The table below looks at the statistics for the IT Support Analyst role in IT contracts advertised for the South East region. Included is a guide to the average contractor rates offered in IT contracts that have cited IT Support Analyst in their job title over the 3 months to 4 September 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
4 Sep 2015
Same period 2014 Same period 2013
IT Support Analyst
Rank 264 222 228
Rank change year-on-year
-42 +6
Contract jobs requiring an IT Support Analyst 11 29 13
As % of all contract IT jobs located in the South East 0.11% 0.31% 0.15%
As % of the Job Titles category 0.12% 0.34% 0.16%
Number of daily rates quoted 3 4 4
Average daily rate
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£170 £234 £145
Average daily rate % change year-on-year
-27.27% +61.20%
90% offered a daily rate of more than £130 £216 £120
10% offered a daily rate of more than £194 £300 £171
UK excluding London average daily rate £143 £150 £130
% change year-on-year
-5.00% +15.38%
Number of hourly rates quoted 5 7 6
Average hourly rate £12.00 £13.00 £13.00
Average hourly rate % change year-on-year
-7.69% -
90% offered a hourly rate of more than £11.70 £11.00 £11.00
10% offered a hourly rate of more than £14.60 £20.00 £15.63
UK excluding London average hourly rate £14.00 £13.00 £13.00
% change year-on-year
+7.69% -
IT Support Analyst
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the South East region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
South East
Contract IT job ads with a match in the
Job Titles category
9157 8491 8122
As % of all contract IT jobs located in the South East 92.47% 92.19% 93.12%
Number of daily rates quoted 5544 4748 4306
Average daily rate £375 £350 £363
Average daily rate % change year-on-year
+7.14% -3.44%
90% offered a daily rate of more than £238 £210 £220
10% offered a daily rate of more than £500 £500 £500
UK excluding London average daily rate £375 £350 £350
% change year-on-year
+7.14% -
Number of hourly rates quoted 417 425 497
Average hourly rate £17.50 £16.14 £17.00
Average hourly rate % change year-on-year
+8.42% -5.05%
90% offered a hourly rate of more than £11.50 £11.00 £11.50
10% offered a hourly rate of more than £42.50 £42.70 £40.00
UK excluding London average hourly rate £17.33 £17.00 £17.00
% change year-on-year
+1.94% -

IT Support Analyst
Jobs Demand Trend in the South East

This chart provides a 3-month moving total of IT contractor jobs citing IT Support Analyst in the job title across the South East region as a proportion of the total demand within the Job Titles category.

IT Support Analyst Jobs Demand Trend in the South East

IT Support Analyst
Daily Rate Trend in the South East

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing IT Support Analyst across the South East region.

IT Support Analyst Daily Rate Trend in the South East

IT Support Analyst
Hourly Rate Trend in the South East

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing IT Support Analyst across the South East region.

IT Support Analyst Hourly Rate Trend in the South East

IT Support Analyst
Contract Job Locations in the South East

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing IT Support Analyst within the South East region over the 3 months to 4 September 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Surrey -2 4 £170 -47.69% 7
Oxfordshire - 3 - - 3
West Sussex -18 2 £200 -
Kent +2 1 £120 -48.66% 1
Berkshire -3 1 - - 1
IT Support Analyst
England

IT Support Analyst
Top 30 Related IT Skills in the South East

For the 6 months to 4 September 2015, IT contractor jobs across the South East region that cited IT Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with IT Support Analyst in their job title.

1 26 (92.86%) Windows
2 21 (75.00%) Windows 7
3 19 (67.86%) Active Directory
4 13 (46.43%) MS Office
4 13 (46.43%) Microsoft
5 12 (42.86%) DHCP
5 12 (42.86%) DNS
6 10 (35.71%) Finance
7 9 (32.14%) Windows XP
8 8 (28.57%) Windows Server 2008
9 7 (25.00%) Office 365
9 7 (25.00%) TCP/IP
9 7 (25.00%) MS Excel
10 6 (21.43%) Citrix
10 6 (21.43%) Legal
10 6 (21.43%) Windows Server 2003
10 6 (21.43%) Service Management
10 6 (21.43%) ITSM
10 6 (21.43%) AirWatch
10 6 (21.43%) LANDesk
10 6 (21.43%) Time Management
11 5 (17.86%) SCCM
12 4 (14.29%) Smartphone
12 4 (14.29%) Windows 8
12 4 (14.29%) Blackberry
12 4 (14.29%) Dell
12 4 (14.29%) SQL
12 4 (14.29%) WAN
12 4 (14.29%) LAN
13 3 (10.71%) MS Exchange

