The table below looks at the statistics for the Technical Support role in IT jobs advertised for the Reading region. Included is a guide to the average salaries offered in IT jobs that have cited Technical Support in their job title over the 3 months to 20 November 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
20 Nov 2014
Same period 2013 Same period 2012
Technical Support
Rank 83 84 84
Rank change year-on-year
+1 0
Permanent jobs requiring a Technical Support 68 65 44
As % of all permanent IT jobs located in Reading 2.60% 2.53% 2.13%
As % of the Job Titles category 2.80% 2.75% 2.22%
Number of salaries quoted 47 58 32
Average salary £37,500 £38,500 £30,000
Average salary % change year-on-year
-2.59% +28.33%
90% offered a salary of more than £21,000 £25,000 £26,000
10% offered a salary of more than £50,000 £52,500 £42,100
UK excluding London average salary £30,000 £31,000 £29,000
% change year-on-year
-3.22% +6.89%
Technical Support
Berkshire

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Reading region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Reading
Permanent IT job ads with a match in the
Job Titles category
2428 2367 1983
As % of all permanent IT jobs located in Reading 92.74% 92.28% 96.17%
Number of salaries quoted 1561 1861 1650
Average salary £45,000 £44,500 £42,500
Average salary % change year-on-year
+1.12% +4.70%
90% offered a salary of more than £25,500 £27,500 £25,500
10% offered a salary of more than £70,000 £60,000 £68,500
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Technical Support
Jobs Demand Trend in Reading

This chart provides a 3-month moving total of permanent IT jobs citing Technical Support in the job title across the Reading region as a proportion of the total demand within the Job Titles category.

Technical Support Jobs Demand Trend in Reading

Technical Support
Salary Trend in Reading

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support across the Reading region.

Technical Support Salary Trend in Reading

Technical Support
Salary Histogram in Reading

This chart provides a salary histogram for IT jobs citing Technical Support across the Reading region over the 3 months to 20 November 2014.

Technical Support Salary Histogram in Reading

Technical Support
Top 30 Related IT Skills in Reading

For the 6 months to 20 November 2014, IT jobs across the Reading region that cited Technical Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title.

1 86 (73.50%) Windows
2 45 (38.46%) Linux
3 44 (37.61%) Microsoft
4 41 (35.04%) UNIX
4 41 (35.04%) VMware
5 34 (29.06%) SQL
5 34 (29.06%) Oracle
5 34 (29.06%) SAN
6 28 (23.93%) HP
7 27 (23.08%) SharePoint
8 22 (18.80%) Lotus Domino
8 22 (18.80%) Firewall
9 21 (17.95%) TCP/IP
10 19 (16.24%) MS Excel
10 19 (16.24%) SQL Server
10 19 (16.24%) Clustering
11 18 (15.38%) French Language
12 17 (14.53%) Spanish Language
13 16 (13.68%) Active Directory
14 15 (12.82%) Windows Server 2008
15 14 (11.97%) Telecoms
15 14 (11.97%) Cisco
16 13 (11.11%) MS Office
16 13 (11.11%) Degree
17 11 (9.40%) German Language
17 11 (9.40%) Russian Language
17 11 (9.40%) ITIL
17 11 (9.40%) Solaris
18 10 (8.55%) DNS
18 10 (8.55%) Citrix

