1 3 (11.54%) Retail
2 1 (3.85%) Finance
2 1 (3.85%) Law
2 1 (3.85%) Legal
2 1 (3.85%) Manufacturing
Miscellaneous
1 2 (7.69%) Blackberry
2 1 (3.85%) Driving Licence
2 1 (3.85%) iPad
2 1 (3.85%) iPhone
2 1 (3.85%) Mobile Computing
Operating Systems
1 21 (80.77%) Windows
2 13 (50.00%) Windows 7
3 11 (42.31%) Windows Server 2008
4 8 (30.77%) Windows XP
5 7 (26.92%) Windows Server 2003
6 6 (23.08%) Windows 8
7 5 (19.23%) Windows Server
8 3 (11.54%) Windows 10
9 2 (7.69%) Mac OS X
9 2 (7.69%) Windows Server 2012
10 1 (3.85%) AIX
Processes & Methodologies
1 13 (50.00%) ITIL
2 3 (11.54%) Migration
2 3 (11.54%) Service Delivery
3 2 (7.69%) Continuous Improvement
3 2 (7.69%) Process Improvement
3 2 (7.69%) Service Management
4 1 (3.85%) Coaching
4 1 (3.85%) Disaster Recovery
4 1 (3.85%) Time Management
Programming Languages
1 1 (3.85%) SQL
Qualifications
1 12 (46.15%) MCP
2 5 (19.23%) CCNA
2 5 (19.23%) Cisco Certification
2 5 (19.23%) MCSE
2 5 (19.23%) Microsoft Certification
3 4 (15.38%) Degree
4 3 (11.54%) MCITP
4 3 (11.54%) MCSA
4 3 (11.54%) MCTS
5 2 (7.69%) A+ Certification
6 1 (3.85%) ITIL Certification
Quality Assurance & Compliance
1 7 (26.92%) SLA
System Software
1 22 (84.62%) Active Directory
2 3 (11.54%) Hyper-V
2 3 (11.54%) VMware Infrastructure
3 1 (3.85%) Virtual Servers
Systems Management
1 2 (7.69%) Microsoft Intune
1 2 (7.69%) SCCM
Vendors
1 17 (65.38%) Microsoft
2 9 (34.62%) Dell
3 6 (23.08%) Intel Security
4 5 (19.23%) VMware
5 2 (7.69%) Apple
5 2 (7.69%) Citrix
6 1 (3.85%) Avaya
6 1 (3.85%) Cisco
6 1 (3.85%) HP
6 1 (3.85%) IBM
6 1 (3.85%) ServiceNow
Chorley, Lancashire
Eclipse I.T. Recruitment
Posted: 2 days ago
Salford, Lancashire
Connected IT
Salary: £24000.00 per annum + 28 days holiday + BH
Posted: 3 days ago
Chorley
Cathcart Associates
Salary: £20000 - £27000 per annum
Posted: 9 days ago