The table below looks at the statistics for Service Management skills in IT contracts advertised for the North West region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Management over the 3 months to 3 July 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
3 Jul 2015
Same period 2014 Same period 2013
Service Management
Rank 68 68 64
Rank change year-on-year
0 -4
Contract jobs citing Service Management 78 65 64
As % of all contract IT jobs located in the North West 2.12% 2.17% 2.57%
As % of the Processes & Methodologies category 2.77% 2.96% 3.53%
Number of daily rates quoted 46 29 20
Average daily rate
Keep up to 90%
of your Daily Rate
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£350 £320 £338
Average daily rate % change year-on-year
+9.37% -5.18%
90% offered a daily rate of more than £221 £100 £272
10% offered a daily rate of more than £500 £505 £418
UK excluding London average daily rate £375 £350 £350
% change year-on-year
+7.14% -
Number of hourly rates quoted 1 1 3
Average hourly rate £16.84 £16.84 £16.84
UK excluding London average hourly rate £13.35 £16.00 £14.00
% change year-on-year
-16.56% +14.28%
Service Management
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the North West region.

Processes & Methodologies Category
North West
Contract IT job ads with a match in the
Processes & Methodologies category
2814 2193 1815
As % of all contract IT jobs located in the North West 76.34% 73.12% 72.98%
Number of daily rates quoted 1669 1165 895
Average daily rate £388 £375 £350
Average daily rate % change year-on-year
+3.33% +7.14%
90% offered a daily rate of more than £275 £265 £243
10% offered a daily rate of more than £563 £549 £450
UK excluding London average daily rate £388 £375 £370
% change year-on-year
+3.33% +1.35%
Number of hourly rates quoted 124 93 83
Average hourly rate £34.00 £26.83 £21.00
Average hourly rate % change year-on-year
+26.72% +27.76%
90% offered a hourly rate of more than £14.50 £15.00 £12.50
10% offered a hourly rate of more than £50.80 £45.00 £75.00
UK excluding London average hourly rate £30.00 £28.50 £30.50
% change year-on-year
+5.26% -6.55%

Service Management
Jobs Demand Trend in the North West

This chart provides a 3-month moving total of IT contractor jobs citing Service Management across the North West region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in the North West

Service Management
Daily Rate Trend in the North West

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Management across the North West region.

Service Management Daily Rate Trend in the North West

Service Management
Daily Rate Histogram in the North West

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Management across the North West region over the 3 months to 3 July 2015.

Service Management Daily Rate Histogram in the North West

Service Management
Hourly Rate Trend in the North West

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Management across the North West region.

Service Management Hourly Rate Trend in the North West

Service Management
Contract Job Locations in the North West

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Service Management within the North West region over the 3 months to 3 July 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Manchester +22 42 £325 +182.60% 16
Cheshire -12 20 £388 +29.16% 10
Lancashire -6 6 £400 -0.62%
Merseyside -8 6 £350 -30.00%
Service Management
England

Service Management
Top 30 Related IT Skills in the North West

For the 6 months to 3 July 2015, IT contractor jobs across the North West region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Management.

1 106 (61.27%) ITIL
2 53 (30.64%) Finance
3 50 (28.90%) Microsoft
4 39 (22.54%) Project Management
5 36 (20.81%) MS Excel
6 34 (19.65%) Windows
6 34 (19.65%) Service Delivery
7 30 (17.34%) PRINCE2
8 27 (15.61%) MS Office
9 26 (15.03%) SLA
10 25 (14.45%) MS PowerPoint
11 23 (13.29%) ITSM
12 22 (12.72%) Security Cleared
13 20 (11.56%) Citrix
14 18 (10.40%) Change Management
14 18 (10.40%) Programme Management
14 18 (10.40%) SQL
15 17 (9.83%) VMware
15 17 (9.83%) Management Information System
16 16 (9.25%) UNIX
17 15 (8.67%) HP
17 15 (8.67%) Problem Management
18 14 (8.09%) Active Directory
18 14 (8.09%) Cisco
18 14 (8.09%) Configuration Management
19 13 (7.51%) Stakeholder Management
19 13 (7.51%) SC Cleared
19 13 (7.51%) Analytical Skills
20 12 (6.94%) Data Centre
20 12 (6.94%) Degree

