The table below looks at the statistics for CTI skills in IT contracts advertised for the England region. Included is a guide to the average contractor rates offered in IT contracts that have cited CTI over the 3 months to 31 July 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
31 Jul 2015
Same period 2014 Same period 2013
Computer Telephony Integration (CTI)
Rank 568 558 537
Rank change year-on-year
-10 -21
Contract jobs citing CTI 27 12 19
As % of all contract IT jobs located in England 0.052% 0.024% 0.041%
As % of the Communications & Networking category 0.37% 0.17% 0.30%
Number of daily rates quoted 8 4 9
Average daily rate
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of your Daily Rate
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£351 £364 £550
Average daily rate % change year-on-year
-3.52% -33.86%
90% offered a daily rate of more than £325 £321 £120
10% offered a daily rate of more than £430 £414 £560
UK excluding London average daily rate £350 £400 £120
% change year-on-year
-12.50% +233.33%
Number of hourly rates quoted 0 0 3
Average hourly rate - - £16.70
UK excluding London average hourly rate - - £16.70
CTI
UK

The following table is for comparison with the above and provides statistics for the entire Communications & Networking category in contract jobs advertised in the England region.

Communications & Networking Category
England
Contract IT job ads with a match in the
Communications & Networking category
7232 6928 6398
As % of all contract IT jobs located in England 14.04% 14.04% 13.74%
Number of daily rates quoted 4204 3756 3407
Average daily rate £375 £363 £350
Average daily rate % change year-on-year
+3.44% +3.57%
90% offered a daily rate of more than £225 £210 £200
10% offered a daily rate of more than £513 £500 £500
UK excluding London average daily rate £350 £336 £320
% change year-on-year
+4.27% +4.88%
Number of hourly rates quoted 444 388 432
Average hourly rate £21.50 £20.00 £25.00
Average hourly rate % change year-on-year
+7.50% -20.00%
90% offered a hourly rate of more than £12.35 £12.00 £13.53
10% offered a hourly rate of more than £47.83 £42.50 £42.50
UK excluding London average hourly rate £21.76 £20.00 £25.50
% change year-on-year
+8.81% -21.56%

CTI
Jobs Demand Trend in England

This chart provides a 3-month moving total of IT contractor jobs citing CTI across the England region as a proportion of the total demand within the Communications & Networking category.

CTI Jobs Demand Trend in England

CTI
Daily Rate Trend in England

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing CTI across the England region.

CTI Daily Rate Trend in England

CTI
Daily Rate Histogram in England

This chart provides a histogram of daily rates quoted in contract IT jobs citing CTI across the England region over the 3 months to 31 July 2015.

CTI Daily Rate Histogram in England

CTI
Hourly Rate Trend in England

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing CTI across the England region.

CTI Hourly Rate Trend in England

CTI
Contract Job Locations in England

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing CTI within the England region over the 3 months to 31 July 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
London +7 15 £352 -9.20% 1
South East -5 6 £265 - 2
East Midlands +4 5 £350 -
North West - 1 £500 - 1
CTI
UK

CTI
Top 30 Related IT Skills in England

For the 6 months to 31 July 2015, IT contractor jobs across the England region citing CTI also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited CTI.

1 25 (58.14%) Cisco
2 22 (51.16%) VoIP
3 15 (34.88%) Telecoms
4 13 (30.23%) CRM
4 13 (30.23%) Avaya
4 13 (30.23%) Genesys
5 12 (27.91%) Cisco Certification
5 12 (27.91%) H.323
5 12 (27.91%) ISDN
5 12 (27.91%) Oracle
5 12 (27.91%) CMS
5 12 (27.91%) Tandberg
5 12 (27.91%) Video Conferencing
6 11 (25.58%) Degree
6 11 (25.58%) Computer Science
6 11 (25.58%) CCNP
7 10 (23.26%) CCNA
7 10 (23.26%) PBX
7 10 (23.26%) IVR
7 10 (23.26%) Avaya Modular Messaging
8 9 (20.93%) Cisco UCCX
8 9 (20.93%) Microsoft
9 8 (18.60%) Marketing
10 7 (16.28%) Clustering
10 7 (16.28%) Change Management
10 7 (16.28%) Windows
11 6 (13.95%) Windows Server 2003
11 6 (13.95%) Data Management
11 6 (13.95%) Windows Server 2008
11 6 (13.95%) Campaign Management

CTI
Top Related IT Skills in England by Category

For the 6 months to 31 July 2015, IT contractor jobs across the England region citing CTI also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited CTI. Up to 20 skills are shown per category.

