North West ITIL Contracts

This section looks at the demand for Information Technology Infrastructure Library (ITIL) skills within the North West region with a comparison to our Processes & Methodologies category. Included is a guide to the contractor rates offered in IT job ads that have cited ITIL over the 3 months to 4 July 2008 with a comparison to the same period last year.

Information Technology Infrastructure Library (ITIL)
Location Aberdeen Aberdeenshire Ascot Ashton-under-Lyne Avon Bacup Basildon Basingstoke Bath Bedford Bedfordshire Belfast Berkshire Billingham Birmingham Blackpool Bournemouth Bracknell Brighton Bristol Buckinghamshire Burton-upon-Trent Camberley Cambridge Cambridgeshire Canary Wharf Cannock Cardiff Channel Islands Chatham Cheltenham Chertsey Cheshire Chester Chesterfield Chippenham City of London Colchester Conwy Corsham County Antrim Coventry Crawley Crewe Croydon Cumbria Darlington Denbighshire Derbyshire Devon Docklands, London Dorking Dorset Dudley Dundee Durham East Anglia East Grinstead East Midlands East of England East Sussex East Yorkshire Eastleigh Edinburgh Egham England Essex Exeter Farnborough Folkestone Gateshead Glasgow Gloucester Gloucestershire Goole Grimsby Guildford Halifax Hammersmith Hampshire Harpenden Harrogate Havant Hemel Hempstead Herefordshire Hertfordshire High Wycombe Horsham Hull Ipswich Isle of Wight Jersey Kent Kidlington Kingston Upon Thames Knutsford Lancashire Leatherhead Leeds Leicester Leicestershire Letchworth Lincolnshire Linlithgow Liverpool London Loughborough Luton M4 Corridor Maidenhead Manchester Melrose Melton Mowbray Merseyside Middlesex Midlands Milton Keynes Motherwell Newbury Newcastle Newcastle Upon Tyne Newport Norfolk North East North Lanarkshire North Wales North West North Yorkshire Northampton Northamptonshire Northern Ireland Norwich Nottingham Nottinghamshire Oxford Oxfordshire Paisley Penrith Peterborough Plymouth Poole Portsmouth Prescot Reading Reigate Renfrewshire Rhyl Rickmansworth Ryde Salisbury Scotland Scottish Borders Sevenoaks Sheffield Shrewsbury Shropshire Slough Solihull Somerset South East South Wales South West South Yorkshire Southampton St Asaph Stafford Staffordshire Staines Stockton-on-Tees Suffolk Sunbury-on-Thames Surbiton Surrey Sussex Swansea Swindon Tamworth Taunton Teddington Telford Thames Valley Tyne and Wear UK Uxbridge Wales Walsall Warrington Warwick Warwickshire Watford Welwyn Garden City West Lothian West Midlands West Sussex West Wales West Yorkshire Westminster Wigan Wilmslow Wiltshire Winchester Windsor Wolverhampton York Yorkshire	3 months to 4 Jul 2008	Same period last year
Rank	29	20
Rank change on same period last year	-9
Matching contract IT job ads	200	197
As % of all UK contract IT job ads sampled	0.264 %	0.209 %
As % of the category below	9.208 %	10.81 %
Daily rates quoted	40	50
Average minimum daily rate	£272	£313
Average daily rate	£289	£317
% change on same period last year	-8.91 %
Average maximum daily rate	£306	£321
UK excluding London average daily rate	£340	£349
% change on same period last year	-2.61 %
Hourly rates quoted	27	11
Average minimum hourly rate	£18.78	£18.57
Average hourly rate	£19.43	£22.11
% change on same period last year	-12.11 %
Average maximum hourly rate	£20.08	£25.64
UK excluding London average hourly rate	£20.37	£23.30
% change on same period last year	-12.57 %
Processes & Methodologies North West
Matching contract IT job ads	2172	1822
As % of all UK contract IT job ads sampled	2.864 %	1.933 %
Daily rates quoted	589	445
Average minimum daily rate	£350	£350
Average daily rate	£368	£367
% change on same period last year	+0.23 %
Average maximum daily rate	£385	£383
UK excluding London average daily rate	£384	£374
% change on same period last year	+2.50 %
Hourly rates quoted	203	124
Average minimum hourly rate	£23.23	£24.22
Average hourly rate	£24.84	£26.17
% change on same period last year	-5.07 %
Average maximum hourly rate	£26.45	£28.12
UK excluding London average hourly rate	£29.40	£30.19
% change on same period last year	-2.62 %
ITIL England

We calculate average IT contractor rates directly from the figures quoted and do not attempt to derive hourly rates from daily rates or vice versa.

