The statistics below represent IT jobs advertised across the Reading region that had Technical Support featuring in the job title. Included is a guide to the salaries offered over the 3 months to 24 September 2016 with a comparison to same period over 2 years.

3 months to
24 Sep 2016
Same period 2015 Same period 2014
Technical Support
Rank 70 91 92
Rank change year-on-year
+21 +1
Permanent jobs requiring a Technical Support 61 54 50
As % of all permanent IT jobs located in Reading 3.64% 2.44% 1.99%
As % of the Job Titles category 3.79% 2.55% 2.11%
Number of salaries quoted 60 51 34
Median salary £28,500 £37,500 £31,250
Median salary % change year-on-year
-24.00% +20.00%
90% offered a salary of more than £24,900 £25,000 £21,000
10% offered a salary of more than £42,050 £45,000 £38,850
UK excluding London median salary £29,750 £27,500 £30,000
% change year-on-year
+8.18% -8.33%
Technical Support
Berkshire

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Reading region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Reading
Permanent IT job ads with a match in the
Job Titles category
1609 2119 2370
As % of all permanent IT jobs located in Reading 96.12% 95.62% 94.20%
Number of salaries quoted 1225 1715 1633
Median salary £50,000 £45,000 £45,000
Median salary % change year-on-year
+11.11% -
90% offered a salary of more than £30,000 £25,500 £26,000
10% offered a salary of more than £70,000 £70,000 £64,000
UK excluding London median salary £42,250 £40,000 £40,000
% change year-on-year
+5.62% -

Technical Support
Jobs Demand Trend in Reading

The demand trend of job ads across the Reading region that featured Technical Support in the job title.

Technical Support Jobs Demand Trend in Reading

Technical Support
Salary Trend in Reading

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support across the Reading region.

Technical Support Salary Trend in Reading

Technical Support
Salary Histogram in Reading

This chart provides a salary histogram for IT jobs citing Technical Support across the Reading region over the 3 months to 24 September 2016.

Technical Support Salary Histogram in Reading

Technical Support Skill Set
Top 30 Related IT Skills in Reading

For the 6 months to 24 September 2016, Technical Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Reading region featuring Technical Support in the job title.

1 76 (55.47%) Windows
2 65 (47.45%) Linux
3 57 (41.61%) SQL
4 47 (34.31%) TCP/IP
5 44 (32.12%) SQL Server
6 43 (31.39%) Windows Server
7 42 (30.66%) Microsoft
8 41 (29.93%) VMware
9 35 (25.55%) Active Directory
10 30 (21.90%) LAN
10 30 (21.90%) WAN
11 26 (18.98%) VMware Infrastructure
12 25 (18.25%) Skype for Business
12 25 (18.25%) CCNA
12 25 (18.25%) Cisco Certification
13 23 (16.79%) Avaya
13 23 (16.79%) Mitel
14 22 (16.06%) PBX
14 22 (16.06%) VoIP
14 22 (16.06%) NEC
15 21 (15.33%) Unix
15 21 (15.33%) IIS
15 21 (15.33%) Degree
16 19 (13.87%) Computer Science
16 19 (13.87%) Oracle
16 19 (13.87%) ITIL
16 19 (13.87%) Firewall
17 17 (12.41%) Apache
18 15 (10.95%) MS Excel
18 15 (10.95%) MS Exchange

