Yorkshire Service Management Contracts

The table below looks at the demand for Service Management skills within the Yorkshire region with a comparison to our Processes & Methodologies category. Included is a guide to the contractor rates offered in IT jobs that have cited Service Management over the 3 months to 13 October 2008 with a comparison to the same period last year.

Service Management
Location Aberdeen Alderley Edge Avon Basingstoke Bedford Bedfordshire Belfast Berkshire Bicester Birmingham Bolton Bournemouth Bracknell Bradford Brentford Brighton Bristol Buckinghamshire Cambridgeshire Canary Wharf Cardiff Cheltenham Cheshire Chester City of London County Antrim Coventry Crawley Crewe Croydon Cumbria Derby Derbyshire Devon Docklands, London Dorset Dudley Dundee Dunstable Durham East Midlands East of England East Sussex Edinburgh England Exeter Farnborough Feltham Gatwick Glasgow Gloucestershire Hammersmith Hampshire Harrogate Haslemere Hemel Hempstead Hendon Hereford Herefordshire Hertfordshire Home Counties Hove Kent Lancashire Leeds Liverpool London Luton M4 Corridor Manchester Merseyside Middlesex Midlands Milton Keynes Newbury Newcastle Newcastle Upon Tyne Newport Norfolk North East North West North Yorkshire Northampton Northamptonshire Northern Ireland Norwich Nottingham Nottinghamshire Oxford Oxfordshire Plymouth Portsmouth Preston Reading Rugby Salisbury Sandwich Scotland Sheffield Shropshire Slough Somerset South East South Wales South West South Yorkshire St Albans Staines Stevenage Sunderland Surrey Sussex Swansea Swindon Taunton Telford Thames Valley Trowbridge Tyne and Wear UK Uxbridge Wales Warrington Warwick Warwickshire Watford West Midlands West Sussex West Wales West Yorkshire Wiltshire Windsor Wolverhampton Yeovil Yorkshire	3 months to 13 Oct 2008	Same period last year
Rank	58	100
Rank change on same period last year	+42
Matching contract IT job ads	64	40
As % of all UK contract IT job ads sampled	0.091 %	0.040 %
As % of the category below	3.946 %	1.977 %
Daily rates quoted	15	9
Average minimum daily rate	£316	£307
Average daily rate	£324	£331
% change on same period last year	-2.05 %
Average maximum daily rate	£332	£354
UK excluding London average daily rate	£363	£346
% change on same period last year	+5.00 %
Hourly rates quoted	5	1
Average minimum hourly rate	£18.91	£13.00
Average hourly rate	£19.81	£13.00
% change on same period last year	+52.36 %
Average maximum hourly rate	£20.71	£13.00
UK excluding London average hourly rate	£19.69	£26.20
% change on same period last year	-24.82 %
Processes & Methodologies Yorkshire
Matching contract IT job ads	1622	2023
As % of all UK contract IT job ads sampled	2.294 %	2.048 %
Daily rates quoted	408	509
Average minimum daily rate	£346	£350
Average daily rate	£368	£368
% change on same period last year	+0.05 %
Average maximum daily rate	£390	£385
UK excluding London average daily rate	£377	£371
% change on same period last year	+1.83 %
Hourly rates quoted	121	125
Average minimum hourly rate	£24.46	£26.56
Average hourly rate	£26.06	£28.30
% change on same period last year	-7.91 %
Average maximum hourly rate	£27.66	£30.04
UK excluding London average hourly rate	£29.42	£29.97
% change on same period last year	-1.81 %
Service Management England

We calculate average IT contractor rates directly from the figures quoted and do not attempt to derive hourly rates from daily rates or vice versa.

Service Management
Demand Trend

The chart provides a 3-month moving total beginning in 2004 of IT contractor jobs citing Service Management across the Yorkshire region as a proportion of the total demand within the Processes & Methodologies category.

Service Management
Daily Rate Trend

The chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Management across the Yorkshire region.

Service Management
Daily Rate Histogram

The chart provides a histogram of daily rates quoted in contract IT jobs citing Service Management across the Yorkshire region over the 3 months to 13 October 2008.

Service Management
Hourly Rate Trend

The chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Management across the Yorkshire region.

Service Management
Hourly Rate Histogram

The chart provides a histogram of hourly rates quoted in contract IT jobs citing Service Management across the Yorkshire region over the 3 months to 13 October 2008.

