The table below looks at the statistics for Service Management skills in IT contracts advertised for the Northamptonshire region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Management over the 3 months to 2 June 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
2 Jun 2015
Same period 2014 Same period 2013
Service Management
Rank 24 41 30
Rank change year-on-year
+17 -11
Contract jobs citing Service Management 23 3 1
As % of all contract IT jobs located in Northamptonshire 6.08% 0.86% 0.40%
As % of the Processes & Methodologies category 7.96% 1.05% 0.61%
Number of daily rates quoted 8 3 1
Average daily rate
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£350 £250 £375
Average daily rate % change year-on-year
+40.00% -33.33%
UK excluding London average daily rate £375 £350 £360
% change year-on-year
+7.14% -2.77%
Number of hourly rates quoted 4 0 0
Average hourly rate £19.00 - -
UK excluding London average hourly rate £13.35 £18.25 £16.00
% change year-on-year
-26.84% +14.06%
Service Management
East Midlands

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the Northamptonshire region.

Processes & Methodologies Category
Northamptonshire
Contract IT job ads with a match in the
Processes & Methodologies category
289 286 163
As % of all contract IT jobs located in Northamptonshire 76.46% 82.42% 64.94%
Number of daily rates quoted 194 168 102
Average daily rate £425 £400 £425
Average daily rate % change year-on-year
+6.25% -5.88%
90% offered a daily rate of more than £225 £250 £325
10% offered a daily rate of more than £525 £565 £525
UK excluding London average daily rate £388 £375 £365
% change year-on-year
+3.33% +2.73%
Number of hourly rates quoted 8 6 6
Average hourly rate £22.50 £14.00 £14.16
Average hourly rate % change year-on-year
+60.71% -1.12%
90% offered a hourly rate of more than £19.00 £12.00 £10.90
10% offered a hourly rate of more than £27.20 £23.75 £15.00
UK excluding London average hourly rate £30.00 £30.00 £32.00
% change year-on-year
- -6.25%

Service Management
Jobs Demand Trend in Northamptonshire

This chart provides a 3-month moving total of IT contractor jobs citing Service Management across the Northamptonshire region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in Northamptonshire

Service Management
Daily Rate Trend in Northamptonshire

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Management across the Northamptonshire region.

Service Management Daily Rate Trend in Northamptonshire

Service Management
Daily Rate Histogram in Northamptonshire

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Management across the Northamptonshire region over the 3 months to 2 June 2015.

Service Management Daily Rate Histogram in Northamptonshire

Service Management
Hourly Rate Trend in Northamptonshire

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Management across the Northamptonshire region.

Service Management Hourly Rate Trend in Northamptonshire

Service Management
Contract Job Locations in Northamptonshire

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Service Management within the Northamptonshire region over the 3 months to 2 June 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Northampton +18 23 £350 +69.69% 3
Service Management
East Midlands

Service Management
Top 30 Related IT Skills in Northamptonshire

For the 6 months to 2 June 2015, IT contractor jobs across the Northamptonshire region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Management.

1 35 (94.59%) ITIL
2 26 (70.27%) Security Cleared
3 25 (67.57%) SC Cleared
4 18 (48.65%) MS Office
5 17 (45.95%) Microsoft
5 17 (45.95%) DV Cleared
6 16 (43.24%) ITIL Foundation Certificate
7 15 (40.54%) ITSM
8 13 (35.14%) MS Excel
9 11 (29.73%) Analytical Skills
10 10 (27.03%) Finance
11 9 (24.32%) Management Information System
11 9 (24.32%) Windows
12 8 (21.62%) C
12 8 (21.62%) HP
13 7 (18.92%) Service Delivery
13 7 (18.92%) OVSD
13 7 (18.92%) Coaching
14 6 (16.22%) Cisco
15 5 (13.51%) Active Directory
15 5 (13.51%) NetApp
15 5 (13.51%) Linux
15 5 (13.51%) Incident Management
15 5 (13.51%) VMware
15 5 (13.51%) VMware Infrastructure
15 5 (13.51%) Hyper-V
15 5 (13.51%) ITIL V3
15 5 (13.51%) Change Control
16 4 (10.81%) Capacity Management
16 4 (10.81%) Windows Server 2008

