The table below looks at the statistics for Service Management skills in IT contracts advertised for the Yorkshire region. Included is a guide to the contractor rates offered in IT contracts that have cited Service Management over the 3 months to 6 December 2016 with a comparison to the same period over the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
6 Dec 2016
Same period 2015 Same period 2014
Service Management
Rank 84 62 45
Rank change year-on-year
-22 -17
Contract jobs citing Service Management 49 85 92
As % of all contract IT jobs located in Yorkshire 1.97% 2.79% 3.54%
As % of the Processes & Methodologies category 2.42% 3.34% 4.52%
Number of daily rates quoted 24 47 63
Median daily rate £375 £388 £375
Median daily rate % change year-on-year
-3.22% +3.33%
90% offered a daily rate of more than £158 £200 £225
10% offered a daily rate of more than £595 £564 £474
UK excluding London median daily rate £400 £390 £360
% change year-on-year
+2.56% +8.33%
Number of hourly rates quoted 9 17 5
Median hourly rate £20.97 £15.00 £15.79
Median hourly rate % change year-on-year
+39.80% -5.00%
90% offered a hourly rate of more than £9.36 £13.31 £11.12
10% offered a hourly rate of more than £21.70 £19.10 £16.00
UK excluding London median hourly rate £14.13 £15.50 £15.00
% change year-on-year
-8.87% +3.33%
Service Management
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the Yorkshire region.

Processes & Methodologies Category
Yorkshire
Contract IT job ads with a match in the
Processes & Methodologies category
2024 2548 2034
As % of all contract IT jobs located in Yorkshire 81.32% 83.68% 78.20%
Number of daily rates quoted 1334 1703 1317
Median daily rate £425 £400 £375
Median daily rate % change year-on-year
+6.25% +6.66%
90% offered a daily rate of more than £295 £275 £275
10% offered a daily rate of more than £550 £550 £538
UK excluding London median daily rate £413 £400 £385
% change year-on-year
+3.12% +3.89%
Number of hourly rates quoted 64 96 54
Median hourly rate £17.00 £15.50 £16.17
Median hourly rate % change year-on-year
+9.67% -4.14%
90% offered a hourly rate of more than £11.25 £10.60 £10.60
10% offered a hourly rate of more than £32.50 £45.00 £42.50
UK excluding London median hourly rate £31.00 £34.95 £25.00
% change year-on-year
-11.30% +39.80%

Service Management
Jobs Demand Trend in Yorkshire

The demand trend of contract jobs across the Yorkshire region citing Service Management as a proportion of all IT contracts with a match in the Processes & Methodologies category.

Service Management Jobs Demand Trend in Yorkshire

Service Management
Daily Rate Trend in Yorkshire

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Management across the Yorkshire region.

Service Management Daily Rate Trend in Yorkshire

Service Management
Daily Rate Histogram in Yorkshire

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Management across the Yorkshire region over the 3 months to 6 December 2016.

Service Management Daily Rate Histogram in Yorkshire

Service Management
Hourly Rate Trend in Yorkshire

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Management across the Yorkshire region.

Service Management Hourly Rate Trend in Yorkshire

Service Management
Hourly Rate Histogram in Yorkshire

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Service Management across the Yorkshire region over the 3 months to 6 December 2016.

Service Management Hourly Rate Histogram in Yorkshire

Service Management
Contract Job Locations in Yorkshire

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Management within the Yorkshire region over the 3 months to 6 December 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
West Yorkshire -11 37 £375 -25.00% 15
South Yorkshire -12 9 £310 -22.50% 1
North Yorkshire -5 1 - -
Service Management
England

Service Management
Top 30 Related IT Skills in Yorkshire

For the 6 months to 6 December 2016, IT contractor jobs citing Service Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the Yorkshire region with a requirement for Service Management.

