The statistics below represent IT jobs advertised across the Reading region that had Technical Support featuring in the job title. Included is a guide to the salaries offered over the 3 months to 24 June 2016 with a comparison to same period over 2 years.

3 months to
24 Jun 2016
Same period 2015 Same period 2014
Technical Support
Rank 60 93 94
Rank change year-on-year
+33 +1
Permanent jobs requiring a Technical Support 76 50 54
As % of all permanent IT jobs located in Reading 4.26% 2.17% 2.21%
As % of the Job Titles category 4.43% 2.26% 2.33%
Number of salaries quoted 58 49 41
Median salary £32,500 £37,500 £37,000
Median salary % change year-on-year
-13.33% +1.35%
90% offered a salary of more than £24,400 £23,900 £21,500
10% offered a salary of more than £47,500 £45,000 £45,000
UK excluding London median salary £27,500 £28,500 £30,000
% change year-on-year
-3.50% -5.00%
Technical Support
Berkshire

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Reading region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Reading
Permanent IT job ads with a match in the
Job Titles category
1716 2214 2318
As % of all permanent IT jobs located in Reading 96.19% 96.26% 94.88%
Number of salaries quoted 1361 1659 1675
Median salary £50,000 £45,000 £45,000
Median salary % change year-on-year
+11.11% -
90% offered a salary of more than £31,500 £24,000 £27,500
10% offered a salary of more than £68,000 £67,500 £70,000
UK excluding London median salary £41,500 £40,000 £40,000
% change year-on-year
+3.75% -

Technical Support
Jobs Demand Trend in Reading

The demand trend of job ads across the Reading region that featured Technical Support in the job title.

Technical Support Jobs Demand Trend in Reading

Technical Support
Salary Trend in Reading

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support across the Reading region.

Technical Support Salary Trend in Reading

Technical Support
Salary Histogram in Reading

This chart provides a salary histogram for IT jobs citing Technical Support across the Reading region over the 3 months to 24 June 2016.

Technical Support Salary Histogram in Reading

Technical Support Skill Set
Top 30 Related IT Skills in Reading

For the 6 months to 24 June 2016, Technical Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Reading region featuring Technical Support in the job title.

1 52 (36.62%) Windows
2 51 (35.92%) Linux
3 50 (35.21%) Microsoft
4 46 (32.39%) TCP/IP
4 46 (32.39%) Active Directory
5 39 (27.46%) SQL
6 31 (21.83%) SQL Server
7 30 (21.13%) VMware
7 30 (21.13%) Degree
8 29 (20.42%) VMware Infrastructure
9 28 (19.72%) Windows Server
10 27 (19.01%) Firewall
11 22 (15.49%) Computer Science
11 22 (15.49%) Oracle
11 22 (15.49%) Unix
12 21 (14.79%) Analytical Skills
13 20 (14.08%) IIS
14 19 (13.38%) MS Excel
14 19 (13.38%) Apache
15 18 (12.68%) ITIL
15 18 (12.68%) German Language
16 17 (11.97%) Tomcat
17 16 (11.27%) Red Hat
18 15 (10.56%) LAN
18 15 (10.56%) WAN
18 15 (10.56%) WebSphere
19 14 (9.86%) MS Exchange
19 14 (9.86%) WebLogic
20 13 (9.15%) Hyper-V
21 12 (8.45%) HTML

