The table below looks at the statistics for the Support Analyst role in IT contracts advertised for the Peterborough region. Included is a guide to the average contractor rates offered in IT contracts that have cited Support Analyst in their job title over the 3 months to 19 September 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
19 Sep 2014
Same period 2013 Same period 2012
Support Analyst
Rank 19 30 14
Rank change year-on-year
+11 -16
Contract jobs requiring a Support Analyst 5 5 7
As % of all contract IT jobs located in Peterborough 3.82% 2.10% 6.19%
As % of the Job Titles category 3.94% 2.21% 6.42%
Number of daily rates quoted 2 4 2
Average daily rate
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£208 £260 £225
Average daily rate % change year-on-year
-20.19% +15.55%
UK excluding London average daily rate £205 £250 £210
% change year-on-year
-18.00% +19.04%
Number of hourly rates quoted 1 0 2
Average hourly rate £11.50 - £14.25
UK excluding London average hourly rate £14.50 £14.50 £15.00
% change year-on-year
- -3.33%
Support Analyst
Cambridgeshire

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the Peterborough region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
Peterborough
Contract IT job ads with a match in the
Job Titles category
127 226 109
As % of all contract IT jobs located in Peterborough 96.95% 94.96% 96.46%
Number of daily rates quoted 83 77 49
Average daily rate £310 £375 £339
Average daily rate % change year-on-year
-17.33% +10.70%
90% offered a daily rate of more than £200 £168 £103
10% offered a daily rate of more than £388 £500 £425
UK excluding London average daily rate £360 £350 £348
% change year-on-year
+2.85% +0.71%
Number of hourly rates quoted 13 15 13
Average hourly rate £14.50 £22.50 £12.00
Average hourly rate % change year-on-year
-35.55% +87.50%
90% offered a hourly rate of more than £11.50 £12.00 £11.00
10% offered a hourly rate of more than £22.50 £45.00 £17.50
UK excluding London average hourly rate £16.50 £16.00 £17.50
% change year-on-year
+3.12% -8.57%

Support Analyst
Jobs Demand Trend in Peterborough

This chart provides a 3-month moving total of IT contractor jobs citing Support Analyst in the job title across the Peterborough region as a proportion of the total demand within the Job Titles category.

Support Analyst Jobs Demand Trend in Peterborough

Support Analyst
Daily Rate Trend in Peterborough

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Support Analyst across the Peterborough region.

Support Analyst Daily Rate Trend in Peterborough

Support Analyst
Hourly Rate Trend in Peterborough

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Support Analyst across the Peterborough region.

Support Analyst Hourly Rate Trend in Peterborough

Support Analyst
Top 30 Related IT Skills in Peterborough

For the 6 months to 19 September 2014, IT contractor jobs across the Peterborough region that cited Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Support Analyst in their job title.

1 14 (82.35%) Windows
2 12 (70.59%) Cisco
3 11 (64.71%) Active Directory
4 10 (58.82%) MS Exchange
4 10 (58.82%) ITIL
4 10 (58.82%) Exchange Server 2010
5 9 (52.94%) Hyper-V
5 9 (52.94%) SQL Server
5 9 (52.94%) HP
5 9 (52.94%) Windows Server 2003
5 9 (52.94%) Firewall
5 9 (52.94%) Wireless
5 9 (52.94%) Exchange Server 2003
5 9 (52.94%) Windows Server 2008
5 9 (52.94%) SQL Server 2008
6 8 (47.06%) Windows 7
6 8 (47.06%) Capacity Planning
6 8 (47.06%) Change Control
7 5 (29.41%) Cisco ASA
7 5 (29.41%) Service Delivery
7 5 (29.41%) Migration
8 4 (23.53%) SAN
8 4 (23.53%) CA
8 4 (23.53%) ARCserve
8 4 (23.53%) Symantec
8 4 (23.53%) LAN
8 4 (23.53%) WAN
8 4 (23.53%) Microsoft
8 4 (23.53%) Adobe
8 4 (23.53%) SharePoint

Support Analyst
Top Related IT Skills in Peterborough by Category

For the 6 months to 19 September 2014, IT contractor jobs across the Peterborough region that cited Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 10 (58.82%) MS Exchange
1 10 (58.82%) Exchange Server 2010
2 9 (52.94%) Exchange Server 2003
3 4 (23.53%) SharePoint
4 3 (17.65%) IBM Notes
5 1 (5.88%) Blackberry Enterprise Server
5 1 (5.88%) Lotus Domino
5 1 (5.88%) Lync
Applications
1 3 (17.65%) MS Office
2 1 (5.88%) MS Excel
2 1 (5.88%) MS PowerPoint
Communications & Networking
1 9 (52.94%) Firewall
1 9 (52.94%) Wireless
2 5 (29.41%) Cisco ASA
3 4 (23.53%) SAN
3 4 (23.53%) LAN
3 4 (23.53%) WAN
Database & Business Intelligence
1 9 (52.94%) SQL Server
1 9 (52.94%) SQL Server 2008
2 4 (23.53%) SQL Server 2005
General
1 1 (5.88%) Finance
1 1 (5.88%) Publishing
Libraries, Frameworks & Software Standards
1 1 (5.88%) Application Packaging
Miscellaneous
1 1 (5.88%) Blackberry
1 1 (5.88%) Client/Server
1 1 (5.88%) Analytical Skills
Operating Systems
1 14 (82.35%) Windows
2 9 (52.94%) Windows Server 2003
2 9 (52.94%) Windows Server 2008
3 8 (47.06%) Windows 7
4 3 (17.65%) Windows Server 2012
5 1 (5.88%) Mac OS
Processes & Methodologies
1 10 (58.82%) ITIL
2 8 (47.06%) Capacity Planning
2 8 (47.06%) Change Control
3 5 (29.41%) Service Delivery
3 5 (29.41%) Migration
4 4 (23.53%) Incident Management
4 4 (23.53%) Network Management
5 1 (5.88%) Project Management
5 1 (5.88%) CRM
Programming Languages
1 1 (5.88%) SQL
Qualifications
1 3 (17.65%) MCP
2 1 (5.88%) Degree
2 1 (5.88%) ITIL Foundation Certificate
Quality Assurance & Compliance
1 1 (5.88%) SLA
System Software
1 11 (64.71%) Active Directory
2 9 (52.94%) Hyper-V
Systems Management
1 4 (23.53%) ARCserve
2 1 (5.88%) SCCM
2 1 (5.88%) Symantec Endpoint Protection
Vendors
1 12 (70.59%) Cisco
2 9 (52.94%) HP
3 4 (23.53%) CA
3 4 (23.53%) Symantec
3 4 (23.53%) Microsoft
3 4 (23.53%) Adobe
4 3 (17.65%) McAfee
4 3 (17.65%) Lotus
4 3 (17.65%) Citrix
5 1 (5.88%) VMware
5 1 (5.88%) Altiris