The table below looks at the statistics for the Desktop Support Analyst role in IT contracts advertised for the South East region. Included is a guide to the average contractor rates offered in IT contracts that have cited Desktop Support Analyst in their job title over the 3 months to 24 December 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
24 Dec 2014
Same period 2013 Same period 2012
Desktop Support Analyst
Rank 237 208 227
Rank change year-on-year
-29 +19
Contract jobs requiring a Desktop Support Analyst 21 20 12
As % of all contract IT jobs located in the South East 0.21% 0.23% 0.15%
As % of the Job Titles category 0.23% 0.25% 0.16%
Number of daily rates quoted 13 8 4
Average daily rate
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£150 £156 £148
Average daily rate % change year-on-year
-4.00% +5.93%
90% offered a daily rate of more than £136 £135 £81
10% offered a daily rate of more than £225 £180 £200
UK excluding London average daily rate £150 £143 £135
% change year-on-year
+5.26% +5.55%
Number of hourly rates quoted 4 7 6
Average hourly rate £14.50 £18.00 £15.38
Average hourly rate % change year-on-year
-19.44% +17.07%
90% offered a hourly rate of more than £13.65 £14.10 £11.75
10% offered a hourly rate of more than £21.30 £27.20 £17.75
UK excluding London average hourly rate £16.00 £15.00 £16.00
% change year-on-year
+6.66% -6.25%
Desktop Support Analyst
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the South East region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
South East
Contract IT job ads with a match in the
Job Titles category
8981 7849 7624
As % of all contract IT jobs located in the South East 91.31% 91.97% 92.37%
Number of daily rates quoted 4988 4174 3698
Average daily rate £375 £360 £363
Average daily rate % change year-on-year
+4.16% -0.68%
90% offered a daily rate of more than £220 £225 £220
10% offered a daily rate of more than £510 £500 £495
UK excluding London average daily rate £375 £350 £350
% change year-on-year
+7.14% -
Number of hourly rates quoted 464 442 656
Average hourly rate £15.00 £15.25 £18.00
Average hourly rate % change year-on-year
-1.63% -15.27%
90% offered a hourly rate of more than £10.50 £11.25 £11.11
10% offered a hourly rate of more than £37.50 £35.00 £42.50
UK excluding London average hourly rate £16.00 £17.00 £18.00
% change year-on-year
-5.88% -5.55%

Desktop Support Analyst
Jobs Demand Trend in the South East

This chart provides a 3-month moving total of IT contractor jobs citing Desktop Support Analyst in the job title across the South East region as a proportion of the total demand within the Job Titles category.

Desktop Support Analyst Jobs Demand Trend in the South East

Desktop Support Analyst
Daily Rate Trend in the South East

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Desktop Support Analyst across the South East region.

Desktop Support Analyst Daily Rate Trend in the South East

Desktop Support Analyst
Hourly Rate Trend in the South East

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Desktop Support Analyst across the South East region.

Desktop Support Analyst Hourly Rate Trend in the South East

Desktop Support Analyst
Contract Job Locations in the South East

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Desktop Support Analyst within the South East region over the 3 months to 24 December 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Hampshire -14 7 £215 -
Surrey - 5 £163 - 1
Oxfordshire - 3 £150 -
Berkshire -11 2 £190 +13.43%
Kent - 2 £135 -
Buckinghamshire - - - -
West Sussex - - - -
Desktop Support Analyst
England

Desktop Support Analyst
Top 30 Related IT Skills in the South East

For the 6 months to 24 December 2014, IT contractor jobs across the South East region that cited Desktop Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Desktop Support Analyst in their job title.

1 31 (77.50%) Windows
2 28 (70.00%) Windows 7
3 23 (57.50%) MS Office
4 18 (45.00%) Microsoft
5 17 (42.50%) Active Directory
6 13 (32.50%) Windows XP
7 10 (25.00%) ITIL
8 8 (20.00%) MS Exchange
8 8 (20.00%) MS Excel
8 8 (20.00%) Windows 8
9 7 (17.50%) Windows Server 2008
9 7 (17.50%) SCCM
9 7 (17.50%) Citrix
9 7 (17.50%) Blackberry
10 5 (12.50%) Asset Management
10 5 (12.50%) Finance
10 5 (12.50%) Service Management
10 5 (12.50%) HP
10 5 (12.50%) Lotus
10 5 (12.50%) Windows Server 2003
10 5 (12.50%) IBM Notes
11 4 (10.00%) TCP/IP
11 4 (10.00%) VPN
11 4 (10.00%) Dell
11 4 (10.00%) Windows Server 2012
11 4 (10.00%) iPhone
12 3 (7.50%) IP Telephony
12 3 (7.50%) iPad
12 3 (7.50%) Apple iOS
12 3 (7.50%) SQL Server