1 69 (49.64%) ITIL
2 48 (34.53%) Windows
3 37 (26.62%) Finance
4 34 (24.46%) Microsoft
4 34 (24.46%) Active Directory
5 24 (17.27%) ITSM
5 24 (17.27%) Configuration Management
6 22 (15.83%) SLA
7 21 (15.11%) Data Centre
8 20 (14.39%) Unix
9 18 (12.95%) VMware
9 18 (12.95%) Law
10 17 (12.23%) Service Delivery
10 17 (12.23%) Translating Business Requirements
10 17 (12.23%) Capacity Planning
11 16 (11.51%) SDLC
11 16 (11.51%) VMware Infrastructure
12 14 (10.07%) Project Management
12 14 (10.07%) Sarbanes-Oxley
12 14 (10.07%) Shell Script
12 14 (10.07%) SharePoint
12 14 (10.07%) Perl
13 13 (9.35%) MS Office
13 13 (9.35%) AIX
13 13 (9.35%) Security Cleared
14 12 (8.63%) MS Excel
14 12 (8.63%) Linux
15 11 (7.91%) Virtual Machines
15 11 (7.91%) DNS
15 11 (7.91%) MS Exchange

Service Management
Top Related IT Skills in Yorkshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 14 (10.07%) SharePoint
2 11 (7.91%) MS Exchange
3 10 (7.19%) Exchange Server 2007
3 10 (7.19%) Exchange Server 2013
4 5 (3.60%) Skype for Business
5 4 (2.88%) BizTalk Server
5 4 (2.88%) SharePoint 2010
6 2 (1.44%) Confluence
Applications
1 13 (9.35%) MS Office
2 12 (8.63%) MS Excel
3 9 (6.47%) MS PowerPoint
4 1 (0.72%) MS Project
Business Applications
1 4 (2.88%) Dynamics AX
1 4 (2.88%) Dynamics CRM
2 1 (0.72%) Remedy ITSM
Cloud Services
1 10 (7.19%) Microsoft Azure
2 7 (5.04%) Amazon AWS
3 5 (3.60%) SaaS
4 3 (2.16%) Azure Active Directory
4 3 (2.16%) IaaS
4 3 (2.16%) PaaS
5 1 (0.72%) Office 365
Communications & Networking
1 11 (7.91%) DNS
2 8 (5.76%) Internet
2 8 (5.76%) VPN
3 3 (2.16%) Firewall
3 3 (2.16%) Intranet
3 3 (2.16%) LAN
3 3 (2.16%) VoIP
4 2 (1.44%) FTP
4 2 (1.44%) LDAP
4 2 (1.44%) SMS
4 2 (1.44%) WAN
5 1 (0.72%) BGP
5 1 (0.72%) CTI
5 1 (0.72%) DHCP
5 1 (0.72%) IPv4
5 1 (0.72%) ISDN
5 1 (0.72%) ISUP
5 1 (0.72%) PBX
5 1 (0.72%) Q.931
5 1 (0.72%) SSL
Database & Business Intelligence
1 4 (2.88%) SQL Server
1 4 (2.88%) SQL Server 2008
1 4 (2.88%) SQL Server 2012
2 2 (1.44%) Data Warehouse
2 2 (1.44%) MySQL
Development Applications
1 9 (6.47%) ClearCase
2 8 (5.76%) Subversion
3 7 (5.04%) Team Foundation Server
3 7 (5.04%) Visual Studio
4 3 (2.16%) JIRA
5 2 (1.44%) ClearQuest
5 2 (1.44%) Jenkins
5 2 (1.44%) Maven
5 2 (1.44%) Sonatype Nexus
General
1 37 (26.62%) Finance
2 18 (12.95%) Law
3 10 (7.19%) Telecoms
4 9 (6.47%) Banking
5 5 (3.60%) Legal
5 5 (3.60%) Publishing
6 4 (2.88%) Back Office
