The first table below looks at the demand for Service Management skills in IT jobs advertised for the Reading region. Included is a guide to the average salaries offered in IT jobs that have cited Service Management over the 3 months to 18 April 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Processes & Methodologies category for the Reading region.

Location
3 months to
18 Apr 2014
Same period 2013 Same period 2012
Service Management
Rank 54 82 84
Rank change year-on-year
+28 +2
Permanent jobs citing Service Management 90 57 59
As % of all permanent IT jobs located in Reading 3.61% 2.67% 2.49%
As % of the Processes & Methodologies category 4.93% 3.96% 3.42%
Number of salaries quoted 48 27 53
Average salary £58,750 £37,500 £37,000
Average salary % change year-on-year
+56.66% +1.35%
90% offered a salary of more than £40,250 £24,000 £26,000
10% offered a salary of more than £65,750 £50,000 £60,000
UK excluding London average salary £46,500 £45,000 £45,000
% change year-on-year
+3.33% -
Processes & Methodologies Category
Reading
Permanent IT job ads with a match in the
Processes & Methodologies category
1825 1441 1725
As % of all permanent IT jobs located in Reading 73.12% 67.49% 72.75%
Number of salaries quoted 1326 1103 1472
Average salary £50,000 £45,000 £44,000
Average salary % change year-on-year
+11.11% +2.27%
90% offered a salary of more than £32,500 £32,500 £31,000
10% offered a salary of more than £70,000 £67,500 £70,000
UK excluding London average salary £42,500 £40,000 £40,500
% change year-on-year
+6.25% -1.23%
Service Management
Berkshire

Service Management
Jobs Demand Trend in Reading

This chart provides a 3-month moving total of permanent IT jobs citing Service Management across the Reading region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in Reading

Service Management
Salary Trend in Reading

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the Reading region.

Service Management Salary Trend in Reading

Service Management
Salary Histogram in Reading

This chart provides a salary histogram for IT jobs citing Service Management across the Reading region over the 3 months to 18 April 2014.

Service Management Salary Histogram in Reading

Service Management
Top 30 Related IT Skills in Reading

For the 6 months to 18 April 2014, IT jobs across the Reading region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management.

1 94 (62.67%) ITIL
2 71 (47.33%) Service Delivery
3 65 (43.33%) Telecoms
4 44 (29.33%) Project Management
5 38 (25.33%) SLA
6 36 (24.00%) Finance
7 33 (22.00%) Huawei
8 26 (17.33%) ITSM
8 26 (17.33%) PRINCE2
9 23 (15.33%) IBM
10 22 (14.67%) Security Cleared
11 21 (14.00%) Microsoft
12 20 (13.33%) Degree
12 20 (13.33%) Problem Management
13 19 (12.67%) SC Cleared
13 19 (12.67%) Configuration Management
14 18 (12.00%) Linux
15 17 (11.33%) UNIX
15 17 (11.33%) Cloud Computing
15 17 (11.33%) Matrix Management
16 16 (10.67%) eTOM
16 16 (10.67%) Continuous Improvement
16 16 (10.67%) Change Control
17 15 (10.00%) Change Management
18 14 (9.33%) VMware
18 14 (9.33%) Cisco
18 14 (9.33%) CMDB
18 14 (9.33%) Resource Management
18 14 (9.33%) Product Management
19 13 (8.67%) Active Directory

