The table below looks at the statistics for the Technical Support role in IT jobs advertised for the Reading region. Included is a guide to the average salaries offered in IT jobs that have cited Technical Support in their job title over the 3 months to 22 September 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
22 Sep 2014
Same period 2013 Same period 2012
Technical Support
Rank 92 106 72
Rank change year-on-year
+14 -34
Permanent jobs requiring a Technical Support 50 31 59
As % of all permanent IT jobs located in Reading 1.99% 1.34% 2.94%
As % of the Job Titles category 2.18% 1.45% 3.12%
Number of salaries quoted 34 28 48
Average salary £31,250 £35,000 £28,500
Average salary % change year-on-year
-10.71% +22.80%
90% offered a salary of more than £21,000 £25,000 £22,500
10% offered a salary of more than £38,850 £57,500 £40,000
UK excluding London average salary £30,000 £30,000 £28,500
% change year-on-year
- +5.26%
Technical Support
Berkshire

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Reading region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Reading
Permanent IT job ads with a match in the
Job Titles category
2296 2141 1890
As % of all permanent IT jobs located in Reading 91.26% 92.76% 94.17%
Number of salaries quoted 1590 1693 1581
Average salary £46,500 £45,000 £40,000
Average salary % change year-on-year
+3.33% +12.50%
90% offered a salary of more than £27,000 £27,500 £26,000
10% offered a salary of more than £72,500 £60,000 £65,000
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

Technical Support
Jobs Demand Trend in Reading

This chart provides a 3-month moving total of permanent IT jobs citing Technical Support in the job title across the Reading region as a proportion of the total demand within the Job Titles category.

Technical Support Jobs Demand Trend in Reading

Technical Support
Salary Trend in Reading

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support across the Reading region.

Technical Support Salary Trend in Reading

Technical Support
Salary Histogram in Reading

This chart provides a salary histogram for IT jobs citing Technical Support across the Reading region over the 3 months to 22 September 2014.

Technical Support Salary Histogram in Reading

Technical Support
Top 30 Related IT Skills in Reading

For the 6 months to 22 September 2014, IT jobs across the Reading region that cited Technical Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title.

1 81 (77.88%) Windows
2 48 (46.15%) VMware
3 43 (41.35%) Microsoft
4 41 (39.42%) Linux
5 37 (35.58%) SAN
6 36 (34.62%) Oracle
7 34 (32.69%) SharePoint
8 31 (29.81%) SQL
9 29 (27.88%) UNIX
9 29 (27.88%) Lotus Domino
10 27 (25.96%) Clustering
11 25 (24.04%) Active Directory
11 25 (24.04%) HP
12 19 (18.27%) SQL Server
12 19 (18.27%) Russian Language
12 19 (18.27%) Spanish Language
13 18 (17.31%) French Language
14 17 (16.35%) MS Excel
15 14 (13.46%) SLA
16 12 (11.54%) Citrix
16 12 (11.54%) Firewall
16 12 (11.54%) Windows Server 2008
17 11 (10.58%) DNS
17 11 (10.58%) TCP/IP
18 10 (9.62%) MS Exchange
18 10 (9.62%) LAN
18 10 (9.62%) ITIL
18 10 (9.62%) Windows 7
19 9 (8.65%) SC Cleared
19 9 (8.65%) Security Cleared

