The table below looks at the statistics for Service Management skills in IT jobs advertised for the Reading region. Included is a guide to the average salaries offered in IT jobs that have cited Service Management over the 3 months to 27 February 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
27 Feb 2015
Same period 2014 Same period 2013
Service Management
Rank 51 66 100
Rank change year-on-year
+15 +34
Permanent jobs citing Service Management 105 71 36
As % of all permanent IT jobs located in Reading 4.43% 3.21% 1.82%
As % of the Processes & Methodologies category 5.50% 4.09% 2.49%
Number of salaries quoted 43 22 13
Average salary £50,000 £55,000 £41,500
Average salary % change year-on-year
-9.09% +32.53%
UK excluding London average salary £45,000 £45,000 £45,000
Service Management
Berkshire

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Reading region.

Processes & Methodologies Category
Reading
Permanent IT job ads with a match in the
Processes & Methodologies category
1909 1736 1447
As % of all permanent IT jobs located in Reading 80.62% 78.48% 73.23%
Number of salaries quoted 1313 1304 1191
Average salary £50,000 £48,500 £45,000
Average salary % change year-on-year
+3.09% +7.77%
90% offered a salary of more than £35,000 £31,000 £32,500
10% offered a salary of more than £75,000 £67,500 £67,500
UK excluding London average salary £42,500 £42,500 £40,000
% change year-on-year
- +6.25%

Service Management
Jobs Demand Trend in Reading

This chart provides a 3-month moving total of permanent IT jobs citing Service Management across the Reading region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in Reading

Service Management
Salary Trend in Reading

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the Reading region.

Service Management Salary Trend in Reading

Service Management
Salary Histogram in Reading

This chart provides a salary histogram for IT jobs citing Service Management across the Reading region over the 3 months to 27 February 2015.

Service Management Salary Histogram in Reading

Service Management
Top 30 Related IT Skills in Reading

For the 6 months to 27 February 2015, IT jobs across the Reading region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management.

1 122 (48.80%) ITIL
2 108 (43.20%) Telecoms
3 90 (36.00%) Service Delivery
4 73 (29.20%) SLA
5 50 (20.00%) Continuous Improvement
6 49 (19.60%) Degree
7 45 (18.00%) Product Management
8 43 (17.20%) Marketing
9 42 (16.80%) Huawei
10 39 (15.60%) Incident Management
10 39 (15.60%) Problem Management
11 37 (14.80%) Wireless
12 35 (14.00%) Microsoft
12 35 (14.00%) Broadband
13 34 (13.60%) CRM
14 28 (11.20%) Change Management
14 28 (11.20%) Finance
15 27 (10.80%) DSLAM
16 26 (10.40%) eTOM
17 23 (9.20%) 4G
17 23 (9.20%) Front Office
18 22 (8.80%) Project Management
19 21 (8.40%) ATM
19 21 (8.40%) NGN
20 20 (8.00%) SDH
21 18 (7.20%) SQL
21 18 (7.20%) Management Information System
22 16 (6.40%) Billing
23 15 (6.00%) Advertising
23 15 (6.00%) MS Office

