The table below looks at the statistics for Service Management skills in IT contracts advertised for the North West region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Management over the 3 months to 5 August 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
5 Aug 2015
Same period 2014 Same period 2013
Service Management
Rank 68 67 68
Rank change year-on-year
-1 +1
Contract jobs citing Service Management 89 74 68
As % of all contract IT jobs located in the North West 2.24% 2.38% 2.44%
As % of the Processes & Methodologies category 2.90% 3.24% 3.40%
Number of daily rates quoted 55 41 25
Average daily rate
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of your Daily Rate
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£400 £320 £325
Average daily rate % change year-on-year
+25.00% -1.53%
90% offered a daily rate of more than £174 £100 £270
10% offered a daily rate of more than £520 £425 £499
UK excluding London average daily rate £375 £350 £350
% change year-on-year
+7.14% -
Number of hourly rates quoted 2 4 8
Average hourly rate £16.42 £14.17 £16.84
Average hourly rate % change year-on-year
+15.87% -15.85%
90% offered a hourly rate of more than £16.08 £10.45 £10.35
10% offered a hourly rate of more than £16.76 £16.84 £45.00
UK excluding London average hourly rate £18.00 £15.25 £13.35
% change year-on-year
+18.03% +14.23%
Service Management
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the North West region.

Processes & Methodologies Category
North West
Contract IT job ads with a match in the
Processes & Methodologies category
3070 2282 2001
As % of all contract IT jobs located in the North West 77.29% 73.45% 71.77%
Number of daily rates quoted 1855 1228 1008
Average daily rate £400 £375 £338
Average daily rate % change year-on-year
+6.66% +11.11%
90% offered a daily rate of more than £275 £263 £250
10% offered a daily rate of more than £563 £525 £465
UK excluding London average daily rate £390 £375 £375
% change year-on-year
+4.00% -
Number of hourly rates quoted 120 104 97
Average hourly rate £40.00 £27.50 £21.50
Average hourly rate % change year-on-year
+45.45% +27.90%
90% offered a hourly rate of more than £15.77 £12.57 £10.50
10% offered a hourly rate of more than £59.50 £54.75 £44.93
UK excluding London average hourly rate £30.50 £25.00 £31.00
% change year-on-year
+22.00% -19.35%

Service Management
Jobs Demand Trend in the North West

This chart provides a 3-month moving total of IT contractor jobs citing Service Management across the North West region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in the North West

Service Management
Daily Rate Trend in the North West

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Management across the North West region.

Service Management Daily Rate Trend in the North West

Service Management
Daily Rate Histogram in the North West

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Management across the North West region over the 3 months to 5 August 2015.

Service Management Daily Rate Histogram in the North West

Service Management
Hourly Rate Trend in the North West

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Management across the North West region.

Service Management Hourly Rate Trend in the North West

Service Management
Contract Job Locations in the North West

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Service Management within the North West region over the 3 months to 5 August 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Manchester +23 48 £325 +95.48% 27
Cheshire -21 23 £420 +52.72% 3
Lancashire -4 8 £463 +33.57%
Merseyside -10 6 £169 -66.25% 1
Cumbria -17 1 £375 - 1
Service Management
England

Service Management
Top 30 Related IT Skills in the North West

For the 6 months to 5 August 2015, IT contractor jobs across the North West region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Management.

1 97 (57.06%) ITIL
2 52 (30.59%) Finance
3 43 (25.29%) Microsoft
4 41 (24.12%) Project Management
5 37 (21.76%) Service Delivery
6 31 (18.24%) Windows
7 29 (17.06%) PRINCE2
8 28 (16.47%) MS Excel
9 24 (14.12%) ITSM
9 24 (14.12%) MS PowerPoint
10 23 (13.53%) SLA
10 23 (13.53%) MS Office
11 22 (12.94%) Change Management
11 22 (12.94%) Stakeholder Management
11 22 (12.94%) Security Cleared
12 19 (11.18%) Citrix
13 17 (10.00%) Programme Management
13 17 (10.00%) Active Directory
13 17 (10.00%) SQL
13 17 (10.00%) Problem Management
14 16 (9.41%) Analytical Skills
14 16 (9.41%) VMware
14 16 (9.41%) Management Information System
15 15 (8.82%) Risk Management
15 15 (8.82%) UNIX
16 14 (8.24%) MS Project
16 14 (8.24%) Cisco
16 14 (8.24%) Configuration Management
17 13 (7.65%) Agile Software Development
17 13 (7.65%) SC Cleared

