The table below looks at the statistics for the Support Analyst role in IT jobs advertised for the Reading region. Included is a guide to the average salaries offered in IT jobs that have cited Support Analyst in their job title over the 3 months to 28 August 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
28 Aug 2014
Same period 2013 Same period 2012
Support Analyst
Rank 107 69 75
Rank change year-on-year
-38 +6
Permanent jobs requiring a Support Analyst 29 68 53
As % of all permanent IT jobs located in Reading 1.17% 3.02% 2.60%
As % of the Job Titles category 1.27% 3.22% 2.79%
Number of salaries quoted 26 61 35
Average salary £26,500 £30,000 £32,500
Average salary % change year-on-year
-11.66% -7.69%
90% offered a salary of more than £21,500 £21,000 £21,000
10% offered a salary of more than £33,750 £47,500 £40,000
UK excluding London average salary £27,500 £27,500 £29,000
% change year-on-year
- -5.17%
Support Analyst
Berkshire

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Reading region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Reading
Permanent IT job ads with a match in the
Job Titles category
2276 2110 1900
As % of all permanent IT jobs located in Reading 91.63% 93.86% 93.23%
Number of salaries quoted 1614 1675 1602
Average salary £46,000 £42,500 £42,500
Average salary % change year-on-year
+8.23% -
90% offered a salary of more than £27,500 £27,500 £26,000
10% offered a salary of more than £74,500 £62,500 £65,000
UK excluding London average salary £40,000 £39,000 £38,500
% change year-on-year
+2.56% +1.29%

Support Analyst
Jobs Demand Trend in Reading

This chart provides a 3-month moving total of permanent IT jobs citing Support Analyst in the job title across the Reading region as a proportion of the total demand within the Job Titles category.

Support Analyst Jobs Demand Trend in Reading

Support Analyst
Salary Trend in Reading

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst across the Reading region.

Support Analyst Salary Trend in Reading

Support Analyst
Salary Histogram in Reading

This chart provides a salary histogram for IT jobs citing Support Analyst across the Reading region over the 3 months to 28 August 2014.

Support Analyst Salary Histogram in Reading

Support Analyst
Top 30 Related IT Skills in Reading

For the 6 months to 28 August 2014, IT jobs across the Reading region that cited Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title.

1 39 (63.93%) Windows
2 23 (37.70%) MS Office
3 20 (32.79%) Microsoft
4 16 (26.23%) SQL Server
4 16 (26.23%) Windows 7
5 15 (24.59%) ITIL
5 15 (24.59%) MS Excel
5 15 (24.59%) Active Directory
6 14 (22.95%) Windows XP
6 14 (22.95%) SQL
7 13 (21.31%) Windows Server 2008
8 11 (18.03%) MS Exchange
8 11 (18.03%) Microsoft Certification
9 9 (14.75%) .NET
9 9 (14.75%) Oracle
9 9 (14.75%) Windows Server 2012
10 8 (13.11%) MCITP
11 7 (11.48%) Exchange Server 2007
11 7 (11.48%) A+ Certification
11 7 (11.48%) Exchange Server 2010
11 7 (11.48%) Android
12 6 (9.84%) Windows Server 2003
12 6 (9.84%) SLA
12 6 (9.84%) Degree
13 5 (8.20%) Incident Management
13 5 (8.20%) Document Management
13 5 (8.20%) Telecoms
13 5 (8.20%) Finance
13 5 (8.20%) Service Delivery
13 5 (8.20%) Apache

