The table below looks at the statistics for Service Management skills in IT contracts advertised for the North West region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Management over the 3 months to 1 September 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
1 Sep 2015
Same period 2014 Same period 2013
Service Management
Rank 54 72 82
Rank change year-on-year
+18 +10
Contract jobs citing Service Management 125 72 53
As % of all contract IT jobs located in the North West 2.84% 2.30% 1.85%
As % of the Processes & Methodologies category 3.61% 3.11% 2.59%
Number of daily rates quoted 86 38 23
Average daily rate
Keep up to 90%
of your Daily Rate
Get a Free Illustration
£495 £347 £325
Average daily rate % change year-on-year
+42.45% +6.91%
90% offered a daily rate of more than £270 £100 £203
10% offered a daily rate of more than £650 £460 £471
UK excluding London average daily rate £375 £350 £350
% change year-on-year
+7.14% -
Number of hourly rates quoted 6 6 7
Average hourly rate £19.50 £13.25 £16.84
Average hourly rate % change year-on-year
+47.16% -21.31%
90% offered a hourly rate of more than £16.42 £10.75 £10.30
10% offered a hourly rate of more than £34.63 £16.84 £36.00
UK excluding London average hourly rate £18.52 £14.00 £13.35
% change year-on-year
+32.28% +4.86%
Service Management
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the North West region.

Processes & Methodologies Category
North West
Contract IT job ads with a match in the
Processes & Methodologies category
3466 2318 2047
As % of all contract IT jobs located in the North West 78.84% 74.18% 71.42%
Number of daily rates quoted 2129 1288 1045
Average daily rate £413 £373 £333
Average daily rate % change year-on-year
+10.73% +12.03%
90% offered a daily rate of more than £290 £265 £240
10% offered a daily rate of more than £575 £525 £475
UK excluding London average daily rate £400 £375 £370
% change year-on-year
+6.66% +1.35%
Number of hourly rates quoted 134 102 103
Average hourly rate £40.00 £25.00 £20.00
Average hourly rate % change year-on-year
+60.00% +25.00%
90% offered a hourly rate of more than £16.16 £12.50 £12.00
10% offered a hourly rate of more than £59.50 £67.00 £50.00
UK excluding London average hourly rate £32.52 £25.75 £30.50
% change year-on-year
+26.29% -15.57%

Service Management
Jobs Demand Trend in the North West

This chart provides a 3-month moving total of IT contractor jobs citing Service Management across the North West region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in the North West

Service Management
Daily Rate Trend in the North West

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Management across the North West region.

Service Management Daily Rate Trend in the North West

Service Management
Daily Rate Histogram in the North West

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Management across the North West region over the 3 months to 1 September 2015.

Service Management Daily Rate Histogram in the North West

Service Management
Hourly Rate Trend in the North West

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Management across the North West region.

Service Management Hourly Rate Trend in the North West

Service Management
Hourly Rate Histogram in the North West

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Service Management across the North West region over the 3 months to 1 September 2015.

Service Management Hourly Rate Histogram in the North West

Service Management
Contract Job Locations in the North West

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Service Management within the North West region over the 3 months to 1 September 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Manchester +21 49 £325 +73.33% 17
Cheshire -2 44 £525 +50.00% 3
Lancashire -3 16 £515 +48.20%
Merseyside -4 4 £175 -65.00% 1
Cumbria -17 1 £375 -
Service Management
England

Service Management
Top 30 Related IT Skills in the North West

For the 6 months to 1 September 2015, IT contractor jobs across the North West region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Management.

