The table below looks at the statistics for Service Management skills in IT jobs advertised for the Reading region. Included is a guide to the salaries offered in IT jobs that have cited Service Management over the 3 months to 1 July 2016 with a comparison to the same period over the previous 2 years.

3 months to
1 Jul 2016
Same period 2015 Same period 2014
Service Management
Rank 103 78 79
Rank change year-on-year
-25 +1
Permanent jobs citing Service Management 33 66 71
As % of all permanent IT jobs located in Reading 1.84% 2.90% 2.90%
As % of the Processes & Methodologies category 2.08% 3.45% 3.56%
Number of salaries quoted 14 40 46
Median salary £47,500 £57,500 £58,500
Median salary % change year-on-year
-17.39% -1.70%
90% offered a salary of more than £41,500 £31,500 £21,000
10% offered a salary of more than £55,000 £78,000 £100,000
UK excluding London median salary £42,500 £45,000 £45,000
% change year-on-year
-5.55% -
Service Management
Berkshire

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Reading region.

Processes & Methodologies Category
Reading
Permanent IT job ads with a match in the
Processes & Methodologies category
1587 1912 1994
As % of all permanent IT jobs located in Reading 88.41% 84.08% 81.45%
Number of salaries quoted 1227 1391 1389
Median salary £50,000 £50,000 £50,000
90% offered a salary of more than £37,500 £35,000 £35,000
10% offered a salary of more than £70,000 £77,500 £75,000
UK excluding London median salary £45,000 £44,000 £42,500
% change year-on-year
+2.27% +3.52%

Service Management
Jobs Demand Trend in Reading

The demand trend of job ads across the Reading region citing Service Management as a proportion of all IT jobs with a match in the Processes & Methodologies category.

Service Management Jobs Demand Trend in Reading

Service Management
Salary Trend in Reading

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the Reading region.

Service Management Salary Trend in Reading

Service Management
Salary Histogram in Reading

This chart provides a salary histogram for IT jobs citing Service Management across the Reading region over the 3 months to 1 July 2016.

Service Management Salary Histogram in Reading

Service Management
Top 30 Related IT Skills in Reading

For the 6 months to 1 July 2016, IT jobs citing Service Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Reading region with a requirement for Service Management.

1 51 (65.38%) ITIL
2 30 (38.46%) Telecoms
3 21 (26.92%) Finance
4 19 (24.36%) SLA
5 17 (21.79%) Incident Management
6 16 (20.51%) CRM
7 15 (19.23%) Service Delivery
7 15 (19.23%) Front Office
8 14 (17.95%) Stakeholder Management
8 14 (17.95%) Ticket Management
9 13 (16.67%) Data Centre
10 12 (15.38%) ITSM
11 11 (14.10%) Banking
11 11 (14.10%) Product Management
12 10 (12.82%) Huawei
12 10 (12.82%) Project Management
13 9 (11.54%) Unix
14 8 (10.26%) SaaS
15 7 (8.97%) Smart Meter
15 7 (8.97%) Degree
15 7 (8.97%) Big Data
15 7 (8.97%) Windows
15 7 (8.97%) Agile Software Development
15 7 (8.97%) Change Management
16 6 (7.69%) Billing
16 6 (7.69%) Business Continuity
16 6 (7.69%) SQL
16 6 (7.69%) Marketing
16 6 (7.69%) SCCM
16 6 (7.69%) Security Cleared

