The table below looks at the statistics for Service Management skills in IT contracts advertised for the Northamptonshire region. Included is a guide to the contractor rates offered in IT contracts that have cited Service Management over the 3 months to 20 January 2017 with a comparison to the same period over the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
20 Jan 2017
Same period 2016 Same period 2015
Service Management
East Midlands / Northamptonshire
Rank 39 26 32
Rank change year-on-year
-13 +6
Contract jobs citing Service Management 10 8 14
As % of all contract IT jobs located in Northamptonshire 2.04% 2.72% 3.26%
As % of the Processes & Methodologies category 2.43% 3.24% 4.26%
Number of daily rates quoted 7 4 2
Median daily rate £325 £458 £279
Median daily rate % change year-on-year
-29.03% +64.30%
90% offered a daily rate of more than £300 £373 £142
10% offered a daily rate of more than £450 £500 £416
UK excluding London median daily rate £400 £389 £375
% change year-on-year
+2.89% +3.66%
Number of hourly rates quoted 0 0 8
Median hourly rate - - £16.75
UK excluding London median hourly rate £12.50 £15.00 £15.00
% change year-on-year
-16.66% -

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the Northamptonshire region.

Processes & Methodologies Category
Northamptonshire
Contract IT job ads with a match in the
Processes & Methodologies category
412 247 329
As % of all contract IT jobs located in Northamptonshire 84.08% 84.01% 76.69%
Number of daily rates quoted 250 167 213
Median daily rate £400 £413 £413
Median daily rate % change year-on-year
-3.03% -
90% offered a daily rate of more than £200 £300 £300
10% offered a daily rate of more than £550 £550 £525
UK excluding London median daily rate £405 £400 £390
% change year-on-year
+1.25% +2.56%
Number of hourly rates quoted 15 4 12
Median hourly rate £14.50 £10.00 £16.75
Median hourly rate % change year-on-year
+45.00% -40.29%
90% offered a hourly rate of more than £11.00 £9.50 £15.00
10% offered a hourly rate of more than £30.50 £11.50 £19.00
UK excluding London median hourly rate £35.00 £40.00 £26.00
% change year-on-year
-12.50% +53.84%

Service Management
Jobs Demand Trend in Northamptonshire

The demand trend of contract jobs across the Northamptonshire region citing Service Management as a proportion of all IT contracts with a match in the Processes & Methodologies category.

Service Management Jobs Demand Trend in Northamptonshire

Service Management
Daily Rate Trend in Northamptonshire

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Management across the Northamptonshire region.

Service Management Daily Rate Trend in Northamptonshire

Service Management
Daily Rate Histogram in Northamptonshire

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Management across the Northamptonshire region over the 3 months to 20 January 2017.

Service Management Daily Rate Histogram in Northamptonshire

Service Management
Hourly Rate Trend in Northamptonshire

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Management across the Northamptonshire region.

Service Management Hourly Rate Trend in Northamptonshire

Service Management
Contract Job Locations in Northamptonshire

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Management within the Northamptonshire region over the 3 months to 20 January 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Northampton -12 8 £313 -31.76%
Service Management
East Midlands

Service Management
Top 30 Related IT Skills in Northamptonshire

For the 6 months to 20 January 2017, IT contractor jobs citing Service Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the Northamptonshire region with a requirement for Service Management.

1 9 (81.82%) Finance
2 8 (72.73%) ITIL
3 5 (45.45%) Windows
3 5 (45.45%) ITSM
4 4 (36.36%) MS Office
4 4 (36.36%) MS Excel
4 4 (36.36%) SLA
4 4 (36.36%) Microsoft
4 4 (36.36%) ITIL Certification
5 3 (27.27%) Unit4 Business World
5 3 (27.27%) SQL Server
5 3 (27.27%) SQL
5 3 (27.27%) Release Management
6 2 (18.18%) SC Cleared
6 2 (18.18%) DV Cleared
6 2 (18.18%) Security Cleared
6 2 (18.18%) ERP
6 2 (18.18%) Windows XP
6 2 (18.18%) Service Delivery
6 2 (18.18%) Service Design
7 1 (9.09%) Change Management
7 1 (9.09%) Shell Script
7 1 (9.09%) Blackberry
7 1 (9.09%) Mac OS X
7 1 (9.09%) Apple
7 1 (9.09%) PRINCE2
7 1 (9.09%) Unix
7 1 (9.09%) DHCP
7 1 (9.09%) VPN
7 1 (9.09%) DNS

