The table below looks at the statistics for ITIL skills in IT contracts advertised for the North West region. Included is a guide to the contractor rates offered in IT contracts that have cited ITIL over the 3 months to 30 August 2016 with a comparison to the same period over the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
30 Aug 2016
Same period 2015 Same period 2014
IT Infrastructure Library (ITIL)
Rank 26 21 23
Rank change year-on-year
-5 +2
Contract jobs citing ITIL 204 320 209
As % of all contract IT jobs located in the North West 5.85% 7.62% 6.77%
As % of the Processes & Methodologies category 7.19% 9.46% 8.94%
Number of daily rates quoted 126 178 118
Median daily rate £375 £375 £350
Median daily rate % change year-on-year
- +7.14%
90% offered a daily rate of more than £225 £175 £119
10% offered a daily rate of more than £543 £525 £575
UK excluding London median daily rate £340 £350 £350
% change year-on-year
-2.85% -
Number of hourly rates quoted 12 28 21
Median hourly rate £14.00 £21.75 £23.50
Median hourly rate % change year-on-year
-35.63% -7.44%
90% offered a hourly rate of more than £12.06 £10.16 £12.90
10% offered a hourly rate of more than £48.44 £40.61 £38.00
UK excluding London median hourly rate £17.00 £16.14 £15.77
% change year-on-year
+5.32% +2.34%
ITIL
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the North West region.

Processes & Methodologies Category
North West
Contract IT job ads with a match in the
Processes & Methodologies category
2836 3383 2337
As % of all contract IT jobs located in the North West 81.38% 80.59% 75.70%
Number of daily rates quoted 1781 2057 1298
Median daily rate £400 £401 £370
Median daily rate % change year-on-year
-0.12% +8.24%
90% offered a daily rate of more than £288 £290 £263
10% offered a daily rate of more than £525 £550 £525
UK excluding London median daily rate £400 £400 £375
% change year-on-year
- +6.66%
Number of hourly rates quoted 88 134 102
Median hourly rate £21.05 £40.00 £25.00
Median hourly rate % change year-on-year
-47.38% +60.00%
90% offered a hourly rate of more than £12.03 £16.16 £12.50
10% offered a hourly rate of more than £59.31 £59.50 £67.00
UK excluding London median hourly rate £30.00 £32.54 £25.75
% change year-on-year
-7.80% +26.36%

ITIL
Jobs Demand Trend in the North West

The demand trend of contract jobs across the North West region citing ITIL as a proportion of all IT contracts with a match in the Processes & Methodologies category.

ITIL Jobs Demand Trend in the North West

ITIL
Daily Rate Trend in the North West

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing ITIL across the North West region.

ITIL Daily Rate Trend in the North West

ITIL
Daily Rate Histogram in the North West

This chart provides a histogram of daily rates quoted in contract IT jobs citing ITIL across the North West region over the 3 months to 30 August 2016.

ITIL Daily Rate Histogram in the North West

ITIL
Hourly Rate Trend in the North West

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing ITIL across the North West region.

ITIL Hourly Rate Trend in the North West

ITIL
Hourly Rate Histogram in the North West

This chart provides a histogram of hourly rates quoted in contract IT jobs citing ITIL across the North West region over the 3 months to 30 August 2016.

ITIL Hourly Rate Histogram in the North West

ITIL
Contract Job Locations in the North West

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing ITIL within the North West region over the 3 months to 30 August 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Manchester -9 106 £358 +10.00% 32
Cheshire -8 47 £400 -3.84% 10
Lancashire +7 34 £375 - 5
Merseyside -16 7 £348 -13.12% 5
ITIL
England

ITIL
Top 30 Related IT Skills in the North West

For the 6 months to 30 August 2016, IT contractor jobs citing ITIL also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the North West region with a requirement for ITIL.

1 144 (32.00%) Service Management
2 108 (24.00%) Windows
3 82 (18.22%) Microsoft
3 82 (18.22%) Agile Software Development
4 77 (17.11%) Active Directory
5 76 (16.89%) PRINCE2
6 75 (16.67%) Finance
7 73 (16.22%) Project Management
8 62 (13.78%) ITIL Certification
9 61 (13.56%) Service Delivery
10 59 (13.11%) Change Management
11 56 (12.44%) Cisco
11 56 (12.44%) Problem Management
12 53 (11.78%) WAN
13 50 (11.11%) VMware
14 48 (10.67%) Stakeholder Management
14 48 (10.67%) Configuration Management
14 48 (10.67%) LAN
15 47 (10.44%) ITSM
16 46 (10.22%) Windows Server
17 42 (9.33%) Firewall
18 41 (9.11%) Linux
19 40 (8.89%) Unix
19 40 (8.89%) DNS
20 39 (8.67%) ISO/IEC 27001
21 38 (8.44%) Incident Management
22 36 (8.00%) Citrix
22 36 (8.00%) Microsoft Certification
23 33 (7.33%) VMware Infrastructure
23 33 (7.33%) ITIL V3

