The first table below looks at the demand for Service Management skills in IT jobs advertised for the Reading region. Included is a guide to the average salaries offered in IT jobs that have cited Service Management over the 3 months to 24 July 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Processes & Methodologies category for the Reading region.

Location
3 months to
24 Jul 2014
Same period 2013 Same period 2012
Service Management
Rank 79 68 106
Rank change year-on-year
-11 +38
Permanent jobs citing Service Management 60 66 32
As % of all permanent IT jobs located in Reading 2.51% 2.92% 1.44%
As % of the Processes & Methodologies category 3.42% 4.19% 1.87%
Number of salaries quoted 38 43 26
Average salary £62,500 £45,000 £53,750
Average salary % change year-on-year
+38.88% -16.27%
90% offered a salary of more than £35,000 £37,500 £32,500
10% offered a salary of more than £110,000 £90,000 £76,750
UK excluding London average salary £44,000 £42,500 £42,500
% change year-on-year
+3.52% -
Processes & Methodologies Category
Reading
Permanent IT job ads with a match in the
Processes & Methodologies category
1753 1577 1708
As % of all permanent IT jobs located in Reading 73.47% 69.75% 76.94%
Number of salaries quoted 1207 1228 1444
Average salary £50,000 £46,000 £45,000
Average salary % change year-on-year
+8.69% +2.22%
90% offered a salary of more than £35,000 £33,000 £32,500
10% offered a salary of more than £80,000 £63,000 £70,000
UK excluding London average salary £42,500 £40,500 £40,000
% change year-on-year
+4.93% +1.25%
Service Management
Berkshire

Service Management
Jobs Demand Trend in Reading

This chart provides a 3-month moving total of permanent IT jobs citing Service Management across the Reading region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in Reading

Service Management
Salary Trend in Reading

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the Reading region.

Service Management Salary Trend in Reading

Service Management
Salary Histogram in Reading

This chart provides a salary histogram for IT jobs citing Service Management across the Reading region over the 3 months to 24 July 2014.

Service Management Salary Histogram in Reading

Service Management
Top 30 Related IT Skills in Reading

For the 6 months to 24 July 2014, IT jobs across the Reading region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management.

1 106 (71.62%) ITIL
2 67 (45.27%) Telecoms
3 59 (39.86%) Service Delivery
4 51 (34.46%) Project Management
5 39 (26.35%) Finance
6 33 (22.30%) SLA
7 27 (18.24%) ITSM
8 26 (17.57%) Security Cleared
9 25 (16.89%) Matrix Management
10 24 (16.22%) Huawei
10 24 (16.22%) SC Cleared
10 24 (16.22%) UNIX
11 23 (15.54%) PRINCE2
11 23 (15.54%) Microsoft
12 21 (14.19%) Continuous Improvement
13 20 (13.51%) IBM
14 16 (10.81%) Cloud Computing
14 16 (10.81%) Degree
14 16 (10.81%) Linux
15 15 (10.14%) Configuration Management
15 15 (10.14%) CMDB
15 15 (10.14%) Performance Management
15 15 (10.14%) Product Management
16 12 (8.11%) Remedy
16 12 (8.11%) Stakeholder Management
16 12 (8.11%) ITIL Certification
16 12 (8.11%) Tivoli
16 12 (8.11%) Netcool
17 11 (7.43%) Change Management
17 11 (7.43%) Problem Management

