The table below looks at the statistics for CRM skills in IT jobs advertised for the Norwich region. Included is a guide to the average salaries offered in IT jobs that have cited CRM over the 3 months to 22 December 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
22 Dec 2014
Same period 2013 Same period 2012
Customer Relationship Management (CRM)
Rank 30 40 45
Rank change year-on-year
+10 +5
Permanent jobs citing CRM 11 7 9
As % of all permanent IT jobs located in Norwich 4.40% 2.69% 2.11%
As % of the Processes & Methodologies category 5.21% 3.04% 2.54%
Number of salaries quoted 11 7 3
Average salary £47,500 £41,000 £30,000
Average salary % change year-on-year
+15.85% +36.66%
UK excluding London average salary £42,500 £43,750 £40,000
% change year-on-year
-2.85% +9.37%
CRM
Norfolk

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Norwich region.

Processes & Methodologies Category
Norwich
Permanent IT job ads with a match in the
Processes & Methodologies category
211 230 354
As % of all permanent IT jobs located in Norwich 84.40% 88.46% 82.90%
Number of salaries quoted 198 202 275
Average salary £41,450 £37,500 £35,000
Average salary % change year-on-year
+10.53% +7.14%
90% offered a salary of more than £25,000 £27,500 £23,500
10% offered a salary of more than £55,000 £50,000 £45,000
UK excluding London average salary £42,500 £42,500 £40,000
% change year-on-year
- +6.25%

CRM
Jobs Demand Trend in Norwich

This chart provides a 3-month moving total of permanent IT jobs citing CRM across the Norwich region as a proportion of the total demand within the Processes & Methodologies category.

CRM Jobs Demand Trend in Norwich

CRM
Salary Trend in Norwich

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing CRM across the Norwich region.

CRM Salary Trend in Norwich

CRM
Salary Histogram in Norwich

This chart provides a salary histogram for IT jobs citing CRM across the Norwich region over the 3 months to 22 December 2014.

CRM Salary Histogram in Norwich

CRM
Top 30 Related IT Skills in Norwich

For the 6 months to 22 December 2014, IT jobs across the Norwich region citing CRM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited CRM.

1 15 (62.50%) JavaScript
2 11 (45.83%) Dynamics CRM
3 10 (41.67%) C#
3 10 (41.67%) HTML
4 8 (33.33%) SQL
4 8 (33.33%) CSS
5 7 (29.17%) jQuery
5 7 (29.17%) HTML5
6 6 (25.00%) XML
6 6 (25.00%) .NET
6 6 (25.00%) SQL Server
6 6 (25.00%) ASP.NET
6 6 (25.00%) MVC
7 5 (20.83%) TDD
7 5 (20.83%) Relational Database
7 5 (20.83%) SQL Server Reporting Services
8 4 (16.67%) Ext JS
8 4 (16.67%) Social Media
8 4 (16.67%) LAMP
8 4 (16.67%) MySQL
8 4 (16.67%) PHP
8 4 (16.67%) Microsoft
8 4 (16.67%) Linux
8 4 (16.67%) OOP
8 4 (16.67%) Apache
8 4 (16.67%) SharePoint
8 4 (16.67%) E-Commerce
9 3 (12.50%) CSS3
9 3 (12.50%) Team Foundation Server
9 3 (12.50%) Systems Analysis

CRM
Top Related IT Skills in Norwich by Category

For the 6 months to 22 December 2014, IT jobs across the Norwich region citing CRM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited CRM. Up to 20 skills are shown per category.