Support Analyst
Top Related IT Skills in Reading by Category

For the 6 months to 28 August 2014, IT jobs across the Reading region that cited Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 11 (18.03%) MS Exchange
2 7 (11.48%) Exchange Server 2007
2 7 (11.48%) Exchange Server 2010
3 5 (8.20%) Apache
4 4 (6.56%) Tomcat
5 3 (4.92%) WebSphere
5 3 (4.92%) IBM HTTP Server
5 3 (4.92%) IIS
5 3 (4.92%) Oracle HTTP Server
5 3 (4.92%) SharePoint
6 1 (1.64%) Exchange Server 2003
6 1 (1.64%) WebLogic
Applications
1 23 (37.70%) MS Office
2 15 (24.59%) MS Excel
Cloud Services
1 1 (1.64%) Office 365
Communications & Networking
1 3 (4.92%) HTTP
1 3 (4.92%) TCP/IP
2 1 (1.64%) Wireless
2 1 (1.64%) DNS
2 1 (1.64%) PBX
2 1 (1.64%) DHCP
Database & Business Intelligence
1 16 (26.23%) SQL Server
2 5 (8.20%) SQL Server 2008
3 3 (4.92%) DB2
4 1 (1.64%) PostgreSQL
4 1 (1.64%) Crystal Reports
4 1 (1.64%) SQL Server 2012
Development Applications
1 1 (1.64%) Subversion
1 1 (1.64%) Maven
1 1 (1.64%) Oracle Forms
1 1 (1.64%) Jenkins
General
1 5 (8.20%) Telecoms
1 5 (8.20%) Finance
2 2 (3.28%) Banking
2 2 (3.28%) General Ledger
3 1 (1.64%) Dutch Language
3 1 (1.64%) German Language
Libraries, Frameworks & Software Standards
1 9 (14.75%) .NET
2 4 (6.56%) J2EE
3 3 (4.92%) CSS
3 3 (4.92%) WebSphere MQ
4 2 (3.28%) Web Services
4 2 (3.28%) ASP.NET
5 1 (1.64%) HTML
5 1 (1.64%) XML
5 1 (1.64%) JSP
5 1 (1.64%) SOAP
5 1 (1.64%) ASP.NET MVC
5 1 (1.64%) jQuery
5 1 (1.64%) ASP.NET MVC 4
Miscellaneous
1 4 (6.56%) Fat Client
1 4 (6.56%) Thin Client
1 4 (6.56%) Management Information System
2 2 (3.28%) iPhone
2 2 (3.28%) Blackberry
2 2 (3.28%) GIS
2 2 (3.28%) Smartphone
3 1 (1.64%) Mathematics
3 1 (1.64%) Mobile App
Operating Systems
1 39 (63.93%) Windows
2 16 (26.23%) Windows 7
3 14 (22.95%) Windows XP
4 13 (21.31%) Windows Server 2008
5 9 (14.75%) Windows Server 2012
6 7 (11.48%) Android
7 6 (9.84%) Windows Server 2003
8 4 (6.56%) UNIX
9 3 (4.92%) Windows 8
10 2 (3.28%) Linux
10 2 (3.28%) Windows 2000
11 1 (1.64%) Mac OS X
Processes & Methodologies
1 15 (24.59%) ITIL
2 5 (8.20%) Incident Management
2 5 (8.20%) Document Management
2 5 (8.20%) Service Delivery
2 5 (8.20%) Time Management
3 4 (6.56%) Service Management
4 3 (4.92%) ITSM
4 3 (4.92%) RUP
4 3 (4.92%) CRM
4 3 (4.92%) Problem Management
4 3 (4.92%) Waterfall
4 3 (4.92%) ITIL V2
5 2 (3.28%) Change Control
5 2 (3.28%) Agile Software Development
6 1 (1.64%) Business Analysis
6 1 (1.64%) Speech Recognition
6 1 (1.64%) Release Management
6 1 (1.64%) WFM
6 1 (1.64%) MVC
6 1 (1.64%) Project Management
Programming Languages
1 14 (22.95%) SQL
2 4 (6.56%) VB
3 3 (4.92%) Korn
3 3 (4.92%) AWK
3 3 (4.92%) C#
3 3 (4.92%) JavaScript
3 3 (4.92%) Shell Script
3 3 (4.92%) Bash Shell
3 3 (4.92%) sed
4 2 (3.28%) C++
4 2 (3.28%) Java
4 2 (3.28%) VBScript
4 2 (3.28%) VB6
5 1 (1.64%) T-SQL
5 1 (1.64%) PHP
5 1 (1.64%) VB.NET
5 1 (1.64%) VBA
5 1 (1.64%) PowerShell
Qualifications
1 11 (18.03%) Microsoft Certification
2 8 (13.11%) MCITP
3 7 (11.48%) A+ Certification
4 6 (9.84%) Degree
5 3 (4.92%) SC Cleared
5 3 (4.92%) Security Cleared
6 2 (3.28%) MCSA
6 2 (3.28%) MCP
6 2 (3.28%) Security+ Certification
6 2 (3.28%) Network+ Certification
7 1 (1.64%) MCTS
7 1 (1.64%) MCSE
7 1 (1.64%) ITIL Certification
7 1 (1.64%) DV Cleared
Quality Assurance & Compliance
1 6 (9.84%) SLA
2 1 (1.64%) JSP 440
System Software
1 15 (24.59%) Active Directory
2 3 (4.92%) Tivoli Directory Server
3 1 (1.64%) Terminal Services
3 1 (1.64%) Hyper-V
3 1 (1.64%) XenApp
3 1 (1.64%) XenDesktop
3 1 (1.64%) VMware Infrastructure
Systems Management
1 3 (4.92%) DameWare
1 3 (4.92%) Tivoli
2 1 (1.64%) Norton AntiVirus
Vendors
1 20 (32.79%) Microsoft
2 9 (14.75%) Oracle
3 5 (8.20%) Citrix
4 3 (4.92%) Ab Initio
4 3 (4.92%) IBM
5 2 (3.28%) CODA
5 2 (3.28%) Cisco
5 2 (3.28%) VMware
6 1 (1.64%) LANDesk
6 1 (1.64%) Business Objects
6 1 (1.64%) HP
6 1 (1.64%) Avaya
6 1 (1.64%) Juniper
6 1 (1.64%) Symantec
6 1 (1.64%) Aruba
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