The table below looks at the statistics for Service Management skills in IT contracts advertised for the Shropshire region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Management over the 3 months to 29 August 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
29 Aug 2014
Same period 2013 Same period 2012
Service Management
Rank 16 20 20
Rank change year-on-year
+4 0
Contract jobs citing Service Management 7 1 8
As % of all contract IT jobs located in Shropshire 5.34% 1.10% 6.84%
As % of the Processes & Methodologies category 7.53% 1.96% 8.51%
Number of daily rates quoted 1 0 5
Average daily rate
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£550 - £385
UK excluding London average daily rate £350 £350 £360
% change year-on-year
- -2.77%
Number of hourly rates quoted 0 0 0
Average hourly rate - - -
UK excluding London average hourly rate £14.00 £13.35 £16.00
% change year-on-year
+4.86% -16.56%
Service Management
West Midlands

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the Shropshire region.

Processes & Methodologies Category
Shropshire
Contract IT job ads with a match in the
Processes & Methodologies category
93 51 94
As % of all contract IT jobs located in Shropshire 70.99% 56.04% 80.34%
Number of daily rates quoted 46 16 63
Average daily rate £400 £425 £400
Average daily rate % change year-on-year
-5.88% +6.25%
90% offered a daily rate of more than £146 £310 £300
10% offered a daily rate of more than £528 £450 £600
UK excluding London average daily rate £375 £370 £360
% change year-on-year
+1.35% +2.77%
Number of hourly rates quoted 2 3 0
Average hourly rate £34.32 £14.25 -
Average hourly rate % change year-on-year
+140.84% -
UK excluding London average hourly rate £25.50 £30.00 £31.00
% change year-on-year
-15.00% -3.22%

Service Management
Jobs Demand Trend in Shropshire

This chart provides a 3-month moving total of IT contractor jobs citing Service Management across the Shropshire region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in Shropshire

Service Management
Daily Rate Trend in Shropshire

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Management across the Shropshire region.

Service Management Daily Rate Trend in Shropshire

Service Management
Top 30 Related IT Skills in Shropshire

For the 6 months to 29 August 2014, IT contractor jobs across the Shropshire region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Management.

1 4 (36.36%) Data Warehouse
1 4 (36.36%) Hadoop
1 4 (36.36%) Open Source
1 4 (36.36%) Test Strategy
1 4 (36.36%) Data Analytics
1 4 (36.36%) Business Analytics
1 4 (36.36%) Analytics
1 4 (36.36%) Big Data
1 4 (36.36%) Big Data Analytics
2 3 (27.27%) CheckPoint
2 3 (27.27%) Firewall
3 2 (18.18%) McAfee
3 2 (18.18%) Project Management
3 2 (18.18%) TOWER Software
3 2 (18.18%) MPLS
3 2 (18.18%) CSS
3 2 (18.18%) ITIL
3 2 (18.18%) VoIP
3 2 (18.18%) WAN
3 2 (18.18%) Cisco
3 2 (18.18%) CCNP
3 2 (18.18%) Cisco Certification
3 2 (18.18%) Blue Coat
3 2 (18.18%) BIG-IP
3 2 (18.18%) Incident Management
3 2 (18.18%) Fortinet
3 2 (18.18%) Problem Management
3 2 (18.18%) Root Cause Analysis
3 2 (18.18%) WAN Optimisation
3 2 (18.18%) DMVPN

Service Management
Top Related IT Skills in Shropshire by Category

For the 6 months to 29 August 2014, IT contractor jobs across the Shropshire region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 1 (9.09%) SharePoint
Applications
1 1 (9.09%) MS PowerPoint
1 1 (9.09%) MS Excel
1 1 (9.09%) MS Visio
1 1 (9.09%) MS Project
1 1 (9.09%) MS Office
Business Applications
1 1 (9.09%) Remedy ITSM
Communications & Networking
1 3 (27.27%) Firewall
2 2 (18.18%) MPLS
2 2 (18.18%) VoIP
2 2 (18.18%) WAN
2 2 (18.18%) BIG-IP
2 2 (18.18%) DMVPN
2 2 (18.18%) Cisco Nexus
2 2 (18.18%) F5 BIG-IP LTM
2 2 (18.18%) F5 BIG-IP GTM
2 2 (18.18%) Cisco ASA
3 1 (9.09%) Internet
Database & Business Intelligence
1 4 (36.36%) Data Warehouse
1 4 (36.36%) Hadoop
1 4 (36.36%) Big Data
General
1 1 (9.09%) Finance
Job Titles
1 5 (45.45%) Architect
2 4 (36.36%) Data Architect
2 4 (36.36%) Big Data Architect
3 3 (27.27%) Service Manager
4 2 (18.18%) Network Engineer
4 2 (18.18%) Support Engineer
4 2 (18.18%) Network Support Engineer
4 2 (18.18%) Network Support
Libraries, Frameworks & Software Standards
1 2 (18.18%) CSS
Miscellaneous
1 4 (36.36%) Open Source
2 1 (9.09%) Blackberry
Operating Systems
1 1 (9.09%) Windows
1 1 (9.09%) Windows XP
Processes & Methodologies
1 4 (36.36%) Test Strategy
1 4 (36.36%) Data Analytics
1 4 (36.36%) Business Analytics
1 4 (36.36%) Analytics
1 4 (36.36%) Big Data Analytics
2 2 (18.18%) Project Management
2 2 (18.18%) ITIL
2 2 (18.18%) Incident Management
2 2 (18.18%) Problem Management
2 2 (18.18%) Root Cause Analysis
2 2 (18.18%) WAN Optimisation
3 1 (9.09%) Transition Management
3 1 (9.09%) Continuous Improvement
3 1 (9.09%) Change Control
3 1 (9.09%) Release Management
3 1 (9.09%) Service Delivery
3 1 (9.09%) Change Management
3 1 (9.09%) ITSM
3 1 (9.09%) Stakeholder Management
Qualifications
1 2 (18.18%) CCNP
1 2 (18.18%) Cisco Certification
2 1 (9.09%) SC Cleared
2 1 (9.09%) Security Cleared
2 1 (9.09%) ITIL Certification
Quality Assurance & Compliance
1 1 (9.09%) GxP
1 1 (9.09%) SLA
Vendors
1 3 (27.27%) CheckPoint
2 2 (18.18%) McAfee
2 2 (18.18%) TOWER Software
2 2 (18.18%) Cisco
2 2 (18.18%) Blue Coat
2 2 (18.18%) Fortinet
2 2 (18.18%) F5
3 1 (9.09%) Remedy