The first table below looks at the demand for the Technical Support role in IT jobs advertised for the Reading region. Included is a guide to the average salaries offered in IT jobs that have cited Technical Support in their job title over the 3 months to 23 July 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the Reading region.

Location
3 months to
23 Jul 2014
Same period 2013 Same period 2012
Technical Support
Rank 85 67 96
Rank change year-on-year
-18 +29
Permanent jobs requiring a Technical Support 49 68 37
As % of all permanent IT jobs located in Reading 2.09% 3.01% 1.66%
As % of the Job Titles category 2.26% 3.19% 1.77%
Number of salaries quoted 36 63 33
Average salary £35,750 £35,000 £31,000
Average salary % change year-on-year
+2.14% +12.90%
90% offered a salary of more than £21,250 £22,500 £22,900
10% offered a salary of more than £46,250 £47,200 £49,500
UK excluding London average salary £30,000 £31,000 £30,000
% change year-on-year
-3.22% +3.33%
Job Titles Category
Reading
Permanent IT job ads with a match in the
Job Titles category
2169 2129 2090
As % of all permanent IT jobs located in Reading 92.65% 94.25% 93.60%
Number of salaries quoted 1555 1706 1776
Average salary £45,000 £42,500 £43,000
Average salary % change year-on-year
+5.88% -1.16%
90% offered a salary of more than £28,500 £26,000 £26,000
10% offered a salary of more than £70,000 £62,500 £65,000
UK excluding London average salary £40,000 £38,500 £38,500
% change year-on-year
+3.89% -
Technical Support
Berkshire

Technical Support
Jobs Demand Trend in Reading

This chart provides a 3-month moving total of permanent IT jobs citing Technical Support in the job title across the Reading region as a proportion of the total demand within the Job Titles category.

Technical Support Jobs Demand Trend in Reading

Technical Support
Salary Trend in Reading

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support across the Reading region.

Technical Support Salary Trend in Reading

Technical Support
Salary Histogram in Reading

This chart provides a salary histogram for IT jobs citing Technical Support across the Reading region over the 3 months to 23 July 2014.

Technical Support Salary Histogram in Reading

Technical Support
Top 30 Related IT Skills in Reading

For the 6 months to 23 July 2014, IT jobs across the Reading region that cited Technical Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title.

1 90 (68.70%) Windows
2 61 (46.56%) VMware
3 60 (45.80%) Oracle
4 59 (45.04%) Linux
5 55 (41.98%) SQL
6 49 (37.40%) SAN
7 46 (35.11%) UNIX
8 45 (34.35%) Microsoft
9 44 (33.59%) Clustering
10 43 (32.82%) Lotus Domino
11 40 (30.53%) SharePoint
12 30 (22.90%) Active Directory
13 28 (21.37%) French Language
14 26 (19.85%) Russian Language
15 22 (16.79%) Windows Server 2008
15 22 (16.79%) MS Excel
15 22 (16.79%) SQL Server
16 21 (16.03%) HP
17 20 (15.27%) Spanish Language
18 19 (14.50%) German Language
18 19 (14.50%) EMC
18 19 (14.50%) Firewall
19 18 (13.74%) MS Exchange
20 16 (12.21%) Sun
21 15 (11.45%) Replication
22 14 (10.69%) Telecoms
22 14 (10.69%) Red Hat
22 14 (10.69%) Windows Server 2003
22 14 (10.69%) Solaris
23 12 (9.16%) IBM Notes