Service Management
Top Related IT Skills in the North West by Category

For the 6 months to 3 July 2015, IT contractor jobs across the North West region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 8 (4.62%) IBM Notes
2 4 (2.31%) SharePoint
2 4 (2.31%) MS Exchange
2 4 (2.31%) CICS
3 3 (1.73%) Blackberry Enterprise Server
3 3 (1.73%) WebSphere
3 3 (1.73%) TPMS
4 1 (0.58%) LiveCycle
4 1 (0.58%) Exchange Server 2010
4 1 (0.58%) IIS
4 1 (0.58%) Exchange Server 2007
Applications
1 36 (20.81%) MS Excel
2 27 (15.61%) MS Office
3 25 (14.45%) MS PowerPoint
4 12 (6.94%) MS Project
5 11 (6.36%) MS Visio
6 8 (4.62%) Spreadsheet
Business Applications
1 3 (1.73%) Remedy ITSM
2 2 (1.16%) Oracle Retail
3 1 (0.58%) Oracle EBS R12
3 1 (0.58%) Oracle Financials
3 1 (0.58%) SAP Oil and Gas
3 1 (0.58%) Dynamics CRM
3 1 (0.58%) Dynamics AX
Cloud Services
1 2 (1.16%) Google Apps
2 1 (0.58%) IaaS
2 1 (0.58%) Cloud Computing
2 1 (0.58%) Microsoft Azure
2 1 (0.58%) Amazon AWS
Communications & Networking
1 7 (4.05%) TCP/IP
2 5 (2.89%) SAN
3 4 (2.31%) 3G
3 4 (2.31%) Firewall
3 4 (2.31%) Wireless
3 4 (2.31%) 2G
3 4 (2.31%) WCDMA
3 4 (2.31%) GPRS
3 4 (2.31%) GSM
3 4 (2.31%) HSPA
3 4 (2.31%) LTE
3 4 (2.31%) 4G
3 4 (2.31%) Radio Access Network
4 3 (1.73%) NAS
4 3 (1.73%) VPN
5 2 (1.16%) DNS
5 2 (1.16%) LDAP
5 2 (1.16%) IP Telephony
5 2 (1.16%) Wi-Fi
6 1 (0.58%) Intranet
Database & Business Intelligence
1 9 (5.20%) SQL Server
2 4 (2.31%) Oracle Database
3 3 (1.73%) SQL Server 2008
3 3 (1.73%) SAP Data Services
3 3 (1.73%) Oracle Reports
4 2 (1.16%) Oracle Discoverer
4 2 (1.16%) SQL Server 2012
5 1 (0.58%) Crystal Reports
5 1 (0.58%) RDBMS
5 1 (0.58%) Oracle Database 10g
5 1 (0.58%) SQL Server 2000
5 1 (0.58%) SQL Server 2005
5 1 (0.58%) Relational Database
Development Applications
1 1 (0.58%) Subversion
1 1 (0.58%) Oracle APEX
1 1 (0.58%) Git (software)
1 1 (0.58%) Team Foundation Server
General
1 53 (30.64%) Finance
2 8 (4.62%) Retail
3 7 (4.05%) Banking
4 6 (3.47%) Telecoms
4 6 (3.47%) Legal
4 6 (3.47%) Manufacturing
5 5 (2.89%) Pharmaceutical
6 3 (1.73%) Law
6 3 (1.73%) Retail Banking
7 2 (1.16%) Local Government
7 2 (1.16%) Publishing
8 1 (0.58%) Electronics
8 1 (0.58%) Private Banking
8 1 (0.58%) Marketing
Job Titles
1 44 (25.43%) Analyst
2 27 (15.61%) Service Analyst
3 26 (15.03%) Service Manager