7 3 (2.16%) Games
8 1 (0.72%) Aerospace
Job Titles
1 35 (25.18%) Analyst
2 21 (15.11%) Service Analyst
3 18 (12.95%) Service Desk Analyst
4 13 (9.35%) Configuration Manager
4 13 (9.35%) Software Configuration Manager
4 13 (9.35%) Software Manager
5 12 (8.63%) Service Desk Support
6 10 (7.19%) ClearCase Configuration Manager
7 9 (6.47%) 1st/2nd Line Service Desk Analyst
7 9 (6.47%) 2nd Line Service Desk Analyst
7 9 (6.47%) Delivery Manager
7 9 (6.47%) Service Manager
8 8 (5.76%) Support Technician
9 7 (5.04%) 2nd Line Support
9 7 (5.04%) Architect
9 7 (5.04%) IT Support
10 6 (4.32%) 1st/2nd Line Support
10 6 (4.32%) Field Support Technician
10 6 (4.32%) Monitoring Analyst
11 5 (3.60%) 1st/2nd Line Support Analyst
Libraries, Frameworks & Software Standards
1 7 (5.04%) .NET
2 6 (4.32%) Web Services
3 3 (2.16%) CSS
4 2 (1.44%) Ajax
4 2 (1.44%) ebXML
4 2 (1.44%) ISPF
4 2 (1.44%) LAMP
4 2 (1.44%) REST
4 2 (1.44%) SOAP
5 1 (0.72%) CCXML
5 1 (0.72%) HTML
5 1 (0.72%) jQuery
5 1 (0.72%) RFC 2833
5 1 (0.72%) VXML
Miscellaneous
1 21 (15.11%) Data Centre
2 6 (4.32%) Analytical Skills
2 6 (4.32%) CCTV
2 6 (4.32%) Driving Licence
2 6 (4.32%) Public Cloud
2 6 (4.32%) Replication
3 4 (2.88%) NHS
3 4 (2.88%) Social Network
4 3 (2.16%) Hybrid Cloud
4 3 (2.16%) Mainframe
4 3 (2.16%) Virtual Team
5 2 (1.44%) CMDB
5 2 (1.44%) Computer Science
5 2 (1.44%) iSeries
5 2 (1.44%) Management Information System
5 2 (1.44%) PKI
5 2 (1.44%) SCADA
5 2 (1.44%) Smartcard
5 2 (1.44%) Tandem
6 1 (0.72%) Freedom of Information
Operating Systems
1 48 (34.53%) Windows
2 20 (14.39%) Unix
3 13 (9.35%) AIX
4 12 (8.63%) Linux
5 10 (7.19%) Windows Server
6 9 (6.47%) Windows 7
7 6 (4.32%) CentOS
7 6 (4.32%) Ubuntu
8 3 (2.16%) Windows XP
9 2 (1.44%) Red Hat Enterprise Linux
9 2 (1.44%) Windows 2000
9 2 (1.44%) Windows NT
9 2 (1.44%) Windows Server 2008
10 1 (0.72%) Android
10 1 (0.72%) Apple iOS
10 1 (0.72%) Mac OS
10 1 (0.72%) Solaris
10 1 (0.72%) Windows Server 2012
Processes & Methodologies
1 69 (49.64%) ITIL
2 24 (17.27%) Configuration Management
2 24 (17.27%) ITSM
3 17 (12.23%) Capacity Planning
3 17 (12.23%) Service Delivery
3 17 (12.23%) Translating Business Requirements
4 16 (11.51%) SDLC
5 14 (10.07%) Project Management
6 11 (7.91%) Business Analysis
6 11 (7.91%) Problem Management
6 11 (7.91%) Release Management
7 10 (7.19%) Change Management
8 9 (6.47%) Incident Management
9 8 (5.76%) Continuous Delivery
