The table below looks at the statistics for Service Management skills in IT jobs advertised for the Reading region. Included is a guide to the average salaries offered in IT jobs that have cited Service Management over the 3 months to 29 May 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
29 May 2015
Same period 2014 Same period 2013
Service Management
Rank 59 64 80
Rank change year-on-year
+5 +16
Permanent jobs citing Service Management 93 76 52
As % of all permanent IT jobs located in Reading 4.17% 3.24% 2.35%
As % of the Processes & Methodologies category 5.13% 4.22% 3.40%
Number of salaries quoted 30 50 35
Average salary £51,750 £58,750 £37,500
Average salary % change year-on-year
-11.91% +56.66%
90% offered a salary of more than £34,800 £21,400 £24,000
10% offered a salary of more than £65,500 £68,600 £50,000
UK excluding London average salary £45,000 £46,500 £42,500
% change year-on-year
-3.22% +9.41%
Service Management
Berkshire

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Reading region.

Processes & Methodologies Category
Reading
Permanent IT job ads with a match in the
Processes & Methodologies category
1813 1801 1528
As % of all permanent IT jobs located in Reading 81.30% 76.67% 68.98%
Number of salaries quoted 1263 1263 1197
Average salary £50,000 £50,000 £45,000
Average salary % change year-on-year
- +11.11%
90% offered a salary of more than £35,000 £32,500 £32,500
10% offered a salary of more than £75,000 £70,000 £70,000
UK excluding London average salary £44,500 £42,500 £40,000
% change year-on-year
+4.70% +6.25%

Service Management
Jobs Demand Trend in Reading

This chart provides a 3-month moving total of permanent IT jobs citing Service Management across the Reading region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in Reading

Service Management
Salary Trend in Reading

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the Reading region.

Service Management Salary Trend in Reading

Service Management
Salary Histogram in Reading

This chart provides a salary histogram for IT jobs citing Service Management across the Reading region over the 3 months to 29 May 2015.

Service Management Salary Histogram in Reading

Service Management
Top 30 Related IT Skills in Reading

For the 6 months to 29 May 2015, IT jobs across the Reading region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management.

1 102 (52.04%) ITIL
2 96 (48.98%) Telecoms
3 75 (38.27%) Service Delivery
4 61 (31.12%) SLA
5 49 (25.00%) Degree
5 49 (25.00%) Problem Management
6 48 (24.49%) Incident Management
6 48 (24.49%) Continuous Improvement
7 39 (19.90%) Microsoft
8 27 (13.78%) ITSM
9 26 (13.27%) Security Cleared
10 25 (12.76%) Change Management
11 23 (11.73%) Huawei
11 23 (11.73%) eTOM
12 22 (11.22%) Product Management
12 22 (11.22%) Finance
12 22 (11.22%) DSLAM
12 22 (11.22%) Project Management
13 21 (10.71%) MS Office
13 21 (10.71%) Agile Software Development
14 18 (9.18%) Management Information System
15 17 (8.67%) MS Excel
15 17 (8.67%) Marketing
15 17 (8.67%) Computer Science
16 16 (8.16%) SC Cleared
16 16 (8.16%) Broadband
17 15 (7.65%) Data Centre
18 14 (7.14%) CRM
18 14 (7.14%) Wireless
18 14 (7.14%) Front Office

