The statistics below represent IT jobs advertised across the Reading region that had Technical Support featuring in the job title. Included is a guide to the salaries offered over the 3 months to 20 February 2017 with a comparison to same period over 2 years.

3 months to
20 Feb 2017
Same period 2016 Same period 2015
Technical Support
Berkshire / Reading
Rank 61 55 77
Rank change year-on-year
-6 +22
Permanent jobs requiring a Technical Support 48 97 71
As % of all permanent IT jobs located in Reading 3.75% 4.68% 2.97%
As % of the Job Titles category 3.82% 4.97% 3.10%
Number of salaries quoted 36 90 59
Median salary £31,250 £35,000 £40,000
Median salary % change year-on-year
-10.71% -12.50%
90% offered a salary of more than £23,500 £24,000 £25,400
10% offered a salary of more than £50,000 £50,500 £45,500
UK excluding London median salary £27,000 £30,000 £31,500
% change year-on-year
-10.00% -4.76%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Reading region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Reading
Permanent IT job ads with a match in the
Job Titles category
1255 1950 2293
As % of all permanent IT jobs located in Reading 97.97% 94.16% 95.78%
Number of salaries quoted 954 1537 1598
Median salary £47,500 £45,000 £45,000
Median salary % change year-on-year
+5.55% -
90% offered a salary of more than £26,000 £28,500 £25,000
10% offered a salary of more than £70,000 £70,000 £65,000
UK excluding London median salary £42,000 £42,000 £40,000
% change year-on-year
- +5.00%

Technical Support
Jobs Demand Trend in Reading

The demand trend of job ads across the Reading region that featured Technical Support in the job title.

Technical Support Jobs Demand Trend in Reading

Technical Support
Salary Trend in Reading

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support across the Reading region.

Technical Support Salary Trend in Reading

Technical Support
Salary Histogram in Reading

This chart provides a salary histogram for IT jobs citing Technical Support across the Reading region over the 3 months to 20 February 2017.

Technical Support Salary Histogram in Reading

Technical Support Skill Set
Top 30 Related IT Skills in Reading

For the 6 months to 20 February 2017, Technical Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Reading region featuring Technical Support in the job title.

1 83 (68.60%) Windows
2 58 (47.93%) Linux
3 56 (46.28%) Windows Server
4 54 (44.63%) VMware
5 51 (42.15%) Microsoft
6 37 (30.58%) SQL
7 33 (27.27%) Active Directory
8 29 (23.97%) Data Protection
9 22 (18.18%) MS Excel
10 21 (17.36%) MS Exchange
10 21 (17.36%) TCP/IP
11 19 (15.70%) Degree
12 18 (14.88%) VMware Infrastructure
13 17 (14.05%) SQL Server
14 16 (13.22%) Windows Server 2012
14 16 (13.22%) IBM
15 15 (12.40%) Cisco
15 15 (12.40%) HP
15 15 (12.40%) DNS
15 15 (12.40%) Tomcat
15 15 (12.40%) Italian Language
16 14 (11.57%) Veeam
16 14 (11.57%) Hyper-V
16 14 (11.57%) Firewall
16 14 (11.57%) Oracle
17 13 (10.74%) HTTP
17 13 (10.74%) EMC
17 13 (10.74%) Enterprise Software
17 13 (10.74%) WebSphere
17 13 (10.74%) Data Management

