The first table below looks at the demand for CRM skills in IT contracts advertised for the Norwich region. Included is a guide to the average contractor rates offered in IT contracts that have cited CRM over the 3 months to 31 July 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Processes & Methodologies category for the Norwich region.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
31 Jul 2014
Same period 2013 Same period 2012
Customer Relationship Management (CRM)
Rank 26 - 26
Rank change year-on-year
- 0
Contract jobs citing CRM 7 0 1
As % of all contract IT jobs located in Norwich 3.54% - 0.65%
As % of the Processes & Methodologies category 5.11% - 0.95%
Number of daily rates quoted 4 0 0
Average daily rate
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of your Daily Rate
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£295 - -
UK excluding London average daily rate £400 £385 £400
% change year-on-year
+3.89% -3.75%
Number of hourly rates quoted 2 0 0
Average hourly rate £30.00 - -
UK excluding London average hourly rate £18.75 £36.90 £25.00
% change year-on-year
-49.18% +47.60%
Processes & Methodologies Category
Norwich
Contract IT job ads with a match in the
Processes & Methodologies category
137 72 105
As % of all contract IT jobs located in Norwich 69.19% 66.06% 68.63%
Number of daily rates quoted 94 53 47
Average daily rate £280 £315 £300
Average daily rate % change year-on-year
-11.11% +5.00%
90% offered a daily rate of more than £205 £196 £163
10% offered a daily rate of more than £450 £375 £400
UK excluding London average daily rate £375 £375 £363
% change year-on-year
- +3.44%
Number of hourly rates quoted 15 3 4
Average hourly rate £30.00 £15.00 £23.00
Average hourly rate % change year-on-year
+100.00% -34.78%
90% offered a hourly rate of more than £26.50 £15.00 £17.28
10% offered a hourly rate of more than £35.20 £17.40 £23.79
UK excluding London average hourly rate £26.00 £31.00 £31.00
% change year-on-year
-16.12% -
CRM
Norfolk

CRM
Jobs Demand Trend in Norwich

This chart provides a 3-month moving total of IT contractor jobs citing CRM across the Norwich region as a proportion of the total demand within the Processes & Methodologies category.

CRM Jobs Demand Trend in Norwich

CRM
Daily Rate Trend in Norwich

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing CRM across the Norwich region.

CRM Daily Rate Trend in Norwich

CRM
Hourly Rate Trend in Norwich

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing CRM across the Norwich region.

CRM Hourly Rate Trend in Norwich

CRM
Top 30 Related IT Skills in Norwich

For the 6 months to 31 July 2014, IT contractor jobs across the Norwich region citing CRM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited CRM.

1 4 (57.14%) .NET
1 4 (57.14%) ITIL
1 4 (57.14%) Active Directory
1 4 (57.14%) Configuration Management
1 4 (57.14%) Change Management
1 4 (57.14%) Problem Management
1 4 (57.14%) Incident Management
2 3 (42.86%) ITIL V3
2 3 (42.86%) Mainframe
2 3 (42.86%) HP
2 3 (42.86%) MVS
2 3 (42.86%) C#
2 3 (42.86%) SQL Server
3 2 (28.57%) ASP.NET
3 2 (28.57%) VB
3 2 (28.57%) EMC
3 2 (28.57%) E-Commerce
3 2 (28.57%) SLA
3 2 (28.57%) AS400
3 2 (28.57%) EMC NetWorker
3 2 (28.57%) Security Cleared
3 2 (28.57%) SQL Server 2008
3 2 (28.57%) Service Delivery
3 2 (28.57%) Knowledge Management
3 2 (28.57%) CMDB
4 1 (14.29%) WebSphere
4 1 (14.29%) CSS3
4 1 (14.29%) TDD
4 1 (14.29%) HTML5
4 1 (14.29%) HP SIM

CRM
Top Related IT Skills in Norwich by Category

For the 6 months to 31 July 2014, IT contractor jobs across the Norwich region citing CRM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited CRM. Up to 20 skills are shown per category.

Application Platforms
1 1 (14.29%) WebSphere
Applications
1 1 (14.29%) MS Excel
Database & Business Intelligence
1 3 (42.86%) SQL Server
2 2 (28.57%) SQL Server 2008
Job Titles
1 3 (42.86%) Developer
2 2 (28.57%) .NET Developer
2 2 (28.57%) C# Developer
2 2 (28.57%) C# .NET Developer
3 1 (14.29%) Backup Engineer
3 1 (14.29%) Web Developer
3 1 (14.29%) Support Engineer
Libraries, Frameworks & Software Standards
1 4 (57.14%) .NET
2 2 (28.57%) ASP.NET
3 1 (14.29%) CSS
3 1 (14.29%) HTML5
3 1 (14.29%) CSS3
3 1 (14.29%) HTML
Miscellaneous
1 3 (42.86%) Mainframe
2 2 (28.57%) AS400
2 2 (28.57%) CMDB
Operating Systems
1 3 (42.86%) MVS
2 1 (14.29%) UNIX
Processes & Methodologies
1 4 (57.14%) ITIL
1 4 (57.14%) Configuration Management
1 4 (57.14%) Change Management
1 4 (57.14%) Incident Management
1 4 (57.14%) Problem Management
2 3 (42.86%) ITIL V3
3 2 (28.57%) Service Delivery
3 2 (28.57%) Knowledge Management
3 2 (28.57%) E-Commerce
4 1 (14.29%) Service Management
4 1 (14.29%) Workflow
4 1 (14.29%) Validation
4 1 (14.29%) TDD
Programming Languages
1 3 (42.86%) C#
2 2 (28.57%) VB
3 1 (14.29%) JavaScript
Qualifications
1 2 (28.57%) Security Cleared
Quality Assurance & Compliance
1 2 (28.57%) SLA
System Software
1 4 (57.14%) Active Directory
Systems Management
1 2 (28.57%) EMC NetWorker
2 1 (14.29%) HP SIM
2 1 (14.29%) OpenView
Vendors
1 3 (42.86%) HP
2 2 (28.57%) EMC
3 1 (14.29%) Citrix
3 1 (14.29%) Microsoft