The table below looks at the statistics for Service Management skills in IT jobs advertised for the Reading region. Included is a guide to the average salaries offered in IT jobs that have cited Service Management over the 3 months to 30 October 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
30 Oct 2014
Same period 2013 Same period 2012
Service Management
Rank 35 77 71
Rank change year-on-year
+42 -6
Permanent jobs citing Service Management 149 69 69
As % of all permanent IT jobs located in Reading 5.75% 2.79% 3.37%
As % of the Processes & Methodologies category 7.31% 3.57% 4.47%
Number of salaries quoted 82 24 46
Average salary £47,500 £60,000 £45,000
Average salary % change year-on-year
-20.83% +33.33%
90% offered a salary of more than £35,000 £53,600 £21,000
10% offered a salary of more than £69,500 £70,250 £57,500
UK excluding London average salary £42,500 £45,000 £41,500
% change year-on-year
-5.55% +8.43%
Service Management
Berkshire

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Reading region.

Processes & Methodologies Category
Reading
Permanent IT job ads with a match in the
Processes & Methodologies category
2038 1933 1545
As % of all permanent IT jobs located in Reading 78.63% 78.23% 75.40%
Number of salaries quoted 1332 1502 1265
Average salary £52,500 £47,000 £47,500
Average salary % change year-on-year
+11.70% -1.05%
90% offered a salary of more than £33,850 £32,500 £30,000
10% offered a salary of more than £77,500 £65,000 £70,000
UK excluding London average salary £42,500 £42,500 £40,000
% change year-on-year
- +6.25%

Service Management
Jobs Demand Trend in Reading

This chart provides a 3-month moving total of permanent IT jobs citing Service Management across the Reading region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in Reading

Service Management
Salary Trend in Reading

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the Reading region.

Service Management Salary Trend in Reading

Service Management
Salary Histogram in Reading

This chart provides a salary histogram for IT jobs citing Service Management across the Reading region over the 3 months to 30 October 2014.

Service Management Salary Histogram in Reading

Service Management
Top 30 Related IT Skills in Reading

For the 6 months to 30 October 2014, IT jobs across the Reading region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management.

1 139 (65.26%) ITIL
2 85 (39.91%) Telecoms
3 77 (36.15%) Service Delivery
4 56 (26.29%) SLA
5 39 (18.31%) Project Management
6 37 (17.37%) Degree
7 32 (15.02%) Finance
8 31 (14.55%) Microsoft
9 30 (14.08%) Huawei
10 29 (13.62%) Change Management
10 29 (13.62%) Continuous Improvement
11 27 (12.68%) UNIX
12 25 (11.74%) SQL
13 20 (9.39%) eTOM
13 20 (9.39%) Incident Management
13 20 (9.39%) Matrix Management
13 20 (9.39%) PCI DSS
13 20 (9.39%) Windows
14 19 (8.92%) CRM
15 18 (8.45%) Analytical Skills
16 17 (7.98%) Product Management
16 17 (7.98%) Marketing
17 16 (7.51%) SaaS
17 16 (7.51%) IBM
17 16 (7.51%) Front Office
18 15 (7.04%) ITSM
18 15 (7.04%) Wireless
18 15 (7.04%) Netcool
18 15 (7.04%) Linux
19 14 (6.57%) PRINCE2

