The table below looks at the statistics for Service Management skills in IT jobs advertised for the Reading region. Included is a guide to the average salaries offered in IT jobs that have cited Service Management over the 3 months to 28 August 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
28 Aug 2015
Same period 2014 Same period 2013
Service Management
Rank 74 56 62
Rank change year-on-year
-18 +6
Permanent jobs citing Service Management 68 91 78
As % of all permanent IT jobs located in Reading 3.08% 3.66% 3.47%
As % of the Processes & Methodologies category 3.78% 4.75% 4.64%
Number of salaries quoted 49 59 49
Average salary £50,000 £52,500 £59,000
Average salary % change year-on-year
-4.76% -11.01%
90% offered a salary of more than £30,000 £35,000 £38,500
10% offered a salary of more than £73,000 £100,000 £90,000
UK excluding London average salary £44,000 £42,500 £44,000
% change year-on-year
+3.52% -3.40%
Service Management
Berkshire

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Reading region.

Processes & Methodologies Category
Reading
Permanent IT job ads with a match in the
Processes & Methodologies category
1798 1914 1680
As % of all permanent IT jobs located in Reading 81.43% 77.05% 74.70%
Number of salaries quoted 1363 1327 1305
Average salary £50,000 £50,000 £45,000
Average salary % change year-on-year
- +11.11%
90% offered a salary of more than £35,000 £35,000 £32,500
10% offered a salary of more than £67,500 £70,000 £80,000
UK excluding London average salary £45,000 £42,500 £41,500
% change year-on-year
+5.88% +2.40%

Service Management
Jobs Demand Trend in Reading

This chart provides a 3-month moving total of permanent IT jobs citing Service Management across the Reading region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in Reading

Service Management
Salary Trend in Reading

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the Reading region.

Service Management Salary Trend in Reading

Service Management
Salary Histogram in Reading

This chart provides a salary histogram for IT jobs citing Service Management across the Reading region over the 3 months to 28 August 2015.

Service Management Salary Histogram in Reading

Service Management
Top 30 Related IT Skills in Reading

For the 6 months to 28 August 2015, IT jobs across the Reading region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management.

1 93 (57.06%) ITIL
2 61 (37.42%) Service Delivery
2 61 (37.42%) Degree
3 57 (34.97%) Telecoms
4 43 (26.38%) ITSM
5 37 (22.70%) Microsoft
6 34 (20.86%) Project Management
7 29 (17.79%) Incident Management
7 29 (17.79%) Problem Management
7 29 (17.79%) Security Cleared
8 28 (17.18%) SLA
9 27 (16.56%) Agile Software Development
10 25 (15.34%) Finance
11 24 (14.72%) Data Centre
12 23 (14.11%) MS Office
12 23 (14.11%) Computer Science
13 21 (12.88%) Change Management
14 18 (11.04%) PRINCE2
14 18 (11.04%) Continuous Improvement
15 17 (10.43%) SC Cleared
16 16 (9.82%) Scrum
16 16 (9.82%) MS Excel
17 14 (8.59%) PMP
17 14 (8.59%) PMI Certification
17 14 (8.59%) eTOM
18 13 (7.98%) Management Information System
19 12 (7.36%) Windows
19 12 (7.36%) DV Cleared
20 11 (6.75%) SharePoint
20 11 (6.75%) Product Management

