The table below looks at the statistics for CTI skills in IT contracts advertised for the England region. Included is a guide to the contractor rates offered in IT contracts that have cited CTI over the 3 months to 29 July 2016 with a comparison to the same period over the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
29 Jul 2016
Same period 2015 Same period 2014
Computer Telephony Integration (CTI)
Rank 585 592 595
Rank change year-on-year
+7 +3
Contract jobs citing CTI 37 28 12
As % of all contract IT jobs located in England 0.074% 0.054% 0.024%
As % of the Communications & Networking category 0.46% 0.38% 0.17%
Number of daily rates quoted 33 9 4
Median daily rate £500 £352 £364
Median daily rate % change year-on-year
+42.10% -3.27%
90% offered a daily rate of more than £426 £333 £321
10% offered a daily rate of more than £550 £420 £414
UK excluding London median daily rate £500 £350 £400
% change year-on-year
+42.85% -12.50%
Number of hourly rates quoted 0 0 0
Median hourly rate - - -
UK excluding London median hourly rate - - -
CTI
UK

The following table is for comparison with the above and provides statistics for the entire Communications & Networking category in contract jobs advertised in the England region.

Communications & Networking Category
England
Contract IT job ads with a match in the
Communications & Networking category
8058 7360 6929
As % of all contract IT jobs located in England 16.18% 14.23% 14.02%
Number of daily rates quoted 4989 4283 3738
Median daily rate £400 £375 £363
Median daily rate % change year-on-year
+6.66% +3.44%
90% offered a daily rate of more than £240 £225 £210
10% offered a daily rate of more than £550 £504 £500
UK excluding London median daily rate £365 £350 £335
% change year-on-year
+4.28% +4.47%
Number of hourly rates quoted 382 459 407
Median hourly rate £28.50 £21.00 £20.00
Median hourly rate % change year-on-year
+35.71% +5.00%
90% offered a hourly rate of more than £12.50 £12.35 £12.00
10% offered a hourly rate of more than £47.50 £47.83 £42.00
UK excluding London median hourly rate £32.50 £21.53 £20.00
% change year-on-year
+50.98% +7.62%

CTI
Jobs Demand Trend in England

The demand trend of contract jobs across the England region citing CTI as a proportion of all IT contracts with a match in the Communications & Networking category.

CTI Jobs Demand Trend in England

CTI
Daily Rate Trend in England

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing CTI across the England region.

CTI Daily Rate Trend in England

CTI
Daily Rate Histogram in England

This chart provides a histogram of daily rates quoted in contract IT jobs citing CTI across the England region over the 3 months to 29 July 2016.

CTI Daily Rate Histogram in England

CTI
Hourly Rate Trend in England

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing CTI across the England region.

CTI Hourly Rate Trend in England

CTI
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing CTI within the England region over the 3 months to 29 July 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
London +15 31 £513 +45.65% 3
South East +6 3 £500 +88.67%
North West -1 1 £525 +5.00%
South West - 1 £500 - 1
Yorkshire - 1 £450 -
CTI
UK

CTI
Top 30 Related IT Skills in England

For the 6 months to 29 July 2016, IT contractor jobs citing CTI also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the England region with a requirement for CTI.

1 30 (35.29%) IVR
2 26 (30.59%) CRM
3 24 (28.24%) Data Centre
4 19 (22.35%) Microsoft
4 19 (22.35%) Finance
5 18 (21.18%) Marketing
5 18 (21.18%) Windows
5 18 (21.18%) Windows Server
6 17 (20.00%) Cloud Computing
6 17 (20.00%) Data Modelling
6 17 (20.00%) Firewall
7 16 (18.82%) Cisco
8 15 (17.65%) Salesforce.com
8 15 (17.65%) XML
8 15 (17.65%) Security Cleared
8 15 (17.65%) REST
9 14 (16.47%) SC Cleared
9 14 (16.47%) Government Security Classifications
9 14 (16.47%) Degree
10 13 (15.29%) Computer Science
10 13 (15.29%) SQL
10 13 (15.29%) Web Services
10 13 (15.29%) Avaya
10 13 (15.29%) VoIP
10 13 (15.29%) H.323
11 12 (14.12%) Telecoms
12 11 (12.94%) Agile Software Development
12 11 (12.94%) PBX
12 11 (12.94%) Active Directory
12 11 (12.94%) SOA

