The table below looks at the statistics for Service Management skills in IT contracts advertised for the North West region. Included is a guide to the contractor rates offered in IT contracts that have cited Service Management over the 3 months to 30 July 2016 with a comparison to the same period over the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
30 Jul 2016
Same period 2015 Same period 2014
Service Management
Rank 59 70 63
Rank change year-on-year
+11 -7
Contract jobs citing Service Management 109 88 73
As % of all contract IT jobs located in the North West 2.99% 2.29% 2.42%
As % of the Processes & Methodologies category 3.67% 2.93% 3.25%
Number of daily rates quoted 68 55 38
Median daily rate £450 £400 £320
Median daily rate % change year-on-year
+12.50% +25.00%
90% offered a daily rate of more than £286 £174 £100
10% offered a daily rate of more than £550 £520 £428
UK excluding London median daily rate £400 £375 £350
% change year-on-year
+6.66% +7.14%
Number of hourly rates quoted 6 2 4
Median hourly rate £14.13 £16.42 £14.17
Median hourly rate % change year-on-year
-13.97% +15.87%
90% offered a hourly rate of more than £12.58 £16.08 £10.45
10% offered a hourly rate of more than £77.50 £16.76 £16.84
UK excluding London median hourly rate £14.50 £15.88 £15.00
% change year-on-year
-8.66% +5.83%
Service Management
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the North West region.

Processes & Methodologies Category
North West
Contract IT job ads with a match in the
Processes & Methodologies category
2969 3005 2249
As % of all contract IT jobs located in the North West 81.43% 78.34% 74.45%
Number of daily rates quoted 1849 1784 1215
Median daily rate £410 £400 £375
Median daily rate % change year-on-year
+2.50% +6.66%
90% offered a daily rate of more than £281 £275 £256
10% offered a daily rate of more than £525 £575 £525
UK excluding London median daily rate £400 £388 £375
% change year-on-year
+3.22% +3.33%
Number of hourly rates quoted 94 124 105
Median hourly rate £23.50 £40.00 £27.50
Median hourly rate % change year-on-year
-41.25% +45.45%
90% offered a hourly rate of more than £12.58 £15.00 £13.00
10% offered a hourly rate of more than £59.31 £58.63 £47.30
UK excluding London median hourly rate £30.00 £30.50 £26.50
% change year-on-year
-1.63% +15.09%

Service Management
Jobs Demand Trend in the North West

The demand trend of contract jobs across the North West region citing Service Management as a proportion of all IT contracts with a match in the Processes & Methodologies category.

Service Management Jobs Demand Trend in the North West

Service Management
Daily Rate Trend in the North West

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Management across the North West region.

Service Management Daily Rate Trend in the North West

Service Management
Daily Rate Histogram in the North West

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Management across the North West region over the 3 months to 30 July 2016.

Service Management Daily Rate Histogram in the North West

Service Management
Hourly Rate Trend in the North West

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Management across the North West region.

Service Management Hourly Rate Trend in the North West

Service Management
Hourly Rate Histogram in the North West

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Service Management across the North West region over the 3 months to 30 July 2016.

Service Management Hourly Rate Histogram in the North West

Service Management
Contract Job Locations in the North West

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Management within the North West region over the 3 months to 30 July 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Manchester -4 50 £350 +7.69% 11
Cheshire +9 27 £475 +13.09% 6
Lancashire +4 20 £375 -18.91%
Merseyside -5 2 £323 +91.52%
Service Management
England

Service Management
Top 30 Related IT Skills in the North West

For the 6 months to 30 July 2016, IT contractor jobs citing Service Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the North West region with a requirement for Service Management.

1 152 (71.70%) ITIL
2 53 (25.00%) Agile Software Development
3 42 (19.81%) Project Management
4 38 (17.92%) ITSM
5 33 (15.57%) Finance
6 32 (15.09%) Configuration Management
7 31 (14.62%) Service Delivery
8 30 (14.15%) Change Management
8 30 (14.15%) PRINCE2
9 28 (13.21%) Microsoft
9 28 (13.21%) Problem Management
10 26 (12.26%) Security Cleared
11 23 (10.85%) Windows
12 22 (10.38%) Oracle
12 22 (10.38%) Stakeholder Management
13 20 (9.43%) Unix
14 19 (8.96%) HP
15 18 (8.49%) Mainframe
16 16 (7.55%) LAN
16 16 (7.55%) SC Cleared
16 16 (7.55%) DevOps
16 16 (7.55%) Analytical Skills
17 15 (7.08%) Agile Project Management
17 15 (7.08%) ServiceNow
17 15 (7.08%) Incident Management
18 14 (6.60%) MS Excel
18 14 (6.60%) ITIL Certification
18 14 (6.60%) Degree
19 13 (6.13%) Waterfall
19 13 (6.13%) Skype for Business

