The table below looks at the statistics for CTI skills in IT contracts advertised for the England region. Included is a guide to the average contractor rates offered in IT contracts that have cited CTI over the 3 months to 22 August 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
22 Aug 2014
Same period 2013 Same period 2012
Computer Telephony Integration (CTI)
Rank 576 547 524
Rank change year-on-year
-29 -23
Contract jobs citing CTI 7 10 51
As % of all contract IT jobs located in England 0.014% 0.021% 0.096%
As % of the Communications & Networking category 0.094% 0.15% 0.62%
Number of daily rates quoted 2 5 28
Average daily rate
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of your Daily Rate
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£364 £450 £425
Average daily rate % change year-on-year
-19.16% +5.88%
90% offered a daily rate of more than £345 £420 £314
10% offered a daily rate of more than £383 £550 £600
UK excluding London average daily rate £400 £275 £400
% change year-on-year
+45.45% -31.25%
Number of hourly rates quoted 0 0 0
Average hourly rate - - -
UK excluding London average hourly rate - - -
CTI
UK

The following table is for comparison with the above and provides statistics for the entire Communications & Networking category in contract jobs advertised in the England region.

Communications & Networking Category
England
Contract IT job ads with a match in the
Communications & Networking category
7443 6649 8272
As % of all contract IT jobs located in England 14.61% 13.66% 15.58%
Number of daily rates quoted 4074 3675 3832
Average daily rate £365 £350 £350
Average daily rate % change year-on-year
+4.28% -
90% offered a daily rate of more than £220 £200 £200
10% offered a daily rate of more than £500 £500 £475
UK excluding London average daily rate £338 £325 £325
% change year-on-year
+3.84% -
Number of hourly rates quoted 403 385 650
Average hourly rate £21.00 £22.50 £22.50
Average hourly rate % change year-on-year
-6.66% -
90% offered a hourly rate of more than £12.50 £13.00 £13.00
10% offered a hourly rate of more than £45.00 £40.57 £45.00
UK excluding London average hourly rate £22.00 £24.50 £25.00
% change year-on-year
-10.20% -2.00%

CTI
Jobs Demand Trend in England

This chart provides a 3-month moving total of IT contractor jobs citing CTI across the England region as a proportion of the total demand within the Communications & Networking category.

CTI Jobs Demand Trend in England

CTI
Daily Rate Trend in England

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing CTI across the England region.

CTI Daily Rate Trend in England

CTI
Hourly Rate Trend in England

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing CTI across the England region.

CTI Hourly Rate Trend in England

CTI
Contract Job Locations in England

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing CTI within the England region over the 3 months to 22 August 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
London +11 3 £388 -13.88% 1
South East - 2 - - 1
East of England - 2 £340 -
West Midlands - - - - 1
Yorkshire - - - -
East Midlands - - - -
CTI
UK

CTI
Top 30 Related IT Skills in England

For the 6 months to 22 August 2014, IT contractor jobs across the England region citing CTI also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited CTI.

1 11 (50.00%) CRM
2 6 (27.27%) SAP
2 6 (27.27%) Avaya
2 6 (27.27%) SAP CRM
3 5 (22.73%) IVR
3 5 (22.73%) JavaScript
3 5 (22.73%) ABAP
4 4 (18.18%) OO
4 4 (18.18%) Operations Management
4 4 (18.18%) Legal
5 3 (13.64%) Telecoms
5 3 (13.64%) Finance
5 3 (13.64%) SAP IS-U
5 3 (13.64%) Windows
5 3 (13.64%) Linux
5 3 (13.64%) Web Services
5 3 (13.64%) Java
5 3 (13.64%) .NET
5 3 (13.64%) Microsoft
5 3 (13.64%) TCP/IP
5 3 (13.64%) Analytics
5 3 (13.64%) Continuous Improvement
6 2 (9.09%) Oracle Database
6 2 (9.09%) MS Excel
6 2 (9.09%) Python
6 2 (9.09%) VoIP
6 2 (9.09%) Active Directory
6 2 (9.09%) Nortel
6 2 (9.09%) Cisco
6 2 (9.09%) Genesys

CTI
Top Related IT Skills in England by Category

For the 6 months to 22 August 2014, IT contractor jobs across the England region citing CTI also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited CTI. Up to 20 skills are shown per category.

