The table below looks at the statistics for Service Management skills in IT jobs advertised for the North Yorkshire region. Included is a guide to the average salaries offered in IT jobs that have cited Service Management over the 3 months to 20 April 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
20 Apr 2015
Same period 2014 Same period 2013
Service Management
Rank 67 73 42
Rank change year-on-year
+6 -31
Permanent jobs citing Service Management 20 38 44
As % of all permanent IT jobs located in North Yorkshire 1.89% 3.07% 4.51%
As % of the Processes & Methodologies category 2.19% 3.53% 5.57%
Number of salaries quoted 16 11 6
Average salary £36,250 £55,000 £42,500
Average salary % change year-on-year
-34.09% +29.41%
90% offered a salary of more than £19,625 £32,000 £25,000
10% offered a salary of more than £85,000 £70,000 £52,500
UK excluding London average salary £45,000 £46,250 £45,000
% change year-on-year
-2.70% +2.77%
Service Management
Yorkshire

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the North Yorkshire region.

Processes & Methodologies Category
North Yorkshire
Permanent IT job ads with a match in the
Processes & Methodologies category
912 1075 790
As % of all permanent IT jobs located in North Yorkshire 86.36% 86.83% 80.94%
Number of salaries quoted 801 745 555
Average salary £39,500 £37,500 £35,500
Average salary % change year-on-year
+5.33% +5.63%
90% offered a salary of more than £25,000 £29,500 £23,000
10% offered a salary of more than £50,000 £55,000 £50,000
UK excluding London average salary £44,000 £42,500 £40,000
% change year-on-year
+3.52% +6.25%

Service Management
Jobs Demand Trend in North Yorkshire

This chart provides a 3-month moving total of permanent IT jobs citing Service Management across the North Yorkshire region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in North Yorkshire

Service Management
Salary Trend in North Yorkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the North Yorkshire region.

Service Management Salary Trend in North Yorkshire

Service Management
Salary Histogram in North Yorkshire

This chart provides a salary histogram for IT jobs citing Service Management across the North Yorkshire region over the 3 months to 20 April 2015.

Service Management Salary Histogram in North Yorkshire

Service Management
Job Locations in North Yorkshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Management within the North Yorkshire region over the 3 months to 20 April 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Skipton - 7 £40,000 -
York +8 5 £23,625 -48.64%
Harrogate -1 3 £17,000 -73.84%
Middlesbrough -10 3 £55,000 -
Service Management
Yorkshire

Service Management
Top 30 Related IT Skills in North Yorkshire

For the 6 months to 20 April 2015, IT jobs across the North Yorkshire region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management.

1 21 (60.00%) ITIL
2 14 (40.00%) Finance
3 11 (31.43%) DNS
3 11 (31.43%) Project Management
4 10 (28.57%) Shell Script
4 10 (28.57%) TCP/IP
4 10 (28.57%) Perl
4 10 (28.57%) UNIX
4 10 (28.57%) Solaris
4 10 (28.57%) LDAP
4 10 (28.57%) Integration Testing
5 8 (22.86%) CMDB
5 8 (22.86%) Degree
5 8 (22.86%) Oracle
5 8 (22.86%) PRINCE2
5 8 (22.86%) Microsoft
5 8 (22.86%) HP
6 7 (20.00%) DHCP
6 7 (20.00%) Client/Server
6 7 (20.00%) SAN
6 7 (20.00%) Service Delivery
6 7 (20.00%) Firewall
6 7 (20.00%) Security Cleared
6 7 (20.00%) Oracle Database
7 6 (17.14%) SLA
8 5 (14.29%) ITIL Certification
8 5 (14.29%) Incident Management
9 4 (11.43%) Agile Software Development
9 4 (11.43%) Supplier Management
9 4 (11.43%) ITIL Foundation Certificate