Technical Support Skill Set
Top Related IT Skills in Reading by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 21 (17.36%) MS Exchange
2 15 (12.40%) Tomcat
3 13 (10.74%) WebSphere
4 11 (9.09%) IIS
5 10 (8.26%) JBoss
6 8 (6.61%) Oracle SOA Suite
7 7 (5.79%) Apache
8 6 (4.96%) Skype for Business
9 5 (4.13%) Exchange Server 2010
9 5 (4.13%) WebLogic
10 3 (2.48%) Exchange Server 2013
11 2 (1.65%) IBM Notes
12 1 (0.83%) SharePoint
Applications
1 22 (18.18%) MS Excel
2 7 (5.79%) MS Office
Business Applications
1 1 (0.83%) Dynamics AX
Cloud Services
1 6 (4.96%) Office 365
2 2 (1.65%) SaaS
3 1 (0.83%) Microsoft Azure
Communications & Networking
1 21 (17.36%) TCP/IP
2 15 (12.40%) DNS
3 14 (11.57%) Firewall
4 13 (10.74%) HTTP
5 12 (9.92%) Internet
6 8 (6.61%) FTP
7 7 (5.79%) LAN
8 5 (4.13%) DHCP
8 5 (4.13%) SAN
8 5 (4.13%) SMTP
8 5 (4.13%) VPN
8 5 (4.13%) WAN
8 5 (4.13%) Wireshark
9 4 (3.31%) IP Telephony
9 4 (3.31%) NAS
9 4 (3.31%) SSL
9 4 (3.31%) Unified Communications
10 3 (2.48%) Skype
10 3 (2.48%) WebEx
11 2 (1.65%) VoIP
Database & Business Intelligence
1 17 (14.05%) SQL Server
2 5 (4.13%) SQL Server 2008
3 3 (2.48%) DB2
3 3 (2.48%) Relational Database
3 3 (2.48%) SQL Server 2012
4 2 (1.65%) Oracle Database
5 1 (0.83%) Crystal Reports
5 1 (0.83%) Informix
5 1 (0.83%) MySQL
5 1 (0.83%) SQL Server 2005
5 1 (0.83%) SQL Server 2014
Development Applications
1 8 (6.61%) Eclipse
1 8 (6.61%) IntelliJ
1 8 (6.61%) Maven
1 8 (6.61%) NetBeans
2 2 (1.65%) SQL Server Management Studio (SSMS)
General
1 15 (12.40%) Italian Language
2 11 (9.09%) French Language
3 9 (7.44%) Spanish Language
4 6 (4.96%) Finance
5 5 (4.13%) German Language
6 3 (2.48%) Manufacturing
7 2 (1.65%) Law
7 2 (1.65%) Portuguese Language
7 2 (1.65%) Telecoms
8 1 (0.83%) Arabic Language
8 1 (0.83%) Games
8 1 (0.83%) Japanese Language
8 1 (0.83%) Korean Language
8 1 (0.83%) Mandarin Language
8 1 (0.83%) Pharmaceutical
Libraries, Frameworks & Software Standards
1 10 (8.26%) Web Services
1 10 (8.26%) XML
2 8 (6.61%) Java EE
2 8 (6.61%) Java SE
2 8 (6.61%) JMS
2 8 (6.61%) REST
2 8 (6.61%) SOAP
2 8 (6.61%) Spring
3 2 (1.65%) .NET
3 2 (1.65%) CSS
3 2 (1.65%) HTML
4 1 (0.83%) COM
4 1 (0.83%) Mason
Miscellaneous
1 13 (10.74%) Enterprise Software
2 8 (6.61%) Computer Science
3 7 (5.79%) Analytical Skills
4 6 (4.96%) Linux Command Line
4 6 (4.96%) PKI
5 5 (4.13%) Driving Licence
5 5 (4.13%) Management Information System
6 3 (2.48%) Clustering
7 1 (0.83%) Blackberry
7 1 (0.83%) Data Centre
7 1 (0.83%) Hybrid Cloud
7 1 (0.83%) iPhone
7 1 (0.83%) IVR
