Support Analyst Jobs in Peterborough
 
Demand Trend Salary Trend Salary Histogram Related Skills

The first table below looks at the demand for the Support Analyst role in IT jobs advertised for the Peterborough region. Included is a guide to the average salaries offered in IT jobs that have cited Support Analyst in their job title over the 3 months to 20 May 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the Peterborough region.

Location
 3 months to
20 May 2013		 Same period 2012 Same period 2011
Support Analyst
Rank 18 14 42
Rank change year-on-year
-4 +28
Permanent jobs requiring a Support Analyst 31 32 8
As % of all permanent IT jobs located in Peterborough 8.516% 10.42% 2.721%
As % of the Job Titles category 8.908% 11.11% 2.768%
Number of salaries quoted 25 32 7
Average salary £25,000 £20,500 £33,500
Average salary % change year-on-year
+21.95% -38.80%
90% offered a salary of more than £18,750 £18,550 £28,500
10% offered a salary of more than £33,500 £24,900 £35,400
UK excluding London average salary £27,500 £29,625 £27,500
% change year-on-year
-7.17% +7.72%
All Job Titles
Peterborough
Permanent IT job ads with a match in the
Job Titles category		 348 288 289
As % of all permanent IT jobs located in Peterborough 95.60% 93.81% 98.30%
Number of salaries quoted 309 248 237
Average salary £35,000 £35,000 £36,750
Average salary % change year-on-year
- -4.76%
90% offered a salary of more than £24,000 £20,000 £25,000
10% offered a salary of more than £55,000 £42,500 £50,000
UK excluding London average salary £38,000 £38,000 £37,500
% change year-on-year
- +1.33%
Support Analyst
Cambridgeshire

Support Analyst
Jobs Demand Trend

This chart provides a 3-month moving total of permanent IT jobs citing Support Analyst across the Peterborough region as a proportion of the total demand within the Job Titles category.

Peterborough Support Analyst Jobs Demand Trend

Support Analyst
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst across the Peterborough region.

Peterborough Support Analyst Salary Trend

Support Analyst
Salary Histogram

This chart provides a salary histogram for IT jobs citing Support Analyst across the Peterborough region over the 3 months to 20 May 2013.

Peterborough Support Analyst Salary Histogram

Support Analyst
Top 30 Related IT Skills

For the 6 months to 20 May 2013, IT jobs across the Peterborough region that cited Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title.

1 26 (56.52%) Windows
2 17 (36.96%) SLA
3 15 (32.61%) Active Directory
4 14 (30.43%) Microsoft
4 14 (30.43%) MS Office
5 13 (28.26%) MS Excel
5 13 (28.26%) Incident Management
6 12 (26.09%) ITIL
7 10 (21.74%) MS Exchange
7 10 (21.74%) Citrix
8 9 (19.57%) HP
8 9 (19.57%) Linux
8 9 (19.57%) SQL
8 9 (19.57%) SQL Server
8 9 (19.57%) VMware
8 9 (19.57%) Windows Server 2008
9 8 (17.39%) Cisco
10 7 (15.22%) ITIL Certification
10 7 (15.22%) Windows Server 2003
10 7 (15.22%) MS Project
10 7 (15.22%) MS Visio
10 7 (15.22%) Service Management
11 6 (13.04%) Exchange Server 2007
12 5 (10.87%) Windows Vista
12 5 (10.87%) Service Delivery
12 5 (10.87%) Firewall
12 5 (10.87%) Windows XP
12 5 (10.87%) SAN
13 4 (8.696%) Cisco Certification
13 4 (8.696%) Microsoft Certification

Support Analyst
Top Related IT Skills by Category

For the 6 months to 20 May 2013, IT jobs across the Peterborough region that cited Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title. Up to 20 skills are shown per category.