Service Management
Top Related IT Skills in Reading by Category

For the 6 months to 29 May 2015, IT jobs across the Reading region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 8 (4.08%) Lync
2 6 (3.06%) IIS
3 3 (1.53%) SharePoint
4 2 (1.02%) OpenStack
4 2 (1.02%) Blackberry Enterprise Server
4 2 (1.02%) MS Exchange
4 2 (1.02%) Exchange Server 2003
4 2 (1.02%) Exchange Server 2007
Applications
1 21 (10.71%) MS Office
2 17 (8.67%) MS Excel
3 8 (4.08%) MS PowerPoint
4 3 (1.53%) MS Project
5 1 (0.51%) MS Visio
Business Applications
1 7 (3.57%) Agresso
Cloud Services
1 9 (4.59%) Office 365
2 3 (1.53%) Microsoft Azure
3 2 (1.02%) Cloud Computing
3 2 (1.02%) SaaS
4 1 (0.51%) Yammer
Communications & Networking
1 22 (11.22%) DSLAM
2 16 (8.16%) Broadband
3 14 (7.14%) Wireless
4 11 (5.61%) NGN
4 11 (5.61%) xDSL
4 11 (5.61%) DOCSIS
4 11 (5.61%) MPLS
4 11 (5.61%) LAN
4 11 (5.61%) PSTN
4 11 (5.61%) ATM
4 11 (5.61%) Ethernet
5 10 (5.10%) SDH
6 9 (4.59%) DWDM
7 8 (4.08%) Intrusion Detection
8 7 (3.57%) Network Security
8 7 (3.57%) TCP/IP
8 7 (3.57%) Internet
8 7 (3.57%) DSL
8 7 (3.57%) Firewall
9 5 (2.55%) 4G
Database & Business Intelligence
1 2 (1.02%) Data Warehouse
1 2 (1.02%) Data Mining
1 2 (1.02%) Hadoop
2 1 (0.51%) MySQL
2 1 (0.51%) MongoDB
2 1 (0.51%) NoSQL
2 1 (0.51%) Oracle Database 12c
2 1 (0.51%) Oracle Database
Development Applications
1 2 (1.02%) JIRA
2 1 (0.51%) PHPUnit
2 1 (0.51%) Cucumber
2 1 (0.51%) WebDriver
2 1 (0.51%) Git (software)
2 1 (0.51%) Fiddler
2 1 (0.51%) Selenium
2 1 (0.51%) Visual Studio
General
1 96 (48.98%) Telecoms
2 22 (11.22%) Finance
3 17 (8.67%) Marketing
4 14 (7.14%) Front Office
5 10 (5.10%) Billing
6 7 (3.57%) Advertising
7 3 (1.53%) Retail
7 3 (1.53%) Law
7 3 (1.53%) Legal
8 2 (1.02%) Publishing
8 2 (1.02%) Banking
9 1 (0.51%) Back Office
Job Titles
1 40 (20.41%) Problem Manager
2 21 (10.71%) Change Manager
3 19 (9.69%) Service Manager
4 17 (8.67%) Account Manager
5 15 (7.65%) Incident Manager
6 14 (7.14%) Analyst
7 11 (5.61%) Delivery Manager
7 11 (5.61%) Product Manager
7 11 (5.61%) Architect
8 9 (4.59%) Services Delivery Manager
9 8 (4.08%) Solutions Architect
9 8 (4.08%) Consultant
10 7 (3.57%) 1st Line Support Analyst
10 7 (3.57%) Security Analyst
10 7 (3.57%) Service Desk Analyst
10 7 (3.57%) Service Analyst
10 7 (3.57%) Support Analyst
10 7 (3.57%) 1st Line Support
11 6 (3.06%) Senior Analyst
11 6 (3.06%) Project Manager
Libraries, Frameworks & Software Standards
1 8 (4.08%) CGI
2 4 (2.04%) CSS
3 3 (1.53%) HTML
4 2 (1.02%) CSS3
4 2 (1.02%) jQuery
4 2 (1.02%) HTML5
5 1 (0.51%) LINQ
5 1 (0.51%) WCF
5 1 (0.51%) Silverlight
5 1 (0.51%) Ajax
5 1 (0.51%) ADO.NET
5 1 (0.51%) ASP.NET
5 1 (0.51%) COM
5 1 (0.51%) .NET
5 1 (0.51%) SAML
5 1 (0.51%) Alternative PHP Cache
5 1 (0.51%) REST
5 1 (0.51%) Windows Identity Foundation
5 1 (0.51%) FastCGI
5 1 (0.51%) Gherkin
Miscellaneous
1 18 (9.18%) Management Information System
2 17 (8.67%) Computer Science
3 15 (7.65%) Data Centre
4 11 (5.61%) GIS
5 7 (3.57%) PMI
6 6 (3.06%) Statistics
6 6 (3.06%) STB
6 6 (3.06%) IPTV
7 4 (2.04%) Analytical Skills
7 4 (2.04%) Blackberry
