The table below looks at the statistics for Service Management skills in IT jobs advertised for the Reading region. Included is a guide to the average salaries offered in IT jobs that have cited Service Management over the 3 months to 1 May 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
1 May 2015
Same period 2014 Same period 2013
Service Management
Rank 50 61 77
Rank change year-on-year
+11 +16
Permanent jobs citing Service Management 113 88 58
As % of all permanent IT jobs located in Reading 4.67% 3.65% 2.68%
As % of the Processes & Methodologies category 5.77% 4.84% 3.91%
Number of salaries quoted 32 51 29
Average salary £51,250 £60,000 £37,500
Average salary % change year-on-year
-14.58% +60.00%
90% offered a salary of more than £35,250 £35,000 £24,000
10% offered a salary of more than £65,000 £67,500 £50,000
UK excluding London average salary £45,000 £47,500 £44,000
% change year-on-year
-5.26% +7.95%
Service Management
Berkshire

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Reading region.

Processes & Methodologies Category
Reading
Permanent IT job ads with a match in the
Processes & Methodologies category
1959 1817 1482
As % of all permanent IT jobs located in Reading 81.02% 75.33% 68.48%
Number of salaries quoted 1285 1344 1142
Average salary £52,500 £50,000 £45,000
Average salary % change year-on-year
+5.00% +11.11%
90% offered a salary of more than £35,000 £35,000 £32,000
10% offered a salary of more than £75,000 £70,000 £70,000
UK excluding London average salary £44,000 £42,500 £40,000
% change year-on-year
+3.52% +6.25%

Service Management
Jobs Demand Trend in Reading

This chart provides a 3-month moving total of permanent IT jobs citing Service Management across the Reading region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in Reading

Service Management
Salary Trend in Reading

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the Reading region.

Service Management Salary Trend in Reading

Service Management
Salary Histogram in Reading

This chart provides a salary histogram for IT jobs citing Service Management across the Reading region over the 3 months to 1 May 2015.

Service Management Salary Histogram in Reading

Service Management
Top 30 Related IT Skills in Reading

For the 6 months to 1 May 2015, IT jobs across the Reading region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management.

1 112 (49.78%) Telecoms
2 106 (47.11%) ITIL
3 82 (36.44%) Service Delivery
4 66 (29.33%) SLA
5 51 (22.67%) Problem Management
6 50 (22.22%) Continuous Improvement
7 49 (21.78%) Degree
7 49 (21.78%) Incident Management
8 40 (17.78%) Product Management
9 38 (16.89%) Microsoft
10 36 (16.00%) Marketing
11 35 (15.56%) Huawei
12 31 (13.78%) Wireless
13 29 (12.89%) Finance
13 29 (12.89%) Broadband
14 27 (12.00%) DSLAM
15 26 (11.56%) ITSM
16 24 (10.67%) Change Management
16 24 (10.67%) MS Office
17 23 (10.22%) Management Information System
17 23 (10.22%) Security Cleared
18 22 (9.78%) eTOM
18 22 (9.78%) Project Management
19 20 (8.89%) CRM
20 18 (8.00%) Computer Science
20 18 (8.00%) 4G
20 18 (8.00%) Front Office
21 17 (7.56%) Agile Software Development
22 16 (7.11%) Performance Management
22 16 (7.11%) NGN

