The table below looks at the statistics for CTI skills in IT contracts advertised for the England region. Included is a guide to the contractor rates offered in IT contracts that have cited CTI over the 3 months to 2 May 2016 with a comparison to the same period over the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
2 May 2016
Same period 2015 Same period 2014
Computer Telephony Integration (CTI)
Rank 564 597 580
Rank change year-on-year
+33 -17
Contract jobs citing CTI 48 16 15
As % of all contract IT jobs located in England 0.094% 0.031% 0.030%
As % of the Communications & Networking category 0.62% 0.21% 0.22%
Number of daily rates quoted 36 8 5
Median daily rate £513 £495 £500
Median daily rate % change year-on-year
+3.53% -1.00%
90% offered a daily rate of more than £400 £388 £244
10% offered a daily rate of more than £575 £555 £620
UK excluding London median daily rate £434 £400 £140
% change year-on-year
+8.43% +185.71%
Number of hourly rates quoted 0 0 0
Median hourly rate - - -
UK excluding London median hourly rate - - -
CTI
UK

The following table is for comparison with the above and provides statistics for the entire Communications & Networking category in contract jobs advertised in the England region.

Communications & Networking Category
England
Contract IT job ads with a match in the
Communications & Networking category
7707 7775 6798
As % of all contract IT jobs located in England 15.08% 15.10% 13.48%
Number of daily rates quoted 4754 4296 3643
Median daily rate £393 £350 £360
Median daily rate % change year-on-year
+12.14% -2.77%
90% offered a daily rate of more than £240 £208 £200
10% offered a daily rate of more than £525 £500 £500
UK excluding London median daily rate £365 £340 £335
% change year-on-year
+7.35% +1.49%
Number of hourly rates quoted 295 423 380
Median hourly rate £26.00 £27.32 £20.00
Median hourly rate % change year-on-year
-4.81% +36.57%
90% offered a hourly rate of more than £12.00 £12.50 £12.20
10% offered a hourly rate of more than £47.83 £45.00 £40.50
UK excluding London median hourly rate £30.00 £30.00 £20.00
% change year-on-year
- +50.00%

CTI
Jobs Demand Trend in England

The demand trend of contract jobs across the England region citing CTI as a proportion of all IT contracts with a match in the Communications & Networking category.

CTI Jobs Demand Trend in England

CTI
Daily Rate Trend in England

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing CTI across the England region.

CTI Daily Rate Trend in England

CTI
Daily Rate Histogram in England

This chart provides a histogram of daily rates quoted in contract IT jobs citing CTI across the England region over the 3 months to 2 May 2016.

CTI Daily Rate Histogram in England

CTI
Hourly Rate Trend in England

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing CTI across the England region.

CTI Hourly Rate Trend in England

CTI
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing CTI within the England region over the 3 months to 2 May 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
London -8 27 £525 +6.06% 2
South East +3 17 £438 +9.37% 1
North West - 2 £375 -
South West - 1 £488 - 1
CTI
UK

CTI
Top 30 Related IT Skills in England

For the 6 months to 2 May 2016, IT contractor jobs citing CTI also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the England region with a requirement for CTI.

1 35 (41.67%) CRM
2 27 (32.14%) Data Centre
3 22 (26.19%) Avaya
4 20 (23.81%) Dynamics CRM
5 17 (20.24%) IVR
6 16 (19.05%) Firewall
7 15 (17.86%) Service Management
8 14 (16.67%) Microsoft
9 13 (15.48%) VoIP
9 13 (15.48%) Genesys
9 13 (15.48%) Cloud Computing
10 12 (14.29%) WAN
10 12 (14.29%) Cisco
11 11 (13.10%) C#
12 10 (11.90%) Security Cleared
12 10 (11.90%) Windows
12 10 (11.90%) MS Excel
13 9 (10.71%) LAN
13 9 (10.71%) EMC
13 9 (10.71%) PRINCE2
13 9 (10.71%) SOA
13 9 (10.71%) Web Services
13 9 (10.71%) H.323
13 9 (10.71%) XAML
13 9 (10.71%) Agile Software Development
13 9 (10.71%) Team Foundation Server
13 9 (10.71%) SC Cleared
14 8 (9.52%) Unit Testing
14 8 (9.52%) Windows Server
14 8 (9.52%) SAP Data Services