Service Management
Top Related IT Skills in Northamptonshire by Category

For the 6 months to 2 June 2015, IT contractor jobs across the Northamptonshire region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 2 (5.41%) MS Exchange
2 1 (2.70%) SharePoint
2 1 (2.70%) IIS
2 1 (2.70%) Lync
Applications
1 18 (48.65%) MS Office
2 13 (35.14%) MS Excel
3 1 (2.70%) MS Visio
3 1 (2.70%) MS Project
Business Applications
1 1 (2.70%) Dynamics CRM
1 1 (2.70%) Remedy ITSM
Cloud Services
1 1 (2.70%) Office 365
Communications & Networking
1 4 (10.81%) iSCSI
1 4 (10.81%) BIG-IP
2 2 (5.41%) Network Security
2 2 (5.41%) SNMP
3 1 (2.70%) TCP/IP
3 1 (2.70%) Internet
Database & Business Intelligence
1 1 (2.70%) SQL Server
1 1 (2.70%) Crystal Reports
Development Applications
1 1 (2.70%) ProC
1 1 (2.70%) Team Foundation Server
General
1 10 (27.03%) Finance
2 2 (5.41%) Banking
3 1 (2.70%) Retail
3 1 (2.70%) Financial Institution
Job Titles
1 13 (35.14%) Service Manager
2 10 (27.03%) Analyst
2 10 (27.03%) Service Desk Analyst
2 10 (27.03%) Service Analyst
3 9 (24.32%) 1st Line Support
4 7 (18.92%) Services Delivery Manager
4 7 (18.92%) Delivery Manager
5 6 (16.22%) Team Leader
5 6 (16.22%) Architect
6 5 (13.51%) Transition Manager
6 5 (13.51%) Service Transition Manager
7 4 (10.81%) Virtualisation Specialist
7 4 (10.81%) Incident Manager
8 3 (8.11%) Senior Manager
8 3 (8.11%) Virtualisation Architect
9 2 (5.41%) Senior Service Manager
9 2 (5.41%) Network Architect
9 2 (5.41%) Senior Services Delivery Manager
10 1 (2.70%) Desktop Support
10 1 (2.70%) Developer
Miscellaneous
1 11 (29.73%) Analytical Skills
2 9 (24.32%) Management Information System
3 1 (2.70%) NHS
3 1 (2.70%) Mobile Banking
Operating Systems
1 9 (24.32%) Windows
2 5 (13.51%) Linux
3 4 (10.81%) Windows Server 2008
3 4 (10.81%) CentOS
3 4 (10.81%) Ubuntu
3 4 (10.81%) Windows Server 2003
4 1 (2.70%) UNIX
4 1 (2.70%) Windows 8
4 1 (2.70%) Windows 7
Processes & Methodologies
1 35 (94.59%) ITIL
2 15 (40.54%) ITSM
3 7 (18.92%) Service Delivery
3 7 (18.92%) Coaching
4 5 (13.51%) Incident Management
4 5 (13.51%) ITIL V3
4 5 (13.51%) Change Control
5 4 (10.81%) Capacity Management
5 4 (10.81%) Performance Tuning
6 2 (5.41%) Network Management
6 2 (5.41%) Root Cause Analysis
6 2 (5.41%) Problem Management
6 2 (5.41%) Matrix Management
6 2 (5.41%) Project Management
6 2 (5.41%) Data Analysis
7 1 (2.70%) CRM
7 1 (2.70%) PRINCE2
7 1 (2.70%) Mobile Commerce
7 1 (2.70%) Business Analysis
7 1 (2.70%) Supplier Management
Programming Languages
1 8 (21.62%) C
2 2 (5.41%) PowerShell
3 1 (2.70%) SQL
3 1 (2.70%) VBScript
Qualifications
1 26 (70.27%) Security Cleared
2 25 (67.57%) SC Cleared
3 17 (45.95%) DV Cleared
4 16 (43.24%) ITIL Foundation Certificate
Quality Assurance & Compliance
1 3 (8.11%) SLA
2 2 (5.41%) BS15000
3 1 (2.70%) ISO/IEC 27001
System Software
1 5 (13.51%) Active Directory
1 5 (13.51%) VMware Infrastructure
1 5 (13.51%) Hyper-V
2 4 (10.81%) NFS
Systems Management
1 7 (18.92%) OVSD
2 2 (5.41%) WhatsUp Gold
2 2 (5.41%) HP UCMDB
2 2 (5.41%) Cisco Prime
3 1 (2.70%) Control-M
Vendors
1 17 (45.95%) Microsoft
2 8 (21.62%) HP
3 6 (16.22%) Cisco
4 5 (13.51%) NetApp
4 5 (13.51%) VMware
5 4 (10.81%) F5
6 1 (2.70%) Citrix
6 1 (2.70%) BMC
6 1 (2.70%) Remedy
6 1 (2.70%) Lumension