Service Management
Top Related IT Skills in Reading by Category

For the 6 months to 1 May 2015, IT jobs across the Reading region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 8 (3.56%) Lync
2 5 (2.22%) Blackberry Enterprise Server
3 3 (1.33%) IIS
4 2 (0.89%) Exchange Server 2003
4 2 (0.89%) Exchange Server 2007
4 2 (0.89%) MS Exchange
5 1 (0.44%) SharePoint
Applications
1 24 (10.67%) MS Office
2 14 (6.22%) MS Excel
3 8 (3.56%) MS PowerPoint
4 3 (1.33%) MS Project
Business Applications
1 7 (3.11%) Agresso
2 1 (0.44%) SAP Oil and Gas
Cloud Services
1 8 (3.56%) Office 365
2 3 (1.33%) SaaS
3 2 (0.89%) Cloud Computing
Communications & Networking
1 31 (13.78%) Wireless
2 29 (12.89%) Broadband
3 27 (12.00%) DSLAM
4 18 (8.00%) 4G
5 16 (7.11%) NGN
5 16 (7.11%) SDH
5 16 (7.11%) ATM
6 14 (6.22%) Ethernet
6 14 (6.22%) MPLS
7 12 (5.33%) DWDM
8 11 (4.89%) LAN
8 11 (4.89%) PSTN
8 11 (4.89%) DOCSIS
8 11 (4.89%) xDSL
9 9 (4.00%) Internet
10 8 (3.56%) Intrusion Detection
11 7 (3.11%) CDMA
11 7 (3.11%) UMTS
11 7 (3.11%) TCP/IP
11 7 (3.11%) Firewall
Database & Business Intelligence
1 2 (0.89%) Hadoop
1 2 (0.89%) Data Warehouse
1 2 (0.89%) Data Mining
2 1 (0.44%) MySQL
2 1 (0.44%) Oracle Database 12c
2 1 (0.44%) Oracle Database
2 1 (0.44%) MongoDB
2 1 (0.44%) NoSQL
Development Applications
1 1 (0.44%) Git (software)
1 1 (0.44%) PHPUnit
General
1 112 (49.78%) Telecoms
2 36 (16.00%) Marketing
3 29 (12.89%) Finance
4 18 (8.00%) Front Office
5 14 (6.22%) Advertising
6 10 (4.44%) Billing
7 4 (1.78%) Legal
8 3 (1.33%) Law
9 2 (0.89%) Banking
10 1 (0.44%) Electronics
10 1 (0.44%) Back Office
10 1 (0.44%) Manufacturing
Job Titles
1 38 (16.89%) Problem Manager
2 35 (15.56%) Account Manager
3 28 (12.44%) Service Manager
4 21 (9.33%) Change Manager
5 20 (8.89%) Incident Manager
6 16 (7.11%) Architect
6 16 (7.11%) Analyst
7 14 (6.22%) Delivery Manager
8 13 (5.78%) Services Delivery Manager
8 13 (5.78%) Solutions Architect
9 11 (4.89%) Product Manager
10 9 (4.00%) Service Desk Analyst
10 9 (4.00%) Service Analyst
10 9 (4.00%) Senior Architect
11 7 (3.11%) Security Analyst
11 7 (3.11%) Support Analyst
11 7 (3.11%) 1st Line Support
11 7 (3.11%) 1st Line Support Analyst
12 6 (2.67%) Senior Solutions Architect
12 6 (2.67%) Senior Security Analyst
Libraries, Frameworks & Software Standards
1 8 (3.56%) CGI
2 1 (0.44%) Alternative PHP Cache
Miscellaneous
1 23 (10.22%) Management Information System
2 18 (8.00%) Computer Science
3 13 (5.78%) GIS
4 7 (3.11%) PMI
4 7 (3.11%) Blackberry
5 6 (2.67%) Statistics
5 6 (2.67%) IPTV
5 6 (2.67%) STB
6 5 (2.22%) BYOD
7 4 (1.78%) Analytical Skills
8 2 (0.89%) Taxonomies
8 2 (0.89%) Performance Metrics
9 1 (0.44%) DTV
9 1 (0.44%) Replication
9 1 (0.44%) Open Source
Operating Systems
1 11 (4.89%) UNIX
2 8 (3.56%) Windows
3 5 (2.22%) Linux
3 5 (2.22%) Windows 7
4 2 (0.89%) Windows Mobile
4 2 (0.89%) Android
4 2 (0.89%) Windows Server 2008
4 2 (0.89%) Apple iOS
4 2 (0.89%) Windows Server 2003
5 1 (0.44%) Solaris
5 1 (0.44%) Debian
