The table below looks at the statistics for the Technical Support role in IT jobs advertised for the Reading region. Included is a guide to the average salaries offered in IT jobs that have cited Technical Support in their job title over the 3 months to 6 May 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
6 May 2015
Same period 2014 Same period 2013
Technical Support
Rank 91 68 51
Rank change year-on-year
-23 -17
Permanent jobs requiring a Technical Support 53 65 94
As % of all permanent IT jobs located in Reading 2.21% 2.73% 4.47%
As % of the Job Titles category 2.39% 2.92% 4.73%
Number of salaries quoted 45 45 75
Average salary £40,000 £37,000 £35,000
Average salary % change year-on-year
+8.10% +5.71%
90% offered a salary of more than £22,500 £22,500 £23,000
10% offered a salary of more than £45,000 £45,000 £46,000
UK excluding London average salary £29,500 £28,500 £30,500
% change year-on-year
+3.50% -6.55%
Technical Support
Berkshire

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Reading region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Reading
Permanent IT job ads with a match in the
Job Titles category
2220 2223 1987
As % of all permanent IT jobs located in Reading 92.65% 93.32% 94.48%
Number of salaries quoted 1547 1665 1618
Average salary £47,500 £45,000 £42,500
Average salary % change year-on-year
+5.55% +5.88%
90% offered a salary of more than £24,955 £29,000 £27,500
10% offered a salary of more than £70,000 £65,000 £67,500
UK excluding London average salary £40,000 £40,000 £37,500
% change year-on-year
- +6.66%

Technical Support
Jobs Demand Trend in Reading

This chart provides a 3-month moving total of permanent IT jobs citing Technical Support in the job title across the Reading region as a proportion of the total demand within the Job Titles category.

Technical Support Jobs Demand Trend in Reading

Technical Support
Salary Trend in Reading

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support across the Reading region.

Technical Support Salary Trend in Reading

Technical Support
Salary Histogram in Reading

This chart provides a salary histogram for IT jobs citing Technical Support across the Reading region over the 3 months to 6 May 2015.

Technical Support Salary Histogram in Reading

Technical Support
Top 30 Related IT Skills in Reading

For the 6 months to 6 May 2015, IT jobs across the Reading region that cited Technical Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title.

1 72 (58.54%) Linux
2 69 (56.10%) Windows
3 53 (43.09%) UNIX
4 44 (35.77%) Microsoft
5 43 (34.96%) TCP/IP
6 41 (33.33%) Oracle
7 37 (30.08%) SQL
8 29 (23.58%) Java
9 28 (22.76%) Degree
10 25 (20.33%) MS Office
10 25 (20.33%) MS Excel
10 25 (20.33%) VMware
11 22 (17.89%) French Language
12 21 (17.07%) Mac OS X
12 21 (17.07%) Perl
13 20 (16.26%) Active Directory
13 20 (16.26%) Analytical Skills
14 19 (15.45%) Computer Science
14 19 (15.45%) Ruby
14 19 (15.45%) SAN
14 19 (15.45%) Python
15 18 (14.63%) PostgreSQL
15 18 (14.63%) Firewall
15 18 (14.63%) Windows Server 2008
16 17 (13.82%) Spanish Language
16 17 (13.82%) German Language
17 15 (12.20%) Windows Server 2012
17 15 (12.20%) CISSP
17 15 (12.20%) C++
18 14 (11.38%) Lotus Domino

