The table below looks at the statistics for the Technical Support role in IT jobs advertised for the Reading region. Included is a guide to the average salaries offered in IT jobs that have cited Technical Support in their job title over the 3 months to 19 December 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
19 Dec 2014
Same period 2013 Same period 2012
Technical Support
Rank 72 78 72
Rank change year-on-year
+6 -6
Permanent jobs requiring a Technical Support 80 75 61
As % of all permanent IT jobs located in Reading 3.08% 2.94% 2.98%
As % of the Job Titles category 3.29% 3.20% 3.10%
Number of salaries quoted 54 68 49
Average salary £37,500 £38,000 £35,000
Average salary % change year-on-year
-1.31% +8.57%
90% offered a salary of more than £26,300 £25,700 £28,000
10% offered a salary of more than £50,000 £50,000 £38,500
UK excluding London average salary £30,000 £31,500 £30,000
% change year-on-year
-4.76% +5.00%
Technical Support
Berkshire

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Reading region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Reading
Permanent IT job ads with a match in the
Job Titles category
2431 2346 1969
As % of all permanent IT jobs located in Reading 93.64% 92.11% 96.10%
Number of salaries quoted 1560 1776 1673
Average salary £45,000 £43,500 £42,500
Average salary % change year-on-year
+3.44% +2.35%
90% offered a salary of more than £25,000 £27,500 £26,000
10% offered a salary of more than £67,500 £62,100 £67,500
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Technical Support
Jobs Demand Trend in Reading

This chart provides a 3-month moving total of permanent IT jobs citing Technical Support in the job title across the Reading region as a proportion of the total demand within the Job Titles category.

Technical Support Jobs Demand Trend in Reading

Technical Support
Salary Trend in Reading

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support across the Reading region.

Technical Support Salary Trend in Reading

Technical Support
Salary Histogram in Reading

This chart provides a salary histogram for IT jobs citing Technical Support across the Reading region over the 3 months to 19 December 2014.

Technical Support Salary Histogram in Reading

Technical Support
Top 30 Related IT Skills in Reading

For the 6 months to 19 December 2014, IT jobs across the Reading region that cited Technical Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title.

1 92 (70.77%) Windows
2 53 (40.77%) Linux
3 50 (38.46%) UNIX
4 44 (33.85%) Microsoft
5 43 (33.08%) VMware
6 39 (30.00%) SQL
7 38 (29.23%) Oracle
8 35 (26.92%) SAN
9 27 (20.77%) SharePoint
10 26 (20.00%) TCP/IP
11 25 (19.23%) HP
12 24 (18.46%) Firewall
13 23 (17.69%) Lotus Domino
14 20 (15.38%) French Language
14 20 (15.38%) Spanish Language
14 20 (15.38%) SQL Server
15 19 (14.62%) MS Excel
15 19 (14.62%) Clustering
16 17 (13.08%) Degree
17 16 (12.31%) Java
18 15 (11.54%) Windows Server 2008
19 14 (10.77%) MS Office
19 14 (10.77%) Cisco
19 14 (10.77%) Active Directory
20 13 (10.00%) VMware Infrastructure
20 13 (10.00%) Telecoms
20 13 (10.00%) Solaris
21 12 (9.23%) Perl
21 12 (9.23%) C++
21 12 (9.23%) Computer Science