ITIL
Top Related IT Skills in the North West by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 23 (5.11%) SharePoint
2 17 (3.78%) IIS
3 14 (3.11%) Skype for Business
4 13 (2.89%) MS Exchange
5 11 (2.44%) Apache
6 8 (1.78%) Blackberry Enterprise Server
6 8 (1.78%) Tomcat
6 8 (1.78%) WebSphere
7 6 (1.33%) Drupal
7 6 (1.33%) JBoss
8 4 (0.89%) CMS
8 4 (0.89%) Exchange Server 2010
9 3 (0.67%) IBM Notes
9 3 (0.67%) WebSphere Application Server
9 3 (0.67%) WebSphere Process Server
10 2 (0.44%) Exchange Server 2003
10 2 (0.44%) FileNet
10 2 (0.44%) SharePoint 2010
10 2 (0.44%) SharePoint 2013
10 2 (0.44%) WebLogic
Applications
1 27 (6.00%) MS Excel
2 25 (5.56%) MS Office
3 10 (2.22%) MS Project
3 10 (2.22%) MS Visio
4 4 (0.89%) MS PowerPoint
5 2 (0.44%) Photoshop
6 1 (0.22%) Spreadsheet
Business Applications
1 7 (1.56%) Remedy ITSM
2 1 (0.22%) Dynamics AX
2 1 (0.22%) Oracle Retail
Cloud Services
1 10 (2.22%) Microsoft Azure
1 10 (2.22%) SaaS
2 8 (1.78%) Amazon AWS
2 8 (1.78%) IaaS
3 7 (1.56%) PaaS
4 4 (0.89%) Office 365
Communications & Networking
1 53 (11.78%) WAN
2 48 (10.67%) LAN
3 42 (9.33%) Firewall
4 40 (8.89%) DNS
5 28 (6.22%) SSL
6 26 (5.78%) TCP/IP
7 22 (4.89%) SAN
8 20 (4.44%) DHCP
9 16 (3.56%) Cisco ASA
9 16 (3.56%) Network Security
9 16 (3.56%) Wi-Fi
10 14 (3.11%) Internet
10 14 (3.11%) VPN
11 11 (2.44%) Wireless
12 9 (2.00%) VoIP
13 6 (1.33%) WLAN
14 5 (1.11%) VLAN
15 4 (0.89%) Extranet
15 4 (0.89%) F5 BIG-IP GTM
15 4 (0.89%) F5 BIG-IP LTM
Database & Business Intelligence
1 24 (5.33%) SQL Server
2 10 (2.22%) MySQL
3 4 (0.89%) SQL Server 2012
4 3 (0.67%) QlikView
4 3 (0.67%) RDBMS
4 3 (0.67%) Relational Database
5 2 (0.44%) Oracle Database
5 2 (0.44%) Oracle Database 11g
5 2 (0.44%) SQL Server 2005
5 2 (0.44%) SQL Server Integration Services
5 2 (0.44%) SQL Server Reporting Services
6 1 (0.22%) Big Data
6 1 (0.22%) Hadoop
6 1 (0.22%) NonStop SQL
6 1 (0.22%) NoSQL
6 1 (0.22%) Oracle Reports
6 1 (0.22%) PostgreSQL
6 1 (0.22%) SQL Server 2014
Development Applications
1 9 (2.00%) JIRA
2 7 (1.56%) Jenkins
3 3 (0.67%) ClearCase
3 3 (0.67%) ClearQuest
3 3 (0.67%) Team Foundation Server
4 2 (0.44%) SQL Server Management Studio (SSMS)
5 1 (0.22%) AdminStudio
5 1 (0.22%) Git (software)
5 1 (0.22%) MagicDraw
5 1 (0.22%) Rational DOORS
5 1 (0.22%) Subversion
General
1 75 (16.67%) Finance
2 25 (5.56%) Banking
3 15 (3.33%) Manufacturing
4 14 (3.11%) Law
5 10 (2.22%) Legal
6 8 (1.78%) Local Government
7 7 (1.56%) Telecoms
8 5 (1.11%) Retail
9 4 (0.89%) Back Office
10 2 (0.44%) Marketing
11 1 (0.22%) French Language
11 1 (0.22%) German Language
11 1 (0.22%) Military
11 1 (0.22%) Multimedia
11 1 (0.22%) Pharmaceutical
11 1 (0.22%) Retail Banking
