The table below looks at the statistics for CTI skills in IT contracts advertised for the England region. Included is a guide to the average contractor rates offered in IT contracts that have cited CTI over the 3 months to 15 September 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
15 Sep 2014
Same period 2013 Same period 2012
Computer Telephony Integration (CTI)
Rank 561 560 543
Rank change year-on-year
-1 -17
Contract jobs citing CTI 8 11 44
As % of all contract IT jobs located in England 0.015% 0.023% 0.081%
As % of the Communications & Networking category 0.10% 0.17% 0.52%
Number of daily rates quoted 4 7 20
Average daily rate
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of your Daily Rate
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£381 £450 £425
Average daily rate % change year-on-year
-15.27% +5.88%
90% offered a daily rate of more than £323 £400 £320
10% offered a daily rate of more than £519 £525 £605
UK excluding London average daily rate £425 £400 £400
% change year-on-year
+6.25% -
Number of hourly rates quoted 0 0 0
Average hourly rate - - -
UK excluding London average hourly rate - - -
CTI
UK

The following table is for comparison with the above and provides statistics for the entire Communications & Networking category in contract jobs advertised in the England region.

Communications & Networking Category
England
Contract IT job ads with a match in the
Communications & Networking category
7695 6640 8461
As % of all contract IT jobs located in England 14.81% 13.73% 15.65%
Number of daily rates quoted 4320 3693 3963
Average daily rate £370 £360 £350
Average daily rate % change year-on-year
+2.77% +2.85%
90% offered a daily rate of more than £225 £215 £208
10% offered a daily rate of more than £500 £500 £475
UK excluding London average daily rate £345 £325 £330
% change year-on-year
+6.15% -1.51%
Number of hourly rates quoted 423 364 632
Average hourly rate £21.75 £21.00 £22.50
Average hourly rate % change year-on-year
+3.57% -6.66%
90% offered a hourly rate of more than £12.50 £13.00 £12.50
10% offered a hourly rate of more than £45.00 £40.57 £45.00
UK excluding London average hourly rate £22.50 £22.50 £25.00
% change year-on-year
- -10.00%

CTI
Jobs Demand Trend in England

This chart provides a 3-month moving total of IT contractor jobs citing CTI across the England region as a proportion of the total demand within the Communications & Networking category.

CTI Jobs Demand Trend in England

CTI
Daily Rate Trend in England

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing CTI across the England region.

CTI Daily Rate Trend in England

CTI
Daily Rate Histogram in England

This chart provides a histogram of daily rates quoted in contract IT jobs citing CTI across the England region over the 3 months to 15 September 2014.

CTI Daily Rate Histogram in England

CTI
Hourly Rate Trend in England

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing CTI across the England region.

CTI Hourly Rate Trend in England

CTI
Contract Job Locations in England

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing CTI within the England region over the 3 months to 15 September 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
London +1 4 £381 -15.27%
South East - 2 £575 - 3
East of England - 1 - - 1
West Midlands - - - -
Yorkshire - - - -
East Midlands - - - - 3
CTI
UK

CTI
Top 30 Related IT Skills in England

For the 6 months to 15 September 2014, IT contractor jobs across the England region citing CTI also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited CTI.

1 9 (40.91%) CRM
2 6 (27.27%) Avaya
3 5 (22.73%) IVR
3 5 (22.73%) Analytical Skills
4 4 (18.18%) Legal
4 4 (18.18%) Operations Management
4 4 (18.18%) Marketing
4 4 (18.18%) Siebel
4 4 (18.18%) SQL Server
4 4 (18.18%) XML
4 4 (18.18%) .NET
5 3 (13.64%) C#
5 3 (13.64%) Java
5 3 (13.64%) SQL
5 3 (13.64%) Windows
5 3 (13.64%) Linux
5 3 (13.64%) Microsoft
5 3 (13.64%) Salesforce.com
5 3 (13.64%) Cisco
5 3 (13.64%) TCP/IP
5 3 (13.64%) Telecoms
5 3 (13.64%) Finance
5 3 (13.64%) Banking
5 3 (13.64%) Continuous Improvement
5 3 (13.64%) Analytics
6 2 (9.09%) Release Management
6 2 (9.09%) Oracle Database
6 2 (9.09%) Oracle BI Publisher
6 2 (9.09%) Retail
6 2 (9.09%) Agile Software Development

CTI
Top Related IT Skills in England by Category

For the 6 months to 15 September 2014, IT contractor jobs across the England region citing CTI also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited CTI. Up to 20 skills are shown per category.

