The table below looks at the statistics for Service Management skills in IT contracts advertised for the Shropshire region. Included is a guide to the contractor rates offered in IT contracts that have cited Service Management over the 3 months to 9 December 2016 with a comparison to the same period over the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
9 Dec 2016
Same period 2015 Same period 2014
Service Management
Rank 27 28 21
Rank change year-on-year
+1 -7
Contract jobs citing Service Management 19 15 10
As % of all contract IT jobs located in Shropshire 5.96% 5.75% 5.71%
As % of the Processes & Methodologies category 6.79% 6.67% 7.41%
Number of daily rates quoted 9 2 2
Median daily rate £375 £438 £408
Median daily rate % change year-on-year
-14.28% +7.19%
90% offered a daily rate of more than £345 £380 £405
10% offered a daily rate of more than £450 £496 £412
UK excluding London median daily rate £400 £390 £350
% change year-on-year
+2.56% +11.42%
Number of hourly rates quoted 0 2 3
Median hourly rate - £24.50 £13.06
Median hourly rate % change year-on-year
- +87.66%
UK excluding London median hourly rate £14.00 £15.50 £15.00
% change year-on-year
-9.67% +3.33%
Service Management
West Midlands

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the Shropshire region.

Processes & Methodologies Category
Shropshire
Contract IT job ads with a match in the
Processes & Methodologies category
280 225 135
As % of all contract IT jobs located in Shropshire 87.77% 86.21% 77.14%
Number of daily rates quoted 129 64 61
Median daily rate £400 £400 £375
Median daily rate % change year-on-year
- +6.66%
90% offered a daily rate of more than £320 £300 £245
10% offered a daily rate of more than £500 £550 £450
UK excluding London median daily rate £413 £400 £385
% change year-on-year
+3.12% +3.89%
Number of hourly rates quoted 0 6 4
Median hourly rate - £19.00 £13.06
Median hourly rate % change year-on-year
- +45.53%
UK excluding London median hourly rate £30.25 £34.00 £25.00
% change year-on-year
-11.02% +36.00%

Service Management
Jobs Demand Trend in Shropshire

The demand trend of contract jobs across the Shropshire region citing Service Management as a proportion of all IT contracts with a match in the Processes & Methodologies category.

Service Management Jobs Demand Trend in Shropshire

Service Management
Daily Rate Trend in Shropshire

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Management across the Shropshire region.

Service Management Daily Rate Trend in Shropshire

Service Management
Daily Rate Histogram in Shropshire

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Management across the Shropshire region over the 3 months to 9 December 2016.

Service Management Daily Rate Histogram in Shropshire

Service Management
Hourly Rate Trend in Shropshire

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Management across the Shropshire region.

Service Management Hourly Rate Trend in Shropshire

Service Management
Contract Job Locations in Shropshire

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Management within the Shropshire region over the 3 months to 9 December 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Telford -8 15 £375 -14.28% 1
Service Management
West Midlands

Service Management
Top 30 Related IT Skills in Shropshire

For the 6 months to 9 December 2016, IT contractor jobs citing Service Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the Shropshire region with a requirement for Service Management.

1 35 (61.40%) ITIL
2 27 (47.37%) Service Delivery
3 13 (22.81%) Security Cleared
4 12 (21.05%) SC Cleared
4 12 (21.05%) Finance
5 11 (19.30%) Problem Management
6 10 (17.54%) Microsoft
6 10 (17.54%) ITIL Certification
7 9 (15.79%) Incident Management
7 9 (15.79%) DevOps
8 8 (14.04%) Agile Software Development
8 8 (14.04%) Cisco
8 8 (14.04%) Migration
8 8 (14.04%) Stakeholder Management
8 8 (14.04%) ITSM
9 7 (12.28%) Stakeholder Engagement
9 7 (12.28%) ITIL V3
9 7 (12.28%) Continuous Improvement
9 7 (12.28%) Virtual Team
10 6 (10.53%) Aruba
10 6 (10.53%) Process Improvement
10 6 (10.53%) Puppet
10 6 (10.53%) Performance Management
10 6 (10.53%) Fortinet
10 6 (10.53%) Risk Management
10 6 (10.53%) SLA
10 6 (10.53%) CheckPoint
10 6 (10.53%) Linux
11 5 (8.77%) Firewall
11 5 (8.77%) Scrum

