The table below looks at the statistics for the Support Analyst role in IT jobs advertised for the Reading region. Included is a guide to the average salaries offered in IT jobs that have cited Support Analyst in their job title over the 3 months to 13 February 2016 with a comparison to the same period in the previous 2 years.

Location
3 months to
13 Feb 2016
Same period 2015 Same period 2014
Support Analyst
Rank 72 98 117
Rank change year-on-year
+26 +19
Permanent jobs requiring a Support Analyst 73 46 33
As % of all permanent IT jobs located in Reading 3.50% 1.94% 1.45%
As % of the Job Titles category 3.72% 2.02% 1.53%
Number of salaries quoted 66 46 28
Average salary £32,500 £28,750 £25,000
Average salary % change year-on-year
+13.04% +15.00%
90% offered a salary of more than £24,000 £19,750 £19,700
10% offered a salary of more than £45,000 £40,000 £35,300
UK excluding London average salary £28,500 £27,850 £28,000
% change year-on-year
+2.33% -0.53%
Support Analyst
Berkshire

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Reading region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Reading
Permanent IT job ads with a match in the
Job Titles category
1963 2275 2151
As % of all permanent IT jobs located in Reading 94.10% 95.71% 94.59%
Number of salaries quoted 1526 1575 1612
Average salary £45,000 £45,000 £42,500
Average salary % change year-on-year
- +5.88%
90% offered a salary of more than £27,500 £25,000 £25,000
10% offered a salary of more than £65,000 £67,000 £70,000
UK excluding London average salary £42,000 £40,000 £40,000
% change year-on-year
+5.00% -

Support Analyst
Jobs Demand Trend in Reading

This chart provides a 3-month moving total of permanent IT jobs citing Support Analyst in the job title across the Reading region as a proportion of the total demand within the Job Titles category.

Support Analyst Jobs Demand Trend in Reading

Support Analyst
Salary Trend in Reading

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst across the Reading region.

Support Analyst Salary Trend in Reading

Support Analyst
Salary Histogram in Reading

This chart provides a salary histogram for IT jobs citing Support Analyst across the Reading region over the 3 months to 13 February 2016.

Support Analyst Salary Histogram in Reading

Support Analyst
Top 30 Related IT Skills in Reading

For the 6 months to 13 February 2016, IT jobs across the Reading region that cited Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title.

1 47 (34.81%) Security Cleared
2 45 (33.33%) SAP
3 44 (32.59%) SC Cleared
4 36 (26.67%) ITIL
4 36 (26.67%) Ariba
4 36 (26.67%) Remedy
5 34 (25.19%) ERP
5 34 (25.19%) Kalman Filter
6 33 (24.44%) Windows
7 30 (22.22%) SQL
8 26 (19.26%) SuccessFactors
9 24 (17.78%) Microsoft
10 20 (14.81%) Active Directory
10 20 (14.81%) IIS
10 20 (14.81%) ITIL V3
11 19 (14.07%) Analytical Skills
11 19 (14.07%) Oracle
11 19 (14.07%) Service Delivery
11 19 (14.07%) Finance
12 18 (13.33%) Firewall
12 18 (13.33%) Windows Server
13 17 (12.59%) SLA
13 17 (12.59%) TCP/IP
14 16 (11.85%) .NET
15 15 (11.11%) SQL Server
15 15 (11.11%) C#
16 14 (10.37%) Degree
16 14 (10.37%) SAP Implementation
17 13 (9.63%) MS Excel
18 12 (8.89%) Tomcat