Service Management
Top Related IT Skills in Reading by Category

For the 6 months to 30 October 2014, IT jobs across the Reading region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 4 (1.88%) SharePoint
1 4 (1.88%) Blackberry Enterprise Server
2 3 (1.41%) IBM HTTP Server
2 3 (1.41%) WebSphere
2 3 (1.41%) Oracle HTTP Server
2 3 (1.41%) Apache
2 3 (1.41%) Tomcat
3 1 (0.47%) IIS
3 1 (0.47%) IBM Notes
3 1 (0.47%) BizTalk Server
3 1 (0.47%) SAS
Applications
1 8 (3.76%) MS Office
2 5 (2.35%) MS Excel
3 2 (0.94%) MS Visio
Business Applications
1 4 (1.88%) Oracle Applications
2 2 (0.94%) Dynamics CRM
3 1 (0.47%) Oracle EBS R12
3 1 (0.47%) Oracle Financials
3 1 (0.47%) Agresso
Cloud Services
1 16 (7.51%) SaaS
2 11 (5.16%) Cloud Computing
3 1 (0.47%) Microsoft Azure
3 1 (0.47%) PaaS
Communications & Networking
1 15 (7.04%) Wireless
2 13 (6.10%) Broadband
3 10 (4.69%) VPN
3 10 (4.69%) Radio Access Network
4 8 (3.76%) ATM
4 8 (3.76%) CDMA
4 8 (3.76%) UMTS
4 8 (3.76%) NGN
4 8 (3.76%) DSLAM
5 7 (3.29%) SDH
6 5 (2.35%) 4G
7 4 (1.88%) VoLTE
7 4 (1.88%) 3G
8 3 (1.41%) Firewall
8 3 (1.41%) HTTP
8 3 (1.41%) Internet
9 2 (0.94%) IPsec
10 1 (0.47%) Wireshark
10 1 (0.47%) NAS
10 1 (0.47%) DWDM
Database & Business Intelligence
1 4 (1.88%) SQL Server
2 3 (1.41%) DB2
2 3 (1.41%) MySQL
Development Applications
1 1 (0.47%) Visual Studio
1 1 (0.47%) Fiddler
General
1 85 (39.91%) Telecoms
2 32 (15.02%) Finance
3 17 (7.98%) Marketing
4 16 (7.51%) Front Office
5 14 (6.57%) Billing
6 12 (5.63%) Banking
7 8 (3.76%) Retail
8 4 (1.88%) Legal
9 2 (0.94%) Advertising
9 2 (0.94%) Automotive
10 1 (0.47%) Back Office
10 1 (0.47%) Electronics
10 1 (0.47%) Publishing
10 1 (0.47%) Financial Institution
Job Titles
1 22 (10.33%) Service Manager
2 20 (9.39%) Account Manager
3 17 (7.98%) Change Manager
3 17 (7.98%) Incident Manager
4 15 (7.04%) Support Specialist
5 14 (6.57%) Delivery Manager
6 13 (6.10%) Applications Support
7 11 (5.16%) Services Delivery Manager
7 11 (5.16%) Analyst
7 11 (5.16%) Technical Design Authority
8 10 (4.69%) Report Manager
9 9 (4.23%) Architect
10 8 (3.76%) Applications Specialist
10 8 (3.76%) Release Manager
10 8 (3.76%) Applications Support Specialist
11 7 (3.29%) Products Support Specialist
11 7 (3.29%) Product Specialist
11 7 (3.29%) Configuration Manager
11 7 (3.29%) Consultant
11 7 (3.29%) Test Manager
Libraries, Frameworks & Software Standards
1 4 (1.88%) .NET
1 4 (1.88%) CSS
2 3 (1.41%) J2EE
2 3 (1.41%) WebSphere MQ
2 3 (1.41%) Web Services
2 3 (1.41%) HTML
3 2 (0.94%) XML
3 2 (0.94%) Ajax
4 1 (0.47%) .NET Framework
4 1 (0.47%) Application Packaging
4 1 (0.47%) ASP.NET
4 1 (0.47%) SOAP
4 1 (0.47%) CGI
Miscellaneous
1 18 (8.45%) Analytical Skills
2 12 (5.63%) CMDB
3 8 (3.76%) Management Information System
4 7 (3.29%) Computer Science
4 7 (3.29%) Enterprise Software
5 4 (1.88%) Blackberry
6 3 (1.41%) Physics
7 2 (0.94%) Mathematics
8 1 (0.47%) Video Conferencing
8 1 (0.47%) Mainframe
8 1 (0.47%) CCTV
Operating Systems
1 27 (12.68%) UNIX
2 20 (9.39%) Windows
3 15 (7.04%) Linux
4 6 (2.82%) Windows 7
5 1 (0.47%) Windows XP
5 1 (0.47%) Windows Vista
5 1 (0.47%) Solaris
Processes & Methodologies
