The table below looks at the statistics for the Help Desk Analyst role in IT contracts advertised for the North West region. Included is a guide to the average contractor rates offered in IT contracts that have cited Help Desk Analyst in their job title over the 3 months to 19 September 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
19 Sep 2014
Same period 2013 Same period 2012
Help Desk Analyst
Rank 119 114 128
Rank change year-on-year
-5 +14
Contract jobs requiring a Help Desk Analyst 18 18 15
As % of all contract IT jobs located in the North West 0.57% 0.61% 0.45%
As % of the Job Titles category 0.62% 0.66% 0.48%
Number of daily rates quoted 7 1 2
Average daily rate
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£130 £100 £80
Average daily rate % change year-on-year
+30.65% +25.15%
90% offered a daily rate of more than £93 £100 £78
10% offered a daily rate of more than £200 £100 £81
UK excluding London average daily rate £115 £100 £99
% change year-on-year
+15.00% +1.01%
Number of hourly rates quoted 8 12 9
Average hourly rate £12.50 £17.50 £13.50
Average hourly rate % change year-on-year
-28.57% +29.62%
90% offered a hourly rate of more than £8.50 £11.65 £11.95
10% offered a hourly rate of more than £40.00 £17.50 £18.50
UK excluding London average hourly rate £12.50 £13.00 £13.00
% change year-on-year
-3.84% -
Help Desk Analyst
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the North West region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
North West
Contract IT job ads with a match in the
Job Titles category
2909 2717 3100
As % of all contract IT jobs located in the North West 91.48% 91.85% 92.51%
Number of daily rates quoted 1669 1347 1558
Average daily rate £350 £325 £325
Average daily rate % change year-on-year
+7.69% -
90% offered a daily rate of more than £220 £220 £205
10% offered a daily rate of more than £500 £475 £475
UK excluding London average daily rate £360 £350 £348
% change year-on-year
+2.85% +0.71%
Number of hourly rates quoted 186 204 212
Average hourly rate £16.80 £17.50 £17.50
Average hourly rate % change year-on-year
-4.02% -
90% offered a hourly rate of more than £10.00 £10.50 £11.50
10% offered a hourly rate of more than £45.00 £35.00 £37.50
UK excluding London average hourly rate £16.50 £16.00 £17.50
% change year-on-year
+3.12% -8.57%

Help Desk Analyst
Jobs Demand Trend in the North West

This chart provides a 3-month moving total of IT contractor jobs citing Help Desk Analyst in the job title across the North West region as a proportion of the total demand within the Job Titles category.

Help Desk Analyst Jobs Demand Trend in the North West

Help Desk Analyst
Daily Rate Trend in the North West

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Help Desk Analyst across the North West region.

Help Desk Analyst Daily Rate Trend in the North West

Help Desk Analyst
Daily Rate Histogram in the North West

This chart provides a histogram of daily rates quoted in contract IT jobs citing Help Desk Analyst across the North West region over the 3 months to 19 September 2014.

Help Desk Analyst Daily Rate Histogram in the North West

Help Desk Analyst
Hourly Rate Trend in the North West

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Help Desk Analyst across the North West region.

Help Desk Analyst Hourly Rate Trend in the North West

Help Desk Analyst
Hourly Rate Histogram in the North West

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Help Desk Analyst across the North West region over the 3 months to 19 September 2014.

Help Desk Analyst Hourly Rate Histogram in the North West

Help Desk Analyst
Contract Job Locations in the North West

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Help Desk Analyst within the North West region over the 3 months to 19 September 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Manchester -15 9 £200 - 1
Cheshire +14 8 £89 -10.80% 2
Help Desk Analyst
England

Help Desk Analyst
Top 30 Related IT Skills in the North West

For the 6 months to 19 September 2014, IT contractor jobs across the North West region that cited Help Desk Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Help Desk Analyst in their job title.

1 11 (45.83%) Microsoft
2 9 (37.50%) Windows
3 8 (33.33%) MS Office
3 8 (33.33%) Active Directory
4 7 (29.17%) MS Excel
5 6 (25.00%) Windows XP
5 6 (25.00%) ITIL
5 6 (25.00%) Problem Management
6 5 (20.83%) SC Cleared
6 5 (20.83%) Security Cleared
6 5 (20.83%) Windows 7
6 5 (20.83%) SLA
7 4 (16.67%) Citrix
8 3 (12.50%) Windows Server 2003
8 3 (12.50%) Service Management
8 3 (12.50%) Windows Server 2008
8 3 (12.50%) Dutch Language
8 3 (12.50%) French Language
8 3 (12.50%) Norwegian Language
8 3 (12.50%) Portuguese Language
8 3 (12.50%) Swedish Language
9 2 (8.33%) MS PowerPoint
9 2 (8.33%) Incident Management
9 2 (8.33%) TCP/IP
9 2 (8.33%) VMware
9 2 (8.33%) SonicWALL
9 2 (8.33%) Draytek
9 2 (8.33%) VMware ESXi
9 2 (8.33%) Mentoring
9 2 (8.33%) Coaching

Help Desk Analyst
Top Related IT Skills in the North West by Category

For the 6 months to 19 September 2014, IT contractor jobs across the North West region that cited Help Desk Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Help Desk Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 2 (8.33%) IBM Notes
2 1 (4.17%) MS Exchange
Applications
1 8 (33.33%) MS Office
2 7 (29.17%) MS Excel
3 2 (8.33%) MS PowerPoint
Communications & Networking
1 2 (8.33%) TCP/IP
2 1 (4.17%) VoIP
2 1 (4.17%) CTI
2 1 (4.17%) Intranet
General
1 3 (12.50%) Dutch Language
1 3 (12.50%) French Language
1 3 (12.50%) Norwegian Language
1 3 (12.50%) Portuguese Language
1 3 (12.50%) Swedish Language
2 1 (4.17%) Legal
Miscellaneous
1 1 (4.17%) Management Information System
1 1 (4.17%) Analytical Skills
1 1 (4.17%) Mathematics
Operating Systems
1 9 (37.50%) Windows
2 6 (25.00%) Windows XP
3 5 (20.83%) Windows 7
4 3 (12.50%) Windows Server 2003
4 3 (12.50%) Windows Server 2008
5 2 (8.33%) Linux
6 1 (4.17%) Windows 2000
6 1 (4.17%) Windows Vista
Processes & Methodologies
1 6 (25.00%) ITIL
1 6 (25.00%) Problem Management
2 3 (12.50%) Service Management
3 2 (8.33%) Incident Management
3 2 (8.33%) Mentoring
3 2 (8.33%) Coaching
4 1 (4.17%) Security Management
4 1 (4.17%) ITIL V3
4 1 (4.17%) Asset Management
Programming Languages
1 1 (4.17%) C
Qualifications
1 5 (20.83%) SC Cleared
1 5 (20.83%) Security Cleared
2 2 (8.33%) MCP
3 1 (4.17%) ITIL Certification
Quality Assurance & Compliance
1 5 (20.83%) SLA
System Software
1 8 (33.33%) Active Directory
2 2 (8.33%) VMware ESXi
Systems Management
1 2 (8.33%) Systems Management Server (SMS)
1 2 (8.33%) OpenView
Vendors
1 11 (45.83%) Microsoft
2 4 (16.67%) Citrix
3 2 (8.33%) VMware
3 2 (8.33%) SonicWALL
3 2 (8.33%) Draytek
3 2 (8.33%) Sophos
3 2 (8.33%) Lotus
3 2 (8.33%) HP
4 1 (4.17%) Cisco