The table below looks at the statistics for Service Management skills in IT contracts advertised for the Yorkshire region. Included is a guide to the contractor rates offered in IT contracts that have cited Service Management over the 3 months to 24 February 2017 with a comparison to the same period over the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
24 Feb 2017
Same period 2016 Same period 2015
Service Management
England / Yorkshire
Rank 72 97 36
Rank change year-on-year
+25 -61
Contract jobs citing Service Management 53 45 116
As % of all contract IT jobs located in Yorkshire 2.42% 1.59% 4.44%
As % of the Processes & Methodologies category 2.93% 1.95% 5.45%
Number of daily rates quoted 32 34 84
Median daily rate £400 £425 £375
Median daily rate % change year-on-year
-5.88% +13.33%
90% offered a daily rate of more than £262 £227 £220
10% offered a daily rate of more than £448 £568 £533
UK excluding London median daily rate £410 £395 £375
% change year-on-year
+3.79% +5.33%
Number of hourly rates quoted 8 2 6
Median hourly rate £13.25 £14.25 £16.61
Median hourly rate % change year-on-year
-7.01% -14.20%
90% offered a hourly rate of more than £8.82 £14.05 £13.13
10% offered a hourly rate of more than £22.87 £14.45 £17.11
UK excluding London median hourly rate £13.75 £13.75 £16.25
% change year-on-year
- -15.38%

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the Yorkshire region.

Processes & Methodologies Category
Yorkshire
Contract IT job ads with a match in the
Processes & Methodologies category
1811 2309 2128
As % of all contract IT jobs located in Yorkshire 82.54% 81.36% 81.50%
Number of daily rates quoted 1178 1538 1429
Median daily rate £410 £400 £375
Median daily rate % change year-on-year
+2.50% +6.66%
90% offered a daily rate of more than £300 £295 £261
10% offered a daily rate of more than £550 £559 £510
UK excluding London median daily rate £408 £400 £400
% change year-on-year
+1.87% -
Number of hourly rates quoted 42 63 50
Median hourly rate £13.50 £18.50 £18.00
Median hourly rate % change year-on-year
-27.02% +2.77%
90% offered a hourly rate of more than £8.82 £12.12 £10.15
10% offered a hourly rate of more than £27.31 £40.00 £36.00
UK excluding London median hourly rate £36.00 £40.00 £27.50
% change year-on-year
-10.00% +45.45%

Service Management
Jobs Demand Trend in Yorkshire

The demand trend of contract jobs across the Yorkshire region citing Service Management as a proportion of all IT contracts with a match in the Processes & Methodologies category.

Service Management Jobs Demand Trend in Yorkshire

Service Management
Daily Rate Trend in Yorkshire

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Management across the Yorkshire region.

Service Management Daily Rate Trend in Yorkshire

Service Management
Daily Rate Histogram in Yorkshire

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Management across the Yorkshire region over the 3 months to 24 February 2017.

Service Management Daily Rate Histogram in Yorkshire

Service Management
Hourly Rate Trend in Yorkshire

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Management across the Yorkshire region.

Service Management Hourly Rate Trend in Yorkshire

Service Management
Hourly Rate Histogram in Yorkshire

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Service Management across the Yorkshire region over the 3 months to 24 February 2017.

Service Management Hourly Rate Histogram in Yorkshire

Service Management
Contract Job Locations in Yorkshire

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Management within the Yorkshire region over the 3 months to 24 February 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
West Yorkshire +23 32 £425 -5.55% 9
North Yorkshire +17 11 £400 -5.88% 2
South Yorkshire -2 8 £240 -28.88% 4
East Yorkshire - 1 - - 1
Service Management
England

Service Management
Top 30 Related IT Skills in Yorkshire

For the 6 months to 24 February 2017, IT contractor jobs citing Service Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the Yorkshire region with a requirement for Service Management.

1 64 (63.37%) ITIL
2 28 (27.72%) Finance
3 22 (21.78%) ITSM
4 21 (20.79%) Microsoft
5 20 (19.80%) Windows
5 20 (19.80%) Service Delivery
6 18 (17.82%) Active Directory
7 17 (16.83%) Change Management
8 15 (14.85%) Project Management
9 14 (13.86%) ITIL Certification
10 13 (12.87%) SLA
11 12 (11.88%) Security Cleared
11 12 (11.88%) MS Excel
12 11 (10.89%) Problem Management
13 10 (9.90%) Agile Software Development
13 10 (9.90%) Banking
13 10 (9.90%) Data Centre
14 9 (8.91%) ITIL V3
14 9 (8.91%) Mainframe
15 8 (7.92%) Telecoms
15 8 (7.92%) VMware
15 8 (7.92%) Unix
15 8 (7.92%) MS Office
15 8 (7.92%) Incident Management
15 8 (7.92%) VMware Infrastructure
15 8 (7.92%) SC Cleared
16 7 (6.93%) Web Services
16 7 (6.93%) HP
16 7 (6.93%) Tivoli
16 7 (6.93%) Continuous Improvement

