The table below looks at the statistics for Service Management skills in IT contracts advertised for the Yorkshire region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Management over the 3 months to 28 May 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
28 May 2015
Same period 2014 Same period 2013
Service Management
Rank 45 32 76
Rank change year-on-year
-13 +44
Contract jobs citing Service Management 118 112 37
As % of all contract IT jobs located in Yorkshire 4.06% 4.38% 1.97%
As % of the Processes & Methodologies category 5.01% 5.89% 2.73%
Number of daily rates quoted 91 68 17
Average daily rate
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of your Daily Rate
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£400 £300 £200
Average daily rate % change year-on-year
+33.33% +50.00%
90% offered a daily rate of more than £217 £185 £123
10% offered a daily rate of more than £480 £602 £439
UK excluding London average daily rate £375 £350 £360
% change year-on-year
+7.14% -2.77%
Number of hourly rates quoted 4 6 3
Average hourly rate £12.50 £12.50 £100.00
Average hourly rate % change year-on-year
- -87.50%
UK excluding London average hourly rate £13.35 £19.00 £16.33
% change year-on-year
-29.73% +16.38%
Service Management
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the Yorkshire region.

Processes & Methodologies Category
Yorkshire
Contract IT job ads with a match in the
Processes & Methodologies category
2357 1901 1355
As % of all contract IT jobs located in Yorkshire 81.08% 74.26% 72.19%
Number of daily rates quoted 1636 1261 749
Average daily rate £375 £340 £325
Average daily rate % change year-on-year
+10.29% +4.61%
90% offered a daily rate of more than £270 £225 £225
10% offered a daily rate of more than £490 £450 £450
UK excluding London average daily rate £388 £375 £365
% change year-on-year
+3.33% +2.73%
Number of hourly rates quoted 51 48 46
Average hourly rate £17.50 £15.50 £26.00
Average hourly rate % change year-on-year
+12.90% -40.38%
90% offered a hourly rate of more than £10.50 £10.00 £12.25
10% offered a hourly rate of more than £45.00 £45.00 £100.00
UK excluding London average hourly rate £30.00 £30.00 £32.00
% change year-on-year
- -6.25%

Service Management
Jobs Demand Trend in Yorkshire

This chart provides a 3-month moving total of IT contractor jobs citing Service Management across the Yorkshire region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in Yorkshire

Service Management
Daily Rate Trend in Yorkshire

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Management across the Yorkshire region.

Service Management Daily Rate Trend in Yorkshire

Service Management
Daily Rate Histogram in Yorkshire

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Management across the Yorkshire region over the 3 months to 28 May 2015.

Service Management Daily Rate Histogram in Yorkshire

Service Management
Hourly Rate Trend in Yorkshire

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Management across the Yorkshire region.

Service Management Hourly Rate Trend in Yorkshire

Service Management
Contract Job Locations in Yorkshire

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Service Management within the Yorkshire region over the 3 months to 28 May 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
West Yorkshire -9 99 £400 +33.33% 8
South Yorkshire -13 6 £120 -56.04%
North Yorkshire -6 5 £450 +5.88% 1
East Yorkshire +6 3 £400 -
Service Management
England

Service Management
Top 30 Related IT Skills in Yorkshire

For the 6 months to 28 May 2015, IT contractor jobs across the Yorkshire region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Management.

1 113 (51.13%) ITIL
2 65 (29.41%) ITSM
3 44 (19.91%) NHS
4 39 (17.65%) Incident Management
5 37 (16.74%) Stakeholder Management
6 35 (15.84%) SLA
6 35 (15.84%) Windows
6 35 (15.84%) Agile Software Development
7 34 (15.38%) Change Management
7 34 (15.38%) UNIX
8 33 (14.93%) Workflow
9 29 (13.12%) Service Delivery
9 29 (13.12%) Mentoring
10 28 (12.67%) Linux
10 28 (12.67%) LDAP
10 28 (12.67%) Project Management
11 26 (11.76%) Oracle
12 25 (11.31%) Ubuntu
12 25 (11.31%) Configuration Management
12 25 (11.31%) CentOS
13 24 (10.86%) Microsoft
13 24 (10.86%) SSL
13 24 (10.86%) ITIL Certification
13 24 (10.86%) PRINCE2
14 23 (10.41%) Matrix Management
14 23 (10.41%) Coaching
15 21 (9.50%) Problem Management
15 21 (9.50%) Firewall
15 21 (9.50%) Finance
16 20 (9.05%) Cisco