CTI
Top Related IT Skills in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 5 (5.95%) SharePoint
2 3 (3.57%) IIS
3 1 (1.19%) MQSeries
Applications
1 10 (11.90%) MS Excel
2 3 (3.57%) MS Project
Business Applications
1 20 (23.81%) Dynamics CRM
2 7 (8.33%) Radian6
3 3 (3.57%) Unit4 Business World
4 2 (2.38%) SAP CRM
Cloud Services
1 13 (15.48%) Cloud Computing
2 4 (4.76%) Amazon AWS
2 4 (4.76%) Boomi
2 4 (4.76%) Microsoft Azure
3 3 (3.57%) SaaS
Communications & Networking
1 16 (19.05%) Firewall
2 13 (15.48%) VoIP
3 12 (14.29%) WAN
4 9 (10.71%) H.323
4 9 (10.71%) LAN
5 5 (5.95%) TCP/IP
6 4 (4.76%) SMS
7 3 (3.57%) ADSL
7 3 (3.57%) DHCP
7 3 (3.57%) DNS
7 3 (3.57%) FTP
7 3 (3.57%) ISDN
7 3 (3.57%) MPLS
7 3 (3.57%) MRTG
7 3 (3.57%) Network Security
7 3 (3.57%) PBX
7 3 (3.57%) RTP
7 3 (3.57%) VLAN
7 3 (3.57%) VPN
7 3 (3.57%) VSAT
Database & Business Intelligence
1 8 (9.52%) SAP Data Services
2 2 (2.38%) SQL Server
3 1 (1.19%) Oracle Database
3 1 (1.19%) Siebel EIM
Development Applications
1 9 (10.71%) Team Foundation Server
2 2 (2.38%) Jasmine
2 2 (2.38%) Moq
2 2 (2.38%) Visual Studio
General
1 8 (9.52%) Finance
2 6 (7.14%) Marketing
3 4 (4.76%) Banking
4 3 (3.57%) Billing
4 3 (3.57%) Telecoms
5 1 (1.19%) Greek Language
Job Titles
1 21 (25.00%) Architect
2 12 (14.29%) Developer
2 12 (14.29%) Solutions Architect
3 11 (13.10%) CRM Developer
4 10 (11.90%) Designer
4 10 (11.90%) Security Designer
5 8 (9.52%) Avaya Specialist
5 8 (9.52%) Consultant
5 8 (9.52%) Head of Infrastructure
5 8 (9.52%) Head of Security
6 7 (8.33%) CRM Consultant
7 6 (7.14%) Analyst
7 6 (7.14%) Dynamics CRM Developer
8 5 (5.95%) Project Manager
9 4 (4.76%) Banking Analyst
9 4 (4.76%) Banking Business Analyst
9 4 (4.76%) Business Analyst
9 4 (4.76%) Financial Analyst
9 4 (4.76%) SAP Developer
9 4 (4.76%) Security Architect
Libraries, Frameworks & Software Standards
1 9 (10.71%) Web Services
2 8 (9.52%) SAML
3 7 (8.33%) .NET
4 6 (7.14%) REST
4 6 (7.14%) XML
5 4 (4.76%) RFC 2833
6 2 (2.38%) COM
6 2 (2.38%) LINQ
6 2 (2.38%) NHibernate
6 2 (2.38%) SOAP
6 2 (2.38%) STL
6 2 (2.38%) WCF
7 1 (1.19%) HTML
Miscellaneous
1 27 (32.14%) Data Centre
2 17 (20.24%) IVR
3 7 (8.33%) Analytical Skills
3 7 (8.33%) Social Media
4 6 (7.14%) Data Integration
5 4 (4.76%) Mobile App
6 3 (3.57%) Client/Server
6 3 (3.57%) LLPG
7 2 (2.38%) Management Information System
8 1 (1.19%) AS400
Operating Systems
1 10 (11.90%) Windows
2 8 (9.52%) Windows Server
Processes & Methodologies
1 35 (41.67%) CRM
2 15 (17.86%) Service Management
3 9 (10.71%) Agile Software Development
3 9 (10.71%) PRINCE2
3 9 (10.71%) SOA
4 8 (9.52%) Data Modelling
4 8 (9.52%) Scrum
4 8 (9.52%) Service Delivery
4 8 (9.52%) Unit Testing
4 8 (9.52%) Workflow
5 7 (8.33%) Knowledge Management
5 7 (8.33%) Matrix Management
5 7 (8.33%) Technical Architecture
6 6 (7.14%) Business Intelligence
6 6 (7.14%) Migration
7 5 (5.95%) Campaign Management
7 5 (5.95%) Contact Management
7 5 (5.95%) Translating Business Requirements
8 4 (4.76%) Dependency Management
8 4 (4.76%) Workflow Development
Programming Languages
1 11 (13.10%) C#
2 9 (10.71%) XAML
3 4 (4.76%) SQL
4 2 (2.38%) C++
5 1 (1.19%) JavaScript
5 1 (1.19%) VB
5 1 (1.19%) VBScript
Qualifications
1 10 (11.90%) Security Cleared
2 9 (10.71%) SC Cleared
3 6 (7.14%) MBA
4 3 (3.57%) PRINCE2 Certification
4 3 (3.57%) PRINCE2 Practitioner
5 2 (2.38%) CCIE
5 2 (2.38%) Cisco Certification
5 2 (2.38%) Degree
Quality Assurance & Compliance
1 3 (3.57%) PCI DSS
2 1 (1.19%) ISO/IEC 27001
2 1 (1.19%) SLA
System Software
1 6 (7.14%) Microsoft App-V
2 3 (3.57%) Active Directory
Systems Management
1 2 (2.38%) McAfee ePO
2 1 (1.19%) Cisco CUCM
Vendors
1 22 (26.19%) Avaya
2 14 (16.67%) Microsoft
3 13 (15.48%) Genesys
4 12 (14.29%) Cisco
5 9 (10.71%) EMC
6 8 (9.52%) SAP
7 6 (7.14%) Citrix
8 4 (4.76%) Dell
8 4 (4.76%) hybris
9 3 (3.57%) CheckPoint
9 3 (3.57%) SolarWinds
10 2 (2.38%) Capita
10 2 (2.38%) Intel Security
10 2 (2.38%) IPFX
10 2 (2.38%) Salesforce.com
11 1 (1.19%) IBM
11 1 (1.19%) Oracle
11 1 (1.19%) Siebel