Service Management
Top Related IT Skills in Yorkshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 5 (4.95%) Exchange Server 2007
1 5 (4.95%) Exchange Server 2013
1 5 (4.95%) MS Exchange
2 2 (1.98%) Confluence
3 1 (0.99%) SharePoint
3 1 (0.99%) SharePoint 2010
3 1 (0.99%) Skype for Business
Applications
1 12 (11.88%) MS Excel
2 8 (7.92%) MS Office
3 6 (5.94%) MS PowerPoint
Business Applications
1 6 (5.94%) Remedy ITSM
Cloud Services
1 5 (4.95%) SaaS
2 3 (2.97%) Azure Active Directory
2 3 (2.97%) IaaS
2 3 (2.97%) Microsoft Azure
2 3 (2.97%) PaaS
3 2 (1.98%) Office 365
4 1 (0.99%) Cloud Computing
4 1 (0.99%) GitHub
4 1 (0.99%) iPaaS
Communications & Networking
1 5 (4.95%) DNS
1 5 (4.95%) FTP
2 4 (3.96%) Firewall
2 4 (3.96%) Internet
3 3 (2.97%) Network Security
3 3 (2.97%) VoIP
4 2 (1.98%) LAN
4 2 (1.98%) SMS
4 2 (1.98%) WAN
4 2 (1.98%) Wi-Fi
5 1 (0.99%) BGP
5 1 (0.99%) Cisco IPT
5 1 (0.99%) CTI
5 1 (0.99%) DPNSS
5 1 (0.99%) Intranet
5 1 (0.99%) IPsec
5 1 (0.99%) IPv4
5 1 (0.99%) MPLS
5 1 (0.99%) OSPF
5 1 (0.99%) SSL
Database & Business Intelligence
1 2 (1.98%) Big Data
Development Applications
1 3 (2.97%) Jenkins
2 2 (1.98%) ClearCase
2 2 (1.98%) FitNesse
2 2 (1.98%) Git (software)
2 2 (1.98%) JIRA
2 2 (1.98%) JUnit
2 2 (1.98%) NUnit
2 2 (1.98%) Selenium
2 2 (1.98%) Subversion
3 1 (0.99%) Cucumber
3 1 (0.99%) Hudson
General
1 28 (27.72%) Finance
2 10 (9.90%) Banking
3 8 (7.92%) Telecoms
4 4 (3.96%) Law
5 2 (1.98%) Back Office
5 2 (1.98%) Games
6 1 (0.99%) Aerospace
6 1 (0.99%) Financial Institution
Job Titles
1 32 (31.68%) Analyst
2 18 (17.82%) Service Analyst
3 13 (12.87%) Service Desk Analyst
4 12 (11.88%) Service Manager
5 7 (6.93%) Architect
5 7 (6.93%) Change Analyst
6 6 (5.94%) Developer
6 6 (5.94%) IT Support
6 6 (5.94%) Monitoring Analyst
6 6 (5.94%) Service Desk Support
7 5 (4.95%) Support Engineer
7 5 (4.95%) Technical Specialist
8 4 (3.96%) 1st/2nd Line Service Desk Analyst
8 4 (3.96%) 2nd Line Service Desk Analyst
8 4 (3.96%) Delivery Manager
8 4 (3.96%) ITIL Manager
8 4 (3.96%) Network Engineer
8 4 (3.96%) Services Delivery Manager
9 3 (2.97%) Change Manager
9 3 (2.97%) IT Engineer
Libraries, Frameworks & Software Standards
1 7 (6.93%) Web Services
2 5 (4.95%) ISPF
3 4 (3.96%) Middleware
4 3 (2.97%) REST
4 3 (2.97%) SOAP
5 2 (1.98%) Apache CXF
5 2 (1.98%) RESTful
6 1 (0.99%) CCXML
6 1 (0.99%) Java EE
6 1 (0.99%) RFC 2833
6 1 (0.99%) VXML
6 1 (0.99%) WSDL
6 1 (0.99%) XML
6 1 (0.99%) XSD
Miscellaneous
1 10 (9.90%) Data Centre
2 9 (8.91%) Mainframe
3 5 (4.95%) Analytical Skills
3 5 (4.95%) iSeries
3 5 (4.95%) Tandem
4 4 (3.96%) NHS
5 3 (2.97%) Hybrid Cloud
6 2 (1.98%) CCTV
6 2 (1.98%) Driving Licence
6 2 (1.98%) User Experience
6 2 (1.98%) Virtual Team
7 1 (0.99%) Blackberry
