North Yorkshire Service Management Contracts

This section looks at the demand for Service Management skills within the North Yorkshire region with a comparison to our Processes & Methodologies category. Included is a guide to the contractor rates offered in IT job ads that have cited Service Management over the 3 months to 4 July 2008 with a comparison to the same period last year.

Service Management
Location Aberdeen Basingstoke Bath Berkshire Bicester Birmingham Bournemouth Bracknell Bradford Brighton Buckinghamshire Camberley Cambridgeshire Canary Wharf Cardiff Chalfont St Giles Cheltenham Cheshire Chester Chesterfield City of London Conwy Corsham Coventry Crawley Croydon Denbighshire Derbyshire Devon Docklands, London Dorking Dorset Dundee Durham East Kilbride East Midlands East of England East Sussex East Yorkshire Edinburgh England Essex Farnborough Glasgow Gloucestershire Hampshire Hemel Hempstead Herefordshire Hertfordshire Highlands Horsham Hull Inverness Kent Kingston Upon Thames Lancashire Leeds Leicester Leicestershire Liverpool London M4 Corridor Maidenhead Manchester Merseyside Middlesex Midlands Milton Keynes Motherwell Newbury Newcastle Newcastle Upon Tyne Norfolk North East North Lanarkshire North Wales North West North Yorkshire Northampton Northamptonshire Norwich Nottingham Nottinghamshire Oxford Oxfordshire Paisley Peterborough Poole Prescot Preston Reading Reigate Renfrewshire Rhyl Rotherham Salisbury Scotland Sheffield Shropshire Slough Somerset South East South Lanarkshire South Wales South West South Yorkshire Southampton Staffordshire Staines Surrey Swansea Swindon Tamworth Taunton Telford Tyne and Wear UK Uxbridge Wales Warrington Warwickshire Watford West Midlands West Sussex West Wales West Yorkshire Westminster Wigan Wilmslow Wiltshire Windsor York Yorkshire	3 months to 4 Jul 2008	Same period last year
Rank	39	44
Rank change on same period last year	+5
Matching contract IT job ads	2	2
As % of all UK contract IT job ads sampled	0.003 %	0.002 %
As % of the category below	0.917 %	0.667 %
Daily rates quoted	0	2
Average minimum daily rate	-	£300
Average daily rate	-	£320
% change on same period last year	-
Average maximum daily rate	-	£340
UK excluding London average daily rate	£375	£378
% change on same period last year	-0.92 %
Hourly rates quoted	2	0
Average minimum hourly rate	£9.00	-
Average hourly rate	£9.00	-
% change on same period last year	-
Average maximum hourly rate	£9.00	-
UK excluding London average hourly rate	£20.91	£27.98
% change on same period last year	-25.25 %
Processes & Methodologies North Yorkshire
Matching contract IT job ads	218	300
As % of all UK contract IT job ads sampled	0.287 %	0.318 %
Daily rates quoted	66	98
Average minimum daily rate	£364	£372
Average daily rate	£382	£391
% change on same period last year	-2.45 %
Average maximum daily rate	£399	£410
UK excluding London average daily rate	£384	£374
% change on same period last year	+2.50 %
Hourly rates quoted	15	10
Average minimum hourly rate	£15.95	£25.37
Average hourly rate	£17.98	£25.66
% change on same period last year	-29.95 %
Average maximum hourly rate	£20.00	£25.96
UK excluding London average hourly rate	£29.40	£30.19
% change on same period last year	-2.62 %
Service Management Yorkshire

We calculate average IT contractor rates directly from the figures quoted and do not attempt to derive hourly rates from daily rates or vice versa.

Service Management
Demand Trend

The chart provides a 3-month moving total beginning in 2004 of IT contractor jobs citing Service Management across the North Yorkshire region as a proportion of the total demand within the Processes & Methodologies category.

Service Management
Daily Rate Trend

The chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Management across the North Yorkshire region.

