The first table below looks at the demand for the Help Desk Support role in IT contracts advertised for the Somerset region. Included is a guide to the average contractor rates offered in IT contracts that have cited Help Desk Support in their job title over the 3 months to 17 May 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the Somerset region.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
17 May 2013
Same period 2012 Same period 2011
Help Desk Support
Rank 26 35 -
Rank change year-on-year
+9 -
Contract jobs requiring a Help Desk Support 6 2 0
As % of all contract IT jobs located in Somerset 3.279% 1.170% -
As % of the Job Titles category 3.593% 1.205% -
Number of daily rates quoted 0 1 0
Average daily rate - £95 -
UK excluding London average daily rate £100 £138 £100
% change year-on-year
-27.27% +37.50%
Number of hourly rates quoted 4 0 0
Average hourly rate £10.00 - -
UK excluding London average hourly rate £11.50 £11.50 £11.00
% change year-on-year
- +4.54%
All Job Titles
Somerset
Contract IT job ads with a match in the
Job Titles category
167 166 150
As % of all contract IT jobs located in Somerset 91.26% 97.08% 94.94%
Number of daily rates quoted 68 93 65
Average daily rate £301 £320 £338
Average daily rate % change year-on-year
-5.93% -5.18%
90% offered a daily rate of more than £200 £230 £220
10% offered a daily rate of more than £436 £450 £445
UK excluding London average daily rate £350 £350 £350
Number of hourly rates quoted 20 14 23
Average hourly rate £10.00 £14.00 £15.00
Average hourly rate % change year-on-year
-28.57% -6.66%
UK excluding London average hourly rate £17.50 £18.50 £20.00
% change year-on-year
-5.40% -7.50%
Help Desk Support
South West

Help Desk Support
Jobs Demand Trend

This chart provides a 3-month moving total of IT contractor jobs citing Help Desk Support across the Somerset region as a proportion of the total demand within the Job Titles category.

Somerset Help Desk Support Jobs Demand Trend

Help Desk Support
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Help Desk Support across the Somerset region.

Somerset Help Desk Support Hourly Rate Trend

Help Desk Support
Contract Locations

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Help Desk Support within the Somerset region over the 3 months to 17 May 2013. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Taunton - 6 - -
Help Desk Support
South West

Help Desk Support
Top 16 Related IT Skills

For the 6 months to 17 May 2013, IT contractor jobs across the Somerset region that cited Help Desk Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Help Desk Support in their job title.

1 12 (100.00%) Windows
1 12 (100.00%) Windows XP
1 12 (100.00%) Microsoft
1 12 (100.00%) Active Directory
1 12 (100.00%) VMware
1 12 (100.00%) SCCM
1 12 (100.00%) Video Conferencing
1 12 (100.00%) VMware Infrastructure
1 12 (100.00%) Kaspersky
2 11 (91.67%) Blackberry
2 11 (91.67%) Apple
2 11 (91.67%) Cisco
2 11 (91.67%) MS Excel
2 11 (91.67%) Windows 7
2 11 (91.67%) MS Office
3 1 (8.333%) McAfee

Help Desk Support
Top Related IT Skills by Category

For the 6 months to 17 May 2013, IT contractor jobs across the Somerset region that cited Help Desk Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Help Desk Support in their job title. Up to 20 skills are shown per category.

Applications
1 11 (91.67%) MS Office
1 11 (91.67%) MS Excel
Miscellaneous
1 12 (100.00%) Video Conferencing
2 11 (91.67%) Blackberry
Operating Systems
1 12 (100.00%) Windows
1 12 (100.00%) Windows XP
2 11 (91.67%) Windows 7
System Software
1 12 (100.00%) Active Directory
1 12 (100.00%) VMware Infrastructure
Systems Management
1 12 (100.00%) SCCM
Vendors
1 12 (100.00%) Microsoft
1 12 (100.00%) VMware
1 12 (100.00%) Kaspersky
2 11 (91.67%) Apple
2 11 (91.67%) Cisco
3 1 (8.333%) McAfee