Application Platforms
1 4 (16.67%) Apache
1 4 (16.67%) SharePoint
2 2 (8.33%) SAS
3 1 (4.17%) SharePoint 2013
Applications
1 2 (8.33%) MS Office
1 2 (8.33%) MS Visio
2 1 (4.17%) InfoPath
2 1 (4.17%) MS Excel
Business Applications
1 11 (45.83%) Dynamics CRM
2 2 (8.33%) SAP SD
2 2 (8.33%) SAP CRM
Database & Business Intelligence
1 6 (25.00%) SQL Server
2 5 (20.83%) SQL Server Reporting Services
2 5 (20.83%) Relational Database
3 4 (16.67%) MySQL
4 2 (8.33%) SQL Server Integration Services
Development Applications
1 3 (12.50%) Team Foundation Server
2 2 (8.33%) VSS/SourceSafe
3 1 (4.17%) Subversion
3 1 (4.17%) Git (software)
3 1 (4.17%) Visual Studio
General
1 2 (8.33%) Marketing
1 2 (8.33%) French Language
1 2 (8.33%) German Language
1 2 (8.33%) Spanish Language
1 2 (8.33%) Finance
2 1 (4.17%) Publishing
Job Titles
1 18 (75.00%) Developer
2 5 (20.83%) Lead Developer
3 4 (16.67%) CRM Developer
4 3 (12.50%) Analyst
5 2 (8.33%) Systems Analyst
5 2 (8.33%) Web Developer
5 2 (8.33%) Consultant
5 2 (8.33%) .NET Developer
5 2 (8.33%) C# Developer
5 2 (8.33%) SAP Consultant
5 2 (8.33%) Pre Sales Consultant
5 2 (8.33%) C# .NET Developer
5 2 (8.33%) Sales Consultant
5 2 (8.33%) C# ASP.NET Developer
5 2 (8.33%) Dynamics CRM Developer
6 1 (4.17%) Designer
6 1 (4.17%) Database Analyst
6 1 (4.17%) CRM Consultant
6 1 (4.17%) Microsoft Developer
6 1 (4.17%) SharePoint Developer
Libraries, Frameworks & Software Standards
1 10 (41.67%) HTML
2 8 (33.33%) CSS
3 7 (29.17%) jQuery
3 7 (29.17%) HTML5
4 6 (25.00%) XML
4 6 (25.00%) .NET
4 6 (25.00%) ASP.NET
5 4 (16.67%) LAMP
5 4 (16.67%) Ext JS
6 3 (12.50%) CSS3
7 2 (8.33%) RESTful
7 2 (8.33%) ASP.NET MVC
7 2 (8.33%) WCF
7 2 (8.33%) WPF
7 2 (8.33%) Silverlight
7 2 (8.33%) XSLT
8 1 (4.17%) CAML
Miscellaneous
1 4 (16.67%) Social Media
2 2 (8.33%) Life Science
Operating Systems
1 4 (16.67%) Linux
Processes & Methodologies
1 6 (25.00%) MVC
2 5 (20.83%) TDD
3 4 (16.67%) OOP
3 4 (16.67%) E-Commerce
4 3 (12.50%) Systems Analysis
4 3 (12.50%) Supplier Management
5 2 (8.33%) Asset Management
5 2 (8.33%) Data Management
5 2 (8.33%) Database Marketing
5 2 (8.33%) User Acceptance Testing
5 2 (8.33%) Analytics
5 2 (8.33%) Master Data Management
5 2 (8.33%) Migration
5 2 (8.33%) Stakeholder Management
5 2 (8.33%) Scrum
5 2 (8.33%) Agile Software Development
5 2 (8.33%) Mentoring
5 2 (8.33%) Coaching
5 2 (8.33%) People Management
6 1 (4.17%) ITIL
Programming Languages
1 15 (62.50%) JavaScript
2 10 (41.67%) C#
3 8 (33.33%) SQL
4 4 (16.67%) PHP
5 2 (8.33%) C++
5 2 (8.33%) Java
5 2 (8.33%) T-SQL
5 2 (8.33%) VB.NET
5 2 (8.33%) XQuery
6 1 (4.17%) PowerShell
Qualifications
1 2 (8.33%) Degree
Quality Assurance & Compliance
1 2 (8.33%) QA
Vendors
1 4 (16.67%) Microsoft
2 2 (8.33%) Teradata
2 2 (8.33%) SAP
3 1 (4.17%) Nintex