Technical Support
Top Related IT Skills in Reading by Category

For the 6 months to 19 December 2014, IT jobs across the Reading region that cited Technical Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 27 (20.77%) SharePoint
2 23 (17.69%) Lotus Domino
3 7 (5.38%) MS Exchange
4 4 (3.08%) Exchange Server 2007
4 4 (3.08%) Lync
4 4 (3.08%) Exchange Server 2010
4 4 (3.08%) Tomcat
5 3 (2.31%) Apache
5 3 (2.31%) WebLogic
5 3 (2.31%) IIS
6 2 (1.54%) Blackberry Enterprise Server
6 2 (1.54%) WebSphere
6 2 (1.54%) Exchange Server 2013
7 1 (0.77%) SharePoint 2013
7 1 (0.77%) SharePoint 2010
7 1 (0.77%) JBoss
Applications
1 19 (14.62%) MS Excel
2 14 (10.77%) MS Office
3 5 (3.85%) MS PowerPoint
4 1 (0.77%) MS Visio
Business Applications
1 3 (2.31%) Dynamics AX
Cloud Services
1 2 (1.54%) SaaS
1 2 (1.54%) Office 365
Communications & Networking
1 35 (26.92%) SAN
2 26 (20.00%) TCP/IP
3 24 (18.46%) Firewall
4 8 (6.15%) LAN
4 8 (6.15%) VoIP
4 8 (6.15%) WAN
4 8 (6.15%) DNS
5 7 (5.38%) iSCSI
6 6 (4.62%) VPN
6 6 (4.62%) Ethernet
7 5 (3.85%) ATM
7 5 (3.85%) xDSL
7 5 (3.85%) PPP
8 4 (3.08%) Network Security
8 4 (3.08%) Cisco ASA
8 4 (3.08%) Wireless
9 3 (2.31%) GPRS
9 3 (2.31%) GSM
9 3 (2.31%) WCDMA
9 3 (2.31%) DHCP
Database & Business Intelligence
1 20 (15.38%) SQL Server
2 3 (2.31%) SQL Server 2000
2 3 (2.31%) SQL Server 2005
3 2 (1.54%) Big Data
3 2 (1.54%) Oracle Database
4 1 (0.77%) Relational Database
4 1 (0.77%) SQL Server Analysis Services
4 1 (0.77%) SQL Server 2008
4 1 (0.77%) PostgreSQL
4 1 (0.77%) SQL Server Reporting Services
4 1 (0.77%) DB2
4 1 (0.77%) MySQL
Development Applications
1 6 (4.62%) Oracle Forms
2 1 (0.77%) Subversion
2 1 (0.77%) Maven
2 1 (0.77%) Jenkins
General
1 20 (15.38%) French Language
1 20 (15.38%) Spanish Language
2 13 (10.00%) Telecoms
3 11 (8.46%) German Language
4 8 (6.15%) Russian Language
5 5 (3.85%) Finance
6 3 (2.31%) Marketing
7 2 (1.54%) Retail
7 2 (1.54%) Publishing
8 1 (0.77%) Banking
8 1 (0.77%) Billing
8 1 (0.77%) Back Office
8 1 (0.77%) Polish Language
Libraries, Frameworks & Software Standards
1 3 (2.31%) .NET
1 3 (2.31%) Web Services
2 2 (1.54%) HTML
2 2 (1.54%) J2EE
2 2 (1.54%) COM
3 1 (0.77%) JSP
3 1 (0.77%) ASP.NET
3 1 (0.77%) Java EE
Miscellaneous
1 19 (14.62%) Clustering
2 12 (9.23%) Computer Science
3 10 (7.69%) Analytical Skills
4 4 (3.08%) Blackberry
5 3 (2.31%) Replication
6 2 (1.54%) Management Information System
6 2 (1.54%) iPhone
6 2 (1.54%) Open Source
6 2 (1.54%) Kindle
6 2 (1.54%) Enterprise Software
7 1 (0.77%) CLARiiON
7 1 (0.77%) PKI
Operating Systems
1 92 (70.77%) Windows
2 53 (40.77%) Linux
3 50 (38.46%) UNIX
4 15 (11.54%) Windows Server 2008
5 13 (10.00%) Solaris
6 9 (6.92%) Mac OS X
7 7 (5.38%) Windows Server 2003
7 7 (5.38%) Windows 7
8 5 (3.85%) Windows Server 2012
9 4 (3.08%) Windows 8
9 4 (3.08%) AIX
9 4 (3.08%) HPUX
10 3 (2.31%) SUSE
10 3 (2.31%) Red Hat Enterprise Linux
10 3 (2.31%) Windows 2000
10 3 (2.31%) Windows XP