ITIL
Demand Trend

The chart provides a 3-month moving total beginning in 2004 of IT contractor jobs citing ITIL across the North West region as a proportion of the total demand within the Processes & Methodologies category.

ITIL
Daily Rate Trend

The chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing ITIL across the North West region.

ITIL
Daily Rate Histogram

The chart provides a histogram of daily rates quoted in contract IT jobs citing ITIL across the North West region over the 3 months to 4 July 2008.

ITIL
Hourly Rate Trend

The chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing ITIL across the North West region.

ITIL
Hourly Rate Histogram

The chart provides a histogram of hourly rates quoted in contract IT jobs citing ITIL across the North West region over the 3 months to 4 July 2008.

ITIL
Contract Locations

This section looks at the demand and provides a guide to the average contractor rates quoted in IT job ads citing ITIL within the North West region over the 3 months to 4 July 2008. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year. A positive number indicates a relative increase in demand.

Location	Rank Change on Same Period Last Last	Matching Contract IT Job Ads	Average Daily Rate Last 3 Months	Average Daily Rate % Change on Same Period Last Year
Manchester	+7	87	£252	-14.52 %
Cheshire	-3	68	£332	+70.10 %
Lancashire	-20	12	£413	+32.81 %
Merseyside	-14	9	£350	+11.55 %
Cumbria	+4	3	-	-

ITIL England

ITIL
Top 30 Related IT Skills

For the 6 months to 4 July 2008, IT contractor jobs across the North West region citing ITIL also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited ITIL.

1 84 (24.28 %) Service Management 2 75 (21.68 %) Service Delivery 3 67 (19.36 %) Finance 4 54 (15.61 %) PRINCE2 4 54 (15.61 %) ITIL Certification 5 49 (14.16 %) Project Management 6 44 (12.72 %) Microsoft 7 33 (9.538 %) SLA 7 33 (9.538 %) Windows 8 27 (7.803 %) Change Management 9 26 (7.514 %) Configuration Management 9 26 (7.514 %) MS Excel 9 26 (7.514 %) MS Office 10 24 (6.936 %) Risk Management 11 23 (6.647 %) Government

12 20 (5.780 %) SQL 13 17 (4.913 %) Unix 13 17 (4.913 %) Release Management 14 16 (4.624 %) Incident Management 14 16 (4.624 %) Microsoft Certification 15 15 (4.335 %) HP 15 15 (4.335 %) Remedy 15 15 (4.335 %) MS PowerPoint 16 14 (4.046 %) Problem Management 16 14 (4.046 %) WAN 16 14 (4.046 %) MS Exchange 17 13 (3.757 %) Oracle 18 12 (3.468 %) Stakeholder Management 18 12 (3.468 %) SQL Server 18 12 (3.468 %) MCSE

ITIL
Top Related IT Skills by Category

For the 6 months to 4 July 2008, IT contractor jobs across the North West region citing ITIL also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited ITIL. Up to 20 skills are shown per category.

