The table below looks at the statistics for Service Management skills in IT jobs advertised for the Reading region. Included is a guide to the average salaries offered in IT jobs that have cited Service Management over the 3 months to 12 February 2016 with a comparison to the same period in the previous 2 years.

Location
3 months to
12 Feb 2016
Same period 2015 Same period 2014
Service Management
Rank 85 54 92
Rank change year-on-year
-31 +38
Permanent jobs citing Service Management 54 104 56
As % of all permanent IT jobs located in Reading 2.57% 4.33% 2.46%
As % of the Processes & Methodologies category 3.02% 5.12% 3.00%
Number of salaries quoted 38 48 15
Average salary £51,250 £50,000 £45,000
Average salary % change year-on-year
+2.50% +11.11%
90% offered a salary of more than £45,000 £21,000 £43,500
10% offered a salary of more than £89,750 £70,000 £58,800
UK excluding London average salary £43,000 £45,000 £42,500
% change year-on-year
-4.44% +5.88%
Service Management
Berkshire

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Reading region.

Processes & Methodologies Category
Reading
Permanent IT job ads with a match in the
Processes & Methodologies category
1786 2031 1865
As % of all permanent IT jobs located in Reading 84.97% 84.48% 82.01%
Number of salaries quoted 1407 1381 1400
Average salary £50,000 £50,000 £50,000
90% offered a salary of more than £32,500 £34,000 £32,500
10% offered a salary of more than £67,500 £67,500 £75,000
UK excluding London average salary £45,000 £42,500 £42,500
% change year-on-year
+5.88% -

Service Management
Jobs Demand Trend in Reading

This chart provides a 3-month moving total of permanent IT jobs citing Service Management across the Reading region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in Reading

Service Management
Salary Trend in Reading

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the Reading region.

Service Management Salary Trend in Reading

Service Management
Salary Histogram in Reading

This chart provides a salary histogram for IT jobs citing Service Management across the Reading region over the 3 months to 12 February 2016.

Service Management Salary Histogram in Reading

Service Management
Top 30 Related IT Skills in Reading

For the 6 months to 12 February 2016, IT jobs across the Reading region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management.

1 108 (67.92%) ITIL
2 57 (35.85%) Finance
3 53 (33.33%) Data Centre
4 42 (26.42%) ITSM
5 38 (23.90%) Project Management
6 36 (22.64%) Degree
7 33 (20.75%) Telecoms
8 31 (19.50%) Service Delivery
9 30 (18.87%) Windows
9 30 (18.87%) Mentoring
10 29 (18.24%) SaaS
11 27 (16.98%) QA
11 27 (16.98%) Linux
12 26 (16.35%) Capacity Management
13 25 (15.72%) Change Management
14 24 (15.09%) ITIL V3
15 23 (14.47%) Smart Meter
15 23 (14.47%) SLA
15 23 (14.47%) Big Data
16 21 (13.21%) Unix
16 21 (13.21%) Java
16 21 (13.21%) Problem Management
17 20 (12.58%) Predictive Analytics
17 20 (12.58%) Product Management
17 20 (12.58%) Cisco
17 20 (12.58%) ISO 9001
17 20 (12.58%) Analytics
18 19 (11.95%) Microsoft
18 19 (11.95%) Oracle
18 19 (11.95%) Firewall