Service Management
Top Related IT Skills in Reading by Category

For the 6 months to 27 February 2015, IT jobs across the Reading region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 9 (3.60%) Blackberry Enterprise Server
2 1 (0.40%) IIS
2 1 (0.40%) SharePoint
2 1 (0.40%) BizTalk Server
Applications
1 15 (6.00%) MS Office
2 8 (3.20%) MS Excel
3 1 (0.40%) MS PowerPoint
Business Applications
1 7 (2.80%) Agresso
2 1 (0.40%) Oracle Applications
2 1 (0.40%) SAP Oil and Gas
2 1 (0.40%) Dynamics CRM
2 1 (0.40%) Oracle EBS R12
2 1 (0.40%) Oracle Financials
Cloud Services
1 12 (4.80%) SaaS
2 2 (0.80%) Cloud Computing
3 1 (0.40%) Microsoft Azure
Communications & Networking
1 37 (14.80%) Wireless
2 35 (14.00%) Broadband
3 27 (10.80%) DSLAM
4 23 (9.20%) 4G
5 21 (8.40%) NGN
5 21 (8.40%) ATM
6 20 (8.00%) SDH
7 15 (6.00%) UMTS
7 15 (6.00%) CDMA
8 10 (4.00%) Ethernet
8 10 (4.00%) Internet
8 10 (4.00%) 3G
8 10 (4.00%) MPLS
8 10 (4.00%) VoLTE
9 9 (3.60%) Radio Access Network
10 8 (3.20%) DWDM
11 7 (2.80%) TCP/IP
11 7 (2.80%) VPN
12 6 (2.40%) DOCSIS
12 6 (2.40%) LAN
Database & Business Intelligence
1 2 (0.80%) SQL Server
2 1 (0.40%) Oracle Database 12c
2 1 (0.40%) Oracle Database
Development Applications
1 1 (0.40%) Visual Studio
1 1 (0.40%) Fiddler
General
1 108 (43.20%) Telecoms
2 43 (17.20%) Marketing
3 28 (11.20%) Finance
4 23 (9.20%) Front Office
5 16 (6.40%) Billing
6 15 (6.00%) Advertising
7 4 (1.60%) Banking
8 2 (0.80%) Electronics
8 2 (0.80%) Legal
9 1 (0.40%) Manufacturing
9 1 (0.40%) Retail
9 1 (0.40%) Financial Institution
Job Titles
1 45 (18.00%) Account Manager
2 32 (12.80%) Service Manager
3 26 (10.40%) Problem Manager
4 24 (9.60%) Incident Manager
5 23 (9.20%) Change Manager
6 18 (7.20%) Analyst
7 17 (6.80%) Delivery Manager
8 16 (6.40%) Services Delivery Manager
9 12 (4.80%) Service Analyst
9 12 (4.80%) Service Desk Analyst
10 11 (4.40%) Architect
10 11 (4.40%) Senior Architect
11 10 (4.00%) Solutions Architect
11 10 (4.00%) Senior Solutions Architect
12 9 (3.60%) Support Specialist
13 7 (2.80%) Support Analyst
13 7 (2.80%) 1st Line Support
13 7 (2.80%) Test Manager
13 7 (2.80%) Consultant
13 7 (2.80%) 1st Line Support Analyst
Libraries, Frameworks & Software Standards
1 2 (0.80%) .NET
2 1 (0.40%) ASP.NET
2 1 (0.40%) SOAP
2 1 (0.40%) Web Services
2 1 (0.40%) .NET Framework
2 1 (0.40%) HTML
Miscellaneous
1 18 (7.20%) Management Information System
2 13 (5.20%) Computer Science
3 11 (4.40%) Analytical Skills
4 9 (3.60%) Blackberry
5 7 (2.80%) Enterprise Software
6 6 (2.40%) STB
6 6 (2.40%) IPTV
7 4 (1.60%) Statistics
7 4 (1.60%) PMI
7 4 (1.60%) CMDB
8 3 (1.20%) GIS
9 2 (0.80%) Performance Metrics
10 1 (0.40%) Open Source
10 1 (0.40%) DTV
10 1 (0.40%) Replication
Operating Systems
1 14 (5.60%) Windows
2 11 (4.40%) UNIX
3 10 (4.00%) Windows 7
3 10 (4.00%) Linux
4 1 (0.40%) Windows XP
4 1 (0.40%) Windows Vista
4 1 (0.40%) Solaris
Processes & Methodologies
1 122 (48.80%) ITIL
2 90 (36.00%) Service Delivery
3 50 (20.00%) Continuous Improvement
4 45 (18.00%) Product Management
5 39 (15.60%) Incident Management
5 39 (15.60%) Problem Management
6 34 (13.60%) CRM
7 28 (11.20%) Change Management
8 26 (10.40%) eTOM
9 22 (8.80%) Project Management
10 14 (5.60%) Agile Software Development
10 14 (5.60%) Performance Management
11 12 (4.80%) ITSM
12 11 (4.40%) Release Management
13 10 (4.00%) Network Architecture
14 9 (3.60%) Information Security
14 9 (3.60%) PRINCE2
15 8 (3.20%) Requirements Management
16 7 (2.80%) Software Testing
16 7 (2.80%) Test Management
Programming Languages
1 18 (7.20%) SQL
2 1 (0.40%) Shell Script
2 1 (0.40%) C#
2 1 (0.40%) JavaScript
2 1 (0.40%) Perl
Qualifications
1 49 (19.60%) Degree
2 10 (4.00%) ITIL Certification
3 9 (3.60%) PMP
3 9 (3.60%) PMI Certification
4 5 (2.00%) Security Cleared
5 3 (1.20%) VCP4
5 3 (1.20%) SC Cleared
6 2 (0.80%) DV Cleared
6 2 (0.80%) HNC
6 2 (0.80%) HND
7 1 (0.40%) CISSP
7 1 (0.40%) PRINCE2 Certification
7 1 (0.40%) CISM
7 1 (0.40%) CISMP
Quality Assurance & Compliance
1 73 (29.20%) SLA
2 10 (4.00%) PCI DSS
3 1 (0.40%) Sarbanes-Oxley
System Software
1 11 (4.40%) Active Directory
2 2 (0.80%) VMware Infrastructure
Systems Management
1 3 (1.20%) Netcool
1 3 (1.20%) SCCM
2 2 (0.80%) SCOM
2 2 (0.80%) NetBackup
3 1 (0.40%) HP NNM
3 1 (0.40%) OVPI
3 1 (0.40%) TeMIP
3 1 (0.40%) Oracle Enterprise Manager
3 1 (0.40%) OpenView
3 1 (0.40%) Tivoli
Vendors
1 42 (16.80%) Huawei
2 35 (14.00%) Microsoft
3 9 (3.60%) Citrix
4 7 (2.80%) VMware
5 5 (2.00%) Nokia Solutions and Networks
5 5 (2.00%) Ericsson
5 5 (2.00%) Nokia
6 4 (1.60%) Nortel
6 4 (1.60%) Juniper
6 4 (1.60%) Cisco
7 3 (1.20%) Oracle
7 3 (1.20%) ServiceNow
7 3 (1.20%) Remedy
7 3 (1.20%) BT
8 2 (0.80%) SAP
9 1 (0.40%) IBM
9 1 (0.40%) BMC
9 1 (0.40%) HP
Reading, Berkshire
CISCO SYSTEMS LTD
Salary: Competitive
Posted: 2 days ago
Reading, Berkshire
CGI
Salary: £45000 - £70000 per annum + excellent benefits
Posted: 11 days ago
Reading, Berkshire
CGI
Salary: £60000 - £85000 per annum + excellent benefits
Posted: 12 days ago
Reading, Berkshire
Symantec
Posted: 12 days ago