Application Platforms
1 1 (4.55%) WebSphere
1 1 (4.55%) SharePoint
1 1 (4.55%) WebSphere Application Server
1 1 (4.55%) WebLogic
1 1 (4.55%) BizTalk Server
1 1 (4.55%) MQSeries
1 1 (4.55%) Lync
Applications
1 2 (9.09%) MS Excel
2 1 (4.55%) MS Office
Business Applications
1 6 (27.27%) SAP CRM
2 3 (13.64%) SAP IS-U
3 1 (4.55%) Dynamics CRM
3 1 (4.55%) SAP Retail
3 1 (4.55%) Oracle BPM
3 1 (4.55%) Oracle EBS
Communications & Networking
1 3 (13.64%) TCP/IP
2 2 (9.09%) VoIP
2 2 (9.09%) Softphone
3 1 (4.55%) VLAN
3 1 (4.55%) IP Telephony
3 1 (4.55%) Cisco IPT
3 1 (4.55%) Network Security
3 1 (4.55%) LAN
3 1 (4.55%) SMS
3 1 (4.55%) MPLS
3 1 (4.55%) H.323
3 1 (4.55%) WAN
3 1 (4.55%) VPN
Database & Business Intelligence
1 2 (9.09%) Oracle Database
1 2 (9.09%) SQL Server
2 1 (4.55%) Data Warehouse
2 1 (4.55%) Oracle Reports
2 1 (4.55%) DB2
2 1 (4.55%) Oracle BI Publisher
2 1 (4.55%) Oracle Exadata
Development Applications
1 1 (4.55%) Lombardi
1 1 (4.55%) LoadRunner
General
1 4 (18.18%) Legal
2 3 (13.64%) Telecoms
2 3 (13.64%) Finance
3 2 (9.09%) Publishing
3 2 (9.09%) Banking
3 2 (9.09%) Marketing
4 1 (4.55%) Retail
4 1 (4.55%) Automotive
4 1 (4.55%) Dutch Language
4 1 (4.55%) French Language
4 1 (4.55%) Norwegian Language
4 1 (4.55%) Portuguese Language
4 1 (4.55%) Swedish Language
4 1 (4.55%) Back Office
Job Titles
1 5 (22.73%) SAP Developer
1 5 (22.73%) CRM Developer
1 5 (22.73%) Developer
1 5 (22.73%) Analyst
1 5 (22.73%) SAP CRM Developer
2 2 (9.09%) Architect
2 2 (9.09%) Tester
2 2 (9.09%) Consultant
2 2 (9.09%) CRM Consultant
2 2 (9.09%) Performance Tester
3 1 (4.55%) Financial Analyst
3 1 (4.55%) Microsoft Consultant
3 1 (4.55%) Siebel Configurator
3 1 (4.55%) Senior Solutions Architect
3 1 (4.55%) Performance Manager
3 1 (4.55%) SAP CRM Consultant
3 1 (4.55%) SAP Consultant
3 1 (4.55%) Integration Engineer
3 1 (4.55%) Performance Test Manager
3 1 (4.55%) Microsoft CRM Consultant
Libraries, Frameworks & Software Standards
1 3 (13.64%) Web Services
1 3 (13.64%) .NET
2 2 (9.09%) HTML
2 2 (9.09%) XML
2 2 (9.09%) ASP.NET
2 2 (9.09%) SAP BSP
3 1 (4.55%) Oracle Fusion
3 1 (4.55%) WebCenter
3 1 (4.55%) J2EE
3 1 (4.55%) Middleware
3 1 (4.55%) WSDL
Miscellaneous
1 5 (22.73%) IVR
2 1 (4.55%) Social Media
2 1 (4.55%) IBM Mainframe
2 1 (4.55%) Data Conversion
2 1 (4.55%) Data Integration
2 1 (4.55%) Mainframe
Operating Systems
1 3 (13.64%) Windows
1 3 (13.64%) Linux
2 1 (4.55%) SUSE
Processes & Methodologies
1 11 (50.00%) CRM
2 4 (18.18%) OO
2 4 (18.18%) Operations Management
3 3 (13.64%) Analytics
3 3 (13.64%) Continuous Improvement
4 2 (9.09%) OOD
4 2 (9.09%) Performance Testing
5 1 (4.55%) Business Development
5 1 (4.55%) Software Testing
5 1 (4.55%) Document Management
5 1 (4.55%) Data Analysis
5 1 (4.55%) Migration
5 1 (4.55%) Scrum
5 1 (4.55%) Release Management
5 1 (4.55%) Performance Management
5 1 (4.55%) Data Migration
5 1 (4.55%) Data Protection
5 1 (4.55%) Image Processing
5 1 (4.55%) ETL
5 1 (4.55%) Project Management
Programming Languages
1 5 (22.73%) JavaScript
1 5 (22.73%) ABAP
2 3 (13.64%) Java
3 2 (9.09%) Python
3 2 (9.09%) C#
3 2 (9.09%) Ruby
4 1 (4.55%) COBOL
4 1 (4.55%) VBA
4 1 (4.55%) SQL
4 1 (4.55%) JCL
Qualifications
1 1 (4.55%) Six Sigma Black Belt
1 1 (4.55%) Six Sigma Green Belt
1 1 (4.55%) Degree
Quality Assurance & Compliance
1 2 (9.09%) QA
System Software
1 2 (9.09%) Active Directory
2 1 (4.55%) RACF
Vendors
1 6 (27.27%) SAP
1 6 (27.27%) Avaya
2 3 (13.64%) Microsoft
3 2 (9.09%) Nortel
3 2 (9.09%) Cisco
3 2 (9.09%) Genesys
3 2 (9.09%) Salesforce.com
3 2 (9.09%) Business Objects
3 2 (9.09%) Oracle
3 2 (9.09%) Siebel
4 1 (4.55%) Informatica
4 1 (4.55%) IBM
4 1 (4.55%) Verint