The first table below looks at the demand for CTI skills in IT contracts advertised for the England region. Included is a guide to the average contractor rates offered in IT contracts that have cited CTI over the 3 months to 24 May 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Communications & Networking category for the England region.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
24 May 2013
Same period 2012 Same period 2011
Computer Telephony Integration (CTI)
Rank 478 503 516
Rank change year-on-year
+25 +13
Contract jobs citing CTI 35 56 55
As % of all contract IT jobs located in England 0.084% 0.105% 0.098%
As % of the Communications & Networking category 0.573% 0.668% 0.746%
Number of daily rates quoted 20 26 20
Average daily rate £375 £425 £400
Average daily rate % change year-on-year
-11.76% +6.25%
90% offered a daily rate of more than £260 £143 £317
10% offered a daily rate of more than £550 £593 £500
UK excluding London average daily rate £400 £525 £425
% change year-on-year
-23.80% +23.52%
Number of hourly rates quoted 6 0 6
Average hourly rate £16.80 - £36.00
90% offered a hourly rate of more than £16.25 - £33.25
10% offered a hourly rate of more than £25.00 - £36.60
UK excluding London average hourly rate £16.60 - £36.00
All Communications & Networking
England
Contract IT job ads with a match in the
Communications & Networking category
6108 8385 7368
As % of all contract IT jobs located in England 14.69% 15.72% 13.11%
Number of daily rates quoted 3064 3932 3397
Average daily rate £350 £365 £350
Average daily rate % change year-on-year
-4.10% +4.28%
90% offered a daily rate of more than £200 £215 £225
10% offered a daily rate of more than £500 £500 £500
UK excluding London average daily rate £315 £338 £325
% change year-on-year
-6.66% +3.84%
Number of hourly rates quoted 500 561 752
Average hourly rate £21.50 £25.00 £25.00
Average hourly rate % change year-on-year
-14.00% -
90% offered a hourly rate of more than £13.00 £12.81 £12.21
10% offered a hourly rate of more than £44.50 £45.00 £41.00
UK excluding London average hourly rate £20.75 £25.00 £27.50
% change year-on-year
-17.00% -9.09%
CTI
UK

CTI
Jobs Demand Trend

This chart provides a 3-month moving total of IT contractor jobs citing CTI across the England region as a proportion of the total demand within the Communications & Networking category.

England CTI Jobs Demand Trend

CTI
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing CTI across the England region.

England CTI Daily Rate Trend

CTI
Daily Rate Histogram

This chart provides a histogram of daily rates quoted in contract IT jobs citing CTI across the England region over the 3 months to 24 May 2013.

England CTI Daily Rate Histogram

CTI
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing CTI across the England region.

England CTI Hourly Rate Trend

CTI
Contract Locations

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing CTI within the England region over the 3 months to 24 May 2013. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
London +27 23 £350 -15.15%
North West +17 7 £120 -74.73%
South East +10 2 £350 -46.15%
Yorkshire - 2 £475 -
East of England +18 1 £400 -
CTI
UK

CTI
Top 30 Related IT Skills

For the 6 months to 24 May 2013, IT contractor jobs across the England region citing CTI also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited CTI.

1 26 (35.14%) CRM
2 17 (22.97%) Migration
3 16 (21.62%) IVR
3 16 (21.62%) Siebel
3 16 (21.62%) Marketing
4 15 (20.27%) Avaya
5 13 (17.57%) Data Migration
6 12 (16.22%) Oracle BI EE
6 12 (16.22%) ISEB
6 12 (16.22%) VoIP
6 12 (16.22%) Windows
7 11 (14.86%) SQL
7 11 (14.86%) Genesys
7 11 (14.86%) Degree
8 10 (13.51%) Finance
8 10 (13.51%) Cisco
9 9 (12.16%) SQL Server
9 9 (12.16%) Test Scripting
9 9 (12.16%) Verint
10 8 (10.81%) Analytics
10 8 (10.81%) HP Quality Center
10 8 (10.81%) SaaS
10 8 (10.81%) Use Case
10 8 (10.81%) Telecoms
10 8 (10.81%) Banking
10 8 (10.81%) Web Services
11 7 (9.459%) Oracle
11 7 (9.459%) .NET
11 7 (9.459%) C#
11 7 (9.459%) PBX

CTI
Top Related IT Skills by Category

For the 6 months to 24 May 2013, IT contractor jobs across the England region citing CTI also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited CTI. Up to 20 skills are shown per category.

