The table below looks at the statistics for the Support Analyst role in IT jobs advertised for the Reading region. Included is a guide to the average salaries offered in IT jobs that have cited Support Analyst in their job title over the 3 months to 27 January 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
27 Jan 2015
Same period 2014 Same period 2013
Support Analyst
Rank 87 103 92
Rank change year-on-year
+16 -11
Permanent jobs requiring a Support Analyst 46 38 40
As % of all permanent IT jobs located in Reading 1.92% 1.65% 2.05%
As % of the Job Titles category 2.05% 1.80% 2.15%
Number of salaries quoted 45 33 36
Average salary £27,500 £25,000 £30,000
Average salary % change year-on-year
+10.00% -16.66%
90% offered a salary of more than £20,400 £20,300 £22,500
10% offered a salary of more than £40,000 £34,800 £40,000
UK excluding London average salary £27,850 £28,000 £28,500
% change year-on-year
-0.53% -1.75%
Support Analyst
Berkshire

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Reading region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Reading
Permanent IT job ads with a match in the
Job Titles category
2246 2108 1864
As % of all permanent IT jobs located in Reading 93.94% 91.69% 95.59%
Number of salaries quoted 1549 1609 1594
Average salary £45,000 £43,500 £42,500
Average salary % change year-on-year
+3.44% +2.35%
90% offered a salary of more than £25,000 £26,500 £27,500
10% offered a salary of more than £70,000 £62,500 £67,500
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Support Analyst
Jobs Demand Trend in Reading

This chart provides a 3-month moving total of permanent IT jobs citing Support Analyst in the job title across the Reading region as a proportion of the total demand within the Job Titles category.

Support Analyst Jobs Demand Trend in Reading

Support Analyst
Salary Trend in Reading

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst across the Reading region.

Support Analyst Salary Trend in Reading

Support Analyst
Salary Histogram in Reading

This chart provides a salary histogram for IT jobs citing Support Analyst across the Reading region over the 3 months to 27 January 2015.

Support Analyst Salary Histogram in Reading

Support Analyst
Top 30 Related IT Skills in Reading

For the 6 months to 27 January 2015, IT jobs across the Reading region that cited Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title.

1 37 (45.12%) SQL
1 37 (45.12%) Windows
2 32 (39.02%) Microsoft
3 31 (37.80%) ITIL
4 25 (30.49%) MS Office
5 17 (20.73%) MS Excel
6 16 (19.51%) Microsoft Certification
7 15 (18.29%) Finance
7 15 (18.29%) Windows 7
8 14 (17.07%) Incident Management
9 11 (13.41%) Oracle
10 10 (12.20%) Citrix
11 9 (10.98%) ITSM
11 9 (10.98%) Service Management
11 9 (10.98%) Active Directory
11 9 (10.98%) Cisco
11 9 (10.98%) MCSE
12 8 (9.76%) Windows Server 2008
12 8 (9.76%) MS Exchange
13 7 (8.54%) Windows XP
13 7 (8.54%) SLA
13 7 (8.54%) Thin Client
13 7 (8.54%) Linux
13 7 (8.54%) SQL Server
13 7 (8.54%) Security Cleared
13 7 (8.54%) Fat Client
14 6 (7.32%) Time Management
14 6 (7.32%) Degree
14 6 (7.32%) Agresso
14 6 (7.32%) TCP/IP

