The table below looks at the statistics for the Support Analyst role in IT jobs advertised for the Reading region. Included is a guide to the average salaries offered in IT jobs that have cited Support Analyst in their job title over the 3 months to 28 August 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
28 Aug 2015
Same period 2014 Same period 2013
Support Analyst
Rank 92 110 71
Rank change year-on-year
+18 -39
Permanent jobs requiring a Support Analyst 48 29 69
As % of all permanent IT jobs located in Reading 2.17% 1.17% 3.07%
As % of the Job Titles category 2.31% 1.27% 3.27%
Number of salaries quoted 47 26 62
Average salary £32,500 £26,500 £30,000
Average salary % change year-on-year
+22.64% -11.66%
90% offered a salary of more than £19,250 £21,500 £21,000
10% offered a salary of more than £40,800 £33,750 £47,500
UK excluding London average salary £28,000 £27,500 £27,500
% change year-on-year
+1.81% -
Support Analyst
Berkshire

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Reading region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Reading
Permanent IT job ads with a match in the
Job Titles category
2079 2289 2112
As % of all permanent IT jobs located in Reading 94.16% 92.15% 93.91%
Number of salaries quoted 1620 1621 1677
Average salary £45,000 £46,500 £42,500
Average salary % change year-on-year
-3.22% +9.41%
90% offered a salary of more than £27,500 £27,500 £27,500
10% offered a salary of more than £65,000 £65,000 £72,500
UK excluding London average salary £40,000 £40,000 £39,000
% change year-on-year
- +2.56%

Support Analyst
Jobs Demand Trend in Reading

This chart provides a 3-month moving total of permanent IT jobs citing Support Analyst in the job title across the Reading region as a proportion of the total demand within the Job Titles category.

Support Analyst Jobs Demand Trend in Reading

Support Analyst
Salary Trend in Reading

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst across the Reading region.

Support Analyst Salary Trend in Reading

Support Analyst
Salary Histogram in Reading

This chart provides a salary histogram for IT jobs citing Support Analyst across the Reading region over the 3 months to 28 August 2015.

Support Analyst Salary Histogram in Reading

Support Analyst
Top 30 Related IT Skills in Reading

For the 6 months to 28 August 2015, IT jobs across the Reading region that cited Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title.

1 44 (46.81%) Windows
2 36 (38.30%) SQL
3 33 (35.11%) Microsoft
4 26 (27.66%) Active Directory
5 23 (24.47%) Windows Server 2008
6 21 (22.34%) MS Excel
7 20 (21.28%) MS Office
8 18 (19.15%) Linux
9 17 (18.09%) ITIL
10 16 (17.02%) Analytical Skills
11 15 (15.96%) VMware
11 15 (15.96%) SQL Server
12 14 (14.89%) SAP
13 13 (13.83%) IIS
13 13 (13.83%) ERP
13 13 (13.83%) Windows XP
13 13 (13.83%) Remedy
13 13 (13.83%) Kalman Filter
13 13 (13.83%) Windows 2000 Server
14 12 (12.77%) Ariba
15 11 (11.70%) SuccessFactors
16 10 (10.64%) Degree
17 9 (9.57%) SC Cleared
17 9 (9.57%) Security Cleared
17 9 (9.57%) VMware Infrastructure
17 9 (9.57%) LAN
17 9 (9.57%) WAN
17 9 (9.57%) TCP/IP
17 9 (9.57%) SLA
17 9 (9.57%) Apache