Technical Support Skill Set
Top Related IT Skills in Reading by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 25 (18.25%) Skype for Business
2 21 (15.33%) IIS
3 17 (12.41%) Apache
4 15 (10.95%) MS Exchange
5 14 (10.22%) Tomcat
6 13 (9.49%) WebLogic
7 12 (8.76%) WebSphere
8 4 (2.92%) SharePoint
9 3 (2.19%) JBoss
10 2 (1.46%) Exchange Server 2010
10 2 (1.46%) IBM Domino
11 1 (0.73%) Confluence
11 1 (0.73%) IBM Notes
11 1 (0.73%) OpenStack
Applications
1 15 (10.95%) MS Excel
2 13 (9.49%) MS Office
3 2 (1.46%) MS PowerPoint
Business Applications
1 1 (0.73%) Dynamics AX
Cloud Services
1 9 (6.57%) Office 365
2 4 (2.92%) SaaS
3 1 (0.73%) Amazon AWS
3 1 (0.73%) OneDrive
Communications & Networking
1 47 (34.31%) TCP/IP
2 30 (21.90%) LAN
2 30 (21.90%) WAN
3 22 (16.06%) PBX
3 22 (16.06%) VoIP
4 19 (13.87%) Firewall
5 10 (7.30%) HTTP
5 10 (7.30%) SAN
6 9 (6.57%) DNS
7 5 (3.65%) CTI
7 5 (3.65%) SMTP
7 5 (3.65%) SSL
7 5 (3.65%) WebEx
8 4 (2.92%) LDAP
9 3 (2.19%) DHCP
9 3 (2.19%) Skype
10 2 (1.46%) BGP
10 2 (1.46%) MPLS
10 2 (1.46%) OSPF
10 2 (1.46%) SNMP
Database & Business Intelligence
1 44 (32.12%) SQL Server
2 8 (5.84%) DB2
3 5 (3.65%) SQL Server 2008
4 4 (2.92%) Oracle Database
4 4 (2.92%) SQL Server 2012
5 3 (2.19%) Relational Database
6 2 (1.46%) MySQL
6 2 (1.46%) Oracle Database 11g
Development Applications
1 3 (2.19%) SQL Server Management Studio (SSMS)
2 1 (0.73%) JIRA
General
1 10 (7.30%) Finance
1 10 (7.30%) French Language
2 7 (5.11%) Spanish Language
3 6 (4.38%) German Language
4 4 (2.92%) Italian Language
5 3 (2.19%) Banking
5 3 (2.19%) Portuguese Language
6 1 (0.73%) Manufacturing
6 1 (0.73%) Retail
6 1 (0.73%) Telecoms
Libraries, Frameworks & Software Standards
1 9 (6.57%) .NET
2 6 (4.38%) HTML
3 4 (2.92%) Web Services
4 2 (1.46%) ASP.NET
5 1 (0.73%) COM
5 1 (0.73%) CSS
5 1 (0.73%) XML
Miscellaneous
1 19 (13.87%) Computer Science
2 11 (8.03%) Replication
3 10 (7.30%) PKI
4 6 (4.38%) Analytical Skills
4 6 (4.38%) Clustering
5 5 (3.65%) Enterprise Software
5 5 (3.65%) IVR
5 5 (3.65%) Management Information System
6 4 (2.92%) Driving Licence
7 1 (0.73%) Data Centre
7 1 (0.73%) Digital Media
7 1 (0.73%) HP Storage
7 1 (0.73%) Visualisation
7 1 (0.73%) Wiki
Operating Systems
1 76 (55.47%) Windows
2 65 (47.45%) Linux
3 43 (31.39%) Windows Server
4 21 (15.33%) Unix
5 12 (8.76%) Red Hat Enterprise Linux
6 8 (5.84%) Windows Server 2012
7 7 (5.11%) AIX
7 7 (5.11%) HPUX
7 7 (5.11%) Solaris
7 7 (5.11%) SUSE
7 7 (5.11%) Windows Server 2008
8 6 (4.38%) Windows 7
9 2 (1.46%) CentOS
9 2 (1.46%) Windows Server 2003
10 1 (0.73%) Debian
10 1 (0.73%) Mac OS
10 1 (0.73%) Ubuntu
10 1 (0.73%) Windows 10
10 1 (0.73%) Windows 8
10 1 (0.73%) Windows NT
Processes & Methodologies
