The table below looks at the statistics for CRM skills in IT jobs advertised for the Norwich region. Included is a guide to the average salaries offered in IT jobs that have cited CRM over the 3 months to 2 September 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
2 Sep 2015
Same period 2014 Same period 2013
Customer Relationship Management (CRM)
Rank 31 25 47
Rank change year-on-year
-6 +22
Permanent jobs citing CRM 1 16 4
As % of all permanent IT jobs located in Norwich 0.69% 6.96% 1.36%
As % of the Processes & Methodologies category 0.90% 8.08% 1.75%
Number of salaries quoted 1 16 4
Average salary £35,000 £42,250 £60,000
Average salary % change year-on-year
-17.15% -29.58%
UK excluding London average salary £42,500 £42,500 £42,500
CRM
Norfolk

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Norwich region.

Processes & Methodologies Category
Norwich
Permanent IT job ads with a match in the
Processes & Methodologies category
111 198 229
As % of all permanent IT jobs located in Norwich 76.55% 86.09% 77.89%
Number of salaries quoted 93 171 218
Average salary £35,000 £40,000 £35,000
Average salary % change year-on-year
-12.50% +14.28%
90% offered a salary of more than £24,000 £30,000 £27,500
10% offered a salary of more than £51,500 £60,000 £98,500
UK excluding London average salary £45,000 £42,500 £41,500
% change year-on-year
+5.88% +2.40%

CRM
Jobs Demand Trend in Norwich

This chart provides a 3-month moving total of permanent IT jobs citing CRM across the Norwich region as a proportion of the total demand within the Processes & Methodologies category.

CRM Jobs Demand Trend in Norwich

CRM
Salary Trend in Norwich

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing CRM across the Norwich region.

CRM Salary Trend in Norwich

CRM
Top 24 Related IT Skills in Norwich

For the 6 months to 2 September 2015, IT jobs across the Norwich region citing CRM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited CRM.

1 4 (100.00%) Marketing
2 2 (50.00%) Database Marketing
2 2 (50.00%) WordPress
2 2 (50.00%) Magento
2 2 (50.00%) HTML5
2 2 (50.00%) CSS3
2 2 (50.00%) HTML
2 2 (50.00%) JavaScript
2 2 (50.00%) PHP
2 2 (50.00%) SQL
2 2 (50.00%) MySQL
2 2 (50.00%) CSS
2 2 (50.00%) E-Commerce
2 2 (50.00%) SAS
2 2 (50.00%) Finance
2 2 (50.00%) Relational Database
2 2 (50.00%) Ajax
3 1 (25.00%) Mentoring
3 1 (25.00%) Coaching
3 1 (25.00%) People Management
3 1 (25.00%) Stakeholder Management
3 1 (25.00%) Teradata
3 1 (25.00%) Analytics
3 1 (25.00%) Customer Analytics

CRM
Top Related IT Skills in Norwich by Category

For the 6 months to 2 September 2015, IT jobs across the Norwich region citing CRM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited CRM. Up to 20 skills are shown per category.

Application Platforms
1 2 (50.00%) SAS
1 2 (50.00%) WordPress
Business Applications
1 2 (50.00%) Magento
Database & Business Intelligence
1 2 (50.00%) MySQL
1 2 (50.00%) Relational Database
General
1 4 (100.00%) Marketing
2 2 (50.00%) Finance
Job Titles
1 2 (50.00%) Developer
1 2 (50.00%) Web Developer
1 2 (50.00%) Full Stack Developer
2 1 (25.00%) Database Analyst
2 1 (25.00%) Analyst
Libraries, Frameworks & Software Standards
1 2 (50.00%) HTML
1 2 (50.00%) CSS
1 2 (50.00%) Ajax
1 2 (50.00%) HTML5
1 2 (50.00%) CSS3
Processes & Methodologies
1 2 (50.00%) Database Marketing
1 2 (50.00%) E-Commerce
2 1 (25.00%) Stakeholder Management
2 1 (25.00%) Analytics
2 1 (25.00%) Customer Analytics
2 1 (25.00%) Mentoring
2 1 (25.00%) Coaching
2 1 (25.00%) People Management
Programming Languages
1 2 (50.00%) JavaScript
1 2 (50.00%) PHP
1 2 (50.00%) SQL
Vendors
1 1 (25.00%) Teradata