Application Development
1 8 (10.81%) Web Services
2 7 (9.459%) .NET
3 5 (6.757%) ASP.NET
4 4 (5.405%) FIX Protocol
5 2 (2.703%) HTML
5 2 (2.703%) CSS
5 2 (2.703%) XML
6 1 (1.351%) XSL
6 1 (1.351%) SOAP
6 1 (1.351%) J2EE
6 1 (1.351%) JavaBeans
6 1 (1.351%) Middleware
6 1 (1.351%) .NET Framework
6 1 (1.351%) WebSphere
6 1 (1.351%) WCF
6 1 (1.351%) WPF
6 1 (1.351%) RESTful
Application Platforms
1 5 (6.757%) SharePoint
1 5 (6.757%) CMS
2 2 (2.703%) Blackberry Enterprise Server
3 1 (1.351%) MS Exchange
3 1 (1.351%) CICS
3 1 (1.351%) Exchange Server 2007
3 1 (1.351%) Exchange Server 2010
3 1 (1.351%) Exchange Server 2013
Applications
1 2 (2.703%) MS Office
1 2 (2.703%) MS Excel
1 2 (2.703%) MS Visio
Business Applications
1 1 (1.351%) FLEXCUBE
1 1 (1.351%) Temenos T24
Communications & Networking
1 12 (16.22%) VoIP
2 7 (9.459%) PBX
2 7 (9.459%) Internet
3 5 (6.757%) Intranet
4 3 (4.054%) TCP/IP
5 2 (2.703%) Nortel Meridian
5 2 (2.703%) Cisco IPT
5 2 (2.703%) IP Telephony
5 2 (2.703%) LAN
5 2 (2.703%) WAN
5 2 (2.703%) LDAP
6 1 (1.351%) MPLS
6 1 (1.351%) SAN
6 1 (1.351%) Firewall
6 1 (1.351%) NAS
6 1 (1.351%) Unified Communications
Database & Business Intelligence
1 12 (16.22%) Oracle BI EE
2 9 (12.16%) SQL Server
3 5 (6.757%) GIS
4 3 (4.054%) SQL Server 2005
5 1 (1.351%) Oracle 8/8i
5 1 (1.351%) Siebel EIM
Development Applications
1 1 (1.351%) Team Foundation Server
General
1 16 (21.62%) Marketing
2 10 (13.51%) Finance
3 8 (10.81%) Telecoms
3 8 (10.81%) Banking
4 5 (6.757%) Retail
5 4 (5.405%) Front Office
6 3 (4.054%) Legal
6 3 (4.054%) Publishing
7 2 (2.703%) Law
7 2 (2.703%) Multimedia
8 1 (1.351%) Automotive
8 1 (1.351%) Private Banking
8 1 (1.351%) French Language
8 1 (1.351%) German Language
8 1 (1.351%) Greek Language
8 1 (1.351%) Italian Language
Job Titles
1 30 (40.54%) Analyst
2 13 (17.57%) Siebel Analyst
3 11 (14.86%) Developer
3 11 (14.86%) Test Analyst
4 9 (12.16%) Consultant
5 8 (10.81%) Business Analyst
5 8 (10.81%) Architect
6 6 (8.108%) Help Desk Analyst
6 6 (8.108%) Solutions Architect
6 6 (8.108%) Siebel Business Analyst
7 5 (6.757%) Siebel Consultant
7 5 (6.757%) Java Developer
7 5 (6.757%) Functional Consultant
7 5 (6.757%) Support Engineer
7 5 (6.757%) Siebel Functional Consultant
8 4 (5.405%) Functional Analyst
8 4 (5.405%) Functional Test Analyst
8 4 (5.405%) Project Manager
9 3 (4.054%) VoIP Engineer
9 3 (4.054%) SharePoint Developer
Miscellaneous
1 16 (21.62%) IVR
2 8 (10.81%) SaaS
3 5 (6.757%) FMCG
4 4 (5.405%) Mainframe
4 4 (5.405%) Client/Server
5 3 (4.054%) Blackberry
5 3 (4.054%) Management Information System
6 2 (2.703%) PaaS
