The table below looks at the statistics for CTI skills in IT contracts advertised for the England region. Included is a guide to the average contractor rates offered in IT contracts that have cited CTI over the 3 months to 24 December 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
24 Dec 2014
Same period 2013 Same period 2012
Computer Telephony Integration (CTI)
Rank 566 510 501
Rank change year-on-year
-56 -9
Contract jobs citing CTI 13 41 33
As % of all contract IT jobs located in England 0.026% 0.088% 0.075%
As % of the Communications & Networking category 0.18% 0.64% 0.47%
Number of daily rates quoted 6 9 15
Average daily rate
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of your Daily Rate
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£300 £411 £375
Average daily rate % change year-on-year
-27.05% +9.66%
90% offered a daily rate of more than £285 £275 £320
10% offered a daily rate of more than £400 £537 £440
UK excluding London average daily rate £300 £275 £375
% change year-on-year
+9.09% -26.66%
Number of hourly rates quoted 0 2 6
Average hourly rate - £25.50 £17.10
Average hourly rate % change year-on-year
- +49.12%
UK excluding London average hourly rate - £25.50 £17.10
% change year-on-year
- +49.12%
CTI
UK

The following table is for comparison with the above and provides statistics for the entire Communications & Networking category in contract jobs advertised in the England region.

Communications & Networking Category
England
Contract IT job ads with a match in the
Communications & Networking category
7196 6379 7031
As % of all contract IT jobs located in England 14.52% 13.62% 15.88%
Number of daily rates quoted 4176 3537 3525
Average daily rate £365 £375 £350
Average daily rate % change year-on-year
-2.66% +7.14%
90% offered a daily rate of more than £213 £220 £210
10% offered a daily rate of more than £500 £525 £500
UK excluding London average daily rate £350 £338 £325
% change year-on-year
+3.70% +3.84%
Number of hourly rates quoted 388 390 619
Average hourly rate £21.50 £20.00 £21.00
Average hourly rate % change year-on-year
+7.50% -4.76%
90% offered a hourly rate of more than £12.50 £12.00 £13.00
10% offered a hourly rate of more than £40.00 £39.00 £45.00
UK excluding London average hourly rate £23.50 £21.00 £21.67
% change year-on-year
+11.90% -3.06%

CTI
Jobs Demand Trend in England

This chart provides a 3-month moving total of IT contractor jobs citing CTI across the England region as a proportion of the total demand within the Communications & Networking category.

CTI Jobs Demand Trend in England

CTI
Daily Rate Trend in England

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing CTI across the England region.

CTI Daily Rate Trend in England

CTI
Daily Rate Histogram in England

This chart provides a histogram of daily rates quoted in contract IT jobs citing CTI across the England region over the 3 months to 24 December 2014.

CTI Daily Rate Histogram in England

CTI
Hourly Rate Trend in England

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing CTI across the England region.

CTI Hourly Rate Trend in England

CTI
Contract Job Locations in England

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing CTI within the England region over the 3 months to 24 December 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Yorkshire - 5 £300 -
London +1 4 £495 -4.80%
South East -39 2 - - 1
South West - - - -
CTI
UK

CTI
Top 30 Related IT Skills in England

For the 6 months to 24 December 2014, IT contractor jobs across the England region citing CTI also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited CTI.

1 12 (52.17%) CRM
2 9 (39.13%) SQL
3 8 (34.78%) .NET
3 8 (34.78%) C#
4 7 (30.43%) IVR
5 6 (26.09%) SOAP
6 5 (21.74%) Web Services
6 5 (21.74%) ASP.NET
6 5 (21.74%) Cisco
6 5 (21.74%) Dynamics CRM
6 5 (21.74%) JSON
6 5 (21.74%) WCF
6 5 (21.74%) Verint
7 4 (17.39%) Marketing
7 4 (17.39%) Windows
7 4 (17.39%) Siebel
7 4 (17.39%) SQL Server
7 4 (17.39%) IIS
8 3 (13.04%) Sybase
8 3 (13.04%) Business Objects
8 3 (13.04%) WebLogic
8 3 (13.04%) Windows XP
8 3 (13.04%) Cognos
8 3 (13.04%) Tomcat
8 3 (13.04%) XML
8 3 (13.04%) ODBC
8 3 (13.04%) Oracle
8 3 (13.04%) Windows Server 2003
8 3 (13.04%) Microsoft
8 3 (13.04%) Broadband

CTI
Top Related IT Skills in England by Category

For the 6 months to 24 December 2014, IT contractor jobs across the England region citing CTI also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited CTI. Up to 20 skills are shown per category.

