The statistics below represent IT jobs advertised across the Reading region that had Technical Support featuring in the job title. Included is a guide to the salaries offered over the 3 months to 10 December 2016 with a comparison to same period over 2 years.

3 months to
10 Dec 2016
Same period 2015 Same period 2014
Technical Support
Rank 48 70 74
Rank change year-on-year
+22 +4
Permanent jobs requiring a Technical Support 79 84 77
As % of all permanent IT jobs located in Reading 4.83% 3.44% 2.91%
As % of the Job Titles category 5.05% 3.61% 3.03%
Number of salaries quoted 71 62 52
Median salary £25,000 £40,000 £37,500
Median salary % change year-on-year
-37.50% +6.66%
90% offered a salary of more than £21,500 £25,000 £21,000
10% offered a salary of more than £37,500 £60,500 £50,000
UK excluding London median salary £27,000 £27,500 £30,000
% change year-on-year
-1.81% -8.33%
Technical Support
Berkshire

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Reading region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Reading
Permanent IT job ads with a match in the
Job Titles category
1563 2328 2539
As % of all permanent IT jobs located in Reading 95.60% 95.21% 95.99%
Number of salaries quoted 1150 1867 1598
Median salary £45,000 £47,500 £42,500
Median salary % change year-on-year
-5.26% +11.76%
90% offered a salary of more than £25,000 £27,500 £24,500
10% offered a salary of more than £67,500 £65,000 £65,000
UK excluding London median salary £41,500 £41,000 £40,000
% change year-on-year
+1.21% +2.50%

Technical Support
Jobs Demand Trend in Reading

The demand trend of job ads across the Reading region that featured Technical Support in the job title.

Technical Support Jobs Demand Trend in Reading

Technical Support
Salary Trend in Reading

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support across the Reading region.

Technical Support Salary Trend in Reading

Technical Support
Salary Histogram in Reading

This chart provides a salary histogram for IT jobs citing Technical Support across the Reading region over the 3 months to 10 December 2016.

Technical Support Salary Histogram in Reading

Technical Support Skill Set
Top 30 Related IT Skills in Reading

For the 6 months to 10 December 2016, Technical Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Reading region featuring Technical Support in the job title.

1 88 (66.17%) Windows
2 68 (51.13%) Linux
3 63 (47.37%) Windows Server
4 58 (43.61%) VMware
5 57 (42.86%) SQL
6 51 (38.35%) Microsoft
7 32 (24.06%) TCP/IP
7 32 (24.06%) SQL Server
8 31 (23.31%) Data Protection
9 27 (20.30%) Active Directory
10 26 (19.55%) LAN
11 25 (18.80%) Cisco Certification
12 24 (18.05%) WAN
13 23 (17.29%) CCNA
14 22 (16.54%) MS Exchange
14 22 (16.54%) VMware Infrastructure
15 21 (15.79%) Skype for Business
16 20 (15.04%) Mitel
16 20 (15.04%) Avaya
17 18 (13.53%) NEC
17 18 (13.53%) PBX
17 18 (13.53%) VoIP
18 17 (12.78%) MS Excel
18 17 (12.78%) Unix
19 16 (12.03%) Firewall
20 15 (11.28%) Italian Language
21 14 (10.53%) Hyper-V
21 14 (10.53%) Cisco
22 13 (9.77%) Oracle
22 13 (9.77%) MS Office