5 1 (0.44%) CentOS
5 1 (0.44%) Red Hat Enterprise Linux
5 1 (0.44%) Ubuntu
Processes & Methodologies
1 106 (47.11%) ITIL
2 82 (36.44%) Service Delivery
3 51 (22.67%) Problem Management
4 50 (22.22%) Continuous Improvement
5 49 (21.78%) Incident Management
6 40 (17.78%) Product Management
7 26 (11.56%) ITSM
8 24 (10.67%) Change Management
9 22 (9.78%) eTOM
9 22 (9.78%) Project Management
10 20 (8.89%) CRM
11 17 (7.56%) Agile Software Development
12 16 (7.11%) Performance Management
13 11 (4.89%) Information Security
13 11 (4.89%) Network Design
14 9 (4.00%) Migration
14 9 (4.00%) Stakeholder Management
15 8 (3.56%) Root Cause Analysis
15 8 (3.56%) Line Management
15 8 (3.56%) Requirements Management
Programming Languages
1 4 (1.78%) SQL
2 3 (1.33%) Perl
3 2 (0.89%) Bash Shell
4 1 (0.44%) Python
4 1 (0.44%) PHP
4 1 (0.44%) Shell Script
Qualifications
1 49 (21.78%) Degree
2 23 (10.22%) Security Cleared
3 15 (6.67%) SC Cleared
4 11 (4.89%) ITIL Certification
5 8 (3.56%) DV Cleared
6 7 (3.11%) PMP
6 7 (3.11%) PMI Certification
7 4 (1.78%) CISSP
8 2 (0.89%) HNC
8 2 (0.89%) HND
9 1 (0.44%) PRINCE2 Certification
9 1 (0.44%) CISM
9 1 (0.44%) CISMP
Quality Assurance & Compliance
1 66 (29.33%) SLA
2 3 (1.33%) PCI DSS
2 3 (1.33%) ISO/IEC 27001
System Software
1 8 (3.56%) XenApp
1 8 (3.56%) XenDesktop
1 8 (3.56%) VMware Infrastructure
1 8 (3.56%) Terminal Services
1 8 (3.56%) Active Directory
Systems Management
1 13 (5.78%) SCCM
2 8 (3.56%) SCOM
3 1 (0.44%) Oracle Enterprise Manager
3 1 (0.44%) Netcool
Vendors
1 38 (16.89%) Microsoft
2 35 (15.56%) Huawei
3 13 (5.78%) Citrix
4 10 (4.44%) Computacenter
4 10 (4.44%) Dell
5 8 (3.56%) VMware
6 7 (3.11%) Ericsson
6 7 (3.11%) Nokia
6 7 (3.11%) Nokia Solutions and Networks
7 5 (2.22%) BT
8 3 (1.33%) Nortel
8 3 (1.33%) Cisco
8 3 (1.33%) Juniper
8 3 (1.33%) Splunk
8 3 (1.33%) ArcSight
9 2 (0.89%) LANDesk
9 2 (0.89%) ServiceNow
9 2 (0.89%) HP
9 2 (0.89%) SAP
10 1 (0.44%) Oracle
Reading, Berkshire, South East
Cisco Systems Limited
Salary: Competitive
Posted: 2 days ago
Reading, Berkshire
JM
Salary: £85000 - £95000 per annum + Bonus + Benefits
Posted: 2 days ago
Reading, Berkshire
Coal IT Services
Salary: Unspecified Very senior level package
Posted: 2 days ago
Reading, Berkshire
CGI
Salary: £55000 - £75000 per annum + benefits
Posted: 2 days ago
Reading OR Manchester
Microsoft
Salary: Competitive
Posted: 3 days ago
Reading OR Manchester
Microsoft
Salary: Competitive
Posted: 3 days ago
Reading, Berkshire, South East
Microsoft
Salary: Competitive
Posted: 3 days ago
Reading, Berkshire, South East
Microsoft
Salary: Competitive
Posted: 3 days ago
Reading OR Manchester
Microsoft
Salary: Competitive
Posted: 3 days ago
Reading, Berkshire, South East
Microsoft
Salary: Competitive
Posted: 3 days ago
Reading, Berkshire, South East
Microsoft
Salary: Competitive
Posted: 3 days ago
Reading, Berkshire
Symantec
Salary: Competitive
Posted: 10 days ago
Reading
OCC Computer personnel
Salary: £55k - 60k per year + Bonus
Posted: 26 days ago