Job Titles
1 96 (21.33%) Analyst
2 65 (14.44%) Service Manager
3 30 (6.67%) Delivery Manager
4 26 (5.78%) ITIL Manager
4 26 (5.78%) Support Analyst
5 24 (5.33%) Desktop Support
6 22 (4.89%) Service Analyst
7 19 (4.22%) Desktop Analyst
7 19 (4.22%) Desktop Support Analyst
8 18 (4.00%) Integration Manager
9 17 (3.78%) Architect
9 17 (3.78%) Incident Manager
9 17 (3.78%) Project Manager
9 17 (3.78%) Service Integration Manager
10 16 (3.56%) Infrastructure Engineer
11 15 (3.33%) Technical Analyst
12 14 (3.11%) Business Analyst
12 14 (3.11%) Security Manager
12 14 (3.11%) Support Engineer
13 13 (2.89%) Services Delivery Manager
Libraries, Frameworks & Software Standards
1 9 (2.00%) .NET
1 9 (2.00%) LAMP
2 6 (1.33%) .NET Framework
2 6 (1.33%) JSP
3 3 (0.67%) 802.1X
3 3 (0.67%) SOAP
3 3 (0.67%) WAMP
4 2 (0.44%) ASP.NET
4 2 (0.44%) CSS
4 2 (0.44%) HTML
4 2 (0.44%) WCF
4 2 (0.44%) Web Services
4 2 (0.44%) WinForms
4 2 (0.44%) XML
5 1 (0.22%) JSON
5 1 (0.22%) Middleware
5 1 (0.22%) Oracle Fusion
Miscellaneous
1 31 (6.89%) Analytical Skills
2 24 (5.33%) Data Centre
3 22 (4.89%) Computer Science
4 15 (3.33%) Clustering
5 14 (3.11%) PKI
6 13 (2.89%) Life Science
7 12 (2.67%) Mainframe
7 12 (2.67%) Management Information System
8 11 (2.44%) Blackberry
8 11 (2.44%) PMI
9 7 (1.56%) NHS
9 7 (1.56%) User Experience
10 6 (1.33%) Driving Licence
10 6 (1.33%) Smartphone
11 5 (1.11%) Data Protection Act
11 5 (1.11%) EMC VNX
12 4 (0.89%) Data Extraction
12 4 (0.89%) Distributed Denial-of-Service
12 4 (0.89%) Enterprise Software
13 3 (0.67%) iPhone
Operating Systems
1 108 (24.00%) Windows
2 46 (10.22%) Windows Server
3 41 (9.11%) Linux
4 40 (8.89%) Unix
5 26 (5.78%) Windows Server 2008
6 25 (5.56%) Windows Server 2012
7 23 (5.11%) Windows Server 2003
8 21 (4.67%) Solaris
8 21 (4.67%) Windows 7
9 18 (4.00%) Red Hat Enterprise Linux
10 15 (3.33%) Windows XP
11 14 (3.11%) AIX
12 10 (2.22%) Apple iOS
13 7 (1.56%) Windows 8
14 4 (0.89%) Mac OS
15 3 (0.67%) Windows 10
16 2 (0.44%) Windows Mobile
17 1 (0.22%) Android
17 1 (0.22%) Windows 2000
17 1 (0.22%) Windows Vista
Processes & Methodologies
1 144 (32.00%) Service Management
2 82 (18.22%) Agile Software Development
3 76 (16.89%) PRINCE2
4 73 (16.22%) Project Management
5 61 (13.56%) Service Delivery
6 59 (13.11%) Change Management
7 56 (12.44%) Problem Management
8 48 (10.67%) Configuration Management
8 48 (10.67%) Stakeholder Management
9 47 (10.44%) ITSM
10 38 (8.44%) Incident Management
11 33 (7.33%) ITIL V3
12 28 (6.22%) Migration
13 23 (5.11%) DevOps
13 23 (5.11%) Risk Management
14 20 (4.44%) Kalman Filter
15 19 (4.22%) Continuous Improvement
16 18 (4.00%) Capacity Management
16 18 (4.00%) Disaster Recovery