Service Management
Top Related IT Skills in the North West by Category

For the 6 months to 5 August 2015, IT contractor jobs across the North West region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 4 (2.35%) IBM Notes
1 4 (2.35%) SharePoint
1 4 (2.35%) MS Exchange
1 4 (2.35%) Blackberry Enterprise Server
2 3 (1.76%) TPMS
2 3 (1.76%) CICS
3 2 (1.18%) WebSphere
4 1 (0.59%) Exchange Server 2007
4 1 (0.59%) LiveCycle
4 1 (0.59%) Exchange Server 2010
4 1 (0.59%) IIS
Applications
1 28 (16.47%) MS Excel
2 24 (14.12%) MS PowerPoint
3 23 (13.53%) MS Office
4 14 (8.24%) MS Project
5 10 (5.88%) MS Visio
6 5 (2.94%) Spreadsheet
Business Applications
1 2 (1.18%) Remedy ITSM
1 2 (1.18%) Oracle EBS R12
1 2 (1.18%) Oracle Retail
2 1 (0.59%) Oracle Financials
2 1 (0.59%) Oracle Applications
2 1 (0.59%) SAP Oil and Gas
2 1 (0.59%) Dynamics CRM
2 1 (0.59%) Dynamics AX
2 1 (0.59%) Oracle Financial Analyzer
Cloud Services
1 3 (1.76%) Google Apps
2 1 (0.59%) IaaS
2 1 (0.59%) Cloud Computing
Communications & Networking
1 7 (4.12%) SAN
2 6 (3.53%) TCP/IP
2 6 (3.53%) Firewall
3 4 (2.35%) HSPA
3 4 (2.35%) LTE
3 4 (2.35%) 4G
3 4 (2.35%) Radio Access Network
3 4 (2.35%) WCDMA
3 4 (2.35%) GPRS
3 4 (2.35%) GSM
3 4 (2.35%) 3G
3 4 (2.35%) Wireless
3 4 (2.35%) 2G
4 3 (1.76%) VPN
4 3 (1.76%) NAS
4 3 (1.76%) Wi-Fi
5 2 (1.18%) LDAP
5 2 (1.18%) DNS
6 1 (0.59%) HTTP
6 1 (0.59%) LAN
Database & Business Intelligence
1 10 (5.88%) SQL Server
2 5 (2.94%) BusinessObjects
3 4 (2.35%) Oracle Database
4 3 (1.76%) SQL Server 2008
4 3 (1.76%) SAP Data Services
4 3 (1.76%) Oracle Reports
5 2 (1.18%) SQL Server 2012
5 2 (1.18%) Oracle Discoverer
5 2 (1.18%) Oracle Database 10g
6 1 (0.59%) Relational Database
6 1 (0.59%) RDBMS
6 1 (0.59%) Oracle9i Database
6 1 (0.59%) DB2
6 1 (0.59%) Crystal Reports
6 1 (0.59%) SQL Server 2000
6 1 (0.59%) Oracle OWB
6 1 (0.59%) SQL Server 2005
6 1 (0.59%) Oracle Database 11g
Development Applications
1 1 (0.59%) Oracle APEX
1 1 (0.59%) Team Foundation Server
1 1 (0.59%) Rational DOORS
General
1 52 (30.59%) Finance
2 8 (4.71%) Telecoms
3 7 (4.12%) Legal
3 7 (4.12%) Retail
4 6 (3.53%) Banking
5 5 (2.94%) Pharmaceutical
6 4 (2.35%) Manufacturing
7 3 (1.76%) Law
8 2 (1.18%) Publishing
8 2 (1.18%) Billing
8 2 (1.18%) Local Government
8 2 (1.18%) Retail Banking
9 1 (0.59%) Marketing
