The statistics below represent IT jobs advertised across the Reading region that had Technical Support featuring in the job title. Included is a guide to the salaries offered over the 3 months to 24 May 2016 with a comparison to same period over 2 years.

3 months to
24 May 2016
Same period 2015 Same period 2014
Technical Support
Rank 78 92 77
Rank change year-on-year
+14 -15
Permanent jobs requiring a Technical Support 51 49 65
As % of all permanent IT jobs located in Reading 2.93% 2.13% 2.76%
As % of the Job Titles category 3.08% 2.23% 2.92%
Number of salaries quoted 40 41 46
Median salary £30,000 £40,000 £37,000
Median salary % change year-on-year
-25.00% +8.10%
90% offered a salary of more than £23,000 £24,000 £22,500
10% offered a salary of more than £47,500 £45,000 £45,000
UK excluding London median salary £27,500 £28,500 £29,000
% change year-on-year
-3.50% -1.72%
Technical Support
Berkshire

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Reading region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Reading
Permanent IT job ads with a match in the
Job Titles category
1658 2196 2227
As % of all permanent IT jobs located in Reading 95.12% 95.48% 94.56%
Number of salaries quoted 1339 1572 1606
Median salary £50,000 £47,000 £45,000
Median salary % change year-on-year
+6.38% +4.44%
90% offered a salary of more than £32,200 £23,500 £27,500
10% offered a salary of more than £65,000 £65,000 £70,000
UK excluding London median salary £41,500 £40,000 £40,000
% change year-on-year
+3.75% -

Technical Support
Jobs Demand Trend in Reading

The demand trend of job ads across the Reading region that featured Technical Support in the job title.

Technical Support Jobs Demand Trend in Reading

Technical Support
Salary Trend in Reading

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support across the Reading region.

Technical Support Salary Trend in Reading

Technical Support
Salary Histogram in Reading

This chart provides a salary histogram for IT jobs citing Technical Support across the Reading region over the 3 months to 24 May 2016.

Technical Support Salary Histogram in Reading

Technical Support Skill Set
Top 30 Related IT Skills in Reading

For the 6 months to 24 May 2016, Technical Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Reading region featuring Technical Support in the job title.

1 53 (35.33%) TCP/IP
2 51 (34.00%) Microsoft
3 50 (33.33%) Windows
3 50 (33.33%) Active Directory
4 47 (31.33%) Degree
5 44 (29.33%) Linux
6 36 (24.00%) SQL
7 33 (22.00%) Firewall
7 33 (22.00%) VMware
7 33 (22.00%) Computer Science
7 33 (22.00%) Analytical Skills
8 30 (20.00%) VMware Infrastructure
9 28 (18.67%) Windows Server
10 26 (17.33%) German Language
11 23 (15.33%) IIS
11 23 (15.33%) SQL Server
11 23 (15.33%) Apache
12 22 (14.67%) Oracle
13 21 (14.00%) Tomcat
14 20 (13.33%) MS Excel
15 19 (12.67%) Unix
15 19 (12.67%) WebSphere
16 18 (12.00%) WebLogic
17 17 (11.33%) .NET
17 17 (11.33%) MS Exchange
18 16 (10.67%) DNS
18 16 (10.67%) C#
19 15 (10.00%) HTML
20 14 (9.33%) XML
21 13 (8.67%) Wireless