Service Management
Top Related IT Skills in Reading by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 2 (2.56%) SPSS
2 1 (1.28%) MS Excel
Business Applications
1 2 (2.56%) SAP CO
1 2 (2.56%) SAP FI
1 2 (2.56%) SAP FI/CO
1 2 (2.56%) SAP HCM
1 2 (2.56%) SAP HR
1 2 (2.56%) SAP SRM
2 1 (1.28%) assyst
Cloud Services
1 8 (10.26%) SaaS
2 2 (2.56%) SuccessFactors
3 1 (1.28%) IaaS
3 1 (1.28%) Microsoft Azure
3 1 (1.28%) Office 365
Communications & Networking
1 5 (6.41%) Broadband
1 5 (6.41%) Firewall
2 4 (5.13%) 4G
2 4 (5.13%) Cisco IOS
2 4 (5.13%) Cisco Nexus
2 4 (5.13%) Fibre Channel
2 4 (5.13%) Wireless
3 2 (2.56%) ATM
4 1 (1.28%) Ethernet
4 1 (1.28%) Frame Relay
4 1 (1.28%) Intelligent Network
4 1 (1.28%) LAN
4 1 (1.28%) NGN
4 1 (1.28%) SDH
4 1 (1.28%) Skype
4 1 (1.28%) SMTP
4 1 (1.28%) Spanning Tree
4 1 (1.28%) VLAN
4 1 (1.28%) WAN
4 1 (1.28%) Wi-Fi
Database & Business Intelligence
1 7 (8.97%) Big Data
2 2 (2.56%) BusinessObjects
2 2 (2.56%) GIS
2 2 (2.56%) SAP BI
2 2 (2.56%) SAP BW
3 1 (1.28%) Relational Database
Development Applications
1 2 (2.56%) ERwin
General
1 30 (38.46%) Telecoms
2 21 (26.92%) Finance
3 15 (19.23%) Front Office
4 11 (14.10%) Banking
5 6 (7.69%) Billing
5 6 (7.69%) Marketing
6 3 (3.85%) Advertising
6 3 (3.85%) Back Office
7 2 (2.56%) French Language
7 2 (2.56%) Retail
Job Titles
1 17 (21.79%) Incident Manager
2 11 (14.10%) Analyst
2 11 (14.10%) Service Manager
3 6 (7.69%) Service Analyst
4 5 (6.41%) Account Manager
4 5 (6.41%) Telecoms Manager
5 4 (5.13%) CRM Manager
5 4 (5.13%) VMware Engineer
6 3 (3.85%) Business Manager
6 3 (3.85%) Business Relationship Manager
6 3 (3.85%) Delivery Manager
6 3 (3.85%) Relationships Manager
6 3 (3.85%) Senior VMware Engineer
6 3 (3.85%) Technical Leader
6 3 (3.85%) Telecoms Account Manager
6 3 (3.85%) Workflow Analyst
7 2 (2.56%) Operations Analyst
7 2 (2.56%) Security Specialist
7 2 (2.56%) Senior Manager
7 2 (2.56%) Support Analyst
Libraries, Frameworks & Software Standards
1 2 (2.56%) CGI
2 1 (1.28%) Web Services
Miscellaneous
1 13 (16.67%) Data Centre
2 7 (8.97%) Smart Meter
3 5 (6.41%) Analytical Skills
4 4 (5.13%) EMC VNX
5 3 (3.85%) Management Information System
6 2 (2.56%) Freedom of Information
6 2 (2.56%) Mobile App
6 2 (2.56%) Virtual Team
7 1 (1.28%) IPTV
7 1 (1.28%) STB
Operating Systems
1 9 (11.54%) Unix
2 7 (8.97%) Windows
3 5 (6.41%) Linux
4 2 (2.56%) Windows Server 2008
5 1 (1.28%) Windows 10
5 1 (1.28%) Windows Server
Processes & Methodologies
1 51 (65.38%) ITIL
2 17 (21.79%) Incident Management
3 16 (20.51%) CRM
4 15 (19.23%) Service Delivery
5 14 (17.95%) Stakeholder Management
5 14 (17.95%) Ticket Management
6 12 (15.38%) ITSM
7 11 (14.10%) Product Management
8 10 (12.82%) Project Management
9 7 (8.97%) Agile Software Development
9 7 (8.97%) Change Management
10 6 (7.69%) Business Continuity
11 5 (6.41%) Configuration Management
11 5 (6.41%) Continuous Improvement
11 5 (6.41%) Performance Management
11 5 (6.41%) Predictive Analytics
11 5 (6.41%) PRINCE
11 5 (6.41%) Quality Management
11 5 (6.41%) Scrum
11 5 (6.41%) Trend Analysis
Programming Languages
1 6 (7.69%) SQL
2 4 (5.13%) Java
2 4 (5.13%) Perl
2 4 (5.13%) PowerShell
2 4 (5.13%) Python
2 4 (5.13%) Ruby
2 4 (5.13%) Shell Script
Qualifications
1 7 (8.97%) Degree
2 6 (7.69%) Security Cleared
3 5 (6.41%) ITIL Certification
4 4 (5.13%) CISSP
4 4 (5.13%) CITP
4 4 (5.13%) SC Cleared
5 3 (3.85%) CISA
5 3 (3.85%) CISM
6 2 (2.56%) Cisco Certification
7 1 (1.28%) CCNA
7 1 (1.28%) CCNP
7 1 (1.28%) GIAC
Quality Assurance & Compliance
1 19 (24.36%) SLA
2 5 (6.41%) ISO 9001
2 5 (6.41%) ISO/IEC 20000
3 4 (5.13%) QA
4 2 (2.56%) ISO/IEC 27001
4 2 (2.56%) TickIT
System Software
1 5 (6.41%) VMware Infrastructure
2 4 (5.13%) VMware ESX
2 4 (5.13%) VMware ESXi
2 4 (5.13%) vSphere
3 3 (3.85%) Active Directory
4 1 (1.28%) Virtual Machines
Systems Management
1 6 (7.69%) SCCM
2 5 (6.41%) WSUS
3 4 (5.13%) Red Hat Spacewalk
4 1 (1.28%) Backup Exec
4 1 (1.28%) SCOM
Vendors
1 10 (12.82%) Huawei
2 5 (6.41%) Cisco
2 5 (6.41%) EMC
2 5 (6.41%) VMware
3 4 (5.13%) Citrix
3 4 (5.13%) Qualys
3 4 (5.13%) Red Hat
3 4 (5.13%) SAP
4 3 (3.85%) Microsoft
5 2 (2.56%) Ariba
5 2 (2.56%) Oracle
6 1 (1.28%) CheckPoint
6 1 (1.28%) Hitachi
6 1 (1.28%) HP
6 1 (1.28%) Intel Security
6 1 (1.28%) IronPort
6 1 (1.28%) Juniper
6 1 (1.28%) Kaseya
6 1 (1.28%) NetApp
6 1 (1.28%) Splunk
Reading, Berkshire
Coal IT Services
Salary: From £70,000 to £75,000 per annum + benefits
Posted: 20 hours ago
Reading, Berkshire
Resource Group
Salary: From £70,000 to £75,000 per annum £70-75K + 10% Bonus
Posted: 2 days ago
Reading
TDA Group
Posted: 6 days ago
Reading
Spectrum IT
Salary: £50000 - £60000 per annum + Benefits + Training
Posted: 23 days ago
Reading, UK
Wipro
Posted: 21 days ago