The table below looks at the statistics for Service Management skills in IT contracts advertised for the Yorkshire region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Management over the 3 months to 28 August 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
28 Aug 2015
Same period 2014 Same period 2013
Service Management
Rank 62 42 70
Rank change year-on-year
-20 +28
Contract jobs citing Service Management 92 95 53
As % of all contract IT jobs located in Yorkshire 2.91% 4.02% 2.38%
As % of the Processes & Methodologies category 3.69% 5.26% 3.15%
Number of daily rates quoted 71 75 26
Average daily rate
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£300 £290 £328
Average daily rate % change year-on-year
+3.44% -11.45%
90% offered a daily rate of more than £212 £135 £175
10% offered a daily rate of more than £499 £400 £445
UK excluding London average daily rate £375 £350 £350
% change year-on-year
+7.14% -
Number of hourly rates quoted 8 3 5
Average hourly rate £13.21 £12.62 £12.50
Average hourly rate % change year-on-year
+4.63% +0.96%
90% offered a hourly rate of more than £12.35 £12.62 £9.71
10% offered a hourly rate of more than £22.40 £15.32 £32.00
UK excluding London average hourly rate £18.52 £14.00 £13.35
% change year-on-year
+32.28% +4.86%
Service Management
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the Yorkshire region.

Processes & Methodologies Category
Yorkshire
Contract IT job ads with a match in the
Processes & Methodologies category
2491 1806 1683
As % of all contract IT jobs located in Yorkshire 78.75% 76.40% 75.61%
Number of daily rates quoted 1741 1123 921
Average daily rate £375 £350 £325
Average daily rate % change year-on-year
+7.14% +7.69%
90% offered a daily rate of more than £275 £225 £225
10% offered a daily rate of more than £525 £485 £450
UK excluding London average daily rate £400 £375 £370
% change year-on-year
+6.66% +1.35%
Number of hourly rates quoted 74 52 76
Average hourly rate £15.37 £15.39 £38.00
Average hourly rate % change year-on-year
-0.08% -59.51%
90% offered a hourly rate of more than £10.35 £10.12 £15.50
10% offered a hourly rate of more than £39.00 £30.00 £45.00
UK excluding London average hourly rate £32.50 £25.00 £30.00
% change year-on-year
+30.00% -16.66%

Service Management
Jobs Demand Trend in Yorkshire

This chart provides a 3-month moving total of IT contractor jobs citing Service Management across the Yorkshire region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in Yorkshire

Service Management
Daily Rate Trend in Yorkshire

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Management across the Yorkshire region.

Service Management Daily Rate Trend in Yorkshire

Service Management
Daily Rate Histogram in Yorkshire

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Management across the Yorkshire region over the 3 months to 28 August 2015.

Service Management Daily Rate Histogram in Yorkshire

Service Management
Hourly Rate Trend in Yorkshire

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Management across the Yorkshire region.

Service Management Hourly Rate Trend in Yorkshire

Service Management
Hourly Rate Histogram in Yorkshire

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Service Management across the Yorkshire region over the 3 months to 28 August 2015.

Service Management Hourly Rate Histogram in Yorkshire

Service Management
Contract Job Locations in Yorkshire

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Service Management within the Yorkshire region over the 3 months to 28 August 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
West Yorkshire -20 70 £300 +20.00% 11
South Yorkshire -7 21 £295 -6.34% 2
East Yorkshire +4 2 £350 -7.89%
North Yorkshire -8 2 - - 4
Service Management
England

Service Management
Top 30 Related IT Skills in Yorkshire

For the 6 months to 28 August 2015, IT contractor jobs across the Yorkshire region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Management.

1 117 (56.52%) ITIL
2 65 (31.40%) ITSM
3 46 (22.22%) Windows
4 45 (21.74%) Incident Management
5 42 (20.29%) Change Management
6 34 (16.43%) Workflow
7 33 (15.94%) Finance
8 32 (15.46%) Microsoft
9 31 (14.98%) Project Management
10 30 (14.49%) Configuration Management
10 30 (14.49%) CentOS
11 29 (14.01%) Ubuntu
11 29 (14.01%) Problem Management
12 26 (12.56%) Stakeholder Management
12 26 (12.56%) NHS
13 25 (12.08%) UNIX
14 23 (11.11%) ITIL Certification
15 22 (10.63%) Active Directory
15 22 (10.63%) Splunk
16 20 (9.66%) SLA
16 20 (9.66%) Linux
17 19 (9.18%) MS Office
17 19 (9.18%) Service Delivery
18 18 (8.70%) VMware
18 18 (8.70%) Agile Software Development
18 18 (8.70%) Windows 7
19 17 (8.21%) Mentoring
19 17 (8.21%) Coaching
19 17 (8.21%) MS Excel
20 16 (7.73%) Python

