The first table below looks at the demand for the Support Analyst role in IT contracts advertised for the Reading region. Included is a guide to the average contractor rates offered in IT contracts that have cited Support Analyst in their job title over the 3 months to 24 May 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the Reading region.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
24 May 2013
Same period 2012 Same period 2011
Support Analyst
Rank 59 78 61
Rank change year-on-year
+19 -17
Contract jobs requiring a Support Analyst 11 6 24
As % of all contract IT jobs located in Reading 1.317% 0.538% 2.303%
As % of the Job Titles category 1.447% 0.584% 2.617%
Number of daily rates quoted 8 1 4
Average daily rate £290 £220 £200
Average daily rate % change year-on-year
+31.81% +10.00%
UK excluding London average daily rate £250 £220 £215
% change year-on-year
+13.63% +2.32%
Number of hourly rates quoted 1 3 7
Average hourly rate £19.00 £12.89 £11.00
Average hourly rate % change year-on-year
+47.40% +17.18%
UK excluding London average hourly rate £14.00 £15.50 £15.00
% change year-on-year
-9.67% +3.33%
All Job Titles
Reading
Contract IT job ads with a match in the
Job Titles category
760 1028 917
As % of all contract IT jobs located in Reading 91.02% 92.20% 88.00%
Number of daily rates quoted 349 347 409
Average daily rate £375 £350 £350
Average daily rate % change year-on-year
+7.14% -
90% offered a daily rate of more than £200 £225 £225
10% offered a daily rate of more than £475 £500 £500
UK excluding London average daily rate £350 £350 £350
Number of hourly rates quoted 42 61 42
Average hourly rate £18.00 £15.58 £12.50
Average hourly rate % change year-on-year
+15.56% +24.60%
90% offered a hourly rate of more than £10.70 £11.50 £10.50
10% offered a hourly rate of more than £27.50 £22.60 £32.50
UK excluding London average hourly rate £17.50 £18.00 £20.00
% change year-on-year
-2.77% -10.00%
Support Analyst
Berkshire

Support Analyst
Jobs Demand Trend

This chart provides a 3-month moving total of IT contractor jobs citing Support Analyst across the Reading region as a proportion of the total demand within the Job Titles category.

Reading Support Analyst Jobs Demand Trend

Support Analyst
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Support Analyst across the Reading region.

Reading Support Analyst Daily Rate Trend

Support Analyst
Daily Rate Histogram

This chart provides a histogram of daily rates quoted in contract IT jobs citing Support Analyst across the Reading region over the 3 months to 24 May 2013.

Reading Support Analyst Daily Rate Histogram

Support Analyst
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Support Analyst across the Reading region.

Reading Support Analyst Hourly Rate Trend

Support Analyst
Top 30 Related IT Skills

For the 6 months to 24 May 2013, IT contractor jobs across the Reading region that cited Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Support Analyst in their job title.

1 11 (57.89%) Windows
2 8 (42.11%) Microsoft
2 8 (42.11%) Active Directory
3 5 (26.32%) Windows Server 2003
3 5 (26.32%) LAN
3 5 (26.32%) Windows Server 2008
4 4 (21.05%) Windows 7
4 4 (21.05%) TCP/IP
4 4 (21.05%) MS Excel
4 4 (21.05%) MS Office
4 4 (21.05%) VMware
5 3 (15.79%) Finance
5 3 (15.79%) Lotus
5 3 (15.79%) Windows XP
5 3 (15.79%) WAN
6 2 (10.53%) SC Cleared
6 2 (10.53%) Security Cleared
6 2 (10.53%) VMware Infrastructure
6 2 (10.53%) VMware ESXi
6 2 (10.53%) DHCP
6 2 (10.53%) Ethernet
6 2 (10.53%) ADSL
6 2 (10.53%) VPN
6 2 (10.53%) Cisco
6 2 (10.53%) ITIL
6 2 (10.53%) MCP
6 2 (10.53%) Windows 2000
6 2 (10.53%) Lotus Notes
6 2 (10.53%) SharePoint
6 2 (10.53%) Microsoft Certification

Support Analyst
Top Related IT Skills by Category

For the 6 months to 24 May 2013, IT contractor jobs across the Reading region that cited Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Support Analyst in their job title. Up to 20 skills are shown per category.

