The table below looks at the statistics for the Technical Support role in IT jobs advertised for the Reading region. Included is a guide to the average salaries offered in IT jobs that have cited Technical Support in their job title over the 3 months to 3 September 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
3 Sep 2015
Same period 2014 Same period 2013
Technical Support
Rank 77 99 100
Rank change year-on-year
+22 +1
Permanent jobs requiring a Technical Support 56 46 36
As % of all permanent IT jobs located in Reading 2.62% 1.85% 1.59%
As % of the Job Titles category 2.79% 2.02% 1.69%
Number of salaries quoted 53 31 32
Average salary £35,000 £33,000 £35,000
Average salary % change year-on-year
+6.06% -5.71%
90% offered a salary of more than £25,000 £21,000 £25,250
10% offered a salary of more than £45,000 £38,500 £55,000
UK excluding London average salary £28,000 £30,000 £30,500
% change year-on-year
-6.66% -1.63%
Technical Support
Berkshire

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Reading region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Reading
Permanent IT job ads with a match in the
Job Titles category
2008 2281 2125
As % of all permanent IT jobs located in Reading 93.79% 91.94% 93.82%
Number of salaries quoted 1613 1613 1688
Average salary £45,000 £47,500 £42,500
Average salary % change year-on-year
-5.26% +11.76%
90% offered a salary of more than £27,500 £27,500 £27,500
10% offered a salary of more than £65,000 £65,000 £75,000
UK excluding London average salary £40,000 £40,000 £39,500
% change year-on-year
- +1.26%

Technical Support
Jobs Demand Trend in Reading

This chart provides a 3-month moving total of permanent IT jobs citing Technical Support in the job title across the Reading region as a proportion of the total demand within the Job Titles category.

Technical Support Jobs Demand Trend in Reading

Technical Support
Salary Trend in Reading

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support across the Reading region.

Technical Support Salary Trend in Reading

Technical Support
Salary Histogram in Reading

This chart provides a salary histogram for IT jobs citing Technical Support across the Reading region over the 3 months to 3 September 2015.

Technical Support Salary Histogram in Reading

Technical Support
Top 30 Related IT Skills in Reading

For the 6 months to 3 September 2015, IT jobs across the Reading region that cited Technical Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title.

1 75 (68.81%) Linux
2 43 (39.45%) Windows
3 37 (33.94%) UNIX
4 34 (31.19%) Microsoft
5 33 (30.28%) TCP/IP
6 29 (26.61%) SQL
7 28 (25.69%) Oracle
8 27 (24.77%) German Language
9 26 (23.85%) Vulnerability Management
9 26 (23.85%) VMware
10 25 (22.94%) CEH
10 25 (22.94%) CISSP
11 23 (21.10%) Active Directory
12 22 (20.18%) Tomcat
13 20 (18.35%) Firewall
14 18 (16.51%) MS Excel
14 18 (16.51%) Analytical Skills
15 17 (15.60%) French Language
16 16 (14.68%) MySQL
16 16 (14.68%) Java
16 16 (14.68%) PostgreSQL
17 15 (13.76%) MS Office
17 15 (13.76%) Apache
18 14 (12.84%) Windows Server 2008
19 13 (11.93%) VMware Infrastructure
19 13 (11.93%) Windows Server 2012
19 13 (11.93%) Cisco
19 13 (11.93%) Mac OS X
20 12 (11.01%) SQL Server
21 11 (10.09%) IIS

