The table below looks at the statistics for Service Management skills in IT jobs advertised for the Reading region. Included is a guide to the salaries offered in IT jobs that have cited Service Management over the 3 months to 30 September 2016 with a comparison to the same period over the previous 2 years.

3 months to
30 Sep 2016
Same period 2015 Same period 2014
Service Management
Rank 75 73 45
Rank change year-on-year
-2 -28
Permanent jobs citing Service Management 48 75 118
As % of all permanent IT jobs located in Reading 2.86% 3.36% 4.69%
As % of the Processes & Methodologies category 3.25% 4.01% 5.62%
Number of salaries quoted 20 47 78
Median salary £60,000 £50,000 £50,000
Median salary % change year-on-year
+20.00% -
90% offered a salary of more than £28,000 £31,500 £35,000
10% offered a salary of more than £76,000 £61,500 £72,500
UK excluding London median salary £45,000 £43,000 £42,500
% change year-on-year
+4.65% +1.17%
Service Management
Berkshire

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Reading region.

Processes & Methodologies Category
Reading
Permanent IT job ads with a match in the
Processes & Methodologies category
1479 1869 2099
As % of all permanent IT jobs located in Reading 88.09% 83.81% 83.43%
Number of salaries quoted 1095 1487 1410
Median salary £50,000 £50,000 £51,500
Median salary % change year-on-year
- -2.91%
90% offered a salary of more than £35,000 £35,000 £33,500
10% offered a salary of more than £72,500 £80,000 £67,500
UK excluding London median salary £45,000 £45,000 £42,500
% change year-on-year
- +5.88%

Service Management
Jobs Demand Trend in Reading

The demand trend of job ads across the Reading region citing Service Management as a proportion of all IT jobs with a match in the Processes & Methodologies category.

Service Management Jobs Demand Trend in Reading

Service Management
Salary Trend in Reading

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the Reading region.

Service Management Salary Trend in Reading

Service Management
Salary Histogram in Reading

This chart provides a salary histogram for IT jobs citing Service Management across the Reading region over the 3 months to 30 September 2016.

Service Management Salary Histogram in Reading

Service Management
Top 30 Related IT Skills in Reading

For the 6 months to 30 September 2016, IT jobs citing Service Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Reading region with a requirement for Service Management.

1 36 (45.00%) Telecoms
2 30 (37.50%) ITIL
3 21 (26.25%) Product Management
4 16 (20.00%) Incident Management
5 14 (17.50%) Marketing
5 14 (17.50%) SLA
5 14 (17.50%) Front Office
6 13 (16.25%) Service Delivery
6 13 (16.25%) Ethernet
6 13 (16.25%) Broadband
6 13 (16.25%) Network Design
7 12 (15.00%) Stakeholder Management
7 12 (15.00%) CRM
7 12 (15.00%) Finance
8 11 (13.75%) MPLS
8 11 (13.75%) Degree
8 11 (13.75%) Huawei
9 10 (12.50%) Wireless
10 8 (10.00%) SaaS
10 8 (10.00%) Continuous Improvement
11 7 (8.75%) Data Centre
11 7 (8.75%) Banking
11 7 (8.75%) xDSL
11 7 (8.75%) DOCSIS
11 7 (8.75%) DSLAM
11 7 (8.75%) Project Management
11 7 (8.75%) LAN
11 7 (8.75%) PSTN
12 6 (7.50%) SDH
12 6 (7.50%) DWDM

