The table below looks at the statistics for Service Management skills in IT contracts advertised for the Northamptonshire region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Management over the 3 months to 5 March 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
5 Mar 2015
Same period 2014 Same period 2013
Service Management
Rank 32 29 26
Rank change year-on-year
-3 -3
Contract jobs citing Service Management 13 9 5
As % of all contract IT jobs located in Northamptonshire 2.79% 3.13% 2.59%
As % of the Processes & Methodologies category 3.52% 3.90% 3.88%
Number of daily rates quoted 6 4 3
Average daily rate
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£403 £400 £400
Average daily rate % change year-on-year
+0.62% -
UK excluding London average daily rate £373 £368 £375
% change year-on-year
+1.36% -2.00%
Number of hourly rates quoted 6 2 0
Average hourly rate £17.63 £10.50 -
Average hourly rate % change year-on-year
+67.85% -
UK excluding London average hourly rate £14.94 £16.65 £16.00
% change year-on-year
-10.28% +4.06%
Service Management
East Midlands

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the Northamptonshire region.

Processes & Methodologies Category
Northamptonshire
Contract IT job ads with a match in the
Processes & Methodologies category
369 231 129
As % of all contract IT jobs located in Northamptonshire 79.18% 80.21% 66.84%
Number of daily rates quoted 238 141 86
Average daily rate £420 £450 £413
Average daily rate % change year-on-year
-6.66% +9.09%
90% offered a daily rate of more than £290 £300 £275
10% offered a daily rate of more than £548 £550 £525
UK excluding London average daily rate £400 £375 £363
% change year-on-year
+6.66% +3.44%
Number of hourly rates quoted 8 9 7
Average hourly rate £16.75 £16.00 £12.50
Average hourly rate % change year-on-year
+4.68% +28.00%
90% offered a hourly rate of more than £9.50 £13.30 £11.25
10% offered a hourly rate of more than £19.00 £16.17 £14.50
UK excluding London average hourly rate £30.00 £27.50 £31.00
% change year-on-year
+9.09% -11.29%

Service Management
Jobs Demand Trend in Northamptonshire

This chart provides a 3-month moving total of IT contractor jobs citing Service Management across the Northamptonshire region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in Northamptonshire

Service Management
Daily Rate Trend in Northamptonshire

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Management across the Northamptonshire region.

Service Management Daily Rate Trend in Northamptonshire

Service Management
Daily Rate Histogram in Northamptonshire

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Management across the Northamptonshire region over the 3 months to 5 March 2015.

Service Management Daily Rate Histogram in Northamptonshire

Service Management
Hourly Rate Trend in Northamptonshire

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Management across the Northamptonshire region.

Service Management Hourly Rate Trend in Northamptonshire

Service Management
Contract Job Locations in Northamptonshire

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Service Management within the Northamptonshire region over the 3 months to 5 March 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Northampton -6 9 £385 +54.00% 2
Service Management
East Midlands

Service Management
Top 30 Related IT Skills in Northamptonshire

For the 6 months to 5 March 2015, IT contractor jobs across the Northamptonshire region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Management.

1 18 (85.71%) ITIL
2 12 (57.14%) ITSM
2 12 (57.14%) MS Office
2 12 (57.14%) SC Cleared
2 12 (57.14%) Security Cleared
2 12 (57.14%) Analytical Skills
3 11 (52.38%) ITIL Foundation Certificate
3 11 (52.38%) MS Excel
3 11 (52.38%) Microsoft
4 10 (47.62%) Management Information System
5 9 (42.86%) C
6 5 (23.81%) Banking
7 4 (19.05%) Finance
8 3 (14.29%) DV Cleared
8 3 (14.29%) Windows
8 3 (14.29%) ITIL V3
9 2 (9.52%) BS15000
9 2 (9.52%) Service Delivery
9 2 (9.52%) Project Management
9 2 (9.52%) Business Analysis
9 2 (9.52%) Team Foundation Server
9 2 (9.52%) Incident Management
9 2 (9.52%) Migration
9 2 (9.52%) Stakeholder Management
10 1 (4.76%) Retail
10 1 (4.76%) OVSD
10 1 (4.76%) Content Management
10 1 (4.76%) Adobe Captivate
10 1 (4.76%) Remedy ITSM
10 1 (4.76%) Release Management

