The first table below looks at the demand for Service Management skills in IT contracts advertised for the Northamptonshire region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Management over the 3 months to 23 May 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Processes & Methodologies category for the Northamptonshire region.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
23 May 2013
Same period 2012 Same period 2011
Service Management
Rank 27 33 -
Rank change year-on-year
+6 -
Contract jobs citing Service Management 3 9 0
As % of all contract IT jobs located in Northamptonshire 1.190% 2.153% -
As % of the Processes & Methodologies category 1.840% 3.261% -
Number of daily rates quoted 2 7 0
Average daily rate £388 £350 -
Average daily rate % change year-on-year
+10.71% -
UK excluding London average daily rate £370 £325 £350
% change year-on-year
+13.84% -7.14%
Number of hourly rates quoted 0 0 0
Average hourly rate - - -
UK excluding London average hourly rate £16.65 £17.00 £16.25
% change year-on-year
-2.05% +4.61%
All Processes & Methodologies
Northamptonshire
Contract IT job ads with a match in the
Processes & Methodologies category
163 276 195
As % of all contract IT jobs located in Northamptonshire 64.68% 66.03% 70.40%
Number of daily rates quoted 98 186 119
Average daily rate £425 £400 £400
Average daily rate % change year-on-year
+6.25% -
90% offered a daily rate of more than £312 £260 £160
10% offered a daily rate of more than £525 £513 £500
UK excluding London average daily rate £365 £365 £375
% change year-on-year
- -2.66%
Number of hourly rates quoted 7 6 11
Average hourly rate £12.00 £17.50 £19.00
Average hourly rate % change year-on-year
-31.42% -7.89%
90% offered a hourly rate of more than £11.00 £15.25 £11.00
10% offered a hourly rate of more than £15.00 £21.50 £29.40
UK excluding London average hourly rate £30.45 £25.00 £29.00
% change year-on-year
+21.78% -13.79%
Service Management
East Midlands

Service Management
Jobs Demand Trend

This chart provides a 3-month moving total of IT contractor jobs citing Service Management across the Northamptonshire region as a proportion of the total demand within the Processes & Methodologies category.

Northamptonshire Service Management Jobs Demand Trend

Service Management
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Management across the Northamptonshire region.

Northamptonshire Service Management Daily Rate Trend

Service Management
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Management across the Northamptonshire region.

Northamptonshire Service Management Hourly Rate Trend

Service Management
Contract Locations

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Service Management within the Northamptonshire region over the 3 months to 23 May 2013. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Northampton +5 1 £375 -
Service Management
East Midlands

Service Management
Top 22 Related IT Skills

For the 6 months to 23 May 2013, IT contractor jobs across the Northamptonshire region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Management.

1 3 (50.00%) Finance
2 2 (33.33%) Change Management
2 2 (33.33%) Supplier Management
3 1 (16.67%) Local Government
3 1 (16.67%) Capita
3 1 (16.67%) Incident Management
3 1 (16.67%) Operations Management
3 1 (16.67%) Credit Risk
3 1 (16.67%) Performance Management
3 1 (16.67%) Oracle
3 1 (16.67%) ITIL
3 1 (16.67%) PRINCE2
3 1 (16.67%) SharePoint
3 1 (16.67%) SLA
3 1 (16.67%) Remedy
3 1 (16.67%) Benchmarking
3 1 (16.67%) Configuration Management
3 1 (16.67%) Service Delivery
3 1 (16.67%) ITIL V3
3 1 (16.67%) Continuous Improvement
3 1 (16.67%) Change Control
3 1 (16.67%) Root Cause Analysis

Service Management
Top Related IT Skills by Category

For the 6 months to 23 May 2013, IT contractor jobs across the Northamptonshire region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 1 (16.67%) SharePoint
General
1 3 (50.00%) Finance
2 1 (16.67%) Local Government
Job Titles
1 3 (50.00%) Operations Manager
2 2 (33.33%) Service Manager
2 2 (33.33%) Supplier Manager
3 1 (16.67%) Senior Service Manager
3 1 (16.67%) Senior Manager
3 1 (16.67%) Supplier Relationship Manager
3 1 (16.67%) Systems Manager
3 1 (16.67%) Delivery Manager
3 1 (16.67%) Relationships Manager
3 1 (16.67%) ITIL Manager
3 1 (16.67%) Services Delivery Manager
Miscellaneous
1 1 (16.67%) Credit Risk
Processes & Methodologies
1 2 (33.33%) Change Management
1 2 (33.33%) Supplier Management
2 1 (16.67%) Incident Management
2 1 (16.67%) Operations Management
2 1 (16.67%) Performance Management
2 1 (16.67%) ITIL
2 1 (16.67%) PRINCE2
2 1 (16.67%) Benchmarking
2 1 (16.67%) Configuration Management
2 1 (16.67%) Service Delivery
2 1 (16.67%) ITIL V3
2 1 (16.67%) Continuous Improvement
2 1 (16.67%) Change Control
2 1 (16.67%) Root Cause Analysis
Quality Assurance & Compliance
1 1 (16.67%) SLA
Vendors
1 1 (16.67%) Capita
1 1 (16.67%) Oracle
1 1 (16.67%) Remedy