The table below looks at the statistics for CTI skills in IT contracts advertised for the England region. Included is a guide to the average contractor rates offered in IT contracts that have cited CTI over the 3 months to 24 April 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
24 Apr 2015
Same period 2014 Same period 2013
Computer Telephony Integration (CTI)
Rank 567 565 488
Rank change year-on-year
-2 -77
Contract jobs citing CTI 16 17 38
As % of all contract IT jobs located in England 0.032% 0.034% 0.087%
As % of the Communications & Networking category 0.21% 0.26% 0.56%
Number of daily rates quoted 7 5 27
Average daily rate
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of your Daily Rate
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£495 £500 £413
Average daily rate % change year-on-year
-1.00% +21.21%
90% offered a daily rate of more than £382 £244 £275
10% offered a daily rate of more than £558 £620 £519
UK excluding London average daily rate £375 £140 £419
% change year-on-year
+167.85% -66.56%
Number of hourly rates quoted 0 0 3
Average hourly rate - - £25.00
UK excluding London average hourly rate - - £16.00
CTI
UK

The following table is for comparison with the above and provides statistics for the entire Communications & Networking category in contract jobs advertised in the England region.

Communications & Networking Category
England
Contract IT job ads with a match in the
Communications & Networking category
7512 6620 6770
As % of all contract IT jobs located in England 14.86% 13.16% 15.48%
Number of daily rates quoted 4165 3561 3488
Average daily rate £350 £363 £350
Average daily rate % change year-on-year
-3.44% +3.57%
90% offered a daily rate of more than £213 £200 £200
10% offered a daily rate of more than £500 £500 £500
UK excluding London average daily rate £340 £338 £315
% change year-on-year
+0.74% +7.14%
Number of hourly rates quoted 399 372 540
Average hourly rate £28.00 £20.00 £21.73
Average hourly rate % change year-on-year
+40.00% -7.96%
90% offered a hourly rate of more than £12.50 £12.50 £12.50
10% offered a hourly rate of more than £45.00 £45.00 £43.10
UK excluding London average hourly rate £30.00 £20.00 £22.50
% change year-on-year
+50.00% -11.11%

CTI
Jobs Demand Trend in England

This chart provides a 3-month moving total of IT contractor jobs citing CTI across the England region as a proportion of the total demand within the Communications & Networking category.

CTI Jobs Demand Trend in England

CTI
Daily Rate Trend in England

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing CTI across the England region.

CTI Daily Rate Trend in England

CTI
Daily Rate Histogram in England

This chart provides a histogram of daily rates quoted in contract IT jobs citing CTI across the England region over the 3 months to 24 April 2015.

CTI Daily Rate Histogram in England

CTI
Hourly Rate Trend in England

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing CTI across the England region.

CTI Hourly Rate Trend in England

CTI
Contract Job Locations in England

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing CTI within the England region over the 3 months to 24 April 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
London +1 8 £495 -7.90% 1
East Midlands - 3 - - 1
South East - 3 £400 - 3
Yorkshire -16 2 £500 - 1
CTI
UK

CTI
Top 30 Related IT Skills in England

For the 6 months to 24 April 2015, IT contractor jobs across the England region citing CTI also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited CTI.

1 14 (56.00%) IVR
2 11 (44.00%) CRM
3 8 (32.00%) Web Services
4 7 (28.00%) .NET
4 7 (28.00%) SQL
4 7 (28.00%) SOAP
4 7 (28.00%) Cisco
4 7 (28.00%) Telecoms
4 7 (28.00%) Finance
5 6 (24.00%) Change Management
5 6 (24.00%) C#
5 6 (24.00%) ASP.NET
5 6 (24.00%) Dynamics CRM
5 6 (24.00%) Marketing
5 6 (24.00%) JSON
5 6 (24.00%) WCF
5 6 (24.00%) REST
6 5 (20.00%) PBX
7 4 (16.00%) VoIP
7 4 (16.00%) Siebel
7 4 (16.00%) Publishing
7 4 (16.00%) FMCG
7 4 (16.00%) Cisco ICM
7 4 (16.00%) Campaign Management
8 3 (12.00%) Degree
8 3 (12.00%) Computer Science
8 3 (12.00%) Social Media
8 3 (12.00%) Avaya
8 3 (12.00%) Clustering
8 3 (12.00%) SOA

CTI
Top Related IT Skills in England by Category

For the 6 months to 24 April 2015, IT contractor jobs across the England region citing CTI also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited CTI. Up to 20 skills are shown per category.