Service Management
Top Related IT Skills in Reading by Category

For the 6 months to 28 August 2015, IT jobs across the Reading region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 11 (6.75%) SharePoint
2 10 (6.13%) OpenStack
3 8 (4.91%) Lync
4 6 (3.68%) IIS
5 4 (2.45%) WebLogic
6 2 (1.23%) MS Exchange
6 2 (1.23%) Exchange Server 2003
6 2 (1.23%) Exchange Server 2007
Applications
1 23 (14.11%) MS Office
2 16 (9.82%) MS Excel
3 9 (5.52%) MS Visio
4 7 (4.29%) MS PowerPoint
5 3 (1.84%) MS Project
6 1 (0.61%) SPSS
Business Applications
1 2 (1.23%) Remedy ITSM
Cloud Services
1 9 (5.52%) Office 365
2 8 (4.91%) SaaS
3 3 (1.84%) Microsoft Azure
4 1 (0.61%) Yammer
Communications & Networking
1 9 (5.52%) DSLAM
2 8 (4.91%) DNS
3 6 (3.68%) HTTP
3 6 (3.68%) DWDM
4 5 (3.07%) MPLS
4 5 (3.07%) DOCSIS
4 5 (3.07%) xDSL
4 5 (3.07%) Ethernet
4 5 (3.07%) LAN
4 5 (3.07%) PSTN
4 5 (3.07%) SMTP
5 4 (2.45%) ATM
5 4 (2.45%) Broadband
5 4 (2.45%) SDH
5 4 (2.45%) VoIP
5 4 (2.45%) VPN
5 4 (2.45%) DSL
5 4 (2.45%) Wireless
5 4 (2.45%) NGN
6 2 (1.23%) Intrusion Detection
Database & Business Intelligence
1 4 (2.45%) Oracle Reports
1 4 (2.45%) Oracle Database 11g
1 4 (2.45%) Data Mining
1 4 (2.45%) Oracle Database
2 3 (1.84%) Big Data
3 2 (1.23%) Hadoop
3 2 (1.23%) Data Warehouse
3 2 (1.23%) SQL Server
4 1 (0.61%) MySQL
4 1 (0.61%) MongoDB
4 1 (0.61%) NoSQL
4 1 (0.61%) BusinessObjects
4 1 (0.61%) SQL Server Reporting Services
Development Applications
1 10 (6.13%) JIRA
2 4 (2.45%) Eclipse
3 1 (0.61%) ERwin
3 1 (0.61%) Visual Studio
3 1 (0.61%) Selenium
3 1 (0.61%) Fiddler
3 1 (0.61%) Git (software)
3 1 (0.61%) WebDriver
3 1 (0.61%) PHPUnit
3 1 (0.61%) Cucumber
General
1 57 (34.97%) Telecoms
2 25 (15.34%) Finance
3 9 (5.52%) Marketing
4 7 (4.29%) Billing
5 6 (3.68%) Front Office
6 5 (3.07%) Retail
7 3 (1.84%) Advertising
7 3 (1.84%) Publishing
7 3 (1.84%) Law
8 2 (1.23%) Legal
8 2 (1.23%) Banking
9 1 (0.61%) Back Office
Job Titles
1 19 (11.66%) Project Manager
2 17 (10.43%) Problem Manager
3 15 (9.20%) Account Manager
4 13 (7.98%) Architect
4 13 (7.98%) Change Manager
4 13 (7.98%) Technical Manager
5 12 (7.36%) Senior Manager
6 11 (6.75%) Solutions Architect
6 11 (6.75%) Senior Technical Manager
7 9 (5.52%) Consultant
8 8 (4.91%) Sales Manager
9 7 (4.29%) Senior Programme Manager
9 7 (4.29%) Senior Technical Project Manager
9 7 (4.29%) Technical Project Manager
9 7 (4.29%) Programme Manager
9 7 (4.29%) Developer
9 7 (4.29%) Senior Project Manager
9 7 (4.29%) Service Manager
10 6 (3.68%) Operations Manager
10 6 (3.68%) Analyst
Libraries, Frameworks & Software Standards
1 8 (4.91%) HTML
1 8 (4.91%) CSS
1 8 (4.91%) CGI
2 5 (3.07%) CSS3
2 5 (3.07%) jQuery
2 5 (3.07%) HTML5
3 4 (2.45%) JMS
4 2 (1.23%) Middleware
4 2 (1.23%) Ajax
4 2 (1.23%) .NET
5 1 (0.61%) ADO.NET
5 1 (0.61%) ASP.NET
5 1 (0.61%) COM
5 1 (0.61%) SAML
5 1 (0.61%) Web Services
5 1 (0.61%) XML
5 1 (0.61%) WCF
5 1 (0.61%) Silverlight
5 1 (0.61%) LINQ
5 1 (0.61%) Windows Identity Foundation
Miscellaneous
1 24 (14.72%) Data Centre
2 23 (14.11%) Computer Science
3 13 (7.98%) Management Information System
4 10 (6.13%) GIS
5 8 (4.91%) Mathematics
6 6 (3.68%) Client/Server
7 5 (3.07%) Digital Media
8 4 (2.45%) Analytical Skills
8 4 (2.45%) PMI
8 4 (2.45%) Taxonomies
9 2 (1.23%) Statistics
9 2 (1.23%) Smart Meter
9 2 (1.23%) Blackberry
9 2 (1.23%) Economics
