The table below looks at the statistics for the Technical Support role in IT jobs advertised for the Reading region. Included is a guide to the average salaries offered in IT jobs that have cited Technical Support in their job title over the 3 months to 22 May 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
22 May 2015
Same period 2014 Same period 2013
Technical Support
Rank 103 74 56
Rank change year-on-year
-29 -18
Permanent jobs requiring a Technical Support 44 64 90
As % of all permanent IT jobs located in Reading 1.93% 2.77% 4.16%
As % of the Job Titles category 2.07% 2.99% 4.38%
Number of salaries quoted 40 46 78
Average salary £40,000 £37,000 £35,000
Average salary % change year-on-year
+8.10% +5.71%
90% offered a salary of more than £23,850 £22,500 £22,500
10% offered a salary of more than £45,000 £45,000 £46,000
UK excluding London average salary £28,500 £29,500 £30,500
% change year-on-year
-3.38% -3.27%
Technical Support
Berkshire

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Reading region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Reading
Permanent IT job ads with a match in the
Job Titles category
2124 2143 2054
As % of all permanent IT jobs located in Reading 93.40% 92.61% 95.00%
Number of salaries quoted 1536 1564 1667
Average salary £47,500 £45,000 £42,500
Average salary % change year-on-year
+5.55% +5.88%
90% offered a salary of more than £24,936 £29,500 £26,500
10% offered a salary of more than £67,500 £65,000 £65,000
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

Technical Support
Jobs Demand Trend in Reading

This chart provides a 3-month moving total of permanent IT jobs citing Technical Support in the job title across the Reading region as a proportion of the total demand within the Job Titles category.

Technical Support Jobs Demand Trend in Reading

Technical Support
Salary Trend in Reading

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support across the Reading region.

Technical Support Salary Trend in Reading

Technical Support
Salary Histogram in Reading

This chart provides a salary histogram for IT jobs citing Technical Support across the Reading region over the 3 months to 22 May 2015.

Technical Support Salary Histogram in Reading

Technical Support
Top 30 Related IT Skills in Reading

For the 6 months to 22 May 2015, IT jobs across the Reading region that cited Technical Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title.

1 77 (65.25%) Linux
2 65 (55.08%) Windows
3 52 (44.07%) UNIX
4 44 (37.29%) TCP/IP
5 41 (34.75%) Microsoft
6 40 (33.90%) Oracle
7 33 (27.97%) SQL
8 28 (23.73%) Degree
9 27 (22.88%) Java
10 24 (20.34%) MS Office
10 24 (20.34%) MS Excel
10 24 (20.34%) VMware
11 23 (19.49%) French Language
12 21 (17.80%) Mac OS X
12 21 (17.80%) Perl
13 20 (16.95%) PostgreSQL
14 19 (16.10%) CISSP
14 19 (16.10%) Python
14 19 (16.10%) Computer Science
14 19 (16.10%) Ruby
14 19 (16.10%) Analytical Skills
15 18 (15.25%) German Language
15 18 (15.25%) Active Directory
15 18 (15.25%) Firewall
16 17 (14.41%) CEH
16 17 (14.41%) Vulnerability Management
17 15 (12.71%) C++
17 15 (12.71%) Windows Server 2008
18 14 (11.86%) Spanish Language
18 14 (11.86%) SAN