Service Management
Top Related IT Skills in Reading by Category

For the 6 months to 18 April 2014, IT jobs across the Reading region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 2 (1.33%) MS Exchange
2 1 (0.67%) Exchange Server 2013
2 1 (0.67%) SharePoint
2 1 (0.67%) IIS
2 1 (0.67%) CMS
2 1 (0.67%) Lync
2 1 (0.67%) Exchange Server 2010
2 1 (0.67%) Exchange Server 2007
Applications
1 12 (8.00%) MS Office
2 10 (6.67%) MS Visio
3 6 (4.00%) MS Excel
Business Applications
1 1 (0.67%) Dynamics AX
1 1 (0.67%) Tesseract
Cloud Services
1 17 (11.33%) Cloud Computing
2 1 (0.67%) SaaS
2 1 (0.67%) PaaS
Communications & Networking
1 13 (8.67%) Firewall
2 12 (8.00%) DNS
3 10 (6.67%) SMTP
3 10 (6.67%) HTTP
3 10 (6.67%) Radio Access Network
4 9 (6.00%) Internet
5 5 (3.33%) TCP/IP
6 4 (2.67%) Network Security
6 4 (2.67%) Broadband
7 3 (2.00%) Wireless
7 3 (2.00%) Cisco PIX
7 3 (2.00%) Intrusion Detection
7 3 (2.00%) IntruShield
8 2 (1.33%) LTE
8 2 (1.33%) 2G
8 2 (1.33%) 3G
8 2 (1.33%) PBX
8 2 (1.33%) WAN
8 2 (1.33%) VPN
8 2 (1.33%) 4G
Database & Business Intelligence
1 5 (3.33%) MySQL
2 2 (1.33%) SQL Server
General
1 65 (43.33%) Telecoms
2 36 (24.00%) Finance
3 11 (7.33%) Front Office
4 8 (5.33%) Law
5 7 (4.67%) Back Office
6 6 (4.00%) Legal
7 4 (2.67%) Banking
7 4 (2.67%) Marketing
8 2 (1.33%) Billing
8 2 (1.33%) German Language
9 1 (0.67%) Games
9 1 (0.67%) Dutch Language
9 1 (0.67%) Retail
Job Titles
1 21 (14.00%) Service Manager
2 14 (9.33%) Analyst
2 14 (9.33%) Technical Design Authority
3 11 (7.33%) Operations Manager
4 10 (6.67%) Delivery Manager
4 10 (6.67%) Services Delivery Manager
5 9 (6.00%) Platform Engineer
5 9 (6.00%) Consultant
5 9 (6.00%) Change Analyst
5 9 (6.00%) IT Operations Manager
6 8 (5.33%) Infrastructure Manager
6 8 (5.33%) Linux Engineer
6 8 (5.33%) Cloud Engineer
7 6 (4.00%) Vendor Manager
8 5 (3.33%) Architect
8 5 (3.33%) OSS Engineer
8 5 (3.33%) Incident Manager
8 5 (3.33%) Transition Manager
9 4 (2.67%) Contracts Manager
9 4 (2.67%) Network Operator
Libraries, Frameworks & Software Standards
1 3 (2.00%) CGI
2 1 (0.67%) J2EE
2 1 (0.67%) SOAP
2 1 (0.67%) Web Services
2 1 (0.67%) XML
2 1 (0.67%) Application Packaging
2 1 (0.67%) FIX Protocol
Miscellaneous
1 14 (9.33%) CMDB
2 10 (6.67%) Management Information System
2 10 (6.67%) Client/Server
3 5 (3.33%) Mathematics
4 4 (2.67%) Smartphone
4 4 (2.67%) Physics
5 3 (2.00%) GIS
5 3 (2.00%) Computer Science
5 3 (2.00%) CESG
6 1 (0.67%) Mobile App
6 1 (0.67%) Enterprise Software
6 1 (0.67%) Clustering
6 1 (0.67%) Human Factors
Operating Systems
1 18 (12.00%) Linux
2 17 (11.33%) UNIX
