The first table below looks at the demand for the IT Support Analyst role in IT contracts advertised for the South East region. Included is a guide to the average contractor rates offered in IT contracts that have cited IT Support Analyst in their job title over the 3 months to 17 May 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the South East region.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
17 May 2013
Same period 2012 Same period 2011
IT Support Analyst
Rank 205 232 240
Rank change year-on-year
+27 +8
Contract jobs requiring an IT Support Analyst 18 15 12
As % of all contract IT jobs located in the South East 0.230% 0.148% 0.115%
As % of the Job Titles category 0.249% 0.160% 0.124%
Number of daily rates quoted 4 8 5
Average daily rate £210 £140 £180
Average daily rate % change year-on-year
+50.00% -22.22%
UK excluding London average daily rate £210 £140 £180
% change year-on-year
+50.00% -22.22%
Number of hourly rates quoted 8 6 4
Average hourly rate £12.75 £11.25 £11.88
Average hourly rate % change year-on-year
+13.33% -5.26%
90% offered a hourly rate of more than £11.35 £10.00 £8.95
10% offered a hourly rate of more than £15.15 £67.75 £13.75
UK excluding London average hourly rate £14.00 £12.80 £12.50
% change year-on-year
+9.37% +2.40%
All Job Titles
South East
Contract IT job ads with a match in the
Job Titles category
7243 9396 9678
As % of all contract IT jobs located in the South East 92.69% 92.50% 92.61%
Number of daily rates quoted 3591 4212 4167
Average daily rate £350 £350 £360
Average daily rate % change year-on-year
- -2.77%
90% offered a daily rate of more than £210 £220 £225
10% offered a daily rate of more than £500 £500 £500
UK excluding London average daily rate £350 £350 £350
Number of hourly rates quoted 582 721 805
Average hourly rate £17.50 £19.00 £21.00
Average hourly rate % change year-on-year
-7.89% -9.52%
90% offered a hourly rate of more than £12.00 £11.03 £11.00
10% offered a hourly rate of more than £39.00 £42.50 £42.50
UK excluding London average hourly rate £17.50 £18.50 £20.00
% change year-on-year
-5.40% -7.50%
IT Support Analyst
England

IT Support Analyst
Jobs Demand Trend

This chart provides a 3-month moving total of IT contractor jobs citing IT Support Analyst across the South East region as a proportion of the total demand within the Job Titles category.

South East IT Support Analyst Jobs Demand Trend

IT Support Analyst
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing IT Support Analyst across the South East region.

South East IT Support Analyst Daily Rate Trend

IT Support Analyst
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing IT Support Analyst across the South East region.

South East IT Support Analyst Hourly Rate Trend

IT Support Analyst
Contract Locations

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing IT Support Analyst within the South East region over the 3 months to 17 May 2013. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Oxfordshire - 5 - -
Surrey +14 4 - -
East Sussex - 4 £210 -
Kent - 2 - -
West Sussex - 2 - -
Berkshire +16 1 - -
IT Support Analyst
England

IT Support Analyst
Top 30 Related IT Skills

For the 6 months to 17 May 2013, IT contractor jobs across the South East region that cited IT Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with IT Support Analyst in their job title.

1 31 (83.78%) Windows
2 25 (67.57%) Microsoft
3 18 (48.65%) MS Office
3 18 (48.65%) TCP/IP
4 15 (40.54%) Active Directory
4 15 (40.54%) DHCP
5 14 (37.84%) DNS
6 13 (35.14%) Windows XP
7 10 (27.03%) MS Exchange
8 9 (24.32%) Windows 7
9 7 (18.92%) Cisco
9 7 (18.92%) Internet
9 7 (18.92%) MS Excel
9 7 (18.92%) Finance
10 6 (16.22%) SharePoint
11 5 (13.51%) ITIL
11 5 (13.51%) ADSL
11 5 (13.51%) LAN
11 5 (13.51%) Disaster Recovery
12 4 (10.81%) Migration
12 4 (10.81%) Office 365
12 4 (10.81%) WAN
12 4 (10.81%) HP
12 4 (10.81%) Windows 2000
12 4 (10.81%) Lotus Notes
12 4 (10.81%) Lotus
12 4 (10.81%) Microsoft Certification
13 3 (8.108%) SAN
13 3 (8.108%) CommVault
13 3 (8.108%) Citrix

IT Support Analyst
Top Related IT Skills by Category

For the 6 months to 17 May 2013, IT contractor jobs across the South East region that cited IT Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with IT Support Analyst in their job title. Up to 20 skills are shown per category.

