The first table below looks at the demand for CTI skills in IT contracts advertised for the England region. Included is a guide to the average contractor rates offered in IT contracts that have cited CTI over the 3 months to 24 April 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Communications & Networking category for the England region.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
24 Apr 2014
Same period 2013 Same period 2012
Computer Telephony Integration (CTI)
Rank 547 479 527
Rank change year-on-year
-68 +48
Contract jobs citing CTI 17 37 40
As % of all contract IT jobs located in England 0.034% 0.086% 0.072%
As % of the Communications & Networking category 0.26% 0.56% 0.47%
Number of daily rates quoted 5 26 19
Average daily rate £500 £413 £425
Average daily rate % change year-on-year
+21.21% -2.94%
90% offered a daily rate of more than £244 £278 £142
10% offered a daily rate of more than £620 £520 £541
UK excluding London average daily rate £140 £425 £513
% change year-on-year
-67.05% -17.07%
Number of hourly rates quoted 0 3 0
Average hourly rate - £25.00 -
UK excluding London average hourly rate - £16.00 -
Communications & Networking Category
England
Contract IT job ads with a match in the
Communications & Networking category
6492 6597 8506
As % of all contract IT jobs located in England 13.06% 15.34% 15.34%
Number of daily rates quoted 3497 3387 4071
Average daily rate £360 £350 £375
Average daily rate % change year-on-year
+2.85% -6.66%
90% offered a daily rate of more than £200 £200 £215
10% offered a daily rate of more than £500 £500 £500
UK excluding London average daily rate £338 £315 £325
% change year-on-year
+7.14% -3.07%
Number of hourly rates quoted 359 538 562
Average hourly rate £20.00 £21.73 £27.00
Average hourly rate % change year-on-year
-7.96% -19.51%
90% offered a hourly rate of more than £12.50 £12.50 £13.50
10% offered a hourly rate of more than £45.00 £44.50 £45.00
UK excluding London average hourly rate £20.00 £22.50 £27.50
% change year-on-year
-11.11% -18.18%
CTI
UK

CTI
Jobs Demand Trend in England

This chart provides a 3-month moving total of IT contractor jobs citing CTI across the England region as a proportion of the total demand within the Communications & Networking category.

CTI Jobs Demand Trend in England

CTI
Daily Rate Trend in England

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing CTI across the England region.

CTI Daily Rate Trend in England

CTI
Daily Rate Histogram in England

This chart provides a histogram of daily rates quoted in contract IT jobs citing CTI across the England region over the 3 months to 24 April 2014.

CTI Daily Rate Histogram in England

CTI
Hourly Rate Trend in England

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing CTI across the England region.

CTI Hourly Rate Trend in England

CTI
Contract Job Locations in England

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing CTI within the England region over the 3 months to 24 April 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Find
Job
Vacancies
London -18 12 £538 +53.57% 1
North West -19 4 £140 -75.65%
Yorkshire -20 1 - -
East Midlands - - - -
Midlands - - - -
South East - - - - 2
South West - - - - 1
West Midlands - - - -
East of England - - - -
CTI
UK

CTI
Top 30 Related IT Skills in England

For the 6 months to 24 April 2014, IT contractor jobs across the England region citing CTI also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited CTI.

1 18 (36.73%) IVR
2 14 (28.57%) Avaya
3 13 (26.53%) CRM
4 12 (24.49%) Telecoms
4 12 (24.49%) Windows
5 11 (22.45%) LAN
5 11 (22.45%) WAN
6 10 (20.41%) OO
6 10 (20.41%) Firewall
7 9 (18.37%) Linux
7 9 (18.37%) C#
7 9 (18.37%) .NET
7 9 (18.37%) TCP/IP
8 8 (16.33%) HTML
8 8 (16.33%) SQL Server
8 8 (16.33%) WFM
9 7 (14.29%) Network Security
9 7 (14.29%) Microsoft
10 6 (12.24%) Disaster Recovery
10 6 (12.24%) SAP CRM
10 6 (12.24%) VPN
10 6 (12.24%) ABAP
10 6 (12.24%) Visual Studio
10 6 (12.24%) SAP
10 6 (12.24%) C++
10 6 (12.24%) COM
10 6 (12.24%) SOAP
10 6 (12.24%) XML
10 6 (12.24%) Multithreading
11 5 (10.20%) Moq

CTI
Top Related IT Skills in England by Category

For the 6 months to 24 April 2014, IT contractor jobs across the England region citing CTI also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited CTI. Up to 20 skills are shown per category.