IT Support Analyst
Top Related IT Skills in the South East by Category

For the 6 months to 4 September 2015, IT contractor jobs across the South East region that cited IT Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with IT Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 3 (10.71%) MS Exchange
1 3 (10.71%) Blackberry Enterprise Server
1 3 (10.71%) Exchange Server 2010
2 2 (7.14%) Lync
3 1 (3.57%) SharePoint 2013
3 1 (3.57%) SharePoint
Applications
1 13 (46.43%) MS Office
2 7 (25.00%) MS Excel
Business Applications
1 2 (7.14%) CODA-Financials
Cloud Services
1 7 (25.00%) Office 365
Communications & Networking
1 12 (42.86%) DHCP
1 12 (42.86%) DNS
2 7 (25.00%) TCP/IP
3 4 (14.29%) LAN
3 4 (14.29%) WAN
4 3 (10.71%) Wireless
5 2 (7.14%) Wi-Fi
5 2 (7.14%) MPLS
5 2 (7.14%) VoIP
6 1 (3.57%) Firewall
Database & Business Intelligence
1 1 (3.57%) BusinessObjects
General
1 10 (35.71%) Finance
2 6 (21.43%) Legal
3 2 (7.14%) Retail
3 2 (7.14%) French Language
3 2 (7.14%) Pharmaceutical
3 2 (7.14%) Telecoms
4 1 (3.57%) Law
4 1 (3.57%) Manufacturing
Libraries, Frameworks & Software Standards
1 3 (10.71%) ODBC
Miscellaneous
1 4 (14.29%) Smartphone
1 4 (14.29%) Blackberry
2 3 (10.71%) BYOD
3 2 (7.14%) Management Information System
4 1 (3.57%) Video Conferencing
4 1 (3.57%) iPhone
4 1 (3.57%) iPad
4 1 (3.57%) Analytical Skills
Operating Systems
1 26 (92.86%) Windows
2 21 (75.00%) Windows 7
3 9 (32.14%) Windows XP
4 8 (28.57%) Windows Server 2008
5 6 (21.43%) Windows Server 2003
6 4 (14.29%) Windows 8
7 3 (10.71%) Mac OS X
8 2 (7.14%) Windows CE
8 2 (7.14%) Apple iOS
8 2 (7.14%) Windows Phone
Processes & Methodologies
1 6 (21.43%) Service Management
1 6 (21.43%) ITSM
1 6 (21.43%) Time Management
2 3 (10.71%) Incident Management
3 2 (7.14%) ITIL
3 2 (7.14%) Business Intelligence
3 2 (7.14%) Service Desk Management
4 1 (3.57%) Patch Management
4 1 (3.57%) Software Deployment
Programming Languages
1 4 (14.29%) SQL
Qualifications
1 2 (7.14%) Microsoft Certification
1 2 (7.14%) ITIL Certification
2 1 (3.57%) A+ Certification
2 1 (3.57%) MCP
2 1 (3.57%) MCSE
Quality Assurance & Compliance
1 2 (7.14%) SLA
System Software
1 19 (67.86%) Active Directory
2 1 (3.57%) VMware Infrastructure
2 1 (3.57%) Hyper-V
2 1 (3.57%) vSphere
Systems Management
1 6 (21.43%) AirWatch
2 5 (17.86%) SCCM
Vendors
1 13 (46.43%) Microsoft
2 6 (21.43%) Citrix
2 6 (21.43%) LANDesk
3 4 (14.29%) Dell
4 3 (10.71%) HP
4 3 (10.71%) McAfee
5 2 (7.14%) ProCurve
5 2 (7.14%) Aerohive Networks
5 2 (7.14%) Meru Networks
5 2 (7.14%) Cisco
5 2 (7.14%) MicroStrategy
5 2 (7.14%) CODA
5 2 (7.14%) Sage
6 1 (3.57%) Avaya
6 1 (3.57%) VMware
6 1 (3.57%) Altiris
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