Application Development
1 3 (6.522%) HTML
1 3 (6.522%) CSS
2 2 (4.348%) Application Packaging
3 1 (2.174%) Oracle Streams
3 1 (2.174%) Web Services
3 1 (2.174%) .NET Framework
3 1 (2.174%) .NET
3 1 (2.174%) ASP.NET
Application Platforms
1 10 (21.74%) MS Exchange
2 6 (13.04%) Exchange Server 2007
3 3 (6.522%) Exchange Server 2010
3 3 (6.522%) IIS
4 2 (4.348%) SharePoint
5 1 (2.174%) Lotus Notes
5 1 (2.174%) Blackberry Enterprise Server
5 1 (2.174%) Exchange Server 2003
Applications
1 14 (30.43%) MS Office
2 13 (28.26%) MS Excel
3 7 (15.22%) MS Visio
3 7 (15.22%) MS Project
Communications & Networking
1 5 (10.87%) SAN
1 5 (10.87%) Firewall
2 4 (8.696%) LAN
2 4 (8.696%) WAN
3 3 (6.522%) Internet
4 2 (4.348%) Cisco Nexus
4 2 (4.348%) Cisco ASA
4 2 (4.348%) VoIP
4 2 (4.348%) HTTP
4 2 (4.348%) VPN
4 2 (4.348%) DNS
5 1 (2.174%) Kerberos
5 1 (2.174%) SMTP
5 1 (2.174%) FTP
5 1 (2.174%) Unified Communications
5 1 (2.174%) NetScaler
5 1 (2.174%) Wireless
5 1 (2.174%) Network Security
5 1 (2.174%) Intranet
Database & Business Intelligence
1 9 (19.57%) SQL Server
2 4 (8.696%) SQL Server 2005
3 3 (6.522%) MySQL
3 3 (6.522%) SQL Server 2008
4 1 (2.174%) Oracle 11g
4 1 (2.174%) RDBMS
4 1 (2.174%) Oracle 10g
General
1 1 (2.174%) Finance
Miscellaneous
1 2 (4.348%) Client/Server
2 1 (2.174%) PKI
2 1 (2.174%) CMDB
Operating Systems
1 26 (56.52%) Windows
2 9 (19.57%) Linux
2 9 (19.57%) Windows Server 2008
3 7 (15.22%) Windows Server 2003
4 5 (10.87%) Windows Vista
4 5 (10.87%) Windows XP
5 3 (6.522%) Windows 7
6 1 (2.174%) AIX
Processes & Methodologies
1 13 (28.26%) Incident Management
2 12 (26.09%) ITIL
3 7 (15.22%) Service Management
4 5 (10.87%) Service Delivery
5 4 (8.696%) Change Management
6 1 (2.174%) Disaster Recovery
6 1 (2.174%) Risk Management
6 1 (2.174%) Information Security
6 1 (2.174%) Network Management
6 1 (2.174%) Change Control
6 1 (2.174%) Capacity Management
6 1 (2.174%) OO
6 1 (2.174%) E-Commerce
Programming Languages
1 9 (19.57%) SQL
2 1 (2.174%) C#
Qualifications
1 7 (15.22%) ITIL Certification
2 4 (8.696%) CCNA
2 4 (8.696%) Cisco Certification
2 4 (8.696%) Microsoft Certification
3 3 (6.522%) CCNP
4 2 (4.348%) MCTS
4 2 (4.348%) MCITP
4 2 (4.348%) MCP
4 2 (4.348%) HND
4 2 (4.348%) MCSE
4 2 (4.348%) MCSA
5 1 (2.174%) Security Cleared
Quality Assurance & Compliance
1 17 (36.96%) SLA
System Software
1 15 (32.61%) Active Directory
2 3 (6.522%) XenApp
3 2 (4.348%) VMware ESXi
4 1 (2.174%) XenServer
4 1 (2.174%) Xen
4 1 (2.174%) Hyper-V
Systems Management
1 4 (8.696%) SCCM
2 2 (4.348%) FortiGate
3 1 (2.174%) ARCserve
3 1 (2.174%) Backup Exec
Vendors
1 14 (30.43%) Microsoft
2 10 (21.74%) Citrix
3 9 (19.57%) HP
3 9 (19.57%) VMware
4 8 (17.39%) Cisco
5 3 (6.522%) IBM
6 2 (4.348%) Oracle
7 1 (2.174%) AppSense
7 1 (2.174%) Adobe
7 1 (2.174%) NetApp
7 1 (2.174%) Lotus
7 1 (2.174%) Symantec
7 1 (2.174%) McAfee
Senior Support Analyst - Windows based
Peterborough, Cambridgeshire
Senior Support Analyst who has handson experience of windows and linux based production and development systems is required to join a leading support team based in Peterborough, Cambridgeshire.
OSM Ltd
Salary: £25000 - £30000 per annum + company benefits
Posted: 17 May 2013
Senior Application Support Analyst - 3rd Line
Peterborough, Cambridgeshire
Experience Required: - Technical applications background (development and/or support) - 3rd line support - Front end application support (ASP.Net, SQL Server 2005/2008, SSIS/SSRS) - Creating T-SQL - ITIL...
Sanderson
Salary: £30000 - £35000 per annum
Posted: 16 May 2013
Service Desk Support Analyst - NIGHT SHIFT
Peterborough, Cambridgeshire
ITIL Accredited (relevant intermediate modules desired) -Understanding of Service Management Methodologies and best practice... -Good communication and negotiation skills (verbal8 and written) -Advanced Microsoft Office knowledge - Word, Excel,...
Kelway Ltd
Salary: From £17,000 to £20,000 per annum plus £2,000 Shift allowance
Posted: 15 May 2013
Service Desk Support Analyst - 1st Line - Peterborough
Peterborough, Cambridgeshire
ITIL Accredited (relevant intermediate modules desired) - Understanding of Service Management Methodologies and best practice - Experience of Service Desk working practices and the common principles Experience and Skills. - Demonstrable...
Kelway Ltd
Salary: From £17,500 to £20,000 per annum
Posted: 14 May 2013
ASP.Net Application Support Analyst
Peterborough, Cambridgeshire
development or support) background *Web based front end application support experience at 3rd line level (ASP.Net, SQL Server 2005/2008,SSIS & SSRS) essential. Exposure to Sage and...
OSM Ltd
Salary: £30000 - £35000 per annum + negotiable on application
Posted: 17 May 2013
ICT Technical Support Analyst
Peterborough, East Anglia
Below is a list of the most relevant technologies you will need proven commercial experience of; MS Server and Desktop administration and troubleshooting/AD/Exchange 2007/ SQL Server/...
Hays Specialist Recruitment Ltd
Salary: £20000.00 - £25000.00 per annum + Extensive Benefits
Posted: 10 May 2013
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