Support Analyst
Top Related IT Skills in Reading by Category

For the 6 months to 27 January 2015, IT jobs across the Reading region that cited Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 8 (9.76%) MS Exchange
2 5 (6.10%) Exchange Server 2003
3 3 (3.66%) WebSphere
3 3 (3.66%) Exchange Server 2007
3 3 (3.66%) Exchange Server 2010
3 3 (3.66%) Oracle HTTP Server
3 3 (3.66%) Apache
3 3 (3.66%) Tomcat
3 3 (3.66%) IBM HTTP Server
4 2 (2.44%) Blackberry Enterprise Server
5 1 (1.22%) SharePoint
5 1 (1.22%) WebLogic
Applications
1 25 (30.49%) MS Office
2 17 (20.73%) MS Excel
3 1 (1.22%) MS PowerPoint
Business Applications
1 6 (7.32%) Agresso
2 1 (1.22%) Oracle EBS
2 1 (1.22%) SAP Oil and Gas
2 1 (1.22%) Dynamics AX
2 1 (1.22%) Oracle General Ledger
2 1 (1.22%) Oracle EBS R12
2 1 (1.22%) Oracle Payables
2 1 (1.22%) Oracle Receivables
2 1 (1.22%) Oracle Assets
2 1 (1.22%) Oracle Financials
2 1 (1.22%) Oracle 11i
Communications & Networking
1 6 (7.32%) TCP/IP
2 5 (6.10%) IP Telephony
2 5 (6.10%) PBX
3 4 (4.88%) LAN
4 3 (3.66%) HTTP
4 3 (3.66%) Cisco IPT
5 1 (1.22%) SAN
5 1 (1.22%) WAN
Database & Business Intelligence
1 7 (8.54%) SQL Server
2 4 (4.88%) PostgreSQL
3 3 (3.66%) DB2
4 1 (1.22%) SQLPlus
4 1 (1.22%) SQL Server Reporting Services
4 1 (1.22%) SQL Server Analysis Services
Development Applications
1 1 (1.22%) Oracle Forms
1 1 (1.22%) Subversion
1 1 (1.22%) Maven
1 1 (1.22%) Jenkins
General
1 15 (18.29%) Finance
2 4 (4.88%) Banking
3 3 (3.66%) Telecoms
4 2 (2.44%) Retail
4 2 (2.44%) Investment Banking
4 2 (2.44%) Marketing
4 2 (2.44%) French Language
5 1 (1.22%) Law
5 1 (1.22%) Manufacturing
5 1 (1.22%) Advertising
5 1 (1.22%) Publishing
5 1 (1.22%) Back Office
5 1 (1.22%) Electronics
Libraries, Frameworks & Software Standards
1 4 (4.88%) J2EE
2 3 (3.66%) .NET
2 3 (3.66%) CSS
2 3 (3.66%) WebSphere MQ
3 2 (2.44%) Web Services
4 1 (1.22%) JSP
4 1 (1.22%) HTML
4 1 (1.22%) ASP.NET
Miscellaneous
1 7 (8.54%) Thin Client
1 7 (8.54%) Fat Client
2 5 (6.10%) Blackberry
3 4 (4.88%) Management Information System
4 3 (3.66%) Social Media
5 2 (2.44%) iPad
5 2 (2.44%) Mobile App
5 2 (2.44%) Enterprise Software
5 2 (2.44%) Analytical Skills
6 1 (1.22%) Smartphone
6 1 (1.22%) DTV
6 1 (1.22%) iPhone
6 1 (1.22%) NHS
Operating Systems
1 37 (45.12%) Windows
2 15 (18.29%) Windows 7
3 8 (9.76%) Windows Server 2008
4 7 (8.54%) Linux
4 7 (8.54%) Windows XP
5 5 (6.10%) Windows Server 2003
6 4 (4.88%) Windows Vista
6 4 (4.88%) UNIX
7 3 (3.66%) Windows 2000
7 3 (3.66%) Android
7 3 (3.66%) Windows Server 2012
Processes & Methodologies
1 31 (37.80%) ITIL
2 14 (17.07%) Incident Management
3 9 (10.98%) ITSM
3 9 (10.98%) Service Management
4 6 (7.32%) Time Management
5 3 (3.66%) Agile Software Development
5 3 (3.66%) Service Delivery
5 3 (3.66%) RUP
5 3 (3.66%) ERP
5 3 (3.66%) PRINCE2
5 3 (3.66%) Waterfall
5 3 (3.66%) ITIL V2
5 3 (3.66%) BCP
6 2 (2.44%) Continuous Improvement
6 2 (2.44%) OOP
6 2 (2.44%) OO
6 2 (2.44%) Asset Management
6 2 (2.44%) Stakeholder Management
7 1 (1.22%) Programme Management
7 1 (1.22%) Business Analysis
Programming Languages
1 37 (45.12%) SQL
2 4 (4.88%) Java
3 3 (3.66%) Shell Script
3 3 (3.66%) AWK
3 3 (3.66%) Korn
3 3 (3.66%) Bash Shell
3 3 (3.66%) sed
4 2 (2.44%) VB.NET
4 2 (2.44%) C#
4 2 (2.44%) C++
5 1 (1.22%) JavaScript
5 1 (1.22%) PHP
5 1 (1.22%) X++
5 1 (1.22%) PowerShell
5 1 (1.22%) T-SQL
Qualifications
1 16 (19.51%) Microsoft Certification
2 9 (10.98%) MCSE
3 7 (8.54%) Security Cleared
4 6 (7.32%) Degree
5 5 (6.10%) ITIL Certification
6 4 (4.88%) MCP
6 4 (4.88%) Cisco Certification
7 3 (3.66%) PRINCE2 Certification
7 3 (3.66%) BC Cleared
7 3 (3.66%) DV Cleared
7 3 (3.66%) MCITP
8 2 (2.44%) SC Cleared
8 2 (2.44%) A+ Certification
8 2 (2.44%) MCSA
9 1 (1.22%) CCNA
9 1 (1.22%) Security+ Certification
Quality Assurance & Compliance
1 7 (8.54%) SLA
2 1 (1.22%) HL7
System Software
1 9 (10.98%) Active Directory
2 3 (3.66%) Tivoli Directory Server
3 1 (1.22%) Terminal Services
3 1 (1.22%) Microsoft Virtual Server
3 1 (1.22%) VMware Infrastructure
3 1 (1.22%) vSphere
Systems Management
1 3 (3.66%) Tivoli
1 3 (3.66%) SCCM
Vendors
1 32 (39.02%) Microsoft
2 11 (13.41%) Oracle
3 10 (12.20%) Citrix
4 9 (10.98%) Cisco
5 5 (6.10%) Avaya
6 3 (3.66%) IBM
6 3 (3.66%) HP
6 3 (3.66%) Ab Initio
7 2 (2.44%) VMware
7 2 (2.44%) Apple
8 1 (1.22%) Salesforce.com
8 1 (1.22%) Business Objects
8 1 (1.22%) SAP
Reading, Berkshire
Arden Resourcing Limited
Salary: From £37,000 to £43,000 per annum + Benefits and Bonus
Posted: 10 hours ago
Reading, Berkshire
Global Technology Solutions Ltd
Salary: £18000 - £20000 per annum + ben+training
Posted: 4 days ago
Reading, Berkshire
Charlotte James Associates
Salary: £22700 per annum
Posted: 5 days ago
Reading, Berkshire
Polar Recruitment
Salary: £25000 - £30000 per annum + car + benefits
Posted: 5 days ago
Reading
NFP Group Ltd
Salary: £35000 - £40000 per annum
Posted: 21 days ago