Service Management
Top Related IT Skills in Shropshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (3.51%) OpenStack
2 1 (1.75%) Confluence
Applications
1 4 (7.02%) MS Excel
1 4 (7.02%) MS Project
2 2 (3.51%) MS Office
3 1 (1.75%) MS PowerPoint
Business Applications
1 3 (5.26%) assyst
2 2 (3.51%) Remedy ITSM
Cloud Services
1 3 (5.26%) Amazon AWS
2 2 (3.51%) Cloud Computing
2 2 (3.51%) Microsoft Azure
3 1 (1.75%) IaaS
3 1 (1.75%) PaaS
Communications & Networking
1 5 (8.77%) Firewall
2 4 (7.02%) Wireless
3 3 (5.26%) OSPF
3 3 (5.26%) SNMP
4 2 (3.51%) BIG-IP
4 2 (3.51%) Cisco ASA
4 2 (3.51%) Cisco Nexus
4 2 (3.51%) F5 BIG-IP GTM
4 2 (3.51%) F5 BIG-IP LTM
4 2 (3.51%) WAN
5 1 (1.75%) Network Security
5 1 (1.75%) Wi-Fi
Database & Business Intelligence
1 3 (5.26%) MySQL
2 2 (3.51%) MariaDB
2 2 (3.51%) SQL Server
Development Applications
1 4 (7.02%) Jenkins
2 3 (5.26%) Git (software)
3 2 (3.51%) Vagrant
4 1 (1.75%) CA Gen
4 1 (1.75%) JIRA
General
1 12 (21.05%) Finance
Job Titles
1 21 (36.84%) Service Manager
2 14 (24.56%) Delivery Manager
2 14 (24.56%) Services Delivery Manager
3 6 (10.53%) Head of Service Management
4 5 (8.77%) Incident Manager
4 5 (8.77%) Network Engineer
5 3 (5.26%) Analyst
5 3 (5.26%) Architect
5 3 (5.26%) DevOps Engineer
5 3 (5.26%) Engagement Manager
5 3 (5.26%) Infrastructure Architect
5 3 (5.26%) Major Incident Manager
6 2 (3.51%) 2nd Line Engineer
6 2 (3.51%) Head of Networks
6 2 (3.51%) NOC Engineer
6 2 (3.51%) Operations Manager
6 2 (3.51%) Senior Network Engineer
6 2 (3.51%) Senior Service Manager
6 2 (3.51%) Service Analyst
6 2 (3.51%) Service Operations Manager
Libraries, Frameworks & Software Standards
1 3 (5.26%) SOAP
1 3 (5.26%) XML
2 2 (3.51%) ELK Stack
2 2 (3.51%) RabbitMQ
2 2 (3.51%) Sensu
3 1 (1.75%) XSLT
Miscellaneous
1 7 (12.28%) Virtual Team
2 3 (5.26%) Analytical Skills
3 2 (3.51%) CMDB
3 2 (3.51%) Data Centre
4 1 (1.75%) User Experience
Operating Systems
1 6 (10.53%) Linux
2 3 (5.26%) AIX
2 3 (5.26%) Red Hat Enterprise Linux
2 3 (5.26%) Solaris
2 3 (5.26%) SUSE
3 1 (1.75%) Unix
3 1 (1.75%) Windows
Processes & Methodologies
1 35 (61.40%) ITIL
2 27 (47.37%) Service Delivery
3 11 (19.30%) Problem Management
4 9 (15.79%) DevOps
4 9 (15.79%) Incident Management
5 8 (14.04%) Agile Software Development
5 8 (14.04%) ITSM
5 8 (14.04%) Migration
5 8 (14.04%) Stakeholder Management
6 7 (12.28%) Continuous Improvement
6 7 (12.28%) ITIL V3
6 7 (12.28%) Stakeholder Engagement
7 6 (10.53%) Performance Management
7 6 (10.53%) Process Improvement
7 6 (10.53%) Risk Management
8 5 (8.77%) Change Control
8 5 (8.77%) Change Management
8 5 (8.77%) Data Migration
8 5 (8.77%) Release Management
8 5 (8.77%) Scrum
Programming Languages
1 4 (7.02%) SQL
2 3 (5.26%) C
2 3 (5.26%) PowerShell
2 3 (5.26%) Ruby
3 2 (3.51%) Shell Script
4 1 (1.75%) Java
4 1 (1.75%) Perl
4 1 (1.75%) Prolog
Qualifications
1 13 (22.81%) Security Cleared
2 12 (21.05%) SC Cleared
3 10 (17.54%) ITIL Certification
4 4 (7.02%) CCNP
4 4 (7.02%) Cisco Certification
5 3 (5.26%) ISEB
6 2 (3.51%) CCNA
7 1 (1.75%) CTC Cleared
Quality Assurance & Compliance
1 6 (10.53%) SLA
2 2 (3.51%) Disclosure Scotland
System Software
1 4 (7.02%) Docker
2 2 (3.51%) VMware Infrastructure
Systems Management
1 6 (10.53%) Puppet
2 4 (7.02%) Opscode Chef
3 2 (3.51%) Consul
3 2 (3.51%) Grafana
3 2 (3.51%) Graphite
3 2 (3.51%) Packer
3 2 (3.51%) Terraform
3 2 (3.51%) Uchiwa
4 1 (1.75%) BladeLogic
4 1 (1.75%) Tivoli
Vendors
1 10 (17.54%) Microsoft
2 8 (14.04%) Cisco
3 6 (10.53%) Aruba
3 6 (10.53%) CheckPoint
3 6 (10.53%) Fortinet
4 4 (7.02%) Oracle
4 4 (7.02%) Remedy
5 3 (5.26%) Blue Coat
5 3 (5.26%) BMC
5 3 (5.26%) HP
5 3 (5.26%) IBM
5 3 (5.26%) Intel Security
5 3 (5.26%) Red Hat
5 3 (5.26%) Riverbed
5 3 (5.26%) VMware
6 2 (3.51%) Atlassian
6 2 (3.51%) F5
6 2 (3.51%) ForgeRock
6 2 (3.51%) Google
6 2 (3.51%) MuleSoft