Service Management
Top Related IT Skills in Northamptonshire by Category

For the 6 months to 5 March 2015, IT contractor jobs across the Northamptonshire region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 1 (4.76%) SharePoint
1 1 (4.76%) MS Exchange
Applications
1 12 (57.14%) MS Office
2 11 (52.38%) MS Excel
3 1 (4.76%) Adobe Captivate
3 1 (4.76%) MS Visio
3 1 (4.76%) Acrobat
Business Applications
1 1 (4.76%) Remedy ITSM
Communications & Networking
1 1 (4.76%) TCP/IP
1 1 (4.76%) Internet
Development Applications
1 2 (9.52%) Team Foundation Server
2 1 (4.76%) WinRunner
2 1 (4.76%) TestDirector
2 1 (4.76%) QuickTest Pro
General
1 5 (23.81%) Banking
2 4 (19.05%) Finance
3 1 (4.76%) Retail
3 1 (4.76%) Financial Institution
Job Titles
1 11 (52.38%) Service Desk Analyst
1 11 (52.38%) Service Analyst
1 11 (52.38%) Analyst
2 10 (47.62%) 1st Line Support
3 2 (9.52%) Service Manager
3 2 (9.52%) Digital Architect
3 2 (9.52%) Digital Solutions Architect
3 2 (9.52%) Solutions Architect
3 2 (9.52%) Architect
3 2 (9.52%) Incident Manager
4 1 (4.76%) Head of IT
4 1 (4.76%) Transition Manager
4 1 (4.76%) Services Delivery Manager
4 1 (4.76%) Team Leader
4 1 (4.76%) Technical Writer
4 1 (4.76%) Delivery Manager
4 1 (4.76%) Process Manager
4 1 (4.76%) Senior Incident Manager
4 1 (4.76%) Web Architect
4 1 (4.76%) Author
Miscellaneous
1 12 (57.14%) Analytical Skills
2 10 (47.62%) Management Information System
3 1 (4.76%) NHS
3 1 (4.76%) Mobile Banking
Operating Systems
1 3 (14.29%) Windows
Processes & Methodologies
1 18 (85.71%) ITIL
2 12 (57.14%) ITSM
3 3 (14.29%) ITIL V3
4 2 (9.52%) Service Delivery
4 2 (9.52%) Project Management
4 2 (9.52%) Business Analysis
4 2 (9.52%) Incident Management
4 2 (9.52%) Migration
4 2 (9.52%) Stakeholder Management
5 1 (4.76%) Content Management
5 1 (4.76%) Release Management
5 1 (4.76%) Unit Testing
5 1 (4.76%) Test Management
5 1 (4.76%) Supplier Management
5 1 (4.76%) Change Management
5 1 (4.76%) Risk Management
5 1 (4.76%) Workflow
5 1 (4.76%) Mobile Commerce
5 1 (4.76%) People Management
5 1 (4.76%) Coaching
Programming Languages
1 9 (42.86%) C
2 1 (4.76%) PowerShell
2 1 (4.76%) VBScript
Qualifications
1 12 (57.14%) SC Cleared
1 12 (57.14%) Security Cleared
2 11 (52.38%) ITIL Foundation Certificate
3 3 (14.29%) DV Cleared
Quality Assurance & Compliance
1 2 (9.52%) BS15000
2 1 (4.76%) SLA
System Software
1 1 (4.76%) Active Directory
Systems Management
1 1 (4.76%) OVSD
1 1 (4.76%) HP Quality Center
1 1 (4.76%) Control-M
Vendors
1 11 (52.38%) Microsoft
2 1 (4.76%) Adobe
2 1 (4.76%) HP
2 1 (4.76%) BMC
2 1 (4.76%) Remedy