The table below looks at the statistics for the 2nd Line Support Analyst role in IT jobs advertised for the North West region. Included is a guide to the average salaries offered in IT jobs that have cited 2nd Line Support Analyst in their job title over the 3 months to 2 July 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
2 Jul 2015
Same period 2014 Same period 2013
Second Line Support Analyst
Rank 230 230 227
Rank change year-on-year
0 -3
Permanent jobs requiring a 2nd Line Support Analyst 18 16 27
As % of all permanent IT jobs located in the North West 0.28% 0.23% 0.36%
As % of the Job Titles category 0.30% 0.24% 0.38%
Number of salaries quoted 17 16 23
Average salary £25,000 £19,500 £24,500
Average salary % change year-on-year
+28.20% -20.40%
90% offered a salary of more than £20,100 £19,500 £18,400
10% offered a salary of more than £27,500 £25,000 £25,000
UK excluding London average salary £25,000 £25,000 £25,000
2nd Line Support Analyst
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the North West region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
North West
Permanent IT job ads with a match in the
Job Titles category
6056 6677 7153
As % of all permanent IT jobs located in the North West 95.22% 94.87% 95.49%
Number of salaries quoted 4927 5407 6125
Average salary £40,000 £37,500 £35,000
Average salary % change year-on-year
+6.66% +7.14%
90% offered a salary of more than £25,000 £22,500 £23,500
10% offered a salary of more than £55,000 £52,500 £55,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

2nd Line Support Analyst
Jobs Demand Trend in the North West

This chart provides a 3-month moving total of permanent IT jobs citing 2nd Line Support Analyst in the job title across the North West region as a proportion of the total demand within the Job Titles category.

2nd Line Support Analyst Jobs Demand Trend in the North West

2nd Line Support Analyst
Salary Trend in the North West

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support Analyst across the North West region.

2nd Line Support Analyst Salary Trend in the North West

2nd Line Support Analyst
Salary Histogram in the North West

This chart provides a salary histogram for IT jobs citing 2nd Line Support Analyst across the North West region over the 3 months to 2 July 2015.

2nd Line Support Analyst Salary Histogram in the North West

2nd Line Support Analyst
Job Locations in the North West

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 2nd Line Support Analyst within the North West region over the 3 months to 2 July 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Cheshire +6 9 £25,000 - 3
Manchester +4 5 £24,000 +23.07%
Lancashire - 3 £26,500 - 1
Merseyside - 1 - -
2nd Line Support Analyst
England

2nd Line Support Analyst
Top 30 Related IT Skills in the North West

For the 6 months to 2 July 2015, IT jobs across the North West region that cited 2nd Line Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support Analyst in their job title.

1 24 (88.89%) Windows
2 18 (66.67%) Active Directory
3 15 (55.56%) Microsoft
4 9 (33.33%) MS Exchange
4 9 (33.33%) Windows 7
5 8 (29.63%) MS Office
5 8 (29.63%) TCP/IP
6 7 (25.93%) ITIL
6 7 (25.93%) MS Excel
6 7 (25.93%) Windows Server 2008
7 6 (22.22%) Windows 8
7 6 (22.22%) Windows Server 2012
7 6 (22.22%) Windows XP
7 6 (22.22%) DNS
7 6 (22.22%) SLA
7 6 (22.22%) DHCP
7 6 (22.22%) Citrix
8 5 (18.52%) Firewall
8 5 (18.52%) VoIP
8 5 (18.52%) WAN
8 5 (18.52%) LAN
9 4 (14.81%) Cisco
9 4 (14.81%) VPN
9 4 (14.81%) Microsoft Certification
9 4 (14.81%) Wi-Fi
9 4 (14.81%) Finance
9 4 (14.81%) vSphere
9 4 (14.81%) Exchange Server 2010
10 3 (11.11%) Server Monitoring
10 3 (11.11%) Structured Cabling