Technical Support Skill Set
Top Related IT Skills in Reading by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 23 (15.33%) Apache
1 23 (15.33%) IIS
2 21 (14.00%) Tomcat
3 19 (12.67%) WebSphere
4 18 (12.00%) WebLogic
5 17 (11.33%) MS Exchange
6 5 (3.33%) OpenStack
7 4 (2.67%) Skype for Business
8 3 (2.00%) Exchange Server 2010
9 2 (1.33%) IBM Domino
9 2 (1.33%) JBoss
10 1 (0.67%) BizTalk Server
10 1 (0.67%) Oracle HTTP Server
Applications
1 20 (13.33%) MS Excel
2 10 (6.67%) MS Office
3 2 (1.33%) MS PowerPoint
Cloud Services
1 6 (4.00%) Amazon AWS
2 4 (2.67%) SaaS
3 2 (1.33%) Office 365
Communications & Networking
1 53 (35.33%) TCP/IP
2 33 (22.00%) Firewall
3 16 (10.67%) DNS
4 13 (8.67%) Wireless
5 11 (7.33%) DHCP
6 10 (6.67%) LAN
6 10 (6.67%) LDAP
6 10 (6.67%) WAN
7 8 (5.33%) Ethernet
7 8 (5.33%) NAS
8 7 (4.67%) HTTP
8 7 (4.67%) SAN
8 7 (4.67%) SMTP
8 7 (4.67%) SNMP
9 6 (4.00%) BGP
9 6 (4.00%) OSPF
9 6 (4.00%) VoIP
10 5 (3.33%) SSL
11 4 (2.67%) EIGRP
11 4 (2.67%) RIP
Database & Business Intelligence
1 23 (15.33%) SQL Server
2 3 (2.00%) Relational Database
3 2 (1.33%) MySQL
3 2 (1.33%) Oracle Database
4 1 (0.67%) PostgreSQL
4 1 (0.67%) RDBMS
4 1 (0.67%) SQL Server 2012
4 1 (0.67%) SQL Server Reporting Services
Development Applications
1 1 (0.67%) Visual Studio
1 1 (0.67%) VSS/SourceSafe
General
1 26 (17.33%) German Language
2 10 (6.67%) French Language
2 10 (6.67%) Manufacturing
3 6 (4.00%) Telecoms
4 5 (3.33%) Spanish Language
5 4 (2.67%) Finance
5 4 (2.67%) Retail
6 3 (2.00%) Portuguese Language
7 1 (0.67%) Marketing
Libraries, Frameworks & Software Standards
1 17 (11.33%) .NET
2 15 (10.00%) HTML
3 14 (9.33%) XML
4 9 (6.00%) Web Services
5 4 (2.67%) Unreal Engine
6 3 (2.00%) ASP.NET
6 3 (2.00%) CSS
7 2 (1.33%) Classic ASP
7 2 (1.33%) jQuery
7 2 (1.33%) XSLT
8 1 (0.67%) DHTML
8 1 (0.67%) J2EE
8 1 (0.67%) SOAP
Miscellaneous
1 33 (22.00%) Analytical Skills
1 33 (22.00%) Computer Science
2 5 (3.33%) Management Information System
2 5 (3.33%) PKI
3 4 (2.67%) Fintech
4 3 (2.00%) Clustering
4 3 (2.00%) Driving Licence
5 1 (0.67%) Digital Media
5 1 (0.67%) HP Storage
5 1 (0.67%) W3C
Operating Systems
1 50 (33.33%) Windows
2 44 (29.33%) Linux
3 28 (18.67%) Windows Server
4 19 (12.67%) Unix
5 10 (6.67%) Windows Server 2008
6 9 (6.00%) Windows Server 2012
7 6 (4.00%) Red Hat Enterprise Linux
7 6 (4.00%) Solaris
8 5 (3.33%) Windows 7
9 4 (2.67%) Windows Server 2003
10 2 (1.33%) Windows 8
10 2 (1.33%) Windows Vista
10 2 (1.33%) Windows XP
11 1 (0.67%) AIX
11 1 (0.67%) HPUX
Processes & Methodologies
1 12 (8.00%) Data Management
2 11 (7.33%) ITIL
2 11 (7.33%) Service Delivery
3 10 (6.67%) Structured Programming
4 9 (6.00%) Information Security
4 9 (6.00%) Network Management
5 8 (5.33%) Web Development
6 7 (4.67%) Problem Management
6 7 (4.67%) Process Improvement
7 6 (4.00%) Escalation Management
7 6 (4.00%) Performance Management
7 6 (4.00%) Risk Management
7 6 (4.00%) Vulnerability Management
8 5 (3.33%) Case Management
9 4 (2.67%) Asset Management
9 4 (2.67%) CRM
9 4 (2.67%) Fraud Detection
9 4 (2.67%) Identity Management
9 4 (2.67%) Time Management
10 3 (2.00%) Incident Management
Programming Languages
1 36 (24.00%) SQL
2 16 (10.67%) C#
3 11 (7.33%) VB
4 5 (3.33%) JavaScript
5 4 (2.67%) Java
6 2 (1.33%) C++
6 2 (1.33%) Perl
7 1 (0.67%) Bash Shell
7 1 (0.67%) PHP
7 1 (0.67%) PowerShell
7 1 (0.67%) VB.NET
7 1 (0.67%) VB6
Qualifications
1 47 (31.33%) Degree
2 8 (5.33%) CCNA
2 8 (5.33%) Cisco Certification
3 7 (4.67%) CEH
3 7 (4.67%) CISSP
4 2 (1.33%) CCNP
5 1 (0.67%) A+ Certification
5 1 (0.67%) ITIL Foundation Certificate
5 1 (0.67%) MCITP
5 1 (0.67%) MCP
5 1 (0.67%) MCSE
5 1 (0.67%) Microsoft Certification
5 1 (0.67%) SC Cleared
5 1 (0.67%) Security Cleared
5 1 (0.67%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 12 (8.00%) SLA
2 3 (2.00%) Data Quality
System Software
1 50 (33.33%) Active Directory
2 30 (20.00%) VMware Infrastructure
3 13 (8.67%) Hyper-V
4 3 (2.00%) VMware ESXi
5 2 (1.33%) Sendmail
5 2 (1.33%) VMware ESX
6 1 (0.67%) Oracle RAC
6 1 (0.67%) vSphere
6 1 (0.67%) Xen
Systems Management
1 7 (4.67%) Legato
2 6 (4.00%) NetBackup
2 6 (4.00%) Simpana
3 5 (3.33%) Backup Exec
4 3 (2.00%) Nmap
5 1 (0.67%) EMC NetWorker
5 1 (0.67%) HP Data Protector
5 1 (0.67%) OpenAM
5 1 (0.67%) Puppet
5 1 (0.67%) Tivoli Storage Manager
Vendors
1 51 (34.00%) Microsoft
2 33 (22.00%) VMware
3 22 (14.67%) Oracle
4 11 (7.33%) Red Hat
5 10 (6.67%) Forcepoint
5 10 (6.67%) HP
6 9 (6.00%) Sun
6 9 (6.00%) Veeam
6 9 (6.00%) Veritas
7 8 (5.33%) NetApp
8 7 (4.67%) EMC
9 5 (3.33%) arcserve
9 5 (3.33%) Citrix
9 5 (3.33%) Hitachi
9 5 (3.33%) Salesforce.com
10 4 (2.67%) Cisco
10 4 (2.67%) Dell
10 4 (2.67%) Symantec
11 3 (2.00%) Avaya
11 3 (2.00%) IBM
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