Service Management
Top Related IT Skills in Northamptonshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (9.09%) WebSphere
Applications
1 4 (36.36%) MS Excel
1 4 (36.36%) MS Office
Business Applications
1 3 (27.27%) Unit4 Business World
Cloud Services
1 1 (9.09%) IaaS
1 1 (9.09%) PaaS
1 1 (9.09%) SaaS
Communications & Networking
1 1 (9.09%) DHCP
1 1 (9.09%) DNS
1 1 (9.09%) VPN
Database & Business Intelligence
1 3 (27.27%) SQL Server
General
1 9 (81.82%) Finance
Job Titles
1 4 (36.36%) Analyst
1 4 (36.36%) Applications Support
2 3 (27.27%) Applications Support Analyst
2 3 (27.27%) Support Analyst
3 2 (18.18%) Architect
3 2 (18.18%) Service Architect
3 2 (18.18%) SQL Analyst
3 2 (18.18%) SQL Support Analyst
4 1 (9.09%) Application Support Team Leader
4 1 (9.09%) Business Analyst
4 1 (9.09%) Consultant
4 1 (9.09%) Desktop Engineer
4 1 (9.09%) Desktop Support
4 1 (9.09%) Desktop Support Engineer
4 1 (9.09%) ERP Support
4 1 (9.09%) Senior Business Analyst
4 1 (9.09%) Senior Technical Business Analyst
4 1 (9.09%) Support Engineer
4 1 (9.09%) Technical Analyst
4 1 (9.09%) Windows Deployment Engineer
Miscellaneous
1 1 (9.09%) Blackberry
1 1 (9.09%) BYOD
1 1 (9.09%) Smartphone
Operating Systems
1 5 (45.45%) Windows
2 2 (18.18%) Windows XP
3 1 (9.09%) AIX
3 1 (9.09%) Android
3 1 (9.09%) Apple iOS
3 1 (9.09%) Linux
3 1 (9.09%) Mac OS X
3 1 (9.09%) Unix
3 1 (9.09%) Windows 2000
3 1 (9.09%) Windows 8
Processes & Methodologies
1 8 (72.73%) ITIL
2 5 (45.45%) ITSM
3 3 (27.27%) Release Management
4 2 (18.18%) ERP
4 2 (18.18%) Service Delivery
4 2 (18.18%) Service Design
5 1 (9.09%) Agile Software Development
5 1 (9.09%) Change Management
5 1 (9.09%) Data Management
5 1 (9.09%) DevOps
5 1 (9.09%) Incident Management
5 1 (9.09%) Open Source
5 1 (9.09%) PRINCE2
5 1 (9.09%) Stakeholder Management
5 1 (9.09%) Technical Analysis
Programming Languages
1 3 (27.27%) SQL
2 1 (9.09%) Shell Script
2 1 (9.09%) VB
Qualifications
1 4 (36.36%) ITIL Certification
2 2 (18.18%) DV Cleared
2 2 (18.18%) SC Cleared
2 2 (18.18%) Security Cleared
3 1 (9.09%) ISEB
Quality Assurance & Compliance
1 4 (36.36%) SLA
System Software
1 1 (9.09%) Active Directory
Systems Management
1 1 (9.09%) Backup Exec
Vendors
1 4 (36.36%) Microsoft
2 1 (9.09%) Apple
2 1 (9.09%) Oracle