Application Platforms
1 2 (8.00%) CMS
Business Applications
1 6 (24.00%) Dynamics CRM
2 2 (8.00%) Radian6
Cloud Services
1 1 (4.00%) Force.com
1 1 (4.00%) Heroku
Communications & Networking
1 5 (20.00%) PBX
2 4 (16.00%) VoIP
2 4 (16.00%) Cisco ICM
3 2 (8.00%) ISDN
3 2 (8.00%) Firewall
3 2 (8.00%) Wireless
3 2 (8.00%) IP Telephony
4 1 (4.00%) Cisco IPT
4 1 (4.00%) Unified Communications
4 1 (4.00%) PABX
4 1 (4.00%) QSIG
4 1 (4.00%) H.323
4 1 (4.00%) Internet
4 1 (4.00%) LAN
4 1 (4.00%) Broadband
4 1 (4.00%) WAN
General
1 7 (28.00%) Telecoms
1 7 (28.00%) Finance
2 6 (24.00%) Marketing
3 4 (16.00%) Publishing
4 1 (4.00%) Retail
4 1 (4.00%) French Language
4 1 (4.00%) German Language
4 1 (4.00%) Back Office
Job Titles
1 7 (28.00%) Analyst
2 4 (16.00%) Architect
2 4 (16.00%) Business Analyst
2 4 (16.00%) Siebel Analyst
2 4 (16.00%) Siebel Business Analyst
3 3 (12.00%) Consultant
3 3 (12.00%) Solutions Architect
4 2 (8.00%) Systems Engineer
4 2 (8.00%) Network Analyst
4 2 (8.00%) Developer
4 2 (8.00%) Voice Engineer
4 2 (8.00%) Integration Analyst
4 2 (8.00%) CRM Architect
4 2 (8.00%) Telephony Analyst
5 1 (4.00%) AWS Developer
5 1 (4.00%) BSS Architect
5 1 (4.00%) OSS Solutions Architect
5 1 (4.00%) Microsoft Consultant
5 1 (4.00%) VoIP Engineer
5 1 (4.00%) Cisco Consultant
Libraries, Frameworks & Software Standards
1 8 (32.00%) Web Services
2 7 (28.00%) .NET
2 7 (28.00%) SOAP
3 6 (24.00%) ASP.NET
3 6 (24.00%) JSON
3 6 (24.00%) WCF
3 6 (24.00%) REST
4 2 (8.00%) XML
5 1 (4.00%) Visualforce
5 1 (4.00%) Middleware
5 1 (4.00%) CSS
5 1 (4.00%) DHTML
5 1 (4.00%) HTML
Miscellaneous
1 14 (56.00%) IVR
2 4 (16.00%) FMCG
3 3 (12.00%) Computer Science
3 3 (12.00%) Social Media
3 3 (12.00%) Clustering
4 2 (8.00%) Handset
4 2 (8.00%) Mobile App
5 1 (4.00%) Data Structures
5 1 (4.00%) Enterprise Software
Operating Systems
1 2 (8.00%) Windows
1 2 (8.00%) Windows Server 2003
1 2 (8.00%) Windows Server 2008
1 2 (8.00%) Windows Server 2012
Processes & Methodologies
1 11 (44.00%) CRM
2 6 (24.00%) Change Management
3 4 (16.00%) Campaign Management
4 3 (12.00%) SOA
5 2 (8.00%) Data Modelling
5 2 (8.00%) Disaster Recovery
5 2 (8.00%) Project Management
5 2 (8.00%) User Acceptance Testing
5 2 (8.00%) Master Data Management
5 2 (8.00%) Problem Management
5 2 (8.00%) Incident Management
5 2 (8.00%) Data Management
5 2 (8.00%) Cisco ICM Scripting
6 1 (4.00%) Coaching
6 1 (4.00%) TOGAF
6 1 (4.00%) Speech Recognition
6 1 (4.00%) Knowledge Management
6 1 (4.00%) Agile Software Development
6 1 (4.00%) Load Balancing
6 1 (4.00%) Technical Architecture
Programming Languages
1 7 (28.00%) SQL
2 6 (24.00%) C#
3 3 (12.00%) Java
4 1 (4.00%) Apex Code
4 1 (4.00%) JavaScript
4 1 (4.00%) PHP
4 1 (4.00%) VBScript
4 1 (4.00%) VB
4 1 (4.00%) C++
Qualifications
1 3 (12.00%) Degree
2 1 (4.00%) SC Cleared
2 1 (4.00%) Security Cleared
2 1 (4.00%) CCVP
2 1 (4.00%) CCNA
2 1 (4.00%) Cisco Certification
Quality Assurance & Compliance
1 2 (8.00%) QA
1 2 (8.00%) SLA
Systems Management
1 2 (8.00%) Cisco CUCM
2 1 (4.00%) Cisco UCCX
2 1 (4.00%) Cisco UCCE
2 1 (4.00%) Cisco IPCC
Vendors
1 7 (28.00%) Cisco
2 4 (16.00%) Siebel
3 3 (12.00%) Avaya
3 3 (12.00%) Microsoft
4 2 (8.00%) Oracle
4 2 (8.00%) Genesys
4 2 (8.00%) Informatica
4 2 (8.00%) Salesforce.com
4 2 (8.00%) Pardot
4 2 (8.00%) ExactTarget
4 2 (8.00%) Conga
5 1 (4.00%) Speakerbus
5 1 (4.00%) Verint
5 1 (4.00%) Remedy
5 1 (4.00%) Syntegra