The table below looks at the statistics for the Support Engineer role in IT contracts advertised for the Reading region. Included is a guide to the average contractor rates offered in IT contracts that have cited Support Engineer in their job title over the 3 months to 31 July 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
31 Jul 2015
Same period 2014 Same period 2013
Support Engineer
Rank 33 27 23
Rank change year-on-year
-6 -4
Contract jobs requiring a Support Engineer 36 43 59
As % of all contract IT jobs located in Reading 3.85% 4.86% 6.24%
As % of the Job Titles category 4.25% 5.48% 6.84%
Number of daily rates quoted 6 19 21
Average daily rate
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£228 £315 £375
Average daily rate % change year-on-year
-27.77% -16.00%
90% offered a daily rate of more than £185 £209 £125
10% offered a daily rate of more than £418 £392 £425
UK excluding London average daily rate £208 £205 £216
% change year-on-year
+1.21% -5.20%
Number of hourly rates quoted 12 8 5
Average hourly rate £21.55 £16.25 £18.00
Average hourly rate % change year-on-year
+32.61% -9.72%
UK excluding London average hourly rate £15.86 £15.26 £15.75
% change year-on-year
+3.91% -3.09%
Support Engineer
Berkshire

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the Reading region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
Reading
Contract IT job ads with a match in the
Job Titles category
848 784 862
As % of all contract IT jobs located in Reading 90.70% 88.69% 91.12%
Number of daily rates quoted 495 355 371
Average daily rate £388 £375 £385
Average daily rate % change year-on-year
+3.33% -2.59%
90% offered a daily rate of more than £225 £263 £200
10% offered a daily rate of more than £500 £513 £525
UK excluding London average daily rate £375 £350 £350
% change year-on-year
+7.14% -
Number of hourly rates quoted 45 32 44
Average hourly rate £18.25 £17.07 £16.00
Average hourly rate % change year-on-year
+6.91% +6.68%
90% offered a hourly rate of more than £10.50 £10.50 £10.54
10% offered a hourly rate of more than £39.71 £19.00 £31.00
UK excluding London average hourly rate £16.50 £16.50 £17.00
% change year-on-year
- -2.94%

Support Engineer
Jobs Demand Trend in Reading

This chart provides a 3-month moving total of IT contractor jobs citing Support Engineer in the job title across the Reading region as a proportion of the total demand within the Job Titles category.

Support Engineer Jobs Demand Trend in Reading

Support Engineer
Daily Rate Trend in Reading

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Support Engineer across the Reading region.

Support Engineer Daily Rate Trend in Reading

Support Engineer
Daily Rate Histogram in Reading

This chart provides a histogram of daily rates quoted in contract IT jobs citing Support Engineer across the Reading region over the 3 months to 31 July 2015.

Support Engineer Daily Rate Histogram in Reading

Support Engineer
Hourly Rate Trend in Reading

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Support Engineer across the Reading region.

Support Engineer Hourly Rate Trend in Reading

Support Engineer
Hourly Rate Histogram in Reading

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Support Engineer across the Reading region over the 3 months to 31 July 2015.

Support Engineer Hourly Rate Histogram in Reading

Support Engineer
Top 30 Related IT Skills in Reading

For the 6 months to 31 July 2015, IT contractor jobs across the Reading region that cited Support Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Support Engineer in their job title.

1 51 (65.38%) Windows
2 44 (56.41%) Microsoft
3 41 (52.56%) Active Directory
4 27 (34.62%) Windows 7
5 26 (33.33%) Security Cleared
6 24 (30.77%) DV Cleared
7 22 (28.21%) ITIL
8 20 (25.64%) Microsoft Certification
9 17 (21.79%) MCSE
10 16 (20.51%) MCP
10 16 (20.51%) SLA
10 16 (20.51%) Configuration Management
10 16 (20.51%) HP
11 15 (19.23%) Symantec
11 15 (19.23%) MS Visio
12 14 (17.95%) VMware
13 13 (16.67%) SC Cleared
13 13 (16.67%) SCOM
14 12 (15.38%) SCCM
14 12 (15.38%) Windows Server 2008
14 12 (15.38%) Hyper-V
14 12 (15.38%) MS Excel
14 12 (15.38%) DNS
15 11 (14.10%) VMware Infrastructure
16 10 (12.82%) Analytical Skills
16 10 (12.82%) TCP/IP
16 10 (12.82%) MS Exchange
16 10 (12.82%) SQL
17 9 (11.54%) Windows Server 2003
18 8 (10.26%) Telecoms

Support Engineer
Top Related IT Skills in Reading by Category

For the 6 months to 31 July 2015, IT contractor jobs across the Reading region that cited Support Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Support Engineer in their job title. Up to 20 skills are shown per category.