9 8 (5.76%) ITIL V3
9 8 (5.76%) Programme Management
9 8 (5.76%) Resource Management
10 7 (5.04%) Information Security
10 7 (5.04%) Root Cause Analysis
10 7 (5.04%) Technical Analysis
Programming Languages
1 14 (10.07%) Perl
1 14 (10.07%) Shell Script
2 7 (5.04%) PowerShell
3 6 (4.32%) SQL
4 4 (2.88%) Java
5 3 (2.16%) PHP
6 2 (1.44%) Bash Shell
6 2 (1.44%) C++
6 2 (1.44%) JavaScript
6 2 (1.44%) JCL
6 2 (1.44%) Ruby
7 1 (0.72%) ABAP
7 1 (0.72%) Python
Qualifications
1 13 (9.35%) Security Cleared
2 10 (7.19%) SC Cleared
3 9 (6.47%) ITIL Certification
4 6 (4.32%) Degree
5 5 (3.60%) Microsoft Certification
6 4 (2.88%) CCNP
6 4 (2.88%) Cisco Certification
7 3 (2.16%) MCDST
7 3 (2.16%) MCP
8 2 (1.44%) CCNA
8 2 (1.44%) MCSE
8 2 (1.44%) RHCE
9 1 (0.72%) CCIE
9 1 (0.72%) ISEB
9 1 (0.72%) ITIL Foundation Certificate
9 1 (0.72%) JNCIA
9 1 (0.72%) MAPM
9 1 (0.72%) PMP
Quality Assurance & Compliance
1 22 (15.83%) SLA
2 14 (10.07%) Sarbanes-Oxley
3 2 (1.44%) HL7
3 2 (1.44%) QA
4 1 (0.72%) ISO/IEC 27001
4 1 (0.72%) PCI DSS
System Software
1 34 (24.46%) Active Directory
2 16 (11.51%) VMware Infrastructure
3 11 (7.91%) Virtual Machines
4 4 (2.88%) Hyper-V
5 2 (1.44%) ACF2
5 2 (1.44%) RACF
5 2 (1.44%) Time Sharing Option
5 2 (1.44%) XenApp
5 2 (1.44%) XenDesktop
6 1 (0.72%) Virtual Desktop
Systems Management
1 9 (6.47%) Puppet
1 9 (6.47%) Tivoli
2 7 (5.04%) Ansible
2 7 (5.04%) Opscode Chef
3 4 (2.88%) SCCM
4 2 (1.44%) logstash
4 2 (1.44%) Oracle Identity Management
4 2 (1.44%) SCOM
4 2 (1.44%) zSecure
5 1 (0.72%) Cisco CUCM
5 1 (0.72%) Cisco UCCE
5 1 (0.72%) Nagios
5 1 (0.72%) OpenView
Vendors
1 34 (24.46%) Microsoft
2 18 (12.95%) VMware
3 7 (5.04%) NetIQ
4 6 (4.32%) IBM
4 6 (4.32%) Splunk
5 5 (3.60%) Cisco
5 5 (3.60%) Oracle
6 4 (2.88%) Citrix
7 3 (2.16%) Dell
7 3 (2.16%) Red Hat
7 3 (2.16%) ServiceNow
8 2 (1.44%) Fortinet
8 2 (1.44%) iManage
8 2 (1.44%) NetApp
8 2 (1.44%) Symantec
9 1 (0.72%) Apple
9 1 (0.72%) Avaya
9 1 (0.72%) CheckPoint
9 1 (0.72%) Juniper
9 1 (0.72%) Remedy
Brighouse, West Yorkshire
Networkers
Rate: £8.00 - £9.64 per hour
Posted: 5 days ago
Bradford, West Yorkshire
ReThink Recruitment
Posted: 5 days ago
Castleford, West Yorkshire
Harvey Nash plc
Rate: £400 - £425 per day
Posted: 5 days ago
Leeds, West Yorkshire
Austin Fraser
Rate: £12 - £15 per hour
Posted: 3 days ago
Leeds, West Yorkshire
Austin Fraser
Rate: £12 - £15 per hour
Posted: 2 days ago