The table below looks at the statistics for Service Management skills in IT contracts advertised for the Northamptonshire region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Management over the 3 months to 21 April 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
21 Apr 2015
Same period 2014 Same period 2013
Service Management
Rank 29 38 24
Rank change year-on-year
+9 -14
Contract jobs citing Service Management 20 4 5
As % of all contract IT jobs located in Northamptonshire 4.26% 1.11% 2.16%
As % of the Processes & Methodologies category 5.33% 1.38% 3.14%
Number of daily rates quoted 11 3 4
Average daily rate
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£385 £400 £388
Average daily rate % change year-on-year
-3.75% +3.22%
90% offered a daily rate of more than £350 £400 £305
10% offered a daily rate of more than £478 £420 £400
UK excluding London average daily rate £362 £354 £365
% change year-on-year
+2.33% -3.15%
Number of hourly rates quoted 5 1 0
Average hourly rate £19.00 £10.50 -
Average hourly rate % change year-on-year
+80.95% -
UK excluding London average hourly rate £13.35 £20.02 £16.00
% change year-on-year
-33.30% +25.09%
Service Management
East Midlands

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the Northamptonshire region.

Processes & Methodologies Category
Northamptonshire
Contract IT job ads with a match in the
Processes & Methodologies category
375 290 159
As % of all contract IT jobs located in Northamptonshire 79.79% 80.33% 68.53%
Number of daily rates quoted 242 177 98
Average daily rate £421 £425 £425
Average daily rate % change year-on-year
-0.88% -
90% offered a daily rate of more than £225 £275 £300
10% offered a daily rate of more than £550 £600 £525
UK excluding London average daily rate £393 £375 £361
% change year-on-year
+4.66% +3.87%
Number of hourly rates quoted 11 8 11
Average hourly rate £19.00 £16.17 £14.00
Average hourly rate % change year-on-year
+17.53% +15.46%
90% offered a hourly rate of more than £9.60 £14.00 £11.25
10% offered a hourly rate of more than £23.70 £18.25 £14.90
UK excluding London average hourly rate £31.44 £29.75 £32.00
% change year-on-year
+5.68% -7.03%

Service Management
Jobs Demand Trend in Northamptonshire

This chart provides a 3-month moving total of IT contractor jobs citing Service Management across the Northamptonshire region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in Northamptonshire

Service Management
Daily Rate Trend in Northamptonshire

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Management across the Northamptonshire region.

Service Management Daily Rate Trend in Northamptonshire

Service Management
Daily Rate Histogram in Northamptonshire

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Management across the Northamptonshire region over the 3 months to 21 April 2015.

Service Management Daily Rate Histogram in Northamptonshire

Service Management
Hourly Rate Trend in Northamptonshire

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Management across the Northamptonshire region.

Service Management Hourly Rate Trend in Northamptonshire

Service Management
Contract Job Locations in Northamptonshire

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Service Management within the Northamptonshire region over the 3 months to 21 April 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Northampton +9 17 £385 -
Service Management
East Midlands

Service Management
Top 30 Related IT Skills in Northamptonshire

For the 6 months to 21 April 2015, IT contractor jobs across the Northamptonshire region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Management.

1 31 (91.18%) ITIL
2 21 (61.76%) Security Cleared
3 20 (58.82%) SC Cleared
4 18 (52.94%) MS Office
5 16 (47.06%) Microsoft
5 16 (47.06%) MS Excel
5 16 (47.06%) ITSM
6 15 (44.12%) ITIL Foundation Certificate
6 15 (44.12%) Analytical Skills
7 13 (38.24%) Management Information System
8 12 (35.29%) C
9 8 (23.53%) DV Cleared
10 5 (14.71%) ITIL V3
10 5 (14.71%) Banking
10 5 (14.71%) Finance
11 4 (11.76%) HP
11 4 (11.76%) Windows
11 4 (11.76%) Incident Management
12 3 (8.82%) OVSD
12 3 (8.82%) Service Delivery
12 3 (8.82%) SLA
12 3 (8.82%) Cisco
13 2 (5.88%) SNMP
13 2 (5.88%) MS Visio
13 2 (5.88%) Active Directory
13 2 (5.88%) Migration
13 2 (5.88%) Stakeholder Management
13 2 (5.88%) Project Management
13 2 (5.88%) BS15000
13 2 (5.88%) Business Analysis