Service Management
Hourly Rate Trend

The chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Management across the North Yorkshire region.

Service Management
Hourly Rate Histogram

The chart provides a histogram of hourly rates quoted in contract IT jobs citing Service Management across the North Yorkshire region over the 3 months to 4 July 2008.

Service Management
Contract Locations

This section looks at the demand and provides a guide to the average contractor rates quoted in IT job ads citing Service Management within the North Yorkshire region over the 3 months to 4 July 2008. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year. A positive number indicates a relative increase in demand.

Location	Rank Change on Same Period Last Last	Matching Contract IT Job Ads	Average Daily Rate Last 3 Months	Average Daily Rate % Change on Same Period Last Year
York	-	2	-	-

Service Management Yorkshire

Service Management
Top 25 Related IT Skills

For the 6 months to 4 July 2008, IT contractor jobs across the North Yorkshire region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Management.

1 4 (66.67 %) ITIL 2 3 (50.00 %) ITSM 3 2 (33.33 %) MS Office 3 2 (33.33 %) Windows 3 2 (33.33 %) Windows NT 3 2 (33.33 %) MS Exchange 3 2 (33.33 %) TCP/IP 3 2 (33.33 %) SLA 3 2 (33.33 %) Microsoft 3 2 (33.33 %) Active Directory 4 1 (16.67 %) ITIL Certification 4 1 (16.67 %) PRINCE 4 1 (16.67 %) Service Delivery 4 1 (16.67 %) Business Analysis 4 1 (16.67 %) Local Government

4 1 (16.67 %) assyst 4 1 (16.67 %) Incident Management 4 1 (16.67 %) Problem Management 4 1 (16.67 %) CTC Cleared 4 1 (16.67 %) Security Cleared 4 1 (16.67 %) Software Engineering 4 1 (16.67 %) SQL 4 1 (16.67 %) Management Information System 4 1 (16.67 %) Education 4 1 (16.67 %) Government

Service Management
Top Related IT Skills by Category

For the 6 months to 4 July 2008, IT contractor jobs across the North Yorkshire region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms 1 2 (33.33 %) MS Exchange	Applications 1 2 (33.33 %) MS Office
Business Applications 1 1 (16.67 %) assyst	Communications & Networking 1 2 (33.33 %) TCP/IP
General 1 1 (16.67 %) Education 1 1 (16.67 %) Government 1 1 (16.67 %) Local Government	Job Titles 1 2 (33.33 %) Service Manager 1 2 (33.33 %) Helpdesk Operator 2 1 (16.67 %) Applications Support Consultant 2 1 (16.67 %) Service Integration Manager 2 1 (16.67 %) Requirements Analyst 2 1 (16.67 %) Analyst 2 1 (16.67 %) Consultant 2 1 (16.67 %) Applications Support 2 1 (16.67 %) Applications Consultant 2 1 (16.67 %) Support Consultant 2 1 (16.67 %) Integration Manager
Miscellaneous 1 1 (16.67 %) Management Information System	Operating Systems 1 2 (33.33 %) Windows 1 2 (33.33 %) Windows NT
Processes & Methodologies 1 4 (66.67 %) ITIL 2 3 (50.00 %) ITSM 3 1 (16.67 %) Software Engineering 3 1 (16.67 %) Business Analysis 3 1 (16.67 %) Incident Management 3 1 (16.67 %) Problem Management 3 1 (16.67 %) CTC Cleared 3 1 (16.67 %) Security Cleared 3 1 (16.67 %) PRINCE 3 1 (16.67 %) Service Delivery	Programming Languages 1 1 (16.67 %) SQL
Qualifications 1 1 (16.67 %) ITIL Certification	Quality Assurance & Compliance 1 2 (33.33 %) SLA
System Software 1 2 (33.33 %) Active Directory	Vendors 1 2 (33.33 %) Microsoft