Technical Support
Top Related IT Skills in Reading by Category

For the 6 months to 20 November 2014, IT jobs across the Reading region that cited Technical Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 27 (23.08%) SharePoint
2 22 (18.80%) Lotus Domino
3 8 (6.84%) MS Exchange
4 5 (4.27%) Lync
5 4 (3.42%) Exchange Server 2010
5 4 (3.42%) Exchange Server 2007
6 2 (1.71%) Tomcat
6 2 (1.71%) Exchange Server 2013
6 2 (1.71%) Blackberry Enterprise Server
6 2 (1.71%) WebLogic
6 2 (1.71%) IIS
7 1 (0.85%) JBoss
7 1 (0.85%) Apache
7 1 (0.85%) WebSphere
7 1 (0.85%) SharePoint 2010
7 1 (0.85%) SharePoint 2013
Applications
1 19 (16.24%) MS Excel
2 13 (11.11%) MS Office
3 5 (4.27%) MS PowerPoint
4 2 (1.71%) MS Visio
Business Applications
1 3 (2.56%) Dynamics AX
Cloud Services
1 2 (1.71%) SaaS
1 2 (1.71%) Office 365
Communications & Networking
1 34 (29.06%) SAN
2 22 (18.80%) Firewall
3 21 (17.95%) TCP/IP
4 10 (8.55%) DNS
5 9 (7.69%) LAN
5 9 (7.69%) VoIP
5 9 (7.69%) WAN
6 7 (5.98%) VPN
6 7 (5.98%) Ethernet
6 7 (5.98%) iSCSI
7 6 (5.13%) xDSL
7 6 (5.13%) PPP
7 6 (5.13%) ATM
8 5 (4.27%) Wireless
9 4 (3.42%) Cisco ASA
9 4 (3.42%) Network Security
9 4 (3.42%) DHCP
10 3 (2.56%) MPLS
10 3 (2.56%) GPRS
10 3 (2.56%) GSM
Database & Business Intelligence
1 19 (16.24%) SQL Server
2 3 (2.56%) SQL Server 2000
2 3 (2.56%) SQL Server 2005
3 2 (1.71%) Oracle Database
4 1 (0.85%) Relational Database
4 1 (0.85%) MySQL
4 1 (0.85%) SQL Server Analysis Services
4 1 (0.85%) SQL Server 2008
4 1 (0.85%) Big Data
4 1 (0.85%) SQL Server 2012
4 1 (0.85%) SQL Server Reporting Services
4 1 (0.85%) DB2
Development Applications
1 7 (5.98%) Oracle Forms
2 1 (0.85%) Subversion
2 1 (0.85%) Maven
2 1 (0.85%) Jenkins
General
1 18 (15.38%) French Language
2 17 (14.53%) Spanish Language
3 14 (11.97%) Telecoms
4 11 (9.40%) German Language
4 11 (9.40%) Russian Language
5 5 (4.27%) Finance
6 4 (3.42%) Marketing
7 1 (0.85%) Back Office
7 1 (0.85%) Polish Language
7 1 (0.85%) Banking
7 1 (0.85%) Billing
Libraries, Frameworks & Software Standards
1 2 (1.71%) HTML
1 2 (1.71%) J2EE
1 2 (1.71%) COM
2 1 (0.85%) JSP
2 1 (0.85%) Web Services
2 1 (0.85%) Java EE
2 1 (0.85%) ASP.NET
2 1 (0.85%) .NET
Miscellaneous
1 19 (16.24%) Clustering
2 8 (6.84%) Computer Science
2 8 (6.84%) Analytical Skills
3 4 (3.42%) Blackberry
4 3 (2.56%) Replication
5 2 (1.71%) iPhone
6 1 (0.85%) Open Source
6 1 (0.85%) Kindle
6 1 (0.85%) Enterprise Software
6 1 (0.85%) CLARiiON
6 1 (0.85%) Management Information System
Operating Systems
1 86 (73.50%) Windows
2 45 (38.46%) Linux
3 41 (35.04%) UNIX
4 15 (12.82%) Windows Server 2008
5 11 (9.40%) Solaris
6 7 (5.98%) Windows 7
7 6 (5.13%) Mac OS X
7 6 (5.13%) Windows Server 2003
8 4 (3.42%) AIX
8 4 (3.42%) HPUX
8 4 (3.42%) Windows Server 2012
9 3 (2.56%) Windows 8
9 3 (2.56%) Red Hat Enterprise Linux
9 3 (2.56%) Windows 2000
9 3 (2.56%) Windows XP
9 3 (2.56%) SUSE
10 2 (1.71%) Android
Processes & Methodologies
1 11 (9.40%) ITIL
2 4 (3.42%) Vulnerability Management
3 3 (2.56%) Disaster Recovery
4 2 (1.71%) Migration
4 2 (1.71%) Stakeholder Management
4 2 (1.71%) Information Security
4 2 (1.71%) Business Intelligence
4 2 (1.71%) Configuration Management
4 2 (1.71%) Data Management
