The first table below looks at the demand for Service Management skills in IT contracts advertised for the Northern Ireland region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Management over the 3 months to 18 April 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Processes & Methodologies category for the Northern Ireland region.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
18 Apr 2014
Same period 2013 Same period 2012
Service Management
Rank 16 34 -
Rank change year-on-year
+18 -
Contract jobs citing Service Management 5 3 0
As % of all contract IT jobs located in Northern Ireland 4.35% 1.07% -
As % of the Processes & Methodologies category 6.49% 1.78% -
Number of daily rates quoted 1 0 0
Average daily rate £278 - -
UK excluding London average daily rate £354 £365 £350
% change year-on-year
-3.15% +4.28%
Number of hourly rates quoted 0 0 0
Average hourly rate - - -
UK excluding London average hourly rate £20.02 £16.00 £16.50
% change year-on-year
+25.09% -3.03%
Processes & Methodologies Category
Northern Ireland
Contract IT job ads with a match in the
Processes & Methodologies category
77 169 89
As % of all contract IT jobs located in Northern Ireland 66.96% 60.14% 60.54%
Number of daily rates quoted 25 95 26
Average daily rate £350 £350 £350
90% offered a daily rate of more than £278 £225 £218
10% offered a daily rate of more than £379 £425 £550
UK excluding London average daily rate £375 £360 £370
% change year-on-year
+4.16% -2.70%
Number of hourly rates quoted 2 0 1
Average hourly rate £14.00 - £36.50
UK excluding London average hourly rate £30.00 £32.00 £27.50
% change year-on-year
-6.25% +16.36%
Service Management
UK

Service Management
Jobs Demand Trend in Northern Ireland

This chart provides a 3-month moving total of IT contractor jobs citing Service Management across the Northern Ireland region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in Northern Ireland

Service Management
Daily Rate Trend in Northern Ireland

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Management across the Northern Ireland region.

Service Management Daily Rate Trend in Northern Ireland

Service Management
Contract Job Locations in Northern Ireland

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Service Management within the Northern Ireland region over the 3 months to 18 April 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Find
Job
Vacancies
County Antrim +16 4 £278 - 3
Service Management
UK

Service Management
Top 11 Related IT Skills in Northern Ireland

For the 6 months to 18 April 2014, IT contractor jobs across the Northern Ireland region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Management.

1 8 (88.89%) SLA
2 7 (77.78%) Incident Management
3 6 (66.67%) ITIL
4 5 (55.56%) Problem Management
5 4 (44.44%) Continuous Improvement
6 1 (11.11%) Degree
6 1 (11.11%) IIS
6 1 (11.11%) SharePoint
6 1 (11.11%) Service Delivery
6 1 (11.11%) ITIL V3
6 1 (11.11%) ITIL V2

Service Management
Top Related IT Skills in Northern Ireland by Category

For the 6 months to 18 April 2014, IT contractor jobs across the Northern Ireland region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 1 (11.11%) IIS
1 1 (11.11%) SharePoint
Job Titles
1 7 (77.78%) Analyst
2 4 (44.44%) Service Management Analyst
2 4 (44.44%) Service Analyst
3 3 (33.33%) Incident Manager
4 2 (22.22%) Incident Analyst
5 1 (11.11%) Services Delivery Manager
5 1 (11.11%) Service Manager
5 1 (11.11%) Technical Support Analyst
5 1 (11.11%) Technical Analyst
5 1 (11.11%) Delivery Manager
5 1 (11.11%) Support Analyst
5 1 (11.11%) Technical Support
Processes & Methodologies
1 7 (77.78%) Incident Management
2 6 (66.67%) ITIL
3 5 (55.56%) Problem Management
4 4 (44.44%) Continuous Improvement
5 1 (11.11%) Service Delivery
5 1 (11.11%) ITIL V3
5 1 (11.11%) ITIL V2
Qualifications
1 1 (11.11%) Degree
Quality Assurance & Compliance
1 8 (88.89%) SLA
Belfast
Capita Internal Resourcing
Rate: £20000.00 - £30000.00 per annum
Posted: 11 days ago
Belfast
Capita - ITIN
Rate: £20000.00 - £30000.00 per annum
Posted: 11 days ago