The table below looks at the statistics for Service Management skills in IT contracts advertised for the Yorkshire region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Management over the 3 months to 5 February 2016 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
5 Feb 2016
Same period 2015 Same period 2014
Service Management
Rank 72 38 61
Rank change year-on-year
-34 +23
Contract jobs citing Service Management 63 112 61
As % of all contract IT jobs located in Yorkshire 2.16% 4.49% 2.73%
As % of the Processes & Methodologies category 2.69% 5.60% 3.62%
Number of daily rates quoted 42 77 32
Average daily rate £388 £388 £375
Average daily rate % change year-on-year
- +3.33%
90% offered a daily rate of more than £163 £225 £250
10% offered a daily rate of more than £550 £550 £500
UK excluding London average daily rate £375 £375 £360
% change year-on-year
- +4.16%
Number of hourly rates quoted 7 6 1
Average hourly rate £14.50 £14.52 £10.00
Average hourly rate % change year-on-year
-0.13% +45.20%
UK excluding London average hourly rate £14.00 £15.79 £16.65
% change year-on-year
-11.33% -5.16%
Service Management
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the Yorkshire region.

Processes & Methodologies Category
Yorkshire
Contract IT job ads with a match in the
Processes & Methodologies category
2345 1999 1683
As % of all contract IT jobs located in Yorkshire 80.58% 80.09% 75.40%
Number of daily rates quoted 1546 1379 995
Average daily rate £400 £375 £350
Average daily rate % change year-on-year
+6.66% +7.14%
90% offered a daily rate of more than £290 £275 £250
10% offered a daily rate of more than £574 £510 £450
UK excluding London average daily rate £400 £400 £375
% change year-on-year
- +6.66%
Number of hourly rates quoted 71 42 35
Average hourly rate £18.00 £16.00 £17.25
Average hourly rate % change year-on-year
+12.50% -7.24%
90% offered a hourly rate of more than £12.00 £10.50 £10.15
10% offered a hourly rate of more than £40.00 £36.00 £33.50
UK excluding London average hourly rate £40.00 £27.50 £27.50
% change year-on-year
+45.45% -

Service Management
Jobs Demand Trend in Yorkshire

This chart provides a 3-month moving total of IT contractor jobs citing Service Management across the Yorkshire region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in Yorkshire

Service Management
Daily Rate Trend in Yorkshire

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Management across the Yorkshire region.

Service Management Daily Rate Trend in Yorkshire

Service Management
Daily Rate Histogram in Yorkshire

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Management across the Yorkshire region over the 3 months to 5 February 2016.

Service Management Daily Rate Histogram in Yorkshire

Service Management
Hourly Rate Trend in Yorkshire

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Management across the Yorkshire region.

Service Management Hourly Rate Trend in Yorkshire

Service Management
Contract Job Locations in Yorkshire

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Service Management within the Yorkshire region over the 3 months to 5 February 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
West Yorkshire -35 44 £465 +9.41% 7
South Yorkshire -7 14 £325 -2.98% 2
North Yorkshire +6 7 £200 -38.46% 7
East Yorkshire +3 3 £200 -10.11%
Service Management
England

Service Management
Top 30 Related IT Skills in Yorkshire

For the 6 months to 5 February 2016, IT contractor jobs across the Yorkshire region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Management.

1 69 (50.74%) ITIL
2 43 (31.62%) Microsoft
3 34 (25.00%) Windows
4 31 (22.79%) Active Directory
5 25 (18.38%) Finance
5 25 (18.38%) Change Management
5 25 (18.38%) Problem Management
6 20 (14.71%) Windows 7
7 19 (13.97%) ITSM
7 19 (13.97%) MS Office
8 18 (13.24%) MS Excel
8 18 (13.24%) Service Delivery
9 16 (11.76%) Data Centre
10 15 (11.03%) Stakeholder Management
10 15 (11.03%) Microsoft Certification
10 15 (11.03%) Incident Management
11 14 (10.29%) SLA
11 14 (10.29%) Telecoms
11 14 (10.29%) Configuration Management
11 14 (10.29%) Project Management
12 13 (9.56%) LAN
12 13 (9.56%) MS Exchange
12 13 (9.56%) Web Services
12 13 (9.56%) Internet
12 13 (9.56%) Agile Software Development
13 12 (8.82%) Information Security
14 11 (8.09%) VMware
14 11 (8.09%) VMware Infrastructure
15 10 (7.35%) SOA
15 10 (7.35%) VoIP

