The table below looks at the statistics for the 2nd Line Support role in IT contracts advertised for the West Midlands region. Included is a guide to the average contractor rates offered in IT contracts that have cited 2nd Line Support in their job title over the 3 months to 30 January 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
30 Jan 2015
Same period 2014 Same period 2013
Second Line Support
Rank 55 86 73
Rank change year-on-year
+31 -13
Contract jobs requiring a 2nd Line Support 54 23 31
As % of all contract IT jobs located in the West Midlands 2.50% 1.10% 1.71%
As % of the Job Titles category 2.75% 1.22% 1.82%
Number of daily rates quoted 18 0 3
Average daily rate
Keep up to 90%
of your Daily Rate
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£248 - £135
90% offered a daily rate of more than £99 - £111
10% offered a daily rate of more than £279 - £159
UK excluding London average daily rate £173 £145 £140
% change year-on-year
+18.96% +3.57%
Number of hourly rates quoted 27 15 19
Average hourly rate £13.00 £13.00 £14.00
Average hourly rate % change year-on-year
- -7.14%
90% offered a hourly rate of more than £10.23 £10.10 £10.50
10% offered a hourly rate of more than £17.96 £15.94 £20.00
UK excluding London average hourly rate £14.00 £15.00 £14.00
% change year-on-year
-6.66% +7.14%
2nd Line Support
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the West Midlands region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
West Midlands
Contract IT job ads with a match in the
Job Titles category
1961 1888 1701
As % of all contract IT jobs located in the West Midlands 90.66% 90.60% 93.82%
Number of daily rates quoted 1118 981 792
Average daily rate £350 £338 £330
Average daily rate % change year-on-year
+3.70% +2.27%
90% offered a daily rate of more than £200 £225 £225
10% offered a daily rate of more than £475 £475 £500
UK excluding London average daily rate £375 £350 £350
% change year-on-year
+7.14% -
Number of hourly rates quoted 171 136 185
Average hourly rate £15.61 £17.50 £22.50
Average hourly rate % change year-on-year
-10.80% -22.22%
90% offered a hourly rate of more than £11.00 £10.00 £11.00
10% offered a hourly rate of more than £30.00 £37.50 £34.00
UK excluding London average hourly rate £16.16 £16.50 £17.50
% change year-on-year
-2.06% -5.71%

2nd Line Support
Jobs Demand Trend in the West Midlands

This chart provides a 3-month moving total of IT contractor jobs citing 2nd Line Support in the job title across the West Midlands region as a proportion of the total demand within the Job Titles category.

2nd Line Support Jobs Demand Trend in the West Midlands

2nd Line Support
Daily Rate Trend in the West Midlands

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing 2nd Line Support across the West Midlands region.

2nd Line Support Daily Rate Trend in the West Midlands

2nd Line Support
Daily Rate Histogram in the West Midlands

This chart provides a histogram of daily rates quoted in contract IT jobs citing 2nd Line Support across the West Midlands region over the 3 months to 30 January 2015.

2nd Line Support Daily Rate Histogram in the West Midlands

2nd Line Support
Hourly Rate Trend in the West Midlands

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing 2nd Line Support across the West Midlands region.

2nd Line Support Hourly Rate Trend in the West Midlands

2nd Line Support
Hourly Rate Histogram in the West Midlands

This chart provides a histogram of hourly rates quoted in contract IT jobs citing 2nd Line Support across the West Midlands region over the 3 months to 30 January 2015.

2nd Line Support Hourly Rate Histogram in the West Midlands

2nd Line Support
Contract Job Locations in the West Midlands

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing 2nd Line Support within the West Midlands region over the 3 months to 30 January 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Warwickshire +14 18 £250 -
Birmingham +6 13 £224 - 3
Shropshire -2 8 £120 - 3
Staffordshire +1 3 - -
Coventry +1 3 £180 - 2
Walsall - 2 - -
Wolverhampton - - - - 1
Herefordshire - - - -
Dudley - - - -
Solihull - - - -
2nd Line Support
England

2nd Line Support
Top 30 Related IT Skills in the West Midlands

For the 6 months to 30 January 2015, IT contractor jobs across the West Midlands region that cited 2nd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 2nd Line Support in their job title.

1 75 (70.09%) Windows
2 58 (54.21%) Active Directory
3 43 (40.19%) Windows XP
4 39 (36.45%) Microsoft
4 39 (36.45%) MS Office
5 38 (35.51%) Windows 7
6 35 (32.71%) ITIL
7 21 (19.63%) MS Exchange
8 19 (17.76%) Windows Server 2008
9 17 (15.89%) Citrix
9 17 (15.89%) Windows Server 2003
10 14 (13.08%) Linux
10 14 (13.08%) MS Excel
10 14 (13.08%) Analytical Skills
11 13 (12.15%) VMware
12 12 (11.21%) Microsoft Certification
12 12 (11.21%) SLA
13 11 (10.28%) TCP/IP
13 11 (10.28%) LAN
13 11 (10.28%) HPUX
13 11 (10.28%) SQL
13 11 (10.28%) SQL Server
13 11 (10.28%) SCCM
14 10 (9.35%) HP
14 10 (9.35%) Blackberry
14 10 (9.35%) Exchange Server 2010
15 9 (8.41%) Windows 8
16 7 (6.54%) PDA
16 7 (6.54%) Windows 2000 Server
16 7 (6.54%) DNS