Application Development 1 7 (2.023 %) .NET 2 6 (1.734 %) ASP.NET 3 5 (1.445 %) XML 4 4 (1.156 %) Middleware 5 3 (0.867 %) WebSphere 6 2 (0.578 %) SAP XI 6 2 (0.578 %) SAP Basis 6 2 (0.578 %) WebServices 7 1 (0.289 %) HTML 7 1 (0.289 %) J2EE 7 1 (0.289 %) ASP 7 1 (0.289 %) EJB 7 1 (0.289 %) JSP 7 1 (0.289 %) Servlets 7 1 (0.289 %) Struts	Application Platforms 1 14 (4.046 %) MS Exchange 2 9 (2.601 %) Lotus Notes 3 7 (2.023 %) SAS 4 5 (1.445 %) SharePoint 5 4 (1.156 %) Exchange Server 2000 6 3 (0.867 %) Exchange Server 2003 6 3 (0.867 %) WebSphere MQ 6 3 (0.867 %) IIS 6 3 (0.867 %) JBoss 7 2 (0.578 %) Oracle HTTP Server 7 2 (0.578 %) NetWeaver 8 1 (0.289 %) BizTalk Server 8 1 (0.289 %) Lotus Domino 8 1 (0.289 %) Exchange Server 2007 8 1 (0.289 %) WebLogic
Applications 1 26 (7.514 %) MS Office 1 26 (7.514 %) MS Excel 2 15 (4.335 %) MS PowerPoint 3 9 (2.601 %) MS Visio 4 4 (1.156 %) MS Project 5 2 (0.578 %) CA Clarity	Business Applications 1 3 (0.867 %) Oracle 11i 1 3 (0.867 %) e-Work 2 1 (0.289 %) assyst
Communications & Networking 1 14 (4.046 %) WAN 2 12 (3.468 %) LAN 3 10 (2.890 %) SAN 3 10 (2.890 %) Firewall 4 7 (2.023 %) TCP/IP 5 6 (1.734 %) VoIP 6 5 (1.445 %) PBX 6 5 (1.445 %) IP Telephony 7 3 (0.867 %) VLAN 7 3 (0.867 %) SMS 7 3 (0.867 %) VPN 7 3 (0.867 %) DNS 7 3 (0.867 %) Intranet 8 2 (0.578 %) Wi-Fi 8 2 (0.578 %) HTTP 8 2 (0.578 %) WLAN 8 2 (0.578 %) Broadband 8 2 (0.578 %) EIGRP 8 2 (0.578 %) Network Security 9 1 (0.289 %) Cisco IPT	Database & Business Intelligence 1 12 (3.468 %) SQL Server 2 9 (2.601 %) MS Access 2 9 (2.601 %) SQL Server 2005 3 7 (2.023 %) SQL Server 2000 4 6 (1.734 %) BusinessObjects 5 5 (1.445 %) DTS 6 4 (1.156 %) Crystal Reports 7 3 (0.867 %) DB2 7 3 (0.867 %) ETL 7 3 (0.867 %) SQL Server Reporting Services 7 3 (0.867 %) SQL Server Integration Services 7 3 (0.867 %) EDRMS 7 3 (0.867 %) EDMS 8 2 (0.578 %) Oracle OWB 8 2 (0.578 %) BusinessObjects XI 8 2 (0.578 %) Datawarehouse 9 1 (0.289 %) Oracle 10g 9 1 (0.289 %) Oracle 8/8i 9 1 (0.289 %) Oracle 9i
Development Applications 1 2 (0.578 %) ClearCase 1 2 (0.578 %) ClearQuest 2 1 (0.289 %) HttpUnit 2 1 (0.289 %) Eclipse 2 1 (0.289 %) WebLogic Workshop 2 1 (0.289 %) Ant 2 1 (0.289 %) JUnit	General 1 67 (19.36 %) Finance 2 23 (6.647 %) Government 3 11 (3.179 %) Banking 4 9 (2.601 %) Telecoms 5 7 (2.023 %) Retail 6 6 (1.734 %) Local Government 7 4 (1.156 %) Legal 7 4 (1.156 %) Manufacturing 7 4 (1.156 %) Pharmaceutical 8 3 (0.867 %) Health 9 2 (0.578 %) Education 9 2 (0.578 %) Insurance 10 1 (0.289 %) Pensions 10 1 (0.289 %) Retail Banking 10 1 (0.289 %) Auditing 10 1 (0.289 %) FMCG 10 1 (0.289 %) Law 10 1 (0.289 %) Financial Institution 10 1 (0.289 %) Construction
Job Titles 1 109 (31.50 %) Analyst 2 46 (13.29 %) Service Manager 3 43 (12.43 %) Service Analyst 4 34 (9.827 %) Project Manager 5 20 (5.780 %) Consultant 6 14 (4.046 %) Services Delivery Analyst 7 13 (3.757 %) Delivery Manager 7 13 (3.757 %) Author 7 13 (3.757 %) Technical Author 7 13 (3.757 %) Services Delivery Manager 8 12 (3.468 %) Report Analyst 9 11 (3.179 %) Problem Analyst 10 10 (2.890 %) Infrastructure Manager 10 10 (2.890 %) Change Analyst 11 9 (2.601 %) Service Desk Analyst 11 9 (2.601 %) Business Analyst 12 8 (2.312 %) Architect 12 8 (2.312 %) Test Manager 12 8 (2.312 %) Configuration Manager 13 7 (2.023 %) Release Manager	Miscellaneous 1 11 (3.179 %) Mainframe 2 9 (2.601 %) NHS 3 8 (2.312 %) CMDB 4 6 (1.734 %) Data Extraction 4 6 (1.734 %) Asset Management 5 4 (1.156 %) Clustering 6 3 (0.867 %) Replication 6 3 (0.867 %) IBM Mainframe 6 3 (0.867 %) PMI 6 3 (0.867 %) NPfIT 7 2 (0.578 %) Management Information System 7 2 (0.578 %) Client/Server 7 2 (0.578 %) Dutch Language 8 1 (0.289 %) French Language 8 1 (0.289 %) German Language 8 1 (0.289 %) Italian Language 8 1 (0.289 %) Norwegian Language 8 1 (0.289 %) Spanish Language 8 1 (0.289 %) Swedish Language 8 1 (0.289 %) PDA
Operating Systems 1 33 (9.538 %) Windows 2 17 (4.913 %) Unix 3 12 (3.468 %) Windows 2000 4 10 (2.890 %) Windows NT 5 7 (2.023 %) MVS 6 6 (1.734 %) Windows Server 2003 7 5 (1.445 %) NetWare 8 4 (1.156 %) Windows XP 8 4 (1.156 %) AIX 8 4 (1.156 %) Solaris 9 3 (0.867 %) zOS 10 2 (0.578 %) Linux	Processes & Methodologies 1 84 (24.28 %) Service Management 2 75 (21.68 %) Service Delivery 3 54 (15.61 %) PRINCE2 4 49 (14.16 %) Project Management 5 27 (7.803 %) Change Management 6 26 (7.514 %) Configuration Management 7 24 (6.936 %) Risk Management 8 17 (4.913 %) Release Management 9 16 (4.624 %) Incident Management 10 14 (4.046 %) Problem Management 11 12 (3.468 %) Stakeholder Management 12 10 (2.890 %) PRINCE 13 9 (2.601 %) Process Management 14 8 (2.312 %) Supplier Management 15 7 (2.023 %) Software Testing 15 7 (2.023 %) Quality Management 16 5 (1.445 %) ITSM 16 5 (1.445 %) Migration 16 5 (1.445 %) Resource Management 16 5 (1.445 %) Security Cleared
Programming Languages 1 20 (5.780 %) SQL 2 7 (2.023 %) Java 3 4 (1.156 %) VB 3 4 (1.156 %) VB.NET 4 3 (0.867 %) C 5 2 (0.578 %) ABAP 5 2 (0.578 %) VBA 5 2 (0.578 %) Transact-SQL 5 2 (0.578 %) PL/SQL 6 1 (0.289 %) VBScript 6 1 (0.289 %) C# 6 1 (0.289 %) DHTML 6 1 (0.289 %) Perl	Qualifications 1 54 (15.61 %) ITIL Certification 2 16 (4.624 %) Microsoft Certification 3 12 (3.468 %) MCSE 4 9 (2.601 %) ISEB 5 8 (2.312 %) Cisco Certification 6 7 (2.023 %) Degree 7 5 (1.445 %) PRINCE2 Certification 8 4 (1.156 %) CCNA 9 3 (0.867 %) MCDBA 10 2 (0.578 %) CCNP 10 2 (0.578 %) MCP 10 2 (0.578 %) PRINCE2 Practitioner 10 2 (0.578 %) ISEB Practitioner 10 2 (0.578 %) CISSP 10 2 (0.578 %) Oracle Certification 11 1 (0.289 %) MCDST 11 1 (0.289 %) Citrix Certification 11 1 (0.289 %) MCSA
Quality Assurance & Compliance 1 33 (9.538 %) SLA 2 7 (2.023 %) QA 3 6 (1.734 %) ISO9000 4 4 (1.156 %) TickIT 5 3 (0.867 %) BS15000 5 3 (0.867 %) BS7799 6 1 (0.289 %) Sarbanes-Oxley 6 1 (0.289 %) ISO17799 6 1 (0.289 %) ISO27001	System Software 1 8 (2.312 %) Active Directory 2 4 (1.156 %) Backup Exec 3 1 (0.289 %) Novell eDirectory 3 1 (0.289 %) VMware Infrastructure
Systems Management 1 6 (1.734 %) Unicenter 1 6 (1.734 %) OMEGAMON 2 5 (1.445 %) OpenView 3 3 (0.867 %) ServiceCenter 3 3 (0.867 %) Tivoli 4 2 (0.578 %) Tivoli Storage Manager 4 2 (0.578 %) Systems Management Server (SMS) 5 1 (0.289 %) Norton AntiVirus 5 1 (0.289 %) DameWare 5 1 (0.289 %) AssetCenter	Vendors 1 44 (12.72 %) Microsoft 2 15 (4.335 %) HP 2 15 (4.335 %) Remedy 3 13 (3.757 %) Oracle 4 11 (3.179 %) Cisco 4 11 (3.179 %) IBM 5 9 (2.601 %) Citrix 5 9 (2.601 %) Lotus 6 6 (1.734 %) Business Objects 7 5 (1.445 %) SAP 7 5 (1.445 %) Avaya 7 5 (1.445 %) Mitel 8 3 (0.867 %) Symantec 9 2 (0.578 %) Genesys 9 2 (0.578 %) Novell 9 2 (0.578 %) BT 9 2 (0.578 %) Cramer 9 2 (0.578 %) Dell 9 2 (0.578 %) EMC 9 2 (0.578 %) Sun