The table below looks at the statistics for the Support Analyst role in IT jobs advertised for the Reading region. Included is a guide to the average salaries offered in IT jobs that have cited Support Analyst in their job title over the 3 months to 21 October 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
21 Oct 2014
Same period 2013 Same period 2012
Support Analyst
Rank 109 91 74
Rank change year-on-year
-18 -17
Permanent jobs requiring a Support Analyst 36 48 54
As % of all permanent IT jobs located in Reading 1.39% 1.97% 2.70%
As % of the Job Titles category 1.53% 2.12% 2.84%
Number of salaries quoted 29 40 44
Average salary £26,000 £35,000 £30,000
Average salary % change year-on-year
-25.71% +16.66%
90% offered a salary of more than £20,500 £22,000 £22,500
10% offered a salary of more than £42,600 £60,000 £40,000
UK excluding London average salary £27,500 £28,500 £28,000
% change year-on-year
-3.50% +1.78%
Support Analyst
Berkshire

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Reading region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Reading
Permanent IT job ads with a match in the
Job Titles category
2354 2262 1903
As % of all permanent IT jobs located in Reading 91.03% 92.82% 95.29%
Number of salaries quoted 1578 1766 1578
Average salary £46,500 £45,000 £40,000
Average salary % change year-on-year
+3.33% +12.50%
90% offered a salary of more than £26,000 £28,000 £26,000
10% offered a salary of more than £70,000 £60,000 £65,000
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

Support Analyst
Jobs Demand Trend in Reading

This chart provides a 3-month moving total of permanent IT jobs citing Support Analyst in the job title across the Reading region as a proportion of the total demand within the Job Titles category.

Support Analyst Jobs Demand Trend in Reading

Support Analyst
Salary Trend in Reading

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst across the Reading region.

Support Analyst Salary Trend in Reading

Support Analyst
Salary Histogram in Reading

This chart provides a salary histogram for IT jobs citing Support Analyst across the Reading region over the 3 months to 21 October 2014.

Support Analyst Salary Histogram in Reading

Support Analyst
Top 30 Related IT Skills in Reading

For the 6 months to 21 October 2014, IT jobs across the Reading region that cited Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title.

1 39 (66.10%) Windows
2 20 (33.90%) Windows 7
3 19 (32.20%) MS Office
3 19 (32.20%) Microsoft
4 17 (28.81%) Microsoft Certification
4 17 (28.81%) ITIL
5 15 (25.42%) Windows Server 2008
6 14 (23.73%) SQL
7 12 (20.34%) MS Exchange
8 11 (18.64%) MS Excel
8 11 (18.64%) Active Directory
9 9 (15.25%) Windows XP
9 9 (15.25%) Citrix
9 9 (15.25%) SQL Server
9 9 (15.25%) MCITP
10 8 (13.56%) Incident Management
10 8 (13.56%) Android
10 8 (13.56%) Exchange Server 2007
10 8 (13.56%) Exchange Server 2010
10 8 (13.56%) Windows Server 2012
11 7 (11.86%) Degree
11 7 (11.86%) Finance
11 7 (11.86%) Oracle
11 7 (11.86%) Windows Server 2003
11 7 (11.86%) SLA
12 6 (10.17%) MCSE
13 5 (8.47%) Agile Software Development
13 5 (8.47%) .NET
13 5 (8.47%) TCP/IP
13 5 (8.47%) Security Cleared

