The table below looks at the statistics for the Technical Support role in IT contracts advertised for the Reading region. Included is a guide to the average contractor rates offered in IT contracts that have cited Technical Support in their job title over the 3 months to 6 March 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
6 Mar 2015
Same period 2014 Same period 2013
Technical Support
Rank 71 73 69
Rank change year-on-year
+2 -4
Contract jobs requiring a Technical Support 6 2 1
As % of all contract IT jobs located in Reading 0.63% 0.21% 0.13%
As % of the Job Titles category 0.69% 0.24% 0.14%
Number of daily rates quoted 3 0 0
Average daily rate
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£425 - -
UK excluding London average daily rate £280 £220 £200
% change year-on-year
+27.27% +10.00%
Number of hourly rates quoted 0 0 1
Average hourly rate - - £13.50
UK excluding London average hourly rate £14.00 £16.50 £13.50
% change year-on-year
-15.15% +22.22%
Technical Support
Berkshire

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the Reading region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
Reading
Contract IT job ads with a match in the
Job Titles category
875 848 705
As % of all contract IT jobs located in Reading 92.59% 88.43% 93.50%
Number of daily rates quoted 468 434 276
Average daily rate £384 £375 £350
Average daily rate % change year-on-year
+2.33% +7.14%
90% offered a daily rate of more than £225 £207 £200
10% offered a daily rate of more than £513 £500 £464
UK excluding London average daily rate £375 £350 £350
% change year-on-year
+7.14% -
Number of hourly rates quoted 22 25 55
Average hourly rate £19.50 £17.00 £17.50
Average hourly rate % change year-on-year
+14.70% -2.85%
90% offered a hourly rate of more than £11.50 £11.90 £13.00
10% offered a hourly rate of more than £55.65 £175.00 £29.00
UK excluding London average hourly rate £16.60 £17.00 £17.50
% change year-on-year
-2.35% -2.85%

Technical Support
Jobs Demand Trend in Reading

This chart provides a 3-month moving total of IT contractor jobs citing Technical Support in the job title across the Reading region as a proportion of the total demand within the Job Titles category.

Technical Support Jobs Demand Trend in Reading

Technical Support
Daily Rate Trend in Reading

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Technical Support across the Reading region.

Technical Support Daily Rate Trend in Reading

Technical Support
Hourly Rate Trend in Reading

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Technical Support across the Reading region.

Technical Support Hourly Rate Trend in Reading

Technical Support
Top 30 Related IT Skills in Reading

For the 6 months to 6 March 2015, IT contractor jobs across the Reading region that cited Technical Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Technical Support in their job title.

1 5 (55.56%) Windows
1 5 (55.56%) Microsoft
2 3 (33.33%) CMMI
2 3 (33.33%) Agile Software Development
2 3 (33.33%) Kanban
2 3 (33.33%) Team Foundation Server
2 3 (33.33%) Scrum
2 3 (33.33%) Active Directory
3 2 (22.22%) Symantec
3 2 (22.22%) Configuration Management
3 2 (22.22%) HP
3 2 (22.22%) Microsoft Certification
3 2 (22.22%) ITIL
3 2 (22.22%) MCP
3 2 (22.22%) MCSE
3 2 (22.22%) MS Excel
3 2 (22.22%) C#
3 2 (22.22%) SQL
3 2 (22.22%) VB.NET
3 2 (22.22%) .NET
3 2 (22.22%) MS Visio
3 2 (22.22%) Customer Engagement
3 2 (22.22%) Windows 7
3 2 (22.22%) SC Cleared
3 2 (22.22%) DV Cleared
3 2 (22.22%) Security Cleared
3 2 (22.22%) SLA
4 1 (11.11%) Service Delivery
4 1 (11.11%) Wireless
4 1 (11.11%) Telecoms

Technical Support
Top Related IT Skills in Reading by Category

For the 6 months to 6 March 2015, IT contractor jobs across the Reading region that cited Technical Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Technical Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 1 (11.11%) IBM Notes
Applications
1 2 (22.22%) MS Excel
1 2 (22.22%) MS Visio
Communications & Networking
1 1 (11.11%) ATM
1 1 (11.11%) CDMA
1 1 (11.11%) GPRS
1 1 (11.11%) GSM
1 1 (11.11%) ISDN
1 1 (11.11%) PSTN
1 1 (11.11%) 3GPP
1 1 (11.11%) UMTS
1 1 (11.11%) WCDMA
1 1 (11.11%) Megaco
1 1 (11.11%) ISUP
1 1 (11.11%) Wireless
1 1 (11.11%) GGSN
1 1 (11.11%) SGSN
1 1 (11.11%) MGW
Development Applications
1 3 (33.33%) Team Foundation Server
General
1 1 (11.11%) Telecoms
1 1 (11.11%) Multimedia
1 1 (11.11%) Marketing
Libraries, Frameworks & Software Standards
1 2 (22.22%) .NET
Operating Systems
1 5 (55.56%) Windows
2 2 (22.22%) Windows 7
3 1 (11.11%) UNIX
3 1 (11.11%) Linux
3 1 (11.11%) Windows 2000
3 1 (11.11%) Windows NT
Processes & Methodologies
1 3 (33.33%) CMMI
1 3 (33.33%) Scrum
1 3 (33.33%) Agile Software Development
1 3 (33.33%) Kanban
2 2 (22.22%) Customer Engagement
2 2 (22.22%) ITIL
2 2 (22.22%) Configuration Management
3 1 (11.11%) Service Delivery
Programming Languages
1 2 (22.22%) C#
1 2 (22.22%) SQL
1 2 (22.22%) VB.NET
Qualifications
1 2 (22.22%) MCP
1 2 (22.22%) MCSE
1 2 (22.22%) Microsoft Certification
1 2 (22.22%) SC Cleared
1 2 (22.22%) DV Cleared
1 2 (22.22%) Security Cleared
2 1 (11.11%) VCP4
Quality Assurance & Compliance
1 2 (22.22%) SLA
System Software
1 3 (33.33%) Active Directory
2 1 (11.11%) Hyper-V
Vendors
1 5 (55.56%) Microsoft
2 2 (22.22%) HP
2 2 (22.22%) Symantec
3 1 (11.11%) LANDesk
3 1 (11.11%) Lotus
3 1 (11.11%) Sybase