Operating Systems
1 83 (68.60%) Windows
2 58 (47.93%) Linux
3 56 (46.28%) Windows Server
4 16 (13.22%) Windows Server 2012
5 12 (9.92%) Windows Server 2008
6 10 (8.26%) Unix
7 5 (4.13%) Red Hat Enterprise Linux
8 3 (2.48%) AIX
8 3 (2.48%) CentOS
8 3 (2.48%) HPUX
8 3 (2.48%) Solaris
9 2 (1.65%) Debian
9 2 (1.65%) Mac OS
9 2 (1.65%) Ubuntu
9 2 (1.65%) Windows 7
9 2 (1.65%) Windows NT
9 2 (1.65%) Windows Server 2003
10 1 (0.83%) Android
10 1 (0.83%) IRIX
10 1 (0.83%) Windows XP
Processes & Methodologies
1 29 (23.97%) Data Protection
2 13 (10.74%) Data Management
3 8 (6.61%) Open Source
3 8 (6.61%) SOA
4 5 (4.13%) Infrastructure Management
4 5 (4.13%) Time Management
5 4 (3.31%) Case Management
5 4 (3.31%) Data Security
5 4 (3.31%) ITIL
6 3 (2.48%) Network Management
6 3 (2.48%) Network Monitoring
7 2 (1.65%) Identity Management
7 2 (1.65%) Service Delivery
7 2 (1.65%) Supply Chain Management
7 2 (1.65%) User Acceptance Testing
7 2 (1.65%) Validation
7 2 (1.65%) Vulnerability Management
7 2 (1.65%) Workflow
8 1 (0.83%) Business Intelligence
8 1 (0.83%) CRM
Programming Languages
1 37 (30.58%) SQL
2 10 (8.26%) Java
3 2 (1.65%) C#
3 2 (1.65%) PL/SQL
3 2 (1.65%) T-SQL
3 2 (1.65%) VB.NET
4 1 (0.83%) Bash Shell
4 1 (0.83%) X++
Qualifications
1 19 (15.70%) Degree
2 8 (6.61%) Cisco Certification
3 6 (4.96%) CCNA
4 5 (4.13%) MCSE
4 5 (4.13%) Microsoft Certification
5 4 (3.31%) CCNP
5 4 (3.31%) MCP
6 2 (1.65%) CCNP Voice
6 2 (1.65%) CCVP
6 2 (1.65%) CEH
6 2 (1.65%) CISSP
7 1 (0.83%) HND
Quality Assurance & Compliance
1 2 (1.65%) ISO/IEC 27001
1 2 (1.65%) PCI DSS
1 2 (1.65%) SLA
System Software
1 33 (27.27%) Active Directory
2 18 (14.88%) VMware Infrastructure
3 14 (11.57%) Hyper-V
4 3 (2.48%) VMware Workstation
5 2 (1.65%) VMware ESXi
Systems Management
1 13 (10.74%) Backup Exec
2 12 (9.92%) NetBackup
3 6 (4.96%) HP Data Protector
4 5 (4.13%) Cisco CUCM
5 3 (2.48%) EMC NetWorker
6 2 (1.65%) Cisco CME
6 2 (1.65%) Cisco UCCX
6 2 (1.65%) Nessus
6 2 (1.65%) Nmap
7 1 (0.83%) Microsoft Clustering
7 1 (0.83%) Perfmon
7 1 (0.83%) SCCM
7 1 (0.83%) Tivoli Storage Manager
Vendors
1 54 (44.63%) VMware
2 51 (42.15%) Microsoft
3 16 (13.22%) IBM
4 15 (12.40%) Cisco
4 15 (12.40%) HP
5 14 (11.57%) Oracle
5 14 (11.57%) Veeam
6 13 (10.74%) EMC
7 12 (9.92%) CommVault
8 10 (8.26%) NetApp
8 10 (8.26%) Veritas
9 9 (7.44%) arcserve
10 8 (6.61%) BEA
10 8 (6.61%) Red Hat
10 8 (6.61%) TIBCO
11 4 (3.31%) Avaya
11 4 (3.31%) CheckPoint
11 4 (3.31%) Forcepoint
11 4 (3.31%) Mitel
11 4 (3.31%) Symantec
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