1 109 (52.91%) ITIL
2 58 (28.16%) Finance
3 51 (24.76%) Project Management
4 46 (22.33%) Stakeholder Management
5 43 (20.87%) Service Delivery
6 37 (17.96%) Microsoft
7 33 (16.02%) PRINCE2
8 29 (14.08%) ITSM
9 28 (13.59%) Problem Management
10 27 (13.11%) Agile Software Development
10 27 (13.11%) Windows
10 27 (13.11%) SLA
11 24 (11.65%) ServiceNow
12 23 (11.17%) Performance Management
12 23 (11.17%) Change Management
13 21 (10.19%) Management Information System
14 20 (9.71%) Supplier Management
14 20 (9.71%) MS Excel
14 20 (9.71%) Security Cleared
14 20 (9.71%) Network Management
15 19 (9.22%) BT
16 18 (8.74%) Active Directory
16 18 (8.74%) MS Office
17 17 (8.25%) Citrix
18 16 (7.77%) SQL
18 16 (7.77%) Continuous Improvement
19 15 (7.28%) Application Performance Management
19 15 (7.28%) MS PowerPoint
19 15 (7.28%) Risk Management
20 14 (6.80%) VMware

Service Management
Top Related IT Skills in the North West by Category

For the 6 months to 1 September 2015, IT contractor jobs across the North West region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 7 (3.40%) SharePoint
2 6 (2.91%) Blackberry Enterprise Server
3 3 (1.46%) TPMS
4 2 (0.97%) WebSphere
4 2 (0.97%) MS Exchange
5 1 (0.49%) CICS
5 1 (0.49%) IIS
5 1 (0.49%) IBM Notes
5 1 (0.49%) Exchange Server 2007
5 1 (0.49%) LiveCycle
5 1 (0.49%) Exchange Server 2010
Applications
1 20 (9.71%) MS Excel
2 18 (8.74%) MS Office
3 15 (7.28%) MS PowerPoint
4 9 (4.37%) MS Project
4 9 (4.37%) MS Visio
5 4 (1.94%) Spreadsheet
6 2 (0.97%) InfoPath
Business Applications
1 2 (0.97%) Oracle Applications
1 2 (0.97%) Oracle Financial Analyzer
1 2 (0.97%) Remedy ITSM
1 2 (0.97%) Oracle EBS R12
1 2 (0.97%) Oracle Retail
2 1 (0.49%) SAP Oil and Gas
2 1 (0.49%) Dynamics CRM
2 1 (0.49%) Dynamics AX
Cloud Services
1 3 (1.46%) Google Apps
2 1 (0.49%) IaaS
2 1 (0.49%) Cloud Computing
Communications & Networking
1 6 (2.91%) SAN
1 6 (2.91%) TCP/IP
1 6 (2.91%) Firewall
1 6 (2.91%) Wireless
2 5 (2.43%) VPN
3 3 (1.46%) DNS
3 3 (1.46%) Wi-Fi
4 2 (0.97%) NAS
4 2 (0.97%) LDAP
5 1 (0.49%) LAN
5 1 (0.49%) VoIP
5 1 (0.49%) WAN
5 1 (0.49%) DHCP
5 1 (0.49%) HTTP
5 1 (0.49%) Intranet
5 1 (0.49%) Internet
5 1 (0.49%) MPLS
5 1 (0.49%) DSL
5 1 (0.49%) Cisco IOS
5 1 (0.49%) Network Security
Database & Business Intelligence
1 13 (6.31%) SQL Server
2 3 (1.46%) Oracle Reports
2 3 (1.46%) Oracle Database 10g
2 3 (1.46%) SQL Server 2008
2 3 (1.46%) SAP Data Services
2 3 (1.46%) Oracle Database
3 2 (0.97%) Oracle Database 11g
3 2 (0.97%) SQL Server 2012
3 2 (0.97%) Oracle OWB
3 2 (0.97%) Oracle9i Database
3 2 (0.97%) Oracle Discoverer
