The table below looks at the statistics for Service Management skills in IT contracts advertised for the Shropshire region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Management over the 3 months to 21 April 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
21 Apr 2015
Same period 2014 Same period 2013
Service Management
Rank 26 21 19
Rank change year-on-year
-5 -2
Contract jobs citing Service Management 8 5 3
As % of all contract IT jobs located in Shropshire 3.92% 3.73% 2.50%
As % of the Processes & Methodologies category 4.57% 5.49% 4.05%
Number of daily rates quoted 1 3 3
Average daily rate
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£313 £420 £325
Average daily rate % change year-on-year
-25.59% +29.23%
UK excluding London average daily rate £362 £354 £365
% change year-on-year
+2.33% -3.15%
Number of hourly rates quoted 1 0 0
Average hourly rate £13.06 - -
UK excluding London average hourly rate £13.35 £20.02 £16.00
% change year-on-year
-33.30% +25.09%
Service Management
West Midlands

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the Shropshire region.

Processes & Methodologies Category
Shropshire
Contract IT job ads with a match in the
Processes & Methodologies category
175 91 74
As % of all contract IT jobs located in Shropshire 85.78% 67.91% 61.67%
Number of daily rates quoted 88 55 40
Average daily rate £450 £368 £475
Average daily rate % change year-on-year
+22.44% -22.63%
90% offered a daily rate of more than £300 £212 £313
10% offered a daily rate of more than £600 £491 £565
UK excluding London average daily rate £393 £375 £361
% change year-on-year
+4.66% +3.87%
Number of hourly rates quoted 1 1 1
Average hourly rate £13.06 £10.00 £10.00
Average hourly rate % change year-on-year
+30.55% -
UK excluding London average hourly rate £31.44 £29.75 £32.00
% change year-on-year
+5.68% -7.03%

Service Management
Jobs Demand Trend in Shropshire

This chart provides a 3-month moving total of IT contractor jobs citing Service Management across the Shropshire region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in Shropshire

Service Management
Daily Rate Trend in Shropshire

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Management across the Shropshire region.

Service Management Daily Rate Trend in Shropshire

Service Management
Hourly Rate Trend in Shropshire

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Management across the Shropshire region.

Service Management Hourly Rate Trend in Shropshire

Service Management
Contract Job Locations in Shropshire

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Service Management within the Shropshire region over the 3 months to 21 April 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Oswestry - - - -
Service Management
West Midlands

Service Management
Top 30 Related IT Skills in Shropshire

For the 6 months to 21 April 2015, IT contractor jobs across the Shropshire region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Management.

1 13 (72.22%) ITIL
2 8 (44.44%) ITSM
3 7 (38.89%) Service Delivery
4 6 (33.33%) Migration
4 6 (33.33%) Local Government
4 6 (33.33%) SCCM
4 6 (33.33%) MCP
4 6 (33.33%) Windows
4 6 (33.33%) MS Office
4 6 (33.33%) MCSE
4 6 (33.33%) Windows XP
4 6 (33.33%) SLA
4 6 (33.33%) Citrix
4 6 (33.33%) Microsoft Certification
5 5 (27.78%) Red Hat
5 5 (27.78%) Microsoft
5 5 (27.78%) AIX
5 5 (27.78%) Solaris
5 5 (27.78%) Linux
5 5 (27.78%) Red Hat Enterprise Linux
5 5 (27.78%) Agile Software Development
6 3 (16.67%) Security Cleared
6 3 (16.67%) CheckPoint
7 2 (11.11%) MPLS
7 2 (11.11%) McAfee
7 2 (11.11%) BMC
7 2 (11.11%) Cisco Certification
7 2 (11.11%) Cisco
7 2 (11.11%) IBM
7 2 (11.11%) CSS

Service Management
Top Related IT Skills in Shropshire by Category

For the 6 months to 21 April 2015, IT contractor jobs across the Shropshire region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Applications
1 6 (33.33%) MS Office
2 1 (5.56%) MS Project
Communications & Networking
1 2 (11.11%) VoIP
1 2 (11.11%) WLAN
1 2 (11.11%) WAN
1 2 (11.11%) MPLS
1 2 (11.11%) Firewall
1 2 (11.11%) BIG-IP
1 2 (11.11%) Cisco ASA
1 2 (11.11%) DMVPN
1 2 (11.11%) Cisco Nexus
1 2 (11.11%) F5 BIG-IP LTM
1 2 (11.11%) F5 BIG-IP GTM
Development Applications
1 1 (5.56%) ClearCase
General
1 6 (33.33%) Local Government
Job Titles
1 6 (33.33%) Architect
1 6 (33.33%) Analyst
1 6 (33.33%) Help Desk Analyst
1 6 (33.33%) Service Analyst
1 6 (33.33%) Service Desk Analyst
2 5 (27.78%) Infrastructure Architect
3 2 (11.11%) Network Support
3 2 (11.11%) Network Support Engineer
3 2 (11.11%) Service Manager
3 2 (11.11%) Support Engineer
3 2 (11.11%) Network Engineer
4 1 (5.56%) Implementation Manager
4 1 (5.56%) Deployment Engineer
4 1 (5.56%) Release Engineer
4 1 (5.56%) Change and Release Engineer
Libraries, Frameworks & Software Standards
1 2 (11.11%) CSS
Miscellaneous
1 2 (11.11%) Analytical Skills
2 1 (5.56%) Statistics
2 1 (5.56%) CMDB
Operating Systems
1 6 (33.33%) Windows
1 6 (33.33%) Windows XP
2 5 (27.78%) Red Hat Enterprise Linux
2 5 (27.78%) AIX
2 5 (27.78%) Solaris
2 5 (27.78%) Linux
Processes & Methodologies
1 13 (72.22%) ITIL
2 8 (44.44%) ITSM
3 7 (38.89%) Service Delivery
4 6 (33.33%) Migration
5 5 (27.78%) Agile Software Development
6 2 (11.11%) Continuous Improvement
6 2 (11.11%) WAN Optimisation
6 2 (11.11%) Mentoring
7 1 (5.56%) Service Desk Management
7 1 (5.56%) Change Control
7 1 (5.56%) Asset Management
7 1 (5.56%) Problem Management
7 1 (5.56%) Release Management
7 1 (5.56%) ITIL V3
7 1 (5.56%) Stakeholder Management
7 1 (5.56%) Change Management
7 1 (5.56%) Business Intelligence
7 1 (5.56%) Configuration Management
7 1 (5.56%) Project Management
Qualifications
1 6 (33.33%) MCP
1 6 (33.33%) MCSE
1 6 (33.33%) Microsoft Certification
2 3 (16.67%) Security Cleared
3 2 (11.11%) Cisco Certification
3 2 (11.11%) CCNP
4 1 (5.56%) ISEB
4 1 (5.56%) ITIL Certification
4 1 (5.56%) Degree
4 1 (5.56%) DV Cleared
Quality Assurance & Compliance
1 6 (33.33%) SLA
2 1 (5.56%) QA
Systems Management
1 6 (33.33%) SCCM
2 2 (11.11%) CiscoWorks
Vendors
1 6 (33.33%) Citrix
2 5 (27.78%) Red Hat
2 5 (27.78%) Microsoft
3 3 (16.67%) CheckPoint
4 2 (11.11%) McAfee
4 2 (11.11%) Blue Coat
4 2 (11.11%) Fortinet
4 2 (11.11%) SolarWinds
4 2 (11.11%) F5
4 2 (11.11%) BMC
4 2 (11.11%) Cisco
4 2 (11.11%) IBM