The table below looks at the statistics for Service Management skills in IT jobs advertised for the Reading region. Included is a guide to the average salaries offered in IT jobs that have cited Service Management over the 3 months to 23 October 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
23 Oct 2014
Same period 2013 Same period 2012
Service Management
Rank 37 78 69
Rank change year-on-year
+41 -9
Permanent jobs citing Service Management 147 67 62
As % of all permanent IT jobs located in Reading 5.65% 2.78% 3.09%
As % of the Processes & Methodologies category 7.21% 3.56% 4.09%
Number of salaries quoted 82 28 42
Average salary £50,000 £60,000 £45,000
Average salary % change year-on-year
-16.66% +33.33%
90% offered a salary of more than £35,000 £47,750 £21,000
10% offered a salary of more than £69,500 £76,250 £57,500
UK excluding London average salary £42,500 £45,000 £42,250
% change year-on-year
-5.55% +6.50%
Service Management
Berkshire

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Reading region.

Processes & Methodologies Category
Reading
Permanent IT job ads with a match in the
Processes & Methodologies category
2038 1884 1515
As % of all permanent IT jobs located in Reading 78.26% 78.04% 75.60%
Number of salaries quoted 1331 1460 1238
Average salary £51,500 £47,500 £47,000
Average salary % change year-on-year
+8.42% +1.06%
90% offered a salary of more than £33,500 £32,500 £30,000
10% offered a salary of more than £77,500 £65,000 £70,000
UK excluding London average salary £42,500 £42,000 £40,000
% change year-on-year
+1.19% +5.00%

Service Management
Jobs Demand Trend in Reading

This chart provides a 3-month moving total of permanent IT jobs citing Service Management across the Reading region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in Reading

Service Management
Salary Trend in Reading

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the Reading region.

Service Management Salary Trend in Reading

Service Management
Salary Histogram in Reading

This chart provides a salary histogram for IT jobs citing Service Management across the Reading region over the 3 months to 23 October 2014.

Service Management Salary Histogram in Reading

Service Management
Top 30 Related IT Skills in Reading

For the 6 months to 23 October 2014, IT jobs across the Reading region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management.

1 138 (66.99%) ITIL
2 83 (40.29%) Telecoms
3 75 (36.41%) Service Delivery
4 53 (25.73%) SLA
5 40 (19.42%) Project Management
6 34 (16.50%) Degree
7 31 (15.05%) Finance
8 30 (14.56%) Microsoft
9 29 (14.08%) Change Management
10 28 (13.59%) Continuous Improvement
10 28 (13.59%) Huawei
11 27 (13.11%) UNIX
12 23 (11.17%) SQL
13 20 (9.71%) Incident Management
13 20 (9.71%) PCI DSS
13 20 (9.71%) Matrix Management
14 18 (8.74%) Windows
15 17 (8.25%) IBM
15 17 (8.25%) eTOM
16 16 (7.77%) SaaS
16 16 (7.77%) CRM
16 16 (7.77%) ITSM
16 16 (7.77%) Front Office
16 16 (7.77%) Analytical Skills
17 15 (7.28%) Netcool
17 15 (7.28%) PRINCE2
17 15 (7.28%) Product Management
17 15 (7.28%) Marketing
18 14 (6.80%) Tivoli
19 13 (6.31%) Wireless