3 2 (0.97%) DB2
4 1 (0.49%) Crystal Reports
4 1 (0.49%) SQL Server 2005
4 1 (0.49%) SQL Server 2000
Development Applications
1 1 (0.49%) Oracle APEX
1 1 (0.49%) Team Foundation Server
1 1 (0.49%) Rational DOORS
General
1 58 (28.16%) Finance
2 8 (3.88%) Legal
2 8 (3.88%) Banking
3 6 (2.91%) Retail
4 5 (2.43%) Pharmaceutical
4 5 (2.43%) Telecoms
5 3 (1.46%) Law
5 3 (1.46%) Manufacturing
5 3 (1.46%) Local Government
6 2 (0.97%) Retail Banking
6 2 (0.97%) Publishing
6 2 (0.97%) Billing
Job Titles
1 39 (18.93%) Analyst
2 36 (17.48%) Project Manager
3 34 (16.50%) Service Manager
4 17 (8.25%) Service Analyst
5 16 (7.77%) Delivery Manager
6 13 (6.31%) Business Analyst
6 13 (6.31%) Architect
7 11 (5.34%) Services Delivery Manager
7 11 (5.34%) Technical Manager
8 10 (4.85%) Senior Project Manager
8 10 (4.85%) Senior Manager
9 8 (3.88%) Infrastructure Project Manager
9 8 (3.88%) Project Engineer
9 8 (3.88%) Infrastructure Manager
10 7 (3.40%) Service Desk Analyst
10 7 (3.40%) Senior Analyst
10 7 (3.40%) 2nd Line Support
11 6 (2.91%) Technical Architect
11 6 (2.91%) Senior Business Analyst
11 6 (2.91%) Programme Manager
Libraries, Frameworks & Software Standards
1 7 (3.40%) Web Services
2 4 (1.94%) XML
3 3 (1.46%) HTML
3 3 (1.46%) .NET
4 2 (0.97%) XHTML
4 2 (0.97%) JSON
4 2 (0.97%) RESTful
4 2 (0.97%) Memcached
4 2 (0.97%) SOAP
5 1 (0.49%) Middleware
5 1 (0.49%) ASP.NET
5 1 (0.49%) CSS
Miscellaneous
1 21 (10.19%) Management Information System
2 14 (6.80%) Analytical Skills
3 11 (5.34%) Data Centre
4 6 (2.91%) Blackberry
5 5 (2.43%) PMI
5 5 (2.43%) Clustering
6 4 (1.94%) SecurID
6 4 (1.94%) Smartphone
6 4 (1.94%) Handset
6 4 (1.94%) Data Protection Act
7 3 (1.46%) Computer Science
7 3 (1.46%) Life Science
7 3 (1.46%) iPad
8 2 (0.97%) HACMP
8 2 (0.97%) CMDB
9 1 (0.49%) Statistics
9 1 (0.49%) NHS
9 1 (0.49%) Mainframe
Operating Systems
1 27 (13.11%) Windows
2 13 (6.31%) UNIX
3 8 (3.88%) Windows 7
4 6 (2.91%) Solaris
4 6 (2.91%) Linux
5 5 (2.43%) Windows XP
5 5 (2.43%) Windows Server 2012
5 5 (2.43%) Windows Server 2008
6 4 (1.94%) Android
6 4 (1.94%) AIX
7 3 (1.46%) Windows Server 2003
7 3 (1.46%) Windows Vista
7 3 (1.46%) Mac OS
7 3 (1.46%) Apple iOS
8 2 (0.97%) HPUX
9 1 (0.49%) Windows NT
9 1 (0.49%) Mac OS X
Processes & Methodologies
1 109 (52.91%) ITIL
2 51 (24.76%) Project Management
3 46 (22.33%) Stakeholder Management
4 43 (20.87%) Service Delivery
5 33 (16.02%) PRINCE2
6 29 (14.08%) ITSM
7 28 (13.59%) Problem Management
8 27 (13.11%) Agile Software Development
9 23 (11.17%) Change Management
9 23 (11.17%) Performance Management
