The table below looks at the statistics for the Technical Support role in IT jobs advertised for the Reading region. Included is a guide to the average salaries offered in IT jobs that have cited Technical Support in their job title over the 3 months to 30 June 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
30 Jun 2015
Same period 2014 Same period 2013
Technical Support
Rank 88 88 64
Rank change year-on-year
0 -24
Permanent jobs requiring a Technical Support 53 52 83
As % of all permanent IT jobs located in Reading 2.33% 2.12% 3.65%
As % of the Job Titles category 2.46% 2.30% 3.85%
Number of salaries quoted 52 41 72
Average salary £38,750 £37,000 £35,000
Average salary % change year-on-year
+4.72% +5.71%
90% offered a salary of more than £25,000 £21,500 £22,500
10% offered a salary of more than £45,000 £45,000 £46,000
UK excluding London average salary £28,500 £30,000 £30,500
% change year-on-year
-5.00% -1.63%
Technical Support
Berkshire

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Reading region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Reading
Permanent IT job ads with a match in the
Job Titles category
2157 2264 2154
As % of all permanent IT jobs located in Reading 94.85% 92.48% 94.76%
Number of salaries quoted 1629 1657 1751
Average salary £45,000 £45,000 £42,000
Average salary % change year-on-year
- +7.14%
90% offered a salary of more than £25,000 £29,500 £26,000
10% offered a salary of more than £67,500 £69,800 £67,500
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

Technical Support
Jobs Demand Trend in Reading

This chart provides a 3-month moving total of permanent IT jobs citing Technical Support in the job title across the Reading region as a proportion of the total demand within the Job Titles category.

Technical Support Jobs Demand Trend in Reading

Technical Support
Salary Trend in Reading

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support across the Reading region.

Technical Support Salary Trend in Reading

Technical Support
Salary Histogram in Reading

This chart provides a salary histogram for IT jobs citing Technical Support across the Reading region over the 3 months to 30 June 2015.

Technical Support Salary Histogram in Reading

Technical Support
Top 30 Related IT Skills in Reading

For the 6 months to 30 June 2015, IT jobs across the Reading region that cited Technical Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title.

1 84 (70.00%) Linux
2 60 (50.00%) Windows
3 52 (43.33%) UNIX
4 46 (38.33%) Microsoft
5 44 (36.67%) TCP/IP
6 35 (29.17%) Oracle
7 29 (24.17%) SQL
7 29 (24.17%) MS Office
7 29 (24.17%) MS Excel
8 28 (23.33%) German Language
9 24 (20.00%) Vulnerability Management
10 23 (19.17%) Degree
10 23 (19.17%) CEH
10 23 (19.17%) French Language
10 23 (19.17%) CISSP
10 23 (19.17%) VMware
11 21 (17.50%) PostgreSQL
11 21 (17.50%) Active Directory
11 21 (17.50%) Java
12 18 (15.00%) Mac OS X
13 17 (14.17%) Analytical Skills
14 16 (13.33%) Firewall
15 15 (12.50%) Perl
15 15 (12.50%) Python
15 15 (12.50%) Windows Server 2012
15 15 (12.50%) Windows Server 2008
15 15 (12.50%) Ruby
15 15 (12.50%) Computer Science
16 14 (11.67%) Windows 8
16 14 (11.67%) Windows Server 2003