Technical Support
Top Related IT Skills in Reading by Category

For the 6 months to 23 July 2014, IT jobs across the Reading region that cited Technical Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 43 (32.82%) Lotus Domino
2 40 (30.53%) SharePoint
3 18 (13.74%) MS Exchange
4 12 (9.16%) IBM Notes
5 5 (3.82%) Lync
6 4 (3.05%) Exchange Server 2007
7 3 (2.29%) WordPress
7 3 (2.29%) Exchange Server 2013
7 3 (2.29%) IIS
8 2 (1.53%) Apache
8 2 (1.53%) Tomcat
8 2 (1.53%) Exchange Server 2003
8 2 (1.53%) Exchange Server 2010
9 1 (0.76%) WebSphere
9 1 (0.76%) Oracle Collaboration Suite
9 1 (0.76%) WebLogic
Applications
1 22 (16.79%) MS Excel
2 7 (5.34%) MS Visio
3 6 (4.58%) MS Office
4 2 (1.53%) MS PowerPoint
Business Applications
1 1 (0.76%) Dynamics AX
Cloud Services
1 3 (2.29%) SaaS
1 3 (2.29%) Office 365
Communications & Networking
1 49 (37.40%) SAN
2 19 (14.50%) Firewall
3 11 (8.40%) VoIP
4 10 (7.63%) TCP/IP
4 10 (7.63%) LAN
5 9 (6.87%) DNS
6 8 (6.11%) HTTP
7 7 (5.34%) WAN
7 7 (5.34%) SMTP
7 7 (5.34%) Internet
8 6 (4.58%) Wireless
8 6 (4.58%) VPN
8 6 (4.58%) ATM
9 4 (3.05%) PPP
9 4 (3.05%) xDSL
9 4 (3.05%) MPLS
9 4 (3.05%) Ethernet
10 3 (2.29%) GGSN
10 3 (2.29%) SGSN
10 3 (2.29%) iSCSI
Database & Business Intelligence
1 22 (16.79%) SQL Server
2 8 (6.11%) DB2
3 6 (4.58%) Relational Database
4 5 (3.82%) MySQL
5 4 (3.05%) MaxDB
5 4 (3.05%) Informix
5 4 (3.05%) SQL Server 2012
6 2 (1.53%) SQL Server 2008
7 1 (0.76%) SQL Server Reporting Services
7 1 (0.76%) Crystal Reports
Development Applications
1 3 (2.29%) Oracle Forms
2 1 (0.76%) VSS/SourceSafe
General
1 28 (21.37%) French Language
2 26 (19.85%) Russian Language
3 20 (15.27%) Spanish Language
4 19 (14.50%) German Language
5 14 (10.69%) Telecoms
6 4 (3.05%) Finance
6 4 (3.05%) Manufacturing
6 4 (3.05%) Banking
6 4 (3.05%) Marketing
7 2 (1.53%) Italian Language
8 1 (0.76%) Dutch Language
8 1 (0.76%) Finnish Language
8 1 (0.76%) Retail
8 1 (0.76%) Billing
8 1 (0.76%) Advertising
Libraries, Frameworks & Software Standards
1 4 (3.05%) .NET
1 4 (3.05%) Web Services
1 4 (3.05%) XML
2 1 (0.76%) Java EE
2 1 (0.76%) J2EE
2 1 (0.76%) SOAP
Miscellaneous
1 44 (33.59%) Clustering
2 15 (11.45%) Replication
3 5 (3.82%) Computer Science
4 4 (3.05%) Celerra
5 2 (1.53%) Enterprise Software
6 1 (0.76%) Mobile App
6 1 (0.76%) Management Information System
6 1 (0.76%) Speech Recognition
6 1 (0.76%) Mathematics
Operating Systems
1 90 (68.70%) Windows
2 59 (45.04%) Linux
3 46 (35.11%) UNIX
4 22 (16.79%) Windows Server 2008
5 14 (10.69%) Windows Server 2003
5 14 (10.69%) Solaris
6 12 (9.16%) SUSE
7 11 (8.40%) Windows 7
7 11 (8.40%) HPUX
8 10 (7.63%) AIX
9 9 (6.87%) Red Hat Enterprise Linux
10 6 (4.58%) Windows Server 2012
11 3 (2.29%) Windows 8
12 2 (1.53%) CentOS
12 2 (1.53%) Windows XP
13 1 (0.76%) Windows 2000
Processes & Methodologies
