The table below looks at the statistics for the Support Analyst role in IT jobs advertised for the Reading region. Included is a guide to the average salaries offered in IT jobs that have cited Support Analyst in their job title over the 3 months to 19 September 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
19 Sep 2014
Same period 2013 Same period 2012
Support Analyst
Rank 110 75 82
Rank change year-on-year
-35 +7
Permanent jobs requiring a Support Analyst 31 63 51
As % of all permanent IT jobs located in Reading 1.23% 2.75% 2.57%
As % of the Job Titles category 1.35% 2.95% 2.73%
Number of salaries quoted 27 55 41
Average salary £26,500 £35,000 £32,500
Average salary % change year-on-year
-24.28% +7.69%
90% offered a salary of more than £20,800 £21,500 £23,510
10% offered a salary of more than £42,700 £55,000 £40,000
UK excluding London average salary £27,250 £28,000 £28,500
% change year-on-year
-2.67% -1.75%
Support Analyst
Berkshire

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Reading region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Reading
Permanent IT job ads with a match in the
Job Titles category
2295 2135 1866
As % of all permanent IT jobs located in Reading 91.25% 93.15% 94.15%
Number of salaries quoted 1594 1694 1561
Average salary £46,000 £45,000 £40,000
Average salary % change year-on-year
+2.22% +12.50%
90% offered a salary of more than £27,000 £27,500 £26,000
10% offered a salary of more than £72,500 £60,000 £65,000
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

Support Analyst
Jobs Demand Trend in Reading

This chart provides a 3-month moving total of permanent IT jobs citing Support Analyst in the job title across the Reading region as a proportion of the total demand within the Job Titles category.

Support Analyst Jobs Demand Trend in Reading

Support Analyst
Salary Trend in Reading

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst across the Reading region.

Support Analyst Salary Trend in Reading

Support Analyst
Salary Histogram in Reading

This chart provides a salary histogram for IT jobs citing Support Analyst across the Reading region over the 3 months to 19 September 2014.

Support Analyst Salary Histogram in Reading

Support Analyst
Top 30 Related IT Skills in Reading

For the 6 months to 19 September 2014, IT jobs across the Reading region that cited Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title.

1 37 (61.67%) Windows
2 19 (31.67%) MS Office
3 18 (30.00%) Windows 7
4 17 (28.33%) Microsoft
5 15 (25.00%) ITIL
6 14 (23.33%) SQL
6 14 (23.33%) SQL Server
7 13 (21.67%) Microsoft Certification
7 13 (21.67%) Windows Server 2008
8 12 (20.00%) MS Excel
9 11 (18.33%) MS Exchange
9 11 (18.33%) Active Directory
10 10 (16.67%) Oracle
11 9 (15.00%) Windows XP
11 9 (15.00%) MCITP
12 8 (13.33%) Android
12 8 (13.33%) Exchange Server 2007
12 8 (13.33%) Exchange Server 2010
12 8 (13.33%) Windows Server 2012
13 7 (11.67%) Finance
13 7 (11.67%) .NET
13 7 (11.67%) Degree
14 6 (10.00%) Incident Management
14 6 (10.00%) SLA
15 5 (8.33%) Service Delivery
15 5 (8.33%) Agile Software Development
15 5 (8.33%) Apache
15 5 (8.33%) Citrix
15 5 (8.33%) A+ Certification
15 5 (8.33%) Windows Server 2003