7 1 (0.99%) CMDB
7 1 (0.99%) IVR
7 1 (0.99%) Management Information System
7 1 (0.99%) Mobile App
7 1 (0.99%) PACS
Operating Systems
1 20 (19.80%) Windows
2 8 (7.92%) Unix
3 6 (5.94%) Windows 7
4 3 (2.97%) Android
4 3 (2.97%) Apple iOS
4 3 (2.97%) zOS
5 2 (1.98%) AIX
5 2 (1.98%) Linux
5 2 (1.98%) Windows 2000
5 2 (1.98%) Windows NT
5 2 (1.98%) Windows Server
5 2 (1.98%) Windows XP
6 1 (0.99%) CentOS
6 1 (0.99%) Mac OS
6 1 (0.99%) Red Hat Enterprise Linux
6 1 (0.99%) Solaris
6 1 (0.99%) Ubuntu
6 1 (0.99%) Windows Server 2012
Processes & Methodologies
1 64 (63.37%) ITIL
2 22 (21.78%) ITSM
3 20 (19.80%) Service Delivery
4 17 (16.83%) Change Management
5 15 (14.85%) Project Management
6 11 (10.89%) Problem Management
7 10 (9.90%) Agile Software Development
8 9 (8.91%) ITIL V3
9 8 (7.92%) Incident Management
10 7 (6.93%) Continuous Improvement
11 6 (5.94%) Capacity Planning
11 6 (5.94%) Configuration Management
11 6 (5.94%) Conflict Management
11 6 (5.94%) DevOps
11 6 (5.94%) Root Cause Analysis
11 6 (5.94%) Service Design
11 6 (5.94%) Stakeholder Management
11 6 (5.94%) Translating Business Requirements
12 5 (4.95%) Migration
12 5 (4.95%) TOGAF
Programming Languages
1 5 (4.95%) Java
1 5 (4.95%) JCL
2 3 (2.97%) Perl
2 3 (2.97%) Shell Script
3 2 (1.98%) Apple Swift
3 2 (1.98%) Objective-C
4 1 (0.99%) ABAP
4 1 (0.99%) Python
Qualifications
1 14 (13.86%) ITIL Certification
2 12 (11.88%) Security Cleared
3 8 (7.92%) SC Cleared
4 5 (4.95%) CCNA
4 5 (4.95%) CCNP
4 5 (4.95%) Cisco Certification
5 4 (3.96%) Degree
6 3 (2.97%) CCSA
6 3 (2.97%) CCSE
6 3 (2.97%) Check Point Certification
7 2 (1.98%) ISEB
8 1 (0.99%) CCIE
8 1 (0.99%) CTC Cleared
8 1 (0.99%) HNC
8 1 (0.99%) ITIL Foundation Certificate
8 1 (0.99%) JNCIA
8 1 (0.99%) MCDST
8 1 (0.99%) MCP
8 1 (0.99%) Microsoft Certification
Quality Assurance & Compliance
1 13 (12.87%) SLA
2 4 (3.96%) QA
3 2 (1.98%) Sarbanes-Oxley
System Software
1 18 (17.82%) Active Directory
2 8 (7.92%) VMware Infrastructure
3 5 (4.95%) Time Sharing Option
4 4 (3.96%) ACF2
4 4 (3.96%) RACF
5 3 (2.97%) Virtual Machines
Systems Management
1 7 (6.93%) Tivoli
2 4 (3.96%) zSecure
3 2 (1.98%) SCCM
4 1 (0.99%) Cisco CUCM
4 1 (0.99%) Cisco UCCE
4 1 (0.99%) Graphite
4 1 (0.99%) OpenView
4 1 (0.99%) Opsview
Vendors
1 21 (20.79%) Microsoft
2 8 (7.92%) VMware
3 7 (6.93%) HP
4 6 (5.94%) Cisco
4 6 (5.94%) Remedy
5 5 (4.95%) IBM
5 5 (4.95%) ServiceNow
6 4 (3.96%) CheckPoint
6 4 (3.96%) NetIQ
7 3 (2.97%) Axway
7 3 (2.97%) Dell
7 3 (2.97%) IBM Sterling
8 2 (1.98%) BMC
8 2 (1.98%) Oracle
9 1 (0.99%) Apple
9 1 (0.99%) Avaya
9 1 (0.99%) F5
9 1 (0.99%) Juniper
9 1 (0.99%) Red Hat
9 1 (0.99%) SAP
Halifax, West Yorkshire
HAYS INFORMATION TECHNOLOGY
Rate: £ Negotiable
Posted: 3 days ago