Technical Support
Top Related IT Skills in Reading by Category

For the 6 months to 3 September 2015, IT jobs across the Reading region that cited Technical Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 22 (20.18%) Tomcat
2 15 (13.76%) Apache
3 11 (10.09%) IIS
4 8 (7.34%) MS Exchange
5 6 (5.50%) WebLogic
6 5 (4.59%) WebSphere
7 4 (3.67%) Lync
8 2 (1.83%) Exchange Server 2010
8 2 (1.83%) nginx
8 2 (1.83%) Lotus Domino
9 1 (0.92%) JBoss
9 1 (0.92%) OpenStack
9 1 (0.92%) Exchange Server 2013
Applications
1 18 (16.51%) MS Excel
2 15 (13.76%) MS Office
Business Applications
1 2 (1.83%) Dynamics AX
Cloud Services
1 7 (6.42%) SaaS
2 3 (2.75%) Office 365
3 1 (0.92%) Amazon AWS
Communications & Networking
1 33 (30.28%) TCP/IP
2 20 (18.35%) Firewall
3 10 (9.17%) LAN
3 10 (9.17%) WAN
4 8 (7.34%) DNS
5 4 (3.67%) Network Security
5 4 (3.67%) SAN
5 4 (3.67%) LDAP
6 3 (2.75%) Cisco ASA
6 3 (2.75%) Wireless
6 3 (2.75%) IP Telephony
7 2 (1.83%) Cisco IPT
7 2 (1.83%) SSL
7 2 (1.83%) Unified Communications
7 2 (1.83%) H.323
7 2 (1.83%) WebEx
7 2 (1.83%) SDH
7 2 (1.83%) Internet
7 2 (1.83%) DWDM
7 2 (1.83%) MGCP
Database & Business Intelligence
1 16 (14.68%) MySQL
1 16 (14.68%) PostgreSQL
2 12 (11.01%) SQL Server
3 7 (6.42%) Relational Database
4 2 (1.83%) SQL Server 2000
4 2 (1.83%) SQL Server 2005
5 1 (0.92%) DB2
General
1 27 (24.77%) German Language
2 17 (15.60%) French Language
3 8 (7.34%) Telecoms
4 3 (2.75%) Italian Language
5 2 (1.83%) Spanish Language
5 2 (1.83%) Law
6 1 (0.92%) Multimedia
6 1 (0.92%) Marketing
6 1 (0.92%) Portuguese Language
Libraries, Frameworks & Software Standards
1 7 (6.42%) Servlets
1 7 (6.42%) Web Services
2 2 (1.83%) J2EE
3 1 (0.92%) ASP.NET
3 1 (0.92%) HTML
3 1 (0.92%) .NET
3 1 (0.92%) Flash
3 1 (0.92%) LAMP
3 1 (0.92%) Apache Flex
Miscellaneous
1 18 (16.51%) Analytical Skills
2 9 (8.26%) Computer Science
3 3 (2.75%) Data Centre
4 1 (0.92%) Enterprise Software
4 1 (0.92%) Replication
4 1 (0.92%) Clustering
4 1 (0.92%) PKI
Operating Systems
1 75 (68.81%) Linux
2 43 (39.45%) Windows
3 37 (33.94%) UNIX
4 14 (12.84%) Windows Server 2008
5 13 (11.93%) Mac OS X
5 13 (11.93%) Windows Server 2012
6 11 (10.09%) Windows 8
6 11 (10.09%) Windows Server 2003
7 10 (9.17%) Windows 7
8 8 (7.34%) Solaris
9 7 (6.42%) Red Hat Enterprise Linux
10 5 (4.59%) CentOS
11 4 (3.67%) Windows XP
11 4 (3.67%) Ubuntu
11 4 (3.67%) SUSE
12 2 (1.83%) Debian
13 1 (0.92%) AIX
13 1 (0.92%) HPUX
13 1 (0.92%) Windows 2000
13 1 (0.92%) Windows NT
Processes & Methodologies
1 26 (23.85%) Vulnerability Management
2 11 (10.09%) Web Development
2 11 (10.09%) Software Engineering
3 5 (4.59%) Time Management
3 5 (4.59%) ITIL
4 4 (3.67%) Product Management
5 3 (2.75%) Information Security
6 2 (1.83%) Root Cause Analysis
6 2 (1.83%) Capacity Management
6 2 (1.83%) Line Management
6 2 (1.83%) Coaching
6 2 (1.83%) Performance Management
6 2 (1.83%) Configuration Management
6 2 (1.83%) Service Delivery
6 2 (1.83%) Security Management
7 1 (0.92%) Business Continuity
7 1 (0.92%) Disaster Recovery
7 1 (0.92%) Identity Management
7 1 (0.92%) Process Management
7 1 (0.92%) CRM
Programming Languages
1 29 (26.61%) SQL
2 16 (14.68%) Java
3 10 (9.17%) Perl
3 10 (9.17%) Python
4 5 (4.59%) Ruby
5 4 (3.67%) Bash Shell
6 1 (0.92%) sed
6 1 (0.92%) C
6 1 (0.92%) X++
6 1 (0.92%) Shell Script
6 1 (0.92%) AWK
Qualifications
1 25 (22.94%) CISSP
1 25 (22.94%) CEH
2 10 (9.17%) Degree
3 5 (4.59%) Cisco Certification
3 5 (4.59%) A+ Certification
4 4 (3.67%) Microsoft Certification
4 4 (3.67%) MCP
4 4 (3.67%) MCSE
5 3 (2.75%) SC Cleared
5 3 (2.75%) Security Cleared
6 2 (1.83%) MCITP
6 2 (1.83%) HND
6 2 (1.83%) CCNP
6 2 (1.83%) CCNA
6 2 (1.83%) Network+ Certification
6 2 (1.83%) CCVP
7 1 (0.92%) MOS
7 1 (0.92%) RHCE
7 1 (0.92%) CCA
7 1 (0.92%) Citrix Certification
Quality Assurance & Compliance
1 6 (5.50%) SLA
System Software
1 23 (21.10%) Active Directory
2 13 (11.93%) VMware Infrastructure
3 6 (5.50%) Hyper-V
3 6 (5.50%) VMware ESX
4 5 (4.59%) XenApp
5 4 (3.67%) vSphere
6 3 (2.75%) VMware ESXi
7 2 (1.83%) XenDesktop
7 2 (1.83%) Squid
7 2 (1.83%) qmail
7 2 (1.83%) VMware Workstation
8 1 (0.92%) Microsoft App-V
8 1 (0.92%) XenServer
8 1 (0.92%) Veritas Cluster Server
Systems Management
1 8 (7.34%) SCCM
2 6 (5.50%) Nmap
3 3 (2.75%) Nagios
3 3 (2.75%) ZABBIX
4 2 (1.83%) Cisco UCCX
4 2 (1.83%) Cisco CUCM
4 2 (1.83%) logstash
4 2 (1.83%) SCOM
5 1 (0.92%) EdgeSight
5 1 (0.92%) AirWatch
Vendors
1 34 (31.19%) Microsoft
2 28 (25.69%) Oracle
3 26 (23.85%) VMware
4 13 (11.93%) Cisco
5 10 (9.17%) Red Hat
6 9 (8.26%) Citrix
7 6 (5.50%) HP
8 4 (3.67%) Sybase
9 3 (2.75%) Veritas
10 2 (1.83%) EMC
10 2 (1.83%) Intel
10 2 (1.83%) Sun
10 2 (1.83%) AppSense
10 2 (1.83%) Google
10 2 (1.83%) Symantec
10 2 (1.83%) Sophos
10 2 (1.83%) Websense
10 2 (1.83%) Verint
10 2 (1.83%) Zeacom
11 1 (0.92%) MobileIron
Reading, Berkshire
Evolution Recruitment Solutions
Salary: 30,000 - 35,000 plus benefits
Posted: Yesterday
Reading
Interquest - IQ Telecom
Salary: £25000 - £45000 per annum
Posted: 17 days ago