Service Management
Top Related IT Skills in Yorkshire by Category

For the 6 months to 5 February 2016, IT contractor jobs across the Yorkshire region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 13 (9.56%) MS Exchange
2 3 (2.21%) Blackberry Enterprise Server
2 3 (2.21%) Exchange Server 2010
3 2 (1.47%) Lync
3 2 (1.47%) OpenStack
4 1 (0.74%) Confluence
4 1 (0.74%) FileNet
4 1 (0.74%) IIS
4 1 (0.74%) SharePoint
4 1 (0.74%) WebSphere
Applications
1 19 (13.97%) MS Office
2 18 (13.24%) MS Excel
3 5 (3.68%) MS Project
4 3 (2.21%) MS Visio
5 2 (1.47%) MS PowerPoint
Business Applications
1 4 (2.94%) SAP ERP
2 3 (2.21%) Remedy AR System
3 2 (1.47%) SAP PM
4 1 (0.74%) Oracle EBS
4 1 (0.74%) Oracle General Ledger
4 1 (0.74%) Oracle Payables
4 1 (0.74%) Oracle Receivables
4 1 (0.74%) SAP HR
Cloud Services
1 4 (2.94%) Amazon AWS
2 3 (2.21%) Microsoft Azure
2 3 (2.21%) SaaS
3 2 (1.47%) IaaS
3 2 (1.47%) Office 365
4 1 (0.74%) Azure Active Directory
4 1 (0.74%) Google Cloud Platform
Communications & Networking
1 13 (9.56%) Internet
1 13 (9.56%) LAN
2 10 (7.35%) VoIP
2 10 (7.35%) WAN
3 9 (6.62%) H.323
4 7 (5.15%) CTI
5 4 (2.94%) Wi-Fi
6 3 (2.21%) DNS
6 3 (2.21%) Intranet
7 2 (1.47%) Cisco IOS
7 2 (1.47%) Firewall
7 2 (1.47%) IP Telephony
7 2 (1.47%) Wireless
8 1 (0.74%) DHCP
8 1 (0.74%) Extranet
8 1 (0.74%) HTTP
8 1 (0.74%) LDAP
8 1 (0.74%) SAN
8 1 (0.74%) TCP/IP
8 1 (0.74%) VPN
Database & Business Intelligence
1 3 (2.21%) SQL Server
2 2 (1.47%) SAP BW
2 2 (1.47%) SQL Server 2012
3 1 (0.74%) Data Warehouse
3 1 (0.74%) GIS
3 1 (0.74%) SQL Server 2008
Development Applications
1 2 (1.47%) Jenkins
1 2 (1.47%) Maven
2 1 (0.74%) Ant
2 1 (0.74%) Git (software)
2 1 (0.74%) JIRA
2 1 (0.74%) JUnit
2 1 (0.74%) Liquibase
2 1 (0.74%) Octopus Deploy
2 1 (0.74%) SonarQube
2 1 (0.74%) Sonatype Nexus
2 1 (0.74%) Team Foundation Server
2 1 (0.74%) Visual Studio
General
1 25 (18.38%) Finance
2 14 (10.29%) Telecoms
3 6 (4.41%) Banking
4 3 (2.21%) Electronics
4 3 (2.21%) Games
5 1 (0.74%) Retail
5 1 (0.74%) Retail Banking
Job Titles
1 45 (33.09%) Analyst
2 29 (21.32%) Service Analyst
3 28 (20.59%) Service Desk Analyst
4 23 (16.91%) Service Manager
5 14 (10.29%) Architect
6 11 (8.09%) Solutions Architect
6 11 (8.09%) Support Analyst
7 10 (7.35%) ITIL Manager
7 10 (7.35%) Service Desk Support
8 9 (6.62%) Help Desk Analyst
9 8 (5.88%) Problem Analyst
9 8 (5.88%) Service Design Manager
9 8 (5.88%) Service Desk Support Analyst
10 7 (5.15%) Project Manager
11 6 (4.41%) Delivery Manager
11 6 (4.41%) Support Technician
11 6 (4.41%) Technical Analyst
11 6 (4.41%) Technical Services Analyst
11 6 (4.41%) Technical Support
11 6 (4.41%) Technical Support Analyst
Libraries, Frameworks & Software Standards
1 13 (9.56%) Web Services
2 2 (1.47%) .NET
2 2 (1.47%) Ajax
2 2 (1.47%) ASP.NET
2 2 (1.47%) ASP.NET MVC
2 2 (1.47%) Middleware
3 1 (0.74%) .NET Framework
3 1 (0.74%) ASP.NET MVC 4
3 1 (0.74%) CSS
3 1 (0.74%) HTML
3 1 (0.74%) HTML5
3 1 (0.74%) J2EE
3 1 (0.74%) jQuery
3 1 (0.74%) Spring
Miscellaneous