1 8 (6.11%) ITIL
1 8 (6.11%) Configuration Management
2 6 (4.58%) Disaster Recovery
3 4 (3.05%) CRM
3 4 (3.05%) Load Balancing
3 4 (3.05%) CAD
4 3 (2.29%) Data Security
5 2 (1.53%) Business Intelligence
5 2 (1.53%) Service Management
5 2 (1.53%) E-Discovery
6 1 (0.76%) Continuous Improvement
6 1 (0.76%) Change Control
6 1 (0.76%) Business Analytics
6 1 (0.76%) Analytics
6 1 (0.76%) Unit Testing
6 1 (0.76%) Time Management
6 1 (0.76%) Data Migration
6 1 (0.76%) Data Protection
6 1 (0.76%) Data Entry
6 1 (0.76%) Service Delivery
Programming Languages
1 55 (41.98%) SQL
2 4 (3.05%) Shell Script
2 4 (3.05%) Java
2 4 (3.05%) Perl
2 4 (3.05%) Bash Shell
3 2 (1.53%) JavaScript
3 2 (1.53%) PowerShell
3 2 (1.53%) T-SQL
4 1 (0.76%) C
Qualifications
1 12 (9.16%) MCSE
1 12 (9.16%) Microsoft Certification
2 11 (8.40%) Degree
3 8 (6.11%) SC Cleared
3 8 (6.11%) Cisco Certification
3 8 (6.11%) Security Cleared
3 8 (6.11%) MCP
3 8 (6.11%) CCNA
4 7 (5.34%) DV Cleared
5 5 (3.82%) Sun Certification
5 5 (3.82%) SCSA
5 5 (3.82%) CCNP
6 4 (3.05%) HNC
7 3 (2.29%) MCITP
8 2 (1.53%) CCA
8 2 (1.53%) Citrix Certification
9 1 (0.76%) CCEA
Quality Assurance & Compliance
1 11 (8.40%) SLA
2 3 (2.29%) ISO/IEC 27001
System Software
1 30 (22.90%) Active Directory
2 12 (9.16%) Hyper-V
3 11 (8.40%) VMware Infrastructure
4 4 (3.05%) Oracle RMAN
5 3 (2.29%) Microsoft App-V
6 2 (1.53%) Squid
6 2 (1.53%) ISA Server
6 2 (1.53%) VMware ESX
6 2 (1.53%) qmail
6 2 (1.53%) Postfix
6 2 (1.53%) Sendmail
6 2 (1.53%) XenApp
6 2 (1.53%) XenServer
6 2 (1.53%) XenDesktop
7 1 (0.76%) vSphere
7 1 (0.76%) Terminal Server
7 1 (0.76%) Terminal Services
7 1 (0.76%) Microsoft Virtual Server
Systems Management
1 5 (3.82%) Legato
1 5 (3.82%) ARCserve
2 4 (3.05%) SCCM
3 2 (1.53%) SCOM
3 2 (1.53%) WSUS
4 1 (0.76%) HP Data Protector
4 1 (0.76%) Cisco IPCC
4 1 (0.76%) NetBackup
Vendors
1 61 (46.56%) VMware
2 60 (45.80%) Oracle
3 45 (34.35%) Microsoft
4 21 (16.03%) HP
5 19 (14.50%) EMC
6 16 (12.21%) Sun
7 14 (10.69%) Red Hat
8 12 (9.16%) Lotus
9 10 (7.63%) Hitachi
10 8 (6.11%) Citrix
10 8 (6.11%) Cisco
10 8 (6.11%) Sybase
10 8 (6.11%) Veritas
11 7 (5.34%) Symantec
11 7 (5.34%) NetApp
12 4 (3.05%) SAP
12 4 (3.05%) Salesforce.com
12 4 (3.05%) Huawei
13 3 (2.29%) Juniper
14 2 (1.53%) Intel
Reading, Berkshire
Blue Glue
Salary: From £27,000 to £32,000 per annum
Posted: 7 hours ago
Reading, Berkshire
Coal IT Services
Salary: Unspecified Excellent Package
Posted: 2 days ago
Reading, Berkshire
Coal IT Services
Salary: Unspecified Excellent Basic and Bens
Posted: 2 days ago
Reading, Berkshire
Deanslist Limited
Salary: From £30,000 to £40,000 per annum + corporate benefits
Posted: 2 days ago
Reading, Berkshire
Evolution Recruitment Solutions
Salary: 25K to 40K + Benefits
Posted: 5 days ago
Reading
360 Resourcing
Salary: £20k - 28k per year
Posted: 19 days ago