Application Platforms
1 12 (27.91%) CMS
2 1 (2.33%) Lync
Applications
1 2 (4.65%) MS Excel
Business Applications
1 2 (4.65%) Radian6
2 1 (2.33%) Dynamics CRM
Cloud Services
1 1 (2.33%) Force.com
1 1 (2.33%) Heroku
Communications & Networking
1 22 (51.16%) VoIP
2 12 (27.91%) ISDN
2 12 (27.91%) H.323
3 10 (23.26%) Avaya Modular Messaging
3 10 (23.26%) PBX
4 4 (9.30%) Firewall
5 3 (6.98%) Cisco ICM
5 3 (6.98%) Network Security
6 2 (4.65%) LAN
6 2 (4.65%) WAN
7 1 (2.33%) TCP/IP
7 1 (2.33%) Internet
7 1 (2.33%) QSIG
7 1 (2.33%) Broadband
7 1 (2.33%) Unified Communications
7 1 (2.33%) Skype
7 1 (2.33%) Cisco IPT
7 1 (2.33%) IP Telephony
Database & Business Intelligence
1 1 (2.33%) SQL Server
Development Applications
1 1 (2.33%) Visual Studio
1 1 (2.33%) Moq
General
1 15 (34.88%) Telecoms
2 8 (18.60%) Marketing
3 5 (11.63%) Retail
3 5 (11.63%) Finance
4 2 (4.65%) Publishing
5 1 (2.33%) Banking
5 1 (2.33%) Back Office
5 1 (2.33%) French Language
5 1 (2.33%) German Language
Job Titles
1 12 (27.91%) Voice Engineer
2 10 (23.26%) Avaya Engineer
2 10 (23.26%) Architect
3 8 (18.60%) Solutions Architect
4 5 (11.63%) Systems Engineer
5 4 (9.30%) Analyst
5 4 (9.30%) Technical Architect
5 4 (9.30%) Senior Systems Engineer
5 4 (9.30%) VoIP Engineer
5 4 (9.30%) Senior VoIP Engineer
6 3 (6.98%) Technical Solutions Architect
6 3 (6.98%) Consultant
6 3 (6.98%) Network Engineer
6 3 (6.98%) Telephony Engineer
7 2 (4.65%) Siebel Business Analyst
7 2 (4.65%) Security Engineer
7 2 (4.65%) Network Security Engineer
7 2 (4.65%) Business Analyst
7 2 (4.65%) Cisco Consultant
7 2 (4.65%) Siebel Analyst
Libraries, Frameworks & Software Standards
1 4 (9.30%) SOAP
1 4 (9.30%) Web Services
1 4 (9.30%) REST
2 3 (6.98%) XML
2 3 (6.98%) .NET
3 2 (4.65%) JSON
3 2 (4.65%) WCF
4 1 (2.33%) LINQ
4 1 (2.33%) Visualforce
4 1 (2.33%) Middleware
4 1 (2.33%) NHibernate
4 1 (2.33%) ASP.NET
4 1 (2.33%) COM
4 1 (2.33%) CSS
4 1 (2.33%) STL
4 1 (2.33%) DHTML
4 1 (2.33%) HTML
Miscellaneous
1 12 (27.91%) Video Conferencing
2 11 (25.58%) Computer Science
3 10 (23.26%) IVR
4 7 (16.28%) Clustering
5 4 (9.30%) User Experience
6 3 (6.98%) Social Media
7 2 (4.65%) Mobile App
7 2 (4.65%) FMCG
7 2 (4.65%) Handset
8 1 (2.33%) Enterprise Software
8 1 (2.33%) Data Structures
8 1 (2.33%) Data Centre
Operating Systems
1 7 (16.28%) Windows
2 6 (13.95%) Windows Server 2003
2 6 (13.95%) Windows Server 2008
2 6 (13.95%) Windows Server 2012
Processes & Methodologies
1 13 (30.23%) CRM
2 7 (16.28%) Change Management
3 6 (13.95%) Data Management
3 6 (13.95%) Campaign Management
4 5 (11.63%) Incident Management
4 5 (11.63%) Problem Management
4 5 (11.63%) Disaster Recovery
5 4 (9.30%) SOA
6 3 (6.98%) Data Modelling
6 3 (6.98%) TOGAF
6 3 (6.98%) Cisco ICM Scripting
7 2 (4.65%) Coaching
7 2 (4.65%) Master Data Management
7 2 (4.65%) User Acceptance Testing
7 2 (4.65%) Project Management
8 1 (2.33%) OOP
8 1 (2.33%) Business Intelligence
8 1 (2.33%) B2B
8 1 (2.33%) OOD
8 1 (2.33%) ERP
Programming Languages
1 4 (9.30%) Java
2 2 (4.65%) C#
2 2 (4.65%) C++
2 2 (4.65%) SQL
2 2 (4.65%) VBScript
3 1 (2.33%) VB
3 1 (2.33%) Apex Code
3 1 (2.33%) JavaScript
3 1 (2.33%) PHP
Qualifications
1 12 (27.91%) Cisco Certification
2 11 (25.58%) CCNP
2 11 (25.58%) Degree
3 10 (23.26%) CCNA
4 1 (2.33%) CCVP
4 1 (2.33%) SC Cleared
4 1 (2.33%) Security Cleared
Quality Assurance & Compliance
1 3 (6.98%) SLA
2 2 (4.65%) QA
3 1 (2.33%) Dodd-Frank
Systems Management
1 9 (20.93%) Cisco UCCX
2 3 (6.98%) Cisco CUCM
3 2 (4.65%) Cisco UCCE
4 1 (2.33%) Cisco IPCC
Vendors
1 25 (58.14%) Cisco
2 13 (30.23%) Avaya
2 13 (30.23%) Genesys
3 12 (27.91%) Oracle
3 12 (27.91%) Tandberg
4 9 (20.93%) Microsoft
5 5 (11.63%) Salesforce.com
6 3 (6.98%) Polycom
7 2 (4.65%) Informatica
7 2 (4.65%) Siebel
7 2 (4.65%) Websense
7 2 (4.65%) Pardot
7 2 (4.65%) ExactTarget
7 2 (4.65%) Conga
8 1 (2.33%) Syntegra
8 1 (2.33%) Speakerbus
8 1 (2.33%) Pega
8 1 (2.33%) Verint
8 1 (2.33%) RightFax
8 1 (2.33%) Remedy