Application Platforms
1 4 (17.39%) IIS
2 3 (13.04%) Tomcat
2 3 (13.04%) WebLogic
3 2 (8.70%) BizTalk Server
4 1 (4.35%) Lync
4 1 (4.35%) Apache
Applications
1 1 (4.35%) MS Office
1 1 (4.35%) MS Excel
1 1 (4.35%) MS Visio
Business Applications
1 5 (21.74%) Dynamics CRM
2 1 (4.35%) SAP CRM
2 1 (4.35%) SAP Retail
Communications & Networking
1 3 (13.04%) SMTP
1 3 (13.04%) FTP
1 3 (13.04%) HTTP
1 3 (13.04%) DNS
1 3 (13.04%) HTTPS
1 3 (13.04%) SSL
1 3 (13.04%) Broadband
1 3 (13.04%) Firewall
2 2 (8.70%) IP Telephony
3 1 (4.35%) Cisco ICM
3 1 (4.35%) Cisco IPT
3 1 (4.35%) Network Security
3 1 (4.35%) PABX
3 1 (4.35%) Wireless
3 1 (4.35%) PSTN
3 1 (4.35%) VoIP
3 1 (4.35%) MPLS
3 1 (4.35%) DPNSS
3 1 (4.35%) SCCP
3 1 (4.35%) SNMP
Database & Business Intelligence
1 4 (17.39%) SQL Server
2 3 (13.04%) Relational Database
2 3 (13.04%) Crystal Enterprise
2 3 (13.04%) RDBMS
3 2 (8.70%) SQL Server 2000
3 2 (8.70%) SQL Server 2005
3 2 (8.70%) SQL Server 2008
3 2 (8.70%) Data Warehouse
4 1 (4.35%) MySQL
4 1 (4.35%) Oracle BI Publisher
Development Applications
1 1 (4.35%) Visual Studio
1 1 (4.35%) Team Foundation Server
1 1 (4.35%) Moq
General
1 4 (17.39%) Marketing
2 3 (13.04%) Retail
2 3 (13.04%) Telecoms
2 3 (13.04%) Finance
3 1 (4.35%) Legal
3 1 (4.35%) Publishing
3 1 (4.35%) Banking
Job Titles
1 7 (30.43%) Analyst
2 4 (17.39%) Systems Engineer
3 3 (13.04%) Consultant
3 3 (13.04%) Developer
3 3 (13.04%) Siebel Analyst
3 3 (13.04%) Telephony Analyst
4 2 (8.70%) Architect
4 2 (8.70%) CRM Consultant
4 2 (8.70%) Solutions Architect
5 1 (4.35%) Support Analyst
5 1 (4.35%) Support Engineer
5 1 (4.35%) Lead Developer
5 1 (4.35%) Network Analyst
5 1 (4.35%) Telephony Engineer
5 1 (4.35%) SAP CRM Consultant
5 1 (4.35%) SAP Consultant
5 1 (4.35%) Siebel Business Analyst
5 1 (4.35%) Integration Engineer
5 1 (4.35%) Technical Leader
5 1 (4.35%) Business Analyst
Libraries, Frameworks & Software Standards
1 8 (34.78%) .NET
2 6 (26.09%) SOAP
3 5 (21.74%) Web Services
3 5 (21.74%) JSON
3 5 (21.74%) WCF
3 5 (21.74%) ASP.NET
4 3 (13.04%) REST
4 3 (13.04%) XML
4 3 (13.04%) ODBC
5 2 (8.70%) .NET Framework
6 1 (4.35%) LINQ
6 1 (4.35%) TAPI
6 1 (4.35%) RESTful
6 1 (4.35%) Yii
6 1 (4.35%) HTML
6 1 (4.35%) COM
Miscellaneous
1 7 (30.43%) IVR
2 2 (8.70%) User Experience
3 1 (4.35%) Analytical Skills
3 1 (4.35%) FMCG
3 1 (4.35%) Enterprise Software
Operating Systems
1 4 (17.39%) Windows
2 3 (13.04%) Windows XP
2 3 (13.04%) Windows Server 2003
2 3 (13.04%) Windows Server 2008
Processes & Methodologies
1 12 (52.17%) CRM
2 3 (13.04%) WFM
2 3 (13.04%) Validation
2 3 (13.04%) User Acceptance Testing
2 3 (13.04%) Campaign Management
3 2 (8.70%) PRINCE2
3 2 (8.70%) Data Management
4 1 (4.35%) Software Engineering
4 1 (4.35%) Operations Management
4 1 (4.35%) Release Management
4 1 (4.35%) OOD
4 1 (4.35%) Change Management
4 1 (4.35%) Multithreading
4 1 (4.35%) Time Management
4 1 (4.35%) Continuous Improvement
Programming Languages
1 9 (39.13%) SQL
2 8 (34.78%) C#
3 2 (8.70%) VBScript
3 2 (8.70%) VB
4 1 (4.35%) C++
4 1 (4.35%) PHP
Qualifications
1 1 (4.35%) CCIE
1 1 (4.35%) CCNP
1 1 (4.35%) Cisco Certification
1 1 (4.35%) Degree
1 1 (4.35%) Six Sigma Black Belt
1 1 (4.35%) Six Sigma Green Belt
System Software
1 3 (13.04%) Active Directory
Systems Management
1 2 (8.70%) Cisco UCCX
2 1 (4.35%) Cisco CUCM
2 1 (4.35%) Cisco Prime
Vendors
1 5 (21.74%) Cisco
1 5 (21.74%) Verint
2 4 (17.39%) Siebel
3 3 (13.04%) Cognos
3 3 (13.04%) Microsoft
3 3 (13.04%) Oracle
3 3 (13.04%) Sybase
3 3 (13.04%) Business Objects
4 2 (8.70%) Avaya
4 2 (8.70%) CosmoCom
4 2 (8.70%) Actuate
4 2 (8.70%) Salesforce.com
5 1 (4.35%) SAP