Technical Support
Top Related IT Skills in Reading by Category

For the 6 months to 22 May 2015, IT jobs across the Reading region that cited Technical Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 11 (9.32%) Lotus Domino
2 9 (7.63%) Tomcat
3 7 (5.93%) Apache
3 7 (5.93%) IIS
3 7 (5.93%) SharePoint
3 7 (5.93%) MS Exchange
4 2 (1.69%) WebSphere
4 2 (1.69%) Lync
4 2 (1.69%) WebLogic
5 1 (0.85%) Exchange Server 2013
5 1 (0.85%) Exchange Server 2010
Applications
1 24 (20.34%) MS Office
1 24 (20.34%) MS Excel
Business Applications
1 2 (1.69%) Dynamics AX
Cloud Services
1 7 (5.93%) SaaS
2 5 (4.24%) Office 365
3 2 (1.69%) Cloud Computing
Communications & Networking
1 44 (37.29%) TCP/IP
2 18 (15.25%) Firewall
3 14 (11.86%) SAN
4 10 (8.47%) Wireless
5 9 (7.63%) WAN
6 7 (5.93%) LAN
7 5 (4.24%) Ethernet
8 4 (3.39%) Internet
9 3 (2.54%) VPN
9 3 (2.54%) DNS
9 3 (2.54%) SNMP
9 3 (2.54%) SSL
9 3 (2.54%) ATM
9 3 (2.54%) CDMA
9 3 (2.54%) GPRS
9 3 (2.54%) GSM
9 3 (2.54%) ISDN
9 3 (2.54%) PSTN
9 3 (2.54%) SDH
9 3 (2.54%) 3GPP
Database & Business Intelligence
1 20 (16.95%) PostgreSQL
2 13 (11.02%) SQL Server
3 9 (7.63%) MySQL
4 4 (3.39%) Relational Database
5 2 (1.69%) SQL Server 2005
5 2 (1.69%) SQL Server 2000
5 2 (1.69%) DB2
General
1 23 (19.49%) French Language
2 18 (15.25%) German Language
3 14 (11.86%) Spanish Language
4 6 (5.08%) Telecoms
5 4 (3.39%) Italian Language
6 3 (2.54%) Marketing
7 2 (1.69%) Retail
7 2 (1.69%) Portuguese Language
7 2 (1.69%) Publishing
8 1 (0.85%) Finance
8 1 (0.85%) Multimedia
Libraries, Frameworks & Software Standards
1 10 (8.47%) Web Services
2 4 (3.39%) Servlets
3 2 (1.69%) Unreal Engine
3 2 (1.69%) .NET
Miscellaneous
1 19 (16.10%) Computer Science
1 19 (16.10%) Analytical Skills
2 11 (9.32%) Clustering
3 5 (4.24%) Replication
3 5 (4.24%) Enterprise Software
3 5 (4.24%) PKI
4 1 (0.85%) Management Information System
4 1 (0.85%) Thin Client
4 1 (0.85%) Kindle
4 1 (0.85%) Performance Metrics
4 1 (0.85%) Fat Client
Operating Systems
1 77 (65.25%) Linux
2 65 (55.08%) Windows
3 52 (44.07%) UNIX
4 21 (17.80%) Mac OS X
5 15 (12.71%) Windows Server 2008
6 13 (11.02%) Windows Server 2003
6 13 (11.02%) Windows Server 2012
7 11 (9.32%) Windows 8
7 11 (9.32%) Solaris
8 8 (6.78%) Windows 7
9 7 (5.93%) Red Hat Enterprise Linux
10 6 (5.08%) Windows XP
11 5 (4.24%) AIX
11 5 (4.24%) HPUX
11 5 (4.24%) SUSE
12 3 (2.54%) Windows 2000
12 3 (2.54%) Windows NT
Processes & Methodologies
1 17 (14.41%) Vulnerability Management
2 8 (6.78%) Product Management
2 8 (6.78%) Time Management
3 7 (5.93%) Web Development
3 7 (5.93%) Software Engineering
4 5 (4.24%) Disaster Recovery
4 5 (4.24%) Network Management
5 4 (3.39%) Performance Management
5 4 (3.39%) ITIL
6 3 (2.54%) Service Delivery
6 3 (2.54%) Kalman Filter
7 2 (1.69%) Load Balancing
7 2 (1.69%) Application Performance Management
7 2 (1.69%) Capacity Management
7 2 (1.69%) SIEM
7 2 (1.69%) Configuration Management
7 2 (1.69%) Project Management
7 2 (1.69%) Identity Management
7 2 (1.69%) Security Management
7 2 (1.69%) ERP
Programming Languages
1 33 (27.97%) SQL
2 27 (22.88%) Java
3 21 (17.80%) Perl
4 19 (16.10%) Python
4 19 (16.10%) Ruby
5 15 (12.71%) C++
6 13 (11.02%) C
7 2 (1.69%) Shell Script
7 2 (1.69%) VB.NET
7 2 (1.69%) C#
8 1 (0.85%) X++
Qualifications
1 28 (23.73%) Degree
2 19 (16.10%) CISSP
3 17 (14.41%) CEH
4 4 (3.39%) MCITP
4 4 (3.39%) Cisco Certification
4 4 (3.39%) A+ Certification
4 4 (3.39%) Network+ Certification
5 2 (1.69%) Sun Certification
5 2 (1.69%) Check Point Certification
5 2 (1.69%) Microsoft Certification
5 2 (1.69%) CCNA
5 2 (1.69%) MCSE
6 1 (0.85%) MCP
6 1 (0.85%) HND
6 1 (0.85%) Security Cleared
6 1 (0.85%) MOS
6 1 (0.85%) MCTS
Quality Assurance & Compliance
1 4 (3.39%) SLA
2 1 (0.85%) ISO 9001
System Software
1 18 (15.25%) Active Directory
2 13 (11.02%) VMware Infrastructure
3 4 (3.39%) VMware ESX
3 4 (3.39%) VMware Workstation
4 3 (2.54%) Hyper-V
5 2 (1.69%) XenApp
5 2 (1.69%) Veritas Cluster Server
5 2 (1.69%) VMware ESXi
5 2 (1.69%) vSphere
Systems Management
1 8 (6.78%) SCCM
2 5 (4.24%) Nmap
3 1 (0.85%) McAfee ePO
3 1 (0.85%) AirWatch
3 1 (0.85%) SCOM
Vendors
1 41 (34.75%) Microsoft
2 40 (33.90%) Oracle
3 24 (20.34%) VMware
4 11 (9.32%) Cisco
5 8 (6.78%) HP
5 8 (6.78%) Sybase
6 7 (5.93%) EMC
6 7 (5.93%) Citrix
6 7 (5.93%) Red Hat
6 7 (5.93%) Sun
7 5 (4.24%) Hitachi
7 5 (4.24%) Juniper
7 5 (4.24%) McAfee
7 5 (4.24%) Symantec
8 4 (3.39%) Veritas
8 4 (3.39%) CheckPoint
8 4 (3.39%) Apple
9 2 (1.69%) Blue Coat
9 2 (1.69%) Riverbed
9 2 (1.69%) F5
Reading, Berkshire
Henderson Scott
Salary: From £22,000 to £25,000 per annum
Posted: 8 hours ago
Reading, Berkshire
Logic Engagements Ltd
Salary: £35000 - £40000 per annum + pension, bonus, private health
Posted: 8 hours ago
Reading, Berkshire
DCL Search & Selection
Salary: £25000 - £30000 per annum + Benefits
Posted: 8 hours ago
Reading, Berkshire
DCL Search & Selection
Salary: £40000 - £50000 per annum + Benefits
Posted: 8 hours ago
Reading, Berkshire
Symantec
Salary: Unspecified Competitive
Posted: Yesterday
Reading, Berkshire
EXCELerate
Salary: Up to £32k, Pension, Health Insurance
Posted: Yesterday
Reading, Berkshire
Bentley Whitaker
Salary: From £20,000 to £26,000 per annum 10% bonus + pension + health etc
Posted: 3 days ago
Reading, Berkshire
Symantec
Salary: Unspecified
Posted: 22 days ago