Application Platforms
1 2 (9.09%) BizTalk Server
2 1 (4.55%) WebSphere
2 1 (4.55%) Lync
2 1 (4.55%) WebSphere Application Server
2 1 (4.55%) WebLogic
2 1 (4.55%) IIS
2 1 (4.55%) Apache
2 1 (4.55%) MQSeries
2 1 (4.55%) SharePoint
Applications
1 2 (9.09%) MS Excel
2 1 (4.55%) MS Office
Business Applications
1 2 (9.09%) SAP CRM
2 1 (4.55%) SAP Retail
2 1 (4.55%) Dynamics CRM
2 1 (4.55%) Oracle BPM
2 1 (4.55%) Oracle EBS
Communications & Networking
1 3 (13.64%) TCP/IP
2 2 (9.09%) VoIP
2 2 (9.09%) Softphone
3 1 (4.55%) IP Telephony
3 1 (4.55%) VLAN
3 1 (4.55%) Cisco IPT
3 1 (4.55%) Network Security
3 1 (4.55%) WAN
3 1 (4.55%) LAN
3 1 (4.55%) SMS
3 1 (4.55%) VPN
3 1 (4.55%) MPLS
3 1 (4.55%) H.323
Database & Business Intelligence
1 4 (18.18%) SQL Server
2 2 (9.09%) Oracle Database
2 2 (9.09%) Oracle BI Publisher
2 2 (9.09%) Data Warehouse
3 1 (4.55%) SQL Server 2000
3 1 (4.55%) SQL Server 2005
3 1 (4.55%) SQL Server 2008
3 1 (4.55%) Oracle Exadata
3 1 (4.55%) DB2
3 1 (4.55%) Oracle Reports
3 1 (4.55%) MySQL
Development Applications
1 1 (4.55%) LoadRunner
1 1 (4.55%) Lombardi
General
1 4 (18.18%) Legal
1 4 (18.18%) Marketing
2 3 (13.64%) Telecoms
2 3 (13.64%) Finance
2 3 (13.64%) Banking
3 2 (9.09%) Retail
3 2 (9.09%) Publishing
4 1 (4.55%) Automotive
4 1 (4.55%) Dutch Language
4 1 (4.55%) French Language
4 1 (4.55%) Norwegian Language
4 1 (4.55%) Portuguese Language
4 1 (4.55%) Swedish Language
4 1 (4.55%) Back Office
Job Titles
1 6 (27.27%) Analyst
2 3 (13.64%) Architect
2 3 (13.64%) Consultant
2 3 (13.64%) CRM Consultant
3 2 (9.09%) Solutions Architect
3 2 (9.09%) Tester
3 2 (9.09%) Developer
3 2 (9.09%) Performance Tester
4 1 (4.55%) SAP CRM Consultant
4 1 (4.55%) SAP Consultant
4 1 (4.55%) Integration Engineer
4 1 (4.55%) Test Manager
4 1 (4.55%) Support Analyst
4 1 (4.55%) Help Desk Analyst
4 1 (4.55%) Support Engineer
4 1 (4.55%) Lead Developer
4 1 (4.55%) SAP Developer
4 1 (4.55%) Microsoft Consultant
4 1 (4.55%) Technical Leader
4 1 (4.55%) Siebel Configurator
Libraries, Frameworks & Software Standards
1 4 (18.18%) XML
1 4 (18.18%) .NET
2 2 (9.09%) ASP.NET
2 2 (9.09%) HTML
3 1 (4.55%) SOAP
3 1 (4.55%) Web Services
3 1 (4.55%) J2EE
3 1 (4.55%) WSDL
3 1 (4.55%) Middleware
3 1 (4.55%) .NET Framework
3 1 (4.55%) JSON
3 1 (4.55%) Oracle Fusion
3 1 (4.55%) RESTful
3 1 (4.55%) WebCenter
3 1 (4.55%) Yii
Miscellaneous
1 5 (22.73%) IVR
1 5 (22.73%) Analytical Skills
2 1 (4.55%) Mainframe
2 1 (4.55%) IBM Mainframe
2 1 (4.55%) Data Conversion
2 1 (4.55%) Data Integration
2 1 (4.55%) Social Media
2 1 (4.55%) Enterprise Software
2 1 (4.55%) User Experience
Operating Systems
1 3 (13.64%) Windows
1 3 (13.64%) Linux
2 1 (4.55%) SUSE
Processes & Methodologies
1 9 (40.91%) CRM
2 4 (18.18%) Operations Management
3 3 (13.64%) Continuous Improvement
3 3 (13.64%) Analytics
4 2 (9.09%) OO
4 2 (9.09%) Release Management
4 2 (9.09%) Performance Testing
4 2 (9.09%) OOD
4 2 (9.09%) Agile Software Development
5 1 (4.55%) Data Management
5 1 (4.55%) Document Management
5 1 (4.55%) Data Analysis
5 1 (4.55%) Software Engineering
5 1 (4.55%) Software Testing
5 1 (4.55%) Business Development
5 1 (4.55%) ETL
5 1 (4.55%) Business Intelligence
5 1 (4.55%) Project Management
5 1 (4.55%) Migration
5 1 (4.55%) Scrum
Programming Languages
1 3 (13.64%) C#
1 3 (13.64%) Java
1 3 (13.64%) SQL
2 2 (9.09%) Python
2 2 (9.09%) Ruby
3 1 (4.55%) JCL
3 1 (4.55%) VBScript
3 1 (4.55%) VB
3 1 (4.55%) ABAP
3 1 (4.55%) VBA
3 1 (4.55%) JavaScript
3 1 (4.55%) PHP
3 1 (4.55%) COBOL
Qualifications
1 1 (4.55%) Degree
1 1 (4.55%) Six Sigma Black Belt
1 1 (4.55%) Six Sigma Green Belt
Quality Assurance & Compliance
1 2 (9.09%) QA
System Software
1 2 (9.09%) Active Directory
2 1 (4.55%) RACF
Systems Management
1 1 (4.55%) Cisco UCCX
Vendors
1 6 (27.27%) Avaya
2 4 (18.18%) Siebel
3 3 (13.64%) Cisco
3 3 (13.64%) Microsoft
3 3 (13.64%) Salesforce.com
4 2 (9.09%) Nortel
4 2 (9.09%) Oracle
4 2 (9.09%) Business Objects
4 2 (9.09%) SAP
4 2 (9.09%) Genesys
5 1 (4.55%) CosmoCom
5 1 (4.55%) Actuate
5 1 (4.55%) Informatica
5 1 (4.55%) IBM
5 1 (4.55%) Verint