1 16 (11.76%) Data Centre
2 8 (5.88%) Analytical Skills
3 7 (5.15%) Data Integration
4 6 (4.41%) Driving Licence
4 6 (4.41%) Video Conferencing
5 5 (3.68%) Blackberry
5 5 (3.68%) CCTV
5 5 (3.68%) Management Information System
6 3 (2.21%) CMDB
7 2 (1.47%) CESG
7 2 (1.47%) Informatics
7 2 (1.47%) Public Cloud
7 2 (1.47%) Smartphone
7 2 (1.47%) Statistics
7 2 (1.47%) Wiki
8 1 (0.74%) Cryptography
8 1 (0.74%) Fintech
8 1 (0.74%) IVR
8 1 (0.74%) Mobile App
8 1 (0.74%) Private Cloud
Operating Systems
1 34 (25.00%) Windows
2 20 (14.71%) Windows 7
3 7 (5.15%) Linux
3 7 (5.15%) Red Hat Enterprise Linux
4 4 (2.94%) Windows Server
5 3 (2.21%) Unix
5 3 (2.21%) Windows Server 2008
6 2 (1.47%) Windows Server 2003
6 2 (1.47%) Windows Server 2012
7 1 (0.74%) AIX
7 1 (0.74%) Windows 8
Processes & Methodologies
1 69 (50.74%) ITIL
2 25 (18.38%) Change Management
2 25 (18.38%) Problem Management
3 19 (13.97%) ITSM
4 18 (13.24%) Service Delivery
5 15 (11.03%) Incident Management
5 15 (11.03%) Stakeholder Management
6 14 (10.29%) Configuration Management
6 14 (10.29%) Project Management
7 13 (9.56%) Agile Software Development
8 12 (8.82%) Information Security
9 10 (7.35%) Root Cause Analysis
9 10 (7.35%) SOA
10 9 (6.62%) ITIL V3
10 9 (6.62%) Technical Architecture
11 8 (5.88%) ERP
12 7 (5.15%) Business Intelligence
12 7 (5.15%) Continuous Improvement
12 7 (5.15%) Matrix Management
13 6 (4.41%) Service Continuity Management
Programming Languages
1 6 (4.41%) SQL
2 3 (2.21%) C#
2 3 (2.21%) Java
3 2 (1.47%) JavaScript
3 2 (1.47%) PowerShell
4 1 (0.74%) Bourne shell
4 1 (0.74%) C
4 1 (0.74%) PL/SQL
4 1 (0.74%) Python
4 1 (0.74%) Shell Script
Qualifications
1 15 (11.03%) Microsoft Certification
2 8 (5.88%) MCDST
3 6 (4.41%) MCSA
3 6 (4.41%) MOS
4 4 (2.94%) ITIL Certification
4 4 (2.94%) Security Cleared
5 3 (2.21%) BPSS Clearance
5 3 (2.21%) SC Cleared
6 2 (1.47%) DBS Check
6 2 (1.47%) MCP
7 1 (0.74%) APMP
7 1 (0.74%) BC Cleared
7 1 (0.74%) CCNP
7 1 (0.74%) Cisco Certification
Quality Assurance & Compliance
1 14 (10.29%) SLA
2 2 (1.47%) Disclosure Scotland
2 2 (1.47%) QA
2 2 (1.47%) RMADS
System Software
1 31 (22.79%) Active Directory
2 11 (8.09%) VMware Infrastructure
3 8 (5.88%) Microsoft App-V
4 2 (1.47%) Hyper-V
5 1 (0.74%) Terminal Services
Systems Management
1 2 (1.47%) Puppet
1 2 (1.47%) SCCM
2 1 (0.74%) Bareos
2 1 (0.74%) ThinApp
2 1 (0.74%) yum
Vendors
1 43 (31.62%) Microsoft
2 11 (8.09%) VMware
3 9 (6.62%) Avaya
4 8 (5.88%) Citrix
5 7 (5.15%) Genesys
5 7 (5.15%) Oracle
5 7 (5.15%) Red Hat
6 6 (4.41%) HP
7 5 (3.68%) Remedy
7 5 (3.68%) SAP
8 4 (2.94%) Cisco
8 4 (2.94%) ServiceNow
9 3 (2.21%) Apple
9 3 (2.21%) Capita
9 3 (2.21%) FrontRange
9 3 (2.21%) Google
10 2 (1.47%) IBM
11 1 (0.74%) CheckPoint
11 1 (0.74%) Rackspace
11 1 (0.74%) Sun
Leeds, West Yorkshire
Elevate Direct
Rate: From £550 to £600 per day
Posted: 4 days ago
Leeds, West Yorkshire
Elevate Direct
Rate: From £550 to £600 per day
Posted: 4 days ago
Harrogate
Hays Specialist Recruitment
Rate: £400.00 - £450 per day
Posted: 18 days ago