Desktop Support Analyst
Top Related IT Skills in the South East by Category

For the 6 months to 24 December 2014, IT contractor jobs across the South East region that cited Desktop Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Desktop Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 8 (20.00%) MS Exchange
2 5 (12.50%) IBM Notes
3 2 (5.00%) Lotus Domino
3 2 (5.00%) Exchange Server 2013
4 1 (2.50%) SharePoint
Applications
1 23 (57.50%) MS Office
2 8 (20.00%) MS Excel
3 2 (5.00%) MS PowerPoint
Communications & Networking
1 4 (10.00%) TCP/IP
1 4 (10.00%) VPN
2 3 (7.50%) IP Telephony
3 2 (5.00%) NAS
3 2 (5.00%) LAN
3 2 (5.00%) WAN
4 1 (2.50%) DHCP
4 1 (2.50%) Ethernet
4 1 (2.50%) DNS
4 1 (2.50%) Internet
4 1 (2.50%) DSL
4 1 (2.50%) iSCSI
Database & Business Intelligence
1 3 (7.50%) SQL Server
General
1 5 (12.50%) Finance
2 1 (2.50%) Advertising
2 1 (2.50%) Banking
2 1 (2.50%) Back Office
Miscellaneous
1 7 (17.50%) Blackberry
2 4 (10.00%) iPhone
3 3 (7.50%) iPad
4 1 (2.50%) Analytical Skills
4 1 (2.50%) SecurID
4 1 (2.50%) PDA
4 1 (2.50%) Life Science
Operating Systems
1 31 (77.50%) Windows
2 28 (70.00%) Windows 7
3 13 (32.50%) Windows XP
4 8 (20.00%) Windows 8
5 7 (17.50%) Windows Server 2008
6 5 (12.50%) Windows Server 2003
7 4 (10.00%) Windows Server 2012
8 3 (7.50%) Apple iOS
9 2 (5.00%) Windows Phone
10 1 (2.50%) Windows 2000 Server
10 1 (2.50%) Windows Vista
Processes & Methodologies
1 10 (25.00%) ITIL
2 5 (12.50%) Service Management
2 5 (12.50%) Asset Management
3 3 (7.50%) ITSM
4 2 (5.00%) Change Management
5 1 (2.50%) Stakeholder Management
5 1 (2.50%) Statistical Analysis
5 1 (2.50%) Problem Management
5 1 (2.50%) Performance Management
5 1 (2.50%) Software Deployment
5 1 (2.50%) Service Delivery
5 1 (2.50%) CRM
5 1 (2.50%) Project Management
Programming Languages
1 1 (2.50%) Java
1 1 (2.50%) SQL
Qualifications
1 3 (7.50%) Microsoft Certification
1 3 (7.50%) MCP
2 1 (2.50%) MCSE
2 1 (2.50%) A+ Certification
2 1 (2.50%) IBM Certification
2 1 (2.50%) Degree
2 1 (2.50%) SC Cleared
2 1 (2.50%) Security Cleared
Quality Assurance & Compliance
1 1 (2.50%) SLA
System Software
1 17 (42.50%) Active Directory
2 1 (2.50%) VMware Infrastructure
Systems Management
1 7 (17.50%) SCCM
2 2 (5.00%) Backup Exec
3 1 (2.50%) WSUS
3 1 (2.50%) Norton AntiVirus
Vendors
1 18 (45.00%) Microsoft
2 7 (17.50%) Citrix
3 5 (12.50%) Lotus
3 5 (12.50%) HP
4 4 (10.00%) Dell
5 3 (7.50%) McAfee
6 2 (5.00%) VMware
6 2 (5.00%) ServiceNow
7 1 (2.50%) GFI Software
7 1 (2.50%) LANDesk
7 1 (2.50%) Trend Micro
7 1 (2.50%) IBM
7 1 (2.50%) Websense
7 1 (2.50%) Symantec
7 1 (2.50%) Remedy