Service Management
Top Related IT Skills in Reading by Category

For the 6 months to 24 July 2014, IT jobs across the Reading region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 5 (3.38%) SharePoint
2 1 (0.68%) MS Exchange
2 1 (0.68%) SAS
2 1 (0.68%) IBM Notes
2 1 (0.68%) CMS
2 1 (0.68%) Lync
2 1 (0.68%) Exchange Server 2010
2 1 (0.68%) Exchange Server 2013
2 1 (0.68%) Exchange Server 2007
Applications
1 6 (4.05%) MS Office
2 5 (3.38%) MS Excel
3 3 (2.03%) MS Visio
Business Applications
1 1 (0.68%) Agresso
1 1 (0.68%) Dynamics AX
1 1 (0.68%) Tesseract
Cloud Services
1 16 (10.81%) Cloud Computing
2 1 (0.68%) SaaS
2 1 (0.68%) PaaS
Communications & Networking
1 10 (6.76%) SMTP
1 10 (6.76%) HTTP
1 10 (6.76%) DNS
2 9 (6.08%) Wireless
2 9 (6.08%) Radio Access Network
3 4 (2.70%) Broadband
4 3 (2.03%) Internet
5 2 (1.35%) 4G
5 2 (1.35%) LTE
5 2 (1.35%) 2G
5 2 (1.35%) WAN
5 2 (1.35%) 3G
6 1 (0.68%) PBX
6 1 (0.68%) SAN
6 1 (0.68%) VPN
6 1 (0.68%) Firewall
6 1 (0.68%) NAS
Database & Business Intelligence
1 7 (4.73%) MySQL
2 1 (0.68%) SQL Server
General
1 67 (45.27%) Telecoms
2 39 (26.35%) Finance
3 9 (6.08%) Banking
4 8 (5.41%) Front Office
5 5 (3.38%) Back Office
5 5 (3.38%) Marketing
6 4 (2.70%) Retail
7 3 (2.03%) Automotive
7 3 (2.03%) Legal
8 2 (1.35%) Billing
8 2 (1.35%) Law
9 1 (0.68%) Publishing
9 1 (0.68%) Dutch Language
9 1 (0.68%) German Language
Job Titles
1 24 (16.22%) Service Manager
2 18 (12.16%) Delivery Manager
3 17 (11.49%) Technical Design Authority
4 16 (10.81%) Services Delivery Manager
5 9 (6.08%) Architect
5 9 (6.08%) Analyst
5 9 (6.08%) Platform Engineer
6 8 (5.41%) Linux Engineer
6 8 (5.41%) Services Director
6 8 (5.41%) Service Delivery Director
6 8 (5.41%) Cloud Engineer
7 7 (4.73%) Graduate
7 7 (4.73%) Change Analyst
7 7 (4.73%) Consultant
8 6 (4.05%) Account Manager
9 5 (3.38%) Incident Manager
9 5 (3.38%) OSS Engineer
9 5 (3.38%) Account Director
10 4 (2.70%) Supply Chain Manager
10 4 (2.70%) Support Manager
Libraries, Frameworks & Software Standards
1 4 (2.70%) CGI
2 3 (2.03%) Web Services
2 3 (2.03%) XML
3 2 (1.35%) Ajax
3 2 (1.35%) .NET
3 2 (1.35%) HTML
4 1 (0.68%) CSS
4 1 (0.68%) SOAP
4 1 (0.68%) Application Packaging
Miscellaneous
1 15 (10.14%) CMDB
2 10 (6.76%) Client/Server
3 8 (5.41%) Mathematics
3 8 (5.41%) Physics
4 4 (2.70%) Computer Science
5 3 (2.03%) GIS
6 1 (0.68%) Mainframe
6 1 (0.68%) Management Information System
6 1 (0.68%) Video Conferencing
6 1 (0.68%) Mobile App
6 1 (0.68%) Enterprise Software
6 1 (0.68%) CCTV
6 1 (0.68%) Human Factors
Operating Systems
1 24 (16.22%) UNIX
2 16 (10.81%) Linux
3 7 (4.73%) Red Hat Enterprise Linux
4 5 (3.38%) Windows
Processes & Methodologies
1 106 (71.62%) ITIL
2 59 (39.86%) Service Delivery
3 51 (34.46%) Project Management