Application Development
1 1 (2.703%) .NET
1 1 (2.703%) COM
1 1 (2.703%) Web Services
Application Platforms
1 10 (27.03%) MS Exchange
2 6 (16.22%) SharePoint
3 4 (10.81%) Lotus Notes
4 2 (5.405%) Blackberry Enterprise Server
4 2 (5.405%) Exchange Server 2007
4 2 (5.405%) SharePoint 2010
4 2 (5.405%) Lync
5 1 (2.703%) Exchange Server 2010
5 1 (2.703%) Zimbra
5 1 (2.703%) Exchange Server 2003
5 1 (2.703%) Apache
5 1 (2.703%) IIS
Applications
1 18 (48.65%) MS Office
2 7 (18.92%) MS Excel
3 4 (10.81%) Office 365
4 3 (8.108%) Google Apps
5 2 (5.405%) Photoshop
5 2 (5.405%) MS PowerPoint
Communications & Networking
1 18 (48.65%) TCP/IP
2 15 (40.54%) DHCP
3 14 (37.84%) DNS
4 7 (18.92%) Internet
5 5 (13.51%) ADSL
5 5 (13.51%) LAN
6 4 (10.81%) WAN
7 3 (8.108%) VPN
7 3 (8.108%) VoIP
7 3 (8.108%) Broadband
7 3 (8.108%) Firewall
7 3 (8.108%) SAN
8 2 (5.405%) MPLS
9 1 (2.703%) SSL
9 1 (2.703%) IP Telephony
Database & Business Intelligence
1 3 (8.108%) SQL Server
2 1 (2.703%) SQL Server 2000
2 1 (2.703%) SQL Server 2005
2 1 (2.703%) SQL Server 2008
2 1 (2.703%) MySQL
General
1 7 (18.92%) Finance
2 2 (5.405%) Manufacturing
2 2 (5.405%) Banking
2 2 (5.405%) Retail
3 1 (2.703%) Publishing
Miscellaneous
1 3 (8.108%) Mathematics
2 2 (5.405%) Video Conferencing
2 2 (5.405%) Management Information System
3 1 (2.703%) NHS
Operating Systems
1 31 (83.78%) Windows
2 13 (35.14%) Windows XP
3 9 (24.32%) Windows 7
4 4 (10.81%) Windows 2000
5 3 (8.108%) Windows Server 2008
5 3 (8.108%) Windows Server 2003
6 2 (5.405%) Linux
7 1 (2.703%) Android
7 1 (2.703%) Mac OS
Processes & Methodologies
1 5 (13.51%) ITIL
1 5 (13.51%) Disaster Recovery
2 4 (10.81%) Migration
3 3 (8.108%) PRINCE2
3 3 (8.108%) Project Management
4 2 (5.405%) Data Protection
4 2 (5.405%) ITIL V2
5 1 (2.703%) Mobile Device Management
5 1 (2.703%) Network Management
5 1 (2.703%) Service Management
5 1 (2.703%) Service Delivery
5 1 (2.703%) Configuration Management
Programming Languages
1 3 (8.108%) C
Qualifications
1 4 (10.81%) Microsoft Certification
2 3 (8.108%) MCSE
3 1 (2.703%) CCNA
3 1 (2.703%) Cisco Certification
3 1 (2.703%) MCITP
3 1 (2.703%) Degree
Quality Assurance & Compliance
1 1 (2.703%) SLA
System Software
1 15 (40.54%) Active Directory
2 2 (5.405%) VMware Infrastructure
2 2 (5.405%) Hyper-V
3 1 (2.703%) Postfix
3 1 (2.703%) XenApp
3 1 (2.703%) VMware ESX
3 1 (2.703%) Microsoft Virtual Server
3 1 (2.703%) Citrix Presentation Server
Systems Management
1 1 (2.703%) FortiGate
Vendors
1 25 (67.57%) Microsoft
2 7 (18.92%) Cisco
3 4 (10.81%) HP
3 4 (10.81%) Lotus
4 3 (8.108%) VMware
4 3 (8.108%) CommVault
4 3 (8.108%) Citrix
5 2 (5.405%) Dell
5 2 (5.405%) Intel
6 1 (2.703%) Avaya
6 1 (2.703%) Juniper
6 1 (2.703%) Google
6 1 (2.703%) CheckPoint
6 1 (2.703%) Sophos