Service Management
Top Related IT Skills in Reading by Category

For the 6 months to 12 February 2016, IT jobs across the Reading region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 5 (3.14%) WebLogic
2 1 (0.63%) IBM Notes
2 1 (0.63%) SharePoint
Applications
1 17 (10.69%) MS Excel
2 8 (5.03%) SPSS
3 1 (0.63%) MS Office
Business Applications
1 11 (6.92%) Remedy ITSM
2 8 (5.03%) SAP CO
2 8 (5.03%) SAP FI
2 8 (5.03%) SAP FI/CO
2 8 (5.03%) SAP HCM
2 8 (5.03%) SAP HR
2 8 (5.03%) SAP SRM
3 3 (1.89%) SAP MM
3 3 (1.89%) SAP SD
Cloud Services
1 29 (18.24%) SaaS
2 8 (5.03%) SuccessFactors
3 1 (0.63%) PaaS
Communications & Networking
1 19 (11.95%) Firewall
2 18 (11.32%) Cisco Nexus
2 18 (11.32%) DNS
2 18 (11.32%) HTTP
2 18 (11.32%) SMTP
3 17 (10.69%) Wireless
4 12 (7.55%) Cisco IOS
4 12 (7.55%) Fibre Channel
5 11 (6.92%) 4G
6 10 (6.29%) Broadband
7 7 (4.40%) LAN
7 7 (4.40%) WAN
8 6 (3.77%) BGP
8 6 (3.77%) EIGRP
8 6 (3.77%) HSRP
8 6 (3.77%) Multicast
8 6 (3.77%) OSPF
8 6 (3.77%) Spanning Tree
8 6 (3.77%) VLAN
8 6 (3.77%) VoIP
Database & Business Intelligence
1 23 (14.47%) Big Data
2 9 (5.66%) BusinessObjects
3 8 (5.03%) SAP BI
3 8 (5.03%) SAP BW
4 5 (3.14%) Oracle Database
4 5 (3.14%) Oracle Database 11g
4 5 (3.14%) Oracle Reports
4 5 (3.14%) SQL Server
5 3 (1.89%) MySQL
5 3 (1.89%) PostgreSQL
5 3 (1.89%) RDBMS
5 3 (1.89%) Relational Database
Development Applications
1 8 (5.03%) ERwin
2 5 (3.14%) Eclipse
General
1 57 (35.85%) Finance
2 33 (20.75%) Telecoms
3 14 (8.81%) Front Office
4 9 (5.66%) Marketing
5 8 (5.03%) Retail
6 7 (4.40%) Banking
7 6 (3.77%) Pharmaceutical
8 4 (2.52%) Advertising
8 4 (2.52%) Billing
9 1 (0.63%) Back Office
Job Titles
1 24 (15.09%) Analyst
2 19 (11.95%) Account Manager
2 19 (11.95%) Infrastructure Engineer
3 18 (11.32%) Platform Engineer
4 15 (9.43%) Infrastructure Services Engineer
5 14 (8.81%) Business Manager
5 14 (8.81%) Business Relationship Manager
5 14 (8.81%) Incident Manager
5 14 (8.81%) Relationships Manager
5 14 (8.81%) Sales Manager
6 12 (7.55%) Telecoms Account Manager
6 12 (7.55%) Telecoms Manager
6 12 (7.55%) VMware Engineer
7 11 (6.92%) Support Analyst
7 11 (6.92%) Technical Leader
8 10 (6.29%) Windows Engineer
8 10 (6.29%) Windows Infrastructure Engineer
9 9 (5.66%) Project Manager
9 9 (5.66%) Service Manager
10 8 (5.03%) Business Analyst
Libraries, Frameworks & Software Standards
1 5 (3.14%) JMS
2 4 (2.52%) CSS
2 4 (2.52%) HTML
2 4 (2.52%) Web Services
3 3 (1.89%) Hibernate
3 3 (1.89%) jQuery
3 3 (1.89%) REST
3 3 (1.89%) SOAP
3 3 (1.89%) Spring
4 1 (0.63%) .NET
4 1 (0.63%) Ajax
4 1 (0.63%) COM
4 1 (0.63%) XML
Miscellaneous
1 53 (33.33%) Data Centre
2 23 (14.47%) Smart Meter
3 18 (11.32%) Client/Server
4 16 (10.06%) Management Information System
5 12 (7.55%) EMC VNX
6 8 (5.03%) Freedom of Information
7 7 (4.40%) Analytical Skills
8 5 (3.14%) Computer Science
8 5 (3.14%) Mathematics
9 4 (2.52%) NGOSS
10 3 (1.89%) CMDB
10 3 (1.89%) Digital Media
10 3 (1.89%) IPTV
10 3 (1.89%) Mobile App
10 3 (1.89%) STB