Technical Support
Top Related IT Skills in Reading by Category

For the 6 months to 30 June 2015, IT jobs across the Reading region that cited Technical Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 9 (7.50%) Tomcat
2 8 (6.67%) Lotus Domino
3 7 (5.83%) Apache
3 7 (5.83%) IIS
4 6 (5.00%) MS Exchange
5 4 (3.33%) Lync
6 3 (2.50%) SharePoint
7 1 (0.83%) WebSphere
7 1 (0.83%) WebLogic
7 1 (0.83%) Exchange Server 2010
7 1 (0.83%) Exchange Server 2013
Applications
1 29 (24.17%) MS Office
1 29 (24.17%) MS Excel
Business Applications
1 2 (1.67%) Dynamics AX
Cloud Services
1 7 (5.83%) SaaS
1 7 (5.83%) Office 365
2 2 (1.67%) Cloud Computing
Communications & Networking
1 44 (36.67%) TCP/IP
2 16 (13.33%) Firewall
3 11 (9.17%) Wireless
3 11 (9.17%) WAN
4 10 (8.33%) SAN
5 9 (7.50%) LAN
6 6 (5.00%) DNS
7 5 (4.17%) Internet
7 5 (4.17%) Ethernet
8 3 (2.50%) WCDMA
8 3 (2.50%) DHCP
8 3 (2.50%) VPN
8 3 (2.50%) PSTN
8 3 (2.50%) SDH
8 3 (2.50%) 3GPP
8 3 (2.50%) UMTS
8 3 (2.50%) ATM
8 3 (2.50%) CDMA
8 3 (2.50%) GPRS
8 3 (2.50%) GSM
Database & Business Intelligence
1 21 (17.50%) PostgreSQL
2 12 (10.00%) SQL Server
3 11 (9.17%) MySQL
4 4 (3.33%) Relational Database
5 2 (1.67%) DB2
5 2 (1.67%) SQL Server 2000
5 2 (1.67%) SQL Server 2005
General
1 28 (23.33%) German Language
2 23 (19.17%) French Language
3 10 (8.33%) Spanish Language
4 6 (5.00%) Telecoms
5 5 (4.17%) Italian Language
6 3 (2.50%) Marketing
7 2 (1.67%) Portuguese Language
8 1 (0.83%) Finance
8 1 (0.83%) Multimedia
Libraries, Frameworks & Software Standards
1 8 (6.67%) Web Services
2 4 (3.33%) Servlets
3 1 (0.83%) Unreal Engine
Miscellaneous
1 17 (14.17%) Analytical Skills
2 15 (12.50%) Computer Science
3 8 (6.67%) Data Centre
4 7 (5.83%) Clustering
5 5 (4.17%) Replication
6 4 (3.33%) PKI
6 4 (3.33%) Enterprise Software
7 1 (0.83%) Performance Metrics
Operating Systems
1 84 (70.00%) Linux
2 60 (50.00%) Windows
3 52 (43.33%) UNIX
4 18 (15.00%) Mac OS X
5 15 (12.50%) Windows Server 2008
5 15 (12.50%) Windows Server 2012
6 14 (11.67%) Windows 8
6 14 (11.67%) Windows Server 2003
7 11 (9.17%) Windows 7
8 9 (7.50%) Red Hat Enterprise Linux
9 8 (6.67%) Windows XP
9 8 (6.67%) Solaris
10 5 (4.17%) AIX
10 5 (4.17%) HPUX
10 5 (4.17%) SUSE
11 3 (2.50%) Windows 2000
11 3 (2.50%) Windows NT
12 1 (0.83%) CentOS
Processes & Methodologies
1 24 (20.00%) Vulnerability Management
2 10 (8.33%) Time Management
3 9 (7.50%) Product Management
4 8 (6.67%) Software Engineering
4 8 (6.67%) Web Development
5 5 (4.17%) Disaster Recovery
5 5 (4.17%) Network Management
6 3 (2.50%) Service Delivery
6 3 (2.50%) ITIL
6 3 (2.50%) Performance Management
7 2 (1.67%) Load Balancing
7 2 (1.67%) Security Management
7 2 (1.67%) Business Intelligence
7 2 (1.67%) Configuration Management
7 2 (1.67%) Capacity Management
7 2 (1.67%) Mobile Device Management
7 2 (1.67%) Line Management
8 1 (0.83%) Application Performance Management
8 1 (0.83%) SIEM
8 1 (0.83%) Root Cause Analysis
Programming Languages
1 29 (24.17%) SQL
2 21 (17.50%) Java
3 15 (12.50%) Perl
3 15 (12.50%) Python
3 15 (12.50%) Ruby
4 10 (8.33%) C
5 9 (7.50%) C++
6 2 (1.67%) Shell Script
7 1 (0.83%) X++
Qualifications
1 23 (19.17%) CISSP
1 23 (19.17%) CEH
1 23 (19.17%) Degree
2 6 (5.00%) A+ Certification
3 5 (4.17%) Cisco Certification
3 5 (4.17%) MCITP
3 5 (4.17%) Network+ Certification
4 4 (3.33%) Microsoft Certification
4 4 (3.33%) MCSE
5 3 (2.50%) CCNA
5 3 (2.50%) MCP
6 2 (1.67%) HND
6 2 (1.67%) Check Point Certification
6 2 (1.67%) MCTS
7 1 (0.83%) MOS
Quality Assurance & Compliance
1 4 (3.33%) SLA
System Software
1 21 (17.50%) Active Directory
2 12 (10.00%) VMware Infrastructure
3 5 (4.17%) VMware Workstation
4 4 (3.33%) Hyper-V
4 4 (3.33%) VMware ESX
5 3 (2.50%) vSphere
5 3 (2.50%) VMware ESXi
5 3 (2.50%) XenApp
6 2 (1.67%) Veritas Cluster Server
Systems Management
1 9 (7.50%) SCCM
2 6 (5.00%) Nmap
3 2 (1.67%) AirWatch
4 1 (0.83%) SCOM
Vendors
1 46 (38.33%) Microsoft
2 35 (29.17%) Oracle
3 23 (19.17%) VMware
4 11 (9.17%) Cisco
5 9 (7.50%) HP
5 9 (7.50%) Citrix
5 9 (7.50%) Red Hat
6 8 (6.67%) Sybase
7 7 (5.83%) EMC
8 6 (5.00%) Sun
9 5 (4.17%) Hitachi
9 5 (4.17%) Symantec
9 5 (4.17%) McAfee
10 4 (3.33%) Veritas
10 4 (3.33%) Apple
10 4 (3.33%) Juniper
11 3 (2.50%) CheckPoint
12 2 (1.67%) Blue Coat
12 2 (1.67%) Riverbed
12 2 (1.67%) F5
Reading, Berkshire
Logic Engagements Ltd
Salary: £35000 - £40000 per annum + pension, bonus, private health
Posted: 3 days ago
Reading, Berkshire
DCL Search & Selection
Salary: £40000 - £50000 per annum + Benefits
Posted: 3 days ago
Reading, Berkshire
Capita Resourcing - IT Resourcing
Salary: £23000 - £27000 per annum + Benefits
Posted: 6 days ago