The table below looks at the statistics for Service Management skills in IT jobs advertised for the Reading region. Included is a guide to the average salaries offered in IT jobs that have cited Service Management over the 3 months to 31 July 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
31 Jul 2015
Same period 2014 Same period 2013
Service Management
Rank 69 80 71
Rank change year-on-year
+11 -9
Permanent jobs citing Service Management 69 64 70
As % of all permanent IT jobs located in Reading 3.11% 2.70% 3.07%
As % of the Processes & Methodologies category 3.84% 3.54% 4.24%
Number of salaries quoted 44 37 45
Average salary £52,500 £58,500 £45,000
Average salary % change year-on-year
-10.25% +30.00%
90% offered a salary of more than £30,450 £34,000 £37,500
10% offered a salary of more than £76,750 £110,000 £90,000
UK excluding London average salary £45,000 £43,500 £42,500
% change year-on-year
+3.44% +2.35%
Service Management
Berkshire

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Reading region.

Processes & Methodologies Category
Reading
Permanent IT job ads with a match in the
Processes & Methodologies category
1798 1810 1651
As % of all permanent IT jobs located in Reading 81.14% 76.27% 72.32%
Number of salaries quoted 1329 1225 1279
Average salary £50,000 £50,000 £46,000
Average salary % change year-on-year
- +8.69%
90% offered a salary of more than £35,000 £35,000 £34,000
10% offered a salary of more than £70,000 £70,000 £80,000
UK excluding London average salary £45,000 £42,500 £40,995
% change year-on-year
+5.88% +3.67%

Service Management
Jobs Demand Trend in Reading

This chart provides a 3-month moving total of permanent IT jobs citing Service Management across the Reading region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in Reading

Service Management
Salary Trend in Reading

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the Reading region.

Service Management Salary Trend in Reading

Service Management
Salary Histogram in Reading

This chart provides a salary histogram for IT jobs citing Service Management across the Reading region over the 3 months to 31 July 2015.

Service Management Salary Histogram in Reading

Service Management
Top 30 Related IT Skills in Reading

For the 6 months to 31 July 2015, IT jobs across the Reading region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management.

1 94 (50.27%) ITIL
2 86 (45.99%) Telecoms
3 73 (39.04%) Service Delivery
4 66 (35.29%) Degree
5 42 (22.46%) SLA
6 40 (21.39%) Microsoft
7 36 (19.25%) ITSM
8 35 (18.72%) Problem Management
9 34 (18.18%) Incident Management
9 34 (18.18%) Agile Software Development
10 33 (17.65%) Project Management
10 33 (17.65%) Continuous Improvement
11 30 (16.04%) Security Cleared
12 28 (14.97%) Change Management
13 27 (14.44%) MS Office
14 26 (13.90%) Computer Science
15 24 (12.83%) Data Centre
16 23 (12.30%) eTOM
17 22 (11.76%) Finance
18 18 (9.63%) SC Cleared
18 18 (9.63%) PMP
18 18 (9.63%) PMI Certification
19 17 (9.09%) MS Excel
19 17 (9.09%) DSLAM
19 17 (9.09%) Management Information System
19 17 (9.09%) Product Management
20 16 (8.56%) Scrum
21 15 (8.02%) PRINCE2
22 14 (7.49%) Huawei
23 13 (6.95%) Marketing

