The table below looks at the statistics for the Support Analyst role in IT jobs advertised for the Reading region. Included is a guide to the average salaries offered in IT jobs that have cited Support Analyst in their job title over the 3 months to 24 October 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
24 Oct 2014
Same period 2013 Same period 2012
Support Analyst
Rank 105 96 79
Rank change year-on-year
-9 -17
Permanent jobs requiring a Support Analyst 36 45 50
As % of all permanent IT jobs located in Reading 1.39% 1.82% 2.49%
As % of the Job Titles category 1.53% 1.95% 2.61%
Number of salaries quoted 29 37 41
Average salary £25,400 £35,000 £30,000
Average salary % change year-on-year
-27.42% +16.66%
90% offered a salary of more than £20,500 £22,300 £22,500
10% offered a salary of more than £42,600 £47,500 £40,000
UK excluding London average salary £27,500 £28,500 £28,000
% change year-on-year
-3.50% +1.78%
Support Analyst
Berkshire

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Reading region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Reading
Permanent IT job ads with a match in the
Job Titles category
2352 2303 1914
As % of all permanent IT jobs located in Reading 91.06% 93.13% 95.46%
Number of salaries quoted 1572 1813 1592
Average salary £45,000 £45,000 £41,500
Average salary % change year-on-year
- +8.43%
90% offered a salary of more than £26,000 £28,000 £26,000
10% offered a salary of more than £70,000 £60,000 £67,500
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Support Analyst
Jobs Demand Trend in Reading

This chart provides a 3-month moving total of permanent IT jobs citing Support Analyst in the job title across the Reading region as a proportion of the total demand within the Job Titles category.

Support Analyst Jobs Demand Trend in Reading

Support Analyst
Salary Trend in Reading

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst across the Reading region.

Support Analyst Salary Trend in Reading

Support Analyst
Salary Histogram in Reading

This chart provides a salary histogram for IT jobs citing Support Analyst across the Reading region over the 3 months to 24 October 2014.

Support Analyst Salary Histogram in Reading

Support Analyst
Top 30 Related IT Skills in Reading

For the 6 months to 24 October 2014, IT jobs across the Reading region that cited Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title.

1 40 (66.67%) Windows
2 21 (35.00%) Windows 7
3 20 (33.33%) Microsoft
4 19 (31.67%) MS Office
5 17 (28.33%) Microsoft Certification
6 16 (26.67%) SQL
6 16 (26.67%) ITIL
7 15 (25.00%) Windows Server 2008
8 12 (20.00%) MS Exchange
9 11 (18.33%) MS Excel
10 10 (16.67%) Active Directory
11 9 (15.00%) MCITP
11 9 (15.00%) Windows XP
11 9 (15.00%) Citrix
11 9 (15.00%) SQL Server
12 8 (13.33%) Incident Management
12 8 (13.33%) Exchange Server 2007
12 8 (13.33%) Android
12 8 (13.33%) Exchange Server 2010
12 8 (13.33%) Windows Server 2012
13 7 (11.67%) Degree
13 7 (11.67%) Oracle
13 7 (11.67%) Windows Server 2003
13 7 (11.67%) SLA
13 7 (11.67%) Finance
14 6 (10.00%) MCSE
14 6 (10.00%) .NET
15 5 (8.33%) Agile Software Development
16 4 (6.67%) Fat Client
16 4 (6.67%) Windows Vista