Service Management
Top Related IT Skills in Reading by Category

For the 6 months to 23 October 2014, IT jobs across the Reading region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 4 (1.94%) SharePoint
2 3 (1.46%) Oracle HTTP Server
2 3 (1.46%) Apache
2 3 (1.46%) Tomcat
2 3 (1.46%) IBM HTTP Server
2 3 (1.46%) WebSphere
3 2 (0.97%) Blackberry Enterprise Server
4 1 (0.49%) IIS
4 1 (0.49%) IBM Notes
4 1 (0.49%) BizTalk Server
4 1 (0.49%) SAS
Applications
1 6 (2.91%) MS Office
2 5 (2.43%) MS Excel
3 2 (0.97%) MS Visio
Business Applications
1 4 (1.94%) Oracle Applications
2 2 (0.97%) Dynamics CRM
3 1 (0.49%) Oracle EBS R12
3 1 (0.49%) Oracle Financials
3 1 (0.49%) Agresso
Cloud Services
1 16 (7.77%) SaaS
2 12 (5.83%) Cloud Computing
3 1 (0.49%) Microsoft Azure
3 1 (0.49%) PaaS
Communications & Networking
1 13 (6.31%) Wireless
2 11 (5.34%) Broadband
3 10 (4.85%) Radio Access Network
4 9 (4.37%) VPN
5 6 (2.91%) ATM
5 6 (2.91%) CDMA
5 6 (2.91%) UMTS
5 6 (2.91%) NGN
5 6 (2.91%) DSLAM
6 4 (1.94%) SDH
6 4 (1.94%) 4G
7 3 (1.46%) VoLTE
7 3 (1.46%) HTTP
7 3 (1.46%) Firewall
7 3 (1.46%) 3G
8 2 (0.97%) Internet
8 2 (0.97%) IPsec
9 1 (0.49%) Wireshark
9 1 (0.49%) NAS
9 1 (0.49%) SAN
Database & Business Intelligence
1 4 (1.94%) SQL Server
2 3 (1.46%) DB2
2 3 (1.46%) MySQL
Development Applications
1 1 (0.49%) Visual Studio
1 1 (0.49%) Fiddler
General
1 83 (40.29%) Telecoms
2 31 (15.05%) Finance
3 16 (7.77%) Front Office
4 15 (7.28%) Marketing
5 12 (5.83%) Banking
6 11 (5.34%) Billing
7 8 (3.88%) Retail
8 4 (1.94%) Legal
9 2 (0.97%) Advertising
9 2 (0.97%) Automotive
10 1 (0.49%) Back Office
10 1 (0.49%) Electronics
10 1 (0.49%) Publishing
10 1 (0.49%) Financial Institution
Job Titles
1 23 (11.17%) Service Manager
2 18 (8.74%) Account Manager
3 17 (8.25%) Incident Manager
4 16 (7.77%) Change Manager
5 15 (7.28%) Support Specialist
5 15 (7.28%) Delivery Manager
6 13 (6.31%) Applications Support
7 12 (5.83%) Services Delivery Manager
8 11 (5.34%) Analyst
8 11 (5.34%) Technical Design Authority
9 9 (4.37%) Architect
9 9 (4.37%) Report Manager
10 8 (3.88%) Release Manager
10 8 (3.88%) Applications Specialist
10 8 (3.88%) Applications Support Specialist
11 7 (3.40%) Products Support Specialist
11 7 (3.40%) Product Specialist
11 7 (3.40%) Configuration Manager
11 7 (3.40%) Consultant
11 7 (3.40%) Change and Release Manager
Libraries, Frameworks & Software Standards
1 4 (1.94%) .NET
1 4 (1.94%) CSS
2 3 (1.46%) J2EE
2 3 (1.46%) WebSphere MQ
2 3 (1.46%) Web Services
2 3 (1.46%) HTML
3 2 (0.97%) XML
3 2 (0.97%) Ajax
4 1 (0.49%) .NET Framework
4 1 (0.49%) Application Packaging
4 1 (0.49%) ASP.NET
4 1 (0.49%) SOAP
4 1 (0.49%) CGI
Miscellaneous
1 16 (7.77%) Analytical Skills
2 13 (6.31%) CMDB
3 8 (3.88%) Management Information System
4 7 (3.40%) Computer Science
5 5 (2.43%) Enterprise Software
6 3 (1.46%) Physics
7 2 (0.97%) Mathematics
7 2 (0.97%) Blackberry
8 1 (0.49%) Mainframe
8 1 (0.49%) CCTV
8 1 (0.49%) Video Conferencing
Operating Systems
1 27 (13.11%) UNIX
2 18 (8.74%) Windows
3 13 (6.31%) Linux
4 4 (1.94%) Windows 7
5 1 (0.49%) Windows XP
5 1 (0.49%) Windows Vista
5 1 (0.49%) Solaris
Processes & Methodologies
1 138 (66.99%) ITIL
2 75 (36.41%) Service Delivery
3 40 (19.42%) Project Management
4 29 (14.08%) Change Management
