The table below looks at the statistics for Service Management skills in IT jobs advertised for the Reading region. Included is a guide to the salaries offered in IT jobs that have cited Service Management over the 3 months to 26 July 2016 with a comparison to the same period over the previous 2 years.

3 months to
26 Jul 2016
Same period 2015 Same period 2014
Service Management
Rank 94 80 84
Rank change year-on-year
-14 +4
Permanent jobs citing Service Management 39 68 59
As % of all permanent IT jobs located in Reading 2.16% 3.00% 2.52%
As % of the Processes & Methodologies category 2.44% 3.57% 3.11%
Number of salaries quoted 18 43 37
Median salary £51,250 £52,500 £65,000
Median salary % change year-on-year
-2.38% -19.23%
90% offered a salary of more than £43,500 £30,300 £35,000
10% offered a salary of more than £78,000 £77,000 £110,000
UK excluding London median salary £45,000 £45,000 £44,000
% change year-on-year
- +2.27%
Service Management
Berkshire

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Reading region.

Processes & Methodologies Category
Reading
Permanent IT job ads with a match in the
Processes & Methodologies category
1600 1905 1895
As % of all permanent IT jobs located in Reading 88.69% 84.03% 80.91%
Number of salaries quoted 1233 1385 1311
Median salary £50,000 £50,000 £50,000
90% offered a salary of more than £37,500 £35,000 £33,500
10% offered a salary of more than £70,000 £80,000 £70,000
UK excluding London median salary £45,000 £44,000 £42,500
% change year-on-year
+2.27% +3.52%

Service Management
Jobs Demand Trend in Reading

The demand trend of job ads across the Reading region citing Service Management as a proportion of all IT jobs with a match in the Processes & Methodologies category.

Service Management Jobs Demand Trend in Reading

Service Management
Salary Trend in Reading

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the Reading region.

Service Management Salary Trend in Reading

Service Management
Salary Histogram in Reading

This chart provides a salary histogram for IT jobs citing Service Management across the Reading region over the 3 months to 26 July 2016.

Service Management Salary Histogram in Reading

Service Management
Top 30 Related IT Skills in Reading

For the 6 months to 26 July 2016, IT jobs citing Service Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Reading region with a requirement for Service Management.

1 46 (61.33%) ITIL
2 32 (42.67%) Telecoms
3 19 (25.33%) SLA
4 18 (24.00%) Service Delivery
5 17 (22.67%) Finance
5 17 (22.67%) Incident Management
6 15 (20.00%) Front Office
6 15 (20.00%) CRM
7 13 (17.33%) Stakeholder Management
7 13 (17.33%) ITSM
7 13 (17.33%) Data Centre
8 12 (16.00%) Ticket Management
9 11 (14.67%) Banking
10 10 (13.33%) Huawei
10 10 (13.33%) Project Management
11 9 (12.00%) SQL
11 9 (12.00%) Product Management
11 9 (12.00%) SaaS
12 8 (10.67%) Continuous Improvement
12 8 (10.67%) Analytical Skills
12 8 (10.67%) Unix
13 6 (8.00%) Windows
13 6 (8.00%) Microsoft
13 6 (8.00%) Broadband
13 6 (8.00%) Agile Software Development
13 6 (8.00%) Billing
14 5 (6.67%) Configuration Management
14 5 (6.67%) ITIL Certification
14 5 (6.67%) Mentoring
14 5 (6.67%) Process Improvement