9 1 (0.59%) Electronics
Job Titles
1 38 (22.35%) Analyst
2 28 (16.47%) Service Manager
3 20 (11.76%) Project Manager
4 19 (11.18%) Service Analyst
5 16 (9.41%) Architect
6 10 (5.88%) PMO Lead
7 9 (5.29%) Service Desk Analyst
8 8 (4.71%) Project Engineer
8 8 (4.71%) Infrastructure Manager
8 8 (4.71%) Delivery Manager
8 8 (4.71%) Business Analyst
8 8 (4.71%) Infrastructure Project Manager
8 8 (4.71%) 2nd Line Support
8 8 (4.71%) Services Delivery Manager
9 7 (4.12%) Technical Architect
10 6 (3.53%) Consultant
10 6 (3.53%) Implementation Manager
10 6 (3.53%) Infrastructure Engineer
11 5 (2.94%) Transition Manager
11 5 (2.94%) Solutions Architect
Libraries, Frameworks & Software Standards
1 4 (2.35%) .NET
1 4 (2.35%) Web Services
1 4 (2.35%) XML
2 3 (1.76%) HTML
3 2 (1.18%) SOAP
3 2 (1.18%) XHTML
3 2 (1.18%) JSON
3 2 (1.18%) RESTful
3 2 (1.18%) Memcached
4 1 (0.59%) Middleware
4 1 (0.59%) ASP.NET
4 1 (0.59%) CSS
Miscellaneous
1 16 (9.41%) Management Information System
1 16 (9.41%) Analytical Skills
2 12 (7.06%) Data Centre
3 6 (3.53%) Blackberry
4 5 (2.94%) Clustering
5 4 (2.35%) CMDB
5 4 (2.35%) SecurID
5 4 (2.35%) Data Protection Act
6 3 (1.76%) Computer Science
6 3 (1.76%) Life Science
6 3 (1.76%) Handset
7 2 (1.18%) Mainframe
7 2 (1.18%) PMI
7 2 (1.18%) iPad
7 2 (1.18%) Economics
7 2 (1.18%) HACMP
8 1 (0.59%) NHS
8 1 (0.59%) DTV
8 1 (0.59%) GIS
Operating Systems
1 31 (18.24%) Windows
2 15 (8.82%) UNIX
3 8 (4.71%) Windows 7
4 7 (4.12%) Linux
5 5 (2.94%) Solaris
5 5 (2.94%) Apple iOS
5 5 (2.94%) Windows Server 2012
6 4 (2.35%) Windows Server 2003
6 4 (2.35%) Android
6 4 (2.35%) Windows Server 2008
6 4 (2.35%) AIX
6 4 (2.35%) Windows XP
7 3 (1.76%) Windows NT
7 3 (1.76%) Mac OS
8 2 (1.18%) Windows Vista
8 2 (1.18%) HPUX
9 1 (0.59%) Mac OS X
9 1 (0.59%) Windows 2000 Server
Processes & Methodologies
1 97 (57.06%) ITIL
2 41 (24.12%) Project Management
3 37 (21.76%) Service Delivery
4 29 (17.06%) PRINCE2
5 24 (14.12%) ITSM
6 22 (12.94%) Change Management
6 22 (12.94%) Stakeholder Management
7 17 (10.00%) Problem Management
7 17 (10.00%) Programme Management
8 15 (8.82%) Risk Management
9 14 (8.24%) Configuration Management
10 13 (7.65%) Agile Software Development
11 11 (6.47%) Continuous Improvement
12 10 (5.88%) TOGAF
13 9 (5.29%) Incident Management
13 9 (5.29%) Migration