Support Analyst
Top Related IT Skills in Reading by Category

For the 6 months to 24 October 2014, IT jobs across the Reading region that cited Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 12 (20.00%) MS Exchange
2 8 (13.33%) Exchange Server 2007
2 8 (13.33%) Exchange Server 2010
3 4 (6.67%) Exchange Server 2003
4 3 (5.00%) WebSphere
4 3 (5.00%) Oracle HTTP Server
4 3 (5.00%) IBM HTTP Server
4 3 (5.00%) Apache
4 3 (5.00%) Tomcat
5 1 (1.67%) SharePoint
5 1 (1.67%) WebLogic
5 1 (1.67%) IIS
Applications
1 19 (31.67%) MS Office
2 11 (18.33%) MS Excel
Business Applications
1 1 (1.67%) Oracle Financials
1 1 (1.67%) Oracle 11i
1 1 (1.67%) Oracle EBS
1 1 (1.67%) Dynamics AX
1 1 (1.67%) Oracle General Ledger
1 1 (1.67%) Oracle EBS R12
1 1 (1.67%) Oracle Payables
1 1 (1.67%) Oracle Receivables
1 1 (1.67%) Oracle Assets
Communications & Networking
1 4 (6.67%) PBX
1 4 (6.67%) TCP/IP
2 3 (5.00%) HTTP
3 1 (1.67%) DNS
3 1 (1.67%) DHCP
Database & Business Intelligence
1 9 (15.00%) SQL Server
2 3 (5.00%) DB2
3 1 (1.67%) Crystal Reports
3 1 (1.67%) SQLPlus
3 1 (1.67%) PostgreSQL
3 1 (1.67%) SQL Server Reporting Services
3 1 (1.67%) SQL Server Analysis Services
3 1 (1.67%) SQL Server 2008
3 1 (1.67%) SQL Server 2012
Development Applications
1 1 (1.67%) Oracle Forms
1 1 (1.67%) Subversion
1 1 (1.67%) Maven
1 1 (1.67%) Jenkins
General
1 7 (11.67%) Finance
2 3 (5.00%) Telecoms
3 2 (3.33%) Banking
3 2 (3.33%) General Ledger
Libraries, Frameworks & Software Standards
1 6 (10.00%) .NET
2 4 (6.67%) J2EE
3 3 (5.00%) ASP.NET
3 3 (5.00%) CSS
3 3 (5.00%) WebSphere MQ
4 1 (1.67%) jQuery
4 1 (1.67%) ASP.NET MVC
4 1 (1.67%) ASP.NET MVC 4
4 1 (1.67%) JSP
4 1 (1.67%) Web Services
4 1 (1.67%) HTML
Miscellaneous
1 4 (6.67%) Thin Client
1 4 (6.67%) Blackberry
1 4 (6.67%) Management Information System
1 4 (6.67%) Fat Client
1 4 (6.67%) Analytical Skills
2 2 (3.33%) Mobile App
2 2 (3.33%) iPhone
2 2 (3.33%) Smartphone
3 1 (1.67%) Social Media
Operating Systems
1 40 (66.67%) Windows
2 21 (35.00%) Windows 7
3 15 (25.00%) Windows Server 2008
4 9 (15.00%) Windows XP
5 8 (13.33%) Android
5 8 (13.33%) Windows Server 2012
6 7 (11.67%) Windows Server 2003
7 4 (6.67%) Windows Vista
7 4 (6.67%) UNIX
8 3 (5.00%) Linux
8 3 (5.00%) Windows 2000
9 1 (1.67%) Windows 8
Processes & Methodologies
1 16 (26.67%) ITIL
2 8 (13.33%) Incident Management
3 5 (8.33%) Agile Software Development
4 3 (5.00%) BCP
4 3 (5.00%) RUP
4 3 (5.00%) Service Management
4 3 (5.00%) Service Delivery
4 3 (5.00%) ITSM
4 3 (5.00%) Waterfall
4 3 (5.00%) ITIL V2
5 2 (3.33%) Stakeholder Management
5 2 (3.33%) Time Management
5 2 (3.33%) Change Control
5 2 (3.33%) CRM
5 2 (3.33%) Asset Management
6 1 (1.67%) Business Analysis
6 1 (1.67%) Project Management
6 1 (1.67%) Problem Management
6 1 (1.67%) Release Management
6 1 (1.67%) User Acceptance Testing
Programming Languages
1 16 (26.67%) SQL
2 3 (5.00%) C#
2 3 (5.00%) Shell Script
2 3 (5.00%) AWK
2 3 (5.00%) Korn
2 3 (5.00%) Bash Shell
2 3 (5.00%) sed
3 2 (3.33%) C++
3 2 (3.33%) Java
3 2 (3.33%) VB
4 1 (1.67%) VB.NET
4 1 (1.67%) VBA
4 1 (1.67%) T-SQL
4 1 (1.67%) JavaScript
4 1 (1.67%) PHP
4 1 (1.67%) X++
4 1 (1.67%) PowerShell
Qualifications
1 17 (28.33%) Microsoft Certification
2 9 (15.00%) MCITP
3 7 (11.67%) Degree
4 6 (10.00%) MCSE
5 4 (6.67%) Security Cleared
6 3 (5.00%) SC Cleared
6 3 (5.00%) A+ Certification
7 2 (3.33%) ITIL Certification
7 2 (3.33%) Security+ Certification
7 2 (3.33%) DV Cleared
7 2 (3.33%) MCP
7 2 (3.33%) MCSA
8 1 (1.67%) MCTS
Quality Assurance & Compliance
1 7 (11.67%) SLA
2 1 (1.67%) JSP 440
System Software
1 10 (16.67%) Active Directory
2 3 (5.00%) Tivoli Directory Server
3 2 (3.33%) Terminal Services
4 1 (1.67%) VMware Infrastructure
4 1 (1.67%) Hyper-V
Systems Management
1 3 (5.00%) Tivoli
2 2 (3.33%) SCCM
3 1 (1.67%) DameWare
Vendors
1 20 (33.33%) Microsoft
2 9 (15.00%) Citrix
3 7 (11.67%) Oracle
4 4 (6.67%) Cisco
4 4 (6.67%) Avaya
5 3 (5.00%) IBM
5 3 (5.00%) Ab Initio
6 2 (3.33%) VMware
6 2 (3.33%) HP
6 2 (3.33%) Apple
6 2 (3.33%) CODA
7 1 (1.67%) Business Objects
Reading, Berkshire
Global Technology Solutions Ltd
Salary: £17000 - £18300 per annum + £1,200 DV allowance
Posted: 9 hours ago
Reading, Berkshire
Certes Computing Ltd
Salary: £28000 - £32000 per annum
Posted: Yesterday
Reading, Berkshire
CV Screen Ltd
Salary: to £22,000 + Benefits
Posted: 4 days ago
Reading
Nigel Frank International Limited - Newcastle
Salary: £40000 - £55000 per annum + Benefits Package
Posted: 4 days ago
Reading
Nigel Frank International Limited - Newcastle
Salary: £40000 - £50000 per annum + Private Healthcare & Pension
Posted: 9 days ago