The table below looks at the statistics for CTI skills in IT contracts advertised for the England region. Included is a guide to the contractor rates offered in IT contracts that have cited CTI over the 3 months to 22 January 2017 with a comparison to the same period over the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
22 Jan 2017
Same period 2016 Same period 2015
Computer Telephony Integration (CTI)
UK / England
Rank 547 567 566
Rank change year-on-year
+20 -1
Contract jobs citing CTI 20 37 10
As % of all contract IT jobs located in England 0.049% 0.080% 0.022%
As % of the Communications & Networking category 0.32% 0.55% 0.15%
Number of daily rates quoted 15 23 6
Median daily rate £463 £473 £303
Median daily rate % change year-on-year
-2.11% +56.19%
90% offered a daily rate of more than £393 £265 £285
10% offered a daily rate of more than £598 £550 £495
UK excluding London median daily rate £431 £473 £295
% change year-on-year
-8.73% +60.16%
Number of hourly rates quoted 0 3 0
Median hourly rate - £45.00 -
UK excluding London median hourly rate - £45.00 -

The following table is for comparison with the above and provides statistics for the entire Communications & Networking category in contract jobs advertised in the England region.

Communications & Networking Category
England
Contract IT job ads with a match in the
Communications & Networking category
6183 6703 6864
As % of all contract IT jobs located in England 15.15% 14.41% 14.84%
Number of daily rates quoted 3807 3945 3944
Median daily rate £400 £400 £375
Median daily rate % change year-on-year
- +6.66%
90% offered a daily rate of more than £230 £245 £220
10% offered a daily rate of more than £550 £550 £500
UK excluding London median daily rate £370 £365 £350
% change year-on-year
+1.36% +4.28%
Number of hourly rates quoted 305 347 387
Median hourly rate £26.58 £27.05 £22.50
Median hourly rate % change year-on-year
-1.75% +20.22%
90% offered a hourly rate of more than £13.00 £13.90 £12.52
10% offered a hourly rate of more than £55.00 £50.00 £42.50
UK excluding London median hourly rate £25.00 £29.00 £24.00
% change year-on-year
-13.79% +20.83%

CTI
Jobs Demand Trend in England

The demand trend of contract jobs across the England region citing CTI as a proportion of all IT contracts with a match in the Communications & Networking category.

CTI Jobs Demand Trend in England

CTI
Daily Rate Trend in England

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing CTI across the England region.

CTI Daily Rate Trend in England

CTI
Daily Rate Histogram in England

This chart provides a histogram of daily rates quoted in contract IT jobs citing CTI across the England region over the 3 months to 22 January 2017.

CTI Daily Rate Histogram in England

CTI
Hourly Rate Trend in England

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing CTI across the England region.

CTI Hourly Rate Trend in England

CTI
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing CTI within the England region over the 3 months to 22 January 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
South East +17 10 £425 +78.94% 3
London +5 8 £595 +48.75%
North East - 2 £500 -
CTI
UK

CTI
Top 30 Related IT Skills in England

For the 6 months to 22 January 2017, IT contractor jobs citing CTI also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the England region with a requirement for CTI.

1 18 (42.86%) Cisco
1 18 (42.86%) IVR
2 11 (26.19%) Risk Management
2 11 (26.19%) SC Cleared
2 11 (26.19%) Security Cleared
3 10 (23.81%) VoIP
4 9 (21.43%) PBX
4 9 (21.43%) Telecoms
5 8 (19.05%) Project Management
6 7 (16.67%) PSTN
6 7 (16.67%) CCNP
6 7 (16.67%) Cisco Certification
6 7 (16.67%) Unix
6 7 (16.67%) CRM
6 7 (16.67%) Migration
6 7 (16.67%) High Availability
6 7 (16.67%) Cisco CUCM
7 6 (14.29%) Security Architecture
7 6 (14.29%) Unified Communications
7 6 (14.29%) User Acceptance Testing
7 6 (14.29%) Disaster Recovery
8 5 (11.90%) Data Security
8 5 (11.90%) Security Management
8 5 (11.90%) Management Information System
8 5 (11.90%) Linux
8 5 (11.90%) Avaya
8 5 (11.90%) CCNA
8 5 (11.90%) PostgreSQL
8 5 (11.90%) CentOS
8 5 (11.90%) Red Hat Enterprise Linux