Service Management
Top Related IT Skills in Yorkshire by Category

For the 6 months to 28 May 2015, IT contractor jobs across the Yorkshire region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 12 (5.43%) Tomcat
2 10 (4.52%) SharePoint
2 10 (4.52%) Apache
3 7 (3.17%) nginx
4 6 (2.71%) MS Exchange
5 4 (1.81%) WebLogic
6 1 (0.45%) JBoss
6 1 (0.45%) IIS
6 1 (0.45%) Exchange Server 2010
6 1 (0.45%) Exchange Server 2003
6 1 (0.45%) WebSphere
6 1 (0.45%) Exchange Server 2007
Applications
1 13 (5.88%) MS Excel
2 12 (5.43%) MS Office
3 1 (0.45%) MS Visio
3 1 (0.45%) MS Project
3 1 (0.45%) S-PLUS
3 1 (0.45%) Spreadsheet
Business Applications
1 2 (0.90%) Remedy ITSM
1 2 (0.90%) Misys Midas
2 1 (0.45%) BASE24
Cloud Services
1 7 (3.17%) Virtual Private Cloud
1 7 (3.17%) Amazon EC2
1 7 (3.17%) Amazon S3
1 7 (3.17%) Amazon AWS
1 7 (3.17%) Route 53
2 2 (0.90%) IaaS
3 1 (0.45%) SaaS
Communications & Networking
1 28 (12.67%) LDAP
2 24 (10.86%) SSL
3 21 (9.50%) Firewall
4 13 (5.88%) TCP/IP
4 13 (5.88%) Internet
5 12 (5.43%) DNS
6 9 (4.07%) LAN
6 9 (4.07%) SAN
7 7 (3.17%) Intrusion Detection
8 5 (2.26%) VPN
8 5 (2.26%) WAN
9 4 (1.81%) Wireless
9 4 (1.81%) ADSL
9 4 (1.81%) HTTP
10 3 (1.36%) ATM
10 3 (1.36%) Broadband
10 3 (1.36%) Network Security
11 2 (0.90%) DHCP
11 2 (0.90%) X.509
12 1 (0.45%) MPLS
Database & Business Intelligence
1 12 (5.43%) Relational Database
2 11 (4.98%) RDBMS
3 9 (4.07%) MySQL
4 8 (3.62%) Oracle Database
5 7 (3.17%) Oracle Database 12c
5 7 (3.17%) SimpleDB
5 7 (3.17%) Couchbase
5 7 (3.17%) Amazon RDS
5 7 (3.17%) Redis
5 7 (3.17%) MongoDB
5 7 (3.17%) NoSQL
6 5 (2.26%) SQL Server
7 3 (1.36%) SQL Server 2000
7 3 (1.36%) Oracle Reports
7 3 (1.36%) SQL Server 2005
7 3 (1.36%) SQL Server Reporting Services
7 3 (1.36%) SQL Server Integration Services
7 3 (1.36%) SQL Server Analysis Services
8 2 (0.90%) Oracle BI EE
8 2 (0.90%) SQLPlus
Development Applications
1 11 (4.98%) Git (software)
2 4 (1.81%) Eclipse
3 2 (0.90%) Oracle APEX
3 2 (0.90%) Toad
3 2 (0.90%) QuickTest Pro
4 1 (0.45%) ClearCase
4 1 (0.45%) Subversion
4 1 (0.45%) JIRA
General
1 21 (9.50%) Finance
2 15 (6.79%) Telecoms
3 5 (2.26%) Publishing
4 2 (0.90%) Legal
4 2 (0.90%) Banking
5 1 (0.45%) Billing
5 1 (0.45%) Retail
5 1 (0.45%) Local Government
5 1 (0.45%) Financial Institution
