The table below looks at the statistics for the Support Analyst role in IT jobs advertised for the Reading region. Included is a guide to the average salaries offered in IT jobs that have cited Support Analyst in their job title over the 3 months to 26 February 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
26 Feb 2015
Same period 2014 Same period 2013
Support Analyst
Rank 96 110 96
Rank change year-on-year
+14 -14
Permanent jobs requiring a Support Analyst 41 31 40
As % of all permanent IT jobs located in Reading 1.77% 1.39% 2.01%
As % of the Job Titles category 1.89% 1.50% 2.12%
Number of salaries quoted 41 27 33
Average salary £30,000 £25,000 £30,000
Average salary % change year-on-year
+20.00% -16.66%
90% offered a salary of more than £19,250 £19,600 £22,500
10% offered a salary of more than £40,000 £35,400 £40,000
UK excluding London average salary £27,500 £28,000 £28,000
% change year-on-year
-1.78% -
Support Analyst
Berkshire

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Reading region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Reading
Permanent IT job ads with a match in the
Job Titles category
2169 2069 1885
As % of all permanent IT jobs located in Reading 93.53% 92.53% 94.63%
Number of salaries quoted 1532 1562 1589
Average salary £45,000 £44,000 £42,500
Average salary % change year-on-year
+2.27% +3.52%
90% offered a salary of more than £27,000 £27,000 £28,500
10% offered a salary of more than £70,000 £62,500 £65,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Support Analyst
Jobs Demand Trend in Reading

This chart provides a 3-month moving total of permanent IT jobs citing Support Analyst in the job title across the Reading region as a proportion of the total demand within the Job Titles category.

Support Analyst Jobs Demand Trend in Reading

Support Analyst
Salary Trend in Reading

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst across the Reading region.

Support Analyst Salary Trend in Reading

Support Analyst
Salary Histogram in Reading

This chart provides a salary histogram for IT jobs citing Support Analyst across the Reading region over the 3 months to 26 February 2015.

Support Analyst Salary Histogram in Reading

Support Analyst
Top 30 Related IT Skills in Reading

For the 6 months to 26 February 2015, IT jobs across the Reading region that cited Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title.

1 40 (48.78%) SQL
2 37 (45.12%) Microsoft
3 35 (42.68%) Windows
4 32 (39.02%) MS Office
5 25 (30.49%) ITIL
6 24 (29.27%) MS Excel
7 14 (17.07%) Finance
8 13 (15.85%) Microsoft Certification
8 13 (15.85%) Windows 7
9 12 (14.63%) Oracle
10 11 (13.41%) Linux
11 10 (12.20%) Incident Management
12 9 (10.98%) PostgreSQL
12 9 (10.98%) MCSE
12 9 (10.98%) Active Directory
12 9 (10.98%) Citrix
12 9 (10.98%) Time Management
13 8 (9.76%) Cisco
14 7 (8.54%) Agresso
14 7 (8.54%) Windows XP
14 7 (8.54%) Service Management
14 7 (8.54%) ITSM
15 6 (7.32%) Security Cleared
15 6 (7.32%) Degree
15 6 (7.32%) Fat Client
15 6 (7.32%) TCP/IP
15 6 (7.32%) SQL Server
15 6 (7.32%) Java
15 6 (7.32%) Thin Client
16 5 (6.10%) SLA