10 20 (9.71%) Supplier Management
10 20 (9.71%) Network Management
11 16 (7.77%) Continuous Improvement
12 15 (7.28%) Application Performance Management
12 15 (7.28%) Risk Management
13 11 (5.34%) TOGAF
13 11 (5.34%) Release Management
13 11 (5.34%) ITIL V3
14 10 (4.85%) Programme Management
14 10 (4.85%) Incident Management
Programming Languages
1 16 (7.77%) SQL
2 5 (2.43%) JavaScript
3 3 (1.46%) Perl
3 3 (1.46%) PHP
3 3 (1.46%) VBA
3 3 (1.46%) Python
3 3 (1.46%) C++
3 3 (1.46%) Java
4 2 (0.97%) Bash Shell
5 1 (0.49%) C#
5 1 (0.49%) Jython
5 1 (0.49%) PL/SQL
Qualifications
1 20 (9.71%) Security Cleared
2 14 (6.80%) ITIL Certification
3 10 (4.85%) Degree
3 10 (4.85%) Microsoft Certification
3 10 (4.85%) SC Cleared
4 8 (3.88%) MCP
5 7 (3.40%) PMI Certification
5 7 (3.40%) VMware Certified Professional (VCP)
6 5 (2.43%) PRINCE2 Practitioner
6 5 (2.43%) MCSE
7 4 (1.94%) MCSA
7 4 (1.94%) MCDST
8 3 (1.46%) Citrix Certification
8 3 (1.46%) APMP
8 3 (1.46%) ITIL Foundation Certificate
9 2 (0.97%) CTC Cleared
9 2 (0.97%) Cisco Certification
9 2 (0.97%) CCNA
9 2 (0.97%) CCA
9 2 (0.97%) MCTS
Quality Assurance & Compliance
1 27 (13.11%) SLA
2 4 (1.94%) ISO/IEC 27001
2 4 (1.94%) PCI DSS
3 3 (1.46%) QA
4 2 (0.97%) Sarbanes-Oxley
4 2 (0.97%) P3O
System Software
1 18 (8.74%) Active Directory
2 8 (3.88%) VMware Infrastructure
3 3 (1.46%) Hyper-V
4 2 (0.97%) Postfix
4 2 (0.97%) XenDesktop
4 2 (0.97%) Veritas Volume Manager
4 2 (0.97%) Varnish
4 2 (0.97%) GPFS
4 2 (0.97%) iptables
4 2 (0.97%) Microsoft App-V
4 2 (0.97%) Squid
5 1 (0.49%) XenApp
5 1 (0.49%) XenServer
Systems Management
1 8 (3.88%) SCCM
2 6 (2.91%) OpenView
3 2 (0.97%) Tivoli Storage Manager
3 2 (0.97%) Nagios
3 2 (0.97%) SCOM
3 2 (0.97%) Oracle ZFS
3 2 (0.97%) NetBackup
3 2 (0.97%) Backup Exec
4 1 (0.49%) WSUS
4 1 (0.49%) Norton AntiVirus
4 1 (0.49%) Systems Management Server (SMS)
Vendors
1 37 (17.96%) Microsoft
2 24 (11.65%) ServiceNow
3 19 (9.22%) BT
4 17 (8.25%) Citrix
5 14 (6.80%) VMware
6 12 (5.83%) Cisco
7 8 (3.88%) Oracle
8 7 (3.40%) HP
8 7 (3.40%) Apple
9 5 (2.43%) SAP
9 5 (2.43%) NetApp
10 4 (1.94%) Google
11 3 (1.46%) IBM
11 3 (1.46%) Symantec
11 3 (1.46%) Remedy
12 2 (0.97%) McAfee
12 2 (0.97%) Sophos
12 2 (0.97%) BMC
12 2 (0.97%) Sun
12 2 (0.97%) SmartStream
North West England
Hays IT - Uk Posting account
Rate: £600.00 - £700 per day
Posted: 8 days ago
Manchester, Lancashire
Amoria Bond - UK
Rate: £250 - £300 per day
Posted: 8 days ago
Manchester
Amoria Bond - UK
Rate: £250 - £300 per day
Posted: 13 days ago
Manchester
Computer Futures
Rate: £300 - £350 per annum + competitive
Posted: 14 days ago