Support Analyst
Top Related IT Skills in Reading by Category

For the 6 months to 13 February 2016, IT jobs across the Reading region that cited Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 20 (14.81%) IIS
2 12 (8.89%) Tomcat
2 12 (8.89%) WebSphere
3 11 (8.15%) Apache
3 11 (8.15%) WebLogic
4 5 (3.70%) MS Exchange
5 3 (2.22%) SharePoint
5 3 (2.22%) SharePoint 2010
5 3 (2.22%) SharePoint 2013
6 1 (0.74%) BizTalk Server
6 1 (0.74%) JBoss
6 1 (0.74%) Oracle HTTP Server
Applications
1 13 (9.63%) MS Excel
2 7 (5.19%) MS Office
3 1 (0.74%) Spreadsheet
Business Applications
1 8 (5.93%) SAP CO
1 8 (5.93%) SAP FI
1 8 (5.93%) SAP FI/CO
1 8 (5.93%) SAP HCM
1 8 (5.93%) SAP HR
1 8 (5.93%) SAP SRM
2 5 (3.70%) Oracle EBS
2 5 (3.70%) Oracle EBS R12
3 4 (2.96%) Dynamics CRM
4 3 (2.22%) SAP BPC
4 3 (2.22%) SAP MM
4 3 (2.22%) SAP SD
Cloud Services
1 26 (19.26%) SuccessFactors
2 6 (4.44%) Office 365
3 3 (2.22%) SaaS
4 1 (0.74%) Amazon AWS
Communications & Networking
1 18 (13.33%) Firewall
2 17 (12.59%) TCP/IP
3 6 (4.44%) VPN
4 5 (3.70%) DNS
5 3 (2.22%) Internet
6 2 (1.48%) Network Security
6 2 (1.48%) SMTP
7 1 (0.74%) DHCP
7 1 (0.74%) HTTP
7 1 (0.74%) LDAP
7 1 (0.74%) NAS
7 1 (0.74%) VoIP
Database & Business Intelligence
1 15 (11.11%) SQL Server
2 8 (5.93%) SAP BI
2 8 (5.93%) SAP BW
3 4 (2.96%) SQL Server 2012
3 4 (2.96%) SQL Server Reporting Services
4 2 (1.48%) Big Data
4 2 (1.48%) BusinessObjects
5 1 (0.74%) Couchbase
5 1 (0.74%) MySQL
5 1 (0.74%) NoSQL
5 1 (0.74%) PostgreSQL
5 1 (0.74%) RDBMS
5 1 (0.74%) Relational Database
Development Applications
1 4 (2.96%) Visual Studio
2 3 (2.22%) Team Foundation Server
General
1 19 (14.07%) Finance
2 11 (8.15%) German Language
3 4 (2.96%) Manufacturing
4 3 (2.22%) Advertising
5 2 (1.48%) Retail
6 1 (0.74%) Automotive
6 1 (0.74%) Back Office
6 1 (0.74%) Banking
6 1 (0.74%) Telecoms
Libraries, Frameworks & Software Standards
1 16 (11.85%) .NET
2 10 (7.41%) ASP.NET
2 10 (7.41%) HTML
3 8 (5.93%) XML
4 6 (4.44%) CSS
4 6 (4.44%) Web Services
5 4 (2.96%) DHTML
5 4 (2.96%) SOAP
6 2 (1.48%) jQuery
7 1 (0.74%) iXBRL
Miscellaneous
1 19 (14.07%) Analytical Skills
2 5 (3.70%) Computer Science
2 5 (3.70%) Fintech
3 4 (2.96%) W3C
4 3 (2.22%) Data Centre
5 2 (1.48%) Mobile App
5 2 (1.48%) Smart Meter
6 1 (0.74%) Handset
Operating Systems
1 33 (24.44%) Windows
2 18 (13.33%) Windows Server
3 8 (5.93%) Linux
3 8 (5.93%) Windows Server 2008
4 6 (4.44%) Windows Server 2012
5 4 (2.96%) Windows 7
6 2 (1.48%) CentOS
6 2 (1.48%) Windows 8
7 1 (0.74%) Mac OS X
7 1 (0.74%) Red Hat Enterprise Linux
7 1 (0.74%) Unix
7 1 (0.74%) Windows 10
7 1 (0.74%) Windows Server 2003
7 1 (0.74%) Windows XP
Processes & Methodologies
1 36 (26.67%) ITIL
2 34 (25.19%) ERP
2 34 (25.19%) Kalman Filter
3 20 (14.81%) ITIL V3
4 19 (14.07%) Service Delivery
5 14 (10.37%) SAP Implementation
6 11 (8.15%) Service Management
7 8 (5.93%) Business Intelligence
8 7 (5.19%) Disaster Recovery
9 6 (4.44%) Asset Management
9 6 (4.44%) CRM
10 5 (3.70%) Problem Management
10 5 (3.70%) Risk Management
11 4 (2.96%) Structured Programming
12 3 (2.22%) Information Security
12 3 (2.22%) Root Cause Analysis
12 3 (2.22%) Software Engineering
12 3 (2.22%) Test Scripting
12 3 (2.22%) Use Case
12 3 (2.22%) Web Development
Programming Languages
1 30 (22.22%) SQL
2 15 (11.11%) C#
3 10 (7.41%) VB
4 7 (5.19%) VB.NET
5 4 (2.96%) VB6
6 3 (2.22%) JavaScript
7 2 (1.48%) Perl
7 2 (1.48%) PowerShell
7 2 (1.48%) T-SQL
8 1 (0.74%) Java
8 1 (0.74%) Python
Qualifications
1 47 (34.81%) Security Cleared
2 44 (32.59%) SC Cleared
3 14 (10.37%) Degree
4 6 (4.44%) ITIL Certification
5 3 (2.22%) A+ Certification
5 3 (2.22%) Microsoft Certification
6 1 (0.74%) AAT
6 1 (0.74%) ACCA
Quality Assurance & Compliance
1 17 (12.59%) SLA
2 2 (1.48%) QA
System Software
1 20 (14.81%) Active Directory
2 2 (1.48%) Microsoft Virtual Server
2 2 (1.48%) VMware Infrastructure
3 1 (0.74%) Oracle RAC
Systems Management
1 4 (2.96%) WSUS
2 1 (0.74%) OpenAM
2 1 (0.74%) Puppet
Vendors
1 45 (33.33%) SAP
2 36 (26.67%) Ariba
2 36 (26.67%) Remedy
3 24 (17.78%) Microsoft
4 19 (14.07%) Oracle
5 5 (3.70%) Citrix
6 2 (1.48%) Google
6 2 (1.48%) VMware
7 1 (0.74%) CheckPoint
7 1 (0.74%) Cisco
7 1 (0.74%) Kaspersky
7 1 (0.74%) Red Hat
7 1 (0.74%) Salesforce.com
7 1 (0.74%) Sun
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