Technical Support Skill Set
Top Related IT Skills in Reading by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 22 (16.54%) MS Exchange
2 21 (15.79%) Skype for Business
3 12 (9.02%) IIS
4 10 (7.52%) Apache
5 8 (6.02%) Tomcat
5 8 (6.02%) WebLogic
6 7 (5.26%) WebSphere
7 5 (3.76%) Exchange Server 2010
8 3 (2.26%) Exchange Server 2013
8 3 (2.26%) JBoss
9 2 (1.50%) IBM Notes
9 2 (1.50%) SharePoint
10 1 (0.75%) Confluence
10 1 (0.75%) OpenStack
Applications
1 17 (12.78%) MS Excel
2 13 (9.77%) MS Office
Business Applications
1 1 (0.75%) Dynamics AX
Cloud Services
1 7 (5.26%) Office 365
2 4 (3.01%) SaaS
3 1 (0.75%) Amazon AWS
3 1 (0.75%) Microsoft Azure
3 1 (0.75%) OneDrive
Communications & Networking
1 32 (24.06%) TCP/IP
2 26 (19.55%) LAN
3 24 (18.05%) WAN
4 18 (13.53%) PBX
4 18 (13.53%) VoIP
5 16 (12.03%) Firewall
6 9 (6.77%) SAN
7 5 (3.76%) CTI
7 5 (3.76%) DNS
7 5 (3.76%) NAS
7 5 (3.76%) WebEx
8 4 (3.01%) DHCP
8 4 (3.01%) Unified Communications
9 3 (2.26%) BGP
9 3 (2.26%) Internet
9 3 (2.26%) IPsec
9 3 (2.26%) MPLS
9 3 (2.26%) OSPF
9 3 (2.26%) SNMP
9 3 (2.26%) Wireless
Database & Business Intelligence
1 32 (24.06%) SQL Server
2 6 (4.51%) DB2
3 5 (3.76%) SQL Server 2008
4 4 (3.01%) Oracle Database
4 4 (3.01%) SQL Server 2012
5 2 (1.50%) Oracle Database 11g
6 1 (0.75%) MySQL
6 1 (0.75%) Relational Database
Development Applications
1 3 (2.26%) SQL Server Management Studio (SSMS)
2 1 (0.75%) JIRA
General
1 15 (11.28%) Italian Language
2 11 (8.27%) French Language
3 9 (6.77%) Finance
4 8 (6.02%) Spanish Language
5 5 (3.76%) German Language
6 3 (2.26%) Portuguese Language
6 3 (2.26%) Telecoms
7 2 (1.50%) Banking
7 2 (1.50%) Law
7 2 (1.50%) Manufacturing
8 1 (0.75%) Arabic Language
8 1 (0.75%) Retail
Libraries, Frameworks & Software Standards
1 6 (4.51%) .NET
2 4 (3.01%) Web Services
3 3 (2.26%) HTML
4 2 (1.50%) XML
5 1 (0.75%) COM
5 1 (0.75%) CSS
Miscellaneous
1 9 (6.77%) Replication
2 8 (6.02%) PKI
3 6 (4.51%) Clustering
4 5 (3.76%) Analytical Skills
4 5 (3.76%) Enterprise Software
4 5 (3.76%) IVR
5 4 (3.01%) Computer Science
6 2 (1.50%) Data Centre
7 1 (0.75%) Digital Media
7 1 (0.75%) Hybrid Cloud
7 1 (0.75%) Management Information System
7 1 (0.75%) Visualisation
7 1 (0.75%) Wiki
Operating Systems
1 88 (66.17%) Windows
2 68 (51.13%) Linux
3 63 (47.37%) Windows Server
4 17 (12.78%) Unix
5 13 (9.77%) Windows Server 2008
6 12 (9.02%) Windows Server 2012
7 6 (4.51%) Red Hat Enterprise Linux
7 6 (4.51%) Solaris
8 5 (3.76%) AIX
8 5 (3.76%) HPUX
9 4 (3.01%) SUSE
10 3 (2.26%) CentOS
10 3 (2.26%) Windows 7
11 2 (1.50%) Mac OS
11 2 (1.50%) Windows NT
11 2 (1.50%) Windows Server 2003
12 1 (0.75%) Debian
12 1 (0.75%) Ubuntu
12 1 (0.75%) Windows 10
12 1 (0.75%) Windows 8
Processes & Methodologies
1 31 (23.31%) Data Protection
2 8 (6.02%) Data Management
2 8 (6.02%) ITIL
3 6 (4.51%) Data Security
3 6 (4.51%) User Acceptance Testing
4 5 (3.76%) Product Management
5 4 (3.01%) Network Management
5 4 (3.01%) Service Delivery
5 4 (3.01%) Validation
5 4 (3.01%) Vulnerability Management
6 3 (2.26%) Identity Management
6 3 (2.26%) Workflow
7 2 (1.50%) CRM
7 2 (1.50%) Presales
7 2 (1.50%) Release Management
7 2 (1.50%) Supply Chain Management
7 2 (1.50%) Virtual Environments
8 1 (0.75%) Escalation Management
8 1 (0.75%) Incident Management
8 1 (0.75%) Problem Management
Programming Languages
1 57 (42.86%) SQL
2 6 (4.51%) C#
3 4 (3.01%) C
3 4 (3.01%) Shell Script
4 2 (1.50%) JavaScript
4 2 (1.50%) PHP
4 2 (1.50%) T-SQL
5 1 (0.75%) Java
5 1 (0.75%) PL/SQL
5 1 (0.75%) VB.NET
5 1 (0.75%) X++
Qualifications
1 25 (18.80%) Cisco Certification
2 23 (17.29%) CCNA
3 8 (6.02%) MCSE
3 8 (6.02%) Microsoft Certification
4 7 (5.26%) MCP
5 6 (4.51%) CEH
5 6 (4.51%) CISSP
5 6 (4.51%) Degree
6 5 (3.76%) CCNP
7 2 (1.50%) CCNP Voice
7 2 (1.50%) CCVP
7 2 (1.50%) HND
Quality Assurance & Compliance
1 4 (3.01%) PCI DSS
2 3 (2.26%) SLA
3 2 (1.50%) Data Quality
System Software
1 27 (20.30%) Active Directory
2 22 (16.54%) VMware Infrastructure
3 14 (10.53%) Hyper-V
4 3 (2.26%) VMware Workstation
5 2 (1.50%) VirtualBox
5 2 (1.50%) VMware ESX
6 1 (0.75%) Firmware
6 1 (0.75%) Virtual Machines
6 1 (0.75%) XenServer
Systems Management
1 8 (6.02%) Backup Exec
2 7 (5.26%) NetBackup
3 4 (3.01%) Nmap
4 3 (2.26%) EMC NetWorker
4 3 (2.26%) Legato
4 3 (2.26%) Perfmon
5 2 (1.50%) Cisco CME
5 2 (1.50%) Cisco CUCM
5 2 (1.50%) Cisco UCCX
5 2 (1.50%) Nessus
6 1 (0.75%) HP Data Protector
6 1 (0.75%) SCCM
Vendors
1 58 (43.61%) VMware
2 51 (38.35%) Microsoft
3 20 (15.04%) Avaya
3 20 (15.04%) Mitel
4 18 (13.53%) NEC
5 14 (10.53%) Cisco
6 13 (9.77%) Oracle
7 12 (9.02%) EMC
8 10 (7.52%) HP
8 10 (7.52%) Red Hat
9 9 (6.77%) Veeam
10 8 (6.02%) IBM
11 7 (5.26%) CommVault
11 7 (5.26%) NetApp
12 6 (4.51%) Salesforce.com
12 6 (4.51%) Sybase
13 5 (3.76%) Hitachi
13 5 (3.76%) Veritas
13 5 (3.76%) Zeacom
14 4 (3.01%) Sun
Reading, Berkshire
83Zero
Salary: From £45,000 to £60,000 per annum
Posted: 3 days ago
Reading, Berkshire
Bentley Whitaker
Salary: £20,000 - £25,000 per year
Posted: 26 days ago