4 2 (1.71%) Content Management
5 1 (0.85%) Load Balancing
5 1 (0.85%) Data Entry
5 1 (0.85%) SIEM
5 1 (0.85%) Continuous Improvement
5 1 (0.85%) Data Analytics
5 1 (0.85%) Analytics
5 1 (0.85%) Kalman Filter
5 1 (0.85%) Project Management
5 1 (0.85%) Service Delivery
5 1 (0.85%) Agile Software Development
Programming Languages
1 34 (29.06%) SQL
2 8 (6.84%) Java
3 7 (5.98%) C
3 7 (5.98%) Perl
4 6 (5.13%) Python
4 6 (5.13%) C++
4 6 (5.13%) Ruby
5 2 (1.71%) PowerShell
6 1 (0.85%) Bash Shell
6 1 (0.85%) X++
6 1 (0.85%) JavaScript
6 1 (0.85%) Shell Script
6 1 (0.85%) PHP
Qualifications
1 13 (11.11%) Degree
2 8 (6.84%) Cisco Certification
2 8 (6.84%) CCNA
3 7 (5.98%) Security Cleared
4 5 (4.27%) MCP
4 5 (4.27%) MCSE
4 5 (4.27%) CCNP
4 5 (4.27%) Microsoft Certification
4 5 (4.27%) Sun Certification
4 5 (4.27%) SCSA
4 5 (4.27%) DV Cleared
5 4 (3.42%) CISSP
5 4 (3.42%) SC Cleared
5 4 (3.42%) CEH
6 2 (1.71%) CCA
6 2 (1.71%) Citrix Certification
7 1 (0.85%) CCEA
7 1 (0.85%) HND
Quality Assurance & Compliance
1 5 (4.27%) SLA
2 1 (0.85%) ISO 9001
System Software
1 16 (13.68%) Active Directory
2 10 (8.55%) VMware Infrastructure
3 6 (5.13%) XenApp
4 4 (3.42%) vSphere
4 4 (3.42%) VMware ESXi
4 4 (3.42%) Hyper-V
5 2 (1.71%) VMware ESX
5 2 (1.71%) Microsoft App-V
5 2 (1.71%) pfSense
5 2 (1.71%) XenServer
5 2 (1.71%) XenDesktop
6 1 (0.85%) Squid
6 1 (0.85%) ISA Server
6 1 (0.85%) qmail
6 1 (0.85%) Postfix
6 1 (0.85%) Sendmail
Systems Management
1 1 (0.85%) Legato
1 1 (0.85%) ARCserve
1 1 (0.85%) Cisco IPCC
1 1 (0.85%) NetBackup
1 1 (0.85%) Backup Exec
1 1 (0.85%) SCCM
1 1 (0.85%) SCOM
1 1 (0.85%) McAfee ePO
Vendors
1 44 (37.61%) Microsoft
2 41 (35.04%) VMware
3 34 (29.06%) Oracle
4 28 (23.93%) HP
5 14 (11.97%) Cisco
6 10 (8.55%) Citrix
7 9 (7.69%) Sun
8 7 (5.98%) Veritas
9 6 (5.13%) Symantec
10 5 (4.27%) EMC
11 4 (3.42%) Red Hat
12 3 (2.56%) IBM
12 3 (2.56%) Hitachi
13 2 (1.71%) AppSense
13 2 (1.71%) Kaseya
13 2 (1.71%) Sybase
13 2 (1.71%) Apple
13 2 (1.71%) CheckPoint
13 2 (1.71%) Intel
14 1 (0.85%) Juniper
Reading, Berkshire
Arden Resourcing
Salary: Benefits
Posted: Yesterday
Reading, Berkshire
Arden Resourcing Limited
Salary: From £35,000 to £45,000 per annum + Benefits and Bonus
Posted: Yesterday
Reading, Berkshire
Talent International
Salary: £16000 - £26000 per annum + Great Bonus, Pension
Posted: 2 days ago
Reading, Berkshire
Coal IT Services
Salary: Unspecified Excellent Package and Basic
Posted: 3 days ago
Reading, Berkshire
Bentley Whitaker
Salary: From £20,000 to £27,000 per annum
Posted: 3 days ago
Reading, Berkshire
Davanti Solutions
Salary: £32,000 per annum
Posted: 6 days ago
Reading, Berkshire
Blue Glue
Salary: From £27,000 to £32,000 per annum
Posted: 6 days ago
Reading
Deerfoot IT
Salary: £27000 per annum + good benefits
Posted: 13 days ago
Reading, Berkshire
Oracle Corporation UK Ltd
Salary: Highly competitive salary & package
Posted: 17 days ago
Reading, Berkshire
Oracle Corporation UK Ltd
Salary: Highly competitive salary & package
Posted: 17 days ago
Reading, Berkshire
Oracle Corporation UK Ltd
Salary: Highly competitive salary & package
Posted: 17 days ago
Reading
360 Resourcing
Salary: Competitive
Posted: 20 days ago