5 28 (13.59%) Continuous Improvement
6 20 (9.71%) Incident Management
6 20 (9.71%) Matrix Management
7 17 (8.25%) eTOM
8 16 (7.77%) ITSM
8 16 (7.77%) CRM
9 15 (7.28%) PRINCE2
9 15 (7.28%) Product Management
10 13 (6.31%) Release Management
11 12 (5.83%) Agile Software Development
11 12 (5.83%) Coaching
12 10 (4.85%) Performance Management
12 10 (4.85%) Stakeholder Management
13 8 (3.88%) Problem Management
13 8 (3.88%) Configuration Management
13 8 (3.88%) Validation
Programming Languages
1 23 (11.17%) SQL
2 4 (1.94%) Korn
3 3 (1.46%) Shell Script
3 3 (1.46%) AWK
3 3 (1.46%) C#
3 3 (1.46%) JavaScript
3 3 (1.46%) Perl
3 3 (1.46%) Bash Shell
3 3 (1.46%) sed
4 2 (0.97%) C++
4 2 (0.97%) Java
4 2 (0.97%) PowerShell
Qualifications
1 34 (16.50%) Degree
2 11 (5.34%) SC Cleared
2 11 (5.34%) Security Cleared
3 8 (3.88%) ITIL Certification
4 7 (3.40%) PMP
4 7 (3.40%) PMI Certification
5 4 (1.94%) ITIL Foundation Certificate
6 1 (0.49%) MOS
6 1 (0.49%) OCA
6 1 (0.49%) Oracle Certification
Quality Assurance & Compliance
1 53 (25.73%) SLA
2 20 (9.71%) PCI DSS
3 4 (1.94%) ISO 9001
3 4 (1.94%) ISO/IEC 27001
4 2 (0.97%) QA
5 1 (0.49%) Sarbanes-Oxley
System Software
1 9 (4.37%) VMware Infrastructure
2 6 (2.91%) Active Directory
3 3 (1.46%) Hyper-V
3 3 (1.46%) Tivoli Directory Server
4 2 (0.97%) VMware ESX
4 2 (0.97%) Microsoft App-V
4 2 (0.97%) Microsoft Virtual Server
Systems Management
1 15 (7.28%) Netcool
2 14 (6.80%) Tivoli
3 8 (3.88%) OpenView
3 8 (3.88%) TeMIP
3 8 (3.88%) HP NNM
3 8 (3.88%) OVPI
4 4 (1.94%) NetBackup
5 3 (1.46%) WSUS
5 3 (1.46%) NSN NetAct
6 2 (0.97%) SCCM
Vendors
1 30 (14.56%) Microsoft
2 28 (13.59%) Huawei
3 17 (8.25%) IBM
4 12 (5.83%) VMware
5 10 (4.85%) HP
6 9 (4.37%) Oracle
6 9 (4.37%) Remedy
7 8 (3.88%) BMC
8 4 (1.94%) Citrix
9 3 (1.46%) EMC
9 3 (1.46%) Ericsson
9 3 (1.46%) Cramer
9 3 (1.46%) Ab Initio
9 3 (1.46%) Amdocs
9 3 (1.46%) NetCracker
9 3 (1.46%) Nokia Solutions and Networks
9 3 (1.46%) ServiceNow
10 2 (0.97%) Salesforce.com
10 2 (0.97%) Sophos
10 2 (0.97%) BT
Reading, Berkshire
SJB Corporate Ltd
Salary: From £55,000 to £70,000 per annum
Posted: Yesterday
Reading, Berkshire
Arden Resourcing Limited
Salary: From £55,000 to £60,000 per annum + Benefits and Bonus
Posted: 2 days ago
Reading, Berkshire
Opus Resourcing Ltd
Salary: £60000 - £65000 per annum + £6k Car Allow + Bonus to 20%
Posted: 2 days ago
Reading, Berkshire
Bentley Whitaker
Salary: From £22,000 to £25,000 per annum
Posted: 2 days ago
Reading, Berkshire
JM
Salary: £65000 - £750000 per annum + Bonus + Benefits
Posted: 3 days ago
Reading, Berkshire
JM
Salary: £65000 - £75000 per annum + Bonus + Company car + Benefits
Posted: 3 days ago
Reading, Berkshire
CGI
Salary: £35000 - £50000 per annum + excellent benefits
Posted: 6 days ago
Reading, Berkshire
CGI
Salary: £45000 - £70000 per annum + excellent benefits
Posted: 6 days ago
Reading, Berkshire
CGI
Salary: £45000 - £55000 per annum + excellent benefits
Posted: 8 days ago
Reading, Berkshire
Pepsico Beverages International Ltd
Salary: £25,000 per annum depending on experience
Posted: 13 days ago
Reading, Berkshire
CGI
Salary: £35000 - £60000 per annum + benefits
Posted: 22 days ago
Reading, Berkshire
Pepsico Beverages International Ltd
Salary: £27,000 per annum Salary Negotiable
Posted: 23 days ago