Service Management
Top Related IT Skills in Reading by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (2.50%) IIS
Applications
1 4 (5.00%) MS Excel
2 3 (3.75%) MS Visio
3 2 (2.50%) MS Office
4 1 (1.25%) Maya
Business Applications
1 3 (3.75%) Remedy ITSM
2 1 (1.25%) assyst
Cloud Services
1 8 (10.00%) SaaS
2 2 (2.50%) Cloud Computing
Communications & Networking
1 13 (16.25%) Broadband
1 13 (16.25%) Ethernet
2 11 (13.75%) MPLS
3 10 (12.50%) Wireless
4 7 (8.75%) DOCSIS
4 7 (8.75%) DSLAM
4 7 (8.75%) LAN
4 7 (8.75%) PSTN
4 7 (8.75%) xDSL
5 6 (7.50%) DWDM
5 6 (7.50%) SDH
6 4 (5.00%) 4G
7 2 (2.50%) Network Security
8 1 (1.25%) DMZ
8 1 (1.25%) Radio Access Network
8 1 (1.25%) Skype
8 1 (1.25%) Value-Added Service
Database & Business Intelligence
1 5 (6.25%) SQL Server
2 3 (3.75%) BusinessObjects
2 3 (3.75%) Oracle Reports
2 3 (3.75%) QlikView
3 2 (2.50%) GIS
4 1 (1.25%) Big Data
General
1 36 (45.00%) Telecoms
2 14 (17.50%) Front Office
2 14 (17.50%) Marketing
3 12 (15.00%) Finance
4 7 (8.75%) Banking
5 3 (3.75%) Advertising
6 2 (2.50%) Billing
6 2 (2.50%) French Language
7 1 (1.25%) Electronics
Job Titles
1 14 (17.50%) Incident Manager
2 9 (11.25%) Network Manager
2 9 (11.25%) Product Manager
2 9 (11.25%) Service Manager
3 7 (8.75%) Analyst
3 7 (8.75%) Graduate
4 5 (6.25%) Broadband Product Manager
4 5 (6.25%) Consultant
4 5 (6.25%) Delivery Manager
4 5 (6.25%) Service Analyst
4 5 (6.25%) Services Delivery Manager
5 4 (5.00%) 3rd Line Engineer
5 4 (5.00%) 3rd Line Support Engineer
5 4 (5.00%) Account Manager
5 4 (5.00%) CRM Manager
5 4 (5.00%) IT Manager
5 4 (5.00%) Support Consultant
5 4 (5.00%) Support Engineer
5 4 (5.00%) Telecoms Account Manager
5 4 (5.00%) Telecoms Manager
Libraries, Frameworks & Software Standards
1 2 (2.50%) CGI
Miscellaneous
1 7 (8.75%) Data Centre
2 5 (6.25%) Analytical Skills
3 4 (5.00%) Clustering
4 2 (2.50%) Management Information System
5 1 (1.25%) Computer Science
5 1 (1.25%) Driving Licence
Operating Systems
1 3 (3.75%) Linux
1 3 (3.75%) Unix
1 3 (3.75%) Windows
1 3 (3.75%) Windows Server
2 2 (2.50%) Red Hat Enterprise Linux
2 2 (2.50%) Solaris
2 2 (2.50%) Windows Server 2008
2 2 (2.50%) Windows Server 2012
Processes & Methodologies
1 30 (37.50%) ITIL
2 21 (26.25%) Product Management
3 16 (20.00%) Incident Management
4 13 (16.25%) Network Design
4 13 (16.25%) Service Delivery
5 12 (15.00%) CRM
5 12 (15.00%) Stakeholder Management
6 8 (10.00%) Continuous Improvement
7 7 (8.75%) Project Management
8 6 (7.50%) ITSM
8 6 (7.50%) Programme Management
9 5 (6.25%) Performance Management
10 4 (5.00%) Capacity Management
10 4 (5.00%) Information Security
10 4 (5.00%) Network Management
10 4 (5.00%) Ticket Management
11 3 (3.75%) Analytics
11 3 (3.75%) Change Control
11 3 (3.75%) Mentoring
11 3 (3.75%) Trend Analysis
Programming Languages
1 4 (5.00%) SQL
Qualifications
1 11 (13.75%) Degree
2 4 (5.00%) PMI Certification
2 4 (5.00%) PMP
3 3 (3.75%) CISA
3 3 (3.75%) CISM
3 3 (3.75%) CISSP
4 2 (2.50%) ITIL Certification
5 1 (1.25%) GIAC
Quality Assurance & Compliance
1 14 (17.50%) SLA
2 2 (2.50%) ISO/IEC 27001
System Software
1 4 (5.00%) VMware ESXi
2 3 (3.75%) Active Directory
3 2 (2.50%) VMware Infrastructure
4 1 (1.25%) Virtual Machines
Systems Management
1 2 (2.50%) SCCM
2 1 (1.25%) SCOM
2 1 (1.25%) WSUS
Vendors
1 11 (13.75%) Huawei
2 4 (5.00%) Microsoft
2 4 (5.00%) VMware
3 3 (3.75%) MicroStrategy
3 3 (3.75%) Oracle
3 3 (3.75%) Remedy
4 2 (2.50%) Citrix
4 2 (2.50%) Red Hat
5 1 (1.25%) Bomgar
5 1 (1.25%) Cyber-Ark
5 1 (1.25%) Ericsson
5 1 (1.25%) Intel Security
5 1 (1.25%) Kaseya
5 1 (1.25%) Palo Alto
5 1 (1.25%) ServiceNow
5 1 (1.25%) Splunk
Reading, Berkshire
Capita Resourcing - IT Resourcing
Salary: £30000 per annum
Posted: 3 days ago
Reading, Berkshire
Careerwise UK Limited
Salary: £33000 - £35000 per annum + benefits
Posted: 11 hours ago
Reading, Berkshire
JM
Salary: £70000 - £80000 per annum + OTE + fULL BENEFITS
Posted: Yesterday