The first table below looks at the demand for the Support Analyst role in IT contracts advertised for the Reading region. Included is a guide to the average contractor rates offered in IT contracts that have cited Support Analyst in their job title over the 3 months to 16 April 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the Reading region.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
16 Apr 2014
Same period 2013 Same period 2012
Support Analyst
Rank 64 52 73
Rank change year-on-year
-12 +21
Contract jobs requiring a Support Analyst 14 15 4
As % of all contract IT jobs located in Reading 1.30% 1.94% 0.37%
As % of the Job Titles category 1.45% 2.11% 0.41%
Number of daily rates quoted 9 10 0
Average daily rate £238 £223 -
Average daily rate % change year-on-year
+6.74% -
UK excluding London average daily rate £223 £248 £236
% change year-on-year
-10.10% +4.76%
Number of hourly rates quoted 4 2 2
Average hourly rate £15.38 £18.00 £23.13
Average hourly rate % change year-on-year
-14.58% -22.16%
90% offered a hourly rate of more than £14.03 £17.20 £13.63
10% offered a hourly rate of more than £15.85 £18.80 £32.63
UK excluding London average hourly rate £15.00 £14.50 £15.50
% change year-on-year
+3.44% -6.45%
Job Titles Category
Reading
Contract IT job ads with a match in the
Job Titles category
966 710 975
As % of all contract IT jobs located in Reading 89.44% 91.97% 90.03%
Number of daily rates quoted 492 303 346
Average daily rate £350 £358 £350
Average daily rate % change year-on-year
-2.09% +2.14%
90% offered a daily rate of more than £200 £185 £215
10% offered a daily rate of more than £500 £475 £525
UK excluding London average daily rate £350 £345 £350
% change year-on-year
+1.44% -1.42%
Number of hourly rates quoted 29 51 46
Average hourly rate £15.50 £18.50 £15.06
Average hourly rate % change year-on-year
-16.21% +22.82%
90% offered a hourly rate of more than £10.50 £13.87 £9.55
10% offered a hourly rate of more than £175.00 £30.00 £30.00
UK excluding London average hourly rate £17.00 £17.50 £19.00
% change year-on-year
-2.85% -7.89%
Support Analyst
Berkshire

Support Analyst
Jobs Demand Trend in Reading

This chart provides a 3-month moving total of IT contractor jobs citing Support Analyst in the job title across the Reading region as a proportion of the total demand within the Job Titles category.

Support Analyst Jobs Demand Trend in Reading

Support Analyst
Daily Rate Trend in Reading

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Support Analyst across the Reading region.

Support Analyst Daily Rate Trend in Reading

Support Analyst
Daily Rate Histogram in Reading

This chart provides a histogram of daily rates quoted in contract IT jobs citing Support Analyst across the Reading region over the 3 months to 16 April 2014.

Support Analyst Daily Rate Histogram in Reading

Support Analyst
Hourly Rate Trend in Reading

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Support Analyst across the Reading region.

Support Analyst Hourly Rate Trend in Reading

Support Analyst
Top 30 Related IT Skills in Reading

For the 6 months to 16 April 2014, IT contractor jobs across the Reading region that cited Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Support Analyst in their job title.

1 16 (80.00%) Windows
2 12 (60.00%) Windows 7
3 10 (50.00%) Degree
4 9 (45.00%) ITIL
5 7 (35.00%) Root Cause Analysis
6 6 (30.00%) Problem Management
6 6 (30.00%) VLAN
6 6 (30.00%) DRM
7 5 (25.00%) Microsoft
7 5 (25.00%) Microsoft Certification
7 5 (25.00%) A+ Certification
7 5 (25.00%) SQL Server
7 5 (25.00%) MCSE
7 5 (25.00%) Windows Server 2008
8 4 (20.00%) MS Excel
8 4 (20.00%) Windows XP
8 4 (20.00%) Active Directory
8 4 (20.00%) TCP/IP
8 4 (20.00%) VPN
9 3 (15.00%) Finance
9 3 (15.00%) Firebird
9 3 (15.00%) Computer Science
9 3 (15.00%) Wealth Management
9 3 (15.00%) Windows Server 2003
9 3 (15.00%) Bloomberg
9 3 (15.00%) MS Office
9 3 (15.00%) Windows Server 2012
10 2 (10.00%) Hyper-V
10 2 (10.00%) VMware ESXi
10 2 (10.00%) DHCP

Support Analyst
Top Related IT Skills in Reading by Category

For the 6 months to 16 April 2014, IT contractor jobs across the Reading region that cited Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 1 (5.00%) SharePoint Server
1 1 (5.00%) BizTalk Server
1 1 (5.00%) SharePoint
Applications
1 4 (20.00%) MS Excel
2 3 (15.00%) MS Office
Business Applications
1 1 (5.00%) Dynamics CRM
1 1 (5.00%) Sage 200
Communications & Networking
1 6 (30.00%) VLAN
2 4 (20.00%) TCP/IP
2 4 (20.00%) VPN
3 2 (10.00%) DHCP
3 2 (10.00%) Firewall
4 1 (5.00%) DNS
4 1 (5.00%) 3G
4 1 (5.00%) DSL
4 1 (5.00%) Ethernet
4 1 (5.00%) ADSL
4 1 (5.00%) 4G
4 1 (5.00%) Structured Cabling
Database & Business Intelligence
1 5 (25.00%) SQL Server
2 3 (15.00%) Firebird
3 1 (5.00%) Crystal Reports
Development Applications
1 1 (5.00%) Visual Studio
General
1 3 (15.00%) Finance
2 1 (5.00%) Back Office
2 1 (5.00%) Telecoms
2 1 (5.00%) Retail
Miscellaneous
1 3 (15.00%) Computer Science
Operating Systems
1 16 (80.00%) Windows
2 12 (60.00%) Windows 7
3 5 (25.00%) Windows Server 2008
4 4 (20.00%) Windows XP
5 3 (15.00%) Windows Server 2003
5 3 (15.00%) Windows Server 2012
6 1 (5.00%) Linux
6 1 (5.00%) Apple iOS
Processes & Methodologies
1 9 (45.00%) ITIL
2 7 (35.00%) Root Cause Analysis
3 6 (30.00%) Problem Management
3 6 (30.00%) DRM
4 3 (15.00%) Wealth Management
5 1 (5.00%) Service Management
5 1 (5.00%) Change Management
5 1 (5.00%) ITSM
5 1 (5.00%) CRM
5 1 (5.00%) ITIL V3
5 1 (5.00%) Data Entry
Programming Languages
1 1 (5.00%) SQL
1 1 (5.00%) T-SQL
Qualifications
1 10 (50.00%) Degree
2 5 (25.00%) Microsoft Certification
2 5 (25.00%) A+ Certification
2 5 (25.00%) MCSE
3 1 (5.00%) SC Cleared
3 1 (5.00%) Security Cleared
System Software
1 4 (20.00%) Active Directory
2 2 (10.00%) Hyper-V
2 2 (10.00%) VMware ESXi
Vendors
1 5 (25.00%) Microsoft
2 3 (15.00%) Bloomberg
3 2 (10.00%) Citrix
3 2 (10.00%) VMware
4 1 (5.00%) Altiris
4 1 (5.00%) BMC
4 1 (5.00%) Apple
4 1 (5.00%) Sage
4 1 (5.00%) CheckPoint