The table below looks at the statistics for the Service Desk Analyst role in IT contracts advertised for the Northamptonshire region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Desk Analyst in their job title over the 3 months to 28 August 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
28 Aug 2014
Same period 2013 Same period 2012
Service Desk Analyst
Rank 36 35 33
Rank change year-on-year
-1 -2
Contract jobs requiring a Service Desk Analyst 4 3 5
As % of all contract IT jobs located in Northamptonshire 1.10% 1.02% 1.44%
As % of the Job Titles category 1.14% 1.10% 1.50%
Number of daily rates quoted 0 1 0
Average daily rate
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- £138 -
UK excluding London average daily rate £125 £110 £110
% change year-on-year
+13.63% -
Number of hourly rates quoted 0 1 5
Average hourly rate - £16.00 £11.50
Average hourly rate % change year-on-year
- +39.13%
UK excluding London average hourly rate £12.80 £13.14 £13.50
% change year-on-year
-2.55% -2.70%
Service Desk Analyst
East Midlands

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the Northamptonshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
Northamptonshire
Contract IT job ads with a match in the
Job Titles category
352 272 334
As % of all contract IT jobs located in Northamptonshire 96.70% 92.83% 95.98%
Number of daily rates quoted 227 140 194
Average daily rate £400 £350 £400
Average daily rate % change year-on-year
+14.28% -12.50%
90% offered a daily rate of more than £175 £250 £250
10% offered a daily rate of more than £500 £500 £500
UK excluding London average daily rate £350 £350 £340
% change year-on-year
- +2.94%
Number of hourly rates quoted 12 7 12
Average hourly rate £14.50 £16.00 £12.50
Average hourly rate % change year-on-year
-9.37% +28.00%
90% offered a hourly rate of more than £11.00 £9.85 £9.00
10% offered a hourly rate of more than £16.00 £30.00 £19.00
UK excluding London average hourly rate £16.50 £17.00 £18.00
% change year-on-year
-2.94% -5.55%

Service Desk Analyst
Jobs Demand Trend in Northamptonshire

This chart provides a 3-month moving total of IT contractor jobs citing Service Desk Analyst in the job title across the Northamptonshire region as a proportion of the total demand within the Job Titles category.

Service Desk Analyst Jobs Demand Trend in Northamptonshire

Service Desk Analyst
Daily Rate Trend in Northamptonshire

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Desk Analyst across the Northamptonshire region.

Service Desk Analyst Daily Rate Trend in Northamptonshire

Service Desk Analyst
Hourly Rate Trend in Northamptonshire

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Desk Analyst across the Northamptonshire region.

Service Desk Analyst Hourly Rate Trend in Northamptonshire

Service Desk Analyst
Contract Job Locations in Northamptonshire

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Service Desk Analyst within the Northamptonshire region over the 3 months to 28 August 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Northampton +6 3 - -
Service Desk Analyst
East Midlands

Service Desk Analyst
Top 19 Related IT Skills in Northamptonshire

For the 6 months to 28 August 2014, IT contractor jobs across the Northamptonshire region that cited Service Desk Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Service Desk Analyst in their job title.

1 4 (80.00%) Windows
2 3 (60.00%) Microsoft
2 3 (60.00%) Active Directory
2 3 (60.00%) MS Office
2 3 (60.00%) Windows 7
3 2 (40.00%) Exchange Server 2010
3 2 (40.00%) Windows 8
3 2 (40.00%) Exchange Server 2013
3 2 (40.00%) Windows Server 2008
3 2 (40.00%) Exchange Server 2007
3 2 (40.00%) VMware
3 2 (40.00%) Citrix
3 2 (40.00%) Windows XP
3 2 (40.00%) MS Exchange
3 2 (40.00%) Cisco
4 1 (20.00%) MS Excel
4 1 (20.00%) Novell
4 1 (20.00%) SC Cleared
4 1 (20.00%) Security Cleared

Service Desk Analyst
Top Related IT Skills in Northamptonshire by Category

For the 6 months to 28 August 2014, IT contractor jobs across the Northamptonshire region that cited Service Desk Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Service Desk Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 2 (40.00%) MS Exchange
1 2 (40.00%) Exchange Server 2007
1 2 (40.00%) Exchange Server 2010
1 2 (40.00%) Exchange Server 2013
Applications
1 3 (60.00%) MS Office
2 1 (20.00%) MS Excel
Operating Systems
1 4 (80.00%) Windows
2 3 (60.00%) Windows 7
3 2 (40.00%) Windows 8
3 2 (40.00%) Windows XP
3 2 (40.00%) Windows Server 2008
Qualifications
1 1 (20.00%) SC Cleared
1 1 (20.00%) Security Cleared
System Software
1 3 (60.00%) Active Directory
Vendors
1 3 (60.00%) Microsoft
2 2 (40.00%) Citrix
2 2 (40.00%) Cisco
2 2 (40.00%) VMware
3 1 (20.00%) Novell