The table below looks at the statistics for CRM skills in IT contracts advertised for the Norwich region. Included is a guide to the average contractor rates offered in IT contracts that have cited CRM over the 3 months to 21 April 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
21 Apr 2015
Same period 2014 Same period 2013
Customer Relationship Management (CRM)
Rank 20 - 28
Rank change year-on-year
- 0
Contract jobs citing CRM 2 0 1
As % of all contract IT jobs located in Norwich 1.63% - 0.76%
As % of the Processes & Methodologies category 2.47% - 1.41%
Number of daily rates quoted 2 0 0
Average daily rate
Keep up to 90%
of your Daily Rate
Get a Free Illustration
£373 - -
UK excluding London average daily rate £400 £400 £400
Number of hourly rates quoted 0 0 0
Average hourly rate - - -
UK excluding London average hourly rate £45.00 £17.50 £22.50
% change year-on-year
+157.14% -22.22%
CRM
Norfolk

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the Norwich region.

Processes & Methodologies Category
Norwich
Contract IT job ads with a match in the
Processes & Methodologies category
81 69 71
As % of all contract IT jobs located in Norwich 65.85% 59.48% 54.20%
Number of daily rates quoted 55 47 44
Average daily rate £396 £300 £250
Average daily rate % change year-on-year
+31.91% +20.00%
90% offered a daily rate of more than £240 £231 £200
10% offered a daily rate of more than £525 £400 £415
UK excluding London average daily rate £393 £375 £361
% change year-on-year
+4.66% +3.87%
Number of hourly rates quoted 9 2 2
Average hourly rate £22.50 £18.50 £19.00
Average hourly rate % change year-on-year
+21.62% -2.63%
UK excluding London average hourly rate £31.44 £29.75 £32.00
% change year-on-year
+5.68% -7.03%

CRM
Jobs Demand Trend in Norwich

This chart provides a 3-month moving total of IT contractor jobs citing CRM across the Norwich region as a proportion of the total demand within the Processes & Methodologies category.

CRM Jobs Demand Trend in Norwich

CRM
Daily Rate Trend in Norwich

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing CRM across the Norwich region.

CRM Daily Rate Trend in Norwich

CRM
Hourly Rate Trend in Norwich

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing CRM across the Norwich region.

CRM Hourly Rate Trend in Norwich

CRM
Top 30 Related IT Skills in Norwich

For the 6 months to 21 April 2015, IT contractor jobs across the Norwich region citing CRM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited CRM.

1 3 (75.00%) Change Management
2 2 (50.00%) Analytical Skills
2 2 (50.00%) Business Analysis
2 2 (50.00%) ERP
3 1 (25.00%) Service Management
3 1 (25.00%) Service Delivery
3 1 (25.00%) .NET
3 1 (25.00%) ITIL
3 1 (25.00%) PRINCE2
3 1 (25.00%) UNIX
3 1 (25.00%) MS Excel
3 1 (25.00%) DTS
3 1 (25.00%) E-Commerce
3 1 (25.00%) ISO 9001
3 1 (25.00%) SLA
3 1 (25.00%) Microsoft
3 1 (25.00%) Active Directory
3 1 (25.00%) HP
3 1 (25.00%) Citrix
3 1 (25.00%) PRINCE
3 1 (25.00%) Configuration Management
3 1 (25.00%) Project Management
3 1 (25.00%) Knowledge Management
3 1 (25.00%) Dynamics CRM
3 1 (25.00%) Incident Management
3 1 (25.00%) WebSphere
3 1 (25.00%) CMDB
3 1 (25.00%) Problem Management
3 1 (25.00%) Kindle
3 1 (25.00%) ITIL V3

CRM
Top Related IT Skills in Norwich by Category

For the 6 months to 21 April 2015, IT contractor jobs across the Norwich region citing CRM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited CRM. Up to 20 skills are shown per category.

Application Platforms
1 1 (25.00%) WebSphere
Applications
1 1 (25.00%) MS Excel
Business Applications
1 1 (25.00%) Dynamics CRM
Database & Business Intelligence
1 1 (25.00%) DTS
General
1 1 (25.00%) Publishing
Job Titles
1 2 (50.00%) Business Analyst
1 2 (50.00%) Analyst
2 1 (25.00%) Technical Specialist
2 1 (25.00%) CRM Project Manager
2 1 (25.00%) CRM Manager
2 1 (25.00%) Project Manager
Libraries, Frameworks & Software Standards
1 1 (25.00%) .NET
Miscellaneous
1 2 (50.00%) Analytical Skills
2 1 (25.00%) CMDB
2 1 (25.00%) Kindle
Operating Systems
1 1 (25.00%) UNIX
Processes & Methodologies
1 3 (75.00%) Change Management
2 2 (50.00%) ERP
2 2 (50.00%) Business Analysis
3 1 (25.00%) Knowledge Management
3 1 (25.00%) Incident Management
3 1 (25.00%) Problem Management
3 1 (25.00%) ITIL V3
3 1 (25.00%) Coaching
3 1 (25.00%) PRINCE
3 1 (25.00%) Configuration Management
3 1 (25.00%) Project Management
3 1 (25.00%) Service Management
3 1 (25.00%) Service Delivery
3 1 (25.00%) Workflow
3 1 (25.00%) Validation
3 1 (25.00%) ITIL
3 1 (25.00%) PRINCE2
3 1 (25.00%) E-Commerce
Quality Assurance & Compliance
1 1 (25.00%) ISO 9001
1 1 (25.00%) SLA
System Software
1 1 (25.00%) Active Directory
Vendors
1 1 (25.00%) Microsoft
1 1 (25.00%) HP
1 1 (25.00%) Citrix