The table below looks at the statistics for Service Management skills in IT contracts advertised for the North Yorkshire region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Management over the 3 months to 19 September 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
19 Sep 2014
Same period 2013 Same period 2012
Service Management
Rank 33 37 33
Rank change year-on-year
+4 -4
Contract jobs citing Service Management 4 1 4
As % of all contract IT jobs located in North Yorkshire 1.54% 0.58% 1.66%
As % of the Processes & Methodologies category 2.01% 0.76% 2.35%
Number of daily rates quoted 1 0 1
Average daily rate
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of your Daily Rate
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£450 - £275
UK excluding London average daily rate £365 £350 £350
% change year-on-year
+4.28% -
Number of hourly rates quoted 2 1 0
Average hourly rate £12.62 £12.50 -
Average hourly rate % change year-on-year
+0.96% -
UK excluding London average hourly rate £15.50 £13.75 £15.75
% change year-on-year
+12.72% -12.69%
Service Management
Yorkshire

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the North Yorkshire region.

Processes & Methodologies Category
North Yorkshire
Contract IT job ads with a match in the
Processes & Methodologies category
199 131 170
As % of all contract IT jobs located in North Yorkshire 76.54% 76.16% 70.54%
Number of daily rates quoted 130 73 70
Average daily rate £350 £320 £350
Average daily rate % change year-on-year
+9.37% -8.57%
90% offered a daily rate of more than £250 £275 £260
10% offered a daily rate of more than £491 £388 £450
UK excluding London average daily rate £375 £370 £363
% change year-on-year
+1.35% +2.06%
Number of hourly rates quoted 10 6 5
Average hourly rate £12.62 £14.00 £20.00
Average hourly rate % change year-on-year
-9.85% -30.00%
UK excluding London average hourly rate £26.25 £30.00 £30.00
% change year-on-year
-12.50% -

Service Management
Jobs Demand Trend in North Yorkshire

This chart provides a 3-month moving total of IT contractor jobs citing Service Management across the North Yorkshire region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in North Yorkshire

Service Management
Daily Rate Trend in North Yorkshire

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Management across the North Yorkshire region.

Service Management Daily Rate Trend in North Yorkshire

Service Management
Hourly Rate Trend in North Yorkshire

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Management across the North Yorkshire region.

Service Management Hourly Rate Trend in North Yorkshire

Service Management
Contract Job Locations in North Yorkshire

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Service Management within the North Yorkshire region over the 3 months to 19 September 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Harrogate - 2 - -
Middlesbrough - - - -
Skipton - - - -
Service Management
Yorkshire

Service Management
Top 30 Related IT Skills in North Yorkshire

For the 6 months to 19 September 2014, IT contractor jobs across the North Yorkshire region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Management.

1 10 (66.67%) ITIL
2 6 (40.00%) Oracle
2 6 (40.00%) MS Office
2 6 (40.00%) Solaris
2 6 (40.00%) HP
2 6 (40.00%) SC Cleared
2 6 (40.00%) Security Cleared
2 6 (40.00%) ITIL Foundation Certificate
2 6 (40.00%) Analytical Skills
3 5 (33.33%) Active Directory
3 5 (33.33%) Remedy
3 5 (33.33%) MS Excel
3 5 (33.33%) Microsoft
4 4 (26.67%) iSCSI
4 4 (26.67%) Oracle Database
4 4 (26.67%) InfiniBand
5 3 (20.00%) Internet
5 3 (20.00%) Remedy AR System
5 3 (20.00%) Oracle Enterprise Manager
5 3 (20.00%) Windows XP
5 3 (20.00%) MS Exchange
5 3 (20.00%) Windows
5 3 (20.00%) Blackberry Enterprise Server
5 3 (20.00%) Change Management
6 2 (13.33%) ITSM
6 2 (13.33%) Cisco Certification
6 2 (13.33%) Microsoft Certification
6 2 (13.33%) ITIL Certification
6 2 (13.33%) LDAP
6 2 (13.33%) MCP

Service Management
Top Related IT Skills in North Yorkshire by Category

For the 6 months to 19 September 2014, IT contractor jobs across the North Yorkshire region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 3 (20.00%) MS Exchange
1 3 (20.00%) Blackberry Enterprise Server
Applications
1 6 (40.00%) MS Office
2 5 (33.33%) MS Excel
Business Applications
1 3 (20.00%) Remedy AR System
2 2 (13.33%) Remedy ITSM
Communications & Networking
1 4 (26.67%) iSCSI
1 4 (26.67%) InfiniBand
2 3 (20.00%) Internet
3 2 (13.33%) LDAP
3 2 (13.33%) LAN
3 2 (13.33%) WAN
3 2 (13.33%) DNS
3 2 (13.33%) IP Telephony
3 2 (13.33%) PABX
4 1 (6.67%) SAN
Database & Business Intelligence
1 4 (26.67%) Oracle Database
2 2 (13.33%) Oracle Database 12c
2 2 (13.33%) Oracle Exadata
General
1 2 (13.33%) Telecoms
2 1 (6.67%) Finance
Job Titles
1 6 (40.00%) Administrator
2 5 (33.33%) Service Analyst
2 5 (33.33%) Service Desk Analyst
2 5 (33.33%) Analyst
3 3 (20.00%) Storage Administrator
3 3 (20.00%) Systems Administrator
3 3 (20.00%) Support Analyst
4 2 (13.33%) 1st Line Support
4 2 (13.33%) Communications Engineer
4 2 (13.33%) Voice Engineer
5 1 (6.67%) IT Support
5 1 (6.67%) Project Manager
Miscellaneous
1 6 (40.00%) Analytical Skills
2 1 (6.67%) Clustering
2 1 (6.67%) Management Information System
Operating Systems
1 6 (40.00%) Solaris
2 3 (20.00%) Windows XP
2 3 (20.00%) Windows
3 2 (13.33%) Windows 8
4 1 (6.67%) Windows Server 2008
4 1 (6.67%) CentOS
4 1 (6.67%) Ubuntu
4 1 (6.67%) Linux
4 1 (6.67%) Windows Server 2003
Processes & Methodologies
1 10 (66.67%) ITIL
2 3 (20.00%) Change Management
3 2 (13.33%) ITSM
3 2 (13.33%) ITIL V3
3 2 (13.33%) Incident Management
3 2 (13.33%) Network Monitoring
4 1 (6.67%) Dependency Management
4 1 (6.67%) Release Management
4 1 (6.67%) QMS
4 1 (6.67%) Workflow
4 1 (6.67%) Stakeholder Management
4 1 (6.67%) Agile Software Development
4 1 (6.67%) PRINCE2
4 1 (6.67%) Project Management
Programming Languages
1 1 (6.67%) Python
Qualifications
1 6 (40.00%) SC Cleared
1 6 (40.00%) Security Cleared
1 6 (40.00%) ITIL Foundation Certificate
2 2 (13.33%) Cisco Certification
2 2 (13.33%) Microsoft Certification
2 2 (13.33%) ITIL Certification
2 2 (13.33%) MCP
2 2 (13.33%) CCNA
Quality Assurance & Compliance
1 2 (13.33%) SLA
1 2 (13.33%) QA
2 1 (6.67%) Solvency II
System Software
1 5 (33.33%) Active Directory
2 1 (6.67%) VMware Server
Systems Management
1 3 (20.00%) Oracle Enterprise Manager
Vendors
1 6 (40.00%) Oracle
1 6 (40.00%) HP
2 5 (33.33%) Remedy
2 5 (33.33%) Microsoft
3 1 (6.67%) Splunk
3 1 (6.67%) VMware