1 19 (13.87%) ITIL
2 14 (10.22%) Data Protection
3 12 (8.76%) User Acceptance Testing
4 8 (5.84%) Escalation Management
4 8 (5.84%) Release Management
5 6 (4.38%) Data Management
5 6 (4.38%) Process Improvement
6 5 (3.65%) Case Management
6 5 (3.65%) CRM
6 5 (3.65%) Data Security
6 5 (3.65%) Incident Management
6 5 (3.65%) Problem Management
6 5 (3.65%) Product Management
7 4 (2.92%) Coaching
7 4 (2.92%) Contingency Planning
7 4 (2.92%) Identity Management
7 4 (2.92%) Programme Management
7 4 (2.92%) Service Delivery
7 4 (2.92%) Validation
7 4 (2.92%) Vulnerability Management
Programming Languages
1 57 (41.61%) SQL
2 9 (6.57%) C#
3 7 (5.11%) JavaScript
4 6 (4.38%) C
4 6 (4.38%) Shell Script
5 5 (3.65%) PHP
6 3 (2.19%) Java
7 2 (1.46%) C++
7 2 (1.46%) T-SQL
8 1 (0.73%) PL/SQL
8 1 (0.73%) VB.NET
8 1 (0.73%) X++
Qualifications
1 25 (18.25%) CCNA
1 25 (18.25%) Cisco Certification
2 21 (15.33%) Degree
3 9 (6.57%) CEH
3 9 (6.57%) CISSP
4 7 (5.11%) MCSE
4 7 (5.11%) Microsoft Certification
5 5 (3.65%) MCP
6 2 (1.46%) CCNP
7 1 (0.73%) A+ Certification
7 1 (0.73%) HND
7 1 (0.73%) ITIL Foundation Certificate
7 1 (0.73%) MCITP
Quality Assurance & Compliance
1 8 (5.84%) Data Quality
2 4 (2.92%) PCI DSS
3 2 (1.46%) SLA
System Software
1 35 (25.55%) Active Directory
2 26 (18.98%) VMware Infrastructure
3 9 (6.57%) Hyper-V
4 3 (2.19%) VMware ESX
4 3 (2.19%) VMware Workstation
5 2 (1.46%) VirtualBox
6 1 (0.73%) Firmware
6 1 (0.73%) Virtual Machines
6 1 (0.73%) Xen
6 1 (0.73%) XenServer
Systems Management
1 6 (4.38%) Backup Exec
1 6 (4.38%) NetBackup
2 4 (2.92%) Nmap
2 4 (2.92%) Perfmon
3 3 (2.19%) Legato
4 2 (1.46%) Simpana
5 1 (0.73%) Nessus
5 1 (0.73%) Oracle RMAN
Vendors
1 42 (30.66%) Microsoft
2 41 (29.93%) VMware
3 23 (16.79%) Avaya
3 23 (16.79%) Mitel
4 22 (16.06%) NEC
5 19 (13.87%) Oracle
6 15 (10.95%) Red Hat
7 14 (10.22%) Salesforce.com
8 11 (8.03%) EMC
9 10 (7.30%) Cisco
10 9 (6.57%) Forcepoint
11 8 (5.84%) Sybase
12 7 (5.11%) Hitachi
12 7 (5.11%) Sun
13 6 (4.38%) HP
13 6 (4.38%) NetApp
13 6 (4.38%) Veeam
14 4 (2.92%) CommVault
14 4 (2.92%) IBM
15 3 (2.19%) arcserve
Reading, Berkshire
Capita Resourcing - IT Resourcing
Salary: £20000 - £32000 per annum + benefits
Posted: Yesterday
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Salary: £22000 - £28000 per annum + Pension & Benefits
Posted: 3 days ago
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Salary: From £28,000 to £32,000 per annum
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Salary: From £40,000 to £55,000 per annum + Excellent Company Benefits
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Salary: Competitive Salary
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