Technical Support Skill Set
Top Related IT Skills in Reading by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 20 (14.08%) IIS
2 19 (13.38%) Apache
3 17 (11.97%) Tomcat
4 15 (10.56%) WebSphere
5 14 (9.86%) MS Exchange
5 14 (9.86%) WebLogic
6 10 (7.04%) Skype for Business
7 6 (4.23%) OpenStack
8 3 (2.11%) SharePoint
9 2 (1.41%) IBM Domino
9 2 (1.41%) JBoss
10 1 (0.70%) BizTalk Server
10 1 (0.70%) Exchange Server 2010
10 1 (0.70%) Oracle HTTP Server
Applications
1 19 (13.38%) MS Excel
2 10 (7.04%) MS Office
3 2 (1.41%) MS PowerPoint
Cloud Services
1 7 (4.93%) Amazon AWS
2 5 (3.52%) Office 365
3 4 (2.82%) SaaS
Communications & Networking
1 46 (32.39%) TCP/IP
2 27 (19.01%) Firewall
3 15 (10.56%) LAN
3 15 (10.56%) WAN
4 12 (8.45%) DNS
5 11 (7.75%) SAN
6 10 (7.04%) HTTP
7 8 (5.63%) LDAP
7 8 (5.63%) PBX
7 8 (5.63%) VoIP
8 7 (4.93%) DHCP
8 7 (4.93%) NAS
8 7 (4.93%) Wireless
9 5 (3.52%) SMTP
9 5 (3.52%) SNMP
9 5 (3.52%) SSL
10 4 (2.82%) BGP
10 4 (2.82%) Ethernet
10 4 (2.82%) OSPF
11 3 (2.11%) Skype
Database & Business Intelligence
1 31 (21.83%) SQL Server
2 4 (2.82%) DB2
3 3 (2.11%) MySQL
3 3 (2.11%) Relational Database
4 1 (0.70%) Oracle Database
4 1 (0.70%) PostgreSQL
4 1 (0.70%) RDBMS
4 1 (0.70%) SQL Server 2012
4 1 (0.70%) SQL Server Reporting Services
Development Applications
1 1 (0.70%) Visual Studio
General
1 18 (12.68%) German Language
2 7 (4.93%) French Language
3 6 (4.23%) Finance
4 5 (3.52%) Spanish Language
5 4 (2.82%) Manufacturing
5 4 (2.82%) Retail
6 3 (2.11%) Portuguese Language
7 2 (1.41%) Banking
Libraries, Frameworks & Software Standards
1 12 (8.45%) HTML
2 11 (7.75%) .NET
3 8 (5.63%) XML
4 7 (4.93%) Web Services
5 3 (2.11%) ASP.NET
5 3 (2.11%) CSS
6 2 (1.41%) Classic ASP
6 2 (1.41%) jQuery
6 2 (1.41%) Unreal Engine
6 2 (1.41%) XSLT
7 1 (0.70%) DHTML
7 1 (0.70%) J2EE
7 1 (0.70%) SOAP
Miscellaneous
1 22 (15.49%) Computer Science
2 21 (14.79%) Analytical Skills
3 7 (4.93%) PKI
4 5 (3.52%) Clustering
4 5 (3.52%) Management Information System
5 4 (2.82%) Driving Licence
5 4 (2.82%) Fintech
6 3 (2.11%) Replication
7 1 (0.70%) HP Storage
7 1 (0.70%) Visualisation
7 1 (0.70%) W3C
Operating Systems
1 52 (36.62%) Windows
2 51 (35.92%) Linux
3 28 (19.72%) Windows Server
4 22 (15.49%) Unix
5 9 (6.34%) Red Hat Enterprise Linux
6 7 (4.93%) Windows Server 2008
6 7 (4.93%) Windows Server 2012
7 5 (3.52%) Windows 7
8 4 (2.82%) AIX
8 4 (2.82%) HPUX
8 4 (2.82%) Solaris
8 4 (2.82%) SUSE
9 2 (1.41%) Windows Server 2003
10 1 (0.70%) CentOS
10 1 (0.70%) Debian
10 1 (0.70%) Ubuntu
10 1 (0.70%) Windows 8
10 1 (0.70%) Windows Vista
10 1 (0.70%) Windows XP
Processes & Methodologies
1 18 (12.68%) ITIL
2 10 (7.04%) Data Management
2 10 (7.04%) Escalation Management
3 9 (6.34%) Information Security
4 8 (5.63%) Problem Management
4 8 (5.63%) Release Management
4 8 (5.63%) User Acceptance Testing
4 8 (5.63%) Web Development
5 7 (4.93%) Process Improvement
5 7 (4.93%) Service Delivery
6 6 (4.23%) Network Management
6 6 (4.23%) Risk Management
7 5 (3.52%) Case Management
7 5 (3.52%) Fraud Detection
7 5 (3.52%) Identity Management
7 5 (3.52%) Vulnerability Management
8 4 (2.82%) Coaching
8 4 (2.82%) Contingency Planning
8 4 (2.82%) CRM
8 4 (2.82%) Programme Management
Programming Languages
1 39 (27.46%) SQL
2 10 (7.04%) C#
3 8 (5.63%) JavaScript
4 5 (3.52%) VB
5 4 (2.82%) Java
5 4 (2.82%) PHP
6 3 (2.11%) C
6 3 (2.11%) Shell Script
7 2 (1.41%) C++
7 2 (1.41%) Perl
8 1 (0.70%) Bash Shell
8 1 (0.70%) PowerShell
8 1 (0.70%) VB.NET
8 1 (0.70%) VB6
Qualifications
1 30 (21.13%) Degree
2 10 (7.04%) CCNA
2 10 (7.04%) Cisco Certification
3 9 (6.34%) CEH
3 9 (6.34%) CISSP
4 2 (1.41%) CCNP
5 1 (0.70%) A+ Certification
5 1 (0.70%) HND
5 1 (0.70%) ITIL Foundation Certificate
5 1 (0.70%) MCITP
5 1 (0.70%) MCSE
5 1 (0.70%) Microsoft Certification
5 1 (0.70%) SC Cleared
5 1 (0.70%) Security Cleared
Quality Assurance & Compliance
1 8 (5.63%) Data Quality
2 6 (4.23%) SLA
System Software
1 46 (32.39%) Active Directory
2 29 (20.42%) VMware Infrastructure
3 13 (9.15%) Hyper-V
4 1 (0.70%) Oracle RAC
4 1 (0.70%) VMware ESX
4 1 (0.70%) VMware ESXi
4 1 (0.70%) vSphere
4 1 (0.70%) Xen
Systems Management
1 6 (4.23%) Legato
2 5 (3.52%) Simpana
3 4 (2.82%) Backup Exec
3 4 (2.82%) NetBackup
4 3 (2.11%) Cisco CUCM
4 3 (2.11%) Nmap
5 2 (1.41%) Microsoft Clustering
5 2 (1.41%) Perfmon
6 1 (0.70%) EMC NetWorker
6 1 (0.70%) HP Data Protector
6 1 (0.70%) OpenAM
6 1 (0.70%) Oracle RMAN
6 1 (0.70%) Puppet
Vendors
1 50 (35.21%) Microsoft
2 30 (21.13%) VMware
3 22 (15.49%) Oracle
4 16 (11.27%) Red Hat
5 12 (8.45%) Salesforce.com
6 10 (7.04%) EMC
7 9 (6.34%) Forcepoint
7 9 (6.34%) Hitachi
7 9 (6.34%) NetApp
8 8 (5.63%) Avaya
8 8 (5.63%) HP
8 8 (5.63%) Mitel
8 8 (5.63%) NEC
8 8 (5.63%) Sun
8 8 (5.63%) Veeam
9 7 (4.93%) Veritas
10 5 (3.52%) arcserve
10 5 (3.52%) Cisco
11 4 (2.82%) Citrix
11 4 (2.82%) Sybase
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