Service Management
Top Related IT Skills in Yorkshire by Category

For the 6 months to 28 August 2015, IT contractor jobs across the Yorkshire region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 14 (6.76%) SharePoint
2 9 (4.35%) MS Exchange
3 8 (3.86%) Apache
3 8 (3.86%) Tomcat
4 6 (2.90%) nginx
5 2 (0.97%) Exchange Server 2007
5 2 (0.97%) OpenStack
5 2 (0.97%) Blackberry Enterprise Server
6 1 (0.48%) Exchange Server 2003
6 1 (0.48%) WebSphere
6 1 (0.48%) WebLogic
6 1 (0.48%) JBoss
6 1 (0.48%) Exchange Server 2010
Applications
1 19 (9.18%) MS Office
2 17 (8.21%) MS Excel
3 1 (0.48%) MS Visio
3 1 (0.48%) Spreadsheet
3 1 (0.48%) MS Project
Business Applications
1 4 (1.93%) Remedy ITSM
2 2 (0.97%) assyst
2 2 (0.97%) Misys Midas
3 1 (0.48%) Remedy AR System
Cloud Services
1 8 (3.86%) Amazon AWS
2 6 (2.90%) Amazon EC2
2 6 (2.90%) Amazon S3
2 6 (2.90%) Route 53
2 6 (2.90%) Virtual Private Cloud
3 2 (0.97%) Microsoft Azure
4 1 (0.48%) SaaS
Communications & Networking
1 14 (6.76%) SAN
2 13 (6.28%) LDAP
3 12 (5.80%) Internet
4 11 (5.31%) Firewall
5 10 (4.83%) SSL
6 6 (2.90%) LAN
6 6 (2.90%) Intrusion Detection
7 4 (1.93%) VoIP
7 4 (1.93%) ADSL
7 4 (1.93%) DNS
7 4 (1.93%) Intranet
8 3 (1.45%) VPN
8 3 (1.45%) Network Security
9 2 (0.97%) WAN
9 2 (0.97%) DHCP
9 2 (0.97%) TCP/IP
9 2 (0.97%) X.509
10 1 (0.48%) 3G
10 1 (0.48%) MPLS
10 1 (0.48%) DSL
Database & Business Intelligence
1 8 (3.86%) MySQL
2 7 (3.38%) RDBMS
2 7 (3.38%) Relational Database
3 6 (2.90%) SimpleDB
3 6 (2.90%) MongoDB
3 6 (2.90%) NoSQL
3 6 (2.90%) Redis
3 6 (2.90%) Couchbase
3 6 (2.90%) Amazon RDS
4 3 (1.45%) SQL Server
5 2 (0.97%) Oracle Reports
5 2 (0.97%) SQLPlus
5 2 (0.97%) Oracle BI EE
6 1 (0.48%) SQL Server 2008
6 1 (0.48%) Data Warehouse
6 1 (0.48%) DB2
6 1 (0.48%) Oracle Database 12c
6 1 (0.48%) Oracle Database
6 1 (0.48%) Big Data
6 1 (0.48%) SQL Server 2012
Development Applications
1 6 (2.90%) Git (software)
2 2 (0.97%) Oracle APEX
2 2 (0.97%) Toad
3 1 (0.48%) Subversion
3 1 (0.48%) Maven
3 1 (0.48%) Ant
3 1 (0.48%) ClearCase
General
1 33 (15.94%) Finance
2 16 (7.73%) Telecoms
3 4 (1.93%) Publishing
4 2 (0.97%) Banking
4 2 (0.97%) Retail
5 1 (0.48%) Local Government
5 1 (0.48%) Retail Banking
5 1 (0.48%) Marketing
5 1 (0.48%) Financial Institution
5 1 (0.48%) Legal
5 1 (0.48%) Military
Job Titles
1 41 (19.81%) Analyst
2 26 (12.56%) Service Analyst
3 25 (12.08%) Service Manager
4 17 (8.21%) Service Desk Analyst
4 17 (8.21%) Delivery Manager
5 14 (6.76%) Technical Support
6 12 (5.80%) IT Services Manager
7 11 (5.31%) 2nd Line Support
8 10 (4.83%) Incident Manager
9 9 (4.35%) Support Analyst
10 8 (3.86%) Architect
10 8 (3.86%) Author
10 8 (3.86%) Technical Author
11 7 (3.38%) Project Manager
11 7 (3.38%) Technical Architect
11 7 (3.38%) Services Delivery Manager
12 6 (2.90%) Problem Manager
12 6 (2.90%) Software Engineer
12 6 (2.90%) Technical Analyst
12 6 (2.90%) IT Support
Libraries, Frameworks & Software Standards
1 8 (3.86%) Web Services
2 6 (2.90%) POSIX
2 6 (2.90%) Middleware
3 3 (1.45%) J2EE
4 1 (0.48%) EJB
4 1 (0.48%) JSP
4 1 (0.48%) Servlets
4 1 (0.48%) Struts
4 1 (0.48%) XML
4 1 (0.48%) XSD
4 1 (0.48%) JMS
4 1 (0.48%) Hibernate
4 1 (0.48%) Spring
4 1 (0.48%) WSDL
4 1 (0.48%) .NET
Miscellaneous