2nd Line Support
Top Related IT Skills in the West Midlands by Category

For the 6 months to 30 January 2015, IT contractor jobs across the West Midlands region that cited 2nd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 2nd Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 21 (19.63%) MS Exchange
2 10 (9.35%) Exchange Server 2010
3 6 (5.61%) SharePoint
4 3 (2.80%) IBM Notes
5 2 (1.87%) IIS
5 2 (1.87%) Exchange Server 2007
5 2 (1.87%) Lync
6 1 (0.93%) Blackberry Enterprise Server
Applications
1 39 (36.45%) MS Office
2 14 (13.08%) MS Excel
3 1 (0.93%) Photoshop
3 1 (0.93%) Acrobat
Business Applications
1 1 (0.93%) Magento
Cloud Services
1 1 (0.93%) Office 365
Communications & Networking
1 11 (10.28%) TCP/IP
1 11 (10.28%) LAN
2 7 (6.54%) DNS
2 7 (6.54%) WAN
2 7 (6.54%) DHCP
3 6 (5.61%) VoIP
4 5 (4.67%) Wireless
4 5 (4.67%) VPN
5 4 (3.74%) Firewall
6 2 (1.87%) NetScaler
7 1 (0.93%) Wi-Fi
7 1 (0.93%) NAS
7 1 (0.93%) Cisco IOS
7 1 (0.93%) SMTP
7 1 (0.93%) Internet
7 1 (0.93%) 3G
Database & Business Intelligence
1 11 (10.28%) SQL Server
2 6 (5.61%) SQL Server 2008
General
1 3 (2.80%) Telecoms
1 3 (2.80%) Finance
2 2 (1.87%) Marketing
2 2 (1.87%) Legal
Libraries, Frameworks & Software Standards
1 1 (0.93%) HTML
Miscellaneous
1 14 (13.08%) Analytical Skills
2 10 (9.35%) Blackberry
3 7 (6.54%) PDA
4 4 (3.74%) Management Information System
5 3 (2.80%) Video Conferencing
6 2 (1.87%) NHS
6 2 (1.87%) Client/Server
6 2 (1.87%) iPhone
6 2 (1.87%) iPad
7 1 (0.93%) Smartphone
7 1 (0.93%) Pocket PC
7 1 (0.93%) GIS
7 1 (0.93%) Mobile App
Operating Systems
1 75 (70.09%) Windows
2 43 (40.19%) Windows XP
3 38 (35.51%) Windows 7
4 19 (17.76%) Windows Server 2008
5 17 (15.89%) Windows Server 2003
6 14 (13.08%) Linux
7 11 (10.28%) HPUX
8 9 (8.41%) Windows 8
9 7 (6.54%) Windows 2000 Server
9 7 (6.54%) UNIX
9 7 (6.54%) Windows 2000
10 3 (2.80%) Red Hat Enterprise Linux
10 3 (2.80%) Windows Server 2012
11 1 (0.93%) Windows Vista
11 1 (0.93%) Android
11 1 (0.93%) Windows NT
Processes & Methodologies
1 35 (32.71%) ITIL
2 7 (6.54%) Continuous Improvement
3 6 (5.61%) Knowledge Management
4 4 (3.74%) Change Management
5 3 (2.80%) Root Cause Analysis
6 2 (1.87%) Infrastructure Management
6 2 (1.87%) Line Management
6 2 (1.87%) Asset Management
6 2 (1.87%) Migration
7 1 (0.93%) Incident Management
7 1 (0.93%) Data Analysis
7 1 (0.93%) ERP
7 1 (0.93%) CRM
7 1 (0.93%) Service Delivery
7 1 (0.93%) Data Privacy
7 1 (0.93%) ITIL V3
Programming Languages
1 11 (10.28%) SQL
2 1 (0.93%) Java
2 1 (0.93%) JavaScript
2 1 (0.93%) PHP
Qualifications
1 12 (11.21%) Microsoft Certification
2 6 (5.61%) ITIL Certification
3 4 (3.74%) Security Cleared
4 3 (2.80%) SC Cleared
5 2 (1.87%) A+ Certification
5 2 (1.87%) MCDST
5 2 (1.87%) MCITP
6 1 (0.93%) DV Cleared
Quality Assurance & Compliance
1 12 (11.21%) SLA
System Software
1 58 (54.21%) Active Directory
2 5 (4.67%) VMware Infrastructure
3 4 (3.74%) Hyper-V
4 2 (1.87%) XenApp
4 2 (1.87%) XenDesktop
4 2 (1.87%) vSphere
5 1 (0.93%) Citrix Presentation Server
Systems Management
1 11 (10.28%) SCCM
2 4 (3.74%) Backup Exec
3 2 (1.87%) ServiceCenter
3 2 (1.87%) DameWare
4 1 (0.93%) WSUS
4 1 (0.93%) OpenView Configuration Management
Vendors
1 39 (36.45%) Microsoft
2 17 (15.89%) Citrix
3 13 (12.15%) VMware
4 10 (9.35%) HP
5 5 (4.67%) Cisco
6 3 (2.80%) Remedy
6 3 (2.80%) Dell
6 3 (2.80%) Lotus
6 3 (2.80%) Red Hat
7 2 (1.87%) Intel
7 2 (1.87%) McAfee
7 2 (1.87%) Sophos
7 2 (1.87%) AppSense
8 1 (0.93%) Panasonic
8 1 (0.93%) WatchGuard
8 1 (0.93%) SonicWALL
8 1 (0.93%) Draytek
8 1 (0.93%) Infor
8 1 (0.93%) NETGEAR
8 1 (0.93%) Adobe
Coventry, West Midlands (County)
Roc Search
Posted: 3 days ago
Birmingham
Hays IT - Uk Posting account
Rate: £13.00 - £16.00 per hour
Posted: 16 days ago