The table below looks at the statistics for CRM skills in IT jobs advertised for the Norwich region. Included is a guide to the average salaries offered in IT jobs that have cited CRM over the 3 months to 21 August 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
21 Aug 2014
Same period 2013 Same period 2012
Customer Relationship Management (CRM)
Rank 27 45 50
Rank change year-on-year
+18 +5
Permanent jobs citing CRM 15 4 4
As % of all permanent IT jobs located in Norwich 6.15% 1.28% 1.05%
As % of the Processes & Methodologies category 7.14% 1.73% 1.44%
Number of salaries quoted 15 4 0
Average salary £40,000 £60,000 -
Average salary % change year-on-year
-33.33% -
UK excluding London average salary £42,500 £42,500 £42,500
CRM
Norfolk

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Norwich region.

Processes & Methodologies Category
Norwich
Permanent IT job ads with a match in the
Processes & Methodologies category
210 231 277
As % of all permanent IT jobs located in Norwich 86.07% 74.04% 72.51%
Number of salaries quoted 179 218 216
Average salary £39,000 £33,500 £35,000
Average salary % change year-on-year
+16.41% -4.28%
90% offered a salary of more than £29,000 £27,500 £25,000
10% offered a salary of more than £82,500 £52,500 £60,000
UK excluding London average salary £42,500 £41,000 £40,000
% change year-on-year
+3.65% +2.50%

CRM
Jobs Demand Trend in Norwich

This chart provides a 3-month moving total of permanent IT jobs citing CRM across the Norwich region as a proportion of the total demand within the Processes & Methodologies category.

CRM Jobs Demand Trend in Norwich

CRM
Salary Trend in Norwich

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing CRM across the Norwich region.

CRM Salary Trend in Norwich

CRM
Salary Histogram in Norwich

This chart provides a salary histogram for IT jobs citing CRM across the Norwich region over the 3 months to 21 August 2014.

CRM Salary Histogram in Norwich

CRM
Top 30 Related IT Skills in Norwich

For the 6 months to 21 August 2014, IT jobs across the Norwich region citing CRM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited CRM.

1 12 (70.59%) JavaScript
2 11 (64.71%) HTML
2 11 (64.71%) CSS
3 10 (58.82%) HTML5
4 9 (52.94%) .NET
4 9 (52.94%) SQL Server
5 8 (47.06%) C#
6 7 (41.18%) ASP.NET
7 6 (35.29%) VB.NET
7 6 (35.29%) TDD
7 6 (35.29%) CSS3
8 5 (29.41%) Dynamics CRM
8 5 (29.41%) jQuery
8 5 (29.41%) Relational Database
9 4 (23.53%) PHP
9 4 (23.53%) MySQL
9 4 (23.53%) Linux
9 4 (23.53%) OOP
9 4 (23.53%) Apache
9 4 (23.53%) E-Commerce
9 4 (23.53%) MVC
9 4 (23.53%) LAMP
9 4 (23.53%) Ext JS
9 4 (23.53%) Social Media
10 3 (17.65%) SQL
10 3 (17.65%) MS Excel
10 3 (17.65%) Microsoft
11 2 (11.76%) VB
11 2 (11.76%) ERP
11 2 (11.76%) Intranet

CRM
Top Related IT Skills in Norwich by Category

For the 6 months to 21 August 2014, IT jobs across the Norwich region citing CRM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited CRM. Up to 20 skills are shown per category.

Application Platforms
1 4 (23.53%) Apache
2 1 (5.88%) SharePoint
2 1 (5.88%) SharePoint 2013
Applications
1 3 (17.65%) MS Excel
2 1 (5.88%) InfoPath
Business Applications
1 5 (29.41%) Dynamics CRM
2 1 (5.88%) Dynamics GP
Communications & Networking
1 2 (11.76%) Intranet
Database & Business Intelligence
1 9 (52.94%) SQL Server
2 5 (29.41%) Relational Database
3 4 (23.53%) MySQL
4 2 (11.76%) SQL Server 2008
5 1 (5.88%) SQL Server Reporting Services
Development Applications
1 1 (5.88%) Visual Studio
General
1 1 (5.88%) Finance
Job Titles
1 14 (82.35%) Developer
2 4 (23.53%) Web Developer
2 4 (23.53%) Lead Developer
2 4 (23.53%) .NET Developer
3 2 (11.76%) Analyst
3 2 (11.76%) Systems Analyst
4 1 (5.88%) Systems Manager
4 1 (5.88%) Microsoft Developer
4 1 (5.88%) SharePoint Developer
Libraries, Frameworks & Software Standards
1 11 (64.71%) HTML
1 11 (64.71%) CSS
2 10 (58.82%) HTML5
3 9 (52.94%) .NET
4 7 (41.18%) ASP.NET
5 6 (35.29%) CSS3
6 5 (29.41%) jQuery
7 4 (23.53%) Ext JS
7 4 (23.53%) LAMP
8 1 (5.88%) CAML
8 1 (5.88%) XML
Miscellaneous
1 4 (23.53%) Social Media
Operating Systems
1 4 (23.53%) Linux
Processes & Methodologies
1 6 (35.29%) TDD
2 4 (23.53%) OOP
2 4 (23.53%) E-Commerce
2 4 (23.53%) MVC
3 2 (11.76%) ERP
3 2 (11.76%) Systems Analysis
3 2 (11.76%) Supplier Management
4 1 (5.88%) Change Control
Programming Languages
1 12 (70.59%) JavaScript
2 8 (47.06%) C#
3 6 (35.29%) VB.NET
4 4 (23.53%) PHP
5 3 (17.65%) SQL
6 2 (11.76%) VB
7 1 (5.88%) PowerShell
Vendors
1 3 (17.65%) Microsoft
2 1 (5.88%) Nintex
Norwich, Norfolk
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