1 26 (12.56%) NHS
2 10 (4.83%) Data Centre
3 9 (4.35%) Management Information System
4 7 (3.38%) Smartcard
5 6 (2.90%) CMDB
6 4 (1.93%) Analytical Skills
6 4 (1.93%) Performance Metrics
7 3 (1.45%) Graphic Design
7 3 (1.45%) Smartphone
7 3 (1.45%) Reference Data
7 3 (1.45%) Data Integration
7 3 (1.45%) Smart Meter
8 2 (0.97%) Blackberry
8 2 (0.97%) Mainframe
8 2 (0.97%) Replication
8 2 (0.97%) Clustering
8 2 (0.97%) Public Cloud
9 1 (0.48%) IBM Mainframe
9 1 (0.48%) IVR
9 1 (0.48%) Cryptography
Operating Systems
1 46 (22.22%) Windows
2 30 (14.49%) CentOS
3 29 (14.01%) Ubuntu
4 25 (12.08%) UNIX
5 20 (9.66%) Linux
6 18 (8.70%) Windows 7
7 10 (4.83%) Windows XP
8 8 (3.86%) Windows Server 2003
9 7 (3.38%) Windows Server 2008
10 4 (1.93%) Red Hat Enterprise Linux
10 4 (1.93%) Windows 8
11 2 (0.97%) Oracle Linux
12 1 (0.48%) Windows Server 2012
12 1 (0.48%) Apple iOS
12 1 (0.48%) Debian
12 1 (0.48%) Android
12 1 (0.48%) Solaris
Processes & Methodologies
1 117 (56.52%) ITIL
2 65 (31.40%) ITSM
3 45 (21.74%) Incident Management
4 42 (20.29%) Change Management
5 34 (16.43%) Workflow
6 31 (14.98%) Project Management
7 30 (14.49%) Configuration Management
8 29 (14.01%) Problem Management
9 26 (12.56%) Stakeholder Management
10 19 (9.18%) Service Delivery
11 18 (8.70%) Agile Software Development
12 17 (8.21%) Mentoring
12 17 (8.21%) Coaching
13 15 (7.25%) Software Delivery
13 15 (7.25%) PRINCE2
13 15 (7.25%) Matrix Management
14 13 (6.28%) Business Analysis
15 11 (5.31%) Scrum
15 11 (5.31%) Disaster Recovery
15 11 (5.31%) Release Management
Programming Languages
1 16 (7.73%) Python
2 6 (2.90%) SQL
2 6 (2.90%) Bash Shell
3 3 (1.45%) PL/SQL
4 2 (0.97%) Java
4 2 (0.97%) PHP
5 1 (0.48%) C
5 1 (0.48%) JavaScript
5 1 (0.48%) Shell Script
Qualifications
1 23 (11.11%) ITIL Certification
2 12 (5.80%) Security Cleared
3 6 (2.90%) Microsoft Certification
4 4 (1.93%) MCDST
4 4 (1.93%) SC Cleared
5 3 (1.45%) MOS
6 2 (0.97%) OCP
6 2 (0.97%) Oracle Certification
6 2 (0.97%) MCSE
6 2 (0.97%) BC Cleared
7 1 (0.48%) MCP
7 1 (0.48%) MCSA
7 1 (0.48%) VMware Certified Professional (VCP)
7 1 (0.48%) PMI Certification
Quality Assurance & Compliance
1 20 (9.66%) SLA
2 10 (4.83%) QA
3 1 (0.48%) Data Quality
3 1 (0.48%) Sarbanes-Oxley
System Software
1 22 (10.63%) Active Directory
2 13 (6.28%) VMware Server
3 6 (2.90%) VMware Infrastructure
4 5 (2.42%) Hyper-V
5 2 (0.97%) Squid
6 1 (0.48%) Microsoft App-V
6 1 (0.48%) Tivoli Directory Server
Systems Management
1 6 (2.90%) Opscode Chef
1 6 (2.90%) HAProxy
1 6 (2.90%) Ansible
1 6 (2.90%) Salt
1 6 (2.90%) Puppet
2 3 (1.45%) OpenView
2 3 (1.45%) SCCM
3 2 (0.97%) Rsyslog
3 2 (0.97%) Red Hat Spacewalk
4 1 (0.48%) Oracle ZFS
4 1 (0.48%) Oracle Enterprise Manager
4 1 (0.48%) Unicenter
4 1 (0.48%) WSUS
Vendors
1 32 (15.46%) Microsoft
2 22 (10.63%) Splunk
3 18 (8.70%) VMware
4 14 (6.76%) Cisco
5 13 (6.28%) Oracle
6 7 (3.38%) Remedy
7 6 (2.90%) hybris
7 6 (2.90%) HP
8 5 (2.42%) Red Hat
8 5 (2.42%) ServiceNow
9 3 (1.45%) Citrix
9 3 (1.45%) BMC
10 2 (0.97%) Apple
10 2 (0.97%) Google
10 2 (0.97%) IBM
11 1 (0.48%) Chordiant
11 1 (0.48%) Intel
11 1 (0.48%) Adobe
11 1 (0.48%) Sun
11 1 (0.48%) LANDesk
Harrogate, North Yorkshire
Experis Ltd
Rate: £12.00 per hour
Posted: 3 days ago