The table below looks at the statistics for Service Management skills in IT jobs advertised for the Shropshire region. Included is a guide to the average salaries offered in IT jobs that have cited Service Management over the 3 months to 29 August 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
29 Aug 2014
Same period 2013 Same period 2012
Service Management
Rank 26 21 30
Rank change year-on-year
-5 +9
Permanent jobs citing Service Management 1 1 2
As % of all permanent IT jobs located in Shropshire 0.96% 1.22% 1.15%
As % of the Processes & Methodologies category 1.69% 2.13% 1.45%
Number of salaries quoted 1 1 2
Average salary £40,000 £27,500 £30,000
Average salary % change year-on-year
+45.45% -8.33%
UK excluding London average salary £42,500 £44,000 £42,000
% change year-on-year
-3.40% +4.76%
Service Management
West Midlands

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Shropshire region.

Processes & Methodologies Category
Shropshire
Permanent IT job ads with a match in the
Processes & Methodologies category
59 47 138
As % of all permanent IT jobs located in Shropshire 56.73% 57.32% 79.31%
Number of salaries quoted 49 31 90
Average salary £40,000 £35,000 £30,000
Average salary % change year-on-year
+14.28% +16.66%
90% offered a salary of more than £22,800 £25,250 £22,000
10% offered a salary of more than £75,000 £47,500 £52,250
UK excluding London average salary £42,500 £41,000 £40,000
% change year-on-year
+3.65% +2.50%

Service Management
Jobs Demand Trend in Shropshire

This chart provides a 3-month moving total of permanent IT jobs citing Service Management across the Shropshire region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in Shropshire

Service Management
Salary Trend in Shropshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the Shropshire region.

Service Management Salary Trend in Shropshire

Service Management
Top 16 Related IT Skills in Shropshire

For the 6 months to 29 August 2014, IT jobs across the Shropshire region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management.

1 3 (75.00%) Service Delivery
2 2 (50.00%) ITIL
2 2 (50.00%) SLA
3 1 (25.00%) Supplier Management
3 1 (25.00%) Marketing
3 1 (25.00%) CMDB
3 1 (25.00%) Security Cleared
3 1 (25.00%) ITIL V3
3 1 (25.00%) Change Control
3 1 (25.00%) ServiceNow
3 1 (25.00%) Project Management
3 1 (25.00%) HTML
3 1 (25.00%) JavaScript
3 1 (25.00%) CSS
3 1 (25.00%) XML
3 1 (25.00%) Change Management

Service Management
Top Related IT Skills in Shropshire by Category

For the 6 months to 29 August 2014, IT jobs across the Shropshire region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

General
1 1 (25.00%) Marketing
Job Titles
1 2 (50.00%) Service Manager
2 1 (25.00%) Delivery Manager
2 1 (25.00%) IT Services Delivery Manager
2 1 (25.00%) Head of IT
2 1 (25.00%) IT Services Manager
2 1 (25.00%) Head of Operations
2 1 (25.00%) Head of Managed Services
2 1 (25.00%) ServiceNow Developer
2 1 (25.00%) Developer
2 1 (25.00%) Senior Developer
2 1 (25.00%) Services Delivery Manager
Libraries, Frameworks & Software Standards
1 1 (25.00%) HTML
1 1 (25.00%) CSS
1 1 (25.00%) XML
Miscellaneous
1 1 (25.00%) CMDB
Processes & Methodologies
1 3 (75.00%) Service Delivery
2 2 (50.00%) ITIL
3 1 (25.00%) Project Management
3 1 (25.00%) Change Management
3 1 (25.00%) Supplier Management
3 1 (25.00%) ITIL V3
3 1 (25.00%) Change Control
Programming Languages
1 1 (25.00%) JavaScript
Qualifications
1 1 (25.00%) Security Cleared
Quality Assurance & Compliance
1 2 (50.00%) SLA
Vendors
1 1 (25.00%) ServiceNow