Service Management
Top Related IT Skills in Reading by Category

For the 6 months to 31 July 2015, IT jobs across the Reading region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 11 (5.88%) SharePoint
2 10 (5.35%) OpenStack
3 8 (4.28%) Lync
4 6 (3.21%) IIS
5 2 (1.07%) WebLogic
5 2 (1.07%) MS Exchange
5 2 (1.07%) Exchange Server 2003
5 2 (1.07%) Exchange Server 2007
Applications
1 27 (14.44%) MS Office
2 17 (9.09%) MS Excel
3 9 (4.81%) MS Visio
4 8 (4.28%) MS PowerPoint
5 3 (1.60%) MS Project
6 1 (0.53%) SPSS
Business Applications
1 1 (0.53%) Remedy ITSM
Cloud Services
1 9 (4.81%) Office 365
2 3 (1.60%) Microsoft Azure
3 2 (1.07%) SaaS
3 2 (1.07%) Cloud Computing
4 1 (0.53%) Yammer
Communications & Networking
1 17 (9.09%) DSLAM
2 12 (6.42%) Wireless
2 12 (6.42%) Broadband
3 10 (5.35%) DWDM
4 9 (4.81%) MPLS
4 9 (4.81%) DOCSIS
4 9 (4.81%) LAN
4 9 (4.81%) PSTN
4 9 (4.81%) Ethernet
4 9 (4.81%) xDSL
5 8 (4.28%) NGN
5 8 (4.28%) DSL
5 8 (4.28%) ATM
5 8 (4.28%) SDH
6 6 (3.21%) Firewall
6 6 (3.21%) Intrusion Detection
7 5 (2.67%) Network Security
7 5 (2.67%) Internet
8 4 (2.14%) TCP/IP
8 4 (2.14%) VPN
Database & Business Intelligence
1 4 (2.14%) Data Mining
2 3 (1.60%) Big Data
3 2 (1.07%) Oracle Database
3 2 (1.07%) Oracle Reports
3 2 (1.07%) Data Warehouse
3 2 (1.07%) Oracle Database 11g
3 2 (1.07%) Hadoop
4 1 (0.53%) MongoDB
4 1 (0.53%) NoSQL
4 1 (0.53%) MySQL
4 1 (0.53%) SQL Server
4 1 (0.53%) BusinessObjects
4 1 (0.53%) SQL Server Reporting Services
Development Applications
1 10 (5.35%) JIRA
2 2 (1.07%) Eclipse
3 1 (0.53%) ERwin
3 1 (0.53%) Visual Studio
3 1 (0.53%) Selenium
3 1 (0.53%) Fiddler
3 1 (0.53%) Git (software)
3 1 (0.53%) WebDriver
3 1 (0.53%) PHPUnit
3 1 (0.53%) Cucumber
General
1 86 (45.99%) Telecoms
2 22 (11.76%) Finance
3 13 (6.95%) Marketing
4 11 (5.88%) Billing
5 6 (3.21%) Advertising
6 5 (2.67%) Front Office
6 5 (2.67%) Retail
7 3 (1.60%) Publishing
7 3 (1.60%) Law
8 2 (1.07%) Legal
8 2 (1.07%) Banking
9 1 (0.53%) Back Office
Job Titles
1 27 (14.44%) Problem Manager
2 21 (11.23%) Account Manager
3 20 (10.70%) Change Manager
4 16 (8.56%) Project Manager
5 13 (6.95%) Senior Manager
5 13 (6.95%) Technical Manager
6 12 (6.42%) Architect
7 11 (5.88%) Senior Technical Manager
8 10 (5.35%) Consultant
8 10 (5.35%) Service Manager
9 9 (4.81%) Product Manager
9 9 (4.81%) Delivery Manager
9 9 (4.81%) Solutions Architect
9 9 (4.81%) Analyst
10 8 (4.28%) Programme Manager
10 8 (4.28%) Security Analyst
11 7 (3.74%) Senior Project Manager
11 7 (3.74%) Senior Analyst
11 7 (3.74%) Developer
11 7 (3.74%) Technical Project Manager
Libraries, Frameworks & Software Standards
1 8 (4.28%) HTML
1 8 (4.28%) CSS
1 8 (4.28%) CGI
2 5 (2.67%) CSS3
2 5 (2.67%) jQuery
2 5 (2.67%) HTML5
3 2 (1.07%) JMS
3 2 (1.07%) Middleware
3 2 (1.07%) Ajax
3 2 (1.07%) .NET
4 1 (0.53%) ADO.NET
4 1 (0.53%) ASP.NET
4 1 (0.53%) COM
4 1 (0.53%) SAML
4 1 (0.53%) Web Services
4 1 (0.53%) XML
4 1 (0.53%) WCF
4 1 (0.53%) Silverlight
4 1 (0.53%) LINQ
4 1 (0.53%) Windows Identity Foundation
Miscellaneous
1 26 (13.90%) Computer Science
2 24 (12.83%) Data Centre
3 17 (9.09%) Management Information System
4 11 (5.88%) GIS
5 8 (4.28%) PMI
6 7 (3.74%) Mathematics
7 5 (2.67%) STB
7 5 (2.67%) IPTV
7 5 (2.67%) Digital Media
8 4 (2.14%) Analytical Skills
8 4 (2.14%) Taxonomies