Service Management
Top Related IT Skills in North Yorkshire by Category

For the 6 months to 20 April 2015, IT jobs across the North Yorkshire region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 1 (2.86%) MS Exchange
1 1 (2.86%) Oracle Workflow
Applications
1 2 (5.71%) MS Office
1 2 (5.71%) MS Excel
2 1 (2.86%) MS Visio
2 1 (2.86%) MS PowerPoint
Cloud Services
1 1 (2.86%) Mimecast
Communications & Networking
1 11 (31.43%) DNS
2 10 (28.57%) TCP/IP
2 10 (28.57%) LDAP
3 7 (20.00%) DHCP
3 7 (20.00%) Firewall
3 7 (20.00%) SAN
4 1 (2.86%) Internet
4 1 (2.86%) FTP
4 1 (2.86%) HTTP
4 1 (2.86%) VoIP
Database & Business Intelligence
1 7 (20.00%) Oracle Database
2 4 (11.43%) SQL Server
2 4 (11.43%) Oracle Database 11g
3 3 (8.57%) Oracle Database 12c
Development Applications
1 1 (2.86%) FrontPage
General
1 14 (40.00%) Finance
2 4 (11.43%) Manufacturing
3 2 (5.71%) Legal
3 2 (5.71%) Local Government
4 1 (2.86%) Marketing
4 1 (2.86%) Advertising
4 1 (2.86%) Banking
Job Titles
1 7 (20.00%) Administrator
2 6 (17.14%) Analyst
2 6 (17.14%) Systems Administrator
3 5 (14.29%) Project Manager
3 5 (14.29%) IT Project Manager
4 4 (11.43%) Senior Project Manager
4 4 (11.43%) Service Desk Analyst
4 4 (11.43%) Service Analyst
4 4 (11.43%) UNIX Consultant
4 4 (11.43%) Consultant
4 4 (11.43%) Senior Manager
4 4 (11.43%) Senior IT Project Manager
5 3 (8.57%) Head of Development
5 3 (8.57%) Head of IT
5 3 (8.57%) Solaris Administrator
5 3 (8.57%) UNIX Systems Administrator
5 3 (8.57%) UNIX Administrator
5 3 (8.57%) Solaris Systems Administrator
6 2 (5.71%) Delivery Manager
6 2 (5.71%) Incident Manager
Libraries, Frameworks & Software Standards
1 4 (11.43%) Middleware
1 4 (11.43%) Oracle Fusion
2 3 (8.57%) .NET
Miscellaneous
1 8 (22.86%) CMDB
2 7 (20.00%) Client/Server
3 3 (8.57%) Management Information System
3 3 (8.57%) Computer Science
4 2 (5.71%) Analytical Skills
Operating Systems
1 10 (28.57%) Solaris
1 10 (28.57%) UNIX
2 2 (5.71%) Windows
3 1 (2.86%) Windows XP
3 1 (2.86%) Windows Server 2003
3 1 (2.86%) Windows Server 2008
3 1 (2.86%) Windows 7
3 1 (2.86%) Windows 8
3 1 (2.86%) Windows Server 2012
Processes & Methodologies
1 21 (60.00%) ITIL
2 11 (31.43%) Project Management
3 10 (28.57%) Integration Testing
4 8 (22.86%) PRINCE2
5 7 (20.00%) Service Delivery
6 5 (14.29%) Incident Management
7 4 (11.43%) Supplier Management
7 4 (11.43%) Agile Software Development
7 4 (11.43%) Six Sigma
7 4 (11.43%) ITSM
8 3 (8.57%) TDD
8 3 (8.57%) Scrum
8 3 (8.57%) Root Cause Analysis
8 3 (8.57%) Coaching
8 3 (8.57%) Continuous Improvement
9 2 (5.71%) Data Protection
9 2 (5.71%) People Management
9 2 (5.71%) Data Analysis
9 2 (5.71%) Configuration Management
9 2 (5.71%) Programme Management
Programming Languages
1 10 (28.57%) Perl
1 10 (28.57%) Shell Script
Qualifications
1 8 (22.86%) Degree
2 7 (20.00%) Security Cleared
3 5 (14.29%) ITIL Certification
4 4 (11.43%) ITIL Foundation Certificate
5 3 (8.57%) PMP
5 3 (8.57%) PMI Certification
5 3 (8.57%) PRINCE2 Certification
Quality Assurance & Compliance
1 6 (17.14%) SLA
System Software
1 2 (5.71%) Active Directory
2 1 (2.86%) vSphere
Systems Management
1 3 (8.57%) Oracle Enterprise Manager
2 1 (2.86%) SCCM
2 1 (2.86%) SCOM
2 1 (2.86%) SCDPM
Vendors
1 8 (22.86%) Microsoft
1 8 (22.86%) HP
1 8 (22.86%) Oracle
2 1 (2.86%) SAP
2 1 (2.86%) Cisco
2 1 (2.86%) Dell
2 1 (2.86%) Remedy
2 1 (2.86%) Sophos
2 1 (2.86%) VMware
2 1 (2.86%) Computacenter