3 10 (6.67%) Windows
4 7 (4.67%) Red Hat Enterprise Linux
5 1 (0.67%) Windows Server 2008
Processes & Methodologies
1 94 (62.67%) ITIL
2 71 (47.33%) Service Delivery
3 44 (29.33%) Project Management
4 26 (17.33%) ITSM
4 26 (17.33%) PRINCE2
5 20 (13.33%) Problem Management
6 19 (12.67%) Configuration Management
7 17 (11.33%) Matrix Management
8 16 (10.67%) eTOM
8 16 (10.67%) Continuous Improvement
8 16 (10.67%) Change Control
9 15 (10.00%) Change Management
10 14 (9.33%) Resource Management
10 14 (9.33%) Product Management
11 11 (7.33%) SOA
11 11 (7.33%) Disaster Recovery
12 10 (6.67%) Load Balancing
12 10 (6.67%) Performance Management
12 10 (6.67%) Supplier Management
12 10 (6.67%) Capacity Management
Programming Languages
1 13 (8.67%) SQL
2 10 (6.67%) PowerShell
3 5 (3.33%) Perl
3 5 (3.33%) Korn
4 3 (2.00%) Shell Script
5 1 (0.67%) Java
Qualifications
1 22 (14.67%) Security Cleared
2 20 (13.33%) Degree
3 19 (12.67%) SC Cleared
4 12 (8.00%) ITIL Certification
5 8 (5.33%) MOS
6 5 (3.33%) CISSP
6 5 (3.33%) OCA
6 5 (3.33%) Oracle Certification
7 3 (2.00%) MCSM
7 3 (2.00%) MCSE
7 3 (2.00%) MCSA
7 3 (2.00%) Microsoft Certification
7 3 (2.00%) CISM
7 3 (2.00%) PRINCE2 Practitioner
7 3 (2.00%) MCITP
7 3 (2.00%) MCTS
8 2 (1.33%) GCIA
8 2 (1.33%) GCIH
8 2 (1.33%) ISEB
8 2 (1.33%) PMP
Quality Assurance & Compliance
1 38 (25.33%) SLA
2 10 (6.67%) QA
3 7 (4.67%) ISO/IEC 27001
4 3 (2.00%) CESG Infosec
4 3 (2.00%) ISO/IEC 20000
5 1 (0.67%) ISO 9001
System Software
1 13 (8.67%) Active Directory
2 11 (7.33%) VMware Infrastructure
3 10 (6.67%) Hyper-V
4 3 (2.00%) Snort
5 1 (0.67%) VMware ESX
5 1 (0.67%) Microsoft App-V
5 1 (0.67%) VMware ESXi
5 1 (0.67%) Microsoft Virtual Server
Systems Management
1 11 (7.33%) Tivoli
1 11 (7.33%) WSUS
2 9 (6.00%) OpenView
3 7 (4.67%) Netcool
3 7 (4.67%) NSN NetAct
4 5 (3.33%) TeMIP
4 5 (3.33%) OVPI
4 5 (3.33%) HP NNM
5 1 (0.67%) Nagios
5 1 (0.67%) SCCM
Vendors
1 33 (22.00%) Huawei
2 23 (15.33%) IBM
3 21 (14.00%) Microsoft
4 14 (9.33%) VMware
4 14 (9.33%) Cisco
5 11 (7.33%) HP
6 9 (6.00%) BMC
7 8 (5.33%) Remedy
7 8 (5.33%) Ericsson
7 8 (5.33%) Red Hat
8 7 (4.67%) EMC
8 7 (4.67%) Oracle
8 7 (4.67%) Nokia Solutions and Networks
9 3 (2.00%) CheckPoint
9 3 (2.00%) McAfee
9 3 (2.00%) Symantec
9 3 (2.00%) Sourcefire
10 2 (1.33%) NetCracker
10 2 (1.33%) Fujitsu
10 2 (1.33%) Amdocs
Reading, Berkshire
Global Technology Solutions Ltd
Salary: £20000 - £21000 per annum
Posted: 2 days ago
Reading
Nicoll Curtin
Salary: £50000 - £60000 per annum + benefits
Posted: 11 days ago
Reading, Berkshire
ECMWF
Salary: £74,973 per annum
Posted: 13 days ago