14 8 (4.71%) Release Management
14 8 (4.71%) Project Planning
15 7 (4.12%) Performance Management
15 7 (4.12%) Resource Management
Programming Languages
1 17 (10.00%) SQL
2 5 (2.94%) Perl
2 5 (2.94%) PHP
3 4 (2.35%) Java
4 3 (1.76%) JavaScript
4 3 (1.76%) VBA
5 2 (1.18%) Jython
5 2 (1.18%) Bash Shell
6 1 (0.59%) PL/SQL
6 1 (0.59%) C#
Qualifications
1 22 (12.94%) Security Cleared
2 13 (7.65%) SC Cleared
3 11 (6.47%) Degree
4 10 (5.88%) ITIL Certification
5 9 (5.29%) Microsoft Certification
6 8 (4.71%) MCP
7 7 (4.12%) PMI Certification
7 7 (4.12%) VMware Certified Professional (VCP)
8 5 (2.94%) PMP
8 5 (2.94%) MCSE
9 4 (2.35%) MCSA
9 4 (2.35%) ITIL Foundation Certificate
10 3 (1.76%) PRINCE2 Practitioner
10 3 (1.76%) Citrix Certification
10 3 (1.76%) MCDST
11 2 (1.18%) MCTS
11 2 (1.18%) MCITP
11 2 (1.18%) Cisco Certification
11 2 (1.18%) CCNA
11 2 (1.18%) CCA
Quality Assurance & Compliance
1 23 (13.53%) SLA
2 4 (2.35%) ISO/IEC 27001
2 4 (2.35%) PCI DSS
3 3 (1.76%) QA
4 2 (1.18%) Sarbanes-Oxley
System Software
1 17 (10.00%) Active Directory
2 8 (4.71%) VMware Infrastructure
3 3 (1.76%) Hyper-V
4 2 (1.18%) Postfix
4 2 (1.18%) XenDesktop
4 2 (1.18%) Veritas Volume Manager
4 2 (1.18%) Varnish
4 2 (1.18%) GPFS
4 2 (1.18%) iptables
4 2 (1.18%) Microsoft App-V
4 2 (1.18%) Squid
5 1 (0.59%) XenApp
5 1 (0.59%) XenServer
Systems Management
1 7 (4.12%) OpenView
2 5 (2.94%) SCCM
3 4 (2.35%) Systems Management Server (SMS)
4 2 (1.18%) Nagios
4 2 (1.18%) Tivoli Storage Manager
4 2 (1.18%) NetBackup
4 2 (1.18%) Backup Exec
4 2 (1.18%) SCOM
4 2 (1.18%) HP Data Protector
4 2 (1.18%) Oracle ZFS
5 1 (0.59%) OVSD
5 1 (0.59%) WSUS
5 1 (0.59%) Norton AntiVirus
Vendors
1 43 (25.29%) Microsoft
2 19 (11.18%) Citrix
3 16 (9.41%) VMware
4 14 (8.24%) Cisco
5 11 (6.47%) HP
6 10 (5.88%) Oracle
7 6 (3.53%) Apple
8 5 (2.94%) NetApp
9 4 (2.35%) Lotus
9 4 (2.35%) Ericsson
9 4 (2.35%) Nortel
9 4 (2.35%) SAP
9 4 (2.35%) Mapinfo
9 4 (2.35%) Symantec
9 4 (2.35%) Google
9 4 (2.35%) Huawei
9 4 (2.35%) Nokia Solutions and Networks
9 4 (2.35%) ServiceNow
10 3 (1.76%) IBM
10 3 (1.76%) Sun
Manchester, Lancashire
Harvey Nash plc
Posted: 5 days ago
Warrington, Cheshire
EXCELerate
Rate: £350 per day £350 Per day Upwards
Posted: 5 days ago
Cumbria
Capita - ITMS
Rate: £325 - £425 per day
Posted: 14 days ago