The statistics below represent IT jobs advertised across the Reading region that had Technical Support featuring in the job title. Included is a guide to the salaries offered over the 3 months to 27 July 2016 with a comparison to same period over 2 years.

3 months to
27 Jul 2016
Same period 2015 Same period 2014
Technical Support
Rank 55 90 89
Rank change year-on-year
+35 -1
Permanent jobs requiring a Technical Support 82 57 49
As % of all permanent IT jobs located in Reading 4.56% 2.53% 2.09%
As % of the Job Titles category 4.69% 2.63% 2.20%
Number of salaries quoted 67 54 36
Median salary £32,500 £37,500 £35,750
Median salary % change year-on-year
-13.33% +4.89%
90% offered a salary of more than £27,500 £25,000 £21,250
10% offered a salary of more than £45,000 £45,000 £46,250
UK excluding London median salary £30,000 £27,500 £30,000
% change year-on-year
+9.09% -8.33%
Technical Support
Berkshire

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Reading region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Reading
Permanent IT job ads with a match in the
Job Titles category
1748 2166 2225
As % of all permanent IT jobs located in Reading 97.11% 96.10% 95.04%
Number of salaries quoted 1380 1630 1575
Median salary £50,000 £45,000 £45,000
Median salary % change year-on-year
+11.11% -
90% offered a salary of more than £32,500 £25,000 £27,500
10% offered a salary of more than £70,000 £70,000 £67,500
UK excluding London median salary £41,500 £40,000 £40,000
% change year-on-year
+3.75% -

Technical Support
Jobs Demand Trend in Reading

The demand trend of job ads across the Reading region that featured Technical Support in the job title.

Technical Support Jobs Demand Trend in Reading

Technical Support
Salary Trend in Reading

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support across the Reading region.

Technical Support Salary Trend in Reading

Technical Support
Salary Histogram in Reading

This chart provides a salary histogram for IT jobs citing Technical Support across the Reading region over the 3 months to 27 July 2016.

Technical Support Salary Histogram in Reading

Technical Support Skill Set
Top 30 Related IT Skills in Reading

For the 6 months to 27 July 2016, Technical Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Reading region featuring Technical Support in the job title.

1 56 (40.29%) Windows
2 53 (38.13%) TCP/IP
3 52 (37.41%) Linux
4 50 (35.97%) Microsoft
4 50 (35.97%) SQL
5 44 (31.65%) SQL Server
6 41 (29.50%) Active Directory
7 28 (20.14%) LAN
7 28 (20.14%) WAN
8 26 (18.71%) VMware
8 26 (18.71%) Firewall
8 26 (18.71%) Windows Server
9 23 (16.55%) Cisco Certification
9 23 (16.55%) CCNA
9 23 (16.55%) VMware Infrastructure
9 23 (16.55%) Skype for Business
10 22 (15.83%) Degree
11 21 (15.11%) Mitel
11 21 (15.11%) PBX
11 21 (15.11%) VoIP
11 21 (15.11%) Oracle
11 21 (15.11%) Unix
11 21 (15.11%) Avaya
11 21 (15.11%) NEC
12 19 (13.67%) Apache
12 19 (13.67%) Computer Science
13 18 (12.95%) IIS
13 18 (12.95%) ITIL
14 17 (12.23%) Tomcat
15 16 (11.51%) MS Excel