Service Management
Top Related IT Skills in the North West by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 13 (6.13%) Skype for Business
2 11 (5.19%) SharePoint
3 10 (4.72%) WebSphere
4 8 (3.77%) CICS
4 8 (3.77%) JBoss
4 8 (3.77%) WebLogic
5 6 (2.83%) Drupal
6 5 (2.36%) CMS
6 5 (2.36%) MS Exchange
6 5 (2.36%) SharePoint 2013
7 3 (1.42%) IBM Notes
8 1 (0.47%) Blackberry Enterprise Server
Applications
1 14 (6.60%) MS Excel
2 13 (6.13%) MS Office
3 6 (2.83%) MS Visio
4 4 (1.89%) MS PowerPoint
4 4 (1.89%) MS Project
5 3 (1.42%) Spreadsheet
6 2 (0.94%) Open Workbench
Business Applications
1 1 (0.47%) Oracle BPM
1 1 (0.47%) Remedy ITSM
Cloud Services
1 7 (3.30%) PaaS
1 7 (3.30%) SaaS
2 6 (2.83%) IaaS
3 2 (0.94%) Microsoft Azure
4 1 (0.47%) Google Apps
4 1 (0.47%) Office 365
Communications & Networking
1 16 (7.55%) LAN
2 12 (5.66%) WAN
3 10 (4.72%) SAN
4 8 (3.77%) Wireless
5 7 (3.30%) Skype
6 6 (2.83%) VPN
7 5 (2.36%) Firewall
7 5 (2.36%) Wi-Fi
8 3 (1.42%) Ethernet
8 3 (1.42%) SSL
9 2 (0.94%) Cisco ISE
9 2 (0.94%) Cisco Wireless
9 2 (0.94%) DNS
9 2 (0.94%) Internet
9 2 (0.94%) Intrusion Detection
9 2 (0.94%) IPsec
9 2 (0.94%) OpenScape
9 2 (0.94%) TCP/IP
9 2 (0.94%) VoIP
9 2 (0.94%) WLAN
Database & Business Intelligence
1 8 (3.77%) DB2
2 4 (1.89%) SQL Server
3 1 (0.47%) Oracle Reports
3 1 (0.47%) Relational Database
Development Applications
1 9 (4.25%) JIRA
2 8 (3.77%) ClearCase
2 8 (3.77%) Subversion
3 7 (3.30%) Jenkins
4 2 (0.94%) LoadRunner
5 1 (0.47%) MagicDraw
5 1 (0.47%) Rational DOORS
5 1 (0.47%) Team Foundation Server
General
1 33 (15.57%) Finance
2 12 (5.66%) Banking
3 5 (2.36%) Law
3 5 (2.36%) Local Government
3 5 (2.36%) Military
4 4 (1.89%) Legal
4 4 (1.89%) Manufacturing
4 4 (1.89%) Telecoms
5 3 (1.42%) Pharmaceutical
5 3 (1.42%) Retail
6 2 (0.94%) Publishing
7 1 (0.47%) Electronics
7 1 (0.47%) French Language
7 1 (0.47%) German Language
7 1 (0.47%) Marketing
7 1 (0.47%) Spanish Language
Job Titles
1 44 (20.75%) Service Manager
2 39 (18.40%) Analyst
3 21 (9.91%) Delivery Manager
4 19 (8.96%) ITIL Manager
5 16 (7.55%) Integration Manager
6 15 (7.08%) Service Analyst
7 14 (6.60%) Architect
7 14 (6.60%) Service Integration Manager
8 12 (5.66%) Digital Delivery Manager
9 10 (4.72%) Consultant
9 10 (4.72%) Project Manager
10 8 (3.77%) Senior Manager
10 8 (3.77%) Service Management Analyst
10 8 (3.77%) Support Analyst
11 7 (3.30%) Environment Manager
11 7 (3.30%) ITIL Service Analyst
11 7 (3.30%) ITIL Service Manager
12 6 (2.83%) Change Manager
12 6 (2.83%) Designer
12 6 (2.83%) Operations Engineer
Libraries, Frameworks & Software Standards
1 10 (4.72%) Web Services
1 10 (4.72%) XML
2 9 (4.25%) JMS
3 8 (3.77%) EJB
3 8 (3.77%) Hibernate
3 8 (3.77%) J2EE
3 8 (3.77%) JSP
3 8 (3.77%) Servlets
3 8 (3.77%) Struts
3 8 (3.77%) WSDL
3 8 (3.77%) XSD
4 2 (0.94%) 802.1X
4 2 (0.94%) Middleware
5 1 (0.47%) JSON
5 1 (0.47%) REST
5 1 (0.47%) SOAP
Miscellaneous
1 18 (8.49%) Mainframe
2 16 (7.55%) Analytical Skills
3 10 (4.72%) Management Information System
3 10 (4.72%) PMI
4 8 (3.77%) Clustering
4 8 (3.77%) Data Centre
5 7 (3.30%) Computer Science
5 7 (3.30%) IBM Mainframe
6 6 (2.83%) NHS