9 3 (1.60%) Statistics
10 2 (1.07%) Economics
10 2 (1.07%) Replication
10 2 (1.07%) Blackberry
10 2 (1.07%) Distributed Denial-of-Service
10 2 (1.07%) Smart Meter
11 1 (0.53%) Social Media
11 1 (0.53%) Client/Server
11 1 (0.53%) Freedom of Information
Operating Systems
1 10 (5.35%) UNIX
2 8 (4.28%) Windows
3 6 (3.21%) Linux
4 2 (1.07%) Windows Server 2003
4 2 (1.07%) Windows Mobile
4 2 (1.07%) Android
4 2 (1.07%) Windows Server 2008
4 2 (1.07%) Apple iOS
5 1 (0.53%) CentOS
5 1 (0.53%) Red Hat Enterprise Linux
5 1 (0.53%) Debian
5 1 (0.53%) Ubuntu
Processes & Methodologies
1 94 (50.27%) ITIL
2 73 (39.04%) Service Delivery
3 36 (19.25%) ITSM
4 35 (18.72%) Problem Management
5 34 (18.18%) Agile Software Development
5 34 (18.18%) Incident Management
6 33 (17.65%) Project Management
6 33 (17.65%) Continuous Improvement
7 28 (14.97%) Change Management
8 23 (12.30%) eTOM
9 17 (9.09%) Product Management
10 16 (8.56%) Scrum
11 15 (8.02%) PRINCE2
12 11 (5.88%) CRM
12 11 (5.88%) Time Management
12 11 (5.88%) Supplier Management
13 10 (5.35%) Line Management
14 9 (4.81%) Root Cause Analysis
14 9 (4.81%) Technical Architecture
14 9 (4.81%) Information Security
Programming Languages
1 8 (4.28%) JavaScript
1 8 (4.28%) SQL
2 3 (1.60%) Python
2 3 (1.60%) Java
3 2 (1.07%) Bash Shell
3 2 (1.07%) T-SQL
3 2 (1.07%) Perl
3 2 (1.07%) PHP
4 1 (0.53%) C#
4 1 (0.53%) C++
4 1 (0.53%) Ruby
4 1 (0.53%) PowerShell
4 1 (0.53%) R
Qualifications
1 66 (35.29%) Degree
2 30 (16.04%) Security Cleared
3 18 (9.63%) SC Cleared
3 18 (9.63%) PMP
3 18 (9.63%) PMI Certification
4 12 (6.42%) DV Cleared
5 5 (2.67%) ITIL Certification
6 4 (2.14%) ITIL Foundation Certificate
7 3 (1.60%) CISSP
7 3 (1.60%) Microsoft Certification
8 2 (1.07%) MCTS
8 2 (1.07%) MCITP
9 1 (0.53%) ISTQB
9 1 (0.53%) PRINCE2 Certification
9 1 (0.53%) MCSE
9 1 (0.53%) ISEB
9 1 (0.53%) ISTQB Foundation Certification
9 1 (0.53%) CITP
Quality Assurance & Compliance
1 42 (22.46%) SLA
2 3 (1.60%) ISO/IEC 27001
2 3 (1.60%) PCI DSS
3 2 (1.07%) ISO 9001
4 1 (0.53%) ISO/IEC 20000
4 1 (0.53%) TickIT
System Software
1 8 (4.28%) Terminal Services
1 8 (4.28%) VMware Infrastructure
1 8 (4.28%) XenApp
1 8 (4.28%) XenDesktop
2 6 (3.21%) Active Directory
3 1 (0.53%) UAG
Systems Management
1 10 (5.35%) SCCM
1 10 (5.35%) SCOM
2 2 (1.07%) Netcool
2 2 (1.07%) Forefront Identity Manager
3 1 (0.53%) NetBackup
3 1 (0.53%) Windows Intune
Vendors
1 40 (21.39%) Microsoft
2 14 (7.49%) Huawei
3 10 (5.35%) Dell
3 10 (5.35%) VMware
3 10 (5.35%) Computacenter
4 8 (4.28%) Citrix
4 8 (4.28%) BT
5 5 (2.67%) Ericsson
5 5 (2.67%) Nokia
5 5 (2.67%) Nokia Solutions and Networks
6 3 (1.60%) Splunk
6 3 (1.60%) ArcSight
6 3 (1.60%) Oracle
6 3 (1.60%) LANDesk
7 2 (1.07%) HP
8 1 (0.53%) Remedy
8 1 (0.53%) ServiceNow
8 1 (0.53%) FrontRange
8 1 (0.53%) Altiris
Reading, Berkshire
CGI
Salary: £38000 - £50000 per annum + excellent benefits
Posted: 2 days ago
Reading, Berkshire
Network ITR
Salary: £55000 - £60000 per annum
Posted: 4 days ago
Reading, Berkshire
Coal IT Services
Salary: Unspecified Really great package, full details upon request
Posted: 4 days ago
Reading, Berkshire
Global Technology Solutions Ltd
Salary: £30000 - £60000 per annum + commission plus benefits
Posted: 5 days ago
Reading
Incite Insight
Salary: £20,000 - £25,000 per year
Posted: 11 days ago