16 18 (4.00%) Service Design
Programming Languages
1 20 (4.44%) SQL
2 13 (2.89%) PowerShell
3 9 (2.00%) Java
3 9 (2.00%) PHP
4 5 (1.11%) C
4 5 (1.11%) C++
4 5 (1.11%) JavaScript
5 4 (0.89%) Bash Shell
5 4 (0.89%) JCL
5 4 (0.89%) Python
5 4 (0.89%) Shell Script
5 4 (0.89%) T-SQL
6 3 (0.67%) VB
7 2 (0.44%) C#
7 2 (0.44%) Jython
7 2 (0.44%) PL/SQL
7 2 (0.44%) REXX
8 1 (0.22%) Perl
8 1 (0.22%) VBScript
Qualifications
1 62 (13.78%) ITIL Certification
2 36 (8.00%) Microsoft Certification
3 32 (7.11%) Degree
4 27 (6.00%) Security Cleared
5 25 (5.56%) Cisco Certification
6 16 (3.56%) CCNA
6 16 (3.56%) CCNP
6 16 (3.56%) ITIL Foundation Certificate
6 16 (3.56%) MCP
7 15 (3.33%) CISSP
8 14 (3.11%) MCSE
8 14 (3.11%) PMI Certification
8 14 (3.11%) SC Cleared
9 12 (2.67%) CISM
10 11 (2.44%) MCSA
11 10 (2.22%) BPSS Clearance
11 10 (2.22%) MCITP
12 9 (2.00%) MCTS
13 8 (1.78%) DBS Check
14 7 (1.56%) CLAS
Quality Assurance & Compliance
1 39 (8.67%) ISO/IEC 27001
2 24 (5.33%) SLA
3 23 (5.11%) QA
4 8 (1.78%) COBIT
5 7 (1.56%) Disclosure Scotland
5 7 (1.56%) Sarbanes-Oxley
6 3 (0.67%) PCI DSS
7 1 (0.22%) COSO
7 1 (0.22%) ISAE 3402
7 1 (0.22%) ISO27002
7 1 (0.22%) PMBOK
7 1 (0.22%) SSAE 16
7 1 (0.22%) Val IT
System Software
1 77 (17.11%) Active Directory
2 33 (7.33%) VMware Infrastructure
3 11 (2.44%) XenApp
4 10 (2.22%) Hyper-V
5 8 (1.78%) Veritas Volume Manager
5 8 (1.78%) VMware ESX
6 7 (1.56%) UAG
6 7 (1.56%) vSphere
7 5 (1.11%) Firmware
7 5 (1.11%) Virtual Servers
8 4 (0.89%) VMware ESXi
9 3 (0.67%) GPFS
9 3 (0.67%) Microsoft App-V
10 2 (0.44%) Oracle RAC
10 2 (0.44%) Virtual Machines
11 1 (0.22%) Citrix Presentation Server
11 1 (0.22%) DFS Replication
11 1 (0.22%) KVM
11 1 (0.22%) VMware Server
Systems Management
1 28 (6.22%) SCCM
2 17 (3.78%) SCOM
3 16 (3.56%) SmoothWall
4 13 (2.89%) WSUS
5 11 (2.44%) Puppet
6 10 (2.22%) NetBackup
7 9 (2.00%) Red Hat Satellite
8 8 (1.78%) Oracle ZFS
8 8 (1.78%) Tivoli
9 6 (1.33%) AirWatch
10 5 (1.11%) Ansible
10 5 (1.11%) EMC NetWorker
10 5 (1.11%) Microsoft Clustering
10 5 (1.11%) Tivoli Storage Manager
11 4 (0.89%) SCVMM
12 3 (0.67%) Backup Exec
12 3 (0.67%) McAfee ePO
12 3 (0.67%) Systems Management Server (SMS)
13 2 (0.44%) Cacti
13 2 (0.44%) Tivoli Monitoring
Vendors
1 82 (18.22%) Microsoft
2 56 (12.44%) Cisco
3 50 (11.11%) VMware
4 36 (8.00%) Citrix
5 29 (6.44%) Oracle
5 29 (6.44%) Red Hat
6 22 (4.89%) HP
6 22 (4.89%) ServiceNow
7 17 (3.78%) CheckPoint
7 17 (3.78%) Remedy
8 14 (3.11%) Clearswift
9 12 (2.67%) Juniper
10 10 (2.22%) Apple
10 10 (2.22%) Brocade
11 8 (1.78%) IBM
11 8 (1.78%) LANDesk
11 8 (1.78%) Veritas
12 7 (1.56%) Avaya
12 7 (1.56%) EMC
12 7 (1.56%) Kaspersky
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