11 2 (1.26%) Data Integration
12 1 (0.63%) BBC
12 1 (0.63%) Private Cloud
12 1 (0.63%) Public Cloud
12 1 (0.63%) User Experience
Operating Systems
1 30 (18.87%) Windows
2 27 (16.98%) Linux
3 21 (13.21%) Unix
4 5 (3.14%) Windows Server
5 3 (1.89%) Mac OS X
6 2 (1.26%) Red Hat Enterprise Linux
6 2 (1.26%) Windows 7
Processes & Methodologies
1 108 (67.92%) ITIL
2 42 (26.42%) ITSM
3 38 (23.90%) Project Management
4 31 (19.50%) Service Delivery
5 30 (18.87%) Mentoring
6 26 (16.35%) Capacity Management
7 25 (15.72%) Change Management
8 24 (15.09%) ITIL V3
9 21 (13.21%) Problem Management
10 20 (12.58%) Analytics
10 20 (12.58%) Predictive Analytics
10 20 (12.58%) Product Management
11 18 (11.32%) Load Balancing
12 17 (10.69%) Vulnerability Management
13 16 (10.06%) Agile Software Development
13 16 (10.06%) CRM
13 16 (10.06%) Incident Management
14 15 (9.43%) Stakeholder Management
15 14 (8.81%) Ticket Management
16 13 (8.18%) Quality Management
Programming Languages
1 21 (13.21%) Java
2 14 (8.81%) Perl
3 13 (8.18%) Shell Script
4 12 (7.55%) PowerShell
4 12 (7.55%) Python
4 12 (7.55%) Ruby
5 3 (1.89%) SQL
6 1 (0.63%) C#
6 1 (0.63%) C++
6 1 (0.63%) JavaScript
Qualifications
1 36 (22.64%) Degree
2 11 (6.92%) CITP
3 9 (5.66%) SC Cleared
3 9 (5.66%) Security Cleared
4 8 (5.03%) ITIL Certification
5 6 (3.77%) CCIE
5 6 (3.77%) CCNP
5 6 (3.77%) CCNP Voice
5 6 (3.77%) CCVP
5 6 (3.77%) Cisco Certification
6 1 (0.63%) PRINCE2 Certification
Quality Assurance & Compliance
1 27 (16.98%) QA
2 23 (14.47%) SLA
3 20 (12.58%) ISO 9001
4 12 (7.55%) ISO/IEC 20000
5 8 (5.03%) TickIT
6 3 (1.89%) ISO/IEC 27001
System Software
1 12 (7.55%) VMware ESX
1 12 (7.55%) VMware ESXi
1 12 (7.55%) VMware Infrastructure
1 12 (7.55%) vSphere
2 6 (3.77%) Active Directory
Systems Management
1 12 (7.55%) Red Hat Spacewalk
1 12 (7.55%) SCCM
1 12 (7.55%) WSUS
2 6 (3.77%) Cisco UCCE
3 1 (0.63%) Zenoss
Vendors
1 20 (12.58%) Cisco
2 19 (11.95%) Microsoft
2 19 (11.95%) Oracle
3 15 (9.43%) Huawei
3 15 (9.43%) Remedy
4 12 (7.55%) Citrix
4 12 (7.55%) EMC
4 12 (7.55%) Qualys
4 12 (7.55%) Red Hat
4 12 (7.55%) VMware
5 11 (6.92%) SAP
6 8 (5.03%) Ariba
7 7 (4.40%) Salesforce.com
8 6 (3.77%) LANDesk
9 5 (3.14%) Altiris
9 5 (3.14%) FrontRange
10 3 (1.89%) ServiceNow
11 1 (0.63%) Ericsson
11 1 (0.63%) JD Edwards
11 1 (0.63%) Nokia
Reading, Berkshire
83Zero
Salary: From £28,000 to £35,000 per annum
Posted: 10 hours ago
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83Zero
Salary: From £40,000 to £45,000 per annum
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Salary: £45000 - £57000 per annum + Benefits
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Ashton Consulting Group Ltd
Salary: £45000 - £55000 per annum, Benefits +Benefits
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Randstad Technologies
Salary: £55000.00 per annum
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Salary: £45000 - £55000 per annum + Excellent Benefits
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