CTI
Top Related IT Skills in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 11 (12.94%) Skype for Business
2 4 (4.71%) SharePoint
3 1 (1.18%) MQSeries
Applications
1 4 (4.71%) MS Project
2 1 (1.18%) MS Excel
Business Applications
1 8 (9.41%) Dynamics CRM
1 8 (9.41%) Radian6
1 8 (9.41%) Social Studio
2 2 (2.35%) SAP CRM
3 1 (1.18%) Salesforce.com CRM
Cloud Services
1 17 (20.00%) Cloud Computing
2 4 (4.71%) Boomi
3 3 (3.53%) SaaS
4 2 (2.35%) Force.com
4 2 (2.35%) Heroku
Communications & Networking
1 17 (20.00%) Firewall
2 13 (15.29%) H.323
2 13 (15.29%) VoIP
3 11 (12.94%) LDAP
3 11 (12.94%) PBX
3 11 (12.94%) Skype
3 11 (12.94%) Unified Communications
4 4 (4.71%) SMS
5 2 (2.35%) Cisco Nexus
5 2 (2.35%) LAN
5 2 (2.35%) WAN
6 1 (1.18%) WebEx
Database & Business Intelligence
1 11 (12.94%) SQL Server
2 8 (9.41%) SAP Data Services
3 2 (2.35%) PostgreSQL
4 1 (1.18%) DB2
4 1 (1.18%) IBM InfoSphere
4 1 (1.18%) Oracle Database
4 1 (1.18%) Siebel EIM
Development Applications
1 8 (9.41%) Team Foundation Server
General
1 19 (22.35%) Finance
2 18 (21.18%) Marketing
3 12 (14.12%) Telecoms
4 4 (4.71%) Banking
5 1 (1.18%) Financial Institution
5 1 (1.18%) Greek Language
5 1 (1.18%) Investment Banking
Job Titles
1 17 (20.00%) Architect
2 14 (16.47%) Designer
2 14 (16.47%) Security Designer
3 13 (15.29%) Developer
4 11 (12.94%) Consultant
5 10 (11.76%) CRM Developer
6 9 (10.59%) Salesforce.com Architect
7 8 (9.41%) Head of Infrastructure
7 8 (9.41%) Head of Security
8 7 (8.24%) CRM Consultant
8 7 (8.24%) Solutions Architect
9 6 (7.06%) Unified Communications Engineer
10 5 (5.88%) Dynamics CRM Developer
11 4 (4.71%) Cloud Developer
11 4 (4.71%) SAP CRM Developer
11 4 (4.71%) SAP Developer
11 4 (4.71%) Security Architect
12 3 (3.53%) SAP Consultant
12 3 (3.53%) SAP CRM Consultant
12 3 (3.53%) Technical Architect
Libraries, Frameworks & Software Standards
1 15 (17.65%) REST
1 15 (17.65%) XML
2 13 (15.29%) Web Services
3 11 (12.94%) SOAP
4 10 (11.76%) XMPP
5 8 (9.41%) SAML
6 4 (4.71%) .NET
7 2 (2.35%) HTML
8 1 (1.18%) CSS
8 1 (1.18%) Visualforce
Miscellaneous
1 30 (35.29%) IVR
2 24 (28.24%) Data Centre
3 13 (15.29%) Computer Science
4 11 (12.94%) Mobile App
5 5 (5.88%) Social Media
6 2 (2.35%) AS400
6 2 (2.35%) Management Information System
7 1 (1.18%) Cyberthreat
7 1 (1.18%) Freedom of Information
7 1 (1.18%) Freedom of Information Act
7 1 (1.18%) iSeries
Operating Systems
1 18 (21.18%) Windows
1 18 (21.18%) Windows Server
2 2 (2.35%) CentOS
2 2 (2.35%) Linux
2 2 (2.35%) Red Hat Enterprise Linux
2 2 (2.35%) Unix
3 1 (1.18%) AIX
3 1 (1.18%) Solaris
Processes & Methodologies
1 26 (30.59%) CRM
2 17 (20.00%) Data Modelling
3 11 (12.94%) Agile Software Development
3 11 (12.94%) SOA
4 10 (11.76%) Service Management
5 9 (10.59%) Workflow
6 8 (9.41%) Data Management
6 8 (9.41%) Master Data Management
6 8 (9.41%) Scrum
6 8 (9.41%) Unit Testing
7 7 (8.24%) Change Management
7 7 (8.24%) Investment Management
7 7 (8.24%) Knowledge Management
7 7 (8.24%) PRINCE2
8 6 (7.06%) Project Management
8 6 (7.06%) Translating Business Requirements
9 5 (5.88%) Campaign Management
9 5 (5.88%) Dependency Management
9 5 (5.88%) User Acceptance Testing
10 4 (4.71%) Critical Path Analysis
Programming Languages
1 13 (15.29%) SQL
2 8 (9.41%) C#
2 8 (9.41%) XAML
3 2 (2.35%) JavaScript
4 1 (1.18%) Apex Code
4 1 (1.18%) SOQL
4 1 (1.18%) VB
4 1 (1.18%) VBScript
Qualifications
1 15 (17.65%) Security Cleared
2 14 (16.47%) Degree
2 14 (16.47%) SC Cleared
3 5 (5.88%) Microsoft Certification
4 3 (3.53%) PRINCE2 Practitioner
Quality Assurance & Compliance
1 14 (16.47%) Government Security Classifications
2 3 (3.53%) QA
System Software
1 11 (12.94%) Active Directory
Systems Management
1 1 (1.18%) Cisco CUCM
1 1 (1.18%) HP Quality Center
Vendors
1 19 (22.35%) Microsoft
2 16 (18.82%) Cisco
3 15 (17.65%) Salesforce.com
4 13 (15.29%) Avaya
5 9 (10.59%) Informatica
5 9 (10.59%) SAP
6 8 (9.41%) Salesforce Marketing Cloud
7 7 (8.24%) Conga
7 7 (8.24%) Pardot
8 4 (4.71%) Dell
8 4 (4.71%) hybris
9 3 (3.53%) Genesys
10 2 (2.35%) IBM
10 2 (2.35%) ServiceNow
11 1 (1.18%) HP
11 1 (1.18%) Oracle
11 1 (1.18%) Siebel
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