Support Analyst
Top Related IT Skills in Reading by Category

For the 6 months to 21 October 2014, IT jobs across the Reading region that cited Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 12 (20.34%) MS Exchange
2 8 (13.56%) Exchange Server 2007
2 8 (13.56%) Exchange Server 2010
3 4 (6.78%) Exchange Server 2003
4 3 (5.08%) IBM HTTP Server
4 3 (5.08%) Apache
4 3 (5.08%) Tomcat
4 3 (5.08%) Oracle HTTP Server
4 3 (5.08%) WebSphere
5 1 (1.69%) WebLogic
5 1 (1.69%) IIS
Applications
1 19 (32.20%) MS Office
2 11 (18.64%) MS Excel
Business Applications
1 1 (1.69%) Oracle EBS
1 1 (1.69%) Oracle 11i
1 1 (1.69%) Oracle Financials
1 1 (1.69%) Oracle Payables
1 1 (1.69%) Oracle Receivables
1 1 (1.69%) Oracle Assets
1 1 (1.69%) Oracle General Ledger
1 1 (1.69%) Oracle EBS R12
Communications & Networking
1 5 (8.47%) TCP/IP
2 4 (6.78%) PBX
3 3 (5.08%) HTTP
4 1 (1.69%) DHCP
4 1 (1.69%) DNS
Database & Business Intelligence
1 9 (15.25%) SQL Server
2 3 (5.08%) DB2
3 1 (1.69%) PostgreSQL
3 1 (1.69%) Crystal Reports
3 1 (1.69%) SQLPlus
3 1 (1.69%) SQL Server 2012
3 1 (1.69%) SQL Server 2008
Development Applications
1 1 (1.69%) Subversion
1 1 (1.69%) Maven
1 1 (1.69%) Oracle Forms
1 1 (1.69%) Jenkins
General
1 7 (11.86%) Finance
2 3 (5.08%) Telecoms
3 2 (3.39%) General Ledger
3 2 (3.39%) Banking
Libraries, Frameworks & Software Standards
1 5 (8.47%) .NET
2 4 (6.78%) J2EE
3 3 (5.08%) CSS
3 3 (5.08%) WebSphere MQ
4 2 (3.39%) ASP.NET
5 1 (1.69%) JSP
5 1 (1.69%) Web Services
5 1 (1.69%) HTML
5 1 (1.69%) ASP.NET MVC 4
5 1 (1.69%) ASP.NET MVC
5 1 (1.69%) jQuery
Miscellaneous
1 4 (6.78%) Fat Client
1 4 (6.78%) Analytical Skills
1 4 (6.78%) Thin Client
1 4 (6.78%) Blackberry
1 4 (6.78%) Management Information System
2 2 (3.39%) iPhone
2 2 (3.39%) Mobile App
2 2 (3.39%) Smartphone
3 1 (1.69%) Social Media
Operating Systems
1 39 (66.10%) Windows
2 20 (33.90%) Windows 7
3 15 (25.42%) Windows Server 2008
4 9 (15.25%) Windows XP
5 8 (13.56%) Android
5 8 (13.56%) Windows Server 2012
6 7 (11.86%) Windows Server 2003
7 4 (6.78%) Windows 2000
7 4 (6.78%) UNIX
8 3 (5.08%) Linux
8 3 (5.08%) Windows Vista
9 1 (1.69%) Windows 8
Processes & Methodologies
1 17 (28.81%) ITIL
2 8 (13.56%) Incident Management
3 5 (8.47%) Agile Software Development
4 3 (5.08%) Service Management
4 3 (5.08%) Service Delivery
4 3 (5.08%) ITSM
4 3 (5.08%) RUP
4 3 (5.08%) BCP
4 3 (5.08%) Waterfall
4 3 (5.08%) ITIL V2
5 2 (3.39%) Time Management
5 2 (3.39%) Change Control
5 2 (3.39%) CRM
5 2 (3.39%) Asset Management
5 2 (3.39%) Stakeholder Management
6 1 (1.69%) MVC
6 1 (1.69%) Business Analysis
6 1 (1.69%) Project Management
6 1 (1.69%) Performance Tuning
6 1 (1.69%) Software Distribution
Programming Languages
1 14 (23.73%) SQL
2 3 (5.08%) AWK
2 3 (5.08%) Korn
2 3 (5.08%) C#
2 3 (5.08%) Shell Script
2 3 (5.08%) sed
2 3 (5.08%) Bash Shell
3 2 (3.39%) C++
3 2 (3.39%) Java
3 2 (3.39%) VB
4 1 (1.69%) VB.NET
4 1 (1.69%) VBA
4 1 (1.69%) T-SQL
4 1 (1.69%) JavaScript
4 1 (1.69%) PHP
4 1 (1.69%) PowerShell
Qualifications
1 17 (28.81%) Microsoft Certification
2 9 (15.25%) MCITP
3 7 (11.86%) Degree
4 6 (10.17%) MCSE
5 5 (8.47%) Security Cleared
6 4 (6.78%) SC Cleared
7 3 (5.08%) A+ Certification
7 3 (5.08%) DV Cleared
8 2 (3.39%) ITIL Certification
8 2 (3.39%) MCSA
8 2 (3.39%) MCP
8 2 (3.39%) Security+ Certification
9 1 (1.69%) MCTS
Quality Assurance & Compliance
1 7 (11.86%) SLA
2 1 (1.69%) JSP 440
System Software
1 11 (18.64%) Active Directory
2 3 (5.08%) Tivoli Directory Server
3 2 (3.39%) Terminal Services
4 1 (1.69%) Hyper-V
4 1 (1.69%) VMware Infrastructure
Systems Management
1 3 (5.08%) Tivoli
2 2 (3.39%) SCCM
3 1 (1.69%) DameWare
Vendors
1 19 (32.20%) Microsoft
2 9 (15.25%) Citrix
3 7 (11.86%) Oracle
4 4 (6.78%) Cisco
4 4 (6.78%) Avaya
5 3 (5.08%) Ab Initio
5 3 (5.08%) IBM
5 3 (5.08%) HP
6 2 (3.39%) Apple
6 2 (3.39%) CODA
6 2 (3.39%) VMware
7 1 (1.69%) Business Objects
Reading, Berkshire
CV Screen Ltd
Salary: to £22,000 + Benefits
Posted: Yesterday
Reading
Nigel Frank International Limited - Newcastle
Salary: £40000 - £55000 per annum + Benefits Package
Posted: Yesterday
Reading, Berkshire
Hunter Macdonald
Salary: Up to £25,000 per annum Package based on skills and experience.
Posted: 4 days ago
Reading, Berkshire
Experis Ltd
Salary: £20000 - £25000 per annum + benefits
Posted: 5 days ago
Reading
Nigel Frank International Limited - Newcastle
Salary: £40000 - £50000 per annum + Private Healthcare & Pension
Posted: 6 days ago