The table below looks at the statistics for CTI skills in IT contracts advertised for the South East region. Included is a guide to the average contractor rates offered in IT contracts that have cited CTI over the 3 months to 17 April 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
17 Apr 2015
Same period 2014 Same period 2013
Computer Telephony Integration (CTI)
Rank 264 247 227
Rank change year-on-year
-17 -20
Contract jobs citing CTI 3 1 9
As % of all contract IT jobs located in the South East 0.030% 0.010% 0.11%
As % of the Communications & Networking category 0.15% 0.058% 0.54%
Number of daily rates quoted 1 1 6
Average daily rate
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£400 £325 £350
Average daily rate % change year-on-year
+23.07% -7.14%
UK excluding London average daily rate £375 £325 £419
% change year-on-year
+15.38% -22.38%
Number of hourly rates quoted 0 0 1
Average hourly rate - - £16.00
UK excluding London average hourly rate - - £16.00
CTI
England

The following table is for comparison with the above and provides statistics for the entire Communications & Networking category in contract jobs advertised in the South East region.

Communications & Networking Category
South East
Contract IT job ads with a match in the
Communications & Networking category
2016 1715 1660
As % of all contract IT jobs located in the South East 20.04% 17.61% 19.54%
Number of daily rates quoted 986 757 674
Average daily rate £350 £338 £303
Average daily rate % change year-on-year
+3.70% +11.57%
90% offered a daily rate of more than £175 £175 £180
10% offered a daily rate of more than £500 £475 £464
UK excluding London average daily rate £340 £340 £313
% change year-on-year
- +8.80%
Number of hourly rates quoted 92 130 156
Average hourly rate £36.00 £22.50 £22.50
Average hourly rate % change year-on-year
+60.00% -
90% offered a hourly rate of more than £15.50 £14.00 £12.00
10% offered a hourly rate of more than £43.00 £55.00 £37.50
UK excluding London average hourly rate £30.00 £21.00 £22.50
% change year-on-year
+42.85% -6.66%

CTI
Jobs Demand Trend in the South East

This chart provides a 3-month moving total of IT contractor jobs citing CTI across the South East region as a proportion of the total demand within the Communications & Networking category.

CTI Jobs Demand Trend in the South East

CTI
Daily Rate Trend in the South East

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing CTI across the South East region.

CTI Daily Rate Trend in the South East

CTI
Hourly Rate Trend in the South East

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing CTI across the South East region.

CTI Hourly Rate Trend in the South East

CTI
Contract Job Locations in the South East

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing CTI within the South East region over the 3 months to 17 April 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Berkshire +9 3 £400 +23.07%
Buckinghamshire - - - -
Hampshire - - - -
Surrey - - - -
West Sussex - - - -
CTI
England

CTI
Top 30 Related IT Skills in the South East

For the 6 months to 17 April 2015, IT contractor jobs across the South East region citing CTI also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited CTI.

1 4 (80.00%) Cisco
1 4 (80.00%) IVR
1 4 (80.00%) Cisco ICM
2 3 (60.00%) Telecoms
2 3 (60.00%) Finance
3 2 (40.00%) Wireless
3 2 (40.00%) Genesys
3 2 (40.00%) CRM
3 2 (40.00%) Cisco ICM Scripting
4 1 (20.00%) Cisco UCCX
4 1 (20.00%) Cisco CUCM
4 1 (20.00%) Verint
4 1 (20.00%) SC Cleared
4 1 (20.00%) Security Cleared
4 1 (20.00%) Cisco UCCE
4 1 (20.00%) Unified Communications
4 1 (20.00%) Retail
4 1 (20.00%) TOGAF
4 1 (20.00%) ERP
4 1 (20.00%) Broadband
4 1 (20.00%) PBX
4 1 (20.00%) Business Intelligence
4 1 (20.00%) B2B
4 1 (20.00%) SLA
4 1 (20.00%) Internet
4 1 (20.00%) Remedy
4 1 (20.00%) Java
4 1 (20.00%) VBScript
4 1 (20.00%) Oracle
4 1 (20.00%) Cisco IPCC

CTI
Top Related IT Skills in the South East by Category

For the 6 months to 17 April 2015, IT contractor jobs across the South East region citing CTI also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited CTI. Up to 20 skills are shown per category.

Communications & Networking
1 4 (80.00%) Cisco ICM
2 2 (40.00%) Wireless
3 1 (20.00%) Unified Communications
3 1 (20.00%) Broadband
3 1 (20.00%) PBX
3 1 (20.00%) Internet
General
1 3 (60.00%) Telecoms
1 3 (60.00%) Finance
2 1 (20.00%) Retail
Job Titles
1 2 (40.00%) Analyst
1 2 (40.00%) Network Analyst
1 2 (40.00%) Integration Analyst
1 2 (40.00%) Telephony Analyst
2 1 (20.00%) BSS Architect
2 1 (20.00%) OSS Solutions Architect
2 1 (20.00%) OSS Architect
2 1 (20.00%) Cisco Consultant
2 1 (20.00%) Consultant
2 1 (20.00%) Solutions Architect
2 1 (20.00%) Architect
Miscellaneous
1 4 (80.00%) IVR
Processes & Methodologies
1 2 (40.00%) CRM
1 2 (40.00%) Cisco ICM Scripting
2 1 (20.00%) ERP
2 1 (20.00%) Business Intelligence
2 1 (20.00%) B2B
2 1 (20.00%) TOGAF
Programming Languages
1 1 (20.00%) Java
1 1 (20.00%) VBScript
Qualifications
1 1 (20.00%) SC Cleared
1 1 (20.00%) Security Cleared
Quality Assurance & Compliance
1 1 (20.00%) SLA
Systems Management
1 1 (20.00%) Cisco IPCC
1 1 (20.00%) Cisco UCCE
1 1 (20.00%) Cisco UCCX
1 1 (20.00%) Cisco CUCM
Vendors
1 4 (80.00%) Cisco
2 2 (40.00%) Genesys
3 1 (20.00%) Remedy
3 1 (20.00%) Verint
3 1 (20.00%) Oracle