9 2 (1.23%) Distributed Denial-of-Service
10 1 (0.61%) Private Cloud
10 1 (0.61%) BYOD
10 1 (0.61%) User Experience
10 1 (0.61%) IPTV
10 1 (0.61%) Replication
Operating Systems
1 12 (7.36%) Windows
2 10 (6.13%) Linux
2 10 (6.13%) UNIX
3 2 (1.23%) Apple iOS
3 2 (1.23%) Windows Server 2003
3 2 (1.23%) Windows Mobile
3 2 (1.23%) Android
3 2 (1.23%) Windows Server 2008
4 1 (0.61%) CentOS
4 1 (0.61%) Red Hat Enterprise Linux
4 1 (0.61%) Debian
4 1 (0.61%) Ubuntu
Processes & Methodologies
1 93 (57.06%) ITIL
2 61 (37.42%) Service Delivery
3 43 (26.38%) ITSM
4 34 (20.86%) Project Management
5 29 (17.79%) Incident Management
5 29 (17.79%) Problem Management
6 27 (16.56%) Agile Software Development
7 21 (12.88%) Change Management
8 18 (11.04%) PRINCE2
8 18 (11.04%) Continuous Improvement
9 16 (9.82%) Scrum
10 14 (8.59%) eTOM
11 11 (6.75%) Product Management
12 10 (6.13%) Time Management
12 10 (6.13%) Supplier Management
13 9 (5.52%) Technical Architecture
13 9 (5.52%) Root Cause Analysis
14 8 (4.91%) ITIL V3
14 8 (4.91%) Mentoring
14 8 (4.91%) Business Development
Programming Languages
1 8 (4.91%) JavaScript
2 7 (4.29%) SQL
3 5 (3.07%) Java
4 3 (1.84%) Python
5 2 (1.23%) T-SQL
5 2 (1.23%) Perl
5 2 (1.23%) PHP
5 2 (1.23%) Bash Shell
6 1 (0.61%) R
6 1 (0.61%) C#
6 1 (0.61%) C++
6 1 (0.61%) Ruby
6 1 (0.61%) PowerShell
Qualifications
1 61 (37.42%) Degree
2 29 (17.79%) Security Cleared
3 17 (10.43%) SC Cleared
4 14 (8.59%) PMP
4 14 (8.59%) PMI Certification
5 12 (7.36%) DV Cleared
6 5 (3.07%) ITIL Certification
7 4 (2.45%) ITIL Foundation Certificate
8 3 (1.84%) CISSP
8 3 (1.84%) Microsoft Certification
9 2 (1.23%) MCTS
9 2 (1.23%) MCITP
10 1 (0.61%) ISTQB
10 1 (0.61%) PRINCE2 Certification
10 1 (0.61%) MCSE
10 1 (0.61%) ISEB
10 1 (0.61%) ISTQB Foundation Certification
10 1 (0.61%) CITP
Quality Assurance & Compliance
1 28 (17.18%) SLA
2 5 (3.07%) ISO/IEC 27001
3 3 (1.84%) PCI DSS
4 2 (1.23%) ISO 9001
4 2 (1.23%) QA
5 1 (0.61%) ISO/IEC 20000
5 1 (0.61%) TickIT
System Software
1 8 (4.91%) Terminal Services
1 8 (4.91%) VMware Infrastructure
1 8 (4.91%) XenApp
1 8 (4.91%) XenDesktop
2 7 (4.29%) Active Directory
3 1 (0.61%) UAG
Systems Management
1 10 (6.13%) SCCM
1 10 (6.13%) SCOM
2 2 (1.23%) Netcool
2 2 (1.23%) Forefront Identity Manager
3 1 (0.61%) NetBackup
3 1 (0.61%) Windows Intune
Vendors
1 37 (22.70%) Microsoft
2 10 (6.13%) Dell
2 10 (6.13%) VMware
2 10 (6.13%) Computacenter
3 9 (5.52%) Huawei
4 8 (4.91%) Citrix
5 6 (3.68%) Oracle
6 5 (3.07%) BT
7 4 (2.45%) LANDesk
8 3 (1.84%) Splunk
8 3 (1.84%) ArcSight
9 2 (1.23%) ServiceNow
9 2 (1.23%) Nokia Solutions and Networks
9 2 (1.23%) FrontRange
9 2 (1.23%) Altiris
9 2 (1.23%) HP
9 2 (1.23%) Ericsson
9 2 (1.23%) Nokia
9 2 (1.23%) Remedy
Reading
Computer Futures
Salary: £55000 - £60000 per annum + competitive
Posted: 23 hours ago
Reading, Berkshire
JM
Salary: £1 per annum
Posted: Yesterday
Reading, Berkshire
83Zero
Salary: From £35,000 to £37,000 per annum
Posted: 2 days ago
Reading, Berkshire
83Zero
Salary: From £35,000 to £37,000 per annum
Posted: 2 days ago
Reading
Nigel Frank International Limited - Newcastle
Salary: £60000 per annum
Posted: 3 days ago
Reading, Berkshire
CGI
Salary: £50000 - £75000 per annum + benefits
Posted: 22 days ago
Reading, Berkshire
CGI
Salary: £65000 - £85000 per annum + benefits
Posted: 25 days ago