8 3 (1.53%) BYOD
9 2 (1.02%) Digital Media
9 2 (1.02%) Distributed Denial-of-Service
9 2 (1.02%) Replication
9 2 (1.02%) Taxonomies
10 1 (0.51%) Social Media
10 1 (0.51%) Client/Server
10 1 (0.51%) Performance Metrics
10 1 (0.51%) Private Cloud
Operating Systems
1 10 (5.10%) UNIX
1 10 (5.10%) Windows
2 6 (3.06%) Linux
3 2 (1.02%) Apple iOS
3 2 (1.02%) Windows Server 2003
3 2 (1.02%) Windows Mobile
3 2 (1.02%) Android
3 2 (1.02%) Windows Server 2008
3 2 (1.02%) Windows 7
4 1 (0.51%) CentOS
4 1 (0.51%) Red Hat Enterprise Linux
4 1 (0.51%) Ubuntu
4 1 (0.51%) Solaris
4 1 (0.51%) Debian
Processes & Methodologies
1 102 (52.04%) ITIL
2 75 (38.27%) Service Delivery
3 49 (25.00%) Problem Management
4 48 (24.49%) Incident Management
4 48 (24.49%) Continuous Improvement
5 27 (13.78%) ITSM
6 25 (12.76%) Change Management
7 23 (11.73%) eTOM
8 22 (11.22%) Product Management
8 22 (11.22%) Project Management
9 21 (10.71%) Agile Software Development
10 14 (7.14%) CRM
11 11 (5.61%) Network Design
12 10 (5.10%) Information Security
12 10 (5.10%) Root Cause Analysis
13 9 (4.59%) Resource Management
13 9 (4.59%) Migration
14 8 (4.08%) Technical Architecture
14 8 (4.08%) Business Development
14 8 (4.08%) Line Management
Programming Languages
1 7 (3.57%) SQL
2 4 (2.04%) JavaScript
3 3 (1.53%) Perl
3 3 (1.53%) Python
4 2 (1.02%) T-SQL
4 2 (1.02%) PHP
4 2 (1.02%) Bash Shell
5 1 (0.51%) Ruby
5 1 (0.51%) Java
5 1 (0.51%) C#
5 1 (0.51%) C++
5 1 (0.51%) Shell Script
Qualifications
1 49 (25.00%) Degree
2 26 (13.27%) Security Cleared
3 16 (8.16%) SC Cleared
4 10 (5.10%) DV Cleared
5 9 (4.59%) ITIL Certification
5 9 (4.59%) PMP
5 9 (4.59%) PMI Certification
6 3 (1.53%) CISSP
6 3 (1.53%) Microsoft Certification
7 2 (1.02%) HNC
7 2 (1.02%) HND
7 2 (1.02%) MCTS
7 2 (1.02%) MCITP
8 1 (0.51%) ISTQB
8 1 (0.51%) ISEB
8 1 (0.51%) MCSE
8 1 (0.51%) ISTQB Foundation Certification
Quality Assurance & Compliance
1 61 (31.12%) SLA
2 3 (1.53%) PCI DSS
2 3 (1.53%) ISO/IEC 27001
System Software
1 8 (4.08%) Terminal Services
1 8 (4.08%) VMware Infrastructure
1 8 (4.08%) XenApp
1 8 (4.08%) XenDesktop
2 7 (3.57%) Active Directory
3 1 (0.51%) UAG
Systems Management
1 12 (6.12%) SCCM
2 10 (5.10%) SCOM
3 2 (1.02%) Forefront Identity Manager
3 2 (1.02%) Netcool
4 1 (0.51%) NetBackup
4 1 (0.51%) Oracle Enterprise Manager
4 1 (0.51%) Windows Intune
Vendors
1 39 (19.90%) Microsoft
2 23 (11.73%) Huawei
3 10 (5.10%) Dell
3 10 (5.10%) Citrix
3 10 (5.10%) Computacenter
4 9 (4.59%) VMware
5 7 (3.57%) BT
6 5 (2.55%) Nokia Solutions and Networks
6 5 (2.55%) Ericsson
6 5 (2.55%) Nokia
7 3 (1.53%) Splunk
7 3 (1.53%) ArcSight
8 2 (1.02%) ServiceNow
8 2 (1.02%) HP
8 2 (1.02%) LANDesk
9 1 (0.51%) Oracle
Reading, Berkshire
Coal IT Services
Salary: Unspecified Excellent Basic + Bens
Posted: Yesterday
Reading, Berkshire
Global Technology Solutions Ltd
Salary: £60000 per annum
Posted: 3 days ago
Reading, Berkshire
Symantec
Salary: Competitive
Posted: 3 days ago
Reading, Berkshire
Pepsico Beverages International Ltd
Salary: £25,000 per annum
Posted: 7 days ago
Reading, Berkshire
AOMi
Salary: Competitive
Posted: 24 days ago