Technical Support Skill Set
Top Related IT Skills in Reading by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 23 (16.55%) Skype for Business
2 19 (13.67%) Apache
3 18 (12.95%) IIS
4 17 (12.23%) Tomcat
5 14 (10.07%) WebLogic
6 13 (9.35%) WebSphere
7 12 (8.63%) MS Exchange
8 4 (2.88%) SharePoint
9 2 (1.44%) IBM Domino
9 2 (1.44%) JBoss
9 2 (1.44%) OpenStack
10 1 (0.72%) BizTalk Server
10 1 (0.72%) Confluence
10 1 (0.72%) Oracle HTTP Server
Applications
1 16 (11.51%) MS Excel
2 15 (10.79%) MS Office
3 2 (1.44%) MS PowerPoint
Cloud Services
1 7 (5.04%) Office 365
2 4 (2.88%) SaaS
3 3 (2.16%) Amazon AWS
4 1 (0.72%) OneDrive
Communications & Networking
1 53 (38.13%) TCP/IP
2 28 (20.14%) LAN
2 28 (20.14%) WAN
3 26 (18.71%) Firewall
4 21 (15.11%) PBX
4 21 (15.11%) VoIP
5 15 (10.79%) SAN
6 11 (7.91%) DNS
6 11 (7.91%) HTTP
7 8 (5.76%) NAS
8 7 (5.04%) LDAP
9 6 (4.32%) DHCP
10 5 (3.60%) SMTP
10 5 (3.60%) SSL
11 4 (2.88%) CTI
11 4 (2.88%) SNMP
11 4 (2.88%) Wireless
12 3 (2.16%) BGP
12 3 (2.16%) OSPF
12 3 (2.16%) Skype
Database & Business Intelligence
1 44 (31.65%) SQL Server
2 7 (5.04%) DB2
3 3 (2.16%) MySQL
3 3 (2.16%) Oracle Database
3 3 (2.16%) Relational Database
4 2 (1.44%) Oracle Database 11g
5 1 (0.72%) PostgreSQL
5 1 (0.72%) RDBMS
5 1 (0.72%) SQL Server 2008
5 1 (0.72%) SQL Server 2012
Development Applications
1 1 (0.72%) JIRA
General
1 14 (10.07%) German Language
2 6 (4.32%) French Language
3 5 (3.60%) Spanish Language
4 4 (2.88%) Finance
4 4 (2.88%) Retail
5 3 (2.16%) Banking
5 3 (2.16%) Portuguese Language
Libraries, Frameworks & Software Standards
1 10 (7.19%) .NET
2 8 (5.76%) HTML
3 5 (3.60%) Web Services
4 3 (2.16%) XML
5 2 (1.44%) ASP.NET
5 2 (1.44%) Classic ASP
5 2 (1.44%) CSS
5 2 (1.44%) jQuery
5 2 (1.44%) XSLT
6 1 (0.72%) J2EE
6 1 (0.72%) Unreal Engine
Miscellaneous
1 19 (13.67%) Computer Science
2 13 (9.35%) Analytical Skills
3 10 (7.19%) Replication
4 8 (5.76%) Clustering
4 8 (5.76%) PKI
5 5 (3.60%) Management Information System
6 4 (2.88%) Driving Licence
6 4 (2.88%) Enterprise Software
6 4 (2.88%) IVR
7 1 (0.72%) HP Storage
7 1 (0.72%) Visualisation
7 1 (0.72%) Wiki
Operating Systems
1 56 (40.29%) Windows
2 52 (37.41%) Linux
3 26 (18.71%) Windows Server
4 21 (15.11%) Unix
5 13 (9.35%) Red Hat Enterprise Linux
6 8 (5.76%) Windows Server 2012
7 7 (5.04%) AIX
7 7 (5.04%) HPUX
7 7 (5.04%) Solaris
7 7 (5.04%) SUSE
7 7 (5.04%) Windows Server 2008
8 5 (3.60%) Windows 7
9 2 (1.44%) CentOS
10 1 (0.72%) Debian
10 1 (0.72%) Ubuntu
10 1 (0.72%) Windows 10
10 1 (0.72%) Windows 8
10 1 (0.72%) Windows Server 2003
Processes & Methodologies
1 18 (12.95%) ITIL
2 10 (7.19%) Data Management
2 10 (7.19%) Escalation Management
3 9 (6.47%) Information Security
3 9 (6.47%) User Acceptance Testing
4 8 (5.76%) Release Management
4 8 (5.76%) Web Development
5 7 (5.04%) Process Improvement
6 5 (3.60%) Case Management
6 5 (3.60%) Fraud Detection
6 5 (3.60%) Identity Management
7 4 (2.88%) Coaching
7 4 (2.88%) Contingency Planning
7 4 (2.88%) CRM
7 4 (2.88%) Network Management
7 4 (2.88%) Problem Management
7 4 (2.88%) Product Management
7 4 (2.88%) Programme Management
7 4 (2.88%) Time Management
7 4 (2.88%) Vulnerability Management
Programming Languages
1 50 (35.97%) SQL
2 9 (6.47%) C#
2 9 (6.47%) JavaScript
3 6 (4.32%) C
3 6 (4.32%) Shell Script
4 5 (3.60%) PHP
5 4 (2.88%) Java
6 2 (1.44%) C++
6 2 (1.44%) Perl
7 1 (0.72%) Bash Shell
7 1 (0.72%) PowerShell
7 1 (0.72%) T-SQL
Qualifications
1 23 (16.55%) CCNA
1 23 (16.55%) Cisco Certification
2 22 (15.83%) Degree
3 9 (6.47%) CEH
3 9 (6.47%) CISSP
4 5 (3.60%) MCSE
4 5 (3.60%) Microsoft Certification
5 4 (2.88%) MCP
6 2 (1.44%) CCNP
7 1 (0.72%) A+ Certification
7 1 (0.72%) HND
7 1 (0.72%) ITIL Foundation Certificate
7 1 (0.72%) MCITP
Quality Assurance & Compliance
1 8 (5.76%) Data Quality
2 1 (0.72%) SLA
System Software
1 41 (29.50%) Active Directory
2 23 (16.55%) VMware Infrastructure
3 9 (6.47%) Hyper-V
4 1 (0.72%) Firmware
4 1 (0.72%) Oracle RAC
4 1 (0.72%) Virtual Machines
4 1 (0.72%) VirtualBox
4 1 (0.72%) VMware ESX
4 1 (0.72%) VMware ESXi
4 1 (0.72%) vSphere
4 1 (0.72%) Xen
4 1 (0.72%) XenServer
Systems Management
1 6 (4.32%) Legato
2 5 (3.60%) Simpana
3 4 (2.88%) Backup Exec
3 4 (2.88%) NetBackup
4 3 (2.16%) Nmap
4 3 (2.16%) Perfmon
5 2 (1.44%) Microsoft Clustering
6 1 (0.72%) EMC NetWorker
6 1 (0.72%) HP Data Protector
6 1 (0.72%) OpenAM
6 1 (0.72%) Oracle RMAN
6 1 (0.72%) Puppet
Vendors
1 50 (35.97%) Microsoft
2 26 (18.71%) VMware
3 21 (15.11%) Avaya
3 21 (15.11%) Mitel
3 21 (15.11%) NEC
3 21 (15.11%) Oracle
4 16 (11.51%) Red Hat
5 13 (9.35%) EMC
5 13 (9.35%) Salesforce.com
6 10 (7.19%) Sun
7 9 (6.47%) Cisco
7 9 (6.47%) Forcepoint
8 8 (5.76%) Hitachi
8 8 (5.76%) HP
8 8 (5.76%) Veeam
9 7 (5.04%) Sybase
9 7 (5.04%) Veritas
10 5 (3.60%) arcserve
10 5 (3.60%) NetApp
11 3 (2.16%) Zeacom
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