Application Development
1 2 (10.53%) Middleware
2 1 (5.263%) Web Services
2 1 (5.263%) .NET
2 1 (5.263%) J2EE
2 1 (5.263%) WebSphere
Application Platforms
1 2 (10.53%) Lotus Notes
1 2 (10.53%) SharePoint
2 1 (5.263%) IBM HTTP Server
2 1 (5.263%) Lotus Domino
2 1 (5.263%) Apache
2 1 (5.263%) Tomcat
2 1 (5.263%) IIS
2 1 (5.263%) MS Exchange
2 1 (5.263%) SharePoint 2010
Applications
1 4 (21.05%) MS Excel
1 4 (21.05%) MS Office
2 1 (5.263%) MS PowerPoint
Communications & Networking
1 5 (26.32%) LAN
2 4 (21.05%) TCP/IP
3 3 (15.79%) WAN
4 2 (10.53%) DHCP
4 2 (10.53%) Ethernet
4 2 (10.53%) ADSL
4 2 (10.53%) VPN
5 1 (5.263%) Internet
5 1 (5.263%) SAN
5 1 (5.263%) LDAP
5 1 (5.263%) DNS
5 1 (5.263%) PBX
5 1 (5.263%) VoIP
5 1 (5.263%) Broadband
5 1 (5.263%) HTTP
5 1 (5.263%) IP Telephony
5 1 (5.263%) Wireshark
General
1 3 (15.79%) Finance
2 2 (10.53%) Telecoms
3 1 (5.263%) Automotive
3 1 (5.263%) Banking
3 1 (5.263%) Retail
Miscellaneous
1 1 (5.263%) Blackberry
1 1 (5.263%) PKI
1 1 (5.263%) Computer Science
1 1 (5.263%) Clustering
Operating Systems
1 11 (57.89%) Windows
2 5 (26.32%) Windows Server 2003
2 5 (26.32%) Windows Server 2008
3 4 (21.05%) Windows 7
4 3 (15.79%) Windows XP
5 2 (10.53%) Windows 2000
6 1 (5.263%) Windows NT
6 1 (5.263%) Linux
6 1 (5.263%) UNIX
6 1 (5.263%) Windows Vista
6 1 (5.263%) Windows 2000 Server
Processes & Methodologies
1 2 (10.53%) ITIL
2 1 (5.263%) Workflow
2 1 (5.263%) Change Management
2 1 (5.263%) Disaster Recovery
2 1 (5.263%) Identity Management
2 1 (5.263%) Project Management
2 1 (5.263%) Demand Management
2 1 (5.263%) Software Deployment
2 1 (5.263%) Content Management
2 1 (5.263%) Project Planning
Programming Languages
1 1 (5.263%) Shell Script
1 1 (5.263%) SQL
Qualifications
1 2 (10.53%) SC Cleared
1 2 (10.53%) Security Cleared
1 2 (10.53%) MCP
1 2 (10.53%) Microsoft Certification
2 1 (5.263%) Cisco Certification
2 1 (5.263%) MCSE
2 1 (5.263%) CCNP
2 1 (5.263%) CCNA
2 1 (5.263%) MCDST
2 1 (5.263%) Degree
System Software
1 8 (42.11%) Active Directory
2 2 (10.53%) VMware Infrastructure
2 2 (10.53%) VMware ESXi
Systems Management
1 1 (5.263%) MIIS
1 1 (5.263%) SCCM
Vendors
1 8 (42.11%) Microsoft
2 4 (21.05%) VMware
3 3 (15.79%) Lotus
4 2 (10.53%) Cisco
5 1 (5.263%) Ab Initio
5 1 (5.263%) BT
5 1 (5.263%) Remedy
5 1 (5.263%) Avaya
5 1 (5.263%) Dell
5 1 (5.263%) Citrix
5 1 (5.263%) IBM