5 1 (0.45%) Military
5 1 (0.45%) Law
5 1 (0.45%) Retail Banking
Job Titles
1 36 (16.29%) Analyst
2 26 (11.76%) Delivery Manager
3 18 (8.14%) Architect
3 18 (8.14%) Service Analyst
4 15 (6.79%) Service Manager
4 15 (6.79%) Service Desk Analyst
5 11 (4.98%) 2nd Line Support
5 11 (4.98%) Technical Support
6 10 (4.52%) Author
6 10 (4.52%) Technical Author
7 9 (4.07%) Administrator
7 9 (4.07%) Services Delivery Manager
7 9 (4.07%) Systems Administrator
8 8 (3.62%) Technical Architect
9 7 (3.17%) Software Engineer
9 7 (3.17%) Project Manager
9 7 (3.17%) Support Analyst
9 7 (3.17%) Cloud Engineer
9 7 (3.17%) Cloud Software Engineer
10 6 (2.71%) Problem Manager
Libraries, Frameworks & Software Standards
1 15 (6.79%) Web Services
2 7 (3.17%) POSIX
3 5 (2.26%) Middleware
3 5 (2.26%) XML
3 5 (2.26%) XSD
4 4 (1.81%) XSLT
5 3 (1.36%) WebCenter
6 1 (0.45%) WSDL
6 1 (0.45%) JMS
6 1 (0.45%) HTML
6 1 (0.45%) .NET
6 1 (0.45%) J2EE
6 1 (0.45%) ASP.NET
6 1 (0.45%) EJB
6 1 (0.45%) JSP
6 1 (0.45%) Servlets
6 1 (0.45%) Struts
6 1 (0.45%) XMPP
6 1 (0.45%) Hibernate
Miscellaneous
1 44 (19.91%) NHS
2 15 (6.79%) Smartcard
3 12 (5.43%) Management Information System
4 8 (3.62%) Data Centre
5 7 (3.17%) Replication
6 5 (2.26%) Reference Data
6 5 (2.26%) Data Integration
7 4 (1.81%) Statistics
7 4 (1.81%) Smart Meter
7 4 (1.81%) Performance Metrics
8 3 (1.36%) Thin Client
8 3 (1.36%) Analytical Skills
8 3 (1.36%) Graphic Design
8 3 (1.36%) CMDB
8 3 (1.36%) Fat Client
9 2 (0.90%) Clustering
9 2 (0.90%) PKI
9 2 (0.90%) Client/Server
10 1 (0.45%) PMI
10 1 (0.45%) Mainframe
Operating Systems
1 35 (15.84%) Windows
2 34 (15.38%) UNIX
3 28 (12.67%) Linux
4 25 (11.31%) Ubuntu
4 25 (11.31%) CentOS
5 16 (7.24%) Windows 7
6 10 (4.52%) Windows XP
7 7 (3.17%) Windows Server 2003
7 7 (3.17%) Solaris
8 6 (2.71%) Windows Server 2008
9 4 (1.81%) Windows 8
10 3 (1.36%) HPUX
10 3 (1.36%) Windows 2000 Server
10 3 (1.36%) Red Hat Enterprise Linux
11 2 (0.90%) Oracle Linux
12 1 (0.45%) Debian
12 1 (0.45%) Windows Server 2012
Processes & Methodologies
1 113 (51.13%) ITIL
2 65 (29.41%) ITSM
3 39 (17.65%) Incident Management
4 37 (16.74%) Stakeholder Management
5 35 (15.84%) Agile Software Development
6 34 (15.38%) Change Management
7 33 (14.93%) Workflow
8 29 (13.12%) Service Delivery