Application Platforms
1 1 (2.04%) Tomcat
1 1 (2.04%) MS Exchange
1 1 (2.04%) CMS
Applications
1 1 (2.04%) MS Excel
1 1 (2.04%) MS PowerPoint
Business Applications
1 6 (12.24%) SAP CRM
2 3 (6.12%) SAP IS-U
3 2 (4.08%) Oracle EBS R12
3 2 (4.08%) Oracle EBS
3 2 (4.08%) Oracle Applications
Communications & Networking
1 11 (22.45%) LAN
1 11 (22.45%) WAN
2 10 (20.41%) Firewall
3 9 (18.37%) TCP/IP
4 7 (14.29%) Network Security
5 6 (12.24%) VPN
6 5 (10.20%) DNS
6 5 (10.20%) PBX
6 5 (10.20%) Internet
7 3 (6.12%) MPLS
7 3 (6.12%) DHCP
7 3 (6.12%) VoIP
8 2 (4.08%) ADSL
8 2 (4.08%) IPv4
8 2 (4.08%) IPv6
8 2 (4.08%) Ethernet
8 2 (4.08%) IPsec
8 2 (4.08%) Softphone
9 1 (2.04%) VLAN
9 1 (2.04%) H.323
Database & Business Intelligence
1 8 (16.33%) SQL Server
2 3 (6.12%) Oracle BI EE
3 2 (4.08%) Oracle Database 12c
3 2 (4.08%) Oracle Database
3 2 (4.08%) Relational Database
3 2 (4.08%) Oracle Discoverer
3 2 (4.08%) RDBMS
3 2 (4.08%) Oracle Database 10g
3 2 (4.08%) Oracle Database 11g
4 1 (2.04%) MongoDB
Development Applications
1 6 (12.24%) Visual Studio
2 5 (10.20%) Team Foundation Server
2 5 (10.20%) Moq
3 1 (2.04%) Rational DOORS
General
1 12 (24.49%) Telecoms
2 5 (10.20%) Multimedia
3 4 (8.16%) Finance
4 3 (6.12%) Marketing
5 2 (4.08%) Dutch Language
5 2 (4.08%) French Language
5 2 (4.08%) Publishing
5 2 (4.08%) Norwegian Language
5 2 (4.08%) Portuguese Language
5 2 (4.08%) Swedish Language
6 1 (2.04%) Investment Banking
6 1 (2.04%) Financial Institution
6 1 (2.04%) Military
6 1 (2.04%) Banking
6 1 (2.04%) Greek Language
6 1 (2.04%) Italian Language
Job Titles
1 13 (26.53%) Developer
2 12 (24.49%) Consultant
3 7 (14.29%) Analyst
4 6 (12.24%) SAP Developer
4 6 (12.24%) CRM Developer
4 6 (12.24%) SAP CRM Developer
5 5 (10.20%) .NET Developer
5 5 (10.20%) C# Developer
6 4 (8.16%) Architect
6 4 (8.16%) Business Analyst
6 4 (8.16%) C# .NET Developer
7 3 (6.12%) Senior Manager
7 3 (6.12%) Project Manager
8 2 (4.08%) Network Consultant
8 2 (4.08%) Technical Architect
8 2 (4.08%) Senior Consultant
8 2 (4.08%) Help Desk Analyst
8 2 (4.08%) DBA
8 2 (4.08%) Siebel Consultant
8 2 (4.08%) Senior Business Analyst
Libraries, Frameworks & Software Standards
1 9 (18.37%) .NET
2 8 (16.33%) HTML
3 6 (12.24%) XML
3 6 (12.24%) COM
3 6 (12.24%) SOAP
4 5 (10.20%) LINQ
5 4 (8.16%) Web Services
6 3 (6.12%) JTAPI
6 3 (6.12%) SAP BSP
7 2 (4.08%) Middleware
7 2 (4.08%) ASP.NET
8 1 (2.04%) ATL
8 1 (2.04%) MFC
8 1 (2.04%) STL
8 1 (2.04%) Servlets
8 1 (2.04%) WCF
8 1 (2.04%) WinForms
Miscellaneous
1 18 (36.73%) IVR
2 3 (6.12%) FMCG
2 3 (6.12%) Client/Server
Operating Systems
1 12 (24.49%) Windows
2 9 (18.37%) Linux
3 5 (10.20%) Solaris
4 3 (6.12%) UNIX
5 1 (2.04%) Windows 2000
5 1 (2.04%) Windows XP
Processes & Methodologies
1 13 (26.53%) CRM
2 10 (20.41%) OO
3 8 (16.33%) WFM
4 6 (12.24%) Multithreading
4 6 (12.24%) Disaster Recovery
5 5 (10.20%) OOD
5 5 (10.20%) Change Management
6 4 (8.16%) TOGAF
7 3 (6.12%) Service Delivery
7 3 (6.12%) E-Commerce
7 3 (6.12%) Software Distribution
7 3 (6.12%) Campaign Management
7 3 (6.12%) High Availability
7 3 (6.12%) Requirements Management
8 2 (4.08%) Analytics
8 2 (4.08%) Business Intelligence
8 2 (4.08%) Business Analysis
8 2 (4.08%) GAP Analysis
9 1 (2.04%) ITSM
9 1 (2.04%) MVC
Programming Languages
1 9 (18.37%) C#
2 6 (12.24%) C++
2 6 (12.24%) ABAP
3 5 (10.20%) JavaScript
4 3 (6.12%) Java
5 2 (4.08%) SQL
5 2 (4.08%) Python
5 2 (4.08%) Shell Script
5 2 (4.08%) Ruby
Qualifications
1 4 (8.16%) Degree
2 2 (4.08%) Security Cleared
3 1 (2.04%) PRINCE2 Certification
3 1 (2.04%) CTC Cleared
Quality Assurance & Compliance
1 1 (2.04%) ISO/IEC 17799
1 1 (2.04%) BS15000
System Software
1 5 (10.20%) Active Directory
2 3 (6.12%) VMware Infrastructure
2 3 (6.12%) vSphere
2 3 (6.12%) VMware ESXi
3 2 (4.08%) Oracle RMAN
Systems Management
1 3 (6.12%) Cisco CUCM
2 2 (4.08%) Oracle Enterprise Manager
2 2 (4.08%) Data Guard
Vendors
1 14 (28.57%) Avaya
2 7 (14.29%) Microsoft
3 6 (12.24%) SAP
4 5 (10.20%) Genesys
4 5 (10.20%) Verint
5 3 (6.12%) VMware
5 3 (6.12%) Salesforce.com
5 3 (6.12%) Siebel
5 3 (6.12%) Cisco
6 2 (4.08%) Nortel
6 2 (4.08%) Oracle
6 2 (4.08%) Business Objects
6 2 (4.08%) Mercator
7 1 (2.04%) Citrix
7 1 (2.04%) IBM