2nd Line Support Analyst
Top Related IT Skills in the North West by Category

For the 6 months to 2 July 2015, IT jobs across the North West region that cited 2nd Line Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 9 (33.33%) MS Exchange
2 4 (14.81%) Exchange Server 2010
3 3 (11.11%) Exchange Server 2007
4 2 (7.41%) Drupal
4 2 (7.41%) WordPress
4 2 (7.41%) nginx
4 2 (7.41%) Moodle
4 2 (7.41%) Apache
4 2 (7.41%) CMS
Applications
1 8 (29.63%) MS Office
2 7 (25.93%) MS Excel
3 3 (11.11%) MS PowerPoint
Business Applications
1 1 (3.70%) Dynamics NAV
1 1 (3.70%) Dynamics CRM
1 1 (3.70%) Magento
Cloud Services
1 2 (7.41%) Office 365
Communications & Networking
1 8 (29.63%) TCP/IP
2 6 (22.22%) DHCP
2 6 (22.22%) DNS
3 5 (18.52%) Firewall
3 5 (18.52%) LAN
3 5 (18.52%) VoIP
3 5 (18.52%) WAN
4 4 (14.81%) VPN
4 4 (14.81%) Wi-Fi
5 3 (11.11%) Wireless
5 3 (11.11%) Structured Cabling
6 2 (7.41%) IPv4
6 2 (7.41%) Ethernet
7 1 (3.70%) SNMP
7 1 (3.70%) PBX
7 1 (3.70%) VLAN
Database & Business Intelligence
1 3 (11.11%) MySQL
2 2 (7.41%) SQL Server
3 1 (3.70%) MS Access
General
1 4 (14.81%) Finance
2 1 (3.70%) Advertising
2 1 (3.70%) Retail
Miscellaneous
1 3 (11.11%) Management Information System
2 1 (3.70%) Statistics
2 1 (3.70%) Computer Science
2 1 (3.70%) iPhone
2 1 (3.70%) iPad
2 1 (3.70%) Blackberry
Operating Systems
1 24 (88.89%) Windows
2 9 (33.33%) Windows 7
3 7 (25.93%) Windows Server 2008
4 6 (22.22%) Windows 8
4 6 (22.22%) Windows Server 2012
4 6 (22.22%) Windows XP
5 3 (11.11%) Windows Vista
6 2 (7.41%) Windows Server 2003
6 2 (7.41%) Linux
Processes & Methodologies
1 7 (25.93%) ITIL
2 3 (11.11%) Server Monitoring
3 2 (7.41%) Incident Management
3 2 (7.41%) Open Source
3 2 (7.41%) CRM
4 1 (3.70%) Service Delivery
4 1 (3.70%) Logistics
4 1 (3.70%) Network Management
4 1 (3.70%) Security Patching
Programming Languages
1 2 (7.41%) PHP
1 2 (7.41%) SQL
Qualifications
1 4 (14.81%) Microsoft Certification
2 2 (7.41%) MCDST
2 2 (7.41%) MCSE
2 2 (7.41%) MCSA
2 2 (7.41%) Cisco Certification
2 2 (7.41%) MCITP
3 1 (3.70%) Degree
3 1 (3.70%) MCTS
Quality Assurance & Compliance
1 6 (22.22%) SLA
2 2 (7.41%) QA
System Software
1 18 (66.67%) Active Directory
2 4 (14.81%) vSphere
3 2 (7.41%) BitLocker
3 2 (7.41%) VMware Infrastructure
4 1 (3.70%) Hyper-V
4 1 (3.70%) XenApp
4 1 (3.70%) Terminal Services
Systems Management
1 3 (11.11%) SCCM
2 2 (7.41%) McAfee ePO
Vendors
1 15 (55.56%) Microsoft
2 6 (22.22%) Citrix
3 4 (14.81%) Cisco
4 3 (11.11%) VMware
5 2 (7.41%) AppSense
5 2 (7.41%) McAfee
6 1 (3.70%) HP
6 1 (3.70%) Nortel
6 1 (3.70%) Avaya
6 1 (3.70%) Juniper
6 1 (3.70%) Apple
Lancashire
Sanderson
Salary: £25000.00 - £30000 per annum + Excellent Benefits
Posted: 6 days ago
Sandbach
Shortlist Recruitment
Salary: £23000 - £27000 per annum + pension, healthcare
Posted: 8 days ago
Cheshire
Shortlist Recruitment
Salary: £25000 - £27000 per annum + Benefits
Posted: 14 days ago