4 27 (18.24%) ITSM
5 25 (16.89%) Matrix Management
6 23 (15.54%) PRINCE2
7 21 (14.19%) Continuous Improvement
8 15 (10.14%) Configuration Management
8 15 (10.14%) Performance Management
8 15 (10.14%) Product Management
9 12 (8.11%) Stakeholder Management
10 11 (7.43%) Change Management
10 11 (7.43%) Problem Management
11 10 (6.76%) Load Balancing
11 10 (6.76%) eTOM
11 10 (6.76%) Change Control
11 10 (6.76%) Capacity Management
12 9 (6.08%) Business Intelligence
13 8 (5.41%) Resource Management
13 8 (5.41%) Operations Management
Programming Languages
1 9 (6.08%) SQL
2 7 (4.73%) Perl
3 5 (3.38%) Korn
4 3 (2.03%) Shell Script
4 3 (2.03%) PowerShell
5 2 (1.35%) C#
5 2 (1.35%) C++
5 2 (1.35%) Java
5 2 (1.35%) JavaScript
Qualifications
1 26 (17.57%) Security Cleared
2 24 (16.22%) SC Cleared
3 16 (10.81%) Degree
4 12 (8.11%) ITIL Certification
5 5 (3.38%) OCA
5 5 (3.38%) Oracle Certification
5 5 (3.38%) MOS
6 4 (2.70%) PMP
6 4 (2.70%) PMI Certification
7 3 (2.03%) PRINCE2 Practitioner
7 3 (2.03%) ITIL Foundation Certificate
8 2 (1.35%) ISEB
9 1 (0.68%) DV Cleared
Quality Assurance & Compliance
1 33 (22.30%) SLA
2 10 (6.76%) QA
3 3 (2.03%) ISO 9001
3 3 (2.03%) ISO/IEC 20000
3 3 (2.03%) ISO/IEC 27001
System Software
1 7 (4.73%) VMware Infrastructure
2 5 (3.38%) Active Directory
3 4 (2.70%) Hyper-V
4 3 (2.03%) Microsoft App-V
4 3 (2.03%) VMware ESX
4 3 (2.03%) Microsoft Virtual Server
Systems Management
1 12 (8.11%) Tivoli
1 12 (8.11%) Netcool
2 8 (5.41%) HP NNM
2 8 (5.41%) OVPI
2 8 (5.41%) NSN NetAct
2 8 (5.41%) TeMIP
2 8 (5.41%) OpenView
3 3 (2.03%) SCCM
3 3 (2.03%) WSUS
Vendors
1 24 (16.22%) Huawei
2 23 (15.54%) Microsoft
3 20 (13.51%) IBM
4 12 (8.11%) Remedy
5 10 (6.76%) HP
6 8 (5.41%) Nokia Solutions and Networks
6 8 (5.41%) VMware
6 8 (5.41%) EMC
6 8 (5.41%) Ericsson
6 8 (5.41%) BMC
7 7 (4.73%) Red Hat
8 6 (4.05%) Oracle
9 4 (2.70%) NetCracker
9 4 (2.70%) Cramer
9 4 (2.70%) Amdocs
10 3 (2.03%) Citrix
10 3 (2.03%) Sophos
11 2 (1.35%) Fujitsu
11 2 (1.35%) ServiceNow
11 2 (1.35%) Salesforce.com
Reading, Berkshire
Opus Resourcing Ltd
Salary: £60000 - £65000 per annum + £6k Car Allow + Bonus to 20%
Posted: 4 hours ago
Reading, Berkshire
Opus Resourcing Ltd
Salary: £57000 - £60000 per annum + £6k Car Allow + Bonus to 20%
Posted: 12 hours ago
Reading, Berkshire
CGI
Salary: £60000 - £75000 per annum + benefits
Posted: 2 days ago
Reading, Berkshire
Bentley Whitaker
Salary: From £23,000 to £27,000 per annum
Posted: 3 days ago
Reading, Berkshire
Bentley Whitaker
Salary: From £18,000 to £25,000 per annum
Posted: 3 days ago
Reading, Berkshire
Experis Ltd
Salary: £70000.00 - £76500.00 per annum
Posted: 6 days ago
Reading, Berkshire
Atos
Salary: Competitive Salary + Benefits
Posted: 13 days ago