11 2 (1.54%) Android
Processes & Methodologies
1 11 (8.46%) ITIL
2 8 (6.15%) Vulnerability Management
3 4 (3.08%) Kalman Filter
4 3 (2.31%) ERP
4 3 (2.31%) Business Intelligence
4 3 (2.31%) Disaster Recovery
4 3 (2.31%) Information Security
5 2 (1.54%) Migration
5 2 (1.54%) Stakeholder Management
5 2 (1.54%) Data Management
5 2 (1.54%) Content Management
5 2 (1.54%) SIEM
5 2 (1.54%) Project Management
5 2 (1.54%) OOP
5 2 (1.54%) OO
5 2 (1.54%) Data Analytics
5 2 (1.54%) Analytics
6 1 (0.77%) Configuration Management
6 1 (0.77%) Service Delivery
6 1 (0.77%) Identity Management
Programming Languages
1 39 (30.00%) SQL
2 16 (12.31%) Java
3 12 (9.23%) Perl
3 12 (9.23%) C++
4 10 (7.69%) Python
4 10 (7.69%) Ruby
4 10 (7.69%) C
5 2 (1.54%) C#
5 2 (1.54%) VB.NET
6 1 (0.77%) PHP
6 1 (0.77%) JavaScript
6 1 (0.77%) X++
6 1 (0.77%) PowerShell
Qualifications
1 17 (13.08%) Degree
2 10 (7.69%) CISSP
3 8 (6.15%) CEH
4 7 (5.38%) Cisco Certification
4 7 (5.38%) Sun Certification
4 7 (5.38%) CCNA
5 6 (4.62%) Security Cleared
6 5 (3.85%) CCNP
6 5 (3.85%) SCSA
7 4 (3.08%) Microsoft Certification
7 4 (3.08%) DV Cleared
7 4 (3.08%) MCSE
7 4 (3.08%) MCP
8 3 (2.31%) SC Cleared
9 1 (0.77%) HND
9 1 (0.77%) CCA
9 1 (0.77%) Citrix Certification
9 1 (0.77%) CCEA
Quality Assurance & Compliance
1 4 (3.08%) SLA
2 2 (1.54%) ISO 9001
System Software
1 14 (10.77%) Active Directory
2 13 (10.00%) VMware Infrastructure
3 5 (3.85%) XenApp
4 4 (3.08%) vSphere
4 4 (3.08%) VMware ESXi
4 4 (3.08%) Hyper-V
5 3 (2.31%) VMware ESX
6 2 (1.54%) pfSense
7 1 (0.77%) XenServer
7 1 (0.77%) XenDesktop
7 1 (0.77%) Microsoft App-V
Systems Management
1 2 (1.54%) McAfee ePO
2 1 (0.77%) Legato
2 1 (0.77%) ARCserve
2 1 (0.77%) Cisco IPCC
2 1 (0.77%) NetBackup
2 1 (0.77%) Backup Exec
2 1 (0.77%) SCCM
2 1 (0.77%) SCOM
Vendors
1 44 (33.85%) Microsoft
2 43 (33.08%) VMware
3 38 (29.23%) Oracle
4 25 (19.23%) HP
5 14 (10.77%) Cisco
6 9 (6.92%) Sun
6 9 (6.92%) Citrix
7 6 (4.62%) Veritas
8 5 (3.85%) EMC
8 5 (3.85%) Symantec
9 4 (3.08%) Red Hat
10 3 (2.31%) Hitachi
10 3 (2.31%) CheckPoint
10 3 (2.31%) IBM
11 2 (1.54%) Sybase
11 2 (1.54%) Apple
11 2 (1.54%) Intel
11 2 (1.54%) McAfee
11 2 (1.54%) Clearswift
11 2 (1.54%) Kaseya
Reading, Berkshire
Bentley Whitaker
Salary: From £22,000 to £27,000 per annum and pension and bens
Posted: 2 days ago
Reading, Berkshire
Blue Glue
Salary: From £27,000 to £32,000 per annum
Posted: 3 days ago
Reading, Berkshire
Coal IT Services
Salary: Unspecified Excellent Package and Basic
Posted: 5 days ago
Reading
Deerfoot IT
Salary: £27000 per annum + good benefits
Posted: 11 days ago
Reading
Nigel Frank International Limited - Newcastle
Salary: £24000 - £31000 per annum + amazing benefits!
Posted: 12 days ago
Reading
Bentley Whitaker
Salary: £25,000 - £30,000 per year
Posted: 17 days ago
Reading
Nigel Frank International Limited - Newcastle
Salary: £45000 - £55000 per annum + Car, Pension, Laptop, Phone, Bonus
Posted: 17 days ago