Service Management
Contract Locations

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Service Management within the Yorkshire region over the 3 months to 13 October 2008. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year. A positive number indicates a relative increase in demand.

Location	Rank Change on Same Period Last Last	Matching Contract IT Job Ads	Average Daily Rate Last 3 Months	Average Daily Rate % Change on Same Period Last Year
West Yorkshire	+23	45	£396	+33.26 %
North Yorkshire	-	8	£105	-
South Yorkshire	+5	6	£325	-27.57 %

Service Management England

Service Management
Top 30 Related IT Skills

For the 6 months to 13 October 2008, IT contractor jobs across the Yorkshire region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Management.

1 70 (63.64 %) ITIL 2 36 (32.73 %) Health 3 28 (25.45 %) ITIL Certification 3 28 (25.45 %) NHS 4 21 (19.09 %) PRINCE2 5 16 (14.55 %) Finance 6 14 (12.73 %) ITSM 6 14 (12.73 %) Service Delivery 7 13 (11.82 %) Project Management 8 12 (10.91 %) MS Office 9 10 (9.091 %) MS Excel 9 10 (9.091 %) Microsoft 10 9 (8.182 %) SLA 10 9 (8.182 %) Problem Management 11 8 (7.273 %) ISEB

11 8 (7.273 %) SQL Server 11 8 (7.273 %) Change Management 12 7 (6.364 %) BS15000 12 7 (6.364 %) Windows 12 7 (6.364 %) Informatics 12 7 (6.364 %) Government 12 7 (6.364 %) Software Testing 13 6 (5.455 %) Incident Management 13 6 (5.455 %) Degree 13 6 (5.455 %) SQL 13 6 (5.455 %) Oracle 13 6 (5.455 %) MS Project 13 6 (5.455 %) HP 14 5 (4.545 %) Telecoms 14 5 (4.545 %) Education