4 22 (12.72%) Project Manager
5 20 (11.56%) Architect
6 16 (9.25%) Service Desk Analyst
7 10 (5.78%) PMO Lead
8 9 (5.20%) Technical Architect
9 8 (4.62%) Business Analyst
9 8 (4.62%) Project Engineer
10 7 (4.05%) Infrastructure Manager
10 7 (4.05%) Implementation Manager
10 7 (4.05%) Infrastructure Project Manager
11 6 (3.47%) Solutions Architect
11 6 (3.47%) 2nd Line Support
11 6 (3.47%) Infrastructure Engineer
12 5 (2.89%) Services Delivery Manager
12 5 (2.89%) Service Desk Manager
12 5 (2.89%) Technical Manager
12 5 (2.89%) Delivery Manager
Libraries, Frameworks & Software Standards
1 5 (2.89%) Web Services
1 5 (2.89%) XML
2 4 (2.31%) HTML
2 4 (2.31%) .NET
3 3 (1.73%) JSON
4 2 (1.16%) RESTful
4 2 (1.16%) Memcached
4 2 (1.16%) SOAP
4 2 (1.16%) XHTML
5 1 (0.58%) WSDL
5 1 (0.58%) Middleware
5 1 (0.58%) Java EE
5 1 (0.58%) ASP.NET
5 1 (0.58%) CSS
5 1 (0.58%) AngularJS
5 1 (0.58%) HTML5
5 1 (0.58%) jQuery
Miscellaneous
1 17 (9.83%) Management Information System
2 13 (7.51%) Analytical Skills
3 12 (6.94%) Data Centre
4 6 (3.47%) Blackberry
5 5 (2.89%) CMDB
6 4 (2.31%) SecurID
7 3 (1.73%) Data Protection Act
7 3 (1.73%) Computer Science
7 3 (1.73%) Life Science
7 3 (1.73%) Mainframe
7 3 (1.73%) PMI
7 3 (1.73%) Handset
7 3 (1.73%) Clustering
8 2 (1.16%) Economics
8 2 (1.16%) iPad
9 1 (0.58%) Mobile Computing
9 1 (0.58%) GIS
9 1 (0.58%) NHS
9 1 (0.58%) DTV
Operating Systems
1 34 (19.65%) Windows
2 16 (9.25%) UNIX
3 8 (4.62%) Linux
3 8 (4.62%) Windows 7
4 7 (4.05%) Windows XP
5 5 (2.89%) Apple iOS
5 5 (2.89%) Windows Server 2012
5 5 (2.89%) Windows NT
6 4 (2.31%) Windows Server 2003
7 3 (1.73%) Windows Vista
7 3 (1.73%) Android
7 3 (1.73%) Windows Server 2008
7 3 (1.73%) Mac OS
8 2 (1.16%) AIX
8 2 (1.16%) HPUX
8 2 (1.16%) Solaris
9 1 (0.58%) Windows 2000 Server
Processes & Methodologies
1 106 (61.27%) ITIL
2 39 (22.54%) Project Management
3 34 (19.65%) Service Delivery
4 30 (17.34%) PRINCE2
5 23 (13.29%) ITSM
6 18 (10.40%) Change Management
6 18 (10.40%) Programme Management
7 15 (8.67%) Problem Management
8 14 (8.09%) Configuration Management
9 13 (7.51%) Stakeholder Management
10 12 (6.94%) Risk Management
11 11 (6.36%) Incident Management
11 11 (6.36%) Continuous Improvement
12 10 (5.78%) TOGAF
12 10 (5.78%) Release Management
12 10 (5.78%) Migration
13 9 (5.20%) Agile Software Development
14 7 (4.05%) SDLC