1 139 (65.26%) ITIL
2 77 (36.15%) Service Delivery
3 39 (18.31%) Project Management
4 29 (13.62%) Change Management
4 29 (13.62%) Continuous Improvement
5 20 (9.39%) eTOM
5 20 (9.39%) Incident Management
5 20 (9.39%) Matrix Management
6 19 (8.92%) CRM
7 17 (7.98%) Product Management
8 15 (7.04%) ITSM
9 14 (6.57%) PRINCE2
10 13 (6.10%) Release Management
11 12 (5.63%) Agile Software Development
11 12 (5.63%) Coaching
12 10 (4.69%) Performance Management
12 10 (4.69%) Stakeholder Management
13 9 (4.23%) Problem Management
14 8 (3.76%) Validation
14 8 (3.76%) E-Commerce
Programming Languages
1 25 (11.74%) SQL
2 4 (1.88%) Korn
3 3 (1.41%) Shell Script
3 3 (1.41%) AWK
3 3 (1.41%) C#
3 3 (1.41%) JavaScript
3 3 (1.41%) Perl
3 3 (1.41%) Bash Shell
3 3 (1.41%) sed
4 2 (0.94%) C++
4 2 (0.94%) Java
5 1 (0.47%) PowerShell
Qualifications
1 37 (17.37%) Degree
2 10 (4.69%) SC Cleared
2 10 (4.69%) Security Cleared
3 8 (3.76%) PMP
3 8 (3.76%) PMI Certification
4 7 (3.29%) ITIL Certification
5 4 (1.88%) ITIL Foundation Certificate
6 1 (0.47%) MOS
6 1 (0.47%) OCA
6 1 (0.47%) Oracle Certification
Quality Assurance & Compliance
1 56 (26.29%) SLA
2 20 (9.39%) PCI DSS
3 4 (1.88%) ISO 9001
3 4 (1.88%) ISO/IEC 27001
4 2 (0.94%) QA
5 1 (0.47%) Sarbanes-Oxley
System Software
1 8 (3.76%) VMware Infrastructure
2 7 (3.29%) Active Directory
3 3 (1.41%) Tivoli Directory Server
4 2 (0.94%) Hyper-V
5 1 (0.47%) VMware ESX
5 1 (0.47%) Microsoft App-V
5 1 (0.47%) Microsoft Virtual Server
Systems Management
1 15 (7.04%) Netcool
2 14 (6.57%) Tivoli
3 8 (3.76%) OpenView
3 8 (3.76%) TeMIP
3 8 (3.76%) HP NNM
3 8 (3.76%) OVPI
4 4 (1.88%) NetBackup
5 3 (1.41%) NSN NetAct
6 2 (0.94%) WSUS
7 1 (0.47%) SCCM
Vendors
1 31 (14.55%) Microsoft
2 30 (14.08%) Huawei
3 16 (7.51%) IBM
4 13 (6.10%) VMware
5 10 (4.69%) HP
6 9 (4.23%) Oracle
7 8 (3.76%) BMC
7 8 (3.76%) Remedy
8 5 (2.35%) Citrix
9 3 (1.41%) Ericsson
9 3 (1.41%) Cisco
9 3 (1.41%) EMC
9 3 (1.41%) Amdocs
9 3 (1.41%) Cramer
9 3 (1.41%) Ab Initio
9 3 (1.41%) Nokia Solutions and Networks
9 3 (1.41%) ServiceNow
9 3 (1.41%) NetCracker
10 2 (0.94%) Salesforce.com
10 2 (0.94%) BT
Reading, Berkshire
Bentley Whitaker
Salary: From £22,000 to £27,000 per annum
Posted: Yesterday
Reading
People Source
Salary: £50000 - £60000 per annum + Benefits
Posted: Yesterday
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JM
Salary: £65000 - £75000 per annum + Benefits
Posted: Yesterday
Reading, Berkshire
SJB Corporate Ltd
Salary: From £55,000 to £70,000 per annum
Posted: Yesterday
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Opus Resourcing Ltd
Salary: £60000 - £65000 per annum + £6k Car Allow + Bonus to 20%
Posted: 2 days ago
Reading, Berkshire
CGI
Salary: £35000 - £50000 per annum + excellent benefits
Posted: 14 days ago
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CGI
Salary: £45000 - £70000 per annum + excellent benefits
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CGI
Salary: £45,000 - £55,000 per annum + excellent benefits
Posted: 15 days ago
Reading, Berkshire
Pepsico Beverages International Ltd
Salary: £25,000 per annum depending on experience
Posted: 20 days ago