Service Management
Top Related IT Skills by Category

For the 6 months to 13 October 2008, IT contractor jobs across the Yorkshire region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Development 1 5 (4.545 %) WebServices 2 4 (3.636 %) .NET 2 4 (3.636 %) .NET Framework 3 3 (2.727 %) COM+ 3 3 (2.727 %) J2EE 4 2 (1.818 %) WebSphere 5 1 (0.909 %) CSS 5 1 (0.909 %) ADO.NET 5 1 (0.909 %) ASP.NET 5 1 (0.909 %) XML 5 1 (0.909 %) XSD 5 1 (0.909 %) XHTML	Application Platforms 1 4 (3.636 %) MS Exchange 1 4 (3.636 %) CMS 1 4 (3.636 %) SharePoint Server 2007 2 3 (2.727 %) IIS 2 3 (2.727 %) Lotus Notes 2 3 (2.727 %) Lotus Domino 3 2 (1.818 %) SharePoint 4 1 (0.909 %) SharePoint Portal Server
Applications 1 12 (10.91 %) MS Office 2 10 (9.091 %) MS Excel 3 6 (5.455 %) MS Project 4 4 (3.636 %) Spreadsheet 5 3 (2.727 %) MS PowerPoint 6 2 (1.818 %) MS Visio	Business Applications 1 1 (0.909 %) MAXIMO 1 1 (0.909 %) assyst
Communications & Networking 1 3 (2.727 %) SAN 2 2 (1.818 %) LAN 2 2 (1.818 %) WAN 3 1 (0.909 %) TCP/IP 3 1 (0.909 %) SSL	Database & Business Intelligence 1 8 (7.273 %) SQL Server 2 4 (3.636 %) SQL Server 2005 3 3 (2.727 %) Informix 3 3 (2.727 %) SQL Server 2000 4 2 (1.818 %) RDBMS 4 2 (1.818 %) BusinessObjects 4 2 (1.818 %) Oracle 8/8i 5 1 (0.909 %) DTS 5 1 (0.909 %) DB2 5 1 (0.909 %) GIS
Development Applications 1 5 (4.545 %) LoadRunner	General 1 36 (32.73 %) Health 2 16 (14.55 %) Finance 3 7 (6.364 %) Government 4 5 (4.545 %) Telecoms 4 5 (4.545 %) Education 4 5 (4.545 %) Retail 4 5 (4.545 %) Marketing 5 2 (1.818 %) Financial Institution 6 1 (0.909 %) Back Office 6 1 (0.909 %) Legal
Job Titles 1 24 (21.82 %) Analyst 2 16 (14.55 %) Service Manager 3 11 (10.00 %) Service Analyst 4 10 (9.091 %) Project Manager 5 6 (5.455 %) Support Analyst 6 4 (3.636 %) Consultant 6 4 (3.636 %) Management Consultant 6 4 (3.636 %) Administrator 6 4 (3.636 %) Services Delivery Manager 6 4 (3.636 %) Service Desk Analyst 6 4 (3.636 %) Delivery Manager 6 4 (3.636 %) Service Management Consultant 7 3 (2.727 %) Change Management Analyst 7 3 (2.727 %) Web Manager 7 3 (2.727 %) Change Analyst 7 3 (2.727 %) Support Specialist 7 3 (2.727 %) Project Leader 7 3 (2.727 %) Architect 8 2 (1.818 %) Programme Manager 8 2 (1.818 %) Quality Manager	Miscellaneous 1 28 (25.45 %) NHS 2 7 (6.364 %) Informatics 3 4 (3.636 %) NPfIT 3 4 (3.636 %) Management Information System 4 3 (2.727 %) Client/Server 5 2 (1.818 %) CLARiiON 5 2 (1.818 %) Symmetrix 5 2 (1.818 %) PACS 5 2 (1.818 %) Statistics 6 1 (0.909 %) Life Science
Operating Systems 1 7 (6.364 %) Windows 2 5 (4.545 %) Solaris 2 5 (4.545 %) Windows Server 2003 3 4 (3.636 %) Windows 2000 3 4 (3.636 %) Windows XP 4 3 (2.727 %) Linux 4 3 (2.727 %) AIX 4 3 (2.727 %) HPUX 4 3 (2.727 %) Windows 2000 Server 5 2 (1.818 %) UNIX 6 1 (0.909 %) Windows Vista	Processes & Methodologies 1 70 (63.64 %) ITIL 2 21 (19.09 %) PRINCE2 3 14 (12.73 %) Service Delivery 3 14 (12.73 %) ITSM 4 13 (11.82 %) Project Management 5 9 (8.182 %) Problem Management 6 8 (7.273 %) Change Management 7 7 (6.364 %) Software Testing 8 6 (5.455 %) Incident Management 9 5 (4.545 %) Release Management 10 4 (3.636 %) Content Management 10 4 (3.636 %) UML 10 4 (3.636 %) CRM 11 3 (2.727 %) Configuration Management 11 3 (2.727 %) Stakeholder Management 11 3 (2.727 %) Document Management 12 2 (1.818 %) Data Analysis 12 2 (1.818 %) Information Management 12 2 (1.818 %) Zachman Framework 12 2 (1.818 %) TOGAF
Programming Languages 1 6 (5.455 %) SQL 2 1 (0.909 %) Transact-SQL 2 1 (0.909 %) VBA 2 1 (0.909 %) C# 2 1 (0.909 %) Java	Qualifications 1 28 (25.45 %) ITIL Certification 2 8 (7.273 %) ISEB 3 6 (5.455 %) Degree 4 3 (2.727 %) PRINCE2 Certification 4 3 (2.727 %) SNIA Certification 5 2 (1.818 %) PRINCE2 Practitioner
Quality Assurance & Compliance 1 9 (8.182 %) SLA 2 7 (6.364 %) BS15000 3 4 (3.636 %) QA	System Software 1 3 (2.727 %) NetBackup 2 2 (1.818 %) Active Directory 3 1 (0.909 %) Microsoft Virtual Server 3 1 (0.909 %) VMware Infrastructure
Systems Management 1 5 (4.545 %) OpenView 2 3 (2.727 %) Legato 2 3 (2.727 %) OVPA 2 3 (2.727 %) HP Data Protector 3 2 (1.818 %) BMC Marimba 4 1 (0.909 %) OVSD	Vendors 1 10 (9.091 %) Microsoft 2 6 (5.455 %) HP 2 6 (5.455 %) Oracle 3 5 (4.545 %) Cisco 4 3 (2.727 %) EMC 4 3 (2.727 %) Sun 4 3 (2.727 %) VERITAS 4 3 (2.727 %) Lotus 4 3 (2.727 %) Hyperion 4 3 (2.727 %) Brio 4 3 (2.727 %) Brocade 5 2 (1.818 %) Intershop 5 2 (1.818 %) ATG 5 2 (1.818 %) Business Objects 6 1 (0.909 %) IBM 6 1 (0.909 %) Compuware 6 1 (0.909 %) Citrix 6 1 (0.909 %) VMware 6 1 (0.909 %) NetApp