Service Management
Top Related IT Skills in Reading by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 4 (5.33%) MS Excel
2 3 (4.00%) MS Visio
3 2 (2.67%) MS Office
Business Applications
1 3 (4.00%) Remedy ITSM
2 1 (1.33%) assyst
Cloud Services
1 9 (12.00%) SaaS
2 1 (1.33%) IaaS
2 1 (1.33%) Microsoft Azure
2 1 (1.33%) Office 365
Communications & Networking
1 6 (8.00%) Broadband
2 4 (5.33%) 4G
2 4 (5.33%) Firewall
2 4 (5.33%) Wireless
3 3 (4.00%) Cisco IOS
3 3 (4.00%) Cisco Nexus
3 3 (4.00%) Fibre Channel
4 1 (1.33%) ATM
4 1 (1.33%) DNS
4 1 (1.33%) Ethernet
4 1 (1.33%) Frame Relay
4 1 (1.33%) LAN
4 1 (1.33%) PPP
4 1 (1.33%) Skype
4 1 (1.33%) SMTP
4 1 (1.33%) Spanning Tree
4 1 (1.33%) VLAN
4 1 (1.33%) VPN
4 1 (1.33%) WAN
4 1 (1.33%) Wi-Fi
Database & Business Intelligence
1 3 (4.00%) Big Data
1 3 (4.00%) BusinessObjects
1 3 (4.00%) Oracle Reports
1 3 (4.00%) QlikView
1 3 (4.00%) SQL Server
2 2 (2.67%) GIS
3 1 (1.33%) Relational Database
General
1 32 (42.67%) Telecoms
2 17 (22.67%) Finance
3 15 (20.00%) Front Office
4 11 (14.67%) Banking
5 6 (8.00%) Billing
6 4 (5.33%) Advertising
6 4 (5.33%) Marketing
7 3 (4.00%) Back Office
8 2 (2.67%) French Language
Job Titles
1 17 (22.67%) Incident Manager
2 14 (18.67%) Service Manager
3 10 (13.33%) Analyst
4 9 (12.00%) Service Analyst
5 4 (5.33%) Account Manager
5 4 (5.33%) CRM Manager
5 4 (5.33%) Delivery Manager
5 4 (5.33%) Operations Analyst
5 4 (5.33%) Services Delivery Manager
5 4 (5.33%) Telecoms Manager
6 3 (4.00%) Analyst Developer
6 3 (4.00%) Developer
6 3 (4.00%) IT Manager
6 3 (4.00%) Report Analyst
6 3 (4.00%) Report Developer
6 3 (4.00%) Senior VMware Engineer
6 3 (4.00%) Technical Leader
6 3 (4.00%) VMware Engineer
6 3 (4.00%) Workflow Analyst
7 2 (2.67%) Project Manager
Libraries, Frameworks & Software Standards
1 2 (2.67%) CGI
2 1 (1.33%) Web Services
Miscellaneous
1 13 (17.33%) Data Centre
2 8 (10.67%) Analytical Skills
3 3 (4.00%) EMC VNX
4 2 (2.67%) Mobile App
4 2 (2.67%) Smart Meter
4 2 (2.67%) Virtual Team
Operating Systems
1 8 (10.67%) Unix
2 6 (8.00%) Windows
3 4 (5.33%) Linux
4 2 (2.67%) Windows Server 2008
5 1 (1.33%) Windows 10
5 1 (1.33%) Windows Server
Processes & Methodologies
1 46 (61.33%) ITIL
2 18 (24.00%) Service Delivery
3 17 (22.67%) Incident Management
4 15 (20.00%) CRM
5 13 (17.33%) ITSM
5 13 (17.33%) Stakeholder Management
6 12 (16.00%) Ticket Management
7 10 (13.33%) Project Management
8 9 (12.00%) Product Management
9 8 (10.67%) Continuous Improvement
10 6 (8.00%) Agile Software Development
11 5 (6.67%) Configuration Management
11 5 (6.67%) Mentoring
11 5 (6.67%) Performance Management
11 5 (6.67%) Process Improvement
11 5 (6.67%) Trend Analysis
12 4 (5.33%) Problem Management
12 4 (5.33%) Programme Management
12 4 (5.33%) Six Sigma
12 4 (5.33%) Vulnerability Management
Programming Languages
1 9 (12.00%) SQL
2 3 (4.00%) Java
2 3 (4.00%) Perl
2 3 (4.00%) PowerShell
2 3 (4.00%) Python
2 3 (4.00%) Ruby
2 3 (4.00%) Shell Script
Qualifications
1 5 (6.67%) Degree
1 5 (6.67%) ITIL Certification
2 4 (5.33%) CISSP
2 4 (5.33%) Security Cleared
3 3 (4.00%) CISA
3 3 (4.00%) CISM
3 3 (4.00%) PMI Certification
3 3 (4.00%) PMP
4 2 (2.67%) Cisco Certification
4 2 (2.67%) CITP
4 2 (2.67%) SC Cleared
5 1 (1.33%) CCNA
5 1 (1.33%) CCNP
5 1 (1.33%) GIAC
Quality Assurance & Compliance
1 19 (25.33%) SLA
2 3 (4.00%) QA
3 2 (2.67%) ISO/IEC 20000
3 2 (2.67%) ISO/IEC 27001
System Software
1 4 (5.33%) VMware Infrastructure
2 3 (4.00%) Active Directory
2 3 (4.00%) VMware ESX
2 3 (4.00%) VMware ESXi
2 3 (4.00%) vSphere
3 1 (1.33%) Virtual Machines
Systems Management
1 5 (6.67%) SCCM
2 4 (5.33%) WSUS
3 3 (4.00%) Red Hat Spacewalk
4 1 (1.33%) Backup Exec
4 1 (1.33%) SCOM
Vendors
1 10 (13.33%) Huawei
2 6 (8.00%) Microsoft
3 4 (5.33%) Cisco
3 4 (5.33%) EMC
3 4 (5.33%) VMware
4 3 (4.00%) Citrix
4 3 (4.00%) MicroStrategy
4 3 (4.00%) Oracle
4 3 (4.00%) Qualys
4 3 (4.00%) Red Hat
4 3 (4.00%) Remedy
5 1 (1.33%) Bomgar
5 1 (1.33%) Cyber-Ark
5 1 (1.33%) Hitachi
5 1 (1.33%) HP
5 1 (1.33%) Intel Security
5 1 (1.33%) IronPort
5 1 (1.33%) Kaseya
5 1 (1.33%) Palo Alto
5 1 (1.33%) Splunk
Reading, Berkshire
EXCELerate
Salary: £85,000 per annum 25% Bonus - Dental, life insurance, Car Allowance
Posted: 16 hours ago
Reading, Berkshire
Coal IT Services
Salary: £75,000 per annum Plus Bonus and Bens
Posted: 5 days ago
Reading, Berkshire
Pepsico Beverages International Ltd
Salary: £25,000 per annum
Posted: 19 days ago
Reading, Berkshire
PRUDENTIAL
Posted: 11 days ago
Reading
TDA Group
Posted: 6 days ago