The table below looks at the statistics for Service Management skills in IT jobs advertised for the Shropshire region. Included is a guide to the average salaries offered in IT jobs that have cited Service Management over the 3 months to 24 December 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
24 Dec 2014
Same period 2013 Same period 2012
Service Management
Rank 24 27 -
Rank change year-on-year
+3 -
Permanent jobs citing Service Management 8 1 0
As % of all permanent IT jobs located in Shropshire 5.37% 0.70% -
As % of the Processes & Methodologies category 7.69% 0.92% -
Number of salaries quoted 7 1 0
Average salary £40,000 £35,000 -
Average salary % change year-on-year
+14.28% -
UK excluding London average salary £43,674 £45,000 £42,500
% change year-on-year
-2.94% +5.88%
Service Management
West Midlands

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Shropshire region.

Processes & Methodologies Category
Shropshire
Permanent IT job ads with a match in the
Processes & Methodologies category
104 109 71
As % of all permanent IT jobs located in Shropshire 69.80% 76.22% 61.74%
Number of salaries quoted 72 56 57
Average salary £35,000 £29,000 £35,500
Average salary % change year-on-year
+20.68% -18.30%
90% offered a salary of more than £29,000 £21,586 £25,000
10% offered a salary of more than £62,000 £78,250 £47,500
UK excluding London average salary £42,500 £42,500 £40,000
% change year-on-year
- +6.25%

Service Management
Jobs Demand Trend in Shropshire

This chart provides a 3-month moving total of permanent IT jobs citing Service Management across the Shropshire region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in Shropshire

Service Management
Salary Trend in Shropshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the Shropshire region.

Service Management Salary Trend in Shropshire

Service Management
Salary Histogram in Shropshire

This chart provides a salary histogram for IT jobs citing Service Management across the Shropshire region over the 3 months to 24 December 2014.

Service Management Salary Histogram in Shropshire

Service Management
Job Locations in Shropshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Management within the Shropshire region over the 3 months to 24 December 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Telford - 8 £40,000 -
Service Management
West Midlands

Service Management
Top 30 Related IT Skills in Shropshire

For the 6 months to 24 December 2014, IT jobs across the Shropshire region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management.

1 9 (90.00%) ITIL
2 6 (60.00%) Service Delivery
3 5 (50.00%) SLA
4 4 (40.00%) Finance
4 4 (40.00%) Banking
5 3 (30.00%) MS Visio
5 3 (30.00%) MS PowerPoint
6 2 (20.00%) HTML
6 2 (20.00%) JavaScript
6 2 (20.00%) CSS
6 2 (20.00%) XML
6 2 (20.00%) CMDB
6 2 (20.00%) ITIL V3
6 2 (20.00%) ServiceNow
6 2 (20.00%) People Management
7 1 (10.00%) VoIP
7 1 (10.00%) WAN
7 1 (10.00%) Cisco
7 1 (10.00%) CCNP
7 1 (10.00%) Cisco Certification
7 1 (10.00%) CheckPoint
7 1 (10.00%) MPLS
7 1 (10.00%) McAfee
7 1 (10.00%) Firewall
7 1 (10.00%) Stakeholder Management
7 1 (10.00%) Blue Coat
7 1 (10.00%) Incident Management
7 1 (10.00%) Fortinet
7 1 (10.00%) Performance Management
7 1 (10.00%) Cisco ASA

Service Management
Top Related IT Skills in Shropshire by Category

For the 6 months to 24 December 2014, IT jobs across the Shropshire region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Applications
1 3 (30.00%) MS Visio
1 3 (30.00%) MS PowerPoint
Communications & Networking
1 1 (10.00%) VoIP
1 1 (10.00%) WAN
1 1 (10.00%) MPLS
1 1 (10.00%) Firewall
1 1 (10.00%) Cisco ASA
1 1 (10.00%) DMVPN
1 1 (10.00%) Cisco Nexus
General
1 4 (40.00%) Finance
1 4 (40.00%) Banking
Job Titles
1 4 (40.00%) Analyst
2 3 (30.00%) Service Analyst
2 3 (30.00%) Service Manager
2 3 (30.00%) Service Management Analyst
3 2 (20.00%) Service Desk Manager
3 2 (20.00%) ServiceNow Developer
3 2 (20.00%) Senior Developer
3 2 (20.00%) Developer
4 1 (10.00%) Business Analyst
4 1 (10.00%) Delivery Manager
4 1 (10.00%) Services Delivery Manager
4 1 (10.00%) Lead Business Analyst
Libraries, Frameworks & Software Standards
1 2 (20.00%) HTML
1 2 (20.00%) CSS
1 2 (20.00%) XML
Miscellaneous
1 2 (20.00%) CMDB
Processes & Methodologies
1 9 (90.00%) ITIL
2 6 (60.00%) Service Delivery
3 2 (20.00%) ITIL V3
3 2 (20.00%) People Management
4 1 (10.00%) Root Cause Analysis
4 1 (10.00%) WAN Optimisation
4 1 (10.00%) Infrastructure Management
4 1 (10.00%) Stakeholder Management
4 1 (10.00%) Incident Management
4 1 (10.00%) Performance Management
4 1 (10.00%) Customer Engagement
4 1 (10.00%) Network Management
Programming Languages
1 2 (20.00%) JavaScript
Qualifications
1 1 (10.00%) CCNP
1 1 (10.00%) Cisco Certification
Quality Assurance & Compliance
1 5 (50.00%) SLA
Vendors
1 2 (20.00%) ServiceNow
2 1 (10.00%) Cisco
2 1 (10.00%) CheckPoint
2 1 (10.00%) McAfee
2 1 (10.00%) Blue Coat
2 1 (10.00%) Fortinet