Support Analyst
Top Related IT Skills in Reading by Category

For the 6 months to 19 September 2014, IT jobs across the Reading region that cited Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 11 (18.33%) MS Exchange
2 8 (13.33%) Exchange Server 2007
2 8 (13.33%) Exchange Server 2010
3 5 (8.33%) Apache
4 4 (6.67%) Tomcat
5 3 (5.00%) IIS
5 3 (5.00%) Oracle HTTP Server
5 3 (5.00%) IBM HTTP Server
5 3 (5.00%) WebSphere
6 2 (3.33%) Exchange Server 2003
7 1 (1.67%) WebLogic
7 1 (1.67%) SharePoint
Applications
1 19 (31.67%) MS Office
2 12 (20.00%) MS Excel
Business Applications
1 1 (1.67%) Oracle Financials
1 1 (1.67%) Oracle 11i
1 1 (1.67%) Oracle EBS
1 1 (1.67%) Oracle General Ledger
1 1 (1.67%) Oracle EBS R12
1 1 (1.67%) Oracle Payables
1 1 (1.67%) Oracle Receivables
1 1 (1.67%) Oracle Assets
Cloud Services
1 1 (1.67%) Office 365
Communications & Networking
1 3 (5.00%) HTTP
1 3 (5.00%) TCP/IP
2 2 (3.33%) PBX
3 1 (1.67%) DHCP
3 1 (1.67%) DNS
3 1 (1.67%) Wireless
Database & Business Intelligence
1 14 (23.33%) SQL Server
2 3 (5.00%) DB2
2 3 (5.00%) SQL Server 2008
3 1 (1.67%) SQL Server 2012
3 1 (1.67%) Crystal Reports
3 1 (1.67%) SQLPlus
3 1 (1.67%) PostgreSQL
Development Applications
1 1 (1.67%) Oracle Forms
1 1 (1.67%) Subversion
1 1 (1.67%) Maven
1 1 (1.67%) Jenkins
General
1 7 (11.67%) Finance
2 3 (5.00%) Telecoms
3 2 (3.33%) Banking
3 2 (3.33%) General Ledger
4 1 (1.67%) Dutch Language
4 1 (1.67%) German Language
Libraries, Frameworks & Software Standards
1 7 (11.67%) .NET
2 4 (6.67%) J2EE
3 3 (5.00%) CSS
3 3 (5.00%) WebSphere MQ
4 2 (3.33%) ASP.NET
4 2 (3.33%) Web Services
5 1 (1.67%) XML
5 1 (1.67%) HTML
5 1 (1.67%) JSP
5 1 (1.67%) SOAP
5 1 (1.67%) jQuery
5 1 (1.67%) ASP.NET MVC
5 1 (1.67%) ASP.NET MVC 4
Miscellaneous
1 5 (8.33%) Analytical Skills
2 4 (6.67%) Management Information System
3 3 (5.00%) Thin Client
3 3 (5.00%) Blackberry
3 3 (5.00%) Fat Client
4 2 (3.33%) iPhone
4 2 (3.33%) Mobile App
4 2 (3.33%) GIS
4 2 (3.33%) Smartphone
5 1 (1.67%) Mathematics
5 1 (1.67%) Social Media
Operating Systems
1 37 (61.67%) Windows
2 18 (30.00%) Windows 7
3 13 (21.67%) Windows Server 2008
4 9 (15.00%) Windows XP
5 8 (13.33%) Android
5 8 (13.33%) Windows Server 2012
6 5 (8.33%) Windows Server 2003
7 4 (6.67%) UNIX
8 2 (3.33%) Linux
8 2 (3.33%) Windows 2000
9 1 (1.67%) Mac OS X
9 1 (1.67%) Windows 8
Processes & Methodologies
1 15 (25.00%) ITIL
2 6 (10.00%) Incident Management
3 5 (8.33%) Agile Software Development
3 5 (8.33%) Service Delivery
4 4 (6.67%) Time Management
4 4 (6.67%) Service Management
5 3 (5.00%) Waterfall
5 3 (5.00%) ITIL V2
5 3 (5.00%) ITSM
5 3 (5.00%) RUP
5 3 (5.00%) CRM
5 3 (5.00%) Document Management
6 2 (3.33%) BCP
6 2 (3.33%) Change Control
7 1 (1.67%) Software Deployment
7 1 (1.67%) Software Distribution
7 1 (1.67%) Performance Tuning
7 1 (1.67%) Continuous Improvement
7 1 (1.67%) Project Management
7 1 (1.67%) MVC
Programming Languages
1 14 (23.33%) SQL
2 4 (6.67%) VB
3 3 (5.00%) C#
3 3 (5.00%) JavaScript
3 3 (5.00%) Shell Script
3 3 (5.00%) AWK
3 3 (5.00%) Korn
3 3 (5.00%) Bash Shell
3 3 (5.00%) sed
4 2 (3.33%) VBScript
4 2 (3.33%) VB6
4 2 (3.33%) C++
4 2 (3.33%) Java
5 1 (1.67%) PHP
5 1 (1.67%) VB.NET
5 1 (1.67%) VBA
5 1 (1.67%) T-SQL
5 1 (1.67%) PowerShell
Qualifications
1 13 (21.67%) Microsoft Certification
2 9 (15.00%) MCITP
3 7 (11.67%) Degree
4 5 (8.33%) A+ Certification
5 3 (5.00%) SC Cleared
5 3 (5.00%) Security Cleared
6 2 (3.33%) MCSE
6 2 (3.33%) MCSA
6 2 (3.33%) ITIL Certification
6 2 (3.33%) Security+ Certification
7 1 (1.67%) MCTS
7 1 (1.67%) DV Cleared
Quality Assurance & Compliance
1 6 (10.00%) SLA
2 1 (1.67%) JSP 440
System Software
1 11 (18.33%) Active Directory
2 3 (5.00%) Tivoli Directory Server
3 1 (1.67%) Terminal Services
3 1 (1.67%) VMware Infrastructure
3 1 (1.67%) Hyper-V
3 1 (1.67%) XenApp
3 1 (1.67%) XenDesktop
Systems Management
1 3 (5.00%) Tivoli
2 1 (1.67%) Norton AntiVirus
2 1 (1.67%) DameWare
2 1 (1.67%) SCCM
Vendors
1 17 (28.33%) Microsoft
2 10 (16.67%) Oracle
3 5 (8.33%) Citrix
4 3 (5.00%) Cisco
4 3 (5.00%) IBM
4 3 (5.00%) Ab Initio
5 2 (3.33%) VMware
5 2 (3.33%) CODA
5 2 (3.33%) Avaya
6 1 (1.67%) Juniper
6 1 (1.67%) Apple
6 1 (1.67%) Business Objects
6 1 (1.67%) Symantec
6 1 (1.67%) HP
6 1 (1.67%) LANDesk
6 1 (1.67%) Aruba
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