The first table below looks at the demand for Service Management skills in IT contracts advertised for the Northamptonshire region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Management over the 3 months to 18 April 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Processes & Methodologies category for the Northamptonshire region.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
18 Apr 2014
Same period 2013 Same period 2012
Service Management
Rank 36 24 33
Rank change year-on-year
-12 +9
Contract jobs citing Service Management 4 5 10
As % of all contract IT jobs located in Northamptonshire 1.11% 2.16% 2.75%
As % of the Processes & Methodologies category 1.38% 3.16% 4.20%
Number of daily rates quoted 3 4 8
Average daily rate £400 £388 £350
Average daily rate % change year-on-year
+3.22% +10.71%
UK excluding London average daily rate £354 £365 £350
% change year-on-year
-3.15% +4.28%
Number of hourly rates quoted 1 0 0
Average hourly rate £10.50 - -
UK excluding London average hourly rate £20.02 £16.00 £16.50
% change year-on-year
+25.09% -3.03%
Processes & Methodologies Category
Northamptonshire
Contract IT job ads with a match in the
Processes & Methodologies category
290 158 238
As % of all contract IT jobs located in Northamptonshire 80.33% 68.40% 65.56%
Number of daily rates quoted 177 97 151
Average daily rate £425 £420 £400
Average daily rate % change year-on-year
+1.19% +5.00%
90% offered a daily rate of more than £275 £300 £232
10% offered a daily rate of more than £575 £525 £487
UK excluding London average daily rate £375 £360 £370
% change year-on-year
+4.16% -2.70%
Number of hourly rates quoted 8 11 6
Average hourly rate £16.17 £13.50 £25.00
Average hourly rate % change year-on-year
+19.74% -46.00%
90% offered a hourly rate of more than £14.00 £11.25 £14.60
10% offered a hourly rate of more than £17.42 £14.50 £150.00
UK excluding London average hourly rate £30.00 £32.00 £27.50
% change year-on-year
-6.25% +16.36%
Service Management
East Midlands

Service Management
Jobs Demand Trend in Northamptonshire

This chart provides a 3-month moving total of IT contractor jobs citing Service Management across the Northamptonshire region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in Northamptonshire

Service Management
Daily Rate Trend in Northamptonshire

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Management across the Northamptonshire region.

Service Management Daily Rate Trend in Northamptonshire

Service Management
Hourly Rate Trend in Northamptonshire

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Management across the Northamptonshire region.

Service Management Hourly Rate Trend in Northamptonshire

Service Management
Contract Job Locations in Northamptonshire

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Service Management within the Northamptonshire region over the 3 months to 18 April 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Find
Job
Vacancies
Northampton -9 1 - - 1
Kettering - - - -
Service Management
East Midlands

Service Management
Top 30 Related IT Skills in Northamptonshire

For the 6 months to 18 April 2014, IT contractor jobs across the Northamptonshire region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Management.

1 8 (53.33%) ITIL
2 5 (33.33%) Configuration Management
3 4 (26.67%) SLA
3 4 (26.67%) Stakeholder Management
3 4 (26.67%) Asset Management
4 3 (20.00%) Service Delivery
4 3 (20.00%) Change Management
4 3 (20.00%) Sarbanes-Oxley
4 3 (20.00%) Mainframe
4 3 (20.00%) MS Office
4 3 (20.00%) Finance
4 3 (20.00%) Microsoft
4 3 (20.00%) Citrix
4 3 (20.00%) UNIX
4 3 (20.00%) Windows
4 3 (20.00%) LAN
4 3 (20.00%) Business Analysis
4 3 (20.00%) Incident Management
4 3 (20.00%) Requirements Analysis
4 3 (20.00%) LANDesk
4 3 (20.00%) Problem Management
4 3 (20.00%) Stakeholder Engagement
5 2 (13.33%) Process Improvement
5 2 (13.33%) Systems Analysis
5 2 (13.33%) Banking
5 2 (13.33%) Local Government
5 2 (13.33%) Project Management
6 1 (6.67%) GAP Analysis
6 1 (6.67%) WAN
6 1 (6.67%) MS Excel

Service Management
Top Related IT Skills in Northamptonshire by Category

For the 6 months to 18 April 2014, IT contractor jobs across the Northamptonshire region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Applications
1 3 (20.00%) MS Office
2 1 (6.67%) MS Excel
Communications & Networking
1 3 (20.00%) LAN
2 1 (6.67%) WAN
General
1 3 (20.00%) Finance
2 2 (13.33%) Banking
2 2 (13.33%) Local Government
Job Titles
1 7 (46.67%) Analyst
2 3 (20.00%) Configuration Manager
2 3 (20.00%) Business Analyst
3 2 (13.33%) Major Incident Manager
3 2 (13.33%) Incident Manager
3 2 (13.33%) ITIL Manager
3 2 (13.33%) Support Analyst
3 2 (13.33%) Help Desk Analyst
3 2 (13.33%) 1st Line Support
3 2 (13.33%) Service Manager
3 2 (13.33%) Help Desk Support
4 1 (6.67%) IT Support Analyst
4 1 (6.67%) Delivery Manager
4 1 (6.67%) Software Configuration Manager
4 1 (6.67%) Services Delivery Manager
4 1 (6.67%) Support Engineer
4 1 (6.67%) Software Manager
4 1 (6.67%) Payments Business Analyst
4 1 (6.67%) IT Support
4 1 (6.67%) Software Asset Manager
Miscellaneous
1 3 (20.00%) Mainframe
Operating Systems
1 3 (20.00%) UNIX
1 3 (20.00%) Windows
Processes & Methodologies
1 8 (53.33%) ITIL
2 5 (33.33%) Configuration Management
3 4 (26.67%) Stakeholder Management
3 4 (26.67%) Asset Management
4 3 (20.00%) Service Delivery
4 3 (20.00%) Change Management
4 3 (20.00%) Business Analysis
4 3 (20.00%) Incident Management
4 3 (20.00%) Requirements Analysis
4 3 (20.00%) Problem Management
4 3 (20.00%) Stakeholder Engagement
5 2 (13.33%) Process Improvement
5 2 (13.33%) Systems Analysis
5 2 (13.33%) Project Management
6 1 (6.67%) GAP Analysis
6 1 (6.67%) BPR
6 1 (6.67%) Supplier Management
6 1 (6.67%) Capacity Management
Qualifications
1 1 (6.67%) ITIL Certification
Quality Assurance & Compliance
1 4 (26.67%) SLA
2 3 (20.00%) Sarbanes-Oxley
3 1 (6.67%) COBIT
Vendors
1 3 (20.00%) Microsoft
1 3 (20.00%) Citrix
1 3 (20.00%) LANDesk
2 1 (6.67%) ServiceNow