Technical Support
Top Related IT Skills in Reading by Category

For the 6 months to 22 September 2014, IT jobs across the Reading region that cited Technical Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 34 (32.69%) SharePoint
2 29 (27.88%) Lotus Domino
3 10 (9.62%) MS Exchange
4 5 (4.81%) Lync
4 5 (4.81%) Exchange Server 2007
5 3 (2.88%) Exchange Server 2010
5 3 (2.88%) Exchange Server 2013
6 2 (1.92%) WebLogic
6 2 (1.92%) Tomcat
6 2 (1.92%) WordPress
7 1 (0.96%) Exchange Server 2003
7 1 (0.96%) WebSphere
7 1 (0.96%) IIS
7 1 (0.96%) Oracle Collaboration Suite
Applications
1 17 (16.35%) MS Excel
2 7 (6.73%) MS Visio
3 6 (5.77%) MS Office
Business Applications
1 1 (0.96%) Dynamics AX
Cloud Services
1 4 (3.85%) Office 365
2 2 (1.92%) SaaS
Communications & Networking
1 37 (35.58%) SAN
2 12 (11.54%) Firewall
3 11 (10.58%) DNS
3 11 (10.58%) TCP/IP
4 10 (9.62%) LAN
5 8 (7.69%) WAN
6 7 (6.73%) iSCSI
6 7 (6.73%) VoIP
7 5 (4.81%) Wireless
8 4 (3.85%) HTTP
8 4 (3.85%) DHCP
9 3 (2.88%) NetScaler
9 3 (2.88%) VPN
9 3 (2.88%) Internet
9 3 (2.88%) SMTP
10 2 (1.92%) SS7
10 2 (1.92%) INAP
10 2 (1.92%) WCDMA
10 2 (1.92%) SMS
10 2 (1.92%) 3GPP
Database & Business Intelligence
1 19 (18.27%) SQL Server
2 4 (3.85%) SQL Server 2012
3 2 (1.92%) Relational Database
3 2 (1.92%) SQL Server 2008
4 1 (0.96%) SQL Server Reporting Services
4 1 (0.96%) DB2
4 1 (0.96%) Crystal Reports
4 1 (0.96%) MySQL
Development Applications
1 2 (1.92%) Oracle Forms
2 1 (0.96%) Jenkins
2 1 (0.96%) Maven
2 1 (0.96%) Subversion
General
1 19 (18.27%) Russian Language
1 19 (18.27%) Spanish Language
2 18 (17.31%) French Language
3 8 (7.69%) Telecoms
3 8 (7.69%) German Language
4 5 (4.81%) Finance
5 3 (2.88%) Marketing
5 3 (2.88%) Banking
6 2 (1.92%) Billing
7 1 (0.96%) Dutch Language
7 1 (0.96%) Retail
7 1 (0.96%) Advertising
Libraries, Frameworks & Software Standards
1 3 (2.88%) Web Services
1 3 (2.88%) .NET
2 2 (1.92%) J2EE
2 2 (1.92%) COM
3 1 (0.96%) Java EE
3 1 (0.96%) JSP
3 1 (0.96%) SOAP
3 1 (0.96%) XML
3 1 (0.96%) HTML
Miscellaneous
1 27 (25.96%) Clustering
2 5 (4.81%) Analytical Skills
3 3 (2.88%) Computer Science
3 3 (2.88%) Replication
4 1 (0.96%) Mobile App
4 1 (0.96%) Mathematics
4 1 (0.96%) Blackberry
4 1 (0.96%) Management Information System
Operating Systems
1 81 (77.88%) Windows
2 41 (39.42%) Linux
3 29 (27.88%) UNIX
4 12 (11.54%) Windows Server 2008
5 10 (9.62%) Windows 7
6 6 (5.77%) Windows Server 2003
6 6 (5.77%) Solaris
6 6 (5.77%) Windows Server 2012
6 6 (5.77%) Red Hat Enterprise Linux
7 5 (4.81%) HPUX
7 5 (4.81%) SUSE
8 4 (3.85%) AIX
9 2 (1.92%) Windows 8
9 2 (1.92%) CentOS
10 1 (0.96%) Windows XP
10 1 (0.96%) Windows 2000
10 1 (0.96%) Mac OS X
Processes & Methodologies
1 10 (9.62%) ITIL
2 7 (6.73%) Configuration Management