15 6 (3.47%) Transition Management
15 6 (3.47%) Network Management
Programming Languages
1 18 (10.40%) SQL
2 6 (3.47%) Java
3 5 (2.89%) Perl
3 5 (2.89%) PHP
4 4 (2.31%) VBA
4 4 (2.31%) JavaScript
5 2 (1.16%) Jython
5 2 (1.16%) Bash Shell
6 1 (0.58%) C
6 1 (0.58%) C#
6 1 (0.58%) C++
6 1 (0.58%) Objective-C
6 1 (0.58%) PL/SQL
Qualifications
1 22 (12.72%) Security Cleared
2 13 (7.51%) SC Cleared
3 12 (6.94%) Degree
3 12 (6.94%) MCP
4 9 (5.20%) Microsoft Certification
4 9 (5.20%) ITIL Certification
5 7 (4.05%) VMware Certified Professional (VCP)
6 6 (3.47%) PMI Certification
7 5 (2.89%) ITIL Foundation Certificate
7 5 (2.89%) MCSE
8 4 (2.31%) MCSA
9 3 (1.73%) MCDST
9 3 (1.73%) PMP
9 3 (1.73%) Citrix Certification
10 2 (1.16%) Cisco Certification
10 2 (1.16%) MCTS
10 2 (1.16%) MCITP
10 2 (1.16%) CCNA
10 2 (1.16%) CCA
10 2 (1.16%) Oracle Certification
Quality Assurance & Compliance
1 26 (15.03%) SLA
2 4 (2.31%) ISO/IEC 27001
3 3 (1.73%) PCI DSS
4 2 (1.16%) Sarbanes-Oxley
5 1 (0.58%) COBIT
System Software
1 14 (8.09%) Active Directory
2 8 (4.62%) VMware Infrastructure
3 3 (1.73%) Hyper-V
4 2 (1.16%) Postfix
4 2 (1.16%) Microsoft App-V
4 2 (1.16%) Squid
4 2 (1.16%) XenDesktop
4 2 (1.16%) Varnish
4 2 (1.16%) iptables
5 1 (0.58%) XenApp
5 1 (0.58%) XenServer
Systems Management
1 11 (6.36%) OpenView
2 8 (4.62%) Systems Management Server (SMS)
3 4 (2.31%) SCCM
4 2 (1.16%) SCOM
4 2 (1.16%) HP Data Protector
4 2 (1.16%) Nagios
4 2 (1.16%) Norton AntiVirus
4 2 (1.16%) Backup Exec
5 1 (0.58%) OVSD
Vendors
1 50 (28.90%) Microsoft
2 20 (11.56%) Citrix
3 17 (9.83%) VMware
4 15 (8.67%) HP
5 14 (8.09%) Cisco
6 9 (5.20%) Oracle
7 8 (4.62%) Lotus
8 6 (3.47%) Apple
8 6 (3.47%) Business Objects
9 5 (2.89%) Symantec
9 5 (2.89%) NetApp
10 4 (2.31%) Nokia Solutions and Networks
10 4 (2.31%) Mapinfo
10 4 (2.31%) Huawei
10 4 (2.31%) BMC
10 4 (2.31%) Ericsson
10 4 (2.31%) SAP
10 4 (2.31%) Nortel
11 3 (1.73%) Remedy
11 3 (1.73%) ServiceNow
Greater Manchester
Venn Group
Rate: £175 - £225 Per Day
Posted: 4 days ago
Manchester
Real Staffing
Rate: £400 per day + competitive
Posted: 5 days ago
Warrington, Cheshire
Rullion IT Plus
Rate: £100 - £130 per day
Posted: 6 days ago
Manchester
Hays IT - Uk Posting account
Rate: £350.00 - £450.00 per day
Posted: 16 days ago
Manchester
Arrows Group
Rate: £500 - £550 per day
Posted: 20 days ago