Support Analyst
Top Related IT Skills in Reading by Category

For the 6 months to 28 August 2015, IT jobs across the Reading region that cited Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 13 (13.83%) IIS
2 9 (9.57%) Apache
3 7 (7.45%) Tomcat
3 7 (7.45%) MS Exchange
4 6 (6.38%) WebLogic
5 5 (5.32%) Exchange Server 2010
6 4 (4.26%) WebSphere
6 4 (4.26%) JBoss
7 3 (3.19%) SharePoint
8 2 (2.13%) nginx
8 2 (2.13%) OpenStack
9 1 (1.06%) Node.js
9 1 (1.06%) Exchange Server 2003
Applications
1 21 (22.34%) MS Excel
2 20 (21.28%) MS Office
3 3 (3.19%) MS PowerPoint
Cloud Services
1 11 (11.70%) SuccessFactors
2 5 (5.32%) SaaS
3 2 (2.13%) Amazon AWS
Communications & Networking
1 9 (9.57%) LAN
1 9 (9.57%) WAN
1 9 (9.57%) TCP/IP
2 8 (8.51%) Firewall
3 7 (7.45%) DNS
4 5 (5.32%) Network Security
5 4 (4.26%) VPN
5 4 (4.26%) DHCP
6 3 (3.19%) LDAP
6 3 (3.19%) Internet
7 2 (2.13%) SSL
7 2 (2.13%) Cisco IOS
7 2 (2.13%) HTTP
7 2 (2.13%) SMTP
8 1 (1.06%) SMS
8 1 (1.06%) IP Telephony
8 1 (1.06%) Intrusion Detection
Database & Business Intelligence
1 15 (15.96%) SQL Server
2 7 (7.45%) SQL Server 2008
3 6 (6.38%) SQL Server Reporting Services
3 6 (6.38%) SQL Server Integration Services
4 5 (5.32%) PostgreSQL
5 2 (2.13%) MySQL
6 1 (1.06%) Crystal Reports
6 1 (1.06%) SQL Server 2005
6 1 (1.06%) SQL Server 2012
6 1 (1.06%) Relational Database
Development Applications
1 4 (4.26%) Selenium
1 4 (4.26%) WebDriver
General
1 4 (4.26%) Manufacturing
2 3 (3.19%) Multimedia
2 3 (3.19%) Finance
3 2 (2.13%) Advertising
3 2 (2.13%) Retail
4 1 (1.06%) German Language
4 1 (1.06%) Legal
4 1 (1.06%) Pharmaceutical
4 1 (1.06%) Telecoms
Libraries, Frameworks & Software Standards
1 4 (4.26%) .NET
1 4 (4.26%) ASP.NET
1 4 (4.26%) WCF
1 4 (4.26%) AngularJS
2 3 (3.19%) iXBRL
3 2 (2.13%) MCollective
3 2 (2.13%) Web Services
4 1 (1.06%) XML
Miscellaneous
1 16 (17.02%) Analytical Skills
2 6 (6.38%) Computer Science
3 3 (3.19%) E-Learning
3 3 (3.19%) User Experience
4 2 (2.13%) GIS
4 2 (2.13%) Replication
5 1 (1.06%) Smartphone
5 1 (1.06%) Mathematics
5 1 (1.06%) Learning Management System
5 1 (1.06%) Social Media
5 1 (1.06%) Enterprise Software
Operating Systems
1 44 (46.81%) Windows
2 23 (24.47%) Windows Server 2008
3 18 (19.15%) Linux
4 13 (13.83%) Windows XP
4 13 (13.83%) Windows 2000 Server
5 7 (7.45%) Windows 7
6 3 (3.19%) UNIX
6 3 (3.19%) Windows Server 2012
6 3 (3.19%) Windows Server 2003
7 1 (1.06%) SUSE
7 1 (1.06%) Ubuntu
7 1 (1.06%) CentOS
7 1 (1.06%) Solaris
7 1 (1.06%) Windows 8
Processes & Methodologies
1 17 (18.09%) ITIL
2 13 (13.83%) ERP
2 13 (13.83%) Kalman Filter
3 7 (7.45%) Business Intelligence
4 5 (5.32%) Service Delivery
4 5 (5.32%) Product Management
5 4 (4.26%) User Acceptance Testing
5 4 (4.26%) Time Management
5 4 (4.26%) Continuous Improvement
5 4 (4.26%) Root Cause Analysis
5 4 (4.26%) Automation Testing
6 3 (3.19%) Cyber Security
6 3 (3.19%) Coaching
6 3 (3.19%) Change Management
6 3 (3.19%) Scrum
6 3 (3.19%) Agile Software Development
6 3 (3.19%) SAP Implementation
7 2 (2.13%) Information Security
7 2 (2.13%) Incident Management
7 2 (2.13%) CRM
Programming Languages
1 36 (38.30%) SQL
2 8 (8.51%) Java
3 7 (7.45%) T-SQL
3 7 (7.45%) Python
3 7 (7.45%) Perl
4 5 (5.32%) C#
5 4 (4.26%) PHP
6 3 (3.19%) PL/SQL
6 3 (3.19%) Shell Script
7 2 (2.13%) VB6
7 2 (2.13%) C
7 2 (2.13%) JavaScript
7 2 (2.13%) VBScript
7 2 (2.13%) VB
8 1 (1.06%) C++
8 1 (1.06%) Bash Shell
Qualifications
1 10 (10.64%) Degree
2 9 (9.57%) SC Cleared
2 9 (9.57%) Security Cleared
3 4 (4.26%) Microsoft Certification
3 4 (4.26%) ITIL Certification
4 3 (3.19%) ACCA
4 3 (3.19%) A+ Certification
4 3 (3.19%) AAT
5 1 (1.06%) MCP
5 1 (1.06%) CCNA
5 1 (1.06%) Cisco Certification
5 1 (1.06%) MOS
5 1 (1.06%) MCTS
Quality Assurance & Compliance
1 9 (9.57%) SLA
System Software
1 26 (27.66%) Active Directory
2 9 (9.57%) VMware Infrastructure
3 7 (7.45%) Hyper-V
4 2 (2.13%) qmail
4 2 (2.13%) Squid
Systems Management
1 3 (3.19%) Nagios
1 3 (3.19%) ZABBIX
1 3 (3.19%) logstash
2 2 (2.13%) Graphite
2 2 (2.13%) Cacti
2 2 (2.13%) Ganglia
2 2 (2.13%) Puppet
2 2 (2.13%) FortiGate
2 2 (2.13%) collectd
Vendors
1 33 (35.11%) Microsoft
2 15 (15.96%) VMware
3 14 (14.89%) SAP
4 13 (13.83%) Remedy
5 12 (12.77%) Ariba
6 6 (6.38%) Citrix
6 6 (6.38%) Cisco
7 5 (5.32%) Oracle
8 2 (2.13%) ESRI
8 2 (2.13%) Splunk
9 1 (1.06%) Google
9 1 (1.06%) LANDesk
9 1 (1.06%) Sophos
9 1 (1.06%) Websense
9 1 (1.06%) IBM
9 1 (1.06%) HP
9 1 (1.06%) Intel
9 1 (1.06%) Avaya
9 1 (1.06%) Red Hat
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