6 6 (2.83%) Smartphone
7 5 (2.36%) Fat Client
7 5 (2.36%) Thin Client
8 4 (1.89%) HACMP
9 3 (1.42%) CMDB
9 3 (1.42%) Distributed Denial-of-Service
9 3 (1.42%) Life Science
10 2 (0.94%) Video Conferencing
11 1 (0.47%) Data Integration
11 1 (0.47%) RIA
11 1 (0.47%) Wiki
Operating Systems
1 23 (10.85%) Windows
2 20 (9.43%) Unix
3 12 (5.66%) AIX
4 9 (4.25%) Solaris
5 8 (3.77%) Windows 7
6 6 (2.83%) Apple iOS
7 5 (2.36%) Linux
7 5 (2.36%) Windows 10
7 5 (2.36%) Windows Server
7 5 (2.36%) Windows Server 2012
8 4 (1.89%) Windows XP
9 2 (0.94%) zOS
Processes & Methodologies
1 152 (71.70%) ITIL
2 53 (25.00%) Agile Software Development
3 42 (19.81%) Project Management
4 38 (17.92%) ITSM
5 32 (15.09%) Configuration Management
6 31 (14.62%) Service Delivery
7 30 (14.15%) Change Management
7 30 (14.15%) PRINCE2
8 28 (13.21%) Problem Management
9 22 (10.38%) Stakeholder Management
10 16 (7.55%) DevOps
11 15 (7.08%) Agile Project Management
11 15 (7.08%) Incident Management
12 13 (6.13%) Waterfall
13 12 (5.66%) SDLC
14 11 (5.19%) Asset Management
14 11 (5.19%) Performance Management
14 11 (5.19%) Risk Management
15 10 (4.72%) Time Management
16 9 (4.25%) Disaster Recovery
Programming Languages
1 12 (5.66%) SQL
2 8 (3.77%) Assembly Language
2 8 (3.77%) COBOL
2 8 (3.77%) Java
2 8 (3.77%) JavaScript
3 1 (0.47%) C
Qualifications
1 26 (12.26%) Security Cleared
2 16 (7.55%) SC Cleared
3 14 (6.60%) Degree
3 14 (6.60%) ITIL Certification
4 10 (4.72%) PMI Certification
5 8 (3.77%) BPSS Clearance
6 5 (2.36%) ISEB
6 5 (2.36%) ISTQB
6 5 (2.36%) MCP
6 5 (2.36%) Sun Certification
7 4 (1.89%) ISTQB Foundation Certification
8 2 (0.94%) CCNP
8 2 (0.94%) Cisco Certification
8 2 (0.94%) PMP
9 1 (0.47%) CCIE
9 1 (0.47%) CCNA
9 1 (0.47%) CCSP
9 1 (0.47%) IBM AIX Certification
9 1 (0.47%) Microsoft Certification
9 1 (0.47%) PRINCE2 Certification
Quality Assurance & Compliance
1 10 (4.72%) QA
1 10 (4.72%) SLA
2 6 (2.83%) Disclosure Scotland
3 1 (0.47%) COBIT
3 1 (0.47%) PMBOK
3 1 (0.47%) Sarbanes-Oxley
System Software
1 12 (5.66%) Active Directory
2 8 (3.77%) Veritas Volume Manager
3 5 (2.36%) VMware Infrastructure
4 4 (1.89%) GPFS
5 2 (0.94%) RACF
5 2 (0.94%) vSphere
6 1 (0.47%) Terminal Server
Systems Management
1 8 (3.77%) NetBackup
1 8 (3.77%) Oracle ZFS
2 6 (2.83%) AirWatch
3 5 (2.36%) Ansible
4 4 (1.89%) SCCM
5 3 (1.42%) Systems Management Server (SMS)
5 3 (1.42%) Tivoli Storage Manager
6 2 (0.94%) Cacti
6 2 (0.94%) HP Quality Center
6 2 (0.94%) OpenView
6 2 (0.94%) SmoothWall
6 2 (0.94%) Tivoli
6 2 (0.94%) Tivoli Monitoring
6 2 (0.94%) zSecure
7 1 (0.47%) McAfee ePO
7 1 (0.47%) ServiceCenter
Vendors
1 28 (13.21%) Microsoft
2 22 (10.38%) Oracle
3 19 (8.96%) HP
4 15 (7.08%) ServiceNow
5 11 (5.19%) IBM
6 10 (4.72%) Citrix
6 10 (4.72%) VMware
7 8 (3.77%) Chordiant
7 8 (3.77%) Sun
8 7 (3.30%) Cisco
9 6 (2.83%) Apple
9 6 (2.83%) Red Hat
9 6 (2.83%) Samsung
9 6 (2.83%) Verint
10 5 (2.36%) Veritas
11 4 (1.89%) SAP
11 4 (1.89%) Wyse
12 3 (1.42%) Ab Initio
12 3 (1.42%) ATG
12 3 (1.42%) Lotus
Manchester, Lancashire
Hydrogen
Posted: 20 hours ago
Manchester, Lancashire
LA International
Rate: £100 - £115 per annum
Posted: 3 days ago