The first table below looks at the demand for Service Management skills in IT contracts advertised for the Northern Ireland region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Management over the 3 months to 25 July 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Processes & Methodologies category for the Northern Ireland region.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
25 Jul 2014
Same period 2013 Same period 2012
Service Management
Rank - 22 30
Contract jobs citing Service Management 0 1 2
As % of all contract IT jobs located in Northern Ireland - 0.85% 0.93%
As % of the Processes & Methodologies category - 1.20% 1.59%
Number of daily rates quoted 0 1 0
Average daily rate
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- £325 -
UK excluding London average daily rate £350 £345 £350
% change year-on-year
+1.44% -1.42%
Number of hourly rates quoted 0 0 0
Average hourly rate - - -
UK excluding London average hourly rate £14.38 £14.00 £16.00
% change year-on-year
+2.67% -12.50%
Processes & Methodologies Category
Northern Ireland
Contract IT job ads with a match in the
Processes & Methodologies category
84 83 126
As % of all contract IT jobs located in Northern Ireland 80.77% 70.34% 58.33%
Number of daily rates quoted 43 41 46
Average daily rate £388 £300 £400
Average daily rate % change year-on-year
+29.16% -25.00%
90% offered a daily rate of more than £265 £186 £150
10% offered a daily rate of more than £525 £450 £450
UK excluding London average daily rate £375 £375 £363
% change year-on-year
- +3.44%
Number of hourly rates quoted 2 0 0
Average hourly rate £14.00 - -
UK excluding London average hourly rate £26.50 £31.00 £32.00
% change year-on-year
-14.51% -3.12%
Service Management
UK

Service Management
Jobs Demand Trend in Northern Ireland

This chart provides a 3-month moving total of IT contractor jobs citing Service Management across the Northern Ireland region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in Northern Ireland

Service Management
Daily Rate Trend in Northern Ireland

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Management across the Northern Ireland region.

Service Management Daily Rate Trend in Northern Ireland

Service Management
Top 10 Related IT Skills in Northern Ireland

For the 6 months to 25 July 2014, IT contractor jobs across the Northern Ireland region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Management.

1 5 (100.00%) ITIL
2 4 (80.00%) Incident Management
2 4 (80.00%) SLA
2 4 (80.00%) Problem Management
2 4 (80.00%) Continuous Improvement
3 1 (20.00%) IIS
3 1 (20.00%) ITIL V3
3 1 (20.00%) ITIL V2
3 1 (20.00%) Degree
3 1 (20.00%) SharePoint

Service Management
Top Related IT Skills in Northern Ireland by Category

For the 6 months to 25 July 2014, IT contractor jobs across the Northern Ireland region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 1 (20.00%) IIS
1 1 (20.00%) SharePoint
Job Titles
1 4 (80.00%) Analyst
1 4 (80.00%) Incident Manager
2 3 (60.00%) Incident Analyst
3 1 (20.00%) Support Analyst
3 1 (20.00%) Technical Support
3 1 (20.00%) Technical Support Analyst
3 1 (20.00%) Technical Analyst
Processes & Methodologies
1 5 (100.00%) ITIL
2 4 (80.00%) Incident Management
2 4 (80.00%) Problem Management
2 4 (80.00%) Continuous Improvement
3 1 (20.00%) ITIL V3
3 1 (20.00%) ITIL V2
Qualifications
1 1 (20.00%) Degree
Quality Assurance & Compliance
1 4 (80.00%) SLA