Service Management
Top Related IT Skills in Northamptonshire by Category

For the 6 months to 21 April 2015, IT contractor jobs across the Northamptonshire region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 1 (2.94%) SharePoint
1 1 (2.94%) MS Exchange
Applications
1 18 (52.94%) MS Office
2 16 (47.06%) MS Excel
3 2 (5.88%) MS Visio
4 1 (2.94%) Acrobat
4 1 (2.94%) Adobe Captivate
4 1 (2.94%) MS Project
Business Applications
1 1 (2.94%) Remedy ITSM
Communications & Networking
1 2 (5.88%) SNMP
1 2 (5.88%) Network Security
2 1 (2.94%) iSCSI
2 1 (2.94%) TCP/IP
2 1 (2.94%) Internet
2 1 (2.94%) BIG-IP
Database & Business Intelligence
1 1 (2.94%) Crystal Reports
Development Applications
1 2 (5.88%) Team Foundation Server
2 1 (2.94%) WinRunner
2 1 (2.94%) TestDirector
2 1 (2.94%) QuickTest Pro
General
1 5 (14.71%) Finance
1 5 (14.71%) Banking
2 1 (2.94%) Retail
2 1 (2.94%) Financial Institution
Job Titles
1 14 (41.18%) Analyst
1 14 (41.18%) Service Analyst
1 14 (41.18%) Service Desk Analyst
2 13 (38.24%) 1st Line Support
3 8 (23.53%) Service Manager
4 5 (14.71%) Architect
4 5 (14.71%) Transition Manager
4 5 (14.71%) Service Transition Manager
5 4 (11.76%) Incident Manager
6 2 (5.88%) Digital Architect
6 2 (5.88%) Digital Solutions Architect
6 2 (5.88%) Network Architect
6 2 (5.88%) Solutions Architect
6 2 (5.88%) Services Delivery Manager
6 2 (5.88%) Delivery Manager
7 1 (2.94%) Service Desk Manager
7 1 (2.94%) Team Leader
7 1 (2.94%) Technical Writer
7 1 (2.94%) Applications Developer
7 1 (2.94%) Senior Manager
Miscellaneous
1 15 (44.12%) Analytical Skills
2 13 (38.24%) Management Information System
3 1 (2.94%) Mobile Banking
3 1 (2.94%) NHS
Operating Systems
1 4 (11.76%) Windows
2 1 (2.94%) Linux
2 1 (2.94%) Windows Server 2003
2 1 (2.94%) Ubuntu
2 1 (2.94%) Windows Server 2008
2 1 (2.94%) CentOS
Processes & Methodologies
1 31 (91.18%) ITIL
2 16 (47.06%) ITSM
3 5 (14.71%) ITIL V3
4 4 (11.76%) Incident Management
5 3 (8.82%) Service Delivery
6 2 (5.88%) Migration
6 2 (5.88%) Stakeholder Management
6 2 (5.88%) Matrix Management
6 2 (5.88%) Data Analysis
6 2 (5.88%) Business Analysis
6 2 (5.88%) Project Management
6 2 (5.88%) Network Management
6 2 (5.88%) Coaching
7 1 (2.94%) People Management
7 1 (2.94%) Change Control
7 1 (2.94%) Test Strategy
7 1 (2.94%) Root Cause Analysis
7 1 (2.94%) Capacity Management
7 1 (2.94%) Transition Management
7 1 (2.94%) Performance Tuning
Programming Languages
1 12 (35.29%) C
2 1 (2.94%) VBScript
2 1 (2.94%) PowerShell
Qualifications
1 21 (61.76%) Security Cleared
2 20 (58.82%) SC Cleared
3 15 (44.12%) ITIL Foundation Certificate
4 8 (23.53%) DV Cleared
Quality Assurance & Compliance
1 3 (8.82%) SLA
2 2 (5.88%) BS15000
3 1 (2.94%) ISO/IEC 27001
System Software
1 2 (5.88%) Active Directory
2 1 (2.94%) VMware Infrastructure
2 1 (2.94%) Hyper-V
2 1 (2.94%) NFS
Systems Management
1 3 (8.82%) OVSD
2 2 (5.88%) WhatsUp Gold
2 2 (5.88%) HP UCMDB
2 2 (5.88%) Cisco Prime
3 1 (2.94%) HP Quality Center
3 1 (2.94%) Control-M
Vendors
1 16 (47.06%) Microsoft
2 4 (11.76%) HP
3 3 (8.82%) Cisco
4 1 (2.94%) Adobe
4 1 (2.94%) BMC
4 1 (2.94%) NetApp
4 1 (2.94%) Remedy
4 1 (2.94%) VMware
4 1 (2.94%) F5