The table below looks at the statistics for the 2nd Line Support role in IT contracts advertised for the Shropshire region. Included is a guide to the average contractor rates offered in IT contracts that have cited 2nd Line Support in their job title over the 3 months to 4 March 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
4 Mar 2015
Same period 2014 Same period 2013
Second Line Support
Rank 29 20 -
Rank change year-on-year
-9 -
Contract jobs requiring a 2nd Line Support 5 3 0
As % of all contract IT jobs located in Shropshire 3.11% 3.00% -
As % of the Job Titles category 3.21% 3.49% -
Number of daily rates quoted 2 0 0
Average daily rate
Keep up to 90%
of your Daily Rate
Get a Free Illustration
£116 - -
UK excluding London average daily rate £158 £150 £135
% change year-on-year
+5.00% +11.11%
Number of hourly rates quoted 0 0 0
Average hourly rate - - -
UK excluding London average hourly rate £14.50 £15.22 £14.00
% change year-on-year
-4.69% +8.67%
2nd Line Support
West Midlands

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the Shropshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
Shropshire
Contract IT job ads with a match in the
Job Titles category
156 86 113
As % of all contract IT jobs located in Shropshire 96.89% 86.00% 100.00%
Number of daily rates quoted 73 32 65
Average daily rate £400 £332 £360
Average daily rate % change year-on-year
+20.52% -7.81%
90% offered a daily rate of more than £238 £217 £300
10% offered a daily rate of more than £485 £525 £475
UK excluding London average daily rate £375 £350 £350
% change year-on-year
+7.14% -
Number of hourly rates quoted 4 3 1
Average hourly rate £13.06 £12.50 £10.50
Average hourly rate % change year-on-year
+4.44% +19.04%
UK excluding London average hourly rate £16.72 £17.00 £17.50
% change year-on-year
-1.64% -2.85%

2nd Line Support
Jobs Demand Trend in Shropshire

This chart provides a 3-month moving total of IT contractor jobs citing 2nd Line Support in the job title across the Shropshire region as a proportion of the total demand within the Job Titles category.

2nd Line Support Jobs Demand Trend in Shropshire

2nd Line Support
Daily Rate Trend in Shropshire

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing 2nd Line Support across the Shropshire region.

2nd Line Support Daily Rate Trend in Shropshire

2nd Line Support
Hourly Rate Trend in Shropshire

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing 2nd Line Support across the Shropshire region.

2nd Line Support Hourly Rate Trend in Shropshire

2nd Line Support
Contract Job Locations in Shropshire

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing 2nd Line Support within the Shropshire region over the 3 months to 4 March 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Telford -3 3 - - 2
Shrewsbury - - - -
2nd Line Support
West Midlands

2nd Line Support
Top 30 Related IT Skills in Shropshire

For the 6 months to 4 March 2015, IT contractor jobs across the Shropshire region that cited 2nd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 2nd Line Support in their job title.

1 19 (100.00%) Windows
2 15 (78.95%) MS Office
3 11 (57.89%) Windows XP
4 9 (47.37%) Active Directory
4 9 (47.37%) Windows 7
5 8 (42.11%) ITIL
6 7 (36.84%) VMware
7 6 (31.58%) Windows Server 2008
7 6 (31.58%) Blackberry
7 6 (31.58%) Microsoft
7 6 (31.58%) DHCP
7 6 (31.58%) DNS
8 5 (26.32%) TCP/IP
8 5 (26.32%) SQL
8 5 (26.32%) Windows Server 2003
9 4 (21.05%) Microsoft Certification
9 4 (21.05%) SQL Server
10 3 (15.79%) Analytical Skills
10 3 (15.79%) SCCM
10 3 (15.79%) Root Cause Analysis
11 2 (10.53%) Office 365
11 2 (10.53%) Windows 8
11 2 (10.53%) Windows Vista
11 2 (10.53%) Migration
11 2 (10.53%) Citrix
11 2 (10.53%) Remedy
11 2 (10.53%) Windows 2000
11 2 (10.53%) MS Excel
11 2 (10.53%) SLA
11 2 (10.53%) MS Exchange

2nd Line Support
Top Related IT Skills in Shropshire by Category

For the 6 months to 4 March 2015, IT contractor jobs across the Shropshire region that cited 2nd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 2nd Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 2 (10.53%) MS Exchange
2 1 (5.26%) IIS
2 1 (5.26%) Exchange Server 2013
2 1 (5.26%) Lync
2 1 (5.26%) Exchange Server 2010
Applications
1 15 (78.95%) MS Office
2 2 (10.53%) MS Excel
Cloud Services
1 2 (10.53%) Office 365
Communications & Networking
1 6 (31.58%) DHCP
1 6 (31.58%) DNS
2 5 (26.32%) TCP/IP
3 2 (10.53%) LAN
4 1 (5.26%) VoIP
4 1 (5.26%) WAN
4 1 (5.26%) Wireless
4 1 (5.26%) Cisco IOS
4 1 (5.26%) NAS
Database & Business Intelligence
1 4 (21.05%) SQL Server
Miscellaneous
1 6 (31.58%) Blackberry
2 3 (15.79%) Analytical Skills
3 1 (5.26%) Pocket PC
Operating Systems
1 19 (100.00%) Windows
2 11 (57.89%) Windows XP
3 9 (47.37%) Windows 7
4 6 (31.58%) Windows Server 2008
5 5 (26.32%) Windows Server 2003
6 2 (10.53%) Windows 8
6 2 (10.53%) Windows Vista
6 2 (10.53%) Windows 2000
7 1 (5.26%) Windows NT
7 1 (5.26%) Linux
7 1 (5.26%) Windows Server 2012
7 1 (5.26%) Android
Processes & Methodologies
1 8 (42.11%) ITIL
2 3 (15.79%) Root Cause Analysis
3 2 (10.53%) Migration
4 1 (5.26%) Service Delivery
4 1 (5.26%) ITIL V3
4 1 (5.26%) Continuous Improvement
Programming Languages
1 5 (26.32%) SQL
Qualifications
1 4 (21.05%) Microsoft Certification
2 1 (5.26%) DV Cleared
2 1 (5.26%) Security Cleared
Quality Assurance & Compliance
1 2 (10.53%) SLA
System Software
1 9 (47.37%) Active Directory
2 1 (5.26%) VMware Infrastructure
2 1 (5.26%) Hyper-V
Systems Management
1 3 (15.79%) SCCM
2 1 (5.26%) OpenView Configuration Management
Vendors
1 7 (36.84%) VMware
2 6 (31.58%) Microsoft
3 2 (10.53%) Citrix
3 2 (10.53%) Remedy
4 1 (5.26%) Cisco
4 1 (5.26%) NetIQ
4 1 (5.26%) Avaya
4 1 (5.26%) Meraki
4 1 (5.26%) Spiceworks
4 1 (5.26%) Panasonic