Technical Support
Top Related IT Skills in Reading by Category

For the 6 months to 6 May 2015, IT jobs across the Reading region that cited Technical Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 14 (11.38%) Lotus Domino
2 11 (8.94%) Tomcat
2 11 (8.94%) SharePoint
3 8 (6.50%) MS Exchange
4 7 (5.69%) Apache
5 5 (4.07%) IIS
6 3 (2.44%) Lync
7 2 (1.63%) Exchange Server 2010
7 2 (1.63%) Exchange Server 2013
7 2 (1.63%) WebLogic
7 2 (1.63%) WebSphere
8 1 (0.81%) SharePoint 2010
8 1 (0.81%) SharePoint 2013
Applications
1 25 (20.33%) MS Office
1 25 (20.33%) MS Excel
2 2 (1.63%) MS PowerPoint
Business Applications
1 2 (1.63%) Dynamics AX
Cloud Services
1 5 (4.07%) SaaS
1 5 (4.07%) Office 365
2 2 (1.63%) Cloud Computing
Communications & Networking
1 43 (34.96%) TCP/IP
2 19 (15.45%) SAN
3 18 (14.63%) Firewall
4 10 (8.13%) Wireless
5 8 (6.50%) Ethernet
6 6 (4.88%) WAN
7 5 (4.07%) ATM
7 5 (4.07%) VPN
8 4 (3.25%) DNS
8 4 (3.25%) Internet
8 4 (3.25%) DWDM
8 4 (3.25%) LAN
8 4 (3.25%) SDH
9 3 (2.44%) 3GPP
9 3 (2.44%) UMTS
9 3 (2.44%) WCDMA
9 3 (2.44%) PSTN
9 3 (2.44%) CDMA
9 3 (2.44%) GPRS
9 3 (2.44%) GSM
Database & Business Intelligence
1 18 (14.63%) PostgreSQL
2 12 (9.76%) SQL Server
3 7 (5.69%) MySQL
4 4 (3.25%) Relational Database
5 2 (1.63%) DB2
5 2 (1.63%) SQL Server 2000
5 2 (1.63%) SQL Server 2005
5 2 (1.63%) Big Data
Development Applications
1 2 (1.63%) Oracle Forms
General
1 22 (17.89%) French Language
2 17 (13.82%) German Language
2 17 (13.82%) Spanish Language
3 9 (7.32%) Telecoms
4 4 (3.25%) Italian Language
5 3 (2.44%) Marketing
6 2 (1.63%) Portuguese Language
6 2 (1.63%) Publishing
6 2 (1.63%) Retail
7 1 (0.81%) Multimedia
7 1 (0.81%) Finance
7 1 (0.81%) Back Office
Libraries, Frameworks & Software Standards
1 8 (6.50%) Web Services
2 4 (3.25%) Servlets
3 2 (1.63%) .NET
3 2 (1.63%) Unreal Engine
Miscellaneous
1 20 (16.26%) Analytical Skills
2 19 (15.45%) Computer Science
3 14 (11.38%) Clustering
4 6 (4.88%) Enterprise Software
5 5 (4.07%) PKI
5 5 (4.07%) Replication
6 2 (1.63%) Management Information System
6 2 (1.63%) Open Source
6 2 (1.63%) Kindle
7 1 (0.81%) Performance Metrics
7 1 (0.81%) Thin Client
7 1 (0.81%) CLARiiON
7 1 (0.81%) Fat Client
Operating Systems
1 72 (58.54%) Linux
2 69 (56.10%) Windows
3 53 (43.09%) UNIX
4 21 (17.07%) Mac OS X
5 18 (14.63%) Windows Server 2008
6 15 (12.20%) Windows Server 2012
7 14 (11.38%) Windows Server 2003
8 13 (10.57%) Solaris
9 12 (9.76%) Windows 8
10 9 (7.32%) Windows 7
11 7 (5.69%) Red Hat Enterprise Linux
12 6 (4.88%) Windows XP
13 5 (4.07%) AIX
13 5 (4.07%) HPUX
13 5 (4.07%) SUSE
14 3 (2.44%) Windows 2000
14 3 (2.44%) Windows NT
Processes & Methodologies
1 13 (10.57%) Vulnerability Management
2 7 (5.69%) Software Engineering
2 7 (5.69%) Web Development
3 6 (4.88%) ITIL
3 6 (4.88%) Product Management
3 6 (4.88%) Time Management
4 5 (4.07%) Network Management
4 5 (4.07%) Disaster Recovery
5 4 (3.25%) Business Intelligence
5 4 (3.25%) Performance Management
5 4 (3.25%) Kalman Filter
6 3 (2.44%) SIEM
6 3 (2.44%) Service Delivery
7 2 (1.63%) ERP
7 2 (1.63%) Configuration Management
7 2 (1.63%) Project Management
7 2 (1.63%) OOP
7 2 (1.63%) OO
7 2 (1.63%) Identity Management
7 2 (1.63%) Security Management
Programming Languages
1 37 (30.08%) SQL
2 29 (23.58%) Java
3 21 (17.07%) Perl
4 19 (15.45%) Python
4 19 (15.45%) Ruby
5 15 (12.20%) C++
6 13 (10.57%) C
7 2 (1.63%) C#
7 2 (1.63%) Shell Script
7 2 (1.63%) VB.NET
8 1 (0.81%) X++
Qualifications
1 28 (22.76%) Degree
2 15 (12.20%) CISSP
3 13 (10.57%) CEH
4 6 (4.88%) Cisco Certification
5 4 (3.25%) A+ Certification
5 4 (3.25%) Sun Certification
5 4 (3.25%) CCNA
5 4 (3.25%) Network+ Certification
5 4 (3.25%) MCITP
6 2 (1.63%) SCSA
6 2 (1.63%) MCSE
6 2 (1.63%) CCNP
6 2 (1.63%) Check Point Certification
6 2 (1.63%) Microsoft Certification
7 1 (0.81%) MCP
7 1 (0.81%) MOS
7 1 (0.81%) MCTS
7 1 (0.81%) Security Cleared
Quality Assurance & Compliance
1 3 (2.44%) SLA
2 2 (1.63%) ISO 9001
System Software
1 20 (16.26%) Active Directory
2 12 (9.76%) VMware Infrastructure
3 4 (3.25%) VMware Workstation
4 2 (1.63%) Veritas Cluster Server
4 2 (1.63%) Hyper-V
4 2 (1.63%) VMware ESX
5 1 (0.81%) XenApp
5 1 (0.81%) vSphere
5 1 (0.81%) VMware ESXi
Systems Management
1 8 (6.50%) SCCM
2 3 (2.44%) Nmap
3 2 (1.63%) McAfee ePO
4 1 (0.81%) AirWatch
4 1 (0.81%) SCOM
Vendors
1 44 (35.77%) Microsoft
2 41 (33.33%) Oracle
3 25 (20.33%) VMware
4 10 (8.13%) Cisco
4 10 (8.13%) HP
5 9 (7.32%) Sun
5 9 (7.32%) EMC
6 8 (6.50%) Sybase
7 7 (5.69%) Red Hat
7 7 (5.69%) Symantec
8 6 (4.88%) McAfee
8 6 (4.88%) Veritas
8 6 (4.88%) Citrix
9 5 (4.07%) Juniper
9 5 (4.07%) Hitachi
9 5 (4.07%) CheckPoint
10 4 (3.25%) Apple
11 3 (2.44%) IBM
11 3 (2.44%) MobileIron
12 2 (1.63%) Clearswift
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Salary: 40,000 + excellent benefits
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