Support Analyst
Top Related IT Skills in Reading by Category

For the 6 months to 26 February 2015, IT jobs across the Reading region that cited Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 5 (6.10%) MS Exchange
2 4 (4.88%) Exchange Server 2003
3 2 (2.44%) Blackberry Enterprise Server
4 1 (1.22%) Exchange Server 2007
4 1 (1.22%) Exchange Server 2010
4 1 (1.22%) SharePoint
Applications
1 32 (39.02%) MS Office
2 24 (29.27%) MS Excel
3 1 (1.22%) MS PowerPoint
Business Applications
1 7 (8.54%) Agresso
2 1 (1.22%) Oracle EBS
2 1 (1.22%) SAP Oil and Gas
2 1 (1.22%) Dynamics AX
2 1 (1.22%) Oracle General Ledger
2 1 (1.22%) Oracle EBS R12
2 1 (1.22%) Oracle Payables
2 1 (1.22%) Oracle Receivables
2 1 (1.22%) Oracle Assets
2 1 (1.22%) Oracle Financials
2 1 (1.22%) Oracle 11i
Communications & Networking
1 6 (7.32%) TCP/IP
2 5 (6.10%) IP Telephony
3 4 (4.88%) LAN
3 4 (4.88%) PBX
4 3 (3.66%) Cisco IPT
5 1 (1.22%) WAN
5 1 (1.22%) SAN
Database & Business Intelligence
1 9 (10.98%) PostgreSQL
2 6 (7.32%) SQL Server
3 1 (1.22%) SQLPlus
3 1 (1.22%) SQL Server Reporting Services
3 1 (1.22%) SQL Server Analysis Services
General
1 14 (17.07%) Finance
2 2 (2.44%) Banking
2 2 (2.44%) Retail
2 2 (2.44%) Investment Banking
2 2 (2.44%) Marketing
2 2 (2.44%) French Language
3 1 (1.22%) Law
3 1 (1.22%) Manufacturing
3 1 (1.22%) Advertising
3 1 (1.22%) Publishing
3 1 (1.22%) Back Office
3 1 (1.22%) Electronics
3 1 (1.22%) Telecoms
Libraries, Frameworks & Software Standards
1 3 (3.66%) .NET
2 2 (2.44%) Web Services
3 1 (1.22%) ASP.NET
Miscellaneous
1 6 (7.32%) Fat Client
1 6 (7.32%) Thin Client
2 5 (6.10%) Analytical Skills
3 4 (4.88%) Blackberry
3 4 (4.88%) Enterprise Software
4 3 (3.66%) Social Media
5 2 (2.44%) iPad
5 2 (2.44%) Mobile App
6 1 (1.22%) NHS
6 1 (1.22%) DTV
Operating Systems
1 35 (42.68%) Windows
2 13 (15.85%) Windows 7
3 11 (13.41%) Linux
4 7 (8.54%) Windows XP
5 5 (6.10%) Windows Server 2008
6 4 (4.88%) Windows Server 2003
6 4 (4.88%) Windows Vista
7 3 (3.66%) Windows 2000
8 1 (1.22%) Windows Server 2012
8 1 (1.22%) Android
Processes & Methodologies
1 25 (30.49%) ITIL
2 10 (12.20%) Incident Management
3 9 (10.98%) Time Management
4 7 (8.54%) Service Management
4 7 (8.54%) ITSM
5 5 (6.10%) Product Management
6 3 (3.66%) ERP
6 3 (3.66%) PRINCE2
7 2 (2.44%) OOP
7 2 (2.44%) OO
7 2 (2.44%) Stakeholder Management
7 2 (2.44%) Asset Management
7 2 (2.44%) BCP
8 1 (1.22%) Direct Marketing
8 1 (1.22%) Digital Marketing
8 1 (1.22%) Business Analysis
8 1 (1.22%) Business Intelligence
8 1 (1.22%) Continuous Improvement
8 1 (1.22%) Software Distribution
8 1 (1.22%) Programme Management
Programming Languages
1 40 (48.78%) SQL
2 6 (7.32%) Java
3 2 (2.44%) C#
3 2 (2.44%) C++
3 2 (2.44%) VB.NET
4 1 (1.22%) X++
4 1 (1.22%) T-SQL
4 1 (1.22%) JavaScript
Qualifications
1 13 (15.85%) Microsoft Certification
2 9 (10.98%) MCSE
3 6 (7.32%) Degree
3 6 (7.32%) Security Cleared
4 5 (6.10%) MCP
5 4 (4.88%) Cisco Certification
5 4 (4.88%) ITIL Certification
6 3 (3.66%) PRINCE2 Certification
6 3 (3.66%) BC Cleared
6 3 (3.66%) DV Cleared
7 2 (2.44%) MCSA
8 1 (1.22%) CCNA
8 1 (1.22%) A+ Certification
8 1 (1.22%) MCDST
8 1 (1.22%) MCITP
8 1 (1.22%) SC Cleared
8 1 (1.22%) VCP4
Quality Assurance & Compliance
1 5 (6.10%) SLA
2 1 (1.22%) HL7
System Software
1 9 (10.98%) Active Directory
2 1 (1.22%) Terminal Services
2 1 (1.22%) Microsoft Virtual Server
2 1 (1.22%) VMware Infrastructure
2 1 (1.22%) vSphere
Systems Management
1 3 (3.66%) SCCM
Vendors
1 37 (45.12%) Microsoft
2 12 (14.63%) Oracle
3 9 (10.98%) Citrix
4 8 (9.76%) Cisco
5 4 (4.88%) Avaya
6 3 (3.66%) Apple
6 3 (3.66%) HP
7 2 (2.44%) VMware
8 1 (1.22%) SAP
8 1 (1.22%) Salesforce.com
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