8 29 (13.12%) Mentoring
9 28 (12.67%) Project Management
10 25 (11.31%) Configuration Management
11 24 (10.86%) PRINCE2
12 23 (10.41%) Matrix Management
12 23 (10.41%) Coaching
13 21 (9.50%) Problem Management
14 18 (8.14%) Scrum
15 16 (7.24%) Business Analysis
15 16 (7.24%) Performance Management
15 16 (7.24%) Software Delivery
16 14 (6.33%) Enterprise Architecture
Programming Languages
1 15 (6.79%) Java
2 12 (5.43%) Python
2 12 (5.43%) SQL
3 10 (4.52%) C
4 9 (4.07%) PHP
5 7 (3.17%) VB
5 7 (3.17%) Scala
6 6 (2.71%) Bash Shell
7 4 (1.81%) Ruby
8 3 (1.36%) Shell Script
8 3 (1.36%) T-SQL
8 3 (1.36%) PowerShell
9 2 (0.90%) PL/SQL
9 2 (0.90%) JavaScript
Qualifications
1 24 (10.86%) ITIL Certification
2 18 (8.14%) Security Cleared
3 9 (4.07%) SC Cleared
4 4 (1.81%) Microsoft Certification
5 3 (1.36%) ISTQB
6 2 (0.90%) Degree
6 2 (0.90%) MCDST
6 2 (0.90%) MCSE
6 2 (0.90%) Cisco Certification
6 2 (0.90%) CCNA
6 2 (0.90%) OCP
6 2 (0.90%) Oracle Certification
6 2 (0.90%) PRINCE2 Certification
7 1 (0.45%) CISSP
7 1 (0.45%) PMI Certification
7 1 (0.45%) MCSA
7 1 (0.45%) MCP
7 1 (0.45%) MOS
7 1 (0.45%) VMware Certified Professional (VCP)
7 1 (0.45%) ITIL Foundation Certificate
Quality Assurance & Compliance
1 35 (15.84%) SLA
2 16 (7.24%) QA
3 3 (1.36%) ISO/IEC 20000
4 1 (0.45%) Sarbanes-Oxley
4 1 (0.45%) ISO 8583
System Software
1 16 (7.24%) Active Directory
2 7 (3.17%) VMware Server
3 6 (2.71%) VMware Infrastructure
4 3 (1.36%) Hyper-V
4 3 (1.36%) Tivoli Directory Server
5 2 (0.90%) Squid
5 2 (0.90%) Firmware
Systems Management
1 7 (3.17%) Oracle Enterprise Manager
1 7 (3.17%) HAProxy
1 7 (3.17%) Ansible
1 7 (3.17%) Salt
1 7 (3.17%) Puppet
1 7 (3.17%) Opscode Chef
2 4 (1.81%) OpenView
3 2 (0.90%) SCCM
3 2 (0.90%) Red Hat Spacewalk
3 2 (0.90%) HP Quality Center
3 2 (0.90%) Rsyslog
4 1 (0.45%) Nagios
Vendors
1 26 (11.76%) Oracle
2 24 (10.86%) Microsoft
3 20 (9.05%) Cisco
3 20 (9.05%) Splunk
4 12 (5.43%) VMware
5 11 (4.98%) HP
6 7 (3.17%) BMC
6 7 (3.17%) hybris
7 6 (2.71%) Remedy
8 4 (1.81%) Red Hat
8 4 (1.81%) Citrix
9 3 (1.36%) Adobe
9 3 (1.36%) Juniper
9 3 (1.36%) LANDesk
10 2 (0.90%) Sun
10 2 (0.90%) IBM
11 1 (0.45%) Intel
11 1 (0.45%) Symantec
11 1 (0.45%) Chordiant
11 1 (0.45%) SolarWinds
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