CTI
Top Related IT Skills in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (2.38%) CMS
1 1 (2.38%) Skype for Business
Applications
1 3 (7.14%) MS Office
2 1 (2.38%) MS Project
Business Applications
1 1 (2.38%) Dynamics CRM
Communications & Networking
1 10 (23.81%) VoIP
2 9 (21.43%) PBX
3 7 (16.67%) PSTN
4 6 (14.29%) Unified Communications
5 5 (11.90%) Cisco Nexus
6 3 (7.14%) Cisco IPT
6 3 (7.14%) H.323
6 3 (7.14%) LAN
6 3 (7.14%) WAN
7 2 (4.76%) Cisco ICM
7 2 (4.76%) IP Telephony
8 1 (2.38%) DPNSS
8 1 (2.38%) Firewall
8 1 (2.38%) Intelligent Network
8 1 (2.38%) MGCP
8 1 (2.38%) MPLS
8 1 (2.38%) Network Security
8 1 (2.38%) RTP
8 1 (2.38%) Skype
8 1 (2.38%) Softphone
Database & Business Intelligence
1 5 (11.90%) PostgreSQL
2 1 (2.38%) DB2
2 1 (2.38%) IBM InfoSphere
Development Applications
1 4 (9.52%) JIRA
2 2 (4.76%) Git (software)
2 2 (4.76%) Jenkins
General
1 9 (21.43%) Telecoms
2 4 (9.52%) Finance
3 1 (2.38%) Banking
3 1 (2.38%) Investment Banking
3 1 (2.38%) Marketing
3 1 (2.38%) Multimedia
Job Titles
1 9 (21.43%) Architect
2 7 (16.67%) Administrator
3 6 (14.29%) Analyst
3 6 (14.29%) Security Architect
4 5 (11.90%) Unified Communications Engineer
5 4 (9.52%) Cisco Administrator
5 4 (9.52%) Security Analyst
5 4 (9.52%) Systems Administrator
5 4 (9.52%) Unix Administrator
5 4 (9.52%) Unix Systems Administrator
6 3 (7.14%) Project Manager
6 3 (7.14%) Solutions Architect
7 2 (4.76%) Consultant
7 2 (4.76%) Network Engineer
7 2 (4.76%) PMO Officer
7 2 (4.76%) Siebel Administrator
7 2 (4.76%) Telephony Manager
8 1 (2.38%) Call Centre Engineer
8 1 (2.38%) Cisco Consultant
8 1 (2.38%) Portfolio Planner
Libraries, Frameworks & Software Standards
1 3 (7.14%) Middleware
1 3 (7.14%) Web Services
2 1 (2.38%) .NET
2 1 (2.38%) CCXML
2 1 (2.38%) RFC 2833
2 1 (2.38%) VXML
Miscellaneous
1 18 (42.86%) IVR
2 5 (11.90%) Management Information System
3 3 (7.14%) Freedom of Information
3 3 (7.14%) Freedom of Information Act
4 2 (4.76%) Data Centre
4 2 (4.76%) Handset
5 1 (2.38%) Analytical Skills
5 1 (2.38%) AS400
5 1 (2.38%) Equities
5 1 (2.38%) Fixed Income
5 1 (2.38%) Foreign Exchange (FX)
5 1 (2.38%) iSeries
5 1 (2.38%) Reference Data
5 1 (2.38%) Statistics
5 1 (2.38%) Video Conferencing
Operating Systems
1 7 (16.67%) Unix
2 5 (11.90%) CentOS
2 5 (11.90%) Linux
2 5 (11.90%) Red Hat Enterprise Linux
3 3 (7.14%) Solaris
4 2 (4.76%) AIX
Processes & Methodologies
1 11 (26.19%) Risk Management
2 8 (19.05%) Project Management
3 7 (16.67%) CRM
3 7 (16.67%) High Availability
3 7 (16.67%) Migration
4 6 (14.29%) Disaster Recovery
4 6 (14.29%) Security Architecture
4 6 (14.29%) User Acceptance Testing
5 5 (11.90%) Data Security
5 5 (11.90%) Security Management
6 4 (9.52%) Stakeholder Management
6 4 (9.52%) WFM
7 3 (7.14%) Change Management
7 3 (7.14%) Data Architecture
7 3 (7.14%) Data Protection
7 3 (7.14%) Dependency Management
7 3 (7.14%) SOA
8 2 (4.76%) ETL
8 2 (4.76%) ITIL
8 2 (4.76%) ITSM
Programming Languages
1 3 (7.14%) SQL
2 1 (2.38%) C
2 1 (2.38%) C#
2 1 (2.38%) R
Qualifications
1 11 (26.19%) SC Cleared
1 11 (26.19%) Security Cleared
2 7 (16.67%) CCNP
2 7 (16.67%) Cisco Certification
3 5 (11.90%) CCNA
4 4 (9.52%) CCIE
4 4 (9.52%) CLAS
5 1 (2.38%) Degree
Quality Assurance & Compliance
1 2 (4.76%) PCI DSS
1 2 (4.76%) SLA
Systems Management
1 7 (16.67%) Cisco CUCM
2 4 (9.52%) Cisco UCCE
3 3 (7.14%) Cisco UCCX
4 2 (4.76%) Cisco IPCC
4 2 (4.76%) Packer
4 2 (4.76%) Puppet
Vendors
1 18 (42.86%) Cisco
2 5 (11.90%) Avaya
3 3 (7.14%) Microsoft
3 3 (7.14%) Red Hat
4 2 (4.76%) Genesys
4 2 (4.76%) Informatica
4 2 (4.76%) Siebel
5 1 (2.38%) BT
5 1 (2.38%) GENBAND
5 1 (2.38%) IBM
5 1 (2.38%) Infor
5 1 (2.38%) Oracle
5 1 (2.38%) Salesforce.com
5 1 (2.38%) TIBCO
5 1 (2.38%) Verint
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