6 2 (2.703%) Fat Client
6 2 (2.703%) Handset
6 2 (2.703%) Thin Client
7 1 (1.351%) Online Banking
7 1 (1.351%) CCTV
7 1 (1.351%) VSAM
7 1 (1.351%) CMDB
7 1 (1.351%) Credit Risk
7 1 (1.351%) Visualisation
7 1 (1.351%) Mobile Banking
Operating Systems
1 12 (16.22%) Windows
2 5 (6.757%) Windows 7
3 4 (5.405%) Windows Server 2003
3 4 (5.405%) Linux
4 2 (2.703%) Android
4 2 (2.703%) Windows XP
5 1 (1.351%) Windows Server 2008
Processes & Methodologies
1 26 (35.14%) CRM
2 17 (22.97%) Migration
3 13 (17.57%) Data Migration
4 9 (12.16%) Test Scripting
5 8 (10.81%) Analytics
5 8 (10.81%) Use Case
6 7 (9.459%) Change Management
6 7 (9.459%) Integration Testing
6 7 (9.459%) WFM
7 6 (8.108%) ITIL
8 5 (6.757%) Business Intelligence
8 5 (6.757%) Workflow
8 5 (6.757%) Agile Software Development
8 5 (6.757%) Data Cleansing
9 4 (5.405%) Multithreading
9 4 (5.405%) Web Development
9 4 (5.405%) GAP Analysis
9 4 (5.405%) Project Management
10 3 (4.054%) RUP
10 3 (4.054%) Stakeholder Management
Programming Languages
1 11 (14.86%) SQL
2 7 (9.459%) C#
3 6 (8.108%) Java
4 3 (4.054%) C
5 1 (1.351%) C++
5 1 (1.351%) COBOL
5 1 (1.351%) VB
Qualifications
1 12 (16.22%) ISEB
2 11 (14.86%) Degree
3 5 (6.757%) ISTQB
4 1 (1.351%) Cisco Certification
4 1 (1.351%) Avaya Certification
4 1 (1.351%) CCIE
4 1 (1.351%) Security Cleared
Quality Assurance & Compliance
1 3 (4.054%) QA
System Software
1 2 (2.703%) XenApp
1 2 (2.703%) VMware Infrastructure
2 1 (1.351%) Active Directory
2 1 (1.351%) VMware ESX
2 1 (1.351%) Hyper-V
2 1 (1.351%) vSphere
Systems Management
1 8 (10.81%) HP Quality Center
2 3 (4.054%) Cisco UCCE
3 2 (2.703%) Cisco UCCX
4 1 (1.351%) Foglight
4 1 (1.351%) Cisco CUCM
Vendors
1 16 (21.62%) Siebel
2 15 (20.27%) Avaya
3 11 (14.86%) Genesys
4 10 (13.51%) Cisco
5 9 (12.16%) Verint
6 7 (9.459%) Oracle
7 6 (8.108%) Microsoft
8 4 (5.405%) Nortel
9 3 (4.054%) IBM
9 3 (4.054%) Hyperion
9 3 (4.054%) Siemens
10 2 (2.703%) VMware
10 2 (2.703%) Citrix
11 1 (1.351%) CheckPoint
11 1 (1.351%) Nokia
11 1 (1.351%) CA
11 1 (1.351%) NEC
11 1 (1.351%) Mitel
11 1 (1.351%) Lagan
11 1 (1.351%) Pega
City, London
CCIE / VoIP / CCIE voice / Cisco / Avaya / Voice / Voice over IP / IP / IP Agent / CUCM / Call Management System / CMS / AES / CTI / Architecture / Advocate / IVR / Routing / UCCE / Contract / London... They...
Roc Search
Posted: 21 May 2013
East Midlands
Candidates will also have detailed knowledge in some, with awareness in all of the following technologies: Avaya Contact Centre suite of products (ACD, IVR, MI etc...) IVR applications...
Maclean Moore Consulting
Rate: Unspecified
Posted: 22 May 2013