Application Platforms
1 10 (12.82%) MS Exchange
2 6 (7.69%) SharePoint
3 5 (6.41%) IIS
4 3 (3.85%) Exchange Server 2010
5 2 (2.56%) Lync
6 1 (1.28%) IBM Notes
6 1 (1.28%) Apache
6 1 (1.28%) WebLogic
Applications
1 15 (19.23%) MS Visio
2 12 (15.38%) MS Excel
3 7 (8.97%) MS Office
4 1 (1.28%) MS PowerPoint
Business Applications
1 2 (2.56%) Dynamics AX
Cloud Services
1 4 (5.13%) Office 365
2 2 (2.56%) Yammer
3 1 (1.28%) Microsoft Azure
Communications & Networking
1 12 (15.38%) DNS
2 10 (12.82%) TCP/IP
3 8 (10.26%) DHCP
4 5 (6.41%) Firewall
5 4 (5.13%) SSL
5 4 (5.13%) Internet
5 4 (5.13%) HTTP
5 4 (5.13%) WAN
5 4 (5.13%) Network Security
5 4 (5.13%) LTE
5 4 (5.13%) 4G
5 4 (5.13%) Skype
6 3 (3.85%) Radio Access Network
6 3 (3.85%) LAN
6 3 (3.85%) LDAP
6 3 (3.85%) SDH
6 3 (3.85%) 3G
6 3 (3.85%) DWDM
6 3 (3.85%) VPN
6 3 (3.85%) 2G
Database & Business Intelligence
1 3 (3.85%) MS Access
2 2 (2.56%) SQL Server Reporting Services
2 2 (2.56%) SQL Server Analysis Services
Development Applications
1 1 (1.28%) Oracle Forms
General
1 8 (10.26%) Telecoms
2 4 (5.13%) Marketing
3 2 (2.56%) Dutch Language
3 2 (2.56%) French Language
3 2 (2.56%) German Language
3 2 (2.56%) Law
4 1 (1.28%) Multimedia
4 1 (1.28%) Back Office
Libraries, Frameworks & Software Standards
1 5 (6.41%) .NET
2 4 (5.13%) XML
2 4 (5.13%) HTML
3 3 (3.85%) .NET Framework
3 3 (3.85%) SAML
4 2 (2.56%) ASP.NET
4 2 (2.56%) Application Packaging
5 1 (1.28%) COM
5 1 (1.28%) CSS
5 1 (1.28%) OLE
5 1 (1.28%) LAMP
5 1 (1.28%) XHTML
Miscellaneous
1 10 (12.82%) Analytical Skills
2 2 (2.56%) Data Centre
2 2 (2.56%) Clustering
3 1 (1.28%) iPhone
3 1 (1.28%) Social Media
3 1 (1.28%) Blackberry
3 1 (1.28%) Replication
Operating Systems
1 51 (65.38%) Windows
2 27 (34.62%) Windows 7
3 12 (15.38%) Windows Server 2008
4 9 (11.54%) Windows Server 2003
5 8 (10.26%) UNIX
6 7 (8.97%) Windows XP
7 4 (5.13%) Linux
7 4 (5.13%) Windows 8
8 2 (2.56%) Windows Server 2012
8 2 (2.56%) SUSE
9 1 (1.28%) Windows 2000
9 1 (1.28%) Windows NT
9 1 (1.28%) Solaris
Processes & Methodologies
1 22 (28.21%) ITIL
2 16 (20.51%) Configuration Management
3 6 (7.69%) Performance Monitoring
4 4 (5.13%) Workflow
5 3 (3.85%) Data Management
5 3 (3.85%) Memory Management
5 3 (3.85%) Garbage Collection
6 2 (2.56%) Asset Management
6 2 (2.56%) Customer Engagement
6 2 (2.56%) ERP
6 2 (2.56%) Service Management
6 2 (2.56%) Service Delivery
7 1 (1.28%) Change Management
7 1 (1.28%) Disaster Recovery
7 1 (1.28%) Stakeholder Management
7 1 (1.28%) Network Management
7 1 (1.28%) Process Improvement
7 1 (1.28%) Root Cause Analysis
7 1 (1.28%) Software Distribution
7 1 (1.28%) Load Balancing
Programming Languages
1 10 (12.82%) SQL
2 4 (5.13%) Perl
2 4 (5.13%) PowerShell
3 3 (3.85%) JavaScript
3 3 (3.85%) C#
3 3 (3.85%) C++
3 3 (3.85%) VB.NET
4 2 (2.56%) X++
5 1 (1.28%) Python
5 1 (1.28%) Shell Script
5 1 (1.28%) Java
Qualifications
1 26 (33.33%) Security Cleared
2 24 (30.77%) DV Cleared
3 20 (25.64%) Microsoft Certification
4 17 (21.79%) MCSE
5 16 (20.51%) MCP
6 13 (16.67%) SC Cleared
7 8 (10.26%) Degree
8 3 (3.85%) CCNP
8 3 (3.85%) Cisco Certification
8 3 (3.85%) MCITP
9 2 (2.56%) MCTS
9 2 (2.56%) JNCIA
9 2 (2.56%) CCNA
10 1 (1.28%) CCIP
10 1 (1.28%) HNC
10 1 (1.28%) HND
10 1 (1.28%) CCIE
10 1 (1.28%) CCSP
10 1 (1.28%) JNCIS
10 1 (1.28%) MCDST
Quality Assurance & Compliance
1 16 (20.51%) SLA
System Software
1 41 (52.56%) Active Directory
2 12 (15.38%) Hyper-V
3 11 (14.10%) VMware Infrastructure
4 2 (2.56%) NDS
4 2 (2.56%) Microsoft App-V
4 2 (2.56%) XenDesktop
Systems Management
1 13 (16.67%) SCOM
2 12 (15.38%) SCCM
3 2 (2.56%) SCDPM
4 1 (1.28%) Forefront Identity Manager
4 1 (1.28%) Systems Management Server (SMS)
Vendors
1 44 (56.41%) Microsoft
2 16 (20.51%) HP
3 15 (19.23%) Symantec
4 14 (17.95%) VMware
5 4 (5.13%) Cisco
6 3 (3.85%) Nokia
7 2 (2.56%) Ericsson
7 2 (2.56%) Sophos
7 2 (2.56%) Dell
7 2 (2.56%) Citrix
7 2 (2.56%) Sybase
7 2 (2.56%) Huawei
7 2 (2.56%) Lumension
8 1 (1.28%) F5
8 1 (1.28%) Oracle
8 1 (1.28%) Sun
8 1 (1.28%) Juniper
8 1 (1.28%) Alcatel-Lucent
8 1 (1.28%) Google
8 1 (1.28%) Veritas
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