3 3 (2.88%) Disaster Recovery
4 2 (1.92%) Data Security
4 2 (1.92%) Service Management
4 2 (1.92%) Service Delivery
4 2 (1.92%) Business Intelligence
4 2 (1.92%) Load Balancing
5 1 (0.96%) Change Control
5 1 (0.96%) Data Entry
5 1 (0.96%) Business Analytics
5 1 (0.96%) Vulnerability Management
5 1 (0.96%) Line Management
5 1 (0.96%) Analytics
5 1 (0.96%) Unit Testing
5 1 (0.96%) Time Management
5 1 (0.96%) WFM
5 1 (0.96%) Content Management
5 1 (0.96%) Speech Recognition
5 1 (0.96%) Agile Software Development
Programming Languages
1 31 (29.81%) SQL
2 5 (4.81%) Perl
3 4 (3.85%) Bash Shell
4 3 (2.88%) PowerShell
5 2 (1.92%) Shell Script
5 2 (1.92%) C
5 2 (1.92%) Java
6 1 (0.96%) Ruby
6 1 (0.96%) Python
6 1 (0.96%) PHP
6 1 (0.96%) JavaScript
6 1 (0.96%) C++
Qualifications
1 9 (8.65%) SC Cleared
1 9 (8.65%) Security Cleared
1 9 (8.65%) MCSE
1 9 (8.65%) Microsoft Certification
2 8 (7.69%) MCP
3 7 (6.73%) DV Cleared
4 5 (4.81%) Degree
5 3 (2.88%) CCNA
5 3 (2.88%) Cisco Certification
5 3 (2.88%) CCA
5 3 (2.88%) Citrix Certification
6 2 (1.92%) CCEA
7 1 (0.96%) MCITP
7 1 (0.96%) CEH
7 1 (0.96%) HND
7 1 (0.96%) CISSP
Quality Assurance & Compliance
1 14 (13.46%) SLA
2 2 (1.92%) ISO/IEC 27001
System Software
1 25 (24.04%) Active Directory
2 8 (7.69%) VMware Infrastructure
3 4 (3.85%) Microsoft App-V
3 4 (3.85%) XenApp
3 4 (3.85%) Hyper-V
4 3 (2.88%) XenServer
4 3 (2.88%) XenDesktop
4 3 (2.88%) VMware ESX
5 2 (1.92%) ISA Server
5 2 (1.92%) Squid
5 2 (1.92%) qmail
5 2 (1.92%) Postfix
5 2 (1.92%) Sendmail
6 1 (0.96%) VMware ESXi
6 1 (0.96%) vSphere
6 1 (0.96%) Microsoft Virtual Server
6 1 (0.96%) Terminal Server
6 1 (0.96%) Terminal Services
Systems Management
1 4 (3.85%) SCCM
2 2 (1.92%) Cisco IPCC
2 2 (1.92%) WSUS
2 2 (1.92%) SCOM
3 1 (0.96%) HP Data Protector
Vendors
1 48 (46.15%) VMware
2 43 (41.35%) Microsoft
3 36 (34.62%) Oracle
4 25 (24.04%) HP
5 12 (11.54%) Citrix
6 7 (6.73%) Cisco
6 7 (6.73%) Red Hat
6 7 (6.73%) Symantec
7 5 (4.81%) EMC
8 4 (3.85%) Sun
9 3 (2.88%) Juniper
9 3 (2.88%) Hitachi
9 3 (2.88%) AppSense
10 2 (1.92%) Salesforce.com
10 2 (1.92%) Intel
10 2 (1.92%) Huawei
10 2 (1.92%) Kaseya
11 1 (0.96%) Aruba
11 1 (0.96%) 3PAR
11 1 (0.96%) Facebook
Reading
Nigel Frank International Limited - Newcastle
Salary: £28000 - £37000 per annum + Annual bonus & healthcare
Posted: 4 days ago
Reading, Berkshire
Global Technology Solutions Ltd
Salary: £18300 - £23300 per annum + £1,200 DV allowance
Posted: 4 days ago
Reading, Berkshire
Opus Recruitment Solutions Ltd
Salary: £30000 to £50000 per annum
Posted: 4 days ago
Reading, Berkshire
Davanti Solutions
Salary: £32,000 per annum
Posted: 5 days ago
Reading
Recruitment Revolution Limited
Salary: £20,000 - £24,000 + Excellent Company Benefits Package
Posted: 13 days ago